2018 Public Service Employee Survey Results for Public Safety Canada by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 36 13 18 11 0 0 59 28 55
2018 Has not served in the Canadian military 24 46 9 14 6 0 0 71 20 647
2017 Has served in the Canadian military 28 32 12 10 17 0 1 60 28 65
2017 Has not served in the Canadian military 26 41 11 14 8 0 0 68 22 735

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 30 10 7 5 0 0 78 13 54
2018 Has not served in the Canadian military 39 40 10 7 3 0 0 79 11 646
2017 Has served in the Canadian military 46 37 9 6 3 0 0 82 9 65
2017 Has not served in the Canadian military 41 39 7 9 4 0 0 80 13 736

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 28 7 8 7 0 0 78 15 55
2018 Has not served in the Canadian military 46 36 8 6 3 0 0 82 10 642
2017 Has served in the Canadian military 54 29 4 9 3 0 0 83 12 64
2017 Has not served in the Canadian military 47 36 5 8 4 0 0 83 12 735

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 26 18 3 6 0 0 72 10 53
2018 Has not served in the Canadian military 40 33 10 11 5 0 0 73 16 647
2017 Has served in the Canadian military 38 30 12 9 12 0 0 68 21 65
2017 Has not served in the Canadian military 41 32 8 11 8 1 0 73 19 736

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 36 16 6 7 0 0 71 13 55
2018 Has not served in the Canadian military 32 44 11 9 4 0 0 76 13 644
2017 Has served in the Canadian military 40 37 12 6 5 0 0 77 10 65
2017 Has not served in the Canadian military 30 46 8 10 5 0 0 76 16 735

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 43 9 10 14 0 0 67 24 55
2018 Has not served in the Canadian military 30 33 13 16 8 0 0 63 24 648
2017 Has served in the Canadian military 32 29 22 9 9 0 0 61 18 65
2017 Has not served in the Canadian military 31 37 11 13 8 0 0 68 21 736

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 33 18 14 9 0 0 58 23 55
2018 Has not served in the Canadian military 28 37 14 14 6 0 0 65 21 647
2017 Has served in the Canadian military 30 28 14 15 13 0 0 58 28 65
2017 Has not served in the Canadian military 23 46 9 14 7 0 0 70 21 735

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 32 18 10 2 0 0 70 12 55
2018 Has not served in the Canadian military 42 40 10 5 2 0 0 82 8 647
2017 Has served in the Canadian military 41 35 12 4 6 1 0 78 10 65
2017 Has not served in the Canadian military 41 37 8 8 4 1 0 79 13 736

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 35 20 9 10 0 0 62 19 55
2018 Has not served in the Canadian military 32 37 11 13 7 0 0 69 20 644
2017 Has served in the Canadian military 34 35 14 4 13 0 0 69 18 65
2017 Has not served in the Canadian military 32 36 12 12 9 0 0 68 20 736

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 30 16 2 2 0 0 80 4 54
2018 Has not served in the Canadian military 49 36 10 2 2 0 0 85 4 643
2017 Has served in the Canadian military 55 33 6 1 5 0 0 88 6 65
2017 Has not served in the Canadian military 47 37 8 5 2 0 0 84 7 735

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 37 4 22 6 0 0 68 28 54
2018 Has not served in the Canadian military 29 40 12 12 7 0 0 70 18 646
2017 Has served in the Canadian military 33 42 11 7 7 0 0 74 15 65
2017 Has not served in the Canadian military 33 38 11 11 6 0 0 72 17 732

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 34 11 10 8 0 0 71 19 55
2018 Has not served in the Canadian military 33 37 14 10 5 0 0 70 16 640
2017 Has served in the Canadian military 38 27 21 6 9 0 0 65 15 65
2017 Has not served in the Canadian military 37 34 13 9 7 0 0 71 17 735

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 27 12 14 7 0 2 67 21 55
2018 Has not served in the Canadian military 29 37 14 12 7 0 1 66 19 644
2017 Has served in the Canadian military 32 35 13 9 10 0 0 67 19 65
2017 Has not served in the Canadian military 32 39 10 10 7 1 1 72 17 732

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 40 9 4 5 0 0 81 10 54
2018 Has not served in the Canadian military 35 42 12 7 4 0 0 77 11 648
2017 Has served in the Canadian military 43 30 15 8 5 0 0 73 12 65
2017 Has not served in the Canadian military 37 39 10 9 5 0 0 76 14 731

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 43 17 11 9 0 0 63 20 55
2018 Has not served in the Canadian military 28 32 23 9 9 0 0 60 17 650
2017 Has served in the Canadian military 25 35 12 18 7 0 3 62 26 65
2017 Has not served in the Canadian military 28 35 20 10 6 0 1 63 16 736

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 33 30 18 5 0 0 24 46 54
2018 Has not served in the Canadian military 14 27 38 16 5 0 1 21 41 649
2017 Has served in the Canadian military 16 27 32 17 3 0 5 21 45 65
2017 Has not served in the Canadian military 14 26 40 12 5 1 2 18 41 734

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 27 25 19 3 0 0 22 52 55
2018 Has not served in the Canadian military 17 24 27 20 9 2 1 30 42 647
2017 Has served in the Canadian military 10 26 29 22 7 1 4 30 38 64
2017 Has not served in the Canadian military 14 21 28 20 11 3 2 33 38 733

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 25 22 19 0 2 2 20 57 54
2018 Has not served in the Canadian military 23 24 31 15 5 1 2 20 48 644
2017 Has served in the Canadian military 22 21 33 18 0 2 4 20 46 65
2017 Has not served in the Canadian military 22 24 30 15 5 1 3 21 48 733

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 18 41 20 6 0 0 26 33 53
2018 Has not served in the Canadian military 16 22 35 19 7 1 1 27 38 646
2017 Has served in the Canadian military 7 25 33 24 6 0 4 31 34 65
2017 Has not served in the Canadian military 16 25 32 18 7 1 2 25 42 729

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 31 23 18 3 0 0 21 56 54
2018 Has not served in the Canadian military 24 29 25 13 6 2 2 19 55 647
2017 Has served in the Canadian military 23 35 21 12 5 0 4 18 60 65
2017 Has not served in the Canadian military 28 23 26 11 7 2 2 20 53 731

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 21 21 16 2 0 2 18 61 53
2018 Has not served in the Canadian military 25 28 25 12 5 2 2 18 56 647
2017 Has served in the Canadian military 15 23 36 19 5 0 3 24 39 65
2017 Has not served in the Canadian military 23 24 28 12 8 2 3 21 49 734

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 28 22 15 1 3 0 17 61 55
2018 Has not served in the Canadian military 23 26 32 12 5 1 1 18 50 649
2017 Has served in the Canadian military 21 21 27 20 5 2 4 26 45 65
2017 Has not served in the Canadian military 22 23 32 11 7 3 2 19 47 736
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 32 18 11 13 2 0 57 25 55
2018 Has not served in the Canadian military 24 32 16 11 8 6 4 62 20 646
2017 Has served in the Canadian military 28 33 12 14 9 1 3 63 24 65
2017 Has not served in the Canadian military 29 30 13 11 9 5 4 65 22 734

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 29 9 24 5 0 0 63 28 54
2018 Has not served in the Canadian military 48 25 7 10 8 1 0 74 18 646
2017 Has served in the Canadian military 36 33 17 9 4 0 0 70 14 65
2017 Has not served in the Canadian military 48 26 7 10 9 0 0 74 19 736

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 23 24 10 22 9 0 38 35 55
2018 Has not served in the Canadian military 15 24 17 15 12 13 4 47 33 641
2017 Has served in the Canadian military 14 25 22 10 18 9 2 43 32 65
2017 Has not served in the Canadian military 14 23 15 14 13 19 2 48 33 734

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 45 4 7 3 0 0 86 10 55
2018 Has not served in the Canadian military 51 32 6 7 4 0 0 83 11 643
2017 Has served in the Canadian military 52 25 14 6 3 0 0 77 9 65
2017 Has not served in the Canadian military 48 32 7 8 5 0 0 80 13 732

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 42 7 7 4 0 0 83 10 55
2018 Has not served in the Canadian military 43 39 9 6 3 0 0 82 9 646
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 38 7 11 4 0 0 78 15 55
2018 Has not served in the Canadian military 39 35 10 10 6 0 0 74 16 644
2017 Has served in the Canadian military 41 36 6 9 6 1 0 79 15 65
2017 Has not served in the Canadian military 39 37 8 8 6 1 0 77 15 736

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 29 8 7 6 0 0 78 13 55
2018 Has not served in the Canadian military 44 30 12 8 5 1 0 75 13 645
2017 Has served in the Canadian military 47 25 12 6 6 3 0 75 12 65
2017 Has not served in the Canadian military 46 31 9 7 6 2 1 78 13 735

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 35 10 10 5 0 0 75 15 54
2018 Has not served in the Canadian military 43 30 11 9 7 0 0 73 16 643
2017 Has served in the Canadian military 49 26 10 6 7 1 0 76 14 65
2017 Has not served in the Canadian military 45 30 8 10 6 1 1 76 16 735

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 58 21 10 3 5 2 0 81 8 55
2018 Has not served in the Canadian military 58 22 7 6 6 1 0 81 11 645
2017 Has served in the Canadian military 58 27 6 4 3 2 0 86 7 65
2017 Has not served in the Canadian military 58 25 7 3 5 1 0 84 9 735

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 32 8 0 8 0 0 84 8 55
2018 Has not served in the Canadian military 46 26 12 9 6 0 0 73 15 641
2017 Has served in the Canadian military 56 29 6 4 4 0 0 85 9 65
2017 Has not served in the Canadian military 50 26 9 7 8 0 0 76 14 734
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 40 9 16 7 4 4 65 25 24
2018 Has not served in the Canadian military 25 36 13 9 6 2 8 68 17 233
2017 Has served in the Canadian military 22 45 18 3 9 3 0 68 13 32
2017 Has not served in the Canadian military 27 32 9 13 7 3 8 67 23 259

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 29 15 18 17 4 0 49 36 55
2018 Has not served in the Canadian military 26 31 17 13 7 5 0 60 22 649
2017 Has served in the Canadian military 29 35 12 9 12 3 0 66 22 65
2017 Has not served in the Canadian military 28 35 12 10 10 5 0 67 20 736

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 21 20 23 17 1 0 39 41 55
2018 Has not served in the Canadian military 24 30 16 16 11 2 0 55 28 650
2017 Has served in the Canadian military 30 28 15 10 15 1 0 59 26 65
2017 Has not served in the Canadian military 25 36 13 12 13 1 0 62 25 734

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 3 26 21 22 21 6 0 31 46 53
2018 Has not served in the Canadian military 16 29 19 19 13 4 0 46 34 648
2017 Has served in the Canadian military 19 26 21 12 16 6 0 47 30 65
2017 Has not served in the Canadian military 18 30 18 17 12 4 0 51 31 736

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 17 28 27 17 3 0 25 46 55
2018 Has not served in the Canadian military 14 30 17 23 14 2 0 45 37 651
2017 Has served in the Canadian military 17 32 15 17 14 5 0 52 32 65
2017 Has not served in the Canadian military 17 31 14 19 15 3 0 50 36 735
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 33 20 17 12 0 0 50 30 55
2018 Has not served in the Canadian military 21 42 20 12 5 1 0 63 17 647
2017 Has served in the Canadian military 27 36 14 14 10 0 0 62 24 65
2017 Has not served in the Canadian military 25 44 16 8 5 1 0 70 14 732

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 46 13 13 2 2 0 72 15 55
2018 Has not served in the Canadian military 28 36 16 11 6 2 1 66 18 648
2017 Has served in the Canadian military 32 40 19 3 6 0 0 72 9 65
2017 Has not served in the Canadian military 33 36 12 11 6 2 1 70 17 733

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 43 16 9 14 0 0 61 22 55
2018 Has not served in the Canadian military 28 39 19 7 6 1 0 68 13 647

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 6 23 24 8 25 14 0 33 38 55
2018 Has not served in the Canadian military 14 18 19 17 18 12 2 37 40 649
2017 Has served in the Canadian military 18 27 22 13 6 14 0 52 23 65
2017 Has not served in the Canadian military 13 20 16 17 17 14 4 40 41 734

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 6 32 22 27 12 2 0 39 39 54
2018 Has not served in the Canadian military 17 30 18 18 15 3 0 48 33 647
2017 Has served in the Canadian military 22 36 18 9 12 3 0 60 22 65
2017 Has not served in the Canadian military 22 35 15 13 10 4 0 60 24 733

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 24 14 28 23 2 2 33 53 54
2018 Has not served in the Canadian military 16 26 16 16 21 4 2 45 39 648
2017 Has served in the Canadian military 18 28 16 18 17 3 0 48 36 65
2017 Has not served in the Canadian military 18 28 13 14 20 3 3 49 37 736

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 46 20 14 8 3 0 56 23 55
2018 Has not served in the Canadian military 19 39 21 12 6 4 0 60 19 649
2017 Has served in the Canadian military 23 37 28 1 10 0 0 61 12 65
2017 Has not served in the Canadian military 20 39 18 11 7 4 0 62 19 735

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 37 23 5 2 2 0 69 7 54
2018 Has not served in the Canadian military 35 37 15 6 3 4 0 76 9 646
2017 Has served in the Canadian military 38 34 19 1 5 3 0 74 6 65
2017 Has not served in the Canadian military 35 35 13 5 5 6 0 76 10 733

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 44 18 8 4 0 0 70 11 55
2018 Has not served in the Canadian military 31 41 14 7 4 3 0 74 11 646
2017 Has served in the Canadian military 40 36 14 5 4 1 0 77 9 65
2017 Has not served in the Canadian military 34 41 10 7 5 3 0 77 12 732

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 41 15 10 5 0 0 70 15 55
2018 Has not served in the Canadian military 38 41 11 6 4 0 0 79 10 644
2017 Has served in the Canadian military 42 36 12 6 4 0 0 77 10 64
2017 Has not served in the Canadian military 43 37 9 7 4 0 0 80 12 736

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 32 15 21 15 0 0 49 36 55
2018 Has not served in the Canadian military 26 28 21 13 12 0 0 54 25 646
2017 Has served in the Canadian military 29 29 19 12 10 0 0 59 22 65
2017 Has not served in the Canadian military 26 31 18 12 13 0 0 57 24 735

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 10 42 16 20 13 0 0 52 32 55
2018 Has not served in the Canadian military 26 32 19 13 9 0 0 59 22 641
2017 Has served in the Canadian military 29 37 15 12 7 0 0 66 19 65
2017 Has not served in the Canadian military 27 35 14 13 10 0 0 63 24 735

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 20 28 15 12 2 0 43 28 55
2018 Has not served in the Canadian military 24 23 20 15 13 4 1 49 30 646
2017 Has served in the Canadian military 25 25 23 14 10 1 2 51 25 64
2017 Has not served in the Canadian military 25 24 18 14 14 4 0 51 30 735
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 46 25 30 55
2018 Has not served in the Canadian military 52 19 29 650
2017 Has served in the Canadian military 42 24 34 65
2017 Has not served in the Canadian military 50 18 32 735

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Has served in the Canadian military 19 8 49 4 10 11 26
2018 Has not served in the Canadian military 5 22 58 4 3 8 340
2017 Has served in the Canadian military 7 10 65 7 3 7 27
2017 Has not served in the Canadian military 4 19 59 4 8 6 363
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 28 72 54
2018 Has not served in the Canadian military 19 81 651

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 55 16
2018 Has not served in the Canadian military 39 119

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 61 16
2018 Has not served in the Canadian military 75 119

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 16
2018 Has not served in the Canadian military 11 119

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 16
2018 Has not served in the Canadian military 5 119

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 42 16
2018 Has not served in the Canadian military 46 119

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 32 16
2018 Has not served in the Canadian military 49 119

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 42 16
2018 Has not served in the Canadian military 46 119

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 49 16
2018 Has not served in the Canadian military 51 119

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 16
2018 Has not served in the Canadian military 0 119

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 16
2018 Has not served in the Canadian military 10 119

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 30 16
2018 Has not served in the Canadian military 50 119

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 42 16
2018 Has not served in the Canadian military 28 119

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 64 16
2018 Has not served in the Canadian military 62 119

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 16
2018 Has not served in the Canadian military 12 119

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 32 16
2018 Has not served in the Canadian military 11 119

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 29 16
2018 Has not served in the Canadian military 20 119

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 5 113

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 14
2018 Has not served in the Canadian military 8 113

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 57 14
2018 Has not served in the Canadian military 53 113

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 50 14
2018 Has not served in the Canadian military 53 113

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 20 23 5 7 22 4 53 16 52
2018 Has not served in the Canadian military 11 16 21 9 10 28 5 40 29 649
2017 Has served in the Canadian military 24 8 28 12 9 12 7 39 27 64
2017 Has not served in the Canadian military 11 14 18 7 10 33 9 42 28 735

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 44 10 5 10 4 2 73 16 53
2018 Has not served in the Canadian military 25 30 20 9 8 7 1 60 18 649
2017 Has served in the Canadian military 34 21 24 6 9 5 1 59 16 65
2017 Has not served in the Canadian military 22 31 17 9 8 12 1 61 19 735
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 13 87 55
2018 Has not served in the Canadian military 8 92 650

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 27 18 6 5 29 3 58 15 54
2018 Has not served in the Canadian military 11 15 23 5 5 36 5 44 16 647
2017 Has served in the Canadian military 26 14 23 1 5 24 7 58 9 65
2017 Has not served in the Canadian military 11 12 18 4 3 44 8 49 14 736

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 40 11 7 5 11 0 74 13 54
2018 Has not served in the Canadian military 25 29 23 6 4 12 1 62 11 646
2017 Has served in the Canadian military 39 31 10 3 5 11 1 80 9 65
2017 Has not served in the Canadian military 26 29 17 4 3 19 1 69 10 733
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 25 25 16 15 0 2 43 32 55
2018 Has not served in the Canadian military 18 27 20 17 16 0 1 46 33 649
2017 Has served in the Canadian military 23 16 12 15 32 0 1 39 48 65
2017 Has not served in the Canadian military 17 25 20 16 21 0 1 42 38 733

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 25 32 19 13 0 0 36 32 55
2018 Has not served in the Canadian military 12 22 30 22 15 0 0 33 37 649
2017 Has served in the Canadian military 18 22 18 21 20 0 0 41 41 65
2017 Has not served in the Canadian military 13 23 27 19 17 0 1 36 36 735

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 23 34 12 13 0 2 40 26 55
2018 Has not served in the Canadian military 14 24 30 18 12 0 0 38 31 649
2017 Has served in the Canadian military 20 27 17 22 12 0 2 48 34 64
2017 Has not served in the Canadian military 16 26 25 17 14 0 1 43 32 730

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 5 9 36 25 23 2 0 14 49 53
2018 Has not served in the Canadian military 11 18 26 23 21 1 0 29 44 644
2017 Has served in the Canadian military 7 16 32 19 26 0 0 23 45 64
2017 Has not served in the Canadian military 14 18 24 20 23 0 1 33 43 734

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 29 26 7 9 0 2 57 17 55
2018 Has not served in the Canadian military 31 29 21 8 8 0 3 62 16 645
2017 Has served in the Canadian military 28 27 13 20 10 0 2 56 31 65
2017 Has not served in the Canadian military 31 26 20 10 9 0 4 60 19 734

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 31 26 9 13 0 0 52 22 55
2018 Has not served in the Canadian military 25 25 21 16 12 0 1 51 28 646
2017 Has served in the Canadian military 22 24 28 15 10 0 0 47 25 64
2017 Has not served in the Canadian military 25 27 23 14 11 0 0 52 25 734

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 3 33 34 14 13 2 2 37 28 54
2018 Has not served in the Canadian military 21 33 25 12 7 1 1 55 20 647
2017 Has served in the Canadian military 27 26 23 8 15 0 2 54 23 65
2017 Has not served in the Canadian military 22 32 23 12 8 1 1 56 21 733

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 5 28 33 14 17 0 2 34 32 54
2018 Has not served in the Canadian military 18 29 28 16 8 0 0 47 24 650
2017 Has served in the Canadian military 26 26 20 9 17 0 2 53 26 65
2017 Has not served in the Canadian military 17 29 25 15 12 0 1 47 27 732

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 37 22 9 17 2 2 51 27 54
2018 Has not served in the Canadian military 20 30 24 15 11 0 0 50 26 646
2017 Has served in the Canadian military 28 21 23 11 15 0 2 50 26 65
2017 Has not served in the Canadian military 20 29 21 17 12 0 1 49 30 732

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 38 16 9 7 0 0 68 16 54
2018 Has not served in the Canadian military 27 33 23 9 6 1 1 61 15 645
2017 Has served in the Canadian military 29 35 14 13 9 0 0 65 22 64
2017 Has not served in the Canadian military 29 32 21 9 7 0 1 61 17 731

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 50 25 17 4 2 0 2 77 6 53
2018 Has not served in the Canadian military 51 26 13 5 4 0 2 78 9 644
2017 Has served in the Canadian military 55 22 15 6 3 0 0 76 9 65
2017 Has not served in the Canadian military 56 23 12 5 2 0 2 80 8 736

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 80 9 2 2 3 2 2 93 5 53
2018 Has not served in the Canadian military 66 18 6 3 2 0 5 89 5 649

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 60 18 6 7 6 2 2 80 14 54
2018 Has not served in the Canadian military 66 15 6 4 6 0 4 84 10 642
2017 Has served in the Canadian military 68 15 6 10 1 0 0 83 11 65
2017 Has not served in the Canadian military 70 12 6 4 4 1 3 85 9 734

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 55 34 2 7 2 0 0 90 8 55
2018 Has not served in the Canadian military 56 27 10 3 2 0 1 84 5 648
2017 Has served in the Canadian military 64 17 7 11 1 0 0 81 12 65
2017 Has not served in the Canadian military 53 28 11 3 3 0 2 83 6 734

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 23 14 9 10 1 0 68 19 55
2018 Has not served in the Canadian military 48 23 12 9 7 0 1 72 16 644
2017 Has served in the Canadian military 59 22 9 6 3 0 0 82 9 65
2017 Has not served in the Canadian military 52 20 12 8 6 0 2 74 14 734

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 59 13 2 2 2 2 21 93 4 54
2018 Has not served in the Canadian military 51 15 7 1 2 0 24 86 4 645
2017 Has served in the Canadian military 61 13 4 3 0 0 19 91 4 65
2017 Has not served in the Canadian military 51 15 6 2 1 0 24 87 4 733

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 64 15 12 1 2 0 7 85 3 52
2018 Has not served in the Canadian military 63 20 8 2 1 0 5 88 3 644
2017 Has served in the Canadian military 72 14 4 2 3 0 5 90 5 62
2017 Has not served in the Canadian military 63 19 7 1 1 0 8 90 3 733

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 78 13 0 0 6 0 3 94 6 55
2018 Has not served in the Canadian military 71 12 6 4 2 0 4 87 7 647
2017 Has served in the Canadian military 77 6 4 3 4 2 5 88 8 65
2017 Has not served in the Canadian military 71 10 7 3 5 0 5 85 8 736

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 33 16 4 2 0 0 79 5 55
2018 Has not served in the Canadian military 48 27 13 5 3 1 3 79 8 647
2017 Has served in the Canadian military 59 29 9 0 0 0 3 90 0 65
2017 Has not served in the Canadian military 52 25 14 4 2 0 3 79 7 735

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 24 47 10 11 0 0 32 21 55
2018 Has not served in the Canadian military 7 30 39 18 6 0 0 37 24 650
2017 Has served in the Canadian military 11 21 44 16 8 0 0 32 24 65
2017 Has not served in the Canadian military 9 26 39 18 9 0 0 34 26 736

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 15 38 24 10 0 0 33 28 54
2018 Has not served in the Canadian military 15 23 36 19 7 0 0 26 38 645
2017 Has served in the Canadian military 12 25 26 22 14 0 2 37 37 64
2017 Has not served in the Canadian military 12 24 40 17 8 0 0 24 36 734

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 30 27 8 2 4 0 62 10 54
2018 Has not served in the Canadian military 28 41 15 8 5 3 0 72 13 645
2017 Has served in the Canadian military 29 36 9 11 10 5 0 69 22 65
2017 Has not served in the Canadian military 27 42 12 11 5 4 0 71 16 736

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 33 23 19 10 2 0 47 30 55
2018 Has not served in the Canadian military 18 34 18 16 11 1 0 54 28 646
2017 Has served in the Canadian military 25 31 12 23 9 0 0 56 32 65
2017 Has not served in the Canadian military 15 37 14 18 14 1 0 54 32 734
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 35 24 5 15 0 0 20 80 55
2018 Has not served in the Canadian military 22 29 22 13 12 1 1 22 78 649
2017 Has served in the Canadian military 17 22 22 18 21 1 0 17 83 65
2017 Has not served in the Canadian military 22 26 19 14 16 2 1 22 78 734

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 21 44
2018 Has not served in the Canadian military 26 489
2017 Has served in the Canadian military 20 53
2017 Has not served in the Canadian military 24 554

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 28 44
2018 Has not served in the Canadian military 36 489
2017 Has served in the Canadian military 31 53
2017 Has not served in the Canadian military 36 554

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 23 44
2018 Has not served in the Canadian military 21 489
2017 Has served in the Canadian military 4 53
2017 Has not served in the Canadian military 20 554

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 49 44
2018 Has not served in the Canadian military 50 489
2017 Has served in the Canadian military 68 53
2017 Has not served in the Canadian military 53 554

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 7 44
2018 Has not served in the Canadian military 7 489
2017 Has served in the Canadian military 5 53
2017 Has not served in the Canadian military 8 554

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 30 44
2018 Has not served in the Canadian military 30 489

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 34 44
2018 Has not served in the Canadian military 35 489
2017 Has served in the Canadian military 46 53
2017 Has not served in the Canadian military 40 554

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 7 38 16 7 6 27 43
2018 Has not served in the Canadian military 5 35 22 13 5 21 466
2017 Has served in the Canadian military 6 23 19 13 2 38 52
2017 Has not served in the Canadian military 3 44 20 10 5 18 545

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 32 68 44
2018 Has not served in the Canadian military 28 72 489

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 21 22 19 15 7 2 39 37 44
2018 Has not served in the Canadian military 14 23 18 15 23 2 6 40 41 490
2017 Has served in the Canadian military 13 15 14 11 39 0 7 31 54 53
2017 Has not served in the Canadian military 10 19 14 20 27 2 8 33 52 557

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 2 21 14 11 45 2 5 25 60 44
2018 Has not served in the Canadian military 4 12 12 18 48 2 5 16 70 489
2017 Has served in the Canadian military 4 6 13 16 59 2 0 10 77 53
2017 Has not served in the Canadian military 2 6 7 18 60 2 6 9 84 555

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 9 15 7 21 2 2 55 29 55
2018 Has not served in the Canadian military 34 16 16 11 15 1 7 54 29 647
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