2018 Public Service Employee Survey Results for Canadian Heritage by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 39 47 8 4 1 0 0 87 5 76
2018 Scientific and Professional 25 48 12 12 3 0 0 74 14 139
2018 Administration and Foreign Services 32 45 11 9 2 0 0 78 11 872
2018 Technical 28 50 15 5 3 0 0 78 8 40
2018 Other 38 38 9 12 1 0 3 78 13 35
2017 Executive 44 40 10 5 1 0 0 84 7 73
2017 Scientific and Professional 28 48 10 11 2 1 1 77 13 119
2017 Administration and Foreign Services 35 43 10 10 2 0 0 78 12 909
2017 Technical 43 27 13 9 3 0 6 74 13 33
2017 Administrative Support 27 40 15 15 3 0 0 68 18 35
2017 Other 44 44 7 2 0 0 4 91 2 53
2014 Executive 41 43 11 4 1 0 0 84 5 84
2014 Scientific and Professional 21 46 15 14 3 0 1 67 17 106
2014 Administration and Foreign Services 32 42 13 9 4 0 1 74 13 993
2014 Technical 11 48 20 17 0 3 0 62 18 35
2014 Administrative Support 36 33 18 10 1 0 1 70 12 68
2014 Other 39 35 9 13 0 0 4 77 14 26

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 68 32 0 0 0 0 0 100 0 76
2018 Scientific and Professional 48 37 6 7 1 0 0 85 9 139
2018 Administration and Foreign Services 42 42 8 5 2 0 0 84 8 871
2018 Technical 70 18 5 5 3 0 0 88 8 40
2018 Other 44 50 4 3 0 0 0 93 3 35
2017 Executive 67 24 7 1 0 0 0 92 1 73
2017 Scientific and Professional 48 34 13 1 3 0 0 82 4 119
2017 Administration and Foreign Services 41 42 9 5 2 0 0 83 8 907
2017 Technical 81 16 0 3 0 0 0 97 3 33
2017 Administrative Support 22 46 9 14 6 0 3 70 21 34
2017 Other 36 36 19 8 1 0 0 72 8 53
2014 Executive 62 34 1 2 0 0 0 96 2 84
2014 Scientific and Professional 35 51 7 7 1 0 0 86 8 106
2014 Administration and Foreign Services 36 40 13 7 4 0 0 76 11 995
2014 Technical 69 26 6 0 0 0 0 94 0 35
2014 Administrative Support 31 29 28 9 1 0 1 61 10 68
2014 Other 36 44 17 0 2 0 0 80 2 26

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 84 13 3 0 0 0 0 97 0 75
2018 Scientific and Professional 49 36 7 4 3 0 0 86 7 140
2018 Administration and Foreign Services 46 40 7 5 2 0 0 86 7 862
2018 Technical 72 18 3 5 3 0 0 90 8 39
2018 Other 41 48 6 3 3 0 0 88 6 35
2017 Executive 81 14 1 4 0 0 0 95 4 73
2017 Scientific and Professional 52 28 13 3 4 0 0 80 8 118
2017 Administration and Foreign Services 47 39 7 5 2 0 0 86 7 906
2017 Technical 81 16 0 3 0 0 0 97 3 33
2017 Administrative Support 32 45 12 5 6 0 0 77 11 34
2017 Other 52 37 6 3 2 0 0 89 5 52
2014 Executive 68 31 1 0 0 0 0 99 0 84
2014 Scientific and Professional 41 41 9 7 1 0 0 83 8 106
2014 Administration and Foreign Services 43 37 9 8 3 0 0 80 11 995
2014 Technical 74 20 3 3 0 0 0 94 3 35
2014 Administrative Support 30 35 21 10 3 0 1 66 13 68
2014 Other 60 29 9 0 2 0 0 89 2 26

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 43 38 7 8 4 0 0 81 12 74
2018 Scientific and Professional 52 32 9 4 3 0 0 84 6 140
2018 Administration and Foreign Services 50 34 6 6 3 0 0 85 9 873
2018 Technical 43 38 10 8 3 0 0 80 10 40
2018 Other 61 20 12 3 1 0 3 84 4 35
2017 Executive 41 29 18 3 10 0 0 70 12 73
2017 Scientific and Professional 43 35 6 9 5 1 1 80 14 119
2017 Administration and Foreign Services 47 36 7 7 3 0 1 84 10 908
2017 Technical 58 24 9 6 0 0 3 84 6 33
2017 Administrative Support 40 41 9 0 3 0 6 87 3 34
2017 Other 69 21 2 4 2 0 2 92 6 53
2014 Executive 47 28 11 9 2 0 2 78 11 84
2014 Scientific and Professional 48 35 5 8 3 0 1 84 11 106
2014 Administration and Foreign Services 43 35 10 7 4 1 1 79 10 995
2014 Technical 43 40 9 9 0 0 0 83 9 35
2014 Administrative Support 44 31 15 6 1 0 3 77 7 68
2014 Other 50 34 3 0 4 4 4 92 5 26

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 60 33 4 3 0 0 0 93 3 75
2018 Scientific and Professional 41 43 6 8 2 0 0 84 10 140
2018 Administration and Foreign Services 37 43 9 7 4 0 0 80 10 862
2018 Technical 50 30 8 10 3 0 0 80 13 40
2018 Other 39 51 7 3 0 0 0 90 3 34
2017 Executive 60 31 0 7 1 0 0 92 8 73
2017 Scientific and Professional 34 49 7 7 3 0 0 83 10 118
2017 Administration and Foreign Services 34 47 9 7 3 0 0 81 10 908
2017 Technical 66 25 6 3 0 0 0 91 3 33
2017 Administrative Support 20 57 6 9 9 0 0 76 18 35
2017 Other 44 42 10 4 1 0 0 86 5 53
2014 Executive 49 43 5 4 0 0 0 92 4 84
2014 Scientific and Professional 30 49 11 7 2 0 0 79 9 106
2014 Administration and Foreign Services 28 47 13 7 4 0 0 76 12 995
2014 Technical 43 46 9 3 0 0 0 89 3 35
2014 Administrative Support 30 43 16 9 1 0 1 74 10 68
2014 Other 43 44 9 4 0 0 0 87 4 26

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 45 32 11 7 5 0 0 77 12 75
2018 Scientific and Professional 34 38 11 10 6 0 0 72 16 140
2018 Administration and Foreign Services 35 39 13 9 4 0 0 74 13 871
2018 Technical 31 31 18 10 10 0 0 62 21 39
2018 Other 64 23 6 6 1 0 0 87 7 35
2017 Executive 41 38 11 7 3 0 0 79 10 73
2017 Scientific and Professional 32 39 10 12 8 0 0 71 19 118
2017 Administration and Foreign Services 33 38 14 9 5 0 0 72 14 907
2017 Technical 52 33 6 9 0 0 0 85 9 33
2017 Administrative Support 23 43 22 12 0 0 0 66 12 35
2017 Other 60 27 11 2 0 0 0 87 2 53
2014 Executive 34 38 15 8 4 0 0 73 12 84
2014 Scientific and Professional 36 35 9 19 2 0 0 71 21 106
2014 Administration and Foreign Services 29 39 16 10 5 0 0 69 15 995
2014 Technical 29 43 23 6 0 0 0 71 6 35
2014 Administrative Support 37 31 14 16 0 0 1 69 16 68
2014 Other 41 45 4 0 4 4 0 91 5 26

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 47 42 7 3 1 0 0 89 4 76
2018 Scientific and Professional 27 38 12 14 9 0 0 65 23 139
2018 Administration and Foreign Services 34 43 12 8 3 0 0 77 11 873
2018 Technical 43 23 23 8 5 0 0 65 13 40
2018 Other 30 48 6 15 0 0 0 79 15 33
2017 Executive 51 38 5 4 1 0 0 89 5 73
2017 Scientific and Professional 23 40 15 13 8 0 0 64 21 118
2017 Administration and Foreign Services 33 43 11 8 4 0 0 76 13 907
2017 Technical 48 40 6 6 0 0 0 88 6 33
2017 Administrative Support 32 54 12 0 3 0 0 85 3 35
2017 Other 40 37 10 13 0 0 0 77 13 53

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 79 20 0 0 1 0 0 99 1 75
2018 Scientific and Professional 47 42 4 6 2 0 0 89 8 140
2018 Administration and Foreign Services 45 42 9 3 1 0 0 88 4 874
2018 Technical 43 38 13 5 3 0 0 80 8 40
2018 Other 41 50 7 3 0 0 0 90 3 35
2017 Executive 70 29 1 0 0 0 0 99 0 73
2017 Scientific and Professional 38 44 6 8 3 0 0 83 12 119
2017 Administration and Foreign Services 41 42 10 4 2 0 0 84 7 906
2017 Technical 69 28 3 0 0 0 0 97 0 33
2017 Administrative Support 24 58 12 3 3 0 0 82 6 35
2017 Other 56 38 2 2 0 2 0 96 2 53
2014 Executive 64 34 2 0 0 0 0 98 0 84
2014 Scientific and Professional 44 42 7 7 1 0 0 86 8 106
2014 Administration and Foreign Services 36 44 11 6 2 0 0 81 8 995
2014 Technical 46 51 3 0 0 0 0 97 0 35
2014 Administrative Support 30 51 13 1 1 1 1 83 3 68
2014 Other 40 40 11 9 0 0 0 80 9 26

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 53 32 7 5 3 0 0 85 8 75
2018 Scientific and Professional 41 35 9 10 4 0 0 76 14 140
2018 Administration and Foreign Services 36 41 11 7 5 0 0 78 11 873
2018 Technical 36 33 15 10 5 0 0 69 15 39
2018 Other 58 26 6 10 0 0 0 84 10 35
2017 Executive 56 27 8 4 4 0 0 84 8 73
2017 Scientific and Professional 33 39 11 8 8 0 0 73 17 119
2017 Administration and Foreign Services 34 40 12 8 5 0 0 75 14 905
2017 Technical 48 40 9 3 0 0 0 88 3 33
2017 Administrative Support 17 51 21 6 6 0 0 68 12 35
2017 Other 54 36 4 4 0 2 0 92 4 53

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 73 23 3 0 0 0 1 97 0 75
2018 Scientific and Professional 54 31 9 4 2 0 0 85 6 140
2018 Administration and Foreign Services 48 39 9 3 1 0 0 87 4 862
2018 Technical 60 25 5 5 3 3 0 87 8 40
2018 Other 45 36 13 6 0 0 0 81 6 34
2017 Executive 71 23 4 1 0 0 0 95 1 73
2017 Scientific and Professional 54 29 9 4 3 0 0 83 7 119
2017 Administration and Foreign Services 50 37 9 3 1 0 0 86 4 904
2017 Technical 68 25 3 3 0 0 0 94 3 32
2017 Administrative Support 40 36 15 6 3 0 0 76 9 35
2017 Other 63 27 7 2 0 2 0 91 2 53
2014 Executive 72 26 1 1 0 0 0 98 1 84
2014 Scientific and Professional 58 31 7 2 2 0 0 89 4 106
2014 Administration and Foreign Services 54 34 8 2 1 0 0 89 4 995
2014 Technical 74 15 9 3 0 0 0 88 3 34
2014 Administrative Support 51 35 10 0 1 0 1 88 2 68
2014 Other 53 36 11 0 0 0 0 89 0 26

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 69 23 4 4 0 0 0 92 4 75
2018 Scientific and Professional 35 41 9 8 7 0 0 76 15 139
2018 Administration and Foreign Services 33 43 11 8 5 0 0 76 13 868
2018 Technical 40 38 10 3 10 0 0 78 13 40
2018 Other 44 32 9 6 7 3 0 78 13 35
2017 Executive 70 25 4 0 1 0 0 95 1 73
2017 Scientific and Professional 27 44 10 12 8 0 0 71 19 119
2017 Administration and Foreign Services 33 41 12 10 4 0 0 74 14 903
2017 Technical 48 40 0 6 6 0 0 88 12 33
2017 Administrative Support 18 57 17 6 3 0 0 75 9 35
2017 Other 51 29 10 4 0 2 4 85 4 53
2014 Executive 54 40 0 5 1 0 0 94 6 84
2014 Scientific and Professional 24 43 12 18 3 0 0 67 21 106
2014 Administration and Foreign Services 25 43 14 12 5 0 1 68 17 995
2014 Technical 20 51 6 17 6 0 0 72 23 35
2014 Administrative Support 21 30 36 9 1 0 3 52 10 68
2014 Other 32 38 15 4 4 0 7 74 9 26

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 69 24 4 3 0 0 0 93 3 74
2018 Scientific and Professional 40 32 13 9 6 0 0 72 15 139
2018 Administration and Foreign Services 40 36 11 8 3 0 0 77 12 870
2018 Technical 38 40 10 8 5 0 0 78 13 40
2018 Other 48 27 9 9 4 0 3 77 13 34
2017 Executive 71 22 5 1 0 0 0 93 1 73
2017 Scientific and Professional 34 38 12 9 6 1 0 72 15 119
2017 Administration and Foreign Services 39 38 11 8 4 0 0 77 12 904
2017 Technical 57 30 9 3 0 0 0 87 3 33
2017 Administrative Support 26 51 21 0 3 0 0 76 3 35
2017 Other 59 34 2 2 1 0 2 95 3 53
2014 Executive 39 36 13 7 5 0 0 75 12 84
2014 Scientific and Professional 30 39 13 9 9 0 0 69 18 105
2014 Administration and Foreign Services 29 40 16 10 5 0 0 69 15 994
2014 Technical 31 43 14 9 3 0 0 74 11 35
2014 Administrative Support 31 41 16 7 0 1 3 75 7 68
2014 Other 54 37 0 9 0 0 0 91 9 26

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 55 29 9 4 1 1 0 85 5 75
2018 Scientific and Professional 29 39 16 12 4 0 1 68 16 139
2018 Administration and Foreign Services 35 40 14 7 3 0 0 76 10 872
2018 Technical 25 50 10 5 10 0 0 75 15 40
2018 Other 51 39 6 3 1 0 0 90 4 34
2017 Executive 51 31 8 7 3 0 0 82 10 73
2017 Scientific and Professional 32 41 12 8 5 2 0 75 14 119
2017 Administration and Foreign Services 33 45 11 7 3 1 0 79 11 903
2017 Technical 57 37 3 3 0 0 0 94 3 33
2017 Administrative Support 29 60 9 0 3 0 0 88 3 35
2017 Other 63 25 3 4 0 0 6 93 4 53
2014 Executive 49 34 9 5 4 0 0 82 8 84
2014 Scientific and Professional 27 44 17 8 2 0 2 72 11 105
2014 Administration and Foreign Services 33 40 17 8 2 0 0 73 10 994
2014 Technical 32 49 9 6 6 0 0 80 11 35
2014 Administrative Support 30 47 13 7 0 1 1 79 7 68
2014 Other 45 38 9 4 4 0 0 83 9 26

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 61 32 4 3 0 0 0 93 3 75
2018 Scientific and Professional 40 45 6 7 1 0 0 85 9 140
2018 Administration and Foreign Services 43 41 9 4 3 0 0 84 6 873
2018 Technical 60 23 5 10 3 0 0 83 13 40
2018 Other 55 32 10 3 0 0 0 87 3 35
2017 Executive 66 23 3 7 1 0 0 89 8 72
2017 Scientific and Professional 45 37 7 8 3 1 0 82 11 119
2017 Administration and Foreign Services 42 40 10 5 2 0 0 82 8 904
2017 Technical 78 13 6 3 0 0 0 91 3 33
2017 Administrative Support 43 34 19 0 3 0 0 78 3 35
2017 Other 59 31 6 0 3 2 0 91 3 53
2014 Executive 57 35 6 2 0 0 0 92 2 84
2014 Scientific and Professional 37 44 13 5 1 0 0 81 6 105
2014 Administration and Foreign Services 36 43 13 5 2 0 0 80 8 995
2014 Technical 50 35 6 6 3 0 0 85 9 34
2014 Administrative Support 37 44 12 4 1 0 1 83 6 68
2014 Other 58 31 6 4 0 0 0 89 4 26

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 16 25 21 16 20 0 1 42 36 75
2018 Scientific and Professional 41 31 16 11 1 0 0 72 12 140
2018 Administration and Foreign Services 41 31 16 8 4 0 0 72 12 878
2018 Technical 25 30 33 8 5 0 0 55 13 40
2018 Other 81 12 6 0 1 0 0 93 1 34
2017 Executive 7 23 22 18 27 0 3 31 46 73
2017 Scientific and Professional 40 42 7 6 5 0 0 82 11 119
2017 Administration and Foreign Services 38 38 15 6 3 0 0 76 9 909
2017 Technical 24 58 6 6 6 0 0 82 12 33
2017 Administrative Support 46 43 11 0 0 0 0 89 0 35
2017 Other 66 31 4 0 0 0 0 96 0 53
2014 Executive 11 34 23 23 8 0 1 46 31 84
2014 Scientific and Professional 41 43 11 4 2 0 0 83 6 106
2014 Administration and Foreign Services 37 38 15 6 3 0 0 76 9 995
2014 Technical 25 43 9 14 9 0 0 68 23 35
2014 Administrative Support 56 35 4 3 0 0 1 93 3 68
2014 Other 58 28 13 2 0 0 0 86 2 26

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 5 22 46 14 9 1 1 24 28 76
2018 Scientific and Professional 4 19 40 26 9 1 0 35 24 139
2018 Administration and Foreign Services 9 28 40 18 4 1 1 22 37 870
2018 Technical 13 20 38 23 8 0 0 30 33 40
2018 Other 4 20 26 35 9 3 3 46 26 35
2017 Executive 10 25 36 21 7 0 1 28 35 72
2017 Scientific and Professional 12 25 33 19 7 3 0 27 38 119
2017 Administration and Foreign Services 9 26 39 16 6 1 2 24 36 905
2017 Technical 0 21 36 22 15 3 3 39 22 33
2017 Administrative Support 6 8 46 33 3 0 3 38 15 34
2017 Other 2 4 31 25 27 2 10 59 7 53
2014 Executive 5 29 44 17 5 0 1 22 34 84
2014 Scientific and Professional 7 27 36 18 10 1 2 29 34 106
2014 Administration and Foreign Services 8 31 39 14 6 1 2 20 40 992
2014 Technical 6 17 44 27 6 0 0 33 23 34
2014 Administrative Support 4 16 41 22 10 0 6 34 21 68
2014 Other 0 9 50 14 23 0 5 38 10 25

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 1 11 33 38 16 1 0 55 12 76
2018 Scientific and Professional 4 9 34 32 18 2 0 51 14 139
2018 Administration and Foreign Services 5 16 34 27 12 3 2 42 23 866
2018 Technical 3 18 28 35 13 5 0 50 21 40
2018 Other 0 10 23 32 29 6 0 65 10 35
2017 Executive 4 14 26 33 23 0 0 56 18 73
2017 Scientific and Professional 7 18 28 23 18 5 1 44 27 119
2017 Administration and Foreign Services 5 13 29 29 14 5 4 48 20 904
2017 Technical 0 12 12 40 21 13 3 72 14 33
2017 Administrative Support 3 5 24 32 24 8 3 64 9 34
2017 Other 0 2 10 19 50 8 11 86 2 53
2014 Executive 5 16 33 32 12 0 2 45 22 82
2014 Scientific and Professional 7 16 25 37 13 1 1 51 23 106
2014 Administration and Foreign Services 7 18 32 25 11 4 3 39 26 993
2014 Technical 3 9 46 34 9 0 0 43 11 35
2014 Administrative Support 4 10 24 34 13 6 9 56 17 68
2014 Other 5 7 20 34 25 5 5 65 12 25

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 7 22 41 21 8 1 0 29 29 73
2018 Scientific and Professional 22 23 31 18 7 0 0 25 45 138
2018 Administration and Foreign Services 14 30 33 15 5 2 1 20 46 869
2018 Technical 28 33 30 10 0 0 0 10 60 40
2018 Other 12 21 23 15 20 3 6 38 36 35
2017 Executive 15 17 44 12 12 0 0 25 32 73
2017 Scientific and Professional 15 33 32 13 5 0 2 19 49 119
2017 Administration and Foreign Services 17 30 33 12 4 2 2 17 49 904
2017 Technical 9 33 34 9 5 6 3 16 46 33
2017 Administrative Support 11 11 25 29 9 6 9 45 25 35
2017 Other 10 10 29 17 25 4 6 46 22 53
2014 Executive 26 30 28 7 7 0 1 14 57 84
2014 Scientific and Professional 20 28 32 11 8 0 1 19 48 106
2014 Administration and Foreign Services 26 30 29 7 4 1 2 11 59 993
2014 Technical 45 26 20 9 0 0 0 9 71 35
2014 Administrative Support 10 19 28 22 12 3 6 38 32 68
2014 Other 25 16 13 11 23 5 7 39 47 25

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 12 33 35 15 4 1 0 19 46 75
2018 Scientific and Professional 9 22 37 23 7 1 0 30 32 138
2018 Administration and Foreign Services 8 23 38 22 7 1 1 30 32 866
2018 Technical 5 13 53 23 8 0 0 30 18 40
2018 Other 0 9 18 29 44 0 0 73 9 35
2017 Executive 16 34 29 15 5 0 0 21 51 73
2017 Scientific and Professional 13 17 34 22 11 2 1 34 31 118
2017 Administration and Foreign Services 10 22 37 20 8 1 2 28 33 904
2017 Technical 3 6 46 27 15 0 3 43 9 33
2017 Administrative Support 3 5 33 25 19 3 12 51 10 33
2017 Other 2 6 19 29 39 0 6 72 8 53
2014 Executive 14 28 45 9 4 0 0 13 42 84
2014 Scientific and Professional 5 21 42 20 12 1 1 32 26 106
2014 Administration and Foreign Services 9 25 38 21 6 1 1 27 35 992
2014 Technical 3 17 43 26 11 0 0 37 20 35
2014 Administrative Support 1 10 32 28 16 1 10 51 13 68
2014 Other 0 5 24 37 25 0 9 69 5 25

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 18 36 32 9 4 1 0 13 55 76
2018 Scientific and Professional 13 20 35 20 7 4 1 29 34 136
2018 Administration and Foreign Services 16 27 28 18 8 1 2 27 44 868
2018 Technical 23 18 30 23 5 3 0 28 41 40
2018 Other 1 20 17 17 41 0 3 60 22 35
2017 Executive 30 30 29 4 5 0 1 10 61 73
2017 Scientific and Professional 20 26 23 16 9 4 2 27 49 119
2017 Administration and Foreign Services 17 28 29 16 6 2 3 23 47 905
2017 Technical 12 16 33 9 15 6 9 29 33 33
2017 Administrative Support 6 24 30 16 16 3 5 34 33 33
2017 Other 0 6 12 27 34 4 17 78 7 52
2014 Executive 27 34 28 7 2 1 0 10 62 84
2014 Scientific and Professional 17 37 22 12 9 3 1 22 56 106
2014 Administration and Foreign Services 19 32 28 12 6 1 2 18 53 992
2014 Technical 23 29 37 11 0 0 0 11 51 35
2014 Administrative Support 7 14 38 15 17 2 8 35 24 67
2014 Other 14 13 16 23 25 5 5 52 30 25

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 3 20 38 31 7 1 0 38 23 74
2018 Scientific and Professional 7 18 30 28 11 4 1 41 27 138
2018 Administration and Foreign Services 9 25 28 23 11 2 3 35 35 870
2018 Technical 5 10 15 50 13 3 5 68 16 40
2018 Other 6 15 13 23 35 9 0 64 22 35
2017 Executive 8 23 27 27 14 0 0 41 31 73
2017 Scientific and Professional 11 18 31 22 14 3 2 37 31 119
2017 Administration and Foreign Services 9 22 28 23 11 3 4 37 32 902
2017 Technical 0 9 15 27 27 6 15 69 12 33
2017 Administrative Support 6 13 21 24 21 8 6 53 22 34
2017 Other 0 8 10 13 42 10 17 75 12 53
2014 Executive 6 18 30 37 6 0 2 44 25 83
2014 Scientific and Professional 6 18 27 30 14 3 3 47 25 106
2014 Administration and Foreign Services 9 21 30 24 12 2 3 37 32 993
2014 Technical 0 9 28 34 20 0 9 60 9 35
2014 Administrative Support 4 19 32 19 12 3 10 36 27 68
2014 Other 5 11 27 15 14 16 12 41 22 25

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 12 21 47 17 1 1 0 19 33 76
2018 Scientific and Professional 13 25 38 17 6 2 0 24 38 139
2018 Administration and Foreign Services 13 25 36 15 7 3 1 23 39 872
2018 Technical 35 25 28 8 5 0 0 13 60 40
2018 Other 9 9 26 15 29 9 3 50 20 34
2017 Executive 14 29 40 14 4 0 0 18 43 73
2017 Scientific and Professional 18 26 36 14 3 3 1 17 46 119
2017 Administration and Foreign Services 15 28 31 14 7 2 2 22 45 904
2017 Technical 9 31 36 12 6 6 0 19 42 33
2017 Administrative Support 9 3 48 21 6 6 6 31 14 34
2017 Other 4 8 13 19 34 8 13 68 16 53
2014 Executive 20 41 31 6 2 0 0 8 61 84
2014 Scientific and Professional 15 29 32 15 5 3 1 21 46 106
2014 Administration and Foreign Services 16 25 36 13 6 1 2 19 43 992
2014 Technical 34 37 26 3 0 0 0 3 71 35
2014 Administrative Support 11 15 30 24 9 4 7 37 29 68
2014 Other 7 12 29 16 27 5 5 48 20 25
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 45 40 4 7 1 3 0 88 8 75
2018 Scientific and Professional 26 26 18 8 8 9 5 61 18 140
2018 Administration and Foreign Services 24 38 14 10 5 6 3 69 16 875
2018 Technical 25 35 15 3 8 13 3 71 12 40
2018 Other 63 12 6 3 4 3 9 85 8 34
2017 Executive 56 30 6 1 3 3 1 90 4 72
2017 Scientific and Professional 22 28 18 11 10 7 5 57 23 119
2017 Administration and Foreign Services 30 32 14 8 6 6 4 69 16 905
2017 Technical 27 18 22 3 3 18 9 62 8 33
2017 Administrative Support 32 42 12 9 3 3 0 76 12 35
2017 Other 40 29 0 0 4 4 23 95 5 53
2014 Executive 50 38 6 0 1 4 1 93 1 84
2014 Scientific and Professional 32 30 17 6 7 4 5 68 13 106
2014 Administration and Foreign Services 29 32 15 10 6 4 4 67 17 994
2014 Technical 29 40 14 9 0 6 3 75 9 35
2014 Administrative Support 37 35 13 6 1 4 3 78 8 68
2014 Other 46 15 4 4 4 4 22 82 12 26

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 66 25 1 5 3 0 0 91 8 76
2018 Scientific and Professional 48 36 4 4 9 0 0 84 13 140
2018 Administration and Foreign Services 50 34 6 6 4 0 0 84 9 875
2018 Technical 40 38 5 13 5 0 0 78 18 40
2018 Other 75 15 3 3 4 0 0 90 7 34
2017 Executive 78 15 6 1 0 0 0 93 1 72
2017 Scientific and Professional 42 32 8 12 5 2 0 75 17 118
2017 Administration and Foreign Services 51 31 7 7 5 0 0 81 11 908
2017 Technical 52 27 9 6 3 2 0 81 9 33
2017 Administrative Support 49 27 18 6 0 0 0 76 6 35
2017 Other 75 19 2 0 2 2 0 96 2 53
2014 Executive 74 18 6 2 0 0 0 92 2 84
2014 Scientific and Professional 51 25 10 8 5 1 0 77 12 106
2014 Administration and Foreign Services 47 33 10 6 3 0 0 81 9 994
2014 Technical 41 38 6 9 3 0 3 82 12 34
2014 Administrative Support 54 25 9 4 3 3 2 83 8 67
2014 Other 65 22 0 0 9 4 0 91 9 26

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 29 45 12 5 4 5 0 78 10 76
2018 Scientific and Professional 11 19 14 10 11 29 6 46 33 140
2018 Administration and Foreign Services 14 27 19 13 5 15 5 52 24 874
2018 Technical 13 18 26 21 5 18 0 38 31 39
2018 Other 45 15 6 9 4 18 3 76 16 34
2017 Executive 29 48 10 5 4 3 1 80 10 73
2017 Scientific and Professional 5 22 17 14 14 28 1 37 40 119
2017 Administration and Foreign Services 13 24 18 14 8 18 5 49 27 905
2017 Technical 3 22 6 18 3 35 12 48 40 33
2017 Administrative Support 12 45 15 9 3 14 3 68 14 35
2017 Other 24 21 0 2 2 42 10 92 8 53
2014 Executive 24 42 19 9 2 1 2 68 12 84
2014 Scientific and Professional 10 16 20 13 8 25 8 38 32 106
2014 Administration and Foreign Services 11 24 22 14 9 15 4 43 30 993
2014 Technical 9 38 20 3 3 20 6 64 8 34
2014 Administrative Support 15 27 18 12 6 16 7 54 23 68
2014 Other 33 23 4 9 2 20 9 79 15 26

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 67 25 5 1 1 0 0 92 3 76
2018 Scientific and Professional 62 29 3 4 1 0 0 91 6 140
2018 Administration and Foreign Services 53 35 6 4 1 0 0 89 5 872
2018 Technical 58 23 13 5 3 0 0 80 8 40
2018 Other 80 15 3 0 1 0 0 96 1 33
2017 Executive 63 27 3 5 1 0 0 90 7 73
2017 Scientific and Professional 44 36 11 3 7 0 0 80 9 119
2017 Administration and Foreign Services 47 40 7 4 2 0 0 87 6 904
2017 Technical 62 31 6 0 0 0 0 94 0 32
2017 Administrative Support 69 19 6 6 0 0 0 88 6 35
2017 Other 81 11 0 8 0 0 0 92 8 53
2014 Executive 69 27 4 0 0 0 0 96 0 84
2014 Scientific and Professional 56 36 2 2 5 0 0 91 7 106
2014 Administration and Foreign Services 45 39 9 5 2 0 0 84 6 995
2014 Technical 60 31 3 6 0 0 0 91 6 35
2014 Administrative Support 53 33 10 3 0 0 1 87 3 68
2014 Other 70 24 2 4 0 0 0 94 4 26

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 69 25 3 3 0 0 0 95 3 75
2018 Scientific and Professional 48 42 4 4 1 1 0 91 5 139
2018 Administration and Foreign Services 45 41 7 4 1 1 0 87 5 875
2018 Technical 48 38 3 8 5 0 0 85 13 40
2018 Other 71 22 3 0 1 3 0 96 1 33
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 41 39 9 4 7 0 0 80 11 75
2018 Scientific and Professional 39 38 10 8 6 0 0 76 14 140
2018 Administration and Foreign Services 44 35 10 6 4 0 1 79 10 874
2018 Technical 48 23 15 10 5 0 0 70 15 40
2018 Other 60 21 9 6 4 0 0 81 10 34
2017 Executive 45 37 15 3 0 0 0 82 3 72
2017 Scientific and Professional 36 42 9 7 3 2 1 80 11 119
2017 Administration and Foreign Services 43 35 10 8 3 1 0 79 10 908
2017 Technical 51 40 6 0 0 0 3 94 0 33
2017 Administrative Support 35 52 11 0 3 0 0 86 3 35
2017 Other 63 26 2 10 0 0 0 89 10 53
2014 Executive 43 39 9 6 1 0 1 83 7 84
2014 Scientific and Professional 45 35 9 6 6 0 0 80 11 106
2014 Administration and Foreign Services 41 36 12 6 3 1 0 78 9 995
2014 Technical 46 46 6 0 3 0 0 91 3 35
2014 Administrative Support 38 38 15 7 0 0 2 77 7 67
2014 Other 43 35 4 4 0 0 13 90 5 26

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 56 28 7 0 5 3 1 88 6 75
2018 Scientific and Professional 54 29 6 4 5 1 0 85 9 140
2018 Administration and Foreign Services 52 30 9 4 2 2 1 84 6 872
2018 Technical 53 28 10 8 3 0 0 80 10 40
2018 Other 63 24 3 6 1 3 0 90 7 34
2017 Executive 70 21 5 3 0 1 0 92 3 73
2017 Scientific and Professional 47 38 9 3 1 2 1 86 4 119
2017 Administration and Foreign Services 49 32 10 5 2 2 0 83 7 905
2017 Technical 51 37 3 6 0 0 3 91 6 33
2017 Administrative Support 40 48 9 0 3 0 0 88 3 35
2017 Other 79 15 4 0 0 2 0 96 0 53
2014 Executive 54 35 7 2 0 0 1 90 2 84
2014 Scientific and Professional 53 29 9 2 3 3 1 85 5 106
2014 Administration and Foreign Services 46 33 13 4 2 2 1 81 6 995
2014 Technical 54 28 11 3 0 3 0 85 3 35
2014 Administrative Support 46 37 12 1 0 3 1 86 1 68
2014 Other 60 17 9 4 0 4 5 86 5 26

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 54 33 5 4 3 1 0 88 7 76
2018 Scientific and Professional 46 38 4 3 7 1 1 85 10 139
2018 Administration and Foreign Services 48 34 8 6 4 0 1 83 9 872
2018 Technical 41 36 5 13 5 0 0 77 18 39
2018 Other 68 12 12 6 1 0 0 80 7 33
2017 Executive 65 31 3 1 0 0 0 96 1 73
2017 Scientific and Professional 42 40 9 5 2 1 1 83 8 119
2017 Administration and Foreign Services 46 37 8 5 3 0 0 83 8 908
2017 Technical 54 37 3 3 3 0 0 91 6 33
2017 Administrative Support 40 48 12 0 0 0 0 88 0 35
2017 Other 66 31 2 2 0 0 0 96 2 53
2014 Executive 59 30 4 6 1 0 0 89 7 84
2014 Scientific and Professional 50 33 10 4 4 0 0 83 8 106
2014 Administration and Foreign Services 47 33 12 5 3 0 0 80 8 994
2014 Technical 37 40 14 6 3 0 0 77 9 35
2014 Administrative Support 45 34 16 4 0 0 1 80 4 68
2014 Other 45 38 9 0 0 4 4 90 0 26

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 61 25 5 4 4 1 0 87 8 76
2018 Scientific and Professional 58 28 6 2 4 2 0 88 7 140
2018 Administration and Foreign Services 63 24 7 3 3 1 0 87 6 872
2018 Technical 58 33 5 0 3 3 0 92 3 40
2018 Other 72 18 3 6 1 0 0 90 7 34
2017 Executive 70 14 8 5 1 1 0 85 7 73
2017 Scientific and Professional 56 29 8 3 3 0 1 86 6 119
2017 Administration and Foreign Services 59 24 8 3 4 1 0 84 8 908
2017 Technical 72 18 3 3 0 3 0 94 3 33
2017 Administrative Support 58 25 17 0 0 0 0 83 0 35
2017 Other 79 16 4 0 0 2 0 96 0 52

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 59 21 8 4 5 1 1 82 9 76
2018 Scientific and Professional 45 31 10 6 8 0 0 76 14 140
2018 Administration and Foreign Services 53 28 9 6 3 0 1 82 9 874
2018 Technical 45 30 13 5 5 3 0 77 10 40
2018 Other 66 18 6 9 1 0 0 84 10 34
2017 Executive 71 20 5 1 1 0 0 92 3 73
2017 Scientific and Professional 47 34 7 7 4 0 1 82 11 119
2017 Administration and Foreign Services 56 26 9 6 4 0 0 82 10 908
2017 Technical 57 30 6 0 3 3 0 91 3 33
2017 Administrative Support 52 33 15 0 0 0 0 85 0 35
2017 Other 75 13 8 4 0 0 0 89 4 53
2014 Executive 58 28 11 2 1 0 0 86 4 84
2014 Scientific and Professional 49 31 8 8 4 0 0 80 12 106
2014 Administration and Foreign Services 49 32 10 5 3 1 0 82 8 994
2014 Technical 57 28 9 0 3 3 0 88 3 35
2014 Administrative Support 48 33 15 1 0 1 1 83 2 68
2014 Other 54 38 0 9 0 0 0 91 9 26
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 45 35 12 3 1 1 3 83 4 74
2018 Scientific and Professional 20 33 13 6 3 11 14 71 11 36
2018 Administration and Foreign Services 27 34 17 6 1 5 10 71 9 247
2017 Executive 48 29 10 5 4 0 4 80 10 73
2017 Scientific and Professional 19 30 14 8 6 6 17 64 18 36
2017 Administration and Foreign Services 23 41 14 5 4 4 8 73 11 254
2014 Executive 33 39 16 6 0 2 4 76 7 82
2014 Scientific and Professional 18 21 7 25 4 4 22 52 38 28
2014 Administration and Foreign Services 23 37 18 8 2 4 8 68 12 282

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 52 29 7 5 5 1 0 82 11 75
2018 Scientific and Professional 37 36 11 4 1 11 0 82 6 139
2018 Administration and Foreign Services 32 39 15 6 3 6 0 74 9 875
2018 Technical 33 48 5 3 5 8 0 86 8 40
2018 Other 67 20 3 3 1 6 0 93 4 35
2017 Executive 51 31 10 4 4 0 0 82 8 73
2017 Scientific and Professional 29 42 11 7 6 6 0 75 13 119
2017 Administration and Foreign Services 25 41 17 7 4 7 0 71 12 907
2017 Technical 51 28 3 3 3 12 0 90 7 33
2017 Administrative Support 29 42 14 3 3 9 0 78 6 35
2017 Other 62 25 2 0 0 11 0 98 0 53
2014 Executive 51 37 7 4 0 1 0 89 4 84
2014 Scientific and Professional 26 43 16 6 1 8 0 74 8 106
2014 Administration and Foreign Services 21 39 20 9 3 8 0 65 13 994
2014 Technical 37 31 9 9 0 14 0 80 10 35
2014 Administrative Support 40 33 17 3 1 4 1 77 4 68
2014 Other 56 24 4 4 2 4 4 88 7 26

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 47 39 4 3 7 1 0 86 9 75
2018 Scientific and Professional 30 39 20 8 1 2 0 70 10 139
2018 Administration and Foreign Services 27 43 17 8 4 1 0 71 12 875
2018 Technical 23 50 10 5 8 5 0 76 13 40
2018 Other 64 23 3 0 4 6 0 93 4 35
2017 Executive 41 35 12 4 7 0 0 77 11 73
2017 Scientific and Professional 27 40 11 9 11 2 0 68 21 119
2017 Administration and Foreign Services 22 41 20 10 5 2 0 65 15 908
2017 Technical 42 31 9 6 6 3 3 77 13 33
2017 Administrative Support 24 33 26 6 0 12 0 64 7 35
2017 Other 54 29 8 0 0 10 0 92 0 53
2014 Executive 49 32 15 4 0 0 0 81 4 84
2014 Scientific and Professional 20 41 24 8 4 2 1 63 13 106
2014 Administration and Foreign Services 19 40 22 11 5 3 0 61 17 994
2014 Technical 37 28 17 9 0 9 0 72 9 35
2014 Administrative Support 34 37 18 6 1 3 1 74 7 68
2014 Other 54 22 9 0 6 9 0 83 7 26

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 30 50 11 4 4 1 0 81 8 76
2018 Scientific and Professional 17 40 22 9 4 8 0 63 13 139
2018 Administration and Foreign Services 19 41 21 10 4 5 0 63 14 871
2018 Technical 8 53 15 5 8 13 0 69 14 40
2018 Other 55 23 6 6 1 9 0 86 7 35
2017 Executive 22 44 18 10 7 0 0 66 16 73
2017 Scientific and Professional 15 39 18 10 10 8 0 58 22 119
2017 Administration and Foreign Services 14 40 23 12 4 6 0 58 18 907
2017 Technical 33 37 9 9 3 9 0 77 13 33
2017 Administrative Support 21 33 26 6 0 15 0 63 7 35
2017 Other 41 32 8 4 0 15 0 87 4 53
2014 Executive 27 49 15 5 2 1 0 77 7 84
2014 Scientific and Professional 12 34 31 14 3 5 1 49 18 106
2014 Administration and Foreign Services 13 36 25 13 6 7 0 53 21 995
2014 Technical 20 37 14 17 3 9 0 62 22 35
2014 Administrative Support 24 37 29 3 1 4 1 65 4 68
2014 Other 43 25 4 4 2 22 0 86 8 26

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 24 55 8 8 3 3 0 81 11 76
2018 Scientific and Professional 20 42 13 17 6 3 0 64 23 139
2018 Administration and Foreign Services 18 43 18 14 5 3 0 62 20 876
2018 Technical 10 40 15 20 10 5 0 53 32 40
2018 Other 51 36 0 0 7 6 0 93 7 34
2017 Executive 28 52 8 7 5 0 0 79 12 73
2017 Scientific and Professional 17 42 15 10 15 1 0 60 25 119
2017 Administration and Foreign Services 18 42 19 13 6 2 0 61 19 907
2017 Technical 33 27 19 12 3 6 0 64 16 33
2017 Administrative Support 24 36 29 12 0 0 0 60 12 35
2017 Other 40 39 2 6 2 11 0 89 9 53
2014 Executive 38 47 6 8 1 0 0 85 9 83
2014 Scientific and Professional 16 39 20 14 8 3 0 57 22 106
2014 Administration and Foreign Services 17 41 19 14 7 3 0 59 21 993
2014 Technical 14 34 23 11 9 9 0 53 22 35
2014 Administrative Support 28 37 26 3 3 1 1 67 6 68
2014 Other 43 29 13 9 2 4 0 75 11 26
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 43 47 5 4 1 0 0 89 5 75
2018 Scientific and Professional 23 58 14 5 0 1 0 81 5 139
2018 Administration and Foreign Services 28 51 13 6 2 1 0 79 8 876
2018 Technical 30 35 13 15 3 5 0 68 18 40
2018 Other 55 29 12 0 1 3 0 87 1 35
2017 Executive 30 55 7 7 1 0 0 85 8 73
2017 Scientific and Professional 26 43 13 10 6 2 0 70 16 118
2017 Administration and Foreign Services 29 46 14 8 2 1 0 76 10 907
2017 Technical 31 57 6 0 0 6 0 94 0 33
2017 Administrative Support 35 54 5 6 0 0 0 89 6 35
2017 Other 52 27 6 6 2 8 0 86 8 53
2014 Executive 43 38 13 5 1 0 0 81 6 84
2014 Scientific and Professional 24 42 17 10 5 1 0 67 15 106
2014 Administration and Foreign Services 27 47 17 6 2 2 0 75 8 995
2014 Technical 34 49 9 9 0 0 0 83 9 35
2014 Administrative Support 42 36 13 4 0 3 1 82 5 68
2014 Other 56 16 9 13 2 4 0 75 16 26

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 77 18 0 3 0 3 0 97 3 74
2018 Scientific and Professional 46 35 9 4 4 3 0 83 8 140
2018 Administration and Foreign Services 44 39 7 4 3 1 1 86 7 875
2018 Technical 38 33 13 5 5 8 0 76 11 40
2018 Other 47 29 7 15 3 0 0 76 17 35
2017 Executive 88 10 3 0 0 0 0 97 0 73
2017 Scientific and Professional 40 38 9 7 3 4 0 81 10 118
2017 Administration and Foreign Services 44 38 7 5 2 2 1 85 8 908
2017 Technical 33 43 10 8 0 3 3 81 9 33
2017 Administrative Support 32 40 18 11 0 0 0 72 11 35
2017 Other 48 28 10 6 4 6 0 80 10 53
2014 Executive 79 18 2 0 0 0 0 98 0 84
2014 Scientific and Professional 46 43 6 2 4 0 0 89 6 106
2014 Administration and Foreign Services 45 40 6 4 2 2 1 87 6 995
2014 Technical 40 54 6 0 0 0 0 94 0 35
2014 Administrative Support 45 35 10 4 3 1 1 82 7 68
2014 Other 27 17 7 4 15 26 3 63 28 26

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 67 26 3 3 0 1 0 94 3 73
2018 Scientific and Professional 43 40 12 3 1 1 0 84 4 139
2018 Administration and Foreign Services 42 42 10 3 2 1 0 85 5 868
2018 Technical 46 41 5 0 3 5 0 92 3 39
2018 Other 55 23 16 3 0 3 0 81 3 35

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 27 23 9 15 8 7 11 61 28 74
2018 Scientific and Professional 16 18 21 16 7 20 2 44 29 140
2018 Administration and Foreign Services 19 27 20 12 9 11 2 53 24 874
2018 Technical 10 33 20 10 10 18 0 52 24 40
2018 Other 41 15 17 9 7 6 6 63 18 35
2017 Executive 29 16 9 7 7 10 23 66 21 70
2017 Scientific and Professional 8 22 21 18 12 15 3 37 37 119
2017 Administration and Foreign Services 15 22 22 13 12 13 4 45 29 907
2017 Technical 9 24 8 15 0 27 16 59 27 33
2017 Administrative Support 21 19 24 9 6 12 9 51 19 35
2017 Other 38 21 11 6 4 17 3 74 12 53
2014 Executive 24 21 17 8 4 9 18 61 16 84
2014 Scientific and Professional 11 16 26 24 11 11 0 31 39 106
2014 Administration and Foreign Services 14 24 21 13 12 14 3 45 30 994
2014 Technical 20 29 23 14 6 9 0 53 22 35
2014 Administrative Support 21 22 29 6 4 9 9 53 12 68
2014 Other 37 9 0 13 0 26 15 78 22 26

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 25 47 16 7 4 1 0 73 11 75
2018 Scientific and Professional 16 38 22 13 6 5 0 57 19 140
2018 Administration and Foreign Services 22 41 18 12 5 2 0 64 17 874
2018 Technical 30 30 20 15 0 5 0 63 16 40
2018 Other 58 23 12 6 1 0 0 82 7 35
2017 Executive 47 41 1 7 4 0 0 88 11 73
2017 Scientific and Professional 20 36 17 16 6 6 0 59 23 119
2017 Administration and Foreign Services 28 40 15 10 4 3 0 70 15 905
2017 Technical 30 45 3 12 0 6 3 83 13 33
2017 Administrative Support 23 51 15 0 6 6 0 78 6 35
2017 Other 38 27 11 2 2 15 5 81 5 53
2014 Executive 35 40 15 5 4 0 0 76 9 84
2014 Scientific and Professional 21 31 24 17 6 0 0 52 24 105
2014 Administration and Foreign Services 23 41 18 11 5 2 0 65 17 994
2014 Technical 9 37 34 9 6 6 0 48 15 35
2014 Administrative Support 33 32 16 7 1 9 1 72 10 68
2014 Other 32 28 5 11 4 9 11 75 19 26

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 33 24 11 16 11 3 3 61 28 75
2018 Scientific and Professional 18 27 16 22 12 2 1 47 36 139
2018 Administration and Foreign Services 22 31 18 15 10 2 2 55 26 877
2018 Technical 18 33 13 25 10 3 0 51 36 40
2018 Other 42 21 15 15 1 3 3 67 17 34
2017 Executive 36 26 12 8 8 1 7 68 18 72
2017 Scientific and Professional 13 27 18 18 18 3 2 43 38 119
2017 Administration and Foreign Services 19 31 16 18 11 3 2 53 31 907
2017 Technical 12 31 12 18 9 0 18 53 33 33
2017 Administrative Support 24 20 22 19 9 6 0 46 30 35
2017 Other 33 27 6 8 0 16 10 82 11 52
2014 Executive 33 33 15 8 7 1 2 69 15 84
2014 Scientific and Professional 12 20 18 29 17 3 1 34 48 106
2014 Administration and Foreign Services 14 29 17 21 14 3 1 46 36 995
2014 Technical 11 23 31 20 9 6 0 36 30 35
2014 Administrative Support 12 25 22 16 13 6 6 42 33 68
2014 Other 25 18 13 9 6 4 24 60 21 26

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 53 36 8 0 3 0 0 89 3 74
2018 Scientific and Professional 24 44 16 9 2 4 0 71 12 140
2018 Administration and Foreign Services 25 43 19 6 4 3 0 70 10 875
2018 Technical 23 45 10 15 3 5 0 71 18 40
2018 Other 38 29 17 6 1 9 0 73 7 35
2017 Executive 57 30 10 3 0 0 0 88 3 72
2017 Scientific and Professional 22 40 20 10 3 4 0 65 14 119
2017 Administration and Foreign Services 22 45 19 7 4 3 0 69 11 902
2017 Technical 30 39 15 3 3 6 3 77 7 33
2017 Administrative Support 18 36 35 0 3 9 0 59 3 35
2017 Other 34 31 18 4 0 11 2 75 4 53

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 57 33 3 4 1 1 0 92 5 75
2018 Scientific and Professional 45 31 12 6 2 3 0 79 9 139
2018 Administration and Foreign Services 44 41 8 3 1 3 0 87 4 869
2018 Technical 38 35 8 13 0 8 0 78 14 40
2018 Other 61 35 1 3 0 0 0 96 3 35
2017 Executive 59 29 7 3 3 0 0 88 5 73
2017 Scientific and Professional 40 34 12 6 2 6 0 79 8 118
2017 Administration and Foreign Services 41 38 11 3 2 5 0 83 5 906
2017 Technical 33 34 15 3 0 12 3 79 4 33
2017 Administrative Support 35 45 11 0 3 6 0 85 3 35
2017 Other 57 27 6 0 2 8 0 92 2 52
2014 Executive 49 40 8 0 1 1 0 90 1 83
2014 Scientific and Professional 35 39 15 4 0 8 0 80 4 106
2014 Administration and Foreign Services 41 40 11 2 1 5 0 85 3 994
2014 Technical 54 26 11 6 0 3 0 82 6 35
2014 Administrative Support 44 28 21 3 0 3 1 75 3 68
2014 Other 63 22 6 0 4 4 0 89 5 26

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 58 32 4 5 1 0 0 89 7 76
2018 Scientific and Professional 48 32 9 6 3 3 0 81 10 139
2018 Administration and Foreign Services 44 42 8 3 1 1 0 87 5 870
2018 Technical 43 35 10 0 5 8 0 84 5 40
2018 Other 61 32 1 6 0 0 0 93 6 35
2017 Executive 52 38 3 5 1 0 0 90 7 73
2017 Scientific and Professional 33 46 15 3 2 1 0 80 5 119
2017 Administration and Foreign Services 40 45 9 3 1 1 0 87 5 905
2017 Technical 48 34 12 3 0 3 0 84 3 33
2017 Administrative Support 35 62 3 0 0 0 0 97 0 35
2017 Other 77 17 0 2 2 2 0 96 4 53
2014 Executive 62 27 8 1 1 0 0 89 2 84
2014 Scientific and Professional 31 43 14 6 2 4 0 77 8 106
2014 Administration and Foreign Services 40 43 10 3 2 2 0 85 5 995
2014 Technical 51 32 14 0 0 3 0 85 0 35
2014 Administrative Support 51 29 15 3 0 1 1 82 3 68
2014 Other 72 13 11 0 4 0 0 85 4 26

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 67 26 1 4 1 0 0 93 5 76
2018 Scientific and Professional 62 32 5 0 1 0 0 94 1 139
2018 Administration and Foreign Services 54 35 8 2 1 0 0 89 3 869
2018 Technical 63 28 0 8 0 3 0 92 8 40
2018 Other 70 29 0 0 0 1 0 100 0 35
2017 Executive 69 26 0 4 1 0 0 95 5 73
2017 Scientific and Professional 46 40 7 5 1 1 0 87 6 119
2017 Administration and Foreign Services 49 40 7 2 2 0 0 89 4 908
2017 Technical 57 34 6 0 0 3 0 94 0 33
2017 Administrative Support 43 54 3 0 0 0 0 97 0 35
2017 Other 81 19 0 0 0 0 0 100 0 53
2014 Executive 72 18 11 0 0 0 0 89 0 84
2014 Scientific and Professional 45 44 9 0 0 0 1 90 0 106
2014 Administration and Foreign Services 45 44 7 2 1 0 0 89 3 991
2014 Technical 63 20 11 6 0 0 0 83 6 35
2014 Administrative Support 61 28 7 1 0 0 1 91 2 68
2014 Other 78 18 0 0 4 0 0 96 4 26

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 70 19 4 3 3 1 0 90 5 74
2018 Scientific and Professional 53 34 8 4 1 0 0 87 5 140
2018 Administration and Foreign Services 53 31 10 3 2 0 0 85 5 868
2018 Technical 60 28 5 5 0 3 0 90 5 40
2018 Other 73 23 3 0 1 0 0 96 1 35
2017 Executive 65 19 10 3 3 0 0 85 6 72
2017 Scientific and Professional 43 38 9 7 3 0 0 81 10 118
2017 Administration and Foreign Services 49 33 12 3 3 1 0 83 6 903
2017 Technical 57 31 0 6 3 0 3 91 9 33
2017 Administrative Support 46 39 15 0 0 0 0 85 0 35
2017 Other 75 23 0 0 0 2 0 100 0 53
2014 Executive 57 31 11 0 1 0 0 88 1 84
2014 Scientific and Professional 28 55 11 6 0 0 0 83 6 106
2014 Administration and Foreign Services 38 41 14 4 2 1 0 80 6 995
2014 Technical 43 32 17 6 0 3 0 77 6 35
2014 Administrative Support 46 37 12 3 0 1 1 85 3 68
2014 Other 72 17 0 11 0 0 0 89 11 26

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 67 21 5 5 1 0 0 88 7 75
2018 Scientific and Professional 47 38 9 4 1 0 0 85 6 139
2018 Administration and Foreign Services 49 36 9 4 2 0 0 85 6 870
2018 Technical 50 38 5 3 3 3 0 90 5 40
2018 Other 67 29 3 0 1 0 0 96 1 35
2017 Executive 62 25 7 3 4 0 0 86 7 73
2017 Scientific and Professional 39 43 8 8 3 0 0 81 10 118
2017 Administration and Foreign Services 45 37 11 4 2 0 0 83 6 908
2017 Technical 48 37 3 9 0 3 0 87 9 33
2017 Administrative Support 46 39 12 3 0 0 0 85 3 35
2017 Other 73 25 0 0 0 2 0 100 0 53
2014 Executive 57 29 12 1 1 0 0 86 2 83
2014 Scientific and Professional 26 55 12 6 0 0 1 82 6 106
2014 Administration and Foreign Services 36 45 12 4 2 1 0 81 6 994
2014 Technical 34 40 17 6 3 0 0 74 9 35
2014 Administrative Support 52 32 9 4 0 1 1 87 4 68
2014 Other 67 22 4 6 0 0 0 89 6 26

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 53 17 14 7 7 3 0 72 14 76
2018 Scientific and Professional 42 28 15 8 5 2 0 71 13 139
2018 Administration and Foreign Services 51 26 13 6 3 1 0 78 9 872
2018 Technical 43 30 13 8 3 3 3 76 11 40
2018 Other 60 15 15 3 6 1 0 76 9 34
2017 Executive 45 23 20 4 7 0 1 69 11 71
2017 Scientific and Professional 38 27 12 10 9 4 1 68 20 119
2017 Administration and Foreign Services 44 27 15 6 4 4 0 74 10 903
2017 Technical 49 25 5 9 0 9 3 83 10 33
2017 Administrative Support 49 31 6 11 0 3 0 83 11 35
2017 Other 36 31 6 10 2 16 0 79 14 52
2014 Executive 43 28 13 9 2 4 0 74 12 84
2014 Scientific and Professional 34 24 25 13 2 2 0 59 15 106
2014 Administration and Foreign Services 38 31 15 7 4 4 1 72 12 994
2014 Technical 46 20 28 3 3 0 0 66 6 35
2014 Administrative Support 47 21 16 6 1 4 3 74 8 68
2014 Other 56 16 13 4 0 11 0 81 5 26
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Executive 41 33 26 76
2018 Scientific and Professional 40 22 38 140
2018 Administration and Foreign Services 31 40 29 876
2018 Technical 26 51 23 39
2018 Other 50 26 23 35
2017 Executive 49 25 26 73
2017 Scientific and Professional 45 32 23 119
2017 Administration and Foreign Services 31 39 30 907
2017 Technical 24 60 16 33
2017 Administrative Support 22 49 29 35
2017 Other 41 21 38 53
2014 Executive 45 28 26 84
2014 Scientific and Professional 42 28 30 106
2014 Administration and Foreign Services 32 34 34 994
2014 Technical 20 56 24 34
2014 Administrative Support 35 37 28 68
2014 Other 38 25 37 26

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Executive 16 29 45 3 0 6 31
2018 Scientific and Professional 11 43 30 7 4 5 56
2018 Administration and Foreign Services 16 39 30 4 3 9 271
2018 Technical 30 10 10 0 30 20 10
2018 Other 0 6 13 0 81 0 18
2017 Executive 19 27 48 0 0 6 36
2017 Scientific and Professional 11 24 47 6 4 9 54
2017 Administration and Foreign Services 11 35 30 5 8 11 282
2017 Other 0 9 11 0 75 5 22
2014 Executive 23 36 38 0 9999 3 38
2014 Scientific and Professional 7 22 49 9 9999 14 45
2014 Administration and Foreign Services 12 40 32 6 9999 10 316
2014 Administrative Support 17 44 13 4 9999 21 24
2014 Other 0 12 52 12 9999 25 10
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Scientific and Professional 11 89 140
2018 Administration and Foreign Services 10 90 876

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 56 16
2018 Administration and Foreign Services 47 91

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 56 16
2018 Administration and Foreign Services 71 91

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16
2018 Administration and Foreign Services 0 91

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 56 16
2018 Administration and Foreign Services 27 91

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 40 91

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 31 16
2018 Administration and Foreign Services 46 91

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 31 16
2018 Administration and Foreign Services 35 91

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 44 16
2018 Administration and Foreign Services 20 91

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 69 16
2018 Administration and Foreign Services 62 91

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 29 91

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16
2018 Administration and Foreign Services 0 91

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 5 91

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 31 16
2018 Administration and Foreign Services 43 91

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 16 91

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 20 91

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 69 16
2018 Administration and Foreign Services 50 91

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 44 16
2018 Administration and Foreign Services 31 91

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 7 91

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16
2018 Administration and Foreign Services 16 91

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 9 91

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 31 16
2018 Administration and Foreign Services 14 91

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 19 91

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 24 91

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 12 89

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 16 89

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 11 89

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 7 89

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 6 89

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 15 89

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 7 89

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16
2018 Administration and Foreign Services 12 89

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 44 16
2018 Administration and Foreign Services 23 89

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 12 89

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 50 16
2018 Administration and Foreign Services 46 89

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 44 16
2018 Administration and Foreign Services 45 89

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Scientific and Professional 0 16
2018 Administration and Foreign Services 8 89

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 16 89

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 33 21 12 4 1 22 7 76 7 76
2018 Scientific and Professional 9 8 18 5 3 47 11 39 19 139
2018 Administration and Foreign Services 15 18 19 6 3 34 5 53 16 872
2018 Technical 0 13 28 8 3 43 8 25 20 40
2018 Other 36 3 9 6 4 27 15 67 17 34
2017 Executive 31 25 11 4 3 26 0 76 9 72
2017 Scientific and Professional 8 11 19 10 5 41 7 35 29 119
2017 Administration and Foreign Services 12 19 17 6 5 33 7 53 18 907
2017 Technical 9 16 12 3 3 38 19 58 14 33
2017 Administrative Support 6 21 20 0 3 38 12 53 6 35
2017 Other 21 4 4 0 0 44 28 87 0 53
2014 Executive 37 27 11 4 0 14 8 82 5 84
2014 Scientific and Professional 9 14 16 11 5 41 4 41 29 106
2014 Administration and Foreign Services 11 16 17 5 5 36 9 50 19 992
2014 Technical 11 37 20 8 3 20 0 61 14 35
2014 Administrative Support 19 12 25 0 1 22 20 54 3 68
2014 Other 34 4 4 0 0 42 16 90 0 26

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 53 28 7 7 1 5 0 85 8 76
2018 Scientific and Professional 26 34 16 4 1 17 2 73 6 140
2018 Administration and Foreign Services 33 36 16 4 2 8 1 76 6 873
2018 Technical 31 21 23 5 3 18 0 63 9 39
2018 Other 42 30 0 4 0 15 9 95 5 34
2017 Executive 55 30 11 3 1 0 0 85 4 71
2017 Scientific and Professional 23 38 17 7 4 9 2 68 13 119
2017 Administration and Foreign Services 27 35 17 5 3 12 1 72 9 906
2017 Technical 33 40 12 3 0 5 6 83 3 33
2017 Administrative Support 27 39 17 6 0 12 0 74 7 35
2017 Other 42 27 6 0 0 24 2 92 0 53
2014 Executive 61 30 6 1 0 2 0 93 1 84
2014 Scientific and Professional 23 32 20 6 4 15 1 65 11 106
2014 Administration and Foreign Services 24 33 19 4 3 16 2 69 8 992
2014 Technical 32 29 20 8 3 9 0 66 12 35
2014 Administrative Support 42 23 22 0 0 9 4 75 0 68
2014 Other 45 6 9 0 0 40 0 86 0 26
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Executive 7 93 75
2018 Scientific and Professional 6 94 139
2018 Administration and Foreign Services 5 95 870
2018 Administrative Support 0 100 32

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 26 47

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 47

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 13 47

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 14 46

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 15 46

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 13 46

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 37 46

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 46

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 46

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 46

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 18 46

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 46

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 22 46

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 33 47

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 21 47

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 15 47

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 11 47

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 46 47

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 45

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 0 45

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 18 45

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 18 45

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 34 45

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 16 45

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 51 45

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Administration and Foreign Services 72 45

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 30 24 9 3 3 26 5 78 8 74
2018 Scientific and Professional 8 7 17 3 1 56 7 42 12 138
2018 Administration and Foreign Services 16 17 18 3 2 38 6 60 9 871
2018 Technical 3 15 25 3 0 45 10 39 6 40
2018 Other 36 12 6 3 4 30 9 79 11 34
2017 Executive 36 18 8 0 1 34 3 85 2 73
2017 Scientific and Professional 13 16 17 3 3 41 7 54 13 119
2017 Administration and Foreign Services 13 19 17 2 2 40 7 60 9 907
2017 Technical 12 6 18 0 0 41 22 51 0 33
2017 Administrative Support 9 19 24 0 3 35 9 51 5 35
2017 Other 23 10 10 0 0 39 19 77 0 53
2014 Executive 33 18 13 2 0 27 6 77 4 84
2014 Scientific and Professional 11 9 18 1 3 51 6 49 9 106
2014 Administration and Foreign Services 12 14 20 2 1 43 9 53 6 994
2014 Technical 23 20 11 0 3 37 6 75 5 35
2014 Administrative Support 19 15 25 0 0 28 13 58 0 68
2014 Other 30 9 4 4 0 37 16 81 9 26

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 51 28 11 3 0 7 0 86 3 74
2018 Scientific and Professional 29 31 17 1 1 18 2 75 3 138
2018 Administration and Foreign Services 34 34 16 3 1 11 1 77 4 872
2018 Technical 25 33 18 3 0 18 5 74 3 40
2018 Other 44 23 6 4 0 17 6 87 5 35
2017 Executive 59 26 10 3 0 3 0 87 3 72
2017 Scientific and Professional 28 36 17 2 3 12 2 74 6 119
2017 Administration and Foreign Services 29 37 14 2 2 14 2 78 5 905
2017 Technical 27 43 9 0 0 18 3 89 0 33
2017 Administrative Support 24 45 14 0 0 18 0 83 0 35
2017 Other 48 25 6 0 0 20 2 93 0 53
2014 Executive 53 35 8 0 1 2 0 90 1 84
2014 Scientific and Professional 31 32 16 2 1 18 0 77 3 106
2014 Administration and Foreign Services 24 34 17 2 1 20 2 75 4 994
2014 Technical 34 23 17 3 0 23 0 74 4 35
2014 Administrative Support 41 34 13 3 0 7 1 82 3 68
2014 Other 52 13 0 0 4 24 7 94 6 26
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 16 30 36 9 7 0 3 47 16 76
2018 Scientific and Professional 18 29 19 21 13 0 0 47 35 140
2018 Administration and Foreign Services 20 24 25 13 15 0 2 45 29 874
2018 Technical 5 30 20 23 23 0 0 35 45 40
2018 Other 29 23 20 15 13 0 0 52 27 35
2017 Executive 33 22 21 16 7 0 1 56 24 73
2017 Scientific and Professional 20 22 21 11 24 0 2 43 36 119
2017 Administration and Foreign Services 20 20 21 17 20 0 2 40 38 905
2017 Technical 12 25 21 12 30 0 0 37 42 33
2017 Administrative Support 32 11 19 12 17 3 6 47 31 35
2017 Other 17 23 26 11 21 0 2 41 33 53

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 7 13 32 28 21 0 0 20 49 76
2018 Scientific and Professional 14 23 32 20 11 0 0 36 31 138
2018 Administration and Foreign Services 15 27 31 17 10 0 0 42 27 873
2018 Technical 3 15 50 23 10 0 0 18 33 40
2018 Other 35 35 20 9 1 0 0 70 10 35
2017 Executive 5 15 33 23 23 0 0 21 47 73
2017 Scientific and Professional 14 28 27 13 18 0 1 42 31 119
2017 Administration and Foreign Services 13 29 30 17 12 0 0 41 29 908
2017 Technical 15 21 36 15 12 0 0 37 27 33
2017 Administrative Support 32 21 25 17 6 0 0 52 22 35
2017 Other 46 25 19 8 0 0 3 73 8 53

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 4 30 25 28 13 0 0 34 41 76
2018 Scientific and Professional 17 32 25 17 9 0 0 49 26 140
2018 Administration and Foreign Services 16 31 27 15 9 0 1 48 24 872
2018 Technical 13 35 23 28 3 0 0 48 30 40
2018 Other 47 23 17 12 1 0 0 70 13 35
2017 Executive 7 27 19 25 22 0 0 33 47 72
2017 Scientific and Professional 18 28 24 18 12 0 0 46 30 118
2017 Administration and Foreign Services 16 28 27 17 10 0 2 45 28 906
2017 Technical 26 40 16 9 9 0 0 66 18 33
2017 Administrative Support 29 41 14 11 0 0 6 74 11 35
2017 Other 71 11 11 2 2 0 3 84 4 53

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 5 23 28 28 16 0 0 28 44 75
2018 Scientific and Professional 12 33 24 16 14 0 0 46 30 140
2018 Administration and Foreign Services 20 26 25 17 11 1 1 47 28 872
2018 Technical 13 18 25 23 18 3 3 32 42 40
2018 Other 35 32 23 0 7 0 3 69 7 35
2017 Executive 7 21 22 32 19 0 0 27 51 73
2017 Scientific and Professional 16 21 28 16 18 0 2 37 34 119
2017 Administration and Foreign Services 17 24 26 18 13 1 1 42 32 908
2017 Technical 18 24 28 9 18 0 2 44 28 33
2017 Administrative Support 30 24 24 8 6 3 6 59 15 35
2017 Other 50 27 17 4 0 0 3 78 4 53

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 11 28 24 20 17 0 1 39 37 76
2018 Scientific and Professional 43 24 17 7 5 0 4 70 13 139
2018 Administration and Foreign Services 43 26 15 7 5 0 5 73 12 868
2018 Technical 30 38 20 8 5 0 0 68 13 40
2018 Other 51 36 0 6 1 0 6 93 7 34
2017 Executive 11 27 25 14 22 0 1 39 36 73
2017 Scientific and Professional 37 26 18 7 7 2 5 67 14 119
2017 Administration and Foreign Services 39 25 17 6 4 1 8 70 11 906
2017 Technical 30 40 6 3 6 0 16 82 11 33
2017 Administrative Support 52 17 5 0 0 0 27 94 0 35
2017 Other 65 15 4 2 2 0 12 91 4 53

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 9 30 26 14 20 0 0 39 34 76
2018 Scientific and Professional 24 36 20 12 7 0 1 60 19 140
2018 Administration and Foreign Services 30 27 22 10 9 0 1 58 20 870
2018 Technical 18 43 18 8 15 0 0 60 23 40
2018 Other 48 21 21 6 4 0 0 69 10 34
2017 Executive 12 25 28 21 15 0 0 37 36 73
2017 Scientific and Professional 23 24 28 12 12 0 2 48 24 119
2017 Administration and Foreign Services 28 30 23 11 7 0 1 59 18 906
2017 Technical 24 31 15 19 8 0 3 56 28 33
2017 Administrative Support 50 18 12 11 6 0 3 70 18 34
2017 Other 39 27 19 8 6 0 2 67 14 53

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 29 39 23 5 3 0 1 69 8 75
2018 Scientific and Professional 22 38 22 14 4 0 0 59 18 139
2018 Administration and Foreign Services 25 35 23 10 4 1 1 62 15 875
2018 Technical 15 33 28 15 10 0 0 48 25 40
2018 Other 48 21 21 9 1 0 0 69 10 34
2017 Executive 37 31 18 11 3 0 0 69 14 73
2017 Scientific and Professional 17 32 24 16 10 0 1 49 26 119
2017 Administration and Foreign Services 26 34 22 11 5 1 2 61 16 905
2017 Technical 35 22 9 25 3 0 6 61 29 33
2017 Administrative Support 37 33 17 6 0 3 3 75 6 34
2017 Other 62 15 13 2 0 4 4 83 2 53

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 15 40 28 15 3 0 0 55 17 75
2018 Scientific and Professional 19 39 25 14 3 0 0 58 17 139
2018 Administration and Foreign Services 19 34 30 11 5 1 1 54 16 876
2018 Technical 18 33 15 25 8 3 0 51 33 40
2018 Other 35 38 24 0 3 0 0 73 3 35
2017 Executive 18 34 18 21 10 0 0 52 30 73
2017 Scientific and Professional 16 32 22 17 13 0 0 47 31 119
2017 Administration and Foreign Services 20 32 25 13 7 1 1 53 21 904
2017 Technical 43 21 12 16 0 6 3 70 17 33
2017 Administrative Support 36 28 27 6 0 0 3 66 6 34
2017 Other 57 31 6 2 0 0 5 92 2 53

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 32 43 16 3 5 0 1 76 8 75
2018 Scientific and Professional 20 30 24 16 10 0 0 50 26 138
2018 Administration and Foreign Services 27 31 25 11 5 0 1 58 16 875
2018 Technical 18 33 13 28 10 0 0 50 38 40
2018 Other 19 43 15 19 4 0 0 62 23 33
2017 Executive 29 31 19 14 5 0 1 61 19 73
2017 Scientific and Professional 22 26 18 18 16 0 1 49 34 119
2017 Administration and Foreign Services 25 30 22 13 6 0 2 57 20 907
2017 Technical 32 43 18 6 0 0 0 75 6 33
2017 Administrative Support 42 24 28 3 0 0 3 68 3 33
2017 Other 42 25 23 10 0 0 1 67 10 53

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 23 31 27 12 7 0 0 54 19 74
2018 Scientific and Professional 31 32 22 9 4 0 1 64 14 139
2018 Administration and Foreign Services 29 31 22 11 5 0 2 61 16 867
2018 Technical 23 30 28 15 5 0 0 53 20 40
2018 Other 41 38 21 0 0 0 0 79 0 35
2017 Executive 26 29 23 14 8 0 0 55 22 73
2017 Scientific and Professional 29 29 18 16 8 1 0 58 24 119
2017 Administration and Foreign Services 29 33 22 9 5 0 2 63 14 903
2017 Technical 27 33 24 3 6 0 6 64 10 33
2017 Administrative Support 47 18 23 3 6 3 0 67 9 34
2017 Other 53 32 8 0 2 0 5 90 2 53

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 57 28 9 3 1 0 1 86 4 75
2018 Scientific and Professional 52 26 13 2 4 0 3 80 6 139
2018 Administration and Foreign Services 52 27 12 5 2 0 2 81 7 872
2018 Technical 48 30 13 5 5 0 0 78 10 40
2018 Other 67 23 6 0 4 0 0 90 4 35
2017 Executive 67 25 7 1 0 0 0 92 1 73
2017 Scientific and Professional 53 33 8 4 2 0 1 86 6 119
2017 Administration and Foreign Services 55 24 12 4 2 0 2 81 6 907
2017 Technical 60 24 9 3 0 0 3 87 3 33
2017 Administrative Support 66 9 15 0 5 0 6 79 5 35
2017 Other 67 21 6 0 2 0 4 92 2 52

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 75 15 4 1 0 0 5 94 1 75
2018 Scientific and Professional 75 17 4 0 0 0 4 96 0 138
2018 Administration and Foreign Services 72 13 5 1 1 0 7 92 3 873
2018 Technical 78 13 8 0 0 0 3 92 0 40
2018 Other 80 9 6 0 3 0 3 91 3 35

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 79 12 3 4 1 0 1 92 5 75
2018 Scientific and Professional 74 12 5 1 3 2 4 90 5 139
2018 Administration and Foreign Services 73 11 5 3 3 1 4 88 6 872
2018 Technical 79 5 8 0 3 0 5 89 3 39
2018 Other 90 6 0 0 4 0 0 96 4 34
2017 Executive 84 14 0 1 1 0 0 97 3 73
2017 Scientific and Professional 70 8 10 3 4 0 4 82 8 119
2017 Administration and Foreign Services 73 12 4 3 3 1 5 89 6 905
2017 Technical 84 6 0 0 0 0 9 100 0 33
2017 Administrative Support 82 0 9 3 0 0 6 87 3 35
2017 Other 94 0 2 0 0 0 4 98 0 53

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 55 29 11 3 1 0 1 85 4 75
2018 Scientific and Professional 65 21 8 4 1 0 1 86 5 140
2018 Administration and Foreign Services 58 26 9 4 2 0 1 85 5 872
2018 Technical 63 20 15 3 0 0 0 83 3 40
2018 Other 77 17 3 3 0 0 0 94 3 35
2017 Executive 63 29 5 1 1 0 0 92 3 73
2017 Scientific and Professional 58 24 9 4 3 0 3 84 7 118
2017 Administration and Foreign Services 55 27 10 3 2 0 3 84 5 908
2017 Technical 66 18 3 3 0 0 9 93 3 33
2017 Administrative Support 76 12 9 0 0 0 3 91 0 35
2017 Other 77 15 6 0 0 0 2 94 0 53

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 64 23 4 4 5 0 0 87 9 75
2018 Scientific and Professional 60 15 13 6 6 0 1 75 12 140
2018 Administration and Foreign Services 59 18 11 7 4 0 1 78 11 870
2018 Technical 45 30 15 5 5 0 0 75 10 40
2018 Other 67 17 6 6 1 0 3 87 7 35
2017 Executive 73 16 7 1 3 0 0 89 4 73
2017 Scientific and Professional 56 20 7 7 8 0 2 78 15 119
2017 Administration and Foreign Services 57 20 10 5 4 0 3 79 10 903
2017 Technical 72 12 6 3 0 0 6 90 3 33
2017 Administrative Support 68 12 6 6 0 3 6 87 6 35
2017 Other 87 8 2 0 0 0 4 98 0 53

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 41 37 14 5 3 0 0 78 8 73
2018 Scientific and Professional 59 12 3 0 0 1 26 96 0 138
2018 Administration and Foreign Services 51 13 6 2 1 0 27 88 4 871
2018 Technical 55 10 10 0 0 0 25 87 0 40
2018 Other 73 3 6 4 0 0 15 89 5 35
2017 Executive 45 52 1 1 0 0 0 97 1 73
2017 Scientific and Professional 52 14 1 2 1 0 31 95 4 119
2017 Administration and Foreign Services 53 11 5 2 1 0 27 89 5 903
2017 Technical 63 12 3 0 0 0 22 96 0 33
2017 Administrative Support 63 3 3 3 0 2 27 92 4 35
2017 Other 83 6 0 0 0 0 11 100 0 53

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 61 31 7 1 0 0 0 92 1 75
2018 Scientific and Professional 80 11 3 1 0 0 5 96 1 139
2018 Administration and Foreign Services 69 17 6 1 1 0 5 91 3 869
2018 Technical 55 33 3 0 0 0 10 97 0 40
2018 Other 80 9 6 3 0 0 3 91 3 35
2017 Executive 67 22 8 0 1 0 1 90 1 73
2017 Scientific and Professional 73 13 3 1 0 2 8 95 1 117
2017 Administration and Foreign Services 66 19 6 1 0 0 7 92 2 903
2017 Technical 72 15 0 0 0 0 13 100 0 33
2017 Administrative Support 71 3 9 0 0 0 18 89 0 35
2017 Other 80 8 2 0 0 0 10 98 0 51

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 84 8 4 1 3 0 0 92 4 76
2018 Scientific and Professional 75 12 4 1 1 0 5 92 3 140
2018 Administration and Foreign Services 72 12 5 3 3 0 4 88 7 873
2018 Technical 63 15 3 3 10 3 5 84 14 40
2018 Other 52 17 12 6 12 0 1 71 18 35
2017 Executive 92 7 1 0 0 0 0 99 0 73
2017 Scientific and Professional 67 13 5 3 3 0 8 87 7 119
2017 Administration and Foreign Services 67 16 6 4 2 0 5 87 7 908
2017 Technical 54 18 9 0 12 0 6 77 13 33
2017 Administrative Support 48 18 9 5 18 0 3 68 23 35
2017 Other 50 6 17 10 11 0 6 60 22 53

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 64 20 12 3 1 0 0 84 4 75
2018 Scientific and Professional 44 26 19 6 4 0 2 71 10 140
2018 Administration and Foreign Services 43 29 17 6 3 0 2 74 9 868
2018 Technical 45 25 23 5 3 0 0 70 8 40
2018 Other 47 20 23 6 3 0 1 68 9 35
2017 Executive 71 12 14 1 0 0 1 85 1 72
2017 Scientific and Professional 41 37 11 5 4 0 2 80 9 119
2017 Administration and Foreign Services 48 27 16 4 2 0 2 77 7 904
2017 Technical 49 27 3 2 9 0 9 84 13 33
2017 Administrative Support 54 14 18 12 0 0 3 70 12 35
2017 Other 63 23 10 3 0 0 2 87 3 53

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 4 28 36 24 8 0 0 32 32 75
2018 Scientific and Professional 12 34 40 13 2 0 0 45 15 139
2018 Administration and Foreign Services 13 33 37 14 4 0 0 46 17 877
2018 Technical 0 28 50 18 5 0 0 28 23 40
2018 Other 32 41 23 3 1 0 0 73 4 35
2017 Executive 1 22 43 18 15 0 0 23 33 72
2017 Scientific and Professional 7 32 39 19 4 0 0 38 23 119
2017 Administration and Foreign Services 9 31 41 13 5 0 0 41 18 908
2017 Technical 8 30 28 27 6 0 0 39 33 33
2017 Administrative Support 17 31 46 6 0 0 0 48 6 35
2017 Other 21 54 23 2 0 0 0 75 2 53

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 15 24 30 20 11 0 0 31 39 74
2018 Scientific and Professional 6 18 45 24 7 0 0 31 24 137
2018 Administration and Foreign Services 7 19 39 25 10 0 0 35 26 866
2018 Technical 13 18 44 26 0 0 0 26 31 39
2018 Other 1 12 35 29 23 0 0 52 13 35
2017 Executive 12 27 36 19 5 0 0 25 40 73
2017 Scientific and Professional 8 21 40 21 11 0 0 32 29 118
2017 Administration and Foreign Services 6 19 43 21 11 0 1 32 25 907
2017 Technical 8 24 33 31 3 0 0 34 33 33
2017 Administrative Support 3 12 37 24 25 0 0 48 15 35
2017 Other 4 11 22 46 17 0 0 63 15 53

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 66 29 3 0 1 1 0 96 1 73
2018 Scientific and Professional 42 49 6 3 0 0 0 91 3 138
2018 Administration and Foreign Services 47 41 8 2 1 1 0 89 3 870
2018 Technical 33 48 15 3 3 0 0 80 5 40
2018 Other 47 32 6 10 3 3 0 81 13 35
2017 Executive 66 31 3 0 0 0 0 97 0 73
2017 Scientific and Professional 41 42 8 3 4 2 0 84 7 117
2017 Administration and Foreign Services 38 46 9 3 2 2 0 86 5 907
2017 Technical 31 36 18 8 0 3 3 72 9 33
2017 Administrative Support 38 40 10 6 0 6 0 83 6 35
2017 Other 39 42 8 6 0 6 0 86 6 52

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 44 44 7 4 1 0 0 88 5 75
2018 Scientific and Professional 30 47 9 9 4 1 0 78 13 139
2018 Administration and Foreign Services 34 40 14 8 3 1 0 74 12 875
2018 Technical 28 38 18 8 5 5 0 68 13 40
2018 Other 52 29 12 4 0 3 0 84 4 35
2017 Executive 38 39 14 4 6 0 0 76 10 72
2017 Scientific and Professional 21 43 13 14 8 0 0 64 23 119
2017 Administration and Foreign Services 23 48 14 10 4 2 0 71 15 908
2017 Technical 31 45 5 18 0 0 0 76 18 33
2017 Administrative Support 18 65 12 3 3 0 0 82 6 35
2017 Other 33 50 10 2 0 6 0 88 2 53
Top of Page

Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 34 32 21 5 1 5 1 37 63 76
2018 Scientific and Professional 23 29 21 16 10 1 0 24 76 140
2018 Administration and Foreign Services 29 27 21 11 10 2 1 30 70 875
2018 Technical 15 23 23 25 15 0 0 15 85 40
2018 Other 30 22 24 15 6 3 0 31 69 34
2017 Executive 43 27 22 7 0 1 0 43 57 73
2017 Scientific and Professional 30 19 20 12 13 6 0 32 68 119
2017 Administration and Foreign Services 29 22 21 12 12 3 1 30 70 908
2017 Technical 15 18 33 6 21 6 0 16 84 33
2017 Administrative Support 31 21 17 9 18 2 3 33 67 35
2017 Other 25 31 8 10 21 2 4 26 74 53

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Executive 9 45
2018 Scientific and Professional 19 105
2018 Administration and Foreign Services 19 605
2018 Technical 15 34
2018 Other 45 23
2017 Executive 7 41
2017 Scientific and Professional 21 76
2017 Administration and Foreign Services 22 602
2017 Technical 23 26
2017 Administrative Support 37 22
2017 Other 38 37

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Executive 36 45
2018 Scientific and Professional 46 105
2018 Administration and Foreign Services 36 605
2018 Technical 38 34
2018 Other 76 23
2017 Executive 32 41
2017 Scientific and Professional 38 76
2017 Administration and Foreign Services 37 602
2017 Technical 38 26
2017 Administrative Support 31 22
2017 Other 69 37

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Executive 20 45
2018 Scientific and Professional 21 105
2018 Administration and Foreign Services 24 605
2018 Technical 18 34
2018 Other 36 23
2017 Executive 12 41
2017 Scientific and Professional 20 76
2017 Administration and Foreign Services 19 602
2017 Technical 19 26
2017 Administrative Support 28 22
2017 Other 40 37

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Executive 42 45
2018 Scientific and Professional 27 105
2018 Administration and Foreign Services 44 605
2018 Technical 26 34
2018 Other 9 23
2017 Executive 29 41
2017 Scientific and Professional 36 76
2017 Administration and Foreign Services 52 602
2017 Technical 39 26
2017 Administrative Support 23 22
2017 Other 11 37

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Executive 7 45
2018 Scientific and Professional 12 105
2018 Administration and Foreign Services 9 605
2018 Technical 9 34
2018 Other 0 23
2017 Executive 5 41
2017 Scientific and Professional 21 76
2017 Administration and Foreign Services 10 602
2017 Technical 8 26
2017 Administrative Support 9 22
2017 Other 0 37

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Executive 47 45
2018 Scientific and Professional 37 105
2018 Administration and Foreign Services 29 605
2018 Technical 56 34
2018 Other 27 23

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Executive 29 45
2018 Scientific and Professional 36 105
2018 Administration and Foreign Services 37 605
2018 Technical 47 34
2018 Other 24 23
2017 Executive 58 41
2017 Scientific and Professional 46 76
2017 Administration and Foreign Services 37 602
2017 Technical 43 26
2017 Administrative Support 32 22
2017 Other 41 37

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Executive 10 50 17 10 5 10 42
2018 Scientific and Professional 2 47 20 9 4 19 101
2018 Administration and Foreign Services 4 40 22 13 5 16 573
2018 Technical 6 25 19 13 9 28 32
2018 Other 0 64 25 10 0 2 21
2017 Executive 27 44 22 0 5 2 41
2017 Scientific and Professional 3 39 17 18 7 18 74
2017 Administration and Foreign Services 4 47 22 9 7 11 591
2017 Technical 0 38 11 16 8 27 26
2017 Administrative Support 9 59 11 5 11 5 19
2017 Other 9 57 21 10 0 3 34

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Executive 27 73 45
2018 Scientific and Professional 24 76 105
2018 Administration and Foreign Services 32 68 601
2018 Technical 27 73 33
2018 Other 56 44 22

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 32 36 16 5 2 0 9 75 8 44
2018 Scientific and Professional 19 34 16 12 11 1 6 57 26 105
2018 Administration and Foreign Services 20 26 20 13 9 1 11 52 25 603
2018 Technical 15 18 32 15 18 0 3 33 33 34
2018 Other 36 31 13 13 0 0 6 71 14 23
2017 Executive 32 34 2 10 0 2 20 84 13 41
2017 Scientific and Professional 12 22 12 18 22 3 12 39 47 77
2017 Administration and Foreign Services 16 26 16 17 12 2 12 48 33 607
2017 Technical 8 34 12 15 27 0 4 43 44 26
2017 Administrative Support 18 23 22 18 9 0 9 46 30 22
2017 Other 45 19 5 22 3 5 0 68 26 37

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 2 9 11 25 36 7 9 14 73 44
2018 Scientific and Professional 5 11 11 30 38 1 4 17 71 105
2018 Administration and Foreign Services 4 10 14 24 41 1 6 15 70 603
2018 Technical 0 12 6 32 44 0 6 13 81 34
2018 Other 22 18 18 18 10 4 9 47 33 23
2017 Executive 5 7 7 12 39 5 24 17 72 41
2017 Scientific and Professional 0 5 9 18 61 1 5 6 85 76
2017 Administration and Foreign Services 3 7 11 19 52 2 7 11 78 608
2017 Technical 0 12 12 19 57 0 0 12 77 26
2017 Administrative Support 9 9 22 18 37 0 5 19 58 22
2017 Other 16 5 8 25 29 8 8 26 64 37

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Executive 38 24 26 5 3 0 4 65 8 74
2018 Scientific and Professional 30 18 16 12 10 1 13 56 26 139
2018 Administration and Foreign Services 33 16 18 11 13 1 7 53 27 872
2018 Technical 35 13 18 8 13 3 13 56 24 40
2018 Other 45 21 12 16 3 0 3 68 20 34
Date modified: