2018 Public Service Employee Survey Results for Public Safety Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	43	10	16	7	0	0	67	22	645
2017	Indeterminate (permanent)	26	40	12	14	9	0	0	66	22	743
2017	Term	22	32	9	10	22	0	4	57	34	22
2017	Casual	49	20	6	19	6	0	0	69	25	15
2017	Student	33	62	0	5	0	0	0	95	5	19
2014	Indeterminate (permanent)	23	37	12	18	9	0	1	61	27	722
2014	Term	23	39	15	15	8	0	0	62	23	13
2014	Casual	50	24	0	17	8	0	0	75	25	12
2014	Student	34	50	0	11	5	0	0	84	16	18
2011	Indeterminate (permanent)	26	37	14	14	8	1	1	63	23	798
2011	Term	38	29	19	14	0	0	0	67	14	21
2011	Casual	30	23	23	6	0	0	18	65	7	17
2011	Student	18	44	18	9	0	0	11	70	10	11
2008	Indeterminate (permanent)	25	38	15	13	8	0	1	64	21	680
2008	Term	24	44	16	8	5	0	3	70	13	27
2008	Casual	18	36	7	32	0	0	7	58	35	13
2008	Student	34	21	14	14	3	3	11	64	20	31

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	39	10	7	4	79	11	643
2017	Indeterminate (permanent)	43	38	8	8	4	80	11	744
2017	Term	23	36	4	18	18	59	37	22
2017	Casual	37	57	0	6	0	94	6	15
2017	Student	24	54	5	16	0	78	16	19
2014	Indeterminate (permanent)	37	37	11	9	7	73	16	722
2014	Term	46	31	8	0	15	77	15	13
2014	Casual	59	8	16	17	0	67	17	12
2014	Student	34	55	0	11	0	89	11	18
2011	Indeterminate (permanent)	44	36	8	7	5	79	12	798
2011	Term	44	37	9	10	0	81	10	21
2011	Casual	44	45	6	0	5	89	5	18
2011	Student	24	33	18	25	0	57	25	12
2008	Indeterminate (permanent)	41	35	10	9	5	76	14	679
2008	Term	40	24	16	11	8	64	19	27
2008	Casual	25	36	32	7	0	61	7	13
2008	Student	45	41	14	0	0	86	0	31

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	37	7	7	4	0	83	11	640
2017	Indeterminate (permanent)	49	36	5	7	4	0	85	11	742
2017	Term	13	37	4	31	14	0	50	45	22
2017	Casual	43	37	20	0	0	0	80	0	15
2017	Student	40	38	0	16	5	0	78	22	19
2014	Indeterminate (permanent)	42	37	8	7	6	0	78	13	721
2014	Term	54	31	0	15	0	0	85	15	13
2014	Casual	59	24	0	0	17	0	83	17	12
2014	Student	45	45	5	0	5	0	89	5	18
2011	Indeterminate (permanent)	47	36	7	5	4	0	84	9	799
2011	Term	48	43	0	10	0	0	90	10	21
2011	Casual	49	40	6	5	0	0	89	5	18
2011	Student	24	58	18	0	0	0	82	0	12
2008	Indeterminate (permanent)	46	37	8	4	4	0	83	9	679
2008	Term	34	42	8	3	13	0	76	16	27
2008	Casual	29	46	11	7	7	0	75	14	13
2008	Student	39	44	11	0	3	3	86	3	31

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	39	33	11	11	6	0	72	17	643
2017	Indeterminate (permanent)	40	33	8	11	9	0	73	19	744
2017	Term	36	19	13	18	13	0	55	32	22
2017	Casual	69	12	0	19	0	0	81	19	15
2017	Student	43	22	22	5	0	8	71	6	19
2014	Indeterminate (permanent)	31	34	11	12	11	0	66	23	721
2014	Term	46	31	0	0	23	0	77	23	13
2014	Casual	67	25	7	0	0	0	93	0	12
2014	Student	40	38	22	0	0	0	78	0	18
2011	Indeterminate (permanent)	36	37	12	8	6	0	74	14	798
2011	Term	34	38	9	19	0	0	72	19	21
2011	Casual	51	28	10	6	6	0	79	11	18
2011	Student	75	25	0	0	0	0	100	0	12

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	43	11	9	5	75	14	642
2017	Indeterminate (permanent)	31	44	9	10	6	76	15	743
2017	Term	14	40	14	23	9	54	32	22
2017	Casual	31	57	0	12	0	88	12	15
2017	Student	27	57	11	5	0	84	5	19
2014	Indeterminate (permanent)	27	39	11	13	10	66	23	722
2014	Term	39	23	15	8	15	62	23	13
2014	Casual	50	25	24	0	0	76	0	12
2014	Student	34	45	16	5	0	78	5	18
2011	Indeterminate (permanent)	32	40	12	9	8	72	16	796
2011	Term	48	28	19	5	0	76	5	21
2011	Casual	43	46	6	5	0	89	5	18
2011	Student	16	66	18	0	0	82	0	12
2008	Indeterminate (permanent)	33	41	11	8	7	74	16	672
2008	Term	39	36	15	5	5	75	10	26
2008	Casual	25	57	11	7	0	82	7	13
2008	Student	39	31	23	6	0	70	6	31

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	33	13	15	10	0	62	25	646
2017	Indeterminate (permanent)	30	36	13	13	8	0	66	21	744
2017	Term	22	42	4	13	18	0	64	32	22
2017	Casual	69	13	0	12	6	0	81	19	15
2017	Student	33	60	0	2	5	0	92	8	19
2014	Indeterminate (permanent)	21	32	16	15	15	0	54	30	722
2014	Term	31	38	8	0	23	0	69	23	13
2014	Casual	50	41	0	0	0	8	100	0	12
2014	Student	51	27	16	5	0	0	78	5	18
2011	Indeterminate (permanent)	24	37	14	14	11	0	61	25	797
2011	Term	25	47	19	0	10	0	72	10	21
2011	Casual	50	50	0	0	0	0	100	0	18
2011	Student	41	34	8	17	0	0	75	17	12

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	36	14	15	7	0	64	22	645
2017	Indeterminate (permanent)	24	45	9	14	8	0	70	22	743
2017	Term	9	38	22	18	14	0	46	32	22
2017	Casual	45	24	0	31	0	0	69	31	15
2017	Student	16	51	22	5	0	5	71	6	19

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	38	11	6	2	0	81	9	645
2017	Indeterminate (permanent)	42	37	9	7	5	1	79	12	744
2017	Term	23	40	9	18	9	0	64	27	22
2017	Casual	45	31	6	19	0	0	75	19	15
2017	Student	43	40	5	11	0	0	84	11	19
2014	Indeterminate (permanent)	35	36	12	11	5	0	72	16	721
2014	Term	39	38	0	15	8	0	77	23	13
2014	Casual	66	34	0	0	0	0	100	0	12
2014	Student	57	27	11	5	0	0	84	5	18
2011	Indeterminate (permanent)	37	40	11	7	4	1	78	11	798
2011	Term	52	39	4	0	5	0	91	5	21
2011	Casual	50	34	11	5	0	0	84	5	18
2011	Student	33	42	17	8	0	0	75	8	12
2008	Indeterminate (permanent)	39	37	11	7	5	1	77	12	679
2008	Term	50	37	3	5	5	0	87	10	27
2008	Casual	46	39	7	7	0	0	86	7	13
2008	Student	30	53	8	6	0	3	86	7	31

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	31	36	12	13	8	67	21	642
2017	Indeterminate (permanent)	32	36	11	11	9	68	21	744
2017	Term	22	28	23	9	18	50	27	22
2017	Casual	51	25	6	19	0	75	19	15
2017	Student	33	43	22	2	0	76	2	19

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	36	10	2	2	0	86	5	640
2017	Indeterminate (permanent)	49	37	7	4	2	0	86	7	743
2017	Term	36	36	9	5	14	0	72	18	22
2017	Casual	37	50	6	6	0	0	88	6	15
2017	Student	46	22	27	5	0	0	67	5	19
2014	Indeterminate (permanent)	55	28	10	3	4	1	83	7	721
2014	Term	69	16	15	0	0	0	85	0	13
2014	Casual	67	24	8	0	0	0	92	0	12
2014	Student	61	28	11	0	0	0	89	0	18
2011	Indeterminate (permanent)	54	31	10	2	2	0	86	4	799
2011	Term	67	23	10	0	0	0	90	0	21
2011	Casual	78	22	0	0	0	0	100	0	18
2011	Student	32	68	0	0	0	0	100	0	12

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	42	11	12	7	0	70	19	643
2017	Indeterminate (permanent)	33	39	11	10	6	0	73	16	740
2017	Term	23	32	9	18	18	0	55	36	22
2017	Casual	43	39	6	12	0	0	81	12	15
2017	Student	33	38	16	13	0	0	70	13	19
2014	Indeterminate (permanent)	24	38	12	13	12	0	63	25	722
2014	Term	23	38	15	8	15	0	61	23	13
2014	Casual	42	50	8	0	0	0	92	0	12
2014	Student	28	43	16	12	0	0	72	12	18
2011	Indeterminate (permanent)	32	38	10	12	6	1	71	18	800
2011	Term	39	43	5	14	0	0	81	14	21
2011	Casual	35	48	12	5	0	0	83	5	18
2011	Student	32	59	0	8	0	0	92	8	12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	37	14	10	6	70	16	639
2018	Term	30	33	12	20	4	64	24	26
2017	Indeterminate (permanent)	36	35	13	9	7	71	16	743
2017	Term	28	22	9	9	32	50	41	22
2017	Casual	69	19	0	12	0	88	12	15
2017	Student	46	16	22	16	0	62	16	19
2014	Indeterminate (permanent)	30	33	13	12	11	63	24	721
2014	Term	39	23	15	0	23	62	23	13
2014	Casual	42	41	17	0	0	83	0	12
2014	Student	39	45	16	0	0	84	0	18

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	35	13	14	7	0	1	65	21	642
2017	Indeterminate (permanent)	32	39	11	11	7	0	0	71	18	740
2017	Term	23	41	18	5	13	0	0	64	18	22
2017	Casual	57	25	0	12	6	0	0	81	19	15
2017	Student	33	40	11	0	5	5	5	82	6	19
2014	Indeterminate (permanent)	28	34	15	14	9	0	0	62	23	722
2014	Term	31	38	0	8	23	0	0	69	31	13
2014	Casual	59	33	8	0	0	0	0	92	0	12
2014	Student	40	43	11	5	0	0	0	84	5	18
2011	Indeterminate (permanent)	38	36	11	9	4	1	1	75	13	800
2011	Term	34	38	14	14	0	0	0	72	14	21
2011	Casual	39	50	6	0	0	0	5	94	0	18
2011	Student	59	33	8	0	0	0	0	92	0	12

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	43	12	7	4	77	11	645
2017	Indeterminate (permanent)	38	37	11	9	5	75	14	739
2017	Term	28	27	14	13	18	54	32	22
2017	Casual	37	56	6	0	0	94	0	15
2017	Student	33	57	5	5	0	89	5	19
2014	Indeterminate (permanent)	31	37	14	9	8	69	17	722
2014	Term	31	38	0	23	8	69	31	13
2014	Casual	50	41	9	0	0	91	0	12
2014	Student	62	27	5	5	0	89	5	18
2011	Indeterminate (permanent)	38	40	9	8	4	79	12	799
2011	Term	48	42	5	5	0	90	5	21
2011	Casual	50	45	6	0	0	94	0	18
2011	Student	25	67	8	0	0	92	0	12
2008	Indeterminate (permanent)	38	41	7	9	4	80	13	679
2008	Term	42	39	11	8	0	81	8	27
2008	Casual	39	54	0	7	0	93	7	13
2008	Student	47	49	0	3	0	97	3	31

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	32	23	10	9	0	57	19	648
2017	Indeterminate (permanent)	26	35	20	11	7	1	62	18	744
2017	Term	22	32	23	18	4	0	55	22	22
2017	Casual	50	38	12	0	0	0	88	0	15
2017	Student	60	22	13	0	0	5	86	0	19
2014	Indeterminate (permanent)	27	33	19	11	9	1	60	20	721
2014	Term	23	46	8	15	8	0	69	23	13
2014	Casual	50	42	8	0	0	0	92	0	12
2014	Student	51	43	5	0	0	0	95	0	18
2011	Indeterminate (permanent)	27	38	19	9	5	1	66	15	797
2011	Term	50	36	15	0	0	0	85	0	20
2011	Casual	44	50	0	6	0	0	94	6	18
2011	Student	34	66	0	0	0	0	100	0	12
2008	Indeterminate (permanent)	25	33	21	11	10	1	58	21	679
2008	Term	52	28	3	12	5	0	80	17	27
2008	Casual	39	25	36	0	0	0	64	0	13
2008	Student	43	47	3	3	0	5	94	3	31

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	28	37	15	4	0	1	20	43	646
2017	Indeterminate (permanent)	15	28	39	12	4	1	2	16	44	742
2017	Term	13	18	41	18	9	0	0	28	31	22
2017	Casual	0	38	44	12	0	0	6	13	40	15
2017	Student	0	11	40	27	16	5	0	46	11	19
2014	Indeterminate (permanent)	17	27	37	13	5	1	1	18	45	722
2014	Term	15	8	38	38	0	0	0	38	23	13
2014	Casual	0	9	34	41	17	0	0	58	9	12
2014	Student	5	5	45	23	16	0	5	41	11	18
2011	Indeterminate (permanent)	13	25	36	17	6	1	2	24	39	794
2011	Term	15	18	23	29	5	0	9	38	37	21
2011	Casual	11	0	33	33	22	0	0	56	11	18
2011	Student	8	25	33	34	0	0	0	34	33	12
2008	Indeterminate (permanent)	15	30	35	14	5	0	1	18	46	677
2008	Term	5	21	30	35	10	0	0	44	26	27
2008	Casual	7	29	46	7	11	0	0	18	36	13
2008	Student	11	26	33	18	9	0	3	28	38	31

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	26	27	19	8	1	0	27	45	645
2017	Indeterminate (permanent)	15	22	29	20	9	2	2	30	39	740
2017	Term	4	31	32	18	10	0	4	30	37	22
2017	Casual	12	18	12	18	19	14	6	46	38	15
2017	Student	5	5	11	33	38	2	5	76	12	19
2014	Indeterminate (permanent)	22	28	28	13	7	2	1	20	51	721
2014	Term	23	31	31	0	16	0	0	16	54	13
2014	Casual	8	0	25	24	42	0	0	66	8	12
2014	Student	16	17	11	16	28	5	5	50	38	18
2011	Indeterminate (permanent)	17	16	26	24	13	2	3	39	34	797
2011	Term	15	23	24	15	19	0	5	36	40	21
2011	Casual	11	6	23	17	28	5	10	53	20	18
2011	Student	8	8	8	16	49	0	10	72	18	12
2008	Indeterminate (permanent)	21	27	26	15	7	2	1	22	50	673
2008	Term	12	23	13	11	25	8	8	44	41	27
2008	Casual	0	14	54	14	18	0	0	32	14	13
2008	Student	8	14	30	12	24	6	7	41	24	31

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	25	30	14	4	1	1	19	51	641
2017	Indeterminate (permanent)	23	24	31	15	4	1	2	20	49	741
2017	Term	14	28	22	22	9	0	5	33	44	22
2017	Casual	6	44	13	19	6	6	6	28	57	15
2017	Student	13	5	33	16	16	11	5	39	22	19
2014	Indeterminate (permanent)	30	28	27	10	3	1	2	14	59	722
2014	Term	23	31	15	15	8	0	8	25	59	13
2014	Casual	17	17	16	17	25	9	0	46	37	12
2014	Student	17	11	16	27	23	0	5	53	30	18
2011	Indeterminate (permanent)	23	28	28	14	4	1	2	19	53	793
2011	Term	19	28	19	20	10	0	5	31	49	21
2011	Casual	17	11	17	11	29	0	15	47	33	18
2011	Student	0	8	33	32	17	0	10	54	9	12
2008	Indeterminate (permanent)	28	29	25	11	4	1	2	15	59	678
2008	Term	16	18	18	18	18	3	8	41	39	27
2008	Casual	7	29	46	18	0	0	0	18	36	13
2008	Student	9	26	14	26	12	9	3	44	41	31

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	23	36	17	6	0	0	23	40	643
2017	Indeterminate (permanent)	16	27	34	17	5	1	2	22	44	738
2017	Term	9	13	22	28	24	0	5	54	24	22
2017	Casual	7	13	21	33	20	0	7	57	21	14
2017	Student	11	5	11	30	38	5	0	71	17	19
2014	Indeterminate (permanent)	18	26	33	16	5	1	1	22	44	722
2014	Term	15	16	38	15	16	0	0	31	31	13
2014	Casual	0	8	24	25	42	0	0	67	8	12
2014	Student	0	11	5	38	46	0	0	84	11	18
2011	Indeterminate (permanent)	15	23	35	18	7	1	1	26	38	796
2011	Term	10	14	29	32	10	0	5	44	25	21
2011	Casual	6	6	22	33	28	0	5	65	12	18
2011	Student	0	0	15	46	31	0	8	83	0	13
2008	Indeterminate (permanent)	17	26	31	18	5	0	2	24	44	676
2008	Term	3	12	23	34	23	0	5	60	16	27
2008	Casual	7	7	39	29	18	0	0	46	14	13
2008	Student	3	6	9	45	30	3	3	81	10	31

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	30	25	13	4	1	1	18	57	645
2018	Casual	3	9	26	21	20	7	13	52	16	26
2017	Indeterminate (permanent)	29	26	27	10	5	1	2	15	57	739
2017	Term	18	18	22	14	23	4	0	39	38	22
2017	Casual	12	12	26	18	12	6	12	38	30	15
2017	Student	11	0	2	33	38	11	5	84	13	19
2014	Indeterminate (permanent)	32	28	23	12	4	1	1	16	61	722
2014	Term	31	8	31	8	23	0	0	31	39	13
2014	Casual	8	0	17	24	42	9	0	72	9	12
2014	Student	16	11	5	16	46	0	5	66	29	18
2011	Indeterminate (permanent)	23	25	26	16	7	1	2	24	49	796
2011	Term	10	25	14	25	15	0	10	45	39	20
2011	Casual	6	11	23	17	28	5	10	53	20	18
2011	Student	0	16	41	25	8	0	10	37	18	12
2008	Indeterminate (permanent)	20	23	29	16	8	2	2	25	45	676
2008	Term	0	25	10	31	26	3	5	62	27	27
2008	Casual	14	14	14	39	18	0	0	57	29	13
2008	Student	3	3	15	31	33	0	15	75	7	31

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	28	24	12	5	2	1	17	58	643
2017	Indeterminate (permanent)	24	24	29	13	7	1	2	20	50	742
2017	Term	22	32	13	14	15	0	4	30	57	22
2017	Casual	12	18	26	31	6	0	6	39	32	15
2017	Student	5	11	38	11	16	8	11	33	20	19
2014	Indeterminate (permanent)	18	21	32	17	7	1	3	26	41	720
2014	Term	16	15	38	0	31	0	0	31	31	13
2014	Casual	0	17	8	24	25	9	17	66	23	12
2014	Student	0	22	11	22	35	0	11	63	24	18
2011	Indeterminate (permanent)	15	19	27	23	10	2	3	35	37	796
2011	Term	15	32	15	24	5	0	9	31	53	21
2011	Casual	18	18	18	18	6	10	11	31	46	17
2011	Student	0	0	25	16	41	8	10	70	0	12
2008	Indeterminate (permanent)	25	27	28	12	5	1	2	18	54	677
2008	Term	8	16	19	22	20	3	12	49	29	27
2008	Casual	7	18	32	14	7	14	7	27	32	13
2008	Student	6	24	13	14	21	12	9	44	39	31

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	27	31	12	4	1	0	16	52	647
2017	Indeterminate (permanent)	23	23	33	12	5	2	2	18	48	744
2017	Term	13	9	36	9	23	6	5	36	25	22
2017	Casual	12	32	12	19	19	0	6	40	47	15
2017	Student	5	8	27	16	27	11	5	52	16	19
2014	Indeterminate (permanent)	27	26	29	11	4	1	1	16	54	721
2014	Term	31	15	15	15	23	0	0	38	46	13
2014	Casual	8	34	8	24	17	9	0	45	46	12
2014	Student	5	12	16	22	39	0	5	64	18	18

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	33	16	11	9	5	3	61	22	645
2018	Term	8	38	41	11	0	3	0	47	11	26
2017	Indeterminate (permanent)	28	31	13	11	10	4	3	63	23	742
2017	Term	37	14	13	9	4	18	4	66	18	22
2017	Casual	57	18	12	0	6	6	0	80	6	15
2017	Student	22	33	5	5	0	13	22	83	8	19
2014	Indeterminate (permanent)	28	31	13	11	10	3	3	63	23	722
2014	Term	23	31	23	8	15	0	0	54	23	13
2014	Casual	50	17	8	7	0	9	8	81	9	12
2014	Student	46	33	11	0	0	5	5	88	0	18

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	26	8	11	8	1	72	20	643
2017	Indeterminate (permanent)	47	25	8	10	9	0	73	19	744
2017	Term	46	27	4	9	13	0	73	23	22
2017	Casual	69	19	0	0	12	0	88	12	15
2017	Student	33	49	11	8	0	0	81	8	19
2014	Indeterminate (permanent)	39	26	10	14	10	1	66	24	722
2014	Term	38	31	15	0	15	0	69	15	13
2014	Casual	67	26	7	0	0	0	93	0	12
2014	Student	62	11	16	5	5	0	73	11	18

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	24	18	15	14	12	3	45	34	640
2018	Term	13	28	14	22	4	12	7	51	33	26
2017	Indeterminate (permanent)	15	24	16	14	14	15	2	47	34	742
2017	Term	5	23	23	13	13	23	0	35	35	22
2017	Casual	25	12	19	0	0	44	0	67	0	15
2017	Student	0	22	5	5	0	67	0	67	17	19
2014	Indeterminate (permanent)	12	23	18	14	16	13	3	42	36	722
2014	Term	15	23	38	8	8	8	0	42	17	13
2014	Casual	25	17	16	8	0	25	8	63	13	12
2014	Student	23	38	16	0	5	12	5	74	7	18

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	34	6	6	4	83	11	641
2017	Indeterminate (permanent)	46	32	8	8	5	79	13	740
2017	Term	64	23	9	4	0	86	4	22
2017	Casual	76	24	0	0	0	100	0	15
2017	Student	70	19	0	11	0	89	11	19
2014	Indeterminate (permanent)	42	33	9	10	5	76	15	722
2014	Term	23	38	15	8	15	62	23	13
2014	Casual	84	16	0	0	0	100	0	12
2014	Student	51	33	11	0	5	84	5	18

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	39	9	6	3	0	0	81	9	644
2018	Casual	63	30	0	3	0	4	0	96	4	26

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	34	11	10	6	0	0	72	17	643
2018	Casual	44	52	0	3	0	0	0	97	3	26
2017	Indeterminate (permanent)	40	36	8	8	7	1	0	77	15	744
2017	Term	31	38	9	9	13	0	0	69	22	22
2017	Casual	51	36	6	0	6	0	0	87	6	15
2017	Student	38	49	5	8	0	0	0	87	8	19
2014	Indeterminate (permanent)	38	31	11	10	9	1	0	70	19	722
2014	Term	39	31	15	0	15	0	0	69	15	13
2014	Casual	76	24	0	0	0	0	0	100	0	12
2014	Student	62	22	5	5	5	0	0	84	11	18
2011	Indeterminate (permanent)	37	33	11	12	7	0	1	70	19	799
2011	Term	45	37	14	0	5	0	0	82	5	21
2011	Casual	38	50	6	6	0	0	0	89	6	18
2011	Student	34	50	17	0	0	0	0	83	0	12
2008	Indeterminate (permanent)	32	33	11	12	11	1	1	67	22	680
2008	Term	37	34	16	8	5	0	0	71	13	27
2008	Casual	29	46	18	0	7	0	0	75	7	13
2008	Student	70	11	13	3	3	0	0	81	6	31

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	29	12	8	6	1	0	74	14	644
2018	Casual	75	14	0	7	0	4	0	93	7	26
2017	Indeterminate (permanent)	45	30	9	6	6	2	1	77	13	743
2017	Term	41	32	14	4	9	0	0	73	13	22
2017	Casual	56	32	0	12	0	0	0	88	12	15
2017	Student	54	35	0	5	0	5	0	94	6	19
2014	Indeterminate (permanent)	42	28	12	8	8	2	1	72	16	722
2014	Term	31	38	15	0	15	0	0	69	15	13
2014	Casual	76	16	9	0	0	0	0	91	0	12
2014	Student	67	16	5	11	0	0	0	84	11	18
2011	Indeterminate (permanent)	41	29	12	8	7	2	1	72	15	798
2011	Term	48	18	29	0	5	0	0	67	5	21
2011	Casual	55	34	6	5	0	0	0	88	5	18
2011	Student	24	49	8	8	0	0	10	82	9	12
2008	Indeterminate (permanent)	42	27	9	9	9	4	1	72	18	680
2008	Term	68	13	0	19	0	0	0	81	19	27
2008	Casual	61	18	14	0	0	7	0	85	0	13
2008	Student	55	21	14	3	0	6	0	82	3	31

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	29	11	9	8	0	0	72	16	642
2017	Indeterminate (permanent)	45	31	8	9	6	1	1	76	15	743
2017	Term	37	23	9	27	4	0	0	59	32	22
2017	Casual	57	25	6	6	6	0	0	81	12	15
2017	Student	54	16	11	19	0	0	0	70	19	19
2014	Indeterminate (permanent)	41	29	10	12	8	0	0	70	20	722
2014	Term	31	38	8	8	15	0	0	69	23	13
2014	Casual	83	8	9	0	0	0	0	91	0	12
2014	Student	46	38	5	0	11	0	0	84	11	18
2011	Indeterminate (permanent)	40	31	10	11	8	0	0	71	19	798
2011	Term	44	42	5	5	5	0	0	86	9	21
2011	Casual	55	33	0	12	0	0	0	88	12	18
2011	Student	41	51	8	0	0	0	0	92	0	12
2008	Indeterminate (permanent)	36	32	8	11	10	1	1	69	22	680
2008	Term	71	13	6	5	5	0	0	84	10	27
2008	Casual	54	21	18	0	7	0	0	75	7	13
2008	Student	45	20	14	13	3	0	5	68	17	31

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	57	22	8	6	6	1	80	12	644
2018	Casual	77	16	0	3	0	4	96	4	26
2017	Indeterminate (permanent)	58	25	7	3	5	1	84	9	743
2017	Term	59	27	9	4	0	0	86	4	22
2017	Casual	75	12	0	12	0	0	88	12	15
2017	Student	54	33	5	0	2	5	92	3	19

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	27	11	9	7	73	15	640
2018	Casual	63	23	7	7	0	86	7	26
2017	Indeterminate (permanent)	51	26	8	7	8	77	15	742
2017	Term	46	14	22	14	4	60	18	22
2017	Casual	75	6	0	12	6	81	19	15
2017	Student	49	27	24	0	0	76	0	19
2014	Indeterminate (permanent)	42	29	10	8	11	71	19	720
2014	Term	23	38	15	8	15	62	23	13
2014	Casual	76	16	9	0	0	91	0	12
2014	Student	62	33	0	5	0	95	5	18

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	36	13	11	6	2	8	67	19	256
2017	Indeterminate (permanent)	26	35	10	12	7	3	7	67	22	282
2014	Indeterminate (permanent)	26	31	12	11	7	4	9	65	21	230

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	32	17	14	9	5	0	58	24	647
2017	Indeterminate (permanent)	25	37	12	10	11	5	0	65	22	744
2017	Term	41	36	5	13	5	0	0	77	18	22
2017	Casual	64	24	0	0	12	0	0	88	12	15
2017	Student	67	11	16	0	0	5	0	83	0	19
2014	Indeterminate (permanent)	13	29	19	15	15	9	0	47	32	722
2014	Term	16	38	0	23	16	8	0	58	42	13
2014	Casual	75	17	8	0	0	0	0	92	0	12
2014	Student	39	45	0	5	0	11	0	94	6	18
2011	Indeterminate (permanent)	25	28	19	10	10	7	1	58	22	798
2011	Term	35	20	30	0	5	10	0	61	6	20
2011	Casual	31	45	13	6	0	5	0	81	6	18
2011	Student	41	26	17	16	0	0	0	67	16	12

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	30	16	18	13	2	0	52	32	649
2018	Casual	59	24	0	7	0	10	0	92	8	26
2017	Indeterminate (permanent)	22	37	14	12	14	1	0	59	26	742
2017	Term	46	27	5	14	9	0	0	73	23	22
2017	Casual	62	25	0	0	12	0	0	88	12	15
2017	Student	62	16	16	0	0	5	0	83	0	19
2014	Indeterminate (permanent)	12	30	19	19	18	2	0	42	38	720
2014	Term	8	39	23	8	16	8	0	50	25	13
2014	Casual	75	17	8	0	0	0	0	92	0	12
2014	Student	45	28	16	5	0	5	0	77	6	18
2011	Indeterminate (permanent)	24	30	18	12	14	2	0	56	26	796
2011	Term	20	40	24	0	16	0	0	60	16	20
2011	Casual	32	57	5	0	0	5	0	94	0	18
2011	Student	42	25	25	0	0	8	0	73	0	12
2008	Indeterminate (permanent)	17	31	16	18	15	4	0	49	34	675
2008	Term	40	24	11	18	0	6	0	68	20	27
2008	Casual	18	39	14	21	0	7	0	62	23	13
2008	Student	39	37	11	3	3	3	3	82	7	31

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	29	19	21	15	3	0	43	37	644
2017	Indeterminate (permanent)	15	31	18	18	14	4	0	48	33	744
2017	Term	23	37	14	18	9	0	0	59	27	22
2017	Casual	50	26	6	6	12	0	0	76	18	15
2017	Student	60	19	16	0	0	5	0	83	0	19
2014	Indeterminate (permanent)	8	26	18	24	20	5	0	36	45	721
2014	Term	8	31	23	15	16	8	0	42	33	13
2014	Casual	41	25	25	0	0	9	0	72	0	12
2014	Student	28	27	17	16	0	11	0	62	18	18
2011	Indeterminate (permanent)	15	34	17	18	12	4	0	51	31	799
2011	Term	14	34	15	18	10	9	0	53	31	21
2011	Casual	26	56	11	0	0	6	0	88	0	18
2011	Student	32	35	25	0	0	8	0	73	0	12
2008	Indeterminate (permanent)	8	27	18	24	17	7	0	38	43	679
2008	Term	30	21	13	22	5	10	0	56	29	27
2008	Casual	18	39	14	14	0	14	0	67	17	13
2008	Student	21	32	17	9	3	11	7	64	15	31

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	29	18	25	14	2	42	40	649
2018	Casual	31	42	11	3	3	9	81	8	26
2017	Indeterminate (permanent)	16	31	15	20	16	3	48	37	744
2017	Term	14	29	19	18	19	0	44	37	21
2017	Casual	57	12	12	6	12	0	70	18	15
2017	Student	38	35	0	11	0	16	87	13	19
2014	Indeterminate (permanent)	7	28	17	25	20	3	37	46	722
2014	Term	0	46	31	0	23	0	46	23	13
2014	Casual	32	25	9	17	0	17	69	20	12
2014	Student	23	27	12	16	11	11	56	30	18
2011	Indeterminate (permanent)	15	33	17	19	15	2	49	34	799
2011	Term	9	42	34	0	14	0	52	14	21
2011	Casual	44	28	11	12	0	5	76	13	18
2011	Student	24	33	25	8	0	10	63	9	12
2008	Indeterminate (permanent)	12	30	15	24	17	2	42	42	679
2008	Term	35	28	16	15	0	6	67	16	27
2008	Casual	25	39	7	21	0	7	69	23	13
2008	Student	32	29	14	13	6	6	64	20	31

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	41	20	13	6	0	0	61	19	644
2017	Indeterminate (permanent)	23	43	17	9	6	1	0	67	16	741
2017	Term	28	45	13	5	9	0	0	73	13	22
2017	Casual	57	37	0	6	0	0	0	94	6	15
2017	Student	46	48	0	0	6	0	0	94	6	18
2014	Indeterminate (permanent)	22	39	19	12	6	2	0	62	18	722
2014	Term	8	54	15	8	16	0	0	61	23	13
2014	Casual	59	24	17	0	0	0	0	83	0	12
2014	Student	39	34	16	5	0	5	0	77	6	18
2011	Indeterminate (permanent)	43	36	10	6	4	1	1	80	10	796
2011	Term	29	52	9	9	0	0	0	82	9	21
2011	Casual	44	44	0	6	0	6	0	94	6	18
2011	Student	50	42	0	8	0	0	0	92	8	12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	37	15	11	6	2	1	66	18	646
2017	Indeterminate (permanent)	33	36	13	10	6	2	0	70	16	742
2017	Term	32	31	5	23	4	5	0	67	28	22
2017	Casual	31	31	20	0	12	6	0	66	13	15
2017	Student	34	40	6	11	8	0	0	74	20	18
2014	Indeterminate (permanent)	31	35	12	11	6	4	1	69	18	722
2014	Term	16	23	23	23	8	8	0	42	33	13
2014	Casual	49	34	8	8	0	0	0	83	8	12
2014	Student	43	11	16	17	5	7	0	58	24	18
2011	Indeterminate (permanent)	33	32	13	10	6	5	2	70	16	792
2011	Term	29	38	18	0	15	0	0	67	15	21
2011	Casual	50	22	5	6	0	17	0	87	7	18
2011	Student	41	24	0	17	0	0	18	80	20	12
2008	Indeterminate (permanent)	29	34	12	12	7	5	1	67	20	680
2008	Term	35	31	11	0	16	6	0	71	17	27
2008	Casual	18	21	18	7	14	14	7	50	27	13
2008	Student	30	28	9	6	8	9	9	71	17	31

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	38	20	8	7	1	0	66	14	645

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	19	20	17	19	12	2	36	41	647
2017	Indeterminate (permanent)	13	21	18	17	17	13	2	40	39	743
2017	Term	18	14	13	14	18	14	9	41	41	22
2017	Casual	25	18	12	26	6	12	0	50	37	15
2017	Student	11	17	0	6	14	34	17	59	41	18
2014	Indeterminate (permanent)	11	17	18	19	23	10	2	32	48	722
2014	Term	15	31	23	8	23	0	0	46	31	13
2014	Casual	34	9	0	8	24	8	17	57	43	12
2014	Student	33	28	22	0	5	12	0	69	6	18
2011	Indeterminate (permanent)	12	16	19	16	19	13	6	34	44	797
2011	Term	21	6	24	15	15	19	0	33	37	20
2011	Casual	28	33	11	0	0	17	11	84	0	18
2011	Student	25	25	0	0	17	0	34	75	25	12

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	30	18	20	15	2	0	46	36	645
2018	Term	12	47	21	3	7	7	3	65	12	26
2017	Indeterminate (permanent)	21	35	16	13	11	4	0	58	25	742
2017	Term	29	19	15	19	14	5	0	50	35	21
2017	Casual	37	45	6	6	0	6	0	87	7	15
2017	Student	38	43	5	0	0	13	0	94	0	19
2014	Indeterminate (permanent)	14	27	17	18	22	2	0	42	41	720
2014	Term	23	31	8	0	31	0	8	58	33	13
2014	Casual	25	34	16	0	8	9	8	71	10	12
2014	Student	39	28	11	22	0	0	0	67	22	18
2011	Indeterminate (permanent)	21	32	15	17	14	2	0	54	31	798
2011	Term	29	24	14	14	19	0	0	53	33	21
2011	Casual	12	43	6	0	0	19	19	90	0	16
2011	Student	47	17	18	9	0	9	0	70	10	11
2008	Indeterminate (permanent)	20	34	17	15	12	2	0	55	28	680
2008	Term	28	29	28	6	5	0	3	59	12	27
2008	Casual	25	29	25	7	7	7	0	58	15	13
2008	Student	30	37	10	14	0	6	3	74	16	31

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	26	16	18	22	3	2	42	42	645
2017	Indeterminate (permanent)	18	28	15	15	21	3	2	47	37	744
2017	Term	24	17	0	32	27	0	0	41	59	22
2017	Casual	6	31	12	14	12	12	12	49	35	15
2017	Student	27	38	5	5	0	11	13	86	7	19
2014	Indeterminate (permanent)	11	19	11	23	33	2	1	31	58	722
2014	Term	15	8	15	15	31	0	15	27	55	13
2014	Casual	33	0	8	17	8	9	25	49	38	12
2014	Student	23	12	5	33	11	11	5	42	52	18
2011	Indeterminate (permanent)	15	24	17	18	24	1	1	40	43	798
2011	Term	30	18	18	9	19	0	5	51	30	21
2011	Casual	15	34	6	0	6	12	28	81	9	18
2011	Student	49	17	17	8	0	0	10	72	9	12
2008	Indeterminate (permanent)	20	30	16	14	16	3	2	52	31	677
2008	Term	8	44	20	13	8	0	7	56	23	27
2008	Casual	0	46	18	0	7	14	14	65	10	13
2008	Student	29	42	3	10	0	11	6	85	12	31

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	40	20	12	7	3	59	20	647
2017	Indeterminate (permanent)	20	39	19	10	8	3	61	19	743
2017	Term	23	22	14	18	13	9	50	35	22
2017	Casual	43	32	12	6	0	6	80	7	15
2017	Student	27	38	16	8	0	11	73	9	19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	39	16	6	3	4	0	74	9	643
2017	Indeterminate (permanent)	34	36	15	4	5	6	0	75	9	741
2017	Term	37	31	9	9	4	9	0	75	15	22
2017	Casual	76	24	0	0	0	0	0	100	0	15
2017	Student	60	16	5	11	2	5	0	80	14	19
2014	Indeterminate (permanent)	33	33	20	4	3	8	0	71	7	720
2014	Term	16	46	8	15	0	8	8	73	18	13
2014	Casual	49	17	17	0	0	17	0	80	0	12
2014	Student	62	22	5	0	0	11	0	94	0	18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	29	42	16	7	4	3	72	12	644
2017	Indeterminate (permanent)	31	42	11	8	5	2	75	13	741
2017	Term	53	33	5	0	9	0	86	9	21
2017	Casual	75	25	0	0	0	0	100	0	15
2017	Student	60	24	5	0	0	11	94	0	19
2014	Indeterminate (permanent)	29	37	17	7	5	4	69	13	722
2014	Term	8	54	8	15	8	8	67	25	13
2014	Casual	66	34	0	0	0	0	100	0	12
2014	Student	67	22	11	0	0	0	89	0	18
2011	Indeterminate (permanent)	28	40	16	7	5	4	71	13	798
2011	Term	40	32	19	5	5	0	72	10	21
2011	Casual	44	45	0	11	0	0	89	11	18
2011	Student	41	59	0	0	0	0	100	0	12

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	35	42	12	7	4	0	0	77	11	642
2017	Indeterminate (permanent)	39	39	9	7	5	0	0	79	12	743
2017	Term	50	23	9	18	0	0	0	73	18	22
2017	Casual	81	12	0	6	0	0	0	94	6	15
2017	Student	81	13	5	0	0	0	0	95	0	19
2014	Indeterminate (permanent)	33	37	14	8	6	1	0	71	15	722
2014	Term	31	38	8	16	8	0	0	69	23	13
2014	Casual	83	17	0	0	0	0	0	100	0	12
2014	Student	67	27	5	0	0	0	0	95	0	18
2011	Indeterminate (permanent)	37	37	13	7	6	0	0	74	13	799
2011	Term	35	51	10	0	5	0	0	86	5	21
2011	Casual	60	40	0	0	0	0	0	100	0	18
2011	Student	45	47	0	0	0	0	8	100	0	13
2008	Indeterminate (permanent)	31	39	12	10	8	1	0	71	17	678
2008	Term	55	24	11	5	5	0	0	79	10	27
2008	Casual	32	61	0	0	7	0	0	93	7	13
2008	Student	67	24	3	6	0	0	0	91	6	31

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	29	21	15	13	0	51	28	644
2017	Indeterminate (permanent)	24	31	19	12	13	0	55	26	743
2017	Term	32	18	23	18	4	5	52	24	22
2017	Casual	70	24	0	6	0	0	94	6	15
2017	Student	49	40	5	0	5	0	89	5	19
2014	Indeterminate (permanent)	13	31	18	19	18	1	45	38	722
2014	Term	0	54	31	0	16	0	54	16	13
2014	Casual	58	34	8	0	0	0	92	0	12
2014	Student	51	33	5	5	5	0	84	11	18
2011	Indeterminate (permanent)	21	33	20	12	12	1	55	25	798
2011	Term	28	39	23	5	5	0	68	10	21
2011	Casual	50	45	5	0	0	0	95	0	18
2011	Student	41	51	0	8	0	0	92	8	12

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	33	19	15	10	0	56	25	639
2017	Indeterminate (permanent)	25	36	14	14	11	0	61	25	743
2017	Term	28	18	27	27	0	0	46	27	22
2017	Casual	76	12	6	6	0	0	88	6	15
2017	Student	49	46	0	0	5	0	95	5	19
2014	Indeterminate (permanent)	16	32	16	20	16	0	48	36	722
2014	Term	0	54	15	15	16	0	54	31	13
2014	Casual	59	41	0	0	0	0	100	0	12
2014	Student	39	45	5	5	5	0	84	11	18
2011	Indeterminate (permanent)	23	40	15	11	10	1	63	22	799
2011	Term	34	38	18	0	10	0	72	10	21
2011	Casual	50	50	0	0	0	0	100	0	18
2011	Student	41	51	8	0	0	0	92	0	12
2008	Indeterminate (permanent)	20	35	18	14	12	1	55	27	681
2008	Term	46	32	10	7	5	0	78	12	27
2008	Casual	32	46	7	14	0	0	79	14	13
2008	Student	43	35	16	6	0	0	78	6	31

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	22	23	22	15	14	4	0	47	30	644
2017	Indeterminate (permanent)	24	24	18	15	15	4	1	50	31	742
2017	Term	32	14	18	18	9	9	0	50	30	22
2017	Casual	63	6	19	0	6	6	0	74	6	15
2017	Student	38	22	19	16	0	5	0	63	17	19
2014	Indeterminate (permanent)	17	21	19	16	22	5	0	40	40	722
2014	Term	0	46	8	23	23	0	0	46	46	13
2014	Casual	42	8	16	8	9	9	8	61	20	12
2014	Student	39	17	33	5	5	0	0	57	11	18
2011	Indeterminate (permanent)	24	28	16	12	15	5	0	55	28	799
2011	Term	38	29	9	14	5	4	0	71	19	21
2011	Casual	36	23	17	0	12	0	12	67	13	17
2011	Student	30	31	15	9	8	0	8	65	18	13
2008	Indeterminate (permanent)	19	26	18	18	13	5	1	48	33	680
2008	Term	30	23	21	10	11	5	0	55	23	27
2008	Casual	25	0	18	29	14	7	7	29	50	13
2008	Student	18	18	26	24	5	6	3	40	31	31

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	53	19	28	648
2017	Indeterminate (permanent)	49	19	32	743
2017	Term	50	15	36	22
2017	Casual	51	31	19	15
2017	Student	57	0	43	19
2014	Indeterminate (permanent)	52	18	30	721
2014	Term	39	15	46	13
2014	Casual	42	25	33	12
2014	Student	28	34	38	18
2011	Indeterminate (permanent)	47	22	31	798
2011	Term	43	29	28	21
2011	Casual	73	0	27	18
2011	Student	78	0	22	13

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	6	22	59	4	1	9	344
2017	Indeterminate (permanent)	5	20	64	4	1	7	361
2017	Term	0	27	37	9	27	0	11
2017	Student	0	0	10	0	90	0	11
2014	Indeterminate (permanent)	5	18	64	6	9999	7	379
2011	Indeterminate (permanent)	7	21	59	4	9999	8	373
2011	Casual	15	15	16	0	9999	54	13
2011	Student	0	29	20	20	9999	31	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	19	81	648
2018	Term	23	77	26

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	41	124

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	72	124

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	124

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	124

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	124

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	38	124

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	124

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	49	124

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	44	124

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	124

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	50	124

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	124

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	124

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	124

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	124

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	48	124

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	30	124

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	124

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	63	124

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	124

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	124

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	124

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	124

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	124

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	124

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	124

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	124

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	116

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	116

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	116

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	116

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	116

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	116

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	116

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	116

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	116

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	40	116

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	116

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	53	116

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	52	116

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	116

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	17	22	9	10	27	4	40	28	645
2018	Casual	27	0	6	9	0	50	7	63	22	26
2017	Indeterminate (permanent)	11	14	20	8	11	29	8	40	29	742
2017	Term	27	18	14	0	0	31	10	77	0	22
2017	Casual	19	18	12	6	6	38	0	60	20	15
2017	Student	5	0	0	0	0	67	27	100	0	19
2014	Indeterminate (permanent)	10	17	17	11	11	29	5	41	33	722
2014	Term	8	15	23	0	8	23	23	43	14	13
2014	Casual	25	17	8	0	0	25	24	83	0	12
2014	Student	6	6	11	0	6	23	48	40	20	17

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	31	20	8	9	7	0	59	18	645
2017	Indeterminate (permanent)	22	29	19	10	9	10	1	58	21	743
2017	Term	36	42	5	0	4	13	0	90	5	22
2017	Casual	63	12	0	6	6	12	0	86	14	15
2017	Student	22	40	0	0	0	33	5	100	0	19
2014	Indeterminate (permanent)	19	28	22	11	8	11	1	53	22	722
2014	Term	23	38	15	0	8	16	0	73	9	13
2014	Casual	42	34	0	0	0	24	0	100	0	12
2014	Student	27	35	22	0	5	11	0	70	6	18
2011	Indeterminate (permanent)	22	30	20	8	6	13	1	60	17	798
2011	Term	34	28	24	0	5	9	0	69	5	21
2011	Casual	40	22	5	11	0	21	0	79	14	18
2011	Student	31	45	0	8	0	9	8	91	9	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	9	91	648

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	60

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	80	60

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	60

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	60

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	60

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	60

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	60

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	60

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	60

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	60

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	27	60

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	60

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	22	60

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	60

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	60

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	60

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	60

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	60

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	60

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	60

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	60

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	60

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	65	60

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	55

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	55

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	55

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	55

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	55

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	55

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	47	55

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	57	55

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	55

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	55

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	17	24	5	6	35	4	43	18	645
2018	Term	14	18	25	0	0	35	8	56	0	26
2017	Indeterminate (permanent)	12	13	20	3	4	41	7	48	14	744
2017	Term	36	18	0	0	0	35	10	100	0	22
2017	Casual	31	12	0	6	0	36	14	87	13	15
2017	Student	5	0	0	5	0	73	16	50	50	19
2014	Indeterminate (permanent)	9	13	21	3	4	41	8	44	14	722
2014	Term	8	15	23	0	0	46	8	50	0	13
2014	Casual	34	9	8	0	0	34	16	83	0	12
2014	Student	0	5	11	0	5	46	33	25	25	18

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	30	23	6	5	12	1	62	12	644
2017	Indeterminate (permanent)	26	31	18	4	4	16	1	68	10	741
2017	Term	51	23	0	4	0	22	0	94	6	22
2017	Casual	75	0	0	6	0	18	0	92	8	15
2017	Student	27	11	8	5	0	43	5	74	11	19
2014	Indeterminate (permanent)	21	29	21	4	3	20	2	64	9	722
2014	Term	15	39	31	0	0	16	0	64	0	13
2014	Casual	50	33	8	0	0	8	0	91	0	12
2014	Student	22	29	16	0	5	22	5	70	7	18
2011	Indeterminate (permanent)	26	31	18	4	2	18	0	71	8	794
2011	Term	39	24	23	0	5	9	0	69	5	21
2011	Casual	44	28	6	5	0	17	0	87	6	18
2011	Student	41	8	25	0	0	26	0	66	0	12

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	26	21	17	17	0	1	44	35	647
2017	Indeterminate (permanent)	18	23	20	15	22	0	1	42	38	741
2017	Term	9	22	18	18	32	0	0	32	51	22
2017	Casual	6	25	25	25	20	0	0	31	44	15
2017	Student	5	40	5	27	16	5	0	48	46	19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	10	21	30	23	16	0	31	39	647
2017	Indeterminate (permanent)	11	24	26	20	19	1	35	39	743
2017	Term	0	42	23	13	23	0	42	36	22
2017	Casual	37	24	32	6	0	0	62	6	15
2017	Student	49	5	35	11	0	0	54	11	19

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	12	24	31	19	13	1	36	33	647
2017	Indeterminate (permanent)	13	27	25	18	16	1	40	34	738
2017	Term	34	28	19	14	5	0	63	19	21
2017	Casual	37	24	32	6	0	0	62	6	15
2017	Student	54	22	8	16	0	0	76	16	19

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	16	27	23	23	1	0	25	47	640
2017	Indeterminate (permanent)	12	18	25	20	25	0	1	30	45	741
2017	Term	5	18	19	37	23	0	0	22	59	22
2017	Casual	37	18	20	25	0	0	0	56	25	15
2017	Student	49	22	19	5	5	0	0	70	11	19

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	29	23	8	9	3	59	18	643
2017	Indeterminate (permanent)	28	27	20	11	10	4	58	21	742
2017	Term	38	18	18	22	4	0	56	27	22
2017	Casual	57	24	12	6	0	0	82	6	15
2017	Student	54	22	16	2	0	5	80	3	19

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	23	26	21	16	13	49	29	643
2017	Indeterminate (permanent)	23	27	24	14	12	50	26	741
2017	Term	23	18	22	27	10	41	37	22
2017	Casual	38	31	6	24	0	70	24	15
2017	Student	43	24	22	11	0	67	11	19

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	33	26	13	8	1	1	52	21	645
2018	Term	14	56	6	14	3	0	6	75	19	26
2017	Indeterminate (permanent)	22	31	24	12	9	1	1	54	22	741
2017	Term	23	32	18	18	9	0	0	55	27	22
2017	Casual	63	12	12	6	6	0	0	75	12	15
2017	Student	16	60	16	8	0	0	0	76	8	19

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	29	29	16	10	0	44	26	647
2017	Indeterminate (permanent)	16	29	26	15	13	1	45	28	740
2017	Term	28	28	22	9	13	0	56	22	22
2017	Casual	45	19	12	12	12	0	63	25	15
2017	Student	40	43	5	11	0	0	84	11	19

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	19	29	24	15	12	1	49	27	643
2017	Indeterminate (permanent)	19	28	22	16	13	1	48	30	740
2017	Term	19	27	23	18	13	0	46	31	22
2017	Casual	50	14	6	18	12	0	63	30	15
2017	Student	27	33	16	16	8	0	60	24	19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	33	23	10	6	0	1	60	16	643
2018	Term	24	39	17	4	13	4	0	66	17	26
2017	Indeterminate (permanent)	27	34	21	9	8	0	1	62	17	738
2017	Term	32	13	31	15	9	0	0	45	24	22
2017	Casual	69	0	6	18	6	0	0	69	25	15
2017	Student	54	13	22	5	5	0	0	67	11	19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	26	13	5	4	2	78	9	640
2017	Indeterminate (permanent)	55	23	12	5	2	1	80	8	744
2017	Term	63	9	5	9	9	6	76	19	22
2017	Casual	69	12	12	6	0	0	81	6	15
2017	Student	65	24	5	5	0	0	89	5	19

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	67	17	5	3	2	0	5	89	5	645

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	65	15	6	4	6	1	4	84	10	640
2018	Casual	78	9	6	3	0	0	3	90	4	26
2017	Indeterminate (permanent)	68	12	7	5	5	1	3	84	9	742
2017	Term	78	13	0	5	5	0	0	91	9	22
2017	Casual	94	0	0	6	0	0	0	94	6	15
2017	Student	87	8	5	0	0	0	0	95	0	19

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	56	28	10	3	2	1	85	5	646
2017	Indeterminate (permanent)	52	28	11	4	3	2	82	7	742
2017	Term	64	18	14	0	0	5	86	0	22
2017	Casual	88	6	0	6	0	0	94	6	15
2017	Student	73	16	11	0	0	0	89	0	19

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	23	13	9	8	1	70	17	642
2017	Indeterminate (permanent)	51	21	12	8	6	2	73	14	742
2017	Term	64	14	9	9	4	0	77	14	22
2017	Casual	75	6	6	0	12	0	81	12	15
2017	Student	65	27	8	0	0	0	92	0	19

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	16	7	2	2	22	86	5	642
2017	Indeterminate (permanent)	51	16	7	2	1	23	87	5	741
2017	Term	55	14	9	0	0	22	89	0	22
2017	Casual	68	0	0	0	0	32	100	0	15
2017	Student	62	5	0	0	0	33	100	0	19

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	62	21	9	2	1	0	4	87	3	639
2017	Indeterminate (permanent)	62	20	7	1	1	0	8	90	3	738
2017	Term	73	0	18	0	4	0	5	77	5	22
2017	Casual	88	0	6	0	0	6	0	93	0	15
2017	Student	84	11	0	0	0	0	5	100	0	19

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	76	12	4	1	1	5	93	3	645
2017	Indeterminate (permanent)	75	10	5	3	2	5	90	5	744
2017	Term	28	0	13	14	45	0	28	59	22
2017	Casual	31	6	32	12	18	0	37	31	15
2017	Student	46	5	22	5	22	0	51	27	19

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	48	29	12	5	2	1	3	80	7	645
2017	Indeterminate (permanent)	51	26	13	5	2	0	3	80	7	743
2017	Term	77	9	14	0	0	0	0	86	0	22
2017	Casual	76	19	6	0	0	0	0	94	0	15
2017	Student	57	11	27	0	5	0	0	67	5	19

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	7	29	39	18	7	36	25	648
2017	Indeterminate (permanent)	7	25	40	18	9	33	27	744
2017	Term	5	36	32	18	9	41	27	22
2017	Casual	31	18	32	18	0	50	18	15
2017	Student	27	27	35	11	0	54	11	19

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	23	37	19	6	25	38	643
2017	Indeterminate (permanent)	12	25	39	16	7	24	37	741
2017	Term	22	9	40	28	0	28	32	22
2017	Casual	6	19	44	19	13	31	25	15
2017	Student	5	11	30	33	22	54	16	19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	42	16	9	5	2	70	13	642
2017	Indeterminate (permanent)	27	41	12	10	6	3	71	16	744
2017	Term	23	36	5	18	9	9	65	30	22
2017	Casual	50	32	6	6	6	0	82	12	15
2017	Student	11	51	5	11	0	22	79	14	19

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	34	20	17	12	1	0	51	29	644
2017	Indeterminate (permanent)	15	37	14	19	15	1	0	52	34	742
2017	Term	19	36	9	18	9	5	4	60	30	22
2017	Casual	63	12	0	12	12	0	0	76	24	15
2017	Student	27	46	22	0	5	0	0	73	5	19

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	29	24	12	13	1	1	21	79	648
2018	Term	39	27	3	24	4	0	4	40	60	26
2017	Indeterminate (permanent)	22	26	20	14	15	2	0	23	77	742
2017	Term	5	27	9	42	18	0	0	5	95	22
2017	Casual	19	12	37	0	32	0	0	19	81	15
2017	Student	19	33	11	11	16	5	5	21	79	19

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	499
2017	Indeterminate (permanent)	21	559
2017	Term	48	21
2017	Casual	62	12
2017	Student	46	13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	499
2017	Indeterminate (permanent)	34	559
2017	Term	43	21
2017	Casual	39	12
2017	Student	77	13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	20	499
2017	Indeterminate (permanent)	17	559
2017	Term	35	21
2017	Casual	37	12
2017	Student	31	13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	54	499
2017	Indeterminate (permanent)	59	559
2017	Term	23	21
2017	Casual	24	12
2017	Student	0	13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	8	499
2017	Indeterminate (permanent)	9	559
2017	Term	0	21
2017	Casual	0	12
2017	Student	0	13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	31	499

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	499
2017	Indeterminate (permanent)	40	559
2017	Term	44	21
2017	Casual	54	12
2017	Student	23	13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	4	34	22	12	6	22	477
2017	Indeterminate (permanent)	4	41	20	10	5	20	549
2017	Term	0	39	25	5	5	26	20
2017	Casual	0	61	0	22	0	17	12
2017	Student	0	62	15	8	0	15	13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	26	74	499

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	22	18	16	23	2	6	38	42	500
2017	Indeterminate (permanent)	10	19	14	19	28	1	9	31	53	562
2017	Term	24	9	9	23	25	5	5	36	53	21
2017	Casual	38	15	15	0	24	8	0	58	26	12
2017	Student	8	31	8	23	23	0	8	42	50	13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	3	12	13	17	49	2	5	16	70	499
2017	Indeterminate (permanent)	2	5	8	17	61	2	5	8	84	560
2017	Term	5	5	0	27	49	9	5	11	89	21
2017	Casual	23	7	7	15	46	0	0	31	62	12
2017	Student	0	15	0	23	54	0	8	17	83	13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	15	16	12	17	1	6	52	31	645

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Public Safety Canada by Question 77. What is your current employee status?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other