2018 Public Service Employee Survey Results for National Research Council Canada by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 47 9 15 5 0 1 70 21 84
2018 Has not served in the Canadian military 24 44 13 13 5 0 1 69 18 1679
2017 Has served in the Canadian military 25 43 19 11 3 0 0 68 14 102
2017 Has not served in the Canadian military 27 41 13 13 6 0 0 68 19 2222

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 35 7 2 1 0 0 89 4 85
2018 Has not served in the Canadian military 49 38 7 4 1 0 0 88 5 1674
2017 Has served in the Canadian military 49 41 4 6 0 0 0 90 6 102
2017 Has not served in the Canadian military 50 37 7 4 2 0 0 87 6 2220

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 61 30 7 1 1 0 0 91 2 84
2018 Has not served in the Canadian military 53 36 6 4 1 0 0 89 5 1668
2017 Has served in the Canadian military 63 29 3 5 0 0 0 92 5 102
2017 Has not served in the Canadian military 55 34 5 4 2 0 0 90 5 2219

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 35 12 3 5 0 0 80 8 85
2018 Has not served in the Canadian military 41 34 13 8 4 0 1 75 12 1672
2017 Has served in the Canadian military 41 39 13 5 2 1 0 80 7 102
2017 Has not served in the Canadian military 41 33 13 8 3 1 1 75 11 2215

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 40 8 6 3 0 0 84 8 85
2018 Has not served in the Canadian military 38 42 10 7 3 0 0 80 10 1674
2017 Has served in the Canadian military 39 43 8 8 3 0 0 81 11 102
2017 Has not served in the Canadian military 36 46 10 6 2 0 0 82 8 2222

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 41 14 20 9 0 0 57 29 85
2018 Has not served in the Canadian military 22 34 21 14 9 0 0 56 23 1677
2017 Has served in the Canadian military 17 37 23 15 8 0 0 54 22 102
2017 Has not served in the Canadian military 24 36 17 15 8 0 0 61 22 2223

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 43 14 11 5 0 0 70 16 85
2018 Has not served in the Canadian military 25 42 16 12 5 0 0 68 17 1678
2017 Has served in the Canadian military 22 44 19 10 6 0 0 66 16 102
2017 Has not served in the Canadian military 25 46 14 11 3 0 0 71 15 2221

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 41 6 6 2 0 0 85 9 86
2018 Has not served in the Canadian military 39 43 11 5 2 0 0 82 7 1679
2017 Has served in the Canadian military 31 45 14 8 3 0 0 76 11 102
2017 Has not served in the Canadian military 37 43 11 6 3 0 0 80 9 2224

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 36 34 11 15 5 0 0 70 19 85
2018 Has not served in the Canadian military 29 39 16 11 6 0 0 68 16 1672
2017 Has served in the Canadian military 26 45 15 7 8 0 0 71 15 102
2017 Has not served in the Canadian military 28 42 15 9 6 0 0 70 15 2223

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 64 28 6 2 0 0 0 92 2 86
2018 Has not served in the Canadian military 55 34 7 2 1 0 0 89 4 1666
2017 Has served in the Canadian military 57 34 8 1 0 0 0 91 1 102
2017 Has not served in the Canadian military 56 35 7 2 1 0 0 91 3 2219

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 36 34 12 10 7 0 0 70 18 86
2018 Has not served in the Canadian military 28 42 13 11 6 0 0 70 17 1673
2017 Has served in the Canadian military 33 37 19 7 5 0 0 70 12 102
2017 Has not served in the Canadian military 30 43 12 10 4 0 0 73 14 2217

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 34 14 10 5 0 0 70 16 83
2018 Has not served in the Canadian military 35 36 14 11 4 0 0 71 15 1670
2017 Has served in the Canadian military 33 38 12 10 6 1 0 72 16 101
2017 Has not served in the Canadian military 37 37 14 8 4 0 0 74 12 2216

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 33 19 12 5 0 0 63 17 85
2018 Has not served in the Canadian military 24 39 18 14 5 0 1 64 19 1673
2017 Has served in the Canadian military 29 39 13 14 4 0 1 69 18 102
2017 Has not served in the Canadian military 29 40 16 10 5 0 1 69 15 2218

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 32 14 2 0 0 0 84 2 86
2018 Has not served in the Canadian military 44 39 10 4 2 0 0 83 6 1678
2017 Has served in the Canadian military 43 41 13 2 1 0 0 84 3 102
2017 Has not served in the Canadian military 45 39 10 5 2 0 0 84 7 2218

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 26 17 12 12 0 1 59 24 85
2018 Has not served in the Canadian military 26 35 21 12 6 0 1 62 18 1680
2017 Has served in the Canadian military 23 40 24 9 3 0 1 64 12 102
2017 Has not served in the Canadian military 26 41 19 9 5 0 1 67 13 2220

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 26 36 17 7 0 1 24 39 85
2018 Has not served in the Canadian military 11 30 36 17 4 1 1 22 42 1675
2017 Has served in the Canadian military 11 13 48 14 12 0 3 26 24 101
2017 Has not served in the Canadian military 10 27 37 16 7 0 2 23 38 2216

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 17 29 30 10 0 1 41 30 85
2018 Has not served in the Canadian military 9 21 31 23 12 2 2 37 31 1669
2017 Has served in the Canadian military 8 22 23 24 18 2 3 44 32 100
2017 Has not served in the Canadian military 9 19 29 24 13 2 4 39 30 2205

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 28 23 15 5 0 1 20 57 86
2018 Has not served in the Canadian military 20 26 30 15 6 1 1 22 47 1666
2017 Has served in the Canadian military 19 25 36 9 8 3 2 17 45 101
2017 Has not served in the Canadian military 18 27 28 15 7 2 4 23 47 2215

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 10 17 37 23 12 0 1 35 27 85
2018 Has not served in the Canadian military 7 18 37 27 10 1 2 38 25 1668
2017 Has served in the Canadian military 11 14 26 31 15 1 3 48 26 100
2017 Has not served in the Canadian military 6 14 36 28 12 1 3 42 21 2209

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 23 27 14 8 0 1 22 51 86
2018 Has not served in the Canadian military 19 25 29 17 7 1 2 24 46 1675
2017 Has served in the Canadian military 14 19 26 21 14 1 5 38 34 100
2017 Has not served in the Canadian military 12 23 29 19 11 1 4 32 37 2215

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 13 19 29 27 3 2 59 22 86
2018 Has not served in the Canadian military 6 11 26 31 20 3 3 55 18 1657
2017 Has served in the Canadian military 3 9 9 34 36 4 5 77 13 99
2017 Has not served in the Canadian military 3 9 21 33 23 4 7 63 14 2211

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 29 25 26 12 4 3 1 17 56 86
2018 Has not served in the Canadian military 19 27 30 14 5 2 2 20 48 1673
2017 Has served in the Canadian military 20 31 28 11 8 0 3 19 52 100
2017 Has not served in the Canadian military 17 27 31 13 7 2 4 21 47 2216
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 34 16 9 7 3 3 67 16 86
2018 Has not served in the Canadian military 18 33 22 12 7 6 3 56 20 1676
2017 Has served in the Canadian military 18 32 25 6 8 7 4 56 16 102
2017 Has not served in the Canadian military 23 31 19 10 8 6 5 60 20 2219

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 32 10 9 5 0 0 76 14 86
2018 Has not served in the Canadian military 39 32 11 11 6 1 0 72 17 1670
2017 Has served in the Canadian military 38 33 12 10 5 0 2 73 15 102
2017 Has not served in the Canadian military 41 33 11 9 6 1 0 74 15 2223

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 22 22 20 11 13 4 36 37 86
2018 Has not served in the Canadian military 10 20 24 17 13 14 3 36 36 1675
2017 Has served in the Canadian military 5 22 21 18 12 18 4 35 39 102
2017 Has not served in the Canadian military 10 20 20 18 12 19 3 38 37 2223

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 59 31 6 0 3 0 0 91 3 86
2018 Has not served in the Canadian military 45 39 7 6 2 0 0 84 9 1676
2017 Has served in the Canadian military 47 38 8 2 2 1 2 88 4 100
2017 Has not served in the Canadian military 45 39 8 5 3 0 0 85 8 2220

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 41 10 4 1 0 0 85 6 86
2018 Has not served in the Canadian military 39 43 11 4 2 1 0 82 6 1678
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 41 16 11 8 1 0 64 20 86
2018 Has not served in the Canadian military 35 35 12 11 5 0 0 71 16 1677
2017 Has served in the Canadian military 27 36 16 13 6 0 2 65 19 102
2017 Has not served in the Canadian military 34 37 13 9 5 1 0 72 14 2223

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 42 25 14 9 6 4 0 69 16 85
2018 Has not served in the Canadian military 46 29 12 7 4 1 1 76 11 1672
2017 Has served in the Canadian military 35 35 15 9 3 2 2 73 12 102
2017 Has not served in the Canadian military 44 31 12 6 4 2 1 77 11 2223

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 35 34 10 11 8 1 0 70 20 86
2018 Has not served in the Canadian military 41 32 12 9 5 0 0 73 14 1674
2017 Has served in the Canadian military 33 38 15 10 2 1 1 73 12 100
2017 Has not served in the Canadian military 39 36 11 9 5 1 0 75 14 2223

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 51 23 10 4 10 3 0 75 15 86
2018 Has not served in the Canadian military 51 27 12 5 4 1 0 78 9 1665
2017 Has served in the Canadian military 46 31 8 6 6 1 2 80 12 102
2017 Has not served in the Canadian military 51 27 11 5 4 2 0 79 9 2221

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 25 9 12 8 1 0 71 20 86
2018 Has not served in the Canadian military 45 29 12 8 6 0 0 74 13 1672
2017 Has served in the Canadian military 43 31 11 9 6 0 1 75 15 102
2017 Has not served in the Canadian military 47 29 11 8 5 0 0 77 13 2221
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 50 18 5 0 0 5 75 6 18
2018 Has not served in the Canadian military 22 35 17 10 7 2 7 63 19 342
2017 Has served in the Canadian military 16 48 16 12 0 8 0 69 13 25
2017 Has not served in the Canadian military 26 36 18 9 5 2 5 66 15 403

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 28 21 11 5 3 0 62 17 85
2018 Has not served in the Canadian military 29 33 17 9 4 8 0 68 14 1681
2017 Has served in the Canadian military 24 39 20 8 4 4 2 67 12 102
2017 Has not served in the Canadian military 28 32 17 8 5 10 0 67 14 2223

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 36 18 10 14 3 0 57 25 85
2018 Has not served in the Canadian military 22 32 21 14 8 3 0 56 22 1678
2017 Has served in the Canadian military 18 40 20 13 6 1 2 60 19 101
2017 Has not served in the Canadian military 22 34 21 12 8 4 0 58 21 2222

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 31 25 16 17 3 0 40 34 85
2018 Has not served in the Canadian military 13 27 25 19 10 5 0 43 30 1676
2017 Has served in the Canadian military 10 29 30 18 6 5 2 42 26 102
2017 Has not served in the Canadian military 13 29 24 16 10 8 0 46 28 2224

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 25 17 24 19 1 0 39 44 86
2018 Has not served in the Canadian military 12 28 21 23 14 2 0 41 37 1679
2017 Has served in the Canadian military 8 32 23 26 9 1 2 41 35 102
2017 Has not served in the Canadian military 12 33 21 18 12 3 0 47 31 2219
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 38 18 14 4 0 0 64 18 84
2018 Has not served in the Canadian military 22 42 19 11 4 1 0 65 16 1675
2017 Has served in the Canadian military 16 49 15 12 7 1 1 66 19 102
2017 Has not served in the Canadian military 19 41 21 13 6 1 0 61 19 2218

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 34 17 9 5 6 1 67 15 86
2018 Has not served in the Canadian military 26 34 17 14 6 3 1 63 20 1673
2017 Has served in the Canadian military 37 30 12 10 6 4 2 71 17 100
2017 Has not served in the Canadian military 28 34 16 11 5 5 1 66 17 2218

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 33 29 7 3 1 0 61 10 86
2018 Has not served in the Canadian military 24 36 26 10 3 2 0 61 12 1677

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 24 16 10 18 9 1 52 30 86
2018 Has not served in the Canadian military 14 22 21 18 12 10 2 41 34 1674
2017 Has served in the Canadian military 11 23 21 15 12 15 3 41 33 102
2017 Has not served in the Canadian military 12 20 22 15 13 15 3 39 35 2219

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 23 18 29 12 0 0 41 41 86
2018 Has not served in the Canadian military 14 30 22 19 13 2 0 45 33 1676
2017 Has served in the Canadian military 15 32 21 13 15 3 1 49 29 102
2017 Has not served in the Canadian military 17 33 19 16 12 3 0 52 29 2219

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 23 10 29 26 0 1 35 55 86
2018 Has not served in the Canadian military 15 23 17 20 22 2 1 40 43 1677
2017 Has served in the Canadian military 10 28 17 18 20 6 2 41 41 101
2017 Has not served in the Canadian military 15 26 15 17 21 4 2 44 40 2222

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 44 22 7 7 1 0 64 14 86
2018 Has not served in the Canadian military 19 39 23 10 5 3 0 60 16 1679
2017 Has served in the Canadian military 17 43 21 10 4 3 1 63 15 102
2017 Has not served in the Canadian military 21 39 21 11 5 4 0 62 16 2223

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 32 12 5 1 3 1 81 6 85
2018 Has not served in the Canadian military 33 37 18 5 2 4 0 73 8 1662
2017 Has served in the Canadian military 35 38 13 3 5 4 2 78 8 101
2017 Has not served in the Canadian military 35 35 17 4 2 6 1 75 7 2216

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 31 10 2 2 1 0 85 5 85
2018 Has not served in the Canadian military 37 41 13 5 1 1 0 80 6 1660
2017 Has served in the Canadian military 35 46 14 2 1 1 2 83 3 102
2017 Has not served in the Canadian military 38 42 12 4 2 2 0 82 6 2216

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 28 8 7 0 0 0 85 7 85
2018 Has not served in the Canadian military 47 36 11 4 2 0 0 83 6 1655
2017 Has served in the Canadian military 48 36 10 4 1 0 1 85 5 102
2017 Has not served in the Canadian military 46 39 8 4 2 0 0 86 7 2221

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 37 15 6 3 0 0 76 9 85
2018 Has not served in the Canadian military 38 33 19 7 4 0 0 71 11 1659
2017 Has served in the Canadian military 45 35 6 9 3 1 1 82 12 102
2017 Has not served in the Canadian military 37 35 16 8 4 0 0 72 12 2221

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 35 41 13 9 2 0 0 75 12 85
2018 Has not served in the Canadian military 33 36 18 9 3 0 0 69 12 1657
2017 Has served in the Canadian military 36 39 11 11 2 1 1 76 13 102
2017 Has not served in the Canadian military 33 37 15 9 4 0 0 71 14 2221

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 23 16 11 7 0 0 66 18 85
2018 Has not served in the Canadian military 36 27 19 9 6 2 0 65 16 1667
2017 Has served in the Canadian military 40 29 17 5 4 5 1 73 9 102
2017 Has not served in the Canadian military 37 27 16 9 6 4 1 68 15 2222
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 24 50 26 86
2018 Has not served in the Canadian military 15 56 29 1678
2017 Has served in the Canadian military 17 60 23 101
2017 Has not served in the Canadian military 16 55 29 2222

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Has served in the Canadian military 32 25 32 6 0 6 21
2018 Has not served in the Canadian military 21 19 31 14 10 5 276
2017 Has served in the Canadian military 28 27 10 17 0 17 18
2017 Has not served in the Canadian military 30 16 18 16 14 5 337
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 9 91 85
2018 Has not served in the Canadian military 9 91 1680

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 17 17 7 8 29 4 52 22 85
2018 Has not served in the Canadian military 15 15 22 5 4 32 8 49 16 1676
2017 Has served in the Canadian military 14 21 18 6 8 26 8 53 20 102
2017 Has not served in the Canadian military 14 14 19 5 4 34 10 50 16 2223

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 29 19 7 4 7 1 66 13 85
2018 Has not served in the Canadian military 25 28 24 7 4 12 1 61 12 1675
2017 Has served in the Canadian military 29 33 16 3 9 8 2 69 13 102
2017 Has not served in the Canadian military 26 29 20 6 3 14 2 66 10 2222
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 14 22 3 4 31 4 57 10 85
2018 Has not served in the Canadian military 15 14 24 3 2 35 7 50 8 1677
2017 Has served in the Canadian military 14 21 24 1 1 35 6 57 3 102
2017 Has not served in the Canadian military 13 14 20 2 2 40 9 53 8 2220

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 27 18 4 5 8 0 71 9 84
2018 Has not served in the Canadian military 26 28 24 4 2 15 1 64 7 1678
2017 Has served in the Canadian military 30 29 16 5 1 16 3 73 7 102
2017 Has not served in the Canadian military 26 29 19 3 2 19 2 69 7 2219
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 22 25 7 8 0 0 60 14 86
2018 Has not served in the Canadian military 42 29 16 7 5 0 1 72 11 1678
2017 Has served in the Canadian military 43 26 16 6 7 0 2 71 13 102
2017 Has not served in the Canadian military 42 31 14 7 4 1 2 75 11 2217

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 19 32 19 12 0 0 36 31 86
2018 Has not served in the Canadian military 12 29 29 17 11 1 0 42 29 1681
2017 Has served in the Canadian military 13 25 36 13 12 0 1 39 25 102
2017 Has not served in the Canadian military 17 29 27 17 9 0 1 46 27 2220

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 29 26 10 11 0 1 53 21 86
2018 Has not served in the Canadian military 20 32 25 14 6 1 1 53 21 1676
2017 Has served in the Canadian military 23 34 19 17 7 0 1 57 24 102
2017 Has not served in the Canadian military 23 33 23 13 6 0 2 57 19 2215

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 16 21 23 23 0 0 33 46 86
2018 Has not served in the Canadian military 15 24 23 20 16 1 1 40 36 1671
2017 Has served in the Canadian military 16 30 21 14 17 1 1 47 32 102
2017 Has not served in the Canadian military 18 26 23 19 12 1 1 45 32 2221

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 25 12 8 7 0 5 71 16 86
2018 Has not served in the Canadian military 38 28 17 8 5 1 3 68 14 1674
2017 Has served in the Canadian military 37 35 8 8 4 1 7 79 13 102
2017 Has not served in the Canadian military 37 30 16 7 4 1 5 70 12 2222

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 29 21 8 9 0 1 62 17 86
2018 Has not served in the Canadian military 28 31 21 11 7 1 1 60 19 1679
2017 Has served in the Canadian military 35 38 17 8 1 0 1 74 9 102
2017 Has not served in the Canadian military 30 32 21 11 5 0 1 63 16 2216

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 36 22 15 7 0 0 56 21 86
2018 Has not served in the Canadian military 21 33 27 11 6 1 1 55 17 1674
2017 Has served in the Canadian military 24 36 21 13 3 2 1 62 16 102
2017 Has not served in the Canadian military 24 33 23 12 6 1 1 58 18 2216

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 23 31 18 13 0 0 38 31 86
2018 Has not served in the Canadian military 14 31 26 17 10 1 1 46 27 1670
2017 Has served in the Canadian military 18 28 28 16 8 1 1 47 24 102
2017 Has not served in the Canadian military 17 31 26 17 8 0 1 48 25 2214

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 28 28 11 7 0 0 55 18 86
2018 Has not served in the Canadian military 21 34 23 14 8 0 1 55 21 1672
2017 Has served in the Canadian military 24 39 13 14 8 2 1 65 22 102
2017 Has not served in the Canadian military 24 32 23 12 7 0 1 57 19 2218

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 28 31 10 7 0 0 53 17 85
2018 Has not served in the Canadian military 29 33 22 10 5 0 1 63 15 1667
2017 Has served in the Canadian military 32 25 23 12 5 2 2 59 17 101
2017 Has not served in the Canadian military 30 32 21 10 4 1 1 64 15 2214

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 72 19 7 1 0 0 1 92 1 85
2018 Has not served in the Canadian military 59 25 9 3 1 0 2 86 5 1670
2017 Has served in the Canadian military 68 21 7 1 1 0 3 91 2 102
2017 Has not served in the Canadian military 62 24 9 2 1 0 2 87 4 2225

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 74 13 6 1 2 1 2 91 3 85
2018 Has not served in the Canadian military 78 12 3 1 1 1 4 94 2 1669

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 79 6 4 2 7 1 1 87 10 85
2018 Has not served in the Canadian military 75 11 6 2 2 2 3 90 4 1670
2017 Has served in the Canadian military 80 11 1 3 3 0 2 93 6 102
2017 Has not served in the Canadian military 78 10 4 2 2 1 2 91 4 2222

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 34 10 0 2 0 0 88 2 84
2018 Has not served in the Canadian military 54 29 10 4 2 0 1 84 6 1681
2017 Has served in the Canadian military 61 27 6 0 4 0 2 90 4 102
2017 Has not served in the Canadian military 55 29 9 3 1 0 1 86 5 2219

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 23 9 12 7 0 0 72 19 84
2018 Has not served in the Canadian military 55 22 11 6 4 0 1 78 10 1678
2017 Has served in the Canadian military 57 25 8 3 5 0 2 84 8 102
2017 Has not served in the Canadian military 60 21 10 5 3 0 1 82 8 2221

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 57 14 6 4 0 0 19 88 5 82
2018 Has not served in the Canadian military 52 14 6 1 1 0 26 90 3 1669
2017 Has served in the Canadian military 54 9 6 0 0 0 31 92 0 102
2017 Has not served in the Canadian military 55 12 5 1 0 0 26 91 2 2218

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 73 16 5 1 1 0 4 93 2 84
2018 Has not served in the Canadian military 68 19 6 1 1 1 5 92 2 1673
2017 Has served in the Canadian military 67 18 11 0 0 0 5 89 0 102
2017 Has not served in the Canadian military 69 17 5 2 1 1 6 92 2 2215

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 58 23 11 4 5 0 0 80 9 84
2018 Has not served in the Canadian military 56 23 10 4 4 0 1 81 9 1680
2017 Has served in the Canadian military 49 26 14 1 7 0 4 78 8 102
2017 Has not served in the Canadian military 53 25 10 5 5 1 2 80 10 2224

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 33 9 3 0 0 1 88 4 84
2018 Has not served in the Canadian military 55 28 10 3 1 0 2 85 4 1678
2017 Has served in the Canadian military 52 31 12 1 1 0 4 86 2 102
2017 Has not served in the Canadian military 56 27 10 2 1 0 3 86 4 2219

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 29 38 13 3 0 0 46 16 85
2018 Has not served in the Canadian military 11 34 37 14 3 0 0 45 18 1684
2017 Has served in the Canadian military 12 35 33 14 4 0 1 48 18 102
2017 Has not served in the Canadian military 10 32 38 14 5 0 0 42 20 2224

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 6 18 36 31 9 0 0 40 24 86
2018 Has not served in the Canadian military 6 19 41 24 9 0 0 34 25 1662
2017 Has served in the Canadian military 4 18 38 28 10 0 2 39 23 102
2017 Has not served in the Canadian military 6 18 41 25 10 0 0 35 24 2214

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 41 20 15 13 4 0 50 29 86
2018 Has not served in the Canadian military 11 28 28 18 9 6 0 41 29 1679
2017 Has served in the Canadian military 9 30 22 17 11 9 2 44 31 101
2017 Has not served in the Canadian military 10 28 25 17 10 10 0 42 30 2223

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 36 18 15 9 1 0 58 24 86
2018 Has not served in the Canadian military 18 33 24 15 7 3 0 53 23 1678
2017 Has served in the Canadian military 20 37 21 12 6 3 1 60 18 102
2017 Has not served in the Canadian military 17 37 20 14 7 4 0 57 22 2218
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 72 11 6 5 2 2 1 74 26 86
2018 Has not served in the Canadian military 68 17 5 2 1 7 1 73 27 1681
2017 Has served in the Canadian military 69 18 3 2 3 2 3 73 27 102
2017 Has not served in the Canadian military 66 16 5 1 1 9 1 74 26 2223

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 14 23
2018 Has not served in the Canadian military 12 421
2017 Has served in the Canadian military 7 26
2017 Has not served in the Canadian military 10 488

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 13 23
2018 Has not served in the Canadian military 16 421
2017 Has served in the Canadian military 11 26
2017 Has not served in the Canadian military 16 488

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 13 23
2018 Has not served in the Canadian military 11 421
2017 Has served in the Canadian military 0 26
2017 Has not served in the Canadian military 11 488

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 19 23
2018 Has not served in the Canadian military 24 421
2017 Has served in the Canadian military 32 26
2017 Has not served in the Canadian military 25 488

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 23
2018 Has not served in the Canadian military 7 421
2017 Has served in the Canadian military 7 26
2017 Has not served in the Canadian military 4 488

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 36 23
2018 Has not served in the Canadian military 22 421

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 45 23
2018 Has not served in the Canadian military 36 421
2017 Has served in the Canadian military 59 26
2017 Has not served in the Canadian military 53 488

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 10 42 24 13 0 10 23
2018 Has not served in the Canadian military 13 55 19 4 2 6 399
2017 Has served in the Canadian military 19 58 7 12 0 4 26
2017 Has not served in the Canadian military 22 59 10 5 1 3 500

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 48 52 23
2018 Has not served in the Canadian military 64 36 413

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 16 0 15 35 0 7 46 54 23
2018 Has not served in the Canadian military 18 28 18 12 12 1 11 52 27 417
2017 Has served in the Canadian military 14 11 22 19 15 0 19 31 41 27
2017 Has not served in the Canadian military 15 28 18 9 6 4 19 57 20 512

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 12 10 19 30 0 20 26 62 23
2018 Has not served in the Canadian military 11 18 20 13 14 4 20 37 36 420
2017 Has served in the Canadian military 10 11 33 11 8 4 23 29 26 27
2017 Has not served in the Canadian military 9 19 18 9 7 7 30 45 26 513

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 57 11 9 7 4 0 12 78 12 86
2018 Has not served in the Canadian military 68 8 5 2 2 2 12 89 6 1679
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