2018 Public Service Employee Survey Results for Canadian Transportation Agency by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 42 8 8 3 0 0 80 12 63
2018 3 to 10 years in current department or agency 34 31 16 11 4 0 3 67 16 51
2018 11 to 20 years in current department or agency 29 54 11 5 0 0 0 84 5 19
2018 More than 20 years in current department or agency 35 27 0 27 11 0 0 62 38 11
2017 Less than 3 years in current department or agency 30 50 10 9 0 0 0 81 9 51
2017 3 to 10 years in current department or agency 44 30 10 11 3 0 2 75 14 54
2017 11 to 20 years in current department or agency 36 40 0 18 0 0 6 81 19 18
2017 More than 20 years in current department or agency 51 27 5 17 0 0 0 78 17 18
2014 Less than 3 years in current department or agency 26 46 14 11 4 0 0 72 14 28
2014 3 to 10 years in current department or agency 40 34 8 11 6 0 1 74 17 87
2014 11 to 20 years in current department or agency 38 23 16 18 5 0 0 61 23 36
2014 More than 20 years in current department or agency 49 29 6 14 3 0 0 78 16 36

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 44 7 7 2 0 0 85 8 63
2018 3 to 10 years in current department or agency 38 47 6 7 2 0 0 85 10 51
2018 11 to 20 years in current department or agency 57 37 5 0 0 0 0 95 0 19
2018 More than 20 years in current department or agency 57 33 10 0 0 0 0 90 0 12
2017 Less than 3 years in current department or agency 40 44 1 13 2 0 0 84 15 51
2017 3 to 10 years in current department or agency 43 38 8 7 4 0 0 81 11 54
2017 11 to 20 years in current department or agency 45 45 4 5 0 0 0 90 5 18
2017 More than 20 years in current department or agency 49 39 5 7 0 0 0 88 7 18
2014 Less than 3 years in current department or agency 47 42 7 4 0 0 0 89 4 28
2014 3 to 10 years in current department or agency 40 37 9 10 4 0 0 76 15 88
2014 11 to 20 years in current department or agency 44 22 22 9 3 0 0 66 11 36
2014 More than 20 years in current department or agency 41 51 0 8 0 0 0 92 8 36

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 42 49 5 5 0 0 0 91 5 63
2018 3 to 10 years in current department or agency 52 40 2 2 4 0 0 92 6 51
2018 11 to 20 years in current department or agency 66 28 0 6 0 0 0 94 6 18
2018 More than 20 years in current department or agency 57 25 18 0 0 0 0 82 0 12
2017 Less than 3 years in current department or agency 53 31 7 7 2 0 0 84 9 51
2017 3 to 10 years in current department or agency 53 31 4 7 4 1 0 84 12 54
2017 11 to 20 years in current department or agency 61 30 4 0 5 0 0 90 5 18
2017 More than 20 years in current department or agency 50 28 22 0 0 0 0 78 0 18
2014 Less than 3 years in current department or agency 57 29 14 0 0 0 0 86 0 28
2014 3 to 10 years in current department or agency 52 32 10 1 4 0 0 84 6 88
2014 11 to 20 years in current department or agency 53 39 3 6 0 0 0 92 6 36
2014 More than 20 years in current department or agency 51 37 9 3 0 0 0 88 3 35

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 26 7 7 0 0 0 87 7 63
2018 3 to 10 years in current department or agency 39 32 13 9 6 0 0 71 15 51
2018 11 to 20 years in current department or agency 37 47 11 0 5 0 0 84 5 19
2018 More than 20 years in current department or agency 33 40 0 8 20 0 0 73 27 12
2017 Less than 3 years in current department or agency 60 32 2 4 2 0 0 92 6 51
2017 3 to 10 years in current department or agency 61 26 9 2 2 0 0 87 4 54
2017 11 to 20 years in current department or agency 52 38 0 6 4 0 0 90 10 18
2017 More than 20 years in current department or agency 49 38 4 5 4 0 0 86 9 18
2014 Less than 3 years in current department or agency 62 28 7 3 0 0 0 90 3 28
2014 3 to 10 years in current department or agency 48 30 12 6 3 0 0 78 10 88
2014 11 to 20 years in current department or agency 36 36 12 5 11 0 0 72 16 36
2014 More than 20 years in current department or agency 49 28 12 3 8 0 0 77 11 36

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 38 33 16 10 3 0 0 71 13 63
2018 3 to 10 years in current department or agency 21 55 8 12 4 0 0 75 17 49
2018 11 to 20 years in current department or agency 52 32 11 0 5 0 0 84 5 19
2018 More than 20 years in current department or agency 35 30 0 17 17 0 0 65 35 12
2017 Less than 3 years in current department or agency 34 38 10 14 4 0 0 72 18 50
2017 3 to 10 years in current department or agency 22 48 15 10 6 0 0 70 15 54
2017 11 to 20 years in current department or agency 42 42 10 5 0 0 0 85 5 18
2017 More than 20 years in current department or agency 50 25 18 7 0 0 0 75 7 18
2014 Less than 3 years in current department or agency 39 47 11 3 0 0 0 86 3 28
2014 3 to 10 years in current department or agency 37 35 13 10 4 0 0 72 15 87
2014 11 to 20 years in current department or agency 31 41 8 15 5 0 0 72 20 36
2014 More than 20 years in current department or agency 38 46 8 8 0 0 0 84 8 36

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 35 10 10 6 0 0 74 16 63
2018 3 to 10 years in current department or agency 20 31 17 18 14 0 0 51 32 51
2018 11 to 20 years in current department or agency 36 27 21 11 5 0 0 63 16 19
2018 More than 20 years in current department or agency 10 48 8 8 27 0 0 57 35 12
2017 Less than 3 years in current department or agency 47 37 10 4 2 0 0 84 6 50
2017 3 to 10 years in current department or agency 26 37 16 12 8 0 0 63 21 54
2017 11 to 20 years in current department or agency 39 31 8 16 6 0 0 70 22 18
2017 More than 20 years in current department or agency 47 23 17 6 7 0 0 70 13 18
2014 Less than 3 years in current department or agency 48 21 21 10 0 0 0 69 10 28
2014 3 to 10 years in current department or agency 29 26 22 14 9 0 0 55 23 87
2014 11 to 20 years in current department or agency 25 36 6 19 14 0 0 62 33 36
2014 More than 20 years in current department or agency 30 39 18 5 8 0 0 69 14 36

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 38 13 8 6 0 2 72 15 63
2018 3 to 10 years in current department or agency 22 41 14 14 8 0 0 64 22 50
2018 11 to 20 years in current department or agency 30 59 5 5 0 0 0 89 5 19
2018 More than 20 years in current department or agency 27 15 8 23 27 0 0 42 50 12
2017 Less than 3 years in current department or agency 33 56 6 2 4 0 0 89 6 50
2017 3 to 10 years in current department or agency 20 40 18 16 5 0 0 60 21 54
2017 11 to 20 years in current department or agency 36 23 6 23 12 0 0 59 35 18
2017 More than 20 years in current department or agency 44 28 7 14 7 0 0 72 21 18

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 45 3 1 3 0 0 93 4 64
2018 3 to 10 years in current department or agency 52 27 13 6 2 0 0 79 8 51
2018 11 to 20 years in current department or agency 68 21 5 5 0 0 0 89 5 19
2018 More than 20 years in current department or agency 50 25 8 17 0 0 0 75 17 12
2017 Less than 3 years in current department or agency 49 42 4 4 2 0 0 90 6 50
2017 3 to 10 years in current department or agency 32 47 10 5 6 0 0 79 11 53
2017 11 to 20 years in current department or agency 38 38 11 8 5 0 0 76 13 18
2017 More than 20 years in current department or agency 54 33 13 0 0 0 0 87 0 18
2014 Less than 3 years in current department or agency 66 23 7 4 0 0 0 89 4 28
2014 3 to 10 years in current department or agency 44 40 10 3 2 1 0 84 6 88
2014 11 to 20 years in current department or agency 53 22 14 6 6 0 0 74 12 36
2014 More than 20 years in current department or agency 52 37 8 3 0 0 0 89 3 36

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 40 16 1 6 0 0 76 7 64
2018 3 to 10 years in current department or agency 23 34 13 18 12 0 0 57 30 51
2018 11 to 20 years in current department or agency 26 42 0 27 5 0 0 68 32 19
2018 More than 20 years in current department or agency 25 32 16 8 20 0 0 57 27 12
2017 Less than 3 years in current department or agency 49 32 10 4 5 0 0 81 9 50
2017 3 to 10 years in current department or agency 21 46 5 18 10 0 0 67 28 54
2017 11 to 20 years in current department or agency 33 31 10 10 16 0 0 64 26 18
2017 More than 20 years in current department or agency 41 29 6 12 12 0 0 71 24 18

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 35 14 3 0 0 0 83 3 63
2018 3 to 10 years in current department or agency 45 42 8 2 2 0 0 87 4 50
2018 11 to 20 years in current department or agency 72 22 6 0 0 0 0 94 0 18
2018 More than 20 years in current department or agency 42 58 0 0 0 0 0 100 0 12
2017 Less than 3 years in current department or agency 41 45 7 7 0 0 0 86 7 51
2017 3 to 10 years in current department or agency 43 48 2 1 6 0 0 91 8 54
2017 11 to 20 years in current department or agency 72 16 6 0 5 0 0 88 5 18
2017 More than 20 years in current department or agency 58 42 0 0 0 0 0 100 0 18
2014 Less than 3 years in current department or agency 65 24 7 3 0 0 0 90 3 28
2014 3 to 10 years in current department or agency 65 27 5 1 2 0 0 92 3 88
2014 11 to 20 years in current department or agency 61 28 8 0 3 0 0 89 3 36
2014 More than 20 years in current department or agency 61 33 3 3 0 0 0 95 3 36

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 44 11 5 1 0 0 83 6 64
2018 3 to 10 years in current department or agency 28 34 21 9 8 0 0 63 17 51
2018 11 to 20 years in current department or agency 37 31 11 16 5 0 0 68 21 19
2018 More than 20 years in current department or agency 34 39 0 0 27 0 0 73 27 12
2017 Less than 3 years in current department or agency 52 29 9 10 0 0 0 82 10 51
2017 3 to 10 years in current department or agency 26 45 7 16 6 0 0 71 22 53
2017 11 to 20 years in current department or agency 42 27 10 17 4 0 0 68 22 18
2017 More than 20 years in current department or agency 29 55 10 0 0 0 6 90 0 18
2014 Less than 3 years in current department or agency 37 42 14 7 0 0 0 79 7 28
2014 3 to 10 years in current department or agency 30 40 16 5 9 0 0 70 14 87
2014 11 to 20 years in current department or agency 28 28 10 20 14 0 0 56 34 36
2014 More than 20 years in current department or agency 30 45 6 14 5 0 0 75 19 36

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 40 11 7 4 0 2 77 12 64
2018 3 to 10 years in current department or agency 28 36 11 16 6 2 0 66 23 51
2018 11 to 20 years in current department or agency 41 27 16 16 0 0 0 68 16 19
2018 More than 20 years in current department or agency 27 46 0 0 27 0 0 73 27 12
2017 Less than 3 years in current department or agency 47 39 9 6 0 0 0 85 6 51
2017 3 to 10 years in current department or agency 40 40 9 2 9 0 0 80 11 54
2017 11 to 20 years in current department or agency 41 27 10 16 6 0 0 68 22 18
2017 More than 20 years in current department or agency 34 42 18 0 0 0 6 81 0 18
2014 Less than 3 years in current department or agency 34 50 10 7 0 0 0 83 7 28
2014 3 to 10 years in current department or agency 37 34 17 6 7 0 0 71 12 88
2014 11 to 20 years in current department or agency 28 30 13 17 11 0 0 58 29 36
2014 More than 20 years in current department or agency 43 37 8 3 8 0 0 81 11 36

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 39 14 3 3 0 0 79 6 64
2018 3 to 10 years in current department or agency 31 25 25 11 8 0 0 56 19 51
2018 11 to 20 years in current department or agency 41 37 5 16 0 0 0 79 16 19
2018 More than 20 years in current department or agency 27 38 0 8 27 0 0 65 35 12
2017 Less than 3 years in current department or agency 61 25 7 8 0 0 0 85 8 51
2017 3 to 10 years in current department or agency 25 45 14 7 9 0 0 71 16 54
2017 11 to 20 years in current department or agency 39 30 10 15 6 0 0 68 22 18
2017 More than 20 years in current department or agency 49 11 28 12 0 0 0 60 12 17
2014 Less than 3 years in current department or agency 40 28 17 11 4 0 0 69 14 28
2014 3 to 10 years in current department or agency 43 38 12 4 3 0 0 80 8 88
2014 11 to 20 years in current department or agency 39 24 20 11 5 0 0 64 17 36
2014 More than 20 years in current department or agency 55 23 8 5 8 0 0 78 14 36

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 35 10 8 3 0 0 78 11 64
2018 3 to 10 years in current department or agency 29 42 14 9 6 0 0 71 15 51
2018 11 to 20 years in current department or agency 41 43 11 5 0 0 0 84 5 19
2018 More than 20 years in current department or agency 42 30 17 0 10 0 0 73 10 12
2017 Less than 3 years in current department or agency 45 40 6 9 0 0 0 85 9 51
2017 3 to 10 years in current department or agency 36 33 13 12 6 0 0 69 18 54
2017 11 to 20 years in current department or agency 40 28 26 0 5 0 0 68 5 18
2017 More than 20 years in current department or agency 53 31 12 4 0 0 0 83 4 18
2014 Less than 3 years in current department or agency 55 24 14 8 0 0 0 79 8 28
2014 3 to 10 years in current department or agency 41 33 14 5 7 0 0 74 12 88
2014 11 to 20 years in current department or agency 28 47 6 14 5 0 0 75 20 36
2014 More than 20 years in current department or agency 43 38 8 11 0 0 0 81 11 36

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 35 13 5 1 0 0 81 6 64
2018 3 to 10 years in current department or agency 24 32 14 20 11 0 0 56 31 51
2018 11 to 20 years in current department or agency 5 42 12 30 11 0 0 47 41 19
2018 More than 20 years in current department or agency 31 17 20 7 17 0 8 52 26 12
2017 Less than 3 years in current department or agency 55 26 11 4 4 0 0 81 8 51
2017 3 to 10 years in current department or agency 31 42 18 5 5 0 0 72 10 54
2017 11 to 20 years in current department or agency 32 46 12 4 6 0 0 78 11 18
2017 More than 20 years in current department or agency 32 32 0 11 20 0 5 68 32 18
2014 Less than 3 years in current department or agency 42 30 13 7 4 4 0 75 11 28
2014 3 to 10 years in current department or agency 35 35 14 9 6 0 1 70 16 87
2014 11 to 20 years in current department or agency 27 45 8 11 8 0 0 72 19 36
2014 More than 20 years in current department or agency 34 30 19 14 3 0 0 64 16 36

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 4 26 45 11 11 0 3 22 31 64
2018 3 to 10 years in current department or agency 27 25 28 7 12 0 0 19 53 51
2018 11 to 20 years in current department or agency 16 41 28 10 5 0 0 16 57 19
2018 More than 20 years in current department or agency 43 33 25 0 0 0 0 0 75 12
2017 Less than 3 years in current department or agency 8 15 34 21 20 2 0 42 23 51
2017 3 to 10 years in current department or agency 15 27 35 21 3 0 0 24 42 54
2017 11 to 20 years in current department or agency 33 26 32 8 0 0 0 8 59 18
2017 More than 20 years in current department or agency 16 34 29 20 0 0 0 20 50 18
2014 Less than 3 years in current department or agency 17 11 35 15 15 3 4 32 30 28
2014 3 to 10 years in current department or agency 10 28 38 14 8 1 1 23 39 88
2014 11 to 20 years in current department or agency 18 22 37 11 12 0 0 24 40 35
2014 More than 20 years in current department or agency 8 39 33 17 3 0 0 20 47 36

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 7 10 37 27 17 0 2 45 18 64
2018 3 to 10 years in current department or agency 22 19 27 17 14 0 0 31 42 51
2018 11 to 20 years in current department or agency 5 35 28 10 16 5 0 27 43 19
2018 More than 20 years in current department or agency 17 23 50 10 0 0 0 10 40 12
2017 Less than 3 years in current department or agency 6 6 37 18 28 4 2 49 12 50
2017 3 to 10 years in current department or agency 15 21 29 22 14 0 0 36 35 53
2017 11 to 20 years in current department or agency 10 24 33 29 4 0 0 33 34 18
2017 More than 20 years in current department or agency 16 15 37 27 5 0 0 32 31 18
2014 Less than 3 years in current department or agency 10 7 24 29 23 3 4 56 19 28
2014 3 to 10 years in current department or agency 6 10 30 24 23 0 7 50 17 88
2014 11 to 20 years in current department or agency 12 20 23 25 21 0 0 46 32 35
2014 More than 20 years in current department or agency 8 11 22 42 14 3 0 58 20 36

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 12 18 14 34 18 1 3 54 32 64
2018 3 to 10 years in current department or agency 24 17 25 20 12 0 2 33 42 51
2018 11 to 20 years in current department or agency 0 43 23 15 19 0 0 35 43 19
2018 More than 20 years in current department or agency 0 42 41 17 0 0 0 17 42 12
2017 Less than 3 years in current department or agency 5 10 23 29 26 2 4 59 17 51
2017 3 to 10 years in current department or agency 12 24 35 18 7 2 2 27 37 53
2017 11 to 20 years in current department or agency 5 41 10 31 13 0 0 44 46 18
2017 More than 20 years in current department or agency 12 14 35 21 5 0 12 30 29 18
2014 Less than 3 years in current department or agency 10 22 34 10 16 3 4 28 35 28
2014 3 to 10 years in current department or agency 14 29 23 20 11 0 3 32 45 88
2014 11 to 20 years in current department or agency 17 22 27 16 12 3 3 30 41 36
2014 More than 20 years in current department or agency 14 25 23 30 8 0 0 39 38 36

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 11 17 18 16 35 3 0 53 29 64
2018 3 to 10 years in current department or agency 25 22 23 19 10 0 0 29 48 51
2018 11 to 20 years in current department or agency 0 41 21 27 11 0 0 38 41 19
2018 More than 20 years in current department or agency 21 17 62 0 0 0 0 0 38 11
2017 Less than 3 years in current department or agency 8 7 24 24 31 4 2 58 16 51
2017 3 to 10 years in current department or agency 16 16 33 16 18 0 1 34 32 53
2017 11 to 20 years in current department or agency 16 22 50 13 0 0 0 13 38 18
2017 More than 20 years in current department or agency 26 18 27 9 11 7 0 22 48 18
2014 Less than 3 years in current department or agency 7 10 42 15 19 3 4 36 19 28
2014 3 to 10 years in current department or agency 4 17 33 27 16 0 2 44 22 88
2014 11 to 20 years in current department or agency 11 23 25 28 12 0 0 41 34 35
2014 More than 20 years in current department or agency 11 27 27 29 6 0 0 34 38 36

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 22 25 22 18 0 5 42 32 64
2018 3 to 10 years in current department or agency 32 27 24 10 7 0 0 17 59 51
2018 11 to 20 years in current department or agency 27 25 23 10 16 0 0 26 51 19
2018 More than 20 years in current department or agency 45 8 32 8 8 0 0 15 52 12
2017 Less than 3 years in current department or agency 10 18 22 24 19 3 3 47 30 51
2017 3 to 10 years in current department or agency 15 46 21 14 2 0 3 16 63 52
2017 11 to 20 years in current department or agency 11 30 33 21 0 0 5 22 43 18
2017 More than 20 years in current department or agency 26 41 27 6 0 0 0 6 67 18
2014 Less than 3 years in current department or agency 24 3 21 18 27 0 8 48 29 28
2014 3 to 10 years in current department or agency 19 30 22 12 12 0 4 26 51 88
2014 11 to 20 years in current department or agency 29 28 17 14 12 0 0 26 57 35
2014 More than 20 years in current department or agency 27 30 17 12 5 6 3 18 63 36

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 19 37 14 14 7 2 31 29 62
2018 3 to 10 years in current department or agency 12 24 35 17 11 0 2 28 36 51
2018 11 to 20 years in current department or agency 5 25 37 17 11 5 0 29 32 19
2018 More than 20 years in current department or agency 33 33 27 7 0 0 0 7 66 12
2017 Less than 3 years in current department or agency 6 18 17 30 23 3 3 56 25 51
2017 3 to 10 years in current department or agency 20 14 31 16 15 2 4 32 35 53
2017 11 to 20 years in current department or agency 12 22 31 25 4 0 5 31 36 18
2017 More than 20 years in current department or agency 15 17 21 38 9 0 0 47 32 18
2014 Less than 3 years in current department or agency 4 11 26 22 24 7 8 53 17 27
2014 3 to 10 years in current department or agency 2 9 28 31 25 1 4 59 12 88
2014 11 to 20 years in current department or agency 9 11 30 24 26 0 0 50 20 36
2014 More than 20 years in current department or agency 5 13 25 37 20 0 0 57 19 36

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 9 19 24 24 20 2 3 45 29 64
2018 3 to 10 years in current department or agency 17 24 26 21 8 2 2 30 43 51
2018 11 to 20 years in current department or agency 0 21 44 10 19 0 5 31 23 19
2018 More than 20 years in current department or agency 27 31 25 17 0 0 0 17 58 12
2017 Less than 3 years in current department or agency 5 12 37 23 21 0 2 44 18 51
2017 3 to 10 years in current department or agency 13 23 30 19 9 7 0 30 38 53
2017 11 to 20 years in current department or agency 6 9 47 27 6 0 5 34 16 18
2017 More than 20 years in current department or agency 16 14 23 25 10 7 5 40 34 18
2014 Less than 3 years in current department or agency 11 20 29 17 15 3 4 35 34 28
2014 3 to 10 years in current department or agency 7 29 26 15 17 2 2 34 38 88
2014 11 to 20 years in current department or agency 14 25 22 23 15 0 0 38 40 35
2014 More than 20 years in current department or agency 8 16 41 23 9 0 3 33 25 36
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 25 11 8 3 8 6 74 13 63
2018 3 to 10 years in current department or agency 28 26 21 9 8 2 6 58 19 51
2018 11 to 20 years in current department or agency 33 31 16 9 5 5 0 68 15 19
2018 More than 20 years in current department or agency 10 15 25 16 35 0 0 24 50 12
2017 Less than 3 years in current department or agency 52 26 5 5 0 5 6 88 6 51
2017 3 to 10 years in current department or agency 30 48 13 4 0 4 1 81 5 54
2017 11 to 20 years in current department or agency 22 24 30 6 0 0 17 56 8 18
2017 More than 20 years in current department or agency 32 50 6 7 0 0 5 87 8 18
2014 Less than 3 years in current department or agency 41 21 18 7 4 7 4 69 11 28
2014 3 to 10 years in current department or agency 38 21 13 9 10 4 5 65 21 88
2014 11 to 20 years in current department or agency 33 28 17 11 5 3 3 65 17 36
2014 More than 20 years in current department or agency 35 32 5 9 11 3 5 73 22 36

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 24 5 9 3 1 0 83 13 64
2018 3 to 10 years in current department or agency 48 23 15 6 6 2 0 72 13 50
2018 11 to 20 years in current department or agency 45 33 5 11 5 0 0 79 16 19
2018 More than 20 years in current department or agency 27 22 16 8 27 0 0 49 35 12
2017 Less than 3 years in current department or agency 72 20 2 5 0 0 0 93 5 51
2017 3 to 10 years in current department or agency 51 24 13 5 7 0 0 75 12 54
2017 11 to 20 years in current department or agency 55 23 5 17 0 0 0 78 17 18
2017 More than 20 years in current department or agency 60 33 0 0 7 0 0 93 7 18
2014 Less than 3 years in current department or agency 63 17 10 10 0 0 0 79 10 28
2014 3 to 10 years in current department or agency 48 28 7 10 7 0 1 76 17 88
2014 11 to 20 years in current department or agency 50 28 3 3 17 0 0 77 20 36
2014 More than 20 years in current department or agency 52 23 8 14 3 0 0 75 16 36

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 19 20 22 16 5 14 4 48 25 64
2018 3 to 10 years in current department or agency 12 14 27 16 16 13 2 31 38 51
2018 11 to 20 years in current department or agency 21 20 11 16 11 16 5 53 34 19
2018 More than 20 years in current department or agency 10 22 8 17 35 0 8 35 57 12
2017 Less than 3 years in current department or agency 18 16 15 13 1 27 10 53 23 51
2017 3 to 10 years in current department or agency 11 28 20 12 6 18 4 51 23 54
2017 11 to 20 years in current department or agency 18 19 21 0 6 17 19 57 10 18
2017 More than 20 years in current department or agency 18 21 26 7 0 23 5 53 10 18
2014 Less than 3 years in current department or agency 23 18 22 3 14 21 0 51 21 28
2014 3 to 10 years in current department or agency 16 25 18 15 8 13 6 50 28 88
2014 11 to 20 years in current department or agency 17 16 17 17 14 11 8 41 38 36
2014 More than 20 years in current department or agency 24 14 22 18 5 11 6 45 28 36

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 28 8 3 1 0 0 88 5 64
2018 3 to 10 years in current department or agency 50 40 2 4 4 0 0 90 8 51
2018 11 to 20 years in current department or agency 56 28 5 0 11 0 0 84 11 19
2018 More than 20 years in current department or agency 40 27 16 8 10 0 0 67 17 12
2017 Less than 3 years in current department or agency 75 21 0 2 2 0 0 96 4 51
2017 3 to 10 years in current department or agency 58 35 5 2 0 0 0 92 2 54
2017 11 to 20 years in current department or agency 62 21 12 5 0 0 0 83 5 18
2017 More than 20 years in current department or agency 68 21 6 5 0 0 0 89 5 17
2014 Less than 3 years in current department or agency 51 32 10 7 0 0 0 83 7 28
2014 3 to 10 years in current department or agency 56 30 7 3 3 0 1 87 7 88
2014 11 to 20 years in current department or agency 47 39 6 3 5 0 0 87 8 36
2014 More than 20 years in current department or agency 52 34 6 5 3 0 0 86 8 36

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 37 5 4 3 2 0 87 8 64
2018 3 to 10 years in current department or agency 29 52 12 2 2 2 1 83 5 51
2018 11 to 20 years in current department or agency 47 31 11 0 11 0 0 79 11 19
2018 More than 20 years in current department or agency 45 17 17 0 21 0 0 62 21 11
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 28 11 5 5 2 2 78 11 63
2018 3 to 10 years in current department or agency 39 23 21 10 4 0 2 63 15 51
2018 11 to 20 years in current department or agency 42 42 5 5 5 0 0 84 11 19
2018 More than 20 years in current department or agency 27 22 41 0 10 0 0 49 10 12
2017 Less than 3 years in current department or agency 50 36 6 8 0 0 0 86 8 50
2017 3 to 10 years in current department or agency 47 29 7 11 4 0 2 78 16 54
2017 11 to 20 years in current department or agency 48 40 6 0 6 0 0 88 6 18
2017 More than 20 years in current department or agency 58 30 5 7 0 0 0 88 7 18
2014 Less than 3 years in current department or agency 54 21 15 3 4 0 3 78 7 28
2014 3 to 10 years in current department or agency 43 35 13 6 1 1 1 80 7 88
2014 11 to 20 years in current department or agency 39 25 11 9 13 3 0 66 23 36
2014 More than 20 years in current department or agency 47 36 6 6 5 0 0 83 11 36

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 32 5 3 3 3 2 88 6 63
2018 3 to 10 years in current department or agency 42 30 5 16 4 0 2 74 21 51
2018 11 to 20 years in current department or agency 55 22 6 6 6 6 0 82 12 18
2018 More than 20 years in current department or agency 34 15 23 17 10 0 0 49 27 12
2017 Less than 3 years in current department or agency 73 17 6 3 0 0 0 91 3 51
2017 3 to 10 years in current department or agency 56 29 11 0 4 0 0 85 4 54
2017 11 to 20 years in current department or agency 60 17 6 6 12 0 0 77 17 18
2017 More than 20 years in current department or agency 63 20 12 0 0 0 5 87 0 18
2014 Less than 3 years in current department or agency 55 25 7 0 7 7 0 85 7 28
2014 3 to 10 years in current department or agency 53 28 12 5 1 0 1 82 6 88
2014 11 to 20 years in current department or agency 33 22 11 8 16 9 0 61 27 36
2014 More than 20 years in current department or agency 58 36 0 3 3 0 0 95 5 36

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 35 3 3 4 2 2 89 8 63
2018 3 to 10 years in current department or agency 31 37 6 14 10 0 2 70 25 51
2018 11 to 20 years in current department or agency 52 27 0 11 5 0 5 83 17 19
2018 More than 20 years in current department or agency 34 15 16 25 10 0 0 49 35 12
2017 Less than 3 years in current department or agency 64 17 9 6 0 4 0 84 6 51
2017 3 to 10 years in current department or agency 52 27 14 1 5 0 0 80 7 54
2017 11 to 20 years in current department or agency 56 13 4 16 12 0 0 68 27 18
2017 More than 20 years in current department or agency 63 23 15 0 0 0 0 85 0 18
2014 Less than 3 years in current department or agency 43 39 11 3 4 0 0 83 7 28
2014 3 to 10 years in current department or agency 45 30 8 14 2 0 1 76 16 88
2014 11 to 20 years in current department or agency 39 22 11 14 8 6 0 65 24 36
2014 More than 20 years in current department or agency 50 28 14 3 5 0 0 78 8 36

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 64 21 8 0 3 4 0 89 3 63
2018 3 to 10 years in current department or agency 49 22 8 10 8 0 2 73 19 51
2018 11 to 20 years in current department or agency 63 21 0 11 5 0 0 84 16 19
2018 More than 20 years in current department or agency 42 23 16 10 10 0 0 65 20 12
2017 Less than 3 years in current department or agency 78 16 4 2 0 0 0 94 2 51
2017 3 to 10 years in current department or agency 66 18 9 2 3 2 0 85 5 54
2017 11 to 20 years in current department or agency 52 17 25 0 5 0 0 70 5 18
2017 More than 20 years in current department or agency 68 22 4 5 0 0 0 91 5 18

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 24 13 5 3 2 0 79 8 63
2018 3 to 10 years in current department or agency 47 19 15 8 8 0 4 68 17 50
2018 11 to 20 years in current department or agency 57 27 5 5 5 0 0 84 11 19
2018 More than 20 years in current department or agency 42 15 23 10 10 0 0 57 20 12
2017 Less than 3 years in current department or agency 75 8 14 3 0 0 0 82 3 51
2017 3 to 10 years in current department or agency 58 30 5 1 4 1 0 90 6 54
2017 11 to 20 years in current department or agency 64 9 10 6 12 0 0 73 17 18
2017 More than 20 years in current department or agency 78 7 10 5 0 0 0 85 5 18
2014 Less than 3 years in current department or agency 55 27 7 7 4 0 0 82 11 28
2014 3 to 10 years in current department or agency 51 27 13 4 3 0 1 79 8 88
2014 11 to 20 years in current department or agency 44 22 11 11 11 0 0 66 23 36
2014 More than 20 years in current department or agency 67 28 0 0 5 0 0 95 5 36
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 20 47 10 10 0 13 0 77 11 10
2018 3 to 10 years in current department or agency 19 36 24 8 0 6 8 63 9 16
2017 Less than 3 years in current department or agency 34 27 8 11 0 0 20 76 14 11
2014 3 to 10 years in current department or agency 34 24 16 0 0 10 17 79 0 20
2014 11 to 20 years in current department or agency 21 40 10 0 9 10 10 76 12 10
2014 More than 20 years in current department or agency 36 21 7 7 7 0 22 73 19 14

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 40 8 2 3 3 0 87 5 63
2018 3 to 10 years in current department or agency 14 29 21 21 15 0 0 43 36 51
2018 11 to 20 years in current department or agency 29 16 28 11 16 0 0 45 27 19
2018 More than 20 years in current department or agency 0 33 32 8 27 0 0 33 35 12
2017 Less than 3 years in current department or agency 41 34 18 0 2 5 0 79 2 50
2017 3 to 10 years in current department or agency 24 39 19 7 10 2 0 64 17 54
2017 11 to 20 years in current department or agency 20 29 19 6 26 0 0 50 32 18
2017 More than 20 years in current department or agency 10 41 36 9 4 0 0 51 13 18
2014 Less than 3 years in current department or agency 30 32 17 4 4 14 0 72 8 28
2014 3 to 10 years in current department or agency 30 26 19 14 7 5 0 58 21 86
2014 11 to 20 years in current department or agency 17 33 22 12 17 0 0 49 29 36
2014 More than 20 years in current department or agency 19 37 14 16 8 6 0 59 26 36

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 63
2018 3 to 10 years in current department or agency 12 23 24 24 17 0 0 35 41 51
2018 11 to 20 years in current department or agency 29 17 11 27 11 5 0 49 39 19
2018 More than 20 years in current department or agency 17 7 41 0 35 0 0 24 35 12
2017 Less than 3 years in current department or agency 44 31 17 9 0 0 0 75 9 51
2017 3 to 10 years in current department or agency 22 34 20 13 11 0 0 56 25 54
2017 11 to 20 years in current department or agency 20 43 15 6 16 0 0 63 22 18
2017 More than 20 years in current department or agency 8 33 31 23 4 0 0 41 27 18
2014 Less than 3 years in current department or agency 45 14 28 10 0 3 0 60 10 28
2014 3 to 10 years in current department or agency 28 33 18 10 10 1 0 62 20 88
2014 11 to 20 years in current department or agency 17 27 23 14 20 0 0 44 33 36
2014 More than 20 years in current department or agency 16 38 21 16 8 0 0 54 25 36

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 47 8 9 4 2 0 77 14 63
2018 3 to 10 years in current department or agency 6 29 30 20 15 0 0 35 35 50
2018 11 to 20 years in current department or agency 24 22 5 32 11 5 0 49 45 19
2018 More than 20 years in current department or agency 17 0 48 8 27 0 0 17 35 12
2017 Less than 3 years in current department or agency 43 26 18 11 0 2 0 71 11 51
2017 3 to 10 years in current department or agency 15 32 20 20 11 2 0 48 32 54
2017 11 to 20 years in current department or agency 16 39 11 17 16 0 0 55 34 18
2017 More than 20 years in current department or agency 15 22 37 13 13 0 0 37 25 18
2014 Less than 3 years in current department or agency 22 32 21 10 0 15 0 64 12 28
2014 3 to 10 years in current department or agency 28 29 19 12 8 5 0 60 20 88
2014 11 to 20 years in current department or agency 14 41 14 11 17 3 0 57 29 36
2014 More than 20 years in current department or agency 16 41 18 14 11 0 0 57 25 36

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 24 48 13 11 3 2 0 73 14 63
2018 3 to 10 years in current department or agency 8 25 23 21 22 0 0 33 43 51
2018 11 to 20 years in current department or agency 19 21 23 16 21 0 0 40 37 19
2018 More than 20 years in current department or agency 8 25 8 33 27 0 0 32 60 12
2017 Less than 3 years in current department or agency 44 37 9 8 2 0 0 81 10 51
2017 3 to 10 years in current department or agency 24 37 13 11 14 0 0 61 26 54
2017 11 to 20 years in current department or agency 11 40 5 22 23 0 0 50 44 18
2017 More than 20 years in current department or agency 0 53 34 9 4 0 0 53 13 18
2014 Less than 3 years in current department or agency 16 41 28 3 4 7 0 61 8 28
2014 3 to 10 years in current department or agency 25 28 20 15 11 1 0 54 26 88
2014 11 to 20 years in current department or agency 14 20 21 22 19 3 0 35 43 36
2014 More than 20 years in current department or agency 11 42 17 14 16 0 0 52 30 36
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 44 3 3 1 0 0 92 4 64
2018 3 to 10 years in current department or agency 22 54 12 7 6 0 0 75 13 51
2018 11 to 20 years in current department or agency 35 49 0 11 0 5 0 89 11 19
2018 More than 20 years in current department or agency 17 50 8 15 10 0 0 67 25 12
2017 Less than 3 years in current department or agency 59 32 6 2 0 0 0 92 2 51
2017 3 to 10 years in current department or agency 46 40 5 1 7 0 0 86 9 54
2017 11 to 20 years in current department or agency 29 32 20 13 6 0 0 61 19 18
2017 More than 20 years in current department or agency 34 49 17 0 0 0 0 83 0 18
2014 Less than 3 years in current department or agency 44 52 4 0 0 0 0 96 0 28
2014 3 to 10 years in current department or agency 49 36 9 3 2 0 0 86 5 88
2014 11 to 20 years in current department or agency 47 38 14 0 0 0 0 86 0 36
2014 More than 20 years in current department or agency 41 37 22 0 0 0 0 78 0 36

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 28 13 8 2 2 2 76 10 63
2018 3 to 10 years in current department or agency 28 36 12 10 10 2 2 66 21 51
2018 11 to 20 years in current department or agency 31 11 27 21 5 5 0 44 28 19
2018 More than 20 years in current department or agency 34 39 10 8 10 0 0 73 17 12
2017 Less than 3 years in current department or agency 60 21 4 6 4 6 0 87 10 51
2017 3 to 10 years in current department or agency 53 28 8 7 5 0 0 80 12 54
2017 11 to 20 years in current department or agency 50 13 11 11 6 8 0 69 19 18
2017 More than 20 years in current department or agency 52 29 10 4 5 0 0 80 9 18
2014 Less than 3 years in current department or agency 38 34 4 7 4 15 0 84 12 28
2014 3 to 10 years in current department or agency 47 30 11 4 4 3 1 80 9 88
2014 11 to 20 years in current department or agency 34 25 17 14 11 0 0 58 25 36
2014 More than 20 years in current department or agency 40 23 20 5 11 0 0 64 16 36

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 29 16 2 3 4 0 78 5 62
2018 3 to 10 years in current department or agency 19 43 13 9 17 0 0 61 25 51
2018 11 to 20 years in current department or agency 36 27 21 11 0 5 0 66 11 19
2018 More than 20 years in current department or agency 17 46 18 8 11 0 0 63 19 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 22 18 9 3 14 7 62 16 63
2018 3 to 10 years in current department or agency 17 16 10 16 38 2 2 34 55 50
2018 11 to 20 years in current department or agency 16 10 11 15 37 11 0 29 59 19
2018 More than 20 years in current department or agency 0 17 25 0 43 8 7 20 50 12
2017 Less than 3 years in current department or agency 27 18 10 11 2 26 6 66 19 51
2017 3 to 10 years in current department or agency 17 22 17 21 13 8 1 43 38 54
2017 11 to 20 years in current department or agency 24 4 17 31 12 13 0 33 48 18
2017 More than 20 years in current department or agency 0 21 40 0 16 17 6 28 21 18
2014 Less than 3 years in current department or agency 12 8 33 7 15 19 7 27 29 28
2014 3 to 10 years in current department or agency 18 17 19 10 21 8 6 41 36 88
2014 11 to 20 years in current department or agency 14 5 25 19 36 0 0 20 56 36
2014 More than 20 years in current department or agency 19 11 14 19 22 11 3 35 48 36

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 39 36 10 8 3 3 0 78 12 63
2018 3 to 10 years in current department or agency 18 27 16 19 18 2 0 46 38 51
2018 11 to 20 years in current department or agency 19 26 21 23 11 0 0 45 33 19
2018 More than 20 years in current department or agency 10 48 8 15 20 0 0 57 35 12
2017 Less than 3 years in current department or agency 43 39 7 6 0 5 0 86 6 51
2017 3 to 10 years in current department or agency 33 43 10 7 6 0 0 76 14 54
2017 11 to 20 years in current department or agency 20 43 4 26 5 0 0 64 32 18
2017 More than 20 years in current department or agency 24 40 15 14 7 0 0 64 21 18
2014 Less than 3 years in current department or agency 38 37 7 7 4 3 4 81 11 28
2014 3 to 10 years in current department or agency 36 33 14 6 9 1 0 71 15 88
2014 11 to 20 years in current department or agency 22 33 20 8 17 0 0 55 25 36
2014 More than 20 years in current department or agency 38 40 9 5 5 3 0 80 11 36

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 32 13 9 8 5 0 69 18 63
2018 3 to 10 years in current department or agency 8 17 29 13 33 0 0 25 46 51
2018 11 to 20 years in current department or agency 14 10 10 28 27 5 5 27 61 19
2018 More than 20 years in current department or agency 10 8 16 17 35 0 15 20 61 12
2017 Less than 3 years in current department or agency 32 23 14 13 8 7 2 61 24 51
2017 3 to 10 years in current department or agency 17 33 15 15 21 0 0 50 35 54
2017 11 to 20 years in current department or agency 18 37 9 14 22 0 0 56 36 18
2017 More than 20 years in current department or agency 5 11 38 18 24 0 4 17 43 18
2014 Less than 3 years in current department or agency 18 25 11 10 17 7 12 53 34 28
2014 3 to 10 years in current department or agency 20 15 18 19 20 3 5 38 43 88
2014 11 to 20 years in current department or agency 14 16 11 25 33 0 0 31 58 36
2014 More than 20 years in current department or agency 14 14 12 45 5 3 8 31 56 36

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 33 19 7 0 0 0 74 7 63
2018 3 to 10 years in current department or agency 11 36 27 14 13 0 0 46 27 51
2018 11 to 20 years in current department or agency 20 30 17 23 11 0 0 49 34 18
2018 More than 20 years in current department or agency 10 22 33 8 27 0 0 32 35 12
2017 Less than 3 years in current department or agency 43 38 12 5 2 0 0 81 7 51
2017 3 to 10 years in current department or agency 25 45 16 8 3 3 0 73 11 54
2017 11 to 20 years in current department or agency 23 40 15 11 11 0 0 63 22 18
2017 More than 20 years in current department or agency 13 54 25 0 7 0 0 67 7 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 23 18 3 0 4 0 78 4 63
2018 3 to 10 years in current department or agency 31 39 19 6 2 3 0 72 9 51
2018 11 to 20 years in current department or agency 51 28 11 5 0 5 0 83 6 19
2018 More than 20 years in current department or agency 15 50 18 0 17 0 0 65 17 12
2017 Less than 3 years in current department or agency 56 26 6 5 0 7 0 89 5 51
2017 3 to 10 years in current department or agency 39 36 18 0 1 5 0 79 1 54
2017 11 to 20 years in current department or agency 46 29 18 0 6 0 0 75 6 18
2017 More than 20 years in current department or agency 36 40 24 0 0 0 0 76 0 18
2014 Less than 3 years in current department or agency 42 44 10 0 0 3 0 89 0 28
2014 3 to 10 years in current department or agency 54 29 12 2 0 2 0 85 2 88
2014 11 to 20 years in current department or agency 39 33 20 0 3 5 0 77 3 36
2014 More than 20 years in current department or agency 38 56 3 3 0 0 0 94 3 36

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 34 9 2 0 2 0 89 2 63
2018 3 to 10 years in current department or agency 29 37 16 9 7 2 0 67 17 51
2018 11 to 20 years in current department or agency 40 28 16 5 5 5 0 72 11 19
2018 More than 20 years in current department or agency 15 42 16 17 10 0 0 57 27 12
2017 Less than 3 years in current department or agency 57 30 8 4 0 1 0 89 4 51
2017 3 to 10 years in current department or agency 44 37 13 1 1 2 0 83 3 53
2017 11 to 20 years in current department or agency 43 36 10 4 6 0 0 79 11 18
2017 More than 20 years in current department or agency 33 52 14 0 0 0 0 86 0 18
2014 Less than 3 years in current department or agency 49 38 14 0 0 0 0 86 0 28
2014 3 to 10 years in current department or agency 53 30 8 3 3 2 0 85 7 88
2014 11 to 20 years in current department or agency 36 37 14 3 8 3 0 75 11 36
2014 More than 20 years in current department or agency 33 42 17 3 3 3 0 77 6 36

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 65 28 3 3 0 0 0 94 3 63
2018 3 to 10 years in current department or agency 25 44 9 14 8 0 0 69 22 51
2018 11 to 20 years in current department or agency 35 28 11 16 11 0 0 63 27 19
2018 More than 20 years in current department or agency 24 41 16 0 20 0 0 65 20 12
2017 Less than 3 years in current department or agency 71 29 0 0 0 0 0 100 0 51
2017 3 to 10 years in current department or agency 42 41 5 6 5 0 0 84 11 53
2017 11 to 20 years in current department or agency 40 39 4 10 6 0 0 79 16 18
2017 More than 20 years in current department or agency 44 34 15 7 0 0 0 78 7 18
2014 Less than 3 years in current department or agency 52 27 10 10 0 0 0 80 10 28
2014 3 to 10 years in current department or agency 55 34 6 2 3 0 0 89 6 88
2014 11 to 20 years in current department or agency 36 33 15 8 8 0 0 69 17 36
2014 More than 20 years in current department or agency 41 37 11 8 3 0 0 78 11 36

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 32 13 2 2 0 0 84 3 63
2018 3 to 10 years in current department or agency 21 33 15 12 18 0 0 54 30 51
2018 11 to 20 years in current department or agency 25 30 22 11 11 0 0 55 23 18
2018 More than 20 years in current department or agency 17 15 25 8 35 0 0 32 42 12
2017 Less than 3 years in current department or agency 54 31 7 6 2 0 0 85 8 51
2017 3 to 10 years in current department or agency 28 34 15 11 12 0 0 62 23 54
2017 11 to 20 years in current department or agency 30 19 31 14 6 0 0 48 20 18
2017 More than 20 years in current department or agency 28 37 17 0 12 7 0 70 12 18
2014 Less than 3 years in current department or agency 49 24 10 17 0 0 0 73 17 28
2014 3 to 10 years in current department or agency 36 33 18 3 9 1 0 70 12 88
2014 11 to 20 years in current department or agency 33 36 8 3 14 6 0 74 18 36
2014 More than 20 years in current department or agency 36 33 12 11 8 0 0 69 19 36

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 30 15 3 3 0 0 79 6 62
2018 3 to 10 years in current department or agency 21 30 23 6 20 0 0 51 26 51
2018 11 to 20 years in current department or agency 29 21 16 28 5 0 0 51 33 19
2018 More than 20 years in current department or agency 17 23 17 8 35 0 0 40 42 12
2017 Less than 3 years in current department or agency 55 26 13 6 0 0 0 81 6 51
2017 3 to 10 years in current department or agency 32 30 11 12 14 0 0 62 27 54
2017 11 to 20 years in current department or agency 28 28 10 23 11 0 0 56 34 18
2017 More than 20 years in current department or agency 23 36 29 0 12 0 0 59 12 18
2014 Less than 3 years in current department or agency 52 23 10 14 0 0 0 76 14 28
2014 3 to 10 years in current department or agency 35 41 9 8 7 0 0 77 14 87
2014 11 to 20 years in current department or agency 33 35 8 9 14 0 0 69 23 36
2014 More than 20 years in current department or agency 35 37 9 16 3 0 0 72 19 36

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 27 11 11 7 2 0 69 19 63
2018 3 to 10 years in current department or agency 21 18 20 20 21 0 0 39 41 51
2018 11 to 20 years in current department or agency 31 16 27 0 21 5 0 49 23 19
2018 More than 20 years in current department or agency 34 16 15 15 20 0 0 50 35 12
2017 Less than 3 years in current department or agency 36 20 22 6 10 4 4 60 17 51
2017 3 to 10 years in current department or agency 28 27 13 15 16 1 0 56 31 54
2017 11 to 20 years in current department or agency 37 27 10 6 20 0 0 64 26 18
2017 More than 20 years in current department or agency 39 13 18 6 7 7 10 63 15 18
2014 Less than 3 years in current department or agency 36 20 4 24 4 4 8 64 31 28
2014 3 to 10 years in current department or agency 24 32 11 16 13 2 1 58 30 88
2014 11 to 20 years in current department or agency 31 30 14 5 20 0 0 61 25 36
2014 More than 20 years in current department or agency 50 28 5 3 5 3 6 85 9 36
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 27 24 50 64
2018 3 to 10 years in current department or agency 40 23 37 51
2018 11 to 20 years in current department or agency 44 30 26 19
2018 More than 20 years in current department or agency 58 34 8 12
2017 Less than 3 years in current department or agency 38 27 34 51
2017 3 to 10 years in current department or agency 39 31 29 54
2017 11 to 20 years in current department or agency 32 22 46 18
2017 More than 20 years in current department or agency 33 41 26 18
2014 Less than 3 years in current department or agency 39 38 23 28
2014 3 to 10 years in current department or agency 25 36 39 88
2014 11 to 20 years in current department or agency 31 38 31 36
2014 More than 20 years in current department or agency 32 54 14 36

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 0 32 56 6 0 6 18
2018 3 to 10 years in current department or agency 6 13 76 0 5 0 20
2017 Less than 3 years in current department or agency 0 19 61 5 15 0 20
2017 3 to 10 years in current department or agency 0 4 85 11 0 0 20
2014 Less than 3 years in current department or agency 0 10 69 0 9999 22 10
2014 3 to 10 years in current department or agency 10 10 75 0 9999 4 22
2014 11 to 20 years in current department or agency 29 45 26 0 9999 0 11
2014 More than 20 years in current department or agency 75 8 17 0 9999 0 12
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 19 81 63
2018 3 to 10 years in current department or agency 12 88 51

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 49 12

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 51 12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 40 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 12

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 12

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 42 12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 43 12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 12

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 41 12

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 42 12

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 12

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 12

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 56 12

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 0 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 24 15 17 3 2 39 0 64 8 63
2018 3 to 10 years in current department or agency 18 22 12 8 5 24 10 62 20 51
2018 11 to 20 years in current department or agency 14 12 21 5 11 32 5 41 25 19
2018 More than 20 years in current department or agency 10 15 31 0 20 25 0 33 26 12
2017 Less than 3 years in current department or agency 7 15 15 2 0 46 15 57 4 51
2017 3 to 10 years in current department or agency 17 20 18 8 4 24 9 55 18 54
2017 11 to 20 years in current department or agency 16 8 31 0 12 26 8 36 18 18
2017 More than 20 years in current department or agency 12 22 29 4 5 27 0 47 13 18
2014 Less than 3 years in current department or agency 14 4 28 0 4 44 8 36 7 27
2014 3 to 10 years in current department or agency 15 11 15 11 11 28 8 41 35 88
2014 11 to 20 years in current department or agency 9 14 17 8 25 25 3 31 46 36
2014 More than 20 years in current department or agency 14 26 14 16 14 17 0 48 36 36

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 21 14 7 2 15 0 74 9 63
2018 3 to 10 years in current department or agency 24 34 11 7 5 13 7 72 14 51
2018 11 to 20 years in current department or agency 35 7 21 16 5 16 0 49 25 19
2018 More than 20 years in current department or agency 10 45 8 10 10 17 0 67 24 12
2017 Less than 3 years in current department or agency 44 19 11 2 0 22 2 83 2 51
2017 3 to 10 years in current department or agency 37 33 20 3 5 2 0 71 8 54
2017 11 to 20 years in current department or agency 44 10 17 6 13 0 9 60 22 16
2017 More than 20 years in current department or agency 18 32 45 5 0 0 0 50 5 17
2014 Less than 3 years in current department or agency 31 20 14 16 7 11 0 58 26 28
2014 3 to 10 years in current department or agency 30 24 15 9 11 10 0 61 22 88
2014 11 to 20 years in current department or agency 17 27 26 0 19 11 0 49 22 36
2014 More than 20 years in current department or agency 20 29 26 9 11 6 0 52 21 35
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 15 85 51

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 20 14 0 2 31 7 75 2 63
2018 3 to 10 years in current department or agency 18 22 16 2 5 28 10 64 11 50
2018 11 to 20 years in current department or agency 19 7 16 0 11 48 0 49 20 19
2018 More than 20 years in current department or agency 10 22 23 0 20 25 0 43 26 12
2017 Less than 3 years in current department or agency 11 11 11 0 0 52 14 67 0 50
2017 3 to 10 years in current department or agency 15 21 23 0 2 30 9 59 4 54
2017 11 to 20 years in current department or agency 12 11 23 0 6 35 13 43 12 18
2017 More than 20 years in current department or agency 6 11 52 0 0 32 0 24 0 18
2014 Less than 3 years in current department or agency 23 10 14 0 0 38 14 70 0 28
2014 3 to 10 years in current department or agency 22 18 9 0 3 37 12 76 6 88
2014 11 to 20 years in current department or agency 15 16 23 5 8 30 3 46 20 36
2014 More than 20 years in current department or agency 8 26 14 11 3 35 3 55 23 36

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 23 11 0 2 16 3 84 2 63
2018 3 to 10 years in current department or agency 35 27 12 2 7 15 2 75 10 51
2018 11 to 20 years in current department or agency 35 7 21 5 5 27 0 57 14 19
2018 More than 20 years in current department or agency 10 38 16 10 10 17 0 57 24 12
2017 Less than 3 years in current department or agency 32 41 7 0 0 18 2 91 0 51
2017 3 to 10 years in current department or agency 31 40 18 1 4 6 0 75 6 54
2017 11 to 20 years in current department or agency 32 32 16 0 6 6 8 74 7 18
2017 More than 20 years in current department or agency 15 29 31 4 0 21 0 55 5 18
2014 Less than 3 years in current department or agency 34 28 10 0 0 25 4 86 0 28
2014 3 to 10 years in current department or agency 39 25 11 1 4 17 2 79 7 88
2014 11 to 20 years in current department or agency 22 28 23 5 5 16 0 60 13 36
2014 More than 20 years in current department or agency 22 28 25 8 3 14 0 58 13 36
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 35 16 6 5 0 3 72 11 64
2018 3 to 10 years in current department or agency 42 29 11 8 7 0 2 73 16 51
2018 11 to 20 years in current department or agency 47 20 17 11 0 0 6 71 11 18
2018 More than 20 years in current department or agency 57 25 8 10 0 0 0 82 10 12
2017 Less than 3 years in current department or agency 29 28 21 12 6 0 4 59 19 51
2017 3 to 10 years in current department or agency 45 22 19 1 10 0 2 69 12 53
2017 11 to 20 years in current department or agency 41 30 12 5 12 0 0 71 17 18
2017 More than 20 years in current department or agency 51 38 5 0 0 0 6 95 0 18

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 19 30 30 13 9 0 0 49 22 64
2018 3 to 10 years in current department or agency 14 16 29 16 25 0 0 30 41 51
2018 11 to 20 years in current department or agency 5 28 21 21 25 0 0 33 45 19
2018 More than 20 years in current department or agency 8 23 25 7 37 0 0 31 44 12
2017 Less than 3 years in current department or agency 31 22 21 15 10 0 2 53 25 51
2017 3 to 10 years in current department or agency 18 24 20 24 14 0 0 41 38 54
2017 11 to 20 years in current department or agency 5 27 33 30 4 0 0 33 34 18
2017 More than 20 years in current department or agency 4 7 31 18 29 5 6 13 52 18

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 22 23 13 7 2 0 56 20 64
2018 3 to 10 years in current department or agency 24 10 20 24 21 0 2 34 45 51
2018 11 to 20 years in current department or agency 19 27 23 6 26 0 0 46 32 18
2018 More than 20 years in current department or agency 8 10 38 17 27 0 0 18 45 12
2017 Less than 3 years in current department or agency 38 35 9 5 10 0 2 75 16 51
2017 3 to 10 years in current department or agency 18 29 17 19 16 0 0 48 35 53
2017 11 to 20 years in current department or agency 13 23 42 17 5 0 0 36 22 18
2017 More than 20 years in current department or agency 4 7 41 15 22 0 11 13 41 18

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 24 19 31 12 12 0 2 43 25 62
2018 3 to 10 years in current department or agency 18 9 25 17 30 0 0 27 47 51
2018 11 to 20 years in current department or agency 11 12 23 28 26 0 0 24 54 18
2018 More than 20 years in current department or agency 0 25 8 15 45 0 8 27 65 12
2017 Less than 3 years in current department or agency 26 25 17 19 11 0 2 52 30 51
2017 3 to 10 years in current department or agency 22 13 20 24 21 0 0 35 45 54
2017 11 to 20 years in current department or agency 12 24 29 25 10 0 0 36 35 18
2017 More than 20 years in current department or agency 16 20 17 14 26 0 6 39 43 18

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 16 17 3 3 0 3 76 6 61
2018 3 to 10 years in current department or agency 40 25 10 8 12 0 6 69 20 50
2018 11 to 20 years in current department or agency 28 29 22 6 15 0 0 58 20 18
2018 More than 20 years in current department or agency 8 15 27 15 20 0 16 27 40 12
2017 Less than 3 years in current department or agency 65 19 6 4 5 0 2 86 9 51
2017 3 to 10 years in current department or agency 38 26 25 4 1 0 6 68 5 54
2017 11 to 20 years in current department or agency 42 41 0 12 6 0 0 82 18 17
2017 More than 20 years in current department or agency 17 14 24 9 15 0 21 39 31 18

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 28 17 9 4 0 0 69 14 64
2018 3 to 10 years in current department or agency 36 25 14 11 14 0 0 61 25 51
2018 11 to 20 years in current department or agency 24 30 12 12 22 0 0 55 34 17
2018 More than 20 years in current department or agency 23 17 8 24 20 0 8 44 48 12
2017 Less than 3 years in current department or agency 41 43 4 4 8 0 0 84 13 50
2017 3 to 10 years in current department or agency 41 32 21 0 4 0 2 74 4 54
2017 11 to 20 years in current department or agency 35 27 16 12 10 0 0 62 22 18
2017 More than 20 years in current department or agency 15 32 21 21 5 0 6 50 28 18

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 30 24 2 1 0 0 73 3 61
2018 3 to 10 years in current department or agency 24 33 21 11 11 0 0 57 22 51
2018 11 to 20 years in current department or agency 26 29 22 11 11 0 0 55 22 18
2018 More than 20 years in current department or agency 25 17 33 8 10 0 8 46 19 12
2017 Less than 3 years in current department or agency 54 32 6 8 0 0 0 86 8 50
2017 3 to 10 years in current department or agency 28 30 21 15 5 0 2 59 20 54
2017 11 to 20 years in current department or agency 37 18 17 12 16 0 0 55 28 18
2017 More than 20 years in current department or agency 30 36 28 0 0 0 6 71 0 18

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 32 31 21 10 6 0 0 63 16 62
2018 3 to 10 years in current department or agency 21 12 24 14 27 0 2 34 42 51
2018 11 to 20 years in current department or agency 16 22 30 27 5 0 0 38 32 19
2018 More than 20 years in current department or agency 10 18 38 8 27 0 0 27 35 12
2017 Less than 3 years in current department or agency 27 38 15 14 4 0 1 66 18 50
2017 3 to 10 years in current department or agency 16 33 26 12 11 0 2 50 23 54
2017 11 to 20 years in current department or agency 12 39 4 24 21 0 0 50 45 18
2017 More than 20 years in current department or agency 10 33 23 10 12 0 11 48 26 18

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 27 12 15 5 0 0 68 20 62
2018 3 to 10 years in current department or agency 21 26 24 13 15 2 0 47 28 51
2018 11 to 20 years in current department or agency 30 27 11 16 11 0 5 61 28 19
2018 More than 20 years in current department or agency 17 25 23 16 20 0 0 42 35 12
2017 Less than 3 years in current department or agency 29 39 13 10 7 0 1 70 18 50
2017 3 to 10 years in current department or agency 30 22 26 12 7 0 4 53 20 54
2017 11 to 20 years in current department or agency 37 27 13 0 23 0 0 64 23 18
2017 More than 20 years in current department or agency 44 10 18 0 17 0 11 61 19 18

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 37 16 8 3 0 0 73 11 62
2018 3 to 10 years in current department or agency 41 26 20 8 6 0 0 67 13 51
2018 11 to 20 years in current department or agency 58 11 16 5 11 0 0 68 16 19
2018 More than 20 years in current department or agency 17 8 50 15 10 0 0 25 25 12
2017 Less than 3 years in current department or agency 54 22 7 15 2 0 0 76 17 50
2017 3 to 10 years in current department or agency 39 35 14 5 5 0 2 76 10 54
2017 11 to 20 years in current department or agency 42 20 27 11 0 0 0 62 11 18
2017 More than 20 years in current department or agency 10 15 27 17 12 7 11 30 36 18

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 22 10 3 4 0 0 84 7 62
2018 3 to 10 years in current department or agency 72 18 2 0 7 0 2 91 7 51
2018 11 to 20 years in current department or agency 73 5 11 0 5 0 5 83 6 19
2018 More than 20 years in current department or agency 65 8 18 10 0 0 0 73 10 12
2017 Less than 3 years in current department or agency 80 16 2 2 0 0 0 96 2 51
2017 3 to 10 years in current department or agency 75 14 7 2 0 0 3 91 2 54
2017 11 to 20 years in current department or agency 89 5 0 6 0 0 0 94 6 18
2017 More than 20 years in current department or agency 43 31 0 0 7 0 18 91 9 18

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 80 10 5 2 0 0 3 93 2 61
2018 3 to 10 years in current department or agency 87 8 0 0 0 0 6 100 0 50
2018 11 to 20 years in current department or agency 79 0 5 5 5 0 5 83 11 19
2018 More than 20 years in current department or agency 57 17 0 8 0 10 8 90 10 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 71 19 2 1 5 0 3 92 6 62
2018 3 to 10 years in current department or agency 74 9 8 0 7 0 2 85 7 51
2018 11 to 20 years in current department or agency 79 0 5 0 11 0 5 83 11 19
2018 More than 20 years in current department or agency 49 0 16 10 10 0 16 59 23 12
2017 Less than 3 years in current department or agency 90 7 0 0 3 0 0 97 3 51
2017 3 to 10 years in current department or agency 72 13 5 2 0 1 6 92 3 53
2017 11 to 20 years in current department or agency 73 4 5 6 12 0 0 77 17 18
2017 More than 20 years in current department or agency 73 17 4 0 0 0 6 95 0 18

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 25 8 5 3 0 1 84 8 64
2018 3 to 10 years in current department or agency 67 21 6 2 0 2 2 92 2 51
2018 11 to 20 years in current department or agency 32 54 5 0 3 0 5 91 4 19
2018 More than 20 years in current department or agency 34 18 33 8 0 0 8 56 9 12
2017 Less than 3 years in current department or agency 78 12 5 5 0 0 0 90 5 51
2017 3 to 10 years in current department or agency 55 29 8 0 2 0 6 90 2 54
2017 11 to 20 years in current department or agency 60 23 12 0 5 0 0 83 5 18
2017 More than 20 years in current department or agency 62 21 0 6 5 0 6 89 11 18

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 67 16 5 4 6 0 3 85 11 64
2018 3 to 10 years in current department or agency 43 21 18 10 6 0 2 66 16 51
2018 11 to 20 years in current department or agency 42 31 16 0 11 0 0 73 11 19
2018 More than 20 years in current department or agency 45 17 8 0 21 0 8 68 23 11
2017 Less than 3 years in current department or agency 85 5 2 6 1 0 0 91 7 51
2017 3 to 10 years in current department or agency 58 24 10 3 0 0 4 86 3 54
2017 11 to 20 years in current department or agency 74 6 6 9 6 0 0 79 15 18
2017 More than 20 years in current department or agency 58 17 19 0 0 0 6 80 0 18

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 77 7 2 0 2 0 13 96 2 63
2018 3 to 10 years in current department or agency 47 19 4 0 0 2 28 94 0 50
2018 11 to 20 years in current department or agency 41 29 6 0 0 0 24 92 0 17
2018 More than 20 years in current department or agency 67 0 8 8 0 0 18 81 9 12
2017 Less than 3 years in current department or agency 70 12 4 5 0 0 10 90 6 51
2017 3 to 10 years in current department or agency 50 10 2 0 0 0 38 97 0 53
2017 11 to 20 years in current department or agency 66 18 0 0 0 0 15 100 0 18
2017 More than 20 years in current department or agency 21 9 13 0 0 0 57 69 0 18

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 12 6 3 2 2 6 88 5 64
2018 3 to 10 years in current department or agency 69 13 8 0 4 0 6 87 5 50
2018 11 to 20 years in current department or agency 50 22 17 0 0 0 11 81 0 18
2018 More than 20 years in current department or agency 60 8 7 8 0 0 17 82 10 12
2017 Less than 3 years in current department or agency 89 4 1 4 2 0 0 93 6 51
2017 3 to 10 years in current department or agency 60 23 8 0 2 0 6 89 2 54
2017 11 to 20 years in current department or agency 57 26 12 0 5 0 0 83 5 18
2017 More than 20 years in current department or agency 64 25 0 4 0 0 6 95 5 18

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 12 5 10 16 0 2 69 26 63
2018 3 to 10 years in current department or agency 74 9 4 2 3 0 8 90 5 51
2018 11 to 20 years in current department or agency 74 21 0 5 0 0 0 95 5 19
2018 More than 20 years in current department or agency 84 0 0 0 0 0 16 100 0 12
2017 Less than 3 years in current department or agency 55 9 18 4 14 0 0 64 18 51
2017 3 to 10 years in current department or agency 69 14 3 3 0 0 11 92 4 54
2017 11 to 20 years in current department or agency 75 13 6 5 0 0 0 88 5 18
2017 More than 20 years in current department or agency 69 17 0 0 0 7 6 100 0 18

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 64 17 11 3 4 0 1 82 7 64
2018 3 to 10 years in current department or agency 63 18 10 2 2 2 4 85 5 51
2018 11 to 20 years in current department or agency 40 39 16 0 0 0 5 83 0 19
2018 More than 20 years in current department or agency 64 11 9 0 0 0 17 90 0 11
2017 Less than 3 years in current department or agency 65 19 14 0 2 0 0 84 2 51
2017 3 to 10 years in current department or agency 49 38 7 2 0 0 4 91 2 54
2017 11 to 20 years in current department or agency 77 10 13 0 0 0 0 87 0 18
2017 More than 20 years in current department or agency 39 25 30 0 0 0 6 68 0 18

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 37 23 12 6 0 0 59 18 64
2018 3 to 10 years in current department or agency 12 26 35 16 10 0 0 38 27 51
2018 11 to 20 years in current department or agency 11 11 54 16 9 0 0 22 25 19
2018 More than 20 years in current department or agency 0 25 38 17 20 0 0 25 37 12
2017 Less than 3 years in current department or agency 25 41 18 11 5 0 0 66 16 51
2017 3 to 10 years in current department or agency 15 23 43 10 9 0 0 38 18 54
2017 11 to 20 years in current department or agency 0 20 58 15 6 0 0 20 22 18
2017 More than 20 years in current department or agency 6 16 54 0 25 0 0 22 25 18

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 16 7 31 27 19 0 0 46 23 64
2018 3 to 10 years in current department or agency 14 24 34 18 10 0 0 29 38 50
2018 11 to 20 years in current department or agency 15 11 52 10 11 0 0 22 26 18
2018 More than 20 years in current department or agency 27 25 40 8 0 0 0 8 52 12
2017 Less than 3 years in current department or agency 4 14 17 48 16 0 0 65 18 51
2017 3 to 10 years in current department or agency 11 13 50 16 9 0 0 25 25 54
2017 11 to 20 years in current department or agency 12 26 42 6 14 0 0 20 38 18
2017 More than 20 years in current department or agency 12 31 25 19 13 0 0 32 43 18

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 35 10 5 2 3 0 83 7 63
2018 3 to 10 years in current department or agency 39 41 12 2 5 1 0 81 7 50
2018 11 to 20 years in current department or agency 52 37 5 0 5 0 0 89 5 19
2018 More than 20 years in current department or agency 35 32 8 17 0 8 0 73 19 12
2017 Less than 3 years in current department or agency 46 33 8 6 5 2 0 81 11 51
2017 3 to 10 years in current department or agency 53 32 12 1 2 0 0 85 4 54
2017 11 to 20 years in current department or agency 36 42 12 10 0 0 0 78 10 18
2017 More than 20 years in current department or agency 49 42 9 0 0 0 0 91 0 18

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 44 12 6 1 0 0 80 8 64
2018 3 to 10 years in current department or agency 23 28 13 20 14 2 0 52 35 51
2018 11 to 20 years in current department or agency 24 33 5 27 11 0 0 57 37 19
2018 More than 20 years in current department or agency 17 24 23 8 27 0 0 42 35 12
2017 Less than 3 years in current department or agency 32 36 14 11 4 4 0 70 15 51
2017 3 to 10 years in current department or agency 19 38 18 12 8 5 0 60 22 54
2017 11 to 20 years in current department or agency 11 57 0 22 11 0 0 68 32 18
2017 More than 20 years in current department or agency 22 39 15 20 4 0 0 61 24 18
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 22 14 8 2 5 2 51 49 64
2018 3 to 10 years in current department or agency 29 48 18 4 2 0 0 29 71 51
2018 11 to 20 years in current department or agency 58 37 0 5 0 0 0 58 42 19
2018 More than 20 years in current department or agency 65 25 0 10 0 0 0 65 35 12
2017 Less than 3 years in current department or agency 28 28 20 16 2 2 4 30 70 51
2017 3 to 10 years in current department or agency 41 39 10 1 3 4 2 43 57 54
2017 11 to 20 years in current department or agency 48 30 9 6 0 6 0 51 49 18
2017 More than 20 years in current department or agency 65 18 4 0 0 13 0 75 25 18

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 24 29
2018 3 to 10 years in current department or agency 13 36
2017 Less than 3 years in current department or agency 29 32
2017 3 to 10 years in current department or agency 27 28

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 45 29
2018 3 to 10 years in current department or agency 13 36
2017 Less than 3 years in current department or agency 45 32
2017 3 to 10 years in current department or agency 29 28

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 34 29
2018 3 to 10 years in current department or agency 22 36
2017 Less than 3 years in current department or agency 12 32
2017 3 to 10 years in current department or agency 20 28

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 35 29
2018 3 to 10 years in current department or agency 29 36
2017 Less than 3 years in current department or agency 33 32
2017 3 to 10 years in current department or agency 34 28

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 7 29
2018 3 to 10 years in current department or agency 3 36
2017 Less than 3 years in current department or agency 0 32
2017 3 to 10 years in current department or agency 3 28

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 29 29
2018 3 to 10 years in current department or agency 44 36

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 25 29
2018 3 to 10 years in current department or agency 31 36
2017 Less than 3 years in current department or agency 35 32
2017 3 to 10 years in current department or agency 39 28

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 10 51 15 13 0 11 29
2018 3 to 10 years in current department or agency 3 64 20 8 0 5 35
2017 Less than 3 years in current department or agency 22 48 26 2 0 3 33
2017 3 to 10 years in current department or agency 17 64 13 3 0 3 29

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 57 43 29
2018 3 to 10 years in current department or agency 57 43 36

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 27 33 7 14 11 0 8 65 28 28
2018 3 to 10 years in current department or agency 31 29 12 14 5 0 8 66 21 36
2017 Less than 3 years in current department or agency 27 23 10 17 10 0 12 57 31 33
2017 3 to 10 years in current department or agency 41 27 13 0 8 0 11 77 9 29

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 3 13 7 24 22 3 28 24 66 29
2018 3 to 10 years in current department or agency 2 11 8 8 11 3 57 34 47 36
2017 Less than 3 years in current department or agency 11 0 3 6 27 0 53 24 70 32
2017 3 to 10 years in current department or agency 15 8 12 0 9 11 46 52 20 29

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 11 7 6 5 3 13 78 13 64
2018 3 to 10 years in current department or agency 63 9 8 4 8 0 8 78 13 51
2018 11 to 20 years in current department or agency 63 11 11 5 11 0 0 73 16 19
2018 More than 20 years in current department or agency 67 10 0 8 0 0 16 91 9 12
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