2018 Public Service Employee Survey Results for Public Safety Canada by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 24 45 10 13 7 0 0 70 20 613
2018 Ontario (excluding National Capital Region) 34 50 7 10 0 0 0 84 10 29
2018 Quebec (excluding National Capital Region) 21 38 11 31 0 0 0 59 31 19
2018 British Columbia 26 56 9 9 0 0 0 82 9 11
2017 National Capital Region 27 41 11 13 8 0 0 68 21 686
2017 Ontario (excluding National Capital Region) 19 43 6 21 12 0 0 62 32 31
2017 Quebec (excluding National Capital Region) 30 53 13 4 0 0 0 83 4 21
2017 British Columbia 26 64 5 0 5 0 0 90 5 18
2017 Nova Scotia 50 22 0 22 7 0 0 72 28 14
2014 National Capital Region 24 38 12 17 8 0 1 63 25 653
2014 Ontario (excluding National Capital Region) 25 34 16 16 9 0 0 59 25 32
2014 Quebec (excluding National Capital Region) 37 50 6 6 0 0 0 88 6 16
2014 British Columbia 19 25 13 37 0 6 0 47 39 16
2014 Nova Scotia 18 26 9 24 23 0 0 43 48 12

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 41 38 9 8 3 0 0 80 11 612
2018 Ontario (excluding National Capital Region) 34 50 9 3 4 0 0 85 7 29
2018 Quebec (excluding National Capital Region) 25 59 11 0 5 0 0 84 5 19
2018 British Columbia 66 16 9 0 9 0 0 82 9 11
2017 National Capital Region 41 38 9 8 4 0 0 79 12 687
2017 Ontario (excluding National Capital Region) 40 32 3 19 6 0 0 72 25 31
2017 Quebec (excluding National Capital Region) 38 59 0 4 0 0 0 96 4 21
2017 British Columbia 62 28 0 10 0 0 0 90 10 18
2017 Nova Scotia 43 29 0 15 14 0 0 72 28 14
2014 National Capital Region 36 36 11 9 7 0 0 73 17 653
2014 Ontario (excluding National Capital Region) 35 34 16 9 6 0 0 69 15 32
2014 Quebec (excluding National Capital Region) 44 31 19 6 0 0 0 75 6 16
2014 British Columbia 32 43 19 6 0 0 0 75 6 16
2014 Nova Scotia 59 33 0 0 8 0 0 92 8 12

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 35 8 6 4 0 0 82 10 610
2018 Ontario (excluding National Capital Region) 44 43 3 10 0 0 0 87 10 29
2018 Quebec (excluding National Capital Region) 37 32 19 6 6 0 0 70 11 18
2018 British Columbia 61 30 0 0 9 0 0 91 9 11
2017 National Capital Region 47 37 5 7 4 0 0 84 11 686
2017 Ontario (excluding National Capital Region) 46 23 9 16 6 0 0 69 22 31
2017 Quebec (excluding National Capital Region) 34 56 10 0 0 0 0 90 0 21
2017 British Columbia 64 21 0 15 0 0 0 85 15 18
2017 Nova Scotia 58 28 0 7 7 0 0 85 15 14
2014 National Capital Region 41 37 8 7 7 0 0 78 14 652
2014 Ontario (excluding National Capital Region) 41 31 16 9 3 0 0 72 12 32
2014 Quebec (excluding National Capital Region) 56 25 12 0 6 0 0 81 6 16
2014 British Columbia 50 37 0 6 6 0 0 88 12 16
2014 Nova Scotia 43 49 0 0 8 0 0 92 8 12

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 40 33 11 10 6 0 0 73 16 611
2018 Ontario (excluding National Capital Region) 50 37 6 7 0 0 0 87 7 29
2018 Quebec (excluding National Capital Region) 46 25 13 15 0 0 0 71 15 19
2018 British Columbia 65 26 9 0 0 0 0 91 0 11
2017 National Capital Region 39 32 9 11 9 0 0 71 20 687
2017 Ontario (excluding National Capital Region) 47 30 6 9 9 0 0 76 18 31
2017 Quebec (excluding National Capital Region) 35 47 4 0 0 14 0 95 0 21
2017 British Columbia 78 17 0 5 0 0 0 95 5 18
2017 Nova Scotia 57 29 7 0 7 0 0 86 7 14
2014 National Capital Region 31 34 11 12 11 0 0 66 23 652
2014 Ontario (excluding National Capital Region) 28 23 10 22 18 0 0 50 40 32
2014 Quebec (excluding National Capital Region) 38 50 12 0 0 0 0 88 0 16
2014 British Columbia 37 31 19 0 12 0 0 68 12 16
2014 Nova Scotia 60 16 8 7 8 0 0 77 15 12

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 32 43 11 9 5 0 0 76 13 610
2018 Ontario (excluding National Capital Region) 38 38 12 9 3 0 0 77 12 29
2018 Quebec (excluding National Capital Region) 25 56 15 5 0 0 0 81 5 19
2018 British Columbia 65 17 9 0 9 0 0 82 9 11
2017 National Capital Region 31 44 9 10 5 0 0 75 16 686
2017 Ontario (excluding National Capital Region) 27 45 9 10 9 0 0 73 19 31
2017 Quebec (excluding National Capital Region) 17 71 9 4 0 0 0 88 4 21
2017 British Columbia 47 48 0 0 5 0 0 95 5 18
2017 Nova Scotia 28 37 14 22 0 0 0 65 22 14
2014 National Capital Region 27 39 12 12 9 0 0 67 22 653
2014 Ontario (excluding National Capital Region) 22 38 16 9 15 0 0 60 25 32
2014 Quebec (excluding National Capital Region) 30 45 19 6 0 0 0 75 6 16
2014 British Columbia 45 37 6 6 6 0 0 81 12 16
2014 Nova Scotia 43 18 0 24 15 0 0 60 40 12

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 30 34 12 15 9 0 0 64 24 614
2018 Ontario (excluding National Capital Region) 30 32 19 13 7 0 0 62 20 29
2018 Quebec (excluding National Capital Region) 30 25 21 18 5 0 0 56 23 19
2018 British Columbia 39 35 8 0 18 0 0 74 18 11
2017 National Capital Region 31 36 12 13 8 0 0 67 21 687
2017 Ontario (excluding National Capital Region) 38 30 6 14 12 0 0 68 26 31
2017 Quebec (excluding National Capital Region) 23 56 13 4 0 4 0 82 4 21
2017 British Columbia 47 48 5 0 0 0 0 95 0 18
2017 Nova Scotia 34 23 15 14 14 0 0 57 28 14
2014 National Capital Region 22 33 16 15 13 0 0 56 29 653
2014 Ontario (excluding National Capital Region) 18 26 19 9 28 0 0 44 37 32
2014 Quebec (excluding National Capital Region) 31 50 6 13 0 0 0 81 13 16
2014 British Columbia 19 25 18 19 19 0 0 44 38 16
2014 Nova Scotia 26 42 8 0 23 0 0 69 23 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 28 38 13 15 6 0 0 66 22 613
2018 Ontario (excluding National Capital Region) 29 24 24 17 7 0 0 52 23 29
2018 Quebec (excluding National Capital Region) 15 54 21 10 0 0 0 69 10 19
2018 British Columbia 65 8 26 0 0 0 0 74 0 11
2017 National Capital Region 25 44 9 14 7 0 0 69 21 686
2017 Ontario (excluding National Capital Region) 15 49 9 13 15 0 0 64 27 31
2017 Quebec (excluding National Capital Region) 39 44 17 0 0 0 0 83 0 21
2017 British Columbia 31 53 5 10 0 0 0 85 10 18
2017 Nova Scotia 13 51 0 21 14 0 0 65 35 14

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 42 39 10 6 3 0 0 81 8 613
2018 Ontario (excluding National Capital Region) 66 21 10 4 0 0 0 87 4 29
2018 Quebec (excluding National Capital Region) 32 42 5 11 0 10 0 82 12 19
2018 British Columbia 56 18 18 9 0 0 0 74 9 11
2017 National Capital Region 41 37 9 8 4 1 0 78 12 687
2017 Ontario (excluding National Capital Region) 47 36 3 6 9 0 0 83 15 31
2017 Quebec (excluding National Capital Region) 44 52 4 0 0 0 0 96 0 21
2017 British Columbia 69 31 0 0 0 0 0 100 0 18
2017 Nova Scotia 29 35 7 22 7 0 0 64 29 14
2014 National Capital Region 37 37 11 10 5 0 0 74 15 653
2014 Ontario (excluding National Capital Region) 37 38 19 6 0 0 0 75 6 32
2014 Quebec (excluding National Capital Region) 50 37 12 0 0 0 0 88 0 16
2014 British Columbia 37 32 19 12 0 0 0 69 12 16
2014 Nova Scotia 43 17 8 8 23 0 0 60 31 12

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 32 37 11 13 7 0 0 69 20 611
2018 Ontario (excluding National Capital Region) 44 33 13 3 7 0 0 77 10 28
2018 Quebec (excluding National Capital Region) 30 26 18 21 5 0 0 57 26 19
2018 British Columbia 48 26 0 18 9 0 0 74 26 11
2017 National Capital Region 32 37 12 11 9 0 0 68 20 687
2017 Ontario (excluding National Capital Region) 41 21 6 21 12 0 0 62 32 31
2017 Quebec (excluding National Capital Region) 27 47 18 8 0 0 0 74 8 21
2017 British Columbia 52 32 10 5 0 0 0 85 5 18
2017 Nova Scotia 35 15 8 14 28 0 0 50 42 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 49 35 11 2 2 0 0 85 4 609
2018 Ontario (excluding National Capital Region) 57 28 9 3 3 0 0 85 6 29
2018 Quebec (excluding National Capital Region) 41 41 13 5 0 0 0 81 5 19
2018 British Columbia 81 10 10 0 0 0 0 90 0 10
2017 National Capital Region 48 37 8 4 3 0 0 85 7 686
2017 Ontario (excluding National Capital Region) 43 35 12 10 0 0 0 78 10 31
2017 Quebec (excluding National Capital Region) 47 40 0 13 0 0 0 87 13 21
2017 British Columbia 74 15 10 0 0 0 0 90 0 18
2017 Nova Scotia 43 29 14 15 0 0 0 72 15 14
2014 National Capital Region 56 29 9 3 3 0 0 85 6 653
2014 Ontario (excluding National Capital Region) 55 26 6 10 3 0 0 81 13 31
2014 Quebec (excluding National Capital Region) 50 31 19 0 0 0 0 81 0 16
2014 British Columbia 63 19 19 0 0 0 0 81 0 16
2014 Nova Scotia 84 0 0 8 8 0 0 84 16 12

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 31 40 10 11 7 0 0 72 18 612
2018 Ontario (excluding National Capital Region) 25 43 0 22 10 0 0 68 32 29
2018 Quebec (excluding National Capital Region) 20 36 19 21 5 0 0 56 26 19
2018 British Columbia 39 26 26 9 0 0 0 65 9 11
2017 National Capital Region 34 40 10 10 7 0 0 74 16 683
2017 Ontario (excluding National Capital Region) 28 30 12 18 12 0 0 58 30 31
2017 Quebec (excluding National Capital Region) 17 48 22 13 0 0 0 65 13 21
2017 British Columbia 49 26 21 5 0 0 0 74 5 18
2017 Nova Scotia 6 50 7 29 7 0 0 57 36 14
2014 National Capital Region 26 40 12 12 10 0 0 66 22 653
2014 Ontario (excluding National Capital Region) 25 23 12 19 22 0 0 47 40 32
2014 Quebec (excluding National Capital Region) 19 37 38 0 6 0 0 56 6 16
2014 British Columbia 19 25 6 24 25 0 0 44 50 16
2014 Nova Scotia 25 43 9 8 15 0 0 68 23 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 37 12 10 6 0 0 72 16 606
2018 Ontario (excluding National Capital Region) 25 40 26 5 3 0 0 66 9 29
2018 Quebec (excluding National Capital Region) 25 29 25 15 5 0 0 54 21 19
2018 British Columbia 39 35 18 9 0 0 0 74 9 11
2017 National Capital Region 38 34 13 9 7 0 0 72 15 686
2017 Ontario (excluding National Capital Region) 28 23 20 15 13 0 0 52 28 31
2017 Quebec (excluding National Capital Region) 31 47 22 0 0 0 0 78 0 21
2017 British Columbia 54 21 10 5 10 0 0 74 15 18
2017 Nova Scotia 28 29 15 21 7 0 0 57 28 14
2014 National Capital Region 31 34 13 12 10 0 0 66 21 652
2014 Ontario (excluding National Capital Region) 32 25 9 22 13 0 0 57 34 32
2014 Quebec (excluding National Capital Region) 19 37 44 0 0 0 0 56 0 16
2014 British Columbia 19 25 18 0 38 0 0 44 38 16
2014 Nova Scotia 50 26 9 8 7 0 0 76 15 12

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 30 36 14 13 7 0 1 66 19 610
2018 Ontario (excluding National Capital Region) 37 30 17 13 3 0 0 67 16 29
2018 Quebec (excluding National Capital Region) 30 49 11 5 5 0 0 79 11 19
2018 British Columbia 48 35 18 0 0 0 0 82 0 11
2017 National Capital Region 32 40 10 10 7 0 1 73 17 683
2017 Ontario (excluding National Capital Region) 32 29 12 12 16 0 0 61 27 31
2017 Quebec (excluding National Capital Region) 26 52 8 4 0 10 0 86 5 21
2017 British Columbia 59 31 10 0 0 0 0 90 0 18
2017 Nova Scotia 21 28 14 29 8 0 0 49 37 14
2014 National Capital Region 30 33 15 13 8 0 0 64 21 653
2014 Ontario (excluding National Capital Region) 18 35 9 22 16 0 0 53 37 32
2014 Quebec (excluding National Capital Region) 19 62 13 6 0 0 0 81 6 16
2014 British Columbia 32 37 6 6 19 0 0 68 25 16
2014 Nova Scotia 34 41 9 16 0 0 0 75 16 12

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 43 12 7 4 0 0 78 11 613
2018 Ontario (excluding National Capital Region) 43 30 15 7 5 0 0 73 12 29
2018 Quebec (excluding National Capital Region) 49 41 5 5 0 0 0 90 5 19
2018 British Columbia 74 9 0 9 9 0 0 82 18 11
2017 National Capital Region 37 37 12 9 5 0 0 74 14 683
2017 Ontario (excluding National Capital Region) 34 39 9 10 9 0 0 73 19 31
2017 Quebec (excluding National Capital Region) 21 75 0 4 0 0 0 96 4 21
2017 British Columbia 62 27 5 5 0 0 0 89 5 17
2017 Nova Scotia 28 43 7 14 7 0 0 72 21 14
2014 National Capital Region 32 37 14 9 8 0 0 69 17 653
2014 Ontario (excluding National Capital Region) 22 32 25 6 15 0 0 53 22 32
2014 Quebec (excluding National Capital Region) 24 70 6 0 0 0 0 94 0 16
2014 British Columbia 50 19 25 6 0 0 0 69 6 16
2014 Nova Scotia 60 17 0 8 15 0 0 77 23 12

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 32 23 9 9 0 0 59 18 617
2018 Ontario (excluding National Capital Region) 30 36 25 2 6 0 0 66 8 29
2018 Quebec (excluding National Capital Region) 43 30 16 11 0 0 0 74 11 19
2018 British Columbia 31 35 17 18 0 0 0 65 18 11
2017 National Capital Region 26 35 20 12 7 0 0 61 19 687
2017 Ontario (excluding National Capital Region) 39 35 17 0 6 0 3 76 6 31
2017 Quebec (excluding National Capital Region) 38 32 12 8 0 0 10 77 9 21
2017 British Columbia 38 42 15 5 0 0 0 79 5 18
2017 Nova Scotia 50 23 28 0 0 0 0 72 0 14
2014 National Capital Region 24 35 19 12 9 0 1 60 22 652
2014 Ontario (excluding National Capital Region) 34 32 22 3 9 0 0 66 13 32
2014 Quebec (excluding National Capital Region) 75 0 25 0 0 0 0 75 0 16
2014 British Columbia 26 30 25 6 12 0 0 56 19 16
2014 Nova Scotia 74 26 0 0 0 0 0 100 0 12

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 13 27 37 16 5 0 1 22 40 615
2018 Ontario (excluding National Capital Region) 6 29 38 17 7 0 3 24 36 29
2018 Quebec (excluding National Capital Region) 15 40 41 4 0 0 0 4 55 19
2018 British Columbia 0 18 63 19 0 0 0 19 18 10
2017 National Capital Region 14 26 40 13 4 1 2 18 41 685
2017 Ontario (excluding National Capital Region) 16 17 34 12 9 9 3 24 37 31
2017 Quebec (excluding National Capital Region) 4 49 30 12 0 4 0 13 56 21
2017 British Columbia 5 26 58 5 5 0 0 10 31 18
2017 Nova Scotia 14 43 35 0 0 0 7 0 62 14
2014 National Capital Region 15 26 36 16 6 1 1 22 41 653
2014 Ontario (excluding National Capital Region) 25 32 34 0 6 0 3 6 59 32
2014 Quebec (excluding National Capital Region) 0 38 55 0 0 0 6 0 41 16
2014 British Columbia 19 25 50 6 0 0 0 6 44 16
2014 Nova Scotia 25 33 17 25 0 0 0 25 58 12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 17 24 28 21 8 1 1 30 42 614
2018 Ontario (excluding National Capital Region) 9 33 9 26 13 6 3 43 46 29
2018 Quebec (excluding National Capital Region) 20 26 26 16 4 8 0 22 50 19
2018 British Columbia 9 19 38 10 24 0 0 34 28 10
2017 National Capital Region 13 22 28 21 11 2 3 33 37 683
2017 Ontario (excluding National Capital Region) 30 18 19 15 12 3 3 29 51 31
2017 Quebec (excluding National Capital Region) 4 17 21 25 10 22 0 45 27 21
2017 British Columbia 5 21 36 26 12 0 0 38 26 18
2017 Nova Scotia 37 21 28 7 0 0 7 8 62 14
2014 National Capital Region 18 28 27 15 9 2 1 24 48 652
2014 Ontario (excluding National Capital Region) 34 19 35 3 6 3 0 10 55 32
2014 Quebec (excluding National Capital Region) 31 38 25 6 0 0 0 6 69 16
2014 British Columbia 50 19 31 0 0 0 0 0 69 16
2014 Nova Scotia 25 15 42 9 9 0 0 18 40 12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 21 25 31 16 5 1 2 21 47 610
2018 Ontario (excluding National Capital Region) 16 22 33 17 7 3 3 25 40 29
2018 Quebec (excluding National Capital Region) 62 11 24 0 4 0 0 4 72 19
2018 British Columbia 9 39 28 24 0 0 0 24 48 10
2017 National Capital Region 20 23 32 16 5 1 3 22 45 684
2017 Ontario (excluding National Capital Region) 21 27 31 10 3 3 6 13 52 31
2017 Quebec (excluding National Capital Region) 39 27 12 4 10 8 0 15 72 21
2017 British Columbia 31 16 26 10 5 0 12 18 53 18
2017 Nova Scotia 21 50 8 21 0 0 0 21 71 14
2014 National Capital Region 26 27 27 12 4 1 2 17 55 653
2014 Ontario (excluding National Capital Region) 31 28 29 0 9 0 3 10 61 32
2014 Quebec (excluding National Capital Region) 50 38 12 0 0 0 0 0 88 16
2014 British Columbia 57 24 13 7 0 0 0 7 81 16
2014 Nova Scotia 32 26 18 15 9 0 0 24 58 12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 16 22 35 19 7 1 1 26 38 611
2018 Ontario (excluding National Capital Region) 12 9 28 35 13 3 0 50 22 29
2018 Quebec (excluding National Capital Region) 15 31 31 23 0 0 0 23 46 19
2018 British Columbia 0 9 57 24 10 0 0 34 9 10
2017 National Capital Region 16 26 32 18 6 1 2 25 43 681
2017 Ontario (excluding National Capital Region) 13 6 36 18 16 3 9 38 21 31
2017 Quebec (excluding National Capital Region) 8 34 35 8 14 0 0 22 43 21
2017 British Columbia 0 27 50 5 18 0 0 23 27 17
2017 Nova Scotia 7 43 22 21 0 7 0 23 54 14
2014 National Capital Region 17 26 32 16 7 1 1 23 44 653
2014 Ontario (excluding National Capital Region) 19 19 35 18 9 0 0 28 38 32
2014 Quebec (excluding National Capital Region) 12 0 50 31 7 0 0 38 12 16
2014 British Columbia 25 31 24 13 7 0 0 19 57 16
2014 Nova Scotia 9 16 16 50 9 0 0 59 25 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 23 29 27 13 6 1 1 19 54 613
2018 Ontario (excluding National Capital Region) 25 19 17 20 10 3 6 33 49 29
2018 Quebec (excluding National Capital Region) 36 21 16 14 0 13 0 16 66 19
2018 British Columbia 0 47 19 24 0 10 0 27 52 10
2017 National Capital Region 28 25 26 11 7 2 2 18 55 683
2017 Ontario (excluding National Capital Region) 27 6 20 19 16 6 6 39 38 31
2017 Quebec (excluding National Capital Region) 13 26 31 4 14 9 4 20 44 21
2017 British Columbia 15 26 26 28 5 0 0 33 41 18
2017 Nova Scotia 23 21 43 13 0 0 0 13 43 14
2014 National Capital Region 31 27 21 12 6 1 1 19 60 653
2014 Ontario (excluding National Capital Region) 29 28 31 9 3 0 0 12 57 32
2014 Quebec (excluding National Capital Region) 6 25 56 6 6 0 0 13 31 16
2014 British Columbia 50 19 19 12 0 0 0 12 69 16
2014 Nova Scotia 0 17 51 24 8 0 0 32 17 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 28 25 12 5 2 2 17 57 613
2018 Ontario (excluding National Capital Region) 30 23 6 22 10 6 3 35 58 29
2018 Quebec (excluding National Capital Region) 11 33 33 10 4 8 0 16 48 18
2018 British Columbia 9 0 38 29 15 10 0 48 10 10
2017 National Capital Region 23 26 29 11 8 1 3 20 50 685
2017 Ontario (excluding National Capital Region) 39 15 16 18 3 6 3 23 60 31
2017 Quebec (excluding National Capital Region) 0 5 39 29 18 9 0 52 5 21
2017 British Columbia 0 15 36 31 5 12 0 41 17 18
2017 Nova Scotia 37 7 29 13 0 7 7 15 51 14
2014 National Capital Region 17 21 33 17 9 2 3 27 39 652
2014 Ontario (excluding National Capital Region) 23 20 29 16 10 0 3 26 44 31
2014 Quebec (excluding National Capital Region) 25 6 19 44 6 0 0 50 31 16
2014 British Columbia 19 32 25 12 0 6 6 14 58 16
2014 Nova Scotia 9 16 26 31 18 0 0 49 25 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 21 27 33 13 5 1 1 18 49 616
2018 Ontario (excluding National Capital Region) 16 30 24 12 12 3 3 26 49 29
2018 Quebec (excluding National Capital Region) 46 26 11 5 4 8 0 10 78 19
2018 British Columbia 19 28 19 34 0 0 0 34 47 10
2017 National Capital Region 20 22 34 13 7 3 2 21 44 687
2017 Ontario (excluding National Capital Region) 21 27 25 3 12 6 6 17 54 31
2017 Quebec (excluding National Capital Region) 22 43 8 4 14 8 0 20 71 21
2017 British Columbia 31 15 38 15 0 0 0 15 46 18
2017 Nova Scotia 35 28 29 7 0 0 0 7 64 14
2014 National Capital Region 25 26 28 13 6 1 1 20 51 652
2014 Ontario (excluding National Capital Region) 25 25 38 6 6 0 0 12 50 32
2014 Quebec (excluding National Capital Region) 13 37 38 12 0 0 0 12 50 16
2014 British Columbia 57 25 18 0 0 0 0 0 82 16
2014 Nova Scotia 8 25 52 15 0 0 0 15 33 12
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 24 33 16 10 7 6 4 63 19 614
2018 Ontario (excluding National Capital Region) 25 21 24 13 17 0 0 46 30 29
2018 Quebec (excluding National Capital Region) 29 26 10 21 5 0 8 61 28 19
2018 British Columbia 17 39 26 0 0 18 0 68 0 11
2017 National Capital Region 29 30 13 10 9 4 4 64 21 686
2017 Ontario (excluding National Capital Region) 19 27 9 15 18 12 0 52 38 31
2017 Quebec (excluding National Capital Region) 40 26 4 4 0 22 4 89 6 21
2017 British Columbia 31 48 11 5 5 0 0 79 10 18
2017 Nova Scotia 6 59 0 21 7 7 0 70 30 14
2014 National Capital Region 28 31 12 12 10 3 3 63 24 653
2014 Ontario (excluding National Capital Region) 15 25 29 3 22 3 3 43 27 32
2014 Quebec (excluding National Capital Region) 24 57 13 0 0 0 7 87 0 16
2014 British Columbia 38 25 12 0 12 12 0 72 14 16
2014 Nova Scotia 60 16 9 7 0 0 8 83 8 12

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 27 8 10 7 1 0 74 18 613
2018 Ontario (excluding National Capital Region) 57 14 3 10 13 3 0 73 24 29
2018 Quebec (excluding National Capital Region) 59 16 5 15 5 0 0 74 21 19
2018 British Columbia 48 26 9 9 0 9 0 81 10 11
2017 National Capital Region 47 26 8 10 8 0 0 74 18 687
2017 Ontario (excluding National Capital Region) 27 28 9 15 21 0 0 54 37 31
2017 Quebec (excluding National Capital Region) 65 35 0 0 0 0 0 100 0 21
2017 British Columbia 63 27 0 10 0 0 0 90 10 18
2017 Nova Scotia 42 29 0 7 21 0 0 72 28 14
2014 National Capital Region 40 27 10 13 10 1 0 67 23 653
2014 Ontario (excluding National Capital Region) 34 13 12 22 18 0 0 47 40 32
2014 Quebec (excluding National Capital Region) 56 38 6 0 0 0 0 94 0 16
2014 British Columbia 51 6 12 18 12 0 0 57 30 16
2014 Nova Scotia 52 16 9 23 0 0 0 68 23 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 14 24 17 15 12 13 4 46 33 609
2018 Ontario (excluding National Capital Region) 33 19 9 13 17 6 3 56 33 29
2018 Quebec (excluding National Capital Region) 9 25 16 20 11 13 5 43 38 19
2018 British Columbia 17 22 35 0 0 26 0 53 0 11
2017 National Capital Region 15 23 15 13 13 18 2 48 33 686
2017 Ontario (excluding National Capital Region) 7 21 18 13 24 18 0 34 44 31
2017 Quebec (excluding National Capital Region) 4 25 13 4 0 45 9 63 9 21
2017 British Columbia 21 26 21 15 5 12 0 52 23 18
2017 Nova Scotia 13 44 8 14 7 14 0 66 25 14
2014 National Capital Region 13 23 18 14 15 13 3 43 35 653
2014 Ontario (excluding National Capital Region) 3 25 23 6 34 6 3 31 44 32
2014 Quebec (excluding National Capital Region) 6 38 19 19 13 5 0 47 33 16
2014 British Columbia 13 19 12 6 25 18 6 42 41 16
2014 Nova Scotia 17 34 18 0 8 23 0 66 11 12

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 51 33 6 6 3 0 0 85 9 611
2018 Ontario (excluding National Capital Region) 36 38 3 16 7 0 0 74 22 29
2018 Quebec (excluding National Capital Region) 59 26 0 10 5 0 0 85 15 19
2018 British Columbia 56 35 0 0 0 9 0 100 0 11
2017 National Capital Region 49 32 8 7 4 0 0 81 11 684
2017 Ontario (excluding National Capital Region) 25 32 6 23 15 0 0 56 38 30
2017 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 21
2017 British Columbia 69 26 0 5 0 0 0 95 5 18
2017 Nova Scotia 36 35 7 7 14 0 0 72 22 14
2014 National Capital Region 43 33 10 10 4 0 0 76 14 653
2014 Ontario (excluding National Capital Region) 28 32 6 13 22 0 0 60 34 32
2014 Quebec (excluding National Capital Region) 62 32 0 6 0 0 0 94 6 16
2014 British Columbia 45 30 12 6 6 0 0 75 12 16
2014 Nova Scotia 67 33 0 0 0 0 0 100 0 12

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 39 8 6 3 0 0 83 9 614
2018 Ontario (excluding National Capital Region) 41 26 10 7 7 3 6 74 15 28
2018 Quebec (excluding National Capital Region) 25 56 0 13 5 0 0 81 19 19
2018 British Columbia 48 35 18 0 0 0 0 82 0 11
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 39 35 10 10 5 0 0 75 16 611
2018 Ontario (excluding National Capital Region) 50 22 7 10 11 0 0 73 20 28
2018 Quebec (excluding National Capital Region) 20 50 15 10 5 0 0 70 15 19
2018 British Columbia 48 43 9 0 0 0 0 91 0 11
2017 National Capital Region 40 37 8 8 6 1 0 78 14 687
2017 Ontario (excluding National Capital Region) 38 27 9 12 12 3 0 67 24 31
2017 Quebec (excluding National Capital Region) 31 56 4 8 0 0 0 87 8 21
2017 British Columbia 42 36 5 17 0 0 0 78 17 18
2017 Nova Scotia 42 22 8 8 21 0 0 63 29 14
2014 National Capital Region 39 31 11 10 9 1 0 71 18 653
2014 Ontario (excluding National Capital Region) 49 16 6 16 12 0 0 66 28 32
2014 Quebec (excluding National Capital Region) 31 57 5 6 0 0 0 88 6 16
2014 British Columbia 38 12 6 18 25 0 0 50 43 16
2014 Nova Scotia 34 50 9 7 0 0 0 84 7 12

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 45 30 12 7 5 1 0 76 12 612
2018 Ontario (excluding National Capital Region) 42 41 0 7 10 0 0 83 17 28
2018 Quebec (excluding National Capital Region) 33 30 11 21 5 0 0 64 26 19
2018 British Columbia 57 35 9 0 0 0 0 91 0 11
2017 National Capital Region 46 31 9 6 5 2 1 79 12 686
2017 Ontario (excluding National Capital Region) 36 21 9 15 15 4 0 60 31 31
2017 Quebec (excluding National Capital Region) 34 40 17 0 0 10 0 81 0 21
2017 British Columbia 52 38 5 0 5 0 0 90 5 18
2017 Nova Scotia 42 29 8 0 21 0 0 71 21 14
2014 National Capital Region 43 27 12 8 7 2 1 72 16 653
2014 Ontario (excluding National Capital Region) 40 26 6 9 19 0 0 66 28 32
2014 Quebec (excluding National Capital Region) 68 26 6 0 0 0 0 94 0 16
2014 British Columbia 38 12 12 12 13 12 0 57 29 16
2014 Nova Scotia 43 33 17 7 0 0 0 76 7 12

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 44 29 11 9 6 0 0 73 15 611
2018 Ontario (excluding National Capital Region) 42 34 3 7 14 0 0 76 21 28
2018 Quebec (excluding National Capital Region) 32 46 6 17 0 0 0 78 17 18
2018 British Columbia 57 35 9 0 0 0 0 91 0 11
2017 National Capital Region 44 31 8 10 6 1 1 76 16 686
2017 Ontario (excluding National Capital Region) 40 25 9 18 6 3 0 66 25 31
2017 Quebec (excluding National Capital Region) 49 34 13 4 0 0 0 83 4 21
2017 British Columbia 57 21 17 5 0 0 0 78 5 18
2017 Nova Scotia 42 23 7 22 7 0 0 65 28 14
2014 National Capital Region 41 29 9 12 8 0 0 71 20 653
2014 Ontario (excluding National Capital Region) 40 26 13 6 15 0 0 66 22 32
2014 Quebec (excluding National Capital Region) 44 56 0 0 0 0 0 100 0 16
2014 British Columbia 32 19 6 24 19 0 0 50 43 16
2014 Nova Scotia 51 17 25 0 7 0 0 68 7 12

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 58 22 7 5 5 1 0 82 10 613
2018 Ontario (excluding National Capital Region) 67 20 0 6 4 3 0 90 10 28
2018 Quebec (excluding National Capital Region) 53 11 25 6 6 0 0 64 11 18
2018 British Columbia 69 22 0 0 9 0 0 91 9 11
2017 National Capital Region 59 25 7 3 5 1 0 85 8 687
2017 Ontario (excluding National Capital Region) 44 25 6 6 15 4 0 72 22 30
2017 Quebec (excluding National Capital Region) 62 34 4 0 0 0 0 96 0 21
2017 British Columbia 68 32 0 0 0 0 0 100 0 18
2017 Nova Scotia 49 15 15 7 7 7 0 69 15 14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 27 11 9 5 0 0 74 14 608
2018 Ontario (excluding National Capital Region) 56 17 10 7 11 0 0 73 17 28
2018 Quebec (excluding National Capital Region) 25 30 19 21 5 0 0 56 26 19
2018 British Columbia 65 26 9 0 0 0 0 91 0 11
2017 National Capital Region 51 26 9 6 7 0 0 77 14 686
2017 Ontario (excluding National Capital Region) 35 35 9 9 12 0 0 70 21 30
2017 Quebec (excluding National Capital Region) 39 40 13 8 0 0 0 79 8 21
2017 British Columbia 74 21 0 5 0 0 0 95 5 18
2017 Nova Scotia 42 29 7 0 21 0 0 72 21 14
2014 National Capital Region 43 29 10 7 11 0 0 71 18 651
2014 Ontario (excluding National Capital Region) 43 22 9 3 19 3 0 68 23 32
2014 Quebec (excluding National Capital Region) 50 43 0 6 0 0 0 94 6 16
2014 British Columbia 32 30 12 12 13 0 0 62 25 16
2014 Nova Scotia 52 17 16 8 7 0 0 69 15 12
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 35 13 10 5 2 8 69 17 225
2017 National Capital Region 26 34 10 13 7 4 6 67 22 252
2014 National Capital Region 28 29 11 12 7 4 9 66 22 200

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 32 15 13 8 5 0 62 22 615
2018 Ontario (excluding National Capital Region) 24 27 25 17 4 3 0 53 21 29
2018 Quebec (excluding National Capital Region) 24 25 20 10 11 11 0 54 23 19
2018 British Columbia 9 34 40 18 0 0 0 43 18 11
2017 National Capital Region 28 38 11 10 9 5 0 69 19 687
2017 Ontario (excluding National Capital Region) 31 16 21 12 21 0 0 46 33 31
2017 Quebec (excluding National Capital Region) 27 38 23 0 4 8 0 71 5 21
2017 British Columbia 59 15 21 5 0 0 0 74 5 18
2017 Nova Scotia 6 43 8 22 14 7 0 53 39 14
2014 National Capital Region 15 30 18 15 13 9 0 50 31 653
2014 Ontario (excluding National Capital Region) 15 26 15 6 34 3 0 42 42 32
2014 Quebec (excluding National Capital Region) 18 38 37 6 0 0 0 56 6 16
2014 British Columbia 7 31 12 19 19 12 0 43 43 16
2014 Nova Scotia 23 52 9 8 0 8 0 82 9 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 24 31 15 16 11 2 0 56 28 616
2018 Ontario (excluding National Capital Region) 30 34 16 7 10 3 0 66 18 29
2018 Quebec (excluding National Capital Region) 29 5 34 15 11 5 0 36 27 19
2018 British Columbia 9 34 13 35 9 0 0 43 44 11
2017 National Capital Region 26 37 14 11 12 1 0 63 23 686
2017 Ontario (excluding National Capital Region) 31 18 9 18 24 0 0 49 42 31
2017 Quebec (excluding National Capital Region) 17 48 18 8 4 4 0 68 13 21
2017 British Columbia 48 21 10 15 5 0 0 69 21 18
2017 Nova Scotia 6 43 7 22 22 0 0 49 44 14
2014 National Capital Region 14 31 19 18 15 3 0 46 34 652
2014 Ontario (excluding National Capital Region) 9 19 18 19 34 0 0 29 53 32
2014 Quebec (excluding National Capital Region) 5 19 51 19 6 0 0 25 25 16
2014 British Columbia 7 19 18 19 32 6 0 27 54 16
2014 Nova Scotia 15 52 9 16 8 0 0 67 24 12

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 15 30 18 19 14 4 0 47 34 613
2018 Ontario (excluding National Capital Region) 31 21 27 14 3 3 0 54 18 29
2018 Quebec (excluding National Capital Region) 8 11 29 31 11 11 0 21 46 19
2018 British Columbia 10 28 34 10 19 0 0 37 29 10
2017 National Capital Region 18 31 18 17 12 4 0 52 30 687
2017 Ontario (excluding National Capital Region) 28 21 9 18 21 3 0 50 40 31
2017 Quebec (excluding National Capital Region) 8 35 31 13 4 8 0 47 18 21
2017 British Columbia 38 26 5 15 15 0 0 64 31 18
2017 Nova Scotia 0 27 22 22 22 7 0 29 48 14
2014 National Capital Region 9 28 18 22 17 5 0 39 42 652
2014 Ontario (excluding National Capital Region) 6 19 22 15 34 3 0 26 51 32
2014 Quebec (excluding National Capital Region) 7 5 57 25 6 0 0 12 31 16
2014 British Columbia 0 13 6 55 25 0 0 13 81 16
2014 Nova Scotia 8 59 0 25 8 0 0 67 33 12

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 13 31 18 23 14 2 0 45 37 617
2018 Ontario (excluding National Capital Region) 34 22 7 23 11 3 0 58 35 28
2018 Quebec (excluding National Capital Region) 19 24 21 26 5 5 0 45 33 19
2018 British Columbia 17 17 31 18 18 0 0 34 35 11
2017 National Capital Region 17 33 14 19 14 3 0 51 34 686
2017 Ontario (excluding National Capital Region) 25 15 9 19 30 3 0 41 50 31
2017 Quebec (excluding National Capital Region) 14 29 18 25 0 14 0 50 29 21
2017 British Columbia 32 32 10 15 10 0 0 64 26 18
2017 Nova Scotia 7 35 29 7 22 0 0 42 29 14
2014 National Capital Region 9 29 16 24 19 3 0 39 44 653
2014 Ontario (excluding National Capital Region) 6 22 13 22 34 3 0 29 58 32
2014 Quebec (excluding National Capital Region) 5 38 12 44 0 0 0 43 44 16
2014 British Columbia 0 13 31 31 19 6 0 14 53 16
2014 Nova Scotia 0 58 34 0 8 0 0 58 8 12
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 21 42 20 12 5 0 0 63 17 612
2018 Ontario (excluding National Capital Region) 24 40 10 13 9 3 0 67 23 29
2018 Quebec (excluding National Capital Region) 24 20 21 20 11 5 0 46 32 19
2018 British Columbia 26 48 18 9 0 0 0 74 9 11
2017 National Capital Region 25 44 16 8 6 1 0 70 14 685
2017 Ontario (excluding National Capital Region) 22 39 18 18 3 0 0 60 21 30
2017 Quebec (excluding National Capital Region) 25 41 15 19 0 0 0 66 19 20
2017 British Columbia 42 48 0 5 5 0 0 90 10 18
2017 Nova Scotia 14 34 21 15 15 0 0 48 30 14
2014 National Capital Region 24 40 18 10 6 2 0 65 16 653
2014 Ontario (excluding National Capital Region) 25 35 19 9 13 0 0 59 22 32
2014 Quebec (excluding National Capital Region) 0 43 38 19 0 0 0 43 19 16
2014 British Columbia 37 25 6 31 0 0 0 63 31 16
2014 Nova Scotia 0 67 17 16 0 0 0 67 16 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 28 37 14 11 6 2 1 67 18 614
2018 Ontario (excluding National Capital Region) 40 28 18 7 7 0 0 68 13 29
2018 Quebec (excluding National Capital Region) 29 39 5 16 11 0 0 68 26 19
2018 British Columbia 35 31 26 0 0 8 0 71 0 11
2017 National Capital Region 33 36 12 10 6 2 1 71 16 685
2017 Ontario (excluding National Capital Region) 25 51 9 15 0 0 0 76 15 31
2017 Quebec (excluding National Capital Region) 28 42 20 5 0 5 0 74 5 20
2017 British Columbia 42 36 0 17 5 0 0 78 22 18
2017 Nova Scotia 27 45 14 7 7 0 0 72 14 14
2014 National Capital Region 31 34 12 12 6 4 1 69 19 653
2014 Ontario (excluding National Capital Region) 31 29 12 6 18 3 0 62 26 32
2014 Quebec (excluding National Capital Region) 31 50 19 0 0 0 0 81 0 16
2014 British Columbia 37 37 6 0 19 0 0 75 19 16
2014 Nova Scotia 51 32 8 9 0 0 0 83 9 12

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 41 17 7 6 1 0 70 12 614
2018 Ontario (excluding National Capital Region) 39 36 18 3 4 0 0 75 7 28
2018 Quebec (excluding National Capital Region) 4 33 32 15 11 0 5 39 27 19
2018 British Columbia 39 35 26 0 0 0 0 74 0 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 13 18 20 17 18 13 2 37 40 615
2018 Ontario (excluding National Capital Region) 30 22 16 12 14 7 0 55 28 29
2018 Quebec (excluding National Capital Region) 4 31 33 0 16 15 0 42 19 19
2018 British Columbia 9 26 31 18 9 8 0 38 29 11
2017 National Capital Region 13 21 17 15 16 14 4 41 38 686
2017 Ontario (excluding National Capital Region) 9 21 15 21 24 7 3 33 50 31
2017 Quebec (excluding National Capital Region) 5 23 19 25 5 24 0 37 38 20
2017 British Columbia 36 16 10 15 22 0 0 52 37 18
2017 Nova Scotia 21 21 8 22 14 15 0 49 42 14
2014 National Capital Region 12 16 19 18 22 10 3 33 46 653
2014 Ontario (excluding National Capital Region) 3 22 6 16 43 9 0 28 65 32
2014 Quebec (excluding National Capital Region) 12 25 25 24 12 0 0 38 37 16
2014 British Columbia 13 12 25 6 25 18 0 31 39 16
2014 Nova Scotia 34 33 8 9 0 16 0 80 11 12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 17 31 18 18 14 2 0 48 33 612
2018 Ontario (excluding National Capital Region) 27 20 17 22 10 3 0 49 34 29
2018 Quebec (excluding National Capital Region) 21 25 20 15 11 8 0 50 28 19
2018 British Columbia 0 43 22 26 9 0 0 43 35 11
2017 National Capital Region 22 35 16 13 10 4 0 60 23 685
2017 Ontario (excluding National Capital Region) 20 30 12 12 12 14 0 58 28 30
2017 Quebec (excluding National Capital Region) 21 45 8 13 4 8 0 72 19 21
2017 British Columbia 38 36 5 15 5 0 0 74 21 18
2017 Nova Scotia 41 29 7 15 7 0 0 71 22 14
2014 National Capital Region 15 28 16 18 21 2 0 44 40 651
2014 Ontario (excluding National Capital Region) 9 13 19 19 37 3 0 23 57 32
2014 Quebec (excluding National Capital Region) 24 51 19 6 0 0 0 75 6 16
2014 British Columbia 13 31 25 25 6 0 0 44 31 16
2014 Nova Scotia 43 9 25 23 0 0 0 52 23 12

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 15 27 15 16 21 4 2 45 39 615
2018 Ontario (excluding National Capital Region) 25 26 9 14 26 0 0 51 39 29
2018 Quebec (excluding National Capital Region) 25 26 11 21 17 0 0 51 37 18
2018 British Columbia 0 9 13 52 26 0 0 9 78 11
2017 National Capital Region 19 29 13 14 20 3 3 51 36 687
2017 Ontario (excluding National Capital Region) 16 33 12 9 30 0 0 49 39 31
2017 Quebec (excluding National Capital Region) 8 17 31 27 4 13 0 29 36 21
2017 British Columbia 10 32 16 21 21 0 0 43 42 18
2017 Nova Scotia 20 16 21 7 36 0 0 36 43 14
2014 National Capital Region 12 19 10 23 31 2 2 32 57 653
2014 Ontario (excluding National Capital Region) 9 19 9 10 52 0 0 29 62 32
2014 Quebec (excluding National Capital Region) 5 13 19 32 25 0 6 20 60 16
2014 British Columbia 6 19 12 30 32 0 0 26 62 16
2014 Nova Scotia 26 17 9 16 31 0 0 43 48 12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 19 41 19 12 6 3 0 62 18 615
2018 Ontario (excluding National Capital Region) 22 34 32 4 9 0 0 56 12 29
2018 Quebec (excluding National Capital Region) 16 20 20 21 5 19 0 44 32 19
2018 British Columbia 17 17 31 26 9 0 0 34 35 11
2017 National Capital Region 21 40 18 10 7 4 0 63 18 686
2017 Ontario (excluding National Capital Region) 16 30 23 18 7 3 3 49 26 31
2017 Quebec (excluding National Capital Region) 8 52 17 8 0 13 0 70 10 21
2017 British Columbia 38 26 26 5 5 0 0 64 10 18
2017 Nova Scotia 20 29 23 21 7 0 0 49 28 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 38 15 6 2 4 0 76 8 613
2018 Ontario (excluding National Capital Region) 39 23 16 11 7 3 0 65 18 28
2018 Quebec (excluding National Capital Region) 28 25 31 0 5 5 5 59 6 19
2018 British Columbia 47 26 18 9 0 0 0 74 9 11
2017 National Capital Region 35 35 14 4 5 6 0 75 10 684
2017 Ontario (excluding National Capital Region) 30 36 15 9 6 3 0 69 15 31
2017 Quebec (excluding National Capital Region) 32 42 17 0 0 9 0 81 0 21
2017 British Columbia 69 26 0 0 5 0 0 95 5 18
2017 Nova Scotia 29 35 15 0 7 15 0 75 8 14
2014 National Capital Region 34 33 19 4 3 7 0 72 7 651
2014 Ontario (excluding National Capital Region) 25 35 22 3 9 6 0 64 13 32
2014 Quebec (excluding National Capital Region) 31 37 32 0 0 0 0 68 0 16
2014 British Columbia 32 31 6 0 13 18 0 77 16 16
2014 Nova Scotia 67 8 17 0 0 8 0 82 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 30 41 15 7 3 3 0 74 11 613
2018 Ontario (excluding National Capital Region) 45 25 13 10 7 0 0 70 17 29
2018 Quebec (excluding National Capital Region) 23 52 5 5 11 5 0 78 16 19
2018 British Columbia 48 17 26 9 0 0 0 65 9 11
2017 National Capital Region 34 40 11 7 5 3 0 77 12 683
2017 Ontario (excluding National Capital Region) 35 36 6 12 9 3 0 73 21 31
2017 Quebec (excluding National Capital Region) 32 55 8 4 0 0 0 87 4 21
2017 British Columbia 47 43 5 0 5 0 0 90 5 18
2017 Nova Scotia 35 29 29 7 0 0 0 64 7 14
2014 National Capital Region 31 37 16 7 5 4 0 71 12 653
2014 Ontario (excluding National Capital Region) 28 29 15 6 15 6 0 60 23 32
2014 Quebec (excluding National Capital Region) 31 57 13 0 0 0 0 87 0 16
2014 British Columbia 32 37 18 0 13 0 0 69 13 16
2014 Nova Scotia 59 24 17 0 0 0 0 83 0 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 38 41 11 5 4 0 0 80 9 611
2018 Ontario (excluding National Capital Region) 36 37 17 7 3 0 0 73 10 29
2018 Quebec (excluding National Capital Region) 38 51 0 0 11 0 0 89 11 19
2018 British Columbia 56 9 18 18 0 0 0 65 18 11
2017 National Capital Region 43 38 9 7 4 0 0 80 11 686
2017 Ontario (excluding National Capital Region) 40 31 6 12 12 0 0 70 24 31
2017 Quebec (excluding National Capital Region) 44 43 4 4 4 0 0 87 8 21
2017 British Columbia 59 26 15 0 0 0 0 85 0 18
2017 Nova Scotia 35 37 0 28 0 0 0 72 28 14
2014 National Capital Region 36 35 15 8 5 1 0 72 13 653
2014 Ontario (excluding National Capital Region) 18 41 9 6 18 6 0 64 26 32
2014 Quebec (excluding National Capital Region) 43 44 6 6 0 0 0 88 6 16
2014 British Columbia 38 24 19 12 7 0 0 62 19 16
2014 Nova Scotia 52 48 0 0 0 0 0 100 0 12

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 25 29 21 13 11 0 0 54 25 613
2018 Ontario (excluding National Capital Region) 27 34 12 17 10 0 0 61 27 29
2018 Quebec (excluding National Capital Region) 28 21 25 5 16 5 0 52 22 19
2018 British Columbia 48 26 0 26 0 0 0 74 26 11
2017 National Capital Region 26 31 19 12 12 0 0 57 24 686
2017 Ontario (excluding National Capital Region) 28 24 15 6 27 0 0 52 33 31
2017 Quebec (excluding National Capital Region) 35 40 21 0 4 0 0 75 4 21
2017 British Columbia 48 36 10 5 0 0 0 85 5 18
2017 Nova Scotia 20 15 21 37 7 0 0 35 44 14
2014 National Capital Region 15 32 18 18 16 1 0 48 34 653
2014 Ontario (excluding National Capital Region) 9 29 15 6 41 0 0 38 47 32
2014 Quebec (excluding National Capital Region) 25 19 44 12 0 0 0 43 12 16
2014 British Columbia 0 31 12 31 25 0 0 31 57 16
2014 Nova Scotia 35 17 9 24 15 0 0 52 40 12

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 26 34 19 13 9 0 0 60 22 608
2018 Ontario (excluding National Capital Region) 30 31 19 13 7 0 0 61 20 29
2018 Quebec (excluding National Capital Region) 20 29 25 11 16 0 0 49 26 19
2018 British Columbia 18 56 0 26 0 0 0 74 26 11
2017 National Capital Region 27 36 14 13 10 0 0 63 23 687
2017 Ontario (excluding National Capital Region) 32 25 9 12 22 0 0 57 34 30
2017 Quebec (excluding National Capital Region) 35 40 17 0 4 0 5 78 4 21
2017 British Columbia 48 36 10 5 0 0 0 85 5 18
2017 Nova Scotia 28 14 14 36 7 0 0 42 44 14
2014 National Capital Region 17 35 15 19 13 0 0 53 32 653
2014 Ontario (excluding National Capital Region) 12 22 12 19 34 0 0 35 53 32
2014 Quebec (excluding National Capital Region) 18 26 44 12 0 0 0 44 12 16
2014 British Columbia 12 25 6 25 32 0 0 37 57 16
2014 Nova Scotia 43 17 9 16 15 0 0 60 31 12

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 23 24 21 15 12 4 1 49 29 613
2018 Ontario (excluding National Capital Region) 33 26 14 7 21 0 0 59 27 29
2018 Quebec (excluding National Capital Region) 20 24 11 10 31 5 0 46 43 19
2018 British Columbia 35 17 22 9 9 8 0 57 19 11
2017 National Capital Region 25 23 19 14 14 4 1 50 30 686
2017 Ontario (excluding National Capital Region) 28 9 20 21 21 0 0 37 43 31
2017 Quebec (excluding National Capital Region) 23 37 9 17 4 9 0 66 24 20
2017 British Columbia 36 38 10 10 5 0 0 74 15 18
2017 Nova Scotia 20 15 37 7 14 7 0 38 23 14
2014 National Capital Region 18 21 18 16 21 5 0 41 39 653
2014 Ontario (excluding National Capital Region) 15 22 16 13 31 3 0 39 45 32
2014 Quebec (excluding National Capital Region) 25 25 32 12 0 0 6 53 13 16
2014 British Columbia 0 19 37 19 25 0 0 19 44 16
2014 Nova Scotia 43 17 9 0 23 8 0 65 25 12
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 National Capital Region 52 19 29 616
2018 Ontario (excluding National Capital Region) 63 16 21 29
2018 Quebec (excluding National Capital Region) 42 15 43 19
2018 British Columbia 31 44 25 11
2017 National Capital Region 50 18 32 686
2017 Ontario (excluding National Capital Region) 57 6 37 31
2017 Quebec (excluding National Capital Region) 53 21 26 21
2017 British Columbia 48 21 31 18
2017 Nova Scotia 28 37 34 14
2014 National Capital Region 53 17 30 652
2014 Ontario (excluding National Capital Region) 53 18 28 32
2014 Quebec (excluding National Capital Region) 19 37 44 16
2014 British Columbia 45 12 43 16
2014 Nova Scotia 41 34 25 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 National Capital Region 5 23 59 3 3 7 323
2018 Ontario (excluding National Capital Region) 5 29 34 14 0 19 17
2017 National Capital Region 4 20 58 4 6 7 345
2017 Ontario (excluding National Capital Region) 5 10 68 0 17 0 18
2017 Quebec (excluding National Capital Region) 8 0 65 0 26 0 10
2014 National Capital Region 4 19 63 7 9999 8 349
2014 Ontario (excluding National Capital Region) 6 13 81 0 9999 0 17
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 18 82 616
2018 Ontario (excluding National Capital Region) 33 67 29

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 41 111

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 73 111

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 9 111

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 111

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 111

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 4 111

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 39 111

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 46 111

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 National Capital Region 49 111

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 45 111

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 36 111

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 48 111

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 32 111

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 111

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 11 111

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 6 111

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 47 111

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 30 111

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 20 111

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 64 111

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 34 111

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 13 111

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 National Capital Region 17 111

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 111

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 4 111

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 13 111

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 11 111

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 20 111

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 106

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 15 106

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 8 106

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 6 106

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 8 106

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 9 106

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 15 106

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 13 106

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 8 106

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 37 106

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 8 106

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 52 106

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 50 106

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 106

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 9 106

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 12 15 21 9 9 29 5 41 27 613
2018 Ontario (excluding National Capital Region) 10 29 22 11 10 16 3 48 25 29
2018 Quebec (excluding National Capital Region) 9 11 21 11 5 25 18 35 28 19
2018 British Columbia 8 17 40 9 9 18 0 31 21 11
2017 National Capital Region 12 14 18 7 10 30 9 42 28 685
2017 Ontario (excluding National Capital Region) 12 12 19 3 18 30 6 38 33 31
2017 Quebec (excluding National Capital Region) 4 4 0 4 4 66 18 49 51 21
2017 British Columbia 21 11 26 10 5 22 5 43 21 18
2017 Nova Scotia 0 20 29 0 14 37 0 32 22 14
2014 National Capital Region 10 17 17 10 9 29 7 42 31 652
2014 Ontario (excluding National Capital Region) 12 17 9 6 37 19 0 35 53 32
2014 Quebec (excluding National Capital Region) 12 32 25 6 0 19 7 58 8 16
2014 British Columbia 13 6 6 24 32 19 0 24 69 16
2014 Nova Scotia 17 33 17 9 0 24 0 66 12 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 25 32 19 8 7 8 1 63 17 613
2018 Ontario (excluding National Capital Region) 44 16 17 7 13 3 0 62 21 29
2018 Quebec (excluding National Capital Region) 20 19 35 0 16 10 0 43 18 19
2018 British Columbia 17 35 31 18 0 0 0 52 18 11
2017 National Capital Region 23 31 17 9 8 11 1 61 19 686
2017 Ontario (excluding National Capital Region) 18 28 15 9 16 11 3 54 28 31
2017 Quebec (excluding National Capital Region) 22 16 30 4 4 22 0 50 11 21
2017 British Columbia 37 32 5 10 10 5 0 73 22 18
2017 Nova Scotia 14 20 23 21 7 15 0 40 33 14
2014 National Capital Region 19 29 23 10 7 12 1 55 19 653
2014 Ontario (excluding National Capital Region) 25 20 3 6 40 6 0 47 50 32
2014 Quebec (excluding National Capital Region) 31 38 19 0 0 12 0 79 0 16
2014 British Columbia 7 50 12 12 19 0 0 57 32 16
2014 Nova Scotia 42 33 16 9 0 0 0 75 9 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 9 91 616
2018 British Columbia 0 100 11

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 32 53

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 83 53

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 53

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 13 53

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 25 53

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 33 53

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 53

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 27 53

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 28 53

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 53

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 24 53

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 13 53

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 53

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 24 53

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 31 53

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 16 53

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 53

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 National Capital Region 13 53

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 53

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 61 53

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 51

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 20 51

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 51

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 12 51

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 33 51

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 16 51

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 52 51

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 59 51

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 0 51

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 10 51

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 11 16 23 4 5 36 5 46 16 613
2018 Ontario (excluding National Capital Region) 13 22 22 7 4 29 3 53 15 29
2018 Quebec (excluding National Capital Region) 9 11 21 5 5 31 18 39 21 19
2018 British Columbia 0 28 53 0 0 19 0 34 0 10
2017 National Capital Region 13 13 18 4 3 42 7 51 13 687
2017 Ontario (excluding National Capital Region) 12 12 24 0 9 37 6 43 16 31
2017 Quebec (excluding National Capital Region) 0 0 8 0 4 60 27 0 33 21
2017 British Columbia 21 16 15 5 0 38 5 64 9 18
2017 Nova Scotia 14 20 22 0 0 44 0 62 0 14
2014 National Capital Region 9 13 21 3 3 42 10 46 12 653
2014 Ontario (excluding National Capital Region) 15 16 6 19 16 25 3 44 47 32
2014 Quebec (excluding National Capital Region) 12 25 25 0 0 19 19 59 0 16
2014 British Columbia 7 6 12 0 13 62 0 34 34 16
2014 Nova Scotia 18 24 34 0 0 16 8 55 0 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 25 31 22 6 3 12 1 65 11 612
2018 Ontario (excluding National Capital Region) 33 20 19 7 7 13 0 62 16 29
2018 Quebec (excluding National Capital Region) 20 29 30 5 5 10 0 55 12 19
2018 British Columbia 26 25 48 0 0 0 0 52 0 11
2017 National Capital Region 27 29 18 4 3 17 1 69 9 684
2017 Ontario (excluding National Capital Region) 21 28 9 9 9 21 3 65 23 31
2017 Quebec (excluding National Capital Region) 22 34 8 0 4 32 0 82 6 21
2017 British Columbia 47 10 10 10 0 22 0 74 13 18
2017 Nova Scotia 21 27 37 0 0 15 0 57 0 14
2014 National Capital Region 21 30 21 3 2 20 2 66 7 653
2014 Ontario (excluding National Capital Region) 28 13 15 9 22 12 0 47 36 32
2014 Quebec (excluding National Capital Region) 43 25 19 6 0 6 0 73 7 16
2014 British Columbia 7 37 19 0 13 24 0 58 17 16
2014 Nova Scotia 51 32 9 0 0 8 0 90 0 12
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 18 27 21 16 17 0 2 46 33 615
2018 Ontario (excluding National Capital Region) 22 31 22 18 7 0 0 53 25 29
2018 Quebec (excluding National Capital Region) 15 28 11 26 21 0 0 42 47 19
2018 British Columbia 30 18 35 9 9 0 0 48 18 11
2017 National Capital Region 17 24 20 17 21 0 1 41 38 684
2017 Ontario (excluding National Capital Region) 16 18 21 15 27 0 3 35 43 31
2017 Quebec (excluding National Capital Region) 13 27 4 13 43 0 0 40 56 21
2017 British Columbia 15 43 16 15 10 0 0 58 26 18
2017 Nova Scotia 34 29 7 15 15 0 0 63 29 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 10 22 31 22 15 0 0 32 36 616
2018 Ontario (excluding National Capital Region) 20 23 19 22 16 0 0 43 39 29
2018 Quebec (excluding National Capital Region) 30 15 33 16 6 0 0 45 21 18
2018 British Columbia 18 9 31 17 26 0 0 26 43 11
2017 National Capital Region 12 22 27 20 19 0 0 34 39 686
2017 Ontario (excluding National Capital Region) 22 21 33 12 9 0 3 45 21 31
2017 Quebec (excluding National Capital Region) 26 9 53 13 0 0 0 35 13 21
2017 British Columbia 22 26 26 21 5 0 0 48 26 18
2017 Nova Scotia 14 56 0 23 7 0 0 71 29 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 13 24 31 19 13 0 1 37 32 615
2018 Ontario (excluding National Capital Region) 23 32 25 5 14 0 0 55 19 29
2018 Quebec (excluding National Capital Region) 17 11 57 5 4 5 0 29 10 19
2018 British Columbia 18 9 48 18 8 0 0 26 26 11
2017 National Capital Region 15 25 24 20 15 0 1 40 35 680
2017 Ontario (excluding National Capital Region) 34 29 21 3 9 0 3 65 13 31
2017 Quebec (excluding National Capital Region) 26 17 44 9 4 0 0 43 13 21
2017 British Columbia 22 36 26 16 0 0 0 58 16 18
2017 Nova Scotia 15 56 22 0 7 0 0 71 7 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 10 17 28 23 21 1 0 27 45 611
2018 Ontario (excluding National Capital Region) 13 19 19 22 21 5 0 34 45 29
2018 Quebec (excluding National Capital Region) 15 14 33 17 16 6 0 31 34 18
2018 British Columbia 24 19 0 28 28 0 0 44 56 10
2017 National Capital Region 12 17 24 22 25 0 0 29 47 684
2017 Ontario (excluding National Capital Region) 18 21 33 12 13 0 3 41 25 31
2017 Quebec (excluding National Capital Region) 22 43 18 4 8 4 0 67 13 21
2017 British Columbia 32 10 32 10 15 0 0 43 26 18
2017 Nova Scotia 29 35 7 23 7 0 0 64 29 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 29 29 23 7 8 0 3 60 16 612
2018 Ontario (excluding National Capital Region) 37 32 9 7 16 0 0 68 23 29
2018 Quebec (excluding National Capital Region) 44 20 11 6 0 0 20 79 7 18
2018 British Columbia 48 17 9 26 0 0 0 65 26 11
2017 National Capital Region 28 26 21 12 10 0 4 56 22 686
2017 Ontario (excluding National Capital Region) 38 23 24 0 6 3 6 67 6 31
2017 Quebec (excluding National Capital Region) 52 27 4 8 4 0 5 82 13 21
2017 British Columbia 43 31 21 0 5 0 0 74 5 18
2017 Nova Scotia 65 22 0 14 0 0 0 86 14 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 23 27 22 15 13 0 0 50 28 614
2018 Ontario (excluding National Capital Region) 30 23 18 24 0 5 0 55 25 29
2018 Quebec (excluding National Capital Region) 51 17 11 6 6 0 9 75 13 17
2018 British Columbia 53 9 10 19 10 0 0 62 28 10
2017 National Capital Region 22 26 25 15 12 0 0 48 27 684
2017 Ontario (excluding National Capital Region) 28 31 15 14 9 0 3 61 24 31
2017 Quebec (excluding National Capital Region) 58 25 8 5 4 0 0 83 9 21
2017 British Columbia 31 37 22 0 10 0 0 68 10 18
2017 Nova Scotia 43 35 8 7 7 0 0 78 14 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 20 35 24 11 7 1 1 56 19 614
2018 Ontario (excluding National Capital Region) 16 31 28 10 9 0 5 51 20 29
2018 Quebec (excluding National Capital Region) 5 32 40 17 6 0 0 37 22 18
2018 British Columbia 34 0 57 0 10 0 0 34 10 10
2017 National Capital Region 22 33 23 12 8 1 1 56 21 684
2017 Ontario (excluding National Capital Region) 19 26 30 10 11 0 3 47 22 31
2017 Quebec (excluding National Capital Region) 50 25 17 4 0 0 4 77 4 21
2017 British Columbia 21 21 31 17 10 0 0 42 27 18
2017 Nova Scotia 22 35 29 7 7 0 0 56 14 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 16 30 29 15 9 0 0 47 24 616
2018 Ontario (excluding National Capital Region) 23 32 18 19 7 0 0 56 26 29
2018 Quebec (excluding National Capital Region) 9 24 41 10 16 0 0 33 26 19
2018 British Columbia 53 19 19 9 0 0 0 72 9 10
2017 National Capital Region 18 29 25 14 13 0 1 48 27 683
2017 Ontario (excluding National Capital Region) 15 30 21 12 12 3 6 50 27 31
2017 Quebec (excluding National Capital Region) 27 39 22 13 0 0 0 65 13 21
2017 British Columbia 5 37 21 26 10 0 0 43 36 18
2017 Nova Scotia 14 22 41 23 0 0 0 36 23 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 20 30 25 14 10 0 1 50 25 612
2018 Ontario (excluding National Capital Region) 23 32 25 9 12 0 0 55 21 29
2018 Quebec (excluding National Capital Region) 9 34 21 15 21 0 0 43 36 19
2018 British Columbia 10 53 19 19 0 0 0 62 19 10
2017 National Capital Region 21 28 22 16 12 0 1 49 28 683
2017 Ontario (excluding National Capital Region) 16 18 12 24 24 0 6 36 51 31
2017 Quebec (excluding National Capital Region) 27 43 21 9 0 0 0 70 9 21
2017 British Columbia 11 36 16 22 15 0 0 47 37 18
2017 Nova Scotia 29 7 28 22 14 0 0 36 36 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 27 34 22 9 5 1 1 63 15 611
2018 Ontario (excluding National Capital Region) 34 20 26 9 11 0 0 54 20 29
2018 Quebec (excluding National Capital Region) 15 43 21 4 16 0 0 59 20 19
2018 British Columbia 48 0 24 19 9 0 0 48 28 10
2017 National Capital Region 27 33 21 9 8 0 1 61 17 682
2017 Ontario (excluding National Capital Region) 32 31 28 0 3 0 6 67 3 30
2017 Quebec (excluding National Capital Region) 62 21 13 4 0 0 0 82 4 21
2017 British Columbia 48 6 15 26 5 0 0 53 31 18
2017 Nova Scotia 44 42 15 0 0 0 0 85 0 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 48 27 14 5 4 0 2 77 9 612
2018 Ontario (excluding National Capital Region) 64 19 6 7 4 0 0 83 11 28
2018 Quebec (excluding National Capital Region) 72 22 0 6 0 0 0 94 6 18
2017 National Capital Region 55 23 13 6 2 0 1 79 8 687
2017 Ontario (excluding National Capital Region) 56 20 9 6 6 0 3 79 12 31
2017 Quebec (excluding National Capital Region) 78 13 9 0 0 0 0 91 0 21
2017 British Columbia 64 21 10 0 5 0 0 85 5 18
2017 Nova Scotia 73 27 0 0 0 0 0 100 0 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 66 18 6 3 2 0 5 88 6 615
2018 Ontario (excluding National Capital Region) 68 15 14 0 0 0 4 86 0 29
2018 Quebec (excluding National Capital Region) 69 17 6 0 0 0 8 94 0 18
2018 British Columbia 100 0 0 0 0 0 0 100 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 67 15 6 4 5 1 4 85 9 611
2018 Ontario (excluding National Capital Region) 60 20 3 4 13 0 0 80 17 27
2018 Quebec (excluding National Capital Region) 64 16 6 0 6 0 8 88 6 18
2018 British Columbia 43 38 10 0 0 0 9 89 0 10
2017 National Capital Region 71 12 6 4 4 1 3 85 8 685
2017 Ontario (excluding National Capital Region) 54 13 14 3 9 3 3 72 13 31
2017 Quebec (excluding National Capital Region) 91 0 4 0 0 0 5 96 0 21
2017 British Columbia 58 36 5 0 0 0 0 95 0 18
2017 Nova Scotia 65 7 0 14 14 0 0 72 28 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 57 27 10 3 2 0 1 85 5 615
2018 Ontario (excluding National Capital Region) 51 30 3 9 7 0 0 81 16 29
2018 Quebec (excluding National Capital Region) 58 17 6 6 6 0 8 82 12 18
2018 British Columbia 40 60 0 0 0 0 0 100 0 11
2017 National Capital Region 54 27 10 3 3 0 2 83 6 685
2017 Ontario (excluding National Capital Region) 49 16 24 6 0 0 6 68 6 31
2017 Quebec (excluding National Capital Region) 82 13 0 5 0 0 0 95 5 21
2017 British Columbia 58 31 10 0 0 0 0 90 0 18
2017 Nova Scotia 51 28 14 0 7 0 0 78 7 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 48 22 13 8 7 0 1 71 16 613
2018 Ontario (excluding National Capital Region) 57 18 0 17 7 0 0 76 24 26
2018 Quebec (excluding National Capital Region) 41 28 0 15 16 0 0 69 31 19
2018 British Columbia 39 43 18 0 0 0 0 82 0 11
2017 National Capital Region 52 21 11 7 6 0 2 75 14 686
2017 Ontario (excluding National Capital Region) 49 18 14 9 6 0 3 70 15 31
2017 Quebec (excluding National Capital Region) 68 14 9 9 0 0 0 82 9 20
2017 British Columbia 48 26 15 10 0 0 0 74 10 18
2017 Nova Scotia 58 14 7 14 7 0 0 72 21 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 52 14 7 2 1 0 23 87 4 611
2018 Ontario (excluding National Capital Region) 56 18 0 3 4 0 19 91 9 28
2018 Quebec (excluding National Capital Region) 45 10 5 0 11 0 29 78 15 19
2018 British Columbia 40 26 0 0 0 8 26 100 0 11
2017 National Capital Region 51 16 6 2 1 0 23 88 4 684
2017 Ontario (excluding National Capital Region) 52 9 11 0 0 0 28 84 0 31
2017 Quebec (excluding National Capital Region) 60 8 4 0 0 0 27 94 0 21
2017 British Columbia 58 21 5 0 0 0 15 94 0 18
2017 Nova Scotia 44 21 6 0 0 0 29 91 0 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 63 19 9 1 1 0 5 88 3 610
2018 Ontario (excluding National Capital Region) 52 26 3 7 0 0 12 89 7 28
2018 Quebec (excluding National Capital Region) 61 18 6 6 0 0 9 87 6 17
2018 British Columbia 57 18 0 9 0 0 16 89 11 11
2017 National Capital Region 64 19 7 1 2 0 8 90 3 682
2017 Ontario (excluding National Capital Region) 56 22 3 0 0 0 19 96 0 30
2017 Quebec (excluding National Capital Region) 78 8 9 0 0 0 4 91 0 21
2017 British Columbia 64 26 5 5 0 0 0 90 5 18
2017 Nova Scotia 78 8 0 7 0 0 7 93 7 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 72 11 5 4 3 0 5 87 7 615
2018 Ontario (excluding National Capital Region) 71 17 0 0 6 0 7 94 6 28
2018 Quebec (excluding National Capital Region) 76 0 15 8 0 0 0 76 8 18
2018 British Columbia 65 26 9 0 0 0 0 91 0 11
2017 National Capital Region 73 9 6 3 4 0 5 86 8 687
2017 Ontario (excluding National Capital Region) 61 6 6 3 13 0 12 76 18 31
2017 Quebec (excluding National Capital Region) 73 4 18 0 0 0 5 81 0 21
2017 British Columbia 69 16 5 10 0 0 0 85 10 18
2017 Nova Scotia 56 22 7 8 7 0 0 77 15 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 47 28 14 5 3 1 3 78 8 614
2018 Ontario (excluding National Capital Region) 48 21 16 0 6 0 10 76 6 28
2018 Quebec (excluding National Capital Region) 60 11 11 0 5 0 13 82 6 19
2018 British Columbia 57 26 9 9 0 0 0 82 9 11
2017 National Capital Region 52 25 14 4 2 0 3 80 6 686
2017 Ontario (excluding National Capital Region) 45 33 9 3 7 0 3 81 10 31
2017 Quebec (excluding National Capital Region) 79 8 9 4 0 0 0 87 4 21
2017 British Columbia 53 21 21 5 0 0 0 74 5 18
2017 Nova Scotia 64 29 0 7 0 0 0 93 7 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 7 30 40 16 7 0 0 37 23 617
2018 Ontario (excluding National Capital Region) 10 26 42 19 4 0 0 35 23 29
2018 Quebec (excluding National Capital Region) 5 49 20 21 5 0 0 54 26 19
2018 British Columbia 18 9 48 26 0 0 0 26 26 11
2017 National Capital Region 9 25 38 19 9 0 0 34 28 687
2017 Ontario (excluding National Capital Region) 13 19 51 6 12 0 0 31 18 31
2017 Quebec (excluding National Capital Region) 14 34 52 0 0 0 0 48 0 21
2017 British Columbia 15 15 59 10 0 0 0 31 10 18
2017 Nova Scotia 0 43 13 37 7 0 0 43 44 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 15 23 36 20 7 0 0 27 37 610
2018 Ontario (excluding National Capital Region) 9 15 63 10 3 0 0 13 24 29
2018 Quebec (excluding National Capital Region) 5 32 15 30 18 0 0 48 37 19
2018 British Columbia 17 18 48 9 9 0 0 18 35 11
2017 National Capital Region 12 24 38 16 9 0 0 25 37 685
2017 Ontario (excluding National Capital Region) 12 21 48 20 0 0 0 20 33 30
2017 Quebec (excluding National Capital Region) 0 4 70 22 4 0 0 26 4 21
2017 British Columbia 5 26 36 27 5 0 0 32 31 18
2017 Nova Scotia 7 30 34 22 7 0 0 29 37 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 28 42 15 7 5 3 0 72 13 611
2018 Ontario (excluding National Capital Region) 37 39 14 10 0 0 0 76 10 28
2018 Quebec (excluding National Capital Region) 20 49 16 15 0 0 0 69 15 19
2018 British Columbia 48 26 26 0 0 0 0 74 0 11
2017 National Capital Region 26 43 11 11 6 3 0 71 17 687
2017 Ontario (excluding National Capital Region) 33 34 14 12 3 4 0 70 15 31
2017 Quebec (excluding National Capital Region) 25 48 4 8 0 14 0 85 10 21
2017 British Columbia 36 48 5 0 5 5 0 89 5 18
2017 Nova Scotia 34 36 15 15 0 0 0 70 15 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 16 36 19 16 11 1 0 53 27 612
2018 Ontario (excluding National Capital Region) 38 18 9 29 7 0 0 55 36 29
2018 Quebec (excluding National Capital Region) 17 42 15 11 15 0 0 59 26 19
2018 British Columbia 48 43 9 0 0 0 0 91 0 11
2017 National Capital Region 15 37 14 18 14 1 0 53 33 686
2017 Ontario (excluding National Capital Region) 18 37 3 12 27 3 0 57 40 31
2017 Quebec (excluding National Capital Region) 38 40 18 0 0 0 5 81 0 20
2017 British Columbia 38 47 10 5 0 0 0 85 5 18
2017 Nova Scotia 14 35 7 29 15 0 0 49 44 14
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 22 30 22 12 11 1 1 23 77 615
2018 Ontario (excluding National Capital Region) 24 19 29 10 16 0 3 25 75 29
2018 Quebec (excluding National Capital Region) 15 28 21 10 26 0 0 15 85 19
2018 British Columbia 30 26 26 9 9 0 0 30 70 11
2017 National Capital Region 21 26 20 16 14 2 1 21 79 685
2017 Ontario (excluding National Capital Region) 18 24 21 9 27 0 0 18 82 31
2017 Quebec (excluding National Capital Region) 27 13 13 8 39 0 0 27 73 21
2017 British Columbia 21 27 21 5 21 5 0 22 78 18
2017 Nova Scotia 42 20 8 7 23 0 0 42 58 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 26 461
2018 Ontario (excluding National Capital Region) 19 21
2018 Quebec (excluding National Capital Region) 19 16
2017 National Capital Region 22 525
2017 Ontario (excluding National Capital Region) 52 25
2017 Quebec (excluding National Capital Region) 33 15
2017 British Columbia 14 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 38 461
2018 Ontario (excluding National Capital Region) 42 21
2018 Quebec (excluding National Capital Region) 24 16
2017 National Capital Region 36 525
2017 Ontario (excluding National Capital Region) 29 25
2017 Quebec (excluding National Capital Region) 39 15
2017 British Columbia 21 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 22 461
2018 Ontario (excluding National Capital Region) 35 21
2018 Quebec (excluding National Capital Region) 12 16
2017 National Capital Region 19 525
2017 Ontario (excluding National Capital Region) 27 25
2017 Quebec (excluding National Capital Region) 18 15
2017 British Columbia 14 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 50 461
2018 Ontario (excluding National Capital Region) 48 21
2018 Quebec (excluding National Capital Region) 49 16
2017 National Capital Region 54 525
2017 Ontario (excluding National Capital Region) 33 25
2017 Quebec (excluding National Capital Region) 75 15
2017 British Columbia 63 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 7 461
2018 Ontario (excluding National Capital Region) 9 21
2018 Quebec (excluding National Capital Region) 0 16
2017 National Capital Region 8 525
2017 Ontario (excluding National Capital Region) 0 25
2017 Quebec (excluding National Capital Region) 6 15
2017 British Columbia 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 29 461
2018 Ontario (excluding National Capital Region) 32 21
2018 Quebec (excluding National Capital Region) 24 16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 National Capital Region 35 461
2018 Ontario (excluding National Capital Region) 30 21
2018 Quebec (excluding National Capital Region) 39 16
2017 National Capital Region 39 525
2017 Ontario (excluding National Capital Region) 44 25
2017 Quebec (excluding National Capital Region) 45 15
2017 British Columbia 37 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 National Capital Region 4 36 22 12 6 20 441
2018 Ontario (excluding National Capital Region) 9 21 15 17 5 34 20
2018 Quebec (excluding National Capital Region) 5 35 13 20 0 26 15
2017 National Capital Region 3 43 19 11 5 19 514
2017 Ontario (excluding National Capital Region) 0 45 26 4 4 22 25
2017 Quebec (excluding National Capital Region) 0 30 22 12 0 37 16
2017 British Columbia 0 65 14 21 0 0 13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 National Capital Region 28 72 462
2018 Ontario (excluding National Capital Region) 29 71 21
2018 Quebec (excluding National Capital Region) 26 74 15

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 14 22 18 16 22 2 6 40 41 463
2018 Ontario (excluding National Capital Region) 17 27 21 12 18 0 4 46 32 21
2018 Quebec (excluding National Capital Region) 6 22 17 6 36 0 12 32 48 16
2017 National Capital Region 11 18 15 21 26 1 8 32 52 526
2017 Ontario (excluding National Capital Region) 15 20 11 18 37 0 0 35 55 25
2017 Quebec (excluding National Capital Region) 0 22 6 6 54 0 12 25 68 16
2017 British Columbia 7 35 7 14 14 0 23 55 36 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 3 13 12 17 48 2 6 17 70 462
2018 Ontario (excluding National Capital Region) 13 14 8 10 52 0 4 27 64 21
2018 Quebec (excluding National Capital Region) 6 0 6 32 49 0 6 7 87 16
2017 National Capital Region 2 6 8 19 59 2 5 9 83 524
2017 Ontario (excluding National Capital Region) 4 0 8 11 77 0 0 4 88 25
2017 Quebec (excluding National Capital Region) 0 12 0 12 65 0 12 13 87 16
2017 British Columbia 0 7 7 21 49 0 16 8 83 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 National Capital Region 35 15 16 11 16 1 7 54 29 615
2018 Ontario (excluding National Capital Region) 48 19 9 7 14 4 0 69 21 29
2018 Quebec (excluding National Capital Region) 37 11 6 6 22 0 18 59 34 18
2018 British Columbia 40 9 35 0 9 0 8 53 10 11
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