2018 Public Service Employee Survey Results for Public Safety Canada by Question 76. Are you currently a shift worker

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 11 66 17 0 6 0 0 77 6 16
2018 Non-shift worker 24 45 9 15 7 0 0 69 21 692
2017 Shift worker 19 41 17 14 9 0 0 60 23 29
2017 Non-shift worker 27 40 11 13 9 0 0 67 22 768
2014 Shift worker 22 30 13 24 9 3 0 53 34 44
2014 Non-shift worker 24 38 12 17 9 0 1 62 26 721
2011 Shift worker 14 34 20 17 5 0 9 53 25 35
2011 Non-shift worker 26 37 14 14 8 0 1 64 22 817
2008 Shift worker 24 38 14 22 0 0 2 63 22 43
2008 Non-shift worker 26 37 15 12 8 0 2 64 21 711

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 11 54 9 11 14 0 0 65 26 16
2018 Non-shift worker 41 39 10 7 3 0 0 80 10 690
2017 Shift worker 31 42 6 16 5 0 0 73 21 29
2017 Non-shift worker 42 38 8 8 4 0 0 80 12 769
2014 Shift worker 29 41 12 13 4 0 0 70 18 44
2014 Non-shift worker 38 36 11 9 7 0 0 74 15 721
2011 Shift worker 20 40 18 14 6 0 3 62 20 35
2011 Non-shift worker 44 36 8 7 5 0 0 80 12 820
2008 Shift worker 41 22 21 9 8 0 0 63 16 43
2008 Non-shift worker 41 35 10 9 4 0 0 77 13 710

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 28 37 14 15 6 0 0 65 20 16
2018 Non-shift worker 47 35 8 6 4 0 0 82 10 687
2017 Shift worker 34 28 3 29 6 0 0 62 36 29
2017 Non-shift worker 48 36 5 7 4 0 0 84 11 767
2014 Shift worker 33 33 13 8 12 0 0 66 21 44
2014 Non-shift worker 43 37 8 7 6 0 0 80 13 720
2011 Shift worker 26 42 12 5 12 0 3 70 18 35
2011 Non-shift worker 48 36 7 5 4 0 0 84 9 821
2008 Shift worker 25 52 11 2 10 0 0 77 12 43
2008 Non-shift worker 46 37 8 4 4 0 0 83 9 710

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 30 35 20 0 15 0 0 65 15 16
2018 Non-shift worker 40 33 11 11 5 0 0 73 16 690
2017 Shift worker 29 31 14 9 11 6 0 63 22 29
2017 Non-shift worker 41 32 8 11 8 0 0 73 19 769
2014 Shift worker 37 30 19 8 6 0 0 66 15 44
2014 Non-shift worker 32 34 11 12 11 0 0 66 23 720
2011 Shift worker 23 37 26 6 6 0 3 62 12 35
2011 Non-shift worker 37 37 11 8 6 0 0 74 15 820

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 9 45 26 9 11 0 0 54 20 16
2018 Non-shift worker 33 43 11 9 4 0 0 76 13 689
2017 Shift worker 19 45 9 15 11 0 0 64 26 29
2017 Non-shift worker 31 45 9 10 5 0 0 76 15 768
2014 Shift worker 25 37 23 6 8 0 0 62 15 44
2014 Non-shift worker 28 39 11 13 10 0 0 67 22 721
2011 Shift worker 20 34 31 6 6 0 3 56 12 35
2011 Non-shift worker 33 41 11 9 7 0 0 73 16 818
2008 Shift worker 27 42 19 4 8 0 0 69 12 43
2008 Non-shift worker 33 41 11 8 7 0 0 74 15 702

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 17 42 11 9 20 0 0 59 29 16
2018 Non-shift worker 30 33 13 15 9 0 0 63 24 693
2017 Shift worker 20 34 5 21 20 0 0 54 41 29
2017 Non-shift worker 31 37 12 12 8 0 0 68 20 769
2014 Shift worker 23 38 17 11 11 0 0 61 22 44
2014 Non-shift worker 22 32 16 15 14 0 0 55 29 721
2011 Shift worker 14 34 14 26 5 0 6 52 33 35
2011 Non-shift worker 25 37 14 13 10 0 0 63 23 818

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 34 29 6 0 0 0 65 6 16
2018 Non-shift worker 28 37 14 15 7 0 0 65 21 692
2017 Shift worker 6 62 10 11 12 0 0 67 23 29
2017 Non-shift worker 25 44 9 14 7 0 0 69 22 768

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 19 51 12 17 0 0 0 71 17 16
2018 Non-shift worker 43 38 11 5 2 0 0 82 8 692
2017 Shift worker 37 46 3 14 0 0 0 83 14 29
2017 Non-shift worker 41 37 9 8 5 1 0 79 13 769
2014 Shift worker 46 36 11 2 4 0 0 83 6 44
2014 Non-shift worker 36 36 12 11 5 0 0 72 16 720
2011 Shift worker 29 43 22 3 0 0 3 74 3 35
2011 Non-shift worker 38 40 11 7 4 0 0 78 11 819
2008 Shift worker 40 52 2 0 5 0 0 92 5 43
2008 Non-shift worker 39 37 11 7 5 1 0 77 12 710

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 20 34 20 11 15 0 0 54 26 16
2018 Non-shift worker 32 36 12 13 7 0 0 68 20 689
2017 Shift worker 22 40 5 18 14 0 0 62 32 29
2017 Non-shift worker 32 36 12 11 9 0 0 68 19 769

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 37 28 35 0 0 0 0 65 0 16
2018 Non-shift worker 50 36 10 2 2 0 0 85 4 687
2017 Shift worker 44 36 15 3 3 0 0 79 5 29
2017 Non-shift worker 48 36 8 5 3 0 0 85 7 768
2014 Shift worker 51 30 13 4 2 0 0 81 6 44
2014 Non-shift worker 56 27 10 3 3 1 0 84 6 720
2011 Shift worker 31 37 25 0 3 0 3 71 3 35
2011 Non-shift worker 56 31 9 2 2 0 0 87 4 821

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 5 28 20 31 15 0 0 34 46 16
2018 Non-shift worker 30 41 11 12 6 0 0 71 18 690
2017 Shift worker 16 40 13 20 11 0 0 56 31 29
2017 Non-shift worker 34 39 11 10 6 0 0 73 16 765
2014 Shift worker 17 39 25 13 6 0 0 56 19 44
2014 Non-shift worker 25 39 11 13 12 0 0 64 25 721
2011 Shift worker 9 45 12 26 6 0 3 55 33 35
2011 Non-shift worker 33 38 10 11 6 1 0 72 17 822

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 14 34 20 17 15 0 0 48 32 16
2018 Non-shift worker 34 37 14 10 6 0 0 71 15 685
2017 Shift worker 32 22 15 23 8 0 0 54 31 29
2017 Non-shift worker 37 34 13 9 7 0 0 71 16 768
2014 Shift worker 25 35 28 6 6 0 0 59 12 44
2014 Non-shift worker 31 33 12 12 11 0 0 64 23 720

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 34 32 0 9 0 0 59 9 16
2018 Non-shift worker 30 36 14 13 7 0 1 67 20 689
2017 Shift worker 29 45 9 8 8 0 0 74 17 29
2017 Non-shift worker 32 38 11 10 7 1 1 72 17 765
2014 Shift worker 25 51 15 5 4 0 0 76 9 44
2014 Non-shift worker 29 33 14 14 9 0 0 63 23 721
2011 Shift worker 20 52 14 5 3 0 6 77 8 35
2011 Non-shift worker 39 36 11 9 4 1 1 76 13 822

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 28 63 0 3 6 0 0 91 9 16
2018 Non-shift worker 36 41 12 7 4 0 0 77 11 692
2017 Shift worker 32 42 6 9 11 0 0 74 20 29
2017 Non-shift worker 37 38 11 9 5 0 0 75 14 764
2014 Shift worker 27 50 11 6 6 0 0 77 13 44
2014 Non-shift worker 33 36 14 9 8 0 0 69 17 721
2011 Shift worker 22 52 17 6 0 0 3 76 6 35
2011 Non-shift worker 39 40 9 8 4 0 0 79 12 821
2008 Shift worker 47 39 4 4 5 0 0 86 10 43
2008 Non-shift worker 39 42 7 9 3 0 0 80 12 710

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 62 32 6 0 0 0 0 94 0 16
2018 Non-shift worker 26 33 23 9 9 0 0 59 18 695
2017 Shift worker 42 28 27 4 0 0 0 70 4 29
2017 Non-shift worker 28 35 20 11 7 0 1 63 18 769
2014 Shift worker 53 35 10 0 0 0 2 90 0 44
2014 Non-shift worker 26 34 19 12 9 0 0 60 21 720
2011 Shift worker 52 40 3 3 0 0 3 95 3 35
2011 Non-shift worker 27 38 19 9 5 0 1 66 14 818
2008 Shift worker 46 23 22 5 0 0 4 72 5 43
2008 Non-shift worker 26 34 20 10 10 0 1 60 20 710

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 9 20 45 9 17 0 0 26 29 16
2018 Non-shift worker 14 28 37 16 5 0 1 21 42 693
2017 Shift worker 15 26 36 13 6 0 3 19 43 29
2017 Non-shift worker 14 26 39 13 5 1 2 18 42 767
2014 Shift worker 4 16 39 34 2 5 0 38 21 44
2014 Non-shift worker 17 27 37 13 5 0 1 19 44 721
2011 Shift worker 3 33 34 24 3 0 3 28 37 35
2011 Non-shift worker 14 23 36 18 7 1 2 25 38 816
2008 Shift worker 7 31 47 7 9 0 0 15 38 43
2008 Non-shift worker 15 29 34 15 5 0 1 20 45 708

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 15 6 23 37 11 9 0 53 22 16
2018 Non-shift worker 17 25 27 20 8 1 1 29 43 692
2017 Shift worker 10 24 28 18 15 3 3 35 36 29
2017 Non-shift worker 15 22 28 20 10 3 2 32 38 765
2014 Shift worker 8 17 29 24 16 5 0 42 27 44
2014 Non-shift worker 22 28 27 12 7 2 1 20 52 720
2011 Shift worker 5 18 25 29 14 3 6 47 25 35
2011 Non-shift worker 17 16 26 23 14 2 3 39 34 819
2008 Shift worker 7 22 30 24 13 2 2 39 30 43
2008 Non-shift worker 21 26 26 14 8 3 2 23 49 704

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 11 18 28 14 23 0 6 39 31 16
2018 Non-shift worker 24 24 30 15 4 1 1 20 49 688
2017 Shift worker 12 25 22 20 6 6 9 30 44 29
2017 Non-shift worker 23 23 31 15 5 1 2 20 48 766
2014 Shift worker 20 23 26 20 5 5 0 27 46 44
2014 Non-shift worker 30 27 26 10 4 1 2 14 59 721
2011 Shift worker 17 17 26 23 8 3 6 34 37 35
2011 Non-shift worker 23 28 28 14 5 1 2 19 52 815
2008 Shift worker 14 13 27 29 4 10 2 38 31 43
2008 Non-shift worker 27 29 24 11 5 1 3 16 59 709

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 0 6 20 40 34 0 0 74 6 16
2018 Non-shift worker 16 22 36 18 6 1 1 25 39 689
2017 Shift worker 6 23 14 29 22 0 6 54 31 29
2017 Non-shift worker 16 25 33 18 6 1 2 25 42 762
2014 Shift worker 2 5 28 34 22 5 4 62 8 44
2014 Non-shift worker 18 26 33 16 6 1 1 22 45 721
2011 Shift worker 3 12 36 32 11 0 6 46 16 35
2011 Non-shift worker 15 22 34 19 8 1 1 27 38 819
2008 Shift worker 10 15 22 34 20 0 0 54 25 43
2008 Non-shift worker 16 25 31 19 7 0 2 26 42 707

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 11 29 6 11 34 9 0 50 44 16
2018 Non-shift worker 24 29 25 13 5 2 1 19 55 691
2017 Shift worker 21 15 28 6 23 3 3 32 38 29
2017 Non-shift worker 28 25 25 12 6 2 2 19 55 764
2014 Shift worker 3 14 34 25 17 5 2 46 18 44
2014 Non-shift worker 33 28 22 11 5 1 1 16 62 721
2011 Shift worker 14 20 23 22 11 0 9 37 38 35
2011 Non-shift worker 22 24 26 16 8 1 2 25 48 817
2008 Shift worker 11 17 27 24 13 4 4 41 30 43
2008 Non-shift worker 19 23 28 17 9 1 3 28 44 707

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 20 29 26 0 11 9 5 12 57 16
2018 Non-shift worker 26 28 24 13 5 2 2 18 56 690
2017 Shift worker 22 23 32 6 3 12 3 11 52 29
2017 Non-shift worker 23 24 29 13 8 1 3 22 48 767
2014 Shift worker 5 24 29 22 14 5 0 38 31 44
2014 Non-shift worker 18 21 31 17 8 1 3 26 41 719
2011 Shift worker 23 29 19 15 8 0 6 24 55 35
2011 Non-shift worker 15 18 27 24 10 3 3 36 36 817
2008 Shift worker 14 27 18 21 9 7 4 33 47 43
2008 Non-shift worker 24 26 27 12 6 2 3 19 52 708

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 9 11 20 31 14 9 5 53 24 16
2018 Non-shift worker 23 27 31 12 5 1 1 17 51 694
2017 Shift worker 17 19 35 11 12 0 6 24 39 29
2017 Non-shift worker 22 23 32 12 6 3 2 19 47 769
2014 Shift worker 13 17 26 22 14 5 2 39 32 44
2014 Non-shift worker 28 26 28 11 5 1 1 17 55 720
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 28 20 23 0 15 0 14 56 17 16
2018 Non-shift worker 24 33 16 11 8 6 3 62 21 691
2017 Shift worker 25 34 17 6 8 6 3 65 16 29
2017 Non-shift worker 29 30 12 11 9 5 4 64 22 767
2014 Shift worker 36 29 11 13 4 5 2 70 19 44
2014 Non-shift worker 28 31 13 11 10 3 3 63 23 721

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 63 23 6 0 9 0 0 85 9 16
2018 Non-shift worker 47 26 8 11 8 1 0 73 19 690
2017 Shift worker 37 37 6 11 8 0 0 74 20 29
2017 Non-shift worker 47 26 8 10 9 0 0 73 19 769
2014 Shift worker 42 23 15 14 6 0 0 65 20 44
2014 Non-shift worker 40 26 10 13 10 1 0 67 23 721

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 17 20 11 17 15 14 5 46 40 16
2018 Non-shift worker 14 24 17 15 13 13 4 46 33 686
2017 Shift worker 5 15 15 13 21 31 0 30 48 29
2017 Non-shift worker 14 24 15 13 13 18 2 48 33 767
2014 Shift worker 12 20 23 19 12 14 0 37 36 44
2014 Non-shift worker 13 24 18 13 16 13 3 43 35 721

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 57 32 0 6 0 0 5 94 6 16
2018 Non-shift worker 50 33 6 7 4 0 0 83 11 688
2017 Shift worker 48 38 5 9 0 0 0 85 9 29
2017 Non-shift worker 48 31 8 8 5 0 0 80 13 765
2014 Shift worker 45 37 13 0 4 0 0 82 4 44
2014 Non-shift worker 43 33 9 10 5 0 0 76 15 721

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 37 43 6 14 0 0 0 80 14 16
2018 Non-shift worker 43 39 8 6 3 0 0 82 9 690
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 29 51 6 9 6 0 0 80 15 16
2018 Non-shift worker 40 34 10 10 6 0 0 74 16 689
2017 Shift worker 12 41 8 17 15 6 0 57 34 29
2017 Non-shift worker 41 37 8 8 6 1 0 78 14 769
2014 Shift worker 44 35 6 6 4 3 2 83 11 44
2014 Non-shift worker 39 31 11 10 9 0 0 70 19 721
2011 Shift worker 20 36 20 14 6 0 3 58 20 35
2011 Non-shift worker 37 33 11 11 7 0 1 71 18 821
2008 Shift worker 50 24 16 5 2 0 2 76 8 43
2008 Non-shift worker 33 33 11 11 10 1 0 67 22 711

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 54 31 6 0 9 0 0 85 9 16
2018 Non-shift worker 45 30 11 8 5 1 0 75 13 690
2017 Shift worker 31 40 12 6 5 6 0 75 12 29
2017 Non-shift worker 47 30 9 7 6 2 1 78 13 768
2014 Shift worker 49 28 10 4 2 5 2 82 7 44
2014 Non-shift worker 42 27 11 8 8 2 1 72 16 721
2011 Shift worker 17 39 17 12 6 3 6 62 19 35
2011 Non-shift worker 42 29 12 7 7 2 1 73 15 820
2008 Shift worker 49 28 14 2 0 7 0 83 2 43
2008 Non-shift worker 43 26 9 9 8 4 1 72 18 711

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 46 45 0 0 9 0 0 91 9 16
2018 Non-shift worker 43 30 11 9 7 0 0 73 16 687
2017 Shift worker 25 33 15 9 11 6 0 62 22 29
2017 Non-shift worker 46 30 8 10 6 0 1 76 16 768
2014 Shift worker 43 28 9 11 4 3 2 75 16 44
2014 Non-shift worker 41 29 10 11 9 0 0 70 20 721
2011 Shift worker 26 37 17 14 3 0 3 65 17 35
2011 Non-shift worker 40 31 9 11 8 0 0 72 19 820
2008 Shift worker 35 33 17 10 5 0 0 68 14 43
2008 Non-shift worker 38 31 8 11 10 1 1 70 22 711

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 60 17 14 0 9 0 0 77 9 16
2018 Non-shift worker 58 22 7 6 6 1 0 81 11 690
2017 Shift worker 43 46 3 6 3 0 0 89 9 29
2017 Non-shift worker 59 24 7 3 5 1 0 84 9 768

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 20 20 0 9 0 0 71 9 16
2018 Non-shift worker 47 27 11 9 6 0 0 74 15 686
2017 Shift worker 40 24 17 8 10 0 0 64 18 29
2017 Non-shift worker 51 26 9 6 7 0 0 77 14 767
2014 Shift worker 53 28 6 9 4 0 0 81 13 44
2014 Non-shift worker 42 29 10 7 11 0 0 71 19 719
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Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 43 16 26 11 3 0 0 59 15 16
2018 Non-shift worker 24 32 17 13 8 5 0 59 23 694
2017 Shift worker 45 21 19 8 3 4 0 69 11 29
2017 Non-shift worker 27 36 12 10 11 5 0 66 21 769
2014 Shift worker 24 36 17 3 6 14 0 69 11 44
2014 Non-shift worker 14 30 18 15 15 8 0 47 33 721
2011 Shift worker 14 32 23 11 6 11 3 53 20 35
2011 Non-shift worker 26 28 19 10 10 7 0 59 21 819

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 45 0 11 9 0 0 80 20 16
2018 Non-shift worker 23 29 16 17 12 2 0 54 30 695
2017 Shift worker 41 34 6 4 11 4 0 78 15 29
2017 Non-shift worker 25 35 14 12 13 1 0 60 25 767
2014 Shift worker 28 20 28 12 6 5 0 51 19 44
2014 Non-shift worker 12 30 18 19 18 2 0 44 38 719
2011 Shift worker 17 41 20 11 6 3 3 61 18 35
2011 Non-shift worker 25 31 18 11 13 2 0 57 25 817
2008 Shift worker 42 40 10 4 2 2 0 83 7 43
2008 Non-shift worker 17 30 16 18 14 4 0 49 34 706

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 25 20 11 9 0 0 59 20 16
2018 Non-shift worker 14 29 19 20 14 4 0 45 35 691
2017 Shift worker 39 33 14 0 11 4 0 74 11 29
2017 Non-shift worker 17 30 18 18 13 4 0 49 32 769
2014 Shift worker 26 20 26 12 8 8 0 50 22 44
2014 Non-shift worker 7 27 18 24 19 5 0 36 45 720
2011 Shift worker 14 38 23 3 5 14 3 63 10 35
2011 Non-shift worker 15 34 17 18 12 4 0 51 31 821
2008 Shift worker 26 38 14 9 2 10 0 72 12 43
2008 Non-shift worker 9 27 18 24 16 7 0 38 43 710

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 14 26 17 9 0 0 48 26 16
2018 Non-shift worker 13 30 18 23 14 2 0 44 38 695
2017 Shift worker 36 24 6 15 12 6 0 65 29 29
2017 Non-shift worker 16 32 14 19 16 3 0 49 36 768
2014 Shift worker 21 29 18 13 11 8 0 55 26 44
2014 Non-shift worker 7 29 16 25 20 3 0 37 46 721
2011 Shift worker 11 40 23 12 5 6 3 56 19 35
2011 Non-shift worker 15 33 17 18 14 1 0 49 33 821
2008 Shift worker 27 37 18 7 7 4 0 68 14 43
2008 Non-shift worker 13 29 15 24 16 3 0 43 41 710
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 29 23 17 0 0 0 60 17 16
2018 Non-shift worker 21 41 20 12 6 1 0 62 18 691
2017 Shift worker 27 41 13 12 8 0 0 68 20 29
2017 Non-shift worker 24 43 16 9 6 1 0 69 15 765
2014 Shift worker 31 30 21 10 4 3 0 63 15 44
2014 Non-shift worker 22 40 19 11 6 2 0 63 18 721
2011 Shift worker 26 49 9 11 0 3 3 80 11 35
2011 Non-shift worker 43 36 10 6 4 1 1 81 9 818

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 6 55 15 19 6 0 0 60 25 15
2018 Non-shift worker 28 36 15 11 6 2 1 67 18 694
2017 Shift worker 32 33 12 13 11 0 0 64 24 29
2017 Non-shift worker 32 36 13 10 6 2 1 71 16 766
2014 Shift worker 24 29 20 14 5 5 3 58 21 44
2014 Non-shift worker 31 35 12 11 6 4 1 70 18 721
2011 Shift worker 28 23 11 14 6 6 12 62 24 35
2011 Non-shift worker 33 32 13 9 6 5 2 70 16 814
2008 Shift worker 35 27 20 4 7 4 2 67 12 43
2008 Non-shift worker 28 34 11 11 8 6 1 67 20 711

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 11 57 17 11 3 0 0 68 15 16
2018 Non-shift worker 28 39 19 7 7 1 0 68 14 692

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 22 23 14 14 15 11 0 51 33 16
2018 Non-shift worker 13 18 20 16 19 12 2 36 40 694
2017 Shift worker 6 18 12 11 24 15 13 34 49 29
2017 Non-shift worker 13 21 16 16 16 14 3 41 39 767
2014 Shift worker 11 13 15 25 19 15 0 29 53 44
2014 Non-shift worker 12 17 18 18 22 10 2 33 46 721
2011 Shift worker 11 17 15 6 25 12 14 37 43 35
2011 Non-shift worker 13 16 19 16 18 13 6 35 42 818

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 6 21 30 18 16 9 0 29 37 15
2018 Non-shift worker 17 30 18 19 14 2 0 48 34 692
2017 Shift worker 22 35 8 6 20 9 0 63 28 29
2017 Non-shift worker 22 35 16 13 10 4 0 60 24 766
2014 Shift worker 17 17 19 20 24 3 0 35 45 44
2014 Non-shift worker 14 28 16 18 21 2 0 43 40 719
2011 Shift worker 17 20 17 34 6 3 3 40 42 35
2011 Non-shift worker 21 32 14 15 14 2 1 55 30 817
2008 Shift worker 25 37 12 20 4 0 2 63 24 43
2008 Non-shift worker 21 34 17 15 11 2 0 56 27 711

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 14 34 37 0 15 0 0 48 15 16
2018 Non-shift worker 15 26 15 17 21 4 2 44 40 692
2017 Shift worker 22 36 7 0 29 0 6 62 31 29
2017 Non-shift worker 18 27 14 15 20 3 2 48 37 769
2014 Shift worker 21 12 14 26 27 0 0 34 53 44
2014 Non-shift worker 10 19 11 22 33 2 2 31 58 721
2011 Shift worker 5 23 18 17 28 2 6 31 50 35
2011 Non-shift worker 16 24 17 17 23 1 2 41 41 819
2008 Shift worker 11 37 24 7 10 5 7 54 19 43
2008 Non-shift worker 20 31 15 14 15 3 2 54 31 708

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 5 42 23 11 9 9 0 52 22 16
2018 Non-shift worker 19 39 20 12 6 3 0 60 19 694
2017 Shift worker 13 49 12 24 3 0 0 62 27 29
2017 Non-shift worker 21 38 19 10 8 4 0 62 19 768

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 39 40 17 3 0 0 0 80 3 16
2018 Non-shift worker 35 37 15 6 3 4 0 75 9 690
2017 Shift worker 32 27 6 15 17 3 0 61 33 29
2017 Non-shift worker 36 35 14 4 4 6 0 76 9 766
2014 Shift worker 38 34 13 6 0 9 0 79 7 44
2014 Non-shift worker 33 32 20 4 3 8 0 71 7 719

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 39 52 0 9 0 0 0 91 9 16
2018 Non-shift worker 31 40 15 7 4 3 0 73 11 691
2017 Shift worker 35 43 8 8 5 0 0 78 14 29
2017 Non-shift worker 34 41 11 7 5 3 0 77 12 765
2014 Shift worker 38 36 15 6 2 2 0 76 8 44
2014 Non-shift worker 30 37 17 7 5 4 0 69 13 721
2011 Shift worker 24 41 17 6 3 6 3 71 9 35
2011 Non-shift worker 28 40 15 7 5 4 0 72 12 820

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 37 0 6 9 0 0 85 15 16
2018 Non-shift worker 37 41 12 6 4 0 0 78 10 689
2017 Shift worker 47 37 3 11 3 0 0 84 14 29
2017 Non-shift worker 42 37 9 7 5 0 0 79 12 768
2014 Shift worker 45 34 11 5 4 0 0 80 9 44
2014 Non-shift worker 34 36 14 8 6 1 0 71 14 721
2011 Shift worker 39 38 8 12 0 0 3 79 12 35
2011 Non-shift worker 37 38 12 6 6 0 0 76 12 822
2008 Shift worker 51 33 10 4 2 0 0 84 7 43
2008 Non-shift worker 32 39 11 10 8 1 0 71 17 709

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 32 3 6 11 0 0 80 17 16
2018 Non-shift worker 24 29 21 14 12 0 0 53 26 691
2017 Shift worker 31 36 13 11 9 0 0 68 20 29
2017 Non-shift worker 26 30 19 12 13 0 0 57 25 768
2014 Shift worker 27 41 17 4 11 0 0 68 15 44
2014 Non-shift worker 14 31 17 19 18 1 0 45 38 721
2011 Shift worker 11 37 26 22 0 0 3 50 23 35
2011 Non-shift worker 22 33 20 11 12 2 0 57 24 820

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 30 55 0 9 6 0 0 85 15 16
2018 Non-shift worker 25 33 19 14 9 0 0 58 23 686
2017 Shift worker 21 50 5 15 9 0 0 71 24 29
2017 Non-shift worker 28 35 14 13 10 0 0 62 24 768
2014 Shift worker 25 47 13 8 6 0 0 72 15 44
2014 Non-shift worker 16 32 16 20 16 0 0 48 36 721
2011 Shift worker 11 43 31 9 3 0 3 56 12 35
2011 Non-shift worker 25 40 14 11 10 1 0 65 21 821
2008 Shift worker 48 34 10 8 0 0 0 82 8 43
2008 Non-shift worker 20 35 18 14 12 0 0 56 26 712

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 30 26 21 11 11 0 0 56 23 16
2018 Non-shift worker 23 24 21 15 13 4 1 49 29 691
2017 Shift worker 15 34 21 12 18 0 0 49 30 29
2017 Non-shift worker 26 23 18 15 14 4 1 51 30 767
2014 Shift worker 12 32 30 8 15 3 0 46 23 44
2014 Non-shift worker 18 20 18 17 22 5 0 40 41 721
2011 Shift worker 21 38 6 15 17 0 3 61 33 34
2011 Non-shift worker 25 27 17 11 14 5 0 55 27 822
2008 Shift worker 31 17 20 20 4 4 2 52 26 43
2008 Non-shift worker 19 26 18 18 13 5 1 48 33 711
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Shift worker 35 28 38 16
2018 Non-shift worker 52 19 29 695
2017 Shift worker 51 12 37 29
2017 Non-shift worker 49 19 32 768
2014 Shift worker 38 33 29 44
2014 Non-shift worker 52 17 30 720
2011 Shift worker 62 18 20 35
2011 Non-shift worker 47 21 31 821
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 11 14 26 6 9 17 17 38 23 16
2018 Non-shift worker 11 16 21 9 10 28 5 41 28 691
2017 Shift worker 16 13 6 6 5 36 18 62 25 29
2017 Non-shift worker 11 13 19 7 10 31 9 41 28 767
2014 Shift worker 16 22 16 4 8 19 14 57 19 44
2014 Non-shift worker 10 16 17 11 10 29 6 40 33 720

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 46 6 6 9 0 9 78 16 16
2018 Non-shift worker 25 31 20 8 8 8 0 60 18 692
2017 Shift worker 13 39 6 15 8 16 3 64 28 29
2017 Non-shift worker 23 30 18 9 8 11 1 60 19 768
2014 Shift worker 23 35 13 4 6 19 0 71 13 44
2014 Non-shift worker 19 28 22 11 8 11 1 54 21 721
2011 Shift worker 20 30 12 15 9 9 6 59 28 35
2011 Non-shift worker 23 30 20 8 6 13 1 62 16 821
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 16 9 32 0 3 26 14 41 6 16
2018 Non-shift worker 11 16 23 5 5 35 5 45 17 691
2017 Shift worker 16 9 6 3 6 46 14 62 23 29
2017 Non-shift worker 13 12 19 4 3 42 7 49 14 769
2014 Shift worker 11 18 13 2 4 33 19 60 13 44
2014 Non-shift worker 9 13 21 3 3 42 8 44 14 721

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 32 37 18 0 4 9 0 76 4 15
2018 Non-shift worker 25 30 22 6 4 12 1 63 12 691
2017 Shift worker 25 17 21 5 4 19 9 58 13 29
2017 Non-shift worker 27 29 17 4 3 18 1 70 10 767
2014 Shift worker 21 29 16 4 2 24 3 69 8 44
2014 Non-shift worker 21 29 21 3 3 20 2 64 9 721
2011 Shift worker 25 17 31 9 3 11 3 49 14 35
2011 Non-shift worker 27 31 17 4 2 18 0 72 7 816
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 20 26 17 26 11 0 0 46 37 16
2018 Non-shift worker 18 27 21 16 16 0 1 46 33 694
2017 Shift worker 14 25 9 25 27 0 0 39 52 29
2017 Non-shift worker 17 24 20 15 22 0 1 42 38 766

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 43 31 26 0 0 0 0 74 0 16
2018 Non-shift worker 11 21 30 22 15 0 0 32 37 694
2017 Shift worker 23 19 33 19 5 0 0 42 25 29
2017 Non-shift worker 13 23 26 19 18 0 1 36 37 768

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 43 37 20 0 0 0 0 80 0 16
2018 Non-shift worker 13 24 31 18 13 0 1 37 31 694
2017 Shift worker 28 26 28 9 6 0 3 56 15 28
2017 Non-shift worker 16 27 24 18 15 0 1 43 33 763

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 0 34 26 29 6 5 0 36 37 16
2018 Non-shift worker 11 17 27 23 22 1 0 28 45 687
2017 Shift worker 21 18 21 18 22 0 0 39 40 29
2017 Non-shift worker 13 18 25 20 23 0 1 32 44 766

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 54 15 17 0 0 0 14 80 0 16
2018 Non-shift worker 30 29 22 8 8 0 3 61 16 690
2017 Shift worker 24 29 27 15 3 0 3 55 18 29
2017 Non-shift worker 31 26 19 10 9 0 4 60 20 767

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 42 18 26 6 0 0 9 65 6 16
2018 Non-shift worker 24 26 21 15 12 0 0 51 28 690
2017 Shift worker 24 19 26 25 5 0 0 43 31 29
2017 Non-shift worker 25 27 23 14 11 0 0 52 25 766

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 28 40 17 9 6 0 0 68 15 16
2018 Non-shift worker 19 33 26 13 8 1 1 53 21 691
2017 Shift worker 27 27 6 22 17 0 0 54 40 29
2017 Non-shift worker 23 32 24 12 8 1 1 55 20 766

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 40 20 3 6 0 0 71 9 16
2018 Non-shift worker 16 29 29 16 9 0 0 45 25 694
2017 Shift worker 26 33 20 3 18 0 0 59 21 29
2017 Non-shift worker 18 29 25 15 12 0 1 47 28 765

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 29 60 6 0 6 0 0 89 6 16
2018 Non-shift worker 19 30 25 15 11 0 1 49 26 690
2017 Shift worker 11 21 27 26 15 0 0 32 41 29
2017 Non-shift worker 21 28 21 16 12 0 1 50 29 765

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 35 48 17 0 0 0 0 83 0 16
2018 Non-shift worker 27 33 23 9 6 1 1 61 16 689
2017 Shift worker 26 19 36 6 13 0 0 45 19 29
2017 Non-shift worker 29 33 20 9 7 0 1 63 17 763

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 31 9 6 6 0 0 80 11 16
2018 Non-shift worker 50 26 13 5 4 0 2 78 8 687
2017 Shift worker 55 15 12 10 8 0 0 70 18 29
2017 Non-shift worker 56 23 12 5 2 0 1 80 7 769

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 60 22 0 0 3 6 9 96 4 16
2018 Non-shift worker 67 17 6 3 2 0 5 89 5 692

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 75 0 0 0 10 6 9 89 11 15
2018 Non-shift worker 65 15 6 4 6 0 4 84 10 687
2017 Shift worker 71 18 3 3 3 0 3 92 6 29
2017 Non-shift worker 70 12 6 4 4 1 3 84 9 767

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 56 26 9 0 0 0 9 90 0 16
2018 Non-shift worker 56 28 10 3 2 0 1 85 6 693
2017 Shift worker 49 32 8 8 3 0 0 81 11 29
2017 Non-shift worker 54 26 11 3 3 0 2 83 6 767

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 59 26 6 0 9 0 0 85 9 16
2018 Non-shift worker 47 22 12 9 8 0 1 71 17 689
2017 Shift worker 52 22 18 0 8 0 0 74 8 29
2017 Non-shift worker 53 20 11 8 6 0 2 75 14 767

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 72 6 0 0 0 0 23 100 0 16
2018 Non-shift worker 51 15 7 2 2 0 24 87 4 689
2017 Shift worker 55 16 3 0 0 0 26 96 0 29
2017 Non-shift worker 52 15 6 2 1 0 23 88 4 766

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 74 14 0 3 0 0 9 96 4 16
2018 Non-shift worker 62 20 9 2 1 0 6 88 3 686
2017 Shift worker 77 4 8 0 0 0 11 90 0 29
2017 Non-shift worker 64 19 7 1 2 0 7 90 3 763

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 72 11 0 9 9 0 0 83 17 16
2018 Non-shift worker 71 12 6 4 3 0 5 87 7 692
2017 Shift worker 77 0 9 0 8 0 6 81 9 29
2017 Non-shift worker 71 10 6 3 4 0 5 85 8 769

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 62 5 23 0 0 0 9 74 0 16
2018 Non-shift worker 47 28 13 5 3 1 3 79 8 692
2017 Shift worker 59 18 12 6 3 0 3 78 9 29
2017 Non-shift worker 52 26 13 4 2 0 3 80 6 768

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 20 40 31 3 6 0 0 60 9 16
2018 Non-shift worker 7 29 40 18 7 0 0 36 24 695
2017 Shift worker 5 23 48 15 9 0 0 28 24 29
2017 Non-shift worker 9 25 39 18 9 0 0 34 26 769

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 0 16 46 28 10 0 0 37 16 15
2018 Non-shift worker 15 23 36 19 7 0 0 26 38 690
2017 Shift worker 21 19 28 19 13 0 0 32 40 28
2017 Non-shift worker 12 24 39 17 8 0 0 25 36 767

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 23 57 11 3 6 0 0 80 9 16
2018 Non-shift worker 28 40 16 8 4 3 0 71 13 689
2017 Shift worker 8 46 6 14 14 10 0 61 32 29
2017 Non-shift worker 28 42 12 11 5 3 0 72 16 769

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 28 23 6 9 0 0 62 15 16
2018 Non-shift worker 17 35 19 17 11 1 0 53 29 691
2017 Shift worker 12 30 22 15 17 4 0 44 34 29
2017 Non-shift worker 16 37 13 18 14 1 0 54 33 767
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 28 32 28 0 11 0 0 28 72 16
2018 Non-shift worker 22 29 22 12 12 1 1 22 78 694
2017 Shift worker 11 33 26 5 24 0 0 11 89 29
2017 Non-shift worker 22 25 20 15 15 2 1 22 78 767

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 34 11
2018 Non-shift worker 25 525
2017 Shift worker 21 24
2017 Non-shift worker 24 580

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 30 11
2018 Non-shift worker 36 525
2017 Shift worker 36 24
2017 Non-shift worker 36 580

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 17 11
2018 Non-shift worker 21 525
2017 Shift worker 21 24
2017 Non-shift worker 19 580

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 43 11
2018 Non-shift worker 51 525
2017 Shift worker 53 24
2017 Non-shift worker 54 580

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 11
2018 Non-shift worker 7 525
2017 Shift worker 3 24
2017 Non-shift worker 8 580

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 22 11
2018 Non-shift worker 30 525

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Shift worker 39 11
2018 Non-shift worker 34 525
2017 Shift worker 36 24
2017 Non-shift worker 40 580

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Shift worker 21 21 25 8 8 17 11
2018 Non-shift worker 4 35 21 12 5 22 501
2017 Shift worker 0 45 16 15 3 20 25
2017 Non-shift worker 3 42 20 10 5 20 569

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Shift worker 28 72 12
2018 Non-shift worker 28 72 524

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 8 44 8 16 16 8 0 57 35 12
2018 Non-shift worker 14 22 19 15 22 2 6 39 41 525
2017 Shift worker 4 20 7 20 39 0 10 26 66 25
2017 Non-shift worker 11 19 14 19 27 2 8 33 52 582

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 0 15 5 32 48 0 0 15 80 12
2018 Non-shift worker 4 12 13 17 47 2 5 17 69 524
2017 Shift worker 0 4 3 27 52 6 7 5 92 25
2017 Non-shift worker 3 6 8 17 60 2 5 9 83 580

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 37 9 14 17 0 0 23 59 22 16
2018 Non-shift worker 35 15 16 11 16 1 6 54 29 692
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