2018 Public Service Employee Survey Results for Public Health Agency of Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 42 10 15 4 0 1 71 19 1032
2018 Term 35 36 9 10 10 0 0 71 20 63
2018 Casual 14 39 12 27 0 0 9 58 29 39
2018 Student 33 51 10 4 2 0 0 84 6 51
2017 Indeterminate (permanent) 32 39 11 13 6 0 0 71 18 1173
2017 Term 37 44 8 9 1 1 0 82 10 68
2017 Casual 25 56 0 9 3 3 3 87 13 29
2017 Student 46 36 3 8 7 0 0 82 15 38
2014 Indeterminate (permanent) 27 41 12 14 5 0 1 69 19 1375
2014 Term 40 38 9 10 3 0 0 78 13 88
2014 Casual 44 28 7 6 14 0 0 72 21 28
2014 Student 60 26 0 10 5 0 0 85 15 19
2011 Indeterminate (permanent) 29 42 13 10 5 0 1 72 15 1772
2011 Term 38 40 9 6 6 1 1 79 12 146
2011 Casual 35 32 9 18 2 0 5 70 21 44
2011 Student 24 44 10 10 6 3 3 73 17 33
2008 Indeterminate (permanent) 33 41 10 11 4 0 1 75 15 1296
2008 Term 40 38 9 9 4 0 0 78 13 107
2008 Casual 16 31 14 16 14 0 10 51 33 37
2008 Student 61 19 11 10 0 0 0 80 10 21

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 38 9 8 4 0 0 79 13 1025
2018 Term 40 41 13 1 4 0 0 82 5 63
2018 Casual 49 34 4 10 3 0 0 83 13 39
2018 Student 39 39 14 4 4 0 0 78 8 51
2017 Indeterminate (permanent) 43 38 6 10 4 0 0 81 13 1171
2017 Term 51 34 8 7 0 0 0 84 7 68
2017 Casual 33 35 20 6 7 0 0 68 13 29
2017 Student 57 32 3 5 3 0 0 89 8 38
2014 Indeterminate (permanent) 40 39 8 9 4 0 0 79 13 1380
2014 Term 46 39 7 6 2 0 0 85 8 89
2014 Casual 35 41 7 7 8 0 0 77 16 28
2014 Student 39 47 5 10 0 0 0 85 10 19
2011 Indeterminate (permanent) 43 38 8 8 4 0 0 80 11 1771
2011 Term 44 37 10 6 3 0 0 81 9 146
2011 Casual 45 32 8 11 4 0 0 76 15 45
2011 Student 40 45 6 7 3 0 0 84 10 33
2008 Indeterminate (permanent) 38 43 9 7 3 0 0 81 10 1295
2008 Term 45 42 10 3 0 0 0 86 3 107
2008 Casual 43 40 14 3 0 0 0 82 3 37
2008 Student 42 33 6 9 10 0 0 75 19 21

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 38 6 7 3 0 0 83 11 1016
2018 Term 42 36 3 13 5 0 0 79 18 63
2018 Casual 37 50 8 2 3 0 0 87 5 39
2018 Student 39 51 6 2 2 0 0 90 4 49
2017 Indeterminate (permanent) 49 34 4 9 3 0 0 84 12 1172
2017 Term 53 34 6 6 2 0 0 87 7 68
2017 Casual 36 32 13 16 3 0 0 68 19 29
2017 Student 63 25 3 7 3 0 0 87 10 38
2014 Indeterminate (permanent) 45 37 7 7 3 0 0 82 11 1380
2014 Term 50 35 3 8 3 0 0 85 12 89
2014 Casual 36 41 7 8 8 0 0 76 16 28
2014 Student 55 34 6 5 0 0 0 89 5 19
2011 Indeterminate (permanent) 46 39 6 6 4 0 0 85 9 1772
2011 Term 50 32 5 8 4 0 0 83 12 146
2011 Casual 42 49 4 0 4 0 0 91 4 45
2011 Student 43 45 3 10 0 0 0 88 10 33
2008 Indeterminate (permanent) 44 41 7 6 2 0 0 85 8 1297
2008 Term 50 37 3 7 4 0 0 87 11 107
2008 Casual 32 50 6 6 6 0 0 82 12 37
2008 Student 51 25 5 10 10 0 0 76 19 21

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 35 9 9 5 0 0 78 14 1022
2018 Term 51 28 11 8 0 0 1 80 8 63
2018 Casual 67 23 7 0 0 2 0 92 0 39
2018 Student 73 20 2 0 2 2 2 96 2 51
2017 Indeterminate (permanent) 43 34 8 9 6 0 0 77 15 1172
2017 Term 59 31 3 6 2 0 0 90 7 68
2017 Casual 56 31 13 0 0 0 0 87 0 29
2017 Student 82 10 0 5 3 0 0 92 8 38
2014 Indeterminate (permanent) 37 31 11 13 8 0 0 68 21 1380
2014 Term 45 37 10 4 3 0 0 83 8 89
2014 Casual 58 21 7 6 8 0 0 79 14 28
2014 Student 59 30 5 6 0 0 0 89 6 19
2011 Indeterminate (permanent) 39 36 9 9 7 1 0 75 16 1771
2011 Term 49 36 8 5 2 1 0 85 6 146
2011 Casual 65 22 7 6 0 0 0 86 6 45
2011 Student 67 21 7 6 0 0 0 88 6 33

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 41 13 10 5 0 0 72 15 1027
2018 Term 29 55 8 5 4 0 0 84 9 63
2018 Student 41 41 10 4 4 0 0 82 8 51
2017 Indeterminate (permanent) 32 45 8 10 5 0 0 77 15 1175
2017 Term 51 40 4 3 2 0 0 91 5 67
2017 Casual 27 40 14 16 3 0 0 67 19 29
2017 Student 51 30 14 3 3 0 0 80 5 38
2014 Indeterminate (permanent) 26 47 11 9 6 0 0 73 16 1380
2014 Term 41 38 10 7 2 1 0 80 10 89
2014 Casual 39 30 8 11 12 0 0 69 23 28
2014 Student 33 37 20 10 0 0 0 70 10 19
2011 Indeterminate (permanent) 30 42 12 11 6 0 0 72 16 1770
2011 Term 37 36 14 9 3 0 0 74 12 147
2011 Casual 43 38 7 11 2 0 0 81 13 45
2011 Student 38 49 3 10 0 0 0 87 10 32
2008 Indeterminate (permanent) 32 44 11 9 4 0 0 77 13 1290
2008 Term 45 42 7 6 0 0 0 87 6 107
2008 Casual 38 25 21 14 3 0 0 63 17 36
2008 Student 47 39 0 14 0 0 0 86 14 21

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 32 17 14 10 0 0 58 24 1030
2018 Term 32 37 14 12 3 1 0 71 16 63
2018 Casual 42 33 8 12 0 0 6 79 13 39
2018 Student 69 24 4 2 2 0 0 92 4 51
2017 Indeterminate (permanent) 25 38 13 13 11 0 0 63 24 1173
2017 Term 38 33 12 16 0 2 0 72 16 68
2017 Casual 32 39 14 6 10 0 0 71 16 29
2017 Student 55 33 7 3 3 0 0 87 5 38
2014 Indeterminate (permanent) 21 36 15 17 10 0 0 58 27 1379
2014 Term 29 38 10 17 4 1 1 69 21 89
2014 Casual 55 14 10 13 8 0 0 68 22 28
2014 Student 54 36 0 10 0 0 0 90 10 19
2011 Indeterminate (permanent) 23 41 13 14 10 0 0 63 24 1773
2011 Term 26 44 15 9 5 1 0 70 14 146
2011 Casual 50 39 6 2 2 0 0 89 4 45
2011 Student 63 25 9 3 0 0 0 88 3 33

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 41 11 12 6 0 0 71 18 1027
2018 Term 30 48 4 14 3 0 0 78 17 63
2018 Casual 38 31 11 13 8 0 0 69 20 39
2018 Student 31 47 12 6 4 0 0 78 10 51
2017 Indeterminate (permanent) 31 40 9 13 7 0 0 71 20 1173
2017 Term 51 34 7 5 3 0 0 84 9 68
2017 Casual 13 57 17 12 0 0 0 71 12 29
2017 Student 54 22 5 14 5 0 0 76 19 38

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 42 10 6 2 0 0 82 8 1032
2018 Term 40 39 7 6 8 0 0 79 14 63
2018 Casual 50 37 8 5 0 0 0 87 5 39
2018 Student 51 37 6 4 2 0 0 88 6 51
2017 Indeterminate (permanent) 38 40 10 7 4 1 0 78 11 1172
2017 Term 58 23 9 7 3 0 0 81 10 68
2017 Casual 40 31 23 3 3 0 0 71 6 29
2017 Student 63 23 0 11 3 0 0 86 14 38
2014 Indeterminate (permanent) 37 40 11 8 3 1 0 77 11 1377
2014 Term 36 48 8 3 3 1 0 86 6 89
2014 Casual 54 27 8 7 3 0 0 82 10 28
2014 Student 55 35 0 10 0 0 0 90 10 19
2011 Indeterminate (permanent) 34 44 9 8 4 1 0 79 12 1773
2011 Term 42 39 8 9 2 0 0 81 11 146
2011 Casual 55 31 4 9 0 0 0 86 9 45
2011 Student 34 48 6 9 3 0 0 82 12 33
2008 Indeterminate (permanent) 38 40 11 7 4 1 0 78 11 1294
2008 Term 47 40 8 5 0 0 0 87 5 107
2008 Casual 42 31 16 8 3 0 0 73 11 36
2008 Student 48 29 9 8 5 0 0 77 13 21

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 36 12 12 9 0 0 66 22 1031
2018 Term 35 31 9 16 9 0 0 66 25 63
2018 Casual 43 27 15 12 0 2 0 73 12 39
2018 Student 53 35 8 2 2 0 0 88 4 51
2017 Indeterminate (permanent) 27 39 11 13 10 0 0 66 22 1173
2017 Term 43 29 12 11 5 0 0 72 16 68
2017 Casual 40 27 20 7 6 0 0 67 13 29
2017 Student 51 30 11 6 3 0 0 80 9 38

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 35 10 4 1 0 0 84 6 1022
2018 Term 46 38 10 3 4 0 0 83 7 63
2018 Casual 45 37 8 10 0 0 0 82 10 39
2018 Student 46 42 10 2 0 0 0 88 2 50
2017 Indeterminate (permanent) 50 36 8 4 2 0 0 86 6 1174
2017 Term 59 34 6 2 0 0 0 92 2 68
2017 Casual 36 45 13 6 0 0 0 80 6 29
2017 Student 59 33 0 5 3 0 0 92 8 38
2014 Indeterminate (permanent) 59 28 8 3 1 0 0 87 4 1378
2014 Term 68 23 6 1 1 0 0 91 2 89
2014 Casual 66 20 7 4 3 0 0 86 7 28
2014 Student 59 25 16 0 0 0 0 84 0 19
2011 Indeterminate (permanent) 55 32 8 4 1 0 0 87 5 1771
2011 Term 58 30 9 3 1 0 0 88 3 147
2011 Casual 65 25 10 0 0 0 0 90 0 45
2011 Student 49 45 4 3 0 0 0 93 3 33

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 38 12 13 7 0 0 67 21 1025
2018 Term 25 42 7 23 2 1 0 68 25 63
2018 Casual 28 51 8 8 2 0 3 82 10 39
2018 Student 53 29 10 6 2 0 0 82 8 51
2017 Indeterminate (permanent) 29 41 10 13 7 0 0 70 21 1172
2017 Term 39 38 11 12 0 0 0 77 12 68
2017 Casual 26 48 3 17 6 0 0 74 23 29
2017 Student 60 22 13 4 2 0 0 82 6 38
2014 Indeterminate (permanent) 22 42 12 16 8 0 0 65 23 1379
2014 Term 31 41 10 13 5 0 0 72 18 89
2014 Casual 22 47 10 14 8 0 0 68 22 28
2014 Student 48 32 5 16 0 0 0 79 16 19
2011 Indeterminate (permanent) 29 40 11 13 7 0 0 69 20 1771
2011 Term 35 43 9 9 3 1 0 79 12 147
2011 Casual 56 31 4 4 4 0 0 87 9 45
2011 Student 41 36 9 8 3 0 3 79 12 33

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 34 13 11 6 0 0 69 17 1023
2018 Term 43 27 13 10 7 0 0 70 17 63
2018 Casual 52 26 16 4 2 0 0 78 6 38
2018 Student 59 33 6 0 2 0 0 92 2 51
2017 Indeterminate (permanent) 34 35 12 12 7 0 0 69 19 1174
2017 Term 44 33 11 10 2 0 0 77 11 68
2017 Casual 26 48 10 10 6 0 0 74 16 29
2017 Student 59 21 5 10 5 0 0 79 15 38
2014 Indeterminate (permanent) 29 37 13 13 7 0 0 66 21 1377
2014 Term 38 37 11 10 4 0 0 75 14 89
2014 Casual 30 43 6 14 7 0 0 72 22 28
2014 Student 39 51 0 10 0 0 0 90 10 19

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 38 15 12 6 0 0 67 18 1029
2018 Term 32 34 17 13 4 0 0 65 17 63
2018 Casual 35 47 7 3 3 0 6 87 6 38
2018 Student 54 32 6 0 4 0 4 90 4 50
2017 Indeterminate (permanent) 30 39 12 11 6 0 1 70 18 1174
2017 Term 45 36 11 9 0 0 0 81 9 68
2017 Casual 42 39 3 7 7 0 3 83 13 29
2017 Student 69 17 3 8 3 0 0 86 11 37
2014 Indeterminate (permanent) 27 40 14 12 7 0 0 67 19 1378
2014 Term 34 43 11 7 5 0 0 78 12 89
2014 Casual 44 25 7 20 4 0 0 69 24 28
2014 Student 40 41 10 5 0 0 5 84 5 19
2011 Indeterminate (permanent) 36 40 11 9 4 1 0 76 13 1770
2011 Term 47 41 7 1 2 2 0 90 3 147
2011 Casual 75 18 4 2 0 0 0 93 2 45
2011 Student 55 33 10 0 0 0 3 90 0 33

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 38 13 10 3 0 0 74 13 1030
2018 Term 36 48 10 3 4 0 0 83 7 63
2018 Casual 52 38 3 5 3 0 0 90 8 39
2018 Student 55 33 10 0 2 0 0 88 2 51
2017 Indeterminate (permanent) 37 40 11 8 4 0 0 78 12 1170
2017 Term 55 34 8 3 0 0 0 89 3 68
2017 Casual 36 35 16 13 0 0 0 71 13 29
2017 Student 61 26 4 5 3 0 0 87 8 38
2014 Indeterminate (permanent) 34 40 13 8 4 0 0 74 12 1379
2014 Term 49 35 8 5 2 1 0 85 8 89
2014 Casual 43 38 8 4 7 0 0 81 12 28
2014 Student 40 55 5 0 0 0 0 95 0 19
2011 Indeterminate (permanent) 38 42 10 8 3 0 0 79 11 1774
2011 Term 49 34 10 5 1 1 0 83 6 147
2011 Casual 54 30 9 8 0 0 0 83 8 45
2011 Student 46 36 9 10 0 0 0 81 10 33
2008 Indeterminate (permanent) 40 44 7 6 3 0 0 84 9 1293
2008 Term 55 35 6 4 1 0 0 89 5 107
2008 Casual 45 41 7 5 3 0 0 85 8 36
2008 Student 51 30 5 5 10 0 0 81 14 21

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 34 18 11 6 0 0 65 17 1031
2018 Term 47 37 8 8 0 0 0 85 8 62
2018 Casual 69 21 5 0 0 3 3 94 0 39
2018 Student 69 24 4 2 2 0 0 92 4 51
2017 Indeterminate (permanent) 32 37 18 8 5 0 1 69 13 1172
2017 Term 53 30 12 3 1 1 0 84 4 68
2017 Casual 51 41 0 3 0 0 4 97 3 29
2017 Student 69 21 5 3 0 0 3 92 3 38
2014 Indeterminate (permanent) 29 35 20 10 6 0 1 64 16 1380
2014 Term 41 37 14 4 2 1 0 79 7 89
2014 Casual 62 13 14 7 4 0 0 75 10 28
2014 Student 48 42 4 0 5 0 0 91 5 19
2011 Indeterminate (permanent) 29 35 19 9 6 0 0 65 16 1771
2011 Term 49 36 9 5 1 0 0 85 6 147
2011 Casual 56 40 2 0 2 0 0 96 2 45
2011 Student 60 27 10 4 0 0 0 87 4 33
2008 Indeterminate (permanent) 24 35 20 12 8 0 0 59 20 1294
2008 Term 47 29 16 6 1 0 1 76 7 107
2008 Casual 39 38 18 2 0 0 3 80 2 37
2008 Student 59 27 9 0 5 0 0 86 5 21

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 23 42 18 6 1 0 24 33 1027
2018 Term 8 13 36 39 5 0 0 44 21 61
2018 Casual 5 6 35 38 12 3 3 52 11 38
2018 Student 0 10 31 22 31 0 6 56 10 51
2017 Indeterminate (permanent) 12 26 39 16 6 1 1 22 38 1170
2017 Term 4 17 32 26 18 1 1 45 22 68
2017 Casual 3 24 22 32 19 0 0 51 27 29
2017 Student 5 14 14 40 17 0 11 63 21 38
2014 Indeterminate (permanent) 13 30 35 16 5 0 1 21 44 1377
2014 Term 7 18 36 22 10 4 2 34 27 89
2014 Casual 7 26 23 26 14 0 4 42 34 28
2014 Student 11 26 26 22 16 0 0 37 37 19
2011 Indeterminate (permanent) 15 29 35 13 6 1 2 19 45 1766
2011 Term 9 20 32 23 13 1 2 37 30 146
2011 Casual 2 13 26 25 25 2 7 54 16 45
2011 Student 3 9 37 23 25 3 0 50 12 32
2008 Indeterminate (permanent) 10 31 36 15 5 0 1 21 42 1290
2008 Term 1 27 32 24 11 2 3 37 30 107
2008 Casual 5 19 38 15 14 0 10 32 26 37
2008 Student 13 5 29 15 28 9 0 48 20 21

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 20 31 25 12 1 1 37 31 1023
2018 Term 12 19 22 36 8 3 0 45 32 61
2018 Casual 4 5 13 43 27 6 3 76 10 38
2018 Student 0 4 4 31 49 4 8 91 4 51
2017 Indeterminate (permanent) 12 21 30 23 11 2 2 36 34 1163
2017 Term 12 18 21 17 27 4 1 46 32 68
2017 Casual 6 24 22 26 13 6 3 43 33 29
2017 Student 7 3 16 28 41 0 6 73 11 37
2014 Indeterminate (permanent) 14 24 31 19 8 2 1 29 40 1375
2014 Term 13 15 34 16 17 3 1 35 30 89
2014 Casual 18 21 15 25 14 0 8 42 42 28
2014 Student 10 16 16 27 27 4 0 57 27 19
2011 Indeterminate (permanent) 15 22 29 20 10 2 2 31 39 1766
2011 Term 8 17 31 23 15 5 1 40 27 145
2011 Casual 11 15 16 13 35 3 7 53 29 45
2011 Student 3 7 16 38 37 0 0 74 10 32
2008 Indeterminate (permanent) 13 22 29 21 11 1 2 33 37 1294
2008 Term 5 17 27 28 14 5 4 46 24 107
2008 Casual 10 18 20 13 27 3 7 45 32 37
2008 Student 14 5 11 22 43 5 0 69 20 21

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 27 29 12 5 1 1 17 53 1021
2018 Term 19 18 39 14 2 9 0 17 40 61
2018 Casual 8 18 28 27 8 6 6 39 29 38
2018 Student 10 22 33 14 18 0 4 33 33 51
2017 Indeterminate (permanent) 24 28 30 10 5 1 2 15 54 1167
2017 Term 11 24 38 10 14 0 3 25 36 68
2017 Casual 17 13 30 16 25 0 0 41 29 29
2017 Student 21 5 25 22 16 5 5 43 29 38
2014 Indeterminate (permanent) 37 29 22 7 3 0 1 11 67 1376
2014 Term 25 29 11 19 9 4 2 30 58 89
2014 Casual 14 35 18 11 7 8 8 21 58 28
2014 Student 18 26 11 22 17 6 0 42 47 18
2011 Indeterminate (permanent) 36 26 22 8 4 1 2 13 65 1766
2011 Term 21 25 26 13 9 4 1 24 49 146
2011 Casual 22 20 21 12 16 0 9 31 47 44
2011 Student 21 7 19 23 22 3 6 49 30 32
2008 Indeterminate (permanent) 28 28 24 11 6 1 2 17 58 1291
2008 Term 11 25 26 17 13 5 4 33 39 107
2008 Casual 18 23 17 20 15 2 5 37 44 37
2008 Student 16 14 19 20 27 5 0 49 31 21

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 20 35 25 10 0 0 35 30 1023
2018 Term 2 9 21 42 25 2 0 68 11 61
2018 Casual 3 6 13 35 38 3 3 77 9 37
2018 Student 0 4 12 33 43 0 8 83 4 51
2017 Indeterminate (permanent) 11 20 35 23 9 1 2 33 31 1161
2017 Term 1 6 26 33 31 0 3 66 7 68
2017 Casual 0 11 19 44 26 0 0 70 11 29
2017 Student 3 8 10 34 42 0 3 79 11 38
2014 Indeterminate (permanent) 15 25 31 20 7 0 1 27 41 1376
2014 Term 4 8 25 34 22 4 2 60 13 89
2014 Casual 3 11 30 21 23 0 12 50 16 28
2014 Student 0 15 5 41 33 0 5 79 16 19
2011 Indeterminate (permanent) 16 23 32 20 7 1 2 28 40 1767
2011 Term 5 11 21 35 24 1 3 61 17 145
2011 Casual 9 8 9 21 46 0 7 72 18 44
2011 Student 3 9 17 20 48 0 3 70 13 31
2008 Indeterminate (permanent) 15 20 32 22 9 1 1 32 36 1291
2008 Term 4 11 20 36 23 3 4 63 16 107
2008 Casual 5 8 22 31 22 0 11 60 15 37
2008 Student 5 5 33 9 43 5 0 55 10 21

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 26 29 15 8 1 1 24 47 1027
2018 Term 10 9 20 38 14 7 2 57 21 61
2018 Casual 2 3 22 28 32 3 12 69 6 38
2018 Student 2 0 20 18 43 2 16 74 2 51
2017 Indeterminate (permanent) 23 25 26 15 7 1 2 23 50 1165
2017 Term 8 16 26 12 32 1 4 47 25 68
2017 Casual 3 14 23 22 38 0 0 60 17 29
2017 Student 5 14 10 22 37 5 7 67 22 38
2014 Indeterminate (permanent) 26 28 25 13 6 0 2 19 55 1375
2014 Term 9 25 21 15 25 3 2 42 35 89
2014 Casual 18 17 21 11 26 0 7 40 38 28
2014 Student 15 5 15 22 32 6 5 61 23 19
2011 Indeterminate (permanent) 22 25 29 15 6 1 3 21 49 1768
2011 Term 9 18 21 25 20 2 5 49 29 146
2011 Casual 13 6 17 11 38 0 14 58 23 45
2011 Student 4 3 12 20 46 6 9 78 8 32
2008 Indeterminate (permanent) 17 25 28 18 10 1 2 29 43 1291
2008 Term 6 8 29 22 24 3 7 52 16 106
2008 Casual 5 13 31 17 16 2 16 40 22 37
2008 Student 11 14 9 28 33 5 0 64 26 21

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 22 28 21 13 1 2 35 36 1020
2018 Term 17 17 20 21 18 6 2 42 36 61
2018 Casual 7 11 13 20 23 11 16 58 24 38
2018 Student 0 6 14 20 39 10 12 75 8 51
2017 Indeterminate (permanent) 13 20 28 23 12 2 3 36 34 1167
2017 Term 11 18 26 12 25 2 6 41 32 68
2017 Casual 7 20 16 27 31 0 0 58 27 29
2017 Student 4 11 21 23 24 8 8 57 18 38
2014 Indeterminate (permanent) 14 19 30 22 11 1 3 35 34 1376
2014 Term 7 13 30 18 23 5 3 46 22 88
2014 Casual 10 18 10 22 22 4 13 54 34 28
2014 Student 20 5 15 17 21 5 17 49 32 19
2011 Indeterminate (permanent) 15 19 30 20 11 2 4 33 35 1766
2011 Term 9 18 22 22 16 7 6 44 31 145
2011 Casual 9 11 20 11 30 4 15 51 24 45
2011 Student 3 6 13 25 40 6 7 74 11 32
2008 Indeterminate (permanent) 17 24 27 17 12 1 2 30 42 1291
2008 Term 8 17 27 17 17 7 6 40 29 107
2008 Casual 5 13 17 20 14 7 25 49 26 37
2008 Student 14 9 9 34 23 9 0 64 26 21

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 29 30 13 5 1 1 18 52 1025
2018 Term 13 26 32 21 4 3 2 26 41 61
2018 Casual 4 30 15 16 17 11 6 40 41 38
2018 Student 6 20 29 14 24 2 6 40 28 51
2017 Indeterminate (permanent) 20 28 30 11 6 2 3 18 51 1167
2017 Term 7 25 31 14 17 2 4 33 34 68
2017 Casual 12 14 41 3 23 6 0 28 29 29
2017 Student 14 10 25 27 11 5 8 44 27 38
2014 Indeterminate (permanent) 29 28 26 10 4 1 2 14 59 1378
2014 Term 17 25 24 11 19 1 2 32 43 88
2014 Casual 20 10 24 15 20 3 8 39 34 28
2014 Student 10 11 20 25 17 6 12 50 25 19
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 31 18 12 10 4 3 57 24 1033
2018 Term 27 20 17 6 7 15 8 61 16 63
2018 Casual 33 24 17 7 0 9 11 71 8 39
2018 Student 29 20 8 4 2 18 20 78 9 51
2017 Indeterminate (permanent) 24 32 13 12 11 4 4 61 25 1173
2017 Term 41 18 7 14 2 4 13 72 19 68
2017 Casual 25 29 13 7 3 11 12 71 13 29
2017 Student 53 19 10 0 4 3 11 84 5 38
2014 Indeterminate (permanent) 29 31 13 13 9 2 3 64 23 1380
2014 Term 37 32 7 9 6 6 2 76 17 89
2014 Casual 50 18 0 3 12 14 3 82 18 28
2014 Student 37 27 11 10 0 0 16 75 12 19

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 31 9 11 10 1 0 69 21 1032
2018 Term 42 32 11 8 7 0 0 74 15 63
2018 Casual 44 32 9 3 7 6 0 81 10 39
2018 Student 66 24 4 0 2 4 0 94 2 50
2017 Indeterminate (permanent) 40 31 8 11 9 0 0 71 21 1172
2017 Term 55 20 9 13 2 0 0 76 15 68
2017 Casual 47 28 7 6 13 0 0 75 19 29
2017 Student 70 23 3 3 2 0 0 93 4 38
2014 Indeterminate (permanent) 41 28 9 13 8 0 0 69 21 1378
2014 Term 49 23 11 8 9 0 1 72 17 89
2014 Casual 69 7 7 13 4 0 0 76 17 28
2014 Student 52 22 5 22 0 0 0 73 22 19

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 21 18 16 15 13 3 41 38 1030
2018 Term 15 14 17 14 8 24 7 43 32 63
2018 Student 14 12 8 8 2 37 18 59 23 49
2017 Indeterminate (permanent) 13 19 17 19 14 15 3 39 40 1174
2017 Term 20 20 10 13 5 30 1 59 26 68
2017 Casual 12 26 23 7 10 23 0 49 21 29
2017 Student 26 14 5 23 2 22 8 57 36 38
2014 Indeterminate (permanent) 9 23 19 20 15 12 2 38 40 1378
2014 Term 14 15 15 16 11 22 6 40 39 89
2014 Casual 29 14 14 7 8 25 3 60 20 28
2014 Student 21 5 5 5 5 38 21 63 24 19

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 37 6 7 5 0 0 82 12 1030
2018 Term 55 30 6 5 1 1 0 87 7 63
2018 Casual 63 19 6 9 0 3 0 85 9 39
2018 Student 86 10 0 4 0 0 0 96 4 51
2017 Indeterminate (permanent) 45 35 8 8 4 0 0 80 12 1172
2017 Term 65 25 5 5 0 0 0 90 5 68
2017 Casual 42 45 3 3 7 0 0 87 10 29
2017 Student 77 16 5 0 2 0 0 93 2 38
2014 Indeterminate (permanent) 42 36 9 9 3 0 0 79 12 1377
2014 Term 54 32 5 6 2 0 0 87 8 89
2014 Casual 75 17 4 0 3 0 0 92 3 28
2014 Student 74 21 0 5 0 0 0 95 5 19

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 39 10 7 5 0 0 79 11 1032
2018 Term 44 42 7 6 0 0 2 87 6 63
2018 Casual 38 35 10 7 2 5 3 80 9 39
2018 Student 75 24 0 0 2 0 0 98 2 51
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 33 11 9 7 0 0 73 16 1021
2018 Term 49 29 11 5 4 3 0 80 9 63
2018 Student 63 27 6 0 4 0 0 90 4 51
2017 Indeterminate (permanent) 40 36 9 9 7 1 0 76 16 1173
2017 Term 51 31 7 9 2 1 0 82 11 68
2017 Casual 32 49 11 6 3 0 0 80 9 29
2017 Student 57 30 3 7 3 0 0 87 10 38
2014 Indeterminate (permanent) 33 37 13 10 6 0 0 70 17 1379
2014 Term 36 39 9 10 3 1 1 77 14 89
2014 Casual 47 30 14 6 3 0 0 77 9 28
2014 Student 50 50 0 0 0 0 0 100 0 19
2011 Indeterminate (permanent) 34 37 10 12 7 0 0 71 19 1772
2011 Term 35 39 14 7 5 0 0 74 12 147
2011 Casual 62 27 8 2 0 0 0 89 2 45
2011 Student 57 33 10 0 0 0 0 90 0 33
2008 Indeterminate (permanent) 34 34 11 12 8 0 0 69 20 1295
2008 Term 39 36 8 11 6 1 0 75 18 107
2008 Casual 48 26 14 6 3 3 0 77 8 37
2008 Student 42 40 5 4 10 0 0 82 13 21

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 29 11 7 5 1 0 77 12 1020
2018 Term 55 24 9 6 3 3 0 81 9 63
2018 Casual 62 25 5 0 0 9 0 94 0 37
2018 Student 75 22 0 2 2 0 0 96 4 51
2017 Indeterminate (permanent) 47 30 9 9 4 1 0 77 13 1173
2017 Term 51 29 8 9 0 2 0 82 9 68
2017 Casual 38 56 3 0 3 0 0 94 3 29
2017 Student 61 28 3 5 3 0 0 89 8 38
2014 Indeterminate (permanent) 40 32 13 8 6 1 0 73 14 1378
2014 Term 40 39 10 4 2 3 0 82 7 89
2014 Casual 67 23 10 0 0 0 0 90 0 28
2014 Student 60 36 5 0 0 0 0 95 0 19
2011 Indeterminate (permanent) 42 29 11 8 7 2 0 73 16 1772
2011 Term 49 30 11 3 5 1 1 81 8 147
2011 Casual 74 19 4 0 0 2 0 95 0 45
2011 Student 63 21 9 6 0 0 0 84 6 33
2008 Indeterminate (permanent) 43 29 9 10 7 2 0 73 18 1294
2008 Term 52 23 7 11 5 3 0 76 16 107
2008 Casual 58 31 3 6 3 0 0 89 8 37
2008 Student 53 29 9 9 0 0 0 82 9 21

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 31 9 9 6 0 0 76 15 1018
2018 Term 60 18 10 7 3 0 1 80 10 63
2018 Casual 50 23 14 3 3 3 3 79 6 37
2018 Student 59 33 4 0 4 0 0 92 4 51
2017 Indeterminate (permanent) 42 33 9 9 7 0 0 75 16 1171
2017 Term 52 26 9 10 2 1 0 79 12 68
2017 Casual 41 37 12 7 3 0 0 78 10 29
2017 Student 74 12 5 5 3 0 0 86 8 38
2014 Indeterminate (permanent) 38 33 12 11 6 0 0 71 17 1379
2014 Term 47 29 7 7 7 2 1 78 14 88
2014 Casual 62 29 3 3 0 3 0 94 3 28
2014 Student 69 21 5 5 0 0 0 90 5 19
2011 Indeterminate (permanent) 37 35 9 10 8 1 0 73 18 1768
2011 Term 39 41 9 6 4 0 0 80 10 145
2011 Casual 71 23 0 4 2 0 0 93 7 45
2011 Student 59 25 9 6 0 0 0 85 6 32
2008 Indeterminate (permanent) 36 32 10 13 9 0 0 69 22 1295
2008 Term 52 30 8 7 3 0 0 82 10 107
2008 Casual 62 27 0 6 5 0 0 89 11 37
2008 Student 46 31 5 9 0 5 5 85 10 20

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 25 9 5 5 0 0 81 10 1021
2018 Term 68 20 6 1 4 0 0 89 6 62
2018 Casual 72 19 4 3 0 3 0 94 3 36
2018 Student 78 16 2 2 2 0 0 94 4 51
2017 Indeterminate (permanent) 58 23 9 4 5 1 0 81 9 1172
2017 Term 74 13 7 3 1 1 0 88 5 68
2017 Casual 63 24 10 0 0 3 0 90 0 29
2017 Student 85 13 3 0 0 0 0 97 0 38

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 27 10 8 7 0 0 75 15 1023
2018 Term 52 27 11 7 3 0 0 79 10 63
2018 Casual 67 18 6 5 3 0 0 86 8 37
2018 Student 71 22 2 2 4 0 0 92 6 51
2017 Indeterminate (permanent) 50 26 9 8 7 0 0 76 15 1172
2017 Term 59 25 6 3 4 2 0 86 8 68
2017 Casual 50 41 6 0 3 0 0 91 3 29
2017 Student 78 12 4 5 0 0 0 90 5 38
2014 Indeterminate (permanent) 43 29 11 10 7 0 0 72 16 1379
2014 Term 56 28 6 3 4 1 1 85 8 89
2014 Casual 62 25 8 6 0 0 0 87 6 28
2014 Student 74 21 0 5 0 0 0 95 5 19
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 32 17 10 5 3 8 64 17 328
2017 Indeterminate (permanent) 25 34 15 10 5 3 8 67 17 364
2014 Indeterminate (permanent) 21 33 18 13 5 3 6 59 21 403

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 33 18 11 9 5 0 60 21 1028
2018 Term 42 25 15 3 3 11 2 76 7 63
2018 Casual 44 34 9 3 0 11 0 87 3 39
2018 Student 69 24 4 0 0 2 2 96 0 51
2017 Indeterminate (permanent) 22 35 17 12 8 7 0 61 21 1170
2017 Term 39 32 6 9 3 12 0 81 13 68
2017 Casual 48 28 8 10 0 6 0 81 11 29
2017 Student 52 27 10 0 3 8 0 86 3 37
2014 Indeterminate (permanent) 19 34 17 14 9 8 0 57 24 1378
2014 Term 36 35 6 5 7 11 0 80 13 89
2014 Casual 49 22 4 6 8 12 0 80 15 28
2014 Student 53 26 0 5 0 17 0 94 6 19
2011 Indeterminate (permanent) 18 31 17 14 12 8 1 54 28 1769
2011 Term 32 36 13 3 4 10 1 77 8 146
2011 Casual 53 25 4 7 2 7 2 86 10 45
2011 Student 26 42 3 6 0 23 0 88 8 31

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 33 17 16 11 2 0 55 27 1026
2018 Term 39 28 16 6 5 4 2 71 12 63
2018 Casual 51 27 10 0 3 10 0 86 3 39
2018 Student 63 33 0 0 0 2 2 100 0 51
2017 Indeterminate (permanent) 20 35 17 15 11 2 0 56 27 1173
2017 Term 37 33 11 8 10 1 0 71 18 68
2017 Casual 32 37 14 13 0 3 0 72 13 29
2017 Student 41 28 8 10 5 8 0 75 16 38
2014 Indeterminate (permanent) 16 32 19 18 12 3 0 49 31 1379
2014 Term 35 32 12 8 7 5 1 71 16 89
2014 Casual 43 24 11 11 8 4 0 69 19 28
2014 Student 46 27 6 0 5 17 0 87 6 19
2011 Indeterminate (permanent) 16 30 17 18 15 3 0 48 35 1766
2011 Term 30 36 18 7 5 5 0 69 12 146
2011 Casual 51 29 4 9 2 2 2 84 11 45
2011 Student 34 32 13 9 5 7 0 70 16 32
2008 Indeterminate (permanent) 24 32 16 15 11 2 0 57 26 1295
2008 Term 37 32 14 9 5 4 0 71 14 107
2008 Casual 34 38 7 13 5 0 3 74 19 37
2008 Student 43 29 5 10 8 0 5 76 19 21

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 29 20 21 12 4 0 45 34 1025
2018 Term 29 23 15 13 8 10 2 58 24 63
2018 Casual 33 39 8 4 3 8 5 83 8 38
2018 Student 42 40 6 2 0 8 2 91 2 50
2017 Indeterminate (permanent) 14 32 19 18 13 4 0 48 32 1172
2017 Term 23 31 10 23 7 6 0 57 32 68
2017 Casual 26 35 24 6 3 7 0 65 10 29
2017 Student 46 17 8 14 4 11 0 71 20 38
2014 Indeterminate (permanent) 11 27 20 22 15 5 0 40 39 1380
2014 Term 22 32 13 17 8 9 0 59 26 88
2014 Casual 36 10 28 14 8 4 0 49 23 28
2014 Student 47 10 17 10 0 17 0 68 12 19
2011 Indeterminate (permanent) 7 28 18 25 17 5 0 37 44 1771
2011 Term 18 39 16 13 10 5 0 60 24 146
2011 Casual 34 28 11 13 9 6 0 65 23 45
2011 Student 18 34 19 9 8 13 0 59 19 33
2008 Indeterminate (permanent) 11 31 17 23 12 6 0 45 37 1292
2008 Term 26 31 15 13 9 6 1 61 23 106
2008 Casual 27 25 13 25 3 5 3 56 30 37
2008 Student 28 14 9 11 13 25 0 56 32 21

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 31 17 20 17 2 0 45 38 1028
2018 Term 22 19 21 17 12 6 2 45 32 63
2018 Casual 32 35 14 7 3 8 2 74 10 39
2018 Student 39 39 2 8 2 6 4 87 11 51
2017 Indeterminate (permanent) 12 30 17 23 16 2 0 43 39 1174
2017 Term 19 37 15 15 12 3 0 58 27 67
2017 Casual 32 22 23 19 3 0 0 55 22 29
2017 Student 42 22 8 11 8 8 0 70 21 38
2014 Indeterminate (permanent) 10 29 18 25 16 2 0 40 43 1379
2014 Term 20 33 15 14 11 7 1 57 27 89
2014 Casual 32 22 21 10 11 4 0 56 22 28
2014 Student 37 15 16 11 5 17 0 62 19 19
2011 Indeterminate (permanent) 8 30 16 25 18 2 0 38 45 1766
2011 Term 14 36 18 14 11 5 0 54 27 145
2011 Casual 36 41 8 7 2 4 2 82 9 45
2011 Student 27 28 16 21 2 7 0 59 24 33
2008 Indeterminate (permanent) 12 31 15 25 15 2 0 44 41 1293
2008 Term 25 36 16 14 3 6 0 65 18 106
2008 Casual 28 22 14 15 17 0 3 52 33 37
2008 Student 45 9 13 14 9 5 5 60 26 21
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 43 17 12 5 1 0 66 17 1029
2018 Term 31 46 7 13 3 0 0 77 16 63
2018 Casual 32 41 13 7 3 5 0 77 10 39
2018 Student 43 47 4 6 0 0 0 90 6 51
2017 Indeterminate (permanent) 21 40 18 13 6 1 0 62 20 1172
2017 Term 36 32 17 11 4 0 0 68 15 68
2017 Casual 32 40 10 16 3 0 0 71 19 29
2017 Student 58 26 3 5 0 8 0 91 6 38
2014 Indeterminate (permanent) 19 43 19 12 6 1 0 63 17 1379
2014 Term 28 39 19 10 1 2 0 69 11 89
2014 Casual 39 34 0 15 4 4 3 80 20 28
2014 Student 47 33 10 10 0 0 0 80 10 19
2011 Indeterminate (permanent) 21 44 14 12 7 1 0 66 20 1769
2011 Term 35 37 16 6 2 4 0 76 8 147
2011 Casual 38 50 9 0 0 2 0 91 0 45
2011 Student 36 43 10 9 3 0 0 79 12 33

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 40 14 10 4 2 1 71 15 1025
2018 Term 24 40 19 10 5 1 0 66 15 63
2018 Casual 30 29 14 10 3 13 0 69 15 37
2018 Student 24 31 12 14 2 12 6 67 19 51
2017 Indeterminate (permanent) 35 37 12 8 4 2 1 75 12 1169
2017 Term 47 25 5 16 6 2 0 73 23 68
2017 Casual 29 27 12 12 7 9 3 64 22 29
2017 Student 42 30 10 10 0 8 0 79 11 38
2014 Indeterminate (permanent) 30 38 13 10 5 3 1 71 16 1378
2014 Term 30 34 7 15 6 8 0 69 23 89
2014 Casual 36 35 11 3 12 4 0 74 15 28
2014 Student 28 10 12 31 4 16 0 44 41 19
2011 Indeterminate (permanent) 31 36 12 9 7 5 1 70 17 1771
2011 Term 36 30 11 8 6 7 3 73 15 147
2011 Casual 51 30 0 11 4 2 2 84 16 45
2011 Student 31 31 22 10 3 0 3 64 13 32
2008 Indeterminate (permanent) 30 34 13 11 7 4 1 67 19 1295
2008 Term 33 32 13 10 7 4 0 68 18 106
2008 Casual 27 23 13 12 7 13 5 61 23 37
2008 Student 28 17 22 5 14 14 0 52 22 21

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 40 18 9 5 1 0 67 14 1025
2018 Term 40 29 23 5 1 1 0 70 7 62
2018 Casual 42 36 13 7 0 3 0 80 7 39
2018 Student 52 28 2 6 2 6 4 89 9 50

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 20 20 19 18 8 2 37 40 1027
2018 Term 19 19 22 12 5 23 0 50 22 63
2018 Casual 20 16 8 9 7 22 17 60 27 38
2018 Student 18 35 8 6 2 14 18 77 11 51
2017 Indeterminate (permanent) 14 21 18 16 21 8 3 39 41 1170
2017 Term 32 16 11 18 12 6 5 54 34 68
2017 Casual 13 17 25 3 16 16 10 40 26 29
2017 Student 41 30 7 7 2 11 3 82 10 38
2014 Indeterminate (permanent) 11 17 19 20 21 9 2 32 47 1379
2014 Term 23 14 15 17 14 15 2 45 38 89
2014 Casual 20 29 13 6 12 16 4 61 22 28
2014 Student 17 15 20 11 5 21 11 47 23 19
2011 Indeterminate (permanent) 9 18 18 18 21 12 3 32 47 1770
2011 Term 16 24 15 11 8 19 6 54 26 146
2011 Casual 41 14 4 9 4 15 13 76 18 45
2011 Student 21 18 22 3 5 22 9 56 12 33

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 31 18 18 15 2 0 47 35 1027
2018 Term 29 37 12 13 6 3 0 69 19 63
2018 Casual 22 33 17 5 4 13 5 67 11 39
2018 Student 51 25 8 2 2 10 2 87 4 51
2017 Indeterminate (permanent) 19 32 16 19 13 1 0 51 33 1174
2017 Term 36 23 11 12 13 4 0 62 27 68
2017 Casual 22 30 16 12 3 7 9 61 19 29
2017 Student 56 24 5 3 6 5 0 85 9 38
2014 Indeterminate (permanent) 18 32 19 17 11 2 0 52 29 1379
2014 Term 37 36 10 5 9 1 1 75 15 89
2014 Casual 39 15 14 7 15 0 10 60 24 28
2014 Student 46 32 12 0 5 0 5 82 5 19
2011 Indeterminate (permanent) 22 33 16 16 11 2 0 56 27 1772
2011 Term 30 35 17 6 8 3 1 67 15 147
2011 Casual 40 31 11 9 2 4 2 76 12 45
2011 Student 42 36 3 4 2 13 0 90 7 33
2008 Indeterminate (permanent) 26 35 14 13 10 2 0 62 24 1293
2008 Term 34 36 15 9 4 2 0 72 13 106
2008 Casual 25 30 14 8 5 9 8 66 17 37
2008 Student 37 44 5 5 10 0 0 81 14 21

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 20 15 21 27 2 0 35 49 1024
2018 Term 20 28 7 16 18 7 5 54 38 63
2018 Casual 21 26 8 16 2 9 18 65 25 38
2018 Student 27 25 20 6 2 10 10 66 10 51
2017 Indeterminate (permanent) 14 22 14 22 26 1 1 37 49 1168
2017 Term 19 23 13 13 21 9 3 47 39 68
2017 Casual 12 22 16 18 13 3 15 41 38 29
2017 Student 41 19 11 7 9 0 14 69 18 38
2014 Indeterminate (permanent) 13 20 15 24 25 3 1 34 51 1379
2014 Term 20 20 10 23 15 8 3 45 43 89
2014 Casual 14 24 10 4 35 3 10 43 45 28
2014 Student 25 22 17 5 5 0 26 64 13 19
2011 Indeterminate (permanent) 13 26 15 22 21 2 1 40 44 1772
2011 Term 18 26 15 16 21 3 1 46 38 147
2011 Casual 27 22 9 16 15 0 11 55 34 45
2011 Student 18 30 15 12 9 10 6 58 25 33
2008 Indeterminate (permanent) 17 32 13 17 18 2 1 51 36 1292
2008 Term 23 41 14 8 8 3 3 69 17 107
2008 Casual 5 30 18 11 17 2 17 44 34 36
2008 Student 35 46 0 0 5 9 5 95 5 21

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 35 25 10 8 3 0 56 18 1025
2018 Term 26 47 16 3 1 4 2 78 5 63
2018 Casual 25 36 25 7 2 3 3 65 9 39
2018 Student 43 39 12 4 2 0 0 82 6 51
2017 Indeterminate (permanent) 17 38 21 14 7 3 0 56 22 1171
2017 Term 30 30 18 12 5 5 0 63 17 68
2017 Casual 22 37 18 12 10 0 0 60 22 29
2017 Student 53 15 11 10 3 5 3 74 14 38

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 34 14 6 3 4 0 76 8 1026
2018 Term 50 31 9 6 1 2 0 83 7 63
2018 Casual 42 37 8 5 2 7 0 84 7 39
2018 Student 63 25 6 0 2 4 0 92 2 51
2017 Indeterminate (permanent) 38 36 15 5 3 3 0 77 8 1170
2017 Term 45 34 13 1 3 4 0 83 4 67
2017 Casual 40 38 6 10 3 3 0 80 13 29
2017 Student 57 17 5 5 4 11 0 83 11 38
2014 Indeterminate (permanent) 40 33 15 4 3 6 0 77 7 1375
2014 Term 54 30 5 2 4 4 0 88 7 89
2014 Casual 57 28 0 3 8 3 0 88 12 28
2014 Student 62 21 6 5 6 0 0 83 11 19

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 39 13 7 4 1 0 77 11 1028
2018 Term 53 37 3 4 1 1 0 91 6 63
2018 Casual 46 40 5 7 0 3 0 88 7 39
2018 Student 63 31 2 2 2 0 0 94 4 51
2017 Indeterminate (permanent) 35 42 12 6 3 1 0 78 10 1172
2017 Term 49 37 11 3 0 0 0 86 3 68
2017 Casual 38 46 0 13 3 0 0 84 16 29
2017 Student 59 31 3 5 2 0 0 90 7 38
2014 Indeterminate (permanent) 37 37 13 6 3 3 0 76 10 1378
2014 Term 53 31 9 2 3 2 0 85 6 89
2014 Casual 46 32 14 0 4 3 0 81 4 28
2014 Student 67 12 0 11 0 10 0 88 12 19
2011 Indeterminate (permanent) 29 41 15 7 5 3 0 72 12 1772
2011 Term 54 31 9 3 1 2 0 86 4 147
2011 Casual 65 26 2 4 2 0 0 92 6 45
2011 Student 54 33 10 0 3 0 0 87 3 33

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 39 10 6 4 0 0 79 11 1025
2018 Term 60 29 6 3 1 0 0 89 5 63
2018 Casual 56 35 9 0 0 0 0 91 0 38
2018 Student 82 16 0 0 2 0 0 98 2 51
2017 Indeterminate (permanent) 39 39 11 6 5 0 0 79 10 1175
2017 Term 56 27 12 3 2 0 0 84 5 68
2017 Casual 51 33 10 6 0 0 0 84 6 29
2017 Student 78 16 6 0 0 0 0 94 0 37
2014 Indeterminate (permanent) 40 36 13 7 4 0 0 77 11 1375
2014 Term 51 38 7 2 2 0 0 89 4 88
2014 Casual 75 17 3 0 4 0 0 92 4 28
2014 Student 79 10 11 0 0 0 0 89 0 19
2011 Indeterminate (permanent) 36 39 12 8 5 0 0 75 13 1771
2011 Term 55 34 7 2 1 1 0 90 4 147
2011 Casual 74 24 2 0 0 0 0 98 0 45
2011 Student 72 12 17 0 0 0 0 83 0 33
2008 Indeterminate (permanent) 34 40 13 8 4 1 0 74 13 1292
2008 Term 58 28 10 4 0 0 0 86 4 107
2008 Casual 57 26 10 7 0 0 0 83 7 37
2008 Student 72 14 0 10 0 0 5 90 10 21

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 33 17 12 8 0 0 63 19 1029
2018 Term 44 31 19 3 3 0 0 75 6 63
2018 Casual 54 22 13 4 5 2 0 78 9 39
2018 Student 65 29 4 0 2 0 0 94 2 51
2017 Indeterminate (permanent) 29 33 18 12 7 1 0 63 19 1173
2017 Term 52 20 17 10 2 0 0 71 12 68
2017 Casual 48 19 24 10 0 0 0 67 10 29
2017 Student 67 20 9 4 0 0 0 87 4 37
2014 Indeterminate (permanent) 22 34 21 14 9 1 0 57 23 1377
2014 Term 36 40 14 4 5 0 0 76 10 89
2014 Casual 39 40 7 14 0 0 0 79 14 28
2014 Student 44 51 0 5 0 0 0 95 5 19
2011 Indeterminate (permanent) 22 36 19 12 9 1 0 59 22 1768
2011 Term 40 32 18 7 3 1 0 72 10 147
2011 Casual 59 24 6 11 0 0 0 83 11 45
2011 Student 39 39 13 6 3 0 0 78 9 33

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 36 16 13 7 0 0 63 20 1028
2018 Term 45 31 16 7 2 0 0 76 8 61
2018 Casual 50 33 7 9 0 0 0 84 9 38
2018 Student 65 29 4 0 2 0 0 94 2 51
2017 Indeterminate (permanent) 28 35 17 12 7 1 0 64 19 1174
2017 Term 49 25 9 12 5 0 0 74 16 68
2017 Casual 51 19 17 13 0 0 0 70 13 29
2017 Student 68 15 11 5 0 0 0 83 5 38
2014 Indeterminate (permanent) 22 35 19 16 8 0 0 57 24 1378
2014 Term 35 39 15 6 5 0 0 74 11 89
2014 Casual 39 36 14 11 0 0 0 75 11 28
2014 Student 37 58 5 0 0 0 0 95 0 19
2011 Indeterminate (permanent) 22 38 17 14 9 0 0 60 23 1768
2011 Term 41 34 14 7 3 1 0 76 10 146
2011 Casual 55 27 6 13 0 0 0 81 13 45
2011 Student 44 36 10 10 0 0 0 80 10 32
2008 Indeterminate (permanent) 28 39 13 12 6 0 0 68 19 1295
2008 Term 47 36 10 4 3 0 0 83 7 107
2008 Casual 43 38 12 0 7 0 0 81 7 37
2008 Student 54 27 0 14 5 0 0 81 19 21

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 25 19 14 11 2 0 55 26 1027
2018 Term 35 31 16 11 3 2 1 68 15 63
2018 Casual 35 24 15 7 5 0 15 68 14 39
2018 Student 37 25 16 6 6 8 2 70 13 51
2017 Indeterminate (permanent) 26 26 20 15 9 4 0 54 25 1173
2017 Term 49 22 10 12 4 3 0 73 17 68
2017 Casual 38 19 16 16 7 0 4 60 23 29
2017 Student 53 22 7 8 2 5 3 82 11 38
2014 Indeterminate (permanent) 24 26 20 16 11 4 1 52 28 1378
2014 Term 38 29 13 5 9 7 0 71 15 89
2014 Casual 39 28 7 14 12 0 0 67 26 28
2014 Student 26 39 20 0 10 5 0 68 10 19
2011 Indeterminate (permanent) 24 27 19 13 12 5 0 54 26 1769
2011 Term 50 19 8 11 6 4 2 73 18 147
2011 Casual 50 16 13 9 10 0 2 67 20 45
2011 Student 39 17 25 4 9 7 0 60 13 33
2008 Indeterminate (permanent) 29 28 17 14 8 4 0 60 23 1295
2008 Term 44 22 15 12 5 2 0 68 17 106
2008 Casual 30 26 22 6 5 8 2 63 13 37
2008 Student 25 24 14 19 10 9 0 53 31 21
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 31 34 35 1029
2018 Term 33 27 39 63
2018 Casual 40 25 35 38
2018 Student 55 22 24 51
2017 Indeterminate (permanent) 32 34 35 1173
2017 Term 32 23 45 68
2017 Casual 58 22 19 29
2017 Student 66 11 23 37
2014 Indeterminate (permanent) 32 32 36 1379
2014 Term 30 30 40 89
2014 Casual 53 6 40 28
2014 Student 48 25 27 19
2011 Indeterminate (permanent) 31 33 37 1773
2011 Term 29 32 39 145
2011 Casual 50 18 32 45
2011 Student 40 24 37 33

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 9 26 52 8 1 5 331
2018 Term 9 20 10 26 35 0 21
2018 Casual 0 0 6 0 87 7 15
2018 Student 0 0 11 4 86 0 28
2017 Indeterminate (permanent) 14 24 48 6 1 7 394
2017 Term 0 9 0 8 75 8 22
2017 Casual 0 16 16 5 62 0 18
2017 Student 0 4 4 0 87 4 24
2014 Indeterminate (permanent) 11 30 46 8 9999 5 453
2014 Term 4 10 26 18 9999 42 27
2014 Casual 13 0 27 34 9999 26 15
2011 Indeterminate (permanent) 10 27 44 11 9999 7 555
2011 Term 2 30 20 16 9999 32 43
2011 Casual 4 0 17 5 9999 74 23
2011 Student 0 24 15 30 9999 30 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 15 85 1027
2018 Term 10 90 63
2018 Casual 22 78 39

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 155

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 69 155

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 155

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 155

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 5 155

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 155

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 40 155

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 49 155

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 155

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 47 155

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 155

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 155

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 155

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 155

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 155

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 52 155

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 25 155

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 155

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 64 155

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 155

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 155

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 155

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 155

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 155

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 155

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 155

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 155

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 146

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 146

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 146

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 146

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 146

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 146

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 146

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 146

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 146

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 146

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 146

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 60 146

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 60 146

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 146

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 146

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 16 21 11 8 26 5 43 27 1027
2018 Term 9 13 22 3 1 37 14 45 10 63
2018 Casual 10 16 13 3 0 36 23 62 8 39
2018 Student 18 2 4 4 2 45 25 67 20 51
2017 Indeterminate (permanent) 13 17 17 10 10 25 7 45 30 1175
2017 Term 19 8 13 6 4 36 14 54 21 68
2017 Casual 3 13 24 7 0 28 25 35 15 29
2017 Student 35 8 12 2 0 29 14 75 3 38
2014 Indeterminate (permanent) 10 14 22 11 9 26 7 37 31 1379
2014 Term 16 12 18 4 8 37 5 48 21 89
2014 Casual 18 14 19 0 7 32 10 55 11 28
2014 Student 10 5 6 6 0 47 26 55 22 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 33 19 9 6 7 0 63 16 1027
2018 Term 32 33 17 0 3 15 0 77 3 63
2018 Casual 35 29 12 3 0 18 3 81 4 39
2018 Student 41 20 10 2 2 24 2 82 5 51
2017 Indeterminate (permanent) 26 32 18 8 8 8 1 63 17 1172
2017 Term 33 33 14 6 3 10 1 74 10 68
2017 Casual 36 25 20 7 3 9 0 67 11 29
2017 Student 48 18 11 4 0 16 3 81 5 38
2014 Indeterminate (permanent) 18 26 22 11 7 14 2 52 22 1379
2014 Term 25 21 19 8 4 22 1 60 15 89
2014 Casual 28 21 18 0 11 18 4 63 14 28
2014 Student 48 6 10 11 0 14 10 72 14 19
2011 Indeterminate (permanent) 23 33 19 9 5 10 0 63 16 1770
2011 Term 38 32 13 3 1 12 1 80 5 147
2011 Casual 53 33 7 0 0 6 0 92 0 45
2011 Student 33 19 21 0 0 24 3 71 0 33
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 7 93 1029
2018 Term 8 92 63

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 73

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 84 73

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 73

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 73

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 73

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 73

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 73

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 73

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 73

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 73

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 73

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 73

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 73

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 73

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 73

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 73

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 73

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 73

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 73

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 73

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 44 73

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 7 71

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 71

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 71

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 71

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 71

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 71

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 71

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 31 71

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 71

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 71

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 66 71

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 71

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 17 22 5 3 33 5 50 14 1026
2018 Term 18 11 18 1 3 42 7 56 8 63
2018 Casual 9 31 12 2 0 36 10 74 4 39
2018 Student 18 4 4 0 2 53 20 79 7 51
2017 Indeterminate (permanent) 15 14 20 5 3 35 9 51 15 1174
2017 Term 21 9 14 1 0 46 10 66 3 68
2017 Casual 9 10 21 0 0 41 19 48 0 29
2017 Student 35 8 4 3 0 41 8 86 5 38
2014 Indeterminate (permanent) 11 14 24 5 3 37 7 44 13 1378
2014 Term 18 15 14 5 5 37 6 59 17 89
2014 Casual 14 19 7 4 4 42 10 68 18 28
2014 Student 11 11 5 6 0 47 20 67 18 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 32 20 6 3 12 0 67 10 1026
2018 Term 37 32 11 1 3 15 1 82 5 63
2018 Casual 33 32 7 5 0 22 0 84 6 39
2018 Student 41 24 2 2 2 25 4 92 6 51
2017 Indeterminate (permanent) 30 32 17 4 3 12 1 71 9 1173
2017 Term 40 29 12 0 2 16 1 83 2 68
2017 Casual 22 38 18 3 0 19 0 74 4 29
2017 Student 52 17 0 3 0 26 3 96 4 38
2014 Indeterminate (permanent) 20 29 22 5 2 20 2 63 10 1375
2014 Term 28 20 13 5 5 26 3 68 14 89
2014 Casual 30 19 6 4 4 29 7 77 13 28
2014 Student 53 11 11 11 0 9 5 75 13 19
2011 Indeterminate (permanent) 30 36 15 3 3 13 0 76 6 1768
2011 Term 47 30 6 1 1 13 1 90 3 147
2011 Casual 50 33 5 0 0 13 0 94 0 45
2011 Student 27 33 19 0 0 19 3 76 0 33
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 25 24 14 19 0 1 41 34 1030
2018 Term 14 20 24 21 19 2 0 34 41 63
2018 Casual 21 15 34 12 13 3 3 37 27 38
2018 Student 18 29 29 14 8 2 0 48 22 51
2017 Indeterminate (permanent) 18 25 21 15 19 0 2 44 35 1172
2017 Term 18 25 13 19 24 2 0 44 43 68
2017 Casual 9 26 20 10 36 0 0 35 46 29
2017 Student 24 19 22 14 18 0 3 45 33 38

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 25 30 18 13 0 0 39 31 1031
2018 Term 23 33 33 5 6 0 0 56 11 63
2018 Casual 54 19 11 13 0 3 0 75 13 39
2018 Student 35 31 27 6 0 0 0 67 6 51
2017 Indeterminate (permanent) 16 29 24 16 13 0 1 46 29 1171
2017 Term 30 30 21 14 5 0 0 61 19 68
2017 Casual 50 19 24 3 3 0 0 69 6 29
2017 Student 36 34 22 3 3 0 3 72 6 38

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 31 26 14 8 0 1 51 22 1024
2018 Term 48 30 12 6 0 0 4 81 6 61
2018 Casual 65 8 10 10 0 3 3 78 11 39
2018 Student 57 29 12 0 0 0 2 88 0 51
2017 Indeterminate (permanent) 20 31 24 15 8 0 1 52 24 1170
2017 Term 53 24 21 0 3 0 0 77 3 68
2017 Casual 56 20 18 3 3 0 0 76 6 29
2017 Student 66 13 11 5 3 0 3 80 8 38

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 24 25 19 16 0 1 39 35 1025
2018 Term 30 22 24 13 10 1 0 53 22 63
2018 Casual 40 28 13 11 2 0 6 72 14 39
2018 Student 47 22 18 2 2 2 8 76 4 51
2017 Indeterminate (permanent) 15 24 24 19 16 0 1 40 35 1172
2017 Term 26 25 24 9 13 0 3 52 22 68
2017 Casual 43 21 24 9 3 0 0 63 12 29
2017 Student 47 16 22 10 3 0 3 65 13 38

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 27 15 7 6 0 5 71 14 1021
2018 Term 59 20 9 6 0 1 5 84 7 63
2018 Casual 65 8 5 0 5 0 17 88 6 39
2018 Student 69 14 8 2 0 0 8 89 2 51
2017 Indeterminate (permanent) 39 28 15 7 6 1 5 71 14 1170
2017 Term 62 20 11 2 3 0 3 84 5 68
2017 Casual 56 27 8 3 3 0 3 85 6 29
2017 Student 66 14 5 0 3 3 10 91 3 38

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 28 24 12 10 0 1 52 23 1026
2018 Term 31 41 13 11 1 1 1 74 13 62
2018 Casual 61 13 7 9 6 0 5 78 15 38
2018 Student 33 33 24 6 2 0 2 68 8 51
2017 Indeterminate (permanent) 23 30 23 14 10 0 1 54 23 1166
2017 Term 49 23 18 8 2 0 0 72 10 68
2017 Casual 40 25 13 16 3 3 0 66 20 29
2017 Student 33 43 24 0 0 0 0 76 0 38

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 34 26 12 8 0 1 53 20 1025
2018 Term 27 39 14 11 3 3 2 70 15 62
2018 Casual 50 24 26 0 0 0 0 74 0 39
2018 Student 47 25 22 2 2 0 2 74 4 51
2017 Indeterminate (permanent) 20 32 24 15 8 1 1 53 23 1165
2017 Term 31 26 20 20 3 0 0 57 23 68
2017 Casual 43 13 16 13 9 0 6 59 23 29
2017 Student 44 29 17 8 3 0 0 72 11 38

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 32 29 13 8 0 0 49 21 1026
2018 Term 26 34 27 8 1 0 4 62 10 62
2018 Casual 40 25 31 3 0 0 0 65 3 39
2018 Student 43 35 16 0 0 0 6 83 0 51
2017 Indeterminate (permanent) 17 32 25 16 9 0 1 49 26 1167
2017 Term 32 37 21 9 1 0 0 69 10 68
2017 Casual 29 28 23 13 6 0 0 58 20 29
2017 Student 47 23 27 3 0 0 0 70 3 38

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 29 27 12 9 0 1 52 21 1027
2018 Term 28 34 24 6 4 0 4 64 10 62
2018 Casual 36 13 22 18 8 0 3 51 26 39
2018 Student 27 33 29 0 10 0 0 61 10 51
2017 Indeterminate (permanent) 23 30 21 15 11 0 1 53 26 1165
2017 Term 46 20 16 13 5 0 0 66 17 68
2017 Casual 20 38 25 10 7 0 0 59 16 29
2017 Student 56 22 8 11 3 0 0 78 14 38

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 31 26 10 5 0 1 59 15 1029
2018 Term 36 36 18 5 2 2 2 74 7 61
2018 Casual 46 23 21 5 3 2 0 71 8 39
2018 Student 42 34 14 8 0 0 2 78 8 50
2017 Indeterminate (permanent) 29 31 22 11 5 1 2 61 17 1167
2017 Term 37 40 19 3 1 0 0 77 4 68
2017 Casual 48 44 0 8 0 0 0 92 8 29
2017 Student 60 24 15 0 0 0 0 85 0 38

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 25 15 7 6 0 1 72 13 1018
2018 Term 60 24 5 5 3 0 3 87 8 61
2018 Casual 50 26 14 2 3 0 6 81 4 39
2018 Student 63 18 8 6 6 0 0 80 12 51
2017 Indeterminate (permanent) 47 28 15 6 4 0 1 75 10 1171
2017 Term 57 24 11 4 2 0 2 82 6 68
2017 Casual 53 19 13 7 0 0 8 79 7 29
2017 Student 57 22 15 3 0 0 3 81 3 38

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 69 14 8 3 2 0 3 87 5 1027
2018 Term 78 9 4 1 0 4 3 94 2 62
2018 Casual 71 14 7 0 0 0 8 93 0 39
2018 Student 82 14 0 2 0 0 2 98 2 51

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 66 14 6 5 5 1 3 83 10 1025
2018 Term 71 17 3 0 3 2 3 93 3 62
2018 Casual 73 7 6 9 0 0 6 84 10 39
2018 Student 88 4 0 2 2 0 4 96 4 51
2017 Indeterminate (permanent) 68 15 5 4 4 1 3 86 8 1174
2017 Term 86 0 7 2 4 0 1 87 6 68
2017 Casual 72 13 7 3 0 0 4 90 4 29
2017 Student 90 3 0 2 0 0 5 98 2 38

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 30 11 5 3 0 1 80 9 1026
2018 Term 63 18 14 0 1 0 3 84 2 63
2018 Casual 66 10 13 0 5 0 6 81 5 39
2018 Student 84 8 4 2 2 0 0 92 4 51
2017 Indeterminate (permanent) 51 31 9 5 2 0 2 84 7 1169
2017 Term 63 17 11 4 3 0 1 82 7 68
2017 Casual 76 13 7 0 0 0 4 93 0 29
2017 Student 87 5 2 0 0 0 5 98 0 38

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 24 14 8 8 0 1 70 15 1028
2018 Term 59 17 12 7 1 0 3 79 9 63
2018 Casual 63 10 13 0 9 0 6 77 9 39
2018 Student 86 10 0 0 4 0 0 96 4 51
2017 Indeterminate (permanent) 52 23 12 7 5 0 2 76 13 1173
2017 Term 66 18 7 3 4 0 1 86 7 68
2017 Casual 70 10 16 0 0 0 4 83 0 29
2017 Student 81 8 5 0 0 0 5 94 0 38

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 16 6 2 1 0 28 87 4 1023
2018 Term 61 6 1 0 0 0 31 98 0 63
2018 Casual 47 5 3 0 3 0 41 90 5 37
2018 Student 75 0 0 0 2 0 24 97 3 51
2017 Indeterminate (permanent) 50 16 6 2 1 0 25 88 4 1171
2017 Term 73 8 1 1 3 0 14 94 5 68
2017 Casual 52 7 3 0 0 0 38 94 0 29
2017 Student 87 0 0 0 0 0 13 100 0 38

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 61 22 8 2 1 0 5 88 3 1024
2018 Term 67 24 0 0 0 1 8 100 0 63
2018 Casual 73 8 3 3 6 0 8 87 10 39
2018 Student 86 4 6 0 0 0 4 94 0 51
2017 Indeterminate (permanent) 66 19 5 2 1 0 7 92 3 1169
2017 Term 76 15 4 3 0 0 1 93 3 68
2017 Casual 66 17 7 0 0 0 11 93 0 29
2017 Student 85 4 3 3 0 0 5 94 3 38

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 72 16 4 3 2 0 3 90 5 1027
2018 Term 14 8 18 22 34 2 3 22 59 63
2018 Casual 25 13 4 22 28 0 8 42 54 39
2018 Student 53 33 6 2 4 0 2 88 6 51
2017 Indeterminate (permanent) 69 16 6 2 2 0 5 89 4 1172
2017 Term 8 16 10 22 42 1 1 25 66 68
2017 Casual 34 7 19 16 16 0 8 44 34 29
2017 Student 59 6 14 16 3 0 3 66 19 37

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 30 16 4 2 0 2 77 7 1026
2018 Term 50 39 7 1 0 0 3 91 2 63
2018 Casual 61 15 11 7 0 0 6 81 8 39
2018 Student 55 24 12 6 4 0 0 78 10 51
2017 Indeterminate (permanent) 51 28 12 4 2 0 3 81 6 1168
2017 Term 56 29 12 3 0 0 1 86 3 68
2017 Casual 53 29 13 0 0 0 4 86 0 29
2017 Student 66 18 11 3 3 0 0 84 5 38

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 29 39 17 5 0 0 39 22 1029
2018 Term 9 44 32 11 3 0 0 53 15 63
2018 Casual 19 43 29 6 3 0 0 63 8 39
2018 Student 22 47 29 2 0 0 0 69 2 51
2017 Indeterminate (permanent) 8 32 39 14 6 0 0 41 21 1174
2017 Term 7 34 39 16 3 0 0 42 19 68
2017 Casual 18 36 33 10 0 0 3 56 10 29
2017 Student 22 38 37 2 2 0 0 60 3 38

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 23 42 18 7 0 0 25 33 1015
2018 Term 7 15 36 30 11 0 2 41 22 62
2018 Casual 5 13 18 29 31 0 3 62 19 37
2018 Student 4 10 24 43 18 0 0 61 14 49
2017 Indeterminate (permanent) 9 20 42 22 7 0 0 29 29 1172
2017 Term 0 14 47 27 12 0 0 39 14 68
2017 Casual 7 23 32 23 15 0 0 38 29 29
2017 Student 5 5 32 38 19 0 0 57 11 38

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 43 11 6 2 1 0 80 9 1028
2018 Term 46 31 11 4 5 3 0 80 9 62
2018 Casual 44 34 3 12 5 3 0 80 17 39
2018 Student 49 31 8 6 2 4 0 84 8 51
2017 Indeterminate (permanent) 32 44 10 8 3 2 0 78 12 1171
2017 Term 34 37 15 9 5 0 0 72 13 68
2017 Casual 26 41 16 13 3 0 0 68 17 29
2017 Student 40 35 11 5 3 3 3 79 9 38

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 39 16 15 8 1 0 60 24 1032
2018 Term 38 27 16 15 1 3 0 66 17 62
2018 Casual 35 40 13 8 2 3 0 78 9 39
2018 Student 51 33 12 2 2 0 0 84 4 51
2017 Indeterminate (permanent) 17 41 13 17 10 1 0 59 27 1174
2017 Term 32 33 14 15 6 0 0 65 22 68
2017 Casual 13 54 13 10 3 7 0 72 14 29
2017 Student 40 33 5 14 0 5 3 79 15 38
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 27 25 11 12 1 1 24 76 1034
2018 Term 15 23 30 7 19 3 3 16 84 63
2018 Casual 28 25 17 16 9 2 3 30 70 38
2018 Student 34 24 22 4 8 6 2 37 63 50
2017 Indeterminate (permanent) 27 25 20 10 14 3 0 28 72 1173
2017 Term 19 22 19 15 22 2 0 20 80 68
2017 Casual 3 35 10 17 26 0 9 3 97 29
2017 Student 30 12 24 10 18 5 0 32 68 38

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 772
2018 Term 55 49
2018 Student 59 29
2017 Indeterminate (permanent) 18 818
2017 Term 49 54
2017 Casual 62 26
2017 Student 49 25

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 33 772
2018 Term 38 49
2018 Student 45 29
2017 Indeterminate (permanent) 33 818
2017 Term 30 54
2017 Casual 55 26
2017 Student 51 25

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 772
2018 Term 29 49
2018 Student 34 29
2017 Indeterminate (permanent) 22 818
2017 Term 16 54
2017 Casual 49 26
2017 Student 39 25

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 46 772
2018 Term 21 49
2018 Student 3 29
2017 Indeterminate (permanent) 52 818
2017 Term 32 54
2017 Casual 3 26
2017 Student 8 25

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 9 772
2018 Term 0 49
2018 Student 3 29
2017 Indeterminate (permanent) 10 818
2017 Term 4 54
2017 Casual 0 26
2017 Student 0 25

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 40 772
2018 Term 12 49
2018 Student 14 29

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 772
2018 Term 33 49
2018 Student 21 29
2017 Indeterminate (permanent) 36 818
2017 Term 47 54
2017 Casual 27 26
2017 Student 28 25

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 5 35 20 13 7 21 740
2018 Term 2 45 24 10 6 13 47
2018 Student 7 46 25 14 0 7 28
2017 Indeterminate (permanent) 3 41 21 10 6 18 794
2017 Term 2 43 13 13 8 21 54
2017 Casual 0 41 24 15 3 15 26
2017 Student 4 55 19 7 0 15 25

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 25 75 767
2018 Term 37 63 49
2018 Student 52 48 29

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 25 16 19 25 1 6 36 47 766
2018 Term 15 16 22 17 20 3 8 35 41 49
2018 Student 34 28 17 10 10 0 0 62 21 29
2017 Indeterminate (permanent) 10 21 17 18 25 2 8 34 47 818
2017 Term 10 15 18 24 24 0 8 28 53 54
2017 Casual 25 24 35 11 3 0 0 50 15 26
2017 Student 36 13 0 11 28 8 4 56 44 25

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 2 9 12 22 49 2 4 12 75 769
2018 Term 8 19 12 21 36 0 4 28 59 49
2018 Student 3 10 10 31 24 3 17 17 70 29
2017 Indeterminate (permanent) 1 7 10 19 55 2 5 9 80 819
2017 Term 2 5 9 26 56 0 2 7 84 54
2017 Casual 10 7 20 37 27 0 0 17 63 26
2017 Student 13 15 4 17 43 4 4 30 65 25

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 17 15 12 14 1 6 56 28 1030
2018 Term 27 26 18 4 7 8 9 65 14 63
2018 Casual 35 24 2 0 0 4 34 96 0 39
2018 Student 27 20 12 2 6 4 29 71 12 51
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