2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - EC

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 24 51 9 11 4 0 1 75 16 374
2018 EC-02 6 51 9 20 6 3 6 63 28 35
2018 EC-03 29 67 0 5 0 0 0 95 5 21
2018 EC-04 28 46 10 15 0 0 0 74 15 39
2018 EC-05 21 47 13 10 10 0 0 68 19 72
2018 EC-06 27 49 10 10 5 0 0 76 14 126
2018 EC-07 28 55 4 12 1 0 0 83 13 76
2017 EC 26 43 13 12 6 0 0 69 18 346
2017 EC-02 15 40 18 18 9 0 0 55 27 31
2017 EC-03 16 52 16 11 5 0 0 68 16 19
2017 EC-04 32 53 5 5 5 0 0 85 10 39
2017 EC-05 27 46 8 11 7 0 0 74 18 88
2017 EC-06 33 32 17 14 5 0 0 65 18 87
2017 EC-07 24 46 13 10 7 0 0 70 17 76
2014 EC 29 42 11 12 6 0 0 71 18 319
2014 EC-02 31 50 4 15 0 0 0 81 15 26
2014 EC-04 23 48 6 16 6 0 0 71 23 31
2014 EC-05 32 31 14 10 13 0 0 63 23 71
2014 EC-06 19 50 16 11 4 0 0 70 15 103
2014 EC-07 40 39 6 13 3 0 0 79 16 70
2011 EC 26 42 14 11 6 0 0 69 18 236
2011 EC-02 30 25 25 15 5 0 0 55 20 20
2011 EC-03 40 50 0 10 0 0 0 90 10 10
2011 EC-04 25 42 4 21 4 0 4 70 26 24
2011 EC-05 24 44 18 6 8 0 0 68 14 50
2011 EC-06 22 43 13 15 6 0 0 66 21 67
2011 EC-07 29 41 12 9 9 0 0 71 17 58

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 46 40 6 5 3 0 0 86 8 373
2018 EC-02 43 37 3 11 6 0 0 80 17 35
2018 EC-03 52 33 0 10 5 0 0 86 14 21
2018 EC-04 54 38 3 3 3 0 0 92 5 39
2018 EC-05 50 32 4 11 3 0 0 82 14 72
2018 EC-06 40 47 7 3 2 1 0 87 6 126
2018 EC-07 48 40 9 0 3 0 0 88 3 75
2017 EC 43 41 8 5 2 0 0 85 7 346
2017 EC-02 24 49 18 6 3 0 0 73 9 31
2017 EC-03 37 36 11 10 6 0 0 73 16 19
2017 EC-04 39 49 10 2 0 0 0 88 2 39
2017 EC-05 38 43 11 5 3 0 0 81 8 88
2017 EC-06 50 42 5 3 0 0 0 92 3 87
2017 EC-07 51 34 5 7 3 0 0 86 9 76
2014 EC 47 38 8 4 3 0 0 85 8 320
2014 EC-02 50 31 8 8 4 0 0 81 12 26
2014 EC-04 45 39 3 6 6 0 0 84 13 31
2014 EC-05 49 38 7 1 4 0 0 87 6 71
2014 EC-06 44 37 11 8 1 0 0 81 9 103
2014 EC-07 48 45 6 0 1 0 0 93 1 71
2011 EC 43 37 8 8 4 0 0 80 12 236
2011 EC-02 40 35 10 5 10 0 0 75 15 20
2011 EC-03 40 30 10 10 10 0 0 70 20 10
2011 EC-04 46 42 0 13 0 0 0 88 13 24
2011 EC-05 32 44 12 10 2 0 0 76 12 50
2011 EC-06 48 31 9 4 6 1 0 80 11 67
2011 EC-07 48 38 2 9 3 0 0 86 12 58

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 50 36 6 4 4 0 0 86 7 370
2018 EC-02 43 31 6 11 9 0 0 74 20 35
2018 EC-03 52 24 10 14 0 0 0 76 14 21
2018 EC-04 56 36 5 0 3 0 0 92 3 39
2018 EC-05 44 39 4 4 8 0 0 83 13 72
2018 EC-06 51 39 6 2 2 0 0 90 4 124
2018 EC-07 58 31 8 3 0 0 0 89 3 74
2017 EC 49 38 9 4 1 0 0 86 5 346
2017 EC-02 37 36 27 0 0 0 0 73 0 31
2017 EC-03 48 31 6 16 0 0 0 79 16 19
2017 EC-04 34 41 19 5 0 0 0 76 5 39
2017 EC-05 50 39 7 2 2 0 0 89 5 88
2017 EC-06 55 41 2 2 0 0 0 95 2 87
2017 EC-07 53 34 7 5 1 0 0 87 7 76
2014 EC 53 33 6 5 3 0 0 86 8 320
2014 EC-02 46 38 8 4 4 0 0 85 8 26
2014 EC-04 42 39 3 13 3 0 0 81 16 31
2014 EC-05 59 30 8 0 3 0 0 89 3 71
2014 EC-06 51 34 6 8 1 0 0 85 9 103
2014 EC-07 59 32 4 4 0 0 0 92 4 71
2011 EC 49 38 6 4 3 0 0 87 7 236
2011 EC-02 35 55 0 5 5 0 0 90 10 20
2011 EC-03 50 30 10 0 10 0 0 80 10 10
2011 EC-04 29 63 0 4 0 0 4 96 4 24
2011 EC-05 44 36 10 6 4 0 0 80 10 50
2011 EC-06 60 25 9 1 4 0 0 85 6 67
2011 EC-07 55 38 3 3 0 0 0 93 3 58

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 52 30 7 7 3 0 0 82 11 374
2018 EC-02 60 37 3 0 0 0 0 97 0 35
2018 EC-03 52 24 5 10 10 0 0 76 19 21
2018 EC-04 72 15 8 5 0 0 0 87 5 39
2018 EC-05 44 33 10 3 8 0 1 79 11 72
2018 EC-06 54 29 5 10 3 0 0 83 13 126
2018 EC-07 45 33 8 13 1 0 0 78 14 76
2017 EC 46 29 11 9 5 0 0 75 14 346
2017 EC-02 40 24 27 9 0 0 0 64 9 31
2017 EC-03 79 5 11 0 5 0 0 84 5 19
2017 EC-04 39 39 12 10 0 0 0 78 10 39
2017 EC-05 47 32 11 7 3 0 0 78 10 88
2017 EC-06 49 32 8 6 6 0 0 81 11 87
2017 EC-07 41 25 5 16 12 0 1 67 28 76
2014 EC 42 36 9 6 7 0 1 78 13 320
2014 EC-02 58 35 4 0 0 0 4 96 0 26
2014 EC-04 45 39 13 0 3 0 0 84 3 31
2014 EC-05 46 32 14 3 3 1 0 80 6 71
2014 EC-06 43 34 9 7 8 0 0 77 15 103
2014 EC-07 30 37 7 15 11 0 0 66 27 71
2011 EC 40 38 8 9 5 0 0 78 14 236
2011 EC-02 30 55 10 0 5 0 0 85 5 20
2011 EC-03 60 30 10 0 0 0 0 90 0 10
2011 EC-04 50 33 0 13 0 0 4 87 13 24
2011 EC-05 42 36 10 10 2 0 0 78 12 50
2011 EC-06 42 31 7 12 6 1 0 74 18 67
2011 EC-07 33 43 9 7 9 0 0 76 16 58

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 34 46 9 8 3 0 0 80 11 374
2018 EC-02 31 51 6 6 6 0 0 83 11 35
2018 EC-03 43 43 5 5 5 0 0 86 10 21
2018 EC-04 49 38 8 0 5 0 0 87 5 39
2018 EC-05 33 43 10 10 4 0 0 76 14 72
2018 EC-06 25 55 9 10 2 0 0 80 11 126
2018 EC-07 42 37 13 8 0 0 0 79 8 76
2017 EC 33 49 9 7 3 0 0 81 10 346
2017 EC-02 28 40 21 6 6 0 0 67 12 31
2017 EC-03 42 37 21 0 0 0 0 79 0 19
2017 EC-04 25 59 10 5 2 0 0 83 7 39
2017 EC-05 29 53 8 7 4 0 0 82 10 87
2017 EC-06 32 53 8 4 3 0 0 84 8 88
2017 EC-07 40 43 4 10 3 0 0 83 13 76
2014 EC 32 44 12 8 4 0 0 76 12 320
2014 EC-02 50 27 8 15 0 0 0 77 15 26
2014 EC-04 39 35 16 3 6 0 0 74 10 31
2014 EC-05 30 45 15 6 4 0 0 75 10 71
2014 EC-06 26 50 14 9 2 0 0 76 11 103
2014 EC-07 32 46 7 11 3 0 0 79 14 71
2011 EC 29 39 12 10 8 0 0 69 19 236
2011 EC-02 5 40 25 15 15 0 0 45 30 20
2011 EC-03 20 50 20 10 0 0 0 70 10 10
2011 EC-04 21 46 17 8 8 0 0 67 17 24
2011 EC-05 34 36 6 16 8 0 0 70 24 50
2011 EC-06 25 46 13 3 10 1 0 73 14 67
2011 EC-07 41 31 9 14 5 0 0 72 19 58

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 39 36 9 10 6 0 0 75 16 372
2018 EC-02 40 31 6 17 6 0 0 71 23 35
2018 EC-03 48 29 10 5 10 0 0 76 14 21
2018 EC-04 56 33 3 8 0 0 0 90 8 39
2018 EC-05 31 39 11 10 10 0 0 69 19 72
2018 EC-06 39 37 9 10 5 0 0 76 15 124
2018 EC-07 37 37 12 8 7 0 0 74 14 76
2017 EC 29 45 12 9 4 0 1 74 13 345
2017 EC-02 28 40 6 21 6 0 0 67 27 31
2017 EC-03 27 36 16 21 0 0 0 63 21 19
2017 EC-04 30 46 12 12 0 0 0 76 12 39
2017 EC-05 25 56 9 5 2 1 1 84 7 87
2017 EC-06 32 39 12 6 10 0 1 72 16 88
2017 EC-07 31 40 17 9 3 0 0 71 12 76
2014 EC 35 39 13 8 5 0 0 73 13 320
2014 EC-02 50 38 4 8 0 0 0 88 8 26
2014 EC-04 48 23 16 6 6 0 0 71 13 31
2014 EC-05 34 42 15 4 4 0 0 76 8 71
2014 EC-06 31 42 17 8 3 0 0 73 11 103
2014 EC-07 28 39 10 15 7 0 0 68 23 71
2011 EC 27 45 9 10 8 1 0 73 18 236
2011 EC-02 5 85 10 0 0 0 0 90 0 20
2011 EC-03 20 70 10 0 0 0 0 90 0 10
2011 EC-04 25 42 4 25 4 0 0 67 29 24
2011 EC-05 32 34 10 12 10 2 0 67 22 50
2011 EC-06 31 42 7 7 10 1 0 74 18 67
2011 EC-07 26 41 12 12 7 2 0 68 19 58

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 30 40 12 12 5 0 0 71 17 372
2018 EC-02 23 49 11 6 9 3 0 74 15 35
2018 EC-03 24 48 14 10 5 0 0 71 14 21
2018 EC-04 36 36 13 13 3 0 0 72 15 39
2018 EC-05 28 31 17 17 8 0 0 58 25 72
2018 EC-06 31 41 11 13 4 0 0 72 17 125
2018 EC-07 36 45 8 7 4 0 0 81 11 75
2017 EC 32 42 12 9 4 0 0 75 13 346
2017 EC-02 27 46 12 9 6 0 0 73 15 31
2017 EC-03 32 47 6 10 5 0 0 79 16 19
2017 EC-04 25 44 22 7 2 0 0 69 10 39
2017 EC-05 38 33 13 12 5 0 0 71 16 87
2017 EC-06 32 46 10 4 7 0 1 78 11 88
2017 EC-07 33 45 10 10 1 0 0 78 12 76

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 48 40 3 8 2 0 0 87 9 372
2018 EC-02 37 40 11 11 0 0 0 77 11 35
2018 EC-03 57 43 0 0 0 0 0 100 0 21
2018 EC-04 51 41 3 3 3 0 0 92 5 39
2018 EC-05 38 45 3 10 4 0 0 83 14 71
2018 EC-06 48 40 3 6 2 0 0 88 9 126
2018 EC-07 57 32 3 8 0 0 0 89 8 75
2017 EC 45 43 6 4 2 0 0 88 6 344
2017 EC-02 49 42 3 3 3 0 0 90 6 29
2017 EC-03 42 58 0 0 0 0 0 100 0 19
2017 EC-04 39 49 7 5 0 0 0 88 5 39
2017 EC-05 46 39 6 6 4 0 0 85 9 87
2017 EC-06 43 46 6 3 1 0 1 90 5 88
2017 EC-07 51 34 8 5 1 0 0 86 7 76
2014 EC 48 40 7 3 2 0 0 87 6 320
2014 EC-02 58 35 4 0 4 0 0 92 4 26
2014 EC-04 45 35 13 6 0 0 0 81 6 31
2014 EC-05 42 48 6 1 3 0 0 90 4 71
2014 EC-06 49 41 7 4 0 0 0 89 4 103
2014 EC-07 46 35 8 6 3 1 0 83 9 71
2011 EC 39 43 9 5 3 1 0 83 7 236
2011 EC-02 25 50 10 15 0 0 0 75 15 20
2011 EC-03 60 30 10 0 0 0 0 90 0 10
2011 EC-04 21 50 13 13 4 0 0 71 17 24
2011 EC-05 38 44 8 6 4 0 0 82 10 50
2011 EC-06 39 45 7 3 3 3 0 86 6 67
2011 EC-07 52 36 10 0 2 0 0 88 2 58

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 45 32 9 8 5 0 0 77 14 370
2018 EC-02 40 34 9 9 9 0 0 74 17 35
2018 EC-03 48 38 5 0 10 0 0 86 10 21
2018 EC-04 64 26 5 0 5 0 0 90 5 39
2018 EC-05 37 29 13 16 6 0 0 66 21 70
2018 EC-06 43 35 9 10 4 0 0 78 13 126
2018 EC-07 49 32 9 5 4 0 0 81 9 74
2017 EC 33 46 9 7 5 0 0 79 12 346
2017 EC-02 25 43 18 6 6 3 0 69 12 31
2017 EC-03 26 42 21 5 5 0 0 68 10 19
2017 EC-04 27 58 5 7 2 0 0 85 10 39
2017 EC-05 31 51 6 11 1 0 0 82 13 87
2017 EC-06 39 41 4 6 9 0 0 81 15 88
2017 EC-07 39 40 12 5 4 0 0 79 9 76

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 48 38 9 3 2 0 0 86 5 365
2018 EC-02 40 49 6 6 0 0 0 89 6 35
2018 EC-03 45 50 5 0 0 0 0 95 0 20
2018 EC-04 66 24 3 3 3 3 0 92 5 38
2018 EC-05 42 36 13 6 3 0 0 78 9 69
2018 EC-06 46 42 9 2 2 0 0 87 4 125
2018 EC-07 59 27 11 3 0 0 0 86 3 73
2017 EC 44 44 7 4 1 0 0 88 5 346
2017 EC-02 49 42 6 0 3 0 0 91 3 31
2017 EC-03 42 47 11 0 0 0 0 89 0 19
2017 EC-04 44 46 5 5 0 0 0 90 5 39
2017 EC-05 38 48 8 5 0 1 0 87 5 87
2017 EC-06 46 45 4 2 2 0 0 91 4 88
2017 EC-07 45 38 10 7 0 0 0 83 7 76
2014 EC 52 36 7 4 1 0 0 88 4 320
2014 EC-02 65 23 8 4 0 0 0 88 4 26
2014 EC-04 48 45 0 6 0 0 0 94 6 31
2014 EC-05 49 42 7 0 1 0 0 92 1 71
2014 EC-06 49 39 9 4 0 0 0 87 4 103
2014 EC-07 56 28 8 7 0 0 0 85 7 71
2011 EC 45 39 9 4 3 0 0 84 7 236
2011 EC-02 25 55 10 5 5 0 0 80 10 20
2011 EC-03 50 40 10 0 0 0 0 90 0 10
2011 EC-04 25 50 13 8 4 0 0 75 13 24
2011 EC-05 44 36 14 6 0 0 0 80 6 50
2011 EC-06 46 36 10 1 6 0 0 82 7 67
2011 EC-07 59 33 2 5 0 2 0 93 5 58

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 40 9 8 4 0 0 78 13 371
2018 EC-02 46 31 3 11 9 0 0 77 20 35
2018 EC-03 24 43 10 14 10 0 0 67 24 21
2018 EC-04 44 28 18 8 3 0 0 72 10 39
2018 EC-05 31 45 8 13 3 0 0 76 15 71
2018 EC-06 38 41 10 6 5 0 0 79 11 126
2018 EC-07 45 43 5 4 3 0 0 88 7 74
2017 EC 35 41 12 10 3 1 0 76 12 345
2017 EC-02 37 33 12 12 6 0 0 70 18 31
2017 EC-03 26 36 16 21 0 0 0 63 21 19
2017 EC-04 32 32 22 12 0 2 0 65 12 39
2017 EC-05 30 42 15 10 1 1 0 73 12 86
2017 EC-06 36 43 8 7 6 1 0 80 12 88
2017 EC-07 39 48 5 7 1 0 0 87 8 76
2014 EC 29 47 11 10 3 0 0 75 14 318
2014 EC-02 46 35 12 4 0 0 4 84 4 26
2014 EC-04 32 29 13 23 3 0 0 61 26 31
2014 EC-05 23 51 11 7 7 0 0 74 14 70
2014 EC-06 28 47 10 15 1 0 0 75 16 103
2014 EC-07 30 51 13 4 3 0 0 80 7 71
2011 EC 29 41 14 10 6 0 0 70 16 236
2011 EC-02 20 45 15 10 10 0 0 65 20 20
2011 EC-03 10 80 10 0 0 0 0 90 0 10
2011 EC-04 21 33 25 13 8 0 0 54 21 24
2011 EC-05 32 38 14 8 8 0 0 70 16 50
2011 EC-06 27 40 12 12 7 1 0 68 20 67
2011 EC-07 40 36 12 10 2 0 0 76 12 58

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 40 37 13 5 6 0 0 77 11 371
2018 EC-02 40 34 11 3 11 0 0 74 14 35
2018 EC-03 43 43 0 5 10 0 0 86 14 21
2018 EC-04 49 33 10 5 3 0 0 82 8 39
2018 EC-05 28 44 15 7 6 0 0 72 13 71
2018 EC-06 37 39 13 5 6 0 0 76 10 126
2018 EC-07 51 28 12 3 5 0 0 80 8 74
2017 EC 38 36 12 10 4 1 0 74 14 346
2017 EC-02 31 34 24 9 3 0 0 64 12 31
2017 EC-03 32 42 5 21 0 0 0 74 21 19
2017 EC-04 32 44 15 7 2 0 0 76 10 39
2017 EC-05 39 31 14 10 3 2 0 72 14 87
2017 EC-06 37 37 8 10 8 0 0 74 18 88
2017 EC-07 45 36 8 8 4 0 0 80 12 76
2014 EC 34 38 14 9 4 0 0 73 13 319
2014 EC-02 50 35 15 0 0 0 0 85 0 26
2014 EC-04 45 23 23 6 3 0 0 68 10 31
2014 EC-05 28 42 14 10 6 0 0 70 15 71
2014 EC-06 27 43 13 14 3 0 0 71 17 102
2014 EC-07 39 35 14 6 6 0 0 75 11 71

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 37 36 12 8 3 0 3 75 12 366
2018 EC-02 40 37 9 9 3 0 3 79 12 35
2018 EC-03 38 33 10 10 10 0 0 71 19 21
2018 EC-04 41 38 5 5 0 0 11 88 6 37
2018 EC-05 28 33 14 14 6 0 4 64 21 69
2018 EC-06 37 37 14 7 2 0 3 76 9 126
2018 EC-07 42 37 11 5 4 0 0 79 10 73
2017 EC 35 40 11 9 3 1 2 77 13 345
2017 EC-02 22 46 18 12 3 0 0 67 15 31
2017 EC-03 21 57 11 5 6 0 0 78 11 19
2017 EC-04 30 44 17 5 0 0 5 77 5 39
2017 EC-05 35 41 10 6 3 1 3 79 10 86
2017 EC-06 44 33 9 8 7 0 0 76 15 88
2017 EC-07 38 38 7 13 1 1 1 78 15 76
2014 EC 33 41 13 7 3 0 3 76 11 320
2014 EC-02 42 42 12 0 0 0 4 88 0 26
2014 EC-04 32 35 10 13 6 0 3 70 20 31
2014 EC-05 34 44 7 6 7 1 1 80 13 71
2014 EC-06 26 46 18 6 0 0 4 75 6 103
2014 EC-07 34 34 15 11 4 0 1 69 16 71
2011 EC 35 41 10 7 4 2 2 79 11 236
2011 EC-02 30 50 15 0 5 0 0 80 5 20
2011 EC-03 40 60 0 0 0 0 0 100 0 10
2011 EC-04 25 54 4 13 0 0 4 83 13 24
2011 EC-05 36 38 8 6 4 4 4 80 11 50
2011 EC-06 34 40 12 7 3 1 1 77 11 67
2011 EC-07 40 34 7 10 7 2 0 75 18 58

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 43 38 11 5 3 0 0 81 8 371
2018 EC-02 49 31 6 9 6 0 0 80 14 35
2018 EC-03 43 33 10 14 0 0 0 76 14 21
2018 EC-04 49 41 5 3 3 0 0 90 5 39
2018 EC-05 41 35 11 7 6 0 0 76 13 71
2018 EC-06 37 48 10 3 2 0 0 85 5 126
2018 EC-07 50 30 14 4 3 0 0 80 7 74
2017 EC 39 42 11 5 3 0 0 81 8 345
2017 EC-02 40 33 21 3 3 0 0 73 6 31
2017 EC-03 37 42 16 0 6 0 0 78 6 19
2017 EC-04 27 54 17 0 2 0 0 81 2 39
2017 EC-05 32 48 14 4 2 0 0 80 6 87
2017 EC-06 46 40 3 7 5 0 0 85 11 87
2017 EC-07 43 37 9 8 3 0 0 80 10 76
2014 EC 39 40 11 5 4 0 0 80 9 319
2014 EC-02 50 27 12 8 4 0 0 77 12 26
2014 EC-04 48 32 3 13 3 0 0 81 16 31
2014 EC-05 39 49 6 1 4 0 0 89 6 71
2014 EC-06 37 40 18 3 2 0 0 77 5 102
2014 EC-07 32 45 10 8 4 0 0 77 13 71
2011 EC 34 46 8 7 5 0 0 80 12 236
2011 EC-02 20 55 10 10 5 0 0 75 15 20
2011 EC-03 30 60 0 10 0 0 0 90 10 10
2011 EC-04 38 50 4 0 8 0 0 88 8 24
2011 EC-05 36 42 4 12 6 0 0 78 18 50
2011 EC-06 30 46 10 4 7 1 0 77 12 67
2011 EC-07 40 43 10 5 2 0 0 83 7 58

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 35 36 16 9 3 0 0 72 12 373
2018 EC-02 68 15 15 3 0 0 0 82 3 34
2018 EC-03 10 57 29 5 0 0 0 67 5 21
2018 EC-04 41 38 18 3 0 0 0 79 3 39
2018 EC-05 32 38 13 17 1 0 0 69 18 72
2018 EC-06 40 37 16 5 3 0 0 76 8 126
2018 EC-07 22 38 14 16 9 0 0 61 25 76
2017 EC 32 43 13 8 4 0 0 76 12 347
2017 EC-02 33 58 6 3 0 0 0 91 3 31
2017 EC-03 42 26 16 6 10 0 0 68 16 19
2017 EC-04 29 56 7 8 0 0 0 85 8 39
2017 EC-05 40 43 10 2 5 0 0 83 7 88
2017 EC-06 37 43 12 6 2 0 0 80 8 88
2017 EC-07 18 37 20 17 8 0 0 55 25 76
2014 EC 24 41 18 8 7 0 0 66 16 320
2014 EC-02 38 46 15 0 0 0 0 85 0 26
2014 EC-04 35 42 16 6 0 0 0 77 6 31
2014 EC-05 27 49 15 3 6 0 0 76 8 71
2014 EC-06 21 43 20 10 5 0 1 65 15 103
2014 EC-07 10 35 21 17 17 0 0 45 34 71
2011 EC 21 44 21 10 3 0 0 66 13 236
2011 EC-02 20 60 15 0 5 0 0 80 5 20
2011 EC-03 30 30 30 10 0 0 0 60 10 10
2011 EC-04 17 46 29 8 0 0 0 63 8 24
2011 EC-05 34 44 18 4 0 0 0 78 4 50
2011 EC-06 24 45 19 7 3 0 1 70 11 67
2011 EC-07 9 34 26 24 7 0 0 43 31 58

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 7 24 44 18 6 1 0 24 31 373
2018 EC-02 0 29 26 34 9 3 0 44 29 35
2018 EC-03 10 29 52 5 5 0 0 10 38 21
2018 EC-04 5 15 56 15 8 0 0 23 21 39
2018 EC-05 10 31 38 14 6 1 0 20 41 71
2018 EC-06 7 20 46 21 6 1 0 26 27 126
2018 EC-07 7 22 49 16 7 0 0 22 29 76
2017 EC 10 25 42 15 6 1 2 21 36 344
2017 EC-02 3 24 43 21 9 0 0 30 27 31
2017 EC-03 5 22 34 16 22 0 0 39 27 18
2017 EC-04 10 30 45 10 2 2 0 13 41 38
2017 EC-05 9 23 41 17 5 2 3 23 34 88
2017 EC-06 14 19 43 15 6 0 3 21 34 87
2017 EC-07 10 33 43 10 3 0 0 13 43 76
2014 EC 10 29 41 14 5 0 1 20 39 320
2014 EC-02 4 15 54 12 15 0 0 27 19 26
2014 EC-04 6 29 35 23 3 0 3 27 37 31
2014 EC-05 7 24 42 21 4 1 0 26 31 71
2014 EC-06 12 29 38 14 7 0 1 21 41 103
2014 EC-07 13 41 42 4 0 0 0 4 54 71
2011 EC 12 34 39 11 3 0 1 14 47 235
2011 EC-02 10 40 40 10 0 0 0 10 50 20
2011 EC-03 0 30 50 10 10 0 0 20 30 10
2011 EC-04 21 21 33 21 4 0 0 25 42 24
2011 EC-05 14 35 37 10 2 0 2 13 50 49
2011 EC-06 12 39 36 10 3 0 0 13 51 67
2011 EC-07 9 33 45 9 2 2 2 11 43 58

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 4 12 29 36 15 1 1 53 17 371
2018 EC-02 6 17 14 29 29 3 3 61 24 35
2018 EC-03 5 15 20 40 20 0 0 60 20 20
2018 EC-04 5 5 36 33 21 0 0 54 10 39
2018 EC-05 6 20 18 41 11 3 1 54 26 71
2018 EC-06 3 10 31 39 13 2 2 54 13 125
2018 EC-07 3 9 41 34 13 0 0 47 12 76
2017 EC 6 17 31 27 14 2 3 43 24 345
2017 EC-02 3 21 30 34 12 0 0 46 24 31
2017 EC-03 0 22 11 28 34 0 5 65 23 18
2017 EC-04 5 12 27 33 17 2 2 53 19 38
2017 EC-05 7 16 32 19 18 5 3 41 25 88
2017 EC-06 7 13 33 34 8 1 4 44 21 88
2017 EC-07 9 20 38 23 10 0 0 33 29 76
2014 EC 6 13 29 33 13 3 3 49 21 320
2014 EC-02 4 4 15 42 19 8 8 73 9 26
2014 EC-04 3 19 19 35 19 0 3 57 23 31
2014 EC-05 4 11 24 41 14 3 3 58 16 71
2014 EC-06 5 17 25 34 16 3 1 52 22 103
2014 EC-07 8 13 51 24 1 1 1 26 22 71
2011 EC 9 16 26 34 11 2 2 47 26 235
2011 EC-02 5 5 35 40 15 0 0 55 10 20
2011 EC-03 0 10 10 50 30 0 0 80 10 10
2011 EC-04 8 17 17 33 21 4 0 57 26 24
2011 EC-05 12 14 16 37 12 4 4 53 29 49
2011 EC-06 9 18 28 34 7 1 1 43 28 67
2011 EC-07 9 19 38 26 7 0 2 33 28 58

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 13 23 39 17 6 1 1 24 37 372
2018 EC-02 18 24 29 21 9 0 0 29 41 34
2018 EC-03 14 24 43 14 5 0 0 19 38 21
2018 EC-04 8 21 54 8 10 0 0 18 28 39
2018 EC-05 11 27 32 18 7 3 1 26 40 71
2018 EC-06 16 21 40 18 3 1 1 22 37 126
2018 EC-07 11 24 39 18 7 1 0 25 35 76
2017 EC 15 25 36 17 5 0 2 22 41 346
2017 EC-02 9 21 39 24 6 0 0 30 31 31
2017 EC-03 17 11 17 33 11 0 11 50 31 18
2017 EC-04 20 41 27 5 5 0 2 10 63 39
2017 EC-05 13 20 35 22 7 0 3 30 34 88
2017 EC-06 16 22 36 18 4 1 2 23 39 88
2017 EC-07 16 26 45 9 4 0 0 13 42 76
2014 EC 18 28 33 13 6 2 1 20 46 320
2014 EC-02 8 31 23 23 8 4 4 33 42 26
2014 EC-04 19 26 29 16 6 0 3 23 47 31
2014 EC-05 15 21 45 14 3 1 0 17 37 71
2014 EC-06 17 26 35 14 8 1 0 22 43 103
2014 EC-07 21 38 25 11 3 1 0 14 60 71
2011 EC 15 23 39 13 7 1 3 21 38 234
2011 EC-02 30 15 30 20 0 0 5 21 47 20
2011 EC-03 0 20 30 20 20 0 10 44 22 10
2011 EC-04 13 29 42 8 8 0 0 17 42 24
2011 EC-05 12 24 37 10 10 2 4 22 39 49
2011 EC-06 20 21 42 9 6 2 0 15 42 66
2011 EC-07 10 22 40 21 3 0 3 25 34 58

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 10 24 39 20 7 1 0 27 34 369
2018 EC-02 9 9 34 31 17 0 0 49 17 35
2018 EC-04 10 13 46 23 8 0 0 31 23 39
2018 EC-05 7 31 34 21 6 1 0 27 39 71
2018 EC-06 11 26 35 22 6 1 0 28 37 124
2018 EC-07 12 25 47 9 7 0 0 16 37 75
2017 EC 10 29 35 19 5 0 2 25 39 345
2017 EC-02 6 12 34 42 6 0 0 48 18 31
2017 EC-03 6 33 27 22 11 0 0 33 39 18
2017 EC-04 10 23 37 22 5 0 2 28 34 38
2017 EC-05 5 25 42 21 3 0 5 25 31 88
2017 EC-06 11 22 38 18 8 0 2 26 34 88
2017 EC-07 16 48 25 8 4 0 0 12 63 76
2014 EC 16 25 38 14 5 0 1 20 42 319
2014 EC-02 4 20 28 24 16 4 4 43 26 25
2014 EC-04 13 13 39 23 6 0 6 31 28 31
2014 EC-05 15 20 44 15 6 0 0 21 35 71
2014 EC-06 16 27 42 13 3 0 0 16 43 103
2014 EC-07 23 37 34 7 0 0 0 7 59 71
2011 EC 9 26 44 15 4 0 1 19 36 235
2011 EC-02 10 25 35 25 5 0 0 30 35 20
2011 EC-03 0 30 30 30 0 0 10 33 33 10
2011 EC-04 4 17 38 33 8 0 0 42 21 24
2011 EC-05 4 24 39 24 6 0 2 31 29 49
2011 EC-06 13 28 49 4 4 0 0 9 42 67
2011 EC-07 14 31 48 7 0 0 0 7 45 58

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 12 22 32 22 10 1 1 33 35 371
2018 EC-02 11 11 11 26 29 3 9 61 26 35
2018 EC-03 14 29 29 10 19 0 0 29 43 21
2018 EC-04 10 10 36 36 5 3 0 42 21 39
2018 EC-05 11 23 34 18 13 1 0 31 34 71
2018 EC-06 7 23 36 26 6 2 1 32 31 124
2018 EC-07 21 26 30 16 7 0 0 22 47 76
2017 EC 15 17 31 23 8 1 5 33 34 345
2017 EC-02 6 18 25 24 9 0 18 40 29 31
2017 EC-03 23 0 38 11 11 5 11 27 27 18
2017 EC-04 8 15 32 35 7 0 2 44 23 38
2017 EC-05 16 15 28 26 6 2 7 35 34 88
2017 EC-06 12 15 28 29 11 1 3 42 28 88
2017 EC-07 21 28 37 8 5 1 0 13 49 76
2014 EC 17 27 32 14 6 3 3 20 46 320
2014 EC-02 12 19 19 19 12 8 12 38 38 26
2014 EC-04 16 23 29 13 13 0 6 28 41 31
2014 EC-05 20 13 32 21 8 3 3 31 34 71
2014 EC-06 14 31 36 13 3 4 0 16 46 103
2014 EC-07 20 38 34 7 0 1 0 7 59 71
2011 EC 14 31 29 16 6 1 3 22 48 236
2011 EC-02 10 25 20 35 5 0 5 42 37 20
2011 EC-03 10 20 40 20 0 0 10 22 33 10
2011 EC-04 8 25 13 38 13 4 0 52 35 24
2011 EC-05 14 22 34 18 8 0 4 27 38 50
2011 EC-06 13 33 31 13 6 0 3 20 48 67
2011 EC-07 22 41 28 3 2 2 2 5 66 58

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 8 15 31 29 14 1 1 44 24 372
2018 EC-02 3 15 18 29 26 3 6 61 19 34
2018 EC-03 14 24 19 19 24 0 0 43 38 21
2018 EC-04 8 8 46 28 10 0 0 38 15 39
2018 EC-05 11 17 28 24 15 1 3 41 29 71
2018 EC-06 8 11 36 32 10 2 1 43 20 126
2018 EC-07 5 21 29 34 11 0 0 45 26 76
2017 EC 9 18 33 24 9 1 4 36 29 345
2017 EC-02 12 25 21 21 15 0 6 38 39 31
2017 EC-03 6 11 39 22 11 5 5 37 19 18
2017 EC-04 10 10 43 22 12 2 0 36 21 38
2017 EC-05 6 20 30 32 6 2 5 40 28 88
2017 EC-06 11 12 34 24 12 1 6 38 25 88
2017 EC-07 10 28 36 21 4 0 1 25 39 76
2014 EC 9 13 29 31 12 3 3 46 24 319
2014 EC-02 12 12 23 19 19 4 12 45 27 26
2014 EC-04 3 23 16 35 16 0 6 55 28 31
2014 EC-05 10 7 30 30 17 6 1 50 18 71
2014 EC-06 8 14 31 35 9 3 0 45 22 102
2014 EC-07 11 17 35 30 4 1 1 35 29 71
2011 EC 7 17 32 32 7 1 3 41 25 234
2011 EC-02 5 5 40 35 10 0 5 47 11 20
2011 EC-03 0 10 20 50 0 10 10 63 13 10
2011 EC-04 4 17 33 29 8 4 4 41 23 24
2011 EC-05 10 18 24 33 10 0 4 45 30 49
2011 EC-06 9 17 29 30 11 2 3 43 27 66
2011 EC-07 3 21 40 33 2 0 2 35 25 58

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 14 20 38 17 8 1 1 25 35 374
2018 EC-02 20 11 40 11 11 3 3 24 33 35
2018 EC-03 14 14 48 14 10 0 0 24 29 21
2018 EC-04 5 21 46 18 10 0 0 28 26 39
2018 EC-05 14 26 36 11 7 1 4 19 43 72
2018 EC-06 17 14 37 24 6 2 1 30 32 126
2018 EC-07 12 29 36 16 8 0 0 24 41 76
2017 EC 13 23 37 14 7 2 4 22 39 345
2017 EC-02 12 24 37 9 9 0 9 20 40 31
2017 EC-03 23 5 22 22 16 11 0 44 32 18
2017 EC-04 17 23 33 15 2 7 2 19 44 38
2017 EC-05 9 22 37 18 8 2 3 28 33 88
2017 EC-06 11 25 35 16 8 1 4 25 38 88
2017 EC-07 16 28 42 8 4 0 3 12 45 76
2014 EC 11 24 36 15 8 3 3 24 38 319
2014 EC-02 0 27 31 15 19 4 4 38 29 26
2014 EC-04 16 23 19 26 6 0 10 36 43 31
2014 EC-05 7 21 43 19 9 1 0 28 29 70
2014 EC-06 10 23 43 12 10 1 2 22 34 103
2014 EC-07 17 32 32 10 1 6 1 12 53 71
Top of Page

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 27 28 15 8 6 10 6 66 16 372
2018 EC-02 40 17 9 6 9 17 3 71 18 35
2018 EC-03 33 24 10 10 5 10 10 71 18 21
2018 EC-04 23 36 21 8 0 8 5 68 9 39
2018 EC-05 21 31 18 7 6 13 4 63 15 71
2018 EC-06 26 25 16 10 7 10 7 61 20 126
2018 EC-07 32 35 12 4 5 5 7 76 11 75
2017 EC 31 28 16 7 5 7 5 67 15 346
2017 EC-02 24 24 18 6 6 6 15 62 15 31
2017 EC-03 42 10 10 11 5 16 5 66 20 19
2017 EC-04 29 27 22 5 5 10 2 63 11 39
2017 EC-05 29 24 14 13 6 7 8 62 22 87
2017 EC-06 28 29 20 4 6 8 4 65 12 88
2017 EC-07 41 37 9 5 5 1 1 80 11 76
2014 EC 37 25 15 9 4 5 4 69 15 320
2014 EC-02 65 15 8 4 0 4 4 88 4 26
2014 EC-04 42 23 13 10 3 6 3 71 14 31
2014 EC-05 32 21 20 10 1 7 8 63 13 71
2014 EC-06 35 26 16 11 5 4 4 66 17 103
2014 EC-07 31 34 17 8 6 3 1 68 15 71

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 55 26 6 7 5 0 1 82 13 370
2018 EC-02 63 20 0 11 6 0 0 83 17 35
2018 EC-03 40 40 10 5 5 0 0 80 10 20
2018 EC-04 67 21 8 3 3 0 0 87 5 39
2018 EC-05 48 30 6 8 8 0 0 77 17 71
2018 EC-06 50 30 6 7 6 0 1 81 13 125
2018 EC-07 68 17 5 7 1 0 1 86 8 75
2017 EC 54 28 6 7 5 0 0 82 12 347
2017 EC-02 46 36 9 6 3 0 0 82 9 31
2017 EC-03 53 32 0 5 10 0 0 84 16 19
2017 EC-04 49 27 10 12 2 0 0 75 15 39
2017 EC-05 50 30 8 7 6 0 0 79 13 88
2017 EC-06 59 24 4 7 7 0 0 82 13 88
2017 EC-07 60 30 3 4 3 0 0 91 7 76
2014 EC 55 26 7 7 4 0 0 82 11 320
2014 EC-02 77 19 0 4 0 0 0 96 4 26
2014 EC-04 48 39 6 6 0 0 0 87 6 31
2014 EC-05 56 24 10 4 6 0 0 80 10 71
2014 EC-06 50 28 8 11 4 0 0 78 15 103
2014 EC-07 55 25 7 8 4 0 0 80 13 71

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 15 20 17 15 6 21 7 48 29 372
2018 EC-02 11 20 9 17 6 23 14 50 36 35
2018 EC-03 14 5 14 29 10 24 5 27 53 21
2018 EC-04 10 23 26 10 3 26 3 46 18 39
2018 EC-05 11 15 21 17 4 25 6 39 31 71
2018 EC-06 14 11 16 17 8 25 9 38 38 126
2018 EC-07 23 40 15 5 4 9 4 72 11 75
2017 EC 15 20 19 12 5 25 4 49 24 347
2017 EC-02 18 10 27 9 9 24 3 38 25 31
2017 EC-03 21 5 16 10 5 42 0 45 27 19
2017 EC-04 12 15 19 10 3 41 0 46 21 39
2017 EC-05 11 19 17 10 3 32 7 50 22 88
2017 EC-06 12 18 20 11 10 22 6 42 30 88
2017 EC-07 21 36 14 20 1 5 3 61 23 76
2014 EC 11 18 18 18 8 21 7 41 35 319
2014 EC-02 20 24 4 4 0 40 8 85 8 25
2014 EC-04 6 13 19 16 13 29 3 29 43 31
2014 EC-05 14 14 21 14 7 24 6 40 30 71
2014 EC-06 3 17 19 21 9 22 8 29 43 103
2014 EC-07 17 25 18 21 6 7 6 48 31 71

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 64 25 3 5 2 0 0 89 8 372
2018 EC-02 63 26 3 0 9 0 0 89 9 35
2018 EC-03 62 24 5 5 5 0 0 86 10 21
2018 EC-04 72 23 3 3 0 0 0 95 3 39
2018 EC-05 62 27 1 7 1 1 0 90 9 71
2018 EC-06 62 26 2 7 2 0 0 88 10 126
2018 EC-07 68 23 4 4 0 0 1 92 4 75
2017 EC 60 29 5 4 2 0 0 89 6 346
2017 EC-02 61 27 6 3 3 0 0 88 6 31
2017 EC-03 53 47 0 0 0 0 0 100 0 19
2017 EC-04 64 24 10 0 2 0 0 88 2 39
2017 EC-05 59 30 5 5 1 1 0 90 6 87
2017 EC-06 62 24 4 7 3 0 0 85 10 88
2017 EC-07 61 32 5 1 1 0 0 92 3 76
2014 EC 56 29 6 6 2 0 0 86 8 320
2014 EC-02 77 19 0 4 0 0 0 96 4 26
2014 EC-04 48 35 13 3 0 0 0 84 3 31
2014 EC-05 59 31 4 6 0 0 0 90 6 71
2014 EC-06 51 33 6 7 3 0 0 84 10 103
2014 EC-07 56 27 6 8 3 0 0 83 11 71

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 59 30 6 3 2 0 0 89 5 372
2018 EC-02 63 26 0 3 9 0 0 89 11 35
2018 EC-03 67 24 0 5 5 0 0 90 10 21
2018 EC-04 62 28 3 5 0 3 0 92 5 39
2018 EC-05 51 35 11 1 1 0 0 86 3 71
2018 EC-06 58 31 5 5 2 0 0 89 6 126
2018 EC-07 64 25 8 0 3 0 0 89 3 75
Top of Page

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 43 35 9 8 4 0 0 79 12 368
2018 EC-02 54 26 6 9 6 0 0 80 14 35
2018 EC-03 48 29 14 10 0 0 0 76 10 21
2018 EC-04 45 42 3 11 0 0 0 87 11 38
2018 EC-05 30 55 4 8 3 0 0 85 11 71
2018 EC-06 42 31 11 10 6 0 1 73 15 124
2018 EC-07 54 28 9 3 5 0 0 82 8 74
2017 EC 41 37 8 9 3 0 1 79 13 347
2017 EC-02 30 49 15 3 3 0 0 79 6 31
2017 EC-03 27 52 0 21 0 0 0 79 21 19
2017 EC-04 46 32 10 12 0 0 0 78 12 39
2017 EC-05 40 36 10 9 2 1 1 78 12 88
2017 EC-06 43 31 8 8 8 0 2 76 16 88
2017 EC-07 49 34 5 10 1 0 0 83 12 76
2014 EC 46 32 10 7 4 0 0 78 11 320
2014 EC-02 50 35 12 4 0 0 0 85 4 26
2014 EC-04 58 13 10 13 6 0 0 71 19 31
2014 EC-05 54 31 8 6 1 0 0 85 7 71
2014 EC-06 42 36 12 8 3 0 0 78 11 103
2014 EC-07 38 34 13 7 7 1 0 73 14 71
2011 EC 37 38 10 8 6 1 0 76 14 236
2011 EC-02 30 60 5 5 0 0 0 90 5 20
2011 EC-03 40 60 0 0 0 0 0 100 0 10
2011 EC-04 33 33 8 8 13 0 4 70 22 24
2011 EC-05 30 50 6 8 4 2 0 82 12 50
2011 EC-06 49 24 12 9 6 0 0 73 15 67
2011 EC-07 34 34 14 7 9 2 0 70 16 58

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 51 29 8 5 4 2 0 83 9 366
2018 EC-02 60 26 6 6 3 0 0 86 9 35
2018 EC-03 62 14 0 14 10 0 0 76 24 21
2018 EC-04 42 47 5 0 3 3 0 92 3 38
2018 EC-05 40 39 4 6 4 6 1 85 11 70
2018 EC-06 51 27 10 5 4 2 0 80 9 124
2018 EC-07 64 21 7 4 4 0 0 85 8 73
2017 EC 50 31 10 3 4 1 0 82 8 347
2017 EC-02 46 33 12 6 3 0 0 79 9 31
2017 EC-03 43 47 10 0 0 0 0 90 0 19
2017 EC-04 56 37 5 0 3 0 0 92 3 39
2017 EC-05 43 34 9 2 6 5 1 82 8 88
2017 EC-06 57 24 9 3 7 0 0 81 10 88
2017 EC-07 52 26 13 7 1 0 0 79 8 76
2014 EC 50 31 10 4 3 2 1 82 7 320
2014 EC-02 69 12 8 0 0 8 4 91 0 26
2014 EC-04 45 35 13 6 0 0 0 81 6 31
2014 EC-05 56 31 6 6 0 1 0 89 6 71
2014 EC-06 46 33 11 5 4 1 1 80 9 103
2014 EC-07 45 32 14 1 6 1 0 79 7 71
2011 EC 45 29 9 7 7 2 0 76 14 234
2011 EC-02 55 25 10 5 5 0 0 80 10 20
2011 EC-03 50 50 0 0 0 0 0 100 0 10
2011 EC-04 33 42 8 4 8 0 4 78 13 24
2011 EC-05 48 30 4 10 6 2 0 80 16 50
2011 EC-06 48 20 14 8 9 2 0 69 17 66
2011 EC-07 40 30 11 9 5 5 0 74 15 57

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 50 31 8 7 4 0 0 81 11 366
2018 EC-02 54 29 6 11 0 0 0 83 11 35
2018 EC-03 57 29 10 0 5 0 0 86 5 21
2018 EC-04 51 41 3 5 0 0 0 92 5 37
2018 EC-05 41 36 7 10 4 0 1 78 14 70
2018 EC-06 47 31 10 7 4 1 0 78 11 124
2018 EC-07 62 22 7 4 5 0 0 84 9 74
2017 EC 48 32 8 8 4 1 0 80 12 346
2017 EC-02 37 36 15 6 3 3 0 75 9 31
2017 EC-03 37 42 16 5 0 0 0 79 5 19
2017 EC-04 45 28 12 13 0 2 0 74 13 38
2017 EC-05 45 31 9 9 5 0 1 77 14 88
2017 EC-06 57 27 4 4 7 0 0 84 11 88
2017 EC-07 51 33 4 9 3 0 0 84 12 76
2014 EC 46 34 8 7 4 0 0 81 11 320
2014 EC-02 46 38 12 4 0 0 0 85 4 26
2014 EC-04 52 23 3 16 6 0 0 74 23 31
2014 EC-05 52 31 8 4 4 0 0 83 8 71
2014 EC-06 45 38 9 6 3 0 0 83 9 103
2014 EC-07 41 37 7 8 6 0 1 79 14 71
2011 EC 41 33 10 9 6 0 0 74 16 236
2011 EC-02 45 40 5 5 5 0 0 85 10 20
2011 EC-03 30 60 10 0 0 0 0 90 0 10
2011 EC-04 33 29 4 17 13 0 4 65 30 24
2011 EC-05 42 40 4 6 8 0 0 82 14 50
2011 EC-06 46 22 18 6 7 0 0 69 13 67
2011 EC-07 38 31 12 14 3 2 0 70 18 58

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 67 20 7 3 2 1 0 87 5 367
2018 EC-02 83 6 9 0 0 3 0 91 0 35
2018 EC-03 81 10 0 5 5 0 0 90 10 21
2018 EC-04 74 21 3 3 0 0 0 95 3 38
2018 EC-05 57 27 9 3 3 0 1 86 6 70
2018 EC-06 64 23 9 2 2 1 0 87 4 124
2018 EC-07 70 15 4 7 4 0 0 85 11 74
2017 EC 59 28 7 3 2 1 0 88 5 346
2017 EC-02 58 27 9 3 3 0 0 85 6 31
2017 EC-03 64 26 5 0 5 0 0 90 5 19
2017 EC-04 63 22 10 5 0 0 0 85 5 39
2017 EC-05 59 33 6 0 1 1 0 93 1 88
2017 EC-06 64 22 3 4 4 1 0 88 9 88
2017 EC-07 52 32 12 4 0 0 0 84 4 75

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 52 27 8 7 5 0 0 79 12 366
2018 EC-02 66 20 6 3 6 0 0 86 9 35
2018 EC-03 48 33 0 5 14 0 0 81 19 21
2018 EC-04 68 22 3 5 0 3 0 92 6 37
2018 EC-05 34 49 6 3 9 0 0 83 11 70
2018 EC-06 53 19 14 10 5 0 0 72 15 124
2018 EC-07 57 24 8 7 4 0 0 81 11 74
2017 EC 53 29 8 6 4 1 0 82 10 346
2017 EC-02 49 33 9 6 0 3 0 84 6 31
2017 EC-03 42 42 5 5 5 0 0 84 10 19
2017 EC-04 47 32 15 7 0 0 0 78 7 39
2017 EC-05 51 33 9 2 3 1 0 85 6 88
2017 EC-06 59 20 4 9 8 0 0 79 17 88
2017 EC-07 56 27 7 8 3 0 0 83 11 75
2014 EC 47 33 9 8 4 0 0 80 11 320
2014 EC-02 54 35 8 4 0 0 0 88 4 26
2014 EC-04 48 32 3 13 3 0 0 81 16 31
2014 EC-05 51 32 10 6 1 0 0 83 7 71
2014 EC-06 42 35 11 9 4 0 0 77 13 103
2014 EC-07 46 32 10 6 6 0 0 79 11 71
Top of Page

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 26 29 19 3 4 3 15 67 10 89
2018 EC-06 23 31 15 8 0 8 15 70 10 13
2018 EC-07 28 29 17 3 6 1 16 68 11 69
2017 EC 28 35 13 10 2 2 10 71 14 90
2017 EC-06 27 36 9 18 9 0 0 64 27 11
2017 EC-07 29 33 11 10 1 3 12 74 13 72
2014 EC 19 39 13 8 4 4 14 71 14 79
2014 EC-07 18 41 12 6 5 3 15 72 13 66

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 28 34 14 11 4 8 0 68 17 371
2018 EC-02 43 26 11 6 6 9 0 75 13 35
2018 EC-03 29 48 10 5 5 5 0 80 10 21
2018 EC-04 46 26 8 5 0 15 0 85 6 39
2018 EC-05 28 32 17 11 4 7 0 65 17 71
2018 EC-06 22 36 15 13 5 9 0 63 20 126
2018 EC-07 23 39 15 12 4 5 1 67 17 74
2017 EC 26 39 16 9 3 5 1 70 13 347
2017 EC-02 39 42 9 3 0 7 0 87 3 31
2017 EC-03 37 26 16 0 10 10 0 70 12 19
2017 EC-04 25 51 5 12 0 7 0 82 13 39
2017 EC-05 31 29 18 8 3 8 2 67 13 88
2017 EC-06 24 39 21 6 4 4 1 67 11 88
2017 EC-07 20 47 12 20 1 0 0 67 21 76
2014 EC 27 37 16 6 4 9 1 71 11 320
2014 EC-02 42 42 8 4 0 4 0 88 4 26
2014 EC-04 32 26 23 10 3 3 3 62 14 31
2014 EC-05 23 37 11 3 4 21 1 76 9 71
2014 EC-06 25 37 21 5 2 9 1 69 8 103
2014 EC-07 23 42 14 11 7 3 0 67 19 71
2011 EC 26 27 17 14 7 9 1 59 23 236
2011 EC-02 25 30 20 15 5 0 5 58 21 20
2011 EC-03 20 60 10 0 0 0 10 89 0 10
2011 EC-04 13 25 17 13 8 21 4 50 28 24
2011 EC-05 22 30 16 12 6 14 0 60 21 50
2011 EC-06 30 24 16 13 9 7 0 58 24 67
2011 EC-07 33 21 16 17 7 7 0 57 26 58

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 25 40 15 13 5 1 0 66 18 368
2018 EC-02 43 29 6 14 9 0 0 71 23 35
2018 EC-03 29 52 5 10 5 0 0 81 14 21
2018 EC-04 39 50 8 3 0 0 0 89 3 38
2018 EC-05 23 35 24 7 8 3 0 59 16 71
2018 EC-06 23 41 17 15 4 0 0 64 19 125
2018 EC-07 15 41 18 18 5 3 0 58 24 73
2017 EC 24 41 16 12 5 2 1 67 17 347
2017 EC-02 30 42 18 6 0 3 0 75 6 31
2017 EC-03 42 26 21 0 10 0 0 68 10 19
2017 EC-04 22 41 19 15 0 2 0 65 15 39
2017 EC-05 26 41 11 11 6 3 1 70 18 88
2017 EC-06 20 48 16 6 8 1 1 70 14 88
2017 EC-07 24 34 14 24 4 0 0 58 28 76
2014 EC 23 39 18 12 5 3 0 65 17 320
2014 EC-02 46 42 4 4 0 4 0 92 4 26
2014 EC-04 23 39 16 13 10 0 0 61 23 31
2014 EC-05 23 39 18 8 3 8 0 68 12 71
2014 EC-06 17 43 20 16 2 2 1 61 18 103
2014 EC-07 23 35 20 13 8 1 0 59 21 71
2011 EC 22 40 16 12 7 2 1 64 20 236
2011 EC-02 25 20 20 25 5 0 5 47 32 20
2011 EC-03 20 70 0 0 0 0 10 100 0 10
2011 EC-04 13 50 17 8 8 0 4 65 17 24
2011 EC-05 26 30 18 16 8 2 0 57 24 50
2011 EC-06 22 39 19 9 7 3 0 63 17 67
2011 EC-07 21 47 10 14 5 3 0 70 20 58

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 16 35 21 21 5 2 0 52 26 371
2018 EC-02 29 34 9 17 6 6 0 67 24 35
2018 EC-03 30 30 10 25 5 0 0 60 30 20
2018 EC-04 21 46 18 15 0 0 0 67 15 39
2018 EC-05 15 27 28 18 8 3 0 43 28 71
2018 EC-06 14 32 24 23 5 2 0 47 28 126
2018 EC-07 11 44 19 20 5 1 0 55 26 75
2017 EC 18 39 20 14 7 2 1 58 21 347
2017 EC-02 18 45 24 6 3 3 0 66 10 31
2017 EC-03 37 36 11 0 16 0 0 74 16 19
2017 EC-04 8 41 19 24 5 2 0 50 30 39
2017 EC-05 24 40 18 7 6 5 1 67 13 88
2017 EC-06 17 35 27 13 7 0 1 52 20 88
2017 EC-07 13 39 14 22 9 1 0 53 32 76
2014 EC 16 31 24 18 7 4 1 48 26 320
2014 EC-02 42 38 12 8 0 0 0 81 8 26
2014 EC-04 16 26 23 26 10 0 0 42 35 31
2014 EC-05 13 37 28 8 6 7 1 54 15 71
2014 EC-06 13 30 20 24 7 5 1 45 33 103
2014 EC-07 10 30 30 23 7 1 0 40 30 71
2011 EC 12 44 17 14 6 6 0 60 22 236
2011 EC-02 25 35 5 25 10 0 0 60 35 20
2011 EC-03 10 60 20 0 0 10 0 78 0 10
2011 EC-04 8 38 21 17 13 4 0 48 30 24
2011 EC-05 14 30 20 14 10 12 0 50 27 50
2011 EC-06 9 45 19 15 4 7 0 58 21 67
2011 EC-07 14 57 16 9 3 2 0 72 12 58

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 13 34 17 24 11 1 0 48 35 371
2018 EC-02 26 26 14 26 3 6 0 55 30 35
2018 EC-03 19 29 5 43 5 0 0 48 48 21
2018 EC-04 15 41 13 26 5 0 0 56 31 39
2018 EC-05 11 27 21 29 11 0 0 39 40 70
2018 EC-06 7 37 17 24 14 2 0 44 39 126
2018 EC-07 19 39 19 12 12 0 0 57 24 75
2017 EC 15 39 16 18 9 1 1 56 28 347
2017 EC-02 18 40 15 12 12 3 0 60 24 31
2017 EC-03 32 21 16 16 10 6 0 55 28 19
2017 EC-04 15 24 29 17 12 2 0 40 30 39
2017 EC-05 14 44 10 22 7 2 1 60 29 88
2017 EC-06 12 42 18 18 9 0 1 55 27 88
2017 EC-07 17 41 13 19 10 0 0 58 29 76
2014 EC 19 38 19 15 8 2 1 58 23 320
2014 EC-02 42 35 12 12 0 0 0 77 12 26
2014 EC-04 23 26 16 19 16 0 0 48 35 31
2014 EC-05 11 37 24 13 10 4 1 51 24 71
2014 EC-06 13 40 22 17 7 1 1 53 24 103
2014 EC-07 21 44 15 11 7 1 0 66 19 71
2011 EC 11 38 13 25 11 3 0 50 37 236
2011 EC-02 5 40 10 25 20 0 0 45 45 20
2011 EC-03 0 60 10 10 0 20 0 75 13 10
2011 EC-04 13 25 13 29 17 4 0 39 48 24
2011 EC-05 10 36 8 28 14 4 0 48 44 50
2011 EC-06 7 40 16 27 7 1 0 48 35 67
2011 EC-07 17 38 12 21 10 2 0 56 32 58
Top of Page

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 32 46 12 8 2 1 0 78 10 370
2018 EC-02 41 38 9 9 3 0 0 79 12 34
2018 EC-03 29 67 0 5 0 0 0 95 5 21
2018 EC-04 41 36 13 8 0 3 0 79 8 39
2018 EC-05 31 40 19 6 4 0 0 71 10 72
2018 EC-06 29 50 12 8 1 1 0 79 9 126
2018 EC-07 32 47 10 7 4 1 0 79 11 73
2017 EC 32 44 13 7 2 1 0 77 10 347
2017 EC-02 33 57 9 0 0 0 0 91 0 31
2017 EC-03 32 42 10 11 6 0 0 73 16 19
2017 EC-04 27 53 12 7 0 0 0 81 7 39
2017 EC-05 34 35 17 9 2 2 0 71 12 88
2017 EC-06 34 40 15 6 3 1 1 76 9 88
2017 EC-07 30 46 10 10 3 0 0 76 13 76
2014 EC 30 45 15 8 3 0 0 75 10 320
2014 EC-02 31 50 19 0 0 0 0 81 0 26
2014 EC-04 26 48 13 10 3 0 0 74 13 31
2014 EC-05 21 55 18 4 1 0 0 76 6 71
2014 EC-06 32 44 12 10 2 1 0 76 12 103
2014 EC-07 37 35 17 7 4 0 0 72 11 71
2011 EC 30 47 11 6 5 1 0 78 11 235
2011 EC-02 10 50 20 15 0 0 5 63 16 20
2011 EC-03 40 50 10 0 0 0 0 90 0 10
2011 EC-04 25 38 13 13 8 4 0 65 22 24
2011 EC-05 32 44 10 10 4 0 0 76 14 50
2011 EC-06 31 52 10 3 1 1 0 85 5 67
2011 EC-07 33 46 7 4 11 0 0 79 14 57

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 38 35 11 8 4 2 2 76 13 370
2018 EC-02 35 38 6 9 6 6 0 78 16 34
2018 EC-03 33 48 0 10 5 0 5 85 15 21
2018 EC-04 28 36 18 10 0 8 0 69 11 39
2018 EC-05 31 28 18 11 7 4 0 62 19 71
2018 EC-06 38 37 10 7 4 1 4 78 12 126
2018 EC-07 55 32 7 4 1 0 0 88 5 74
2017 EC 35 40 12 7 3 3 1 78 9 346
2017 EC-02 28 38 13 18 0 0 3 68 19 30
2017 EC-03 37 26 5 21 0 11 0 71 23 19
2017 EC-04 30 32 27 2 2 7 0 66 5 39
2017 EC-05 31 53 5 5 3 1 2 87 8 88
2017 EC-06 39 36 12 6 3 2 1 78 9 88
2017 EC-07 43 36 12 4 3 1 1 81 7 76
2014 EC 34 39 13 7 3 3 1 77 10 320
2014 EC-02 46 27 12 8 4 0 4 76 12 26
2014 EC-04 39 32 13 6 6 0 3 73 13 31
2014 EC-05 34 39 13 7 1 6 0 78 9 71
2014 EC-06 27 45 14 8 1 5 1 76 9 103
2014 EC-07 41 39 11 6 3 0 0 80 8 71
2011 EC 34 38 10 6 7 4 1 76 14 235
2011 EC-02 25 30 15 15 5 10 0 61 22 20
2011 EC-03 10 40 30 0 20 0 0 50 20 10
2011 EC-04 29 42 4 13 8 0 4 74 22 24
2011 EC-05 22 50 4 8 6 8 2 80 16 50
2011 EC-06 33 37 10 6 7 6 0 75 14 67
2011 EC-07 54 30 9 2 5 0 0 84 7 57

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 32 38 18 8 2 2 0 72 10 369
2018 EC-02 40 34 9 6 3 9 0 81 9 35
2018 EC-03 33 43 14 10 0 0 0 76 10 21
2018 EC-04 29 42 24 3 0 3 0 73 3 38
2018 EC-05 25 34 23 13 4 1 0 60 17 71
2018 EC-06 32 40 17 6 2 2 0 73 9 126
2018 EC-07 37 38 12 10 3 0 0 75 12 73

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 17 17 21 16 11 15 3 41 33 368
2018 EC-02 20 14 14 17 11 17 6 44 37 35
2018 EC-03 14 19 14 10 14 24 5 47 33 21
2018 EC-04 21 13 21 21 0 21 5 45 28 39
2018 EC-05 15 21 21 15 8 18 0 45 29 71
2018 EC-06 14 14 25 15 15 13 4 33 37 124
2018 EC-07 22 23 20 12 12 9 1 50 27 74
2017 EC 16 21 18 14 12 15 4 46 32 347
2017 EC-02 15 25 18 12 9 22 0 51 26 31
2017 EC-03 16 16 16 10 10 26 5 47 30 19
2017 EC-04 7 19 19 15 5 27 7 40 30 39
2017 EC-05 13 29 13 19 8 10 8 51 33 88
2017 EC-06 25 13 22 10 16 13 1 44 30 88
2017 EC-07 17 22 21 12 16 10 1 45 31 76
2014 EC 12 18 19 19 12 17 3 38 39 320
2014 EC-02 31 27 8 4 8 23 0 75 15 26
2014 EC-04 23 6 10 29 10 16 6 38 50 31
2014 EC-05 10 21 14 18 11 25 0 42 40 71
2014 EC-06 6 15 22 22 15 17 3 26 46 103
2014 EC-07 10 23 25 18 10 6 8 38 33 71
2011 EC 9 19 17 19 14 19 3 37 42 236
2011 EC-02 15 20 20 20 5 20 0 44 31 20
2011 EC-03 0 40 10 10 10 20 10 57 29 10
2011 EC-04 8 17 4 29 13 25 4 35 59 24
2011 EC-05 2 26 14 16 18 20 4 37 45 50
2011 EC-06 7 15 19 19 15 21 3 29 45 67
2011 EC-07 17 16 19 17 12 16 3 40 36 58

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 18 42 18 14 7 1 0 61 21 368
2018 EC-02 29 26 14 17 14 0 0 54 31 35
2018 EC-03 29 48 14 10 0 0 0 76 10 21
2018 EC-04 21 54 13 13 0 0 0 74 13 39
2018 EC-05 13 41 18 17 11 0 0 54 28 71
2018 EC-06 18 38 20 14 6 3 0 58 21 125
2018 EC-07 14 51 18 10 6 1 0 66 15 72
2017 EC 23 39 17 13 5 2 1 64 19 346
2017 EC-02 25 45 12 9 6 3 0 72 16 31
2017 EC-03 17 45 11 6 11 6 6 69 19 18
2017 EC-04 30 29 12 22 5 2 0 60 27 39
2017 EC-05 24 37 26 9 2 1 0 62 12 88
2017 EC-06 16 41 19 15 8 1 1 58 23 88
2017 EC-07 30 40 12 13 4 1 0 71 17 76
2014 EC 22 39 14 15 6 4 0 64 21 320
2014 EC-02 35 35 15 8 4 4 0 72 12 26
2014 EC-04 23 29 6 19 16 6 0 55 38 31
2014 EC-05 18 44 11 18 4 4 0 65 24 71
2014 EC-06 18 40 16 17 6 2 1 60 24 103
2014 EC-07 27 44 14 7 3 6 0 75 10 71
2011 EC 19 42 13 14 9 3 0 63 23 236
2011 EC-02 20 45 15 5 5 5 5 72 11 20
2011 EC-03 20 40 30 0 0 10 0 67 0 10
2011 EC-04 17 38 17 13 13 4 0 57 26 24
2011 EC-05 18 34 16 16 14 2 0 53 31 50
2011 EC-06 15 42 13 19 7 3 0 58 28 67
2011 EC-07 28 47 7 10 9 0 0 74 19 58

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 28 36 12 13 9 1 1 65 22 371
2018 EC-02 31 17 9 20 20 3 0 50 41 35
2018 EC-03 24 52 5 5 5 0 10 84 11 21
2018 EC-04 15 56 5 18 3 3 0 74 21 39
2018 EC-05 21 35 17 14 11 1 0 57 26 71
2018 EC-06 33 35 11 13 7 0 1 68 21 126
2018 EC-07 31 31 18 9 7 3 1 65 17 74
2017 EC 24 34 14 15 8 3 2 61 24 346
2017 EC-02 22 42 15 3 18 0 0 64 21 31
2017 EC-03 17 39 11 17 11 0 6 59 29 18
2017 EC-04 25 27 2 31 2 10 2 59 39 39
2017 EC-05 26 33 16 14 6 6 0 63 21 88
2017 EC-06 18 34 13 19 11 1 3 54 32 88
2017 EC-07 32 35 18 8 5 0 1 68 13 76
2014 EC 24 28 16 16 11 4 2 54 28 320
2014 EC-02 27 8 23 12 15 15 0 41 32 26
2014 EC-04 26 23 10 19 19 3 0 50 40 31
2014 EC-05 20 38 14 15 8 4 0 60 25 71
2014 EC-06 22 31 12 19 11 2 3 56 32 103
2014 EC-07 27 24 23 14 7 3 3 54 22 71
2011 EC 18 33 13 17 15 3 2 54 33 236
2011 EC-02 10 10 30 15 25 5 5 22 44 20
2011 EC-03 20 10 30 30 0 0 10 33 33 10
2011 EC-04 25 38 8 8 21 0 0 63 29 24
2011 EC-05 22 32 12 12 18 4 0 56 31 50
2011 EC-06 10 39 13 19 15 3 0 51 35 67
2011 EC-07 22 34 7 19 10 3 3 61 31 58

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 25 42 18 8 4 3 0 69 12 371
2018 EC-02 26 40 17 9 6 3 0 68 15 35
2018 EC-03 29 33 24 5 5 5 0 65 10 21
2018 EC-04 28 49 10 5 3 5 0 81 8 39
2018 EC-05 19 42 25 6 6 3 0 63 11 72
2018 EC-06 26 38 14 13 2 5 1 69 16 125
2018 EC-07 26 47 18 4 5 0 0 73 9 74
2017 EC 20 45 18 9 4 3 0 67 14 346
2017 EC-02 13 40 33 9 6 0 0 52 15 31
2017 EC-03 22 56 11 6 6 0 0 78 11 18
2017 EC-04 12 41 22 10 5 10 0 60 16 39
2017 EC-05 25 45 11 11 1 6 0 75 13 88
2017 EC-06 21 40 19 11 6 2 0 63 17 88
2017 EC-07 20 54 14 5 5 1 0 75 11 76

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 45 36 11 4 1 2 0 83 5 369
2018 EC-02 47 26 15 9 3 0 0 74 12 34
2018 EC-03 43 48 5 5 0 0 0 90 5 21
2018 EC-04 49 38 5 3 0 5 0 92 3 39
2018 EC-05 38 34 18 6 0 4 0 75 6 71
2018 EC-06 47 33 14 2 2 2 0 82 4 124
2018 EC-07 48 44 4 3 0 1 0 93 3 75
2017 EC 43 38 11 2 1 4 0 84 4 346
2017 EC-02 43 42 9 3 0 3 0 87 3 31
2017 EC-03 37 37 21 0 0 5 0 78 0 19
2017 EC-04 30 29 22 5 2 12 0 67 8 39
2017 EC-05 46 40 8 2 0 3 0 89 2 87
2017 EC-06 43 35 13 1 3 4 0 81 5 88
2017 EC-07 46 46 5 1 1 0 0 92 3 76
2014 EC 51 29 11 2 1 6 1 86 3 320
2014 EC-02 69 23 4 0 0 4 0 96 0 26
2014 EC-04 58 35 6 0 0 0 0 94 0 31
2014 EC-05 51 23 14 1 0 11 0 83 2 71
2014 EC-06 47 28 15 3 1 7 0 80 4 103
2014 EC-07 51 35 8 3 0 3 0 88 3 71

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 40 43 10 5 1 1 0 84 6 371
2018 EC-02 50 35 12 0 3 0 0 85 3 34
2018 EC-03 29 57 10 5 0 0 0 86 5 21
2018 EC-04 59 36 5 0 0 0 0 95 0 39
2018 EC-05 32 48 10 6 1 3 0 83 7 71
2018 EC-06 37 43 11 8 1 1 0 80 9 126
2018 EC-07 47 40 8 4 1 0 0 87 5 75
2017 EC 40 43 8 5 2 2 0 85 7 347
2017 EC-02 39 54 0 0 3 3 0 97 3 31
2017 EC-03 42 42 5 10 0 0 0 84 10 19
2017 EC-04 42 41 5 7 0 5 0 87 8 39
2017 EC-05 47 45 7 1 0 0 0 92 1 88
2017 EC-06 30 43 12 9 2 2 1 76 12 88
2017 EC-07 42 38 10 5 3 1 0 81 8 76
2014 EC 46 35 8 5 3 3 0 84 7 320
2014 EC-02 69 27 0 0 0 4 0 100 0 26
2014 EC-04 48 35 6 6 0 3 0 87 7 31
2014 EC-05 49 30 8 6 3 4 0 82 9 71
2014 EC-06 38 36 14 7 2 4 0 77 9 103
2014 EC-07 44 42 7 3 3 1 0 87 6 71
2011 EC 34 36 14 7 6 4 0 73 13 236
2011 EC-02 35 40 10 10 5 0 0 75 15 20
2011 EC-03 40 50 0 0 0 10 0 100 0 10
2011 EC-04 29 38 13 4 17 0 0 67 21 24
2011 EC-05 22 32 24 10 4 8 0 59 15 50
2011 EC-06 34 33 13 7 7 4 0 70 16 67
2011 EC-07 47 34 9 5 3 2 0 82 9 58

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 55 34 6 3 1 0 0 89 5 373
2018 EC-02 63 29 3 6 0 0 0 91 6 35
2018 EC-03 52 48 0 0 0 0 0 100 0 21
2018 EC-04 69 26 3 3 0 0 0 95 3 39
2018 EC-05 50 36 11 3 0 0 0 86 3 72
2018 EC-06 52 37 5 4 2 0 0 90 6 126
2018 EC-07 59 28 5 4 4 0 0 87 8 75
2017 EC 53 35 6 3 1 0 0 89 5 346
2017 EC-02 58 33 6 3 0 0 0 91 3 31
2017 EC-03 58 37 0 5 0 0 0 95 5 19
2017 EC-04 56 36 5 0 3 0 0 93 3 39
2017 EC-05 58 33 7 2 0 0 0 91 2 88
2017 EC-06 48 36 7 4 3 0 1 85 8 88
2017 EC-07 51 38 5 5 1 0 0 88 7 75
2014 EC 53 36 7 3 2 1 0 89 4 320
2014 EC-02 73 27 0 0 0 0 0 100 0 26
2014 EC-04 55 35 10 0 0 0 0 90 0 31
2014 EC-05 55 34 8 0 1 1 0 90 1 71
2014 EC-06 50 37 5 7 1 1 0 87 8 103
2014 EC-07 48 38 10 1 3 0 0 86 4 71
2011 EC 41 41 8 6 3 1 0 83 9 235
2011 EC-02 40 50 10 0 0 0 0 90 0 20
2011 EC-03 50 40 0 0 0 0 10 100 0 10
2011 EC-04 50 29 8 4 8 0 0 79 13 24
2011 EC-05 36 40 8 10 6 0 0 76 16 50
2011 EC-06 42 39 8 8 2 2 0 83 9 66
2011 EC-07 41 43 9 3 2 2 0 86 5 58

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 49 34 11 4 1 0 0 84 5 372
2018 EC-02 54 31 11 3 0 0 0 86 3 35
2018 EC-03 57 38 0 0 5 0 0 95 5 21
2018 EC-04 59 33 5 3 0 0 0 92 3 39
2018 EC-05 45 32 14 4 4 0 0 77 8 71
2018 EC-06 45 38 12 4 0 1 1 84 4 125
2018 EC-07 53 30 11 5 1 0 0 83 7 76
2017 EC 47 31 13 4 3 1 0 80 7 346
2017 EC-02 55 24 15 3 0 3 0 82 3 31
2017 EC-03 48 42 5 0 5 0 0 90 5 19
2017 EC-04 51 29 12 7 0 0 0 80 7 39
2017 EC-05 52 27 13 3 3 1 0 80 7 88
2017 EC-06 48 31 10 4 3 1 1 82 8 88
2017 EC-07 37 36 19 4 4 0 0 73 8 75
2014 EC 38 43 12 5 3 0 0 80 8 320
2014 EC-02 69 19 12 0 0 0 0 88 0 26
2014 EC-04 29 39 19 3 10 0 0 68 13 31
2014 EC-05 44 41 10 4 1 0 0 85 6 71
2014 EC-06 32 50 13 4 1 0 0 83 5 103
2014 EC-07 34 41 11 13 1 0 0 75 14 71
2011 EC 33 35 17 9 5 0 0 69 14 236
2011 EC-02 10 50 30 10 0 0 0 60 10 20
2011 EC-03 50 40 10 0 0 0 0 90 0 10
2011 EC-04 33 38 8 13 8 0 0 71 21 24
2011 EC-05 40 30 14 10 6 0 0 70 16 50
2011 EC-06 30 34 24 6 4 1 0 65 11 67
2011 EC-07 40 31 12 12 5 0 0 71 17 58

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 50 33 10 4 2 0 0 83 7 371
2018 EC-02 59 24 3 15 0 0 0 82 15 34
2018 EC-03 50 40 5 0 5 0 0 90 5 20
2018 EC-04 54 41 3 3 0 0 0 95 3 39
2018 EC-05 45 32 14 4 4 0 0 77 8 71
2018 EC-06 50 34 10 3 2 0 0 84 6 126
2018 EC-07 50 30 13 4 3 0 0 80 7 76
2017 EC 43 37 12 5 3 0 0 80 8 345
2017 EC-02 43 36 15 3 3 0 0 79 6 31
2017 EC-03 53 37 0 5 5 0 0 90 10 19
2017 EC-04 47 29 19 2 3 0 0 76 5 39
2017 EC-05 44 37 10 3 3 1 0 83 7 88
2017 EC-06 43 38 9 7 2 0 1 82 9 88
2017 EC-07 39 37 15 5 4 0 0 76 9 74
2014 EC 38 43 11 6 1 0 0 82 7 320
2014 EC-02 65 31 0 4 0 0 0 96 4 26
2014 EC-04 32 39 19 10 0 0 0 71 10 31
2014 EC-05 41 48 6 3 1 1 0 90 4 71
2014 EC-06 37 46 14 4 0 0 0 83 4 103
2014 EC-07 31 41 14 13 1 0 0 72 14 71
2011 EC 34 36 15 10 5 0 0 70 15 236
2011 EC-02 5 55 30 10 0 0 0 60 10 20
2011 EC-03 50 50 0 0 0 0 0 100 0 10
2011 EC-04 29 33 13 13 8 0 4 65 22 24
2011 EC-05 40 26 18 10 6 0 0 66 16 50
2011 EC-06 33 36 19 6 6 0 0 69 12 67
2011 EC-07 40 34 7 16 3 0 0 74 19 58

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 45 25 13 9 5 3 0 72 14 372
2018 EC-02 51 14 20 9 6 0 0 66 14 35
2018 EC-03 48 33 10 5 5 0 0 81 10 21
2018 EC-04 56 23 8 8 3 3 0 82 11 39
2018 EC-05 35 28 14 10 8 4 0 66 19 71
2018 EC-06 47 25 11 10 3 3 0 75 14 126
2018 EC-07 43 25 16 7 7 3 0 70 14 75
2017 EC 38 26 20 8 5 3 1 66 13 346
2017 EC-02 39 21 22 9 3 6 0 64 13 31
2017 EC-03 32 21 26 10 11 0 0 52 21 19
2017 EC-04 48 23 22 5 2 0 0 70 7 38
2017 EC-05 44 23 22 8 3 0 0 67 11 88
2017 EC-06 37 31 12 10 4 2 2 72 15 88
2017 EC-07 32 29 21 5 8 5 0 64 14 76
2014 EC 33 32 20 10 3 3 0 66 13 320
2014 EC-02 46 19 19 8 0 8 0 71 8 26
2014 EC-04 23 39 13 6 10 10 0 68 18 31
2014 EC-05 41 31 18 7 1 1 0 73 9 71
2014 EC-06 30 35 24 10 1 0 0 65 11 103
2014 EC-07 25 30 23 14 6 3 0 57 20 71
2011 EC 29 30 17 12 8 5 0 62 21 236
2011 EC-02 25 20 25 25 0 5 0 47 26 20
2011 EC-03 30 40 20 0 0 10 0 78 0 10
2011 EC-04 17 25 29 21 4 0 4 43 26 24
2011 EC-05 34 32 12 8 12 2 0 67 20 50
2011 EC-06 24 36 18 10 7 4 0 63 19 67
2011 EC-07 34 26 10 12 9 9 0 66 23 58
Top of Page

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EC 43 24 34 374
2018 EC-02 60 11 29 35
2018 EC-03 67 10 24 21
2018 EC-04 31 21 49 39
2018 EC-05 40 24 36 72
2018 EC-06 36 33 32 126
2018 EC-07 46 22 32 76
2017 EC 42 23 36 347
2017 EC-02 61 6 33 31
2017 EC-03 53 21 26 19
2017 EC-04 41 30 29 39
2017 EC-05 27 20 52 88
2017 EC-06 38 26 36 88
2017 EC-07 51 24 25 76
2014 EC 44 20 36 320
2014 EC-02 50 19 31 26
2014 EC-04 48 13 39 31
2014 EC-05 38 28 34 71
2014 EC-06 44 17 40 103
2014 EC-07 48 21 31 71
2011 EC 46 21 33 236
2011 EC-02 45 10 45 20
2011 EC-03 20 10 70 10
2011 EC-04 58 8 33 24
2011 EC-05 54 18 28 50
2011 EC-06 43 27 30 67
2011 EC-07 41 26 33 58

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 EC 3 49 32 3 3 11 158
2018 EC-02 0 38 14 10 14 24 21
2018 EC-03 7 43 29 0 7 14 14
2018 EC-04 0 67 25 0 0 8 12
2018 EC-05 0 52 34 3 0 10 29
2018 EC-06 2 56 33 0 0 9 45
2018 EC-07 6 38 44 3 3 6 34
2017 EC 2 42 39 4 4 8 143
2017 EC-02 0 50 20 5 15 10 18
2017 EC-03 0 30 50 0 10 10 10
2017 EC-04 0 53 35 6 6 0 15
2017 EC-05 4 50 29 0 0 17 24
2017 EC-06 3 38 50 6 3 0 34
2017 EC-07 3 39 46 3 0 10 39
2014 EC 1 50 33 8 9999 8 141
2014 EC-02 0 46 23 8 9999 23 13
2014 EC-04 0 47 27 20 9999 7 15
2014 EC-05 4 48 37 4 9999 7 27
2014 EC-06 0 69 22 7 9999 2 45
2014 EC-07 3 38 50 0 9999 9 34
2011 EC 3 42 41 10 9999 5 108
2011 EC-04 0 50 36 14 9999 0 14
2011 EC-05 0 52 37 7 9999 4 27
2011 EC-06 0 34 59 3 9999 3 29
2011 EC-07 13 38 42 8 9999 0 24
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 9 91 374
2018 EC-05 11 89 72
2018 EC-06 10 90 126
2018 EC-07 7 93 76

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EC 47 34
2018 EC-06 42 12

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 EC 68 34

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 EC 0 34
2018 EC-06 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 EC 0 34
2018 EC-06 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 EC 0 34
2018 EC-06 0 12

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 EC 0 34
2018 EC-06 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 EC 44 34

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 EC 32 34

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 EC 56 34
2018 EC-06 50 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 EC 41 34
2018 EC-06 42 12

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 EC 29 34

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 EC 53 34

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 EC 26 34

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 EC 18 34

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 EC 50 34
2018 EC-06 50 12

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 EC 47 34

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 EC 18 34

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 EC 15 34

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 EC 18 34

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 EC 29 34

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 EC 0 32

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EC 19 32

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 EC 34 32

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 EC 59 32

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 EC 0 32

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 EC 63 32

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 EC 0 32

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 12 14 20 9 4 34 7 44 22 372
2018 EC-02 20 9 11 3 6 34 17 59 18 35
2018 EC-03 10 24 19 10 5 24 10 50 21 21
2018 EC-04 3 24 24 3 0 42 5 50 5 38
2018 EC-05 11 17 23 4 6 37 3 47 16 71
2018 EC-06 9 9 22 12 5 37 7 31 30 126
2018 EC-07 20 14 17 11 3 29 7 53 20 76
2017 EC 11 14 21 4 5 35 10 45 17 347
2017 EC-02 16 18 12 3 3 33 15 65 12 31
2017 EC-03 16 5 16 10 5 32 16 40 30 19
2017 EC-04 17 12 22 2 0 41 5 55 5 39
2017 EC-05 11 17 16 3 5 35 13 54 15 88
2017 EC-06 6 12 24 3 7 39 9 35 19 88
2017 EC-07 10 14 26 7 7 29 7 39 21 76
2014 EC 8 10 19 7 6 39 12 36 25 320
2014 EC-02 4 15 12 0 0 46 23 63 0 26
2014 EC-04 10 3 32 6 0 39 10 25 13 31
2014 EC-05 10 10 15 4 4 44 13 45 19 71
2014 EC-06 6 6 18 10 7 40 14 25 35 103
2014 EC-07 8 18 23 7 8 28 7 41 24 71

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 26 28 21 8 4 12 1 62 13 372
2018 EC-02 43 17 14 6 6 9 6 70 13 35
2018 EC-03 14 29 24 10 5 14 5 53 18 21
2018 EC-04 36 26 31 0 0 8 0 67 0 39
2018 EC-05 25 21 24 6 4 20 0 58 12 71
2018 EC-06 22 28 22 10 4 11 2 58 17 125
2018 EC-07 24 41 14 9 3 9 0 71 13 76
2017 EC 23 27 20 5 4 19 2 63 12 347
2017 EC-02 24 24 21 3 3 22 3 64 8 31
2017 EC-03 32 21 5 10 0 32 0 77 15 19
2017 EC-04 30 22 15 2 0 29 2 75 4 39
2017 EC-05 25 33 16 2 5 16 3 72 9 88
2017 EC-06 20 28 19 8 7 17 1 59 18 88
2017 EC-07 20 26 29 5 5 14 0 54 12 76
2014 EC 18 27 20 5 4 22 3 60 13 320
2014 EC-02 23 23 15 0 0 31 8 75 0 26
2014 EC-04 29 29 16 6 0 16 3 72 8 31
2014 EC-05 14 28 15 4 6 28 4 63 15 71
2014 EC-06 17 25 19 7 6 23 3 57 17 103
2014 EC-07 15 34 31 6 3 11 0 56 10 71
2011 EC 22 31 19 7 5 15 0 63 15 235
2011 EC-02 25 25 25 5 0 20 0 63 6 20
2011 EC-03 30 20 20 0 0 30 0 71 0 10
2011 EC-04 21 25 21 8 4 17 4 58 16 24
2011 EC-05 16 45 20 4 6 8 0 67 11 49
2011 EC-06 22 28 18 9 4 18 0 62 16 67
2011 EC-07 28 24 16 10 9 14 0 60 22 58
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 7 93 374
2018 EC-05 8 92 72
2018 EC-06 7 93 126

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 EC 40 25

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 EC 76 25

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 EC 32 25

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 EC 20 25

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 EC 24 25

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 EC 36 25

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 EC 28 25

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 EC 40 25

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 EC 20 25

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 EC 32 25

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 EC 60 25

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 EC 68 25

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 EC 0 25

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 12 13 20 4 2 41 8 49 13 373
2018 EC-02 20 11 11 3 0 37 17 69 6 35
2018 EC-03 10 24 24 0 0 33 10 58 0 21
2018 EC-04 5 15 21 3 0 46 10 47 6 39
2018 EC-05 10 14 21 4 4 44 3 45 16 71
2018 EC-06 10 8 24 4 3 47 5 36 15 126
2018 EC-07 17 20 13 5 3 33 9 64 14 76
2017 EC 11 11 20 3 3 44 8 45 13 346
2017 EC-02 12 12 24 0 3 43 6 48 6 31
2017 EC-03 16 5 26 0 5 27 21 40 10 19
2017 EC-04 17 7 17 0 0 51 7 59 0 39
2017 EC-05 9 15 21 3 2 42 7 48 11 87
2017 EC-06 8 9 17 3 4 48 10 40 19 88
2017 EC-07 10 10 21 7 3 42 7 41 18 76
2014 EC 9 8 20 1 2 51 9 43 7 320
2014 EC-02 8 19 4 0 0 58 12 88 0 26
2014 EC-04 6 0 26 0 0 61 6 20 0 31
2014 EC-05 11 11 14 0 0 55 8 62 0 71
2014 EC-06 6 6 20 4 2 52 10 31 15 103
2014 EC-07 14 8 31 0 1 39 6 41 3 71

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 28 31 18 6 2 14 1 69 10 373
2018 EC-02 29 26 17 6 0 20 3 70 7 35
2018 EC-03 14 52 14 5 0 10 5 78 6 21
2018 EC-04 38 31 18 3 0 10 0 77 3 39
2018 EC-05 23 27 20 4 4 23 0 64 11 71
2018 EC-06 26 30 21 8 2 11 2 65 12 126
2018 EC-07 34 34 13 7 3 9 0 75 10 76
2017 EC 27 29 16 3 3 20 2 71 8 345
2017 EC-02 18 24 27 0 3 25 3 58 4 31
2017 EC-03 37 16 5 10 0 32 0 77 15 19
2017 EC-04 32 20 22 2 0 22 2 68 3 39
2017 EC-05 31 31 16 2 2 15 2 75 6 87
2017 EC-06 25 29 18 2 3 19 2 70 7 87
2017 EC-07 22 37 10 5 3 20 3 76 10 76
2014 EC 25 29 18 1 2 24 1 71 4 320
2014 EC-02 35 23 4 0 0 38 0 94 0 26
2014 EC-04 35 29 16 0 0 19 0 80 0 31
2014 EC-05 20 28 20 0 0 31 1 71 0 71
2014 EC-06 22 31 16 4 3 23 1 71 9 103
2014 EC-07 25 27 31 0 1 15 0 62 2 71
2011 EC 28 42 9 3 1 16 0 83 6 235
2011 EC-02 20 50 10 0 0 20 0 88 0 20
2011 EC-03 40 50 0 0 0 10 0 100 0 10
2011 EC-04 21 42 13 4 0 17 4 79 5 24
2011 EC-05 26 42 12 6 2 12 0 77 9 50
2011 EC-06 32 39 5 3 3 18 0 87 7 66
2011 EC-07 29 38 10 3 0 19 0 83 4 58
Top of Page

Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 14 24 30 17 15 0 1 38 32 370
2018 EC-02 23 23 17 17 17 3 0 47 35 35
2018 EC-03 24 10 29 29 10 0 0 33 38 21
2018 EC-04 13 28 28 15 15 0 0 41 31 39
2018 EC-05 10 15 32 21 18 0 3 26 41 71
2018 EC-06 11 27 29 13 20 0 0 38 33 126
2018 EC-07 18 27 35 16 4 0 0 45 20 74
2017 EC 18 21 21 16 22 0 1 40 39 347
2017 EC-02 9 15 12 24 40 0 0 24 64 31
2017 EC-03 11 21 16 21 26 5 0 34 50 19
2017 EC-04 15 25 22 15 24 0 0 39 39 39
2017 EC-05 16 30 18 13 23 0 1 46 36 88
2017 EC-06 21 20 26 15 17 0 1 42 32 88
2017 EC-07 28 13 22 18 18 0 0 41 37 76

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 16 26 34 14 10 0 0 42 24 373
2018 EC-02 37 20 34 3 6 0 0 57 9 35
2018 EC-03 14 24 43 5 14 0 0 38 19 21
2018 EC-04 18 33 26 15 8 0 0 51 23 39
2018 EC-05 7 28 40 15 10 0 0 35 25 72
2018 EC-06 17 29 33 13 8 0 0 45 21 126
2018 EC-07 12 21 31 20 16 0 0 33 36 75
2017 EC 15 29 30 15 10 1 0 44 25 346
2017 EC-02 18 27 36 12 3 3 0 47 16 31
2017 EC-03 16 36 26 0 16 5 0 55 17 19
2017 EC-04 12 41 22 20 5 0 0 53 25 39
2017 EC-05 17 34 28 15 6 0 0 51 20 88
2017 EC-06 16 22 41 12 8 0 1 39 20 88
2017 EC-07 12 21 25 17 23 1 0 34 41 75

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 16 29 29 17 9 0 0 45 26 369
2018 EC-02 37 23 29 6 6 0 0 60 11 35
2018 EC-03 24 14 29 24 10 0 0 38 33 21
2018 EC-04 23 26 23 21 8 0 0 49 28 39
2018 EC-05 10 24 32 21 11 0 1 34 33 71
2018 EC-06 15 35 26 17 7 0 0 50 24 125
2018 EC-07 9 30 35 14 12 0 0 39 26 74
2017 EC 14 29 26 18 10 0 1 45 29 347
2017 EC-02 21 27 33 9 6 3 0 50 16 31
2017 EC-03 26 10 31 21 6 0 5 39 28 19
2017 EC-04 15 41 12 25 7 0 0 56 32 39
2017 EC-05 16 36 24 15 7 0 2 54 22 88
2017 EC-06 13 27 33 17 9 0 1 41 26 88
2017 EC-07 9 22 28 24 17 0 0 31 41 76

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 20 28 25 18 9 0 0 48 27 371
2018 EC-02 37 40 6 11 3 3 0 79 15 35
2018 EC-03 29 14 24 24 10 0 0 43 33 21
2018 EC-04 31 28 21 10 10 0 0 59 21 39
2018 EC-05 14 28 24 24 10 0 0 42 34 71
2018 EC-06 20 33 27 15 6 0 0 52 21 126
2018 EC-07 13 19 32 21 15 0 0 32 36 75
2017 EC 19 26 27 16 11 1 1 46 27 346
2017 EC-02 18 18 48 9 3 3 0 37 13 31
2017 EC-03 31 21 10 11 16 5 5 58 30 19
2017 EC-04 17 39 24 17 2 0 0 56 20 39
2017 EC-05 23 32 24 11 9 0 0 55 21 87
2017 EC-06 21 24 27 17 9 0 2 46 27 88
2017 EC-07 10 20 25 22 22 0 0 30 45 76

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 37 32 18 7 5 0 1 70 12 369
2018 EC-02 57 26 9 9 0 0 0 83 9 35
2018 EC-03 43 33 19 0 5 0 0 76 5 21
2018 EC-04 54 23 10 5 5 0 3 79 11 39
2018 EC-05 28 35 22 9 1 0 6 66 11 69
2018 EC-06 41 29 17 6 6 0 0 71 12 126
2018 EC-07 20 40 20 8 12 0 0 60 20 75
2017 EC 35 30 18 8 5 1 4 67 14 347
2017 EC-02 45 28 15 3 0 3 6 80 3 31
2017 EC-03 47 5 16 5 6 5 16 66 14 19
2017 EC-04 37 37 15 7 0 0 5 77 8 39
2017 EC-05 39 34 16 3 5 0 3 75 8 88
2017 EC-06 35 30 21 6 6 0 2 67 11 88
2017 EC-07 21 29 21 18 11 0 0 50 29 76

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 28 26 24 12 9 0 0 54 22 368
2018 EC-02 49 23 17 11 0 0 0 71 11 35
2018 EC-03 43 19 24 10 5 0 0 62 14 21
2018 EC-04 41 31 15 5 8 0 0 72 13 39
2018 EC-05 20 29 28 13 10 0 0 49 23 69
2018 EC-06 25 26 25 15 9 0 1 51 24 125
2018 EC-07 21 25 28 11 15 0 0 47 25 75
2017 EC 23 29 26 10 10 0 1 53 20 346
2017 EC-02 24 42 18 0 12 0 3 68 13 31
2017 EC-03 37 31 16 11 0 0 5 72 11 19
2017 EC-04 30 32 29 7 2 0 0 61 10 39
2017 EC-05 24 30 27 9 10 0 0 54 19 88
2017 EC-06 25 24 34 10 6 0 1 50 16 87
2017 EC-07 14 27 22 17 20 0 0 41 37 76

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 17 37 29 10 6 0 0 54 16 367
2018 EC-02 26 46 11 6 11 0 0 71 17 35
2018 EC-03 19 24 38 14 5 0 0 43 19 21
2018 EC-04 18 38 26 13 5 0 0 56 18 39
2018 EC-05 10 34 39 11 6 0 0 44 17 71
2018 EC-06 22 35 27 11 5 0 0 57 16 123
2018 EC-07 14 43 30 7 7 0 0 57 14 74
2017 EC 20 36 26 11 6 1 1 57 17 347
2017 EC-02 33 36 22 6 3 0 0 69 9 31
2017 EC-03 37 21 26 5 5 5 0 61 11 19
2017 EC-04 17 37 27 17 2 0 0 54 19 39
2017 EC-05 20 35 25 13 5 1 1 57 18 88
2017 EC-06 18 36 22 10 10 1 2 56 21 88
2017 EC-07 13 38 31 12 5 0 0 51 17 76

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 16 36 26 14 7 0 0 53 21 370
2018 EC-02 31 43 11 11 3 0 0 74 14 35
2018 EC-03 14 48 5 33 0 0 0 62 33 21
2018 EC-04 21 33 28 10 8 0 0 54 18 39
2018 EC-05 14 30 35 13 8 0 0 44 21 71
2018 EC-06 15 39 26 11 9 0 0 54 20 124
2018 EC-07 13 35 28 17 7 0 0 48 24 75
2017 EC 13 38 26 15 7 1 1 51 23 347
2017 EC-02 33 37 24 3 3 0 0 70 6 31
2017 EC-03 10 37 32 10 5 5 0 50 16 19
2017 EC-04 7 48 24 10 10 0 0 56 20 39
2017 EC-05 10 41 30 14 5 1 0 52 18 88
2017 EC-06 13 38 20 19 7 0 2 53 26 88
2017 EC-07 10 28 26 24 12 0 0 38 35 76

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 19 33 22 15 10 0 0 52 25 365
2018 EC-02 14 31 26 17 11 0 0 46 29 35
2018 EC-03 24 24 33 14 5 0 0 48 19 21
2018 EC-04 23 31 21 15 8 0 3 55 24 39
2018 EC-05 11 36 23 19 11 0 0 47 30 70
2018 EC-06 20 34 21 13 11 0 0 55 24 122
2018 EC-07 24 35 16 14 11 0 0 59 24 74
2017 EC 21 33 22 13 11 0 1 54 24 346
2017 EC-02 24 45 22 0 9 0 0 69 9 31
2017 EC-03 27 26 26 16 5 0 0 53 21 19
2017 EC-04 15 32 27 10 17 0 0 46 27 39
2017 EC-05 16 38 23 15 7 1 0 55 22 87
2017 EC-06 22 32 17 17 9 0 3 56 27 88
2017 EC-07 24 24 24 14 14 0 0 47 29 76

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 26 32 24 12 5 0 0 58 17 368
2018 EC-02 31 31 17 17 3 0 0 63 20 35
2018 EC-03 33 33 14 10 10 0 0 67 19 21
2018 EC-04 18 41 21 13 8 0 0 59 21 39
2018 EC-05 26 36 24 9 4 0 1 62 13 70
2018 EC-06 28 30 27 12 2 0 0 58 15 124
2018 EC-07 25 27 27 12 9 0 0 52 21 75
2017 EC 29 35 19 10 6 0 1 65 16 345
2017 EC-02 48 31 9 6 6 0 0 79 12 31
2017 EC-03 37 26 16 11 6 5 0 66 17 19
2017 EC-04 30 34 15 10 10 0 2 65 20 39
2017 EC-05 30 38 20 9 1 0 2 70 10 87
2017 EC-06 26 37 22 10 3 0 1 64 14 87
2017 EC-07 21 30 24 13 12 0 0 51 25 76

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 47 27 15 7 5 0 1 74 12 365
2018 EC-02 49 26 14 6 6 0 0 74 11 35
2018 EC-03 43 24 10 19 5 0 0 67 24 21
2018 EC-04 50 32 5 8 3 0 3 84 11 38
2018 EC-05 43 23 19 7 7 0 1 67 14 70
2018 EC-06 50 26 14 5 6 0 0 76 10 124
2018 EC-07 45 30 21 1 3 0 0 75 4 73
2017 EC 48 28 14 6 3 0 1 76 9 346
2017 EC-02 49 27 9 12 3 0 0 76 15 31
2017 EC-03 48 21 0 21 0 0 10 77 23 19
2017 EC-04 47 39 12 0 0 0 2 88 0 39
2017 EC-05 53 26 14 4 2 0 0 79 7 87
2017 EC-06 45 26 21 2 6 0 0 71 8 88
2017 EC-07 46 28 12 10 3 0 1 75 13 76

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 71 13 7 3 1 0 4 89 5 366
2018 EC-02 74 11 9 0 0 0 6 91 0 35
2018 EC-03 60 15 5 10 5 0 5 79 16 20
2018 EC-04 77 10 3 8 0 0 3 89 8 39
2018 EC-05 66 17 6 0 3 0 9 91 3 70
2018 EC-06 74 10 9 2 2 1 2 87 4 124
2018 EC-07 72 18 5 3 0 0 3 92 3 74

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 76 11 4 3 3 0 4 90 6 370
2018 EC-02 80 9 6 0 3 0 3 91 3 35
2018 EC-03 71 14 0 5 5 0 5 90 10 21
2018 EC-04 85 8 5 0 0 0 3 95 0 39
2018 EC-05 68 11 7 4 3 0 7 85 8 71
2018 EC-06 76 10 2 6 4 0 2 88 10 124
2018 EC-07 83 9 4 1 1 0 1 93 3 75
2017 EC 72 14 5 3 3 1 3 90 6 347
2017 EC-02 82 6 3 3 3 3 0 91 6 31
2017 EC-03 68 10 0 6 5 0 10 88 12 19
2017 EC-04 80 10 2 2 0 0 5 95 3 39
2017 EC-05 67 20 7 0 2 0 3 91 2 88
2017 EC-06 70 9 8 4 3 1 4 83 8 88
2017 EC-07 76 16 0 4 3 0 1 93 7 76

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 58 27 9 4 2 0 1 85 6 368
2018 EC-02 59 26 6 6 3 0 0 85 9 34
2018 EC-04 59 31 5 5 0 0 0 90 5 39
2018 EC-05 57 24 10 9 0 0 0 81 9 70
2018 EC-06 60 21 9 2 5 0 2 84 7 126
2018 EC-07 52 37 11 0 0 0 0 89 0 75
2017 EC 57 28 7 3 4 0 2 86 7 347
2017 EC-02 58 30 0 6 6 0 0 88 12 31
2017 EC-03 52 16 16 6 6 0 5 72 12 19
2017 EC-04 59 29 7 3 0 0 2 90 3 39
2017 EC-05 59 23 8 3 3 0 3 85 7 88
2017 EC-06 55 28 8 3 4 0 1 84 8 88
2017 EC-07 57 33 4 3 3 0 1 91 5 76

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 55 24 11 5 4 0 0 80 9 364
2018 EC-02 62 24 6 0 9 0 0 85 9 34
2018 EC-04 68 24 5 0 3 0 0 92 3 38
2018 EC-05 56 23 10 7 4 0 0 79 11 70
2018 EC-06 53 23 13 5 5 0 1 77 10 124
2018 EC-07 49 32 10 7 3 0 0 81 10 73
2017 EC 59 20 10 5 5 0 2 80 10 345
2017 EC-02 85 9 3 0 3 0 0 94 3 31
2017 EC-03 47 16 16 11 6 0 5 66 17 19
2017 EC-04 56 15 15 12 0 0 2 72 13 39
2017 EC-05 64 20 6 3 3 0 3 87 7 87
2017 EC-06 55 17 11 5 10 0 2 73 15 87
2017 EC-07 51 30 9 5 4 0 0 82 9 76

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 53 11 6 2 0 0 28 89 3 362
2018 EC-02 58 0 0 3 0 0 39 95 5 33
2018 EC-04 56 3 3 0 0 0 38 96 0 39
2018 EC-05 50 3 3 1 0 0 43 92 3 68
2018 EC-06 58 10 4 0 1 1 27 93 1 124
2018 EC-07 47 30 18 4 0 0 1 78 4 74
2017 EC 57 12 3 1 1 0 26 92 3 347
2017 EC-02 70 0 0 0 0 0 30 100 0 31
2017 EC-03 47 5 5 6 0 0 37 83 9 19
2017 EC-04 48 7 2 0 0 0 42 96 0 39
2017 EC-05 60 5 2 0 0 0 33 97 0 88
2017 EC-06 55 10 1 3 1 0 29 92 6 88
2017 EC-07 59 28 9 0 4 0 0 87 4 76

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 67 20 5 2 1 0 4 92 3 366
2018 EC-02 76 9 6 3 3 0 3 88 6 34
2018 EC-04 62 23 8 0 3 0 5 89 3 39
2018 EC-05 67 16 6 3 1 0 7 89 5 69
2018 EC-06 67 22 2 2 1 1 6 96 3 125
2018 EC-07 63 27 8 3 0 0 0 89 3 75
2017 EC 70 17 5 1 0 0 7 93 2 346
2017 EC-02 85 6 0 0 0 0 9 100 0 31
2017 EC-03 58 10 16 0 0 0 16 81 0 19
2017 EC-04 71 20 2 0 0 0 7 97 0 39
2017 EC-05 75 13 5 2 0 0 6 93 2 88
2017 EC-06 67 19 3 2 0 0 8 94 2 87
2017 EC-07 66 24 7 1 0 0 3 92 1 76

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 78 13 2 2 3 0 2 92 5 365
2018 EC-02 65 9 6 6 15 0 0 74 21 34
2018 EC-04 74 15 5 0 3 0 3 92 3 39
2018 EC-05 72 16 1 3 4 0 3 91 7 69
2018 EC-06 83 8 2 2 2 0 4 95 3 124
2018 EC-07 84 15 1 0 0 0 0 99 0 75
2017 EC 74 14 3 3 2 0 5 92 6 347
2017 EC-02 66 9 3 6 10 0 6 80 17 31
2017 EC-03 58 16 5 21 0 0 0 74 21 19
2017 EC-04 71 12 2 5 5 0 5 87 10 39
2017 EC-05 73 13 5 2 1 0 6 91 4 88
2017 EC-06 74 12 2 2 0 0 9 95 2 88
2017 EC-07 83 17 0 0 0 0 0 100 0 76

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 47 30 14 5 2 0 1 78 7 368
2018 EC-02 41 26 21 6 6 0 0 68 12 34
2018 EC-04 46 33 8 5 5 0 3 82 11 39
2018 EC-05 46 29 20 4 0 0 1 75 4 70
2018 EC-06 48 31 13 6 1 0 2 81 6 126
2018 EC-07 51 29 12 5 3 0 0 80 8 75
2017 EC 55 26 12 3 1 0 3 83 4 347
2017 EC-02 52 33 6 6 3 0 0 85 9 31
2017 EC-03 48 37 5 0 0 0 10 94 0 19
2017 EC-04 44 29 17 5 0 0 5 77 5 39
2017 EC-05 51 34 11 2 0 1 0 86 2 88
2017 EC-06 57 17 15 4 1 0 7 79 5 88
2017 EC-07 63 20 12 3 3 0 0 83 5 76

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 14 31 38 14 3 0 0 45 17 374
2018 EC-02 20 46 23 6 6 0 0 66 11 35
2018 EC-03 14 14 62 10 0 0 0 29 10 21
2018 EC-04 23 38 15 23 0 0 0 62 23 39
2018 EC-05 10 31 42 15 3 0 0 40 18 72
2018 EC-06 16 31 39 12 2 0 0 47 14 126
2018 EC-07 7 28 43 16 5 0 1 35 21 76
2017 EC 8 32 42 13 6 0 0 40 18 347
2017 EC-02 9 46 39 3 3 0 0 55 6 31
2017 EC-03 16 26 42 5 11 0 0 42 16 19
2017 EC-04 15 22 44 17 2 0 0 37 19 39
2017 EC-05 8 37 43 9 3 0 0 44 12 88
2017 EC-06 9 32 40 16 3 0 0 41 19 88
2017 EC-07 1 28 43 16 12 0 0 29 28 76

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 8 17 41 25 9 0 0 34 25 367
2018 EC-02 6 11 34 29 20 0 0 49 17 35
2018 EC-03 5 19 43 29 5 0 0 33 24 21
2018 EC-04 5 8 45 29 13 0 0 42 13 38
2018 EC-05 9 15 35 29 10 1 0 40 24 68
2018 EC-06 5 19 43 28 5 0 0 33 24 125
2018 EC-07 13 21 43 11 11 0 1 22 35 75
2017 EC 6 24 39 21 9 0 1 30 30 346
2017 EC-02 6 9 45 33 6 0 0 40 15 31
2017 EC-03 0 32 36 16 16 0 0 32 32 19
2017 EC-04 3 19 51 15 7 0 5 23 23 39
2017 EC-05 5 11 51 22 10 1 0 32 16 88
2017 EC-06 6 28 36 22 8 0 0 30 34 87
2017 EC-07 12 37 24 20 8 0 0 28 49 76

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 35 44 11 6 2 1 0 80 9 373
2018 EC-02 40 37 17 3 3 0 0 77 6 35
2018 EC-03 24 67 0 10 0 0 0 90 10 21
2018 EC-04 49 36 10 5 0 0 0 85 5 39
2018 EC-05 31 48 8 6 3 4 0 82 9 71
2018 EC-06 34 41 14 8 2 1 0 76 10 126
2018 EC-07 34 47 8 5 4 1 0 83 9 76
2017 EC 13 46 14 15 5 6 1 63 22 346
2017 EC-02 24 30 21 9 12 3 0 57 22 31
2017 EC-03 11 36 16 21 6 11 0 53 30 19
2017 EC-04 12 45 17 10 5 10 0 64 16 38
2017 EC-05 10 51 8 22 3 6 0 65 27 88
2017 EC-06 15 41 17 15 7 4 1 59 23 88
2017 EC-07 13 51 13 12 4 5 1 69 17 76

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 29 37 15 12 6 1 0 67 18 372
2018 EC-02 37 31 20 6 6 0 0 69 11 35
2018 EC-03 29 19 24 24 5 0 0 48 29 21
2018 EC-04 33 46 8 10 0 3 0 82 11 39
2018 EC-05 24 39 16 11 6 4 0 66 18 70
2018 EC-06 29 42 9 14 6 0 1 71 20 126
2018 EC-07 30 32 20 9 9 0 0 62 18 76
2017 EC 19 43 14 14 8 3 0 63 22 347
2017 EC-02 22 45 6 12 12 3 0 68 25 31
2017 EC-03 32 36 11 10 5 5 0 72 16 19
2017 EC-04 20 37 29 10 0 5 0 59 10 39
2017 EC-05 19 48 14 10 6 3 0 69 16 88
2017 EC-06 17 42 12 16 10 2 1 61 27 88
2017 EC-07 14 42 13 21 9 0 0 57 30 76
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 20 26 25 16 10 2 1 20 80 373
2018 EC-02 34 17 14 20 11 3 0 35 65 35
2018 EC-03 5 29 33 14 19 0 0 5 95 21
2018 EC-04 15 31 28 13 10 3 0 16 84 39
2018 EC-05 18 25 29 15 10 3 0 19 81 72
2018 EC-06 17 25 22 19 13 2 2 17 83 126
2018 EC-07 25 31 28 13 1 1 0 26 74 75
2017 EC 19 23 23 9 20 6 0 20 80 346
2017 EC-02 21 15 18 12 34 0 0 21 79 31
2017 EC-03 6 11 36 21 26 0 0 6 94 19
2017 EC-04 17 22 27 12 17 5 0 18 82 39
2017 EC-05 16 24 30 8 19 3 0 16 84 88
2017 EC-06 17 27 17 7 22 10 0 19 81 88
2017 EC-07 26 27 20 8 11 8 1 28 72 75

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EC 23 288
2018 EC-02 18 22
2018 EC-04 28 32
2018 EC-05 18 57
2018 EC-06 24 99
2018 EC-07 22 55
2017 EC 30 262
2017 EC-02 46 26
2017 EC-03 67 18
2017 EC-04 37 30
2017 EC-05 23 71
2017 EC-06 29 64
2017 EC-07 16 49

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EC 30 288
2018 EC-02 36 22
2018 EC-04 19 32
2018 EC-05 35 57
2018 EC-06 34 99
2018 EC-07 18 55
2017 EC 39 262
2017 EC-02 54 26
2017 EC-03 67 18
2017 EC-04 46 30
2017 EC-05 35 71
2017 EC-06 36 64
2017 EC-07 24 49

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EC 25 288
2018 EC-02 41 22
2018 EC-04 41 32
2018 EC-05 25 57
2018 EC-06 23 99
2018 EC-07 18 55
2017 EC 28 262
2017 EC-02 34 26
2017 EC-03 28 18
2017 EC-04 41 30
2017 EC-05 24 71
2017 EC-06 29 64
2017 EC-07 22 49

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EC 37 288
2018 EC-02 18 22
2018 EC-04 25 32
2018 EC-05 32 57
2018 EC-06 40 99
2018 EC-07 62 55
2017 EC 48 262
2017 EC-02 35 26
2017 EC-03 33 18
2017 EC-04 50 30
2017 EC-05 41 71
2017 EC-06 48 64
2017 EC-07 69 49

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EC 11 288
2018 EC-02 5 22
2018 EC-04 9 32
2018 EC-05 21 57
2018 EC-06 11 99
2018 EC-07 9 55
2017 EC 9 262
2017 EC-02 0 26
2017 EC-03 0 18
2017 EC-04 3 30
2017 EC-05 15 71
2017 EC-06 12 64
2017 EC-07 6 49

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EC 33 288
2018 EC-02 36 22
2018 EC-04 28 32
2018 EC-05 33 57
2018 EC-06 33 99
2018 EC-07 36 55

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EC 35 288
2018 EC-02 50 22
2018 EC-04 31 32
2018 EC-05 33 57
2018 EC-06 37 99
2018 EC-07 31 55
2017 EC 40 262
2017 EC-02 39 26
2017 EC-03 17 18
2017 EC-04 40 30
2017 EC-05 44 71
2017 EC-06 39 64
2017 EC-07 45 49

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EC 2 38 24 12 7 16 274
2018 EC-02 5 27 36 5 9 18 22
2018 EC-04 3 45 23 13 6 10 31
2018 EC-05 2 33 28 7 7 23 57
2018 EC-06 1 40 20 13 8 18 95
2018 EC-07 2 35 23 23 6 10 48
2017 EC 3 43 24 11 4 15 258
2017 EC-02 0 32 20 16 16 16 25
2017 EC-03 6 28 33 6 11 17 18
2017 EC-04 0 52 29 10 0 10 29
2017 EC-05 3 40 24 15 4 14 71
2017 EC-06 5 50 20 5 2 19 63
2017 EC-07 2 44 25 15 2 13 48

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EC 25 75 288
2018 EC-02 18 82 22
2018 EC-04 22 78 32
2018 EC-05 32 68 57
2018 EC-06 22 78 100
2018 EC-07 22 78 54

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 8 26 16 24 21 1 5 36 47 289
2018 EC-02 14 18 5 23 41 0 0 32 64 22
2018 EC-04 0 28 16 22 28 0 6 30 53 32
2018 EC-05 11 28 16 18 23 0 5 41 43 57
2018 EC-06 9 26 17 23 16 3 6 38 43 100
2018 EC-07 5 25 18 25 18 2 5 33 47 55
2017 EC 5 18 12 23 31 3 7 26 60 262
2017 EC-02 8 23 11 16 38 0 4 32 56 26
2017 EC-03 11 22 6 28 22 0 11 37 56 18
2017 EC-04 6 12 16 22 29 6 9 22 59 30
2017 EC-05 3 20 23 21 23 4 7 25 49 71
2017 EC-06 6 18 9 29 29 3 5 27 63 64
2017 EC-07 4 16 4 20 43 2 10 23 72 49

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 4 10 16 18 46 2 4 15 68 289
2018 EC-02 14 14 5 14 55 0 0 27 68 22
2018 EC-04 3 13 22 9 47 0 6 17 60 32
2018 EC-05 4 7 19 25 40 4 2 11 69 57
2018 EC-06 4 10 13 19 49 2 3 15 72 100
2018 EC-07 2 7 15 20 45 2 9 10 73 55
2017 EC 2 6 10 15 58 2 6 8 81 262
2017 EC-02 4 8 4 19 62 4 0 12 84 26
2017 EC-03 6 6 0 17 67 0 6 12 88 18
2017 EC-04 6 9 6 12 60 6 0 17 77 30
2017 EC-05 0 8 15 15 55 3 3 9 75 71
2017 EC-06 0 3 12 17 57 0 11 3 83 64
2017 EC-07 0 2 8 14 59 2 14 2 88 49

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EC 29 20 21 11 11 0 8 54 24 371
2018 EC-02 43 11 9 11 6 0 20 68 21 35
2018 EC-03 10 48 24 10 0 0 10 63 11 21
2018 EC-04 47 18 13 11 8 0 3 68 19 38
2018 EC-05 24 21 30 7 11 1 6 48 20 71
2018 EC-06 26 19 21 15 12 0 7 48 29 125
2018 EC-07 32 20 21 7 16 0 5 54 24 76
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