2018 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 58 5 11 0 0 0 84 11 19
2018 AS-01 18 64 9 9 0 0 0 82 9 11
2017 AS 38 51 5 5 0 0 0 90 5 19
2017 AS-01 33 67 0 0 0 0 0 100 0 10
2014 AS 52 36 6 3 3 0 0 88 6 33
2014 AS-01 38 44 13 0 6 0 0 81 6 16
2011 AS 42 33 12 6 3 0 3 78 9 33
2011 AS-01 43 43 14 0 0 0 0 86 0 14
2008 AS 38 34 10 14 3 0 0 72 17 29
2008 AS-01 38 31 15 15 0 0 0 69 15 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 47 5 0 5 0 0 89 5 19
2018 AS-01 36 45 9 0 9 0 0 82 9 11
2017 AS 62 33 5 0 0 0 0 95 0 19
2017 AS-01 38 52 10 0 0 0 0 90 0 10
2014 AS 58 21 12 3 3 3 0 81 6 33
2014 AS-01 44 25 19 6 0 6 0 73 7 16
2011 AS 48 33 15 0 3 0 0 82 3 33
2011 AS-01 64 14 14 0 7 0 0 79 7 14
2008 AS 38 48 3 10 0 0 0 86 10 29
2008 AS-01 38 31 8 23 0 0 0 69 23 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 32 11 5 5 0 0 79 11 19
2018 AS-01 36 36 18 0 9 0 0 73 9 11
2017 AS 62 33 5 0 0 0 0 95 0 19
2017 AS-01 38 52 10 0 0 0 0 90 0 10
2014 AS 58 24 12 3 3 0 0 82 6 33
2014 AS-01 44 25 25 6 0 0 0 69 6 16
2011 AS 48 30 9 12 0 0 0 79 12 33
2011 AS-01 57 21 0 21 0 0 0 79 21 14
2008 AS 48 45 3 3 0 0 0 93 3 29
2008 AS-01 54 31 8 8 0 0 0 85 8 13

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 32 11 5 0 0 5 83 6 19
2018 AS-01 27 36 18 9 0 0 9 70 10 11
2017 AS 69 15 10 0 0 0 5 89 0 19
2017 AS-01 62 19 10 0 0 0 10 89 0 10
2014 AS 64 30 3 3 0 0 0 94 3 33
2014 AS-01 63 25 6 6 0 0 0 88 6 16
2011 AS 53 25 9 9 0 3 0 81 10 32
2011 AS-01 69 23 8 0 0 0 0 92 0 13

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 42 5 5 5 0 0 84 11 19
2018 AS-01 36 36 9 9 9 0 0 73 18 11
2017 AS 46 38 10 5 0 0 0 85 5 19
2017 AS-01 29 52 10 10 0 0 0 81 10 10
2014 AS 64 21 9 6 0 0 0 85 6 33
2014 AS-01 63 25 6 6 0 0 0 88 6 16
2011 AS 48 24 12 12 3 0 0 73 15 33
2011 AS-01 71 7 7 7 7 0 0 79 14 14
2008 AS 41 48 7 3 0 0 0 90 3 29
2008 AS-01 38 46 8 8 0 0 0 85 8 13

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 26 11 16 0 0 0 74 16 19
2018 AS-01 45 27 9 18 0 0 0 73 18 11
2017 AS 49 41 5 5 0 0 0 90 5 19
2017 AS-01 43 38 10 10 0 0 0 81 10 10
2014 AS 58 21 18 3 0 0 0 79 3 33
2014 AS-01 50 13 31 6 0 0 0 63 6 16
2011 AS 42 36 6 9 3 0 3 81 13 33
2011 AS-01 64 21 0 7 7 0 0 86 14 14

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 53 0 11 5 0 0 84 16 19
2018 AS-01 18 55 0 18 9 0 0 73 27 11
2017 AS 54 36 0 5 5 0 0 90 10 19
2017 AS-01 43 48 0 0 10 0 0 90 10 10

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 32 21 0 0 0 0 79 0 19
2018 AS-01 18 45 36 0 0 0 0 64 0 11
2017 AS 64 31 5 0 0 0 0 95 0 19
2017 AS-01 52 48 0 0 0 0 0 100 0 10
2014 AS 48 39 9 3 0 0 0 88 3 33
2014 AS-01 38 50 13 0 0 0 0 88 0 16
2011 AS 61 21 18 0 0 0 0 82 0 33
2011 AS-01 79 14 7 0 0 0 0 93 0 14
2008 AS 55 31 3 3 0 7 0 93 4 29
2008 AS-01 54 31 0 8 0 8 0 92 8 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 47 16 11 0 0 0 74 11 19
2018 AS-01 9 45 27 18 0 0 0 55 18 11
2017 AS 54 26 5 15 0 0 0 79 15 19
2017 AS-01 43 29 10 19 0 0 0 71 19 10

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 58 26 11 0 5 0 0 84 5 19
2018 AS-01 45 36 9 0 9 0 0 82 9 11
2017 AS 85 15 0 0 0 0 0 100 0 19
2017 AS-01 71 29 0 0 0 0 0 100 0 10
2014 AS 67 24 6 3 0 0 0 91 3 33
2014 AS-01 63 31 6 0 0 0 0 94 0 16
2011 AS 55 36 6 3 0 0 0 91 3 33
2011 AS-01 71 14 7 7 0 0 0 86 7 14

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 37 5 11 5 0 0 79 16 19
2018 AS-01 27 36 9 18 9 0 0 64 27 11
2017 AS 38 36 15 10 0 0 0 74 10 19
2017 AS-01 33 29 29 10 0 0 0 62 10 10
2014 AS 45 33 18 0 3 0 0 79 3 33
2014 AS-01 31 50 19 0 0 0 0 81 0 16
2011 AS 42 30 15 9 0 0 3 75 9 33
2011 AS-01 57 21 14 7 0 0 0 79 7 14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 32 11 5 0 0 0 84 5 19
2018 AS-01 36 45 9 9 0 0 0 82 9 11
2017 AS 64 31 5 0 0 0 0 95 0 19
2017 AS-01 52 38 10 0 0 0 0 90 0 10
2014 AS 58 18 18 3 3 0 0 76 6 33
2014 AS-01 50 19 25 6 0 0 0 69 6 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 39 11 11 0 0 0 78 11 18
2018 AS-01 27 45 18 9 0 0 0 73 9 11
2017 AS 54 26 15 5 0 0 0 79 5 19
2017 AS-01 43 29 19 10 0 0 0 71 10 10
2014 AS 55 39 0 6 0 0 0 94 6 33
2014 AS-01 56 31 0 13 0 0 0 88 13 16
2011 AS 55 27 12 3 0 0 3 84 3 33
2011 AS-01 79 14 7 0 0 0 0 93 0 14

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 26 5 11 0 5 0 83 11 19
2018 AS-01 36 27 9 18 0 9 0 70 20 11
2017 AS 73 22 5 0 0 0 0 95 0 18
2017 AS-01 62 38 0 0 0 0 0 100 0 10
2014 AS 61 21 15 0 3 0 0 82 3 33
2014 AS-01 56 25 13 0 6 0 0 81 6 16
2011 AS 45 33 9 12 0 0 0 79 12 33
2011 AS-01 71 7 7 14 0 0 0 79 14 14
2008 AS 48 38 10 3 0 0 0 86 3 29
2008 AS-01 46 38 15 0 0 0 0 85 0 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 17 28 11 0 0 6 59 12 18
2018 AS-01 50 10 20 10 0 0 10 67 11 10
2017 AS 15 59 21 5 0 0 0 74 5 19
2017 AS-01 10 62 29 0 0 0 0 71 0 10
2014 AS 55 36 9 0 0 0 0 91 0 33
2014 AS-01 50 44 6 0 0 0 0 94 0 16
2011 AS 52 24 21 3 0 0 0 76 3 33
2011 AS-01 64 21 14 0 0 0 0 86 0 14
2008 AS 31 28 31 3 7 0 0 59 10 29
2008 AS-01 46 23 31 0 0 0 0 69 0 13

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 5 26 21 21 21 0 5 44 33 19
2018 AS-01 9 18 36 27 9 0 0 36 27 11
2017 AS 15 31 49 5 0 0 0 5 46 19
2017 AS-01 0 48 43 10 0 0 0 10 48 10
2014 AS 3 12 36 21 18 3 6 43 17 33
2014 AS-01 0 13 38 6 25 6 13 38 15 16
2011 AS 6 18 30 33 12 0 0 45 24 33
2011 AS-01 0 21 21 29 29 0 0 57 21 14
2008 AS 14 28 45 7 3 0 3 11 43 29
2008 AS-01 8 23 38 15 8 0 8 25 33 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 0 26 26 16 26 0 5 44 28 19
2018 AS-01 0 45 18 9 18 0 9 30 50 11
2017 AS 10 10 21 36 10 5 8 53 24 19
2017 AS-01 0 10 29 38 0 10 14 50 13 10
2014 AS 3 3 9 39 30 6 9 82 7 33
2014 AS-01 6 6 0 25 38 6 19 83 17 16
2011 AS 3 18 21 27 24 3 3 55 23 33
2011 AS-01 0 14 7 36 36 7 0 77 15 14
2008 AS 10 28 28 14 10 7 3 27 42 29
2008 AS-01 8 15 23 23 15 8 8 45 27 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 0 11 32 32 21 5 0 56 11 19
2018 AS-01 0 9 36 27 27 0 0 55 9 11
2017 AS 10 21 28 36 5 0 0 41 31 19
2017 AS-01 10 19 33 29 10 0 0 38 29 10
2014 AS 9 18 30 18 24 0 0 42 27 33
2014 AS-01 6 25 25 25 19 0 0 44 31 16
2011 AS 12 9 33 27 18 0 0 45 21 33
2011 AS-01 14 14 29 14 29 0 0 43 29 14
2008 AS 29 14 25 11 18 0 4 30 44 28
2008 AS-01 15 15 15 23 31 0 0 54 31 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 5 0 16 37 37 5 0 78 6 19
2018 AS-01 0 0 18 55 18 9 0 80 0 11
2017 AS 0 5 41 26 28 0 0 54 5 19
2017 AS-01 0 0 57 19 24 0 0 43 0 10
2014 AS 0 3 36 30 24 0 6 58 3 33
2014 AS-01 0 0 44 31 19 0 6 53 0 16
2011 AS 6 6 27 39 21 0 0 61 12 33
2011 AS-01 0 7 14 50 29 0 0 79 7 14
2008 AS 10 24 21 28 14 0 3 43 36 29
2008 AS-01 8 23 15 31 23 0 0 54 31 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 11 32 11 21 5 5 35 29 19
2018 AS-01 18 9 45 9 9 0 9 20 30 11
2017 AS 10 26 33 15 15 0 0 31 36 19
2017 AS-01 10 19 43 19 10 0 0 29 29 10
2014 AS 3 12 45 15 18 3 3 35 16 33
2014 AS-01 6 19 31 6 25 6 6 36 29 16
2011 AS 6 27 18 18 24 0 6 45 35 33
2011 AS-01 0 14 21 14 43 0 7 62 15 14
2008 AS 14 31 21 28 7 0 0 34 45 29
2008 AS-01 8 15 31 31 15 0 0 46 23 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 5 11 16 42 16 5 5 65 18 19
2018 AS-01 9 18 18 45 9 0 0 55 27 11
2017 AS 10 18 31 26 10 0 5 38 30 19
2017 AS-01 10 24 38 19 10 0 0 29 33 10
2014 AS 0 9 27 33 18 9 3 59 10 33
2014 AS-01 0 6 38 13 31 6 6 50 7 16
2011 AS 6 15 21 30 24 3 0 56 22 33
2011 AS-01 0 7 14 36 36 7 0 77 8 14
2008 AS 10 34 24 17 7 7 0 26 48 29
2008 AS-01 8 15 38 15 15 8 0 33 25 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 0 5 42 21 26 0 5 50 6 19
2018 AS-01 0 9 45 27 18 0 0 45 9 11
2017 AS 5 10 49 26 5 5 0 32 16 19
2017 AS-01 10 10 71 10 0 0 0 10 19 10
2014 AS 9 12 33 27 18 0 0 45 21 33
2014 AS-01 19 6 19 31 25 0 0 56 25 16
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 26 11 5 5 0 5 78 11 19
2018 AS-01 36 27 18 9 9 0 0 64 18 11
2017 AS 36 28 10 10 5 10 0 71 17 19
2017 AS-01 19 43 19 10 0 10 0 68 11 10
2014 AS 48 21 6 0 6 15 3 85 7 33
2014 AS-01 44 25 6 0 6 13 6 85 8 16

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 58 21 11 11 0 0 0 79 11 19
2018 AS-01 36 27 18 18 0 0 0 64 18 11
2017 AS 36 38 15 5 0 5 0 78 5 19
2017 AS-01 19 43 29 0 0 10 0 68 0 10
2014 AS 67 24 0 0 6 0 3 94 6 33
2014 AS-01 69 31 0 0 0 0 0 100 0 16

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 11 11 11 11 17 6 57 29 18
2018 AS-01 30 10 20 20 20 0 0 40 40 10
2017 AS 10 33 21 15 0 15 5 55 19 19
2017 AS-01 10 24 29 19 0 10 10 41 24 10
2014 AS 27 24 3 12 3 27 3 74 22 33
2014 AS-01 25 31 0 13 0 25 6 82 18 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 68 16 11 5 0 0 0 84 5 19
2018 AS-01 45 27 18 9 0 0 0 73 9 11
2017 AS 59 36 5 0 0 0 0 95 0 19
2017 AS-01 43 48 10 0 0 0 0 90 0 10
2014 AS 67 30 3 0 0 0 0 97 0 33
2014 AS-01 63 38 0 0 0 0 0 100 0 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 58 21 11 11 0 0 0 79 11 19
2018 AS-01 36 27 18 18 0 0 0 64 18 11
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 37 11 5 0 0 0 84 5 19
2018 AS-01 45 36 18 0 0 0 0 82 0 11
2017 AS 59 26 10 5 0 0 0 85 5 19
2017 AS-01 52 19 19 10 0 0 0 71 10 10
2014 AS 67 18 12 0 0 3 0 88 0 33
2014 AS-01 69 19 6 0 0 6 0 93 0 16
2011 AS 45 39 6 6 3 0 0 85 9 33
2011 AS-01 57 36 7 0 0 0 0 93 0 14
2008 AS 52 28 14 3 3 0 0 79 7 29
2008 AS-01 46 23 23 8 0 0 0 69 8 13

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 26 16 5 0 0 0 79 5 19
2018 AS-01 36 27 27 9 0 0 0 64 9 11
2017 AS 64 21 5 5 0 5 0 89 5 19
2017 AS-01 62 19 0 10 0 10 0 89 11 10
2014 AS 67 15 15 0 0 3 0 84 0 33
2014 AS-01 75 13 6 0 0 6 0 93 0 16
2011 AS 48 36 9 3 3 0 0 85 6 33
2011 AS-01 57 43 0 0 0 0 0 100 0 14
2008 AS 45 38 10 0 3 3 0 86 4 29
2008 AS-01 46 38 8 0 0 8 0 92 0 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 32 11 11 0 0 0 79 11 19
2018 AS-01 36 36 9 18 0 0 0 73 18 11
2017 AS 64 21 0 10 0 5 0 89 11 19
2017 AS-01 52 29 0 10 0 10 0 89 11 10
2014 AS 64 24 9 0 0 3 0 91 0 33
2014 AS-01 69 25 0 0 0 6 0 100 0 16
2011 AS 52 30 9 3 3 0 3 84 6 33
2011 AS-01 57 36 7 0 0 0 0 93 0 14
2008 AS 52 34 7 3 3 0 0 86 7 29
2008 AS-01 38 46 8 0 8 0 0 85 8 13

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 74 11 11 5 0 0 0 84 5 19
2018 AS-01 64 9 18 9 0 0 0 73 9 11
2017 AS 69 21 10 0 0 0 0 90 0 19
2017 AS-01 71 19 10 0 0 0 0 90 0 10

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 63 16 16 5 0 0 0 79 5 19
2018 AS-01 55 18 18 9 0 0 0 73 9 11
2017 AS 64 15 5 15 0 0 0 79 15 19
2017 AS-01 62 19 10 10 0 0 0 81 10 10
2014 AS 67 24 6 0 0 3 0 94 0 33
2014 AS-01 69 19 6 0 0 6 0 93 0 16
Top of Page

Senior Management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 16 26 0 5 5 0 67 6 19
2018 AS-01 55 27 18 0 0 0 0 82 0 11
2017 AS 49 31 15 0 5 0 0 79 5 19
2017 AS-01 62 29 10 0 0 0 0 90 0 10
2014 AS 52 39 9 0 0 0 0 91 0 33
2014 AS-01 63 31 6 0 0 0 0 94 0 16
2011 AS 31 41 13 9 3 3 0 74 13 32
2011 AS-01 46 46 8 0 0 0 0 92 0 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 21 32 11 0 0 5 56 11 19
2018 AS-01 36 27 27 9 0 0 0 64 9 11
2017 AS 31 38 10 15 5 0 0 69 21 19
2017 AS-01 29 43 19 10 0 0 0 71 10 10
2014 AS 52 33 9 3 0 3 0 88 3 33
2014 AS-01 50 38 0 6 0 6 0 93 7 16
2011 AS 30 33 18 12 6 0 0 64 18 33
2011 AS-01 43 36 14 7 0 0 0 79 7 14
2008 AS 28 38 17 14 3 0 0 66 17 29
2008 AS-01 31 38 15 15 0 0 0 69 15 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 11 37 11 0 11 0 47 12 19
2018 AS-01 36 9 36 18 0 0 0 45 18 11
2017 AS 10 59 5 15 0 10 0 77 17 19
2017 AS-01 0 71 0 10 0 19 0 88 12 10
2014 AS 39 42 12 3 0 3 0 84 3 33
2014 AS-01 50 31 6 6 0 6 0 87 7 16
2011 AS 27 42 18 6 3 3 0 72 9 33
2011 AS-01 29 50 7 7 0 7 0 85 8 14
2008 AS 21 38 24 14 3 0 0 59 17 29
2008 AS-01 31 46 23 0 0 0 0 77 0 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 21 32 16 0 5 0 50 17 19
2018 AS-01 18 36 27 18 0 0 0 55 18 11
2017 AS 33 46 10 10 0 0 0 79 10 19
2017 AS-01 33 57 0 10 0 0 0 90 10 10
2014 AS 42 36 15 3 0 3 0 81 3 33
2014 AS-01 50 25 19 0 0 6 0 80 0 16
2011 AS 18 48 18 6 6 3 0 69 13 33
2011 AS-01 21 57 14 0 0 7 0 85 0 14
2008 AS 28 48 14 7 3 0 0 76 10 29
2008 AS-01 31 54 15 0 0 0 0 85 0 13
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 32 16 0 0 0 0 84 0 19
2018 AS-01 64 18 18 0 0 0 0 82 0 11
2017 AS 44 51 5 0 0 0 0 95 0 19
2017 AS-01 52 38 10 0 0 0 0 90 0 10
2014 AS 58 30 12 0 0 0 0 88 0 33
2014 AS-01 63 31 6 0 0 0 0 94 0 16
2011 AS 39 42 6 9 3 0 0 82 12 33
2011 AS-01 57 43 0 0 0 0 0 100 0 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 16 16 16 0 0 11 65 18 19
2018 AS-01 45 18 18 18 0 0 0 64 18 11
2017 AS 41 41 8 5 5 0 0 82 10 19
2017 AS-01 38 38 14 10 0 0 0 76 10 10
2014 AS 52 27 6 3 3 6 3 87 7 33
2014 AS-01 50 25 13 6 0 0 6 80 7 16
2011 AS 42 30 12 6 6 3 0 75 13 33
2011 AS-01 64 21 7 0 7 0 0 86 7 14
2008 AS 31 41 10 14 3 0 0 72 17 29
2008 AS-01 31 46 0 15 8 0 0 77 23 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 32 32 0 0 0 0 68 0 19
2018 AS-01 45 18 36 0 0 0 0 64 0 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 16 21 16 5 11 5 50 25 19
2018 AS-01 18 18 18 27 9 9 0 40 40 11
2017 AS 10 54 5 5 5 21 0 81 13 19
2017 AS-01 10 43 10 10 0 29 0 73 13 10
2014 AS 36 33 9 3 3 9 6 82 7 33
2014 AS-01 31 25 13 6 6 6 13 69 15 16
2011 AS 27 15 24 15 3 9 6 50 21 33
2011 AS-01 36 29 29 0 0 7 0 69 0 14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 17 28 11 11 0 6 47 24 18
2018 AS-01 27 18 27 9 18 0 0 45 27 11
2017 AS 33 51 10 5 0 0 0 85 5 19
2017 AS-01 24 48 19 10 0 0 0 71 10 10
2014 AS 45 36 3 6 0 6 3 90 7 33
2014 AS-01 44 44 0 6 0 6 0 93 7 16
2011 AS 27 45 21 0 3 0 3 75 3 33
2011 AS-01 36 50 14 0 0 0 0 86 0 14
2008 AS 21 45 7 17 7 3 0 68 25 29
2008 AS-01 23 38 8 15 8 8 0 67 25 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 6 17 22 28 17 0 11 25 50 18
2018 AS-01 10 10 20 30 20 0 10 22 56 10
2017 AS 0 28 41 15 10 0 5 30 27 19
2017 AS-01 0 24 48 19 0 0 10 26 21 10
2014 AS 21 24 15 12 15 9 3 52 31 33
2014 AS-01 13 38 6 6 25 13 0 57 36 16
2011 AS 12 21 24 21 18 0 3 34 41 33
2011 AS-01 21 21 21 21 14 0 0 43 36 14
2008 AS 7 10 10 41 21 3 7 19 69 29
2008 AS-01 15 8 8 31 23 8 8 27 64 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 26 21 5 11 5 0 61 17 19
2018 AS-01 18 27 27 9 18 0 0 45 27 11
2017 AS 26 44 21 5 0 5 0 73 5 19
2017 AS-01 19 43 19 10 0 10 0 68 11 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 72 11 11 6 0 0 0 83 6 18
2018 AS-01 73 9 18 0 0 0 0 82 0 11
2017 AS 74 26 0 0 0 0 0 100 0 19
2017 AS-01 81 19 0 0 0 0 0 100 0 10
2014 AS 76 21 0 3 0 0 0 97 3 33
2014 AS-01 75 19 0 6 0 0 0 94 6 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 32 11 0 0 5 0 89 0 19
2018 AS-01 45 36 18 0 0 0 0 82 0 11
2017 AS 69 31 0 0 0 0 0 100 0 19
2017 AS-01 71 29 0 0 0 0 0 100 0 10
2014 AS 73 27 0 0 0 0 0 100 0 33
2014 AS-01 75 25 0 0 0 0 0 100 0 16
2011 AS 52 30 9 3 0 6 0 87 3 33
2011 AS-01 57 36 0 0 0 7 0 100 0 14

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 42 5 5 0 0 0 89 5 19
2018 AS-01 36 45 9 9 0 0 0 82 9 11
2017 AS 64 36 0 0 0 0 0 100 0 19
2017 AS-01 62 38 0 0 0 0 0 100 0 10
2014 AS 67 33 0 0 0 0 0 100 0 33
2014 AS-01 63 38 0 0 0 0 0 100 0 16
2011 AS 58 33 6 0 3 0 0 91 3 33
2011 AS-01 64 29 7 0 0 0 0 93 0 14
2008 AS 41 48 3 3 3 0 0 90 7 29
2008 AS-01 31 54 8 8 0 0 0 85 8 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 21 21 5 0 0 0 74 5 19
2018 AS-01 45 18 27 9 0 0 0 64 9 11
2017 AS 64 21 15 0 0 0 0 85 0 19
2017 AS-01 62 19 19 0 0 0 0 81 0 10
2014 AS 58 33 6 3 0 0 0 91 3 33
2014 AS-01 69 19 13 0 0 0 0 88 0 16
2011 AS 55 21 15 3 3 3 0 78 6 33
2011 AS-01 64 21 14 0 0 0 0 86 0 14

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 26 16 5 0 0 0 79 5 19
2018 AS-01 45 18 27 9 0 0 0 64 9 11
2017 AS 56 28 5 10 0 0 0 85 10 19
2017 AS-01 38 43 10 10 0 0 0 81 10 10
2014 AS 58 39 3 0 0 0 0 97 0 33
2014 AS-01 69 25 6 0 0 0 0 94 0 16
2011 AS 52 27 12 3 6 0 0 79 9 33
2011 AS-01 64 21 14 0 0 0 0 86 0 14
2008 AS 38 45 3 7 7 0 0 83 14 29
2008 AS-01 38 38 0 15 8 0 0 77 23 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 11 16 11 11 5 0 61 22 19
2018 AS-01 45 0 18 18 18 0 0 45 36 11
2017 AS 41 26 23 0 10 0 0 67 10 19
2017 AS-01 29 29 33 0 10 0 0 57 10 10
2014 AS 58 15 18 6 0 0 3 75 6 33
2014 AS-01 56 13 19 6 0 0 6 73 7 16
2011 AS 39 18 18 15 9 0 0 58 24 33
2011 AS-01 50 21 14 7 7 0 0 71 14 14
2008 AS 34 14 7 14 21 10 0 54 38 29
2008 AS-01 31 23 8 15 15 8 0 58 33 13
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 16 47 37 19
2018 AS-01 27 36 36 11
2017 AS 38 46 15 19
2017 AS-01 33 38 29 10
2014 AS 21 45 33 33
2014 AS-01 13 44 44 16
2011 AS 21 27 52 33
2011 AS-01 14 29 57 14
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 16 0 0 0 32 11 100 0 19
2018 AS-01 55 18 0 0 0 27 0 100 0 11
2017 AS 21 26 15 5 0 23 10 69 8 19
2017 AS-01 10 29 10 0 0 33 19 80 0 10
2014 AS 36 27 3 3 0 27 3 91 4 33
2014 AS-01 44 25 6 0 0 25 0 92 0 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 63 16 11 0 0 11 0 88 0 19
2018 AS-01 64 18 9 0 0 9 0 90 0 11
2017 AS 62 21 10 0 0 8 0 89 0 19
2017 AS-01 76 0 10 0 0 14 0 89 0 10
2014 AS 61 27 3 0 0 9 0 97 0 33
2014 AS-01 69 19 6 0 0 6 0 93 0 16
2011 AS 48 36 9 3 3 0 0 85 6 33
2011 AS-01 64 29 7 0 0 0 0 93 0 14
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 21 0 5 0 21 5 93 7 19
2018 AS-01 45 27 0 9 0 18 0 89 11 11
2017 AS 51 10 15 0 0 18 5 80 0 19
2017 AS-01 57 10 10 0 0 14 10 88 0 10
2014 AS 52 15 6 0 0 24 3 92 0 33
2014 AS-01 69 6 13 0 0 13 0 86 0 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 63 32 5 0 0 0 0 95 0 19
2018 AS-01 64 27 9 0 0 0 0 91 0 11
2017 AS 77 5 10 0 0 8 0 89 0 19
2017 AS-01 76 0 10 0 0 14 0 89 0 10
2014 AS 79 15 3 0 0 3 0 97 0 33
2014 AS-01 81 13 6 0 0 0 0 94 0 16
2011 AS 70 24 3 0 0 3 0 97 0 33
2011 AS-01 93 7 0 0 0 0 0 100 0 14
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 32 11 26 0 0 5 61 28 19
2018 AS-01 36 27 18 18 0 0 0 64 18 11
2017 AS 26 36 15 5 18 0 0 62 23 19
2017 AS-01 29 29 29 0 14 0 0 57 14 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 37 16 21 11 0 0 53 32 19
2018 AS-01 27 36 9 9 18 0 0 64 27 11
2017 AS 21 31 18 15 15 0 0 51 31 19
2017 AS-01 19 19 24 29 10 0 0 38 38 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 16 11 11 5 0 5 72 17 19
2018 AS-01 55 18 18 0 0 0 9 80 0 11
2017 AS 26 54 5 10 5 0 0 79 15 19
2017 AS-01 10 71 10 10 0 0 0 81 10 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 22 17 17 11 0 6 53 29 18
2018 AS-01 40 20 0 10 20 0 10 67 33 10
2017 AS 10 31 18 36 5 0 0 41 41 19
2017 AS-01 10 38 33 19 0 0 0 48 19 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 68 5 5 0 5 0 16 88 6 19
2018 AS-01 73 0 0 0 9 0 18 89 11 11
2017 AS 57 22 11 0 0 0 11 88 0 18
2017 AS-01 71 10 10 0 0 0 10 89 0 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 22 11 11 6 0 11 69 19 18
2018 AS-01 27 27 9 9 9 0 18 67 22 11
2017 AS 46 31 8 10 0 0 5 81 11 19
2017 AS-01 48 19 14 10 0 0 10 74 11 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 21 32 5 0 0 0 63 5 19
2018 AS-01 27 18 55 0 0 0 0 45 0 11
2017 AS 36 44 0 10 5 0 5 84 16 19
2017 AS-01 29 52 0 10 0 0 10 89 11 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 32 26 0 11 0 0 63 11 19
2018 AS-01 36 18 27 0 18 0 0 55 18 11
2017 AS 26 46 5 13 10 0 0 72 23 19
2017 AS-01 29 48 0 24 0 0 0 76 24 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 37 26 0 5 0 0 68 5 19
2018 AS-01 18 36 36 0 9 0 0 55 9 11
2017 AS 49 21 10 10 5 0 5 73 16 19
2017 AS-01 52 29 10 10 0 0 0 81 10 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 21 32 5 5 0 0 58 11 19
2018 AS-01 36 27 18 9 9 0 0 64 18 11
2017 AS 44 36 10 10 0 0 0 79 10 19
2017 AS-01 43 38 10 10 0 0 0 81 10 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 63 21 5 5 0 0 5 89 6 19
2018 AS-01 55 27 9 9 0 0 0 82 9 11
2017 AS 85 15 0 0 0 0 0 100 0 19
2017 AS-01 90 10 0 0 0 0 0 100 0 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 68 11 5 0 0 0 16 94 0 19
2018 AS-01 73 18 0 0 0 0 9 100 0 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 74 5 0 5 0 0 16 94 6 19
2018 AS-01 73 9 0 9 0 0 9 90 10 11
2017 AS 90 10 0 0 0 0 0 100 0 19
2017 AS-01 81 19 0 0 0 0 0 100 0 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 21 11 11 5 0 0 74 16 19
2018 AS-01 45 18 9 18 9 0 0 64 27 11
2017 AS 54 36 10 0 0 0 0 90 0 19
2017 AS-01 62 29 10 0 0 0 0 90 0 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 68 11 11 0 11 0 0 79 11 19
2018 AS-01 55 9 18 0 18 0 0 64 18 11
2017 AS 90 10 0 0 0 0 0 100 0 19
2017 AS-01 81 19 0 0 0 0 0 100 0 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 63 5 0 0 0 0 32 100 0 19
2018 AS-01 64 0 0 0 0 0 36 100 0 11
2017 AS 67 5 0 0 0 0 28 100 0 19
2017 AS-01 48 0 0 0 0 0 52 100 0 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 68 21 11 0 0 0 0 89 0 19
2018 AS-01 73 18 9 0 0 0 0 91 0 11
2017 AS 76 13 0 0 0 0 11 100 0 18
2017 AS-01 57 24 0 0 0 0 19 100 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 79 5 0 0 11 0 5 89 11 19
2018 AS-01 64 9 0 0 18 0 9 80 20 11
2017 AS 85 5 5 0 0 0 5 95 0 19
2017 AS-01 71 10 10 0 0 0 10 89 0 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 21 32 0 5 0 0 63 5 19
2018 AS-01 36 9 45 0 9 0 0 45 9 11
2017 AS 46 26 21 8 0 0 0 72 8 19
2017 AS-01 19 29 38 14 0 0 0 48 14 10

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 0 37 32 21 11 0 0 37 32 19
2018 AS-01 0 36 27 18 18 0 0 36 36 11
2017 AS 5 46 21 13 10 5 0 54 24 19
2017 AS-01 10 38 19 14 10 10 0 53 26 10

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 16 37 26 5 0 0 32 32 19
2018 AS-01 27 18 18 36 0 0 0 36 45 11
2017 AS 0 26 28 41 5 0 0 46 26 19
2017 AS-01 0 19 43 38 0 0 0 38 19 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 68 21 11 0 0 0 0 89 0 19
2018 AS-01 64 18 18 0 0 0 0 82 0 11
2017 AS 54 26 5 15 0 0 0 79 15 19
2017 AS-01 71 19 0 10 0 0 0 90 10 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 11 37 0 0 0 0 63 0 19
2018 AS-01 45 9 45 0 0 0 0 55 0 11
2017 AS 46 38 15 0 0 0 0 85 0 19
2017 AS-01 57 33 10 0 0 0 0 90 0 10
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 21 37 11 0 0 0 32 68 19
2018 AS-01 36 9 45 9 0 0 0 36 64 11
2017 AS 31 31 23 5 0 10 0 34 66 19
2017 AS-01 38 29 14 0 0 19 0 47 53 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 15 13
2017 AS 13 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 23 13
2017 AS 30 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 31 13
2017 AS 22 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 54 13
2017 AS 65 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 0 13
2017 AS 17 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 15 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 31 13
2017 AS 26 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 0 54 38 8 0 0 13
2017 AS 0 61 30 0 0 9 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 54 46 13

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 23 15 8 15 8 0 58 25 13
2017 AS 26 9 9 17 22 0 17 42 47 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 15 15 0 23 8 23 44 33 13
2017 AS 26 9 9 22 17 0 17 42 47 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 5 11 16 16 0 5 56 33 19
2018 AS-01 45 9 9 18 18 0 0 55 36 11
Report a problem or mistake on this page
Date modified: