2018 Public Service Employee Survey Results for Public Safety Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 47 9 15 7 0 0 69 22 448
2018 First official language - French 28 43 9 14 6 0 1 71 20 256
2017 First official language - English 24 41 11 14 9 0 0 65 24 511
2017 First official language - French 30 40 11 12 6 0 0 71 18 290
2014 First official language - English 22 36 12 19 10 0 1 59 29 501
2014 First official language - French 27 41 12 14 7 0 0 67 21 264
2011 First official language - English 26 36 15 14 8 0 1 62 23 563
2011 First official language - French 27 39 13 13 6 1 1 67 20 283
2008 First official language - English 24 36 15 15 7 1 3 62 23 477
2008 First official language - French 29 39 14 10 7 0 1 68 17 277

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 41 10 8 5 0 0 77 12 446
2018 First official language - French 46 37 9 6 2 0 0 83 8 256
2017 First official language - English 40 38 8 10 4 0 0 78 14 512
2017 First official language - French 44 39 7 5 5 0 0 83 10 290
2014 First official language - English 37 36 11 9 7 0 0 73 16 501
2014 First official language - French 38 37 11 8 6 0 0 75 14 264
2011 First official language - English 44 35 9 7 4 0 0 79 12 566
2011 First official language - French 41 38 7 7 5 0 0 80 13 283
2008 First official language - English 38 37 10 10 6 0 0 75 15 476
2008 First official language - French 46 32 11 8 3 0 0 78 11 277

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 38 8 7 4 0 0 80 11 445
2018 First official language - French 53 32 8 5 3 0 0 84 8 254
2017 First official language - English 50 34 4 8 4 0 0 84 12 510
2017 First official language - French 43 40 6 7 4 0 0 83 11 290
2014 First official language - English 42 35 8 8 6 0 0 77 14 500
2014 First official language - French 42 39 7 5 6 0 0 82 11 264
2011 First official language - English 49 36 6 6 4 0 0 85 10 566
2011 First official language - French 43 39 9 4 4 0 0 82 8 284
2008 First official language - English 46 37 6 5 6 0 0 84 10 476
2008 First official language - French 44 38 11 4 3 0 0 82 7 277

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 34 11 12 6 0 0 71 18 446
2018 First official language - French 44 32 11 7 5 0 0 76 12 256
2017 First official language - English 39 32 8 12 9 0 0 71 21 512
2017 First official language - French 43 31 9 9 6 2 0 76 15 290
2014 First official language - English 29 36 9 12 13 0 0 66 25 500
2014 First official language - French 39 29 14 10 6 0 0 68 17 264
2011 First official language - English 36 39 11 9 6 0 0 75 14 567
2011 First official language - French 38 34 14 7 7 0 1 72 14 282

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 43 13 10 5 0 0 73 14 445
2018 First official language - French 35 43 10 7 5 0 0 79 12 256
2017 First official language - English 30 45 7 12 6 0 0 74 18 511
2017 First official language - French 32 46 12 6 4 0 0 78 11 290
2014 First official language - English 26 39 10 14 10 0 0 65 25 501
2014 First official language - French 32 37 15 8 8 0 0 69 16 264
2011 First official language - English 32 40 12 8 8 0 0 72 16 564
2011 First official language - French 34 42 10 8 6 0 0 76 14 283
2008 First official language - English 31 40 12 9 8 0 0 71 17 470
2008 First official language - French 35 43 10 7 5 0 0 78 12 275

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 32 13 17 10 1 0 59 27 448
2018 First official language - French 33 37 12 12 6 0 0 70 18 257
2017 First official language - English 32 34 12 13 9 0 0 66 22 512
2017 First official language - French 30 41 11 10 7 0 0 71 17 290
2014 First official language - English 21 31 16 16 15 0 0 52 31 501
2014 First official language - French 25 35 15 12 13 0 0 60 24 264
2011 First official language - English 25 36 13 14 11 0 0 62 25 565
2011 First official language - French 24 38 15 12 10 0 1 63 22 282

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 37 14 16 7 0 0 62 23 448
2018 First official language - French 33 36 14 12 5 0 0 69 17 256
2017 First official language - English 23 42 9 16 9 0 1 66 25 511
2017 First official language - French 26 48 10 11 5 0 0 75 15 290

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 39 12 6 3 0 0 79 9 448
2018 First official language - French 47 38 8 5 1 1 0 86 6 256
2017 First official language - English 41 35 9 9 5 1 0 77 15 512
2017 First official language - French 41 41 8 5 3 1 0 83 9 290
2014 First official language - English 35 36 11 12 6 0 0 72 17 500
2014 First official language - French 39 36 12 8 4 0 0 75 13 264
2011 First official language - English 37 39 12 8 4 1 0 76 12 565
2011 First official language - French 41 41 9 4 4 0 0 83 8 283
2008 First official language - English 40 37 10 6 7 1 0 78 13 476
2008 First official language - French 39 40 11 9 1 1 0 79 10 277

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 38 12 14 9 0 0 65 23 448
2018 First official language - French 39 35 13 10 4 0 0 74 13 253
2017 First official language - English 31 35 11 13 10 0 0 66 22 512
2017 First official language - French 34 38 13 8 7 0 0 71 15 290

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 36 12 2 2 0 0 83 4 444
2018 First official language - French 53 34 8 3 2 0 0 87 4 255
2017 First official language - English 45 37 11 5 2 0 0 82 7 511
2017 First official language - French 53 35 4 4 3 0 0 89 8 290
2014 First official language - English 55 27 10 4 4 0 0 82 8 500
2014 First official language - French 57 28 9 1 3 1 0 87 4 264
2011 First official language - English 55 32 9 1 2 0 0 87 3 566
2011 First official language - French 54 30 10 3 2 0 0 85 5 284

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 38 11 15 7 0 0 66 22 446
2018 First official language - French 32 44 11 8 5 0 0 76 13 256
2017 First official language - English 33 38 10 12 6 0 0 72 18 508
2017 First official language - French 34 40 12 7 7 0 0 74 14 290
2014 First official language - English 21 40 12 14 13 0 0 62 26 501
2014 First official language - French 31 36 12 12 9 0 0 66 21 264
2011 First official language - English 32 40 9 12 6 1 0 72 18 567
2011 First official language - French 34 37 12 11 6 0 0 71 16 284

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 35 17 12 7 0 0 64 19 444
2018 First official language - French 40 40 9 8 3 0 0 80 11 253
2017 First official language - English 37 32 13 11 8 0 0 69 18 511
2017 First official language - French 38 34 15 6 6 0 0 73 13 290
2014 First official language - English 27 35 13 13 12 0 0 62 25 500
2014 First official language - French 38 30 13 10 9 0 0 68 19 264

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 34 15 14 9 0 1 62 23 447
2018 First official language - French 35 39 13 9 4 0 1 75 13 254
2017 First official language - English 31 38 11 11 8 0 1 70 19 510
2017 First official language - French 35 40 11 8 5 1 0 76 14 288
2014 First official language - English 27 35 14 15 10 0 0 62 24 501
2014 First official language - French 34 34 14 11 7 0 0 68 18 264
2011 First official language - English 40 34 11 9 4 1 1 76 13 567
2011 First official language - French 34 41 12 8 4 0 3 77 11 284

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 42 14 8 4 0 0 74 11 449
2018 First official language - French 40 42 8 6 4 0 0 82 9 255
2017 First official language - English 37 36 12 10 5 0 0 73 15 509
2017 First official language - French 38 42 9 6 6 0 0 79 12 288
2014 First official language - English 30 37 13 10 9 0 0 68 19 501
2014 First official language - French 37 36 14 7 6 0 0 73 13 264
2011 First official language - English 39 40 10 8 3 0 0 79 11 567
2011 First official language - French 38 43 7 7 4 1 0 82 11 283
2008 First official language - English 38 42 6 9 4 0 0 80 14 476
2008 First official language - French 41 42 8 7 2 0 0 83 9 277

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 33 22 8 9 0 0 61 17 450
2018 First official language - French 26 33 23 10 8 0 0 59 19 257
2017 First official language - English 28 35 19 9 8 0 0 63 17 512
2017 First official language - French 28 33 20 13 4 0 2 63 17 290
2014 First official language - English 28 33 19 10 10 0 1 61 20 500
2014 First official language - French 27 35 18 12 7 0 0 62 20 264
2011 First official language - English 29 37 19 8 5 0 1 67 13 564
2011 First official language - French 26 42 16 10 6 0 1 68 16 283
2008 First official language - English 26 33 20 9 11 0 1 59 20 476
2008 First official language - French 28 34 19 11 7 0 1 62 18 277

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 24 37 17 5 0 1 22 41 448
2018 First official language - French 9 32 38 15 4 1 1 20 42 257
2017 First official language - English 14 25 41 12 5 1 2 18 40 510
2017 First official language - French 14 30 35 14 4 2 2 18 45 290
2014 First official language - English 17 27 35 15 5 1 0 20 45 501
2014 First official language - French 14 23 40 14 5 0 3 20 39 264
2011 First official language - English 13 24 35 18 7 1 1 26 38 563
2011 First official language - French 14 22 36 17 6 1 4 24 38 282
2008 First official language - English 15 26 36 17 5 0 1 22 42 475
2008 First official language - French 13 36 33 11 5 0 1 17 50 276

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 22 25 21 9 2 1 31 43 448
2018 First official language - French 14 28 30 19 7 2 1 26 43 256
2017 First official language - English 16 20 29 20 12 1 2 33 37 509
2017 First official language - French 11 24 26 21 8 5 3 32 39 289
2014 First official language - English 24 29 26 11 8 2 1 19 54 501
2014 First official language - French 17 24 29 17 8 3 2 26 43 263
2011 First official language - English 18 14 26 24 15 2 2 40 33 564
2011 First official language - French 15 18 26 23 12 2 4 37 36 284
2008 First official language - English 21 24 27 15 9 2 2 25 47 472
2008 First official language - French 18 29 26 14 7 3 3 22 51 275

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 24 30 17 5 1 1 22 48 447
2018 First official language - French 23 26 32 12 5 1 2 18 50 253
2017 First official language - English 21 24 32 15 4 1 2 20 47 510
2017 First official language - French 23 22 27 16 5 3 4 22 49 289
2014 First official language - English 30 28 25 10 5 1 1 15 59 501
2014 First official language - French 27 25 29 12 3 1 3 15 55 264
2011 First official language - English 22 28 27 15 6 1 2 21 52 562
2011 First official language - French 24 26 29 12 5 2 3 18 52 282
2008 First official language - English 27 29 22 14 4 2 2 19 58 476
2008 First official language - French 27 27 27 7 7 1 4 15 56 276

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 21 35 18 8 1 1 26 38 446
2018 First official language - French 13 23 37 21 5 0 0 26 37 255
2017 First official language - English 16 24 33 16 8 0 2 25 41 507
2017 First official language - French 14 26 30 21 5 1 2 27 42 288
2014 First official language - English 17 26 30 18 7 1 1 25 44 501
2014 First official language - French 17 22 36 15 7 1 2 23 40 264
2011 First official language - English 14 20 35 19 9 1 1 29 35 566
2011 First official language - French 15 25 33 19 5 1 3 25 41 282
2008 First official language - English 15 22 32 21 8 0 1 30 38 475
2008 First official language - French 17 29 27 18 5 0 3 25 47 275

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 27 24 15 5 2 1 21 54 446
2018 First official language - French 21 32 27 12 6 1 1 18 55 257
2017 First official language - English 30 21 26 12 7 2 2 20 53 509
2017 First official language - French 23 30 25 10 7 2 3 18 55 288
2014 First official language - English 32 26 22 12 6 1 1 18 59 501
2014 First official language - French 29 29 22 12 6 0 2 19 59 264
2011 First official language - English 23 22 27 16 8 1 3 25 47 565
2011 First official language - French 20 28 24 17 7 1 3 25 50 281
2008 First official language - English 19 22 28 19 9 2 2 29 42 475
2008 First official language - French 18 24 27 17 10 1 4 28 44 275

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 25 26 13 5 2 2 18 55 446
2018 First official language - French 23 32 23 11 6 2 3 18 58 256
2017 First official language - English 22 21 30 15 8 2 3 23 45 510
2017 First official language - French 23 29 27 10 8 2 3 18 54 290
2014 First official language - English 17 20 31 18 9 2 3 28 40 501
2014 First official language - French 17 22 32 16 8 1 3 25 41 262
2011 First official language - English 16 15 29 23 10 3 3 35 34 562
2011 First official language - French 14 25 22 23 11 1 4 35 41 284
2008 First official language - English 23 25 27 13 7 2 2 21 51 475
2008 First official language - French 24 27 26 12 5 3 4 18 54 276

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 27 31 11 4 1 1 16 52 449
2018 First official language - French 21 25 30 15 6 2 1 22 47 257
2017 First official language - English 24 24 32 10 7 2 1 18 49 512
2017 First official language - French 18 21 31 15 7 4 4 24 42 290
2014 First official language - English 29 27 26 10 5 1 1 16 57 501
2014 First official language - French 22 23 32 15 6 2 1 21 46 263
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 31 16 12 10 7 3 58 25 447
2018 First official language - French 28 35 17 8 4 5 3 68 14 256
2017 First official language - English 28 30 12 12 11 4 3 62 24 510
2017 First official language - French 29 32 13 9 7 6 4 68 17 290
2014 First official language - English 30 30 13 11 9 4 3 64 22 501
2014 First official language - French 27 33 12 11 11 3 3 64 23 264

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 27 9 13 10 1 0 67 23 446
2018 First official language - French 59 25 5 7 4 1 0 84 11 256
2017 First official language - English 43 26 9 12 10 0 0 70 22 512
2017 First official language - French 53 27 5 6 7 0 1 81 13 290
2014 First official language - English 38 25 11 14 10 1 0 64 25 501
2014 First official language - French 44 27 9 11 8 0 0 71 19 264

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 23 15 17 15 14 3 43 39 443
2018 First official language - French 17 27 20 11 9 11 5 52 24 255
2017 First official language - English 16 21 15 16 13 18 1 45 36 511
2017 First official language - French 12 28 15 8 13 20 3 52 28 289
2014 First official language - English 12 22 18 13 18 13 3 41 37 501
2014 First official language - French 13 26 20 15 11 12 3 46 31 264

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 34 7 9 5 0 0 79 14 445
2018 First official language - French 58 32 5 3 2 0 0 90 5 255
2017 First official language - English 48 30 8 8 6 0 0 78 14 511
2017 First official language - French 49 34 6 7 2 0 0 84 10 287
2014 First official language - English 43 33 9 10 5 0 0 76 16 501
2014 First official language - French 43 33 11 8 5 0 0 77 13 264

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 39 11 7 3 0 0 79 11 448
2018 First official language - French 47 40 5 5 2 0 1 89 6 254
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 34 12 9 8 0 0 71 17 448
2018 First official language - French 43 37 7 10 2 0 0 80 13 253
2017 First official language - English 39 36 8 9 7 1 0 76 16 512
2017 First official language - French 40 40 7 7 4 1 1 81 12 290
2014 First official language - English 38 30 11 10 9 1 0 69 20 501
2014 First official language - French 41 33 9 9 8 0 0 75 16 264
2011 First official language - English 36 33 11 12 6 0 1 71 18 567
2011 First official language - French 37 34 12 9 8 0 0 72 17 283
2008 First official language - English 35 29 11 11 12 0 1 65 23 477
2008 First official language - French 32 38 11 11 7 1 0 70 19 277

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 28 12 9 7 1 0 72 16 448
2018 First official language - French 49 33 11 5 3 0 0 82 7 254
2017 First official language - English 47 27 8 8 8 2 0 76 16 512
2017 First official language - French 44 36 10 4 3 2 1 82 7 289
2014 First official language - English 42 26 12 9 8 3 1 70 18 501
2014 First official language - French 44 30 11 5 7 2 1 77 12 264
2011 First official language - English 42 29 12 8 7 2 1 73 15 566
2011 First official language - French 40 30 13 7 7 2 1 72 15 283
2008 First official language - English 45 24 8 10 9 4 1 72 20 477
2008 First official language - French 41 30 13 7 6 4 0 74 13 277

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 30 11 10 8 0 0 71 18 447
2018 First official language - French 47 31 10 8 4 0 0 78 12 253
2017 First official language - English 45 27 8 12 7 1 0 73 18 512
2017 First official language - French 44 33 9 7 4 1 1 79 11 289
2014 First official language - English 40 28 11 12 9 1 0 68 20 501
2014 First official language - French 44 31 6 10 8 0 1 75 18 264
2011 First official language - English 41 31 10 10 8 0 1 73 18 565
2011 First official language - French 39 32 9 13 7 0 0 71 20 284
2008 First official language - English 38 30 8 10 12 1 0 69 23 477
2008 First official language - French 38 32 8 12 7 1 1 72 20 277

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 23 7 6 7 1 0 80 14 447
2018 First official language - French 62 21 9 4 2 1 0 85 6 255
2017 First official language - English 55 25 8 5 5 1 0 82 10 511
2017 First official language - French 63 24 6 1 4 1 0 88 6 290

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 25 13 9 8 0 0 70 17 444
2018 First official language - French 50 30 8 8 3 1 0 81 11 254
2017 First official language - English 49 25 9 8 9 0 0 74 17 510
2017 First official language - French 55 27 9 4 6 0 0 82 10 290
2014 First official language - English 41 28 10 9 10 1 0 70 20 500
2014 First official language - French 46 29 9 4 12 0 0 75 16 263
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 37 9 13 8 3 6 68 23 152
2018 First official language - French 24 35 18 7 4 2 10 68 12 106
2017 First official language - English 30 28 9 14 9 3 8 65 25 182
2017 First official language - French 22 43 12 9 5 4 5 72 15 109
2014 First official language - English 23 31 12 12 11 3 7 61 26 146
2014 First official language - French 31 29 12 10 1 4 13 73 13 84

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 30 18 14 10 5 0 55 26 451
2018 First official language - French 30 33 15 12 5 5 0 66 17 255
2017 First official language - English 30 34 11 10 11 3 0 66 22 512
2017 First official language - French 26 37 13 8 9 6 0 68 18 290
2014 First official language - English 14 27 19 16 15 10 0 45 34 501
2014 First official language - French 16 36 17 12 13 6 0 55 27 264
2011 First official language - English 26 27 18 11 11 7 0 57 23 567
2011 First official language - French 25 31 21 7 8 7 1 61 17 281

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 29 15 19 14 2 0 51 34 451
2018 First official language - French 28 32 18 12 9 2 0 61 21 256
2017 First official language - English 26 34 11 13 14 1 0 62 27 511
2017 First official language - French 24 37 17 9 11 1 0 62 21 289
2014 First official language - English 12 28 17 20 20 3 0 42 41 500
2014 First official language - French 15 33 23 15 12 2 0 49 28 263
2011 First official language - English 25 30 19 11 14 2 0 56 25 565
2011 First official language - French 24 33 16 11 12 3 1 59 24 281
2008 First official language - English 18 28 13 22 15 3 0 48 39 473
2008 First official language - French 18 35 21 10 11 5 0 56 22 276

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 28 17 21 17 4 0 43 39 447
2018 First official language - French 18 30 21 18 10 3 0 50 28 256
2017 First official language - English 19 28 14 19 14 4 0 50 35 512
2017 First official language - French 16 34 25 12 10 4 0 52 23 290
2014 First official language - English 8 22 17 26 22 5 0 32 50 500
2014 First official language - French 10 34 21 17 13 5 0 46 32 264
2011 First official language - English 15 32 15 20 13 4 0 49 35 566
2011 First official language - French 16 37 22 11 8 4 1 57 20 284
2008 First official language - English 9 26 14 27 18 5 0 37 48 476
2008 First official language - French 10 29 24 16 11 9 0 43 30 277

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 28 17 24 16 3 0 41 41 451
2018 First official language - French 16 32 19 22 10 1 0 49 32 256
2017 First official language - English 16 31 12 21 17 3 0 48 39 511
2017 First official language - French 20 33 17 15 12 4 0 54 28 290
2014 First official language - English 7 25 16 26 21 4 0 33 49 501
2014 First official language - French 9 36 17 20 17 1 0 46 37 264
2011 First official language - English 15 30 18 19 16 2 0 46 36 566
2011 First official language - French 16 40 16 16 11 1 0 57 27 284
2008 First official language - English 13 28 11 29 17 2 0 42 47 476
2008 First official language - French 14 32 21 15 13 4 0 49 29 277
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 41 20 13 6 1 0 60 19 449
2018 First official language - French 25 41 18 10 5 1 0 67 15 254
2017 First official language - English 24 42 16 10 7 1 0 67 17 510
2017 First official language - French 26 45 17 7 4 2 0 72 11 288
2014 First official language - English 22 37 19 13 7 2 0 60 20 501
2014 First official language - French 25 42 18 8 5 1 0 68 13 264
2011 First official language - English 41 36 10 7 4 1 1 79 11 564
2011 First official language - French 46 37 9 4 2 1 1 85 6 283

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 38 16 13 6 2 1 64 19 448
2018 First official language - French 33 34 14 9 6 2 2 70 15 257
2017 First official language - English 33 35 12 11 7 2 1 69 18 510
2017 First official language - French 32 38 14 8 5 2 0 73 13 289
2014 First official language - English 32 34 11 12 7 4 1 69 20 501
2014 First official language - French 30 35 16 9 5 3 1 68 15 264
2011 First official language - English 33 30 13 10 6 6 3 69 17 562
2011 First official language - French 34 35 11 8 6 5 1 73 15 281
2008 First official language - English 29 32 13 13 8 5 1 65 22 477
2008 First official language - French 28 37 11 8 7 7 1 71 17 277

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 37 20 8 8 1 0 64 16 449
2018 First official language - French 31 42 16 6 4 0 0 74 10 255

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 17 17 19 21 12 2 33 47 449
2018 First official language - French 16 20 24 11 14 12 2 42 29 257
2017 First official language - English 13 22 14 19 18 13 2 41 42 511
2017 First official language - French 13 19 20 12 14 14 6 41 34 289
2014 First official language - English 12 17 16 18 23 11 2 34 47 501
2014 First official language - French 12 17 22 18 21 8 3 32 44 264
2011 First official language - English 13 14 18 16 19 14 6 34 44 566
2011 First official language - French 12 19 20 13 18 12 7 37 38 281

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 14 26 18 21 18 3 0 41 40 448
2018 First official language - French 20 36 18 15 9 2 0 57 24 255
2017 First official language - English 21 34 16 12 12 4 0 57 26 510
2017 First official language - French 25 37 14 12 7 5 0 65 21 289
2014 First official language - English 14 25 14 19 26 2 0 40 46 499
2014 First official language - French 16 31 21 16 12 4 0 49 30 264
2011 First official language - English 19 31 13 18 16 3 1 52 35 563
2011 First official language - French 25 33 17 13 10 1 1 60 23 283
2008 First official language - English 18 34 17 17 13 2 0 53 30 477
2008 First official language - French 26 34 17 12 8 2 1 62 21 277

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 24 16 17 25 3 2 38 45 447
2018 First official language - French 21 31 14 15 14 4 2 54 30 257
2017 First official language - English 17 27 13 15 24 3 2 46 41 512
2017 First official language - French 20 31 15 14 14 4 3 54 30 290
2014 First official language - English 10 18 10 22 37 2 2 29 61 501
2014 First official language - French 13 21 13 23 25 3 2 36 50 264
2011 First official language - English 16 22 15 19 24 1 2 39 44 565
2011 First official language - French 15 28 19 13 22 1 1 44 36 283
2008 First official language - English 19 30 14 14 17 3 2 52 33 476
2008 First official language - French 20 33 17 11 12 3 3 57 25 275

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 38 23 14 8 4 0 53 23 449
2018 First official language - French 26 42 16 8 4 3 0 70 13 257
2017 First official language - English 21 36 19 11 8 4 0 59 20 512
2017 First official language - French 20 44 18 9 6 3 1 66 15 289

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 33 38 16 7 3 3 0 73 11 446
2018 First official language - French 39 35 14 3 2 5 0 79 6 256
2017 First official language - English 36 32 14 5 6 6 1 73 11 509
2017 First official language - French 35 40 14 3 3 6 0 79 6 290
2014 First official language - English 33 30 20 4 3 9 0 69 8 500
2014 First official language - French 34 37 18 3 2 6 0 75 5 263

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 40 17 9 5 3 0 69 14 447
2018 First official language - French 38 41 11 4 2 3 0 82 6 256
2017 First official language - English 32 42 11 8 6 2 0 75 14 510
2017 First official language - French 39 40 9 6 3 3 0 81 9 288
2014 First official language - English 29 35 18 8 6 4 0 67 15 501
2014 First official language - French 34 39 14 5 4 4 0 76 9 264
2011 First official language - English 27 39 16 7 6 5 0 69 14 567
2011 First official language - French 31 43 14 6 2 4 0 77 8 282

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 40 15 6 5 0 0 73 12 446
2018 First official language - French 45 42 5 5 2 0 0 87 8 255
2017 First official language - English 41 36 10 8 5 0 0 77 13 512
2017 First official language - French 46 39 6 5 4 0 0 85 9 289
2014 First official language - English 33 34 16 10 7 1 0 67 17 501
2014 First official language - French 38 41 10 4 5 1 0 80 9 264
2011 First official language - English 36 37 14 6 6 0 0 74 12 568
2011 First official language - French 40 40 8 7 4 0 1 80 12 283
2008 First official language - English 33 38 10 10 8 0 0 71 18 476
2008 First official language - French 32 40 13 8 6 1 0 73 14 276

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 27 22 15 14 0 0 49 30 447
2018 First official language - French 31 32 18 11 8 0 0 63 19 256
2017 First official language - English 25 31 17 13 14 0 0 56 26 511
2017 First official language - French 29 30 20 10 10 0 0 59 21 290
2014 First official language - English 14 30 16 20 20 0 0 43 41 501
2014 First official language - French 17 34 20 15 12 1 0 52 27 264
2011 First official language - English 19 34 21 12 12 1 0 54 25 566
2011 First official language - French 27 33 18 9 10 2 0 61 20 283

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 33 19 15 11 0 0 55 26 445
2018 First official language - French 30 36 18 10 7 0 0 65 17 253
2017 First official language - English 27 35 13 13 12 0 0 62 25 511
2017 First official language - French 28 37 14 13 7 0 0 66 20 290
2014 First official language - English 15 30 16 20 18 0 0 46 38 501
2014 First official language - French 20 38 14 18 9 1 0 58 28 264
2011 First official language - English 23 41 14 11 11 1 0 64 22 566
2011 First official language - French 27 39 17 10 7 0 0 66 17 284
2008 First official language - English 20 33 16 16 13 1 0 53 30 478
2008 First official language - French 24 38 20 10 7 0 0 63 17 277

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 21 22 23 17 14 3 1 44 32 447
2018 First official language - French 27 27 18 11 12 5 0 57 24 256
2017 First official language - English 23 24 18 17 14 3 1 49 32 512
2017 First official language - French 28 23 19 11 13 5 0 55 25 288
2014 First official language - English 17 21 17 16 24 5 0 39 42 501
2014 First official language - French 21 20 22 16 16 5 0 43 34 264
2011 First official language - English 23 28 17 12 15 4 1 54 28 568
2011 First official language - French 28 27 15 11 13 6 0 59 26 283
2008 First official language - English 18 24 19 20 14 4 1 44 36 477
2008 First official language - French 21 28 18 15 11 6 1 53 28 277
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 55 15 30 451
2018 First official language - French 45 26 28 256
2017 First official language - English 50 17 33 511
2017 First official language - French 47 21 31 290
2014 First official language - English 53 17 29 501
2014 First official language - French 48 20 32 263
2011 First official language - English 46 21 32 568
2011 First official language - French 49 22 29 282

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 First official language - English 4 19 59 3 5 9 248
2018 First official language - French 8 26 52 6 1 7 117
2017 First official language - English 4 20 59 3 7 6 254
2017 First official language - French 5 16 59 5 8 7 136
2014 First official language - English 6 18 61 8 9999 7 267
2014 First official language - French 4 17 65 4 9999 10 127
2011 First official language - English 8 19 54 7 9999 13 264
2011 First official language - French 7 26 57 4 9999 7 139
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 22 78 451
2018 First official language - French 14 86 256

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 98
2018 First official language - French 21 36

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 73 98
2018 First official language - French 77 36

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 98
2018 First official language - French 13 36

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 First official language - English 41 98
2018 First official language - French 32 36

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 First official language - English 51 98
2018 First official language - French 35 36

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 First official language - English 56 98
2018 First official language - French 26 36

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 First official language - English 49 98
2018 First official language - French 36 36

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 First official language - English 38 98
2018 First official language - French 24 36

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 First official language - English 56 98
2018 First official language - French 37 36

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 98
2018 First official language - French 21 36

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 98
2018 First official language - French 0 36

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 First official language - English 52 98
2018 First official language - French 37 36

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 First official language - English 28 98
2018 First official language - French 35 36

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 19 98
2018 First official language - French 22 36

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 63 98
2018 First official language - French 59 36

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 32 98
2018 First official language - French 36 36

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 98
2018 First official language - French 15 36

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 98
2018 First official language - French 18 36

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 98
2018 First official language - French 14 36

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 98
2018 First official language - French 17 36

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 21 98
2018 First official language - French 21 36

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 8 91
2018 First official language - French 14 35

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 13 91
2018 First official language - French 23 35

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 91
2018 First official language - French 19 35

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 43 91
2018 First official language - French 32 35

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 First official language - English 54 91
2018 First official language - French 54 35

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 59 91
2018 First official language - French 37 35

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 16 23 10 13 24 5 35 32 446
2018 First official language - French 14 16 18 6 5 35 6 51 19 257
2017 First official language - English 11 13 20 8 11 30 8 38 31 511
2017 First official language - French 13 15 16 6 8 32 11 48 24 289
2014 First official language - English 9 15 17 11 12 30 7 37 36 500
2014 First official language - French 13 20 18 9 7 26 7 49 24 264

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 28 23 10 10 7 1 54 22 448
2018 First official language - French 29 36 15 6 5 9 1 72 12 256
2017 First official language - English 21 30 18 11 8 11 1 59 21 512
2017 First official language - French 25 30 17 6 8 12 2 64 16 289
2014 First official language - English 18 27 22 12 10 11 1 50 25 501
2014 First official language - French 22 33 21 7 3 11 2 64 12 264
2011 First official language - English 22 27 21 8 6 15 1 58 18 567
2011 First official language - French 26 36 17 7 5 9 1 68 13 283
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 10 90 450
2018 First official language - French 6 94 257

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 47
2018 First official language - French 0 15

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 47
2018 First official language - French 0 15

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 First official language - English 10 47
2018 First official language - French 0 15

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 47
2018 First official language - French 0 15

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 47
2018 First official language - French 0 15

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 21 47
2018 First official language - French 34 15

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 9 47
2018 First official language - French 0 15

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 11 47
2018 First official language - French 0 15

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 42
2018 First official language - French 0 15

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 42
2018 First official language - French 0 15

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 12 42
2018 First official language - French 0 15

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 63 42
2018 First official language - French 46 15

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 First official language - English 0 42
2018 First official language - French 0 15

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 9 17 26 5 6 32 5 41 18 447
2018 First official language - French 13 15 19 3 3 40 6 52 12 256
2017 First official language - English 13 11 20 4 4 42 6 45 16 512
2017 First official language - French 13 15 15 2 2 42 11 59 9 290
2014 First official language - English 9 11 22 4 5 42 9 40 17 501
2014 First official language - French 10 17 19 3 1 41 10 54 7 264

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 28 26 7 5 11 1 57 14 446
2018 First official language - French 30 33 16 4 2 13 0 74 8 256
2017 First official language - English 28 27 18 5 4 18 1 67 11 511
2017 First official language - French 27 33 16 3 2 17 2 74 7 288
2014 First official language - English 20 26 22 4 5 21 2 60 11 501
2014 First official language - French 23 35 18 3 0 18 3 73 4 264
2011 First official language - English 27 29 18 4 3 19 0 69 8 562
2011 First official language - French 28 35 17 4 1 15 1 75 5 283
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 28 22 15 16 0 1 48 31 449
2018 First official language - French 16 26 19 19 17 0 3 43 37 257
2017 First official language - English 18 27 20 13 20 0 0 46 34 509
2017 First official language - French 15 20 18 20 26 0 1 35 47 290

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 21 30 20 17 0 0 33 37 450
2018 First official language - French 10 23 31 25 12 0 0 33 36 256
2017 First official language - English 14 24 25 18 18 0 0 38 37 511
2017 First official language - French 12 22 30 20 16 0 1 34 36 290

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 15 23 31 17 13 0 0 39 30 449
2018 First official language - French 11 25 31 19 12 0 1 37 32 257
2017 First official language - English 17 29 22 16 15 0 0 46 32 507
2017 First official language - French 16 23 28 20 12 0 2 39 32 288

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 11 17 26 21 24 1 0 29 45 446
2018 First official language - French 9 17 28 26 17 1 1 27 44 254
2017 First official language - English 15 18 23 20 23 0 0 34 43 510
2017 First official language - French 11 18 27 20 23 0 1 29 44 289

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 29 22 7 9 0 1 61 16 446
2018 First official language - French 30 28 21 8 6 0 7 62 15 256
2017 First official language - English 31 29 18 11 10 0 1 61 21 511
2017 First official language - French 30 22 22 10 7 0 9 57 19 289

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 24 28 20 14 13 1 0 52 27 448
2018 First official language - French 26 22 24 16 11 0 1 49 27 254
2017 First official language - English 22 29 21 15 12 0 0 52 27 509
2017 First official language - French 29 21 27 13 9 0 1 51 22 290

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 33 25 14 9 1 0 51 23 448
2018 First official language - French 23 34 25 10 5 0 3 59 15 255
2017 First official language - English 21 33 22 13 10 0 0 54 24 509
2017 First official language - French 26 29 25 10 5 1 3 58 16 290

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 27 28 18 10 0 0 44 28 449
2018 First official language - French 17 32 31 12 7 0 1 50 19 257
2017 First official language - English 16 29 25 15 14 0 0 46 29 508
2017 First official language - French 22 29 25 13 10 0 2 52 23 290

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 31 24 15 13 0 0 47 28 446
2018 First official language - French 24 30 24 13 7 0 2 55 21 256
2017 First official language - English 19 28 21 18 15 0 0 46 33 508
2017 First official language - French 24 29 23 14 8 0 2 54 23 290

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 34 22 9 6 1 0 62 15 446
2018 First official language - French 27 32 24 9 6 0 2 61 15 255
2017 First official language - English 29 32 20 10 8 0 1 62 18 509
2017 First official language - French 29 32 22 8 7 0 1 62 15 287

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 26 16 6 5 0 1 74 11 444
2018 First official language - French 56 27 9 2 2 0 4 86 4 255
2017 First official language - English 52 25 13 6 3 0 1 78 9 512
2017 First official language - French 63 19 10 4 2 0 3 85 6 290

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 69 15 7 2 3 0 4 88 5 448
2018 First official language - French 63 21 4 3 0 0 8 92 4 256

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 63 16 8 5 7 1 2 80 12 446
2018 First official language - French 69 14 2 2 5 0 7 90 8 252
2017 First official language - English 69 13 6 5 4 1 2 85 9 512
2017 First official language - French 72 9 7 4 4 1 3 85 8 288

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 30 11 3 3 0 0 84 6 449
2018 First official language - French 60 24 8 4 2 0 2 86 5 256
2017 First official language - English 52 29 10 4 3 0 2 83 7 510
2017 First official language - French 58 22 12 3 3 0 2 82 6 290

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 25 15 9 9 0 0 67 18 444
2018 First official language - French 58 19 7 9 5 0 2 78 15 257
2017 First official language - English 50 22 13 8 6 0 2 73 14 512
2017 First official language - French 58 18 9 7 6 0 2 78 13 288

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 52 14 7 2 1 0 23 86 4 447
2018 First official language - French 50 15 6 1 3 0 25 87 5 254
2017 First official language - English 52 15 7 1 1 0 24 88 3 511
2017 First official language - French 53 15 6 3 2 0 21 87 6 288

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 61 23 9 1 1 0 4 88 3 445
2018 First official language - French 65 15 8 2 1 0 8 88 4 254
2017 First official language - English 62 21 7 1 2 0 7 89 3 508
2017 First official language - French 69 15 5 2 1 0 8 91 3 288

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 70 14 5 5 3 0 4 87 8 448
2018 First official language - French 73 9 7 2 3 0 6 87 5 256
2017 First official language - English 70 10 6 4 6 0 4 83 10 512
2017 First official language - French 74 9 6 3 2 0 6 88 5 290

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 29 14 5 2 1 3 78 8 448
2018 First official language - French 50 25 12 4 4 0 4 80 8 256
2017 First official language - English 51 26 15 4 2 0 3 79 6 511
2017 First official language - French 56 24 12 4 2 0 3 82 6 290

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 29 39 19 7 0 0 35 26 450
2018 First official language - French 9 31 41 14 6 0 0 39 20 257
2017 First official language - English 9 24 39 19 9 0 0 33 28 512
2017 First official language - French 9 28 40 15 8 0 1 37 23 290

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 16 23 35 18 7 0 0 25 39 446
2018 First official language - French 11 22 38 23 7 0 0 29 33 255
2017 First official language - English 14 24 39 17 6 0 0 23 38 510
2017 First official language - French 8 24 38 18 11 0 0 30 32 289

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 40 18 9 6 2 0 67 15 447
2018 First official language - French 31 42 13 7 2 4 0 77 10 254
2017 First official language - English 27 41 11 12 6 3 0 70 18 512
2017 First official language - French 26 44 13 8 5 4 0 73 14 290

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 18 31 18 18 14 1 0 49 32 448
2018 First official language - French 18 40 19 14 7 2 0 59 21 255
2017 First official language - English 14 38 11 19 16 1 0 53 36 512
2017 First official language - French 21 35 18 15 10 1 0 56 26 288
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 30 20 13 12 1 1 23 77 449
2018 First official language - French 20 28 26 11 12 1 2 21 79 257
2017 First official language - English 21 27 20 15 15 2 1 22 78 511
2017 First official language - French 21 24 20 14 18 2 0 22 78 289

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 29 336
2018 First official language - French 19 195
2017 First official language - English 24 387
2017 First official language - French 24 221

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 336
2018 First official language - French 35 195
2017 First official language - English 34 387
2017 First official language - French 40 221

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 22 336
2018 First official language - French 18 195
2017 First official language - English 19 387
2017 First official language - French 18 221

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 48 336
2018 First official language - French 54 195
2017 First official language - English 56 387
2017 First official language - French 51 221

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 6 336
2018 First official language - French 8 195
2017 First official language - English 8 387
2017 First official language - French 9 221

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 336
2018 First official language - French 27 195

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 34 336
2018 First official language - French 36 195
2017 First official language - English 38 387
2017 First official language - French 44 221

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 4 34 19 13 5 24 316
2018 First official language - French 5 36 25 10 5 18 192
2017 First official language - English 2 42 19 12 6 20 379
2017 First official language - French 6 44 20 7 2 20 218

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 33 67 335
2018 First official language - French 20 80 197

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 12 23 18 16 23 2 6 38 42 335
2018 First official language - French 17 21 19 14 21 2 6 42 38 197
2017 First official language - English 11 19 12 21 29 1 6 32 54 389
2017 First official language - French 11 18 17 17 25 2 12 33 48 222

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 2 13 12 18 48 2 5 17 70 334
2018 First official language - French 5 11 13 16 47 1 6 17 69 197
2017 First official language - English 3 5 7 16 61 2 4 9 83 388
2017 First official language - French 1 6 7 20 56 1 7 8 84 221

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 39 15 15 10 15 1 5 57 27 448
2018 First official language - French 28 16 16 12 17 1 9 50 32 257
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