2018 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	43	3	10	2	0	2	86	12	43
2018	3 to 10 years in current department or agency	33	40	9	15	4	0	0	72	18	50
2017	Less than 3 years in current department or agency	44	32	13	8	3	0	0	76	11	27
2017	3 to 10 years in current department or agency	32	41	19	4	3	0	0	74	7	65
2017	11 to 20 years in current department or agency	48	33	8	9	2	0	0	81	12	39
2014	Less than 3 years in current department or agency	37	41	13	9	0	0	0	78	9	32
2014	3 to 10 years in current department or agency	51	31	8	2	6	1	0	84	9	88
2014	11 to 20 years in current department or agency	50	39	3	8	0	0	0	89	8	40
2014	More than 20 years in current department or agency	63	25	0	0	0	0	12	100	0	11

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	38	9	0	0	0	91	0	43
2018	3 to 10 years in current department or agency	56	27	6	6	4	0	83	10	50
2017	Less than 3 years in current department or agency	44	33	12	10	0	0	78	10	27
2017	3 to 10 years in current department or agency	49	37	3	7	4	0	86	11	65
2017	11 to 20 years in current department or agency	67	23	5	3	2	0	90	5	39
2014	Less than 3 years in current department or agency	44	41	12	0	3	0	85	3	32
2014	3 to 10 years in current department or agency	61	24	7	5	3	1	86	7	88
2014	11 to 20 years in current department or agency	71	26	0	3	0	0	97	3	40
2014	More than 20 years in current department or agency	82	9	0	0	0	8	100	0	11

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	34	0	12	0	0	88	12	41
2018	3 to 10 years in current department or agency	54	32	4	4	6	0	86	10	50
2017	Less than 3 years in current department or agency	50	33	9	3	5	0	83	8	27
2017	3 to 10 years in current department or agency	53	37	4	4	2	0	91	5	65
2017	11 to 20 years in current department or agency	67	25	2	3	2	0	93	5	39
2014	Less than 3 years in current department or agency	64	30	3	0	3	0	94	3	32
2014	3 to 10 years in current department or agency	59	25	7	7	2	1	85	8	88
2014	11 to 20 years in current department or agency	75	25	0	0	0	0	100	0	40
2014	More than 20 years in current department or agency	82	9	8	0	0	0	92	0	11

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	74	17	4	0	0	5	0	96	0	43
2018	3 to 10 years in current department or agency	56	22	8	10	2	0	2	79	12	50
2017	Less than 3 years in current department or agency	64	25	6	5	0	0	0	89	5	27
2017	3 to 10 years in current department or agency	51	24	15	9	0	0	1	75	9	65
2017	11 to 20 years in current department or agency	65	19	8	5	2	0	0	84	7	38
2014	Less than 3 years in current department or agency	63	22	10	6	0	0	0	84	6	32
2014	3 to 10 years in current department or agency	64	25	4	5	1	1	0	89	6	88
2014	11 to 20 years in current department or agency	65	19	3	5	8	0	0	84	13	40
2014	More than 20 years in current department or agency	72	19	0	9	0	0	0	91	9	11

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	41	5	2	2	91	4	43
2018	3 to 10 years in current department or agency	46	39	2	4	8	86	12	50
2017	Less than 3 years in current department or agency	44	43	3	10	0	87	10	27
2017	3 to 10 years in current department or agency	40	37	11	3	10	77	13	65
2017	11 to 20 years in current department or agency	54	39	7	0	0	93	0	39
2014	Less than 3 years in current department or agency	50	38	9	3	0	88	3	32
2014	3 to 10 years in current department or agency	50	33	7	8	1	83	9	88
2014	11 to 20 years in current department or agency	64	28	5	3	0	92	3	40
2014	More than 20 years in current department or agency	73	27	0	0	0	100	0	11

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	35	7	5	2	0	86	7	43
2018	3 to 10 years in current department or agency	51	23	6	11	9	0	74	20	50
2017	Less than 3 years in current department or agency	55	27	7	5	0	5	87	5	27
2017	3 to 10 years in current department or agency	32	41	14	9	4	0	73	13	65
2017	11 to 20 years in current department or agency	44	41	7	5	2	0	85	8	39
2014	Less than 3 years in current department or agency	65	19	6	10	0	0	84	10	32
2014	3 to 10 years in current department or agency	41	35	12	7	5	0	76	12	88
2014	11 to 20 years in current department or agency	49	33	2	5	11	0	82	16	40
2014	More than 20 years in current department or agency	56	17	18	9	0	0	73	9	11

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	52	4	6	2	2	0	87	8	43
2018	3 to 10 years in current department or agency	36	27	16	18	2	0	0	64	20	50
2017	Less than 3 years in current department or agency	41	37	8	6	0	0	8	85	6	27
2017	3 to 10 years in current department or agency	32	40	13	9	6	0	0	72	15	65
2017	11 to 20 years in current department or agency	35	48	4	4	8	0	0	84	12	39

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	30	5	0	2	93	2	42
2018	3 to 10 years in current department or agency	55	31	8	5	2	85	6	49
2017	Less than 3 years in current department or agency	60	34	6	0	0	94	0	27
2017	3 to 10 years in current department or agency	44	39	8	6	3	83	9	65
2017	11 to 20 years in current department or agency	53	35	2	7	3	88	10	39
2014	Less than 3 years in current department or agency	44	41	12	3	0	85	3	32
2014	3 to 10 years in current department or agency	57	33	7	2	0	91	2	88
2014	11 to 20 years in current department or agency	62	31	5	0	3	92	3	40
2014	More than 20 years in current department or agency	82	9	8	0	0	92	0	11

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	38	7	0	2	91	2	42
2018	3 to 10 years in current department or agency	39	35	12	7	7	74	14	49
2017	Less than 3 years in current department or agency	54	35	3	3	5	89	8	27
2017	3 to 10 years in current department or agency	31	33	21	9	6	65	15	65
2017	11 to 20 years in current department or agency	53	32	5	5	4	85	10	39

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	29	9	0	0	91	0	42
2018	3 to 10 years in current department or agency	56	29	8	2	4	85	6	49
2017	Less than 3 years in current department or agency	59	28	13	0	0	87	0	27
2017	3 to 10 years in current department or agency	47	38	7	5	3	85	8	65
2017	11 to 20 years in current department or agency	77	18	2	3	0	95	3	39
2014	Less than 3 years in current department or agency	63	25	9	3	0	88	3	32
2014	3 to 10 years in current department or agency	67	27	3	3	0	93	3	88
2014	11 to 20 years in current department or agency	82	15	0	3	0	97	3	40
2014	More than 20 years in current department or agency	82	8	9	0	0	91	0	11

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	34	4	3	4	2	89	7	42
2018	3 to 10 years in current department or agency	52	26	2	13	8	0	77	21	49
2017	Less than 3 years in current department or agency	56	27	3	14	0	0	83	14	27
2017	3 to 10 years in current department or agency	32	42	14	5	6	0	74	12	65
2017	11 to 20 years in current department or agency	47	34	10	4	4	0	81	9	39
2014	Less than 3 years in current department or agency	50	32	9	6	3	0	82	9	32
2014	3 to 10 years in current department or agency	42	34	18	2	4	0	76	6	88
2014	11 to 20 years in current department or agency	43	33	10	5	8	0	77	13	40
2014	More than 20 years in current department or agency	53	18	8	8	0	12	82	9	11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	32	3	7	2	0	0	88	9	42
2018	3 to 10 years in current department or agency	50	31	11	6	2	0	0	81	8	49
2017	Less than 3 years in current department or agency	49	32	6	3	5	0	5	85	8	27
2017	3 to 10 years in current department or agency	37	45	9	3	6	0	0	82	9	65
2017	11 to 20 years in current department or agency	44	43	5	5	2	0	0	88	7	39
2014	Less than 3 years in current department or agency	59	22	12	3	3	0	0	82	6	32
2014	3 to 10 years in current department or agency	46	30	14	7	4	0	0	75	11	88
2014	11 to 20 years in current department or agency	51	25	10	5	8	0	0	77	13	40
2014	More than 20 years in current department or agency	70	9	0	8	0	12	0	91	9	11

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	39	2	3	2	0	93	5	42
2018	3 to 10 years in current department or agency	43	34	13	8	2	0	77	10	49
2017	Less than 3 years in current department or agency	41	45	14	0	0	0	86	0	27
2017	3 to 10 years in current department or agency	30	46	11	8	4	0	76	13	65
2017	11 to 20 years in current department or agency	41	35	15	5	4	0	76	10	39
2014	Less than 3 years in current department or agency	69	25	3	3	0	0	94	3	32
2014	3 to 10 years in current department or agency	46	41	9	3	1	0	86	5	88
2014	11 to 20 years in current department or agency	48	38	3	5	6	0	86	11	39
2014	More than 20 years in current department or agency	70	9	0	8	0	12	91	9	11

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	33	7	0	2	0	91	2	42
2018	3 to 10 years in current department or agency	49	30	8	9	2	2	81	11	49
2017	Less than 3 years in current department or agency	56	36	8	0	0	0	92	0	26
2017	3 to 10 years in current department or agency	42	35	6	8	6	3	80	14	65
2017	11 to 20 years in current department or agency	55	32	10	0	2	0	88	2	39
2014	Less than 3 years in current department or agency	63	22	15	0	0	0	85	0	32
2014	3 to 10 years in current department or agency	56	28	8	7	1	0	84	9	88
2014	11 to 20 years in current department or agency	70	28	2	0	0	0	98	0	40
2014	More than 20 years in current department or agency	82	9	0	0	8	0	92	8	11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	29	15	5	0	2	0	79	5	43
2018	3 to 10 years in current department or agency	37	33	17	8	5	0	0	69	14	49
2017	Less than 3 years in current department or agency	30	56	0	6	2	0	5	91	9	27
2017	3 to 10 years in current department or agency	39	33	20	2	6	0	0	72	8	65
2017	11 to 20 years in current department or agency	19	44	14	12	9	2	0	64	21	39
2014	Less than 3 years in current department or agency	56	31	9	3	0	0	0	87	3	32
2014	3 to 10 years in current department or agency	50	33	9	3	3	1	0	84	7	88
2014	11 to 20 years in current department or agency	40	30	15	10	5	0	0	69	16	40
2014	More than 20 years in current department or agency	31	16	36	0	8	0	9	52	9	11

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	17	24	29	17	2	5	49	25	43
2018	3 to 10 years in current department or agency	12	28	26	20	12	0	2	32	41	50
2017	Less than 3 years in current department or agency	3	27	38	13	7	5	7	23	34	27
2017	3 to 10 years in current department or agency	18	32	25	14	9	2	0	24	51	65
2017	11 to 20 years in current department or agency	12	22	42	9	11	0	2	21	36	39
2014	Less than 3 years in current department or agency	3	15	28	35	16	0	3	52	19	32
2014	3 to 10 years in current department or agency	1	19	36	27	14	1	2	42	21	88
2014	11 to 20 years in current department or agency	3	16	38	23	21	0	0	44	19	38
2014	More than 20 years in current department or agency	0	8	45	9	37	0	0	47	8	11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	2	7	30	17	36	7	0	58	10	43
2018	3 to 10 years in current department or agency	2	27	29	28	14	0	0	41	29	50
2017	Less than 3 years in current department or agency	8	10	17	26	31	0	7	62	20	27
2017	3 to 10 years in current department or agency	13	12	28	33	10	1	2	45	26	65
2017	11 to 20 years in current department or agency	8	9	35	20	24	0	5	46	18	39
2014	Less than 3 years in current department or agency	3	6	9	38	34	3	6	80	10	32
2014	3 to 10 years in current department or agency	3	9	23	35	28	1	2	65	12	88
2014	11 to 20 years in current department or agency	3	3	28	28	30	0	8	63	6	39
2014	More than 20 years in current department or agency	0	0	9	44	34	12	0	89	0	11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	2	9	21	36	23	9	0	65	12	43
2018	3 to 10 years in current department or agency	2	4	36	38	20	0	0	58	6	50
2017	Less than 3 years in current department or agency	3	13	26	22	25	3	7	53	18	27
2017	3 to 10 years in current department or agency	7	16	34	28	9	1	4	39	25	65
2017	11 to 20 years in current department or agency	7	15	34	29	16	0	0	44	22	39
2014	Less than 3 years in current department or agency	3	9	21	26	35	3	3	65	13	32
2014	3 to 10 years in current department or agency	7	13	29	24	24	0	3	49	21	88
2014	11 to 20 years in current department or agency	5	25	28	22	17	0	3	40	31	40
2014	More than 20 years in current department or agency	0	0	34	35	31	0	0	66	0	11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	5	8	31	45	5	2	81	11	42
2018	3 to 10 years in current department or agency	2	6	32	33	25	2	0	59	8	50
2017	Less than 3 years in current department or agency	0	8	24	13	44	0	11	65	8	27
2017	3 to 10 years in current department or agency	5	13	33	32	17	0	0	49	18	65
2017	11 to 20 years in current department or agency	2	4	29	42	15	2	5	62	7	39
2014	Less than 3 years in current department or agency	0	3	28	36	33	0	0	68	3	31
2014	3 to 10 years in current department or agency	0	6	29	45	18	0	2	64	6	87
2014	11 to 20 years in current department or agency	0	16	15	42	25	0	2	69	16	40
2014	More than 20 years in current department or agency	0	0	27	52	9	12	0	70	0	11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	7	20	34	26	5	0	64	15	43
2018	3 to 10 years in current department or agency	23	23	33	18	4	0	0	21	46	50
2017	Less than 3 years in current department or agency	11	21	12	11	30	5	11	48	38	27
2017	3 to 10 years in current department or agency	21	31	23	10	14	0	1	24	52	65
2017	11 to 20 years in current department or agency	17	25	30	23	6	0	0	28	42	39
2014	Less than 3 years in current department or agency	0	20	21	31	19	6	3	55	22	32
2014	3 to 10 years in current department or agency	8	18	32	23	15	0	3	40	27	88
2014	11 to 20 years in current department or agency	5	16	39	20	18	0	3	38	21	40
2014	More than 20 years in current department or agency	9	18	19	33	22	0	0	55	27	11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	0	5	15	36	35	9	0	79	5	43
2018	3 to 10 years in current department or agency	4	14	32	35	14	0	0	49	19	50
2017	Less than 3 years in current department or agency	10	7	22	8	29	11	13	49	22	27
2017	3 to 10 years in current department or agency	7	17	13	41	17	0	4	61	25	65
2017	11 to 20 years in current department or agency	0	12	33	30	19	0	5	53	13	39
2014	Less than 3 years in current department or agency	0	6	9	41	32	9	3	83	7	32
2014	3 to 10 years in current department or agency	1	9	21	32	32	1	3	67	11	88
2014	11 to 20 years in current department or agency	3	5	18	42	28	0	5	74	8	40
2014	More than 20 years in current department or agency	0	0	18	9	73	0	0	82	0	11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	0	11	29	33	23	5	0	59	11	43
2018	3 to 10 years in current department or agency	2	8	46	27	16	2	0	43	10	50
2017	Less than 3 years in current department or agency	3	14	23	14	36	3	7	56	18	27
2017	3 to 10 years in current department or agency	4	16	36	26	16	0	2	43	20	65
2017	11 to 20 years in current department or agency	5	17	28	37	10	0	2	49	23	39
2014	Less than 3 years in current department or agency	3	6	24	38	26	3	0	65	10	32
2014	3 to 10 years in current department or agency	5	12	35	26	20	0	2	47	18	88
2014	11 to 20 years in current department or agency	8	10	33	30	17	0	3	48	18	40
2014	More than 20 years in current department or agency	0	0	36	52	12	0	0	64	0	11

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	22	14	4	2	14	5	75	8	43
2018	3 to 10 years in current department or agency	28	31	8	11	10	10	2	67	23	50
2017	Less than 3 years in current department or agency	42	29	15	3	3	6	3	77	6	27
2017	3 to 10 years in current department or agency	24	26	17	19	6	7	1	55	27	65
2017	11 to 20 years in current department or agency	30	20	24	12	5	8	0	55	19	39
2014	Less than 3 years in current department or agency	46	25	7	0	6	6	10	85	7	32
2014	3 to 10 years in current department or agency	37	27	13	7	9	4	3	69	18	88
2014	11 to 20 years in current department or agency	47	28	14	3	8	0	0	75	10	40
2014	More than 20 years in current department or agency	55	27	9	0	9	0	0	81	9	11

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	68	23	0	6	0	2	0	93	7	43
2018	3 to 10 years in current department or agency	45	24	18	12	2	0	0	68	14	50
2017	Less than 3 years in current department or agency	63	21	3	8	5	0	0	85	13	27
2017	3 to 10 years in current department or agency	39	35	14	5	6	1	0	75	11	65
2017	11 to 20 years in current department or agency	43	30	15	11	2	0	0	72	13	39
2014	Less than 3 years in current department or agency	62	29	0	3	6	0	0	91	9	32
2014	3 to 10 years in current department or agency	48	32	5	8	4	2	1	82	12	88
2014	11 to 20 years in current department or agency	72	12	0	11	5	0	0	84	16	40
2014	More than 20 years in current department or agency	73	18	9	0	0	0	0	91	0	11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	13	10	4	8	32	5	65	18	42
2018	3 to 10 years in current department or agency	14	20	19	27	10	8	2	38	41	50
2017	Less than 3 years in current department or agency	19	40	8	10	5	18	0	72	19	27
2017	3 to 10 years in current department or agency	7	19	23	29	8	12	3	30	43	65
2017	11 to 20 years in current department or agency	7	34	29	10	9	8	2	46	21	39
2014	Less than 3 years in current department or agency	30	9	7	16	3	29	6	60	30	32
2014	3 to 10 years in current department or agency	19	23	19	21	5	11	2	49	29	88
2014	11 to 20 years in current department or agency	24	25	15	13	13	7	3	55	29	40
2014	More than 20 years in current department or agency	48	24	0	28	0	0	0	72	28	11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	73	19	6	0	0	2	93	0	43
2018	3 to 10 years in current department or agency	57	22	15	4	2	0	80	6	50
2017	Less than 3 years in current department or agency	67	24	5	5	0	0	90	5	27
2017	3 to 10 years in current department or agency	34	49	11	3	3	0	84	5	64
2017	11 to 20 years in current department or agency	48	45	5	0	2	0	93	2	39
2014	Less than 3 years in current department or agency	74	26	0	0	0	0	100	0	32
2014	3 to 10 years in current department or agency	56	34	4	5	1	0	90	6	88
2014	11 to 20 years in current department or agency	49	43	2	5	0	0	92	5	40
2014	More than 20 years in current department or agency	73	18	9	0	0	0	91	0	11

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	59	33	2	2	2	2	0	93	4	43
2018	3 to 10 years in current department or agency	48	35	8	4	4	0	0	84	8	50

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	23	9	5	5	4	0	81	10	43
2018	3 to 10 years in current department or agency	50	38	8	0	2	0	2	90	2	50
2017	Less than 3 years in current department or agency	47	37	5	0	5	0	5	90	5	27
2017	3 to 10 years in current department or agency	44	29	14	7	6	0	0	73	13	65
2017	11 to 20 years in current department or agency	49	44	4	0	2	0	0	93	2	39
2014	Less than 3 years in current department or agency	71	13	6	3	6	0	0	84	10	32
2014	3 to 10 years in current department or agency	50	22	14	10	1	1	1	74	12	88
2014	11 to 20 years in current department or agency	59	17	10	3	11	0	0	76	13	40
2014	More than 20 years in current department or agency	56	27	8	9	0	0	0	83	9	11

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	73	20	0	3	2	2	0	95	5	42
2018	3 to 10 years in current department or agency	47	36	10	4	0	0	2	85	5	50
2017	Less than 3 years in current department or agency	57	29	3	0	0	0	11	97	0	27
2017	3 to 10 years in current department or agency	46	24	22	1	4	1	0	71	6	65
2017	11 to 20 years in current department or agency	58	33	5	2	2	0	0	91	4	39
2014	Less than 3 years in current department or agency	58	32	6	3	0	0	0	91	3	32
2014	3 to 10 years in current department or agency	59	21	10	8	0	1	1	81	8	88
2014	11 to 20 years in current department or agency	59	20	8	5	8	0	0	79	13	40
2014	More than 20 years in current department or agency	56	35	9	0	0	0	0	91	0	11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	59	30	2	5	2	2	0	91	7	43
2018	3 to 10 years in current department or agency	53	34	6	4	0	0	2	89	5	50
2017	Less than 3 years in current department or agency	52	39	0	3	0	0	5	97	3	26
2017	3 to 10 years in current department or agency	40	30	14	10	4	1	0	71	15	65
2017	11 to 20 years in current department or agency	54	37	2	0	7	0	0	91	7	39
2014	Less than 3 years in current department or agency	62	29	6	0	3	0	0	91	3	32
2014	3 to 10 years in current department or agency	51	33	8	5	1	1	1	86	6	88
2014	11 to 20 years in current department or agency	52	28	10	5	5	0	0	79	11	40
2014	More than 20 years in current department or agency	48	52	0	0	0	0	0	100	0	11

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	81	11	6	3	0	0	91	3	43
2018	3 to 10 years in current department or agency	75	15	4	4	0	2	91	5	50
2017	Less than 3 years in current department or agency	71	16	3	5	0	5	91	5	27
2017	3 to 10 years in current department or agency	56	22	16	5	1	0	78	7	65
2017	11 to 20 years in current department or agency	75	22	0	0	2	0	98	2	38

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	69	16	11	0	2	2	0	87	2	43
2018	3 to 10 years in current department or agency	62	30	4	2	0	0	2	93	2	50
2017	Less than 3 years in current department or agency	65	21	5	3	0	0	5	91	3	27
2017	3 to 10 years in current department or agency	49	21	17	6	6	0	0	71	12	65
2017	11 to 20 years in current department or agency	71	18	9	0	2	0	0	88	2	38
2014	Less than 3 years in current department or agency	62	28	3	6	0	0	0	90	6	32
2014	3 to 10 years in current department or agency	62	21	7	3	4	2	1	86	7	88
2014	11 to 20 years in current department or agency	64	17	11	3	5	0	0	81	8	40
2014	More than 20 years in current department or agency	65	25	0	9	0	0	0	91	9	11

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	3 to 10 years in current department or agency	32	11	21	17	0	18	54	21	18
2017	3 to 10 years in current department or agency	0	30	34	0	10	26	41	14	17
2017	11 to 20 years in current department or agency	36	43	13	8	0	0	79	8	14
2014	3 to 10 years in current department or agency	23	49	9	5	5	9	80	11	22
2014	11 to 20 years in current department or agency	47	29	0	8	8	8	83	17	14

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	19	12	0	5	7	82	5	43
2018	3 to 10 years in current department or agency	46	27	18	8	2	0	72	10	50
2017	Less than 3 years in current department or agency	47	35	11	5	3	0	81	8	27
2017	3 to 10 years in current department or agency	28	35	18	9	4	5	67	14	65
2017	11 to 20 years in current department or agency	41	30	15	10	2	2	72	13	39
2014	Less than 3 years in current department or agency	75	15	3	0	0	7	97	0	32
2014	3 to 10 years in current department or agency	39	37	11	6	6	0	77	12	88
2014	11 to 20 years in current department or agency	44	35	8	5	5	2	81	11	40
2014	More than 20 years in current department or agency	52	18	18	0	0	12	80	0	11

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	37	7	3	2	5	3	87	5	43
2018	3 to 10 years in current department or agency	32	33	17	12	4	2	0	67	16	49
2017	Less than 3 years in current department or agency	42	37	13	5	3	0	0	79	8	27
2017	3 to 10 years in current department or agency	20	34	18	18	9	2	0	54	27	65
2017	11 to 20 years in current department or agency	31	33	17	10	10	0	0	64	20	39
2014	Less than 3 years in current department or agency	72	19	9	0	0	0	0	91	0	32
2014	3 to 10 years in current department or agency	39	36	9	10	5	1	0	75	16	88
2014	11 to 20 years in current department or agency	42	38	10	8	3	0	0	79	11	40
2014	More than 20 years in current department or agency	52	18	9	8	0	12	0	80	9	11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	27	19	7	0	13	70	8	42
2018	3 to 10 years in current department or agency	24	28	30	14	2	2	53	16	50
2017	Less than 3 years in current department or agency	35	38	6	10	0	11	82	12	27
2017	3 to 10 years in current department or agency	11	31	17	28	8	6	44	38	65
2017	11 to 20 years in current department or agency	16	43	12	19	10	0	59	29	39
2014	Less than 3 years in current department or agency	46	41	6	3	0	3	90	3	32
2014	3 to 10 years in current department or agency	33	35	13	11	5	3	70	16	88
2014	11 to 20 years in current department or agency	21	38	20	16	3	2	60	19	40
2014	More than 20 years in current department or agency	45	25	9	8	0	12	80	9	11

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	29	20	7	3	10	67	11	43
2018	3 to 10 years in current department or agency	18	38	16	20	8	0	56	28	50
2017	Less than 3 years in current department or agency	41	29	16	8	0	6	75	8	27
2017	3 to 10 years in current department or agency	11	40	13	27	8	2	51	36	64
2017	11 to 20 years in current department or agency	20	41	14	13	11	0	61	24	39
2014	Less than 3 years in current department or agency	56	31	9	3	0	0	87	3	32
2014	3 to 10 years in current department or agency	25	45	16	8	5	2	71	13	88
2014	11 to 20 years in current department or agency	37	40	13	5	5	0	77	10	40
2014	More than 20 years in current department or agency	39	36	8	17	0	0	75	17	11

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	47	5	7	2	2	85	10	43
2018	3 to 10 years in current department or agency	38	34	16	10	2	0	72	12	50
2017	Less than 3 years in current department or agency	36	49	10	5	0	0	85	5	27
2017	3 to 10 years in current department or agency	32	39	16	13	0	0	71	13	65
2017	11 to 20 years in current department or agency	30	51	4	5	10	0	81	14	39
2014	Less than 3 years in current department or agency	60	34	6	0	0	0	94	0	32
2014	3 to 10 years in current department or agency	56	36	7	0	1	0	92	1	88
2014	11 to 20 years in current department or agency	56	21	21	0	3	0	76	3	40
2014	More than 20 years in current department or agency	43	27	30	0	0	0	70	0	11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	26	17	7	4	5	5	69	13	42
2018	3 to 10 years in current department or agency	39	32	13	12	4	0	0	71	16	50
2017	Less than 3 years in current department or agency	39	19	21	13	3	5	0	62	17	27
2017	3 to 10 years in current department or agency	39	36	9	13	0	2	2	78	13	65
2017	11 to 20 years in current department or agency	45	34	10	5	5	0	0	79	11	39
2014	Less than 3 years in current department or agency	44	25	9	10	3	6	3	76	14	32
2014	3 to 10 years in current department or agency	61	28	8	0	1	1	0	90	1	88
2014	11 to 20 years in current department or agency	63	22	9	5	0	0	0	85	5	40
2014	More than 20 years in current department or agency	70	9	8	0	0	12	0	91	0	11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	32	12	2	2	5	0	82	5	41
2018	3 to 10 years in current department or agency	39	39	17	6	0	0	0	77	6	48

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	25	20	0	0	18	9	73	0	43
2018	3 to 10 years in current department or agency	25	16	26	14	8	9	2	46	25	50
2017	Less than 3 years in current department or agency	36	32	13	0	3	6	10	81	4	27
2017	3 to 10 years in current department or agency	23	21	19	11	6	21	0	56	21	65
2017	11 to 20 years in current department or agency	16	26	31	10	5	7	5	47	17	39
2014	Less than 3 years in current department or agency	31	25	13	9	0	16	6	72	12	32
2014	3 to 10 years in current department or agency	28	30	10	14	8	6	4	64	24	88
2014	11 to 20 years in current department or agency	32	33	7	13	8	8	0	69	23	40
2014	More than 20 years in current department or agency	34	17	9	18	8	12	0	59	30	11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	23	12	11	0	7	0	75	12	43
2018	3 to 10 years in current department or agency	25	36	14	16	8	0	0	62	24	50
2017	Less than 3 years in current department or agency	31	46	9	6	5	3	0	79	11	27
2017	3 to 10 years in current department or agency	26	43	13	14	3	2	0	69	17	64
2017	11 to 20 years in current department or agency	35	32	11	10	12	0	0	67	22	38
2014	Less than 3 years in current department or agency	53	25	12	0	0	9	0	87	0	32
2014	3 to 10 years in current department or agency	40	35	6	11	5	2	0	77	17	88
2014	11 to 20 years in current department or agency	32	32	18	5	8	2	2	67	14	40
2014	More than 20 years in current department or agency	31	60	9	0	0	0	0	91	0	11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	11	16	21	5	12	5	49	32	43
2018	3 to 10 years in current department or agency	14	19	25	21	14	4	4	36	37	50
2017	Less than 3 years in current department or agency	14	41	3	7	16	6	14	69	28	27
2017	3 to 10 years in current department or agency	10	29	21	17	12	8	4	43	33	65
2017	11 to 20 years in current department or agency	8	19	27	17	27	0	2	27	45	39
2014	Less than 3 years in current department or agency	18	26	15	19	6	12	3	52	30	32
2014	3 to 10 years in current department or agency	19	20	17	15	23	4	1	41	40	88
2014	11 to 20 years in current department or agency	17	20	13	32	15	3	0	38	49	40
2014	More than 20 years in current department or agency	30	17	28	25	0	0	0	47	25	11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	44	28	16	4	0	7	78	5	42
2018	3 to 10 years in current department or agency	36	37	10	8	6	2	75	15	50
2017	Less than 3 years in current department or agency	33	56	3	8	0	0	89	8	27
2017	3 to 10 years in current department or agency	26	32	16	14	6	5	61	21	65
2017	11 to 20 years in current department or agency	31	40	17	10	2	0	71	12	39

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	29	2	9	0	0	89	9	42
2018	3 to 10 years in current department or agency	70	16	6	6	2	0	86	8	50
2017	Less than 3 years in current department or agency	62	27	2	0	5	3	92	5	27
2017	3 to 10 years in current department or agency	55	30	6	6	1	2	87	7	65
2017	11 to 20 years in current department or agency	62	28	3	5	2	0	90	8	39
2014	Less than 3 years in current department or agency	84	10	0	3	0	3	97	3	32
2014	3 to 10 years in current department or agency	70	22	5	2	0	2	94	2	88
2014	11 to 20 years in current department or agency	66	26	5	0	3	0	92	3	40
2014	More than 20 years in current department or agency	75	17	0	8	0	0	92	8	11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	24	4	4	0	5	3	91	5	43
2018	3 to 10 years in current department or agency	60	28	6	4	2	0	0	88	6	50
2017	Less than 3 years in current department or agency	61	37	2	0	0	0	0	98	0	27
2017	3 to 10 years in current department or agency	50	36	6	6	1	0	0	86	7	64
2017	11 to 20 years in current department or agency	70	20	5	0	2	2	0	92	2	39
2014	Less than 3 years in current department or agency	84	16	0	0	0	0	0	100	0	32
2014	3 to 10 years in current department or agency	67	24	5	3	0	1	0	93	3	88
2014	11 to 20 years in current department or agency	66	24	5	3	3	0	0	90	5	40
2014	More than 20 years in current department or agency	73	27	0	0	0	0	0	100	0	11

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	78	17	0	5	0	0	95	5	43
2018	3 to 10 years in current department or agency	61	26	6	4	2	0	88	6	50
2017	Less than 3 years in current department or agency	71	29	0	0	0	0	100	0	27
2017	3 to 10 years in current department or agency	54	34	6	3	3	0	88	6	65
2017	11 to 20 years in current department or agency	64	31	3	0	2	0	95	2	39
2014	Less than 3 years in current department or agency	75	25	0	0	0	0	100	0	32
2014	3 to 10 years in current department or agency	68	23	6	1	1	1	91	2	88
2014	11 to 20 years in current department or agency	69	18	8	3	3	0	87	5	40
2014	More than 20 years in current department or agency	73	27	0	0	0	0	100	0	11

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	67	23	5	3	2	0	90	5	43
2018	3 to 10 years in current department or agency	54	25	15	4	2	0	79	6	50
2017	Less than 3 years in current department or agency	66	16	14	5	0	0	81	5	27
2017	3 to 10 years in current department or agency	43	27	18	4	8	0	70	12	65
2017	11 to 20 years in current department or agency	46	30	17	2	2	3	78	5	39
2014	Less than 3 years in current department or agency	69	28	0	3	0	0	97	3	32
2014	3 to 10 years in current department or agency	60	25	8	4	1	1	86	6	88
2014	11 to 20 years in current department or agency	63	21	10	5	0	0	84	5	40
2014	More than 20 years in current department or agency	82	9	8	0	0	0	92	0	11

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	65	30	0	3	2	0	95	5	43
2018	3 to 10 years in current department or agency	54	29	11	2	4	0	83	6	50
2017	Less than 3 years in current department or agency	61	28	2	8	0	0	89	8	27
2017	3 to 10 years in current department or agency	40	29	18	6	7	0	69	13	65
2017	11 to 20 years in current department or agency	53	23	15	4	2	3	78	7	39
2014	Less than 3 years in current department or agency	69	28	3	0	0	0	97	0	32
2014	3 to 10 years in current department or agency	57	29	5	7	1	1	87	8	88
2014	11 to 20 years in current department or agency	64	15	13	8	0	0	79	8	40
2014	More than 20 years in current department or agency	82	9	8	0	0	0	92	0	11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	19	13	5	2	7	0	78	8	43
2018	3 to 10 years in current department or agency	48	26	13	6	6	0	0	74	12	50
2017	Less than 3 years in current department or agency	56	10	15	10	5	3	0	68	16	27
2017	3 to 10 years in current department or agency	34	26	14	9	14	3	0	62	24	65
2017	11 to 20 years in current department or agency	53	23	15	5	2	3	0	78	7	39
2014	Less than 3 years in current department or agency	66	13	15	0	3	3	0	81	3	32
2014	3 to 10 years in current department or agency	55	17	6	14	4	4	0	75	18	88
2014	11 to 20 years in current department or agency	59	15	18	5	0	3	0	76	5	40
2014	More than 20 years in current department or agency	73	0	18	0	0	0	8	80	0	11

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	16	46	38	43
2018	3 to 10 years in current department or agency	12	44	43	50
2017	Less than 3 years in current department or agency	31	29	40	27
2017	3 to 10 years in current department or agency	34	46	20	64
2017	11 to 20 years in current department or agency	20	42	38	39
2014	Less than 3 years in current department or agency	18	44	38	32
2014	3 to 10 years in current department or agency	16	44	40	87
2014	11 to 20 years in current department or agency	10	54	37	40
2014	More than 20 years in current department or agency	39	52	9	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	7	7	0	2	47	12	77	6	42
2018	3 to 10 years in current department or agency	31	18	11	4	6	26	4	70	14	50
2017	Less than 3 years in current department or agency	24	11	5	5	0	41	13	76	12	27
2017	3 to 10 years in current department or agency	22	29	17	4	4	19	6	68	10	65
2017	11 to 20 years in current department or agency	20	35	13	8	4	17	3	69	15	39
2014	Less than 3 years in current department or agency	38	6	0	3	0	43	9	93	7	32
2014	3 to 10 years in current department or agency	38	16	10	5	7	18	7	72	15	88
2014	11 to 20 years in current department or agency	31	18	9	8	5	26	2	69	18	40
2014	More than 20 years in current department or agency	61	8	18	0	0	12	0	79	0	11

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	19	10	0	0	21	88	0	42
2018	3 to 10 years in current department or agency	52	21	17	7	2	1	74	9	50
2017	Less than 3 years in current department or agency	36	32	12	3	0	17	82	3	27
2017	3 to 10 years in current department or agency	40	39	7	5	4	6	83	9	65
2017	11 to 20 years in current department or agency	42	43	5	3	4	2	87	7	39
2014	Less than 3 years in current department or agency	66	28	0	0	0	6	100	0	32
2014	3 to 10 years in current department or agency	55	27	6	3	5	3	85	8	88
2014	11 to 20 years in current department or agency	53	26	12	3	5	0	79	8	40
2014	More than 20 years in current department or agency	52	18	18	0	0	12	79	0	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	8	9	0	0	38	12	81	0	43
2018	3 to 10 years in current department or agency	40	12	16	4	2	24	2	71	8	50
2017	Less than 3 years in current department or agency	27	10	6	0	0	50	8	87	0	27
2017	3 to 10 years in current department or agency	37	21	13	2	1	19	7	78	4	65
2017	11 to 20 years in current department or agency	28	17	21	3	2	24	5	63	7	39
2014	Less than 3 years in current department or agency	50	6	0	3	0	34	6	94	6	32
2014	3 to 10 years in current department or agency	44	18	11	2	3	14	8	78	7	88
2014	11 to 20 years in current department or agency	40	20	8	8	2	20	2	77	13	40
2014	More than 20 years in current department or agency	61	0	27	0	0	12	0	70	0	11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	26	7	0	0	9	2	92	0	43
2018	3 to 10 years in current department or agency	62	24	8	6	0	0	0	86	6	50
2017	Less than 3 years in current department or agency	52	20	6	0	0	17	5	93	0	27
2017	3 to 10 years in current department or agency	58	30	3	3	1	3	1	92	5	64
2017	11 to 20 years in current department or agency	70	15	7	6	2	0	0	85	8	39
2014	Less than 3 years in current department or agency	82	16	0	0	0	3	0	100	0	32
2014	3 to 10 years in current department or agency	63	25	5	2	2	1	1	90	5	88
2014	11 to 20 years in current department or agency	66	18	10	5	0	0	0	84	5	40
2014	More than 20 years in current department or agency	61	8	18	0	0	12	0	79	0	11

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	23	19	22	7	0	0	53	29	43
2018	3 to 10 years in current department or agency	29	28	14	12	16	0	0	57	28	50
2017	Less than 3 years in current department or agency	8	21	24	18	24	0	5	30	44	27
2017	3 to 10 years in current department or agency	28	24	17	12	16	1	2	54	29	65
2017	11 to 20 years in current department or agency	36	25	14	16	8	0	0	62	24	39

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	33	14	12	10	0	64	22	43
2018	3 to 10 years in current department or agency	12	26	26	19	17	0	38	36	50
2017	Less than 3 years in current department or agency	25	28	21	13	14	0	53	27	27
2017	3 to 10 years in current department or agency	12	36	17	25	8	1	49	34	64
2017	11 to 20 years in current department or agency	7	31	25	15	21	0	38	36	39

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	23	12	13	3	0	2	72	16	42
2018	3 to 10 years in current department or agency	27	35	20	10	6	0	2	63	16	50
2017	Less than 3 years in current department or agency	31	31	14	21	3	0	0	62	24	27
2017	3 to 10 years in current department or agency	29	26	24	15	3	3	0	56	19	65
2017	11 to 20 years in current department or agency	23	39	20	12	2	0	3	65	15	39

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	25	14	15	5	0	67	19	43
2018	3 to 10 years in current department or agency	8	25	20	25	22	0	33	47	49
2017	Less than 3 years in current department or agency	23	18	19	16	19	5	44	37	27
2017	3 to 10 years in current department or agency	15	21	23	26	14	1	36	41	65
2017	11 to 20 years in current department or agency	5	17	41	22	15	0	22	37	39

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	26	7	3	2	0	2	88	5	43
2018	3 to 10 years in current department or agency	48	28	6	8	4	0	6	81	13	49
2017	Less than 3 years in current department or agency	61	24	5	8	3	0	0	84	11	26
2017	3 to 10 years in current department or agency	37	23	17	7	0	1	14	71	8	65
2017	11 to 20 years in current department or agency	36	29	13	10	5	0	8	70	16	39

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	28	17	9	2	0	0	72	11	42
2018	3 to 10 years in current department or agency	36	26	12	14	10	0	2	64	24	50
2017	Less than 3 years in current department or agency	35	27	22	7	3	0	5	66	10	27
2017	3 to 10 years in current department or agency	31	26	27	9	2	2	3	60	11	65
2017	11 to 20 years in current department or agency	24	42	20	7	7	0	0	66	14	39

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	32	11	10	2	0	0	77	11	43
2018	3 to 10 years in current department or agency	28	39	21	10	0	2	0	68	11	49
2017	Less than 3 years in current department or agency	38	24	12	14	3	0	8	68	19	27
2017	3 to 10 years in current department or agency	28	26	26	10	6	2	3	56	17	65
2017	11 to 20 years in current department or agency	25	43	15	15	2	0	0	68	17	39

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	35	14	7	2	0	76	9	43
2018	3 to 10 years in current department or agency	24	17	28	21	10	0	41	31	49
2017	Less than 3 years in current department or agency	20	35	21	16	3	5	58	20	27
2017	3 to 10 years in current department or agency	21	29	21	18	11	0	50	29	65
2017	11 to 20 years in current department or agency	23	31	21	13	12	0	54	25	39

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	39	9	6	4	0	80	11	43
2018	3 to 10 years in current department or agency	32	33	23	9	4	0	65	13	49
2017	Less than 3 years in current department or agency	40	24	22	6	3	5	68	9	27
2017	3 to 10 years in current department or agency	27	28	20	12	11	1	57	23	65
2017	11 to 20 years in current department or agency	38	35	9	7	10	0	73	17	39

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	32	20	3	2	0	0	76	5	42
2018	3 to 10 years in current department or agency	26	39	19	14	2	0	0	64	17	49
2017	Less than 3 years in current department or agency	35	23	31	5	0	0	5	61	6	27
2017	3 to 10 years in current department or agency	38	24	25	10	3	0	0	62	13	65
2017	11 to 20 years in current department or agency	43	32	15	3	5	2	0	77	8	39

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	28	5	2	2	0	3	90	4	40
2018	3 to 10 years in current department or agency	61	29	5	6	0	0	0	89	6	49
2017	Less than 3 years in current department or agency	51	26	12	5	0	0	5	82	5	27
2017	3 to 10 years in current department or agency	70	14	12	2	0	2	0	86	2	65
2017	11 to 20 years in current department or agency	56	34	10	0	0	0	0	90	0	39

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	83	8	0	4	0	0	5	96	4	43
2018	3 to 10 years in current department or agency	81	12	0	2	0	0	5	98	2	49

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	86	5	5	0	0	5	95	0	43
2018	3 to 10 years in current department or agency	79	9	6	4	0	2	90	4	49
2017	Less than 3 years in current department or agency	89	3	3	0	0	5	97	0	27
2017	3 to 10 years in current department or agency	74	12	7	0	3	4	90	3	65
2017	11 to 20 years in current department or agency	83	10	5	2	0	0	92	2	39

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	71	27	0	0	2	0	98	2	42
2018	3 to 10 years in current department or agency	57	22	4	8	6	2	81	15	49
2017	Less than 3 years in current department or agency	61	18	12	3	0	5	84	3	27
2017	3 to 10 years in current department or agency	40	36	17	3	1	2	78	4	65
2017	11 to 20 years in current department or agency	55	27	11	7	0	0	82	7	39

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	83	8	4	2	2	0	0	91	5	42
2018	3 to 10 years in current department or agency	69	17	6	0	4	0	4	89	5	50
2017	Less than 3 years in current department or agency	77	17	0	0	0	0	5	100	0	27
2017	3 to 10 years in current department or agency	60	27	5	0	4	2	2	91	4	65
2017	11 to 20 years in current department or agency	77	13	2	8	0	0	0	90	8	38

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	71	8	2	0	0	19	97	0	42
2018	3 to 10 years in current department or agency	45	14	6	4	2	29	83	9	49
2017	Less than 3 years in current department or agency	71	6	0	0	0	23	100	0	27
2017	3 to 10 years in current department or agency	55	11	3	3	0	29	93	4	65
2017	11 to 20 years in current department or agency	58	22	5	0	0	15	94	0	39

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	73	17	7	0	0	2	93	0	42
2018	3 to 10 years in current department or agency	62	18	14	2	2	2	81	4	50
2017	Less than 3 years in current department or agency	68	21	3	3	0	6	94	3	26
2017	3 to 10 years in current department or agency	67	15	7	4	0	7	88	4	65
2017	11 to 20 years in current department or agency	57	29	4	7	0	3	89	7	39

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	76	6	7	4	7	0	82	11	42
2018	3 to 10 years in current department or agency	82	12	0	2	2	2	96	4	50
2017	Less than 3 years in current department or agency	67	14	8	0	5	5	86	5	27
2017	3 to 10 years in current department or agency	80	7	6	0	0	7	94	0	65
2017	11 to 20 years in current department or agency	85	6	7	2	0	0	91	2	39

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	26	22	2	2	0	74	5	42
2018	3 to 10 years in current department or agency	41	30	25	2	2	0	71	4	50
2017	Less than 3 years in current department or agency	43	30	12	10	0	5	77	10	27
2017	3 to 10 years in current department or agency	45	30	16	5	0	5	78	5	65
2017	11 to 20 years in current department or agency	48	38	12	2	0	0	86	2	39

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	43	17	12	2	0	69	14	43
2018	3 to 10 years in current department or agency	12	34	31	13	10	0	46	23	50
2017	Less than 3 years in current department or agency	11	38	30	18	3	0	50	21	27
2017	3 to 10 years in current department or agency	4	33	38	17	7	1	37	24	65
2017	11 to 20 years in current department or agency	7	31	38	22	2	0	38	24	39

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	2	11	25	38	24	62	14	43
2018	3 to 10 years in current department or agency	12	20	42	20	6	26	32	50
2017	Less than 3 years in current department or agency	0	33	25	24	18	43	33	27
2017	3 to 10 years in current department or agency	8	28	34	23	7	31	36	65
2017	11 to 20 years in current department or agency	9	18	35	28	10	38	27	39

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	34	0	3	2	0	95	5	43
2018	3 to 10 years in current department or agency	54	39	5	2	0	0	93	2	49
2017	Less than 3 years in current department or agency	32	41	14	11	0	3	74	11	27
2017	3 to 10 years in current department or agency	35	43	10	8	4	0	78	12	64
2017	11 to 20 years in current department or agency	37	50	8	3	2	0	87	5	39

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	32	9	2	2	0	86	4	43
2018	3 to 10 years in current department or agency	38	31	17	8	4	2	71	12	50
2017	Less than 3 years in current department or agency	31	45	14	11	0	0	76	11	26
2017	3 to 10 years in current department or agency	24	38	18	16	4	0	62	20	65
2017	11 to 20 years in current department or agency	37	34	12	10	8	0	71	17	39

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	30	32	12	5	0	2	20	80	43
2018	3 to 10 years in current department or agency	23	32	24	14	6	0	0	23	77	50
2017	Less than 3 years in current department or agency	25	25	31	13	5	0	0	25	75	27
2017	3 to 10 years in current department or agency	25	25	22	12	7	8	0	28	72	65
2017	11 to 20 years in current department or agency	43	30	12	10	0	6	0	45	55	39

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	26	34
2018	3 to 10 years in current department or agency	23	38
2017	Less than 3 years in current department or agency	30	20
2017	3 to 10 years in current department or agency	22	43
2017	11 to 20 years in current department or agency	14	21

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	41	34
2018	3 to 10 years in current department or agency	34	38
2017	Less than 3 years in current department or agency	58	20
2017	3 to 10 years in current department or agency	42	43
2017	11 to 20 years in current department or agency	30	21

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	32	34
2018	3 to 10 years in current department or agency	29	38
2017	Less than 3 years in current department or agency	34	20
2017	3 to 10 years in current department or agency	29	43
2017	11 to 20 years in current department or agency	33	21

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	34
2018	3 to 10 years in current department or agency	54	38
2017	Less than 3 years in current department or agency	35	20
2017	3 to 10 years in current department or agency	64	43
2017	11 to 20 years in current department or agency	49	21

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	3	34
2018	3 to 10 years in current department or agency	10	38
2017	Less than 3 years in current department or agency	0	20
2017	3 to 10 years in current department or agency	8	43
2017	11 to 20 years in current department or agency	0	21

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	22	34
2018	3 to 10 years in current department or agency	34	38

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	34
2018	3 to 10 years in current department or agency	34	38
2017	Less than 3 years in current department or agency	32	20
2017	3 to 10 years in current department or agency	21	43
2017	11 to 20 years in current department or agency	24	21

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	3	49	37	9	0	3	34
2018	3 to 10 years in current department or agency	5	54	14	6	6	16	37
2017	Less than 3 years in current department or agency	0	58	35	7	0	0	20
2017	3 to 10 years in current department or agency	5	42	24	9	10	10	41
2017	11 to 20 years in current department or agency	0	66	18	10	0	6	21

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	43	57	34
2018	3 to 10 years in current department or agency	48	52	38

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	20	21	6	9	3	9	59	18	34
2018	3 to 10 years in current department or agency	36	28	13	10	13	0	0	63	23	38
2017	Less than 3 years in current department or agency	15	19	11	20	18	7	10	41	46	20
2017	3 to 10 years in current department or agency	18	20	7	30	14	3	8	43	49	43
2017	11 to 20 years in current department or agency	19	23	9	10	35	0	4	44	47	21

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	0	6	8	12	36	8	30	10	77	34
2018	3 to 10 years in current department or agency	18	14	10	3	14	0	42	55	28	38
2017	Less than 3 years in current department or agency	11	8	13	13	24	11	21	28	54	20
2017	3 to 10 years in current department or agency	11	5	5	13	15	2	50	33	58	43
2017	11 to 20 years in current department or agency	5	4	15	0	20	9	47	21	46	21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	38	19	12	9	10	0	12	65	22	42
2018	3 to 10 years in current department or agency	45	20	13	9	8	0	6	69	18	50

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 81. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Harassment

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Discrimination

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)