2018 Public Service Employee Survey Results for Veterans Affairs Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 46 10 17 4 0 0 69 21 296
2018 Non-supervisor 16 46 9 19 10 0 0 63 28 1234
2017 Supervisor 22 46 11 15 5 0 0 69 20 344
2017 Non-supervisor 20 41 11 19 10 0 0 60 29 1615
2014 Supervisor 18 43 13 16 10 0 0 61 26 312
2014 Non-supervisor 19 35 11 21 14 0 0 54 34 1343
2011 Supervisor 30 38 14 12 5 0 0 69 17 572
2011 Non-supervisor 24 39 13 15 8 0 1 64 23 2469
2008 Supervisor 28 44 12 12 3 0 1 73 15 588
2008 Non-supervisor 26 43 11 13 6 0 1 69 19 2795

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 42 6 5 2 0 0 87 7 297
2018 Non-supervisor 37 38 11 9 4 0 0 76 13 1224
2017 Supervisor 47 40 8 4 1 0 0 87 5 344
2017 Non-supervisor 38 40 9 9 4 0 0 78 13 1618
2014 Supervisor 51 33 7 3 6 0 0 84 9 312
2014 Non-supervisor 37 37 12 9 4 0 0 74 14 1343
2011 Supervisor 52 36 6 4 2 0 0 88 6 573
2011 Non-supervisor 41 36 11 7 4 0 0 77 12 2457
2008 Supervisor 54 36 6 4 1 0 0 89 5 589
2008 Non-supervisor 39 40 11 6 4 0 0 79 10 2800

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 39 5 4 2 0 0 90 6 292
2018 Non-supervisor 44 36 8 8 4 0 0 80 12 1215
2017 Supervisor 54 36 5 3 1 0 0 91 4 343
2017 Non-supervisor 45 36 6 8 4 0 0 82 12 1619
2014 Supervisor 59 30 5 2 4 0 0 89 6 312
2014 Non-supervisor 44 36 8 8 5 0 0 80 12 1341
2011 Supervisor 56 36 4 3 1 0 0 92 4 573
2011 Non-supervisor 45 36 7 7 4 0 0 82 11 2465
2008 Supervisor 55 37 4 2 1 0 0 92 3 590
2008 Non-supervisor 44 39 7 6 4 0 0 83 10 2803

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 34 10 10 6 0 0 73 16 298
2018 Non-supervisor 43 31 10 9 7 0 0 74 16 1232
2017 Supervisor 40 33 9 10 7 0 0 74 17 345
2017 Non-supervisor 43 32 8 9 8 0 0 75 17 1619
2014 Supervisor 39 27 13 13 7 0 0 67 20 312
2014 Non-supervisor 36 30 11 12 9 1 1 68 22 1342
2011 Supervisor 37 37 9 10 6 0 1 74 17 573
2011 Non-supervisor 38 34 12 8 7 1 1 73 15 2463

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 46 11 3 3 0 0 83 6 297
2018 Non-supervisor 35 41 10 9 5 0 0 76 13 1223
2017 Supervisor 40 46 5 6 2 0 0 86 9 345
2017 Non-supervisor 35 42 9 8 5 0 0 78 13 1619
2014 Supervisor 40 38 8 9 7 0 0 77 15 312
2014 Non-supervisor 28 42 12 10 7 0 0 71 17 1343
2011 Supervisor 42 39 10 6 4 0 0 81 10 572
2011 Non-supervisor 38 37 11 8 5 0 0 76 14 2456
2008 Supervisor 49 40 5 5 1 0 0 89 6 587
2008 Non-supervisor 41 40 9 6 3 0 0 82 9 2781

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 37 17 12 9 0 0 63 21 297
2018 Non-supervisor 22 31 17 17 12 0 0 54 29 1232
2017 Supervisor 32 37 14 10 7 0 0 69 16 344
2017 Non-supervisor 24 34 16 14 12 0 0 58 26 1618
2014 Supervisor 32 33 13 11 11 0 0 65 22 312
2014 Non-supervisor 18 35 18 15 14 0 0 53 29 1343
2011 Supervisor 24 41 16 12 7 0 0 65 19 574
2011 Non-supervisor 20 35 18 15 11 0 0 55 26 2466

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 44 12 11 5 0 0 72 16 298
2018 Non-supervisor 26 40 14 14 6 0 0 66 20 1234
2017 Supervisor 30 44 14 8 3 0 0 74 12 344
2017 Non-supervisor 30 40 12 12 6 0 0 70 18 1618

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 40 7 2 1 0 0 90 3 298
2018 Non-supervisor 43 42 8 6 2 1 0 85 8 1229
2017 Supervisor 49 42 4 3 2 0 0 91 5 344
2017 Non-supervisor 42 40 10 5 3 0 0 82 8 1618
2014 Supervisor 54 27 9 8 2 0 0 81 10 312
2014 Non-supervisor 32 39 15 8 6 1 0 72 14 1342
2011 Supervisor 41 42 10 4 2 0 0 84 6 574
2011 Non-supervisor 34 42 13 6 4 1 0 77 10 2463
2008 Supervisor 56 35 6 2 1 0 0 92 2 590
2008 Non-supervisor 47 38 8 4 2 0 0 86 6 2794

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 39 11 9 6 0 0 74 15 298
2018 Non-supervisor 27 35 14 13 11 0 0 62 24 1223
2017 Supervisor 34 41 10 7 7 0 0 76 14 345
2017 Non-supervisor 27 35 13 13 11 0 0 63 24 1618

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 36 6 3 0 0 0 91 3 294
2018 Non-supervisor 50 33 11 4 2 0 0 83 6 1218
2017 Supervisor 62 31 6 1 0 0 0 93 1 344
2017 Non-supervisor 54 33 7 3 2 0 0 88 5 1618
2014 Supervisor 70 18 5 3 4 0 0 88 7 311
2014 Non-supervisor 58 28 8 4 2 0 0 86 6 1344
2011 Supervisor 65 28 4 2 1 0 0 93 3 572
2011 Non-supervisor 61 29 6 2 1 0 0 90 4 2459

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 46 7 7 5 0 0 81 12 297
2018 Non-supervisor 20 36 14 16 13 0 0 56 30 1223
2017 Supervisor 42 43 7 4 5 0 0 84 8 345
2017 Non-supervisor 23 35 13 16 12 0 0 59 28 1616
2014 Supervisor 37 36 5 11 11 0 0 73 21 312
2014 Non-supervisor 17 38 12 15 17 0 1 56 32 1341
2011 Supervisor 37 43 7 10 3 0 0 80 13 570
2011 Non-supervisor 24 37 15 13 9 0 1 61 23 2455

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 37 14 5 4 0 0 77 9 295
2018 Non-supervisor 24 32 18 14 12 0 0 56 26 1219
2017 Supervisor 45 36 8 6 5 0 0 81 11 345
2017 Non-supervisor 26 34 16 13 11 0 0 60 24 1617
2014 Supervisor 39 33 11 7 10 0 0 73 17 312
2014 Non-supervisor 22 32 17 14 14 0 0 55 28 1344

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 41 12 8 5 0 0 75 14 298
2018 Non-supervisor 25 36 16 14 9 0 0 61 23 1226
2017 Supervisor 39 38 8 9 5 0 0 77 14 345
2017 Non-supervisor 29 36 14 12 9 0 0 65 21 1618
2014 Supervisor 40 28 12 12 9 0 0 67 21 311
2014 Non-supervisor 25 33 15 15 11 0 0 58 26 1342
2011 Supervisor 36 40 13 8 3 0 0 76 11 570
2011 Non-supervisor 32 39 12 11 6 0 0 71 17 2458

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 42 9 4 3 0 0 84 7 296
2018 Non-supervisor 39 38 12 8 3 0 0 77 11 1226
2017 Supervisor 46 39 9 5 2 0 0 84 7 345
2017 Non-supervisor 40 39 10 6 4 0 0 79 10 1618
2014 Supervisor 49 33 9 3 6 0 0 81 9 312
2014 Non-supervisor 39 36 11 10 4 0 0 76 14 1338
2011 Supervisor 46 41 6 5 2 0 0 87 7 574
2011 Non-supervisor 43 39 8 6 4 0 0 81 10 2467
2008 Supervisor 55 37 4 2 1 0 0 92 4 590
2008 Non-supervisor 47 38 8 5 2 0 0 86 7 2805

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 30 18 20 15 0 1 47 35 298
2018 Non-supervisor 31 24 19 12 13 0 1 56 25 1232
2017 Supervisor 12 35 25 18 10 0 0 47 28 345
2017 Non-supervisor 31 29 16 12 11 0 1 61 23 1616
2014 Supervisor 12 34 22 18 13 0 0 46 32 312
2014 Non-supervisor 28 26 21 9 15 0 1 55 23 1343
2011 Supervisor 19 30 26 15 10 0 0 49 25 573
2011 Non-supervisor 34 28 18 9 9 0 1 63 19 2459
2008 Supervisor 17 33 26 16 8 0 1 50 23 589
2008 Non-supervisor 31 31 20 9 7 0 1 63 17 2804

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 34 37 12 2 0 0 14 49 298
2018 Non-supervisor 13 30 32 15 7 1 2 22 45 1231
2017 Supervisor 17 29 39 9 5 0 1 14 47 344
2017 Non-supervisor 16 26 32 15 8 0 2 24 43 1611
2014 Supervisor 21 30 40 7 1 0 1 8 52 311
2014 Non-supervisor 20 30 30 13 6 1 1 19 51 1344
2011 Supervisor 20 34 32 10 4 0 1 14 54 572
2011 Non-supervisor 19 29 28 13 7 1 3 21 49 2445
2008 Supervisor 11 33 38 14 3 0 1 18 44 590
2008 Non-supervisor 12 28 34 16 7 1 2 24 41 2778

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 27 35 23 3 1 0 26 39 298
2018 Non-supervisor 13 23 29 21 11 2 1 33 37 1224
2017 Supervisor 9 26 34 19 8 1 2 28 36 344
2017 Non-supervisor 12 20 30 19 13 3 3 34 34 1607
2014 Supervisor 24 24 37 9 3 0 2 13 50 310
2014 Non-supervisor 21 27 27 14 7 2 1 22 50 1338
2011 Supervisor 17 26 30 15 8 3 1 24 45 573
2011 Non-supervisor 16 21 27 17 11 3 4 30 40 2439
2008 Supervisor 8 19 32 27 11 1 2 39 28 586
2008 Non-supervisor 9 18 30 23 13 3 4 39 29 2771

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 26 32 21 4 0 1 24 44 295
2018 Non-supervisor 15 24 30 17 10 1 2 28 40 1229
2017 Supervisor 17 25 37 15 4 0 3 20 43 344
2017 Non-supervisor 15 23 31 16 10 1 4 27 40 1607
2014 Supervisor 41 22 24 10 3 0 1 13 63 309
2014 Non-supervisor 22 23 27 13 9 3 3 23 48 1341
2011 Supervisor 22 26 34 11 4 1 2 15 49 572
2011 Non-supervisor 21 23 26 14 8 3 5 24 48 2442
2008 Supervisor 16 27 32 17 6 1 2 24 44 589
2008 Non-supervisor 15 24 28 16 8 3 5 27 43 2770

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 25 36 20 4 0 0 24 39 296
2018 Non-supervisor 10 17 32 25 13 1 2 40 27 1219
2017 Supervisor 15 27 37 15 5 0 0 21 42 343
2017 Non-supervisor 11 17 30 23 15 1 4 39 29 1601
2014 Supervisor 24 22 39 11 2 0 2 14 47 309
2014 Non-supervisor 21 17 28 22 10 1 3 32 39 1333
2011 Supervisor 16 24 36 15 6 1 2 21 42 572
2011 Non-supervisor 15 18 30 20 11 2 4 33 35 2430
2008 Supervisor 7 22 43 20 6 0 1 26 30 587
2008 Non-supervisor 9 16 31 25 12 2 4 40 27 2767

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 32 32 13 3 2 0 16 52 298
2018 Non-supervisor 21 24 27 15 9 1 2 26 47 1227
2017 Supervisor 31 28 28 7 5 1 1 12 60 345
2017 Non-supervisor 20 23 25 15 12 2 3 29 45 1607
2014 Supervisor 35 29 30 3 1 0 0 5 65 312
2014 Non-supervisor 32 23 22 11 8 1 2 20 57 1343
2011 Supervisor 30 32 25 8 3 0 1 12 63 572
2011 Non-supervisor 26 23 23 13 9 1 4 24 52 2442
2008 Supervisor 18 32 32 12 5 0 2 17 51 590
2008 Non-supervisor 15 22 29 18 11 1 4 30 40 2776

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 25 33 22 6 1 0 29 38 297
2018 Non-supervisor 17 21 28 19 11 2 3 31 40 1225
2017 Supervisor 10 20 36 23 8 1 2 32 31 345
2017 Non-supervisor 13 20 27 20 12 4 4 35 36 1607
2014 Supervisor 16 16 40 18 8 0 2 27 32 311
2014 Non-supervisor 16 18 25 23 11 3 4 37 37 1339
2011 Supervisor 11 22 29 25 11 0 3 36 34 569
2011 Non-supervisor 12 19 27 21 13 3 5 37 34 2431
2008 Supervisor 9 23 33 23 10 0 2 34 33 588
2008 Non-supervisor 12 22 26 20 13 3 4 36 36 2768

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 31 35 16 2 0 1 18 47 297
2018 Non-supervisor 19 25 34 13 6 1 1 20 45 1231
2017 Supervisor 15 28 38 13 5 1 1 17 44 344
2017 Non-supervisor 19 25 32 13 7 2 2 21 46 1605
2014 Supervisor 23 35 27 11 2 0 1 14 58 311
2014 Non-supervisor 21 25 30 13 7 1 3 21 48 1335
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 40 15 11 6 2 2 67 18 298
2018 Non-supervisor 19 28 20 14 11 5 3 51 26 1231
2017 Supervisor 31 39 15 8 4 2 2 73 12 344
2017 Non-supervisor 26 27 15 11 12 6 3 58 26 1618
2014 Supervisor 32 32 21 8 5 0 1 65 13 312
2014 Non-supervisor 25 27 17 11 11 5 4 57 24 1341

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 34 6 8 5 1 0 81 13 297
2018 Non-supervisor 33 31 10 14 11 1 0 64 25 1228
2017 Supervisor 50 34 6 7 3 0 0 84 10 345
2017 Non-supervisor 39 29 9 12 10 1 0 68 22 1619
2014 Supervisor 44 41 4 6 4 0 0 86 10 312
2014 Non-supervisor 37 29 10 12 10 1 0 67 22 1342

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 33 15 19 11 4 1 53 32 298
2018 Non-supervisor 10 14 22 21 17 15 2 28 46 1228
2017 Supervisor 12 31 17 25 6 6 2 47 34 344
2017 Non-supervisor 9 15 17 20 17 21 2 31 48 1616
2014 Supervisor 14 30 27 16 11 1 1 45 28 312
2014 Non-supervisor 11 17 15 19 18 18 2 35 47 1344

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 37 7 6 5 0 0 81 11 298
2018 Non-supervisor 42 37 7 10 3 0 0 79 14 1232
2017 Supervisor 42 45 6 5 2 0 0 87 7 344
2017 Non-supervisor 44 34 9 9 5 0 0 78 14 1617
2014 Supervisor 38 47 5 8 2 0 0 85 10 312
2014 Non-supervisor 40 35 10 11 4 0 0 76 15 1342

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 35 11 5 3 1 0 81 8 297
2018 Non-supervisor 34 39 14 6 4 2 0 74 11 1231
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 35 9 9 8 0 0 73 17 296
2018 Non-supervisor 34 32 14 11 8 1 1 66 19 1225
2017 Supervisor 39 39 10 7 4 1 0 79 11 344
2017 Non-supervisor 37 32 11 10 9 0 0 70 19 1620
2014 Supervisor 43 29 10 7 8 0 2 74 16 312
2014 Non-supervisor 42 31 10 9 7 1 0 74 16 1344
2011 Supervisor 36 36 13 9 5 0 1 73 14 572
2011 Non-supervisor 33 36 14 10 7 0 0 69 16 2467
2008 Supervisor 38 34 13 9 6 0 0 72 15 588
2008 Non-supervisor 33 36 12 11 7 1 0 70 18 2805

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 29 10 7 6 1 1 77 13 295
2018 Non-supervisor 43 29 14 6 6 1 0 73 12 1220
2017 Supervisor 50 31 8 6 3 2 0 82 9 344
2017 Non-supervisor 45 27 11 8 6 2 1 75 14 1620
2014 Supervisor 53 24 9 5 6 1 2 79 12 312
2014 Non-supervisor 48 26 11 6 6 2 1 76 13 1342
2011 Supervisor 44 34 12 5 4 1 0 78 9 572
2011 Non-supervisor 40 32 13 8 5 2 0 74 13 2464
2008 Supervisor 47 31 12 5 4 1 0 80 8 590
2008 Non-supervisor 40 32 12 8 5 3 1 74 14 2804

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 32 7 9 6 0 0 78 15 292
2018 Non-supervisor 40 29 13 10 8 1 0 69 18 1221
2017 Supervisor 46 35 7 7 3 1 0 82 10 343
2017 Non-supervisor 41 31 10 10 8 0 0 72 18 1618
2014 Supervisor 51 25 8 7 7 0 2 78 14 312
2014 Non-supervisor 44 28 11 9 7 0 0 73 16 1344
2011 Supervisor 41 40 8 7 4 0 0 81 11 572
2011 Non-supervisor 36 37 10 9 7 1 0 73 16 2458
2008 Supervisor 45 35 9 7 4 0 0 80 11 590
2008 Non-supervisor 38 34 10 10 6 1 0 74 16 2802

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 25 8 6 5 0 0 81 11 296
2018 Non-supervisor 54 25 11 5 5 0 0 79 11 1219
2017 Supervisor 61 24 8 2 3 1 0 87 5 344
2017 Non-supervisor 57 22 10 5 5 1 0 79 10 1617

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 24 13 8 6 0 0 74 13 296
2018 Non-supervisor 45 26 11 10 8 0 0 71 18 1225
2017 Supervisor 55 28 7 7 3 1 0 83 10 343
2017 Non-supervisor 50 24 9 8 8 0 0 75 16 1612
2014 Supervisor 56 20 7 8 8 0 2 77 16 311
2014 Non-supervisor 53 23 10 7 7 0 0 76 13 1342
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 38 16 7 4 4 6 70 13 297
2017 Supervisor 25 34 15 11 5 5 5 65 18 345
2014 Supervisor 31 31 14 10 8 1 5 66 19 311

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 36 14 13 3 4 0 69 16 297
2018 Non-supervisor 27 29 19 10 7 8 0 61 19 1231
2017 Supervisor 28 39 13 12 5 2 0 69 17 345
2017 Non-supervisor 30 30 16 8 7 9 0 66 16 1617
2014 Supervisor 20 36 14 13 12 4 0 59 26 311
2014 Non-supervisor 19 23 23 12 14 9 0 46 29 1344
2011 Supervisor 22 34 20 13 8 3 0 58 21 571
2011 Non-supervisor 18 30 23 12 9 8 1 52 23 2461

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 36 19 13 5 1 0 62 19 296
2018 Non-supervisor 22 31 17 16 11 3 0 54 28 1228
2017 Supervisor 24 41 15 13 6 0 0 66 19 345
2017 Non-supervisor 24 30 17 16 10 3 0 56 26 1616
2014 Supervisor 16 21 28 19 14 1 1 38 33 310
2014 Non-supervisor 14 23 18 20 22 4 0 38 43 1344
2011 Supervisor 20 32 19 17 11 2 0 52 29 567
2011 Non-supervisor 15 28 22 18 15 3 0 45 33 2456
2008 Supervisor 34 33 13 12 7 1 0 68 19 590
2008 Non-supervisor 22 35 18 13 8 4 0 59 22 2792

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 31 21 23 8 2 0 47 31 297
2018 Non-supervisor 14 26 19 19 14 7 0 43 36 1228
2017 Supervisor 13 36 20 21 9 1 0 50 30 344
2017 Non-supervisor 16 25 18 20 13 7 1 45 35 1615
2014 Supervisor 9 21 27 22 20 2 0 30 42 311
2014 Non-supervisor 11 18 18 22 24 6 0 31 50 1342
2011 Supervisor 10 32 21 21 13 3 0 43 35 573
2011 Non-supervisor 9 26 23 21 14 8 0 38 37 2453
2008 Supervisor 17 38 15 20 8 2 0 57 28 590
2008 Non-supervisor 12 33 20 18 10 7 0 49 30 2798

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 31 19 26 10 0 0 46 36 297
2018 Non-supervisor 14 25 18 22 18 3 0 40 42 1227
2017 Supervisor 15 41 16 16 10 1 0 57 26 344
2017 Non-supervisor 17 28 16 21 15 4 0 46 37 1613
2014 Supervisor 8 28 13 32 18 1 0 36 50 310
2014 Non-supervisor 11 20 16 21 27 4 0 32 51 1341
2011 Supervisor 12 35 14 24 13 1 0 48 38 572
2011 Non-supervisor 12 30 18 22 16 4 0 43 39 2453
2008 Supervisor 22 43 11 17 7 0 0 65 24 588
2008 Non-supervisor 16 38 15 19 9 4 0 56 29 2800
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 46 13 10 3 0 0 74 13 298
2018 Non-supervisor 23 44 16 11 5 1 0 67 16 1221
2017 Supervisor 30 45 12 10 3 1 0 75 12 345
2017 Non-supervisor 30 41 15 9 4 1 0 72 13 1619
2014 Supervisor 16 29 15 28 12 0 0 45 40 311
2014 Non-supervisor 16 32 21 16 12 3 1 50 28 1342
2011 Supervisor 26 43 13 12 5 1 0 69 17 569
2011 Non-supervisor 23 42 17 10 6 2 0 66 17 2460

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 40 12 7 4 1 0 77 11 297
2018 Non-supervisor 25 39 14 12 7 2 0 66 20 1222
2017 Supervisor 44 37 9 7 2 1 0 82 9 344
2017 Non-supervisor 33 34 12 10 7 2 1 70 17 1615
2014 Supervisor 46 27 18 5 4 1 0 74 8 311
2014 Non-supervisor 33 37 13 7 6 3 1 73 14 1341
2011 Supervisor 45 32 11 7 2 1 1 79 9 572
2011 Non-supervisor 32 36 12 9 5 4 1 72 16 2451
2008 Supervisor 46 37 7 6 3 1 1 84 9 589
2008 Non-supervisor 32 36 13 9 5 5 1 72 15 2798

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 37 19 8 3 0 0 71 10 295
2018 Non-supervisor 26 36 20 10 5 2 0 64 15 1217

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 25 18 12 9 5 4 56 24 296
2018 Non-supervisor 16 21 21 15 17 9 1 42 35 1224
2017 Supervisor 24 30 15 14 8 6 3 59 25 345
2017 Non-supervisor 17 22 18 18 15 9 2 44 36 1617
2014 Supervisor 21 19 13 27 9 4 7 46 40 310
2014 Non-supervisor 15 25 17 16 15 10 3 45 35 1341
2011 Supervisor 24 27 18 16 7 5 2 55 25 573
2011 Non-supervisor 14 24 20 17 13 9 2 43 34 2459

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 37 14 21 7 0 0 58 28 294
2018 Non-supervisor 16 26 19 20 15 3 0 44 37 1221
2017 Supervisor 18 42 16 15 7 1 0 61 23 345
2017 Non-supervisor 19 27 16 19 14 4 1 49 34 1618
2014 Supervisor 15 26 25 18 15 1 0 42 33 309
2014 Non-supervisor 13 23 18 20 18 5 2 39 42 1342
2011 Supervisor 21 35 18 16 9 1 0 56 26 573
2011 Non-supervisor 18 30 18 16 14 3 1 50 32 2460
2008 Supervisor 27 41 12 13 5 1 0 69 19 589
2008 Non-supervisor 20 36 17 15 9 3 1 57 25 2802

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 37 10 14 13 0 2 62 27 298
2018 Non-supervisor 15 25 15 18 21 3 2 43 41 1223
2017 Supervisor 23 35 12 14 13 1 1 59 28 344
2017 Non-supervisor 16 23 16 18 21 4 3 42 42 1615
2014 Supervisor 18 26 23 15 15 2 1 45 31 310
2014 Non-supervisor 9 19 16 20 26 5 4 31 51 1342
2011 Supervisor 15 30 19 18 14 2 2 47 33 574
2011 Non-supervisor 10 22 17 18 24 3 6 35 47 2466
2008 Supervisor 22 32 14 17 12 1 3 56 30 590
2008 Non-supervisor 15 29 16 18 15 3 4 47 36 2802

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 44 15 6 4 2 1 75 10 298
2018 Non-supervisor 13 34 23 16 10 4 0 49 27 1224
2017 Supervisor 27 43 16 7 5 1 0 71 12 345
2017 Non-supervisor 17 31 21 16 10 5 0 50 28 1618

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 40 12 3 1 1 0 83 4 298
2018 Non-supervisor 37 36 14 6 3 3 0 76 9 1226
2017 Supervisor 43 39 11 2 2 2 0 84 5 345
2017 Non-supervisor 36 34 17 5 4 4 1 73 9 1612
2014 Supervisor 35 33 23 2 2 4 0 72 5 309
2014 Non-supervisor 36 34 17 4 2 6 1 75 7 1340

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 43 10 4 1 1 0 85 5 297
2018 Non-supervisor 35 40 14 6 4 2 0 77 10 1225
2017 Supervisor 40 43 10 5 1 1 0 84 6 345
2017 Non-supervisor 38 37 12 7 3 2 0 76 11 1617
2014 Supervisor 38 47 8 5 1 2 0 86 6 310
2014 Non-supervisor 36 36 14 7 4 3 0 74 12 1342
2011 Supervisor 32 45 14 5 2 1 0 78 8 570
2011 Non-supervisor 26 40 19 7 5 3 0 68 12 2455

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 33 10 4 1 0 0 84 6 297
2018 Non-supervisor 42 39 9 6 4 0 0 81 10 1227
2017 Supervisor 48 37 8 5 2 0 0 86 7 344
2017 Non-supervisor 44 36 9 8 4 0 0 80 12 1615
2014 Supervisor 34 45 8 8 4 0 0 79 13 310
2014 Non-supervisor 37 37 11 8 6 0 0 75 14 1339
2011 Supervisor 37 43 12 4 3 0 0 80 8 568
2011 Non-supervisor 34 40 14 8 5 0 0 73 13 2445
2008 Supervisor 46 38 8 6 2 0 0 85 7 589
2008 Non-supervisor 36 42 11 7 3 1 0 78 10 2798

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 31 16 9 5 0 0 70 14 295
2018 Non-supervisor 31 31 17 12 9 0 0 62 21 1227
2017 Supervisor 34 36 17 9 4 0 0 71 12 345
2017 Non-supervisor 32 31 16 11 9 0 0 63 21 1616
2014 Supervisor 15 32 29 15 8 0 0 48 24 310
2014 Non-supervisor 23 29 17 15 16 1 0 52 31 1342
2011 Supervisor 30 33 20 11 7 0 0 62 17 572
2011 Non-supervisor 25 35 18 12 8 1 0 61 21 2456

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 33 16 10 4 0 0 70 14 297
2018 Non-supervisor 29 36 16 12 7 0 0 65 19 1216
2017 Supervisor 34 39 14 10 3 0 0 73 13 345
2017 Non-supervisor 31 34 16 12 7 0 0 65 19 1619
2014 Supervisor 17 29 27 21 7 0 0 45 28 310
2014 Non-supervisor 22 31 17 15 15 0 0 53 30 1342
2011 Supervisor 28 39 15 10 6 0 0 68 17 570
2011 Non-supervisor 24 38 17 13 7 0 0 62 21 2452
2008 Supervisor 46 37 10 4 3 0 0 84 7 589
2008 Non-supervisor 35 40 12 9 4 1 0 76 12 2804

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 25 18 13 7 3 0 60 21 297
2018 Non-supervisor 29 24 19 14 11 3 0 55 26 1228
2017 Supervisor 34 30 14 13 7 2 0 65 21 345
2017 Non-supervisor 30 23 18 13 11 5 0 55 25 1617
2014 Supervisor 26 32 18 11 10 3 0 60 22 310
2014 Non-supervisor 25 20 20 14 13 6 2 49 30 1342
2011 Supervisor 31 27 15 12 10 4 1 61 23 571
2011 Non-supervisor 29 25 16 13 10 5 1 58 25 2450
2008 Supervisor 41 29 15 8 4 4 0 73 12 589
2008 Non-supervisor 32 28 16 11 7 5 1 64 19 2801
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 31 38 32 297
2018 Non-supervisor 26 37 37 1228
2017 Supervisor 27 38 35 345
2017 Non-supervisor 24 38 37 1620
2014 Supervisor 25 44 31 310
2014 Non-supervisor 25 36 38 1341
2011 Supervisor 26 42 32 573
2011 Non-supervisor 21 49 30 2460

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 17 43 29 3 2 5 92
2018 Non-supervisor 16 31 29 7 13 5 317
2017 Supervisor 23 36 29 2 3 6 94
2017 Non-supervisor 17 25 24 7 21 5 380
2014 Supervisor 16 40 19 14 9999 11 89
2014 Non-supervisor 23 18 23 15 9999 21 312
2011 Supervisor 33 16 34 10 9999 7 147
2011 Non-supervisor 28 21 32 8 9999 11 523
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 297
2018 Non-supervisor 17 83 1230

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 35
2018 Non-supervisor 52 215

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 35
2018 Non-supervisor 58 215

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 35
2018 Non-supervisor 2 215

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 35
2018 Non-supervisor 13 215

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 35
2018 Non-supervisor 4 215

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 55 35
2018 Non-supervisor 35 215

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 35
2018 Non-supervisor 38 215

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 35
2018 Non-supervisor 47 215

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 35
2018 Non-supervisor 42 215

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 35
2018 Non-supervisor 28 215

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 35
2018 Non-supervisor 53 215

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 35
2018 Non-supervisor 29 215

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 35
2018 Non-supervisor 13 215

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 35
2018 Non-supervisor 49 215

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 35
2018 Non-supervisor 19 215

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 35
2018 Non-supervisor 16 215

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 62 35
2018 Non-supervisor 51 214

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 35
2018 Non-supervisor 23 214

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 35
2018 Non-supervisor 7 214

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 35
2018 Non-supervisor 30 214

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 35
2018 Non-supervisor 24 198

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 35
2018 Non-supervisor 8 198

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 35
2018 Non-supervisor 8 198

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 35
2018 Non-supervisor 30 198

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 35
2018 Non-supervisor 48 198

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 35
2018 Non-supervisor 3 198

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 35
2018 Non-supervisor 57 198

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 35
2018 Non-supervisor 4 198

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 35
2018 Non-supervisor 14 198

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 25 19 9 6 19 3 57 19 297
2018 Non-supervisor 13 15 26 9 9 25 4 39 25 1232
2017 Supervisor 20 24 18 7 4 22 6 60 15 345
2017 Non-supervisor 13 13 21 7 9 27 9 41 26 1618
2014 Supervisor 19 20 34 4 4 15 3 48 10 310
2014 Non-supervisor 11 15 21 8 8 30 6 42 25 1340

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 37 14 10 2 4 0 73 12 297
2018 Non-supervisor 24 30 20 11 6 9 1 60 18 1230
2017 Supervisor 33 34 20 6 2 6 1 71 8 343
2017 Non-supervisor 25 27 20 7 7 13 1 61 17 1618
2014 Supervisor 26 26 31 6 4 7 0 56 11 310
2014 Non-supervisor 21 28 19 9 7 16 2 58 19 1338
2011 Supervisor 36 40 15 4 2 3 0 78 7 568
2011 Non-supervisor 29 35 17 8 4 6 0 69 13 2442
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 3 97 297
2018 Non-supervisor 9 91 1226

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 26 22 3 1 25 2 65 5 297
2018 Non-supervisor 15 16 27 5 5 29 5 45 14 1231
2017 Supervisor 24 21 21 2 2 27 4 64 5 345
2017 Non-supervisor 15 14 23 3 3 34 8 50 11 1619
2014 Supervisor 19 15 35 1 2 24 3 47 4 310
2014 Non-supervisor 14 15 23 3 3 35 7 50 11 1340

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 38 16 2 1 7 1 79 4 298
2018 Non-supervisor 26 29 22 6 4 11 1 63 11 1227
2017 Supervisor 38 31 19 3 1 8 1 76 3 344
2017 Non-supervisor 29 29 17 4 3 16 2 70 9 1619
2014 Supervisor 30 24 31 2 2 11 0 60 5 310
2014 Non-supervisor 24 27 23 3 3 18 2 63 8 1335
2011 Supervisor 42 41 11 2 1 3 0 86 2 572
2011 Non-supervisor 33 38 14 5 2 8 0 78 7 2448
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 26 25 13 19 0 1 43 32 297
2018 Non-supervisor 19 26 21 14 20 0 0 45 34 1231
2017 Supervisor 16 20 21 19 24 0 0 36 43 344
2017 Non-supervisor 18 22 20 17 22 0 1 40 40 1615

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 20 30 22 21 0 0 27 43 297
2018 Non-supervisor 13 26 25 17 18 0 0 39 35 1230
2017 Supervisor 7 19 32 26 16 0 0 26 42 344
2017 Non-supervisor 17 24 24 15 19 0 1 42 34 1613

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 23 31 20 14 0 0 35 34 293
2018 Non-supervisor 21 30 24 13 10 0 2 52 24 1224
2017 Supervisor 11 26 29 20 13 0 1 37 33 345
2017 Non-supervisor 25 26 22 12 11 0 3 53 24 1606

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 16 27 24 25 0 0 25 49 296
2018 Non-supervisor 15 24 22 17 22 0 1 39 39 1221
2017 Supervisor 6 19 25 25 25 0 1 25 50 344
2017 Non-supervisor 17 24 21 17 20 0 1 41 38 1615

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 26 21 12 9 0 2 56 22 295
2018 Non-supervisor 54 22 9 3 3 0 9 84 6 1221
2017 Supervisor 31 29 19 10 8 0 3 63 18 342
2017 Non-supervisor 52 21 9 3 2 0 12 83 6 1613

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 26 27 14 14 0 0 45 28 296
2018 Non-supervisor 31 27 21 10 11 0 1 58 21 1227
2017 Supervisor 20 32 24 14 9 1 0 52 24 344
2017 Non-supervisor 30 29 21 11 9 0 1 60 20 1608

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 43 24 8 6 0 0 62 14 298
2018 Non-supervisor 21 38 21 11 8 1 1 60 19 1224
2017 Supervisor 24 36 24 11 4 0 1 60 15 344
2017 Non-supervisor 26 33 21 11 7 0 1 60 18 1611

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 30 30 19 11 0 0 39 31 297
2018 Non-supervisor 16 32 25 16 9 0 1 48 26 1227
2017 Supervisor 13 27 30 18 10 1 1 40 29 342
2017 Non-supervisor 20 29 24 14 11 1 1 50 26 1609

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 26 30 12 8 0 0 50 21 297
2018 Non-supervisor 24 30 24 13 9 0 1 54 21 1226
2017 Supervisor 22 32 24 15 6 0 0 55 22 344
2017 Non-supervisor 24 31 23 12 9 1 1 56 21 1608

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 27 27 18 12 0 0 44 29 296
2018 Non-supervisor 20 29 25 14 12 0 1 50 26 1227
2017 Supervisor 21 27 24 17 10 0 1 49 27 342
2017 Non-supervisor 22 29 22 14 11 0 1 52 26 1605

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 28 9 4 4 0 0 83 9 297
2018 Non-supervisor 46 24 14 7 7 0 2 72 14 1224
2017 Supervisor 60 23 11 2 3 0 1 85 4 344
2017 Non-supervisor 50 23 14 7 5 0 1 74 12 1617

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 73 14 7 3 1 0 3 89 4 295
2018 Non-supervisor 65 14 8 3 4 1 5 84 8 1218

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 71 15 8 2 2 1 1 87 4 297
2018 Non-supervisor 66 15 8 3 5 1 2 83 9 1220
2017 Supervisor 77 14 4 2 1 0 2 93 3 345
2017 Non-supervisor 71 12 7 3 3 1 3 86 7 1615

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 30 12 2 2 0 1 83 5 297
2018 Non-supervisor 55 26 12 4 3 0 1 81 6 1228
2017 Supervisor 52 32 11 3 1 0 1 85 4 345
2017 Non-supervisor 55 28 9 3 3 0 2 85 6 1613

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 23 11 6 4 0 1 79 10 298
2018 Non-supervisor 55 21 11 6 7 0 1 76 13 1217
2017 Supervisor 66 19 8 4 3 0 1 85 7 342
2017 Non-supervisor 61 20 8 5 5 0 2 82 10 1607

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 36 21 6 2 0 1 71 8 295
2018 Non-supervisor 53 5 1 1 0 0 39 96 1 1219
2017 Supervisor 43 33 16 5 2 0 1 77 7 345
2017 Non-supervisor 56 5 2 1 1 0 36 95 2 1613

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 23 10 3 2 0 2 85 5 296
2018 Non-supervisor 59 20 10 4 3 0 5 83 7 1223
2017 Supervisor 64 24 7 3 1 0 0 89 4 342
2017 Non-supervisor 61 18 8 3 2 0 7 85 6 1607

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 81 12 2 1 1 0 2 96 2 297
2018 Non-supervisor 65 15 7 4 5 0 3 84 9 1228
2017 Supervisor 80 12 5 1 1 0 2 93 2 345
2017 Non-supervisor 59 18 8 5 5 1 4 81 11 1618

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 30 10 2 1 0 1 87 3 298
2018 Non-supervisor 46 32 14 4 2 0 2 80 6 1223
2017 Supervisor 58 28 9 3 1 0 1 87 3 345
2017 Non-supervisor 51 29 12 4 2 0 2 82 6 1615

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 27 38 16 8 0 0 37 25 297
2018 Non-supervisor 14 31 32 15 8 0 0 45 23 1233
2017 Supervisor 6 24 45 19 6 0 0 30 25 345
2017 Non-supervisor 13 30 35 14 9 0 0 42 22 1616

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 25 37 16 5 0 0 21 42 294
2018 Non-supervisor 15 22 36 20 7 0 0 27 38 1220
2017 Supervisor 9 32 42 11 7 0 0 17 41 344
2017 Non-supervisor 13 23 36 19 8 0 0 28 36 1610

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 36 6 2 1 0 0 91 3 296
2018 Non-supervisor 43 39 10 5 3 1 0 82 8 1225
2017 Supervisor 56 34 5 2 1 1 0 91 4 345
2017 Non-supervisor 41 40 9 6 3 0 0 81 9 1617

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 36 15 16 5 0 0 65 20 298
2018 Non-supervisor 25 34 14 14 13 1 0 59 27 1231
2017 Supervisor 20 43 16 13 8 0 0 63 21 343
2017 Non-supervisor 20 38 13 15 13 2 0 60 28 1617
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 30 22 13 12 0 0 23 77 297
2018 Non-supervisor 26 25 22 11 14 1 0 27 73 1230
2017 Supervisor 21 23 25 12 18 1 0 21 79 344
2017 Non-supervisor 24 23 20 13 17 2 0 25 75 1618

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 228
2018 Non-supervisor 26 892
2017 Supervisor 17 265
2017 Non-supervisor 28 1170

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 228
2018 Non-supervisor 43 892
2017 Supervisor 35 265
2017 Non-supervisor 39 1170

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 228
2018 Non-supervisor 26 892
2017 Supervisor 11 265
2017 Non-supervisor 21 1170

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 61 228
2018 Non-supervisor 37 892
2017 Supervisor 68 265
2017 Non-supervisor 40 1170

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 3 228
2018 Non-supervisor 6 892
2017 Supervisor 3 265
2017 Non-supervisor 6 1170

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 228
2018 Non-supervisor 33 892

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 228
2018 Non-supervisor 34 892
2017 Supervisor 43 265
2017 Non-supervisor 40 1170

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 5 30 27 11 5 22 222
2018 Non-supervisor 3 39 20 13 4 22 861
2017 Supervisor 6 37 20 12 8 18 265
2017 Non-supervisor 4 44 21 12 5 14 1159

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 33 67 227
2018 Non-supervisor 31 69 887

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 17 21 24 23 1 4 29 50 228
2018 Non-supervisor 10 23 17 19 27 1 4 34 49 883
2017 Supervisor 8 22 14 20 26 1 9 33 51 265
2017 Non-supervisor 11 22 12 17 29 2 6 36 51 1177

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 10 13 20 47 1 5 15 72 226
2018 Non-supervisor 3 13 14 19 46 1 4 17 68 887
2017 Supervisor 2 7 11 19 54 2 7 9 79 266
2017 Non-supervisor 4 9 10 18 52 2 6 14 75 1175

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 18 19 6 6 1 5 67 13 296
2018 Non-supervisor 37 18 15 10 12 1 7 60 24 1227
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