2018 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 34 0 22 7 0 4 70 30 24
2018 Non-visible minority 41 42 7 8 1 1 0 84 9 110
2017 Visible minority 41 39 20 0 0 0 0 80 0 17
2017 Non-visible minority 40 36 13 7 3 0 0 76 11 117
2014 Visible minority 46 27 16 4 6 0 0 74 10 23
2014 Non-visible minority 49 36 6 5 3 1 1 86 8 151
2011 Visible minority 43 32 11 13 0 0 0 75 13 25
2011 Non-visible minority 44 37 7 6 1 1 3 84 8 147
2008 Visible minority 31 31 12 12 8 4 4 67 21 26
2008 Non-visible minority 36 40 9 11 2 1 1 77 14 134

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 25 9 4 5 0 0 82 9 24
2018 Non-visible minority 58 32 6 2 1 0 0 91 3 111
2017 Visible minority 53 14 13 20 0 0 0 67 20 17
2017 Non-visible minority 55 33 5 5 3 0 0 88 7 117
2014 Visible minority 66 12 8 5 10 0 0 78 15 23
2014 Non-visible minority 60 30 5 3 1 1 0 91 3 151
2011 Visible minority 52 35 9 4 0 0 0 87 4 25
2011 Non-visible minority 63 26 6 3 1 1 1 90 5 146
2008 Visible minority 46 38 8 4 4 0 0 85 8 26
2008 Non-visible minority 57 34 4 4 1 1 0 92 5 134

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 30 0 4 9 0 0 87 13 24
2018 Non-visible minority 57 31 4 7 1 0 0 88 8 109
2017 Visible minority 53 24 8 0 15 0 0 77 15 17
2017 Non-visible minority 59 33 4 4 1 0 0 91 4 117
2014 Visible minority 68 22 0 0 10 0 0 90 10 23
2014 Non-visible minority 64 26 5 4 0 1 0 91 4 151
2011 Visible minority 63 20 5 12 0 0 0 83 12 25
2011 Non-visible minority 67 24 3 4 1 1 1 92 4 147
2008 Visible minority 50 23 12 8 8 0 0 73 15 26
2008 Non-visible minority 57 33 1 7 1 1 0 91 8 134

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 61 14 21 4 0 0 0 75 4 24
2018 Non-visible minority 61 23 3 9 1 2 1 87 10 111
2017 Visible minority 61 19 6 14 0 0 0 80 14 17
2017 Non-visible minority 59 22 12 6 1 0 1 82 7 116
2014 Visible minority 69 16 9 6 0 0 0 85 6 23
2014 Non-visible minority 63 24 4 5 3 1 0 88 8 151
2011 Visible minority 55 25 8 12 0 0 0 81 12 25
2011 Non-visible minority 59 28 3 7 1 1 1 89 8 146

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 40 0 9 13 0 0 78 22 24
2018 Non-visible minority 50 41 5 3 2 0 0 91 5 111
2017 Visible minority 61 19 5 9 6 0 0 80 15 17
2017 Non-visible minority 44 41 8 3 5 0 0 84 7 117
2014 Visible minority 69 13 5 14 0 0 0 82 14 23
2014 Non-visible minority 54 35 7 4 1 0 0 88 5 151
2011 Visible minority 60 28 12 0 0 0 0 88 0 25
2011 Non-visible minority 60 27 6 3 4 1 0 87 7 147
2008 Visible minority 42 38 12 0 4 0 4 84 4 26
2008 Non-visible minority 51 37 7 4 2 0 0 87 6 134

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 41 4 5 12 0 0 79 17 24
2018 Non-visible minority 48 29 10 9 3 1 0 78 12 111
2017 Visible minority 45 30 5 15 5 0 0 75 20 17
2017 Non-visible minority 42 39 11 5 2 0 1 81 7 117
2014 Visible minority 41 33 13 8 5 0 0 74 13 23
2014 Non-visible minority 49 30 9 7 5 0 0 79 12 151
2011 Visible minority 40 44 9 0 8 0 0 83 8 25
2011 Non-visible minority 44 37 8 7 4 1 1 82 11 147

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 25 13 20 5 0 0 62 25 24
2018 Non-visible minority 37 41 9 12 1 1 0 78 13 111
2017 Visible minority 46 40 9 5 0 0 0 86 5 17
2017 Non-visible minority 35 41 9 7 6 0 2 78 13 117

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 27 17 0 0 0 0 83 0 24
2018 Non-visible minority 63 28 4 2 2 1 0 92 4 109
2017 Visible minority 52 43 0 5 0 0 0 95 5 17
2017 Non-visible minority 52 34 7 5 2 0 0 86 7 117
2014 Visible minority 66 30 0 4 0 0 0 96 4 23
2014 Non-visible minority 56 33 8 1 1 0 0 89 2 151
2011 Visible minority 59 37 4 0 0 0 0 96 0 25
2011 Non-visible minority 63 28 6 2 1 1 0 91 3 147
2008 Visible minority 50 38 8 0 4 0 0 88 4 26
2008 Non-visible minority 63 28 3 4 1 1 0 92 5 134

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 35 22 0 12 0 0 65 12 24
2018 Non-visible minority 51 35 7 5 3 0 0 85 8 109
2017 Visible minority 41 29 10 0 20 0 0 70 20 17
2017 Non-visible minority 45 33 12 7 3 0 0 78 10 116

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 33 12 0 5 0 0 83 5 24
2018 Non-visible minority 65 29 5 1 1 0 0 93 2 109
2017 Visible minority 67 13 14 0 6 0 0 80 6 17
2017 Non-visible minority 58 32 6 4 1 0 0 90 4 117
2014 Visible minority 79 9 12 0 0 0 0 88 0 23
2014 Non-visible minority 70 24 3 3 0 0 0 94 3 151
2011 Visible minority 67 22 8 4 0 0 0 89 4 25
2011 Non-visible minority 70 22 5 1 0 1 0 93 1 147

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 42 4 4 16 0 0 76 20 24
2018 Non-visible minority 54 32 4 7 2 2 0 87 9 109
2017 Visible minority 30 45 5 14 6 0 0 75 20 17
2017 Non-visible minority 44 36 11 5 4 0 0 80 9 117
2014 Visible minority 51 31 8 9 0 0 0 83 9 23
2014 Non-visible minority 44 33 14 3 5 1 0 77 8 151
2011 Visible minority 40 52 4 0 4 0 0 92 4 25
2011 Non-visible minority 51 29 8 8 2 1 1 81 10 146

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 31 26 9 3 0 0 62 12 24
2018 Non-visible minority 60 30 5 5 1 0 0 90 6 108
2017 Visible minority 40 40 0 5 15 0 0 80 20 17
2017 Non-visible minority 42 43 7 3 3 0 1 86 6 117
2014 Visible minority 41 32 4 14 10 0 0 72 24 23
2014 Non-visible minority 53 25 13 5 3 1 0 79 8 151

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 53 9 4 4 0 0 83 8 24
2018 Non-visible minority 47 35 7 8 1 1 0 83 9 108
2017 Visible minority 47 33 20 0 0 0 0 80 0 17
2017 Non-visible minority 36 43 12 5 4 0 0 79 9 117
2014 Visible minority 59 36 5 0 0 0 0 95 0 23
2014 Non-visible minority 51 35 6 5 2 1 0 87 7 150
2011 Visible minority 51 28 17 4 0 0 0 79 4 25
2011 Non-visible minority 54 30 7 5 2 2 1 86 7 146

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 28 17 4 0 5 0 78 5 24
2018 Non-visible minority 58 31 5 4 2 0 0 89 6 109
2017 Visible minority 57 23 9 5 6 0 0 80 11 17
2017 Non-visible minority 50 35 7 4 3 1 0 86 7 116
2014 Visible minority 63 23 9 6 0 0 0 85 6 23
2014 Non-visible minority 62 26 7 3 1 0 0 88 5 151
2011 Visible minority 59 37 4 0 0 0 0 96 0 25
2011 Non-visible minority 59 29 7 4 1 1 0 89 5 147
2008 Visible minority 46 42 4 4 4 0 0 88 8 26
2008 Non-visible minority 55 36 4 4 1 0 0 91 4 134

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 36 4 10 12 0 5 72 24 23
2018 Non-visible minority 37 33 18 8 4 1 0 70 12 111
2017 Visible minority 24 38 27 6 5 0 0 62 11 17
2017 Non-visible minority 34 40 12 7 5 1 1 76 11 117
2014 Visible minority 58 21 17 0 4 0 0 78 4 23
2014 Non-visible minority 45 32 12 5 3 1 1 79 9 151
2011 Visible minority 40 29 15 12 4 0 0 69 15 25
2011 Non-visible minority 37 28 22 8 5 1 0 65 13 147
2008 Visible minority 31 42 19 4 0 0 4 76 4 26
2008 Non-visible minority 31 28 22 14 5 1 0 59 20 134

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 21 33 21 16 0 4 38 27 24
2018 Non-visible minority 8 27 26 21 14 2 2 36 36 111
2017 Visible minority 12 25 30 5 12 9 8 20 44 17
2017 Non-visible minority 13 29 33 14 9 1 1 24 43 117
2014 Visible minority 5 21 34 27 9 0 4 37 27 22
2014 Non-visible minority 1 16 36 26 19 1 1 45 18 150
2011 Visible minority 12 15 12 31 16 8 5 54 32 25
2011 Non-visible minority 4 21 31 26 14 1 4 41 26 146
2008 Visible minority 8 15 46 23 0 0 8 25 25 26
2008 Non-visible minority 5 28 38 17 9 2 2 27 34 133

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 0 13 33 27 22 0 5 52 13 24
2018 Non-visible minority 4 18 29 25 20 3 0 46 24 111
2017 Visible minority 9 10 27 36 18 0 0 54 19 17
2017 Non-visible minority 10 12 26 27 19 1 5 49 23 117
2014 Visible minority 6 5 26 32 22 0 8 59 12 22
2014 Non-visible minority 2 7 19 35 31 2 4 70 9 151
2011 Visible minority 4 0 21 42 25 8 0 73 4 25
2011 Non-visible minority 4 11 21 34 23 3 6 61 16 147
2008 Visible minority 0 0 42 31 8 0 19 48 0 26
2008 Non-visible minority 2 14 31 25 20 4 4 48 18 134

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 7 18 21 18 32 5 0 52 26 24
2018 Non-visible minority 1 11 33 34 17 3 0 53 12 110
2017 Visible minority 12 15 31 24 10 0 8 37 29 17
2017 Non-visible minority 5 15 33 28 15 1 3 45 21 117
2014 Visible minority 9 17 33 24 13 0 4 39 27 23
2014 Non-visible minority 5 14 27 25 26 1 2 53 19 151
2011 Visible minority 8 8 27 34 15 8 0 54 16 25
2011 Non-visible minority 10 11 33 24 17 1 4 43 22 147
2008 Visible minority 12 12 27 31 8 0 12 43 26 26
2008 Non-visible minority 17 20 32 16 10 2 5 27 39 133

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 0 17 18 32 34 0 0 66 17 24
2018 Non-visible minority 3 6 26 32 29 4 1 64 9 110
2017 Visible minority 6 11 27 19 36 0 0 55 17 17
2017 Non-visible minority 2 7 32 32 22 1 4 56 10 117
2014 Visible minority 0 4 15 56 21 0 4 79 5 23
2014 Non-visible minority 0 8 27 41 22 1 1 64 8 149
2011 Visible minority 0 8 15 36 23 8 10 72 10 25
2011 Non-visible minority 6 9 29 30 24 1 2 55 15 147
2008 Visible minority 8 12 35 31 8 0 8 42 21 26
2008 Non-visible minority 6 18 27 31 15 1 2 47 25 134

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 17 17 29 14 5 5 48 33 24
2018 Non-visible minority 18 21 26 20 14 1 0 34 39 110
2017 Visible minority 17 16 16 5 29 9 8 41 39 17
2017 Non-visible minority 15 29 24 15 14 0 2 30 45 117
2014 Visible minority 9 15 29 23 16 0 8 43 26 23
2014 Non-visible minority 5 18 31 25 17 1 2 43 24 151
2011 Visible minority 11 15 9 31 20 8 5 59 31 25
2011 Non-visible minority 12 24 27 20 12 1 5 34 38 147
2008 Visible minority 4 27 27 31 4 0 8 38 33 26
2008 Non-visible minority 14 27 23 20 11 2 2 32 43 133

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 0 0 34 40 21 5 0 64 0 24
2018 Non-visible minority 5 14 23 34 20 3 1 57 19 111
2017 Visible minority 9 10 11 38 14 9 8 63 23 17
2017 Non-visible minority 6 13 22 29 22 2 6 55 21 116
2014 Visible minority 0 10 12 40 22 8 8 73 12 23
2014 Non-visible minority 1 6 19 33 36 2 3 72 8 151
2011 Visible minority 0 9 15 31 23 14 8 70 11 25
2011 Non-visible minority 5 14 20 31 23 3 5 58 20 147
2008 Visible minority 4 19 31 35 0 4 8 39 26 26
2008 Non-visible minority 5 20 32 24 14 6 0 41 26 133

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 12 30 20 28 4 0 51 18 24
2018 Non-visible minority 3 12 38 25 19 3 1 45 16 111
2017 Visible minority 6 18 23 16 28 0 8 48 27 17
2017 Non-visible minority 4 15 33 27 18 1 3 46 20 117
2014 Visible minority 4 10 38 25 19 0 4 45 15 23
2014 Non-visible minority 5 9 31 32 20 1 1 53 15 151
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 23 8 18 16 0 4 56 35 24
2018 Non-visible minority 35 25 15 8 4 10 4 69 14 110
2017 Visible minority 20 26 20 20 10 5 0 48 32 17
2017 Non-visible minority 32 25 17 13 4 7 2 63 19 117
2014 Visible minority 42 9 14 9 14 8 5 58 26 23
2014 Non-visible minority 43 29 11 4 7 3 3 76 12 151

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 17 9 21 10 0 0 60 31 23
2018 Non-visible minority 57 26 10 6 0 1 0 84 6 110
2017 Visible minority 37 28 10 5 20 0 0 65 25 17
2017 Non-visible minority 49 30 10 8 2 1 0 79 10 117
2014 Visible minority 46 18 13 13 10 0 0 64 23 23
2014 Non-visible minority 59 27 2 6 3 1 1 88 10 151

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 15 8 8 27 18 8 42 47 24
2018 Non-visible minority 21 22 14 17 7 18 1 54 29 109
2017 Visible minority 14 18 22 30 11 5 0 34 43 17
2017 Non-visible minority 10 28 21 16 8 14 2 45 29 117
2014 Visible minority 19 17 15 13 6 30 0 52 27 23
2014 Non-visible minority 25 22 14 20 6 10 3 54 30 151

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 18 11 4 4 0 0 81 8 24
2018 Non-visible minority 63 26 8 2 0 1 0 90 2 111
2017 Visible minority 49 27 6 14 5 0 0 75 18 17
2017 Non-visible minority 47 43 8 1 1 0 0 90 2 117
2014 Visible minority 45 31 15 9 0 0 0 76 9 23
2014 Non-visible minority 61 34 1 3 1 0 0 95 4 151

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 42 13 3 8 0 0 76 11 24
2018 Non-visible minority 60 30 5 3 1 1 0 92 4 111
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 34 7 4 4 0 0 85 8 24
2018 Non-visible minority 52 32 8 3 3 2 1 87 6 111
2017 Visible minority 51 40 0 0 9 0 0 91 9 17
2017 Non-visible minority 46 35 10 3 4 0 1 82 7 117
2014 Visible minority 60 21 6 8 5 0 0 81 13 23
2014 Non-visible minority 56 20 12 7 4 1 1 77 11 151
2011 Visible minority 56 31 9 0 4 0 0 87 4 25
2011 Non-visible minority 51 33 5 8 2 1 1 85 10 147
2008 Visible minority 64 20 8 4 0 4 0 88 4 25
2008 Non-visible minority 53 28 11 6 1 1 1 82 7 134

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 44 9 0 0 0 0 91 0 24
2018 Non-visible minority 65 23 6 3 1 1 1 89 4 110
2017 Visible minority 59 28 0 5 0 0 9 95 5 17
2017 Non-visible minority 52 28 14 1 3 1 1 82 4 117
2014 Visible minority 69 8 14 4 5 0 0 77 9 23
2014 Non-visible minority 57 26 8 6 1 1 1 84 8 151
2011 Visible minority 72 24 0 0 4 0 0 96 4 25
2011 Non-visible minority 61 21 6 5 3 2 1 85 9 147
2008 Visible minority 76 8 8 4 0 4 0 88 4 25
2008 Non-visible minority 54 28 9 4 1 2 2 86 5 134

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 37 7 4 0 0 0 89 4 24
2018 Non-visible minority 56 32 4 6 1 1 1 89 7 111
2017 Visible minority 52 23 11 5 0 0 9 83 5 17
2017 Non-visible minority 48 35 6 6 5 1 0 83 11 116
2014 Visible minority 58 33 0 4 5 0 0 91 9 23
2014 Non-visible minority 53 31 9 3 2 1 1 86 5 151
2011 Visible minority 45 39 15 0 0 0 0 85 0 25
2011 Non-visible minority 57 26 4 5 6 1 1 85 11 147
2008 Visible minority 72 20 8 0 0 0 0 92 0 25
2008 Non-visible minority 52 33 7 4 2 1 1 86 6 134

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 73 24 3 0 0 0 0 97 0 24
2018 Non-visible minority 75 15 5 4 0 0 1 91 4 111
2017 Visible minority 58 29 5 9 0 0 0 86 9 17
2017 Non-visible minority 67 19 8 3 1 0 1 87 4 116

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 32 11 0 0 0 0 89 0 24
2018 Non-visible minority 65 22 8 3 1 1 1 89 4 111
2017 Visible minority 58 33 9 0 0 0 0 91 0 17
2017 Non-visible minority 60 19 12 4 4 0 1 80 8 116
2014 Visible minority 65 26 0 4 5 0 0 91 9 23
2014 Non-visible minority 62 21 8 5 3 1 1 85 8 151
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 28 12 4 4 0 0 80 8 24
2018 Non-visible minority 51 27 14 3 2 4 0 81 5 111
2017 Visible minority 39 31 14 0 11 5 0 73 11 17
2017 Non-visible minority 35 35 14 10 2 3 0 73 12 117
2014 Visible minority 45 32 13 0 6 4 0 80 6 23
2014 Non-visible minority 48 32 9 6 4 2 0 81 10 151
2011 Visible minority 53 32 8 4 0 4 0 88 4 25
2011 Non-visible minority 40 38 10 6 3 3 0 81 9 146

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 37 13 4 4 4 0 78 9 24
2018 Non-visible minority 33 39 14 9 2 3 1 74 11 110
2017 Visible minority 26 44 19 0 11 0 0 70 11 17
2017 Non-visible minority 28 33 15 16 7 1 0 62 23 117
2014 Visible minority 43 24 27 0 6 0 0 67 6 23
2014 Non-visible minority 46 34 7 10 3 2 0 81 13 151
2011 Visible minority 41 43 12 4 0 0 0 84 4 25
2011 Non-visible minority 43 33 11 9 4 1 0 77 12 147
2008 Visible minority 48 28 12 8 0 4 0 79 8 25
2008 Non-visible minority 35 32 11 13 8 1 0 68 21 134

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 24 26 16 0 4 0 56 17 24
2018 Non-visible minority 21 33 26 13 1 5 1 58 15 110
2017 Visible minority 20 41 5 28 6 0 0 60 35 17
2017 Non-visible minority 18 34 15 21 6 6 0 55 29 117
2014 Visible minority 37 27 19 9 0 8 0 70 10 23
2014 Non-visible minority 33 38 12 11 3 3 0 73 15 151
2011 Visible minority 28 57 4 4 4 4 0 88 8 25
2011 Non-visible minority 24 47 13 8 3 6 0 75 12 146
2008 Visible minority 44 28 16 4 0 8 0 78 4 25
2008 Non-visible minority 17 41 17 13 7 4 0 61 21 134

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 37 13 21 4 0 0 61 26 24
2018 Non-visible minority 22 36 19 13 5 4 1 61 19 111
2017 Visible minority 33 40 10 10 6 0 0 74 17 17
2017 Non-visible minority 19 35 16 21 7 3 0 55 28 117
2014 Visible minority 42 38 10 4 0 5 0 84 5 23
2014 Non-visible minority 33 41 14 7 4 1 0 74 12 151
2011 Visible minority 32 53 4 12 0 0 0 85 12 25
2011 Non-visible minority 23 47 10 13 5 2 0 71 18 146
2008 Visible minority 36 36 12 12 0 4 0 75 13 25
2008 Non-visible minority 25 43 7 18 5 1 0 69 23 134
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 45 8 8 0 0 0 84 8 24
2018 Non-visible minority 34 42 12 8 2 2 0 77 10 111
2017 Visible minority 52 28 0 20 0 0 0 80 20 17
2017 Non-visible minority 30 47 13 7 3 0 0 77 10 117
2014 Visible minority 63 28 9 0 0 0 0 91 0 23
2014 Non-visible minority 56 31 12 0 1 0 0 87 1 151
2011 Visible minority 45 43 4 8 0 0 0 88 8 25
2011 Non-visible minority 43 39 5 9 2 1 0 83 12 146

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 30 8 9 11 0 5 71 21 24
2018 Non-visible minority 42 29 15 8 1 3 2 74 10 110
2017 Visible minority 57 10 14 11 0 8 0 73 12 17
2017 Non-visible minority 40 34 12 10 2 1 1 75 13 117
2014 Visible minority 52 24 15 0 4 5 0 80 4 23
2014 Non-visible minority 61 24 8 3 1 2 1 88 4 151
2011 Visible minority 39 32 13 8 8 0 0 72 15 25
2011 Non-visible minority 50 29 6 8 3 2 1 82 11 146
2008 Visible minority 42 38 4 0 8 8 0 88 8 26
2008 Non-visible minority 43 34 4 13 3 2 1 79 16 134

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 40 12 4 0 0 0 84 4 23
2018 Non-visible minority 38 39 16 4 1 3 0 78 5 108

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 24 13 9 17 16 4 51 32 24
2018 Non-visible minority 30 25 21 8 2 9 5 64 11 111
2017 Visible minority 39 15 12 6 15 5 8 62 24 17
2017 Non-visible minority 23 24 23 8 4 15 3 57 15 117
2014 Visible minority 16 25 17 10 4 27 0 57 19 23
2014 Non-visible minority 31 29 9 13 8 5 4 67 23 151
2011 Visible minority 27 17 24 12 4 8 9 52 19 25
2011 Non-visible minority 32 22 18 9 6 8 5 62 17 147

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 25 13 12 13 8 0 59 27 24
2018 Non-visible minority 33 31 16 13 4 3 1 66 17 110
2017 Visible minority 29 25 21 11 14 0 0 54 25 17
2017 Non-visible minority 30 44 9 11 5 2 0 75 16 115
2014 Visible minority 20 45 17 5 6 8 0 70 11 23
2014 Non-visible minority 42 33 10 7 4 3 1 78 12 151
2011 Visible minority 23 32 24 4 8 5 4 60 13 25
2011 Non-visible minority 37 40 11 8 1 1 2 80 9 147
2008 Visible minority 27 35 12 15 8 0 4 64 24 26
2008 Non-visible minority 30 40 8 12 8 1 0 71 20 134

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 4 7 31 29 4 0 31 62 23
2018 Non-visible minority 19 16 20 28 7 5 6 39 39 111
2017 Visible minority 25 29 11 17 19 0 0 54 35 17
2017 Non-visible minority 8 31 20 13 16 6 7 44 34 117
2014 Visible minority 30 30 13 16 10 0 0 60 27 23
2014 Non-visible minority 18 19 17 22 17 5 1 39 42 151
2011 Visible minority 19 24 25 8 12 9 4 50 22 25
2011 Non-visible minority 21 19 16 21 16 1 7 43 40 147
2008 Visible minority 12 19 23 19 15 8 4 35 39 26
2008 Non-visible minority 10 23 15 24 20 4 4 36 48 134

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 34 20 8 9 8 0 60 18 24
2018 Non-visible minority 40 38 12 7 1 3 0 80 8 110
2017 Visible minority 36 28 11 25 0 0 0 63 25 17
2017 Non-visible minority 29 42 13 9 4 3 0 73 14 117

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 27 7 16 4 0 0 73 20 23
2018 Non-visible minority 68 23 5 4 0 1 0 91 4 110
2017 Visible minority 56 30 0 5 9 0 0 86 14 17
2017 Non-visible minority 60 28 4 4 1 2 0 90 6 117
2014 Visible minority 73 13 4 6 0 4 0 89 6 23
2014 Non-visible minority 72 21 3 1 1 1 0 95 2 151

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 44 9 8 4 0 0 79 11 24
2018 Non-visible minority 68 19 7 4 0 2 2 90 4 110
2017 Visible minority 52 36 0 12 0 0 0 88 12 16
2017 Non-visible minority 61 30 5 2 1 1 0 92 3 117
2014 Visible minority 59 35 0 6 0 0 0 94 6 23
2014 Non-visible minority 72 20 5 1 1 1 0 93 2 151
2011 Visible minority 40 43 8 8 0 0 0 83 8 25
2011 Non-visible minority 65 27 4 1 0 3 0 94 1 146

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 65 26 0 4 4 0 0 92 8 24
2018 Non-visible minority 69 22 6 3 0 0 0 91 3 110
2017 Visible minority 51 34 5 11 0 0 0 85 11 17
2017 Non-visible minority 65 30 3 0 2 0 0 94 2 117
2014 Visible minority 68 21 10 0 0 0 0 90 0 23
2014 Non-visible minority 70 22 4 2 1 1 0 92 4 151
2011 Visible minority 48 47 4 0 0 0 0 96 0 25
2011 Non-visible minority 66 26 4 3 1 1 0 92 4 145
2008 Visible minority 44 44 12 0 0 0 0 88 0 25
2008 Non-visible minority 61 30 3 3 3 0 0 91 6 133

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 34 9 4 4 0 0 83 8 24
2018 Non-visible minority 59 25 11 4 1 1 0 84 5 110
2017 Visible minority 59 15 6 14 6 0 0 74 20 17
2017 Non-visible minority 50 27 17 2 4 1 0 77 6 117
2014 Visible minority 55 35 10 0 0 0 0 90 0 23
2014 Non-visible minority 65 22 7 5 1 1 0 88 5 151
2011 Visible minority 53 43 4 0 0 0 0 96 0 25
2011 Non-visible minority 62 20 13 3 1 1 0 83 4 147

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 37 14 0 8 0 0 78 8 24
2018 Non-visible minority 59 30 5 5 1 0 0 89 6 110
2017 Visible minority 53 21 6 9 11 0 0 74 20 17
2017 Non-visible minority 50 28 13 6 3 1 0 79 9 117
2014 Visible minority 56 34 6 5 0 0 0 90 5 23
2014 Non-visible minority 63 24 7 6 1 1 0 87 6 151
2011 Visible minority 57 35 4 4 0 0 0 92 4 25
2011 Non-visible minority 60 23 10 5 1 1 0 84 6 146
2008 Visible minority 36 48 4 12 0 0 0 84 12 25
2008 Non-visible minority 46 37 9 4 3 1 0 83 8 134

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 30 16 4 9 4 0 70 13 24
2018 Non-visible minority 54 20 12 8 3 3 0 76 11 110
2017 Visible minority 58 16 5 9 12 0 0 74 21 17
2017 Non-visible minority 44 22 15 8 8 3 0 69 16 117
2014 Visible minority 55 12 17 0 6 10 0 75 7 23
2014 Non-visible minority 59 15 12 9 2 2 1 76 12 151
2011 Visible minority 45 24 12 8 4 4 4 75 13 25
2011 Non-visible minority 55 19 11 9 5 2 0 75 14 147
2008 Visible minority 40 28 24 4 0 4 0 71 4 25
2008 Non-visible minority 40 27 7 11 6 8 1 74 19 134
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 18 32 51 24
2018 Non-visible minority 15 45 40 111
2017 Visible minority 19 26 55 17
2017 Non-visible minority 31 42 27 116
2014 Visible minority 21 43 36 23
2014 Non-visible minority 15 47 37 150
2011 Visible minority 24 44 32 25
2011 Non-visible minority 24 45 32 147
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 13 4 10 12 38 4 56 37 23
2018 Non-visible minority 27 17 12 2 2 32 8 74 6 111
2017 Visible minority 30 17 11 6 5 22 9 68 16 17
2017 Non-visible minority 22 27 12 6 2 24 6 71 11 117
2014 Visible minority 34 4 15 9 8 30 0 54 25 23
2014 Non-visible minority 38 16 8 4 5 23 6 76 13 151

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 18 10 18 4 7 0 67 23 23
2018 Non-visible minority 50 27 14 1 1 8 0 83 2 111
2017 Visible minority 37 35 0 6 5 17 0 87 13 17
2017 Non-visible minority 41 38 9 3 2 6 0 85 6 117
2014 Visible minority 42 34 15 5 0 4 0 80 5 23
2014 Non-visible minority 59 25 6 3 4 3 0 86 7 151
2011 Visible minority 65 19 8 0 0 8 0 91 0 25
2011 Non-visible minority 61 29 6 1 1 2 0 91 2 146
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 15 11 9 4 27 8 63 19 24
2018 Non-visible minority 39 11 14 2 0 29 6 77 3 111
2017 Visible minority 30 11 10 6 0 23 20 72 11 17
2017 Non-visible minority 34 18 14 1 1 28 4 76 3 117
2014 Visible minority 38 9 24 0 4 25 0 63 5 23
2014 Non-visible minority 46 16 7 4 3 18 6 82 9 151

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 26 7 8 0 7 0 84 9 24
2018 Non-visible minority 58 29 8 2 0 3 1 89 2 111
2017 Visible minority 51 17 5 11 0 9 8 81 13 17
2017 Non-visible minority 63 24 5 2 1 5 1 92 3 117
2014 Visible minority 63 22 15 0 0 0 0 85 0 23
2014 Non-visible minority 68 20 5 4 1 2 1 90 5 151
2011 Visible minority 75 17 4 0 0 4 0 96 0 25
2011 Non-visible minority 76 20 1 1 0 2 0 97 1 147
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 17 14 17 13 0 0 56 30 23
2018 Non-visible minority 31 27 19 14 8 0 1 59 22 111
2017 Visible minority 14 35 18 20 6 0 6 53 28 17
2017 Non-visible minority 28 23 16 13 17 1 1 52 31 117

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 33 18 9 21 0 0 52 31 23
2018 Non-visible minority 20 26 21 19 13 0 0 46 33 111
2017 Visible minority 32 27 21 15 5 0 0 59 20 17
2017 Non-visible minority 12 35 20 18 13 1 0 48 32 116

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 26 18 5 17 0 0 60 22 23
2018 Non-visible minority 34 32 14 14 3 0 3 68 17 110
2017 Visible minority 33 36 15 16 0 0 0 69 16 17
2017 Non-visible minority 27 31 22 15 3 1 1 59 19 117

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 28 9 5 27 0 0 59 32 22
2018 Non-visible minority 18 23 20 24 14 0 1 41 39 111
2017 Visible minority 27 17 27 5 24 0 0 43 30 17
2017 Non-visible minority 13 20 28 25 13 2 0 33 38 117

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 24 13 4 9 0 0 73 13 23
2018 Non-visible minority 50 24 9 5 3 0 7 80 9 110
2017 Visible minority 44 39 0 17 0 0 0 83 17 17
2017 Non-visible minority 43 23 14 6 2 1 10 75 9 116

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 23 17 8 18 0 0 56 27 23
2018 Non-visible minority 39 23 14 15 6 0 3 64 22 110
2017 Visible minority 10 54 31 0 6 0 0 63 6 17
2017 Non-visible minority 34 28 23 8 3 1 3 65 11 117

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 37 17 16 3 0 0 64 19 24
2018 Non-visible minority 39 35 16 8 1 1 0 75 9 110
2017 Visible minority 33 32 16 14 6 0 0 64 20 17
2017 Non-visible minority 31 30 19 11 4 1 4 64 16 117

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 19 19 12 9 0 0 60 21 24
2018 Non-visible minority 27 31 25 14 4 0 0 58 17 110
2017 Visible minority 44 25 11 14 6 0 0 69 20 17
2017 Non-visible minority 19 33 21 16 10 0 1 52 26 117

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 33 30 3 8 0 0 59 11 24
2018 Non-visible minority 38 37 14 9 2 0 0 75 11 110
2017 Visible minority 34 44 10 5 6 0 0 79 11 17
2017 Non-visible minority 35 28 16 10 9 0 3 64 19 117

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 43 14 5 4 0 0 77 9 23
2018 Non-visible minority 34 35 16 12 3 0 0 69 15 110
2017 Visible minority 44 34 11 6 5 0 0 78 11 17
2017 Non-visible minority 39 24 25 6 3 1 2 66 9 117

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 76 16 0 5 3 0 0 92 8 23
2018 Non-visible minority 64 24 7 3 1 0 1 90 4 108
2017 Visible minority 69 22 0 9 0 0 0 91 9 17
2017 Non-visible minority 61 21 14 1 0 1 2 85 1 117

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 92 0 4 4 0 0 0 92 4 24
2018 Non-visible minority 79 12 1 3 0 0 5 95 4 110

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 74 4 13 9 0 0 0 78 9 24
2018 Non-visible minority 84 8 4 0 0 0 4 95 0 109
2017 Visible minority 85 0 11 0 5 0 0 85 5 17
2017 Non-visible minority 81 9 4 1 1 0 4 94 1 117

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 25 4 13 9 0 0 74 22 24
2018 Non-visible minority 62 27 6 2 2 0 1 90 4 108
2017 Visible minority 37 32 31 0 0 0 0 69 0 17
2017 Non-visible minority 53 29 11 4 1 0 3 84 4 117

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 66 18 12 0 5 0 0 83 5 24
2018 Non-visible minority 73 15 5 3 2 0 2 90 5 110
2017 Visible minority 65 31 0 0 5 0 0 95 5 17
2017 Non-visible minority 71 18 4 2 1 1 3 92 4 116

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 4 0 8 0 0 25 90 10 24
2018 Non-visible minority 55 15 4 1 1 1 23 92 3 108
2017 Visible minority 59 0 6 0 0 0 36 91 0 17
2017 Non-visible minority 61 15 1 1 0 0 21 96 2 117

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 68 18 14 0 0 0 0 86 0 23
2018 Non-visible minority 61 23 9 2 3 0 2 86 5 110
2017 Visible minority 75 9 5 0 0 0 12 95 0 17
2017 Non-visible minority 64 21 6 4 0 0 4 89 5 116

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 73 11 0 7 9 0 0 84 16 24
2018 Non-visible minority 85 7 3 1 2 1 2 94 3 108
2017 Visible minority 65 5 14 0 9 0 6 75 10 17
2017 Non-visible minority 81 8 5 1 0 0 5 94 1 117

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 29 21 4 5 0 0 70 9 24
2018 Non-visible minority 43 31 22 3 1 1 0 74 4 110
2017 Visible minority 51 33 10 0 0 0 6 89 0 17
2017 Non-visible minority 46 32 13 6 0 0 3 80 6 117

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 36 16 23 12 0 0 49 35 24
2018 Non-visible minority 16 36 28 13 5 1 0 53 18 111
2017 Visible minority 5 42 27 26 0 0 0 47 26 17
2017 Non-visible minority 7 33 38 15 6 1 0 41 21 117

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 21 24 28 9 0 0 37 39 24
2018 Non-visible minority 8 19 38 23 12 1 0 35 27 111
2017 Visible minority 12 19 17 20 33 0 0 53 31 17
2017 Non-visible minority 6 25 35 26 7 0 0 34 31 117

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 50 0 10 0 0 0 90 10 23
2018 Non-visible minority 58 35 5 2 1 0 0 92 3 111
2017 Visible minority 32 48 9 0 11 0 0 80 11 17
2017 Non-visible minority 36 44 10 7 1 1 0 81 9 116

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 41 17 13 4 4 0 65 18 24
2018 Non-visible minority 46 29 15 6 3 1 0 76 9 111
2017 Visible minority 36 40 0 20 5 0 0 75 25 17
2017 Non-visible minority 30 39 15 11 4 0 0 69 15 116
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 29 25 22 4 0 0 21 79 24
2018 Non-visible minority 32 33 22 9 4 0 1 32 68 111
2017 Visible minority 15 36 22 20 6 0 0 15 85 17
2017 Non-visible minority 33 26 20 10 4 6 0 36 64 117

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 19
2018 Non-visible minority 21 75
2017 Visible minority 31 14
2017 Non-visible minority 21 71

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 59 19
2018 Non-visible minority 30 75
2017 Visible minority 44 14
2017 Non-visible minority 43 71

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 19
2018 Non-visible minority 26 75
2017 Visible minority 21 14
2017 Non-visible minority 34 71

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 19
2018 Non-visible minority 42 75
2017 Visible minority 45 14
2017 Non-visible minority 55 71

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 19
2018 Non-visible minority 5 75
2017 Visible minority 0 14
2017 Non-visible minority 5 71

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 19
2018 Non-visible minority 26 75

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 19
2018 Non-visible minority 33 75
2017 Visible minority 15 14
2017 Non-visible minority 26 71

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 0 45 37 6 0 11 19
2018 Non-visible minority 12 53 20 6 3 7 74
2017 Visible minority 5 52 17 7 6 13 14
2017 Non-visible minority 2 53 27 9 4 5 70

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 59 41 19
2018 Non-visible minority 47 53 75

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 33 4 11 21 6 5 60 36 19
2018 Non-visible minority 37 20 16 13 8 1 4 60 23 75
2017 Visible minority 19 18 11 7 25 0 21 46 41 14
2017 Non-visible minority 18 22 8 25 19 2 6 44 47 71

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 18 9 5 21 21 20 41 44 19
2018 Non-visible minority 10 7 9 10 19 3 42 31 52 75
2017 Visible minority 25 0 20 12 25 0 18 30 45 14
2017 Non-visible minority 7 7 7 8 17 7 47 30 55 71

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 21 9 9 9 0 8 71 19 24
2018 Non-visible minority 41 17 15 8 10 0 8 64 20 110
Report a problem or mistake on this page
Date modified: