2018 Public Service Employee Survey Results for Public Safety Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 47 9 15 8 0 1 68 23 98
2018 Non-visible minority 25 45 9 15 6 0 0 70 21 601
2017 Visible minority 23 36 17 16 9 0 0 58 25 115
2017 Non-visible minority 27 41 10 13 8 0 0 69 21 682
2014 Visible minority 28 36 12 19 3 1 0 64 23 89
2014 Non-visible minority 23 38 12 17 9 0 1 62 27 673
2011 Visible minority 21 42 17 12 9 0 0 62 21 91
2011 Non-visible minority 27 36 14 14 7 1 1 64 22 750
2008 Visible minority 18 45 10 12 10 1 3 67 22 71
2008 Non-visible minority 26 36 15 13 7 0 2 64 21 683

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 40 11 8 8 0 0 73 16 97
2018 Non-visible minority 41 39 10 7 3 0 0 81 10 600
2017 Visible minority 38 40 9 7 6 0 0 78 13 115
2017 Non-visible minority 42 38 7 8 4 0 0 80 12 683
2014 Visible minority 35 41 14 6 4 0 0 76 10 89
2014 Non-visible minority 38 36 10 9 7 0 0 74 16 673
2011 Visible minority 37 39 11 9 5 0 0 76 13 91
2011 Non-visible minority 44 36 8 7 5 0 0 80 12 753
2008 Visible minority 35 31 19 6 9 0 0 66 15 71
2008 Non-visible minority 42 35 10 9 4 0 0 77 13 682

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 37 12 7 5 0 0 76 12 97
2018 Non-visible minority 48 35 8 6 4 0 0 83 9 598
2017 Visible minority 46 37 6 6 4 0 0 84 10 115
2017 Non-visible minority 48 36 5 8 4 0 0 83 12 681
2014 Visible minority 40 37 8 8 7 0 0 77 15 89
2014 Non-visible minority 43 37 8 7 6 0 0 79 13 672
2011 Visible minority 36 42 11 7 4 0 0 78 11 91
2011 Non-visible minority 48 36 7 5 4 0 0 84 9 754
2008 Visible minority 34 41 8 5 11 1 0 76 16 71
2008 Non-visible minority 46 38 8 4 4 0 0 84 8 682

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 30 10 11 3 0 0 76 14 97
2018 Non-visible minority 39 34 11 10 6 0 0 73 16 600
2017 Visible minority 40 30 12 11 7 0 0 70 18 115
2017 Non-visible minority 41 32 8 11 8 1 0 73 19 683
2014 Visible minority 27 37 14 9 13 0 0 64 22 88
2014 Non-visible minority 33 33 11 12 10 0 0 67 22 673
2011 Visible minority 34 38 11 11 5 0 0 72 16 91
2011 Non-visible minority 37 36 12 8 6 0 1 74 14 753

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 39 16 11 4 0 0 70 14 98
2018 Non-visible minority 33 44 10 8 5 0 0 77 13 599
2017 Visible minority 26 49 9 8 7 0 0 76 15 114
2017 Non-visible minority 31 44 9 10 5 0 0 76 16 683
2014 Visible minority 27 43 13 11 7 0 0 69 18 89
2014 Non-visible minority 28 38 12 12 10 0 0 66 22 673
2011 Visible minority 32 39 13 9 7 0 0 71 15 91
2011 Non-visible minority 32 40 11 8 7 0 0 73 16 752
2008 Visible minority 27 39 16 9 9 0 0 66 18 71
2008 Non-visible minority 33 41 11 8 7 0 0 75 15 674

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 38 10 17 11 0 0 62 28 98
2018 Non-visible minority 31 33 13 15 9 0 0 64 23 602
2017 Visible minority 23 43 16 10 9 0 0 65 19 115
2017 Non-visible minority 32 35 11 13 8 0 0 68 21 683
2014 Visible minority 19 36 13 19 14 0 0 54 33 89
2014 Non-visible minority 23 32 16 14 14 0 0 55 28 673
2011 Visible minority 21 39 13 13 12 0 1 61 26 90
2011 Non-visible minority 25 37 14 13 10 0 0 63 23 752

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 36 14 9 9 0 0 68 18 98
2018 Non-visible minority 28 37 14 15 6 0 0 65 21 601
2017 Visible minority 20 48 11 12 8 0 0 68 21 115
2017 Non-visible minority 25 44 9 14 7 0 0 69 22 682

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 27 14 6 4 0 0 76 10 97
2018 Non-visible minority 41 41 10 6 2 0 0 82 8 603
2017 Visible minority 42 37 6 7 7 0 0 80 14 115
2017 Non-visible minority 41 37 9 8 4 1 0 79 12 683
2014 Visible minority 37 35 12 9 7 0 0 72 16 89
2014 Non-visible minority 36 36 11 11 5 0 0 73 16 672
2011 Visible minority 34 45 12 9 0 0 0 79 9 91
2011 Non-visible minority 38 39 11 6 4 1 0 78 10 752
2008 Visible minority 36 41 9 4 6 3 0 80 10 71
2008 Non-visible minority 39 38 11 7 5 1 0 78 12 682

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 40 12 12 8 0 0 68 20 96
2018 Non-visible minority 32 36 12 12 7 0 0 68 19 601
2017 Visible minority 20 45 13 10 12 0 0 66 22 115
2017 Non-visible minority 34 35 12 11 8 0 0 69 19 683

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 34 10 1 3 0 0 86 4 97
2018 Non-visible minority 49 35 11 3 2 0 0 85 4 598
2017 Visible minority 43 36 9 6 5 0 0 80 11 114
2017 Non-visible minority 49 37 8 4 2 0 0 85 7 683
2014 Visible minority 58 24 15 1 2 0 0 82 3 88
2014 Non-visible minority 56 28 9 3 3 1 0 84 7 673
2011 Visible minority 45 42 11 2 0 0 0 87 2 91
2011 Non-visible minority 56 30 10 2 2 0 0 86 4 754

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 45 8 15 10 0 0 67 25 97
2018 Non-visible minority 31 39 11 12 6 0 0 71 18 601
2017 Visible minority 29 42 9 14 6 1 0 71 20 113
2017 Non-visible minority 34 38 11 10 7 0 0 72 17 681
2014 Visible minority 21 42 13 13 10 0 1 63 24 89
2014 Non-visible minority 25 38 12 13 12 0 0 64 24 673
2011 Visible minority 23 54 11 9 3 0 0 77 12 91
2011 Non-visible minority 34 37 10 12 6 1 0 72 18 755

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 36 19 10 9 0 0 61 19 98
2018 Non-visible minority 35 37 12 10 5 0 0 72 15 595
2017 Visible minority 31 39 10 11 9 0 0 70 20 114
2017 Non-visible minority 38 32 14 9 7 0 0 70 16 683
2014 Visible minority 27 39 11 7 14 0 2 68 21 89
2014 Non-visible minority 31 33 14 12 10 0 0 64 23 672

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 43 10 11 11 0 0 67 23 97
2018 Non-visible minority 31 35 15 12 6 0 1 66 19 600
2017 Visible minority 29 46 9 10 6 1 0 75 16 114
2017 Non-visible minority 33 38 11 10 7 0 1 71 17 680
2014 Visible minority 31 35 11 9 14 0 0 66 23 89
2014 Non-visible minority 29 34 15 14 8 0 0 63 22 673
2011 Visible minority 37 22 26 10 4 0 1 60 14 91
2011 Non-visible minority 38 38 9 8 4 1 1 78 13 755

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 36 15 6 7 0 0 73 12 98
2018 Non-visible minority 36 43 11 7 3 0 0 78 11 602
2017 Visible minority 34 39 15 6 7 0 0 72 13 113
2017 Non-visible minority 38 38 10 9 5 0 0 76 14 680
2014 Visible minority 32 37 14 9 7 1 0 70 16 89
2014 Non-visible minority 33 37 13 9 8 0 0 70 17 673
2011 Visible minority 39 41 14 4 1 0 0 80 6 91
2011 Non-visible minority 38 41 9 8 4 0 0 79 12 754
2008 Visible minority 34 46 8 7 6 0 0 80 13 71
2008 Non-visible minority 39 42 7 9 3 0 0 81 12 682

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 36 24 5 8 0 0 63 13 98
2018 Non-visible minority 27 33 22 10 8 0 0 60 18 604
2017 Visible minority 30 37 19 7 7 0 1 67 14 115
2017 Non-visible minority 28 34 20 11 6 0 1 63 17 683
2014 Visible minority 27 33 27 5 10 0 0 59 14 88
2014 Non-visible minority 28 34 18 12 9 0 0 62 20 673
2011 Visible minority 23 42 24 6 4 0 1 65 11 91
2011 Non-visible minority 29 38 18 8 5 0 1 68 14 751
2008 Visible minority 26 44 14 7 7 1 0 71 15 71
2008 Non-visible minority 27 32 20 10 10 0 1 60 20 682

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 26 39 16 5 0 1 21 40 98
2018 Non-visible minority 13 28 37 16 5 0 1 21 41 603
2017 Visible minority 16 24 41 12 5 1 2 18 41 115
2017 Non-visible minority 14 27 39 13 5 1 2 18 42 681
2014 Visible minority 11 30 36 17 4 1 0 22 42 89
2014 Non-visible minority 17 25 37 14 5 1 1 20 43 673
2011 Visible minority 14 30 33 14 6 0 4 21 45 91
2011 Non-visible minority 14 23 35 19 6 1 2 26 38 749
2008 Visible minority 17 22 34 16 7 0 4 24 40 71
2008 Non-visible minority 14 30 35 14 5 0 1 19 45 680

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 21 29 17 12 3 1 31 39 98
2018 Non-visible minority 18 25 26 21 8 1 1 29 44 602
2017 Visible minority 20 16 31 14 13 4 3 29 38 115
2017 Non-visible minority 13 23 27 22 10 2 2 33 38 679
2014 Visible minority 19 25 28 12 7 8 1 21 49 89
2014 Non-visible minority 22 27 27 13 8 1 1 22 50 672
2011 Visible minority 17 17 22 27 10 2 6 39 37 91
2011 Non-visible minority 17 15 26 23 14 2 3 39 34 752
2008 Visible minority 18 17 31 15 11 4 4 28 37 71
2008 Non-visible minority 20 27 26 14 8 3 2 24 49 676

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 19 39 19 5 2 0 24 36 96
2018 Non-visible minority 24 25 29 14 5 1 2 19 51 600
2017 Visible minority 21 22 32 15 2 2 5 19 46 115
2017 Non-visible minority 22 24 30 15 5 1 2 21 48 680
2014 Visible minority 31 32 25 5 2 4 1 8 66 89
2014 Non-visible minority 29 27 27 11 4 1 2 16 57 673
2011 Visible minority 23 30 27 12 4 1 2 17 55 90
2011 Non-visible minority 23 26 28 14 5 1 3 20 51 749
2008 Visible minority 26 23 26 11 4 4 6 17 54 71
2008 Non-visible minority 27 28 24 12 5 1 2 18 57 681

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 21 33 25 10 2 0 35 32 98
2018 Non-visible minority 17 21 36 18 7 0 1 25 39 599
2017 Visible minority 13 29 33 14 8 1 3 22 44 115
2017 Non-visible minority 15 24 32 19 7 1 2 27 41 676
2014 Visible minority 19 25 29 22 4 1 0 27 44 89
2014 Non-visible minority 17 25 33 16 7 1 1 24 43 673
2011 Visible minority 17 18 31 24 8 1 2 32 36 91
2011 Non-visible minority 14 22 35 19 8 1 2 28 37 752
2008 Visible minority 8 20 33 17 14 1 6 33 31 71
2008 Non-visible minority 17 25 30 20 6 0 2 27 42 679

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 26 27 18 6 3 0 25 48 97
2018 Non-visible minority 25 29 25 13 5 2 2 19 56 602
2017 Visible minority 30 18 29 12 6 3 2 19 50 114
2017 Non-visible minority 27 25 25 11 7 2 3 20 54 679
2014 Visible minority 31 28 23 9 6 3 1 16 61 89
2014 Non-visible minority 31 27 22 12 6 1 1 18 59 673
2011 Visible minority 26 27 22 13 8 1 4 22 55 91
2011 Non-visible minority 21 24 26 17 8 1 2 26 47 750
2008 Visible minority 17 23 18 27 8 1 5 38 43 71
2008 Non-visible minority 18 23 29 17 9 2 3 27 43 679

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 29 25 12 8 3 0 20 54 98
2018 Non-visible minority 27 28 24 12 5 2 2 18 57 600
2017 Visible minority 22 24 23 16 8 3 3 26 50 115
2017 Non-visible minority 22 24 30 12 7 1 2 21 48 681
2014 Visible minority 14 16 28 22 3 4 13 30 36 88
2014 Non-visible minority 18 21 32 17 9 1 2 27 40 672
2011 Visible minority 20 17 24 18 12 3 7 33 41 91
2011 Non-visible minority 15 19 27 24 10 2 3 36 36 750
2008 Visible minority 17 26 21 19 8 4 4 30 47 71
2008 Non-visible minority 24 26 27 12 6 2 3 19 52 680

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 29 34 16 8 2 0 24 41 98
2018 Non-visible minority 25 26 31 12 4 1 1 17 52 604
2017 Visible minority 22 22 35 12 3 2 3 16 47 115
2017 Non-visible minority 21 23 31 12 7 3 2 21 46 683
2014 Visible minority 24 22 28 13 6 4 3 21 49 88
2014 Non-visible minority 27 26 29 12 6 1 1 18 53 673
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 30 18 8 14 6 4 55 25 97
2018 Non-visible minority 25 33 16 11 7 6 3 63 20 602
2017 Visible minority 22 29 14 15 14 2 5 55 31 113
2017 Non-visible minority 30 31 12 10 8 5 3 66 20 683
2014 Visible minority 21 29 20 11 10 4 5 55 23 89
2014 Non-visible minority 30 31 12 11 10 3 3 65 22 673

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 27 8 7 15 2 0 69 22 97
2018 Non-visible minority 49 25 7 12 6 1 0 74 18 601
2017 Visible minority 35 27 13 13 12 0 0 62 25 115
2017 Non-visible minority 49 27 7 9 9 0 0 76 18 683
2014 Visible minority 37 22 18 16 7 0 0 59 22 89
2014 Non-visible minority 41 26 9 13 10 1 0 68 23 673

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 23 18 15 15 10 5 43 35 96
2018 Non-visible minority 15 24 17 15 12 13 4 47 33 598
2017 Visible minority 10 13 22 15 19 20 0 29 43 114
2017 Non-visible minority 15 26 14 13 12 18 3 51 31 682
2014 Visible minority 11 19 26 11 18 12 2 36 34 89
2014 Non-visible minority 13 24 18 14 15 13 3 44 35 673

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 35 4 9 7 0 0 80 16 96
2018 Non-visible minority 51 32 6 6 4 1 0 84 10 600
2017 Visible minority 41 30 10 13 6 0 0 71 19 113
2017 Non-visible minority 50 32 7 7 4 0 0 82 11 681
2014 Visible minority 40 31 9 13 7 0 0 71 19 89
2014 Non-visible minority 43 33 9 9 5 0 0 77 14 673

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 37 11 7 5 0 2 76 12 97
2018 Non-visible minority 43 40 8 6 2 0 0 84 9 601
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 43 9 3 10 0 0 78 13 95
2018 Non-visible minority 40 34 10 11 5 0 0 74 16 601
2017 Visible minority 42 34 6 9 8 0 1 77 17 115
2017 Non-visible minority 39 38 8 8 6 1 0 78 14 683
2014 Visible minority 41 24 10 13 10 1 0 67 23 89
2014 Non-visible minority 39 32 10 9 9 0 0 72 18 673
2011 Visible minority 34 31 10 14 11 0 0 65 25 91
2011 Non-visible minority 37 34 11 10 6 0 1 72 17 754
2008 Visible minority 29 32 10 14 15 0 0 61 29 71
2008 Non-visible minority 34 33 11 11 9 1 1 68 21 683

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 33 9 9 7 0 0 76 16 96
2018 Non-visible minority 46 29 11 8 5 1 0 76 13 601
2017 Visible minority 38 36 14 4 7 1 0 75 11 115
2017 Non-visible minority 47 29 8 7 6 2 1 79 13 682
2014 Visible minority 39 27 13 11 8 3 0 67 20 89
2014 Non-visible minority 44 27 11 7 7 2 1 73 15 673
2011 Visible minority 42 21 12 12 11 1 0 64 23 90
2011 Non-visible minority 41 30 12 7 6 2 1 74 14 754
2008 Visible minority 31 28 13 11 11 3 3 63 23 71
2008 Non-visible minority 45 26 9 9 7 4 1 74 17 683

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 29 9 12 8 0 0 70 20 96
2018 Non-visible minority 43 30 11 8 7 0 0 74 15 598
2017 Visible minority 42 32 10 11 5 1 0 74 16 115
2017 Non-visible minority 46 29 8 10 6 1 1 76 16 682
2014 Visible minority 31 36 13 11 8 1 0 68 19 89
2014 Non-visible minority 43 28 9 11 8 0 0 71 19 673
2011 Visible minority 38 31 11 10 11 0 0 69 21 91
2011 Non-visible minority 40 32 9 11 7 0 1 73 18 753
2008 Visible minority 31 30 12 8 17 0 1 62 26 71
2008 Non-visible minority 39 31 8 11 9 1 1 71 21 683

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 27 7 10 7 2 0 76 17 96
2018 Non-visible minority 61 21 7 5 5 1 0 82 10 601
2017 Visible minority 47 31 9 5 7 1 0 79 12 115
2017 Non-visible minority 60 24 7 3 4 1 0 85 8 682

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 24 12 6 9 2 0 73 15 96
2018 Non-visible minority 47 27 11 9 6 0 0 74 15 597
2017 Visible minority 49 26 9 8 8 0 0 74 17 115
2017 Non-visible minority 51 26 9 6 7 0 0 78 13 681
2014 Visible minority 43 26 14 3 12 1 0 70 16 89
2014 Non-visible minority 43 29 9 8 10 0 0 73 18 671
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 49 4 8 9 0 8 77 19 24
2018 Non-visible minority 25 36 14 10 6 3 8 67 18 230
2017 Visible minority 23 28 13 11 17 3 3 55 31 29
2017 Non-visible minority 27 35 10 12 6 3 7 69 20 260
2014 Visible minority 19 19 14 11 24 0 13 44 40 21
2014 Non-visible minority 27 32 12 11 5 4 8 67 19 208

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 30 22 12 6 6 0 57 20 97
2018 Non-visible minority 25 32 16 13 8 5 0 60 23 604
2017 Visible minority 28 29 16 9 11 7 0 62 22 115
2017 Non-visible minority 28 37 12 9 10 4 0 68 20 683
2014 Visible minority 19 29 13 10 15 12 1 56 29 89
2014 Non-visible minority 14 30 19 15 14 8 0 48 31 673
2011 Visible minority 29 23 15 11 12 8 1 57 26 91
2011 Non-visible minority 26 29 20 10 9 7 0 59 20 752

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 28 24 12 12 0 0 53 24 98
2018 Non-visible minority 23 30 15 17 12 3 0 55 30 604
2017 Visible minority 25 31 18 11 15 1 0 56 26 114
2017 Non-visible minority 26 36 13 12 12 1 0 63 24 682
2014 Visible minority 18 24 20 16 16 5 1 45 34 89
2014 Non-visible minority 13 30 18 19 17 2 0 44 37 671
2011 Visible minority 31 25 20 11 12 1 0 56 24 90
2011 Non-visible minority 24 32 18 11 13 2 0 57 25 751
2008 Visible minority 19 31 17 19 11 3 0 52 31 71
2008 Non-visible minority 18 31 16 18 14 4 0 51 33 678

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 23 26 17 12 4 0 43 30 98
2018 Non-visible minority 14 30 18 20 14 4 0 46 36 600
2017 Visible minority 19 24 21 17 15 4 0 44 34 115
2017 Non-visible minority 18 31 17 17 12 4 0 52 30 683
2014 Visible minority 10 21 22 22 16 9 0 34 42 88
2014 Non-visible minority 9 27 18 23 19 4 0 37 44 673
2011 Visible minority 14 35 14 17 12 7 0 53 32 91
2011 Non-visible minority 16 34 18 17 11 4 0 52 29 754
2008 Visible minority 11 32 19 18 10 8 3 48 31 71
2008 Non-visible minority 9 26 18 24 16 7 0 39 43 682

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 32 18 20 10 4 0 49 31 98
2018 Non-visible minority 13 29 18 24 15 2 0 43 39 604
2017 Visible minority 20 23 17 21 17 2 0 44 38 115
2017 Non-visible minority 17 33 13 19 15 4 0 52 35 682
2014 Visible minority 11 27 14 27 14 8 0 41 44 89
2014 Non-visible minority 7 29 17 24 20 3 0 37 45 673
2011 Visible minority 14 28 16 23 18 1 0 43 41 91
2011 Non-visible minority 16 34 18 18 13 2 0 50 31 754
2008 Visible minority 14 40 8 20 17 1 0 54 37 71
2008 Non-visible minority 14 29 16 24 15 3 0 43 40 682
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 47 16 12 5 0 0 67 17 97
2018 Non-visible minority 21 40 20 12 5 1 0 62 18 601
2017 Visible minority 24 36 19 13 5 3 0 62 19 114
2017 Non-visible minority 25 44 15 8 6 1 0 70 14 680
2014 Visible minority 25 37 24 4 7 3 1 64 12 89
2014 Non-visible minority 23 39 18 12 6 2 0 63 19 673
2011 Visible minority 45 34 11 8 2 0 0 79 10 91
2011 Non-visible minority 43 37 10 6 3 1 1 81 9 751

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 39 13 13 8 2 2 64 23 97
2018 Non-visible minority 28 36 16 11 6 2 1 67 17 603
2017 Visible minority 25 32 20 12 7 4 0 60 20 114
2017 Non-visible minority 34 37 11 10 6 2 1 72 16 681
2014 Visible minority 29 31 15 10 9 6 1 64 20 89
2014 Non-visible minority 32 35 12 11 6 4 1 70 18 673
2011 Visible minority 27 24 16 11 13 4 3 56 27 91
2011 Non-visible minority 34 33 12 9 5 6 2 72 15 748
2008 Visible minority 27 28 10 14 10 9 1 61 27 72
2008 Non-visible minority 29 34 12 11 7 6 1 68 19 682

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 41 18 11 5 2 0 66 16 98
2018 Non-visible minority 28 39 19 6 7 1 0 68 13 601

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 17 20 17 19 10 2 37 41 98
2018 Non-visible minority 13 19 20 15 18 12 2 37 39 603
2017 Visible minority 12 12 20 20 21 11 3 28 48 115
2017 Non-visible minority 13 23 16 16 15 14 3 44 37 681
2014 Visible minority 8 16 18 15 23 16 4 30 47 89
2014 Non-visible minority 12 17 18 19 22 9 2 33 46 673
2011 Visible minority 16 12 12 21 21 13 5 34 51 91
2011 Non-visible minority 12 16 19 15 18 13 6 35 41 751

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 26 20 15 20 4 0 42 37 97
2018 Non-visible minority 17 31 18 19 13 2 0 49 33 601
2017 Visible minority 20 28 20 11 14 6 0 51 27 115
2017 Non-visible minority 23 36 15 13 9 4 0 62 23 680
2014 Visible minority 21 24 19 15 17 5 0 47 33 89
2014 Non-visible minority 14 28 16 18 22 2 0 42 41 671
2011 Visible minority 20 24 25 14 14 3 0 46 29 90
2011 Non-visible minority 21 33 13 16 13 2 1 56 30 751
2008 Visible minority 13 37 20 18 12 0 0 50 30 71
2008 Non-visible minority 22 34 16 15 11 2 1 57 26 683

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 20 17 16 26 6 1 37 45 98
2018 Non-visible minority 15 28 15 17 20 3 2 45 38 601
2017 Visible minority 14 22 17 20 25 2 0 37 46 115
2017 Non-visible minority 19 29 13 14 19 3 3 51 35 683
2014 Visible minority 12 19 10 22 29 6 1 34 55 89
2014 Non-visible minority 11 19 11 23 33 2 2 31 57 673
2011 Visible minority 17 25 18 20 17 3 0 44 38 91
2011 Non-visible minority 15 24 17 17 23 1 2 41 41 752
2008 Visible minority 21 28 12 15 13 7 4 56 31 71
2008 Non-visible minority 19 31 16 13 15 3 2 53 30 680

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 35 27 11 7 6 0 52 19 98
2018 Non-visible minority 19 40 19 12 6 3 0 61 19 603
2017 Visible minority 15 38 20 15 9 2 1 54 25 114
2017 Non-visible minority 22 39 19 9 7 4 0 63 17 683

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 28 24 8 5 6 0 61 14 98
2018 Non-visible minority 36 39 14 5 3 3 0 78 8 599
2017 Visible minority 26 35 18 7 11 4 0 63 18 114
2017 Non-visible minority 38 35 13 4 4 6 0 78 8 681
2014 Visible minority 18 36 21 1 10 13 0 62 13 89
2014 Non-visible minority 36 32 19 4 2 7 0 73 6 671

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 36 15 8 6 6 0 68 16 98
2018 Non-visible minority 31 42 14 7 3 2 0 75 10 600
2017 Visible minority 29 42 14 7 7 1 0 72 14 113
2017 Non-visible minority 35 41 10 7 4 3 0 78 12 681
2014 Visible minority 24 30 21 7 10 8 0 58 18 89
2014 Non-visible minority 31 37 16 7 4 4 0 72 12 673
2011 Visible minority 29 32 18 5 8 8 0 66 14 91
2011 Non-visible minority 29 41 15 7 4 4 0 72 12 753

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 34 14 7 4 0 1 74 12 98
2018 Non-visible minority 38 42 11 5 4 0 0 80 9 598
2017 Visible minority 38 37 10 8 7 0 0 75 15 115
2017 Non-visible minority 43 37 9 7 4 0 0 81 11 682
2014 Visible minority 33 31 17 3 9 4 1 69 13 89
2014 Non-visible minority 35 37 13 8 6 1 0 72 14 673
2011 Visible minority 38 38 15 4 4 0 0 76 9 91
2011 Non-visible minority 37 38 12 6 5 0 1 76 12 755
2008 Visible minority 29 47 8 7 6 2 0 78 14 70
2008 Non-visible minority 34 38 12 9 7 0 0 71 17 682

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 33 17 9 16 0 0 58 25 98
2018 Non-visible minority 25 28 21 15 11 0 0 53 26 600
2017 Visible minority 21 34 22 6 17 0 0 55 23 115
2017 Non-visible minority 27 30 18 13 12 0 0 58 24 682
2014 Visible minority 17 37 18 10 16 2 0 55 26 89
2014 Non-visible minority 15 31 17 19 18 1 0 45 37 673
2011 Visible minority 24 34 20 11 8 3 0 60 19 91
2011 Non-visible minority 22 33 20 12 12 1 0 56 24 753

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 35 19 7 13 0 0 61 20 97
2018 Non-visible minority 25 33 19 14 9 0 0 58 23 596
2017 Visible minority 21 40 16 8 15 0 0 61 22 114
2017 Non-visible minority 29 35 13 14 9 0 0 64 23 683
2014 Visible minority 15 40 14 14 17 1 0 55 31 89
2014 Non-visible minority 17 32 16 20 15 0 0 49 35 673
2011 Visible minority 26 40 17 8 9 1 0 67 17 91
2011 Non-visible minority 24 40 14 11 10 0 0 64 21 754
2008 Visible minority 22 40 22 4 9 3 0 63 13 72
2008 Non-visible minority 22 34 17 15 11 0 0 56 26 683

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 22 18 15 17 4 0 48 33 98
2018 Non-visible minority 24 24 21 15 13 4 1 49 29 600
2017 Visible minority 13 29 17 19 18 3 0 44 39 115
2017 Non-visible minority 27 23 19 14 13 4 1 53 28 681
2014 Visible minority 13 27 24 10 19 7 0 43 32 89
2014 Non-visible minority 19 20 18 17 21 5 0 41 40 673
2011 Visible minority 25 24 17 13 15 7 0 52 30 90
2011 Non-visible minority 25 28 16 11 14 4 1 56 27 755
2008 Visible minority 23 22 19 21 11 5 0 47 33 71
2008 Non-visible minority 19 26 18 18 13 5 1 48 33 683
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 60 13 27 98
2018 Non-visible minority 50 20 29 604
2017 Visible minority 60 12 28 114
2017 Non-visible minority 47 20 33 683
2014 Visible minority 52 21 27 89
2014 Non-visible minority 51 18 31 672
2011 Visible minority 44 20 36 91
2011 Non-visible minority 48 22 30 754

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 0 25 61 6 3 6 57
2018 Non-visible minority 7 21 56 4 4 9 309
2017 Visible minority 1 17 67 3 9 3 67
2017 Non-visible minority 5 19 57 4 7 7 321
2014 Visible minority 5 22 52 9 9999 13 46
2014 Non-visible minority 5 17 64 7 9999 7 346
2011 Visible minority 0 17 60 13 9999 10 40
2011 Non-visible minority 8 22 54 5 9999 11 363
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 29 71 98
2018 Non-visible minority 18 82 604

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 61 28
2018 Non-visible minority 36 107

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 75 28
2018 Non-visible minority 73 107

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 28
2018 Non-visible minority 8 107

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 28
2018 Non-visible minority 6 107

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 28
2018 Non-visible minority 5 107

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 28
2018 Non-visible minority 39 107

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 54 28
2018 Non-visible minority 44 107

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 43 28
2018 Non-visible minority 49 107

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 28
2018 Non-visible minority 44 107

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 28
2018 Non-visible minority 31 107

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 77 28
2018 Non-visible minority 43 107

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 28
2018 Non-visible minority 30 107

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 28
2018 Non-visible minority 0 107

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 28
2018 Non-visible minority 47 107

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 28
2018 Non-visible minority 30 107

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 28
2018 Non-visible minority 17 107

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 67 28
2018 Non-visible minority 61 107

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 28
2018 Non-visible minority 29 107

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 28
2018 Non-visible minority 9 107

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 27
2018 Non-visible minority 10 100

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 27
2018 Non-visible minority 41 100

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 27
2018 Non-visible minority 56 100

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 27
2018 Non-visible minority 53 100

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 20 27
2018 Non-visible minority 7 100

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 16 26 9 12 21 5 37 28 98
2018 Non-visible minority 11 16 20 9 9 29 5 42 27 600
2017 Visible minority 12 20 17 8 9 26 9 48 26 115
2017 Non-visible minority 12 12 18 7 10 32 9 41 28 681
2014 Visible minority 8 14 14 7 18 28 11 37 40 88
2014 Non-visible minority 11 17 18 11 9 28 6 42 31 673

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 26 21 8 11 10 0 56 22 98
2018 Non-visible minority 25 32 19 8 8 7 1 62 17 601
2017 Visible minority 17 28 25 7 8 12 3 53 18 115
2017 Non-visible minority 24 30 16 9 8 11 1 62 19 682
2014 Visible minority 18 25 22 8 13 10 4 50 24 89
2014 Non-visible minority 19 29 22 11 7 11 1 55 20 673
2011 Visible minority 17 26 25 7 10 13 2 51 20 91
2011 Non-visible minority 24 31 19 8 5 12 1 63 15 754
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 16 84 98
2018 Non-visible minority 7 93 604

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 16
2018 Non-visible minority 27 46

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 46

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 64 16
2018 Non-visible minority 10 46

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 69 16
2018 Non-visible minority 15 46

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 16
2018 Non-visible minority 0 46

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 46

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 14 46

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 46

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 11 46

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 15
2018 Non-visible minority 0 42

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 15
2018 Non-visible minority 0 42

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 40 15
2018 Non-visible minority 28 42

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 15
2018 Non-visible minority 49 42

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 15
2018 Non-visible minority 60 42

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 15
2018 Non-visible minority 0 42

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 13 30 3 9 28 5 38 17 98
2018 Non-visible minority 11 17 22 5 4 36 5 47 16 600
2017 Visible minority 8 13 24 9 6 33 7 36 24 115
2017 Non-visible minority 14 12 17 3 3 44 8 54 11 683
2014 Visible minority 9 14 18 3 10 33 12 42 25 89
2014 Non-visible minority 9 13 21 3 3 42 9 45 12 673

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 24 27 6 8 17 1 51 16 98
2018 Non-visible minority 27 31 21 6 3 11 1 65 11 599
2017 Visible minority 17 25 20 9 6 23 0 55 19 114
2017 Non-visible minority 29 30 16 4 3 17 1 72 8 681
2014 Visible minority 20 26 19 1 13 20 1 58 17 89
2014 Non-visible minority 22 30 21 4 2 20 2 66 7 673
2011 Visible minority 26 21 24 4 6 20 0 58 12 90
2011 Non-visible minority 28 32 17 4 2 17 0 73 7 750
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 28 17 13 16 0 2 54 29 98
2018 Non-visible minority 17 27 22 17 16 0 1 44 34 603
2017 Visible minority 20 24 23 14 17 0 2 46 31 115
2017 Non-visible minority 16 25 19 16 23 0 1 41 40 680

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 20 33 19 14 0 0 33 33 98
2018 Non-visible minority 11 22 29 22 15 0 0 34 37 603
2017 Visible minority 16 18 31 18 16 0 2 34 34 115
2017 Non-visible minority 13 24 26 19 18 0 0 37 37 682

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 22 34 14 13 0 1 38 28 98
2018 Non-visible minority 14 24 31 18 12 0 0 38 31 603
2017 Visible minority 18 21 25 21 14 0 2 39 36 115
2017 Non-visible minority 16 28 25 17 14 0 1 44 31 676

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 20 27 18 22 2 0 32 40 98
2018 Non-visible minority 10 17 26 24 21 1 1 28 46 596
2017 Visible minority 20 15 23 20 20 0 2 35 41 115
2017 Non-visible minority 13 19 25 20 23 0 0 32 44 680

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 16 26 3 11 0 2 60 14 97
2018 Non-visible minority 29 31 21 8 7 0 3 62 16 600
2017 Visible minority 21 26 28 8 12 0 5 49 21 115
2017 Non-visible minority 32 27 18 11 8 0 3 62 20 681

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 16 23 12 11 2 0 53 24 96
2018 Non-visible minority 23 28 21 15 12 0 1 51 28 601
2017 Visible minority 19 25 27 10 18 0 1 44 29 115
2017 Non-visible minority 26 27 22 15 10 0 0 53 25 680

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 33 24 11 7 2 3 56 19 96
2018 Non-visible minority 20 33 26 13 7 0 1 53 20 602
2017 Visible minority 18 33 20 16 12 0 2 52 28 115
2017 Non-visible minority 24 31 24 11 8 1 1 56 20 680

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 27 29 16 5 1 0 50 21 97
2018 Non-visible minority 16 29 29 15 10 0 0 46 25 604
2017 Visible minority 15 26 24 18 14 0 3 42 33 115
2017 Non-visible minority 19 30 25 14 12 0 1 49 26 679

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 29 27 12 11 1 0 50 23 97
2018 Non-visible minority 19 31 24 15 11 0 1 50 26 600
2017 Visible minority 18 25 22 17 15 0 3 45 33 115
2017 Non-visible minority 21 28 21 17 12 0 1 50 29 679

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 30 26 6 7 2 1 59 14 97
2018 Non-visible minority 28 34 22 10 6 0 1 62 16 599
2017 Visible minority 30 29 18 10 8 0 4 62 20 114
2017 Non-visible minority 29 32 21 9 7 0 1 62 17 678

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 26 16 4 1 1 1 79 5 97
2018 Non-visible minority 50 26 13 5 4 0 2 78 9 597
2017 Visible minority 57 21 11 7 2 0 3 80 9 115
2017 Non-visible minority 56 23 12 5 3 0 1 80 8 683

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 25 11 3 0 1 2 85 3 97
2018 Non-visible minority 69 15 5 3 2 0 6 90 5 602

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 16 7 5 11 1 3 76 16 96
2018 Non-visible minority 67 14 5 3 5 0 4 85 9 597
2017 Visible minority 56 19 8 4 8 2 3 79 13 115
2017 Non-visible minority 72 11 6 4 4 0 3 86 8 681

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 29 12 3 4 0 2 81 6 98
2018 Non-visible minority 58 27 9 3 2 0 1 86 5 602
2017 Visible minority 50 24 8 7 7 0 3 77 15 114
2017 Non-visible minority 55 27 11 3 2 0 2 83 5 682

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 20 11 7 11 0 2 70 18 95
2018 Non-visible minority 48 23 12 9 7 0 0 72 16 601
2017 Visible minority 44 22 14 9 7 0 3 69 17 115
2017 Non-visible minority 54 20 11 7 6 0 1 76 13 681

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 15 4 1 2 1 24 91 4 97
2018 Non-visible minority 51 15 7 2 2 0 24 87 4 599
2017 Visible minority 54 12 6 2 2 0 25 88 4 114
2017 Non-visible minority 52 15 6 2 1 0 23 88 4 681

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 19 9 1 2 0 11 87 3 97
2018 Non-visible minority 64 20 8 2 1 0 5 89 3 596
2017 Visible minority 54 21 8 2 3 0 12 85 6 115
2017 Non-visible minority 66 18 6 1 1 0 7 91 2 677

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 64 17 4 7 3 0 5 85 11 97
2018 Non-visible minority 73 11 6 4 3 0 4 87 7 602
2017 Visible minority 69 8 9 3 5 0 5 81 9 115
2017 Non-visible minority 72 9 6 3 5 0 5 85 8 683

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 26 7 8 3 0 6 80 12 97
2018 Non-visible minority 48 28 14 4 3 1 3 78 7 602
2017 Visible minority 50 20 16 7 3 0 4 73 10 115
2017 Non-visible minority 53 26 13 4 2 0 2 81 6 682

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 29 35 22 6 0 0 38 27 98
2018 Non-visible minority 7 30 40 16 6 0 0 37 23 604
2017 Visible minority 8 21 49 6 14 0 2 30 20 115
2017 Non-visible minority 9 26 38 19 8 0 0 35 27 683

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 21 37 22 4 0 0 26 37 95
2018 Non-visible minority 14 23 36 20 8 0 0 27 37 601
2017 Visible minority 14 19 43 18 6 0 0 24 33 115
2017 Non-visible minority 11 25 38 17 8 0 0 26 36 680

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 43 15 8 6 4 0 70 15 97
2018 Non-visible minority 29 40 16 8 4 2 0 71 12 599
2017 Visible minority 26 35 20 10 7 2 0 62 17 115
2017 Non-visible minority 27 43 10 11 5 4 0 73 16 683

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 39 17 17 13 1 0 52 31 98
2018 Non-visible minority 19 34 19 16 11 1 0 53 27 600
2017 Visible minority 14 34 19 16 16 2 0 49 32 115
2017 Non-visible minority 17 38 12 19 13 1 0 55 32 681
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 34 22 8 8 1 1 26 74 98
2018 Non-visible minority 21 29 22 13 13 1 1 22 78 603
2017 Visible minority 24 22 21 16 14 2 1 25 75 114
2017 Non-visible minority 21 26 19 15 16 2 0 21 79 682

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 71
2018 Non-visible minority 26 458
2017 Visible minority 23 83
2017 Non-visible minority 24 522

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 33 71
2018 Non-visible minority 36 458
2017 Visible minority 31 83
2017 Non-visible minority 37 522

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 71
2018 Non-visible minority 22 458
2017 Visible minority 15 83
2017 Non-visible minority 19 522

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 71
2018 Non-visible minority 51 458
2017 Visible minority 57 83
2017 Non-visible minority 53 522

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 2 71
2018 Non-visible minority 8 458
2017 Visible minority 7 83
2017 Non-visible minority 8 522

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 71
2018 Non-visible minority 30 458

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 71
2018 Non-visible minority 35 458
2017 Visible minority 36 83
2017 Non-visible minority 41 522

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 8 38 27 5 4 19 66
2018 Non-visible minority 4 35 20 13 5 22 440
2017 Visible minority 1 45 19 13 2 19 81
2017 Non-visible minority 4 42 20 10 4 20 514

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 38 62 72
2018 Non-visible minority 27 73 457

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 12 23 14 16 27 0 7 38 46 72
2018 Non-visible minority 15 22 19 15 21 2 6 40 39 458
2017 Visible minority 11 21 16 17 29 1 5 34 49 83
2017 Non-visible minority 11 18 13 20 27 2 9 33 53 525

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 19 16 13 43 1 3 25 58 72
2018 Non-visible minority 3 12 12 18 48 2 6 16 71 457
2017 Visible minority 3 7 8 17 59 1 5 11 80 82
2017 Non-visible minority 2 5 7 18 59 2 5 8 84 524

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 17 7 13 12 0 6 66 26 97
2018 Non-visible minority 33 15 17 10 17 1 7 52 29 602
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