2018 Public Service Employee Survey Results for Public Safety Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 68 0 6 0 0 0 94 6 47
2018 IS-05 33 67 0 0 0 0 0 100 0 15
2017 IS 22 52 9 15 3 0 0 74 18 46
2017 IS-03 10 51 10 30 0 0 0 61 30 10
2017 IS-04 50 32 9 0 9 0 0 82 9 12
2017 IS-05 20 60 7 13 0 0 0 80 13 15
2014 IS 18 49 10 16 6 0 0 67 22 49
2014 IS-04 17 58 17 8 0 0 0 75 8 12
2014 IS-05 21 43 14 14 7 0 0 64 21 14
2014 IS-06 15 46 8 15 15 0 0 62 31 13
2011 IS 21 43 19 13 2 2 0 65 15 53
2011 IS-04 31 38 15 15 0 0 0 69 15 13
2011 IS-05 20 20 40 7 7 7 0 43 14 15
2011 IS-06 8 75 8 8 0 0 0 83 8 12
2008 IS 21 65 2 4 4 2 2 89 9 48
2008 IS-04 29 57 7 7 0 0 0 86 7 14
2008 IS-05 28 67 0 6 0 0 0 94 6 18

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 55 38 2 4 0 0 0 94 4 47
2018 IS-05 80 20 0 0 0 0 0 100 0 15
2017 IS 46 46 4 4 0 0 0 91 4 46
2017 IS-03 10 70 10 10 0 0 0 80 10 10
2017 IS-04 50 50 0 0 0 0 0 100 0 12
2017 IS-05 60 40 0 0 0 0 0 100 0 15
2014 IS 33 39 12 10 6 0 0 71 16 49
2014 IS-04 33 33 17 0 17 0 0 67 17 12
2014 IS-05 36 29 14 14 7 0 0 64 21 14
2014 IS-06 38 46 8 8 0 0 0 85 8 13
2011 IS 45 43 8 4 0 0 0 89 4 53
2011 IS-04 46 54 0 0 0 0 0 100 0 13
2011 IS-05 60 33 7 0 0 0 0 93 0 15
2011 IS-06 25 50 17 8 0 0 0 75 8 12
2008 IS 34 45 13 6 2 0 0 79 9 47
2008 IS-04 31 46 8 15 0 0 0 77 15 13
2008 IS-05 33 44 22 0 0 0 0 78 0 18

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 62 28 4 6 0 0 0 89 6 47
2018 IS-05 73 20 7 0 0 0 0 93 0 15
2017 IS 57 41 0 2 0 0 0 98 2 46
2017 IS-03 10 80 0 10 0 0 0 90 10 10
2017 IS-04 67 33 0 0 0 0 0 100 0 12
2017 IS-05 80 20 0 0 0 0 0 100 0 15
2014 IS 42 44 2 8 4 0 0 85 13 48
2014 IS-04 27 55 0 9 9 0 0 82 18 11
2014 IS-05 50 36 0 7 7 0 0 86 14 14
2014 IS-06 62 38 0 0 0 0 0 100 0 13
2011 IS 54 33 9 4 0 0 0 87 4 54
2011 IS-04 62 31 8 0 0 0 0 92 0 13
2011 IS-05 56 31 6 6 0 0 0 88 6 16
2011 IS-06 42 42 17 0 0 0 0 83 0 12
2008 IS 52 38 6 2 2 0 0 90 4 48
2008 IS-04 43 43 7 7 0 0 0 86 7 14
2008 IS-05 56 39 6 0 0 0 0 94 0 18

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 55 34 4 6 0 0 0 89 6 47
2018 IS-05 47 40 7 7 0 0 0 87 7 15
2017 IS 37 50 5 9 0 0 0 87 9 46
2017 IS-03 30 51 10 10 0 0 0 80 10 10
2017 IS-04 34 56 9 0 0 0 0 91 0 12
2017 IS-05 46 47 0 7 0 0 0 93 7 15
2014 IS 29 37 8 14 12 0 0 65 27 49
2014 IS-04 42 25 8 17 8 0 0 67 25 12
2014 IS-05 36 36 7 7 14 0 0 71 21 14
2014 IS-06 8 46 8 31 8 0 0 54 38 13
2011 IS 40 43 8 4 4 2 0 85 8 53
2011 IS-04 46 46 8 0 0 0 0 92 0 13
2011 IS-05 27 47 13 7 0 7 0 79 7 15
2011 IS-06 33 42 8 0 17 0 0 75 17 12

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 38 49 9 4 0 0 0 87 4 47
2018 IS-05 40 53 7 0 0 0 0 93 0 15
2017 IS 26 56 11 7 0 0 0 82 7 46
2017 IS-03 0 80 20 0 0 0 0 80 0 10
2017 IS-04 34 40 17 9 0 0 0 74 9 12
2017 IS-05 40 47 0 13 0 0 0 87 13 15
2014 IS 14 55 8 10 12 0 0 69 22 49
2014 IS-04 8 75 8 0 8 0 0 83 8 12
2014 IS-05 7 57 7 14 14 0 0 64 29 14
2014 IS-06 31 38 0 15 15 0 0 69 31 13
2011 IS 23 55 9 11 2 0 0 77 13 53
2011 IS-04 15 69 8 8 0 0 0 85 8 13
2011 IS-05 20 80 0 0 0 0 0 100 0 15
2011 IS-06 33 25 8 25 8 0 0 58 33 12
2008 IS 28 45 17 4 6 0 0 72 11 47
2008 IS-04 23 38 15 8 15 0 0 62 23 13
2008 IS-05 33 56 6 6 0 0 0 89 6 18

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 36 9 19 2 0 0 70 21 47
2018 IS-05 47 33 0 20 0 0 0 80 20 15
2017 IS 37 41 11 9 2 0 0 79 11 46
2017 IS-03 31 39 20 10 0 0 0 70 10 10
2017 IS-04 26 58 0 8 8 0 0 84 16 12
2017 IS-05 60 27 7 7 0 0 0 87 7 15
2014 IS 22 39 16 10 12 0 0 61 22 49
2014 IS-04 17 50 25 8 0 0 0 67 8 12
2014 IS-05 14 43 14 7 21 0 0 57 29 14
2014 IS-06 38 23 15 8 15 0 0 62 23 13
2011 IS 17 52 8 12 8 2 2 72 20 52
2011 IS-04 23 46 8 15 8 0 0 69 23 13
2011 IS-05 21 43 7 7 7 7 7 75 17 14
2011 IS-06 8 67 8 17 0 0 0 75 17 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 33 54 11 2 0 0 0 87 2 46
2018 IS-03 30 50 20 0 0 0 0 80 0 10
2018 IS-05 33 53 7 7 0 0 0 87 7 15
2018 IS-06 30 60 10 0 0 0 0 90 0 10
2017 IS 29 58 7 7 0 0 0 87 7 45
2017 IS-03 20 70 10 0 0 0 0 90 0 10
2017 IS-04 34 66 0 0 0 0 0 100 0 12
2017 IS-05 35 43 0 22 0 0 0 78 22 14

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 36 6 4 0 0 0 89 4 47
2018 IS-05 60 33 0 7 0 0 0 93 7 15
2017 IS 48 45 5 2 0 0 0 93 2 46
2017 IS-03 30 61 10 0 0 0 0 90 0 10
2017 IS-04 75 16 9 0 0 0 0 91 0 12
2017 IS-05 53 40 0 7 0 0 0 93 7 15
2014 IS 29 55 6 4 6 0 0 84 10 49
2014 IS-04 17 75 8 0 0 0 0 92 0 12
2014 IS-05 14 64 7 0 14 0 0 79 14 14
2014 IS-06 54 31 0 8 8 0 0 85 15 13
2011 IS 42 47 9 2 0 0 0 89 2 53
2011 IS-04 46 38 8 8 0 0 0 85 8 13
2011 IS-05 40 47 13 0 0 0 0 87 0 15
2011 IS-06 42 58 0 0 0 0 0 100 0 12
2008 IS 36 40 11 6 6 0 0 77 13 47
2008 IS-04 31 46 0 8 15 0 0 77 23 13
2008 IS-05 39 44 11 6 0 0 0 83 6 18

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 47 2 11 0 0 0 87 11 47
2018 IS-05 47 53 0 0 0 0 0 100 0 15
2017 IS 37 50 4 6 2 0 0 87 9 46
2017 IS-03 21 59 10 10 0 0 0 80 10 10
2017 IS-04 42 42 0 8 8 0 0 84 16 12
2017 IS-05 40 54 0 7 0 0 0 93 7 15

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 45 47 9 0 0 0 0 91 0 47
2018 IS-05 47 53 0 0 0 0 0 100 0 15
2017 IS 41 46 9 4 0 0 0 87 4 46
2017 IS-03 30 51 20 0 0 0 0 80 0 10
2017 IS-04 49 42 9 0 0 0 0 91 0 12
2017 IS-05 46 40 0 13 0 0 0 87 13 15
2014 IS 45 37 10 4 4 0 0 82 8 49
2014 IS-04 33 42 8 8 8 0 0 75 17 12
2014 IS-05 43 50 7 0 0 0 0 93 0 14
2014 IS-06 54 23 15 0 8 0 0 77 8 13
2011 IS 46 41 13 0 0 0 0 87 0 54
2011 IS-04 46 46 8 0 0 0 0 92 0 13
2011 IS-05 44 38 19 0 0 0 0 81 0 16
2011 IS-06 50 33 17 0 0 0 0 83 0 12

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 45 9 11 2 0 0 79 13 47
2018 IS-05 40 47 7 7 0 0 0 87 7 15
2017 IS 33 57 6 4 0 0 0 89 4 46
2017 IS-03 20 61 10 10 0 0 0 80 10 10
2017 IS-04 34 66 0 0 0 0 0 100 0 12
2017 IS-05 46 47 0 7 0 0 0 93 7 15
2014 IS 18 45 8 14 14 0 0 63 29 49
2014 IS-04 17 50 8 17 8 0 0 67 25 12
2014 IS-05 21 36 14 7 21 0 0 57 29 14
2014 IS-06 23 46 8 15 8 0 0 69 23 13
2011 IS 19 46 7 20 6 2 0 66 26 54
2011 IS-04 15 54 8 8 15 0 0 69 23 13
2011 IS-05 13 44 19 13 6 6 0 60 20 16
2011 IS-06 33 33 0 33 0 0 0 67 33 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 53 15 2 0 0 0 83 2 47
2018 IS-05 33 53 13 0 0 0 0 87 0 15
2017 IS 46 43 7 4 0 0 0 89 4 46
2017 IS-03 41 49 10 0 0 0 0 90 0 10
2017 IS-04 50 41 9 0 0 0 0 91 0 12
2017 IS-05 53 40 0 7 0 0 0 93 7 15
2014 IS 29 29 6 17 19 0 0 58 35 48
2014 IS-04 25 33 8 25 8 0 0 58 33 12
2014 IS-05 23 38 0 23 15 0 0 62 38 13
2014 IS-06 38 23 8 0 31 0 0 62 31 13

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 49 9 9 0 0 0 83 9 47
2018 IS-05 40 40 7 13 0 0 0 80 13 15
2017 IS 37 54 4 2 2 0 0 91 4 46
2017 IS-03 20 61 10 0 10 0 0 80 10 10
2017 IS-04 50 50 0 0 0 0 0 100 0 12
2017 IS-05 40 47 7 7 0 0 0 87 7 15
2014 IS 20 51 16 6 6 0 0 71 12 49
2014 IS-04 33 50 8 8 0 0 0 83 8 12
2014 IS-05 14 50 14 0 21 0 0 64 21 14
2014 IS-06 23 46 15 15 0 0 0 69 15 13
2011 IS 43 35 7 11 0 4 0 81 12 54
2011 IS-04 46 38 8 8 0 0 0 85 8 13
2011 IS-05 31 38 13 6 0 13 0 79 7 16
2011 IS-06 42 42 8 8 0 0 0 83 8 12

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 55 2 2 0 0 0 96 2 47
2018 IS-05 53 47 0 0 0 0 0 100 0 15
2017 IS 41 46 11 2 0 0 0 87 2 46
2017 IS-03 30 51 20 0 0 0 0 80 0 10
2017 IS-04 42 48 9 0 0 0 0 91 0 12
2017 IS-05 40 47 7 7 0 0 0 87 7 15
2014 IS 22 45 12 8 12 0 0 67 20 49
2014 IS-04 25 50 17 0 8 0 0 75 8 12
2014 IS-05 14 50 0 21 14 0 0 64 36 14
2014 IS-06 31 31 23 0 15 0 0 62 15 13
2011 IS 34 51 8 8 0 0 0 85 8 53
2011 IS-04 31 69 0 0 0 0 0 100 0 13
2011 IS-05 33 60 7 0 0 0 0 93 0 15
2011 IS-06 42 17 17 25 0 0 0 58 25 12
2008 IS 38 45 11 4 2 0 0 83 6 47
2008 IS-04 23 54 8 15 0 0 0 77 15 13
2008 IS-05 61 28 11 0 0 0 0 89 0 18

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 40 17 0 2 0 0 81 2 47
2018 IS-05 20 53 20 0 7 0 0 73 7 15
2017 IS 24 46 23 2 5 0 0 70 7 46
2017 IS-03 49 30 10 0 11 0 0 79 11 10
2017 IS-04 25 67 8 0 0 0 0 92 0 12
2017 IS-05 20 47 26 0 7 0 0 67 7 15
2014 IS 37 35 16 8 4 0 0 71 12 49
2014 IS-04 42 42 0 8 8 0 0 83 17 12
2014 IS-05 36 50 7 0 7 0 0 86 7 14
2014 IS-06 15 23 38 23 0 0 0 38 23 13
2011 IS 33 41 11 9 2 2 2 77 12 54
2011 IS-04 46 54 0 0 0 0 0 100 0 13
2011 IS-05 6 63 13 6 0 6 6 79 7 16
2011 IS-06 17 33 17 25 8 0 0 50 33 12
2008 IS 34 32 21 4 9 0 0 66 13 47
2008 IS-04 62 23 15 0 0 0 0 85 0 13
2008 IS-05 17 44 28 0 11 0 0 61 11 18

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 2 21 49 21 6 0 0 28 23 47
2018 IS-05 0 40 33 20 7 0 0 27 40 15
2017 IS 7 24 47 13 7 0 2 20 32 46
2017 IS-03 0 31 49 10 10 0 0 20 31 10
2017 IS-04 9 17 49 0 17 0 8 18 28 12
2017 IS-05 7 33 40 20 0 0 0 20 40 15
2014 IS 12 27 41 18 2 0 0 20 39 49
2014 IS-04 25 33 17 25 0 0 0 25 58 12
2014 IS-05 7 36 36 21 0 0 0 21 43 14
2014 IS-06 15 15 62 8 0 0 0 8 31 13
2011 IS 13 24 44 7 7 2 2 15 38 54
2011 IS-04 8 8 69 0 15 0 0 15 15 13
2011 IS-05 6 25 50 13 0 6 0 13 33 16
2011 IS-06 25 25 33 8 8 0 0 17 50 12
2008 IS 4 17 50 20 9 0 0 28 22 46
2008 IS-04 8 17 42 25 8 0 0 33 25 12
2008 IS-05 0 28 50 11 11 0 0 22 28 18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 2 15 34 26 21 2 0 48 17 47
2018 IS-05 0 27 27 13 27 7 0 43 29 15
2017 IS 2 6 33 28 22 5 4 55 9 46
2017 IS-03 0 0 39 10 30 21 0 50 0 10
2017 IS-04 0 16 26 33 17 0 8 54 17 12
2017 IS-05 7 7 27 33 26 0 0 60 13 15
2014 IS 16 35 31 12 6 0 0 18 51 49
2014 IS-04 17 25 33 17 8 0 0 25 42 12
2014 IS-05 21 36 21 14 7 0 0 21 57 14
2014 IS-06 15 31 46 8 0 0 0 8 46 13
2011 IS 0 7 28 35 24 2 4 63 8 54
2011 IS-04 0 0 15 38 46 0 0 85 0 13
2011 IS-05 0 13 13 50 13 6 6 71 14 16
2011 IS-06 0 8 50 25 17 0 0 42 8 12
2008 IS 9 26 24 26 15 0 0 41 35 46
2008 IS-04 8 33 25 17 17 0 0 33 42 12
2008 IS-05 6 22 17 39 17 0 0 56 28 18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 28 38 13 9 0 2 22 39 47
2018 IS-05 20 20 40 20 0 0 0 20 40 15
2017 IS 16 15 39 21 6 2 0 28 31 46
2017 IS-03 11 10 49 10 10 10 0 22 23 10
2017 IS-04 17 25 42 16 0 0 0 16 42 12
2017 IS-05 13 20 33 27 7 0 0 33 33 15
2014 IS 12 39 39 6 2 0 2 8 52 49
2014 IS-04 17 25 50 8 0 0 0 8 42 12
2014 IS-05 14 50 36 0 0 0 0 0 64 14
2014 IS-06 15 31 31 15 8 0 0 23 46 13
2011 IS 33 37 19 9 0 2 0 9 72 54
2011 IS-04 23 54 15 8 0 0 0 8 77 13
2011 IS-05 44 19 19 13 0 6 0 13 67 16
2011 IS-06 17 58 25 0 0 0 0 0 75 12
2008 IS 17 38 36 2 6 0 0 9 55 47
2008 IS-04 23 31 38 0 8 0 0 8 54 13
2008 IS-05 11 39 44 0 6 0 0 6 50 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 26 53 13 2 0 0 15 32 47
2018 IS-05 7 33 47 13 0 0 0 13 40 15
2017 IS 7 24 52 15 2 0 0 17 31 46
2017 IS-03 11 10 59 10 10 0 0 20 21 10
2017 IS-04 0 41 42 17 0 0 0 17 41 12
2017 IS-05 6 27 54 13 0 0 0 13 33 15
2014 IS 18 27 45 8 0 2 0 8 46 49
2014 IS-04 17 17 50 17 0 0 0 17 33 12
2014 IS-05 21 29 43 7 0 0 0 7 50 14
2014 IS-06 31 31 31 8 0 0 0 8 62 13
2011 IS 15 33 35 11 4 2 0 15 49 54
2011 IS-04 8 31 46 0 15 0 0 15 38 13
2011 IS-05 6 31 44 13 0 6 0 13 40 16
2011 IS-06 33 50 8 8 0 0 0 8 83 12
2008 IS 11 22 39 24 4 0 0 28 33 46
2008 IS-04 0 17 33 42 8 0 0 50 17 12
2008 IS-05 6 28 50 17 0 0 0 17 33 18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 32 36 15 4 0 2 20 43 47
2018 IS-05 7 40 33 7 13 0 0 20 47 15
2017 IS 22 26 32 9 6 2 2 16 51 46
2017 IS-03 21 0 30 0 30 10 10 37 26 10
2017 IS-04 17 50 16 17 0 0 0 17 67 12
2017 IS-05 20 20 53 7 0 0 0 7 40 15
2014 IS 29 41 18 10 0 2 0 10 71 49
2014 IS-04 25 33 25 17 0 0 0 17 58 12
2014 IS-05 29 50 21 0 0 0 0 0 79 14
2014 IS-06 38 38 8 15 0 0 0 15 77 13
2011 IS 11 26 24 22 7 6 4 33 41 54
2011 IS-04 8 15 31 31 15 0 0 46 23 13
2011 IS-05 13 25 19 25 0 13 6 31 46 16
2011 IS-06 17 50 25 0 0 0 8 0 73 12
2008 IS 11 11 43 22 9 2 2 32 23 46
2008 IS-04 0 0 42 25 17 8 8 50 0 12
2008 IS-05 11 11 61 17 0 0 0 17 22 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 19 47 6 13 0 4 20 31 47
2018 IS-05 7 20 53 0 20 0 0 20 27 15
2017 IS 7 13 37 21 19 0 2 42 20 46
2017 IS-03 11 0 49 10 30 0 0 39 11 10
2017 IS-04 16 25 26 8 17 0 8 27 45 12
2017 IS-05 0 7 47 33 13 0 0 46 7 15
2014 IS 12 27 33 27 2 0 0 29 39 49
2014 IS-04 17 33 25 25 0 0 0 25 50 12
2014 IS-05 21 29 21 29 0 0 0 29 50 14
2014 IS-06 8 15 38 38 0 0 0 38 23 13
2011 IS 4 6 33 28 19 4 7 52 10 54
2011 IS-04 0 8 38 8 31 0 15 45 9 13
2011 IS-05 6 6 19 44 6 13 6 62 15 16
2011 IS-06 0 8 42 33 8 0 8 45 9 12
2008 IS 11 28 35 15 7 2 2 23 41 46
2008 IS-04 17 25 33 8 17 0 0 25 42 12
2008 IS-05 6 28 39 22 6 0 0 28 33 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 9 19 43 17 9 2 2 27 29 47
2018 IS-05 13 27 33 13 13 0 0 27 40 15
2017 IS 5 13 39 20 15 6 2 38 20 46
2017 IS-03 11 0 30 20 20 20 0 49 14 10
2017 IS-04 9 9 41 25 16 0 0 41 19 12
2017 IS-05 0 27 47 7 13 7 0 21 29 15
2014 IS 12 29 37 22 0 0 0 22 41 49
2014 IS-04 25 8 42 25 0 0 0 25 33 12
2014 IS-05 14 43 21 21 0 0 0 21 57 14
2014 IS-06 8 23 46 23 0 0 0 23 31 13
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 30 13 6 0 6 4 79 7 47
2018 IS-05 40 47 7 0 0 0 7 93 0 15
2017 IS 35 35 13 2 2 6 7 80 5 46
2017 IS-03 31 30 20 0 0 10 10 75 0 10
2017 IS-04 25 34 8 0 8 8 17 79 11 12
2017 IS-05 53 33 13 0 0 0 0 87 0 15
2014 IS 24 22 18 18 6 6 4 52 27 49
2014 IS-04 17 42 25 8 8 0 0 58 17 12
2014 IS-05 29 7 14 29 7 7 7 42 42 14
2014 IS-06 38 23 8 15 0 8 8 73 18 13

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 62 26 4 6 2 0 0 87 9 47
2018 IS-05 67 20 7 7 0 0 0 87 7 15
2017 IS 65 24 4 6 0 0 0 89 6 46
2017 IS-03 51 39 10 0 0 0 0 90 0 10
2017 IS-04 67 25 0 8 0 0 0 92 8 12
2017 IS-05 73 20 7 0 0 0 0 93 0 15
2014 IS 35 24 8 18 14 0 0 59 33 49
2014 IS-04 33 17 8 25 17 0 0 50 42 12
2014 IS-05 36 29 7 14 14 0 0 64 29 14
2014 IS-06 46 31 0 15 8 0 0 77 23 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 22 29 16 11 0 9 13 66 14 45
2018 IS-03 20 20 30 10 0 0 20 50 13 10
2018 IS-04 10 20 10 20 0 20 20 50 33 10
2018 IS-05 29 36 14 7 0 7 7 75 8 14
2017 IS 9 26 17 13 0 29 6 53 20 46
2017 IS-03 0 10 30 0 0 51 10 25 0 10
2017 IS-04 0 41 9 8 0 42 0 70 14 12
2017 IS-05 13 13 20 20 0 20 13 40 30 15
2014 IS 4 22 24 20 10 16 2 33 38 49
2014 IS-04 0 25 8 25 8 33 0 38 50 12
2014 IS-05 7 36 21 14 21 0 0 43 36 14
2014 IS-06 8 8 31 15 8 23 8 22 33 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 76 22 0 2 0 0 0 98 2 46
2018 IS-04 80 20 0 0 0 0 0 100 0 10
2018 IS-05 73 27 0 0 0 0 0 100 0 15
2018 IS-06 70 30 0 0 0 0 0 100 0 10
2017 IS 59 37 2 2 0 0 0 96 2 46
2017 IS-03 61 30 10 0 0 0 0 90 0 10
2017 IS-04 42 58 0 0 0 0 0 100 0 12
2017 IS-05 67 26 0 7 0 0 0 93 7 15
2014 IS 41 43 4 10 2 0 0 84 12 49
2014 IS-04 50 50 0 0 0 0 0 100 0 12
2014 IS-05 36 43 0 14 7 0 0 79 21 14
2014 IS-06 46 38 8 8 0 0 0 85 8 13

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 38 0 4 0 0 0 96 4 47
2018 IS-05 67 33 0 0 0 0 0 100 0 15
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 36 2 9 0 0 0 89 9 47
2018 IS-05 67 33 0 0 0 0 0 100 0 15
2017 IS 47 45 2 6 0 0 0 91 6 46
2017 IS-03 31 59 0 10 0 0 0 90 10 10
2017 IS-04 60 32 0 8 0 0 0 92 8 12
2017 IS-05 27 60 7 7 0 0 0 87 7 15
2014 IS 29 27 14 14 14 0 2 56 29 49
2014 IS-04 50 17 17 8 8 0 0 67 17 12
2014 IS-05 14 50 7 7 21 0 0 64 29 14
2014 IS-06 23 8 15 31 15 0 8 33 50 13
2011 IS 30 44 7 15 0 2 2 77 15 54
2011 IS-04 38 54 0 8 0 0 0 92 8 13
2011 IS-05 44 38 13 0 0 6 0 87 0 16
2011 IS-06 25 33 17 25 0 0 0 58 25 12
2008 IS 31 29 10 13 15 0 2 62 28 48
2008 IS-04 29 36 7 7 21 0 0 64 29 14
2008 IS-05 44 22 17 11 0 0 6 71 12 18

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 32 4 4 0 2 0 91 4 47
2018 IS-05 73 20 0 7 0 0 0 93 7 15
2017 IS 53 35 6 4 0 2 0 89 4 46
2017 IS-03 31 39 20 0 0 10 0 78 0 10
2017 IS-04 59 41 0 0 0 0 0 100 0 12
2017 IS-05 53 27 7 13 0 0 0 80 13 15
2014 IS 33 29 14 12 6 4 2 65 20 49
2014 IS-04 42 25 17 8 0 8 0 73 9 12
2014 IS-05 29 36 14 7 14 0 0 64 21 14
2014 IS-06 23 15 8 31 8 8 8 45 45 13
2011 IS 43 33 13 2 0 9 0 84 2 54
2011 IS-04 54 31 15 0 0 0 0 85 0 13
2011 IS-05 44 13 25 0 0 19 0 69 0 16
2011 IS-06 33 42 8 8 0 8 0 82 9 12
2008 IS 46 25 2 10 13 4 0 74 24 48
2008 IS-04 50 14 7 14 14 0 0 64 29 14
2008 IS-05 56 33 0 6 0 6 0 94 6 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 60 34 2 4 0 0 0 94 4 47
2018 IS-05 87 13 0 0 0 0 0 100 0 15
2017 IS 42 50 4 4 0 0 0 91 4 46
2017 IS-03 31 49 10 10 0 0 0 80 10 10
2017 IS-04 58 34 8 0 0 0 0 92 0 12
2017 IS-05 40 54 0 7 0 0 0 93 7 15
2014 IS 35 27 6 20 10 0 2 63 31 49
2014 IS-04 58 25 8 8 0 0 0 83 8 12
2014 IS-05 29 36 7 14 14 0 0 64 29 14
2014 IS-06 15 15 8 38 15 0 8 33 58 13
2011 IS 46 26 6 17 4 2 0 74 21 54
2011 IS-04 62 31 0 8 0 0 0 92 8 13
2011 IS-05 38 25 13 13 6 6 0 67 20 16
2011 IS-06 50 25 8 17 0 0 0 75 17 12
2008 IS 38 27 10 13 13 0 0 65 25 48
2008 IS-04 29 29 14 7 21 0 0 57 29 14
2008 IS-05 50 22 11 17 0 0 0 72 17 18

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 70 21 6 2 0 0 0 91 2 47
2018 IS-05 73 27 0 0 0 0 0 100 0 15
2017 IS 66 26 4 2 2 0 0 91 4 46
2017 IS-03 31 49 10 10 0 0 0 80 10 10
2017 IS-04 76 24 0 0 0 0 0 100 0 12
2017 IS-05 73 13 7 0 7 0 0 87 7 15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 34 4 4 0 0 0 91 4 47
2018 IS-05 73 27 0 0 0 0 0 100 0 15
2017 IS 55 36 2 6 0 0 0 91 6 46
2017 IS-03 31 49 10 10 0 0 0 80 10 10
2017 IS-04 60 32 0 8 0 0 0 92 8 12
2017 IS-05 60 33 0 7 0 0 0 93 7 15
2014 IS 37 33 4 8 16 2 0 71 25 49
2014 IS-04 50 33 8 8 0 0 0 83 8 12
2014 IS-05 43 29 0 7 21 0 0 71 29 14
2014 IS-06 23 31 0 15 31 0 0 54 46 13
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 18 59 12 6 0 0 6 81 6 17
2017 IS 37 26 11 5 0 5 16 80 7 19
2017 IS-05 20 10 20 10 0 10 30 50 17 10
2014 IS 25 33 8 17 8 0 8 64 27 12
2014 IS-06 10 40 10 20 10 0 10 56 33 10

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 57 30 0 4 2 4 2 93 7 47
2018 IS-05 73 20 0 7 0 0 0 93 7 15
2017 IS 46 39 9 4 0 2 0 87 4 46
2017 IS-03 39 41 10 0 0 10 0 89 0 10
2017 IS-04 60 32 0 8 0 0 0 92 8 12
2017 IS-05 40 40 20 0 0 0 0 80 0 15
2014 IS 27 31 18 16 4 4 0 60 21 49
2014 IS-04 25 42 17 17 0 0 0 67 17 12
2014 IS-05 21 43 0 29 7 0 0 64 36 14
2014 IS-06 23 15 31 8 8 15 0 45 18 13
2011 IS 28 33 15 4 7 13 0 70 13 54
2011 IS-04 23 46 8 8 8 8 0 75 17 13
2011 IS-05 13 19 31 6 6 25 0 42 17 16
2011 IS-06 42 33 17 0 8 0 0 75 8 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 26 6 11 2 4 0 80 13 47
2018 IS-05 60 20 0 13 0 7 0 86 14 15
2017 IS 46 44 4 6 0 0 0 89 6 46
2017 IS-03 49 41 10 0 0 0 0 90 0 10
2017 IS-04 42 42 8 8 0 0 0 84 8 12
2017 IS-05 46 40 0 13 0 0 0 87 13 15
2014 IS 16 43 18 18 4 0 0 59 22 49
2014 IS-04 25 42 17 17 0 0 0 67 17 12
2014 IS-05 14 50 0 29 7 0 0 64 36 14
2014 IS-06 15 31 31 23 0 0 0 46 23 13
2011 IS 24 37 17 13 6 4 0 63 19 54
2011 IS-04 15 54 0 15 8 8 0 75 25 13
2011 IS-05 25 25 31 6 6 6 0 53 13 16
2011 IS-06 25 50 8 17 0 0 0 75 17 12
2008 IS 19 32 11 26 6 6 0 55 34 47
2008 IS-04 15 38 0 38 0 8 0 58 42 13
2008 IS-05 28 33 6 17 11 6 0 65 29 18

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 36 36 4 15 0 9 0 79 16 47
2018 IS-05 47 40 0 13 0 0 0 87 13 15
2017 IS 33 41 13 11 0 2 0 76 11 46
2017 IS-03 20 41 30 0 0 10 0 67 0 10
2017 IS-04 34 33 16 17 0 0 0 67 17 12
2017 IS-05 40 47 0 13 0 0 0 87 13 15
2014 IS 8 37 14 31 10 0 0 45 41 49
2014 IS-04 17 42 25 17 0 0 0 58 17 12
2014 IS-05 7 36 7 36 14 0 0 43 50 14
2014 IS-06 0 31 8 46 15 0 0 31 62 13
2011 IS 17 31 17 24 7 4 0 50 33 54
2011 IS-04 15 31 31 8 15 0 0 46 23 13
2011 IS-05 19 31 13 25 6 6 0 53 33 16
2011 IS-06 25 25 17 25 8 0 0 50 33 12
2008 IS 6 28 17 28 13 9 0 37 44 47
2008 IS-04 0 36 7 36 14 7 0 38 54 14
2008 IS-05 12 29 29 18 12 0 0 41 29 17

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 40 4 9 2 4 0 84 11 47
2018 IS-05 67 27 0 7 0 0 0 93 7 15
2017 IS 31 52 4 11 2 0 0 82 14 46
2017 IS-03 20 39 20 21 0 0 0 59 21 10
2017 IS-04 26 56 0 17 0 0 0 83 17 12
2017 IS-05 26 60 0 7 7 0 0 87 13 15
2014 IS 8 29 12 39 10 2 0 38 50 49
2014 IS-04 17 42 17 25 0 0 0 58 25 12
2014 IS-05 0 29 7 50 14 0 0 29 64 14
2014 IS-06 8 23 15 38 15 0 0 31 54 13
2011 IS 17 37 15 15 15 2 0 55 30 54
2011 IS-04 15 54 0 8 23 0 0 69 31 13
2011 IS-05 19 25 19 19 13 6 0 47 33 16
2011 IS-06 25 33 25 8 8 0 0 58 17 12
2008 IS 13 42 8 27 6 4 0 57 35 48
2008 IS-04 21 29 7 36 7 0 0 50 43 14
2008 IS-05 17 39 17 22 6 0 0 56 28 18
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 51 11 4 0 0 0 85 4 47
2018 IS-05 47 47 7 0 0 0 0 93 0 15
2017 IS 41 50 4 4 0 0 0 91 4 46
2017 IS-03 39 51 10 0 0 0 0 90 0 10
2017 IS-04 59 33 0 8 0 0 0 92 8 12
2017 IS-05 40 60 0 0 0 0 0 100 0 15
2014 IS 22 59 10 4 4 0 0 82 8 49
2014 IS-04 33 58 0 8 0 0 0 92 8 12
2014 IS-05 21 64 7 0 7 0 0 86 7 14
2014 IS-06 8 62 15 8 8 0 0 69 15 13
2011 IS 54 37 2 7 0 0 0 91 7 54
2011 IS-04 62 31 0 8 0 0 0 92 8 13
2011 IS-05 44 38 6 13 0 0 0 81 13 16
2011 IS-06 50 50 0 0 0 0 0 100 0 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 36 45 9 4 0 4 2 86 5 47
2018 IS-05 47 33 13 0 0 0 7 86 0 15
2017 IS 48 30 9 11 0 0 2 80 11 46
2017 IS-03 41 39 20 0 0 0 0 80 0 10
2017 IS-04 50 24 9 17 0 0 0 74 17 12
2017 IS-05 46 27 0 20 0 0 7 78 22 15
2014 IS 31 39 8 12 4 4 2 74 17 49
2014 IS-04 33 33 8 17 0 0 8 73 18 12
2014 IS-05 36 50 0 7 7 0 0 86 14 14
2014 IS-06 31 31 8 15 8 8 0 67 25 13
2011 IS 35 37 7 9 6 4 2 76 16 54
2011 IS-04 23 38 0 15 15 0 8 67 33 13
2011 IS-05 44 25 13 13 0 6 0 73 13 16
2011 IS-06 50 33 8 0 8 0 0 83 8 12
2008 IS 27 25 4 15 10 15 4 64 31 48
2008 IS-04 36 29 0 7 0 29 0 90 10 14
2008 IS-05 33 33 6 17 6 0 6 71 24 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 52 43 2 2 0 0 0 96 2 46
2018 IS-03 30 60 10 0 0 0 0 90 0 10
2018 IS-04 50 40 0 10 0 0 0 90 10 10
2018 IS-05 67 33 0 0 0 0 0 100 0 15

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 21 23 23 13 2 13 4 54 18 47
2018 IS-05 40 7 20 7 7 7 13 58 17 15
2017 IS 18 21 20 13 4 17 6 51 22 46
2017 IS-03 10 30 20 10 10 21 0 50 25 10
2017 IS-04 26 16 26 8 0 16 8 55 10 12
2017 IS-05 20 20 13 20 0 13 13 54 27 15
2014 IS 4 18 16 20 18 18 4 29 50 49
2014 IS-04 17 8 25 25 8 17 0 30 40 12
2014 IS-05 0 36 7 21 21 14 0 42 50 14
2014 IS-06 0 15 15 23 15 23 8 22 56 13
2011 IS 7 19 7 15 17 24 11 40 49 54
2011 IS-04 8 23 8 8 15 38 0 50 38 13
2011 IS-05 0 6 13 25 19 25 13 10 70 16
2011 IS-06 17 8 8 8 17 25 17 43 43 12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 40 13 17 2 2 2 67 20 47
2018 IS-05 40 33 0 20 0 7 0 79 21 15
2017 IS 35 39 11 11 0 4 0 77 11 46
2017 IS-03 20 20 41 10 0 10 0 44 11 10
2017 IS-04 34 48 9 8 0 0 0 83 8 12
2017 IS-05 27 47 0 20 0 7 0 79 21 15
2014 IS 6 45 12 14 18 4 0 53 34 49
2014 IS-04 8 58 0 17 17 0 0 67 33 12
2014 IS-05 0 36 21 7 29 7 0 38 38 14
2014 IS-06 8 38 15 23 8 8 0 50 33 13
2011 IS 28 28 19 17 6 4 0 58 23 54
2011 IS-04 31 38 8 23 0 0 0 69 23 13
2011 IS-05 25 19 44 0 6 6 0 47 7 16
2011 IS-06 17 33 0 33 8 8 0 55 45 12
2008 IS 15 46 17 10 10 0 2 62 21 48
2008 IS-04 14 43 14 14 14 0 0 57 29 14
2008 IS-05 11 61 17 11 0 0 0 72 11 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 23 34 13 13 11 2 4 61 25 47
2018 IS-05 40 27 13 13 0 0 7 71 14 15
2017 IS 33 32 16 6 9 2 2 68 16 46
2017 IS-03 0 39 41 0 20 0 0 39 20 10
2017 IS-04 42 25 17 8 8 0 0 67 16 12
2017 IS-05 40 26 0 13 7 7 7 77 23 15
2014 IS 10 27 6 24 31 2 0 38 56 49
2014 IS-04 0 25 8 33 33 0 0 25 67 12
2014 IS-05 7 36 0 21 36 0 0 43 57 14
2014 IS-06 23 23 8 23 15 8 0 50 42 13
2011 IS 26 25 17 17 9 4 2 54 28 53
2011 IS-04 50 17 8 25 0 0 0 67 25 12
2011 IS-05 25 25 19 13 13 6 0 53 27 16
2011 IS-06 8 33 42 8 8 0 0 42 17 12
2008 IS 27 29 19 8 8 6 2 61 18 48
2008 IS-04 14 36 0 14 21 14 0 58 42 14
2008 IS-05 33 33 28 0 0 6 0 71 0 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 60 0 11 2 2 0 87 13 47
2018 IS-05 53 47 0 0 0 0 0 100 0 15
2017 IS 28 56 5 9 0 2 0 86 9 46
2017 IS-03 0 69 10 11 0 10 0 77 12 10
2017 IS-04 34 56 9 0 0 0 0 91 0 12
2017 IS-05 46 40 0 13 0 0 0 87 13 15

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 54 7 2 0 0 0 91 2 46
2018 IS-05 36 57 7 0 0 0 0 93 0 14
2017 IS 43 41 11 0 0 4 0 89 0 46
2017 IS-03 30 39 21 0 0 10 0 77 0 10
2017 IS-04 42 42 8 0 0 8 0 91 0 12
2017 IS-05 46 47 7 0 0 0 0 93 0 15
2014 IS 25 33 25 4 2 10 0 65 7 48
2014 IS-04 0 50 33 8 0 8 0 55 9 12
2014 IS-05 21 29 36 0 7 7 0 54 8 14
2014 IS-06 38 15 23 8 0 15 0 64 9 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 43 41 11 2 2 0 0 85 4 46
2018 IS-05 43 43 14 0 0 0 0 86 0 14
2017 IS 41 48 9 2 0 0 0 89 2 46
2017 IS-03 30 61 0 10 0 0 0 90 10 10
2017 IS-04 42 58 0 0 0 0 0 100 0 12
2017 IS-05 46 47 7 0 0 0 0 93 0 15
2014 IS 27 31 18 12 6 6 0 61 20 49
2014 IS-04 8 67 17 8 0 0 0 75 8 12
2014 IS-05 29 29 14 7 14 7 0 62 23 14
2014 IS-06 31 8 31 23 0 8 0 42 25 13
2011 IS 28 35 11 15 2 9 0 69 18 54
2011 IS-04 38 23 15 15 0 8 0 67 17 13
2011 IS-05 25 31 13 19 0 13 0 64 21 16
2011 IS-06 25 42 8 8 8 8 0 73 18 12

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 70 26 2 2 0 0 0 96 2 46
2018 IS-04 80 10 0 10 0 0 0 90 10 10
2018 IS-05 67 33 0 0 0 0 0 100 0 15
2018 IS-06 70 30 0 0 0 0 0 100 0 10
2017 IS 56 37 2 4 0 0 0 94 4 46
2017 IS-03 39 51 0 10 0 0 0 90 10 10
2017 IS-04 50 42 0 8 0 0 0 92 8 12
2017 IS-05 67 27 7 0 0 0 0 93 0 15
2014 IS 35 43 8 8 6 0 0 78 14 49
2014 IS-04 25 58 8 8 0 0 0 83 8 12
2014 IS-05 36 36 14 0 14 0 0 71 14 14
2014 IS-06 31 46 8 15 0 0 0 77 15 13
2011 IS 44 37 9 7 2 0 0 81 9 54
2011 IS-04 54 38 0 0 8 0 0 92 8 13
2011 IS-05 38 38 13 13 0 0 0 75 13 16
2011 IS-06 42 42 17 0 0 0 0 83 0 12
2008 IS 31 46 6 15 2 0 0 77 17 48
2008 IS-04 21 43 7 29 0 0 0 64 29 14
2008 IS-05 44 39 11 0 6 0 0 83 6 18

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 54 30 9 7 0 0 0 85 7 46
2018 IS-03 20 40 30 10 0 0 0 60 10 10
2018 IS-05 67 13 7 13 0 0 0 80 13 15
2018 IS-06 50 50 0 0 0 0 0 100 0 10
2017 IS 50 46 2 2 0 0 0 96 2 46
2017 IS-03 30 61 0 10 0 0 0 90 10 10
2017 IS-04 50 50 0 0 0 0 0 100 0 12
2017 IS-05 60 33 7 0 0 0 0 93 0 15
2014 IS 12 47 6 18 16 0 0 59 35 49
2014 IS-04 8 58 8 0 25 0 0 67 25 12
2014 IS-05 0 50 14 21 14 0 0 50 36 14
2014 IS-06 15 31 0 31 23 0 0 46 54 13
2011 IS 35 35 19 7 4 0 0 70 11 54
2011 IS-04 38 54 0 0 8 0 0 92 8 13
2011 IS-05 25 44 25 6 0 0 0 69 6 16
2011 IS-06 33 25 33 0 8 0 0 58 8 12

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 53 33 7 7 0 0 0 87 7 45
2018 IS-03 20 50 20 10 0 0 0 70 10 10
2018 IS-05 71 14 7 7 0 0 0 86 7 14
2018 IS-06 50 50 0 0 0 0 0 100 0 10
2017 IS 50 46 2 2 0 0 0 96 2 46
2017 IS-03 30 61 0 10 0 0 0 90 10 10
2017 IS-04 42 58 0 0 0 0 0 100 0 12
2017 IS-05 60 33 7 0 0 0 0 93 0 15
2014 IS 10 49 8 18 14 0 0 59 33 49
2014 IS-04 8 50 8 25 8 0 0 58 33 12
2014 IS-05 0 57 7 14 21 0 0 57 36 14
2014 IS-06 31 15 8 23 23 0 0 46 46 13
2011 IS 33 43 19 6 0 0 0 76 6 54
2011 IS-04 38 46 15 0 0 0 0 85 0 13
2011 IS-05 25 63 6 6 0 0 0 88 6 16
2011 IS-06 33 25 33 8 0 0 0 58 8 12
2008 IS 19 35 13 17 15 2 0 55 32 48
2008 IS-04 21 21 0 36 14 7 0 46 54 14
2008 IS-05 22 50 11 6 11 0 0 72 17 18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 51 23 9 9 2 2 4 80 11 47
2018 IS-05 73 0 13 7 0 0 7 79 7 15
2017 IS 37 39 11 13 0 0 0 76 13 46
2017 IS-03 39 51 0 10 0 0 0 90 10 10
2017 IS-04 33 34 16 17 0 0 0 67 17 12
2017 IS-05 33 33 13 20 0 0 0 67 20 15
2014 IS 8 35 16 18 18 4 0 45 38 49
2014 IS-04 17 33 17 17 8 8 0 55 27 12
2014 IS-05 0 50 0 21 21 7 0 54 46 14
2014 IS-06 8 31 8 31 23 0 0 38 54 13
2011 IS 37 30 19 9 2 4 0 69 12 54
2011 IS-04 54 23 15 8 0 0 0 77 8 13
2011 IS-05 19 38 31 6 0 6 0 60 7 16
2011 IS-06 25 42 17 8 0 8 0 73 9 12
2008 IS 21 25 15 19 17 4 0 48 37 48
2008 IS-04 7 21 29 7 29 7 0 31 38 14
2008 IS-05 33 22 6 33 0 6 0 59 35 18
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 IS 38 21 40 47
2018 IS-05 33 40 27 15
2017 IS 33 23 44 46
2017 IS-03 41 20 39 10
2017 IS-04 33 24 43 12
2017 IS-05 20 20 60 15
2014 IS 47 16 37 49
2014 IS-04 58 17 25 12
2014 IS-05 50 21 29 14
2014 IS-06 46 15 38 13
2011 IS 28 30 43 54
2011 IS-04 31 31 38 13
2011 IS-05 31 25 44 16
2011 IS-06 17 42 42 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 IS 6 39 33 6 11 6 18
2017 IS 0 47 53 0 0 0 15
2014 IS 0 30 61 9 9999 0 23
2011 IS 0 40 40 7 9999 13 15
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 0 100 47
2018 IS-05 0 100 15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 4 19 0 2 34 15 58 4 47
2018 IS-05 33 0 27 0 0 20 20 56 0 15
2017 IS 7 9 13 2 7 48 15 41 24 46
2017 IS-03 0 10 10 0 10 51 20 33 33 10
2017 IS-04 9 0 16 0 17 49 9 21 41 12
2017 IS-05 6 7 13 7 0 47 20 39 20 15
2014 IS 16 12 18 12 8 24 8 42 30 49
2014 IS-04 17 33 17 8 0 25 0 67 11 12
2014 IS-05 21 7 29 7 21 7 7 33 33 14
2014 IS-06 15 0 8 23 8 38 8 29 57 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 36 43 9 2 4 6 0 84 7 47
2018 IS-05 53 27 7 0 0 13 0 92 0 15
2017 IS 29 34 9 4 6 18 0 77 13 46
2017 IS-03 10 39 20 0 10 21 0 63 13 10
2017 IS-04 43 32 0 0 8 17 0 90 10 12
2017 IS-05 20 33 13 13 0 20 0 66 17 15
2014 IS 29 18 20 10 8 14 0 55 21 49
2014 IS-04 25 33 33 8 0 0 0 58 8 12
2014 IS-05 36 14 14 7 21 7 0 54 31 14
2014 IS-06 23 8 23 15 8 23 0 40 30 13
2011 IS 20 26 19 6 6 24 0 61 15 54
2011 IS-04 15 31 8 8 8 31 0 67 22 13
2011 IS-05 31 0 25 6 6 31 0 45 18 16
2011 IS-06 25 25 25 0 8 17 0 60 10 12
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 13 11 2 2 36 11 72 8 47
2018 IS-05 40 0 20 0 0 33 7 67 0 15
2017 IS 2 9 15 9 0 48 17 32 25 46
2017 IS-03 0 10 30 10 0 31 20 20 20 10
2017 IS-04 0 9 0 8 0 66 17 53 47 12
2017 IS-05 6 0 20 7 0 47 20 19 20 15
2014 IS 6 6 31 4 4 43 6 24 16 49
2014 IS-04 0 0 33 17 0 42 8 0 33 12
2014 IS-05 14 0 36 0 7 43 0 25 13 14
2014 IS-06 8 8 15 0 8 62 0 40 20 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 40 36 9 2 2 11 0 86 5 47
2018 IS-05 53 20 7 0 0 20 0 92 0 15
2017 IS 31 26 9 11 0 24 0 74 14 46
2017 IS-03 20 30 0 10 0 41 0 83 17 10
2017 IS-04 42 16 9 8 0 25 0 78 11 12
2017 IS-05 33 20 20 13 0 13 0 61 15 15
2014 IS 18 27 27 8 4 14 2 54 15 49
2014 IS-04 0 33 42 17 0 0 8 36 18 12
2014 IS-05 36 29 14 0 7 14 0 75 8 14
2014 IS-06 23 15 23 8 8 23 0 50 20 13
2011 IS 21 23 19 2 0 36 0 68 3 53
2011 IS-04 8 23 31 0 0 38 0 50 0 13
2011 IS-05 25 13 13 0 0 50 0 75 0 16
2011 IS-06 25 25 17 8 0 25 0 67 11 12
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 19 26 26 15 13 0 2 46 28 47
2018 IS-05 13 27 33 13 7 0 7 43 21 15
2017 IS 28 32 11 16 14 0 0 60 29 46
2017 IS-03 39 20 0 10 31 0 0 59 41 10
2017 IS-04 32 16 0 34 18 0 0 48 52 12
2017 IS-05 20 54 20 7 0 0 0 73 7 15

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 28 40 21 4 0 0 34 26 47
2018 IS-05 0 27 33 33 7 0 0 27 40 15
2017 IS 11 13 38 23 15 0 0 24 39 46
2017 IS-03 30 20 10 20 21 0 0 49 41 10
2017 IS-04 8 8 60 16 8 0 0 16 24 12
2017 IS-05 7 20 33 26 13 0 0 27 40 15

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 11 26 34 19 9 0 2 37 28 47
2018 IS-05 7 27 20 27 20 0 0 33 47 15
2017 IS 9 39 27 24 2 0 0 47 26 46
2017 IS-03 20 39 0 31 10 0 0 59 41 10
2017 IS-04 0 33 59 8 0 0 0 33 8 12
2017 IS-05 7 47 20 26 0 0 0 54 26 15

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 6 30 30 26 6 0 2 37 33 47
2018 IS-05 7 40 20 27 7 0 0 47 33 15
2017 IS 11 31 19 18 21 0 0 41 39 46
2017 IS-03 20 49 0 21 10 0 0 69 31 10
2017 IS-04 8 26 8 42 16 0 0 34 58 12
2017 IS-05 13 27 26 7 27 0 0 40 33 15

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 34 36 21 4 0 0 4 73 4 47
2018 IS-05 20 40 20 13 0 0 7 64 14 15
2017 IS 31 41 24 4 0 0 0 71 4 46
2017 IS-03 61 30 10 0 0 0 0 90 0 10
2017 IS-04 25 41 34 0 0 0 0 66 0 12
2017 IS-05 33 33 20 13 0 0 0 67 13 15

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 28 28 26 15 4 0 0 55 19 47
2018 IS-05 20 20 40 20 0 0 0 40 20 15
2017 IS 26 30 26 13 4 0 0 56 17 46
2017 IS-03 30 39 11 20 0 0 0 69 20 10
2017 IS-04 49 9 26 16 0 0 0 58 16 12
2017 IS-05 7 40 47 6 0 0 0 47 6 15

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 24 40 22 11 0 2 0 66 11 45
2018 IS-04 50 40 10 0 0 0 0 90 0 10
2018 IS-05 36 29 14 21 0 0 0 64 21 14
2018 IS-06 0 50 40 10 0 0 0 50 10 10
2017 IS 28 39 26 6 0 0 0 67 6 46
2017 IS-03 20 20 31 30 0 0 0 39 30 10
2017 IS-04 34 49 17 0 0 0 0 83 0 12
2017 IS-05 40 40 20 0 0 0 0 80 0 15

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 37 22 20 0 2 0 58 20 46
2018 IS-04 50 40 0 10 0 0 0 90 10 10
2018 IS-05 13 27 27 33 0 0 0 40 33 15
2018 IS-06 10 50 30 10 0 0 0 60 10 10
2017 IS 24 43 24 9 0 0 0 67 9 46
2017 IS-03 30 39 11 20 0 0 0 69 20 10
2017 IS-04 18 48 17 17 0 0 0 66 17 12
2017 IS-05 33 40 27 0 0 0 0 73 0 15

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 26 43 17 9 2 2 0 71 11 46
2018 IS-04 30 60 10 0 0 0 0 90 0 10
2018 IS-05 33 40 13 7 7 0 0 73 13 15
2018 IS-06 20 40 30 10 0 0 0 60 10 10
2017 IS 35 41 15 9 0 0 0 76 9 46
2017 IS-03 20 30 39 11 0 0 0 49 11 10
2017 IS-04 42 32 9 17 0 0 0 74 17 12
2017 IS-05 46 33 13 7 0 0 0 80 7 15

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 20 44 20 9 4 2 0 66 14 45
2018 IS-04 50 30 20 0 0 0 0 80 0 10
2018 IS-05 13 47 13 20 7 0 0 60 27 15
2018 IS-06 10 40 40 10 0 0 0 50 10 10
2017 IS 30 33 31 5 2 0 0 63 7 46
2017 IS-03 39 20 41 0 0 0 0 59 0 10
2017 IS-04 16 41 26 9 8 0 0 57 17 12
2017 IS-05 33 33 26 7 0 0 0 67 7 15

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 41 33 17 4 0 0 4 77 5 46
2018 IS-04 40 30 20 0 0 0 10 78 0 10
2018 IS-05 40 33 20 0 0 0 7 79 0 15
2018 IS-06 60 20 20 0 0 0 0 80 0 10
2017 IS 63 26 9 0 3 0 0 89 3 46
2017 IS-03 49 51 0 0 0 0 0 100 0 10
2017 IS-04 67 24 0 0 9 0 0 91 9 12
2017 IS-05 60 20 20 0 0 0 0 80 0 15

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 67 15 4 4 0 0 9 90 5 46
2018 IS-04 60 20 0 10 0 0 10 89 11 10
2018 IS-05 73 13 0 0 0 0 13 100 0 15
2018 IS-06 90 10 0 0 0 0 0 100 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 80 4 4 0 2 2 7 93 2 46
2018 IS-04 80 0 0 0 10 0 10 89 11 10
2018 IS-05 87 0 0 0 0 7 7 100 0 15
2018 IS-06 90 10 0 0 0 0 0 100 0 10
2017 IS 84 14 0 0 2 0 0 98 2 46
2017 IS-03 80 20 0 0 0 0 0 100 0 10
2017 IS-04 66 26 0 0 8 0 0 92 8 12
2017 IS-05 100 0 0 0 0 0 0 100 0 15

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 67 24 9 0 0 0 0 91 0 46
2018 IS-05 93 7 0 0 0 0 0 100 0 14
2017 IS 63 26 9 2 0 0 0 89 2 46
2017 IS-03 61 30 10 0 0 0 0 90 0 10
2017 IS-04 66 17 9 8 0 0 0 83 8 12
2017 IS-05 67 20 13 0 0 0 0 87 0 15

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 74 9 11 7 0 0 0 83 7 46
2018 IS-05 86 7 7 0 0 0 0 93 0 14
2017 IS 66 25 2 7 0 0 0 91 7 45
2017 IS-04 57 27 0 16 0 0 0 84 16 12
2017 IS-05 67 27 0 7 0 0 0 93 7 15

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 59 13 9 0 0 0 20 89 0 46
2018 IS-05 86 0 0 0 0 0 14 100 0 14
2017 IS 59 22 9 0 0 0 11 90 0 46
2017 IS-03 70 0 10 0 0 0 20 88 0 10
2017 IS-04 67 17 0 0 0 0 16 100 0 12
2017 IS-05 53 33 13 0 0 0 0 87 0 15

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 67 20 7 0 0 0 7 93 0 46
2018 IS-05 71 14 7 0 0 0 7 92 0 14
2017 IS 58 33 4 0 0 0 4 96 0 46
2017 IS-03 80 10 0 0 0 0 10 100 0 10
2017 IS-04 57 43 0 0 0 0 0 100 0 12
2017 IS-05 60 27 7 0 0 0 7 93 0 15

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 72 4 4 2 2 0 15 90 5 46
2018 IS-05 86 0 0 0 0 0 14 100 0 14
2017 IS 87 6 2 4 0 0 0 94 4 46
2017 IS-03 61 20 0 20 0 0 0 80 20 10
2017 IS-04 100 0 0 0 0 0 0 100 0 12
2017 IS-05 93 7 0 0 0 0 0 100 0 15

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 48 22 22 4 2 2 0 71 7 46
2018 IS-05 43 36 21 0 0 0 0 79 0 14
2017 IS 48 31 17 4 0 0 0 78 4 46
2017 IS-03 49 41 0 10 0 0 0 90 10 10
2017 IS-04 58 25 17 0 0 0 0 83 0 12
2017 IS-05 40 40 20 0 0 0 0 80 0 15

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 2 36 53 9 0 0 0 38 9 47
2018 IS-05 0 27 47 27 0 0 0 27 27 15
2017 IS 4 33 52 11 0 0 0 37 11 46
2017 IS-03 10 30 49 11 0 0 0 39 11 10
2017 IS-04 8 51 25 16 0 0 0 59 16 12
2017 IS-05 0 40 60 0 0 0 0 40 0 15

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 2 24 50 17 7 0 0 24 26 46
2018 IS-04 0 0 60 30 10 0 0 40 0 10
2018 IS-05 0 33 47 13 7 0 0 20 33 15
2018 IS-06 0 40 40 20 0 0 0 20 40 10
2017 IS 7 13 52 17 11 0 0 28 20 46
2017 IS-03 11 20 39 10 20 0 0 30 31 10
2017 IS-04 8 9 34 33 16 0 0 49 17 12
2017 IS-05 7 13 67 13 0 0 0 13 20 15

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 37 54 7 2 0 0 0 91 2 46
2018 IS-05 50 43 7 0 0 0 0 93 0 14
2017 IS 35 54 7 2 3 0 0 89 5 46
2017 IS-03 49 31 10 10 0 0 0 80 10 10
2017 IS-04 34 48 9 0 9 0 0 82 9 12
2017 IS-05 26 74 0 0 0 0 0 100 0 15

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 52 11 4 2 0 0 83 7 46
2018 IS-05 36 50 14 0 0 0 0 86 0 14
2017 IS 24 47 13 11 4 0 0 71 16 46
2017 IS-03 20 39 10 21 10 0 0 59 31 10
2017 IS-04 17 41 17 17 8 0 0 58 25 12
2017 IS-05 20 74 0 7 0 0 0 93 7 15
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 32 23 17 15 13 0 0 32 68 47
2018 IS-05 33 7 20 33 7 0 0 33 67 15
2017 IS 28 31 11 16 9 4 0 30 70 45
2017 IS-03 39 20 0 21 10 10 0 44 56 10
2017 IS-04 34 9 10 20 27 0 0 34 66 11
2017 IS-05 20 54 20 0 0 6 0 21 79 15

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 34 32
2018 IS-05 30 10
2017 IS 13 30
2017 IS-05 0 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 34 32
2018 IS-05 20 10
2017 IS 21 30
2017 IS-05 9 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 IS 16 32
2018 IS-05 10 10
2017 IS 10 30
2017 IS-05 0 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 IS 53 32
2018 IS-05 50 10
2017 IS 67 30
2017 IS-05 82 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 IS 19 32
2018 IS-05 30 10
2017 IS 7 30
2017 IS-05 0 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 IS 31 32
2018 IS-05 30 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 IS 22 32
2018 IS-05 40 10
2017 IS 36 30
2017 IS-05 27 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 IS 3 39 29 10 13 6 31
2018 IS-05 0 30 30 20 10 10 10
2017 IS 0 60 23 7 4 7 30
2017 IS-05 0 91 9 0 0 0 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 IS 44 56 32
2018 IS-05 50 50 10

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 16 34 16 19 0 3 13 59 22 32
2018 IS-05 10 40 10 20 0 10 10 63 25 10
2017 IS 10 26 17 23 23 0 0 36 47 30
2017 IS-05 18 36 18 27 0 0 0 55 27 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 3 9 6 25 53 0 3 13 81 32
2018 IS-05 0 0 0 20 80 0 0 0 100 10
2017 IS 0 0 10 10 70 0 10 0 89 30
2017 IS-05 0 0 9 18 55 0 18 0 89 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 IS 30 17 21 13 11 0 9 51 26 47
2018 IS-05 27 33 13 13 7 0 7 64 21 15
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