2018 Public Service Employee Survey Results for Public Safety Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 57 0 13 9 0 0 78 22 23
2017 CR 28 45 10 14 3 0 0 72 17 29
2017 CR-04 18 46 18 18 0 0 0 64 18 11
2017 CR-05 33 45 6 11 6 0 0 78 17 18
2014 CR 31 35 19 8 8 0 0 65 15 26
2011 CR 24 38 7 21 7 0 3 64 29 29
2011 CR-04 22 33 11 22 11 0 0 56 33 18
2008 CR 23 48 17 10 2 0 0 71 13 48
2008 CR-04 30 39 13 13 4 0 0 70 17 23
2008 CR-05 20 53 13 13 0 0 0 73 13 15

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 26 17 22 9 0 0 52 30 23
2017 CR 21 48 10 14 7 0 0 69 21 29
2017 CR-04 27 45 0 18 9 0 0 73 27 11
2017 CR-05 17 50 17 11 6 0 0 67 17 18
2014 CR 15 38 19 8 19 0 0 54 27 26
2011 CR 27 40 13 7 10 3 0 69 17 30
2011 CR-04 16 42 11 11 16 5 0 61 28 19
2008 CR 29 29 29 8 4 0 0 58 13 48
2008 CR-04 26 30 26 13 4 0 0 57 17 23
2008 CR-05 47 27 27 0 0 0 0 73 0 15

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 18 14 18 9 0 0 59 27 22
2017 CR 31 52 0 7 10 0 0 83 17 29
2017 CR-04 27 54 0 0 18 0 0 82 18 11
2017 CR-05 33 50 0 11 6 0 0 83 17 18
2014 CR 15 38 15 15 15 0 0 54 31 26
2011 CR 23 37 20 10 7 0 3 62 17 30
2011 CR-04 21 37 16 11 11 0 5 61 22 19
2008 CR 25 44 15 4 13 0 0 69 17 48
2008 CR-04 26 48 9 4 13 0 0 74 17 23
2008 CR-05 27 53 13 0 7 0 0 80 7 15

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 52 9 4 0 0 0 87 4 23
2017 CR 52 41 3 3 0 0 0 93 3 29
2017 CR-04 55 45 0 0 0 0 0 100 0 11
2017 CR-05 50 39 6 6 0 0 0 89 6 18
2014 CR 42 23 15 4 12 0 4 68 16 26
2011 CR 43 37 10 0 3 0 7 86 4 30
2011 CR-04 37 32 16 0 5 0 11 76 6 19

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 48 22 9 0 0 0 70 9 23
2017 CR 17 48 7 24 3 0 0 65 28 29
2017 CR-04 9 55 9 27 0 0 0 64 27 11
2017 CR-05 22 44 6 22 6 0 0 67 28 18
2014 CR 15 42 12 15 15 0 0 58 31 26
2011 CR 20 47 20 3 7 3 0 69 10 30
2011 CR-04 16 42 26 0 11 5 0 61 11 19
2008 CR 33 35 21 8 2 0 0 69 10 48
2008 CR-04 30 35 22 9 4 0 0 65 13 23
2008 CR-05 53 33 13 0 0 0 0 87 0 15

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 35 9 17 4 0 0 70 22 23
2017 CR 31 38 17 10 3 0 0 69 14 29
2017 CR-04 27 27 18 18 9 0 0 54 27 11
2017 CR-05 33 44 17 6 0 0 0 78 6 18
2014 CR 23 42 19 4 12 0 0 65 15 26
2011 CR 31 52 10 3 3 0 0 83 7 29
2011 CR-04 28 50 17 6 0 0 0 78 6 18

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 30 26 13 0 0 0 61 13 23
2017 CR 21 48 14 17 0 0 0 69 17 29
2017 CR-04 18 36 18 27 0 0 0 55 27 11
2017 CR-05 22 56 11 11 0 0 0 78 11 18

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 57 17 4 0 0 0 78 4 23
2017 CR 38 34 21 3 3 0 0 72 7 29
2017 CR-04 27 54 9 9 0 0 0 82 9 11
2017 CR-05 44 22 28 0 6 0 0 67 6 18
2014 CR 27 50 15 4 4 0 0 77 8 26
2011 CR 41 41 7 10 0 0 0 83 10 29
2011 CR-04 33 44 11 11 0 0 0 78 11 18
2008 CR 40 42 10 4 2 2 0 83 6 48
2008 CR-04 39 48 4 0 4 4 0 91 5 23
2008 CR-05 53 27 20 0 0 0 0 80 0 15

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 35 17 9 0 0 0 74 9 23
2017 CR 28 45 10 17 0 0 0 72 17 29
2017 CR-04 18 46 9 27 0 0 0 64 27 11
2017 CR-05 33 45 11 11 0 0 0 78 11 18

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 30 26 0 0 0 0 74 0 23
2017 CR 38 38 17 3 3 0 0 76 7 29
2017 CR-04 36 54 0 0 9 0 0 91 9 11
2017 CR-05 39 28 28 6 0 0 0 67 6 18
2014 CR 58 35 0 0 8 0 0 92 8 26
2011 CR 43 33 13 3 3 3 0 79 7 30
2011 CR-04 42 26 16 5 5 5 0 72 11 19

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 48 22 13 0 0 0 65 13 23
2017 CR 24 45 7 21 3 0 0 69 24 29
2017 CR-04 27 36 0 27 9 0 0 64 36 11
2017 CR-05 22 50 11 17 0 0 0 72 17 18
2014 CR 23 31 27 12 8 0 0 54 19 26
2011 CR 33 40 10 7 7 0 3 76 14 30
2011 CR-04 26 37 16 11 5 0 5 67 17 19

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 23 50 18 9 0 0 0 73 9 22
2017 CR 41 21 14 10 14 0 0 62 24 29
2017 CR-04 27 18 9 18 27 0 0 46 45 11
2017 CR-05 50 22 17 6 6 0 0 72 11 18
2014 CR 27 42 19 4 8 0 0 69 12 26

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 52 9 9 4 0 0 78 13 23
2017 CR 38 48 3 7 3 0 0 86 10 29
2017 CR-04 46 27 0 18 9 0 0 73 27 11
2017 CR-05 33 61 6 0 0 0 0 94 0 18
2014 CR 27 46 12 8 8 0 0 73 15 26
2011 CR 33 53 3 3 3 0 3 90 7 30
2011 CR-04 21 63 5 5 0 0 5 89 6 19

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 22 26 4 4 0 0 65 9 23
2017 CR 38 28 24 3 7 0 0 65 10 29
2017 CR-04 36 36 18 0 9 0 0 73 9 11
2017 CR-05 39 22 28 6 6 0 0 61 11 18
2014 CR 23 38 23 4 12 0 0 62 15 26
2011 CR 27 47 17 3 3 0 3 76 7 30
2011 CR-04 21 42 26 5 0 0 5 67 6 19
2008 CR 42 40 15 2 2 0 0 81 4 48
2008 CR-04 43 30 17 4 4 0 0 74 9 23
2008 CR-05 60 40 0 0 0 0 0 100 0 15

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 30 30 0 13 0 0 57 13 23
2017 CR 38 34 10 14 3 0 0 72 17 29
2017 CR-04 36 45 9 9 0 0 0 82 9 11
2017 CR-05 39 28 11 17 6 0 0 67 22 18
2014 CR 23 42 27 0 0 4 4 71 0 26
2011 CR 37 37 13 3 3 3 3 79 7 30
2011 CR-04 26 47 11 5 5 5 0 78 11 19
2008 CR 48 33 15 4 0 0 0 81 4 48
2008 CR-04 43 35 17 4 0 0 0 78 4 23
2008 CR-05 67 27 0 7 0 0 0 93 7 15

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 41 41 14 0 0 0 14 45 22
2017 CR 7 10 59 7 14 0 3 21 18 29
2017 CR-04 9 9 45 18 18 0 0 36 18 11
2017 CR-05 6 11 67 0 11 0 6 12 18 18
2014 CR 4 35 46 12 4 0 0 15 38 26
2011 CR 10 13 27 33 3 7 7 42 27 30
2011 CR-04 0 11 32 42 0 11 5 50 13 19
2008 CR 8 17 46 23 6 0 0 29 25 48
2008 CR-04 9 22 39 17 13 0 0 30 30 23
2008 CR-05 7 13 47 33 0 0 0 33 20 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 36 27 14 9 5 5 25 45 22
2017 CR 14 24 35 10 14 3 0 25 39 29
2017 CR-04 9 18 46 18 9 0 0 27 27 11
2017 CR-05 17 28 28 6 17 6 0 24 47 18
2014 CR 19 23 35 15 8 0 0 23 42 26
2011 CR 13 10 23 20 13 7 13 42 29 30
2011 CR-04 5 16 21 26 11 11 11 47 27 19
2008 CR 11 15 36 13 13 9 4 29 29 47
2008 CR-04 23 27 18 9 18 5 0 29 52 22
2008 CR-05 0 0 40 20 7 20 13 40 0 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 23 27 23 5 5 14 33 33 22
2017 CR 14 14 21 17 17 7 10 42 33 29
2017 CR-04 18 9 27 0 9 18 18 14 43 11
2017 CR-05 11 17 17 28 22 0 6 53 29 18
2014 CR 4 46 23 12 8 0 8 21 54 26
2011 CR 17 13 17 17 13 10 13 39 39 30
2011 CR-04 11 21 11 16 16 16 11 43 43 19
2008 CR 6 21 29 17 4 8 15 27 35 48
2008 CR-04 13 30 26 13 4 4 9 20 50 23
2008 CR-05 0 7 27 27 0 20 20 44 11 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 9 45 18 14 5 5 35 15 22
2017 CR 7 14 29 29 14 0 7 46 23 28
2017 CR-04 9 0 36 36 9 0 9 50 10 11
2017 CR-05 6 24 24 24 18 0 6 44 31 17
2014 CR 8 27 35 23 4 0 4 28 36 26
2011 CR 7 7 37 20 17 3 10 42 15 30
2011 CR-04 0 5 42 21 16 5 11 44 6 19
2008 CR 2 6 27 33 21 0 10 60 9 48
2008 CR-04 0 9 30 35 22 0 4 59 9 23
2008 CR-05 7 0 20 40 13 0 20 67 8 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 23 45 18 0 0 5 19 33 22
2017 CR 24 21 31 14 7 0 3 21 46 29
2017 CR-04 9 18 64 9 0 0 0 9 27 11
2017 CR-05 33 22 11 17 11 0 6 29 59 18
2014 CR 12 46 27 8 8 0 0 15 58 26
2011 CR 13 13 23 27 10 0 13 42 31 30
2011 CR-04 11 11 32 26 11 0 11 41 24 19
2008 CR 6 23 25 19 17 4 6 40 33 48
2008 CR-04 13 22 26 17 17 0 4 36 36 23
2008 CR-05 0 7 27 27 13 13 13 55 9 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 41 23 9 5 9 5 16 58 22
2017 CR 35 24 17 14 7 0 3 21 61 29
2017 CR-04 27 27 36 9 0 0 0 9 54 11
2017 CR-05 39 22 6 17 11 0 6 29 65 18
2014 CR 19 15 50 4 8 0 4 12 36 26
2011 CR 23 23 17 13 7 7 10 24 56 30
2011 CR-04 21 26 16 16 5 11 5 25 56 19
2008 CR 10 25 31 6 10 6 10 20 43 48
2008 CR-04 13 39 26 0 4 4 13 5 63 23
2008 CR-05 13 0 40 13 7 13 13 27 18 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 5 27 32 9 18 5 5 30 35 22
2017 CR 10 28 24 10 17 7 3 31 42 29
2017 CR-04 9 9 54 9 9 9 0 20 20 11
2017 CR-05 11 39 6 11 22 6 6 37 56 18
2014 CR 12 12 62 8 8 0 0 15 23 26
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 39 39 0 0 9 4 55 0 23
2017 CR 28 41 17 7 0 7 0 74 7 29
2017 CR-04 9 45 18 18 0 9 0 60 20 11
2017 CR-05 39 39 17 0 0 6 0 82 0 18
2014 CR 15 35 15 12 15 8 0 54 29 26

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 22 9 13 4 4 0 73 18 23
2017 CR 38 28 14 21 0 0 0 65 21 29
2017 CR-04 18 18 18 46 0 0 0 36 46 11
2017 CR-05 50 33 11 6 0 0 0 83 6 18
2014 CR 27 23 27 8 15 0 0 50 23 26

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 30 30 0 4 17 4 56 6 23
2017 CR 10 21 17 21 14 17 0 38 42 29
2017 CR-04 0 27 18 27 18 9 0 30 50 11
2017 CR-05 17 17 17 17 11 22 0 43 36 18
2014 CR 0 27 38 8 19 4 4 29 29 26

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 48 9 4 0 0 0 87 4 23
2017 CR 52 28 17 3 0 0 0 79 3 29
2017 CR-04 46 36 18 0 0 0 0 82 0 11
2017 CR-05 56 22 17 6 0 0 0 78 6 18
2014 CR 23 35 19 12 12 0 0 58 23 26

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 65 4 4 0 0 4 91 5 23
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 57 9 0 4 0 0 87 4 23
2017 CR 28 52 10 10 0 0 0 79 10 29
2017 CR-04 18 54 9 18 0 0 0 73 18 11
2017 CR-05 33 50 11 6 0 0 0 83 6 18
2014 CR 42 38 12 8 0 0 0 81 8 26
2011 CR 47 27 13 3 7 0 3 76 10 30
2011 CR-04 42 32 16 5 0 0 5 78 6 19
2008 CR 38 25 19 13 6 0 0 63 19 48
2008 CR-04 43 22 17 9 9 0 0 65 17 23
2008 CR-05 47 27 13 7 7 0 0 73 13 15

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 43 17 0 0 0 0 83 0 23
2017 CR 35 38 21 3 0 4 0 75 4 29
2017 CR-04 18 36 36 0 0 9 0 60 0 11
2017 CR-05 45 39 11 6 0 0 0 83 6 18
2014 CR 35 42 15 0 8 0 0 77 8 26
2011 CR 40 27 7 17 3 3 3 71 21 30
2011 CR-04 37 26 11 21 0 5 0 67 22 19
2008 CR 48 21 17 6 6 2 0 70 13 48
2008 CR-04 43 17 17 9 9 4 0 64 18 23
2008 CR-05 60 20 13 0 7 0 0 80 7 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 43 13 4 4 0 0 78 9 23
2017 CR 28 48 14 10 0 0 0 76 10 29
2017 CR-04 27 36 27 9 0 0 0 64 9 11
2017 CR-05 28 56 6 11 0 0 0 83 11 18
2014 CR 35 46 8 8 4 0 0 81 12 26
2011 CR 38 38 14 3 3 0 3 79 7 29
2011 CR-04 39 33 17 6 0 0 6 76 6 18
2008 CR 46 25 15 6 6 0 2 72 13 48
2008 CR-04 48 22 22 0 9 0 0 70 9 23
2008 CR-05 53 27 7 7 7 0 0 80 13 15

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 35 4 9 0 4 0 86 9 23
2017 CR 59 28 7 7 0 0 0 86 7 29
2017 CR-04 55 18 9 18 0 0 0 73 18 11
2017 CR-05 61 33 6 0 0 0 0 94 0 18

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 26 13 9 0 4 0 77 9 23
2017 CR 48 31 10 10 0 0 0 79 10 29
2017 CR-04 36 27 9 27 0 0 0 64 27 11
2017 CR-05 56 33 11 0 0 0 0 89 0 18
2014 CR 27 38 19 4 12 0 0 65 15 26
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 26 30 9 4 4 0 55 14 23
2017 CR 21 52 14 3 7 3 0 75 11 29
2017 CR-04 0 64 9 0 18 9 0 70 20 11
2017 CR-05 33 44 17 6 0 0 0 78 6 18
2014 CR 15 38 19 12 15 0 0 54 27 26
2011 CR 20 43 27 0 3 7 0 68 4 30
2011 CR-04 16 37 37 0 5 5 0 56 6 19

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 30 22 17 0 4 0 59 18 23
2017 CR 21 38 24 10 7 0 0 59 17 29
2017 CR-04 0 54 9 18 18 0 0 54 36 11
2017 CR-05 33 28 33 6 0 0 0 61 6 18
2014 CR 15 31 27 12 15 0 0 46 27 26
2011 CR 23 30 20 7 10 10 0 59 19 30
2011 CR-04 11 32 21 11 11 16 0 50 25 19
2008 CR 32 23 17 19 2 6 0 59 23 47
2008 CR-04 23 27 14 23 0 14 0 58 26 22
2008 CR-05 53 27 20 0 0 0 0 80 0 15

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 22 30 9 0 17 0 53 11 23
2017 CR 17 35 24 14 7 3 0 54 21 29
2017 CR-04 0 36 36 0 18 9 0 40 20 11
2017 CR-05 28 33 17 22 0 0 0 61 22 18
2014 CR 8 35 27 12 12 8 0 46 25 26
2011 CR 13 50 13 7 0 10 7 76 8 30
2011 CR-04 5 47 11 11 0 16 11 71 14 19
2008 CR 17 35 25 17 0 6 0 56 18 48
2008 CR-04 13 30 26 17 0 13 0 50 20 23
2008 CR-05 20 53 20 7 0 0 0 73 7 15

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 30 13 30 0 9 0 52 33 23
2017 CR 14 31 17 31 4 3 0 46 36 29
2017 CR-04 0 27 27 27 9 9 0 30 40 11
2017 CR-05 22 33 11 33 0 0 0 56 33 18
2014 CR 4 42 23 8 15 8 0 50 25 26
2011 CR 17 33 23 13 0 10 3 58 15 30
2011 CR-04 16 37 16 21 0 5 5 59 24 19
2008 CR 23 35 17 15 8 2 0 60 23 48
2008 CR-04 22 35 13 22 4 4 0 59 27 23
2008 CR-05 33 47 20 0 0 0 0 80 0 15
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 43 17 9 4 0 0 70 13 23
2017 CR 14 69 3 10 4 0 0 83 14 29
2017 CR-04 0 64 9 18 9 0 0 64 27 11
2017 CR-05 22 72 0 6 0 0 0 94 6 18
2014 CR 27 42 15 15 0 0 0 69 15 26
2011 CR 40 33 20 0 0 0 7 79 0 30
2011 CR-04 37 42 11 0 0 0 11 88 0 19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 35 26 9 0 0 0 65 9 23
2017 CR 17 55 10 10 4 3 0 75 14 29
2017 CR-04 9 54 0 18 9 9 0 70 30 11
2017 CR-05 22 56 17 6 0 0 0 78 6 18
2014 CR 19 42 23 4 8 4 0 64 12 26
2011 CR 28 38 10 3 3 10 7 79 8 29
2011 CR-04 28 39 11 0 6 17 0 80 7 18
2008 CR 35 27 13 8 8 8 0 68 18 48
2008 CR-04 35 22 17 4 9 13 0 65 15 23
2008 CR-05 40 40 13 0 0 7 0 86 0 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 48 17 0 0 4 0 82 0 23

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 30 9 22 4 9 4 60 30 23
2017 CR 17 24 17 21 3 10 7 50 29 29
2017 CR-04 9 27 9 18 0 27 9 57 29 11
2017 CR-05 22 22 22 22 6 0 6 47 29 18
2014 CR 4 35 27 12 15 8 0 42 29 26
2011 CR 13 17 30 10 7 13 10 39 22 30
2011 CR-04 5 16 32 16 5 21 5 29 29 19

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 14 23 9 14 5 0 52 24 22
2017 CR 24 28 17 14 10 7 0 56 26 29
2017 CR-04 18 18 27 9 18 9 0 40 30 11
2017 CR-05 28 33 11 17 6 6 0 65 24 18
2014 CR 15 38 15 8 19 4 0 56 28 26
2011 CR 10 40 13 13 13 10 0 56 30 30
2011 CR-04 5 37 16 16 11 16 0 50 31 19
2008 CR 25 35 15 19 6 0 0 60 25 48
2008 CR-04 35 35 9 17 4 0 0 70 22 23
2008 CR-05 27 40 13 13 7 0 0 67 20 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 9 9 13 26 13 4 42 47 23
2017 CR 17 24 14 17 24 3 0 43 43 29
2017 CR-04 9 18 18 27 27 0 0 27 54 11
2017 CR-05 22 28 11 11 22 6 0 53 35 18
2014 CR 15 19 8 8 46 0 4 36 56 26
2011 CR 10 17 17 24 24 3 3 30 52 29
2011 CR-04 6 17 22 22 28 6 0 24 53 18
2008 CR 11 32 17 17 19 0 4 44 38 47
2008 CR-04 9 26 17 22 17 0 9 38 43 23
2008 CR-05 20 40 13 13 13 0 0 60 27 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 35 35 0 4 9 0 57 5 23
2017 CR 17 38 24 17 0 3 0 57 18 29
2017 CR-04 9 46 9 27 0 9 0 60 30 11
2017 CR-05 22 33 33 11 0 0 0 55 11 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 32 14 9 0 5 0 76 10 22
2017 CR 41 34 17 3 0 4 0 79 4 29
2017 CR-04 18 54 9 9 0 9 0 80 10 11
2017 CR-05 56 22 22 0 0 0 0 78 0 18
2014 CR 27 50 12 8 4 0 0 77 12 26

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 39 13 4 0 9 0 81 5 23
2017 CR 41 52 4 4 0 0 0 93 4 27
2017 CR-04 27 64 0 9 0 0 0 91 9 11
2017 CR-05 50 44 6 0 0 0 0 94 0 16
2014 CR 23 50 15 0 12 0 0 73 12 26
2011 CR 40 33 13 7 3 3 0 76 10 30
2011 CR-04 37 32 16 11 0 5 0 72 11 19

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 48 0 9 0 0 0 91 9 23
2017 CR 45 45 7 3 0 0 0 90 3 29
2017 CR-04 36 54 9 0 0 0 0 91 0 11
2017 CR-05 50 39 6 6 0 0 0 89 6 18
2014 CR 23 46 15 8 8 0 0 69 15 26
2011 CR 45 38 3 7 3 0 3 86 11 29
2011 CR-04 44 39 0 11 0 0 6 88 12 18
2008 CR 42 31 10 10 6 0 0 73 17 48
2008 CR-04 39 35 4 13 9 0 0 74 22 23
2008 CR-05 67 27 7 0 0 0 0 93 0 15

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 30 26 13 0 0 0 61 13 23
2017 CR 31 21 35 10 3 0 0 52 14 29
2017 CR-04 27 36 18 18 0 0 0 64 18 11
2017 CR-05 33 11 45 6 6 0 0 44 11 18
2014 CR 15 35 27 15 8 0 0 50 23 26
2011 CR 23 33 20 10 7 7 0 61 18 30
2011 CR-04 21 26 26 16 0 11 0 53 18 19

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 39 22 9 0 0 0 70 9 23
2017 CR 24 21 45 10 0 0 0 45 10 29
2017 CR-04 18 36 36 9 0 0 0 55 9 11
2017 CR-05 28 11 50 11 0 0 0 39 11 18
2014 CR 15 42 19 15 8 0 0 58 23 26
2011 CR 27 33 23 3 7 3 3 64 11 30
2011 CR-04 26 21 37 5 0 5 5 53 6 19
2008 CR 38 27 23 10 2 0 0 65 13 48
2008 CR-04 39 26 13 17 4 0 0 65 22 23
2008 CR-05 47 40 13 0 0 0 0 87 0 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 36 5 14 14 5 0 67 29 22
2017 CR 28 7 17 28 10 10 0 38 42 29
2017 CR-04 27 18 0 36 9 9 0 50 50 11
2017 CR-05 28 0 28 22 11 11 0 31 37 18
2014 CR 8 35 15 23 12 4 4 46 37 26
2011 CR 21 34 21 7 14 3 0 57 21 29
2011 CR-04 26 32 21 5 11 5 0 61 17 19
2008 CR 30 26 19 11 13 2 0 57 24 47
2008 CR-04 36 23 14 18 9 0 0 59 27 22
2008 CR-05 33 33 13 0 13 7 0 71 14 15
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 39 30 30 23
2017 CR 45 21 35 29
2017 CR-04 36 27 36 11
2017 CR-05 50 17 33 18
2014 CR 46 23 31 26
2011 CR 50 23 27 30
2011 CR-04 47 21 32 19
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 22 78 23

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 35 22 13 0 17 4 56 17 23
2017 CR 17 21 38 7 0 17 0 46 8 29
2017 CR-04 0 36 27 18 0 18 0 44 22 11
2017 CR-05 28 11 45 0 0 17 0 47 0 18
2014 CR 12 31 23 4 8 15 8 55 15 26

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 39 17 4 0 4 0 77 5 23
2017 CR 34 34 31 0 0 0 0 69 0 29
2017 CR-04 18 54 27 0 0 0 0 73 0 11
2017 CR-05 44 22 33 0 0 0 0 67 0 18
2014 CR 19 54 19 4 4 0 0 73 8 26
2011 CR 37 27 10 13 3 7 3 70 19 30
2011 CR-04 32 32 11 11 5 5 5 71 18 19
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 0 100 23

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 35 26 4 0 22 0 61 6 23
2017 CR 21 31 24 3 0 17 3 65 4 29
2017 CR-04 0 54 9 9 0 27 0 75 13 11
2017 CR-05 33 17 33 0 0 11 6 60 0 18
2014 CR 12 35 23 0 8 15 8 60 10 26

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 39 22 4 0 9 0 71 5 23
2017 CR 38 34 14 3 0 10 0 81 4 29
2017 CR-04 9 64 0 9 0 18 0 89 11 11
2017 CR-05 56 17 22 0 0 6 0 76 0 18
2014 CR 31 35 27 0 4 4 0 68 4 26
2011 CR 37 17 23 7 3 10 3 62 12 30
2011 CR-04 32 16 26 5 5 11 5 56 13 19
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 36 14 23 9 0 5 52 33 22
2017 CR 14 34 17 14 17 0 3 50 32 29
2017 CR-04 18 27 18 9 18 0 9 50 30 11
2017 CR-05 11 39 17 17 17 0 0 50 33 18

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 14 41 18 18 0 0 23 36 22
2017 CR 24 24 24 10 17 0 0 48 28 29
2017 CR-04 9 36 36 9 9 0 0 46 18 11
2017 CR-05 33 17 17 11 22 0 0 50 33 18

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 32 32 9 18 0 0 41 27 22
2017 CR 31 21 38 3 7 0 0 52 10 29
2017 CR-04 18 27 36 9 9 0 0 46 18 11
2017 CR-05 39 17 39 0 6 0 0 56 6 18

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 13 22 26 22 4 0 27 50 23
2017 CR 21 7 24 28 21 0 0 28 48 29
2017 CR-04 18 9 27 27 18 0 0 27 45 11
2017 CR-05 22 6 22 28 22 0 0 28 50 18

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 23 18 5 9 0 9 65 15 22
2017 CR 38 24 14 7 3 0 14 72 12 29
2017 CR-04 27 18 9 9 0 0 36 72 14 11
2017 CR-05 45 28 17 6 6 0 0 72 11 18

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 13 26 9 9 4 4 52 19 23
2017 CR 31 21 34 14 0 0 0 52 14 29
2017 CR-04 18 27 54 0 0 0 0 46 0 11
2017 CR-05 39 17 22 22 0 0 0 55 22 18

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 22 22 0 4 4 13 68 5 23
2017 CR 41 14 24 14 3 0 3 57 18 29
2017 CR-04 0 36 27 18 9 0 9 40 30 11
2017 CR-05 67 0 22 11 0 0 0 67 11 18

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 26 30 17 0 0 0 52 17 23
2017 CR 28 24 34 3 10 0 0 52 14 29
2017 CR-04 18 27 36 9 9 0 0 46 18 11
2017 CR-05 33 22 33 0 11 0 0 56 11 18

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 26 30 9 4 0 0 57 13 23
2017 CR 31 21 38 7 3 0 0 52 10 29
2017 CR-04 9 27 55 0 9 0 0 36 9 11
2017 CR-05 44 17 28 11 0 0 0 61 11 18

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 26 17 9 13 0 0 61 22 23
2017 CR 41 28 24 3 3 0 0 69 7 29
2017 CR-04 18 36 45 0 0 0 0 55 0 11
2017 CR-05 56 22 11 6 6 0 0 78 11 18

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 41 14 0 5 0 0 82 5 22
2017 CR 55 31 7 0 3 0 3 89 4 29
2017 CR-04 36 45 9 0 9 0 0 82 9 11
2017 CR-05 67 22 6 0 0 0 6 94 0 18

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 26 17 4 4 0 4 73 9 23

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 65 13 9 0 9 0 4 82 9 23
2017 CR 69 3 10 0 7 3 7 81 8 29
2017 CR-04 64 0 9 0 18 9 0 70 20 11
2017 CR-05 72 6 11 0 0 0 11 88 0 18

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 26 13 9 0 0 4 77 9 23
2017 CR 35 21 21 14 0 3 7 62 15 29
2017 CR-04 27 27 27 9 0 9 0 60 10 11
2017 CR-05 39 17 17 17 0 0 11 63 19 18

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 57 17 13 4 4 0 4 77 9 23
2017 CR 48 21 7 14 0 0 10 77 15 29
2017 CR-04 27 27 18 18 0 0 9 60 20 11
2017 CR-05 61 17 0 11 0 0 11 88 12 18

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 5 0 0 0 0 27 100 0 22
2017 CR 48 10 7 7 0 0 28 81 10 29
2017 CR-04 27 18 0 9 0 0 45 83 17 11
2017 CR-05 61 6 11 6 0 0 17 80 7 18

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 65 13 9 0 0 0 13 90 0 23
2017 CR 52 17 14 0 0 0 17 83 0 29
2017 CR-04 36 27 18 0 0 0 18 78 0 11
2017 CR-05 61 11 11 0 0 0 17 87 0 18

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 13 4 22 4 0 9 67 29 23
2017 CR 59 7 10 7 7 0 10 73 15 29
2017 CR-04 55 9 9 9 0 0 18 78 11 11
2017 CR-05 61 6 11 6 11 0 6 71 18 18

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 26 4 13 13 0 9 67 29 23
2017 CR 38 28 17 14 0 0 3 68 14 29
2017 CR-04 27 36 18 18 0 0 0 64 18 11
2017 CR-05 44 22 17 11 0 0 6 71 12 18

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 43 35 13 0 0 0 52 13 23
2017 CR 14 34 31 14 3 0 3 50 18 29
2017 CR-04 18 54 9 18 0 0 0 73 18 11
2017 CR-05 11 22 45 11 6 0 6 35 18 18

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 14 23 27 14 23 0 0 36 36 22
2017 CR 7 28 34 17 10 0 4 29 36 29
2017 CR-04 0 36 27 18 9 0 9 30 40 11
2017 CR-05 11 22 39 17 11 0 0 28 33 18

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 39 22 4 0 4 0 73 5 23
2017 CR 28 45 21 3 0 4 0 75 4 29
2017 CR-04 18 36 27 9 0 9 0 60 10 11
2017 CR-05 33 50 17 0 0 0 0 83 0 18

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 43 13 17 0 0 0 70 17 23
2017 CR 24 45 14 10 7 0 0 69 17 29
2017 CR-04 9 54 27 9 0 0 0 64 9 11
2017 CR-05 33 39 6 11 11 0 0 72 22 18
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 26 17 13 4 4 4 33 67 23
2017 CR 17 38 14 21 10 0 0 17 83 29
2017 CR-04 27 36 9 18 9 0 0 27 73 11
2017 CR-05 11 39 17 22 11 0 0 11 89 18

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 29 14
2017 CR 25 24
2017 CR-05 25 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 21 14
2017 CR 33 24
2017 CR-05 37 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 29 14
2017 CR 33 24
2017 CR-05 38 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 29 14
2017 CR 46 24
2017 CR-05 44 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 0 14
2017 CR 8 24
2017 CR-05 12 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 14 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 43 14
2017 CR 37 24
2017 CR-05 44 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 0 58 17 8 0 17 12
2017 CR 5 64 18 5 5 5 22
2017 CR-05 6 56 25 6 0 6 16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 36 64 14

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 43 14 14 7 21 0 0 57 29 14
2017 CR 8 21 8 33 13 4 13 35 55 24
2017 CR-05 6 19 12 31 12 6 13 31 54 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 21 21 0 36 0 0 43 36 14
2017 CR 13 8 8 25 33 0 13 24 67 24
2017 CR-05 6 0 12 37 31 0 13 7 79 16

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 39 13 9 0 22 0 17 63 26 23
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