2018 Public Service Employee Survey Results for Public Safety Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	25	45	10	14	6	0	1	70	20	309
2018	3 to 10 years in current department or agency	23	44	8	17	7	0	0	67	24	277
2018	11 to 20 years in current department or agency	20	54	9	10	7	0	0	74	17	103
2018	More than 20 years in current department or agency	41	38	21	0	0	0	0	79	0	10
2017	Less than 3 years in current department or agency	24	41	10	15	9	0	1	65	24	340
2017	3 to 10 years in current department or agency	30	39	11	12	8	0	0	69	20	328
2017	11 to 20 years in current department or agency	24	46	12	12	6	0	0	70	18	107
2014	Less than 3 years in current department or agency	26	41	9	16	7	1	1	68	23	171
2014	3 to 10 years in current department or agency	23	38	13	17	9	0	0	61	26	485
2014	11 to 20 years in current department or agency	23	32	13	24	7	0	0	56	31	89
2014	More than 20 years in current department or agency	36	19	9	18	18	0	0	55	36	11

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	39	12	6	4	78	10	308
2018	3 to 10 years in current department or agency	41	40	7	8	4	81	11	277
2018	11 to 20 years in current department or agency	42	36	9	9	4	78	13	102
2018	More than 20 years in current department or agency	30	54	17	0	0	83	0	10
2017	Less than 3 years in current department or agency	42	39	6	8	4	82	12	341
2017	3 to 10 years in current department or agency	39	38	9	9	5	77	14	328
2017	11 to 20 years in current department or agency	48	40	7	4	1	88	5	107
2014	Less than 3 years in current department or agency	43	36	8	9	4	79	13	171
2014	3 to 10 years in current department or agency	33	39	12	9	7	72	16	485
2014	11 to 20 years in current department or agency	50	29	8	6	8	79	13	89
2014	More than 20 years in current department or agency	28	18	27	18	9	46	27	11

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	33	10	6	4	80	10	307
2018	3 to 10 years in current department or agency	45	37	7	6	4	83	10	276
2018	11 to 20 years in current department or agency	49	35	5	7	4	85	10	102
2018	More than 20 years in current department or agency	30	64	0	6	0	94	6	10
2017	Less than 3 years in current department or agency	47	35	6	9	4	82	13	341
2017	3 to 10 years in current department or agency	48	36	4	7	5	84	12	327
2017	11 to 20 years in current department or agency	53	35	6	5	1	88	6	106
2014	Less than 3 years in current department or agency	45	39	6	6	4	84	10	171
2014	3 to 10 years in current department or agency	40	38	9	8	6	77	13	484
2014	11 to 20 years in current department or agency	51	29	4	4	11	80	16	89
2014	More than 20 years in current department or agency	28	36	18	9	9	64	18	11

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	34	12	8	4	0	0	76	12	309
2018	3 to 10 years in current department or agency	37	33	12	13	6	0	0	70	18	275
2018	11 to 20 years in current department or agency	40	32	8	12	9	0	0	72	21	103
2018	More than 20 years in current department or agency	54	30	0	0	16	0	0	84	16	10
2017	Less than 3 years in current department or agency	41	32	7	11	7	1	0	74	18	341
2017	3 to 10 years in current department or agency	39	31	10	10	10	0	0	70	20	328
2017	11 to 20 years in current department or agency	42	32	7	13	6	0	0	74	19	107
2014	Less than 3 years in current department or agency	42	30	12	9	7	0	1	72	16	171
2014	3 to 10 years in current department or agency	31	35	12	12	10	0	0	66	23	484
2014	11 to 20 years in current department or agency	24	36	7	11	19	1	1	62	31	89
2014	More than 20 years in current department or agency	27	28	9	9	27	0	0	55	36	11

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	42	15	8	3	74	11	308
2018	3 to 10 years in current department or agency	32	44	8	9	7	77	15	275
2018	11 to 20 years in current department or agency	34	45	9	7	5	79	12	103
2018	More than 20 years in current department or agency	30	40	0	30	0	70	30	10
2017	Less than 3 years in current department or agency	31	46	9	9	5	76	14	341
2017	3 to 10 years in current department or agency	28	47	7	12	6	75	18	327
2017	11 to 20 years in current department or agency	42	38	13	5	2	80	7	107
2014	Less than 3 years in current department or agency	34	41	11	9	5	75	14	171
2014	3 to 10 years in current department or agency	24	38	13	14	11	62	25	485
2014	11 to 20 years in current department or agency	39	32	7	13	10	70	23	89
2014	More than 20 years in current department or agency	9	73	0	0	18	82	18	11

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	32	12	15	6	1	0	67	21	310
2018	3 to 10 years in current department or agency	27	33	12	17	11	0	0	60	27	277
2018	11 to 20 years in current department or agency	21	42	14	14	9	0	0	64	23	103
2018	More than 20 years in current department or agency	41	9	10	0	40	0	0	50	40	10
2017	Less than 3 years in current department or agency	33	37	10	11	7	1	0	71	18	341
2017	3 to 10 years in current department or agency	28	36	14	14	9	0	0	64	22	328
2017	11 to 20 years in current department or agency	34	37	10	12	7	0	0	71	19	107
2014	Less than 3 years in current department or agency	33	38	14	7	8	0	1	72	14	171
2014	3 to 10 years in current department or agency	20	30	17	17	16	0	0	50	33	485
2014	11 to 20 years in current department or agency	15	35	17	16	17	0	0	50	33	89
2014	More than 20 years in current department or agency	9	28	18	36	9	0	0	37	45	11

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	40	12	15	4	0	0	69	18	310
2018	3 to 10 years in current department or agency	27	34	15	15	10	0	0	60	24	276
2018	11 to 20 years in current department or agency	27	40	13	12	8	0	0	67	20	103
2018	More than 20 years in current department or agency	41	9	30	20	0	0	0	50	20	10
2017	Less than 3 years in current department or agency	22	47	10	12	8	0	1	69	21	341
2017	3 to 10 years in current department or agency	23	44	9	16	7	0	0	67	24	328
2017	11 to 20 years in current department or agency	35	38	10	12	4	1	0	74	16	107

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	39	11	6	1	0	82	7	312
2018	3 to 10 years in current department or agency	42	38	10	7	4	0	80	10	275
2018	11 to 20 years in current department or agency	43	41	8	5	2	1	85	7	103
2018	More than 20 years in current department or agency	50	20	30	0	0	0	70	0	10
2017	Less than 3 years in current department or agency	45	36	7	6	5	1	81	11	341
2017	3 to 10 years in current department or agency	36	38	11	10	4	1	75	14	328
2017	11 to 20 years in current department or agency	48	36	6	6	3	1	85	9	107
2014	Less than 3 years in current department or agency	46	37	9	6	2	0	83	8	170
2014	3 to 10 years in current department or agency	35	35	13	11	7	0	70	18	485
2014	11 to 20 years in current department or agency	33	37	11	15	3	0	71	19	89
2014	More than 20 years in current department or agency	9	55	9	27	0	0	64	27	11

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	38	14	12	3	70	16	310
2018	3 to 10 years in current department or agency	33	32	10	14	10	65	24	274
2018	11 to 20 years in current department or agency	27	44	12	8	10	70	18	103
2018	More than 20 years in current department or agency	41	30	0	9	20	71	29	10
2017	Less than 3 years in current department or agency	34	36	13	9	8	70	17	341
2017	3 to 10 years in current department or agency	30	38	11	12	10	68	21	328
2017	11 to 20 years in current department or agency	34	33	12	13	8	67	21	107

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	32	14	3	1	0	81	4	309
2018	3 to 10 years in current department or agency	48	38	9	2	3	0	85	5	275
2018	11 to 20 years in current department or agency	57	34	5	1	2	0	92	3	101
2018	More than 20 years in current department or agency	52	48	0	0	0	0	100	0	10
2017	Less than 3 years in current department or agency	45	39	9	5	2	0	84	7	340
2017	3 to 10 years in current department or agency	49	35	8	5	3	0	84	8	328
2017	11 to 20 years in current department or agency	60	30	6	3	1	0	90	4	107
2014	Less than 3 years in current department or agency	59	27	11	1	2	0	86	3	171
2014	3 to 10 years in current department or agency	54	27	10	4	4	1	82	8	484
2014	11 to 20 years in current department or agency	61	27	8	3	1	0	88	4	89
2014	More than 20 years in current department or agency	64	27	0	0	9	0	91	9	11

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	39	12	12	5	0	0	71	17	311
2018	3 to 10 years in current department or agency	26	41	11	13	9	0	0	68	21	275
2018	11 to 20 years in current department or agency	32	41	10	11	6	0	0	72	18	102
2018	More than 20 years in current department or agency	30	55	0	9	6	0	0	84	16	10
2017	Less than 3 years in current department or agency	36	35	11	11	5	1	0	72	17	338
2017	3 to 10 years in current department or agency	30	43	11	9	7	0	0	73	16	327
2017	11 to 20 years in current department or agency	36	39	9	11	5	0	0	75	16	107
2014	Less than 3 years in current department or agency	32	40	10	9	8	1	0	73	17	171
2014	3 to 10 years in current department or agency	22	39	14	13	12	0	0	61	25	485
2014	11 to 20 years in current department or agency	21	39	5	19	15	0	1	60	34	89
2014	More than 20 years in current department or agency	9	37	18	18	18	0	0	46	36	11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	38	15	10	3	72	13	308
2018	3 to 10 years in current department or agency	32	36	12	11	8	68	19	272
2018	11 to 20 years in current department or agency	38	33	12	11	6	71	17	103
2018	More than 20 years in current department or agency	21	37	24	11	6	58	18	10
2017	Less than 3 years in current department or agency	41	29	14	8	7	70	15	340
2017	3 to 10 years in current department or agency	33	38	13	10	6	71	16	328
2017	11 to 20 years in current department or agency	40	31	13	7	9	71	16	107
2014	Less than 3 years in current department or agency	39	32	16	6	6	71	13	170
2014	3 to 10 years in current department or agency	28	34	12	14	12	62	26	485
2014	11 to 20 years in current department or agency	30	32	13	13	12	62	25	89
2014	More than 20 years in current department or agency	19	27	36	0	18	46	18	11

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	37	16	11	5	0	1	68	16	310
2018	3 to 10 years in current department or agency	31	31	14	14	9	0	1	63	23	274
2018	11 to 20 years in current department or agency	25	46	9	11	9	0	0	71	20	103
2018	More than 20 years in current department or agency	41	9	10	33	6	0	0	50	40	10
2017	Less than 3 years in current department or agency	36	36	11	8	7	1	1	73	16	337
2017	3 to 10 years in current department or agency	30	40	11	13	6	0	0	70	19	328
2017	11 to 20 years in current department or agency	33	42	9	9	7	0	0	74	16	107
2014	Less than 3 years in current department or agency	39	32	15	8	6	0	1	71	14	171
2014	3 to 10 years in current department or agency	26	36	14	15	9	0	0	62	24	485
2014	11 to 20 years in current department or agency	24	33	13	16	12	1	0	58	28	89
2014	More than 20 years in current department or agency	27	28	27	0	18	0	0	55	18	11

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	43	11	7	2	79	9	312
2018	3 to 10 years in current department or agency	35	40	12	8	6	75	14	275
2018	11 to 20 years in current department or agency	36	41	16	4	3	78	7	103
2018	More than 20 years in current department or agency	39	44	10	6	0	83	6	10
2017	Less than 3 years in current department or agency	40	37	10	8	6	76	14	338
2017	3 to 10 years in current department or agency	35	38	11	10	5	74	15	326
2017	11 to 20 years in current department or agency	40	41	10	5	3	82	8	107
2014	Less than 3 years in current department or agency	43	35	12	6	5	77	10	171
2014	3 to 10 years in current department or agency	28	38	14	10	9	66	19	485
2014	11 to 20 years in current department or agency	37	37	8	10	8	74	18	89
2014	More than 20 years in current department or agency	18	46	9	18	9	64	27	11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	34	17	7	9	0	67	16	312
2018	3 to 10 years in current department or agency	24	34	24	9	9	0	58	19	277
2018	11 to 20 years in current department or agency	16	31	33	14	7	0	47	21	103
2018	More than 20 years in current department or agency	28	34	28	0	9	0	63	9	10
2017	Less than 3 years in current department or agency	33	32	19	9	5	1	66	14	341
2017	3 to 10 years in current department or agency	23	36	20	11	8	1	60	20	328
2017	11 to 20 years in current department or agency	25	37	19	13	6	0	62	19	107
2014	Less than 3 years in current department or agency	27	40	16	9	8	0	66	18	171
2014	3 to 10 years in current department or agency	27	33	19	12	8	0	61	20	484
2014	11 to 20 years in current department or agency	32	26	26	5	11	1	58	16	89
2014	More than 20 years in current department or agency	36	37	0	0	27	0	73	27	11

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	26	37	19	6	0	1	26	37	312
2018	3 to 10 years in current department or agency	16	28	38	13	4	0	1	17	44	277
2018	11 to 20 years in current department or agency	17	30	35	14	3	0	0	17	47	101
2018	More than 20 years in current department or agency	6	29	41	13	10	0	0	24	35	10
2017	Less than 3 years in current department or agency	11	23	43	14	5	2	2	20	35	340
2017	3 to 10 years in current department or agency	16	31	36	11	4	0	2	16	48	328
2017	11 to 20 years in current department or agency	14	30	37	12	5	0	3	17	45	106
2014	Less than 3 years in current department or agency	15	20	31	23	8	2	1	32	37	171
2014	3 to 10 years in current department or agency	18	26	38	13	4	0	1	17	44	485
2014	11 to 20 years in current department or agency	10	35	43	6	4	0	1	11	45	89
2014	More than 20 years in current department or agency	9	28	36	9	18	0	0	27	37	11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	13	26	22	24	11	3	1	37	40	311
2018	3 to 10 years in current department or agency	22	23	32	17	6	1	0	23	45	277
2018	11 to 20 years in current department or agency	24	23	28	17	7	0	0	25	47	101
2018	More than 20 years in current department or agency	6	31	30	22	10	0	0	33	37	10
2017	Less than 3 years in current department or agency	11	18	27	23	14	5	3	40	31	339
2017	3 to 10 years in current department or agency	16	24	30	20	8	1	2	29	41	327
2017	11 to 20 years in current department or agency	18	29	28	14	7	1	3	22	49	106
2014	Less than 3 years in current department or agency	14	21	26	17	16	6	1	35	37	171
2014	3 to 10 years in current department or agency	24	30	27	12	6	1	1	18	55	484
2014	11 to 20 years in current department or agency	23	29	31	14	2	1	0	16	53	89
2014	More than 20 years in current department or agency	27	0	46	0	18	0	9	20	30	11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	20	32	17	7	2	1	25	42	311
2018	3 to 10 years in current department or agency	24	27	31	13	3	0	2	17	51	274
2017	Less than 3 years in current department or agency	19	22	30	17	6	2	3	25	43	341
2017	3 to 10 years in current department or agency	23	24	31	15	4	1	2	19	48	328
2017	11 to 20 years in current department or agency	27	27	30	12	2	0	2	14	55	105
2014	Less than 3 years in current department or agency	22	24	26	14	9	4	2	24	48	171
2014	3 to 10 years in current department or agency	31	27	28	10	3	0	2	12	59	485
2014	11 to 20 years in current department or agency	29	33	22	11	3	1	1	14	63	89
2014	More than 20 years in current department or agency	45	28	0	9	9	0	9	20	80	11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	18	28	25	11	1	1	36	35	310
2018	3 to 10 years in current department or agency	16	23	40	16	4	0	0	20	40	276
2018	11 to 20 years in current department or agency	14	30	43	10	4	0	0	14	44	100
2018	More than 20 years in current department or agency	20	9	52	9	10	0	0	19	29	10
2017	Less than 3 years in current department or agency	13	24	25	25	10	1	2	36	38	337
2017	3 to 10 years in current department or agency	16	27	38	12	5	0	2	17	44	326
2017	11 to 20 years in current department or agency	17	26	34	15	5	1	2	21	44	106
2014	Less than 3 years in current department or agency	14	15	29	22	17	3	1	40	30	171
2014	3 to 10 years in current department or agency	17	27	34	15	4	1	1	20	46	485
2014	11 to 20 years in current department or agency	17	30	33	16	1	1	1	18	48	89
2014	More than 20 years in current department or agency	36	18	10	18	18	0	0	36	54	11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	24	26	16	10	3	3	27	45	311
2018	3 to 10 years in current department or agency	30	30	26	12	2	0	0	14	60	277
2017	Less than 3 years in current department or agency	21	21	25	17	9	4	4	28	45	338
2017	3 to 10 years in current department or agency	32	27	25	9	5	1	2	14	61	328
2017	11 to 20 years in current department or agency	32	26	31	5	5	0	1	10	58	105
2014	Less than 3 years in current department or agency	22	21	22	17	14	3	2	33	44	171
2014	3 to 10 years in current department or agency	33	28	23	12	3	1	1	15	62	485
2014	11 to 20 years in current department or agency	33	32	23	4	6	0	1	11	66	89
2014	More than 20 years in current department or agency	54	10	27	9	0	0	0	9	64	11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	24	25	14	8	3	3	23	50	311
2018	3 to 10 years in current department or agency	28	30	25	10	3	1	1	14	60	276
2018	11 to 20 years in current department or agency	31	32	21	13	2	0	2	15	64	100
2018	More than 20 years in current department or agency	20	39	20	0	13	0	9	15	64	10
2017	Less than 3 years in current department or agency	19	20	31	13	10	3	3	24	43	340
2017	3 to 10 years in current department or agency	24	26	30	13	5	0	2	18	51	328
2017	11 to 20 years in current department or agency	22	33	20	14	8	0	2	23	57	106
2014	Less than 3 years in current department or agency	16	18	26	16	15	5	3	34	38	170
2014	3 to 10 years in current department or agency	18	22	32	18	7	1	3	26	41	484
2014	11 to 20 years in current department or agency	15	23	35	16	7	0	4	24	40	89
2014	More than 20 years in current department or agency	18	18	46	18	0	0	0	18	36	11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	25	28	17	7	2	1	25	46	312
2018	3 to 10 years in current department or agency	24	28	36	10	3	0	0	12	52	277
2018	11 to 20 years in current department or agency	32	30	30	6	1	1	0	7	63	102
2018	More than 20 years in current department or agency	26	11	20	10	24	0	9	38	41	10
2017	Less than 3 years in current department or agency	18	19	29	16	10	4	4	28	41	341
2017	3 to 10 years in current department or agency	24	24	36	9	4	1	2	13	50	328
2017	11 to 20 years in current department or agency	22	30	32	7	7	2	0	14	53	107
2014	Less than 3 years in current department or agency	21	22	26	15	11	4	2	27	45	170
2014	3 to 10 years in current department or agency	29	26	29	11	4	0	1	16	55	485
2014	11 to 20 years in current department or agency	22	33	31	11	1	0	2	12	57	89
2014	More than 20 years in current department or agency	37	18	18	9	18	0	0	27	55	11

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	28	16	9	7	6	5	64	18	311
2018	3 to 10 years in current department or agency	21	34	15	13	9	6	2	61	23	275
2018	11 to 20 years in current department or agency	18	39	19	11	9	4	1	59	21	103
2018	More than 20 years in current department or agency	0	40	24	0	17	19	0	49	21	10
2017	Less than 3 years in current department or agency	30	25	12	10	10	7	5	63	23	341
2017	3 to 10 years in current department or agency	29	32	13	12	9	2	2	64	22	326
2017	11 to 20 years in current department or agency	26	38	11	12	6	4	2	69	19	107
2014	Less than 3 years in current department or agency	35	33	11	7	5	5	5	75	13	171
2014	3 to 10 years in current department or agency	27	30	14	13	10	3	3	60	25	485
2014	11 to 20 years in current department or agency	23	35	10	8	17	3	4	63	26	89
2014	More than 20 years in current department or agency	18	28	27	0	27	0	0	46	27	11

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	27	6	10	5	1	0	78	16	310
2018	3 to 10 years in current department or agency	47	22	9	12	9	1	0	69	21	276
2018	11 to 20 years in current department or agency	41	31	7	10	11	0	0	72	21	102
2018	More than 20 years in current department or agency	27	43	0	24	6	0	0	70	30	10
2017	Less than 3 years in current department or agency	47	27	7	10	9	0	0	74	19	341
2017	3 to 10 years in current department or agency	45	27	8	11	9	0	1	72	20	328
2017	11 to 20 years in current department or agency	52	25	8	5	10	0	0	77	15	107
2014	Less than 3 years in current department or agency	45	31	9	9	5	2	0	77	14	171
2014	3 to 10 years in current department or agency	39	24	11	15	10	0	0	64	25	485
2014	11 to 20 years in current department or agency	35	27	11	14	13	0	0	62	27	89
2014	More than 20 years in current department or agency	27	28	9	0	36	0	0	55	36	11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	20	18	14	10	15	6	46	31	310
2018	3 to 10 years in current department or agency	13	29	16	16	14	10	2	47	35	274
2017	Less than 3 years in current department or agency	12	22	12	13	12	26	2	48	35	341
2017	3 to 10 years in current department or agency	14	23	18	14	15	13	2	44	35	326
2017	11 to 20 years in current department or agency	21	30	15	11	11	10	2	58	25	107
2014	Less than 3 years in current department or agency	17	24	19	9	11	17	3	51	25	171
2014	3 to 10 years in current department or agency	12	23	20	14	17	12	3	41	37	485
2014	11 to 20 years in current department or agency	11	26	16	17	15	12	3	43	38	89
2014	More than 20 years in current department or agency	9	19	18	27	18	9	0	31	50	11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	31	5	6	3	1	86	9	308
2018	3 to 10 years in current department or agency	45	36	6	7	5	0	82	12	276
2018	11 to 20 years in current department or agency	49	31	8	6	7	0	80	13	102
2018	More than 20 years in current department or agency	73	17	0	10	0	0	90	10	10
2017	Less than 3 years in current department or agency	50	29	6	9	5	0	79	15	341
2017	3 to 10 years in current department or agency	46	35	8	8	3	0	80	11	324
2017	11 to 20 years in current department or agency	52	31	8	4	5	0	83	9	107
2014	Less than 3 years in current department or agency	50	33	6	7	3	1	83	11	171
2014	3 to 10 years in current department or agency	41	34	10	10	5	0	75	16	485
2014	11 to 20 years in current department or agency	42	29	13	7	9	0	71	16	89
2014	More than 20 years in current department or agency	18	46	9	27	0	0	64	27	11

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	40	6	6	1	1	1	86	7	309
2018	3 to 10 years in current department or agency	41	40	8	7	4	0	0	81	11	276
2018	11 to 20 years in current department or agency	41	34	15	5	4	0	0	76	9	103
2018	More than 20 years in current department or agency	28	48	10	13	0	0	0	76	13	10

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	37	7	9	4	1	79	13	310
2018	3 to 10 years in current department or agency	39	32	12	11	6	0	71	17	275
2018	11 to 20 years in current department or agency	29	36	15	8	11	0	66	19	101
2018	More than 20 years in current department or agency	63	20	10	6	0	0	83	6	10
2017	Less than 3 years in current department or agency	39	37	8	8	7	1	77	15	341
2017	3 to 10 years in current department or agency	39	38	8	9	5	1	78	14	328
2017	11 to 20 years in current department or agency	43	35	3	10	8	1	79	18	107
2014	Less than 3 years in current department or agency	46	32	10	5	6	1	79	12	171
2014	3 to 10 years in current department or agency	39	29	10	11	9	1	69	21	485
2014	11 to 20 years in current department or agency	32	38	11	10	9	0	70	19	89
2014	More than 20 years in current department or agency	27	37	18	0	18	0	64	18	11

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	30	9	7	3	2	0	80	10	311
2018	3 to 10 years in current department or agency	43	30	11	9	7	0	0	73	16	275
2018	11 to 20 years in current department or agency	38	31	15	7	8	1	0	69	15	101
2018	More than 20 years in current department or agency	50	23	10	10	6	0	0	73	17	10
2017	Less than 3 years in current department or agency	48	29	6	7	6	3	1	80	13	341
2017	3 to 10 years in current department or agency	43	33	10	5	6	2	1	79	11	327
2017	11 to 20 years in current department or agency	46	24	14	10	6	0	0	70	16	107
2014	Less than 3 years in current department or agency	51	29	7	3	6	2	1	82	10	171
2014	3 to 10 years in current department or agency	41	26	13	9	7	2	1	69	17	485
2014	11 to 20 years in current department or agency	38	27	12	11	7	4	0	68	19	89
2014	More than 20 years in current department or agency	27	46	0	0	27	0	0	73	27	11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	33	8	9	4	1	0	78	14	310
2018	3 to 10 years in current department or agency	42	28	14	8	8	0	0	70	16	274
2018	11 to 20 years in current department or agency	39	30	12	9	10	0	0	69	19	100
2018	More than 20 years in current department or agency	50	9	10	10	20	0	0	59	30	10
2017	Less than 3 years in current department or agency	48	28	8	9	6	1	0	77	14	341
2017	3 to 10 years in current department or agency	44	30	7	12	6	1	1	75	18	327
2017	11 to 20 years in current department or agency	40	31	14	8	5	1	1	72	14	107
2014	Less than 3 years in current department or agency	46	30	8	6	8	1	0	77	14	171
2014	3 to 10 years in current department or agency	41	27	10	12	9	0	0	69	21	485
2014	11 to 20 years in current department or agency	34	33	10	14	9	0	0	66	24	89
2014	More than 20 years in current department or agency	36	28	18	9	9	0	0	64	18	11

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	64	20	6	5	4	1	85	8	311
2018	3 to 10 years in current department or agency	57	22	7	6	6	1	80	13	275
2018	11 to 20 years in current department or agency	47	27	11	5	9	1	75	14	101
2018	More than 20 years in current department or agency	50	21	0	13	6	9	78	22	10
2017	Less than 3 years in current department or agency	60	25	6	2	6	1	86	8	341
2017	3 to 10 years in current department or agency	57	26	9	4	3	1	84	7	327
2017	11 to 20 years in current department or agency	56	24	7	7	5	1	81	12	107

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	25	9	9	5	1	76	14	309
2018	3 to 10 years in current department or agency	45	28	13	8	6	0	73	14	274
2018	11 to 20 years in current department or agency	38	28	16	10	9	0	65	19	100
2018	More than 20 years in current department or agency	55	39	0	0	6	0	94	6	10
2017	Less than 3 years in current department or agency	53	25	8	5	9	0	78	14	341
2017	3 to 10 years in current department or agency	47	29	10	7	6	0	77	13	326
2017	11 to 20 years in current department or agency	56	18	9	9	7	0	74	16	107
2014	Less than 3 years in current department or agency	47	33	9	4	7	1	80	11	171
2014	3 to 10 years in current department or agency	42	27	10	9	12	0	69	21	484
2014	11 to 20 years in current department or agency	40	31	10	8	12	0	70	19	88
2014	More than 20 years in current department or agency	45	28	9	0	18	0	73	18	11

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	31	12	11	2	4	10	71	15	87
2018	3 to 10 years in current department or agency	22	41	12	9	8	1	7	68	19	112
2017	Less than 3 years in current department or agency	25	35	6	9	9	8	7	71	22	92
2017	3 to 10 years in current department or agency	27	36	12	12	6	2	5	67	20	130
2017	11 to 20 years in current department or agency	30	27	11	16	6	0	10	63	25	62
2014	Less than 3 years in current department or agency	32	28	13	15	5	2	4	65	21	45
2014	3 to 10 years in current department or agency	28	30	11	8	8	5	10	68	19	149
2014	11 to 20 years in current department or agency	15	36	15	18	7	0	9	56	27	33

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	28	15	11	5	6	66	18	311
2018	3 to 10 years in current department or agency	18	34	19	14	10	4	55	25	277
2018	11 to 20 years in current department or agency	13	36	17	17	12	5	51	31	103
2018	More than 20 years in current department or agency	10	28	24	0	6	31	56	9	10
2017	Less than 3 years in current department or agency	37	31	11	7	8	6	72	17	341
2017	3 to 10 years in current department or agency	20	40	12	11	12	4	63	24	328
2017	11 to 20 years in current department or agency	27	34	14	12	11	2	62	24	107
2014	Less than 3 years in current department or agency	25	32	11	13	7	12	64	23	171
2014	3 to 10 years in current department or agency	11	30	20	14	17	8	44	33	485
2014	11 to 20 years in current department or agency	14	30	20	18	13	4	47	32	89
2014	More than 20 years in current department or agency	9	28	27	18	9	9	40	30	11

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	27	16	14	7	2	62	21	312
2018	3 to 10 years in current department or agency	15	32	17	18	16	2	47	35	277
2018	11 to 20 years in current department or agency	15	29	15	23	15	3	45	39	103
2018	More than 20 years in current department or agency	10	62	10	10	6	0	73	17	10
2017	Less than 3 years in current department or agency	33	35	12	9	9	2	69	19	340
2017	3 to 10 years in current department or agency	18	36	15	14	16	1	55	30	327
2017	11 to 20 years in current department or agency	26	31	15	10	16	1	58	27	107
2014	Less than 3 years in current department or agency	26	30	18	12	8	7	59	21	171
2014	3 to 10 years in current department or agency	9	31	19	20	20	1	40	41	483
2014	11 to 20 years in current department or agency	15	22	20	25	18	0	37	43	89
2014	More than 20 years in current department or agency	9	18	37	9	27	0	27	36	11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	30	19	18	7	5	0	55	26	310
2018	3 to 10 years in current department or agency	10	27	20	19	21	2	0	38	42	276
2018	11 to 20 years in current department or agency	6	27	19	26	18	4	0	34	46	102
2018	More than 20 years in current department or agency	10	44	10	20	6	9	0	60	29	10
2017	Less than 3 years in current department or agency	26	32	14	13	10	5	1	62	24	341
2017	3 to 10 years in current department or agency	11	29	22	20	16	3	0	41	37	328
2017	11 to 20 years in current department or agency	16	29	18	19	16	4	0	46	36	107
2014	Less than 3 years in current department or agency	17	30	17	18	9	8	0	52	30	170
2014	3 to 10 years in current department or agency	6	26	18	23	22	4	0	33	47	485
2014	11 to 20 years in current department or agency	8	22	17	34	18	2	0	30	53	89
2014	More than 20 years in current department or agency	9	18	37	9	18	9	0	30	30	11

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	29	19	20	11	3	49	32	311
2018	3 to 10 years in current department or agency	10	30	17	23	18	2	41	42	278
2018	11 to 20 years in current department or agency	7	28	18	32	13	2	36	46	103
2018	More than 20 years in current department or agency	20	30	9	22	20	0	50	42	10
2017	Less than 3 years in current department or agency	22	32	11	17	13	5	58	31	340
2017	3 to 10 years in current department or agency	14	30	17	20	18	2	45	38	328
2017	11 to 20 years in current department or agency	13	33	15	23	14	2	47	38	107
2014	Less than 3 years in current department or agency	12	33	15	20	12	7	49	35	171
2014	3 to 10 years in current department or agency	7	28	17	25	21	2	35	47	485
2014	11 to 20 years in current department or agency	3	28	13	28	26	1	32	55	89
2014	More than 20 years in current department or agency	9	27	28	18	18	0	36	36	11

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	40	20	14	3	0	64	17	310
2018	3 to 10 years in current department or agency	18	43	20	10	9	1	61	19	276
2018	11 to 20 years in current department or agency	21	42	20	12	4	1	63	16	102
2018	More than 20 years in current department or agency	43	16	10	20	0	11	66	22	10
2017	Less than 3 years in current department or agency	27	43	15	8	5	2	71	14	339
2017	3 to 10 years in current department or agency	22	45	17	8	8	1	67	16	327
2017	11 to 20 years in current department or agency	30	37	18	10	4	1	68	14	106
2014	Less than 3 years in current department or agency	25	41	16	10	6	2	67	17	171
2014	3 to 10 years in current department or agency	23	39	19	11	7	2	63	18	485
2014	11 to 20 years in current department or agency	19	37	23	17	4	0	56	20	89
2014	More than 20 years in current department or agency	27	37	9	18	9	0	64	27	11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	39	14	11	5	2	2	68	17	311
2018	3 to 10 years in current department or agency	29	34	17	11	7	1	0	64	19	277
2018	11 to 20 years in current department or agency	26	42	13	9	6	2	2	71	15	102
2018	More than 20 years in current department or agency	64	0	10	17	0	9	0	70	19	10
2017	Less than 3 years in current department or agency	32	36	12	11	6	2	1	70	17	340
2017	3 to 10 years in current department or agency	30	37	14	10	7	3	0	69	17	328
2017	11 to 20 years in current department or agency	45	33	10	6	4	1	0	79	10	105
2014	Less than 3 years in current department or agency	36	27	13	15	3	6	1	67	19	171
2014	3 to 10 years in current department or agency	29	36	13	10	7	3	1	68	18	485
2014	11 to 20 years in current department or agency	32	40	7	8	9	3	1	76	17	89
2014	More than 20 years in current department or agency	18	46	9	9	9	9	0	70	20	11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	41	20	5	3	1	1	71	9	312
2018	3 to 10 years in current department or agency	26	37	18	9	9	1	0	64	18	274
2018	11 to 20 years in current department or agency	27	41	15	6	11	0	0	68	17	103
2018	More than 20 years in current department or agency	54	29	10	0	6	0	0	83	6	10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	18	19	14	12	16	2	44	32	311
2018	3 to 10 years in current department or agency	8	21	21	15	25	9	1	32	45	277
2018	11 to 20 years in current department or agency	11	15	19	23	20	9	4	29	49	103
2018	More than 20 years in current department or agency	20	11	10	24	6	28	0	43	42	10
2017	Less than 3 years in current department or agency	14	20	15	15	13	19	5	44	36	340
2017	3 to 10 years in current department or agency	12	21	18	17	21	11	2	37	43	328
2017	11 to 20 years in current department or agency	16	30	15	18	15	4	1	49	35	106
2014	Less than 3 years in current department or agency	21	16	18	16	13	14	3	44	35	171
2014	3 to 10 years in current department or agency	8	19	17	21	24	9	3	31	50	485
2014	11 to 20 years in current department or agency	13	13	25	10	31	9	0	28	44	89
2014	More than 20 years in current department or agency	9	9	37	18	27	0	0	18	45	11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	30	20	16	10	5	0	51	28	309
2018	3 to 10 years in current department or agency	15	28	16	20	19	1	0	44	40	276
2018	11 to 20 years in current department or agency	10	38	19	19	13	1	0	48	33	103
2018	More than 20 years in current department or agency	41	9	10	24	6	0	9	55	33	10
2017	Less than 3 years in current department or agency	25	32	16	10	8	8	1	62	20	339
2017	3 to 10 years in current department or agency	22	37	13	15	11	2	0	60	27	327
2017	11 to 20 years in current department or agency	18	37	18	13	14	1	0	55	27	107
2014	Less than 3 years in current department or agency	22	33	14	14	11	4	1	59	26	171
2014	3 to 10 years in current department or agency	12	24	18	19	25	2	0	38	45	483
2014	11 to 20 years in current department or agency	12	31	13	19	22	2	0	44	43	89
2014	More than 20 years in current department or agency	9	36	19	9	27	0	0	45	36	11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	28	16	14	15	7	2	51	32	312
2018	3 to 10 years in current department or agency	14	25	15	16	26	1	3	40	44	275
2018	11 to 20 years in current department or agency	8	28	14	28	22	0	1	36	50	102
2018	More than 20 years in current department or agency	0	31	21	10	29	0	9	34	43	10
2017	Less than 3 years in current department or agency	20	32	13	14	13	6	3	57	29	341
2017	3 to 10 years in current department or agency	16	27	15	15	25	1	1	44	41	328
2017	11 to 20 years in current department or agency	20	21	12	15	27	1	5	43	44	107
2014	Less than 3 years in current department or agency	17	22	13	21	18	5	4	43	43	171
2014	3 to 10 years in current department or agency	10	19	10	23	35	1	1	30	60	485
2014	11 to 20 years in current department or agency	5	13	14	19	45	1	2	19	66	89
2014	More than 20 years in current department or agency	0	10	27	18	36	0	9	11	60	11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	40	22	9	3	5	0	64	12	312
2018	3 to 10 years in current department or agency	15	40	17	15	9	2	0	57	25	277
2018	11 to 20 years in current department or agency	16	37	21	12	10	3	0	55	23	102
2018	More than 20 years in current department or agency	28	31	21	13	6	0	0	59	20	10
2017	Less than 3 years in current department or agency	23	41	18	8	7	4	0	67	15	340
2017	3 to 10 years in current department or agency	19	39	17	13	7	4	1	61	21	328
2017	11 to 20 years in current department or agency	22	31	23	8	11	4	0	56	20	107

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	34	14	5	2	4	0	78	7	310
2018	3 to 10 years in current department or agency	31	39	17	6	4	2	0	72	10	274
2018	11 to 20 years in current department or agency	29	41	15	6	4	5	0	74	10	103
2018	More than 20 years in current department or agency	19	64	0	6	0	10	0	93	7	10
2017	Less than 3 years in current department or agency	36	37	13	3	4	7	0	78	7	339
2017	3 to 10 years in current department or agency	33	35	14	6	6	6	1	73	12	327
2017	11 to 20 years in current department or agency	41	33	16	3	3	4	1	78	6	107
2014	Less than 3 years in current department or agency	40	35	12	2	0	10	1	84	3	171
2014	3 to 10 years in current department or agency	32	32	21	4	4	7	0	69	9	483
2014	11 to 20 years in current department or agency	34	32	23	2	2	7	0	71	5	89
2014	More than 20 years in current department or agency	27	9	37	9	9	9	0	40	20	11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	40	11	5	2	4	81	8	311
2018	3 to 10 years in current department or agency	26	39	18	8	6	3	67	15	274
2018	11 to 20 years in current department or agency	21	49	17	8	4	1	71	12	103
2018	More than 20 years in current department or agency	43	51	0	6	0	0	94	6	10
2017	Less than 3 years in current department or agency	38	39	10	6	5	3	79	11	339
2017	3 to 10 years in current department or agency	30	44	10	9	5	2	76	14	327
2017	11 to 20 years in current department or agency	38	38	12	6	4	3	78	9	107
2014	Less than 3 years in current department or agency	41	36	12	5	1	5	81	7	171
2014	3 to 10 years in current department or agency	29	36	18	8	6	4	67	14	485
2014	11 to 20 years in current department or agency	23	41	18	8	5	4	67	14	89
2014	More than 20 years in current department or agency	36	10	36	9	9	0	46	18	11

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	38	10	4	1	0	0	84	5	310
2018	3 to 10 years in current department or agency	33	40	13	8	6	0	0	73	14	274
2018	11 to 20 years in current department or agency	25	47	12	7	7	0	1	73	15	102
2018	More than 20 years in current department or agency	39	55	0	0	6	0	0	94	6	10
2017	Less than 3 years in current department or agency	52	32	8	6	3	0	0	84	9	341
2017	3 to 10 years in current department or agency	36	41	10	8	5	0	0	77	13	327
2017	11 to 20 years in current department or agency	37	38	8	12	5	0	0	75	17	107
2014	Less than 3 years in current department or agency	50	31	11	4	2	2	1	83	6	171
2014	3 to 10 years in current department or agency	30	37	17	7	8	1	0	68	15	485
2014	11 to 20 years in current department or agency	32	38	8	16	7	0	0	70	22	89
2014	More than 20 years in current department or agency	36	28	9	9	18	0	0	64	27	11

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	28	19	11	7	1	63	19	311
2018	3 to 10 years in current department or agency	18	30	22	14	16	0	48	30	275
2018	11 to 20 years in current department or agency	15	30	19	21	14	1	45	36	102
2018	More than 20 years in current department or agency	39	25	17	10	9	0	63	20	10
2017	Less than 3 years in current department or agency	32	33	16	10	10	0	65	19	341
2017	3 to 10 years in current department or agency	22	30	19	14	14	0	53	28	327
2017	11 to 20 years in current department or agency	24	28	19	13	16	0	52	29	107
2014	Less than 3 years in current department or agency	25	39	16	12	9	1	64	20	171
2014	3 to 10 years in current department or agency	11	30	19	19	20	1	41	40	485
2014	11 to 20 years in current department or agency	15	25	12	26	22	0	39	48	89
2014	More than 20 years in current department or agency	9	46	9	0	36	0	55	36	11

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	31	20	10	6	0	0	64	16	309
2018	3 to 10 years in current department or agency	19	35	19	14	14	0	0	54	27	272
2018	11 to 20 years in current department or agency	14	37	17	22	10	0	0	51	32	103
2018	More than 20 years in current department or agency	39	25	10	26	0	0	0	63	26	10
2017	Less than 3 years in current department or agency	34	36	10	12	8	0	0	70	20	340
2017	3 to 10 years in current department or agency	23	35	16	15	11	0	0	58	26	328
2017	11 to 20 years in current department or agency	24	36	16	12	12	0	0	60	24	107
2014	Less than 3 years in current department or agency	27	43	10	12	7	1	1	70	20	171
2014	3 to 10 years in current department or agency	14	30	18	20	18	0	0	44	38	485
2014	11 to 20 years in current department or agency	14	27	17	27	15	0	0	41	42	89
2014	More than 20 years in current department or agency	18	37	9	0	36	0	0	55	36	11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	22	20	15	10	5	1	52	27	311
2018	3 to 10 years in current department or agency	21	24	19	14	19	3	0	46	35	274
2018	11 to 20 years in current department or agency	17	29	28	15	8	3	0	48	23	103
2018	More than 20 years in current department or agency	43	20	17	20	0	0	0	63	20	10
2017	Less than 3 years in current department or agency	28	24	18	14	12	4	1	55	27	340
2017	3 to 10 years in current department or agency	22	24	18	15	16	5	0	49	32	327
2017	11 to 20 years in current department or agency	27	20	19	16	15	2	1	48	32	107
2014	Less than 3 years in current department or agency	26	25	19	13	13	3	1	53	27	171
2014	3 to 10 years in current department or agency	14	20	20	17	25	5	0	35	44	485
2014	11 to 20 years in current department or agency	21	18	18	18	18	7	1	42	39	89
2014	More than 20 years in current department or agency	27	19	9	9	27	9	0	50	40	11

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	49	20	31	311
2018	3 to 10 years in current department or agency	55	18	27	278
2018	11 to 20 years in current department or agency	48	21	31	103
2018	More than 20 years in current department or agency	67	11	22	10
2017	Less than 3 years in current department or agency	51	19	30	340
2017	3 to 10 years in current department or agency	49	16	35	328
2017	11 to 20 years in current department or agency	43	26	32	107
2014	Less than 3 years in current department or agency	48	25	27	171
2014	3 to 10 years in current department or agency	57	14	29	484
2014	11 to 20 years in current department or agency	28	27	46	89
2014	More than 20 years in current department or agency	46	27	27	11

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	3	24	56	3	7	6	151
2018	3 to 10 years in current department or agency	4	19	61	5	1	10	156
2017	Less than 3 years in current department or agency	3	21	52	4	15	5	171
2017	3 to 10 years in current department or agency	2	15	68	5	1	9	160
2017	11 to 20 years in current department or agency	13	22	63	0	2	0	46
2014	Less than 3 years in current department or agency	3	22	49	7	9999	19	82
2014	3 to 10 years in current department or agency	3	16	70	6	9999	5	276
2014	11 to 20 years in current department or agency	28	16	43	8	9999	4	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	16	84	311
2018	3 to 10 years in current department or agency	23	77	278

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	49
2018	3 to 10 years in current department or agency	43	64

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	77	49
2018	3 to 10 years in current department or agency	72	64

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	15	64

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	49
2018	3 to 10 years in current department or agency	0	64

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	49

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	49

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	33	49
2018	3 to 10 years in current department or agency	32	64

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	44	49
2018	3 to 10 years in current department or agency	44	64

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	46	49
2018	3 to 10 years in current department or agency	48	64

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	38	49
2018	3 to 10 years in current department or agency	48	64

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	32	49
2018	3 to 10 years in current department or agency	33	64

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	58	49
2018	3 to 10 years in current department or agency	45	64

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	29	49
2018	3 to 10 years in current department or agency	32	64

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	49
2018	3 to 10 years in current department or agency	0	64

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	49
2018	3 to 10 years in current department or agency	9	64

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	43	49
2018	3 to 10 years in current department or agency	49	64

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	49
2018	3 to 10 years in current department or agency	26	64

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	26	49
2018	3 to 10 years in current department or agency	16	64

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	60	49
2018	3 to 10 years in current department or agency	61	64

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	26	49
2018	3 to 10 years in current department or agency	37	64

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	16	49
2018	3 to 10 years in current department or agency	10	64

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	49
2018	3 to 10 years in current department or agency	20	64

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	9	49
2018	3 to 10 years in current department or agency	9	64

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	13	49
2018	3 to 10 years in current department or agency	13	64

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	11	49
2018	3 to 10 years in current department or agency	19	64

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	49
2018	3 to 10 years in current department or agency	14	64

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	12	48
2018	3 to 10 years in current department or agency	10	61

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	15	48
2018	3 to 10 years in current department or agency	18	61

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	11	61

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	48
2018	3 to 10 years in current department or agency	8	61

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	12	61

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	14	48
2018	3 to 10 years in current department or agency	11	61

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	17	48
2018	3 to 10 years in current department or agency	11	61

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	11	61

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	48
2018	3 to 10 years in current department or agency	40	61

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	10	48

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	62	48
2018	3 to 10 years in current department or agency	51	61

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	49	48
2018	3 to 10 years in current department or agency	52	61

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	11	61

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	12	19	7	6	35	6	45	23	310
2018	3 to 10 years in current department or agency	10	19	23	8	14	20	5	39	30	277
2018	11 to 20 years in current department or agency	5	20	22	14	8	28	3	36	32	101
2018	More than 20 years in current department or agency	0	31	13	10	17	28	0	43	38	10
2017	Less than 3 years in current department or agency	10	11	14	5	9	40	12	43	27	340
2017	3 to 10 years in current department or agency	13	13	21	10	11	26	6	38	31	327
2017	11 to 20 years in current department or agency	14	22	21	5	10	20	7	50	21	107
2014	Less than 3 years in current department or agency	12	17	14	7	6	32	12	52	23	170
2014	3 to 10 years in current department or agency	9	17	18	11	12	27	6	39	34	485
2014	11 to 20 years in current department or agency	13	16	20	13	12	24	2	38	35	89
2014	More than 20 years in current department or agency	18	10	9	0	9	45	9	61	20	11

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	30	16	8	6	12	1	65	17	310
2018	3 to 10 years in current department or agency	24	30	24	9	11	2	0	55	20	277
2018	11 to 20 years in current department or agency	21	38	18	8	7	7	1	64	16	102
2018	More than 20 years in current department or agency	31	63	0	0	6	0	0	94	6	10
2017	Less than 3 years in current department or agency	22	31	14	8	6	17	2	66	17	340
2017	3 to 10 years in current department or agency	22	31	18	10	10	8	1	58	22	328
2017	11 to 20 years in current department or agency	29	27	20	7	7	9	0	62	16	107
2014	Less than 3 years in current department or agency	26	29	17	5	6	16	0	66	14	171
2014	3 to 10 years in current department or agency	16	30	22	12	8	10	2	53	22	485
2014	11 to 20 years in current department or agency	20	23	27	11	12	6	1	46	25	89
2014	More than 20 years in current department or agency	27	19	27	0	18	9	0	50	20	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	6	94	311
2018	3 to 10 years in current department or agency	10	90	278

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	43	19
2018	3 to 10 years in current department or agency	34	28

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	73	19
2018	3 to 10 years in current department or agency	81	28

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19
2018	3 to 10 years in current department or agency	0	28

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	28

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	28

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	33	28

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	26	19
2018	3 to 10 years in current department or agency	37	28

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	19
2018	3 to 10 years in current department or agency	24	28

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	21	28

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19
2018	3 to 10 years in current department or agency	0	28

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	19
2018	3 to 10 years in current department or agency	24	28

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19
2018	3 to 10 years in current department or agency	0	28

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19
2018	3 to 10 years in current department or agency	0	28

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	19
2018	3 to 10 years in current department or agency	18	28

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	28	28

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19
2018	3 to 10 years in current department or agency	0	28

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	65	19
2018	3 to 10 years in current department or agency	69	28

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19
2018	3 to 10 years in current department or agency	0	26

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	35	26

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19
2018	3 to 10 years in current department or agency	0	26

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	26

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	26

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	36	26

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	55	26

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	58	26

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	19
2018	3 to 10 years in current department or agency	0	26

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	13	20	4	2	40	7	52	11	310
2018	3 to 10 years in current department or agency	8	20	25	5	8	30	4	42	19	276
2018	11 to 20 years in current department or agency	6	19	28	6	6	33	2	39	19	102
2018	More than 20 years in current department or agency	0	20	13	10	6	50	0	39	34	10
2017	Less than 3 years in current department or agency	12	10	15	1	3	48	12	53	10	341
2017	3 to 10 years in current department or agency	11	15	21	6	4	38	5	46	17	328
2017	11 to 20 years in current department or agency	21	14	22	5	0	36	2	57	7	107
2014	Less than 3 years in current department or agency	10	13	17	2	3	42	13	51	10	171
2014	3 to 10 years in current department or agency	8	14	22	3	4	41	8	43	14	485
2014	11 to 20 years in current department or agency	10	13	21	5	3	42	4	44	17	89
2014	More than 20 years in current department or agency	18	0	19	9	0	45	9	39	20	11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	28	19	6	3	15	1	67	10	310
2018	3 to 10 years in current department or agency	24	31	24	7	5	9	0	60	13	276
2018	11 to 20 years in current department or agency	23	32	24	4	6	10	0	62	11	101
2018	More than 20 years in current department or agency	30	63	0	0	6	0	0	94	6	10
2017	Less than 3 years in current department or agency	29	26	14	2	3	24	2	74	7	340
2017	3 to 10 years in current department or agency	23	33	18	6	5	14	1	66	13	326
2017	11 to 20 years in current department or agency	34	28	22	4	0	11	0	71	4	107
2014	Less than 3 years in current department or agency	30	30	16	1	3	17	3	75	4	171
2014	3 to 10 years in current department or agency	19	30	23	4	4	19	2	62	9	485
2014	11 to 20 years in current department or agency	16	28	20	7	3	25	1	60	14	89
2014	More than 20 years in current department or agency	27	19	18	9	0	27	0	63	12	11

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	29	20	18	17	0	0	45	36	312
2018	3 to 10 years in current department or agency	17	26	20	17	18	0	2	44	36	277
2018	11 to 20 years in current department or agency	26	26	25	9	11	0	3	53	20	102
2018	More than 20 years in current department or agency	46	9	24	0	10	0	10	62	12	10
2017	Less than 3 years in current department or agency	14	23	21	18	23	1	0	38	42	341
2017	3 to 10 years in current department or agency	19	26	18	14	22	0	1	45	37	326
2017	11 to 20 years in current department or agency	19	28	20	13	17	0	3	48	31	107

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	23	28	18	13	0	41	31	311
2018	3 to 10 years in current department or agency	5	22	32	25	15	0	27	41	277
2018	11 to 20 years in current department or agency	7	16	34	25	18	0	23	43	103
2018	More than 20 years in current department or agency	28	43	0	9	20	0	71	29	10
2017	Less than 3 years in current department or agency	19	21	30	15	14	1	40	30	341
2017	3 to 10 years in current department or agency	8	26	24	22	20	1	34	42	327
2017	11 to 20 years in current department or agency	7	26	24	22	21	0	33	43	107

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	20	26	26	16	11	1	47	27	312
2018	3 to 10 years in current department or agency	10	22	34	19	15	0	32	34	277
2018	11 to 20 years in current department or agency	6	19	39	22	13	1	25	35	102
2018	More than 20 years in current department or agency	22	39	20	0	20	0	61	20	10
2017	Less than 3 years in current department or agency	24	27	22	16	10	1	52	26	339
2017	3 to 10 years in current department or agency	10	26	25	22	16	1	37	38	323
2017	11 to 20 years in current department or agency	8	26	33	11	20	1	35	32	107

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	22	23	19	20	1	0	37	39	307
2018	3 to 10 years in current department or agency	6	15	27	28	23	1	1	22	51	277
2018	11 to 20 years in current department or agency	6	11	36	24	22	2	0	17	47	100
2018	More than 20 years in current department or agency	10	22	31	17	20	0	0	33	37	10
2017	Less than 3 years in current department or agency	19	20	24	19	18	0	1	39	37	341
2017	3 to 10 years in current department or agency	10	18	23	21	28	0	0	27	49	325
2017	11 to 20 years in current department or agency	8	17	30	23	23	0	0	25	46	107

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	25	19	5	9	3	66	14	311
2018	3 to 10 years in current department or agency	26	33	23	9	6	4	61	15	276
2017	Less than 3 years in current department or agency	36	25	18	10	8	3	63	18	340
2017	3 to 10 years in current department or agency	25	32	19	10	10	4	60	20	327
2017	11 to 20 years in current department or agency	30	14	30	13	10	3	45	24	107

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	24	23	12	11	0	1	54	23	311
2018	3 to 10 years in current department or agency	23	27	20	18	12	1	0	49	30	275
2018	11 to 20 years in current department or agency	18	28	23	16	14	1	0	46	31	101
2018	More than 20 years in current department or agency	44	27	0	9	20	0	0	71	29	10
2017	Less than 3 years in current department or agency	28	26	23	14	9	0	0	54	24	341
2017	3 to 10 years in current department or agency	24	27	23	13	13	0	1	51	26	325
2017	11 to 20 years in current department or agency	18	29	25	16	11	0	0	47	28	107

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	36	21	12	5	1	2	62	17	309
2018	3 to 10 years in current department or agency	17	31	26	14	10	0	1	50	24	276
2018	11 to 20 years in current department or agency	9	32	37	10	10	1	1	42	20	103
2018	More than 20 years in current department or agency	30	23	32	6	9	0	0	52	16	10
2017	Less than 3 years in current department or agency	27	31	22	12	8	0	1	58	20	341
2017	3 to 10 years in current department or agency	20	35	24	12	8	0	2	55	21	325
2017	11 to 20 years in current department or agency	19	29	26	14	10	1	1	49	24	107

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	32	26	13	5	1	0	55	18	312
2018	3 to 10 years in current department or agency	11	28	31	16	13	0	0	39	30	276
2018	11 to 20 years in current department or agency	8	29	31	19	11	0	1	37	31	103
2018	More than 20 years in current department or agency	44	10	20	26	0	0	0	54	26	10
2017	Less than 3 years in current department or agency	20	33	23	12	10	0	1	55	22	340
2017	3 to 10 years in current department or agency	17	26	26	17	14	0	1	43	31	325
2017	11 to 20 years in current department or agency	13	23	34	16	14	0	1	36	30	107

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	31	23	14	9	0	0	55	22	311
2018	3 to 10 years in current department or agency	17	30	25	15	12	0	1	47	28	274
2018	11 to 20 years in current department or agency	8	32	26	17	14	1	1	42	32	102
2018	More than 20 years in current department or agency	32	38	21	0	9	0	0	70	9	10
2017	Less than 3 years in current department or agency	23	27	20	16	12	0	1	51	29	341
2017	3 to 10 years in current department or agency	20	30	19	17	13	0	1	50	30	324
2017	11 to 20 years in current department or agency	17	24	31	16	12	0	1	41	28	107

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	33	18	8	6	1	0	67	15	310
2018	3 to 10 years in current department or agency	24	34	26	10	6	0	1	58	16	274
2018	11 to 20 years in current department or agency	17	36	29	9	8	0	1	53	17	102
2018	More than 20 years in current department or agency	61	9	20	10	0	0	0	70	10	10
2017	Less than 3 years in current department or agency	35	27	20	10	6	0	2	63	17	339
2017	3 to 10 years in current department or agency	25	35	22	9	8	0	1	60	17	324
2017	11 to 20 years in current department or agency	18	43	19	9	10	1	1	62	19	107

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	24	14	4	2	0	1	80	6	306
2018	3 to 10 years in current department or agency	44	31	13	4	5	0	2	77	9	275
2018	11 to 20 years in current department or agency	52	21	11	7	4	0	5	77	12	103
2018	More than 20 years in current department or agency	84	0	6	9	0	0	0	84	9	10
2017	Less than 3 years in current department or agency	62	20	10	4	2	0	2	83	7	341
2017	3 to 10 years in current department or agency	52	25	12	7	2	0	2	78	9	328
2017	11 to 20 years in current department or agency	50	25	17	5	2	1	0	76	7	107

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	71	14	7	3	0	0	4	89	3	310
2018	3 to 10 years in current department or agency	64	21	5	3	2	0	6	90	5	276
2018	11 to 20 years in current department or agency	62	19	4	2	5	2	6	88	7	103
2018	More than 20 years in current department or agency	74	10	0	9	6	0	0	84	16	10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	72	13	5	3	3	0	2	88	7	308
2018	3 to 10 years in current department or agency	62	15	5	4	9	0	5	82	13	272
2018	11 to 20 years in current department or agency	51	22	10	5	7	2	5	77	12	103
2018	More than 20 years in current department or agency	83	10	0	0	6	0	0	94	6	10
2017	Less than 3 years in current department or agency	73	11	5	5	3	1	2	87	8	341
2017	3 to 10 years in current department or agency	66	13	7	4	6	1	4	83	10	328
2017	11 to 20 years in current department or agency	72	10	8	4	4	1	1	84	8	105

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	25	8	3	1	0	1	88	5	310
2018	3 to 10 years in current department or agency	50	32	10	4	4	0	1	83	7	277
2018	11 to 20 years in current department or agency	57	24	15	2	1	0	0	81	4	103
2018	More than 20 years in current department or agency	63	27	9	0	0	0	0	91	0	10
2017	Less than 3 years in current department or agency	59	22	10	4	2	0	2	83	7	340
2017	3 to 10 years in current department or agency	53	25	12	3	3	1	3	81	7	327
2017	11 to 20 years in current department or agency	43	41	11	1	4	0	0	84	5	107

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	58	18	11	7	5	0	1	77	12	308
2018	3 to 10 years in current department or agency	40	23	14	12	10	0	1	64	22	276
2018	11 to 20 years in current department or agency	38	32	12	7	10	1	0	71	17	102
2018	More than 20 years in current department or agency	30	64	0	0	6	0	0	94	6	10
2017	Less than 3 years in current department or agency	59	17	10	8	5	0	1	77	13	340
2017	3 to 10 years in current department or agency	49	22	12	6	7	0	3	74	14	327
2017	11 to 20 years in current department or agency	42	26	15	12	6	0	0	68	17	107

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	9	6	1	2	0	26	88	4	310
2018	3 to 10 years in current department or agency	49	18	6	2	2	0	23	87	5	275
2018	11 to 20 years in current department or agency	45	24	11	1	1	2	16	85	2	101
2018	More than 20 years in current department or agency	26	0	9	0	0	0	65	74	0	10
2017	Less than 3 years in current department or agency	55	12	5	2	1	0	25	89	4	340
2017	3 to 10 years in current department or agency	50	16	6	2	2	0	23	87	5	326
2017	11 to 20 years in current department or agency	51	19	12	2	1	0	16	83	3	107

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	66	17	8	1	0	0	7	90	2	307
2018	3 to 10 years in current department or agency	61	20	10	2	2	0	5	85	4	274
2018	11 to 20 years in current department or agency	60	25	7	1	2	1	4	90	3	102
2018	More than 20 years in current department or agency	71	23	0	6	0	0	0	94	6	10
2017	Less than 3 years in current department or agency	69	15	7	1	1	0	6	90	3	339
2017	3 to 10 years in current department or agency	61	19	7	1	2	0	10	89	4	324
2017	11 to 20 years in current department or agency	59	28	5	1	1	0	6	92	2	107

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	69	12	6	6	3	0	4	84	10	310
2018	3 to 10 years in current department or agency	75	12	3	2	3	0	5	91	5	276
2018	11 to 20 years in current department or agency	69	12	9	2	1	1	6	87	3	103
2018	More than 20 years in current department or agency	78	0	0	13	0	0	9	85	15	10
2017	Less than 3 years in current department or agency	69	9	7	4	7	0	5	82	11	341
2017	3 to 10 years in current department or agency	74	9	5	3	3	0	6	88	7	328
2017	11 to 20 years in current department or agency	73	12	10	0	2	1	2	87	2	107

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	26	12	5	3	0	3	80	8	310
2018	3 to 10 years in current department or agency	45	29	14	4	4	1	3	77	8	276
2018	11 to 20 years in current department or agency	45	33	13	4	2	0	3	80	6	103
2018	More than 20 years in current department or agency	40	30	20	10	0	0	0	70	10	10
2017	Less than 3 years in current department or agency	58	22	13	3	2	0	2	82	5	341
2017	3 to 10 years in current department or agency	50	26	13	4	2	0	4	79	7	327
2017	11 to 20 years in current department or agency	46	32	17	5	0	0	0	78	5	107

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	30	39	14	6	0	41	20	312
2018	3 to 10 years in current department or agency	4	31	38	19	7	0	35	27	277
2018	11 to 20 years in current department or agency	5	24	44	21	6	0	29	27	103
2018	More than 20 years in current department or agency	10	44	20	17	9	0	54	26	10
2017	Less than 3 years in current department or agency	10	29	37	15	8	0	40	23	341
2017	3 to 10 years in current department or agency	8	21	41	19	11	0	29	30	328
2017	11 to 20 years in current department or agency	6	28	39	21	5	1	35	25	107

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	21	34	23	11	34	32	308
2018	3 to 10 years in current department or agency	17	22	39	18	5	23	39	276
2018	11 to 20 years in current department or agency	18	30	38	12	3	15	48	102
2018	More than 20 years in current department or agency	10	25	24	41	0	41	35	10
2017	Less than 3 years in current department or agency	10	23	36	21	10	31	33	341
2017	3 to 10 years in current department or agency	14	23	43	13	7	20	37	326
2017	11 to 20 years in current department or agency	9	29	40	18	4	22	38	106

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	40	15	7	4	5	73	12	309
2018	3 to 10 years in current department or agency	26	41	18	9	5	1	68	14	274
2018	11 to 20 years in current department or agency	30	42	17	6	6	0	71	12	103
2018	More than 20 years in current department or agency	35	49	0	16	0	0	84	16	10
2017	Less than 3 years in current department or agency	25	41	11	12	5	6	70	18	341
2017	3 to 10 years in current department or agency	26	44	12	11	6	2	70	17	328
2017	11 to 20 years in current department or agency	36	39	13	7	4	1	75	11	107

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	32	18	19	6	2	57	25	312
2018	3 to 10 years in current department or agency	14	36	19	14	16	1	50	31	273
2018	11 to 20 years in current department or agency	11	35	23	14	15	1	47	30	103
2018	More than 20 years in current department or agency	10	50	13	20	6	0	60	26	10
2017	Less than 3 years in current department or agency	19	38	13	15	13	1	58	28	339
2017	3 to 10 years in current department or agency	16	33	13	20	16	1	50	37	328
2017	11 to 20 years in current department or agency	10	43	14	22	10	1	54	32	107

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	20	26	22	12	17	2	2	20	80	312
2018	3 to 10 years in current department or agency	20	30	23	16	10	0	1	21	79	277
2018	11 to 20 years in current department or agency	32	38	19	4	4	2	1	33	67	102
2018	More than 20 years in current department or agency	44	35	0	0	10	0	10	50	50	10
2017	Less than 3 years in current department or agency	17	23	18	22	18	2	1	17	83	340
2017	3 to 10 years in current department or agency	23	28	22	11	15	1	0	23	77	327
2017	11 to 20 years in current department or agency	29	30	17	8	9	6	1	31	69	107

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	32	241
2018	3 to 10 years in current department or agency	22	215
2017	Less than 3 years in current department or agency	33	275
2017	3 to 10 years in current department or agency	15	247
2017	11 to 20 years in current department or agency	20	67

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	40	241
2018	3 to 10 years in current department or agency	38	215
2017	Less than 3 years in current department or agency	43	275
2017	3 to 10 years in current department or agency	30	247
2017	11 to 20 years in current department or agency	28	67

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	241
2018	3 to 10 years in current department or agency	25	215
2017	Less than 3 years in current department or agency	25	275
2017	3 to 10 years in current department or agency	14	247
2017	11 to 20 years in current department or agency	12	67

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	42	241
2018	3 to 10 years in current department or agency	56	215
2017	Less than 3 years in current department or agency	46	275
2017	3 to 10 years in current department or agency	63	247
2017	11 to 20 years in current department or agency	57	67

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	6	241
2018	3 to 10 years in current department or agency	10	215
2017	Less than 3 years in current department or agency	5	275
2017	3 to 10 years in current department or agency	11	247
2017	11 to 20 years in current department or agency	10	67

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	241
2018	3 to 10 years in current department or agency	31	215

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	35	241
2018	3 to 10 years in current department or agency	35	215
2017	Less than 3 years in current department or agency	43	275
2017	3 to 10 years in current department or agency	34	247
2017	11 to 20 years in current department or agency	42	67

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	6	34	21	11	6	21	235
2018	3 to 10 years in current department or agency	3	35	20	13	3	26	204
2017	Less than 3 years in current department or agency	3	40	22	9	5	22	273
2017	3 to 10 years in current department or agency	4	46	15	13	3	18	242
2017	11 to 20 years in current department or agency	4	43	23	9	3	17	65

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	24	76	242
2018	3 to 10 years in current department or agency	28	72	215

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	22	15	17	21	2	7	42	42	242
2018	3 to 10 years in current department or agency	11	22	23	14	24	1	4	35	41	215
2017	Less than 3 years in current department or agency	12	17	13	22	28	1	7	31	54	277
2017	3 to 10 years in current department or agency	9	22	16	17	28	2	7	34	49	247
2017	11 to 20 years in current department or agency	11	18	10	19	27	3	12	34	54	68

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	13	12	17	45	2	6	20	66	242
2018	3 to 10 years in current department or agency	2	11	12	14	55	1	4	14	73	214
2017	Less than 3 years in current department or agency	2	5	5	19	61	1	6	8	87	275
2017	3 to 10 years in current department or agency	3	6	10	16	59	2	4	9	80	247
2017	11 to 20 years in current department or agency	3	8	9	19	52	4	6	12	79	68

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	17	15	11	15	2	8	55	28	312
2018	3 to 10 years in current department or agency	35	15	18	10	18	0	4	52	29	276

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Public Safety Canada by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other