2018 Public Service Employee Survey Results for Public Safety Canada by Question 79. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	31	55	4	10	0	0	0	86	10	55
2018	Security	16	45	15	14	9	0	0	61	23	45
2018	Administration and operations	28	43	6	16	7	0	1	71	23	112
2018	Human resources	24	41	18	12	5	0	0	65	17	47
2018	Financial management	19	57	11	9	4	0	0	76	13	34
2018	Information management	22	52	4	18	4	0	0	74	22	20
2018	Information technology	38	45	4	7	7	0	0	82	14	28
2018	Data sciences	20	40	20	20	0	0	0	60	20	10
2018	Policy	22	44	11	16	7	0	0	66	23	178
2018	Project management	13	47	11	19	8	0	2	61	27	52
2018	Other services to the public	22	33	7	23	8	0	7	59	33	14
2018	None of the above	24	43	5	21	6	0	0	67	27	50
2017	Client contact centre	19	51	19	0	10	0	0	71	10	10
2017	Communications or public affairs	27	50	7	12	4	0	0	77	16	54
2017	Security	19	39	10	18	14	0	0	58	32	39
2017	Science and technology	62	19	9	11	0	0	0	81	11	10
2017	Administration and operations	26	38	11	12	11	1	1	64	24	139
2017	Human resources	35	35	10	13	6	0	2	71	19	48
2017	Financial management	31	38	11	7	13	0	0	69	20	26
2017	Information management	23	36	0	18	23	0	0	60	40	17
2017	Information technology	39	33	13	6	9	0	0	72	14	35
2017	Data sciences	42	28	23	0	7	0	0	70	7	14
2017	Policy	24	45	9	15	7	0	0	69	22	209
2017	Project management	21	41	12	21	6	0	0	62	27	50
2017	Other services to the public	41	43	8	8	0	0	0	84	8	11
2017	None of the above	19	37	17	17	10	0	0	55	27	88
2014	Communications or public affairs	17	49	14	14	5	0	2	67	19	65
2014	Security	19	38	6	23	14	0	0	57	37	62
2014	Science and technology	14	21	26	39	0	0	0	35	39	15
2014	Administration and operations	22	35	15	20	9	0	0	57	29	186
2014	Human resources	32	34	5	29	0	0	0	66	29	38
2014	Financial management	39	36	8	10	7	0	0	75	17	38
2014	Information management	41	33	15	4	7	0	0	74	11	27
2014	Information technology	9	33	9	28	18	3	0	43	47	34
2014	Evaluation	26	41	6	7	13	0	7	72	21	15
2014	Other services to the public	31	36	8	18	8	0	0	67	26	39
2014	None of the above	24	40	12	14	9	0	0	64	23	200

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	50	40	4	6	0	0	0	89	6	55
2018	Security	44	29	8	9	9	0	0	73	19	45
2018	Administration and operations	32	44	12	9	4	0	0	76	12	112
2018	Human resources	42	28	11	15	3	0	0	71	18	46
2018	Financial management	28	41	19	10	3	0	0	69	12	34
2018	Information management	32	28	15	15	11	0	0	60	25	20
2018	Information technology	39	46	10	0	5	0	0	85	5	28
2018	Data sciences	10	70	20	0	0	0	0	80	0	10
2018	Policy	45	42	7	4	2	0	0	87	6	176
2018	Project management	27	50	12	6	6	0	0	77	11	52
2018	Other services to the public	75	8	11	0	7	0	0	82	7	14
2018	None of the above	33	45	13	9	0	0	0	78	9	50
2017	Client contact centre	51	29	0	10	10	0	0	80	20	10
2017	Communications or public affairs	39	48	3	9	0	0	0	88	9	54
2017	Security	33	46	9	5	7	0	0	80	11	39
2017	Science and technology	70	21	9	0	0	0	0	91	0	10
2017	Administration and operations	38	31	8	12	9	1	1	70	22	139
2017	Human resources	36	47	6	4	6	0	0	83	10	48
2017	Financial management	38	42	9	11	0	0	0	80	11	26
2017	Information management	30	46	0	12	12	0	0	76	24	17
2017	Information technology	47	33	6	12	3	0	0	80	14	35
2017	Data sciences	58	35	0	7	0	0	0	93	7	14
2017	Policy	46	39	7	6	2	0	0	85	8	210
2017	Project management	48	35	4	9	4	0	0	83	13	50
2017	Other services to the public	32	68	0	0	0	0	0	100	0	11
2017	None of the above	38	32	17	8	4	0	0	70	12	88
2014	Communications or public affairs	31	36	14	16	3	0	0	67	18	65
2014	Security	36	41	3	18	3	0	0	76	21	62
2014	Science and technology	68	32	0	0	0	0	0	100	0	15
2014	Administration and operations	29	40	11	10	10	0	0	69	20	186
2014	Human resources	46	39	2	3	10	0	0	85	13	38
2014	Financial management	46	31	14	5	5	0	0	77	10	38
2014	Information management	34	30	22	0	15	0	0	63	15	27
2014	Information technology	50	29	12	2	6	0	0	80	9	34
2014	Evaluation	7	80	7	0	7	0	0	87	7	15
2014	Other services to the public	49	39	5	5	2	0	0	87	7	39
2014	None of the above	39	31	13	10	6	0	0	70	16	200

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	59	31	2	8	0	0	90	8	55
2018	Security	52	25	4	9	9	0	78	18	45
2018	Administration and operations	46	37	7	7	3	0	83	10	112
2018	Human resources	49	29	8	10	3	0	78	14	46
2018	Financial management	31	41	13	13	3	0	72	15	34
2018	Information management	45	22	0	19	15	0	67	33	20
2018	Information technology	51	41	4	4	0	0	93	4	28
2018	Data sciences	20	60	10	10	0	0	80	10	10
2018	Policy	49	36	10	3	2	0	84	6	176
2018	Project management	32	46	12	4	6	0	78	10	51
2018	Other services to the public	65	0	27	0	8	0	65	8	13
2018	None of the above	33	48	14	5	0	0	80	5	51
2017	Client contact centre	61	19	0	0	20	0	80	20	10
2017	Communications or public affairs	50	43	4	4	0	0	93	4	54
2017	Security	41	34	10	11	5	0	75	16	39
2017	Science and technology	49	51	0	0	0	0	100	0	10
2017	Administration and operations	41	37	4	9	8	1	79	17	137
2017	Human resources	43	39	4	10	4	0	81	15	48
2017	Financial management	51	34	8	7	0	0	85	7	26
2017	Information management	36	30	6	17	12	0	65	29	17
2017	Information technology	49	31	0	14	6	0	80	20	35
2017	Data sciences	65	35	0	0	0	0	100	0	14
2017	Policy	50	37	6	6	1	0	87	7	210
2017	Project management	54	33	2	9	2	0	87	11	50
2017	Other services to the public	32	68	0	0	0	0	100	0	11
2017	None of the above	49	27	8	10	7	0	76	17	88
2014	Communications or public affairs	39	44	5	9	3	0	83	12	64
2014	Security	38	35	8	14	5	0	73	19	62
2014	Science and technology	61	39	0	0	0	0	100	0	15
2014	Administration and operations	34	41	8	7	10	0	75	17	186
2014	Human resources	53	34	8	5	0	0	87	5	38
2014	Financial management	48	31	8	8	5	0	79	12	38
2014	Information management	37	33	7	7	15	0	71	22	27
2014	Information technology	38	32	12	9	9	0	70	18	34
2014	Evaluation	26	54	7	0	13	0	80	13	15
2014	Other services to the public	49	38	10	3	0	0	87	3	39
2014	None of the above	49	31	7	7	5	0	80	13	200

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	48	32	14	5	0	0	0	81	5	55
2018	Security	45	31	11	2	10	0	0	77	13	45
2018	Administration and operations	45	30	13	9	3	0	0	75	12	112
2018	Human resources	44	36	14	2	4	0	0	80	6	47
2018	Financial management	30	35	14	19	2	0	0	65	21	34
2018	Information management	36	52	8	4	0	0	0	88	4	20
2018	Information technology	71	18	0	4	7	0	0	89	11	28
2018	Data sciences	20	60	0	10	10	0	0	80	20	10
2018	Policy	31	32	10	19	7	0	0	63	26	178
2018	Project management	48	33	9	10	0	0	0	82	10	52
2018	Other services to the public	17	47	9	8	21	0	0	63	28	13
2018	None of the above	41	30	15	8	6	0	0	71	14	50
2017	Client contact centre	49	51	0	0	0	0	0	100	0	10
2017	Communications or public affairs	35	41	8	12	2	2	0	78	14	54
2017	Security	45	23	16	7	7	2	0	69	14	39
2017	Science and technology	43	47	0	11	0	0	0	89	11	10
2017	Administration and operations	44	31	7	8	10	0	0	75	18	139
2017	Human resources	55	27	10	4	4	0	0	82	8	48
2017	Financial management	31	22	11	22	13	0	0	54	35	26
2017	Information management	24	48	6	11	6	6	0	76	18	17
2017	Information technology	52	34	3	5	6	0	0	86	11	35
2017	Data sciences	49	28	7	0	7	0	9	85	8	14
2017	Policy	35	32	5	17	10	0	0	67	27	210
2017	Project management	50	25	7	8	9	0	0	75	17	50
2017	Other services to the public	41	33	8	0	0	18	0	90	0	11
2017	None of the above	35	30	14	11	10	0	0	65	21	88
2014	Communications or public affairs	29	40	8	12	11	0	0	69	23	65
2014	Security	31	34	11	14	9	0	0	65	24	62
2014	Science and technology	44	20	12	12	12	0	0	64	24	15
2014	Administration and operations	32	37	12	12	7	1	0	69	19	186
2014	Human resources	42	40	10	3	5	0	0	82	8	38
2014	Financial management	50	37	3	2	8	0	0	87	10	38
2014	Information management	52	22	4	7	11	0	4	77	19	27
2014	Information technology	29	36	9	12	11	0	3	67	24	34
2014	Evaluation	34	39	7	13	7	0	0	74	20	15
2014	Other services to the public	38	26	3	5	25	3	0	66	31	39
2014	None of the above	24	33	13	15	14	0	0	58	29	200

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	34	47	12	7	0	81	7	55
2018	Security	25	41	7	14	14	66	27	44
2018	Administration and operations	35	37	13	10	4	72	15	112
2018	Human resources	40	32	19	7	2	72	9	47
2018	Financial management	25	44	14	11	6	69	17	34
2018	Information management	25	58	0	0	17	83	17	19
2018	Information technology	40	43	2	11	4	84	15	28
2018	Data sciences	10	80	0	0	10	90	10	10
2018	Policy	35	46	10	7	1	82	8	176
2018	Project management	32	40	17	8	4	72	11	52
2018	Other services to the public	23	44	0	7	26	67	33	14
2018	None of the above	22	50	17	7	4	72	11	51
2017	Client contact centre	42	28	30	0	0	70	0	10
2017	Communications or public affairs	29	50	12	9	0	79	9	54
2017	Security	23	47	19	5	7	70	11	39
2017	Science and technology	49	51	0	0	0	100	0	10
2017	Administration and operations	31	38	12	11	8	69	19	139
2017	Human resources	31	53	2	8	6	84	14	48
2017	Financial management	27	53	4	12	5	80	16	26
2017	Information management	17	48	0	23	12	65	35	17
2017	Information technology	39	36	14	9	3	75	12	35
2017	Data sciences	37	35	7	14	7	72	21	14
2017	Policy	30	48	7	9	6	78	15	210
2017	Project management	37	42	8	8	6	79	13	49
2017	Other services to the public	24	76	0	0	0	100	0	11
2017	None of the above	27	43	8	18	5	69	23	88
2014	Communications or public affairs	17	49	9	14	10	66	25	65
2014	Security	26	40	9	13	12	65	25	62
2014	Science and technology	41	53	6	0	0	94	0	15
2014	Administration and operations	28	35	14	12	11	63	23	186
2014	Human resources	32	40	8	10	10	72	21	38
2014	Financial management	28	49	13	8	2	77	10	38
2014	Information management	26	33	26	4	11	60	15	27
2014	Information technology	40	27	18	9	6	67	15	34
2014	Evaluation	20	41	7	26	7	61	33	15
2014	Other services to the public	38	36	5	15	5	74	21	39
2014	None of the above	28	36	10	15	11	64	26	200

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	28	37	9	24	2	0	0	65	26	55
2018	Security	22	34	9	21	15	0	0	55	36	45
2018	Administration and operations	31	32	19	15	3	1	0	64	18	112
2018	Human resources	45	22	14	15	4	0	0	67	19	47
2018	Financial management	17	49	15	19	0	0	0	66	19	34
2018	Information management	29	42	10	4	15	0	0	71	19	20
2018	Information technology	49	31	9	4	7	0	0	80	11	28
2018	Data sciences	10	40	10	30	10	0	0	50	40	10
2018	Policy	29	36	8	16	10	1	0	66	26	178
2018	Project management	27	30	19	11	12	0	0	58	23	52
2018	Other services to the public	15	37	0	14	34	0	0	52	48	14
2018	None of the above	21	39	15	12	12	0	0	61	24	51
2017	Client contact centre	51	40	9	0	0	0	0	91	0	10
2017	Communications or public affairs	37	37	12	12	2	0	0	74	14	54
2017	Security	28	47	7	7	11	0	0	75	18	39
2017	Science and technology	30	49	0	11	11	0	0	79	21	10
2017	Administration and operations	28	37	14	14	7	0	0	65	21	139
2017	Human resources	29	39	8	14	8	0	2	69	22	48
2017	Financial management	35	34	15	8	8	0	0	69	16	26
2017	Information management	13	30	23	11	17	6	0	45	30	17
2017	Information technology	35	42	14	0	9	0	0	77	9	35
2017	Data sciences	16	49	0	21	14	0	0	65	35	14
2017	Policy	37	29	13	13	7	0	0	67	20	210
2017	Project management	33	37	10	13	8	0	0	69	21	50
2017	Other services to the public	24	59	17	0	0	0	0	83	0	11
2017	None of the above	21	39	11	17	12	0	0	60	30	88
2014	Communications or public affairs	20	42	17	16	6	0	0	61	22	65
2014	Security	21	28	15	14	22	0	0	49	36	62
2014	Science and technology	8	47	6	33	6	0	0	55	39	15
2014	Administration and operations	24	28	23	15	10	0	0	53	24	186
2014	Human resources	37	27	10	15	10	0	0	64	26	38
2014	Financial management	27	47	6	8	12	0	0	74	20	38
2014	Information management	30	37	15	4	15	0	0	67	18	27
2014	Information technology	15	32	18	12	23	0	0	47	35	34
2014	Evaluation	15	39	0	13	33	0	0	54	46	15
2014	Other services to the public	18	33	8	18	21	0	3	52	40	39
2014	None of the above	22	32	16	14	15	0	0	54	29	200

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	33	49	9	8	0	0	0	83	8	54
2018	Security	22	28	15	24	11	0	0	50	35	45
2018	Administration and operations	35	30	15	16	4	0	0	65	20	112
2018	Human resources	38	40	14	6	2	0	0	78	8	47
2018	Financial management	31	36	16	17	0	0	0	67	17	34
2018	Information management	28	17	21	22	12	0	0	45	34	20
2018	Information technology	56	21	13	7	4	0	0	77	10	28
2018	Data sciences	0	20	10	40	30	0	0	20	70	10
2018	Policy	22	43	13	13	9	0	0	66	22	178
2018	Project management	13	39	21	21	6	0	0	52	27	52
2018	Other services to the public	37	29	16	0	19	0	0	65	19	14
2018	None of the above	20	38	17	15	10	0	0	58	25	51
2017	Client contact centre	41	49	0	10	0	0	0	90	10	10
2017	Communications or public affairs	29	55	9	7	0	0	0	84	7	53
2017	Security	15	48	12	16	10	0	0	63	25	39
2017	Science and technology	32	40	19	9	0	0	0	72	9	10
2017	Administration and operations	23	42	9	16	10	0	0	65	26	139
2017	Human resources	26	48	4	12	8	0	2	75	20	48
2017	Financial management	34	41	4	12	8	0	0	76	21	26
2017	Information management	17	36	18	12	17	0	0	53	29	17
2017	Information technology	33	30	9	14	14	0	0	63	28	35
2017	Data sciences	21	30	21	21	7	0	0	51	28	14
2017	Policy	23	44	10	14	8	0	1	68	22	210
2017	Project management	23	51	4	19	2	2	0	75	21	50
2017	Other services to the public	32	52	8	8	0	0	0	84	8	11
2017	None of the above	16	45	13	16	10	0	0	61	26	88

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	48	41	8	3	0	0	89	3	55
2018	Security	35	41	10	7	7	0	76	14	45
2018	Administration and operations	45	38	10	3	3	1	84	6	112
2018	Human resources	50	35	8	7	0	0	85	7	47
2018	Financial management	42	43	7	6	0	3	87	6	34
2018	Information management	17	64	6	8	4	0	81	12	20
2018	Information technology	54	20	18	7	0	0	74	7	28
2018	Data sciences	20	40	0	10	30	0	60	40	10
2018	Policy	45	35	13	6	1	0	81	7	177
2018	Project management	32	48	12	8	0	0	80	8	52
2018	Other services to the public	29	16	25	8	21	0	45	29	14
2018	None of the above	35	52	7	6	0	0	87	6	51
2017	Client contact centre	51	29	10	0	0	10	89	0	10
2017	Communications or public affairs	43	44	7	4	0	2	89	4	54
2017	Security	46	40	2	3	9	0	86	12	39
2017	Science and technology	32	40	0	19	0	9	79	21	10
2017	Administration and operations	37	36	14	8	5	1	73	13	139
2017	Human resources	55	26	0	8	8	2	83	17	48
2017	Financial management	35	49	9	4	4	0	84	7	26
2017	Information management	23	48	0	24	6	0	71	29	17
2017	Information technology	47	27	12	9	3	3	76	12	35
2017	Data sciences	28	35	9	7	21	0	63	28	14
2017	Policy	42	38	7	8	5	0	80	13	210
2017	Project management	41	41	9	6	2	2	83	8	50
2017	Other services to the public	49	35	8	8	0	0	84	8	11
2017	None of the above	38	37	10	10	5	0	74	16	88
2014	Communications or public affairs	26	53	10	5	6	0	80	11	65
2014	Security	29	43	8	11	9	0	72	20	62
2014	Science and technology	50	32	12	6	0	0	82	6	15
2014	Administration and operations	33	34	17	11	6	0	67	17	186
2014	Human resources	51	24	10	8	5	3	76	13	38
2014	Financial management	35	44	13	5	2	0	79	8	38
2014	Information management	56	18	15	7	4	0	74	11	27
2014	Information technology	33	38	6	23	0	0	71	23	34
2014	Evaluation	41	26	7	20	7	0	67	26	15
2014	Other services to the public	46	31	3	18	3	0	77	21	39
2014	None of the above	35	39	11	10	5	0	74	15	199

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	34	47	2	17	0	0	81	17	55
2018	Security	24	39	11	10	16	0	62	26	43
2018	Administration and operations	34	34	18	11	3	1	68	14	112
2018	Human resources	39	33	17	9	2	0	72	11	47
2018	Financial management	34	35	16	13	3	0	69	16	34
2018	Information management	39	37	11	4	8	0	76	12	20
2018	Information technology	40	42	4	0	15	0	82	15	28
2018	Data sciences	10	20	20	20	30	0	30	50	10
2018	Policy	31	37	11	16	5	0	69	21	177
2018	Project management	25	37	16	12	10	0	62	22	52
2018	Other services to the public	15	22	0	29	34	0	37	63	14
2018	None of the above	28	40	16	11	5	0	67	16	51
2017	Client contact centre	51	10	29	10	0	0	60	10	10
2017	Communications or public affairs	36	45	5	11	4	0	80	14	54
2017	Security	23	47	12	11	7	0	70	18	39
2017	Science and technology	32	49	0	19	0	0	81	19	10
2017	Administration and operations	34	32	13	11	9	0	67	21	139
2017	Human resources	39	26	16	8	10	0	66	18	48
2017	Financial management	38	30	16	7	7	0	69	15	26
2017	Information management	11	37	18	23	11	0	48	34	17
2017	Information technology	36	41	6	3	14	0	77	17	35
2017	Data sciences	23	42	7	14	14	0	65	28	14
2017	Policy	34	36	11	11	7	0	70	18	210
2017	Project management	33	35	12	11	9	0	67	21	50
2017	Other services to the public	32	26	34	8	0	0	58	8	11
2017	None of the above	21	34	14	15	15	0	55	30	88

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	44	43	9	4	0	0	87	4	55
2018	Security	42	33	14	4	7	0	75	11	45
2018	Administration and operations	56	29	10	2	3	0	85	4	112
2018	Human resources	49	35	15	0	0	0	85	0	46
2018	Financial management	46	33	17	3	0	0	80	3	33
2018	Information management	41	30	25	0	4	0	71	4	20
2018	Information technology	55	34	4	4	4	0	89	7	28
2018	Policy	53	39	7	1	1	0	92	2	177
2018	Project management	45	37	12	4	2	0	82	6	51
2018	Other services to the public	57	22	0	7	14	0	79	21	14
2018	None of the above	43	39	14	2	2	0	82	4	51
2017	Client contact centre	51	29	10	0	10	0	80	10	10
2017	Communications or public affairs	40	45	11	3	0	0	86	3	54
2017	Security	49	35	10	5	2	0	83	7	39
2017	Science and technology	49	51	0	0	0	0	100	0	10
2017	Administration and operations	50	30	9	6	6	0	79	11	139
2017	Human resources	51	33	2	10	4	0	84	14	48
2017	Financial management	50	39	0	11	0	0	89	11	26
2017	Information management	42	46	12	0	0	0	88	0	17
2017	Information technology	61	28	0	9	3	0	88	12	35
2017	Data sciences	51	49	0	0	0	0	100	0	14
2017	Policy	45	43	7	3	2	0	88	5	209
2017	Project management	46	43	9	2	0	0	89	2	50
2017	Other services to the public	40	33	8	18	0	0	74	18	11
2017	None of the above	50	27	17	4	2	0	77	6	88
2014	Communications or public affairs	50	32	12	3	3	0	82	6	65
2014	Security	44	38	9	5	5	0	81	9	62
2014	Science and technology	82	18	0	0	0	0	100	0	15
2014	Administration and operations	53	28	11	3	4	1	81	7	185
2014	Human resources	61	24	3	3	8	3	87	11	38
2014	Financial management	62	28	8	0	2	0	90	2	38
2014	Information management	74	15	7	0	4	0	89	4	27
2014	Information technology	68	20	9	2	0	0	89	2	34
2014	Evaluation	46	34	20	0	0	0	80	0	15
2014	Other services to the public	64	20	8	5	3	0	85	8	39
2014	None of the above	55	28	11	4	3	0	82	7	200

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	30	45	8	15	2	0	0	76	17	55
2018	Security	28	41	9	7	15	0	0	69	22	45
2018	Administration and operations	32	38	6	17	6	1	0	70	24	111
2018	Human resources	31	44	16	7	2	0	0	75	9	47
2018	Financial management	22	57	7	14	0	0	0	79	14	34
2018	Information management	19	45	17	6	12	0	0	65	19	20
2018	Information technology	43	36	5	12	4	0	0	79	16	28
2018	Data sciences	20	20	20	10	30	0	0	40	40	10
2018	Policy	30	39	12	11	7	0	0	69	19	177
2018	Project management	23	44	18	11	4	0	0	67	15	52
2018	Other services to the public	23	22	21	5	29	0	0	45	34	14
2018	None of the above	24	37	17	19	4	0	0	60	23	50
2017	Client contact centre	51	39	0	0	10	0	0	90	10	10
2017	Communications or public affairs	35	50	7	5	2	0	0	86	7	54
2017	Security	21	51	12	9	7	0	0	72	16	38
2017	Science and technology	40	30	0	30	0	0	0	70	30	10
2017	Administration and operations	31	36	14	11	9	0	0	67	19	139
2017	Human resources	34	41	8	10	6	0	0	76	16	48
2017	Financial management	35	39	15	7	4	0	0	74	11	26
2017	Information management	19	40	6	23	12	0	0	59	35	17
2017	Information technology	49	25	12	6	9	0	0	74	14	35
2017	Data sciences	23	42	0	14	21	0	0	65	35	14
2017	Policy	39	39	9	9	4	0	0	78	13	209
2017	Project management	30	33	22	10	6	0	0	62	16	49
2017	Other services to the public	16	50	18	16	0	0	0	66	16	11
2017	None of the above	29	33	10	17	10	1	1	63	27	88
2014	Communications or public affairs	19	48	12	12	9	0	0	67	21	65
2014	Security	21	37	10	14	17	0	0	59	31	62
2014	Science and technology	23	57	6	14	0	0	0	80	14	15
2014	Administration and operations	22	35	16	15	12	0	1	57	27	186
2014	Human resources	48	32	10	5	5	0	0	79	10	38
2014	Financial management	25	52	8	8	7	0	0	77	15	38
2014	Information management	41	33	4	7	15	0	0	74	22	27
2014	Information technology	36	28	3	19	11	3	0	66	31	34
2014	Evaluation	7	20	26	28	20	0	0	26	47	15
2014	Other services to the public	21	41	5	21	13	0	0	61	33	39
2014	None of the above	24	38	13	13	12	0	0	62	25	200

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	31	46	17	4	2	77	6	55
2018	Security	35	34	12	7	13	69	20	44
2018	Administration and operations	40	34	12	12	2	74	13	110
2018	Human resources	41	36	15	7	0	78	7	45
2018	Financial management	37	32	20	6	6	68	11	34
2018	Information management	22	62	4	0	12	84	12	20
2018	Information technology	50	28	12	6	4	78	10	28
2018	Data sciences	10	20	10	20	40	30	60	10
2018	Policy	33	38	11	11	6	71	17	175
2018	Project management	24	32	27	15	2	56	17	52
2018	Other services to the public	15	24	20	7	34	39	41	14
2018	None of the above	27	37	17	15	4	65	18	51
2017	Client contact centre	61	0	29	0	10	61	10	10
2017	Communications or public affairs	52	34	5	7	2	86	9	54
2017	Security	32	29	21	9	9	61	18	39
2017	Science and technology	51	19	11	19	0	70	19	10
2017	Administration and operations	35	34	16	6	10	68	16	139
2017	Human resources	50	28	6	6	10	78	16	48
2017	Financial management	31	47	8	7	7	78	15	26
2017	Information management	23	25	17	17	17	48	35	17
2017	Information technology	46	36	6	3	9	83	12	35
2017	Data sciences	37	21	14	14	14	58	28	14
2017	Policy	38	36	13	9	4	74	13	209
2017	Project management	33	33	14	13	7	66	21	50
2017	Other services to the public	24	50	18	8	0	74	8	11
2017	None of the above	29	26	21	18	6	55	24	88
2014	Communications or public affairs	26	40	6	17	10	66	27	64
2014	Security	21	28	16	16	19	49	34	62
2014	Science and technology	37	33	18	6	6	70	12	15
2014	Administration and operations	32	31	17	11	9	63	20	186
2014	Human resources	51	31	8	8	3	82	11	38
2014	Financial management	30	44	11	10	5	74	15	38
2014	Information management	48	22	11	7	11	71	18	27
2014	Information technology	36	26	6	25	8	62	33	34
2014	Evaluation	13	34	13	7	33	47	39	15
2014	Other services to the public	33	33	8	18	8	67	26	39
2014	None of the above	29	34	13	10	13	63	24	200

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	39	41	13	7	0	0	0	80	7	55
2018	Security	23	35	11	17	15	0	0	57	32	45
2018	Administration and operations	35	35	16	11	3	0	0	70	14	112
2018	Human resources	37	36	16	9	2	0	0	73	11	46
2018	Financial management	11	47	17	19	7	0	0	58	25	34
2018	Information management	20	54	15	4	8	0	0	73	12	20
2018	Information technology	48	35	4	10	4	0	0	83	13	28
2018	Data sciences	0	20	10	20	50	0	0	20	70	10
2018	Policy	25	34	18	15	7	0	2	60	22	177
2018	Project management	31	41	11	14	2	0	0	72	16	52
2018	Other services to the public	25	15	16	0	45	0	0	39	45	13
2018	None of the above	27	37	19	9	4	0	4	67	13	51
2017	Client contact centre	49	32	19	0	0	0	0	81	0	10
2017	Communications or public affairs	33	53	7	3	4	0	0	86	7	54
2017	Security	28	45	7	7	9	0	5	76	17	39
2017	Science and technology	32	49	9	0	0	11	0	90	0	10
2017	Administration and operations	31	38	11	13	8	0	0	68	21	139
2017	Human resources	45	38	8	6	2	0	0	83	8	47
2017	Financial management	27	27	22	12	11	0	0	54	23	26
2017	Information management	24	29	12	17	18	0	0	54	35	17
2017	Information technology	46	28	14	6	6	0	0	74	12	35
2017	Data sciences	30	35	0	14	21	0	0	65	35	14
2017	Policy	34	38	12	10	4	0	0	73	15	208
2017	Project management	37	36	12	9	6	0	0	73	15	50
2017	Other services to the public	16	50	16	0	0	18	0	80	0	11
2017	None of the above	23	35	10	19	13	0	0	58	32	87
2014	Communications or public affairs	20	55	10	10	4	0	0	75	14	65
2014	Security	29	26	14	16	14	0	0	55	30	62
2014	Science and technology	21	55	12	6	6	0	0	76	12	15
2014	Administration and operations	29	37	14	15	5	0	0	66	20	186
2014	Human resources	48	18	15	13	5	0	0	66	18	38
2014	Financial management	25	39	16	8	12	0	0	63	20	38
2014	Information management	45	30	7	7	11	0	0	74	18	27
2014	Information technology	28	29	26	9	8	0	0	57	17	34
2014	Evaluation	28	20	0	26	26	0	0	47	53	15
2014	Other services to the public	30	33	5	21	10	0	0	64	31	39
2014	None of the above	28	30	15	15	10	1	1	60	25	200

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	35	55	6	4	0	0	90	4	55
2018	Security	29	40	14	10	7	0	69	17	45
2018	Administration and operations	39	37	13	6	5	0	76	11	111
2018	Human resources	39	42	15	4	0	0	81	4	47
2018	Financial management	33	39	17	8	3	0	72	11	34
2018	Information management	40	35	6	10	8	0	75	18	20
2018	Information technology	44	41	4	0	11	0	85	11	28
2018	Data sciences	0	60	20	20	0	0	60	20	10
2018	Policy	33	47	10	8	2	0	80	10	178
2018	Project management	32	44	12	10	2	0	76	11	52
2018	Other services to the public	47	20	5	7	21	0	67	29	14
2018	None of the above	41	37	17	5	0	0	78	5	51
2017	Client contact centre	51	29	10	0	10	0	80	10	10
2017	Communications or public affairs	31	51	12	4	2	0	82	5	54
2017	Security	30	45	14	4	7	0	75	11	39
2017	Science and technology	40	40	19	0	0	0	81	0	10
2017	Administration and operations	40	31	10	8	11	0	71	19	138
2017	Human resources	41	33	13	6	7	0	74	13	45
2017	Financial management	31	38	11	21	0	0	68	21	26
2017	Information management	17	54	6	17	6	0	71	23	17
2017	Information technology	41	33	14	9	3	0	74	12	35
2017	Data sciences	44	28	21	7	0	0	72	7	14
2017	Policy	39	40	10	8	4	0	78	12	209
2017	Project management	44	35	9	6	6	0	79	11	50
2017	Other services to the public	24	68	8	0	0	0	92	0	11
2017	None of the above	31	38	8	18	5	0	69	23	88
2014	Communications or public affairs	27	43	11	11	9	0	69	20	65
2014	Security	29	35	9	11	14	2	65	25	62
2014	Science and technology	62	32	6	0	0	0	94	0	15
2014	Administration and operations	31	40	11	9	9	0	71	18	186
2014	Human resources	37	37	5	10	8	3	76	19	38
2014	Financial management	27	50	13	5	5	0	77	10	38
2014	Information management	41	30	18	4	7	0	71	11	27
2014	Information technology	36	26	23	12	3	0	62	15	34
2014	Evaluation	34	26	13	20	7	0	61	26	15
2014	Other services to the public	38	36	13	5	8	0	74	13	39
2014	None of the above	31	35	16	9	8	0	66	17	200

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	40	35	19	0	6	0	0	76	6	55
2018	Access to information and privacy	10	58	10	0	21	0	0	69	21	10
2018	Security	35	41	17	6	2	0	0	76	7	45
2018	Administration and operations	27	30	25	11	7	0	0	57	18	112
2018	Human resources	28	25	25	10	13	0	0	53	22	47
2018	Financial management	15	31	19	19	16	0	0	46	35	34
2018	Information management	38	21	33	4	4	0	0	59	8	20
2018	Information technology	32	37	15	13	4	0	0	69	16	28
2018	Data sciences	10	40	30	10	10	0	0	50	20	10
2018	Policy	23	30	27	8	12	0	1	52	21	178
2018	Project management	32	42	20	4	2	0	0	74	6	52
2018	Other services to the public	22	33	8	24	14	0	0	54	38	14
2018	None of the above	21	39	19	11	9	0	0	60	21	51
2017	Client contact centre	39	52	9	0	0	0	0	91	0	10
2017	Communications or public affairs	29	44	20	2	5	0	0	73	7	54
2017	Security	35	40	9	9	7	0	0	75	16	39
2017	Science and technology	21	51	0	28	0	0	0	72	28	10
2017	Administration and operations	35	31	16	12	5	0	1	67	17	139
2017	Human resources	21	35	22	10	12	0	0	56	22	48
2017	Financial management	23	19	22	15	16	0	4	44	33	26
2017	Information management	17	42	29	6	6	0	0	59	12	17
2017	Information technology	28	33	23	10	6	0	0	61	16	35
2017	Data sciences	14	49	23	7	7	0	0	63	14	14
2017	Policy	24	34	20	14	8	0	0	58	22	210
2017	Project management	40	36	19	2	2	0	2	77	4	50
2017	Other services to the public	17	57	8	0	0	0	18	90	0	11
2017	None of the above	29	26	25	13	5	0	1	56	18	88
2014	Communications or public affairs	35	35	10	16	3	0	0	70	19	65
2014	Security	28	32	24	5	11	0	0	60	16	62
2014	Science and technology	26	29	33	0	12	0	0	55	12	15
2014	Administration and operations	35	28	17	10	9	0	1	64	19	186
2014	Human resources	35	18	13	16	18	0	0	53	34	38
2014	Financial management	18	47	21	11	3	0	0	65	14	38
2014	Information management	30	30	18	11	4	4	4	64	16	27
2014	Information technology	9	38	35	9	9	0	0	47	18	34
2014	Evaluation	28	39	26	7	0	0	0	67	7	15
2014	Other services to the public	36	36	13	8	8	0	0	72	15	39
2014	None of the above	21	37	19	12	11	0	0	58	23	199

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	2	22	47	22	8	0	0	30	23	55
2018	Access to information and privacy	10	21	27	21	21	0	0	42	31	10
2018	Security	13	29	38	14	4	2	0	18	43	45
2018	Administration and operations	6	32	39	11	9	0	3	20	39	112
2018	Human resources	4	28	47	19	2	0	0	21	32	47
2018	Financial management	19	37	29	8	3	3	0	12	58	33
2018	Information management	12	31	43	14	0	0	0	14	43	20
2018	Information technology	7	16	25	38	10	0	4	50	24	28
2018	Data sciences	70	10	0	10	10	0	0	20	80	10
2018	Policy	22	26	34	15	3	0	0	19	48	179
2018	Project management	14	32	34	18	2	0	0	20	46	51
2018	Other services to the public	45	8	40	7	0	0	0	7	53	13
2018	None of the above	8	34	34	18	4	0	2	22	43	51
2017	Client contact centre	10	19	42	19	10	0	0	29	30	10
2017	Communications or public affairs	9	23	42	12	9	4	2	22	34	54
2017	Security	13	29	31	18	7	0	3	26	43	38
2017	Science and technology	21	0	28	30	21	0	0	51	21	10
2017	Administration and operations	17	25	32	14	5	2	4	21	45	139
2017	Human resources	10	32	41	6	8	0	2	14	43	48
2017	Financial management	4	39	38	15	0	4	0	16	45	26
2017	Information management	23	17	41	19	0	0	0	19	40	17
2017	Information technology	12	31	38	16	3	0	0	19	43	35
2017	Data sciences	14	35	30	14	0	7	0	15	53	14
2017	Policy	16	24	45	11	2	0	1	14	40	210
2017	Project management	15	32	35	10	6	2	0	16	48	50
2017	Other services to the public	8	35	24	17	8	0	9	27	47	11
2017	None of the above	16	31	36	11	5	0	1	15	48	87
2014	Communications or public affairs	10	21	44	18	5	0	2	24	32	65
2014	Security	18	26	35	18	3	0	0	21	43	62
2014	Science and technology	8	14	65	14	0	0	0	14	21	15
2014	Administration and operations	16	26	40	13	5	0	1	18	42	186
2014	Human resources	21	24	34	14	5	3	0	19	45	38
2014	Financial management	20	21	43	11	3	0	2	14	42	38
2014	Information management	7	37	37	15	4	0	0	18	44	27
2014	Information technology	26	30	27	9	6	3	0	15	57	34
2014	Evaluation	13	26	34	13	0	0	13	15	45	15
2014	Other services to the public	26	26	28	10	10	0	0	21	51	39
2014	None of the above	15	27	34	14	6	1	1	21	44	200

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	4	12	31	30	22	2	0	52	16	55
2018	Access to information and privacy	0	21	37	31	10	0	0	42	21	10
2018	Security	24	19	21	27	9	0	0	36	43	45
2018	Administration and operations	16	25	31	15	10	1	2	26	42	112
2018	Human resources	6	16	35	34	7	2	0	42	22	46
2018	Financial management	27	27	27	8	6	5	0	15	57	33
2018	Information management	12	50	17	8	6	0	6	15	67	20
2018	Information technology	10	30	28	24	8	0	0	32	40	28
2018	Data sciences	70	10	0	10	10	0	0	20	80	10
2018	Policy	18	27	24	22	7	2	0	30	46	178
2018	Project management	16	29	28	18	6	2	2	25	47	52
2018	Other services to the public	54	9	15	23	0	0	0	23	62	13
2018	None of the above	19	27	29	10	7	6	2	18	50	51
2017	Client contact centre	30	0	51	9	10	0	0	19	30	10
2017	Communications or public affairs	2	7	28	28	23	5	7	58	10	54
2017	Security	16	15	34	17	10	5	3	29	34	38
2017	Administration and operations	13	23	27	22	9	2	5	33	38	138
2017	Human resources	10	22	33	18	12	0	4	32	34	48
2017	Financial management	15	55	15	11	0	0	4	12	72	26
2017	Information management	29	36	29	0	0	6	0	0	70	17
2017	Information technology	25	25	22	14	14	0	0	27	50	35
2017	Data sciences	14	37	21	7	14	7	0	23	55	14
2017	Policy	12	22	30	25	9	1	1	35	34	210
2017	Project management	15	33	33	10	6	4	0	16	50	50
2017	Other services to the public	16	25	24	9	18	0	9	29	44	11
2017	None of the above	23	20	23	18	12	4	0	31	45	87
2014	Communications or public affairs	14	32	32	16	6	0	0	22	46	65
2014	Security	26	30	23	15	5	2	0	20	57	61
2014	Science and technology	14	27	18	21	20	0	0	41	41	15
2014	Administration and operations	20	25	34	11	6	1	2	18	47	186
2014	Human resources	5	26	34	11	16	5	3	29	34	38
2014	Financial management	26	31	17	13	6	8	0	21	61	38
2014	Information management	18	22	45	7	4	4	0	11	42	27
2014	Information technology	20	29	20	15	9	6	0	26	53	34
2014	Evaluation	33	34	7	20	0	0	7	21	72	15
2014	Other services to the public	41	28	13	13	5	0	0	18	69	39
2014	None of the above	24	27	27	12	8	2	1	20	52	200

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	13	26	36	17	8	0	2	24	39	55
2018	Access to information and privacy	0	18	31	19	31	0	0	50	18	10
2018	Security	23	20	36	15	4	2	0	19	44	44
2018	Administration and operations	22	32	26	9	7	1	3	16	57	111
2018	Human resources	10	25	32	26	5	2	0	32	35	47
2018	Financial management	22	32	36	0	5	5	0	6	56	33
2018	Information management	0	29	29	18	0	0	23	24	38	20
2018	Information technology	10	18	40	27	5	0	0	32	29	27
2018	Data sciences	60	20	10	10	0	0	0	10	80	10
2018	Policy	25	23	30	18	2	1	0	21	49	177
2018	Project management	39	28	22	9	2	0	0	11	68	52
2018	Other services to the public	62	13	24	0	0	0	0	0	76	13
2018	None of the above	40	20	20	15	2	0	2	18	62	50
2017	Client contact centre	21	40	29	0	0	0	10	0	67	10
2017	Communications or public affairs	18	16	33	21	7	6	0	29	35	54
2017	Security	22	15	46	4	10	0	3	15	38	38
2017	Science and technology	9	19	40	32	0	0	0	32	28	10
2017	Administration and operations	29	24	29	9	2	2	5	13	57	138
2017	Human resources	20	31	18	16	10	0	4	28	54	48
2017	Financial management	11	30	32	23	0	0	4	24	44	26
2017	Information management	11	41	18	13	6	6	6	21	59	17
2017	Information technology	12	20	37	23	8	0	0	31	32	34
2017	Data sciences	42	37	12	0	0	0	9	0	87	14
2017	Policy	20	25	35	16	3	0	0	19	45	210
2017	Project management	39	23	21	11	2	2	2	14	64	50
2017	Other services to the public	32	9	16	17	18	0	9	38	44	11
2017	None of the above	25	22	28	16	4	1	4	22	49	88
2014	Communications or public affairs	14	33	32	14	3	0	3	18	49	65
2014	Security	34	26	21	14	3	2	0	18	61	62
2014	Science and technology	27	18	33	8	14	0	0	21	45	15
2014	Administration and operations	33	31	23	8	2	1	3	10	66	186
2014	Human resources	21	21	39	8	6	3	3	14	44	38
2014	Financial management	19	16	41	17	6	2	0	23	35	38
2014	Information management	19	33	26	11	7	0	4	19	54	27
2014	Information technology	23	16	34	15	9	3	0	25	40	34
2014	Evaluation	41	20	33	0	7	0	0	7	61	15
2014	Other services to the public	51	18	18	8	5	0	0	13	69	39
2014	None of the above	32	27	23	11	4	1	2	15	61	200

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	7	23	52	13	4	0	0	17	30	55
2018	Access to information and privacy	10	0	50	19	10	0	10	33	12	10
2018	Security	11	16	32	25	13	0	2	39	28	45
2018	Administration and operations	14	25	38	12	10	2	0	22	40	112
2018	Human resources	8	19	37	29	7	0	0	36	27	47
2018	Financial management	10	27	41	11	6	5	0	18	39	33
2018	Information management	4	21	38	21	11	0	6	34	26	20
2018	Information technology	11	0	30	35	24	0	0	58	11	27
2018	Policy	29	23	29	16	2	1	0	19	52	178
2018	Project management	7	28	41	15	9	0	0	24	35	51
2018	Other services to the public	23	9	34	24	9	0	0	34	32	12
2018	None of the above	18	27	27	23	4	0	2	27	46	51
2017	Client contact centre	30	0	39	21	0	0	10	24	34	10
2017	Communications or public affairs	5	28	39	18	6	4	0	25	35	54
2017	Security	12	14	24	32	13	0	6	48	27	38
2017	Science and technology	11	19	21	30	19	0	0	49	30	10
2017	Administration and operations	11	29	34	15	6	1	4	22	42	138
2017	Human resources	13	32	25	17	9	0	5	26	47	46
2017	Financial management	24	19	22	27	4	4	0	32	45	26
2017	Information management	12	36	29	23	0	0	0	23	47	17
2017	Information technology	14	14	25	36	11	0	0	47	28	35
2017	Data sciences	28	21	37	9	5	0	0	14	49	14
2017	Policy	22	30	31	11	4	0	0	16	53	208
2017	Project management	12	23	29	26	6	2	2	33	36	49
2017	Other services to the public	8	8	25	17	34	0	9	56	17	11
2017	None of the above	18	25	30	15	10	1	1	26	43	88
2014	Communications or public affairs	15	28	38	11	7	1	0	18	44	65
2014	Security	16	29	29	15	9	2	0	25	46	62
2014	Science and technology	14	0	51	27	8	0	0	35	14	15
2014	Administration and operations	19	27	31	16	5	1	3	21	47	186
2014	Human resources	10	21	45	10	11	3	0	22	32	38
2014	Financial management	13	21	45	18	3	0	0	21	34	38
2014	Information management	15	18	26	33	7	0	0	41	33	27
2014	Information technology	14	14	42	20	3	6	0	25	31	34
2014	Evaluation	26	7	33	13	15	7	0	30	35	15
2014	Other services to the public	21	10	33	26	10	0	0	36	31	39
2014	None of the above	18	31	25	18	5	1	1	23	50	200

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	15	31	32	17	6	0	0	22	46	55
2018	Access to information and privacy	31	10	29	29	0	0	0	29	42	10
2018	Security	22	27	26	12	9	0	4	22	51	45
2018	Administration and operations	28	29	26	7	5	3	2	13	59	112
2018	Human resources	12	31	31	21	6	0	0	26	43	47
2018	Financial management	29	32	21	14	3	0	0	17	61	33
2018	Information management	21	17	44	8	4	0	6	13	40	20
2018	Information technology	17	22	26	12	24	0	0	36	39	28
2018	Data sciences	50	20	20	10	0	0	0	10	70	10
2018	Policy	27	29	24	12	4	3	1	17	58	178
2018	Project management	30	30	17	14	5	0	4	19	63	51
2018	Other services to the public	32	51	9	0	8	0	0	8	83	12
2018	None of the above	24	28	21	16	2	5	4	20	57	51
2017	Client contact centre	42	10	20	28	0	0	0	28	51	10
2017	Communications or public affairs	19	24	29	7	9	6	6	18	49	54
2017	Security	19	19	27	20	12	0	3	33	39	38
2017	Science and technology	9	19	11	30	32	0	0	62	28	10
2017	Administration and operations	24	25	24	14	9	1	4	23	51	137
2017	Human resources	34	26	26	4	6	2	2	11	62	48
2017	Financial management	43	34	11	4	0	0	8	4	84	26
2017	Information management	51	25	19	0	0	6	0	0	80	16
2017	Information technology	38	20	22	5	13	2	0	19	59	35
2017	Data sciences	42	7	30	9	5	7	0	15	53	14
2017	Policy	25	28	29	10	5	1	2	16	55	210
2017	Project management	27	20	28	18	4	2	2	23	49	49
2017	Other services to the public	40	25	0	8	18	0	9	29	71	11
2017	None of the above	34	23	25	10	5	4	1	15	59	88
2014	Communications or public affairs	23	35	25	12	3	1	0	16	59	65
2014	Security	35	22	21	15	5	4	0	20	58	62
2014	Science and technology	33	18	27	6	15	0	0	21	51	15
2014	Administration and operations	28	30	23	12	4	0	2	17	59	186
2014	Human resources	42	13	21	8	11	3	3	20	58	38
2014	Financial management	32	23	19	19	8	0	0	27	54	38
2014	Information management	26	33	26	11	4	0	0	15	59	27
2014	Information technology	39	28	18	6	6	3	0	13	69	34
2014	Evaluation	33	20	26	7	15	0	0	21	53	15
2014	Other services to the public	41	18	21	10	10	0	0	21	59	39
2014	None of the above	29	30	21	12	5	1	1	17	62	200

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	9	18	47	13	10	0	2	24	28	55
2018	Access to information and privacy	0	40	50	10	0	0	0	10	40	10
2018	Security	29	27	17	12	11	0	5	24	59	45
2018	Administration and operations	26	29	24	11	4	4	4	16	59	111
2018	Human resources	24	34	24	16	2	0	0	18	58	47
2018	Financial management	31	33	23	6	3	5	0	9	67	33
2018	Information management	13	49	27	4	0	0	6	4	67	20
2018	Information technology	17	28	19	16	19	0	0	35	46	28
2018	Data sciences	70	20	0	10	0	0	0	10	90	10
2018	Policy	34	25	20	14	3	3	1	17	62	178
2018	Project management	17	34	26	15	4	0	4	20	53	51
2018	Other services to the public	48	15	21	8	8	0	0	16	63	13
2018	None of the above	38	16	21	11	7	5	2	19	59	50
2017	Client contact centre	52	10	28	0	10	0	0	10	62	10
2017	Communications or public affairs	7	14	33	19	18	4	6	40	23	54
2017	Security	12	31	40	5	7	2	3	13	45	38
2017	Science and technology	30	9	9	21	32	0	0	53	38	10
2017	Administration and operations	28	20	27	16	4	0	6	21	51	139
2017	Human resources	25	30	24	10	8	0	2	19	56	48
2017	Financial management	33	39	23	0	0	4	0	0	76	26
2017	Information management	29	48	12	6	0	6	0	6	82	17
2017	Information technology	31	31	22	6	11	0	0	16	62	35
2017	Data sciences	7	30	37	14	5	7	0	21	40	14
2017	Policy	22	23	32	13	6	1	2	20	47	210
2017	Project management	25	33	21	16	4	2	0	20	58	50
2017	Other services to the public	16	17	24	16	18	0	9	37	36	11
2017	None of the above	20	18	34	14	10	2	1	25	39	87
2014	Communications or public affairs	10	23	30	32	5	0	0	36	33	65
2014	Security	24	26	27	13	8	2	0	21	51	62
2014	Science and technology	8	27	20	32	14	0	0	45	35	15
2014	Administration and operations	17	24	34	12	6	2	4	20	44	185
2014	Human resources	19	8	42	13	11	3	5	26	29	38
2014	Financial management	16	29	31	13	3	0	8	18	49	38
2014	Information management	22	26	30	15	7	0	0	22	48	27
2014	Information technology	15	20	35	15	12	3	0	28	36	34
2014	Evaluation	33	7	26	7	28	0	0	34	39	15
2014	Other services to the public	23	20	28	18	5	0	5	25	46	39
2014	None of the above	17	17	31	21	9	2	3	31	36	199

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	11	20	44	14	9	2	0	24	32	55
2018	Access to information and privacy	0	10	40	39	10	0	0	50	10	10
2018	Security	25	16	30	17	6	4	2	24	44	45
2018	Administration and operations	22	32	28	12	2	2	2	14	57	112
2018	Human resources	8	25	46	11	10	0	0	21	33	47
2018	Financial management	22	20	36	11	6	5	0	18	44	33
2018	Information management	12	36	35	10	0	0	6	11	51	20
2018	Information technology	14	20	34	12	20	0	0	32	34	28
2018	Data sciences	50	30	20	0	0	0	0	0	80	10
2018	Policy	28	32	27	13	1	1	0	14	60	179
2018	Project management	36	32	17	12	3	0	0	15	68	52
2018	Other services to the public	61	9	23	8	0	0	0	8	69	13
2018	None of the above	33	24	20	10	7	3	2	18	61	51
2017	Client contact centre	21	32	37	0	10	0	0	10	52	10
2017	Communications or public affairs	8	16	30	19	14	7	6	38	27	54
2017	Security	19	14	35	11	12	4	5	25	37	39
2017	Science and technology	0	28	40	11	21	0	0	32	28	10
2017	Administration and operations	25	26	34	8	3	1	2	12	53	139
2017	Human resources	21	10	42	12	10	2	2	24	32	48
2017	Financial management	15	35	27	19	0	0	4	19	53	26
2017	Information management	17	29	36	6	0	6	6	7	52	17
2017	Information technology	14	17	27	22	14	6	0	38	33	35
2017	Data sciences	35	19	37	0	9	0	0	9	54	14
2017	Policy	21	32	32	9	4	2	1	13	54	210
2017	Project management	41	19	16	13	4	6	2	18	65	50
2017	Other services to the public	24	17	24	9	18	0	9	29	44	11
2017	None of the above	32	12	30	17	7	2	1	24	45	88
2014	Communications or public affairs	16	24	35	20	5	0	0	25	40	65
2014	Security	40	20	23	14	2	2	0	16	61	62
2014	Science and technology	12	27	39	8	14	0	0	21	39	15
2014	Administration and operations	27	29	30	9	4	1	1	13	57	186
2014	Human resources	19	16	40	8	14	3	0	23	36	37
2014	Financial management	6	34	26	22	6	2	5	29	43	38
2014	Information management	19	26	33	18	4	0	0	22	45	27
2014	Information technology	20	17	28	18	15	3	0	34	38	34
2014	Evaluation	46	15	33	0	7	0	0	7	61	15
2014	Other services to the public	38	36	15	5	5	0	0	10	75	39
2014	None of the above	31	28	25	11	3	1	1	15	60	200

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	35	29	17	6	2	6	6	72	9	55
2018	Access to information and privacy	69	21	10	0	0	0	0	90	0	10
2018	Security	22	35	12	4	18	9	0	63	24	45
2018	Administration and operations	24	25	21	13	7	5	5	54	23	112
2018	Human resources	23	37	23	4	0	3	10	68	5	46
2018	Financial management	11	31	37	11	0	3	7	47	13	34
2018	Information management	13	48	20	4	4	10	0	68	9	20
2018	Information technology	33	43	9	0	6	5	4	83	7	28
2018	Data sciences	0	0	30	20	40	10	0	0	67	10
2018	Policy	25	30	10	16	8	10	2	62	26	178
2018	Project management	24	27	16	15	13	6	0	54	29	51
2018	Other services to the public	17	31	0	15	37	0	0	48	52	13
2018	None of the above	20	35	16	11	10	4	5	60	23	50
2017	Client contact centre	42	19	10	9	10	10	0	68	22	10
2017	Communications or public affairs	29	34	14	3	4	7	9	75	8	54
2017	Security	41	21	9	5	9	8	7	73	16	39
2017	Science and technology	43	30	0	17	11	0	0	72	28	10
2017	Administration and operations	29	30	14	11	11	3	2	61	24	139
2017	Human resources	32	38	8	4	8	4	6	78	13	48
2017	Financial management	23	34	19	20	4	0	0	57	24	26
2017	Information management	12	42	23	11	12	0	0	54	23	17
2017	Information technology	19	28	20	17	6	2	8	53	25	35
2017	Data sciences	32	19	7	21	14	0	7	55	38	14
2017	Policy	32	26	11	12	11	5	2	63	25	209
2017	Project management	25	36	12	8	9	8	2	68	19	50
2017	Other services to the public	26	27	9	18	0	20	0	67	22	10
2017	None of the above	24	35	12	15	11	1	2	61	27	88
2014	Communications or public affairs	21	25	23	13	5	8	5	53	21	65
2014	Security	31	38	5	16	9	2	0	69	26	62
2014	Science and technology	27	47	12	0	6	0	8	81	7	15
2014	Administration and operations	25	34	16	9	10	3	4	63	20	186
2014	Human resources	40	24	13	13	3	3	5	69	17	38
2014	Financial management	16	45	13	15	8	2	0	63	23	38
2014	Information management	26	37	8	11	11	4	4	68	24	27
2014	Information technology	35	18	9	22	14	3	0	55	37	34
2014	Evaluation	28	33	13	13	13	0	0	61	26	15
2014	Other services to the public	33	28	7	8	18	3	3	65	27	39
2014	None of the above	29	30	12	10	10	4	3	65	22	200

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	60	21	8	6	6	0	0	81	11	55
2018	Access to information and privacy	69	31	0	0	0	0	0	100	0	10
2018	Security	44	15	10	19	12	0	0	59	31	45
2018	Administration and operations	48	24	7	12	9	1	0	72	21	112
2018	Human resources	58	31	3	5	0	3	0	92	5	47
2018	Financial management	40	23	21	6	10	0	0	63	16	34
2018	Information management	47	28	0	21	4	0	0	75	25	20
2018	Information technology	47	26	5	18	4	0	0	73	22	27
2018	Data sciences	10	20	10	30	30	0	0	30	60	10
2018	Policy	45	29	6	11	7	2	0	76	18	176
2018	Project management	38	31	12	13	7	0	0	69	20	51
2018	Other services to the public	45	23	0	0	32	0	0	68	32	13
2018	None of the above	55	19	11	5	9	0	0	74	15	51
2017	Client contact centre	52	38	0	0	10	0	0	90	10	10
2017	Communications or public affairs	57	27	5	9	2	0	0	84	11	54
2017	Security	43	30	11	5	11	0	0	73	16	39
2017	Science and technology	30	30	9	21	11	0	0	60	32	10
2017	Administration and operations	46	27	7	7	12	0	1	74	19	139
2017	Human resources	61	24	2	2	10	0	0	86	12	48
2017	Financial management	42	22	16	15	4	0	0	64	19	26
2017	Information management	30	18	6	41	6	0	0	48	46	17
2017	Information technology	52	28	12	3	6	0	0	80	9	35
2017	Data sciences	44	14	7	21	14	0	0	58	35	14
2017	Policy	49	26	6	11	10	0	0	74	20	210
2017	Project management	50	21	10	10	9	0	0	71	19	50
2017	Other services to the public	32	35	9	17	8	0	0	67	25	11
2017	None of the above	38	32	10	12	8	0	1	70	20	88
2014	Communications or public affairs	37	26	5	18	14	0	0	63	32	65
2014	Security	39	30	10	13	9	0	0	68	22	62
2014	Science and technology	27	41	6	8	18	0	0	68	26	15
2014	Administration and operations	39	27	16	10	9	0	0	66	18	186
2014	Human resources	56	21	7	10	3	3	0	79	13	38
2014	Financial management	33	39	8	10	10	0	0	71	21	38
2014	Information management	56	15	11	4	15	0	0	70	18	27
2014	Information technology	41	20	15	21	3	0	0	61	24	34
2014	Evaluation	41	20	7	26	7	0	0	61	33	15
2014	Other services to the public	36	28	13	10	13	0	0	64	23	39
2014	None of the above	41	25	7	14	11	1	0	67	26	200

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	16	28	19	13	0	12	11	58	17	53
2018	Access to information and privacy	39	31	10	10	0	9	0	77	11	10
2018	Security	18	23	11	14	22	11	0	47	40	45
2018	Administration and operations	15	21	17	24	8	12	3	43	38	112
2018	Human resources	20	31	25	4	4	14	2	61	9	47
2018	Financial management	17	32	15	8	15	6	7	56	27	34
2018	Information management	8	17	38	4	12	21	0	31	20	20
2018	Information technology	18	22	18	15	11	11	4	47	31	27
2018	Data sciences	0	0	10	20	70	0	0	0	90	10
2018	Policy	15	22	10	20	12	17	3	47	40	176
2018	Project management	7	27	18	8	17	19	4	45	32	50
2018	Other services to the public	8	15	17	16	32	0	11	26	54	13
2018	None of the above	14	29	19	5	21	9	4	49	29	51
2017	Client contact centre	19	31	10	0	20	19	0	63	25	10
2017	Communications or public affairs	10	22	16	10	4	33	5	52	22	54
2017	Security	16	22	20	9	12	17	4	48	27	39
2017	Science and technology	32	11	38	11	9	0	0	43	19	10
2017	Administration and operations	12	27	14	15	14	15	2	47	35	139
2017	Human resources	18	27	20	12	8	11	4	53	24	48
2017	Financial management	8	27	22	13	26	4	0	36	41	26
2017	Information management	12	30	6	30	12	11	0	46	47	17
2017	Information technology	8	22	14	3	20	25	8	45	34	35
2017	Data sciences	21	7	0	28	30	14	0	33	67	14
2017	Policy	17	23	10	16	12	20	1	52	36	209
2017	Project management	14	19	15	12	17	23	0	42	38	50
2017	Other services to the public	24	9	9	24	0	35	0	50	37	11
2017	None of the above	10	22	21	15	17	16	0	38	38	88
2014	Communications or public affairs	8	21	19	19	11	18	3	38	37	65
2014	Security	15	25	11	20	18	10	2	45	42	62
2014	Science and technology	14	33	8	21	24	0	0	47	45	15
2014	Administration and operations	11	20	28	15	12	11	3	36	31	186
2014	Human resources	38	13	21	3	5	10	11	64	10	38
2014	Financial management	11	32	16	12	18	10	0	48	34	38
2014	Information management	11	23	26	11	15	11	4	40	30	27
2014	Information technology	12	23	19	8	27	9	3	40	39	34
2014	Evaluation	26	13	7	7	33	15	0	46	46	15
2014	Other services to the public	13	26	10	15	21	10	5	46	42	39
2014	None of the above	9	25	15	15	17	17	2	42	39	200

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	68	20	7	6	0	0	0	88	6	55
2018	Access to information and privacy	69	31	0	0	0	0	0	100	0	10
2018	Security	46	36	5	9	5	0	0	82	14	44
2018	Administration and operations	43	31	12	9	3	1	1	76	11	112
2018	Human resources	70	25	5	0	0	0	0	95	0	46
2018	Financial management	39	36	16	6	3	0	0	76	8	34
2018	Information management	40	52	4	0	4	0	0	92	4	20
2018	Information technology	58	38	0	0	4	0	0	96	4	27
2018	Data sciences	20	30	10	10	30	0	0	50	40	10
2018	Policy	51	34	4	6	4	1	0	86	10	177
2018	Project management	49	26	4	10	9	2	0	77	19	51
2018	Other services to the public	32	38	0	7	23	0	0	70	30	13
2018	None of the above	51	34	4	5	6	0	0	85	11	50
2017	Client contact centre	51	38	0	10	0	0	0	90	10	10
2017	Communications or public affairs	60	33	2	4	2	0	0	93	5	54
2017	Security	49	33	7	4	7	0	0	82	11	39
2017	Science and technology	43	47	0	11	0	0	0	89	11	10
2017	Administration and operations	48	28	7	9	7	0	1	77	17	138
2017	Human resources	63	28	2	4	2	0	0	92	6	48
2017	Financial management	19	39	31	7	4	0	0	58	11	26
2017	Information management	29	46	12	12	0	0	0	76	12	17
2017	Information technology	50	30	9	12	0	0	0	80	12	35
2017	Data sciences	56	16	14	14	0	0	0	72	14	14
2017	Policy	50	30	7	8	6	0	0	80	13	208
2017	Project management	44	32	8	14	2	0	0	76	16	49
2017	Other services to the public	50	25	9	16	0	0	0	75	16	11
2017	None of the above	43	34	10	7	7	0	0	77	13	88
2014	Communications or public affairs	42	41	6	8	3	0	0	83	11	65
2014	Security	50	26	11	6	6	0	0	76	13	62
2014	Science and technology	49	33	12	6	0	0	0	82	6	15
2014	Administration and operations	42	36	10	9	4	0	0	78	12	186
2014	Human resources	69	18	8	5	0	0	0	87	5	38
2014	Financial management	25	40	10	16	10	0	0	64	26	38
2014	Information management	26	41	11	11	11	0	0	67	22	27
2014	Information technology	36	22	19	19	5	0	0	57	24	34
2014	Evaluation	47	26	13	7	7	0	0	74	13	15
2014	Other services to the public	46	36	3	5	10	0	0	82	15	39
2014	None of the above	41	33	8	11	6	0	0	75	17	200

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	48	42	2	8	0	0	0	90	8	55
2018	Access to information and privacy	58	42	0	0	0	0	0	100	0	10
2018	Security	44	34	7	12	4	0	0	77	16	45
2018	Administration and operations	39	33	18	5	1	1	2	75	6	111
2018	Human resources	52	44	2	2	0	0	0	96	2	47
2018	Financial management	36	46	10	8	0	0	0	82	8	34
2018	Information management	30	56	0	10	4	0	0	85	15	20
2018	Information technology	66	17	9	8	0	0	0	83	8	27
2018	Data sciences	20	30	40	0	10	0	0	50	10	10
2018	Policy	45	39	8	5	2	1	0	85	7	178
2018	Project management	34	46	10	7	4	0	0	80	11	51
2018	Other services to the public	23	46	0	8	23	0	0	69	31	13
2018	None of the above	38	43	4	11	4	0	0	82	14	50

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	44	40	2	12	2	0	0	85	14	55
2018	Access to information and privacy	61	29	10	0	0	0	0	90	0	10
2018	Security	25	37	7	19	12	0	0	62	31	45
2018	Administration and operations	47	33	7	6	6	1	0	81	12	107
2018	Human resources	42	41	4	10	3	0	0	83	13	47
2018	Financial management	22	51	18	8	0	0	0	73	8	34
2018	Information management	34	48	10	4	4	0	0	82	8	20
2018	Information technology	65	24	4	7	0	0	0	89	7	28
2018	Data sciences	20	20	10	20	30	0	0	40	50	10
2018	Policy	40	31	13	10	6	1	0	71	16	177
2018	Project management	37	36	13	8	6	0	0	73	13	52
2018	Other services to the public	28	31	0	23	19	0	0	58	42	14
2018	None of the above	34	39	11	13	4	0	0	72	16	51
2017	Client contact centre	61	39	0	0	0	0	0	100	0	10
2017	Communications or public affairs	43	41	5	7	2	2	0	86	9	54
2017	Security	36	37	9	7	5	7	0	78	12	39
2017	Science and technology	68	21	0	0	11	0	0	89	11	10
2017	Administration and operations	36	37	8	8	9	1	1	75	17	139
2017	Human resources	43	33	10	8	6	0	0	76	14	48
2017	Financial management	42	42	8	4	4	0	0	84	7	26
2017	Information management	11	60	0	11	18	0	0	71	29	17
2017	Information technology	42	35	12	0	9	0	3	79	9	35
2017	Data sciences	30	14	16	33	7	0	0	44	40	14
2017	Policy	40	37	7	11	5	0	0	78	16	210
2017	Project management	42	43	2	6	8	0	0	85	13	50
2017	Other services to the public	32	51	9	8	0	0	0	83	8	11
2017	None of the above	32	36	12	11	9	0	0	68	20	88
2014	Communications or public affairs	31	28	15	14	9	0	3	61	24	65
2014	Security	36	30	5	9	19	0	0	66	28	62
2014	Science and technology	35	35	6	6	12	6	0	74	19	15
2014	Administration and operations	35	38	12	6	9	0	0	73	15	186
2014	Human resources	56	21	13	8	0	3	0	79	8	38
2014	Financial management	40	28	11	10	10	0	0	68	21	38
2014	Information management	48	34	4	11	4	0	0	82	15	27
2014	Information technology	39	21	6	21	8	6	0	64	30	34
2014	Evaluation	54	20	0	13	13	0	0	74	26	15
2014	Other services to the public	48	36	0	0	15	0	0	85	15	39
2014	None of the above	39	29	12	13	7	0	0	68	20	200

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	54	31	6	7	0	2	0	87	8	55
2018	Access to information and privacy	61	39	0	0	0	0	0	100	0	10
2018	Security	39	23	14	11	13	0	0	62	23	45
2018	Administration and operations	55	26	7	9	3	1	0	81	12	108
2018	Human resources	45	41	14	0	0	0	0	86	0	47
2018	Financial management	28	54	10	8	0	0	0	82	8	34
2018	Information management	53	25	10	4	8	0	0	78	12	20
2018	Information technology	55	34	7	4	0	0	0	89	4	28
2018	Data sciences	20	10	40	0	30	0	0	30	30	10
2018	Policy	47	24	11	9	6	2	1	74	15	177
2018	Project management	45	29	14	6	6	0	0	74	11	52
2018	Other services to the public	20	23	16	6	35	0	0	43	41	14
2018	None of the above	41	36	13	5	4	0	0	77	9	51
2017	Client contact centre	51	39	10	0	0	0	0	90	0	10
2017	Communications or public affairs	55	33	5	5	0	2	0	89	5	54
2017	Security	48	34	7	4	4	3	0	84	9	39
2017	Science and technology	57	11	0	11	0	11	11	86	14	10
2017	Administration and operations	42	31	9	7	9	1	0	75	17	139
2017	Human resources	49	29	10	4	6	2	0	80	10	48
2017	Financial management	42	42	5	11	0	0	0	84	11	26
2017	Information management	17	36	17	6	18	6	0	57	25	17
2017	Information technology	44	39	12	0	3	0	3	85	3	35
2017	Data sciences	30	30	19	7	14	0	0	60	21	14
2017	Policy	49	28	6	7	7	2	0	79	14	209
2017	Project management	52	23	9	10	4	2	0	76	14	50
2017	Other services to the public	32	33	9	0	8	18	0	80	10	11
2017	None of the above	40	27	15	10	6	1	1	68	17	88
2014	Communications or public affairs	39	23	15	14	3	3	3	66	18	65
2014	Security	45	25	6	9	14	0	0	70	24	62
2014	Science and technology	50	32	0	6	12	0	0	82	18	15
2014	Administration and operations	38	31	15	6	8	3	1	71	14	186
2014	Human resources	56	21	13	0	3	8	0	83	3	38
2014	Financial management	34	26	16	8	10	5	0	64	19	38
2014	Information management	30	44	7	11	7	0	0	74	18	27
2014	Information technology	44	20	12	9	9	3	3	68	19	34
2014	Evaluation	54	20	0	13	13	0	0	74	26	15
2014	Other services to the public	46	31	5	5	13	0	0	77	18	39
2014	None of the above	46	27	9	9	5	2	0	75	15	200

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	56	37	2	6	0	0	0	92	6	55
2018	Access to information and privacy	50	31	8	10	0	0	0	82	10	10
2018	Security	30	26	9	16	19	0	0	56	35	45
2018	Administration and operations	55	25	9	8	3	1	0	81	10	108
2018	Human resources	39	36	13	5	5	2	0	77	10	47
2018	Financial management	34	38	22	6	0	0	0	72	6	34
2018	Information management	51	26	16	0	8	0	0	76	8	20
2018	Information technology	58	21	7	7	7	0	0	79	14	28
2018	Data sciences	20	30	10	10	30	0	0	50	40	10
2018	Policy	43	29	10	11	6	1	0	73	18	176
2018	Project management	44	29	7	17	4	0	0	73	20	51
2018	Other services to the public	20	31	16	7	27	0	0	50	34	14
2018	None of the above	39	32	15	4	10	0	0	71	14	50
2017	Client contact centre	61	29	10	0	0	0	0	90	0	10
2017	Communications or public affairs	48	41	3	4	2	2	0	91	6	54
2017	Security	46	27	7	9	5	5	2	78	15	39
2017	Science and technology	62	17	11	0	11	0	0	79	11	10
2017	Administration and operations	40	34	8	7	10	1	0	75	17	138
2017	Human resources	52	26	8	8	4	2	0	79	12	48
2017	Financial management	46	35	15	4	0	0	0	81	4	26
2017	Information management	23	30	18	12	18	0	0	53	29	17
2017	Information technology	40	33	14	6	3	0	3	76	9	35
2017	Data sciences	30	37	12	0	21	0	0	67	21	14
2017	Policy	48	28	6	11	7	0	0	76	18	210
2017	Project management	54	17	8	12	8	2	0	72	20	50
2017	Other services to the public	32	60	0	8	0	0	0	92	8	11
2017	None of the above	34	27	15	19	3	0	1	62	22	88
2014	Communications or public affairs	35	30	4	20	7	0	3	67	28	65
2014	Security	42	25	3	14	16	0	0	66	30	62
2014	Science and technology	56	26	12	0	6	0	0	82	6	15
2014	Administration and operations	38	29	15	10	8	0	1	68	18	186
2014	Human resources	61	16	13	8	3	0	0	77	10	38
2014	Financial management	27	42	13	10	8	0	0	69	18	38
2014	Information management	41	37	7	11	4	0	0	78	15	27
2014	Information technology	39	32	11	0	12	6	0	76	12	34
2014	Evaluation	34	20	13	20	13	0	0	54	33	15
2014	Other services to the public	51	28	0	10	10	0	0	79	21	39
2014	None of the above	41	30	9	11	9	0	0	71	20	200

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	66	26	5	2	0	0	93	2	55
2018	Access to information and privacy	61	29	10	0	0	0	90	0	10
2018	Security	47	27	7	9	10	0	74	19	45
2018	Administration and operations	65	20	4	5	5	1	86	10	109
2018	Human resources	58	25	8	6	0	3	85	6	47
2018	Financial management	36	37	13	11	3	0	73	14	34
2018	Information management	66	21	4	0	4	5	91	4	20
2018	Information technology	68	13	11	7	0	0	82	7	28
2018	Data sciences	20	30	0	30	20	0	50	50	10
2018	Policy	62	19	6	5	6	2	83	11	177
2018	Project management	59	26	8	2	6	0	85	8	52
2018	Other services to the public	44	0	8	6	42	0	44	48	14
2018	None of the above	55	19	14	5	4	2	76	9	51
2017	Client contact centre	80	20	0	0	0	0	100	0	10
2017	Communications or public affairs	67	22	5	0	5	0	89	5	54
2017	Security	59	30	2	2	7	0	89	9	39
2017	Science and technology	57	21	0	11	0	11	88	12	10
2017	Administration and operations	59	25	5	4	6	2	85	10	138
2017	Human resources	59	29	6	0	6	0	88	6	48
2017	Financial management	58	28	7	4	4	0	85	7	26
2017	Information management	23	30	23	17	6	0	53	23	17
2017	Information technology	52	39	3	3	3	0	91	6	35
2017	Data sciences	39	33	14	14	0	0	72	14	14
2017	Policy	61	22	8	2	6	0	84	8	210
2017	Project management	67	15	4	4	4	6	88	8	50
2017	Other services to the public	50	25	17	8	0	0	75	8	11
2017	None of the above	51	25	12	5	4	2	78	10	88

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	53	29	6	12	0	0	82	12	54
2018	Security	36	32	10	14	8	0	68	22	44
2018	Administration and operations	52	29	6	4	8	1	82	12	107
2018	Human resources	47	26	13	10	0	3	76	10	47
2018	Financial management	35	47	10	8	0	0	82	8	34
2018	Information management	53	21	18	4	4	0	74	8	20
2018	Information technology	65	24	4	7	0	0	89	7	28
2018	Data sciences	20	30	10	10	30	0	50	40	10
2018	Policy	45	27	12	9	7	0	71	16	177
2018	Project management	57	19	12	6	6	0	76	11	52
2018	Other services to the public	28	24	16	6	26	0	52	32	14
2018	None of the above	48	13	25	8	6	0	62	13	51
2017	Client contact centre	80	20	0	0	0	0	100	0	10
2017	Communications or public affairs	55	33	5	5	2	0	88	7	54
2017	Security	58	29	2	4	7	0	87	11	39
2017	Science and technology	79	0	21	0	0	0	79	0	10
2017	Administration and operations	47	30	11	4	8	0	77	12	138
2017	Human resources	57	21	15	2	6	0	78	8	48
2017	Financial management	54	18	12	12	4	0	72	16	26
2017	Information management	29	19	6	29	18	0	48	46	17
2017	Information technology	57	20	12	3	9	0	77	12	35
2017	Data sciences	39	33	7	0	21	0	72	21	14
2017	Policy	49	26	6	9	9	0	76	18	210
2017	Project management	56	25	7	6	6	0	81	12	50
2017	Other services to the public	32	44	0	24	0	0	76	24	11
2017	None of the above	45	25	14	5	10	0	70	16	87
2014	Communications or public affairs	35	32	10	9	12	1	68	22	65
2014	Security	44	20	6	10	19	2	64	29	62
2014	Science and technology	49	21	12	6	12	0	70	18	15
2014	Administration and operations	43	30	10	9	9	0	73	17	185
2014	Human resources	64	18	8	5	5	0	82	10	38
2014	Financial management	41	30	5	13	10	0	71	24	37
2014	Information management	41	37	11	0	11	0	78	11	27
2014	Information technology	33	35	12	9	11	0	68	21	34
2014	Evaluation	47	13	13	13	13	0	61	26	15
2014	Other services to the public	54	28	0	8	10	0	82	18	39
2014	None of the above	40	31	11	5	11	0	72	16	200

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	27	42	8	14	0	5	4	76	15	23
2018	Security	25	40	6	11	19	0	0	64	30	20
2018	Administration and operations	20	43	16	11	0	0	10	70	12	30
2018	Human resources	36	44	20	0	0	0	0	80	0	11
2018	Financial management	14	45	21	12	0	0	7	64	13	15
2018	Policy	29	27	10	13	6	2	12	66	23	83
2018	Project management	19	27	9	9	0	18	18	71	14	11
2018	None of the above	13	56	10	4	9	0	9	76	14	22
2017	Communications or public affairs	41	27	9	5	0	5	14	83	6	22
2017	Security	39	28	6	13	13	0	0	68	26	15
2017	Administration and operations	29	41	5	8	10	2	5	76	19	41
2017	Human resources	50	22	7	7	0	0	14	84	8	14
2017	Financial management	20	27	26	27	0	0	0	47	27	15
2017	Information technology	0	62	0	19	0	9	9	77	23	11
2017	Policy	23	33	10	14	8	5	7	63	25	87
2017	Project management	42	16	8	16	8	0	8	64	27	12
2017	None of the above	22	35	13	13	7	0	9	63	22	44
2014	Communications or public affairs	24	16	12	24	5	7	12	49	36	17
2014	Security	17	26	9	17	18	4	9	50	40	23
2014	Administration and operations	25	34	21	14	2	0	5	62	17	44
2014	Human resources	67	17	0	0	0	0	16	100	0	12
2014	Financial management	31	49	8	0	0	0	13	91	0	14
2014	Information technology	18	33	23	9	9	9	0	56	19	12
2014	None of the above	26	32	7	10	11	4	9	68	24	68

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	54	29	2	5	2	6	2	90	8	55
2018	Access to information and privacy	50	29	21	0	0	0	0	79	0	10
2018	Security	26	38	9	12	12	3	0	66	25	45
2018	Administration and operations	20	37	16	14	6	7	0	61	21	110
2018	Human resources	25	32	32	9	2	0	0	57	11	47
2018	Financial management	13	44	22	16	6	0	0	57	21	34
2018	Information management	31	31	4	8	11	15	0	73	22	20
2018	Information technology	47	27	13	7	3	4	0	76	10	28
2018	Data sciences	0	20	10	40	30	0	0	20	70	10
2018	Policy	22	32	17	15	7	7	0	59	23	179
2018	Project management	18	21	16	24	15	6	0	41	41	52
2018	Other services to the public	20	0	8	30	42	0	0	20	72	14
2018	None of the above	13	26	31	11	8	9	2	44	21	51
2017	Client contact centre	10	60	0	19	10	0	0	70	30	10
2017	Communications or public affairs	52	34	9	3	0	2	0	88	3	54
2017	Security	36	36	7	7	11	3	0	74	18	39
2017	Science and technology	32	30	28	0	0	11	0	69	0	10
2017	Administration and operations	26	35	11	12	13	3	0	63	26	139
2017	Human resources	32	33	15	12	6	2	0	66	19	48
2017	Financial management	15	42	7	8	28	0	0	57	36	26
2017	Information management	0	48	18	12	12	11	0	54	26	17
2017	Information technology	31	32	14	12	9	3	0	65	21	35
2017	Data sciences	14	26	21	16	14	9	0	44	33	14
2017	Policy	28	35	12	10	8	7	0	68	19	210
2017	Project management	31	35	11	6	18	0	0	65	23	50
2017	Other services to the public	17	17	43	8	16	0	0	33	24	11
2017	None of the above	26	32	13	10	11	9	0	63	23	88
2014	Communications or public affairs	28	37	13	12	3	6	0	70	16	65
2014	Security	17	30	9	10	28	6	0	49	41	62
2014	Science and technology	15	27	32	20	0	6	0	45	21	15
2014	Administration and operations	15	33	22	11	14	5	1	51	26	186
2014	Human resources	11	40	15	16	13	5	0	53	31	38
2014	Financial management	16	30	21	10	16	7	0	49	28	38
2014	Information management	18	30	15	11	18	7	0	52	32	27
2014	Information technology	18	29	9	20	6	19	0	57	32	34
2014	Evaluation	7	15	13	20	26	20	0	26	57	15
2014	Other services to the public	13	15	18	21	21	13	0	32	47	39
2014	None of the above	11	27	20	18	13	11	0	42	35	200

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	45	25	14	9	4	4	0	73	13	55
2018	Access to information and privacy	18	61	21	0	0	0	0	79	0	10
2018	Security	33	31	5	7	22	3	0	66	29	45
2018	Administration and operations	21	37	13	16	9	3	0	60	26	112
2018	Human resources	28	31	28	11	2	0	0	59	13	47
2018	Financial management	11	43	24	13	9	0	0	54	22	34
2018	Information management	26	27	12	17	12	6	0	56	31	20
2018	Information technology	40	29	10	15	6	0	0	69	21	28
2018	Data sciences	0	10	10	10	70	0	0	10	80	10
2018	Policy	20	29	16	22	10	3	0	51	33	179
2018	Project management	11	24	22	21	22	0	0	35	43	52
2018	Other services to the public	20	0	8	22	50	0	0	20	72	14
2018	None of the above	19	17	24	21	9	5	4	40	34	51
2017	Client contact centre	10	50	9	10	21	0	0	60	31	10
2017	Communications or public affairs	46	38	7	7	0	2	0	85	7	54
2017	Security	32	47	5	0	14	3	0	81	14	38
2017	Science and technology	32	40	19	9	0	0	0	72	9	10
2017	Administration and operations	25	33	16	12	14	1	0	58	26	138
2017	Human resources	31	41	14	10	4	0	0	72	14	48
2017	Financial management	15	15	30	15	24	0	0	31	39	26
2017	Information management	6	54	6	12	23	0	0	59	35	17
2017	Information technology	36	24	14	12	14	0	0	59	26	35
2017	Data sciences	7	19	16	28	30	0	0	26	58	14
2017	Policy	23	39	12	14	10	1	0	63	24	210
2017	Project management	21	27	15	11	25	0	0	48	37	50
2017	Other services to the public	17	17	27	32	8	0	0	33	40	11
2017	None of the above	23	31	15	10	16	5	0	56	27	88
2014	Communications or public affairs	20	42	20	15	3	0	0	62	18	65
2014	Security	13	27	13	18	27	2	0	41	45	62
2014	Science and technology	29	26	6	26	14	0	0	55	39	15
2014	Administration and operations	13	33	20	17	15	2	1	47	33	185
2014	Human resources	13	40	26	8	11	3	0	54	19	38
2014	Financial management	14	31	19	16	16	5	0	47	33	38
2014	Information management	18	23	22	18	15	4	0	43	34	27
2014	Information technology	13	27	21	22	8	10	0	44	33	33
2014	Evaluation	20	15	20	13	33	0	0	34	46	15
2014	Other services to the public	15	15	8	26	33	3	0	31	61	39
2014	None of the above	9	28	19	22	20	2	0	38	43	200

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	30	36	12	16	0	6	0	70	17	55
2018	Access to information and privacy	8	40	42	10	0	0	0	48	10	10
2018	Security	14	46	2	16	17	5	0	63	34	45
2018	Administration and operations	14	34	21	17	12	2	0	49	30	110
2018	Human resources	19	38	24	13	4	2	0	58	17	47
2018	Financial management	6	33	30	16	9	7	0	42	26	34
2018	Information management	15	26	17	16	8	19	0	50	30	20
2018	Information technology	34	24	21	11	10	0	0	58	21	28
2018	Data sciences	0	10	10	0	80	0	0	10	80	10
2018	Policy	10	26	16	30	15	4	0	37	46	178
2018	Project management	12	19	20	24	22	2	0	31	48	51
2018	Other services to the public	13	7	14	0	65	0	0	20	65	14
2018	None of the above	6	19	26	26	13	7	2	28	44	51
2017	Client contact centre	10	31	29	0	21	9	0	46	23	10
2017	Communications or public affairs	34	38	14	12	2	0	0	71	14	54
2017	Security	24	39	22	4	9	3	0	64	14	39
2017	Science and technology	21	40	11	9	9	11	0	69	19	10
2017	Administration and operations	15	33	22	12	13	4	1	51	26	139
2017	Human resources	22	37	18	18	4	0	0	60	23	48
2017	Financial management	12	8	26	23	32	0	0	20	55	26
2017	Information management	0	35	19	12	23	12	0	40	39	17
2017	Information technology	18	30	14	20	14	3	0	50	35	35
2017	Data sciences	0	19	7	35	30	9	0	21	71	14
2017	Policy	15	36	15	21	10	3	0	52	32	210
2017	Project management	25	19	10	11	25	10	0	49	40	50
2017	Other services to the public	17	17	27	24	16	0	0	33	40	11
2017	None of the above	20	14	23	20	16	7	0	37	38	88
2014	Communications or public affairs	9	39	19	25	8	0	0	48	33	65
2014	Security	12	22	17	18	30	2	0	35	48	61
2014	Science and technology	15	14	26	26	20	0	0	29	45	15
2014	Administration and operations	7	30	20	20	19	4	0	39	41	186
2014	Human resources	13	34	26	16	8	3	0	49	25	38
2014	Financial management	11	31	24	18	10	5	0	45	30	38
2014	Information management	11	23	26	18	15	7	0	36	36	27
2014	Information technology	12	25	18	26	10	9	0	41	40	34
2014	Evaluation	7	13	28	20	26	7	0	21	49	15
2014	Other services to the public	8	13	10	36	31	3	0	21	69	39
2014	None of the above	6	24	15	27	22	5	0	32	53	200

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	36	44	6	7	4	3	0	82	12	55
2018	Access to information and privacy	27	31	42	0	0	0	0	58	0	10
2018	Security	13	28	23	13	20	3	0	43	34	45
2018	Administration and operations	17	25	18	31	8	1	0	42	39	111
2018	Human resources	15	39	18	22	4	2	0	55	26	47
2018	Financial management	5	30	23	31	6	4	0	37	39	34
2018	Information management	4	27	19	39	4	6	0	33	46	20
2018	Information technology	15	40	16	16	14	0	0	55	30	28
2018	Data sciences	0	0	10	30	60	0	0	0	90	10
2018	Policy	10	28	17	28	15	2	0	39	44	179
2018	Project management	7	17	20	23	29	4	0	26	53	52
2018	Other services to the public	7	19	24	23	27	0	0	27	50	14
2018	None of the above	5	33	20	19	19	2	2	40	39	51
2017	Client contact centre	19	10	32	9	21	9	0	32	33	10
2017	Communications or public affairs	30	50	3	9	4	4	0	83	13	54
2017	Security	33	26	12	17	7	5	0	62	25	38
2017	Science and technology	32	30	19	19	0	0	0	62	19	10
2017	Administration and operations	17	27	16	21	17	2	0	45	39	139
2017	Human resources	26	31	8	22	12	0	0	58	34	48
2017	Financial management	12	15	22	11	40	0	0	27	51	26
2017	Information management	0	29	25	29	12	6	0	31	43	17
2017	Information technology	22	20	19	19	17	3	0	43	38	35
2017	Data sciences	9	14	12	14	51	0	0	23	65	14
2017	Policy	12	36	13	23	14	3	0	49	38	210
2017	Project management	15	34	15	8	23	4	0	52	32	50
2017	Other services to the public	17	25	9	16	16	18	0	50	39	11
2017	None of the above	12	34	15	21	14	5	0	48	36	88
2014	Communications or public affairs	11	36	11	30	11	1	0	48	41	65
2014	Security	10	24	17	24	24	2	0	34	49	62
2014	Science and technology	8	29	20	38	6	0	0	37	44	15
2014	Administration and operations	7	33	19	20	19	2	0	41	40	186
2014	Human resources	8	37	18	24	11	3	0	46	35	38
2014	Financial management	16	27	10	29	15	2	0	44	46	38
2014	Information management	7	37	18	11	18	7	0	48	32	27
2014	Information technology	9	24	18	25	18	6	0	35	46	34
2014	Evaluation	0	20	21	26	33	0	0	20	59	15
2014	Other services to the public	8	18	7	33	31	3	0	26	66	39
2014	None of the above	5	27	16	25	23	3	0	33	50	200

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	37	52	7	4	0	0	0	89	4	54
2018	Access to information and privacy	40	29	21	10	0	0	0	69	10	10
2018	Security	25	38	15	15	7	0	0	63	22	45
2018	Administration and operations	24	51	15	7	0	3	0	77	7	110
2018	Human resources	39	39	12	6	4	0	0	78	10	46
2018	Financial management	17	46	22	11	4	0	0	63	16	34
2018	Information management	17	37	30	12	4	0	0	54	16	20
2018	Information technology	15	38	38	7	3	0	0	52	10	28
2018	Data sciences	0	30	20	20	30	0	0	30	50	10
2018	Policy	16	40	22	16	5	1	0	56	22	178
2018	Project management	21	27	28	17	6	0	0	48	23	52
2018	Other services to the public	8	7	36	20	29	0	0	15	49	14
2018	None of the above	16	43	17	13	12	0	0	59	25	51
2017	Client contact centre	28	61	0	0	10	0	0	90	10	10
2017	Communications or public affairs	41	51	3	3	2	0	0	91	5	54
2017	Security	33	39	15	9	4	0	0	72	13	39
2017	Science and technology	21	51	11	9	9	0	0	72	17	10
2017	Administration and operations	22	40	19	10	5	3	0	65	15	139
2017	Human resources	41	42	10	4	2	0	0	83	6	48
2017	Financial management	15	35	30	7	9	4	0	52	17	26
2017	Information management	12	48	17	11	12	0	0	60	23	17
2017	Information technology	25	45	10	14	6	0	0	69	20	35
2017	Data sciences	14	19	23	21	23	0	0	33	44	14
2017	Policy	20	49	18	9	3	1	0	70	12	210
2017	Project management	27	41	14	6	10	2	0	69	16	49
2017	Other services to the public	30	30	21	19	0	0	0	60	19	10
2017	None of the above	25	32	20	8	15	1	0	57	23	86
2014	Communications or public affairs	30	53	8	5	3	2	0	84	8	65
2014	Security	16	39	11	21	13	0	0	55	34	62
2014	Science and technology	18	35	20	14	14	0	0	53	27	15
2014	Administration and operations	24	39	21	9	4	2	1	65	13	186
2014	Human resources	42	42	11	0	3	3	0	86	3	38
2014	Financial management	22	44	21	5	7	0	0	66	12	38
2014	Information management	48	15	15	18	4	0	0	63	22	27
2014	Information technology	19	52	22	5	0	3	0	72	5	34
2014	Evaluation	0	47	13	26	13	0	0	47	39	15
2014	Other services to the public	28	26	23	18	5	0	0	54	23	39
2014	None of the above	17	38	22	14	8	2	0	55	22	200

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	30	42	16	5	0	2	4	77	6	54
2018	Access to information and privacy	58	0	21	21	0	0	0	58	21	10
2018	Security	23	40	12	10	13	2	0	64	24	45
2018	Administration and operations	28	44	15	6	3	3	1	75	9	112
2018	Human resources	49	28	16	5	0	2	0	79	5	47
2018	Financial management	30	33	17	16	0	3	0	66	17	34
2018	Information management	35	27	23	10	4	0	0	62	15	20
2018	Information technology	23	19	29	11	10	7	0	46	23	28
2018	Data sciences	10	50	10	20	10	0	0	60	30	10
2018	Policy	24	38	15	14	5	3	1	65	19	178
2018	Project management	17	39	8	15	16	2	4	59	33	52
2018	Other services to the public	14	22	16	23	26	0	0	35	49	14
2018	None of the above	19	47	15	7	9	0	2	67	17	51
2017	Client contact centre	19	31	20	0	10	19	0	63	13	10
2017	Communications or public affairs	40	33	5	15	4	2	2	76	19	54
2017	Security	34	38	24	2	2	0	0	72	4	39
2017	Science and technology	21	17	11	30	0	11	11	49	38	10
2017	Administration and operations	31	38	11	9	8	1	1	71	18	139
2017	Human resources	53	36	0	6	2	2	0	91	9	48
2017	Financial management	23	26	34	13	4	0	0	50	16	26
2017	Information management	36	29	0	23	12	0	0	65	35	17
2017	Information technology	27	38	20	9	6	0	0	65	14	35
2017	Data sciences	21	42	7	16	7	7	0	68	24	14
2017	Policy	32	37	12	9	7	3	0	71	16	210
2017	Project management	30	37	16	8	6	4	0	70	14	50
2017	Other services to the public	29	50	10	10	0	0	0	80	10	10
2017	None of the above	29	30	15	15	9	2	0	60	24	87
2014	Communications or public affairs	34	40	4	14	3	3	1	78	18	65
2014	Security	29	29	6	23	11	2	0	59	34	62
2014	Science and technology	37	26	6	12	14	6	0	66	27	15
2014	Administration and operations	30	41	14	6	4	4	1	74	11	186
2014	Human resources	58	21	8	8	3	3	0	81	11	38
2014	Financial management	20	46	11	10	7	3	3	69	19	38
2014	Information management	33	29	15	7	11	4	0	66	19	27
2014	Information technology	24	19	26	15	3	9	3	49	21	34
2014	Evaluation	39	20	7	21	13	0	0	59	34	15
2014	Other services to the public	28	33	10	8	15	5	0	65	24	39
2014	None of the above	29	35	14	11	6	5	0	67	17	200

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	47	43	6	4	0	0	0	90	4	54
2018	Access to information and privacy	58	10	21	10	0	0	0	69	10	10
2018	Security	27	33	19	10	8	3	0	61	19	43
2018	Administration and operations	30	40	22	6	3	0	0	69	9	112
2018	Human resources	46	40	11	2	2	0	0	85	4	47
2018	Financial management	30	38	15	3	6	4	3	74	9	34
2018	Information management	21	43	25	8	4	0	0	63	12	20
2018	Information technology	29	48	13	4	6	0	0	77	10	28
2018	Data sciences	0	60	10	10	20	0	0	60	30	10
2018	Policy	21	45	23	6	4	1	0	67	10	178
2018	Project management	15	29	26	13	12	2	2	46	27	52
2018	Other services to the public	14	21	16	8	42	0	0	35	50	14
2018	None of the above	27	31	21	9	12	0	0	58	21	51

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	18	21	25	17	4	11	3	46	24	55
2018	Access to information and privacy	37	10	31	0	21	0	0	48	21	10
2018	Security	11	23	19	7	26	13	2	40	38	45
2018	Administration and operations	16	18	24	12	14	14	2	40	31	111
2018	Human resources	18	27	19	16	10	6	5	50	28	47
2018	Financial management	13	6	31	20	14	15	0	23	40	34
2018	Information management	10	29	11	13	22	14	0	46	41	20
2018	Information technology	15	16	33	11	8	10	7	37	23	28
2018	Data sciences	0	10	10	20	50	10	0	11	78	10
2018	Policy	8	16	15	25	18	16	2	29	52	178
2018	Project management	6	27	6	13	37	9	2	37	56	52
2018	Other services to the public	13	8	16	11	52	0	0	21	63	14
2018	None of the above	18	16	27	7	17	13	2	40	28	51
2017	Client contact centre	9	19	22	0	21	9	20	40	29	10
2017	Communications or public affairs	14	21	17	10	9	24	5	49	27	54
2017	Security	16	21	19	13	16	10	5	44	34	39
2017	Science and technology	11	30	28	32	0	0	0	40	32	10
2017	Administration and operations	11	25	16	18	17	9	4	42	40	139
2017	Human resources	21	22	15	16	8	4	15	52	30	48
2017	Financial management	8	15	23	20	19	11	4	27	46	26
2017	Information management	12	13	12	29	18	17	0	30	56	17
2017	Information technology	19	28	19	6	20	8	0	51	28	35
2017	Data sciences	7	28	9	21	14	21	0	44	44	14
2017	Policy	11	19	16	21	16	16	1	36	45	210
2017	Project management	17	11	13	17	15	24	2	38	44	50
2017	Other services to the public	20	20	21	10	20	10	0	44	33	10
2017	None of the above	12	22	16	13	19	16	2	42	39	87
2014	Communications or public affairs	10	18	17	20	17	15	3	34	45	65
2014	Security	15	9	17	17	35	8	0	26	55	62
2014	Science and technology	21	0	20	35	18	6	0	23	57	15
2014	Administration and operations	8	21	25	17	19	9	2	32	40	186
2014	Human resources	29	24	18	13	11	5	0	56	25	38
2014	Financial management	11	18	23	10	23	5	8	34	39	38
2014	Information management	18	22	18	11	18	7	4	46	33	27
2014	Information technology	6	18	9	23	26	18	0	29	60	34
2014	Evaluation	7	7	13	20	33	21	0	17	67	15
2014	Other services to the public	10	10	15	21	33	3	8	23	60	39
2014	None of the above	12	16	16	17	23	14	2	33	48	200

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	23	37	17	20	0	2	0	62	21	55
2018	Access to information and privacy	40	18	21	10	10	0	0	58	21	10
2018	Security	11	44	11	9	21	2	2	57	31	45
2018	Administration and operations	15	32	22	22	5	4	0	49	29	110
2018	Human resources	26	23	29	13	9	0	0	49	22	46
2018	Financial management	11	31	17	24	13	4	0	44	39	34
2018	Information management	33	14	21	13	18	0	0	48	32	20
2018	Information technology	18	38	18	15	8	4	0	58	24	28
2018	Data sciences	10	10	30	20	30	0	0	20	50	10
2018	Policy	14	31	18	19	16	2	0	46	35	178
2018	Project management	11	28	13	21	25	2	0	40	47	52
2018	Other services to the public	14	23	6	23	27	8	0	40	54	14
2018	None of the above	11	22	24	25	15	3	0	34	42	50
2017	Client contact centre	19	40	0	0	31	10	0	66	34	10
2017	Communications or public affairs	30	42	13	10	0	5	0	76	11	54
2017	Security	22	37	7	21	13	0	0	59	34	39
2017	Science and technology	43	28	19	11	0	0	0	70	11	10
2017	Administration and operations	22	35	15	9	15	3	1	59	25	138
2017	Human resources	35	37	11	10	6	0	0	72	17	48
2017	Financial management	19	42	8	16	11	4	0	63	29	26
2017	Information management	0	36	19	6	23	17	0	43	34	17
2017	Information technology	22	44	13	6	12	3	0	68	18	34
2017	Data sciences	23	42	0	7	28	0	0	65	35	14
2017	Policy	21	38	19	12	7	3	0	61	19	210
2017	Project management	25	25	19	15	8	6	2	55	25	50
2017	Other services to the public	25	26	33	0	16	0	0	51	16	11
2017	None of the above	17	23	16	21	16	7	0	43	39	87
2014	Communications or public affairs	6	38	14	22	15	5	0	46	39	65
2014	Security	11	27	16	20	25	0	0	39	45	62
2014	Science and technology	15	21	12	20	32	0	0	37	51	15
2014	Administration and operations	16	27	19	18	16	3	0	45	35	186
2014	Human resources	21	21	21	24	10	3	0	43	35	38
2014	Financial management	27	28	16	11	16	2	0	57	27	38
2014	Information management	41	18	15	8	15	0	4	62	23	27
2014	Information technology	12	27	15	11	28	6	0	42	42	34
2014	Evaluation	7	28	0	20	39	7	0	37	63	15
2014	Other services to the public	10	28	10	13	36	0	3	39	50	39
2014	None of the above	11	23	18	21	25	1	0	35	47	200

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	19	34	15	13	13	4	2	57	27	55
2018	Access to information and privacy	9	60	10	10	10	0	0	69	21	10
2018	Security	5	38	9	26	15	2	5	46	44	45
2018	Administration and operations	19	28	26	15	11	2	0	47	26	112
2018	Human resources	24	14	19	20	18	3	2	41	40	47
2018	Financial management	14	17	14	22	26	4	3	34	51	34
2018	Information management	13	25	18	4	30	10	0	42	38	20
2018	Information technology	18	19	15	15	25	8	0	40	43	28
2018	Data sciences	20	0	20	20	40	0	0	20	60	10
2018	Policy	15	31	16	16	17	4	1	49	35	178
2018	Project management	9	21	9	17	39	5	0	32	59	52
2018	Other services to the public	7	7	14	0	44	8	19	20	61	14
2018	None of the above	6	27	13	22	27	2	3	35	52	50
2017	Client contact centre	19	31	10	0	40	0	0	51	40	10
2017	Communications or public affairs	32	33	14	5	7	2	8	71	13	54
2017	Security	22	26	16	10	24	0	2	49	35	39
2017	Science and technology	30	40	9	21	0	0	0	70	21	10
2017	Administration and operations	16	25	12	17	23	3	4	44	43	139
2017	Human resources	18	43	12	12	11	2	2	64	24	48
2017	Financial management	16	23	4	19	39	0	0	38	58	26
2017	Information management	0	30	6	18	35	11	0	34	60	17
2017	Information technology	17	16	19	3	35	2	8	37	42	35
2017	Data sciences	32	19	14	0	35	0	0	51	35	14
2017	Policy	19	34	13	15	13	3	3	57	29	210
2017	Project management	12	29	12	17	24	6	0	43	44	50
2017	Other services to the public	24	17	43	0	16	0	0	41	16	11
2017	None of the above	13	18	15	17	33	4	1	33	52	88
2014	Communications or public affairs	6	22	8	30	33	1	0	29	63	65
2014	Security	10	23	8	16	41	0	2	33	58	62
2014	Science and technology	0	15	6	27	45	0	6	16	77	15
2014	Administration and operations	13	21	12	22	29	1	2	35	52	186
2014	Human resources	29	8	13	18	29	3	0	38	48	38
2014	Financial management	19	29	11	7	29	5	0	50	38	38
2014	Information management	15	19	8	18	33	0	7	36	56	27
2014	Information technology	17	12	12	27	29	3	0	30	57	34
2014	Evaluation	0	34	0	26	39	0	0	34	66	15
2014	Other services to the public	8	5	13	26	41	3	5	14	72	39
2014	None of the above	8	18	12	24	32	4	2	28	60	200

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	19	60	6	9	2	4	0	82	11	55
2018	Access to information and privacy	40	29	21	10	0	0	0	69	10	10
2018	Security	22	42	14	13	8	0	0	64	21	45
2018	Administration and operations	18	34	28	12	3	4	0	55	16	112
2018	Human resources	41	34	19	4	2	0	0	75	6	47
2018	Financial management	8	53	16	8	10	4	0	64	19	34
2018	Information management	6	44	19	4	16	10	0	56	22	20
2018	Information technology	26	54	10	4	6	0	0	80	10	28
2018	Data sciences	0	20	30	40	10	0	0	20	50	10
2018	Policy	17	42	24	11	3	3	0	60	15	178
2018	Project management	9	36	24	20	9	2	0	46	29	52
2018	Other services to the public	7	20	8	31	34	0	0	28	65	14
2018	None of the above	7	30	25	16	9	10	2	42	29	51
2017	Client contact centre	19	41	9	10	10	10	0	67	23	10
2017	Communications or public affairs	26	56	6	11	2	0	0	82	13	54
2017	Security	19	45	16	7	14	0	0	63	20	39
2017	Science and technology	21	30	30	0	9	11	0	57	10	10
2017	Administration and operations	18	37	18	14	8	4	1	58	23	139
2017	Human resources	30	34	17	14	4	0	0	64	18	48
2017	Financial management	23	35	23	12	7	0	0	58	19	26
2017	Information management	11	43	23	6	11	6	0	57	18	17
2017	Information technology	35	33	20	3	9	0	0	68	12	35
2017	Data sciences	25	33	7	7	21	7	0	62	30	14
2017	Policy	21	42	21	8	5	3	0	65	13	209
2017	Project management	20	31	20	11	13	4	2	53	26	50
2017	Other services to the public	8	24	25	24	0	18	0	40	30	11
2017	None of the above	13	36	20	12	11	8	0	54	25	88

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	37	52	5	6	0	0	0	89	6	54
2018	Access to information and privacy	63	37	0	0	0	0	0	100	0	10
2018	Security	39	33	15	6	4	3	0	74	11	45
2018	Administration and operations	47	33	14	4	1	2	0	82	5	112
2018	Human resources	46	40	8	0	4	2	0	88	4	47
2018	Financial management	23	35	28	5	0	8	3	64	5	33
2018	Information management	27	25	17	18	4	9	0	57	24	20
2018	Information technology	31	35	23	4	0	7	0	71	4	28
2018	Data sciences	20	20	40	20	0	0	0	40	20	10
2018	Policy	32	41	15	5	3	5	0	76	9	177
2018	Project management	25	40	19	13	2	2	0	66	15	51
2018	Other services to the public	23	50	8	0	19	0	0	73	19	14
2018	None of the above	30	34	15	8	8	4	0	68	16	50
2017	Client contact centre	28	61	10	0	0	0	0	90	0	10
2017	Communications or public affairs	42	42	10	0	2	4	0	87	2	54
2017	Security	41	32	12	0	9	4	2	78	9	39
2017	Science and technology	51	30	9	0	0	11	0	90	0	10
2017	Administration and operations	34	33	17	4	6	6	0	71	11	138
2017	Human resources	49	35	14	0	2	0	0	84	2	48
2017	Financial management	31	37	15	9	4	4	0	71	13	26
2017	Information management	13	47	17	6	11	6	0	63	18	17
2017	Information technology	44	29	14	0	6	6	0	78	6	35
2017	Data sciences	23	42	7	0	14	14	0	75	16	14
2017	Policy	36	33	13	5	4	8	1	76	10	209
2017	Project management	31	40	14	6	6	4	0	74	12	50
2017	Other services to the public	50	17	17	16	0	0	0	67	16	11
2017	None of the above	30	34	18	5	5	7	0	69	12	87
2014	Communications or public affairs	28	39	18	3	3	8	0	73	7	64
2014	Security	39	32	16	2	6	5	0	75	8	62
2014	Science and technology	26	27	33	6	0	8	0	57	7	15
2014	Administration and operations	35	36	20	2	1	6	1	76	3	185
2014	Human resources	48	31	8	5	0	8	0	86	6	38
2014	Financial management	30	25	24	2	7	11	0	62	11	38
2014	Information management	52	11	15	11	4	7	0	68	16	27
2014	Information technology	38	35	22	0	0	5	0	77	0	34
2014	Evaluation	41	0	13	13	20	13	0	47	38	15
2014	Other services to the public	18	39	20	5	3	15	0	67	9	39
2014	None of the above	28	34	21	5	2	9	0	68	8	200

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	40	36	15	4	2	2	78	6	54
2018	Access to information and privacy	40	50	10	0	0	0	90	0	10
2018	Security	40	39	12	4	2	3	81	6	45
2018	Administration and operations	37	40	16	4	1	2	79	5	112
2018	Human resources	34	52	9	2	0	3	89	2	47
2018	Financial management	20	44	22	3	3	8	70	6	33
2018	Information management	31	32	14	15	8	0	63	22	20
2018	Information technology	40	34	19	4	0	4	77	4	28
2018	Data sciences	0	20	40	20	10	10	22	33	10
2018	Policy	24	43	15	10	4	3	69	15	177
2018	Project management	25	45	10	10	9	2	71	19	51
2018	Other services to the public	22	37	12	7	21	0	59	29	14
2018	None of the above	31	34	17	9	6	2	67	16	51
2017	Client contact centre	19	70	0	10	0	0	90	10	10
2017	Communications or public affairs	40	45	10	2	2	0	86	4	54
2017	Security	43	32	9	9	4	2	77	14	39
2017	Science and technology	51	40	0	9	0	0	91	9	10
2017	Administration and operations	33	44	11	4	7	1	78	11	136
2017	Human resources	37	48	2	9	2	2	87	11	47
2017	Financial management	31	45	8	4	13	0	76	16	26
2017	Information management	25	47	12	11	6	0	71	17	17
2017	Information technology	41	47	3	3	3	3	91	6	35
2017	Data sciences	37	26	9	0	21	7	68	23	14
2017	Policy	31	41	11	11	4	3	74	15	210
2017	Project management	40	31	12	6	7	4	74	14	50
2017	Other services to the public	42	17	24	16	0	0	59	16	11
2017	None of the above	28	38	16	7	5	6	70	13	88
2014	Communications or public affairs	28	31	18	14	3	6	62	18	65
2014	Security	30	30	17	9	10	5	63	20	62
2014	Science and technology	35	20	26	12	0	8	59	13	15
2014	Administration and operations	34	43	14	5	2	2	79	7	186
2014	Human resources	43	32	13	5	0	8	80	6	38
2014	Financial management	28	33	21	0	7	10	69	8	38
2014	Information management	45	22	11	7	11	4	69	19	27
2014	Information technology	46	39	12	0	2	0	86	2	34
2014	Evaluation	34	7	13	20	13	13	47	38	15
2014	Other services to the public	31	36	13	8	13	0	67	21	39
2014	None of the above	21	40	20	9	6	4	64	15	200

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	59	31	8	2	0	0	0	90	2	55
2018	Access to information and privacy	58	42	0	0	0	0	0	100	0	10
2018	Security	37	41	12	2	8	0	0	78	10	45
2018	Administration and operations	43	36	14	5	0	1	1	80	5	112
2018	Human resources	48	43	8	2	0	0	0	90	2	47
2018	Financial management	33	48	3	16	0	0	0	81	16	33
2018	Information management	32	42	0	18	8	0	0	74	26	20
2018	Information technology	48	42	4	4	3	0	0	90	6	28
2018	Data sciences	10	40	20	20	10	0	0	50	30	10
2018	Policy	33	43	13	8	4	0	0	76	11	176
2018	Project management	32	41	14	4	9	0	0	73	13	50
2018	Other services to the public	22	23	21	0	34	0	0	45	34	14
2018	None of the above	27	43	23	2	6	0	0	69	8	50
2017	Client contact centre	28	61	10	0	0	0	0	90	0	10
2017	Communications or public affairs	56	35	4	5	0	0	0	91	5	54
2017	Security	47	33	4	9	7	0	0	80	16	39
2017	Science and technology	64	28	9	0	0	0	0	91	0	10
2017	Administration and operations	43	37	6	9	6	0	0	79	14	139
2017	Human resources	57	29	4	8	2	0	0	86	10	48
2017	Financial management	31	45	4	12	8	0	0	76	20	26
2017	Information management	24	53	6	11	6	0	0	77	17	17
2017	Information technology	48	37	6	6	3	0	0	85	9	34
2017	Data sciences	37	28	21	7	7	0	0	65	14	14
2017	Policy	39	41	11	6	3	0	0	80	10	210
2017	Project management	45	28	16	6	6	0	0	73	12	50
2017	Other services to the public	43	25	17	8	8	0	0	67	16	11
2017	None of the above	38	33	13	7	8	1	0	71	15	88
2014	Communications or public affairs	44	40	8	6	3	0	0	83	9	65
2014	Security	35	30	16	8	10	2	0	66	18	62
2014	Science and technology	49	32	6	14	0	0	0	80	14	15
2014	Administration and operations	34	43	11	5	5	1	0	78	10	186
2014	Human resources	48	37	8	3	3	3	0	87	6	38
2014	Financial management	40	31	16	6	7	0	0	71	13	38
2014	Information management	37	30	15	11	7	0	0	67	18	27
2014	Information technology	51	26	9	9	5	0	0	77	14	34
2014	Evaluation	47	20	0	13	13	7	0	72	28	15
2014	Other services to the public	26	36	15	15	8	0	0	61	23	39
2014	None of the above	26	36	18	9	8	2	1	64	18	200

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	47	32	14	4	4	0	79	8	54
2018	Access to information and privacy	42	27	31	0	0	0	69	0	10
2018	Security	26	45	13	2	14	0	71	16	45
2018	Administration and operations	24	35	20	11	9	2	60	20	112
2018	Human resources	30	36	23	8	2	0	67	10	47
2018	Financial management	28	13	36	16	6	0	41	22	33
2018	Information management	23	11	25	17	25	0	34	42	20
2018	Information technology	38	32	7	13	10	0	70	23	28
2018	Data sciences	0	20	20	0	60	0	20	60	10
2018	Policy	18	29	23	19	10	1	47	30	177
2018	Project management	18	29	12	22	19	0	47	41	51
2018	Other services to the public	0	22	23	22	34	0	22	55	14
2018	None of the above	25	20	23	20	11	0	45	32	51
2017	Client contact centre	19	40	20	10	10	0	60	21	10
2017	Communications or public affairs	45	46	4	4	2	0	91	5	54
2017	Security	38	30	14	7	11	0	69	18	39
2017	Science and technology	21	40	11	11	17	0	62	28	10
2017	Administration and operations	25	30	19	12	13	1	56	26	139
2017	Human resources	34	23	24	8	10	0	57	18	48
2017	Financial management	19	19	15	23	24	0	38	47	26
2017	Information management	11	42	6	29	12	0	53	41	17
2017	Information technology	33	22	20	11	14	0	55	26	35
2017	Data sciences	16	28	19	7	30	0	44	37	14
2017	Policy	22	32	19	15	12	0	54	27	210
2017	Project management	28	31	11	8	21	0	59	29	49
2017	Other services to the public	24	43	17	16	0	0	67	16	11
2017	None of the above	19	23	29	14	15	0	42	29	88
2014	Communications or public affairs	14	46	6	20	13	0	60	34	65
2014	Security	8	35	22	8	27	0	43	35	62
2014	Science and technology	21	45	6	14	14	0	67	27	15
2014	Administration and operations	14	34	17	23	12	1	48	35	186
2014	Human resources	29	29	23	8	8	3	60	16	38
2014	Financial management	8	29	19	31	10	2	38	42	38
2014	Information management	33	26	18	15	7	0	59	22	27
2014	Information technology	24	30	19	14	14	0	54	28	34
2014	Evaluation	28	20	13	13	26	0	47	39	15
2014	Other services to the public	15	15	15	26	28	0	31	54	39
2014	None of the above	9	28	18	18	26	1	38	44	200

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	48	32	12	8	0	0	0	80	8	53
2018	Access to information and privacy	61	18	21	0	0	0	0	79	0	10
2018	Security	31	35	11	11	12	0	0	66	22	45
2018	Administration and operations	23	39	20	11	7	1	0	62	18	111
2018	Human resources	27	43	21	6	2	0	0	70	8	46
2018	Financial management	25	19	37	19	0	0	0	44	19	33
2018	Information management	23	33	18	10	16	0	0	56	26	20
2018	Information technology	38	36	11	7	7	0	0	75	14	27
2018	Data sciences	0	30	10	10	50	0	0	30	60	10
2018	Policy	20	37	20	15	8	0	0	57	23	177
2018	Project management	15	32	10	24	19	0	0	47	43	51
2018	Other services to the public	0	29	21	16	34	0	0	29	50	14
2018	None of the above	19	25	28	16	11	0	0	44	28	51
2017	Client contact centre	28	41	10	21	0	0	0	69	21	10
2017	Communications or public affairs	44	47	4	4	2	0	0	91	5	54
2017	Security	40	33	9	7	11	0	0	73	18	39
2017	Science and technology	32	40	11	17	0	0	0	72	17	10
2017	Administration and operations	23	36	16	15	10	0	1	59	25	139
2017	Human resources	34	33	18	6	8	0	0	68	14	48
2017	Financial management	23	23	11	23	20	0	0	46	43	26
2017	Information management	6	54	6	29	6	0	0	59	35	17
2017	Information technology	35	26	13	14	12	0	0	61	26	35
2017	Data sciences	23	26	14	14	23	0	0	49	37	14
2017	Policy	26	38	13	14	9	0	0	64	23	210
2017	Project management	33	23	13	14	17	0	0	56	31	50
2017	Other services to the public	27	38	18	18	0	0	0	64	18	10
2017	None of the above	17	32	18	16	17	0	0	49	33	88
2014	Communications or public affairs	14	49	5	22	10	0	0	63	32	65
2014	Security	8	38	15	13	27	0	0	46	39	62
2014	Science and technology	21	45	6	21	6	0	0	67	27	15
2014	Administration and operations	18	33	17	20	12	1	0	51	32	186
2014	Human resources	32	29	18	11	8	3	0	63	19	38
2014	Financial management	11	34	13	34	7	0	0	45	41	38
2014	Information management	30	30	18	15	7	0	0	59	22	27
2014	Information technology	28	29	14	18	8	0	3	59	27	34
2014	Evaluation	26	21	6	20	26	0	0	47	46	15
2014	Other services to the public	15	16	18	28	23	0	0	31	51	39
2014	None of the above	11	32	18	17	22	0	0	43	39	200

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	46	22	9	11	4	4	3	74	16	55
2018	Access to information and privacy	29	39	21	10	0	0	0	69	10	10
2018	Security	29	21	16	16	18	0	0	50	34	45
2018	Administration and operations	24	25	25	11	12	3	0	51	23	112
2018	Human resources	23	34	19	16	4	4	0	60	21	47
2018	Financial management	18	26	31	9	3	10	3	51	14	33
2018	Information management	18	30	13	16	20	4	0	50	37	19
2018	Information technology	43	18	11	12	12	4	0	64	25	28
2018	Data sciences	0	20	20	30	30	0	0	20	60	10
2018	Policy	17	23	23	18	13	5	1	43	33	177
2018	Project management	18	23	24	18	15	2	0	42	34	51
2018	Other services to the public	16	29	0	7	48	0	0	45	55	14
2018	None of the above	13	18	33	9	24	4	0	32	34	51
2017	Client contact centre	28	31	0	10	10	20	0	74	26	10
2017	Communications or public affairs	29	31	14	20	2	4	0	63	23	54
2017	Security	35	24	18	9	13	0	0	59	23	39
2017	Science and technology	11	43	19	11	17	0	0	53	28	10
2017	Administration and operations	25	26	16	16	14	4	0	53	30	139
2017	Human resources	41	16	23	2	14	4	0	59	17	48
2017	Financial management	19	7	19	15	31	8	0	29	50	26
2017	Information management	17	18	18	29	18	0	0	36	47	17
2017	Information technology	33	22	20	6	14	3	2	58	21	35
2017	Data sciences	39	19	14	7	14	7	0	62	23	14
2017	Policy	23	22	18	17	15	4	1	48	33	210
2017	Project management	26	17	17	16	18	6	0	46	35	49
2017	Other services to the public	24	35	16	17	0	8	0	64	18	11
2017	None of the above	15	22	26	13	18	4	1	40	33	87
2014	Communications or public affairs	16	25	22	17	17	3	0	42	35	65
2014	Security	11	20	19	15	31	4	0	32	48	62
2014	Science and technology	21	18	14	15	26	6	0	42	44	15
2014	Administration and operations	19	21	19	17	18	5	1	43	37	186
2014	Human resources	26	27	13	18	13	3	0	55	32	38
2014	Financial management	11	24	24	10	26	5	0	37	38	38
2014	Information management	22	26	15	18	11	4	4	52	32	27
2014	Information technology	25	26	15	12	19	3	0	52	32	34
2014	Evaluation	28	13	20	7	33	0	0	41	39	15
2014	Other services to the public	15	5	26	25	26	3	0	21	53	39
2014	None of the above	16	19	19	14	26	6	0	37	43	200

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Communications or public affairs	46	20	35	55
2018	Access to information and privacy	21	50	29	10
2018	Security	54	19	27	45
2018	Administration and operations	42	24	33	112
2018	Human resources	57	16	28	47
2018	Financial management	46	14	40	34
2018	Information management	49	23	28	20
2018	Information technology	37	25	39	28
2018	Data sciences	70	0	30	10
2018	Policy	59	16	25	178
2018	Project management	60	17	22	52
2018	Other services to the public	66	16	18	14
2018	None of the above	55	17	28	51
2017	Client contact centre	49	30	20	10
2017	Communications or public affairs	51	17	33	54
2017	Security	32	21	47	39
2017	Science and technology	32	19	49	10
2017	Administration and operations	49	21	29	139
2017	Human resources	38	27	35	48
2017	Financial management	62	4	34	26
2017	Information management	64	11	24	17
2017	Information technology	42	24	33	35
2017	Data sciences	28	51	21	14
2017	Policy	56	14	30	209
2017	Project management	52	15	32	50
2017	Other services to the public	51	24	24	11
2017	None of the above	46	15	39	88
2014	Communications or public affairs	51	18	31	65
2014	Security	57	11	31	62
2014	Science and technology	26	45	29	15
2014	Administration and operations	51	19	31	186
2014	Human resources	58	18	24	38
2014	Financial management	60	8	32	38
2014	Information management	52	26	22	27
2014	Information technology	48	25	27	33
2014	Evaluation	39	34	26	15
2014	Other services to the public	41	20	38	39
2014	None of the above	58	12	29	200

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Communications or public affairs	4	36	45	4	8	4	25
2018	Security	8	26	47	4	0	15	25
2018	Administration and operations	4	28	50	5	2	11	48
2018	Human resources	4	31	58	3	0	4	27
2018	Financial management	13	21	50	5	0	12	16
2018	Information management	8	16	68	0	0	8	11
2018	Information technology	20	0	70	10	0	0	10
2018	Policy	4	21	62	3	5	6	105
2018	Project management	10	19	57	3	8	3	31
2018	None of the above	4	18	55	6	6	12	28
2017	Communications or public affairs	0	27	42	4	27	0	25
2017	Security	0	0	79	7	14	0	13
2017	Administration and operations	7	22	53	7	5	6	68
2017	Human resources	6	20	68	0	0	5	19
2017	Financial management	18	13	63	0	0	6	16
2017	Information management	0	19	63	9	9	0	11
2017	Information technology	6	7	62	14	12	0	14
2017	Policy	3	25	60	2	2	8	119
2017	Project management	0	15	73	0	8	4	25
2017	None of the above	7	9	62	2	5	14	41
2014	Communications or public affairs	0	31	60	9	9999	0	33
2014	Security	3	6	66	17	9999	9	36
2014	Administration and operations	7	26	55	2	9999	10	94
2014	Human resources	5	14	59	14	9999	9	22
2014	Financial management	19	9	59	9	9999	4	23
2014	Information management	0	7	79	0	9999	14	14
2014	Information technology	7	7	76	5	9999	5	16
2014	Other services to the public	0	13	81	0	9999	6	16
2014	None of the above	3	19	62	8	9999	9	116

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Security	27	73	45
2018	Administration and operations	22	78	112
2018	Human resources	17	83	47
2018	Information management	38	62	20
2018	Policy	18	82	179
2018	Project management	22	78	52
2018	Other services to the public	48	52	14
2018	None of the above	16	84	50

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Security	50	12
2018	Administration and operations	32	24
2018	Policy	47	31

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	68	24
2018	Policy	65	31

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Policy	16	31
2018	Project management	0	11

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Administration and operations	24
2018	Policy	31
2018	Project management	11

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	24
2018	Policy	22	31
2018	Project management	0	11

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Total responses
2018	Administration and operations	24
2018	Policy	31
2018	Project management	11

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Total responses
2018	Security	12
2018	Administration and operations	24
2018	Project management	11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	32	24
2018	Policy	39	31

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	36	24
2018	Policy	55	31

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	36	24
2018	Policy	68	31

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Security	56	12
2018	Administration and operations	43	24
2018	Policy	50	31
2018	Project management	56	11

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Security	40	12
2018	Policy	56	31

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Security	40	12
2018	Administration and operations	47	24
2018	Policy	52	31
2018	Project management	57	11

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	33	24
2018	Policy	25	31

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Total responses
2018	Security	12
2018	Administration and operations	24
2018	Policy	31
2018	Project management	11

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	24

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Policy	0	31
2018	Project management	0	11

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	41	24
2018	Policy	52	31

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	20	24
2018	Policy	34	31

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	26	24

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Security	60	12
2018	Administration and operations	55	24
2018	Policy	69	31

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	27	24
2018	Policy	44	31

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Security	0	12
2018	Policy	29	31
2018	Project management	0	11

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Policy	19	31

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Security	0	12
2018	Policy	21	31
2018	Project management	0	11

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	24
2018	Project management	0	11

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Policy	16	31

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	29	24
2018	Policy	22	31

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	31	24

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Security	0	10
2018	Project management	0	11

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Security	0	10
2018	Project management	0	11

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	24
2018	Policy	17	29
2018	Project management	0	11

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Security	0	10
2018	Project management	0	11

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Policy	19	29

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Policy	20	29

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Security	0	10

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	24	24
2018	Policy	49	29

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	0	24

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Security	50	10
2018	Administration and operations	39	24
2018	Policy	54	29
2018	Project management	56	11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Total responses
2018	Security	10
2018	Administration and operations	24
2018	Policy	29
2018	Project management	11

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Administration and operations	58	24
2018	Policy	60	29
2018	Project management	48	11

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Total responses
2018	Security	10
2018	Policy	29
2018	Project management	11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	20	6	20	4	4	36	11	47	15	54
2018	Access to information and privacy	29	19	31	0	0	21	0	60	0	10
2018	Security	13	25	8	9	23	17	5	49	40	45
2018	Administration and operations	8	19	25	9	4	29	6	42	19	112
2018	Human resources	19	21	18	8	2	23	10	59	14	47
2018	Financial management	17	10	31	0	0	39	3	47	0	33
2018	Information management	4	27	12	23	8	26	0	42	42	20
2018	Information technology	18	23	28	4	6	20	0	52	13	28
2018	Data sciences	0	0	30	20	40	10	0	0	67	10
2018	Policy	10	13	22	10	12	29	4	35	32	178
2018	Project management	12	9	16	8	23	30	4	31	46	51
2018	Other services to the public	0	6	16	16	34	15	13	9	69	14
2018	None of the above	5	14	23	10	9	33	5	31	31	50
2017	Communications or public affairs	7	7	12	3	9	50	12	36	33	54
2017	Security	19	12	18	2	9	30	9	51	18	39
2017	Administration and operations	13	12	23	10	10	26	7	36	30	139
2017	Human resources	17	28	11	6	6	23	10	66	18	48
2017	Financial management	16	7	32	0	7	30	8	37	12	26
2017	Information management	0	18	24	17	6	34	0	28	36	17
2017	Information technology	19	13	11	17	11	14	14	45	40	35
2017	Data sciences	0	14	14	0	7	58	7	40	20	14
2017	Policy	8	11	16	8	14	34	8	34	38	210
2017	Project management	17	10	28	2	11	26	6	39	19	50
2017	Other services to the public	16	17	9	16	0	26	17	57	28	11
2017	None of the above	11	14	19	8	10	31	8	41	28	88
2014	Communications or public affairs	12	12	22	12	8	23	11	37	31	65
2014	Security	11	17	20	11	19	22	0	36	38	62
2014	Science and technology	15	21	12	6	6	39	0	60	20	15
2014	Administration and operations	12	19	21	9	5	28	5	47	22	186
2014	Human resources	16	19	16	8	3	26	13	57	17	38
2014	Financial management	11	21	27	8	8	26	0	43	21	38
2014	Information management	15	15	8	4	15	33	11	53	33	27
2014	Information technology	15	24	6	6	17	28	3	58	33	34
2014	Evaluation	0	13	0	13	20	39	15	29	71	15
2014	Other services to the public	5	10	18	8	21	23	15	25	46	39
2014	None of the above	7	13	16	13	13	31	6	32	41	199

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	36	33	16	4	6	5	0	73	10	55
2018	Access to information and privacy	39	40	21	0	0	0	0	79	0	10
2018	Security	29	34	5	7	18	5	3	68	27	44
2018	Administration and operations	24	32	27	6	3	8	0	61	10	112
2018	Human resources	42	30	15	4	0	6	3	79	4	47
2018	Financial management	33	23	19	3	0	21	0	72	4	33
2018	Information management	14	53	15	10	8	0	0	67	18	20
2018	Information technology	29	36	25	4	6	0	0	65	10	28
2018	Data sciences	10	10	40	10	20	10	0	22	33	10
2018	Policy	21	32	17	13	8	8	1	58	23	178
2018	Project management	21	22	17	17	19	1	2	45	37	51
2018	Other services to the public	15	20	16	8	34	7	0	38	45	14
2018	None of the above	15	27	28	7	13	9	0	46	23	51
2017	Client contact centre	32	20	9	10	10	19	0	64	25	10
2017	Communications or public affairs	31	35	7	9	7	12	0	74	18	54
2017	Security	39	29	17	4	9	0	2	70	13	39
2017	Science and technology	49	30	0	0	11	11	0	88	12	10
2017	Administration and operations	25	28	20	7	8	10	2	60	17	139
2017	Human resources	26	39	18	11	4	2	0	67	15	48
2017	Financial management	24	26	11	11	13	15	0	59	28	26
2017	Information management	6	48	23	6	12	6	0	57	19	17
2017	Information technology	33	25	11	11	9	11	0	65	22	35
2017	Data sciences	14	30	28	0	14	14	0	51	16	14
2017	Policy	18	30	18	12	9	14	0	55	24	210
2017	Project management	23	20	21	9	7	17	2	53	21	50
2017	Other services to the public	17	25	17	16	0	26	0	56	22	11
2017	None of the above	19	27	22	11	6	14	2	54	20	88
2014	Communications or public affairs	33	17	20	13	6	12	0	56	21	65
2014	Security	29	21	18	11	14	7	0	54	27	62
2014	Science and technology	14	27	38	0	0	21	0	52	0	15
2014	Administration and operations	19	37	20	8	5	9	2	63	14	186
2014	Human resources	26	32	16	13	0	10	3	67	15	38
2014	Financial management	16	23	32	10	8	10	0	44	20	38
2014	Information management	22	30	18	4	15	7	4	59	21	27
2014	Information technology	25	23	30	3	5	14	0	56	9	34
2014	Evaluation	13	41	0	13	20	13	0	62	38	15
2014	Other services to the public	15	21	20	10	21	13	0	41	35	39
2014	None of the above	13	27	24	14	10	12	1	46	27	200

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Access to information and privacy	0	100	10
2018	Security	15	85	45
2018	Administration and operations	5	95	112
2018	Policy	7	93	179
2018	Project management	13	87	52
2018	None of the above	10	90	51

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Policy	100	12

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Policy	41	12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Policy	42	12

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Policy	0	12

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Policy	50	12

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Policy	0	11

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Policy	0	11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Policy	0	11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Policy	0	11

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Policy	0	11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Policy	56	11

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Policy	0	11

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Policy	0	11

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Policy	0	11

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	19	19	13	4	2	35	9	67	10	55
2018	Access to information and privacy	29	9	21	0	0	42	0	64	0	10
2018	Security	14	29	19	7	11	18	2	54	23	44
2018	Administration and operations	7	17	30	3	1	36	5	42	6	111
2018	Human resources	17	22	18	8	0	32	4	60	12	47
2018	Financial management	11	15	30	0	0	41	3	47	0	34
2018	Information management	0	27	14	10	8	36	4	46	31	20
2018	Information technology	15	18	31	4	0	28	4	49	5	28
2018	Data sciences	0	0	50	0	30	20	0	0	38	10
2018	Policy	11	12	23	6	4	40	4	42	17	178
2018	Project management	8	11	16	8	12	39	6	35	36	50
2018	Other services to the public	0	14	24	0	27	22	13	22	41	14
2018	None of the above	7	14	23	4	10	40	3	37	24	51
2017	Client contact centre	21	30	10	10	0	10	18	72	14	10
2017	Communications or public affairs	3	7	12	8	0	56	14	33	28	54
2017	Security	21	12	16	2	4	33	12	59	12	39
2017	Science and technology	30	30	0	0	0	30	11	100	0	10
2017	Administration and operations	11	12	23	4	4	41	5	42	16	139
2017	Human resources	25	20	16	2	2	29	6	68	7	48
2017	Financial management	16	15	24	0	4	34	8	52	6	26
2017	Information management	6	29	30	0	0	34	0	54	0	17
2017	Information technology	22	8	14	6	6	33	11	54	21	35
2017	Data sciences	0	7	14	0	7	65	7	25	25	14
2017	Policy	9	10	20	2	4	49	6	41	14	210
2017	Project management	19	7	23	2	6	41	2	47	13	50
2017	Other services to the public	16	17	9	8	0	34	17	66	17	11
2017	None of the above	13	13	15	3	2	48	5	56	11	88
2014	Communications or public affairs	8	6	29	5	3	38	11	28	15	65
2014	Security	16	11	22	6	5	33	7	45	19	62
2014	Science and technology	8	14	14	0	0	65	0	61	0	15
2014	Administration and operations	10	13	25	3	2	40	7	44	9	186
2014	Human resources	19	19	16	0	0	37	10	70	0	38
2014	Financial management	6	21	36	3	0	34	0	41	4	38
2014	Information management	4	26	4	0	15	52	0	62	30	27
2014	Information technology	12	18	19	3	2	37	9	56	10	34
2014	Evaluation	0	0	0	7	13	61	20	0	100	15
2014	Other services to the public	8	10	20	13	3	33	13	34	29	39
2014	None of the above	7	10	18	3	4	48	10	41	17	200

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	37	32	16	2	4	9	0	77	6	55
2018	Access to information and privacy	39	29	21	0	0	10	0	77	0	10
2018	Security	26	36	20	2	9	7	0	67	12	44
2018	Administration and operations	27	28	28	5	1	10	1	62	7	111
2018	Human resources	37	33	14	4	0	12	0	80	4	47
2018	Financial management	25	30	18	3	0	24	0	72	4	34
2018	Information management	11	53	17	11	8	0	0	63	19	19
2018	Information technology	26	29	31	4	0	7	4	61	4	28
2018	Data sciences	10	30	20	20	10	10	0	44	33	10
2018	Policy	24	28	22	7	3	16	1	62	12	178
2018	Project management	20	24	22	8	8	14	4	54	19	50
2018	Other services to the public	22	21	16	7	19	15	0	51	31	14
2018	None of the above	16	32	25	9	10	7	0	52	21	51
2017	Client contact centre	41	20	10	10	0	10	9	75	13	10
2017	Communications or public affairs	34	24	13	8	0	22	0	73	11	54
2017	Security	42	29	11	5	4	9	0	77	10	38
2017	Science and technology	57	32	0	0	0	11	0	100	0	10
2017	Administration and operations	25	31	18	3	4	15	4	69	9	139
2017	Human resources	37	32	23	2	2	4	0	71	5	48
2017	Financial management	23	31	20	0	4	22	0	69	5	26
2017	Information management	12	54	12	6	0	17	0	79	7	17
2017	Information technology	39	19	17	6	6	14	0	67	13	35
2017	Data sciences	14	37	21	0	7	21	0	64	9	14
2017	Policy	24	30	21	3	4	18	0	66	9	209
2017	Project management	29	23	11	6	6	25	0	70	15	50
2017	Other services to the public	25	24	9	8	0	34	0	75	12	11
2017	None of the above	22	27	15	8	2	22	3	66	13	88
2014	Communications or public affairs	27	22	26	8	3	12	1	57	12	65
2014	Security	31	24	21	6	5	9	4	63	13	62
2014	Science and technology	8	20	26	0	0	47	0	51	0	15
2014	Administration and operations	20	31	23	3	2	20	2	65	6	186
2014	Human resources	32	42	13	0	0	10	3	85	0	38
2014	Financial management	11	26	35	0	0	28	0	52	0	38
2014	Information management	18	41	15	0	11	15	0	70	13	27
2014	Information technology	22	41	15	0	2	14	6	78	3	34
2014	Evaluation	20	28	6	7	20	20	0	59	33	15
2014	Other services to the public	23	26	10	15	3	23	0	64	23	39
2014	None of the above	18	27	22	3	4	25	2	61	9	200

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	22	27	25	11	13	0	2	50	24	55
2018	Access to information and privacy	0	19	10	42	29	0	0	19	71	10
2018	Security	38	19	14	18	12	0	0	57	29	45
2018	Administration and operations	14	25	23	14	19	0	5	41	35	111
2018	Human resources	28	23	24	18	6	0	2	51	24	47
2018	Financial management	6	43	17	19	15	0	0	49	34	34
2018	Information management	19	14	26	16	19	0	7	35	37	19
2018	Information technology	17	29	12	12	29	0	0	47	41	28
2018	Data sciences	20	40	20	0	20	0	0	60	20	10
2018	Policy	19	31	21	13	16	0	1	50	29	179
2018	Project management	13	26	28	20	13	0	0	39	33	52
2018	Other services to the public	18	15	15	36	16	0	0	33	52	14
2018	None of the above	16	32	16	13	23	0	0	48	35	51
2017	Client contact centre	0	48	19	0	33	0	0	48	33	10
2017	Communications or public affairs	20	35	10	16	15	4	0	57	32	54
2017	Security	18	22	25	15	19	0	0	41	34	39
2017	Science and technology	32	19	11	28	11	0	0	51	38	10
2017	Administration and operations	18	21	17	16	26	0	1	39	43	139
2017	Human resources	10	28	26	23	12	0	0	38	35	48
2017	Financial management	8	11	22	39	19	0	0	19	58	26
2017	Information management	17	35	12	13	23	0	0	52	36	17
2017	Information technology	16	29	14	20	21	0	0	45	41	34
2017	Data sciences	19	21	14	9	37	0	0	40	46	14
2017	Policy	17	25	22	15	20	0	1	43	35	210
2017	Project management	20	25	9	9	33	0	4	46	44	50
2017	Other services to the public	24	35	25	0	16	0	0	59	16	11
2017	None of the above	19	20	20	13	28	0	0	39	41	86

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	8	25	36	24	7	0	33	31	55
2018	Access to information and privacy	0	29	39	10	21	0	29	31	10
2018	Security	24	39	25	6	5	0	63	12	45
2018	Administration and operations	9	24	29	20	17	1	33	37	112
2018	Human resources	10	15	40	20	15	0	25	35	47
2018	Financial management	8	13	43	22	13	0	22	36	34
2018	Information management	9	22	26	27	15	0	31	43	19
2018	Information technology	19	24	45	2	10	0	44	12	28
2018	Data sciences	0	10	40	30	20	0	10	50	10
2018	Policy	9	15	28	29	21	0	23	49	179
2018	Project management	16	35	19	20	10	0	51	30	51
2018	Other services to the public	14	15	27	14	29	0	29	43	14
2018	None of the above	14	23	23	29	11	0	37	40	51
2017	Client contact centre	29	40	10	0	21	0	68	21	10
2017	Communications or public affairs	13	8	41	22	15	0	21	38	54
2017	Security	35	17	30	11	7	0	52	18	39
2017	Science and technology	30	38	11	11	11	0	68	21	10
2017	Administration and operations	11	30	29	14	14	2	42	29	139
2017	Human resources	9	16	22	27	27	0	25	54	48
2017	Financial management	11	15	34	15	24	0	27	39	26
2017	Information management	6	12	41	24	18	0	17	41	17
2017	Information technology	13	39	13	28	6	0	53	34	35
2017	Data sciences	5	14	37	30	14	0	19	44	14
2017	Policy	12	22	22	22	22	0	34	44	209
2017	Project management	15	27	33	12	13	0	42	25	50
2017	Other services to the public	26	16	17	25	8	9	46	36	11
2017	None of the above	12	25	21	20	22	0	37	42	88

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	15	23	33	19	9	0	0	39	29	55
2018	Access to information and privacy	19	31	18	21	10	0	0	50	31	10
2018	Security	24	43	19	6	8	0	0	67	14	45
2018	Administration and operations	11	24	35	17	10	0	3	36	28	111
2018	Human resources	14	22	42	9	13	0	0	36	22	47
2018	Financial management	3	24	41	22	10	0	0	26	33	34
2018	Information management	9	29	30	20	11	0	0	38	31	19
2018	Information technology	24	32	24	10	11	0	0	55	21	28
2018	Data sciences	0	10	30	40	20	0	0	10	60	10
2018	Policy	11	16	29	23	21	0	0	27	44	179
2018	Project management	18	25	31	15	9	2	0	44	25	52
2018	Other services to the public	22	7	37	20	8	0	6	31	30	14
2018	None of the above	12	28	28	20	11	0	0	40	31	51
2017	Client contact centre	19	30	20	9	22	0	0	49	32	10
2017	Communications or public affairs	11	30	28	26	3	0	0	42	30	54
2017	Security	38	25	19	12	7	0	0	63	18	39
2017	Science and technology	21	17	21	32	9	0	0	38	40	10
2017	Administration and operations	18	25	29	15	10	0	2	44	26	138
2017	Human resources	15	22	37	12	15	0	0	37	27	48
2017	Financial management	15	23	26	27	8	0	0	38	36	26
2017	Information management	6	26	31	13	25	0	0	32	37	16
2017	Information technology	27	25	25	17	6	0	0	53	23	35
2017	Data sciences	12	30	30	0	28	0	0	42	28	14
2017	Policy	10	28	20	20	22	0	0	38	42	209
2017	Project management	19	41	21	7	11	0	0	60	19	50
2017	Other services to the public	42	17	8	17	8	0	9	65	27	11
2017	None of the above	18	20	23	18	20	0	1	39	38	86

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	8	25	29	27	9	0	2	33	37	55
2018	Access to information and privacy	10	27	31	10	21	0	0	37	31	10
2018	Security	18	24	24	13	18	0	3	43	33	45
2018	Administration and operations	9	17	23	24	23	3	1	27	49	112
2018	Human resources	11	16	25	38	9	0	0	27	48	45
2018	Financial management	11	9	24	28	24	4	0	20	54	34
2018	Information management	0	6	39	31	23	0	0	6	54	20
2018	Information technology	16	24	32	11	17	0	0	40	28	27
2018	Data sciences	10	10	20	10	50	0	0	20	60	10
2018	Policy	10	13	29	23	25	0	0	23	49	176
2018	Project management	10	23	27	20	18	2	0	34	39	51
2018	Other services to the public	28	0	27	22	23	0	0	28	45	14
2018	None of the above	9	23	20	20	26	2	0	33	47	49
2017	Client contact centre	0	29	20	0	42	0	9	32	46	10
2017	Communications or public affairs	15	28	19	20	19	0	0	43	38	54
2017	Security	21	18	34	16	11	0	0	39	27	39
2017	Science and technology	11	43	17	30	0	0	0	53	30	10
2017	Administration and operations	17	18	26	19	18	1	1	35	38	138
2017	Human resources	15	12	22	18	34	0	0	26	52	48
2017	Financial management	8	11	20	27	34	0	0	19	61	26
2017	Information management	0	11	6	36	47	0	0	11	83	17
2017	Information technology	8	16	28	16	32	0	0	24	48	35
2017	Data sciences	12	16	23	7	42	0	0	28	49	14
2017	Policy	12	18	22	28	19	0	0	31	47	210
2017	Project management	19	20	31	9	21	0	0	39	30	50
2017	Other services to the public	34	0	33	0	25	0	9	37	27	11
2017	None of the above	14	14	20	17	34	0	0	28	52	86

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	33	35	20	7	2	0	3	70	10	55
2018	Access to information and privacy	42	27	21	0	10	0	0	69	10	10
2018	Security	49	29	17	0	3	0	2	80	3	45
2018	Administration and operations	31	25	18	12	7	2	7	61	20	111
2018	Human resources	39	25	25	0	4	0	7	68	4	47
2018	Financial management	23	31	28	2	17	0	0	53	19	33
2018	Information management	33	35	10	11	0	0	11	77	12	19
2018	Information technology	43	27	16	0	10	0	4	73	11	27
2018	Data sciences	20	50	20	0	10	0	0	70	10	10
2018	Policy	19	24	31	13	13	0	0	43	26	179
2018	Project management	54	31	8	4	4	0	0	85	8	51
2018	Other services to the public	23	22	31	24	0	0	0	45	24	13
2018	None of the above	20	40	19	7	9	0	5	63	17	51
2017	Client contact centre	51	19	10	9	0	0	10	78	10	10
2017	Communications or public affairs	31	36	26	5	2	0	0	67	7	54
2017	Security	50	23	2	11	11	0	2	75	23	39
2017	Science and technology	19	51	11	19	0	0	0	70	19	10
2017	Administration and operations	37	21	20	9	5	1	8	63	16	138
2017	Human resources	27	22	27	12	10	0	2	50	23	48
2017	Financial management	23	19	22	16	16	0	4	44	33	26
2017	Information management	11	42	12	6	6	0	24	70	15	17
2017	Information technology	45	25	19	8	3	0	0	70	11	35
2017	Data sciences	35	37	14	7	7	0	0	72	14	14
2017	Policy	26	22	22	14	15	0	2	48	29	209
2017	Project management	40	27	12	6	9	0	6	72	16	50
2017	Other services to the public	24	42	9	16	0	0	9	73	18	11
2017	None of the above	23	36	20	10	10	0	1	60	20	88

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	23	30	25	18	3	0	0	53	22	55
2018	Access to information and privacy	9	29	31	10	21	0	0	37	31	10
2018	Security	37	32	21	6	4	0	0	69	10	45
2018	Administration and operations	26	20	25	17	10	0	1	46	28	109
2018	Human resources	17	35	29	10	9	0	0	52	19	47
2018	Financial management	24	19	23	24	6	4	0	45	31	34
2018	Information management	31	29	6	12	15	0	6	64	29	20
2018	Information technology	41	25	9	11	13	0	0	66	24	28
2018	Data sciences	20	30	20	10	20	0	0	50	30	10
2018	Policy	17	24	21	19	19	0	0	41	38	179
2018	Project management	45	19	23	8	6	0	0	63	14	50
2018	Other services to the public	22	23	14	18	23	0	0	45	41	14
2018	None of the above	22	29	17	12	15	2	3	53	28	51
2017	Client contact centre	42	39	19	0	0	0	0	81	0	10
2017	Communications or public affairs	23	32	28	10	7	0	0	55	17	54
2017	Security	25	32	29	2	11	0	0	57	14	38
2017	Science and technology	0	70	11	19	0	0	0	70	19	10
2017	Administration and operations	33	25	20	12	7	0	1	59	20	137
2017	Human resources	23	33	24	6	14	0	0	55	21	48
2017	Financial management	23	26	24	8	19	0	0	49	27	26
2017	Information management	18	17	43	17	6	0	0	35	23	17
2017	Information technology	36	26	14	21	3	0	0	62	24	35
2017	Data sciences	37	28	21	14	0	0	0	65	14	14
2017	Policy	15	24	25	19	17	0	0	39	35	210
2017	Project management	30	27	13	12	17	0	0	58	29	50
2017	Other services to the public	59	8	8	9	8	0	9	73	18	11
2017	None of the above	25	24	22	19	11	0	0	49	29	88

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	25	40	22	13	0	0	0	64	13	53
2018	Access to information and privacy	61	39	0	0	0	0	0	100	0	10
2018	Security	32	31	15	6	16	0	0	63	22	45
2018	Administration and operations	21	31	33	9	2	0	3	54	11	111
2018	Human resources	24	41	26	2	2	0	5	69	4	47
2018	Financial management	23	29	31	9	4	4	0	54	14	34
2018	Information management	23	25	17	17	8	4	6	53	28	20
2018	Information technology	21	46	19	6	7	0	0	67	13	28
2018	Data sciences	0	20	20	30	30	0	0	20	60	10
2018	Policy	15	33	25	15	12	1	0	48	27	178
2018	Project management	13	33	28	21	4	0	0	46	25	51
2018	Other services to the public	7	14	12	16	44	6	0	23	64	14
2018	None of the above	9	36	33	13	7	0	2	45	21	51
2017	Client contact centre	29	28	22	10	0	0	10	64	11	10
2017	Communications or public affairs	24	44	23	7	2	0	0	69	9	54
2017	Security	26	38	15	10	11	0	0	64	21	39
2017	Science and technology	32	30	21	17	0	0	0	62	17	10
2017	Administration and operations	27	27	23	11	8	1	3	56	20	137
2017	Human resources	29	28	22	11	8	0	2	58	19	48
2017	Financial management	27	35	23	11	4	0	0	62	15	26
2017	Information management	6	30	41	0	23	0	0	36	23	17
2017	Information technology	32	23	13	20	9	3	0	57	30	35
2017	Data sciences	21	23	28	0	28	0	0	44	28	14
2017	Policy	17	36	25	15	7	0	0	53	22	210
2017	Project management	21	27	24	15	12	0	2	49	27	50
2017	Other services to the public	35	16	33	16	0	0	0	51	16	11
2017	None of the above	18	26	25	13	16	2	0	44	30	87

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	17	35	26	20	0	0	2	53	21	54
2018	Access to information and privacy	50	39	0	0	10	0	0	90	10	10
2018	Security	26	30	18	12	14	0	0	57	26	45
2018	Administration and operations	16	26	38	14	4	0	1	43	19	111
2018	Human resources	20	34	32	9	4	0	2	55	13	47
2018	Financial management	17	24	42	17	0	0	0	41	17	34
2018	Information management	17	21	34	12	17	0	0	37	29	20
2018	Information technology	42	24	19	7	7	0	0	66	15	28
2018	Data sciences	10	10	0	30	50	0	0	20	80	10
2018	Policy	10	31	26	20	14	0	0	41	33	179
2018	Project management	11	25	36	18	10	0	0	36	28	52
2018	Other services to the public	7	6	24	27	30	6	0	15	60	14
2018	None of the above	11	39	34	13	4	0	0	49	17	51
2017	Client contact centre	19	31	20	9	21	0	0	51	30	10
2017	Communications or public affairs	23	36	21	17	4	0	0	59	20	54
2017	Security	34	24	23	9	10	0	0	58	19	39
2017	Science and technology	32	19	19	19	11	0	0	51	30	10
2017	Administration and operations	20	31	24	11	11	1	3	52	23	137
2017	Human resources	17	30	22	14	16	0	0	47	31	48
2017	Financial management	19	42	24	7	8	0	0	61	16	26
2017	Information management	11	7	35	23	23	0	0	18	47	17
2017	Information technology	30	14	25	12	20	0	0	44	31	35
2017	Data sciences	12	18	35	21	14	0	0	30	35	14
2017	Policy	11	30	30	17	13	0	0	41	29	210
2017	Project management	17	21	24	25	11	0	2	39	37	50
2017	Other services to the public	8	27	33	24	0	0	9	38	26	11
2017	None of the above	17	29	21	12	20	0	0	47	32	86

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	28	38	16	14	2	0	2	67	16	54
2018	Access to information and privacy	82	18	0	0	0	0	0	100	0	10
2018	Security	28	30	12	15	15	0	0	58	31	45
2018	Administration and operations	16	36	30	13	4	0	1	52	17	110
2018	Human resources	30	28	30	11	0	0	2	58	11	47
2018	Financial management	19	36	35	10	0	0	0	55	10	34
2018	Information management	17	30	26	16	12	0	0	47	28	20
2018	Information technology	33	35	21	4	7	0	0	68	11	28
2018	Data sciences	0	20	0	20	60	0	0	20	80	10
2018	Policy	11	29	25	18	16	1	0	40	34	177
2018	Project management	10	20	30	18	22	0	0	30	40	52
2018	Other services to the public	15	14	15	23	27	6	0	31	53	14
2018	None of the above	13	34	23	14	15	0	0	47	30	51
2017	Client contact centre	29	30	30	0	10	0	0	60	10	10
2017	Communications or public affairs	33	36	10	13	8	0	0	69	21	54
2017	Security	24	34	19	7	17	0	0	57	24	39
2017	Science and technology	51	9	11	21	9	0	0	60	30	10
2017	Administration and operations	21	32	17	17	10	0	3	54	28	137
2017	Human resources	22	28	19	18	10	2	0	51	29	48
2017	Financial management	12	30	35	15	8	0	0	42	23	26
2017	Information management	11	13	35	6	35	0	0	24	41	17
2017	Information technology	33	14	28	11	14	0	0	47	25	35
2017	Data sciences	21	9	28	21	21	0	0	30	42	14
2017	Policy	14	30	22	19	14	0	0	44	34	209
2017	Project management	19	25	19	26	9	0	2	45	36	50
2017	Other services to the public	43	0	25	24	0	0	9	47	26	11
2017	None of the above	16	21	27	21	15	0	0	37	37	87

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	19	40	24	11	4	0	2	60	15	54
2018	Access to information and privacy	19	71	10	0	0	0	0	90	0	10
2018	Security	39	31	19	7	5	0	0	70	11	45
2018	Administration and operations	22	32	29	5	10	1	2	55	15	110
2018	Human resources	32	32	19	9	7	0	2	65	16	47
2018	Financial management	22	39	25	7	7	0	0	61	14	34
2018	Information management	27	30	31	12	0	0	0	57	12	20
2018	Information technology	38	34	16	12	0	0	0	72	12	27
2018	Data sciences	10	30	30	10	20	0	0	40	30	10
2018	Policy	27	33	23	12	5	1	0	60	17	178
2018	Project management	30	31	25	5	10	0	0	61	15	52
2018	Other services to the public	38	14	19	0	22	6	0	56	24	14
2018	None of the above	27	33	21	18	0	0	0	60	18	50
2017	Client contact centre	29	31	19	0	21	0	0	60	21	10
2017	Communications or public affairs	30	33	24	7	6	0	0	63	13	54
2017	Security	40	36	9	7	7	0	0	77	14	39
2017	Science and technology	40	30	11	11	9	0	0	70	19	10
2017	Administration and operations	27	32	22	10	7	0	2	60	18	137
2017	Human resources	22	26	24	17	10	0	0	49	27	48
2017	Financial management	30	43	19	4	4	0	0	73	7	26
2017	Information management	0	35	48	0	12	6	0	37	12	17
2017	Information technology	36	17	26	14	6	0	0	54	20	34
2017	Data sciences	42	16	14	7	21	0	0	58	28	14
2017	Policy	25	38	22	7	7	0	1	63	15	209
2017	Project management	25	41	12	16	4	0	2	68	20	49
2017	Other services to the public	42	17	24	9	0	0	9	64	9	11
2017	None of the above	35	24	18	11	10	1	1	60	21	87

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	44	30	19	4	0	0	4	77	4	54
2018	Access to information and privacy	40	60	0	0	0	0	0	100	0	10
2018	Security	61	16	12	4	7	0	0	77	11	45
2018	Administration and operations	51	25	12	5	1	0	5	81	7	111
2018	Human resources	49	34	11	2	0	0	4	86	2	47
2018	Financial management	55	35	10	0	0	0	0	90	0	33
2018	Information management	36	31	10	8	15	0	0	67	23	20
2018	Information technology	66	22	5	4	4	0	0	88	7	28
2018	Data sciences	10	50	10	10	20	0	0	60	30	10
2018	Policy	47	25	17	5	6	1	0	72	11	177
2018	Project management	53	19	15	10	0	0	4	74	10	50
2018	Other services to the public	38	20	22	8	12	0	0	59	19	14
2018	None of the above	52	33	8	2	5	0	0	85	7	49
2017	Client contact centre	79	10	10	0	0	0	0	90	0	10
2017	Communications or public affairs	61	26	8	2	2	0	0	88	4	54
2017	Security	65	17	9	5	2	0	2	84	7	39
2017	Science and technology	40	21	30	9	0	0	0	62	9	10
2017	Administration and operations	62	17	12	4	4	0	2	80	7	139
2017	Human resources	63	19	8	2	6	0	2	83	8	48
2017	Financial management	58	27	4	4	4	0	4	89	8	26
2017	Information management	35	31	17	6	11	0	0	65	17	17
2017	Information technology	55	19	12	12	0	0	3	76	12	35
2017	Data sciences	33	35	9	7	7	0	9	75	15	14
2017	Policy	49	28	16	7	0	0	0	77	7	210
2017	Project management	62	23	11	0	2	2	0	86	2	50
2017	Other services to the public	51	17	16	8	0	0	9	74	9	11
2017	None of the above	55	20	12	9	3	0	1	76	12	88

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	77	11	4	4	0	0	5	93	4	54
2018	Access to information and privacy	71	29	0	0	0	0	0	100	0	10
2018	Security	79	11	7	0	3	0	0	90	3	45
2018	Administration and operations	61	16	8	4	0	1	10	87	5	111
2018	Human resources	70	17	7	0	0	0	6	93	0	47
2018	Financial management	47	43	0	4	0	0	5	95	5	34
2018	Information management	51	18	10	4	10	0	6	74	15	20
2018	Information technology	76	9	0	7	0	0	7	92	8	28
2018	Data sciences	40	30	10	0	20	0	0	70	20	10
2018	Policy	67	19	7	1	3	1	2	88	5	179
2018	Project management	74	16	0	4	0	0	6	96	4	51
2018	Other services to the public	46	18	8	7	0	0	21	81	9	14
2018	None of the above	75	10	7	3	2	0	3	88	5	51

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	83	4	4	2	2	2	4	92	4	54
2018	Security	64	18	3	7	8	0	0	82	15	44
2018	Administration and operations	62	13	5	4	3	3	10	86	9	109
2018	Human resources	78	13	4	2	2	0	2	92	4	47
2018	Financial management	67	19	8	0	0	0	5	91	0	34
2018	Information management	54	11	13	0	15	0	7	70	16	19
2018	Information technology	73	14	4	0	6	0	4	90	7	28
2018	Data sciences	40	40	0	10	10	0	0	80	20	10
2018	Policy	64	18	5	6	6	0	1	83	12	178
2018	Project management	58	16	8	6	13	0	0	74	18	51
2018	Other services to the public	39	14	6	0	26	0	14	62	30	14
2018	None of the above	67	12	9	2	8	0	3	81	10	50
2017	Client contact centre	70	0	0	10	10	0	9	78	22	10
2017	Communications or public affairs	80	11	6	0	4	0	0	91	4	54
2017	Security	74	15	7	4	0	0	0	89	4	39
2017	Science and technology	79	11	11	0	0	0	0	89	0	10
2017	Administration and operations	68	11	9	3	7	0	3	81	10	138
2017	Human resources	76	10	2	2	6	2	2	89	8	48
2017	Financial management	57	15	20	0	0	0	8	78	0	26
2017	Information management	58	18	18	0	6	0	0	76	6	17
2017	Information technology	72	9	3	14	3	0	0	80	17	35
2017	Data sciences	70	0	21	0	0	0	9	77	0	14
2017	Policy	71	11	4	6	4	0	3	85	11	209
2017	Project management	62	15	6	8	4	4	2	82	13	50
2017	Other services to the public	67	0	25	0	0	0	9	73	0	11
2017	None of the above	65	18	2	4	4	1	6	88	9	88

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	61	29	8	2	0	0	0	90	2	53
2018	Access to information and privacy	61	39	0	0	0	0	0	100	0	10
2018	Security	54	35	9	0	2	0	0	89	2	45
2018	Administration and operations	43	39	9	5	3	0	2	83	7	112
2018	Human resources	68	22	7	0	0	0	3	93	0	47
2018	Financial management	62	17	21	0	0	0	0	79	0	34
2018	Information management	50	27	17	6	0	0	0	77	6	20
2018	Information technology	66	17	11	5	0	0	0	84	5	28
2018	Data sciences	40	50	0	10	0	0	0	90	10	10
2018	Policy	61	25	7	3	3	0	0	86	7	179
2018	Project management	56	23	11	6	4	0	0	80	10	51
2018	Other services to the public	57	15	14	0	14	0	0	72	14	14
2018	None of the above	60	21	12	0	2	0	5	85	2	51
2017	Client contact centre	70	19	0	0	10	0	0	90	10	10
2017	Communications or public affairs	65	19	11	4	2	0	0	84	5	54
2017	Security	72	19	7	2	0	0	0	91	2	39
2017	Science and technology	40	51	9	0	0	0	0	91	0	10
2017	Administration and operations	52	25	15	3	3	0	2	79	6	139
2017	Human resources	57	21	12	0	6	0	4	81	6	48
2017	Financial management	55	22	19	4	0	0	0	77	4	26
2017	Information management	23	47	24	6	0	0	0	70	6	17
2017	Information technology	52	37	6	6	0	0	0	88	6	35
2017	Data sciences	49	28	7	7	0	0	9	85	8	14
2017	Policy	54	29	10	2	3	0	2	85	5	209
2017	Project management	46	29	14	10	0	0	2	76	10	50
2017	Other services to the public	58	9	16	9	0	0	9	73	9	11
2017	None of the above	42	33	9	4	8	1	3	78	13	87

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	65	14	9	12	0	0	0	79	12	53
2018	Access to information and privacy	82	8	10	0	0	0	0	90	0	10
2018	Security	50	21	11	9	8	0	0	72	17	45
2018	Administration and operations	51	27	6	10	4	0	2	80	13	110
2018	Human resources	59	15	14	8	2	0	3	76	10	47
2018	Financial management	48	17	24	8	3	0	0	66	11	34
2018	Information management	34	39	17	0	11	0	0	73	11	20
2018	Information technology	59	15	14	5	6	0	0	74	12	28
2018	Data sciences	20	20	10	20	30	0	0	40	50	10
2018	Policy	38	24	16	10	11	1	1	63	21	179
2018	Project management	50	20	9	9	11	0	0	71	20	52
2018	Other services to the public	37	23	0	21	19	0	0	60	40	14
2018	None of the above	42	28	13	11	6	0	0	70	17	50
2017	Client contact centre	70	19	10	0	0	0	0	90	0	10
2017	Communications or public affairs	62	21	10	5	2	0	0	83	7	53
2017	Security	65	16	15	4	0	0	0	81	4	39
2017	Science and technology	40	43	9	0	9	0	0	83	9	10
2017	Administration and operations	51	22	10	9	7	0	1	74	16	139
2017	Human resources	49	21	11	6	12	0	2	71	18	48
2017	Financial management	42	4	32	11	4	0	8	49	16	26
2017	Information management	36	35	12	12	6	0	0	71	17	17
2017	Information technology	53	20	21	3	3	0	0	73	6	34
2017	Data sciences	49	7	14	21	0	0	9	62	23	14
2017	Policy	51	22	10	8	7	0	1	75	15	210
2017	Project management	56	17	9	12	6	0	0	73	17	50
2017	Other services to the public	42	25	16	8	0	0	9	74	9	11
2017	None of the above	51	20	10	10	6	0	3	73	17	88

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	54	18	9	0	0	0	19	89	0	53
2018	Access to information and privacy	40	18	21	0	0	0	21	74	0	10
2018	Security	66	10	6	2	2	0	13	88	5	45
2018	Administration and operations	48	7	5	1	3	1	37	87	6	111
2018	Human resources	53	22	6	2	0	0	17	91	2	47
2018	Financial management	50	9	19	0	0	0	22	75	0	33
2018	Information management	61	8	0	0	0	0	31	100	0	19
2018	Information technology	65	15	4	0	0	0	16	96	0	28
2018	Data sciences	50	30	0	0	0	0	20	100	0	10
2018	Policy	42	19	10	3	2	0	23	80	7	179
2018	Project management	51	10	2	0	4	2	31	91	6	51
2018	Other services to the public	56	31	0	6	0	0	7	93	7	14
2018	None of the above	51	17	4	2	4	0	23	88	7	50
2017	Client contact centre	70	10	0	0	0	0	19	100	0	10
2017	Communications or public affairs	60	19	7	0	0	0	15	92	0	54
2017	Security	76	10	2	0	0	0	12	98	0	39
2017	Science and technology	81	0	0	0	9	0	11	90	10	10
2017	Administration and operations	47	11	6	2	2	1	30	85	6	138
2017	Human resources	50	19	6	2	6	0	16	83	9	47
2017	Financial management	44	22	15	8	0	0	11	74	9	26
2017	Information management	35	19	6	12	0	0	29	75	17	17
2017	Information technology	50	20	6	0	0	0	24	92	0	34
2017	Data sciences	33	30	14	0	0	0	23	82	0	14
2017	Policy	51	17	7	1	1	0	22	87	3	210
2017	Project management	52	9	6	2	0	0	32	89	3	50
2017	Other services to the public	43	8	17	0	0	0	33	76	0	11
2017	None of the above	51	17	5	3	1	0	23	88	6	88

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	66	14	10	2	0	0	8	87	2	53
2018	Security	62	25	6	1	3	0	2	89	4	45
2018	Administration and operations	63	20	2	1	0	0	14	97	1	110
2018	Human resources	80	4	7	4	2	0	3	87	6	47
2018	Financial management	72	14	11	0	0	0	3	89	0	33
2018	Information management	60	21	5	0	4	0	11	90	4	20
2018	Information technology	66	25	4	2	4	0	0	91	5	28
2018	Data sciences	70	20	10	0	0	0	0	90	0	10
2018	Policy	54	24	12	3	2	0	5	82	5	179
2018	Project management	66	21	8	0	0	0	5	92	0	50
2018	Other services to the public	64	21	0	8	7	0	0	85	15	14
2018	None of the above	72	11	12	0	0	2	3	88	0	49
2017	Client contact centre	81	9	10	0	0	0	0	90	0	10
2017	Communications or public affairs	62	30	3	0	0	0	5	96	0	54
2017	Security	74	10	14	0	0	0	2	86	0	38
2017	Science and technology	72	28	0	0	0	0	0	100	0	10
2017	Administration and operations	66	15	4	2	1	1	11	92	4	138
2017	Human resources	74	6	6	2	2	0	10	89	4	48
2017	Financial management	65	19	4	0	0	0	12	95	0	25
2017	Information management	30	35	23	0	0	0	12	74	0	17
2017	Information technology	64	17	5	0	0	2	12	94	0	35
2017	Data sciences	56	28	7	0	0	0	9	92	0	14
2017	Policy	65	20	7	1	1	0	6	90	2	209
2017	Project management	54	25	6	2	0	0	13	91	2	50
2017	Other services to the public	83	8	0	0	0	0	9	100	0	11
2017	None of the above	62	17	10	1	4	0	6	84	6	86

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	73	8	4	4	2	0	9	89	7	53
2018	Access to information and privacy	69	21	0	0	0	0	10	100	0	10
2018	Security	77	12	5	0	0	0	6	95	0	45
2018	Administration and operations	72	10	6	2	1	0	8	90	3	111
2018	Human resources	71	5	8	9	4	0	3	79	14	47
2018	Financial management	81	10	6	0	0	0	3	94	0	34
2018	Information management	56	6	10	17	0	0	11	70	19	20
2018	Information technology	75	14	4	4	4	0	0	89	7	28
2018	Data sciences	80	20	0	0	0	0	0	100	0	10
2018	Policy	71	13	5	3	3	1	3	88	7	179
2018	Project management	74	10	3	3	7	0	4	87	10	51
2018	Other services to the public	56	15	8	7	8	0	6	76	16	14
2018	None of the above	72	9	8	5	2	2	2	85	7	51
2017	Client contact centre	50	31	0	10	0	0	9	89	11	10
2017	Communications or public affairs	84	5	6	3	0	0	2	91	3	54
2017	Security	65	12	20	0	2	0	0	77	2	39
2017	Science and technology	100	0	0	0	0	0	0	100	0	10
2017	Administration and operations	68	12	2	2	7	1	8	88	10	139
2017	Human resources	67	8	13	4	4	0	4	78	9	48
2017	Financial management	69	19	0	4	4	0	4	92	8	26
2017	Information management	64	0	17	7	6	0	6	68	13	17
2017	Information technology	79	8	3	6	5	0	0	87	10	35
2017	Data sciences	93	0	7	0	0	0	0	93	0	14
2017	Policy	77	6	4	4	5	0	4	87	9	210
2017	Project management	60	13	9	4	4	0	10	81	9	50
2017	Other services to the public	75	8	0	0	8	0	9	91	9	11
2017	None of the above	66	13	4	4	7	0	6	83	12	88

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	46	21	26	4	2	2	0	68	6	53
2018	Access to information and privacy	19	39	21	21	0	0	0	58	21	10
2018	Security	50	33	11	4	0	0	2	85	4	45
2018	Administration and operations	42	28	16	5	2	0	6	74	8	111
2018	Human resources	42	31	13	6	3	2	3	78	9	47
2018	Financial management	50	41	6	3	0	0	0	91	3	34
2018	Information management	25	22	13	19	6	4	11	55	30	20
2018	Information technology	60	15	15	6	4	0	0	76	9	27
2018	Data sciences	40	50	10	0	0	0	0	90	0	10
2018	Policy	52	28	10	3	5	1	2	82	8	179
2018	Project management	57	21	6	5	7	0	4	81	13	52
2018	Other services to the public	64	8	14	0	7	0	7	77	8	14
2018	None of the above	53	27	12	2	2	0	5	84	4	51
2017	Client contact centre	61	19	19	0	0	0	0	81	0	10
2017	Communications or public affairs	47	26	24	3	0	0	0	73	3	54
2017	Security	66	25	0	7	0	0	2	93	7	39
2017	Science and technology	60	30	0	0	0	0	11	100	0	10
2017	Administration and operations	52	27	10	4	4	1	3	82	7	139
2017	Human resources	50	20	16	6	6	0	2	71	13	48
2017	Financial management	54	19	16	8	0	0	4	75	8	26
2017	Information management	35	42	6	17	0	0	0	77	17	17
2017	Information technology	67	22	8	3	0	0	0	89	3	35
2017	Data sciences	65	28	7	0	0	0	0	93	0	14
2017	Policy	51	26	16	2	1	0	3	80	4	209
2017	Project management	42	23	20	8	6	0	2	66	14	50
2017	Other services to the public	75	17	0	0	0	0	9	100	0	11
2017	None of the above	54	28	9	3	2	0	3	85	6	88

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	4	28	57	11	0	0	0	32	11	55
2018	Access to information and privacy	0	48	31	10	10	0	0	48	21	10
2018	Security	14	31	40	7	9	0	0	44	16	45
2018	Administration and operations	5	29	43	21	3	0	0	34	23	112
2018	Human resources	12	22	49	15	2	0	0	34	17	47
2018	Financial management	11	31	34	21	3	0	0	41	24	34
2018	Information management	0	57	23	16	4	0	0	57	20	20
2018	Information technology	19	40	27	6	7	0	0	59	13	28
2018	Data sciences	0	20	20	60	0	0	0	20	60	10
2018	Policy	5	28	36	23	8	0	0	33	31	178
2018	Project management	11	35	29	12	11	0	0	47	24	52
2018	Other services to the public	7	16	29	29	19	0	0	23	48	14
2018	None of the above	8	26	44	13	9	0	0	34	23	51
2017	Client contact centre	28	52	9	0	0	10	0	90	0	10
2017	Communications or public affairs	10	30	44	16	0	0	0	40	16	54
2017	Security	19	29	34	14	4	0	0	48	18	39
2017	Science and technology	11	40	49	0	0	0	0	51	0	10
2017	Administration and operations	6	31	40	13	9	0	0	38	22	139
2017	Human resources	6	22	34	23	14	0	0	28	37	48
2017	Financial management	12	16	41	12	20	0	0	27	32	26
2017	Information management	6	17	30	47	0	0	0	23	47	17
2017	Information technology	10	31	39	8	12	0	0	41	20	35
2017	Data sciences	12	14	39	28	7	0	0	26	35	14
2017	Policy	5	25	39	21	10	0	0	30	31	210
2017	Project management	13	25	41	13	7	0	0	38	21	50
2017	Other services to the public	35	8	49	8	0	0	0	43	8	11
2017	None of the above	10	12	41	26	10	0	1	22	37	88

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	4	24	51	15	5	0	20	28	54
2018	Access to information and privacy	10	10	31	48	0	0	48	21	10
2018	Security	10	15	37	31	7	0	38	25	44
2018	Administration and operations	16	26	35	17	5	0	23	42	111
2018	Human resources	15	20	34	19	12	0	31	34	47
2018	Financial management	15	19	42	18	6	0	24	34	32
2018	Information management	26	26	31	10	6	0	17	52	20
2018	Information technology	8	4	38	38	13	0	50	12	27
2018	Data sciences	30	20	50	0	0	0	0	50	10
2018	Policy	17	26	35	16	6	0	22	42	178
2018	Project management	10	25	34	24	8	0	31	34	52
2018	Other services to the public	40	21	23	0	16	0	16	61	14
2018	None of the above	10	21	35	21	13	0	34	31	51
2017	Client contact centre	0	19	30	39	12	0	51	19	10
2017	Communications or public affairs	5	14	56	14	11	0	24	19	54
2017	Security	7	16	39	21	17	0	38	23	39
2017	Science and technology	0	17	40	11	32	0	43	17	10
2017	Administration and operations	11	19	42	18	10	0	28	30	137
2017	Human resources	17	32	24	21	6	0	27	49	48
2017	Financial management	12	31	42	8	8	0	16	43	26
2017	Information management	18	41	30	11	0	0	11	59	17
2017	Information technology	8	20	47	17	8	0	24	28	35
2017	Data sciences	14	37	30	19	0	0	19	51	14
2017	Policy	15	25	36	16	7	0	23	40	210
2017	Project management	11	29	33	20	8	0	27	40	50
2017	Other services to the public	0	25	49	26	0	0	26	25	11
2017	None of the above	16	27	32	18	6	1	24	44	87

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	32	58	8	2	0	0	0	91	2	54
2018	Access to information and privacy	48	42	10	0	0	0	0	90	0	10
2018	Security	31	44	12	9	2	2	0	77	11	45
2018	Administration and operations	33	40	18	6	2	2	0	74	8	111
2018	Human resources	47	32	14	2	2	3	0	82	4	47
2018	Financial management	25	55	17	0	3	0	0	80	3	34
2018	Information management	17	41	27	10	4	0	0	58	15	20
2018	Information technology	39	26	23	9	3	0	0	65	12	27
2018	Data sciences	20	30	20	20	10	0	0	50	30	10
2018	Policy	18	44	17	11	5	5	0	66	16	178
2018	Project management	32	27	20	8	7	5	2	63	16	51
2018	Other services to the public	28	30	16	0	19	8	0	62	21	14
2018	None of the above	21	49	14	8	8	0	0	70	16	49
2017	Client contact centre	41	19	19	0	10	10	0	67	11	10
2017	Communications or public affairs	33	52	5	2	2	6	0	91	4	54
2017	Security	24	48	9	4	7	8	0	78	12	39
2017	Science and technology	21	49	0	30	0	0	0	70	30	10
2017	Administration and operations	28	43	13	9	5	1	0	72	15	139
2017	Human resources	43	41	10	4	2	0	0	83	6	48
2017	Financial management	23	42	7	7	16	4	0	68	25	26
2017	Information management	24	41	6	23	6	0	0	65	29	17
2017	Information technology	33	29	9	12	6	11	0	71	20	35
2017	Data sciences	14	58	19	9	0	0	0	72	9	14
2017	Policy	21	42	13	16	6	1	0	65	22	210
2017	Project management	32	37	13	10	4	4	0	72	14	50
2017	Other services to the public	33	33	0	8	0	26	0	89	11	11
2017	None of the above	21	41	14	12	9	4	0	64	22	88

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	31	50	11	4	2	2	0	83	6	54
2018	Access to information and privacy	58	21	10	0	10	0	0	79	10	10
2018	Security	18	44	11	18	8	0	0	62	27	45
2018	Administration and operations	17	33	25	18	6	1	0	50	24	111
2018	Human resources	28	45	11	10	4	2	0	74	15	47
2018	Financial management	13	45	29	7	6	0	0	58	13	34
2018	Information management	17	33	26	14	4	5	0	53	19	20
2018	Information technology	16	35	37	2	10	0	0	51	12	27
2018	Data sciences	0	40	0	0	60	0	0	40	60	10
2018	Policy	12	31	16	25	14	2	0	44	40	178
2018	Project management	18	23	18	20	19	0	2	41	40	52
2018	Other services to the public	7	37	24	6	26	0	0	44	32	14
2018	None of the above	25	25	15	20	16	0	0	49	36	50
2017	Client contact centre	30	30	10	9	10	10	0	67	22	10
2017	Communications or public affairs	21	49	14	9	7	0	0	70	16	54
2017	Security	26	37	19	7	9	3	0	65	16	39
2017	Science and technology	32	19	11	38	0	0	0	51	38	10
2017	Administration and operations	16	36	15	18	14	1	0	52	33	138
2017	Human resources	24	35	18	14	8	0	0	59	23	48
2017	Financial management	16	23	18	23	20	0	0	39	43	26
2017	Information management	0	47	18	23	12	0	0	47	35	17
2017	Information technology	24	36	3	20	14	3	0	61	36	35
2017	Data sciences	16	14	35	7	28	0	0	30	35	14
2017	Policy	12	36	13	23	15	1	0	49	38	209
2017	Project management	11	39	11	19	17	2	0	51	37	50
2017	Other services to the public	43	41	0	0	16	0	0	84	16	11
2017	None of the above	10	35	12	23	20	0	0	45	43	88

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	33	22	21	13	11	0	0	33	67	54
2018	Access to information and privacy	10	19	10	21	39	0	0	10	90	10
2018	Security	27	26	26	10	11	0	0	27	73	45
2018	Administration and operations	24	32	21	7	12	3	2	25	75	112
2018	Human resources	33	28	19	16	2	0	2	34	66	46
2018	Financial management	14	25	34	14	6	4	3	15	85	34
2018	Information management	24	27	18	12	12	0	6	26	74	20
2018	Information technology	20	28	7	11	22	7	4	22	78	28
2018	Data sciences	20	40	10	20	10	0	0	20	80	10
2018	Policy	21	31	25	14	8	0	1	21	79	179
2018	Project management	18	36	27	6	13	0	0	18	82	52
2018	Other services to the public	33	23	15	14	15	0	0	33	67	14
2018	None of the above	9	39	20	3	28	0	0	9	91	51
2017	Client contact centre	9	0	28	30	32	0	0	9	91	10
2017	Communications or public affairs	22	30	11	22	7	3	4	24	76	53
2017	Security	30	15	33	5	16	2	0	30	70	39
2017	Science and technology	21	11	38	19	11	0	0	21	79	10
2017	Administration and operations	26	24	16	14	19	1	0	27	73	139
2017	Human resources	15	34	23	16	10	2	0	15	85	48
2017	Financial management	23	26	15	23	12	0	0	23	77	26
2017	Information management	23	30	29	11	6	0	0	23	77	17
2017	Information technology	30	22	11	9	17	11	0	33	67	35
2017	Data sciences	12	28	28	16	16	0	0	12	88	14
2017	Policy	18	29	18	17	15	2	1	19	81	210
2017	Project management	20	32	17	16	16	0	0	20	80	50
2017	Other services to the public	43	9	33	8	8	0	0	43	57	11
2017	None of the above	19	20	24	11	24	2	0	20	80	88

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	35	36
2018	Security	22	32
2018	Administration and operations	20	80
2018	Human resources	19	30
2018	Financial management	32	26
2018	Information management	33	15
2018	Information technology	41	18
2018	Policy	25	139
2018	Project management	34	43
2018	None of the above	21	47
2017	Communications or public affairs	15	37
2017	Security	28	28
2017	Administration and operations	23	99
2017	Human resources	32	40
2017	Financial management	26	20
2017	Information management	33	12
2017	Information technology	9	21
2017	Data sciences	26	12
2017	Policy	21	165
2017	Project management	35	39
2017	None of the above	30	68

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	30	36
2018	Security	31	32
2018	Administration and operations	33	80
2018	Human resources	37	30
2018	Financial management	26	26
2018	Information management	38	15
2018	Information technology	64	18
2018	Policy	38	139
2018	Project management	32	43
2018	None of the above	27	47
2017	Communications or public affairs	30	37
2017	Security	34	28
2017	Administration and operations	31	99
2017	Human resources	48	40
2017	Financial management	51	20
2017	Information management	24	12
2017	Information technology	44	21
2017	Data sciences	26	12
2017	Policy	39	165
2017	Project management	30	39
2017	None of the above	41	68

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	14	36
2018	Security	24	32
2018	Administration and operations	18	80
2018	Human resources	28	30
2018	Financial management	7	26
2018	Information management	32	15
2018	Information technology	24	18
2018	Policy	24	139
2018	Project management	20	43
2018	None of the above	11	47
2017	Communications or public affairs	15	37
2017	Security	14	28
2017	Administration and operations	20	99
2017	Human resources	33	40
2017	Financial management	22	20
2017	Information management	17	12
2017	Information technology	18	21
2017	Data sciences	26	12
2017	Policy	16	165
2017	Project management	23	39
2017	None of the above	14	68

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	44	36
2018	Security	63	32
2018	Administration and operations	43	80
2018	Human resources	28	30
2018	Financial management	51	26
2018	Information management	44	15
2018	Information technology	58	18
2018	Policy	55	139
2018	Project management	41	43
2018	None of the above	55	47
2017	Communications or public affairs	56	37
2017	Security	59	28
2017	Administration and operations	59	99
2017	Human resources	31	40
2017	Financial management	59	20
2017	Information management	67	12
2017	Information technology	62	21
2017	Data sciences	66	12
2017	Policy	54	165
2017	Project management	49	39
2017	None of the above	52	68

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	16	36
2018	Security	3	32
2018	Administration and operations	6	80
2018	Human resources	0	30
2018	Financial management	7	26
2018	Information management	6	15
2018	Information technology	17	18
2018	Policy	7	139
2018	Project management	8	43
2018	None of the above	8	47
2017	Communications or public affairs	5	37
2017	Security	7	28
2017	Administration and operations	7	99
2017	Human resources	12	40
2017	Financial management	0	20
2017	Information management	8	12
2017	Information technology	5	21
2017	Data sciences	18	12
2017	Policy	11	165
2017	Project management	7	39
2017	None of the above	7	68

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	25	36
2018	Security	37	32
2018	Administration and operations	27	80
2018	Human resources	20	30
2018	Financial management	43	26
2018	Information management	29	15
2018	Information technology	18	18
2018	Policy	26	139
2018	Project management	37	43
2018	None of the above	33	47

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Communications or public affairs	32	36
2018	Security	28	32
2018	Administration and operations	32	80
2018	Human resources	64	30
2018	Financial management	22	26
2018	Information management	50	15
2018	Information technology	30	18
2018	Policy	33	139
2018	Project management	21	43
2018	None of the above	52	47
2017	Communications or public affairs	29	37
2017	Security	44	28
2017	Administration and operations	53	99
2017	Human resources	44	40
2017	Financial management	61	20
2017	Information management	41	12
2017	Information technology	38	21
2017	Data sciences	26	12
2017	Policy	38	165
2017	Project management	27	39
2017	None of the above	42	68

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Communications or public affairs	0	46	25	12	12	5	35
2018	Security	12	31	15	4	10	29	31
2018	Administration and operations	6	35	19	9	4	26	77
2018	Human resources	3	51	20	19	0	8	30
2018	Financial management	4	53	12	7	0	23	25
2018	Information management	0	33	32	6	0	29	14
2018	Information technology	7	34	21	17	5	16	19
2018	Policy	5	35	26	12	7	16	130
2018	Project management	3	34	29	16	0	19	38
2018	None of the above	10	26	6	21	5	32	46
2017	Communications or public affairs	0	58	23	5	3	11	37
2017	Security	0	49	14	10	3	24	28
2017	Administration and operations	2	43	15	11	6	23	98
2017	Human resources	2	63	20	10	0	5	39
2017	Financial management	5	40	24	5	5	22	20
2017	Information management	17	49	26	0	8	0	12
2017	Information technology	0	28	19	23	0	29	21
2017	Data sciences	8	40	10	16	0	26	12
2017	Policy	2	38	21	12	6	20	163
2017	Project management	5	34	35	7	2	15	38
2017	None of the above	3	36	12	10	6	34	66

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Communications or public affairs	44	56	36
2018	Security	36	64	32
2018	Administration and operations	32	68	80
2018	Human resources	14	86	30
2018	Financial management	30	70	26
2018	Information management	28	72	15
2018	Information technology	34	66	19
2018	Policy	25	75	139
2018	Project management	35	65	42
2018	None of the above	35	65	47

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	13	39	13	16	10	6	3	57	28	36
2018	Security	23	20	10	10	31	3	2	46	44	32
2018	Administration and operations	15	20	19	15	20	4	8	39	39	80
2018	Human resources	24	29	14	6	14	3	10	61	23	30
2018	Financial management	18	28	3	24	20	0	7	49	47	27
2018	Information management	33	38	0	12	17	0	0	71	29	15
2018	Information technology	27	35	23	5	11	0	0	61	16	19
2018	Policy	9	15	22	19	27	1	7	27	49	138
2018	Project management	9	33	14	16	23	2	2	44	41	43
2018	None of the above	6	18	24	18	23	0	12	27	46	47
2017	Communications or public affairs	18	26	10	28	18	0	0	44	46	37
2017	Security	21	17	16	7	32	0	7	41	41	28
2017	Administration and operations	7	14	13	22	31	2	12	24	61	100
2017	Human resources	34	20	20	14	5	0	7	57	21	40
2017	Financial management	15	19	5	21	31	0	10	38	57	20
2017	Information management	8	39	8	30	8	0	8	51	41	13
2017	Information technology	18	19	10	14	24	5	10	44	45	21
2017	Data sciences	0	32	0	28	16	0	24	42	58	12
2017	Policy	5	18	17	21	34	1	5	24	58	165
2017	Project management	12	24	9	12	24	5	14	44	44	40
2017	None of the above	9	11	14	11	44	3	9	22	62	68

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	3	11	9	25	44	3	6	15	76	36
2018	Security	8	13	15	12	42	6	5	23	60	32
2018	Administration and operations	7	14	14	16	41	1	6	23	62	80
2018	Human resources	8	11	16	16	41	0	10	20	62	30
2018	Financial management	0	17	21	7	51	0	3	18	60	27
2018	Information management	9	24	15	17	29	0	6	35	49	15
2018	Information technology	0	23	17	19	41	0	0	23	60	19
2018	Policy	3	9	11	18	49	3	6	13	74	138
2018	Project management	0	11	12	26	50	0	2	11	77	43
2018	None of the above	2	11	9	16	56	0	6	14	76	46
2017	Communications or public affairs	0	8	5	13	64	3	7	9	85	37
2017	Security	13	11	6	7	59	0	3	25	68	28
2017	Administration and operations	2	5	8	15	62	2	6	8	84	100
2017	Human resources	5	0	8	31	49	2	5	6	86	39
2017	Financial management	5	0	15	25	55	0	0	5	80	20
2017	Information management	8	15	17	14	39	0	8	24	58	13
2017	Information technology	0	0	0	28	72	0	0	0	100	21
2017	Data sciences	0	16	16	18	42	0	8	17	65	12
2017	Policy	1	5	6	17	64	2	5	6	87	164
2017	Project management	5	2	9	16	53	7	7	8	81	40
2017	None of the above	3	7	6	13	63	3	6	11	83	68

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Communications or public affairs	34	18	17	17	7	0	6	56	26	55
2018	Access to information and privacy	19	10	21	29	21	0	0	29	50	10
2018	Security	41	6	21	15	11	0	5	50	27	45
2018	Administration and operations	36	14	13	14	13	2	8	56	30	111
2018	Human resources	48	11	15	6	10	0	11	66	17	47
2018	Financial management	18	8	27	8	24	0	14	31	38	34
2018	Information management	33	17	0	12	26	0	13	57	43	20
2018	Information technology	33	24	12	9	18	4	0	59	28	28
2018	Data sciences	70	0	20	10	0	0	0	70	10	10
2018	Policy	37	18	16	9	14	1	6	58	25	178
2018	Project management	33	22	18	14	8	4	2	58	23	51
2018	Other services to the public	51	12	15	0	16	0	6	67	17	14
2018	None of the above	26	13	14	6	31	2	10	43	41	50

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Public Safety Canada by Question 79. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment