2018 Public Service Employee Survey Results for Public Safety Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 50 8 11 6 0 1 74 18 257
2018 Non-supervisor 24 42 10 16 7 0 0 67 23 451
2017 Supervisor 28 41 11 10 9 0 0 70 19 290
2017 Non-supervisor 25 40 11 15 8 0 0 66 24 511
2014 Supervisor 30 41 9 11 9 0 0 71 20 230
2014 Non-supervisor 21 36 13 20 9 0 1 58 29 537
2011 Supervisor 26 39 18 10 6 0 1 65 16 286
2011 Non-supervisor 26 35 13 16 8 1 1 62 25 567
2008 Supervisor 25 39 19 11 5 0 2 65 16 227
2008 Non-supervisor 26 37 13 14 8 1 2 64 23 528

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 42 7 5 1 0 0 87 6 258
2018 Non-supervisor 37 38 11 9 5 0 0 75 13 448
2017 Supervisor 50 36 6 4 3 0 0 86 8 291
2017 Non-supervisor 37 40 8 10 5 0 0 77 15 511
2014 Supervisor 48 34 11 5 2 0 0 82 7 230
2014 Non-supervisor 32 38 11 11 9 0 0 70 19 537
2011 Supervisor 52 33 7 4 3 0 0 86 7 288
2011 Non-supervisor 38 38 9 9 6 0 0 76 15 568
2008 Supervisor 49 36 6 5 4 0 0 85 9 227
2008 Non-supervisor 38 34 13 10 5 0 0 72 15 527

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 39 4 3 1 0 0 91 5 258
2018 Non-supervisor 43 33 10 8 5 0 0 77 13 445
2017 Supervisor 58 30 3 6 1 0 0 89 8 291
2017 Non-supervisor 41 39 6 8 6 0 0 80 14 509
2014 Supervisor 54 33 8 4 1 0 0 87 5 230
2014 Non-supervisor 37 38 8 8 8 0 0 75 17 536
2011 Supervisor 59 32 5 2 2 0 1 91 4 288
2011 Non-supervisor 41 39 8 7 5 0 0 80 12 569
2008 Supervisor 58 33 3 4 2 0 0 91 6 227
2008 Non-supervisor 39 40 10 5 6 0 0 79 11 527

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 35 12 10 7 0 0 72 17 257
2018 Non-supervisor 42 32 11 11 5 0 0 74 16 449
2017 Supervisor 36 32 8 14 10 0 0 68 24 291
2017 Non-supervisor 43 32 8 9 7 1 0 75 16 511
2014 Supervisor 31 30 12 14 13 0 0 60 27 230
2014 Non-supervisor 33 35 11 10 10 0 1 69 20 536
2011 Supervisor 29 38 11 12 8 0 1 68 21 288
2011 Non-supervisor 40 36 12 6 5 0 0 77 11 568

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 46 6 8 4 0 0 83 11 256
2018 Non-supervisor 30 41 14 9 5 0 0 71 14 449
2017 Supervisor 39 43 6 9 4 0 0 82 13 291
2017 Non-supervisor 26 46 11 11 6 0 0 72 17 510
2014 Supervisor 38 37 12 8 5 0 0 74 13 230
2014 Non-supervisor 24 39 12 14 12 0 0 63 25 537
2011 Supervisor 42 36 8 7 6 0 0 79 13 285
2011 Non-supervisor 27 42 14 9 8 0 0 69 17 569
2008 Supervisor 36 43 8 6 7 0 0 79 13 220
2008 Non-supervisor 32 40 13 9 7 0 0 72 16 526

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 42 14 15 9 0 0 62 24 258
2018 Non-supervisor 34 29 12 15 9 1 0 64 24 451
2017 Supervisor 32 35 12 12 8 0 0 67 20 291
2017 Non-supervisor 31 37 11 12 8 0 0 68 21 511
2014 Supervisor 24 33 16 17 10 0 0 57 27 230
2014 Non-supervisor 22 32 16 14 16 0 0 54 30 537
2011 Supervisor 22 38 13 14 12 0 0 61 26 286
2011 Non-supervisor 26 36 15 13 10 0 0 63 23 568

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 42 14 9 8 0 0 69 17 258
2018 Non-supervisor 29 34 14 17 6 0 0 63 23 450
2017 Supervisor 26 46 9 14 6 0 0 71 20 290
2017 Non-supervisor 23 44 10 14 8 0 1 68 23 511

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 40 8 4 2 0 0 86 6 257
2018 Non-supervisor 41 38 12 7 3 0 0 79 9 451
2017 Supervisor 46 38 5 7 3 0 0 84 10 291
2017 Non-supervisor 38 36 10 8 5 1 0 76 14 511
2014 Supervisor 45 36 9 7 3 0 0 81 10 230
2014 Non-supervisor 32 36 13 12 6 0 0 69 18 536
2011 Supervisor 44 38 7 5 4 1 0 83 9 286
2011 Non-supervisor 35 40 13 7 4 0 0 76 11 569
2008 Supervisor 46 37 9 3 4 1 0 84 7 227
2008 Non-supervisor 36 38 11 8 5 1 0 75 13 527

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 39 13 12 6 0 0 69 17 258
2018 Non-supervisor 32 35 11 13 8 0 0 67 22 447
2017 Supervisor 33 38 9 12 9 0 0 71 20 291
2017 Non-supervisor 32 35 13 11 9 0 0 67 20 511

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 37 6 2 0 0 0 92 2 254
2018 Non-supervisor 46 35 14 3 3 0 0 81 6 449
2017 Supervisor 59 31 6 3 1 0 0 90 4 290
2017 Non-supervisor 42 39 10 6 3 0 0 81 9 511
2014 Supervisor 65 27 6 2 1 0 0 91 3 229
2014 Non-supervisor 52 28 11 3 4 1 0 80 8 537
2011 Supervisor 65 24 6 3 2 0 0 90 5 288
2011 Non-supervisor 50 34 12 2 2 0 0 84 4 569

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 43 8 12 5 0 0 75 17 257
2018 Non-supervisor 28 39 13 13 7 0 0 67 20 449
2017 Supervisor 39 38 9 8 4 0 0 78 13 289
2017 Non-supervisor 30 39 12 11 7 0 0 69 19 509
2014 Supervisor 36 38 7 10 9 0 0 74 19 230
2014 Non-supervisor 20 39 14 15 12 0 0 58 27 537
2011 Supervisor 40 35 6 12 5 1 1 76 18 288
2011 Non-supervisor 29 40 13 11 6 1 0 69 18 570

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 40 12 9 5 0 0 74 14 255
2018 Non-supervisor 34 35 15 11 6 0 0 68 17 446
2017 Supervisor 39 35 11 9 6 0 0 74 15 290
2017 Non-supervisor 36 32 15 9 8 0 0 68 17 511
2014 Supervisor 37 30 11 10 10 0 0 68 21 230
2014 Non-supervisor 27 35 14 12 11 0 0 62 24 536

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 40 13 12 7 0 1 67 19 257
2018 Non-supervisor 31 34 14 13 7 0 1 66 20 448
2017 Supervisor 34 38 8 13 6 0 0 73 19 289
2017 Non-supervisor 31 39 12 9 8 1 1 71 17 509
2014 Supervisor 31 32 12 14 10 0 0 64 24 230
2014 Non-supervisor 28 35 15 13 8 0 0 63 21 537
2011 Supervisor 41 34 9 9 5 1 1 77 14 288
2011 Non-supervisor 36 38 13 8 3 0 1 75 12 570

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 46 10 6 2 0 0 83 8 257
2018 Non-supervisor 35 39 14 8 4 0 0 74 12 451
2017 Supervisor 42 37 8 8 4 0 0 79 12 286
2017 Non-supervisor 34 39 12 9 6 0 0 73 15 511
2014 Supervisor 41 33 12 10 4 0 0 74 14 230
2014 Non-supervisor 29 39 14 9 10 0 0 68 18 537
2011 Supervisor 47 35 9 6 3 0 1 82 9 288
2011 Non-supervisor 34 44 10 9 4 0 0 78 13 569
2008 Supervisor 40 43 5 8 4 0 0 83 13 227
2008 Non-supervisor 38 42 8 9 3 0 0 80 12 527

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 32 24 14 15 0 0 47 29 260
2018 Non-supervisor 33 34 21 7 5 0 0 67 12 451
2017 Supervisor 15 29 26 17 12 0 1 44 30 291
2017 Non-supervisor 35 37 16 7 3 0 1 73 10 511
2014 Supervisor 16 25 23 19 17 0 0 41 36 230
2014 Non-supervisor 33 37 17 7 5 0 1 71 12 536
2011 Supervisor 16 31 26 17 9 0 1 48 26 288
2011 Non-supervisor 35 42 14 4 3 0 1 78 7 566
2008 Supervisor 9 22 28 20 21 0 1 31 41 227
2008 Non-supervisor 35 38 16 6 4 1 1 74 10 527

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 35 34 11 4 0 0 16 50 260
2018 Non-supervisor 13 24 38 18 5 0 1 24 37 449
2017 Supervisor 16 30 40 11 3 1 0 14 46 290
2017 Non-supervisor 13 25 39 14 5 1 3 20 40 510
2014 Supervisor 15 28 41 14 2 0 0 16 43 230
2014 Non-supervisor 17 25 35 15 6 1 1 22 43 537
2011 Supervisor 17 23 39 15 5 0 1 20 41 285
2011 Non-supervisor 12 24 34 19 7 1 3 28 37 567
2008 Supervisor 19 32 32 15 1 0 1 16 51 227
2008 Non-supervisor 13 28 37 14 7 1 1 21 42 525

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 27 25 21 6 1 0 27 48 260
2018 Non-supervisor 16 23 28 20 10 2 1 31 41 448
2017 Supervisor 13 29 27 22 7 1 1 30 43 290
2017 Non-supervisor 15 18 29 20 12 3 3 34 35 508
2014 Supervisor 21 28 28 15 6 1 0 22 49 229
2014 Non-supervisor 22 27 27 12 8 3 1 21 51 537
2011 Supervisor 19 16 25 25 13 0 2 39 36 288
2011 Non-supervisor 15 16 26 23 15 3 3 39 33 567
2008 Supervisor 26 31 26 11 4 1 1 15 58 226
2008 Non-supervisor 17 24 26 16 10 3 2 28 44 522

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 28 27 17 3 0 0 20 53 258
2018 Non-supervisor 22 22 32 14 6 1 2 20 46 446
2017 Supervisor 21 26 29 19 5 0 0 24 47 290
2017 Non-supervisor 23 22 31 13 4 2 4 19 48 509
2014 Supervisor 25 29 29 12 4 1 0 17 54 230
2014 Non-supervisor 31 26 25 10 4 1 2 15 59 537
2011 Supervisor 22 31 28 13 5 0 2 19 53 288
2011 Non-supervisor 23 26 27 14 5 1 3 21 51 563
2008 Supervisor 30 35 19 12 2 0 1 14 66 227
2008 Non-supervisor 25 25 26 12 6 2 3 19 53 526

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 28 36 15 1 0 0 16 48 258
2018 Non-supervisor 14 18 35 21 11 1 1 32 32 447
2017 Supervisor 17 31 35 12 5 0 0 17 48 289
2017 Non-supervisor 15 22 30 21 8 1 3 31 38 506
2014 Supervisor 22 30 32 10 4 1 0 15 53 230
2014 Non-supervisor 15 23 32 20 8 1 1 28 38 537
2011 Supervisor 20 30 32 11 5 1 1 17 51 288
2011 Non-supervisor 11 18 35 24 9 1 2 34 30 567
2008 Supervisor 23 34 30 10 2 0 0 13 58 226
2008 Non-supervisor 13 20 30 24 9 1 3 34 34 525

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 33 26 9 1 0 0 10 63 259
2018 Non-supervisor 21 27 24 16 8 3 2 25 50 448
2017 Supervisor 31 34 28 3 4 0 1 7 66 290
2017 Non-supervisor 26 18 24 16 9 3 3 26 48 507
2014 Supervisor 37 32 22 6 2 0 1 8 70 230
2014 Non-supervisor 28 25 22 14 8 1 1 23 54 537
2011 Supervisor 29 29 24 12 4 0 2 16 60 288
2011 Non-supervisor 18 22 27 18 10 1 3 30 42 565
2008 Supervisor 28 31 29 8 2 0 1 11 60 227
2008 Non-supervisor 14 19 27 22 12 2 4 36 35 524

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 30 26 12 2 0 0 14 60 259
2018 Non-supervisor 25 27 24 12 7 3 3 20 55 447
2017 Supervisor 18 30 34 11 5 1 1 16 50 290
2017 Non-supervisor 25 20 26 14 9 2 4 25 47 510
2014 Supervisor 16 20 34 19 9 1 2 28 37 230
2014 Non-supervisor 18 21 30 17 9 2 4 27 42 535
2011 Supervisor 14 17 30 25 9 2 2 36 33 288
2011 Non-supervisor 16 20 25 22 10 3 4 35 38 565
2008 Supervisor 33 29 22 12 4 0 1 16 62 227
2008 Non-supervisor 19 25 29 13 8 3 4 22 47 525

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 31 31 9 3 0 0 12 57 260
2018 Non-supervisor 22 24 31 15 6 2 1 21 47 450
2017 Supervisor 22 26 34 13 4 1 1 17 48 291
2017 Non-supervisor 22 21 31 12 8 4 3 21 46 511
2014 Supervisor 27 28 28 12 4 1 0 16 56 230
2014 Non-supervisor 26 24 29 12 6 1 1 19 52 536
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 44 12 8 7 2 1 72 15 259
2018 Non-supervisor 23 26 18 12 9 8 5 55 24 448
2017 Supervisor 32 35 9 10 9 2 2 70 20 290
2017 Non-supervisor 27 28 14 11 9 6 4 61 23 510
2014 Supervisor 32 42 7 7 8 2 2 77 16 230
2014 Non-supervisor 28 26 15 13 11 4 4 58 25 537

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 23 9 8 5 0 0 78 13 257
2018 Non-supervisor 43 27 7 12 9 1 0 71 22 449
2017 Supervisor 52 27 5 9 7 0 0 80 15 291
2017 Non-supervisor 44 26 9 10 10 0 0 70 20 511
2014 Supervisor 53 25 6 9 6 0 0 79 15 230
2014 Non-supervisor 34 26 12 15 12 1 0 61 27 537

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 34 15 15 9 7 2 57 27 255
2018 Non-supervisor 13 19 18 15 15 16 5 40 37 447
2017 Supervisor 20 36 11 15 12 5 2 59 29 291
2017 Non-supervisor 11 17 18 12 13 26 2 39 36 509
2014 Supervisor 19 36 12 14 12 3 2 59 28 230
2014 Non-supervisor 10 18 21 13 17 17 3 35 38 537

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 35 6 5 4 0 0 85 9 256
2018 Non-supervisor 49 32 6 7 4 1 0 82 12 448
2017 Supervisor 50 32 9 5 4 0 0 82 9 291
2017 Non-supervisor 48 32 7 9 5 0 0 79 14 508
2014 Supervisor 47 34 7 8 4 0 0 81 12 230
2014 Non-supervisor 41 33 10 10 6 0 0 74 16 537

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 37 8 4 3 0 0 85 7 259
2018 Non-supervisor 39 41 9 7 3 0 1 81 10 447
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 36 13 11 6 0 0 70 17 258
2018 Non-supervisor 42 34 9 9 6 0 0 76 15 447
2017 Supervisor 37 38 7 11 6 0 0 76 17 291
2017 Non-supervisor 41 37 8 6 7 1 0 79 13 511
2014 Supervisor 38 30 10 11 10 1 0 69 20 230
2014 Non-supervisor 39 32 10 9 9 0 0 72 18 537
2011 Supervisor 37 34 9 13 6 0 1 72 19 287
2011 Non-supervisor 36 33 12 10 7 0 1 70 17 570
2008 Supervisor 31 34 11 13 10 1 0 66 23 227
2008 Non-supervisor 35 32 11 11 10 1 1 68 21 528

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 32 13 8 6 0 0 73 14 258
2018 Non-supervisor 47 29 10 8 5 1 0 77 13 448
2017 Supervisor 49 27 9 8 7 1 0 77 15 291
2017 Non-supervisor 44 32 9 6 6 3 1 79 12 510
2014 Supervisor 43 24 14 7 9 2 1 69 17 230
2014 Non-supervisor 43 29 10 8 7 2 1 74 16 537
2011 Supervisor 41 30 10 8 8 2 1 72 17 288
2011 Non-supervisor 41 29 13 7 6 2 1 73 14 568
2008 Supervisor 38 27 11 10 10 4 0 68 20 227
2008 Non-supervisor 46 25 9 8 7 4 1 75 16 528

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 33 12 6 8 0 0 73 14 257
2018 Non-supervisor 45 29 10 10 6 1 0 73 17 446
2017 Supervisor 46 33 6 9 5 0 0 79 14 291
2017 Non-supervisor 45 28 9 10 6 1 1 74 17 510
2014 Supervisor 39 28 12 12 9 0 0 67 21 230
2014 Non-supervisor 42 29 9 11 8 0 0 72 19 537
2011 Supervisor 40 32 9 10 8 0 1 73 18 288
2011 Non-supervisor 40 31 9 12 7 0 0 72 19 568
2008 Supervisor 33 36 10 10 10 1 0 70 20 227
2008 Non-supervisor 40 29 8 12 10 1 1 70 22 528

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 23 8 5 5 1 0 83 10 257
2018 Non-supervisor 58 21 7 6 6 1 0 81 12 449
2017 Supervisor 57 25 7 4 6 0 0 82 10 291
2017 Non-supervisor 59 25 7 3 4 2 0 85 8 510

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 33 13 7 7 0 0 72 14 257
2018 Non-supervisor 50 24 11 9 6 1 0 74 15 445
2017 Supervisor 50 27 7 7 8 0 0 77 16 290
2017 Non-supervisor 51 26 10 6 7 0 0 77 13 510
2014 Supervisor 43 30 8 10 11 0 0 72 20 230
2014 Non-supervisor 43 28 11 6 11 1 0 72 18 535
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 36 13 10 6 2 8 68 19 260
2017 Supervisor 27 34 10 12 7 3 7 67 21 291
2014 Supervisor 26 31 12 11 7 4 9 65 21 230

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 34 17 12 9 3 0 61 22 260
2018 Non-supervisor 25 30 17 14 8 6 0 58 24 450
2017 Supervisor 27 38 9 14 9 2 0 66 24 291
2017 Non-supervisor 29 34 14 7 11 6 0 67 19 511
2014 Supervisor 12 34 17 17 14 7 0 49 33 230
2014 Non-supervisor 16 28 19 14 14 10 0 49 31 537
2011 Supervisor 25 31 16 10 13 4 0 59 24 288
2011 Non-supervisor 26 27 21 10 8 9 1 58 20 567

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 34 17 17 13 0 0 54 30 261
2018 Non-supervisor 25 28 16 17 12 3 0 54 29 450
2017 Supervisor 26 35 14 13 12 0 0 61 25 290
2017 Non-supervisor 25 35 13 11 14 2 0 62 25 510
2014 Supervisor 13 32 19 19 15 2 0 46 35 230
2014 Non-supervisor 14 28 19 18 18 3 0 43 38 535
2011 Supervisor 24 34 16 12 14 0 1 58 26 287
2011 Non-supervisor 25 29 19 11 13 3 0 56 24 567
2008 Supervisor 15 28 15 24 17 1 0 43 41 225
2008 Non-supervisor 20 32 16 15 12 5 0 55 29 525

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 35 17 24 14 0 0 44 39 259
2018 Non-supervisor 17 26 20 17 14 6 0 46 33 448
2017 Supervisor 15 32 19 19 12 2 0 49 32 291
2017 Non-supervisor 19 29 18 15 13 6 0 51 30 511
2014 Supervisor 8 29 20 22 18 2 0 39 41 229
2014 Non-supervisor 9 25 17 24 19 6 0 36 45 537
2011 Supervisor 17 34 15 18 13 2 1 52 32 288
2011 Non-supervisor 14 34 19 16 11 6 0 51 29 569
2008 Supervisor 5 26 18 29 19 3 0 32 50 227
2008 Non-supervisor 11 28 18 20 14 9 1 43 38 527

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 32 17 24 13 1 0 45 38 261
2018 Non-supervisor 14 28 19 22 15 3 0 43 38 450
2017 Supervisor 16 36 14 21 12 1 0 53 33 291
2017 Non-supervisor 18 29 14 18 17 5 0 49 37 510
2014 Supervisor 6 31 14 31 17 0 0 38 48 230
2014 Non-supervisor 8 27 18 21 20 5 0 38 44 537
2011 Supervisor 16 34 16 18 15 1 1 50 34 288
2011 Non-supervisor 15 33 19 18 13 2 0 49 32 569
2008 Supervisor 9 30 13 29 18 1 0 40 47 226
2008 Non-supervisor 15 29 16 21 14 4 0 47 37 528
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 47 17 15 5 0 0 64 20 258
2018 Non-supervisor 23 38 21 11 6 1 0 62 17 449
2017 Supervisor 23 45 17 10 5 0 0 68 15 289
2017 Non-supervisor 25 42 16 8 6 2 0 69 15 509
2014 Supervisor 23 41 17 12 7 1 0 64 19 230
2014 Non-supervisor 23 39 19 11 6 2 0 63 18 537
2011 Supervisor 43 37 12 4 3 0 1 81 7 288
2011 Non-supervisor 42 36 9 7 4 2 1 80 11 566

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 37 14 11 3 1 1 72 14 261
2018 Non-supervisor 24 36 16 12 8 3 1 63 20 448
2017 Supervisor 36 40 13 6 3 1 1 77 10 290
2017 Non-supervisor 30 34 13 12 7 3 0 66 20 509
2014 Supervisor 35 37 11 10 3 3 0 75 14 230
2014 Non-supervisor 29 33 13 11 8 4 1 66 20 537
2011 Supervisor 39 31 11 9 6 3 1 73 15 287
2011 Non-supervisor 30 32 14 9 6 7 3 68 17 563
2008 Supervisor 33 33 11 14 6 4 0 68 21 226
2008 Non-supervisor 27 34 12 10 8 7 1 67 20 529

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 43 14 6 7 0 0 72 14 260
2018 Non-supervisor 27 37 21 8 6 1 0 65 14 448

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 18 19 17 19 12 3 36 42 260
2018 Non-supervisor 13 19 20 15 18 12 2 37 39 450
2017 Supervisor 14 24 20 17 14 10 2 43 34 290
2017 Non-supervisor 12 19 14 16 18 16 4 40 42 510
2014 Supervisor 15 17 19 20 18 7 3 36 42 230
2014 Non-supervisor 10 17 18 17 24 11 2 31 48 537
2011 Supervisor 13 16 16 15 22 10 8 35 45 288
2011 Non-supervisor 12 16 20 16 17 14 5 35 41 566

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 36 19 19 10 1 0 51 29 261
2018 Non-supervisor 17 26 18 19 17 3 0 45 36 446
2017 Supervisor 23 40 14 12 10 1 0 63 22 290
2017 Non-supervisor 22 32 16 13 10 6 0 58 25 509
2014 Supervisor 17 32 18 18 14 2 0 50 32 230
2014 Non-supervisor 13 25 16 18 25 3 0 40 44 535
2011 Supervisor 19 35 15 16 12 2 1 55 29 288
2011 Non-supervisor 22 30 14 16 14 3 1 54 31 565
2008 Supervisor 17 35 18 16 10 2 0 54 27 227
2008 Non-supervisor 22 33 16 14 11 2 1 57 26 528

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 30 18 19 16 3 2 44 36 259
2018 Non-supervisor 17 24 14 16 23 4 2 44 41 449
2017 Supervisor 21 29 13 14 17 1 3 53 33 291
2017 Non-supervisor 16 27 13 15 22 4 2 47 39 511
2014 Supervisor 16 20 12 22 26 2 1 37 50 230
2014 Non-supervisor 9 18 10 23 35 2 2 29 61 537
2011 Supervisor 17 26 17 14 23 1 3 44 38 287
2011 Non-supervisor 15 23 17 19 24 1 1 39 44 568
2008 Supervisor 18 28 20 18 12 1 3 48 31 225
2008 Non-supervisor 20 32 14 11 16 4 2 56 29 527

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 42 17 14 4 2 0 63 19 261
2018 Non-supervisor 18 38 22 11 8 4 0 58 19 449
2017 Supervisor 23 42 17 9 8 2 0 66 17 291
2017 Non-supervisor 19 37 20 11 8 5 1 59 20 510

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 40 17 4 3 0 0 76 8 258
2018 Non-supervisor 34 36 15 7 3 5 0 74 10 448
2017 Supervisor 35 40 11 5 5 4 0 78 10 290
2017 Non-supervisor 36 32 16 4 5 7 0 74 9 509
2014 Supervisor 37 34 17 3 3 6 0 76 6 230
2014 Non-supervisor 32 32 21 4 3 9 0 70 8 535

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 41 16 7 4 2 0 73 11 258
2018 Non-supervisor 31 40 14 7 4 3 0 74 12 449
2017 Supervisor 34 40 12 8 4 2 0 75 12 291
2017 Non-supervisor 34 42 10 7 5 3 0 78 12 507
2014 Supervisor 34 39 15 8 2 3 0 75 10 230
2014 Non-supervisor 29 35 18 7 6 5 0 68 14 537
2011 Supervisor 29 45 12 7 4 3 0 77 11 288
2011 Non-supervisor 28 38 17 7 5 5 0 69 13 568

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 48 11 4 4 0 0 81 8 258
2018 Non-supervisor 40 37 12 7 4 0 0 77 11 447
2017 Supervisor 41 40 8 6 5 0 0 81 12 291
2017 Non-supervisor 43 35 10 7 4 0 0 79 12 510
2014 Supervisor 38 35 13 8 4 1 0 74 12 230
2014 Non-supervisor 33 36 14 7 7 1 0 71 15 537
2011 Supervisor 38 38 10 7 6 0 1 77 13 288
2011 Non-supervisor 36 38 14 6 6 0 0 75 11 570
2008 Supervisor 31 36 13 12 8 0 0 68 20 226
2008 Non-supervisor 34 39 11 8 7 1 0 74 15 527

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 33 21 15 10 0 0 54 25 259
2018 Non-supervisor 27 27 20 13 13 1 0 54 26 448
2017 Supervisor 27 27 20 13 13 0 0 54 26 291
2017 Non-supervisor 26 33 17 11 12 0 0 59 24 510
2014 Supervisor 16 29 16 20 18 1 0 46 38 230
2014 Non-supervisor 14 32 18 18 18 1 0 47 35 537
2011 Supervisor 22 31 20 11 14 2 0 55 25 287
2011 Non-supervisor 22 34 20 12 10 1 0 57 23 569

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 34 23 14 7 0 0 55 21 258
2018 Non-supervisor 26 33 17 13 10 0 0 60 24 444
2017 Supervisor 28 34 14 14 11 0 0 62 25 291
2017 Non-supervisor 27 36 14 13 10 0 0 64 23 510
2014 Supervisor 19 32 12 22 15 0 0 51 37 230
2014 Non-supervisor 16 33 17 18 15 0 0 49 34 537
2011 Supervisor 25 37 12 13 12 0 1 63 25 288
2011 Non-supervisor 23 41 16 10 9 1 0 65 19 569
2008 Supervisor 15 33 19 19 14 0 0 48 32 227
2008 Non-supervisor 25 36 17 12 10 1 0 61 22 529

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 23 26 15 11 3 0 47 27 259
2018 Non-supervisor 24 24 18 14 15 4 1 50 31 448
2017 Supervisor 25 23 20 14 14 3 1 50 29 291
2017 Non-supervisor 25 24 17 15 14 5 0 51 30 509
2014 Supervisor 21 20 16 21 19 5 0 42 41 230
2014 Non-supervisor 17 21 20 14 23 5 0 40 39 537
2011 Supervisor 22 25 20 11 14 6 1 51 27 288
2011 Non-supervisor 26 29 14 12 14 4 1 57 28 569
2008 Supervisor 17 28 21 17 14 3 2 47 32 227
2008 Non-supervisor 21 24 17 19 13 6 1 48 34 528
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 54 16 29 261
2018 Non-supervisor 50 21 29 450
2017 Supervisor 46 22 32 291
2017 Non-supervisor 51 16 33 510
2014 Supervisor 56 17 28 230
2014 Non-supervisor 50 19 32 536
2011 Supervisor 45 20 35 288
2011 Non-supervisor 49 22 29 569

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 4 23 60 5 1 8 142
2018 Non-supervisor 7 21 55 4 5 9 226
2017 Supervisor 6 18 60 4 2 10 135
2017 Non-supervisor 4 19 58 4 11 5 256
2014 Supervisor 9 11 69 5 9999 7 128
2014 Non-supervisor 3 21 60 8 9999 9 267
2011 Supervisor 10 12 69 5 9999 5 131
2011 Non-supervisor 7 26 48 6 9999 13 277
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 19 81 261
2018 Non-supervisor 19 81 450

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 50
2018 Non-supervisor 46 86

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 76 50
2018 Non-supervisor 73 86

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 50
2018 Non-supervisor 8 86

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 50
2018 Non-supervisor 34 86

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 53 50
2018 Non-supervisor 43 86

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 45 50
2018 Non-supervisor 49 86

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 50
2018 Non-supervisor 42 86

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 50
2018 Non-supervisor 33 86

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 50
2018 Non-supervisor 50 86

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 37 50
2018 Non-supervisor 29 86

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 50
2018 Non-supervisor 0 86

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 50
2018 Non-supervisor 7 86

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 47 50
2018 Non-supervisor 48 86

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 39 50
2018 Non-supervisor 25 86

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 50
2018 Non-supervisor 21 86

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 61 50
2018 Non-supervisor 63 86

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 50
2018 Non-supervisor 27 86

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 50
2018 Non-supervisor 13 86

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 50
2018 Non-supervisor 16 86

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 50
2018 Non-supervisor 8 86

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 50
2018 Non-supervisor 12 86

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 20 50
2018 Non-supervisor 10 86

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 50
2018 Non-supervisor 23 86

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 45
2018 Non-supervisor 8 83

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 45
2018 Non-supervisor 16 83

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 45
2018 Non-supervisor 6 83

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 45
2018 Non-supervisor 9 83

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 45
2018 Non-supervisor 6 83

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 45
2018 Non-supervisor 43 83

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 58 45
2018 Non-supervisor 52 83

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 45
2018 Non-supervisor 59 83

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 20 22 10 8 25 3 44 26 260
2018 Non-supervisor 11 14 21 8 11 29 6 39 29 447
2017 Supervisor 13 18 21 9 9 24 6 44 26 291
2017 Non-supervisor 11 11 17 6 11 35 10 39 30 509
2014 Supervisor 13 19 18 14 12 23 2 42 34 230
2014 Non-supervisor 9 15 17 9 10 31 9 41 31 536

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 33 20 8 8 5 1 63 17 261
2018 Non-supervisor 24 30 20 8 9 9 1 59 19 447
2017 Supervisor 26 33 20 7 7 7 0 63 15 291
2017 Non-supervisor 21 28 16 9 9 14 2 59 22 510
2014 Supervisor 21 27 23 13 8 8 0 52 22 230
2014 Non-supervisor 19 29 21 9 8 13 1 56 20 537
2011 Supervisor 25 32 20 9 6 8 1 62 16 287
2011 Non-supervisor 22 29 19 8 6 15 1 61 16 569
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 9 91 261
2018 Non-supervisor 8 92 450

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 24
2018 Non-supervisor 36 39

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 77 24
2018 Non-supervisor 83 39

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 24
2018 Non-supervisor 0 39

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 24
2018 Non-supervisor 0 39

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 24
2018 Non-supervisor 29 39

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 24
2018 Non-supervisor 34 39

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 24
2018 Non-supervisor 24 39

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 27 24
2018 Non-supervisor 25 39

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 24
2018 Non-supervisor 0 39

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 24
2018 Non-supervisor 15 39

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 24
2018 Non-supervisor 0 39

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 24
2018 Non-supervisor 28 39

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 24
2018 Non-supervisor 65 39

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 20
2018 Non-supervisor 0 38

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 20
2018 Non-supervisor 0 38

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 20
2018 Non-supervisor 30 38

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 20
2018 Non-supervisor 46 38

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 20
2018 Non-supervisor 56 38

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 20
2018 Non-supervisor 0 38

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 20 24 4 5 33 2 49 15 260
2018 Non-supervisor 11 14 23 5 5 36 6 43 18 447
2017 Supervisor 16 16 20 4 3 36 6 55 11 291
2017 Non-supervisor 11 10 17 3 4 46 9 46 16 511
2014 Supervisor 15 17 18 2 3 40 4 58 9 230
2014 Non-supervisor 7 11 22 4 4 42 11 38 16 537

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 33 20 6 3 7 1 68 10 259
2018 Non-supervisor 23 28 23 6 4 15 1 61 13 447
2017 Supervisor 31 36 18 4 3 9 1 73 7 290
2017 Non-supervisor 25 25 16 5 4 23 1 67 11 509
2014 Supervisor 25 34 19 3 3 15 1 70 8 230
2014 Non-supervisor 20 27 22 4 3 22 2 62 9 537
2011 Supervisor 31 31 21 4 1 11 1 70 6 288
2011 Non-supervisor 25 30 17 4 2 21 0 71 8 562
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 31 23 16 11 0 1 49 27 261
2018 Non-supervisor 19 25 20 17 19 0 2 44 36 449
2017 Supervisor 19 25 24 14 18 0 1 44 32 290
2017 Non-supervisor 16 24 17 17 24 0 1 41 42 509

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 13 30 30 22 0 0 18 52 261
2018 Non-supervisor 15 26 30 17 11 0 0 42 28 449
2017 Supervisor 4 22 25 23 27 0 0 25 50 291
2017 Non-supervisor 18 24 27 17 13 0 1 43 30 510

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 19 33 23 19 0 0 25 42 261
2018 Non-supervisor 18 27 30 15 9 0 1 45 25 449
2017 Supervisor 7 26 26 21 20 0 0 32 41 288
2017 Non-supervisor 21 27 24 16 11 0 1 49 27 507

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 12 29 27 26 0 0 17 54 258
2018 Non-supervisor 14 20 25 20 19 2 1 34 40 445
2017 Supervisor 3 17 27 22 31 0 0 20 53 289
2017 Non-supervisor 19 19 23 19 19 0 1 38 38 510

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 30 27 14 11 0 2 46 26 260
2018 Non-supervisor 39 28 19 4 7 0 4 70 11 446
2017 Supervisor 18 26 24 16 13 0 2 45 30 290
2017 Non-supervisor 37 27 17 7 7 0 5 67 15 510

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 24 25 21 16 0 0 38 37 260
2018 Non-supervisor 30 27 19 12 10 0 1 58 22 446
2017 Supervisor 14 28 27 17 14 0 0 42 31 291
2017 Non-supervisor 30 26 21 13 9 0 1 57 22 508

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 31 27 14 10 0 1 47 25 260
2018 Non-supervisor 21 34 24 11 6 1 2 57 18 447
2017 Supervisor 23 31 25 12 9 1 0 54 21 290
2017 Non-supervisor 23 32 22 12 8 0 2 56 21 509

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 29 32 18 11 0 0 39 29 261
2018 Non-supervisor 21 29 27 14 8 0 0 50 23 449
2017 Supervisor 14 27 28 16 14 0 0 42 31 289
2017 Non-supervisor 20 30 23 14 12 0 1 51 26 509

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 35 22 17 12 0 1 49 29 259
2018 Non-supervisor 22 28 25 14 11 0 0 51 24 447
2017 Supervisor 19 32 24 14 11 0 0 51 25 290
2017 Non-supervisor 21 26 20 18 13 0 2 48 32 508

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 33 28 12 6 0 1 53 18 261
2018 Non-supervisor 32 34 19 8 6 1 1 66 14 444
2017 Supervisor 24 33 24 10 8 0 1 57 18 291
2017 Non-supervisor 32 31 19 9 7 0 2 64 17 505

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 29 15 3 3 0 3 79 6 260
2018 Non-supervisor 52 24 12 6 4 0 2 77 10 443
2017 Supervisor 55 26 11 5 2 0 1 81 7 291
2017 Non-supervisor 57 21 13 5 3 0 1 79 8 511

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 69 17 3 2 2 0 7 92 4 261
2018 Non-supervisor 66 17 7 3 2 0 4 87 5 447

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 17 4 5 6 1 4 85 11 260
2018 Non-supervisor 66 14 6 3 7 0 3 83 10 442
2017 Supervisor 71 13 7 6 2 0 2 85 8 289
2017 Non-supervisor 69 12 6 4 5 1 3 85 9 511

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 32 10 2 2 0 1 86 4 259
2018 Non-supervisor 58 25 10 4 2 0 1 84 6 450
2017 Supervisor 48 33 11 4 2 0 2 83 6 290
2017 Non-supervisor 57 23 11 3 3 0 2 82 7 510

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 29 14 10 8 1 1 68 18 257
2018 Non-supervisor 52 19 11 9 8 0 1 72 17 448
2017 Supervisor 50 24 11 8 5 0 1 75 13 290
2017 Non-supervisor 54 19 12 7 6 0 2 74 14 510

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 34 17 3 4 0 1 76 7 259
2018 Non-supervisor 56 5 1 1 0 0 36 96 2 446
2017 Supervisor 46 31 16 4 2 0 1 77 7 290
2017 Non-supervisor 56 6 1 1 1 0 35 96 2 509

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 25 10 3 1 0 2 86 3 258
2018 Non-supervisor 64 17 8 1 1 0 8 89 3 444
2017 Supervisor 64 23 8 1 1 0 3 90 2 289
2017 Non-supervisor 64 16 6 1 2 0 10 90 3 507

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 80 10 4 1 1 1 3 94 2 259
2018 Non-supervisor 66 13 6 6 3 0 5 84 10 449
2017 Supervisor 79 9 5 2 2 0 3 91 4 291
2017 Non-supervisor 67 9 7 4 6 0 6 82 11 511

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 27 16 3 2 0 0 80 5 259
2018 Non-supervisor 45 28 12 6 4 1 5 78 10 449
2017 Supervisor 51 28 13 4 0 0 2 82 5 291
2017 Non-supervisor 53 23 13 4 3 0 3 79 7 510

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 23 42 24 8 0 0 26 32 260
2018 Non-supervisor 10 32 38 14 6 0 0 42 20 451
2017 Supervisor 4 20 43 21 12 0 0 24 33 291
2017 Non-supervisor 11 28 38 16 7 0 0 39 23 511

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 27 35 16 4 0 0 21 44 260
2018 Non-supervisor 13 21 36 22 9 0 0 30 34 445
2017 Supervisor 14 26 42 14 3 0 0 18 40 290
2017 Non-supervisor 10 23 37 19 10 0 0 29 34 509

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 48 11 8 3 1 0 77 11 257
2018 Non-supervisor 28 37 19 8 5 3 0 67 14 448
2017 Supervisor 32 46 9 7 4 1 0 80 12 291
2017 Non-supervisor 24 39 13 13 6 5 0 66 20 511

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 37 20 16 13 0 0 51 28 258
2018 Non-supervisor 19 33 18 18 10 2 0 53 29 449
2017 Supervisor 14 38 17 20 11 0 0 53 31 291
2017 Non-supervisor 17 36 12 17 16 2 0 54 33 509
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 31 25 10 12 1 0 21 79 260
2018 Non-supervisor 23 28 21 13 12 1 2 23 77 450
2017 Supervisor 23 29 19 13 15 2 0 24 76 291
2017 Non-supervisor 20 24 20 16 17 2 1 21 79 509

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 19 200
2018 Non-supervisor 29 335
2017 Supervisor 15 217
2017 Non-supervisor 29 390

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 30 200
2018 Non-supervisor 39 335
2017 Supervisor 30 217
2017 Non-supervisor 39 390

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 200
2018 Non-supervisor 23 335
2017 Supervisor 11 217
2017 Non-supervisor 23 390

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 200
2018 Non-supervisor 44 335
2017 Supervisor 68 217
2017 Non-supervisor 47 390

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 200
2018 Non-supervisor 6 335
2017 Supervisor 8 217
2017 Non-supervisor 8 390

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 200
2018 Non-supervisor 27 335

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 200
2018 Non-supervisor 35 335
2017 Supervisor 38 217
2017 Non-supervisor 41 390

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 6 35 22 8 6 23 194
2018 Non-supervisor 4 35 21 14 5 21 317
2017 Supervisor 5 43 19 10 3 21 213
2017 Non-supervisor 2 42 20 11 5 20 383

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 31 69 201
2018 Non-supervisor 27 73 334

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 23 18 18 23 2 4 38 44 200
2018 Non-supervisor 15 23 19 14 21 2 7 41 39 336
2017 Supervisor 11 17 16 19 25 1 11 31 50 217
2017 Non-supervisor 11 20 13 20 29 2 7 33 53 393

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 13 12 18 46 2 7 16 70 200
2018 Non-supervisor 5 12 13 17 48 1 5 18 69 335
2017 Supervisor 2 3 11 17 58 3 7 6 82 216
2017 Non-supervisor 3 6 6 18 61 2 4 10 84 392

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 16 14 10 12 1 4 61 24 259
2018 Non-supervisor 31 15 16 11 18 1 8 51 32 449
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