2018 Public Service Employee Survey Results for Public Safety Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 56 13 19 0 0 0 69 19 16
2017 FI 22 32 16 11 19 0 0 54 30 18
2014 FI 14 53 5 14 14 0 0 67 28 21
2011 FI 21 36 21 21 0 0 0 57 21 14

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 44 13 6 0 0 0 81 6 16
2017 FI 33 44 7 16 0 0 0 77 16 18
2014 FI 39 38 5 9 9 0 0 76 19 21
2011 FI 43 29 29 0 0 0 0 71 0 14

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 44 13 13 0 0 0 75 13 16
2017 FI 46 32 5 16 0 0 0 78 16 18
2014 FI 43 33 5 9 9 0 0 76 19 21
2011 FI 50 43 0 7 0 0 0 93 7 14

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 50 19 19 0 0 0 63 19 16
2017 FI 11 27 11 33 19 0 0 38 51 18
2014 FI 53 33 0 5 9 0 0 86 14 21
2011 FI 36 36 14 14 0 0 0 71 14 14

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 56 0 19 6 0 0 75 25 16
2017 FI 22 43 11 17 7 0 0 65 24 18
2014 FI 20 47 19 9 5 0 0 67 14 21
2011 FI 29 29 36 7 0 0 0 57 7 14

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 50 6 25 0 0 0 69 25 16
2017 FI 16 38 22 12 12 0 0 54 24 18
2014 FI 24 43 5 9 19 0 0 67 28 21
2011 FI 21 50 14 0 14 0 0 71 14 14

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 50 13 13 0 0 0 75 13 16
2017 FI 27 43 5 12 12 0 0 70 24 18

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 50 38 0 13 0 0 0 88 13 16
2017 FI 22 61 7 5 5 0 0 83 11 18
2014 FI 34 38 19 5 5 0 0 72 9 21
2011 FI 36 43 14 7 0 0 0 79 7 14

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 44 19 13 0 0 0 69 13 16
2017 FI 22 27 30 11 11 0 0 49 22 18

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 50 6 6 0 0 0 88 6 16
2017 FI 33 46 5 16 0 0 0 78 16 18
2014 FI 48 38 9 0 5 0 0 86 5 21
2011 FI 50 29 21 0 0 0 0 79 0 14

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 63 6 13 0 0 0 81 13 16
2017 FI 22 40 22 11 5 0 0 62 16 18
2014 FI 29 47 5 5 14 0 0 76 19 21
2011 FI 36 43 7 14 0 0 0 79 14 14

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 31 19 6 6 0 0 69 13 16
2017 FI 22 51 5 11 11 0 0 73 22 18
2014 FI 29 47 5 9 9 0 0 76 19 21

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 50 25 19 0 0 0 56 19 16
2017 FI 11 34 22 17 16 0 0 44 34 18
2014 FI 24 43 5 9 19 0 0 67 28 21
2011 FI 29 43 14 7 7 0 0 71 14 14

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 50 13 6 0 0 0 81 6 16
2017 FI 22 32 16 30 0 0 0 54 30 18
2014 FI 24 43 14 9 9 0 0 67 19 21
2011 FI 29 43 29 0 0 0 0 71 0 14

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 13 19 19 19 0 0 44 38 16
2017 FI 22 16 27 11 24 0 0 38 35 18
2014 FI 29 47 19 5 0 0 0 76 5 21
2011 FI 21 36 29 0 14 0 0 57 14 14

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 31 38 13 0 6 0 13 47 16
2017 FI 5 40 38 16 0 0 0 16 46 18
2014 FI 28 14 34 19 0 0 5 20 45 21
2011 FI 14 21 14 29 14 0 7 46 38 14

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 44 44 0 0 0 0 0 56 16
2017 FI 16 57 22 5 0 0 0 5 73 18
2014 FI 33 28 5 20 5 9 0 27 68 21
2011 FI 21 29 14 14 7 7 7 25 58 14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 31 56 6 0 0 0 6 38 16
2017 FI 11 22 40 27 0 0 0 27 32 18
2014 FI 9 14 57 14 0 5 0 15 25 21
2011 FI 14 36 21 7 7 7 7 17 58 14

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 31 44 19 0 0 0 19 38 16
2017 FI 24 16 32 22 5 0 0 27 41 18
2014 FI 14 19 39 24 5 0 0 28 33 21
2011 FI 8 15 31 23 8 8 8 36 27 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 38 44 6 0 0 0 6 50 16
2017 FI 51 22 16 5 0 0 5 6 77 18
2014 FI 29 28 14 24 5 0 0 28 57 21
2011 FI 36 29 14 7 7 0 7 15 69 14

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 38 31 0 0 0 0 0 69 16
2017 FI 43 34 23 0 0 0 0 0 77 18
2014 FI 15 24 33 19 0 0 9 21 43 21
2011 FI 21 29 14 14 7 7 7 25 58 14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 19 56 13 6 0 0 19 25 16
2017 FI 16 23 34 27 0 0 0 27 39 18
2014 FI 0 39 28 24 0 5 5 26 43 21
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 38 31 13 0 0 13 50 14 16
2017 FI 11 38 16 30 5 0 0 49 35 18
2014 FI 14 39 9 19 14 5 0 55 35 21

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 31 25 6 0 0 0 69 6 16
2017 FI 33 27 24 11 5 0 0 60 16 18
2014 FI 29 38 5 14 14 0 0 67 28 21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 25 31 6 13 6 6 43 21 16
2017 FI 5 16 27 19 22 11 0 25 45 18
2014 FI 9 24 9 29 14 14 0 39 50 21

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 44 13 6 0 0 0 81 6 16
2017 FI 11 39 34 11 5 0 0 50 16 18
2014 FI 14 39 14 19 14 0 0 53 33 21

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 50 6 6 0 0 0 88 6 16
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 63 13 6 0 0 0 81 6 16
2017 FI 22 50 17 5 5 0 0 72 11 18
2014 FI 39 38 0 9 14 0 0 76 24 21
2011 FI 43 36 7 7 7 0 0 79 14 14

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 56 6 6 0 0 0 88 6 16
2017 FI 22 50 12 16 0 0 0 72 16 18
2014 FI 39 24 14 9 9 5 0 65 20 21
2011 FI 50 36 7 0 7 0 0 86 7 14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 31 56 6 6 0 0 0 88 6 16
2017 FI 27 51 22 0 0 0 0 78 0 18
2014 FI 29 43 9 9 9 0 0 72 19 21
2011 FI 50 36 0 7 7 0 0 86 14 14

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 44 19 13 0 0 0 69 13 16
2017 FI 33 46 11 5 5 0 0 78 11 18

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 69 6 6 0 0 0 88 6 16
2017 FI 33 32 12 17 5 0 0 65 23 18
2014 FI 39 28 5 14 14 0 0 67 28 21
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 44 25 6 13 0 0 56 19 16
2017 FI 5 38 16 5 35 0 0 43 40 18
2014 FI 9 24 29 9 14 14 0 39 28 21
2011 FI 15 46 23 8 0 8 0 67 8 13

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 38 25 13 13 0 0 50 25 16
2017 FI 5 16 27 16 35 0 0 22 51 18
2014 FI 5 39 19 14 14 9 0 48 31 21
2011 FI 14 36 29 14 7 0 0 50 21 14

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 38 31 13 13 0 0 44 25 16
2017 FI 5 6 38 16 35 0 0 11 51 18
2014 FI 5 39 24 19 9 5 0 45 30 21
2011 FI 7 50 0 36 7 0 0 57 43 14

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 19 44 25 13 0 0 19 38 16
2017 FI 11 11 27 11 40 0 0 22 51 18
2014 FI 14 19 20 24 19 5 0 35 45 21
2011 FI 14 43 0 29 14 0 0 57 43 14
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 56 19 13 0 0 0 69 13 16
2017 FI 16 16 38 11 13 5 0 34 26 18
2014 FI 5 62 14 5 14 0 0 67 19 21
2011 FI 50 36 7 7 0 0 0 86 7 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 44 6 19 0 6 0 73 20 16
2017 FI 16 22 38 19 5 0 0 38 24 18
2014 FI 14 62 0 9 14 0 0 76 24 21
2011 FI 43 14 7 29 7 0 0 57 36 14

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 56 13 0 6 0 0 81 6 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 13 50 13 13 6 0 20 27 16
2017 FI 5 11 16 17 28 16 6 21 59 18
2014 FI 9 24 19 14 24 5 5 37 42 21
2011 FI 7 7 36 21 14 7 7 17 42 14

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 44 19 19 13 0 0 50 31 16
2017 FI 16 32 5 24 16 5 0 52 43 18
2014 FI 24 38 14 5 14 5 0 65 20 21
2011 FI 7 36 21 29 7 0 0 43 36 14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 13 13 19 25 0 6 40 47 16
2017 FI 11 16 5 22 46 0 0 27 67 18
2014 FI 15 33 9 14 19 9 0 53 37 21
2011 FI 23 8 23 23 23 0 0 31 46 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 56 25 6 6 0 0 63 13 16
2017 FI 16 34 28 5 11 5 0 53 17 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 53 27 0 0 7 0 71 0 15
2017 FI 16 49 11 13 5 5 0 69 20 18
2014 FI 24 28 14 5 14 14 0 61 22 21

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 47 27 0 0 7 0 71 0 15
2017 FI 11 60 5 5 19 0 0 70 24 18
2014 FI 20 33 19 0 14 14 0 61 17 21
2011 FI 21 43 21 7 0 7 0 69 8 14

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 27 53 7 13 0 0 0 80 13 15
2017 FI 22 43 5 17 12 0 0 65 30 18
2014 FI 34 28 19 0 14 5 0 65 15 21
2011 FI 29 57 14 0 0 0 0 86 0 14

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 27 7 40 13 13 0 0 33 27 15
2017 FI 5 22 16 22 35 0 0 27 57 18
2014 FI 10 24 19 28 14 5 0 35 45 21
2011 FI 7 43 43 0 0 7 0 54 0 14

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 13 47 20 0 0 0 33 20 15
2017 FI 11 22 11 27 30 0 0 33 57 18
2014 FI 15 28 14 28 14 0 0 43 43 21
2011 FI 14 43 43 0 0 0 0 57 0 14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 7 20 47 13 0 7 7 31 15 15
2017 FI 11 0 22 16 46 6 0 11 66 18
2014 FI 15 19 19 14 28 5 0 35 45 21
2011 FI 21 29 21 14 7 7 0 54 23 14
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 FI 63 13 25 16
2017 FI 67 5 27 18
2014 FI 66 10 24 21
2011 FI 50 7 43 14

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 FI 20 10 70 0 0 0 10
2017 FI 16 0 76 0 0 8 12
2014 FI 0 7 86 0 9999 7 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 20 7 33 0 0 40 0 44 0 15
2017 FI 0 11 40 0 11 32 6 17 17 18
2014 FI 5 19 24 14 9 24 5 33 33 21

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 27 33 20 7 0 13 0 69 8 15
2017 FI 6 27 16 16 19 16 0 39 42 18
2014 FI 5 34 19 19 9 14 0 45 33 21
2011 FI 21 36 21 7 7 7 0 62 15 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 0 100 16

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 13 25 0 0 50 0 50 0 16
2017 FI 5 16 30 0 5 38 6 38 10 18
2014 FI 0 24 38 0 0 38 0 39 0 21

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 31 19 6 0 19 0 69 8 16
2017 FI 16 22 30 0 5 27 0 52 7 18
2014 FI 5 34 24 0 0 38 0 62 0 21
2011 FI 21 29 29 7 0 14 0 58 8 14
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 44 31 13 6 0 0 50 19 16
2017 FI 5 16 22 40 16 0 0 22 57 18

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 13 38 25 19 0 0 19 44 16
2017 FI 11 11 27 22 30 0 0 22 51 18

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 19 44 25 13 0 0 19 38 16
2017 FI 16 16 32 23 12 0 0 32 35 18

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 19 31 25 25 0 0 19 50 16
2017 FI 5 11 17 28 38 0 0 16 66 18

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 38 31 0 25 0 0 44 25 16
2017 FI 27 16 22 18 17 0 0 43 35 18

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 13 38 25 13 0 0 25 38 16
2017 FI 27 22 23 0 29 0 0 49 29 18

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 25 38 13 0 0 0 50 13 16
2017 FI 16 34 34 11 5 0 0 50 16 18

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 19 56 6 0 0 0 38 6 16
2017 FI 16 43 23 5 12 0 0 60 17 18

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 31 50 0 0 0 0 50 0 16
2017 FI 5 22 44 16 12 0 0 27 28 18

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 50 31 0 0 0 0 69 0 16
2017 FI 27 34 29 5 5 0 0 61 11 18

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 60 33 7 0 0 0 0 93 0 15
2017 FI 55 29 5 5 5 0 0 84 11 18

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 50 44 0 0 0 0 6 100 0 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 63 31 0 0 0 0 6 100 0 16
2017 FI 54 11 30 0 0 0 6 69 0 18

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 56 25 19 0 0 0 0 81 0 16
2017 FI 51 27 22 0 0 0 0 78 0 18

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 31 25 0 6 0 0 69 6 16
2017 FI 27 5 46 11 5 0 6 34 17 18

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 53 13 13 0 0 0 20 83 0 15
2017 FI 40 22 11 5 0 0 22 79 7 18

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 63 19 13 0 0 0 6 87 0 16
2017 FI 65 23 0 0 0 0 12 100 0 17

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 75 13 6 0 0 0 6 93 0 16
2017 FI 66 28 0 0 0 0 6 100 0 18

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 38 50 13 0 0 0 0 88 0 16
2017 FI 78 16 6 0 0 0 0 94 0 18

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 31 31 25 6 0 0 38 31 16
2017 FI 5 5 49 17 23 0 0 11 41 18

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 31 25 19 13 0 0 31 44 16
2017 FI 17 39 38 0 5 0 0 5 57 18

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 25 56 13 0 6 0 0 81 6 16
2017 FI 16 33 11 11 24 5 0 52 37 18

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 38 50 6 6 0 0 38 13 16
2017 FI 6 16 22 27 30 0 0 22 57 18
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 13 31 25 19 6 0 6 13 87 16
2017 FI 22 27 16 28 7 0 0 22 78 18

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 FI 38 13
2017 FI 22 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 23 13
2017 FI 45 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 15 13
2017 FI 24 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 FI 69 13
2017 FI 55 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 FI 8 13
2017 FI 0 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 FI 38 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 FI 23 13
2017 FI 66 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 FI 0 54 23 8 0 15 13
2017 FI 7 35 28 0 7 24 14

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 46 54 13

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 23 38 8 23 8 0 0 62 31 13
2017 FI 14 21 7 22 22 0 14 40 52 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 15 31 15 38 0 0 15 54 13
2017 FI 7 0 7 36 50 0 0 7 86 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 19 13 31 0 25 0 13 36 29 16
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