2018 Public Service Employee Survey Results for Public Safety Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 44 3 9 9 0 0 79 18 34
2018 CS-02 50 10 0 20 20 0 0 60 40 10
2018 CS-03 30 60 0 0 10 0 0 90 10 10
2017 CS 32 37 14 7 10 0 0 68 17 41
2017 CS-02 33 51 8 8 0 0 0 83 8 12
2017 CS-03 39 37 8 16 0 0 0 77 16 13
2014 CS 10 37 12 24 15 2 0 48 40 41
2014 CS-02 10 50 20 10 0 10 0 67 11 10
2014 CS-03 8 38 8 31 15 0 0 46 46 13
2011 CS 8 37 6 20 25 2 2 47 47 51
2011 CS-02 0 62 0 8 23 8 0 67 33 13
2011 CS-03 21 29 7 14 29 0 0 50 43 14
2011 CS-04 0 23 15 38 23 0 0 23 62 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 47 38 9 3 3 0 0 85 6 34
2018 CS-02 50 20 10 10 10 0 0 70 20 10
2018 CS-03 40 60 0 0 0 0 0 100 0 10
2017 CS 54 29 5 10 2 0 0 83 12 41
2017 CS-02 75 17 0 8 0 0 0 92 8 12
2017 CS-03 55 37 0 8 0 0 0 92 8 13
2014 CS 54 29 7 2 7 0 0 83 10 41
2014 CS-02 80 20 0 0 0 0 0 100 0 10
2014 CS-03 69 23 0 8 0 0 0 92 8 13
2011 CS 49 35 8 6 2 0 0 84 8 51
2011 CS-02 62 23 0 15 0 0 0 85 15 13
2011 CS-03 57 36 0 0 7 0 0 93 7 14
2011 CS-04 54 31 8 8 0 0 0 85 8 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 47 38 3 6 6 0 0 85 12 34
2018 CS-02 60 10 0 20 10 0 0 70 30 10
2018 CS-03 30 70 0 0 0 0 0 100 0 10
2017 CS 49 34 0 12 5 0 0 83 17 41
2017 CS-02 58 34 0 8 0 0 0 92 8 12
2017 CS-03 39 53 0 8 0 0 0 92 8 13
2014 CS 44 34 10 7 5 0 0 78 12 41
2014 CS-02 40 60 0 0 0 0 0 100 0 10
2014 CS-03 69 23 8 0 0 0 0 92 0 13
2011 CS 59 35 2 0 4 0 0 94 4 51
2011 CS-02 62 31 8 0 0 0 0 92 0 13
2011 CS-03 64 29 0 0 7 0 0 93 7 14
2011 CS-04 77 15 0 0 8 0 0 92 8 13

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 56 28 3 3 9 0 0 84 13 32
2018 CS-02 70 20 0 0 10 0 0 90 10 10
2018 CS-03 30 40 10 10 10 0 0 70 20 10
2017 CS 46 32 5 9 5 0 2 80 15 41
2017 CS-02 41 25 17 8 0 0 8 72 9 12
2017 CS-03 53 47 0 0 0 0 0 100 0 13
2014 CS 39 37 7 7 7 0 2 78 15 41
2014 CS-02 40 40 10 0 0 0 10 89 0 10
2014 CS-03 62 23 8 0 8 0 0 85 8 13
2011 CS 25 35 24 10 6 0 0 61 16 51
2011 CS-02 31 38 23 8 0 0 0 69 8 13
2011 CS-03 36 57 7 0 0 0 0 93 0 14
2011 CS-04 23 23 31 8 15 0 0 46 23 13

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 41 3 21 3 0 0 74 24 34
2018 CS-02 40 20 0 30 10 0 0 60 40 10
2018 CS-03 20 60 10 10 0 0 0 80 10 10
2017 CS 44 32 12 10 2 0 0 75 12 41
2017 CS-02 58 34 8 0 0 0 0 92 0 12
2017 CS-03 47 45 0 8 0 0 0 92 8 13
2014 CS 44 27 12 7 10 0 0 71 17 41
2014 CS-02 60 40 0 0 0 0 0 100 0 10
2014 CS-03 62 31 0 0 8 0 0 92 8 13
2011 CS 33 35 14 4 14 0 0 69 18 51
2011 CS-02 38 31 31 0 0 0 0 69 0 13
2011 CS-03 43 36 0 7 14 0 0 79 21 14
2011 CS-04 31 38 15 0 15 0 0 69 15 13

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 38 12 9 15 0 0 65 24 34
2018 CS-02 30 30 0 20 20 0 0 60 40 10
2018 CS-03 40 20 40 0 0 0 0 60 0 10
2017 CS 34 39 15 2 10 0 0 73 12 41
2017 CS-02 33 51 8 0 8 0 0 83 8 12
2017 CS-03 47 45 8 0 0 0 0 92 0 13
2014 CS 17 37 20 15 12 0 0 54 27 41
2014 CS-02 20 60 10 0 10 0 0 80 10 10
2014 CS-03 23 46 8 15 8 0 0 69 23 13
2011 CS 12 45 12 16 16 0 0 57 31 51
2011 CS-02 31 38 15 0 15 0 0 69 15 13
2011 CS-03 7 57 7 21 7 0 0 64 29 14
2011 CS-04 8 38 15 15 23 0 0 46 38 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 26 9 18 9 0 0 65 26 34
2018 CS-02 50 10 10 20 10 0 0 60 30 10
2018 CS-03 20 40 10 10 20 0 0 60 30 10
2017 CS 25 41 10 10 15 0 0 65 25 41
2017 CS-02 33 42 8 0 17 0 0 75 17 12
2017 CS-03 39 37 8 16 0 0 0 77 16 13

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 26 15 12 3 0 0 71 15 34
2018 CS-02 50 30 10 0 10 0 0 80 10 10
2018 CS-03 30 30 20 20 0 0 0 60 20 10
2017 CS 42 29 12 12 2 2 0 72 15 41
2017 CS-02 49 17 17 17 0 0 0 66 17 12
2017 CS-03 47 37 16 0 0 0 0 84 0 13
2014 CS 41 37 5 15 0 2 0 80 15 41
2014 CS-02 60 30 10 0 0 0 0 90 0 10
2014 CS-03 54 38 0 8 0 0 0 92 8 13
2011 CS 29 43 12 8 8 0 0 73 16 51
2011 CS-02 31 46 15 0 8 0 0 77 8 13
2011 CS-03 14 43 14 21 7 0 0 57 29 14
2011 CS-04 38 38 8 8 8 0 0 77 15 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 39 30 6 6 18 0 0 70 24 33
2018 CS-02 40 10 10 10 30 0 0 50 40 10
2018 CS-03 40 50 10 0 0 0 0 90 0 10
2017 CS 34 41 5 5 15 0 0 75 20 41
2017 CS-02 49 34 8 8 0 0 0 83 8 12
2017 CS-03 39 61 0 0 0 0 0 100 0 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 50 32 3 9 6 0 0 82 15 34
2018 CS-02 50 30 0 10 10 0 0 80 20 10
2018 CS-03 40 50 10 0 0 0 0 90 0 10
2017 CS 61 29 0 7 2 0 0 90 10 41
2017 CS-02 83 17 0 0 0 0 0 100 0 12
2017 CS-03 70 22 0 8 0 0 0 92 8 13
2014 CS 68 22 7 0 2 0 0 90 2 41
2014 CS-02 90 10 0 0 0 0 0 100 0 10
2014 CS-03 85 15 0 0 0 0 0 100 0 13
2011 CS 43 45 6 2 4 0 0 88 6 51
2011 CS-02 31 69 0 0 0 0 0 100 0 13
2011 CS-03 43 43 7 0 7 0 0 86 7 14
2011 CS-04 54 23 8 8 8 0 0 77 15 13

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 41 3 9 6 0 0 82 15 34
2018 CS-02 60 10 10 10 10 0 0 70 20 10
2018 CS-03 30 60 0 10 0 0 0 90 10 10
2017 CS 41 34 7 10 7 0 0 75 17 41
2017 CS-02 49 42 0 8 0 0 0 92 8 12
2017 CS-03 47 37 8 0 8 0 0 84 8 13
2014 CS 37 29 5 17 10 2 0 68 28 41
2014 CS-02 50 40 10 0 0 0 0 90 0 10
2014 CS-03 46 38 0 8 8 0 0 85 15 13
2011 CS 27 39 8 14 12 0 0 67 25 51
2011 CS-02 31 38 15 15 0 0 0 69 15 13
2011 CS-03 43 43 7 0 7 0 0 86 7 14
2011 CS-04 23 46 8 0 23 0 0 69 23 13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 26 9 9 3 0 0 79 12 34
2018 CS-02 60 10 20 10 0 0 0 70 10 10
2018 CS-03 50 50 0 0 0 0 0 100 0 10
2017 CS 51 32 7 2 7 0 0 83 10 41
2017 CS-02 49 34 17 0 0 0 0 83 0 12
2017 CS-03 63 30 0 0 8 0 0 92 8 13
2014 CS 37 29 7 20 7 0 0 66 27 41
2014 CS-02 50 40 10 0 0 0 0 90 0 10
2014 CS-03 54 38 0 0 8 0 0 92 8 13

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 26 6 15 9 0 0 71 24 34
2018 CS-02 60 10 0 10 20 0 0 70 30 10
2018 CS-03 40 30 10 20 0 0 0 70 20 10
2017 CS 42 34 12 5 5 2 0 77 10 41
2017 CS-02 41 34 17 0 0 8 0 82 0 12
2017 CS-03 63 22 8 0 8 0 0 84 8 13
2014 CS 32 34 20 10 5 0 0 66 15 41
2014 CS-02 60 40 0 0 0 0 0 100 0 10
2014 CS-03 23 62 0 8 8 0 0 85 15 13
2011 CS 31 33 22 4 10 0 0 65 14 51
2011 CS-02 46 23 23 8 0 0 0 69 8 13
2011 CS-03 29 36 29 0 7 0 0 64 7 14
2011 CS-04 38 8 23 8 23 0 0 46 31 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 38 12 6 9 0 0 74 15 34
2018 CS-02 40 20 10 20 10 0 0 60 30 10
2018 CS-03 20 60 20 0 0 0 0 80 0 10
2017 CS 44 31 12 10 2 0 0 75 12 41
2017 CS-02 58 25 8 8 0 0 0 83 8 12
2017 CS-03 55 37 0 8 0 0 0 92 8 13
2014 CS 44 27 17 7 5 0 0 71 12 41
2014 CS-02 60 40 0 0 0 0 0 100 0 10
2014 CS-03 62 31 8 0 0 0 0 92 0 13
2011 CS 37 39 10 4 10 0 0 76 14 51
2011 CS-02 46 31 23 0 0 0 0 77 0 13
2011 CS-03 57 29 0 7 7 0 0 86 14 14
2011 CS-04 31 54 0 0 15 0 0 85 15 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 38 21 9 9 0 0 62 18 34
2018 CS-02 50 10 30 0 10 0 0 60 10 10
2018 CS-03 20 40 20 0 20 0 0 60 20 10
2017 CS 15 46 25 9 5 0 0 61 14 41
2017 CS-02 0 75 16 8 0 0 0 75 8 12
2017 CS-03 31 37 23 8 0 0 0 69 8 13
2014 CS 12 46 27 10 5 0 0 59 15 41
2014 CS-02 30 40 20 10 0 0 0 70 10 10
2014 CS-03 8 46 38 0 8 0 0 54 8 13
2011 CS 25 31 22 12 8 0 2 58 20 51
2011 CS-02 23 54 8 8 8 0 0 77 15 13
2011 CS-03 21 36 21 21 0 0 0 57 21 14
2011 CS-04 31 15 38 0 15 0 0 46 15 13

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 9 21 32 29 6 0 3 36 30 34
2018 CS-02 10 0 50 20 10 0 10 33 11 10
2018 CS-03 20 30 40 10 0 0 0 10 50 10
2017 CS 17 27 38 10 5 0 2 15 46 41
2017 CS-02 34 8 41 8 8 0 0 17 42 12
2017 CS-03 8 23 45 8 8 0 8 17 34 13
2014 CS 20 24 34 15 5 2 0 20 45 41
2014 CS-02 10 10 20 30 20 10 0 56 22 10
2014 CS-03 31 23 31 15 0 0 0 15 54 13
2011 CS 31 33 25 6 4 0 0 10 65 51
2011 CS-02 23 23 38 8 8 0 0 15 46 13
2011 CS-03 29 50 21 0 0 0 0 0 79 14
2011 CS-04 46 31 23 0 0 0 0 0 77 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 24 32 26 6 0 0 32 35 34
2018 CS-02 10 20 40 20 10 0 0 30 30 10
2018 CS-03 30 20 30 20 0 0 0 20 50 10
2017 CS 22 27 25 15 10 0 2 25 50 41
2017 CS-02 0 17 33 25 25 0 0 50 17 12
2017 CS-03 14 23 31 16 8 0 8 25 41 13
2014 CS 15 34 15 17 10 10 0 30 54 41
2014 CS-02 10 10 10 20 20 30 0 57 29 10
2014 CS-03 15 46 15 15 8 0 0 23 62 13
2011 CS 29 27 25 14 2 2 0 16 58 51
2011 CS-02 31 23 38 0 0 8 0 0 58 13
2011 CS-03 43 29 14 14 0 0 0 14 71 14
2011 CS-04 38 23 23 15 0 0 0 15 62 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 9 24 39 24 3 0 0 27 33 33
2018 CS-02 20 0 40 30 10 0 0 40 20 10
2018 CS-03 10 40 30 20 0 0 0 20 50 10
2017 CS 15 25 27 25 3 0 5 29 43 40
2017 CS-02 8 25 17 33 8 0 8 45 37 12
2017 CS-03 8 31 22 31 0 0 8 34 42 13
2014 CS 20 20 34 15 7 5 0 23 41 41
2014 CS-02 10 10 30 10 20 20 0 38 25 10
2014 CS-03 31 15 31 23 0 0 0 23 46 13
2011 CS 16 24 40 16 4 0 0 20 40 50
2011 CS-02 8 33 50 8 0 0 0 8 42 12
2011 CS-03 29 14 50 7 0 0 0 7 43 14
2011 CS-04 15 23 23 38 0 0 0 38 38 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 9 24 39 15 0 0 55 21 33
2018 CS-02 10 10 20 20 40 0 0 60 20 10
2017 CS 14 10 29 34 7 0 5 44 26 41
2017 CS-02 17 0 17 58 0 0 8 63 18 12
2017 CS-03 8 8 22 31 23 0 8 59 17 13
2014 CS 12 15 39 22 5 7 0 29 29 41
2014 CS-02 0 0 30 20 20 30 0 57 0 10
2014 CS-03 15 15 31 38 0 0 0 38 31 13
2011 CS 29 24 24 20 4 0 0 24 53 51
2011 CS-02 8 23 46 23 0 0 0 23 31 13
2011 CS-03 14 29 29 14 14 0 0 29 43 14
2011 CS-04 54 23 15 8 0 0 0 8 77 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 12 29 18 15 0 0 32 38 34
2018 CS-02 30 0 10 20 40 0 0 60 30 10
2018 CS-03 40 10 40 10 0 0 0 10 50 10
2017 CS 32 19 29 12 5 0 2 18 53 41
2017 CS-02 17 25 16 34 8 0 0 42 42 12
2017 CS-03 31 8 45 0 8 0 8 8 42 13
2014 CS 34 20 22 10 10 5 0 21 56 41
2014 CS-02 20 0 10 30 20 20 0 63 25 10
2014 CS-03 46 23 15 0 15 0 0 15 69 13
2011 CS 43 24 18 8 8 0 0 16 67 51
2011 CS-02 23 8 46 15 8 0 0 23 31 13
2011 CS-03 21 50 14 7 7 0 0 14 71 14
2011 CS-04 62 23 0 8 8 0 0 15 85 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 21 18 15 18 0 3 34 47 33
2018 CS-02 40 0 0 20 40 0 0 60 40 10
2018 CS-03 30 20 20 10 10 0 10 22 56 10
2017 CS 29 34 20 7 7 0 2 15 65 41
2017 CS-02 17 25 16 25 17 0 0 42 42 12
2017 CS-03 22 39 23 0 8 0 8 8 66 13
2014 CS 17 22 27 15 15 5 0 31 41 41
2014 CS-02 30 10 0 10 30 20 0 50 50 10
2014 CS-03 15 23 38 23 0 0 0 23 38 13
2011 CS 24 22 25 20 10 0 0 29 45 51
2011 CS-02 38 8 23 15 15 0 0 31 46 13
2011 CS-03 0 29 36 21 14 0 0 36 29 14
2011 CS-04 31 23 23 23 0 0 0 23 54 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 26 35 15 12 0 0 26 38 34
2018 CS-02 20 20 20 20 20 0 0 40 40 10
2018 CS-03 10 40 20 20 10 0 0 30 50 10
2017 CS 12 20 34 15 12 5 2 29 35 41
2017 CS-02 8 8 34 16 33 0 0 49 17 12
2017 CS-03 16 23 30 16 0 8 8 19 46 13
2014 CS 12 24 29 15 12 7 0 29 39 41
2014 CS-02 20 0 20 20 20 20 0 50 25 10
2014 CS-03 8 38 31 15 8 0 0 23 46 13
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 44 9 3 6 3 3 81 9 34
2018 CS-02 40 20 10 10 10 0 10 67 22 10
2018 CS-03 30 60 0 0 0 10 0 100 0 10
2017 CS 27 34 17 12 7 0 2 63 20 41
2017 CS-02 41 17 17 8 8 0 8 63 18 12
2017 CS-03 31 39 14 8 8 0 0 70 16 13
2014 CS 34 27 5 20 7 2 5 66 29 41
2014 CS-02 50 20 10 0 10 10 0 78 11 10
2014 CS-03 38 31 0 15 8 0 8 75 25 13

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 24 3 21 3 0 0 73 24 33
2018 CS-02 50 0 10 30 10 0 0 50 40 10
2017 CS 52 31 7 2 7 0 0 83 10 41
2017 CS-02 75 17 0 0 8 0 0 92 8 12
2017 CS-03 39 37 16 0 8 0 0 77 8 13
2014 CS 37 29 12 20 2 0 0 66 22 41
2014 CS-02 50 30 10 0 10 0 0 80 10 10
2014 CS-03 31 38 0 31 0 0 0 69 31 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 6 15 24 21 15 15 3 26 44 33
2018 CS-02 0 10 30 10 30 10 10 13 50 10
2017 CS 12 26 12 7 22 15 5 48 37 41
2017 CS-02 25 17 17 0 8 16 17 62 13 12
2017 CS-03 8 22 16 8 23 23 0 39 41 13
2014 CS 15 22 15 12 22 12 2 43 40 41
2014 CS-02 0 30 10 10 10 40 0 50 33 10
2014 CS-03 31 8 23 23 15 0 0 38 38 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 45 0 0 6 0 0 94 6 33
2018 CS-02 50 40 0 0 10 0 0 90 10 10
2017 CS 44 36 7 12 0 0 0 80 12 41
2017 CS-02 66 25 0 8 0 0 0 92 8 12
2017 CS-03 39 30 16 16 0 0 0 69 16 13
2014 CS 44 29 17 10 0 0 0 73 10 41
2014 CS-02 50 30 20 0 0 0 0 80 0 10
2014 CS-03 54 38 8 0 0 0 0 92 0 13

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 58 24 9 9 0 0 0 82 9 33
2018 CS-02 50 20 20 10 0 0 0 70 10 10
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 47 29 12 9 3 0 0 76 12 34
2018 CS-02 50 30 10 10 0 0 0 80 10 10
2018 CS-03 60 20 10 0 10 0 0 80 10 10
2017 CS 34 39 12 0 10 2 2 77 10 41
2017 CS-02 41 34 0 0 17 8 0 82 18 12
2017 CS-03 39 53 8 0 0 0 0 92 0 13
2014 CS 39 32 5 15 5 5 0 74 21 41
2014 CS-02 50 30 10 0 0 10 0 89 0 10
2014 CS-03 46 38 0 8 8 0 0 85 15 13
2011 CS 27 37 20 6 10 0 0 65 16 51
2011 CS-02 31 38 31 0 0 0 0 69 0 13
2011 CS-03 36 50 7 0 7 0 0 86 7 14
2011 CS-04 31 31 8 15 15 0 0 62 31 13

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 32 15 9 3 0 0 74 12 34
2018 CS-02 50 10 30 10 0 0 0 60 10 10
2018 CS-03 50 30 20 0 0 0 0 80 0 10
2017 CS 44 37 10 2 2 2 2 84 5 41
2017 CS-02 41 42 0 8 0 8 0 91 9 12
2017 CS-03 63 30 8 0 0 0 0 92 0 13
2014 CS 51 24 5 5 10 2 2 79 15 41
2014 CS-02 60 30 0 0 0 10 0 100 0 10
2014 CS-03 62 23 8 0 8 0 0 85 8 13
2011 CS 35 31 16 12 6 0 0 67 18 51
2011 CS-02 46 15 23 15 0 0 0 62 15 13
2011 CS-03 50 36 7 0 7 0 0 86 7 14
2011 CS-04 23 31 15 23 8 0 0 54 31 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 29 15 6 9 0 0 71 15 34
2018 CS-02 60 30 10 0 0 0 0 90 0 10
2018 CS-03 40 30 20 10 0 0 0 70 10 10
2017 CS 36 34 12 7 5 2 2 74 13 41
2017 CS-02 41 25 17 0 8 8 0 72 9 12
2017 CS-03 55 30 8 8 0 0 0 84 8 13
2014 CS 44 32 7 2 10 5 0 79 13 41
2014 CS-02 60 30 0 0 0 10 0 100 0 10
2014 CS-03 54 23 8 8 8 0 0 77 15 13
2011 CS 31 43 8 8 10 0 0 75 18 51
2011 CS-02 38 38 8 0 15 0 0 77 15 13
2011 CS-03 50 36 0 7 7 0 0 86 14 14
2011 CS-04 15 54 8 15 8 0 0 69 23 13

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 18 15 6 0 3 0 79 6 34
2018 CS-02 80 0 10 0 0 10 0 89 0 10
2018 CS-03 60 30 0 10 0 0 0 90 10 10
2017 CS 58 35 2 2 2 0 0 93 5 41
2017 CS-02 58 42 0 0 0 0 0 100 0 12
2017 CS-03 69 23 8 0 0 0 0 92 0 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 50 26 6 18 0 0 0 76 18 34
2018 CS-02 60 20 0 20 0 0 0 80 20 10
2018 CS-03 50 20 20 10 0 0 0 70 10 10
2017 CS 51 25 12 2 10 0 0 75 12 41
2017 CS-02 49 25 17 0 8 0 0 75 8 12
2017 CS-03 53 31 16 0 0 0 0 84 0 13
2014 CS 39 34 7 10 10 0 0 73 20 41
2014 CS-02 50 40 0 10 0 0 0 90 10 10
2014 CS-03 62 23 0 8 8 0 0 85 15 13
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 32 12 12 0 9 0 74 13 34
2018 CS-02 40 20 0 30 0 10 0 67 33 10
2018 CS-03 30 30 20 0 0 20 0 75 0 10
2017 CS 24 34 17 12 5 7 0 63 19 41
2017 CS-02 33 34 17 0 0 17 0 80 0 12
2017 CS-03 39 16 14 16 8 8 0 59 25 13
2014 CS 22 24 10 17 7 20 0 58 30 41
2014 CS-02 40 20 0 0 10 30 0 86 14 10
2014 CS-03 23 31 15 23 0 8 0 58 25 13
2011 CS 12 30 22 14 20 2 0 43 35 50
2011 CS-02 15 31 31 8 15 0 0 46 23 13
2011 CS-03 8 38 23 23 0 8 0 50 25 13
2011 CS-04 15 15 8 23 38 0 0 31 62 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 33 6 18 9 3 0 66 28 33
2018 CS-02 50 20 10 0 20 0 0 70 20 10
2017 CS 24 36 15 7 15 2 0 62 23 41
2017 CS-02 33 59 8 0 0 0 0 92 0 12
2017 CS-03 31 22 16 16 8 8 0 58 25 13
2014 CS 23 23 18 20 10 8 0 49 32 40
2014 CS-03 31 23 8 23 15 0 0 54 38 13
2011 CS 8 37 20 10 24 0 0 45 35 49
2011 CS-02 17 25 25 17 17 0 0 42 33 12
2011 CS-03 0 38 15 15 31 0 0 38 46 13
2011 CS-04 8 23 38 8 23 0 0 31 31 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 32 15 18 9 3 0 58 27 34
2018 CS-02 40 30 10 10 10 0 0 70 20 10
2018 CS-03 20 20 10 30 10 10 0 44 44 10
2017 CS 10 34 20 12 15 10 0 48 30 41
2017 CS-02 16 51 8 0 0 25 0 89 0 12
2017 CS-03 16 37 16 16 8 8 0 58 25 13
2014 CS 17 22 20 20 12 10 0 43 35 41
2014 CS-02 30 20 20 10 0 20 0 63 13 10
2014 CS-03 23 15 15 15 31 0 0 38 46 13
2011 CS 10 35 18 18 18 2 0 46 36 51
2011 CS-02 15 46 15 15 8 0 0 62 23 13
2011 CS-03 0 29 29 29 14 0 0 29 43 14
2011 CS-04 15 23 15 15 31 0 0 38 46 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 35 24 9 15 3 0 52 24 34
2018 CS-02 30 20 30 0 20 0 0 50 20 10
2018 CS-03 10 20 30 10 20 10 0 33 33 10
2017 CS 19 22 14 19 20 5 0 44 41 41
2017 CS-02 33 25 17 8 8 8 0 63 18 12
2017 CS-03 31 23 14 16 8 8 0 59 25 13
2014 CS 12 24 20 15 20 10 0 41 38 41
2014 CS-02 30 20 30 0 10 10 0 56 11 10
2014 CS-03 8 31 23 15 15 8 0 42 33 13
2011 CS 12 33 27 14 14 0 0 45 27 51
2011 CS-02 15 31 38 8 8 0 0 46 15 13
2011 CS-03 7 29 21 29 14 0 0 36 43 14
2011 CS-04 8 31 31 8 23 0 0 38 31 13
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 44 35 9 0 0 0 56 9 34
2018 CS-02 0 30 60 10 0 0 0 30 10 10
2018 CS-03 30 40 20 10 0 0 0 70 10 10
2017 CS 17 51 12 12 7 0 0 68 20 41
2017 CS-02 16 59 25 0 0 0 0 75 0 12
2017 CS-03 31 53 8 8 0 0 0 84 8 13
2014 CS 17 54 10 7 7 5 0 74 15 41
2014 CS-02 20 50 20 0 0 10 0 78 0 10
2014 CS-03 23 38 8 23 8 0 0 62 31 13
2011 CS 25 41 12 14 6 2 0 68 20 51
2011 CS-02 23 54 23 0 0 0 0 77 0 13
2011 CS-03 21 50 0 21 0 7 0 77 23 14
2011 CS-04 31 15 15 23 15 0 0 46 38 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 21 26 15 6 6 0 50 22 34
2018 CS-02 10 10 40 30 0 10 0 22 33 10
2018 CS-03 30 20 30 10 10 0 0 50 20 10
2017 CS 29 34 20 12 5 0 0 63 17 41
2017 CS-02 33 25 17 25 0 0 0 58 25 12
2017 CS-03 47 22 23 8 0 0 0 69 8 13
2014 CS 29 20 15 17 10 7 2 54 30 41
2014 CS-02 40 30 10 0 0 20 0 88 0 10
2014 CS-03 46 8 15 23 8 0 0 54 31 13
2011 CS 18 36 10 14 14 6 2 59 30 50
2011 CS-02 8 50 17 17 0 8 0 64 18 12
2011 CS-03 14 43 7 14 0 14 7 73 18 14
2011 CS-04 23 31 8 15 23 0 0 54 38 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 21 53 12 9 3 3 0 76 12 34
2018 CS-02 20 40 20 20 0 0 0 60 20 10
2018 CS-03 10 60 10 10 0 10 0 78 11 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 18 32 21 3 9 6 34 28 34
2018 CS-02 20 0 50 30 0 0 0 20 30 10
2018 CS-03 10 40 20 10 0 20 0 63 13 10
2017 CS 14 32 24 5 15 10 0 51 22 41
2017 CS-02 16 42 25 8 0 8 0 63 9 12
2017 CS-03 23 16 30 0 8 23 0 51 10 13
2014 CS 15 12 7 27 20 20 0 33 58 41
2014 CS-02 20 20 20 10 0 30 0 57 14 10
2014 CS-03 23 8 0 31 23 15 0 36 64 13
2011 CS 2 18 16 10 36 14 4 24 56 50
2011 CS-02 8 15 23 0 31 23 0 30 40 13
2011 CS-03 0 23 8 8 31 31 0 33 56 13
2011 CS-04 0 8 23 15 46 0 8 8 67 13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 48 12 15 9 3 0 63 25 33
2018 CS-02 30 30 10 20 10 0 0 60 30 10
2018 CS-03 0 70 20 10 0 0 0 70 10 10
2017 CS 20 50 7 8 13 3 0 72 21 40
2017 CS-02 33 59 0 8 0 0 0 92 8 12
2017 CS-03 34 41 8 0 8 8 0 81 9 12
2014 CS 18 30 10 15 23 5 0 50 39 40
2014 CS-02 30 20 30 10 0 10 0 56 11 10
2014 CS-03 23 23 8 31 15 0 0 46 46 13
2011 CS 8 33 14 18 25 2 0 42 44 51
2011 CS-02 8 46 0 15 23 8 0 58 42 13
2011 CS-03 14 43 7 7 29 0 0 57 36 14
2011 CS-04 0 31 23 31 15 0 0 31 46 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 24 12 12 27 3 3 45 42 33
2018 CS-03 20 30 10 10 20 0 10 56 33 10
2017 CS 22 19 19 5 32 0 2 42 38 41
2017 CS-02 24 17 34 8 17 0 0 41 25 12
2017 CS-03 31 30 16 0 23 0 0 61 23 13
2014 CS 15 17 12 27 29 0 0 32 56 41
2014 CS-02 20 50 10 20 0 0 0 70 20 10
2014 CS-03 23 8 8 31 31 0 0 31 62 13
2011 CS 10 22 22 10 37 0 0 31 47 51
2011 CS-02 8 46 15 0 31 0 0 54 31 13
2011 CS-03 14 21 21 7 36 0 0 36 43 14
2011 CS-04 8 15 31 8 38 0 0 23 46 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 56 12 6 3 0 0 79 9 34
2018 CS-02 40 30 20 10 0 0 0 70 10 10
2018 CS-03 20 70 10 0 0 0 0 90 0 10
2017 CS 29 41 17 5 7 0 0 70 12 41
2017 CS-02 24 51 25 0 0 0 0 75 0 12
2017 CS-03 39 30 16 8 8 0 0 69 16 13

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 21 38 24 6 0 12 0 67 7 34
2018 CS-02 30 20 30 0 0 20 0 63 0 10
2018 CS-03 20 50 20 0 0 10 0 78 0 10
2017 CS 44 36 12 0 5 2 0 82 5 41
2017 CS-02 58 34 8 0 0 0 0 92 0 12
2017 CS-03 47 37 16 0 0 0 0 84 0 13
2014 CS 34 32 27 0 0 7 0 71 0 41
2014 CS-02 50 30 20 0 0 0 0 80 0 10
2014 CS-03 38 31 15 0 0 15 0 82 0 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 44 18 3 0 6 0 78 3 34
2018 CS-02 30 40 20 0 0 10 0 78 0 10
2018 CS-03 20 70 0 0 0 10 0 100 0 10
2017 CS 39 48 5 2 2 2 0 90 5 41
2017 CS-02 58 42 0 0 0 0 0 100 0 12
2017 CS-03 39 61 0 0 0 0 0 100 0 13
2014 CS 41 34 22 0 0 2 0 78 0 41
2014 CS-02 60 20 20 0 0 0 0 80 0 10
2014 CS-03 46 31 15 0 0 8 0 83 0 13
2011 CS 16 55 10 10 6 4 0 73 16 51
2011 CS-02 31 38 15 8 8 0 0 69 15 13
2011 CS-03 7 64 14 7 0 7 0 77 8 14
2011 CS-04 8 54 8 15 8 8 0 67 25 13

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 50 9 3 0 0 0 88 3 34
2018 CS-02 60 30 10 0 0 0 0 90 0 10
2018 CS-03 30 60 10 0 0 0 0 90 0 10
2017 CS 48 40 5 5 3 0 0 87 8 40
2017 CS-02 82 18 0 0 0 0 0 100 0 11
2017 CS-03 55 45 0 0 0 0 0 100 0 13
2014 CS 56 20 12 10 2 0 0 76 12 41
2014 CS-02 80 10 10 0 0 0 0 90 0 10
2014 CS-03 54 23 8 15 0 0 0 77 15 13
2011 CS 22 47 10 8 14 0 0 69 22 51
2011 CS-02 31 31 23 8 8 0 0 62 15 13
2011 CS-03 21 57 14 0 7 0 0 79 7 14
2011 CS-04 15 54 0 15 15 0 0 69 31 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 32 15 12 15 0 0 59 26 34
2018 CS-02 40 10 20 0 30 0 0 50 30 10
2018 CS-03 20 20 10 40 10 0 0 40 50 10
2017 CS 29 27 14 12 17 0 0 56 29 41
2017 CS-02 41 42 8 8 0 0 0 83 8 12
2017 CS-03 39 31 14 8 8 0 0 70 16 13
2014 CS 24 39 15 10 12 0 0 63 22 41
2014 CS-02 50 50 0 0 0 0 0 100 0 10
2014 CS-03 23 54 0 8 15 0 0 77 23 13
2011 CS 10 31 25 8 24 2 0 42 32 51
2011 CS-02 15 38 31 0 15 0 0 54 15 13
2011 CS-03 14 43 7 14 14 7 0 62 31 14
2011 CS-04 0 15 38 8 38 0 0 15 46 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 35 12 15 6 0 0 68 21 34
2018 CS-02 40 30 0 20 10 0 0 70 30 10
2018 CS-03 30 10 30 30 0 0 0 40 30 10
2017 CS 27 39 7 12 15 0 0 66 27 41
2017 CS-02 41 59 0 0 0 0 0 100 0 12
2017 CS-03 31 47 6 8 8 0 0 78 16 13
2014 CS 27 34 15 20 2 0 2 63 23 41
2014 CS-02 40 60 0 0 0 0 0 100 0 10
2014 CS-03 23 46 8 23 0 0 0 69 23 13
2011 CS 12 47 10 12 18 2 0 60 30 51
2011 CS-02 23 46 15 0 15 0 0 69 15 13
2011 CS-03 14 57 0 21 0 7 0 77 23 14
2011 CS-04 0 38 15 15 31 0 0 38 46 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 15 21 15 12 3 0 52 27 34
2018 CS-02 30 30 10 10 20 0 0 60 30 10
2018 CS-03 50 0 20 20 10 0 0 50 30 10
2017 CS 29 32 17 5 15 2 0 63 20 41
2017 CS-02 33 42 17 8 0 0 0 75 8 12
2017 CS-03 31 31 30 0 8 0 0 63 8 13
2014 CS 27 20 20 15 12 7 0 50 29 41
2014 CS-02 30 30 20 10 0 10 0 67 11 10
2014 CS-03 31 31 8 15 15 0 0 62 31 13
2011 CS 22 25 20 10 22 2 0 48 32 51
2011 CS-02 31 38 15 8 8 0 0 69 15 13
2011 CS-03 36 14 14 14 21 0 0 50 36 14
2011 CS-04 0 31 15 15 38 0 0 31 54 13
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 44 18 38 34
2018 CS-02 20 30 50 10
2018 CS-03 80 0 20 10
2017 CS 37 32 31 41
2017 CS-02 25 33 42 12
2017 CS-03 39 23 37 13
2014 CS 34 27 39 41
2014 CS-02 10 30 60 10
2014 CS-03 23 38 38 13
2011 CS 39 24 37 51
2011 CS-02 15 38 46 13
2011 CS-03 36 50 14 14
2011 CS-04 54 0 46 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CS 13 0 60 7 0 20 15
2017 CS 0 7 73 20 0 0 15
2014 CS 7 7 79 0 9999 7 14
2011 CS 5 10 75 5 9999 5 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 15 85 34
2018 CS-03 0 100 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 9 24 24 6 9 24 6 46 21 34
2018 CS-02 10 0 40 0 20 30 0 14 29 10
2018 CS-03 0 60 20 0 0 10 10 75 0 10
2017 CS 22 12 12 15 12 20 7 47 37 41
2017 CS-02 33 8 0 8 8 42 0 71 29 12
2017 CS-03 23 16 14 0 16 16 16 57 23 13
2014 CS 17 22 10 2 12 34 2 62 23 41
2014 CS-02 20 20 10 0 10 40 0 67 17 10
2014 CS-03 31 23 15 0 8 23 0 70 10 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 41 24 3 6 6 3 65 10 34
2018 CS-02 20 30 40 0 10 0 0 50 10 10
2018 CS-03 10 60 10 10 0 10 0 78 11 10
2017 CS 34 27 14 9 10 5 0 65 20 41
2017 CS-02 41 42 0 0 17 0 0 83 17 12
2017 CS-03 39 31 14 0 8 8 0 76 8 13
2014 CS 27 27 24 2 2 17 0 65 6 41
2014 CS-02 30 30 10 0 0 30 0 86 0 10
2014 CS-03 23 31 31 0 0 15 0 64 0 13
2011 CS 12 25 22 20 12 10 0 41 35 51
2011 CS-02 8 46 8 23 8 8 0 58 33 13
2011 CS-03 7 21 36 21 0 14 0 33 25 14
2011 CS-04 15 23 15 23 15 8 0 42 42 13
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 6 24 29 6 3 26 6 43 13 34
2018 CS-02 10 0 50 0 10 30 0 14 14 10
2018 CS-03 0 60 20 0 0 10 10 75 0 10
2017 CS 22 10 17 5 5 36 5 55 17 41
2017 CS-02 25 17 0 0 8 50 0 83 17 12
2017 CS-03 23 16 6 0 0 39 16 86 0 13
2014 CS 12 15 17 2 0 44 10 58 5 41
2014 CS-02 20 10 10 0 0 40 20 75 0 10
2014 CS-03 15 23 15 0 0 38 8 71 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 32 32 3 3 12 3 55 7 34
2018 CS-02 20 10 50 0 10 10 0 33 11 10
2018 CS-03 10 60 20 0 0 10 0 78 0 10
2017 CS 39 24 14 5 5 12 0 72 11 41
2017 CS-02 49 25 0 0 8 17 0 90 10 12
2017 CS-03 47 31 6 0 0 16 0 93 0 13
2014 CS 27 34 17 2 0 15 5 76 3 41
2014 CS-02 40 10 10 0 0 20 20 83 0 10
2014 CS-03 23 31 23 0 0 23 0 70 0 13
2011 CS 22 28 24 8 2 16 0 60 12 50
2011 CS-02 23 15 23 15 0 23 0 50 20 13
2011 CS-03 8 46 23 0 0 23 0 70 0 13
2011 CS-04 38 15 38 0 0 8 0 58 0 13
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 21 18 12 18 32 0 0 38 50 34
2018 CS-02 40 0 10 10 40 0 0 40 50 10
2018 CS-03 10 20 10 10 50 0 0 30 60 10
2017 CS 12 27 10 23 28 0 0 39 50 40
2017 CS-02 16 17 8 42 17 0 0 33 58 12
2017 CS-03 14 39 0 8 39 0 0 53 47 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 21 24 35 6 15 0 0 44 21 34
2018 CS-02 50 20 0 20 10 0 0 70 30 10
2018 CS-03 10 30 40 0 20 0 0 40 20 10
2017 CS 5 39 19 27 10 0 0 44 37 41
2017 CS-02 8 49 17 8 17 0 0 58 25 12
2017 CS-03 8 39 22 31 0 0 0 47 31 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 26 21 18 9 0 0 53 26 34
2018 CS-02 50 10 0 40 0 0 0 60 40 10
2018 CS-03 30 10 30 10 20 0 0 40 30 10
2017 CS 19 27 27 19 7 0 0 47 27 41
2017 CS-02 41 25 0 17 17 0 0 66 34 12
2017 CS-03 23 31 30 8 8 0 0 55 16 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 18 18 12 30 0 3 38 44 33
2018 CS-02 40 10 10 0 40 0 0 50 40 10
2017 CS 2 20 32 16 30 0 0 22 46 41
2017 CS-02 0 50 33 0 17 0 0 50 17 12
2017 CS-03 8 8 23 30 31 0 0 16 61 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 42 24 18 0 12 0 3 69 13 33
2018 CS-02 50 20 20 0 10 0 0 70 10 10
2018 CS-03 40 20 10 0 30 0 0 60 30 10
2017 CS 42 32 14 9 2 0 0 74 12 41
2017 CS-02 58 34 0 8 0 0 0 92 8 12
2017 CS-03 31 31 30 8 0 0 0 63 8 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 29 9 15 15 0 0 62 29 34
2018 CS-02 40 30 0 10 20 0 0 70 30 10
2018 CS-03 20 20 10 30 20 0 0 40 50 10
2017 CS 27 37 12 21 2 0 0 64 24 41
2017 CS-02 49 34 17 0 0 0 0 83 0 12
2017 CS-03 16 31 23 22 8 0 0 47 30 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 41 12 15 9 0 0 65 24 34
2018 CS-02 40 20 0 30 10 0 0 60 40 10
2018 CS-03 20 50 10 10 10 0 0 70 20 10
2017 CS 29 22 19 17 10 2 0 52 28 41
2017 CS-02 41 8 34 8 8 0 0 49 17 12
2017 CS-03 31 31 14 23 0 0 0 63 23 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 29 18 9 15 0 0 59 24 34
2018 CS-02 50 20 10 0 20 0 0 70 20 10
2018 CS-03 10 50 10 20 10 0 0 60 30 10
2017 CS 22 22 27 7 22 0 0 44 30 41
2017 CS-02 33 17 34 0 17 0 0 49 17 12
2017 CS-03 23 31 22 0 23 0 0 55 23 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 36 18 15 6 0 0 61 21 33
2018 CS-03 10 30 20 30 10 0 0 40 40 10
2017 CS 27 17 27 12 17 0 0 44 30 41
2017 CS-02 41 8 25 8 17 0 0 49 25 12
2017 CS-03 31 16 22 16 16 0 0 47 31 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 36 15 9 3 0 0 73 12 33
2018 CS-02 60 20 10 10 0 0 0 80 10 10
2017 CS 30 25 27 10 8 0 0 55 18 40
2017 CS-02 45 9 9 18 18 0 0 54 37 11
2017 CS-03 23 31 30 8 8 0 0 55 16 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 68 21 3 6 3 0 0 88 9 34
2018 CS-02 80 10 0 10 0 0 0 90 10 10
2018 CS-03 80 10 0 10 0 0 0 90 10 10
2017 CS 53 15 15 12 0 0 5 71 13 41
2017 CS-02 66 8 17 0 0 0 8 82 0 12
2017 CS-03 45 31 0 16 0 0 8 83 17 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 74 15 0 6 0 0 6 94 6 34
2018 CS-02 80 20 0 0 0 0 0 100 0 10
2018 CS-03 70 10 0 20 0 0 0 80 20 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 76 12 6 0 3 0 3 91 3 34
2018 CS-02 90 10 0 0 0 0 0 100 0 10
2018 CS-03 70 20 10 0 0 0 0 90 0 10
2017 CS 68 10 5 12 2 0 2 80 15 41
2017 CS-02 75 0 8 8 0 0 8 82 9 12
2017 CS-03 84 8 0 8 0 0 0 92 8 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 65 18 15 3 0 0 0 82 3 34
2018 CS-02 80 0 20 0 0 0 0 80 0 10
2018 CS-03 60 30 10 0 0 0 0 90 0 10
2017 CS 53 37 2 5 0 0 2 92 5 41
2017 CS-02 83 8 0 0 0 0 8 100 0 12
2017 CS-03 45 47 0 8 0 0 0 92 8 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 26 12 3 6 0 0 79 9 34
2018 CS-02 60 10 20 0 10 0 0 70 10 10
2018 CS-03 50 30 10 10 0 0 0 80 10 10
2017 CS 54 23 15 3 3 0 3 79 5 40
2017 CS-02 58 17 8 8 0 0 8 82 9 12
2017 CS-03 58 25 17 0 0 0 0 83 0 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 62 21 3 0 0 0 15 97 0 34
2018 CS-02 80 0 0 0 0 0 20 100 0 10
2018 CS-03 50 30 10 0 0 0 10 89 0 10
2017 CS 55 20 5 0 0 0 20 94 0 40
2017 CS-02 92 0 0 0 0 0 8 100 0 12
2017 CS-03 58 25 0 0 0 0 17 100 0 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 61 21 12 0 6 0 0 82 6 33
2018 CS-02 70 10 20 0 0 0 0 80 0 10
2018 CS-03 70 10 10 0 10 0 0 80 10 10
2017 CS 73 10 5 0 0 0 12 95 0 41
2017 CS-02 92 0 0 0 0 0 8 100 0 12
2017 CS-03 84 8 0 0 0 0 8 100 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 65 21 9 3 3 0 0 85 6 34
2018 CS-02 70 20 10 0 0 0 0 90 0 10
2018 CS-03 60 20 20 0 0 0 0 80 0 10
2017 CS 88 5 0 5 2 0 0 93 7 41
2017 CS-02 100 0 0 0 0 0 0 100 0 12
2017 CS-03 100 0 0 0 0 0 0 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 27 18 3 3 0 0 76 6 33
2018 CS-02 30 30 30 10 0 0 0 60 10 10
2017 CS 71 17 7 5 0 0 0 88 5 41
2017 CS-02 84 16 0 0 0 0 0 100 0 12
2017 CS-03 77 16 0 8 0 0 0 92 8 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 35 35 3 12 0 0 50 15 34
2018 CS-02 30 20 40 0 10 0 0 50 10 10
2018 CS-03 0 30 40 10 20 0 0 30 30 10
2017 CS 5 29 47 7 12 0 0 34 19 41
2017 CS-02 16 17 59 0 8 0 0 33 8 12
2017 CS-03 0 30 63 8 0 0 0 30 8 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 9 32 38 9 0 0 47 21 34
2018 CS-02 20 20 30 20 10 0 0 30 40 10
2018 CS-03 10 10 20 60 0 0 0 60 20 10
2017 CS 9 20 49 12 10 0 0 22 29 41
2017 CS-02 0 17 42 16 25 0 0 41 17 12
2017 CS-03 0 16 61 16 8 0 0 23 16 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 24 24 12 3 3 0 59 16 33
2018 CS-02 40 10 20 20 10 0 0 50 30 10
2017 CS 29 34 5 15 7 10 0 70 25 41
2017 CS-02 33 34 8 17 0 8 0 72 18 12
2017 CS-03 31 37 8 8 0 16 0 81 9 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 44 26 6 9 3 0 58 15 34
2018 CS-02 20 20 30 10 10 10 0 44 22 10
2018 CS-03 10 50 20 10 10 0 0 60 20 10
2017 CS 17 36 7 22 15 2 0 54 38 41
2017 CS-02 33 34 0 25 0 8 0 72 28 12
2017 CS-03 23 45 0 23 8 0 0 69 31 13
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 18 15 15 26 6 3 19 81 34
2018 CS-02 30 0 20 10 30 10 0 33 67 10
2018 CS-03 10 20 0 30 20 10 10 13 88 10
2017 CS 22 22 15 12 25 5 0 23 77 41
2017 CS-02 16 8 17 17 34 8 0 18 82 12
2017 CS-03 30 31 8 8 23 0 0 30 70 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 42 24
2017 CS 13 30

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 58 24
2017 CS 47 30

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 33 24
2017 CS 20 30

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CS 63 24
2017 CS 66 30

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CS 13 24
2017 CS 10 30

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CS 29 24

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CS 29 24
2017 CS 30 30

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CS 0 20 24 12 8 36 25
2017 CS 0 30 23 20 0 27 30

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 32 68 25

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 20 28 16 12 0 0 44 28 25
2017 CS 13 20 7 16 33 3 7 37 55 30

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 0 20 24 8 48 0 0 20 56 25
2017 CS 0 3 0 26 70 0 0 3 97 30

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 29 24 12 6 26 3 0 55 33 34
2018 CS-02 10 30 20 10 20 10 0 44 33 10
2018 CS-03 40 20 0 0 40 0 0 60 40 10
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