2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	43	11	13	4	2	72	17	379
2018	AS-01	31	39	10	14	4	1	71	18	77
2018	AS-02	25	44	8	16	4	4	72	20	114
2018	AS-03	22	50	12	9	6	1	73	15	68
2018	AS-04	27	47	10	12	2	2	75	15	49
2018	AS-05	40	23	13	17	7	0	63	23	30
2018	AS-06	41	35	18	6	0	0	76	6	17
2018	AS-07	14	57	14	14	0	0	71	14	14
2017	AS	34	38	11	10	6	0	73	16	357
2017	AS-01	32	39	16	13	0	0	72	13	87
2017	AS-02	31	33	11	14	12	0	64	25	104
2017	AS-03	34	46	6	6	8	0	81	13	52
2017	AS-04	41	37	12	6	4	0	77	10	49
2017	AS-05	35	35	18	9	3	0	71	12	34
2017	AS-06	63	37	0	0	0	0	100	0	11
2017	AS-07	36	50	0	0	7	7	92	8	14
2014	AS	37	41	8	8	5	1	79	13	387
2014	AS-01	43	30	9	10	7	2	74	17	94
2014	AS-02	29	52	6	5	7	0	81	13	96
2014	AS-03	38	44	6	7	5	1	82	12	85
2014	AS-04	45	32	9	13	2	0	77	15	47
2014	AS-05	41	43	11	5	0	0	84	5	37
2014	AS-06	30	40	20	10	0	0	70	10	10
2014	AS-07	38	46	8	8	0	0	85	8	13
2011	AS	44	38	7	7	3	1	82	10	351
2011	AS-01	45	33	7	7	5	2	80	12	99
2011	AS-02	38	46	6	8	0	1	86	8	78
2011	AS-03	44	37	8	6	4	1	82	10	78
2011	AS-04	48	38	6	4	4	0	85	8	48
2011	AS-05	32	43	14	11	0	0	75	11	28
2011	AS-06	50	50	0	0	0	0	100	0	10
2008	AS	30	40	10	12	6	1	71	19	273
2008	AS-01	29	37	13	14	4	3	68	19	76
2008	AS-02	30	36	14	9	11	0	66	20	64
2008	AS-03	32	49	4	12	2	2	82	14	57
2008	AS-04	46	32	3	14	5	0	78	19	37
2008	AS-05	16	42	11	16	16	0	58	32	19
2008	AS-06	10	60	10	10	10	0	70	20	10

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	38	38	11	7	6	0	0	75	13	378
2018	AS-01	25	34	19	12	10	0	0	58	22	77
2018	AS-02	35	43	9	6	7	0	0	78	13	113
2018	AS-03	34	42	10	7	6	0	0	76	13	67
2018	AS-04	45	37	10	4	4	0	0	82	8	49
2018	AS-05	45	35	10	10	0	0	0	81	10	31
2018	AS-06	71	18	12	0	0	0	0	88	0	17
2018	AS-07	43	36	7	14	0	0	0	79	14	14
2017	AS	37	38	11	10	4	0	1	75	14	357
2017	AS-01	33	35	15	12	3	0	2	69	16	87
2017	AS-02	32	34	13	14	8	0	0	65	21	104
2017	AS-03	33	48	8	10	2	0	0	81	12	52
2017	AS-04	49	45	2	4	0	0	0	94	4	49
2017	AS-05	41	44	6	6	3	0	0	85	9	34
2017	AS-06	63	28	9	0	0	0	0	91	0	11
2017	AS-07	50	29	7	14	0	0	0	79	14	14
2014	AS	37	39	11	7	6	0	0	76	13	386
2014	AS-01	23	37	13	13	13	0	1	61	26	94
2014	AS-02	35	44	11	5	4	0	0	79	9	96
2014	AS-03	39	39	12	6	5	0	0	78	11	85
2014	AS-04	50	35	7	4	4	0	0	85	9	46
2014	AS-05	43	49	5	3	0	0	0	92	3	37
2014	AS-06	50	30	20	0	0	0	0	80	0	10
2014	AS-07	62	15	8	15	0	0	0	77	15	13
2011	AS	42	32	11	8	6	0	0	75	14	350
2011	AS-01	30	31	15	10	13	1	0	62	23	100
2011	AS-02	37	41	9	8	5	0	0	78	13	76
2011	AS-03	49	28	17	5	1	0	0	77	6	78
2011	AS-04	58	27	4	8	2	0	0	85	10	48
2011	AS-05	43	39	4	14	0	0	0	82	14	28
2011	AS-06	50	40	10	0	0	0	0	90	0	10
2008	AS	36	37	13	9	4	0	0	74	13	273
2008	AS-01	25	41	18	8	8	0	0	66	16	76
2008	AS-02	41	33	9	11	6	0	0	73	17	64
2008	AS-03	37	40	16	7	0	0	0	77	7	57
2008	AS-04	49	35	11	5	0	0	0	84	5	37
2008	AS-05	26	42	11	11	11	0	0	68	21	19
2008	AS-06	50	40	0	10	0	0	0	90	10	10

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	49	30	9	6	6	0	79	13	375
2018	AS-01	34	30	17	11	8	0	64	18	76
2018	AS-02	47	34	5	6	7	0	81	13	112
2018	AS-03	41	38	4	9	7	0	79	16	68
2018	AS-04	58	21	13	2	6	0	79	8	48
2018	AS-05	63	23	10	3	0	0	87	3	30
2018	AS-06	76	12	12	0	0	0	88	0	17
2018	AS-07	43	43	0	7	7	0	86	14	14
2017	AS	45	38	6	8	3	0	83	11	357
2017	AS-01	38	40	3	12	4	1	79	17	87
2017	AS-02	39	41	4	10	6	0	80	16	104
2017	AS-03	41	40	13	4	2	0	81	6	52
2017	AS-04	61	35	4	0	0	0	96	0	49
2017	AS-05	53	32	6	6	3	0	85	9	34
2017	AS-06	63	37	0	0	0	0	100	0	11
2017	AS-07	64	21	14	0	0	0	86	0	14
2014	AS	43	38	10	5	4	0	81	9	386
2014	AS-01	35	34	17	5	9	0	69	14	94
2014	AS-02	39	46	10	3	2	0	84	5	96
2014	AS-03	45	36	8	7	4	0	81	11	84
2014	AS-04	55	34	2	6	2	0	89	9	47
2014	AS-05	41	54	0	5	0	0	95	5	37
2014	AS-06	60	20	20	0	0	0	80	0	10
2014	AS-07	62	23	0	8	8	0	85	15	13
2011	AS	48	33	8	6	4	0	81	11	351
2011	AS-01	32	30	17	8	12	0	63	20	99
2011	AS-02	37	53	3	6	1	0	90	8	78
2011	AS-03	63	28	4	5	0	0	91	5	78
2011	AS-04	69	19	6	4	2	0	88	6	48
2011	AS-05	54	29	7	11	0	0	82	11	28
2011	AS-06	40	50	10	0	0	0	90	0	10
2008	AS	42	38	11	6	3	0	81	9	273
2008	AS-01	34	32	18	11	5	0	66	16	76
2008	AS-02	39	44	9	3	5	0	83	8	64
2008	AS-03	49	37	11	4	0	0	86	4	57
2008	AS-04	51	43	0	5	0	0	95	5	37
2008	AS-05	26	58	11	5	0	0	84	5	19
2008	AS-06	60	30	0	10	0	0	90	10	10

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	50	29	9	5	6	0	0	79	11	379
2018	AS-01	48	21	10	10	9	0	1	70	20	77
2018	AS-02	50	31	10	4	5	1	0	81	9	114
2018	AS-03	41	35	10	7	6	0	0	76	13	68
2018	AS-04	48	35	10	0	6	0	0	83	6	48
2018	AS-05	68	23	10	0	0	0	0	90	0	31
2018	AS-06	65	12	0	18	6	0	0	76	24	17
2018	AS-07	36	50	7	0	7	0	0	86	7	14
2017	AS	47	33	10	5	6	0	0	80	11	357
2017	AS-01	46	36	11	3	2	0	1	83	6	87
2017	AS-02	44	29	8	9	11	0	0	73	19	104
2017	AS-03	44	38	13	0	4	0	0	83	4	52
2017	AS-04	61	22	8	8	0	0	0	84	8	49
2017	AS-05	44	35	12	6	3	0	0	79	9	34
2017	AS-06	35	56	9	0	0	0	0	91	0	11
2017	AS-07	50	29	7	0	14	0	0	79	14	14
2014	AS	43	38	9	5	4	0	0	81	10	387
2014	AS-01	51	26	13	4	5	0	1	77	10	94
2014	AS-02	42	40	7	6	4	1	0	82	11	96
2014	AS-03	45	39	5	8	4	0	0	84	12	85
2014	AS-04	38	47	9	6	0	0	0	85	6	47
2014	AS-05	35	49	14	3	0	0	0	84	3	37
2014	AS-06	30	40	20	0	10	0	0	70	10	10
2014	AS-07	31	38	0	0	31	0	0	69	31	13
2011	AS	53	30	8	5	3	0	1	84	8	351
2011	AS-01	49	31	10	3	6	0	1	81	9	100
2011	AS-02	47	36	9	5	1	0	1	84	7	77
2011	AS-03	60	27	6	6	0	0	0	87	6	78
2011	AS-04	67	21	0	8	4	0	0	88	13	48
2011	AS-05	39	39	14	4	4	0	0	79	7	28
2011	AS-06	70	30	0	0	0	0	0	100	0	10

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	35	40	12	7	6	0	0	75	13	378
2018	AS-01	25	39	16	13	7	0	0	64	20	76
2018	AS-02	33	41	15	4	7	0	0	73	12	113
2018	AS-03	37	40	10	7	6	0	0	76	13	68
2018	AS-04	35	49	6	6	4	0	0	84	10	49
2018	AS-05	42	39	10	3	6	0	0	81	10	31
2018	AS-06	65	18	12	0	6	0	0	82	6	17
2018	AS-07	36	36	7	7	14	0	0	71	21	14
2017	AS	31	45	12	9	3	0	0	76	12	355
2017	AS-01	30	46	14	7	2	0	1	77	9	87
2017	AS-02	26	42	17	11	5	0	0	68	16	103
2017	AS-03	35	46	15	4	0	0	0	81	4	52
2017	AS-04	41	47	4	8	0	0	0	88	8	49
2017	AS-05	30	48	9	6	6	0	0	79	12	33
2017	AS-06	44	37	9	0	9	0	0	81	9	11
2017	AS-07	36	36	0	29	0	0	0	71	29	14
2014	AS	34	41	13	8	3	0	0	75	11	387
2014	AS-01	32	33	20	10	5	0	0	65	15	94
2014	AS-02	32	48	10	5	4	0	0	80	9	96
2014	AS-03	34	42	13	8	2	0	0	76	11	85
2014	AS-04	40	40	9	6	4	0	0	81	11	47
2014	AS-05	38	51	3	8	0	0	0	89	8	37
2014	AS-06	30	40	20	10	0	0	0	70	10	10
2014	AS-07	38	31	15	15	0	0	0	69	15	13
2011	AS	40	38	10	6	5	0	0	78	11	349
2011	AS-01	31	38	17	6	7	0	0	70	13	99
2011	AS-02	31	48	8	5	8	0	0	79	13	77
2011	AS-03	50	35	8	5	1	1	0	86	6	78
2011	AS-04	51	34	4	6	4	0	0	85	11	47
2011	AS-05	39	36	4	14	7	0	0	75	21	28
2011	AS-06	40	40	20	0	0	0	0	80	0	10
2008	AS	36	42	12	7	4	0	0	78	11	272
2008	AS-01	30	46	12	9	3	0	0	76	12	76
2008	AS-02	30	41	17	5	8	0	0	70	13	64
2008	AS-03	42	39	14	5	0	0	0	81	5	57
2008	AS-04	50	42	0	8	0	0	0	92	8	36
2008	AS-05	21	47	11	11	11	0	0	68	21	19
2008	AS-06	50	40	0	0	10	0	0	90	10	10

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	36	34	14	9	6	0	0	70	15	379
2018	AS-01	27	39	17	9	8	0	0	66	17	77
2018	AS-02	37	28	18	8	9	0	1	65	17	114
2018	AS-03	29	49	7	9	6	0	0	78	15	68
2018	AS-04	49	31	12	6	2	0	0	80	8	49
2018	AS-05	45	26	16	10	3	0	0	71	13	31
2018	AS-06	44	19	6	31	0	0	0	63	31	16
2018	AS-07	43	21	21	0	14	0	0	64	14	14
2017	AS	35	35	14	9	6	0	1	70	15	355
2017	AS-01	36	38	16	8	1	0	1	75	9	87
2017	AS-02	30	31	12	16	11	1	0	62	27	103
2017	AS-03	40	34	10	8	8	0	0	75	16	52
2017	AS-04	37	45	14	0	4	0	0	82	4	49
2017	AS-05	30	30	18	12	6	0	3	63	19	33
2017	AS-06	63	9	28	0	0	0	0	72	0	11
2017	AS-07	36	29	14	14	7	0	0	64	21	14
2014	AS	38	34	12	11	5	0	0	72	16	387
2014	AS-01	43	27	15	10	6	0	0	69	16	94
2014	AS-02	30	35	15	10	8	0	1	66	19	96
2014	AS-03	40	31	11	13	6	0	0	71	19	85
2014	AS-04	43	43	9	2	2	2	0	87	4	47
2014	AS-05	43	38	8	11	0	0	0	81	11	37
2014	AS-06	20	40	10	30	0	0	0	60	30	10
2014	AS-07	31	38	8	23	0	0	0	69	23	13
2011	AS	39	34	12	9	6	0	0	73	15	352
2011	AS-01	40	34	12	6	8	0	0	74	14	100
2011	AS-02	33	35	14	12	6	0	0	68	18	78
2011	AS-03	47	32	9	6	4	0	1	81	10	78
2011	AS-04	44	38	13	4	2	0	0	81	6	48
2011	AS-05	32	25	11	18	14	0	0	57	32	28
2011	AS-06	40	40	20	0	0	0	0	80	0	10

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	31	38	15	11	5	0	69	16	376
2018	AS-01	29	36	18	11	7	0	64	17	76
2018	AS-02	31	30	19	13	6	0	61	19	113
2018	AS-03	25	57	7	3	6	1	83	9	67
2018	AS-04	35	33	15	17	0	0	69	17	48
2018	AS-05	23	48	16	10	3	0	71	13	31
2018	AS-06	47	41	6	6	0	0	88	6	17
2018	AS-07	21	14	21	29	14	0	36	43	14
2017	AS	30	45	11	11	3	0	75	14	355
2017	AS-01	30	50	9	7	3	0	81	10	87
2017	AS-02	29	40	9	14	8	0	69	22	104
2017	AS-03	35	47	6	12	0	0	82	12	51
2017	AS-04	35	41	14	10	0	0	76	10	49
2017	AS-05	27	39	24	6	3	0	67	9	33
2017	AS-06	53	37	9	0	0	0	91	0	11
2017	AS-07	7	57	7	29	0	0	64	29	14

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	37	10	4	2	0	0	84	6	378
2018	AS-01	45	30	17	5	1	0	1	76	7	77
2018	AS-02	42	36	12	6	4	0	0	79	10	113
2018	AS-03	42	48	9	0	1	0	0	90	1	67
2018	AS-04	55	35	8	2	0	0	0	90	2	49
2018	AS-05	48	42	6	3	0	0	0	90	3	31
2018	AS-06	59	24	6	12	0	0	0	82	12	17
2018	AS-07	43	43	0	7	7	0	0	86	14	14
2017	AS	41	42	8	4	4	0	0	84	8	355
2017	AS-01	38	46	13	1	2	0	0	84	3	86
2017	AS-02	36	39	9	7	9	0	1	76	16	104
2017	AS-03	46	44	6	4	0	0	0	90	4	52
2017	AS-04	51	37	4	6	2	0	0	88	8	49
2017	AS-05	45	39	12	0	3	0	0	85	3	33
2017	AS-06	37	53	0	9	0	0	0	91	9	11
2017	AS-07	50	43	0	7	0	0	0	93	7	14
2014	AS	43	39	10	4	3	1	1	83	7	386
2014	AS-01	44	32	14	2	6	0	1	77	9	93
2014	AS-02	40	42	9	4	3	2	0	83	7	96
2014	AS-03	47	35	8	7	2	0	0	82	9	85
2014	AS-04	49	43	6	2	0	0	0	91	2	47
2014	AS-05	38	54	8	0	0	0	0	92	0	37
2014	AS-06	20	50	10	20	0	0	0	70	20	10
2014	AS-07	46	31	8	8	0	0	8	83	8	13
2011	AS	47	34	12	3	3	1	0	82	6	352
2011	AS-01	40	32	17	3	5	3	0	74	8	100
2011	AS-02	49	31	14	5	1	0	0	79	6	78
2011	AS-03	55	33	6	3	1	0	1	90	4	78
2011	AS-04	48	40	10	2	0	0	0	88	2	48
2011	AS-05	39	46	7	7	0	0	0	86	7	28
2011	AS-06	50	50	0	0	0	0	0	100	0	10
2008	AS	45	39	9	4	1	1	0	85	6	273
2008	AS-01	38	49	5	5	1	1	0	88	7	76
2008	AS-02	41	36	13	6	3	2	0	78	10	64
2008	AS-03	46	39	11	2	0	2	2	87	2	57
2008	AS-04	54	38	8	0	0	0	0	92	0	37
2008	AS-05	42	47	5	5	0	0	0	89	5	19
2008	AS-06	60	0	20	10	10	0	0	60	20	10

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	37	36	13	9	5	0	0	73	14	377
2018	AS-01	32	39	16	10	3	0	0	71	13	77
2018	AS-02	30	35	18	8	8	1	0	66	16	113
2018	AS-03	37	39	10	9	4	0	0	76	13	67
2018	AS-04	50	38	6	6	0	0	0	88	6	48
2018	AS-05	39	32	16	6	6	0	0	71	13	31
2018	AS-06	59	18	6	18	0	0	0	76	18	17
2018	AS-07	36	29	7	21	7	0	0	64	29	14
2017	AS	35	37	12	9	7	0	0	72	16	354
2017	AS-01	33	46	9	9	2	0	1	79	12	86
2017	AS-02	29	31	17	10	14	0	0	60	23	103
2017	AS-03	40	40	8	6	6	0	0	81	12	52
2017	AS-04	47	35	10	6	2	0	0	82	8	49
2017	AS-05	30	36	15	6	12	0	0	67	18	33
2017	AS-06	63	19	9	9	0	0	0	81	9	11
2017	AS-07	36	29	14	21	0	0	0	64	21	14

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	52	31	10	5	1	0	83	7	377
2018	AS-01	48	30	12	9	1	0	78	10	77
2018	AS-02	51	31	10	6	2	0	82	8	112
2018	AS-03	51	31	16	1	0	0	82	1	67
2018	AS-04	53	35	6	4	2	0	88	6	49
2018	AS-05	45	45	10	0	0	0	90	0	31
2018	AS-06	59	24	12	6	0	0	82	6	17
2018	AS-07	50	29	0	14	7	0	79	21	14
2017	AS	53	33	9	3	2	0	86	5	356
2017	AS-01	53	32	11	3	0	1	86	3	87
2017	AS-02	46	36	10	4	5	0	82	9	104
2017	AS-03	56	34	10	0	0	0	90	0	52
2017	AS-04	69	25	6	0	0	0	94	0	49
2017	AS-05	48	33	9	3	6	0	82	9	33
2017	AS-06	53	37	9	0	0	0	91	0	11
2017	AS-07	57	21	14	7	0	0	79	7	14
2014	AS	65	26	7	1	1	0	90	2	387
2014	AS-01	64	23	7	2	3	0	87	5	94
2014	AS-02	67	25	6	1	1	0	92	2	96
2014	AS-03	62	29	7	0	1	0	92	1	85
2014	AS-04	70	19	11	0	0	0	89	0	47
2014	AS-05	68	32	0	0	0	0	100	0	37
2014	AS-06	60	30	10	0	0	0	90	0	10
2014	AS-07	62	23	15	0	0	0	85	0	13
2011	AS	65	24	7	2	3	0	88	4	352
2011	AS-01	56	21	16	1	6	0	77	7	100
2011	AS-02	60	31	5	1	3	0	91	4	78
2011	AS-03	74	23	1	1	0	0	97	1	78
2011	AS-04	73	19	2	6	0	0	92	6	48
2011	AS-05	61	25	14	0	0	0	86	0	28
2011	AS-06	60	40	0	0	0	0	100	0	10

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	37	36	14	9	5	0	1	73	14	376
2018	AS-01	34	27	19	10	8	0	1	62	18	77
2018	AS-02	35	31	14	13	5	0	1	67	19	112
2018	AS-03	27	48	16	4	4	0	0	75	9	67
2018	AS-04	43	45	6	4	2	0	0	88	6	49
2018	AS-05	37	40	17	3	3	0	0	77	7	30
2018	AS-06	65	18	0	6	12	0	0	82	18	17
2018	AS-07	36	43	7	14	0	0	0	79	14	14
2017	AS	36	42	11	6	5	0	1	78	10	356
2017	AS-01	35	44	15	3	2	0	1	79	6	87
2017	AS-02	30	36	15	8	11	1	0	66	19	104
2017	AS-03	35	50	8	2	4	0	2	86	6	52
2017	AS-04	47	41	6	4	2	0	0	88	6	49
2017	AS-05	39	39	9	9	3	0	0	79	12	33
2017	AS-06	37	53	0	9	0	0	0	91	9	11
2017	AS-07	43	43	7	7	0	0	0	86	7	14
2014	AS	33	41	12	9	5	0	0	75	14	387
2014	AS-01	34	31	18	10	6	1	0	66	16	94
2014	AS-02	27	48	8	7	9	0	0	75	17	96
2014	AS-03	33	44	12	9	2	0	0	76	12	85
2014	AS-04	47	34	13	6	0	0	0	81	6	47
2014	AS-05	32	54	3	11	0	0	0	86	11	37
2014	AS-06	10	50	20	20	0	0	0	60	20	10
2014	AS-07	46	31	0	15	8	0	0	77	23	13
2011	AS	43	37	9	6	5	0	0	81	11	352
2011	AS-01	38	35	16	4	6	0	1	74	10	100
2011	AS-02	32	44	12	9	4	0	0	76	13	78
2011	AS-03	53	35	3	6	4	0	0	87	10	78
2011	AS-04	48	44	6	2	0	0	0	92	2	48
2011	AS-05	50	25	0	14	7	4	0	78	22	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	43	32	16	6	2	1	76	9	375
2018	AS-01	38	27	26	8	1	0	65	9	77
2018	AS-02	40	32	15	7	4	2	73	12	113
2018	AS-03	44	41	11	3	2	0	85	5	66
2018	AS-04	47	35	14	2	2	0	82	4	49
2018	AS-05	37	40	20	0	3	0	77	3	30
2018	AS-06	81	6	6	6	0	0	88	6	16
2018	AS-07	36	29	0	36	0	0	64	36	14
2017	AS	45	33	13	5	3	0	78	9	356
2017	AS-01	45	34	16	5	1	0	79	6	87
2017	AS-02	37	27	21	8	7	0	64	15	104
2017	AS-03	44	38	8	6	4	0	83	10	52
2017	AS-04	55	35	6	2	2	0	90	4	49
2017	AS-05	45	42	3	6	3	0	88	9	33
2017	AS-06	65	35	0	0	0	0	100	0	11
2017	AS-07	43	43	14	0	0	0	86	0	14
2014	AS	39	41	11	5	4	0	80	9	387
2014	AS-01	46	31	14	5	4	0	77	10	94
2014	AS-02	29	46	11	7	6	0	75	14	96
2014	AS-03	42	41	11	6	0	0	84	6	85
2014	AS-04	43	40	9	2	6	0	83	9	47
2014	AS-05	43	51	3	3	0	0	95	3	37
2014	AS-06	10	70	10	10	0	0	80	10	10
2014	AS-07	54	23	8	8	8	0	77	15	13

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	33	37	17	9	3	0	1	71	12	375
2018	AS-01	32	32	25	8	4	0	0	63	12	76
2018	AS-02	30	37	17	11	4	0	2	68	15	112
2018	AS-03	33	52	8	5	3	0	0	85	8	66
2018	AS-04	31	43	14	10	2	0	0	73	12	49
2018	AS-05	35	35	23	0	6	0	0	71	6	31
2018	AS-06	65	6	12	18	0	0	0	71	18	17
2018	AS-07	14	36	29	21	0	0	0	50	21	14
2017	AS	42	36	12	6	4	0	1	78	10	356
2017	AS-01	47	36	11	1	2	1	1	85	3	87
2017	AS-02	34	35	17	5	10	0	0	68	14	104
2017	AS-03	42	38	9	10	0	0	0	81	10	52
2017	AS-04	43	43	6	8	0	0	0	86	8	49
2017	AS-05	39	33	18	6	3	0	0	73	9	33
2017	AS-06	72	9	9	9	0	0	0	81	9	11
2017	AS-07	43	43	0	7	0	0	7	92	8	14
2014	AS	40	39	9	8	3	0	0	79	11	387
2014	AS-01	47	33	14	2	4	0	0	80	6	94
2014	AS-02	31	46	8	9	3	1	1	79	13	96
2014	AS-03	38	41	11	8	2	0	0	79	11	85
2014	AS-04	53	26	9	11	2	0	0	79	13	47
2014	AS-05	43	43	3	8	3	0	0	86	11	37
2014	AS-06	20	50	0	30	0	0	0	70	30	10
2014	AS-07	38	38	8	8	8	0	0	77	15	13
2011	AS	51	34	7	6	2	0	1	85	8	351
2011	AS-01	47	32	11	4	4	1	1	81	8	100
2011	AS-02	44	45	6	3	0	0	1	91	3	77
2011	AS-03	64	23	4	6	3	0	0	87	9	78
2011	AS-04	56	27	6	10	0	0	0	83	10	48
2011	AS-05	36	43	4	18	0	0	0	79	18	28
2011	AS-06	50	50	0	0	0	0	0	100	0	10

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	41	36	13	9	2	0	76	11	377
2018	AS-01	34	35	17	13	1	0	69	14	77
2018	AS-02	35	42	12	9	2	0	77	11	113
2018	AS-03	42	30	15	7	6	0	72	13	67
2018	AS-04	43	41	10	6	0	0	84	6	49
2018	AS-05	48	29	13	10	0	0	77	10	31
2018	AS-06	63	19	13	6	0	0	81	6	16
2018	AS-07	36	43	0	14	7	0	79	21	14
2017	AS	41	38	12	6	2	0	79	8	354
2017	AS-01	43	40	9	6	1	1	84	7	86
2017	AS-02	35	35	17	10	4	0	69	14	104
2017	AS-03	42	42	10	6	0	0	85	6	52
2017	AS-04	52	38	6	4	0	0	90	4	48
2017	AS-05	39	36	15	6	3	0	76	9	33
2017	AS-06	44	47	9	0	0	0	91	0	11
2017	AS-07	50	29	14	0	7	0	79	7	14
2014	AS	44	35	14	3	3	0	80	6	387
2014	AS-01	43	29	21	3	4	0	71	7	94
2014	AS-02	45	35	11	4	4	0	80	8	96
2014	AS-03	47	36	11	2	4	0	84	6	85
2014	AS-04	51	32	13	2	2	0	83	4	47
2014	AS-05	35	57	5	3	0	0	92	3	37
2014	AS-06	50	30	20	0	0	0	80	0	10
2014	AS-07	46	31	8	8	8	0	77	15	13
2011	AS	46	38	8	5	3	0	83	8	351
2011	AS-01	42	34	16	4	4	0	76	8	100
2011	AS-02	39	44	4	8	5	0	83	13	77
2011	AS-03	51	40	4	4	1	0	91	5	78
2011	AS-04	56	29	6	4	4	0	85	8	48
2011	AS-05	36	46	11	7	0	0	82	7	28
2011	AS-06	40	60	0	0	0	0	100	0	10
2008	AS	41	43	9	4	3	0	84	7	273
2008	AS-01	37	43	12	5	3	0	80	8	76
2008	AS-02	39	41	9	5	6	0	80	11	64
2008	AS-03	44	46	11	0	0	0	89	0	57
2008	AS-04	54	41	0	5	0	0	95	5	37
2008	AS-05	16	63	5	5	11	0	79	16	19
2008	AS-06	60	30	0	10	0	0	90	10	10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	41	31	19	7	2	0	72	9	381
2018	AS-01	55	23	17	4	1	0	78	5	78
2018	AS-02	38	32	23	4	3	0	70	7	113
2018	AS-03	46	32	13	7	1	0	78	9	68
2018	AS-04	39	29	16	16	0	0	67	16	49
2018	AS-05	34	28	34	3	0	0	63	3	32
2018	AS-06	6	59	6	24	6	0	65	29	17
2018	AS-07	36	29	21	7	7	0	64	14	14
2017	AS	35	40	16	6	2	1	76	9	357
2017	AS-01	44	38	11	6	0	1	83	6	87
2017	AS-02	35	46	12	5	3	0	81	8	104
2017	AS-03	38	37	16	6	4	0	75	10	52
2017	AS-04	27	35	23	14	2	0	61	16	49
2017	AS-05	41	35	21	0	0	3	79	0	34
2017	AS-06	0	56	25	19	0	0	56	19	11
2017	AS-07	29	29	36	0	7	0	57	7	14
2014	AS	35	32	19	7	5	1	68	13	387
2014	AS-01	50	23	17	6	3	0	73	10	94
2014	AS-02	32	34	23	5	5	0	67	10	96
2014	AS-03	36	35	13	7	8	0	72	15	85
2014	AS-04	26	47	17	9	0	2	74	9	47
2014	AS-05	22	30	30	8	8	3	53	17	37
2014	AS-06	20	50	20	10	0	0	70	10	10
2014	AS-07	31	0	31	15	23	0	31	38	13
2011	AS	45	33	12	6	3	1	79	9	352
2011	AS-01	49	33	11	4	2	1	83	6	100
2011	AS-02	49	27	18	1	5	0	76	6	78
2011	AS-03	46	37	8	5	3	1	84	8	78
2011	AS-04	35	42	13	10	0	0	77	10	48
2011	AS-05	39	32	14	11	4	0	71	14	28
2011	AS-06	40	40	10	10	0	0	80	10	10
2008	AS	31	37	20	7	5	0	68	12	273
2008	AS-01	37	41	14	4	3	1	79	7	76
2008	AS-02	34	34	14	8	9	0	69	17	64
2008	AS-03	40	35	18	4	4	0	75	7	57
2008	AS-04	14	46	30	8	3	0	59	11	37
2008	AS-05	16	32	37	5	11	0	47	16	19
2008	AS-06	20	30	30	10	10	0	50	20	10

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	13	30	32	15	7	0	2	23	44	378
2018	AS-01	9	25	31	19	10	1	4	32	36	77
2018	AS-02	14	32	35	13	4	0	1	18	46	113
2018	AS-03	13	25	31	15	12	0	3	28	40	67
2018	AS-04	18	43	24	8	6	0	0	14	61	49
2018	AS-05	6	41	31	16	3	0	3	19	48	32
2018	AS-06	6	29	47	12	6	0	0	18	35	17
2018	AS-07	21	14	43	21	0	0	0	21	36	14
2017	AS	10	30	35	12	7	1	5	20	43	355
2017	AS-01	7	24	35	16	12	1	5	30	33	86
2017	AS-02	12	33	33	9	6	1	7	16	48	103
2017	AS-03	10	25	38	17	8	0	2	25	35	52
2017	AS-04	14	39	37	8	2	0	0	10	53	49
2017	AS-05	18	24	41	6	3	0	9	10	45	34
2017	AS-06	0	53	37	9	0	0	0	9	53	11
2017	AS-07	7	29	29	14	7	0	14	25	42	14
2014	AS	12	29	32	17	6	0	3	24	43	387
2014	AS-01	9	24	29	19	12	1	6	33	36	94
2014	AS-02	10	38	33	13	3	0	3	16	49	96
2014	AS-03	15	24	27	25	7	0	2	33	40	85
2014	AS-04	9	30	36	19	2	0	4	22	40	47
2014	AS-05	19	35	30	8	8	0	0	16	54	37
2014	AS-06	10	20	60	10	0	0	0	10	30	10
2014	AS-07	23	31	31	8	8	0	0	15	54	13
2011	AS	10	25	31	19	9	2	4	30	38	349
2011	AS-01	6	22	23	24	13	5	5	42	32	98
2011	AS-02	10	27	31	22	5	1	3	28	39	77
2011	AS-03	13	17	40	18	9	0	4	28	31	78
2011	AS-04	13	31	35	4	15	0	2	19	45	48
2011	AS-05	14	46	21	11	0	4	4	12	65	28
2011	AS-06	10	10	40	20	10	0	10	33	22	10
2008	AS	13	31	32	16	4	0	3	21	45	271
2008	AS-01	8	23	36	15	9	1	8	26	34	75
2008	AS-02	19	33	34	14	0	0	0	14	52	64
2008	AS-03	9	26	39	21	5	0	0	26	35	57
2008	AS-04	16	41	24	14	3	0	3	17	58	37
2008	AS-05	26	42	16	5	5	0	5	11	72	19

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	8	20	28	22	15	3	3	39	30	379
2018	AS-01	5	14	28	26	18	6	3	48	21	78
2018	AS-02	11	20	26	22	15	3	4	40	33	113
2018	AS-03	6	16	30	21	18	3	6	43	25	67
2018	AS-04	10	29	31	20	6	4	0	28	40	49
2018	AS-05	10	29	26	19	13	0	3	33	40	31
2018	AS-06	0	29	35	18	18	0	0	35	29	17
2018	AS-07	21	21	36	21	0	0	0	21	43	14
2017	AS	8	17	29	20	14	3	9	39	28	353
2017	AS-01	5	11	18	25	24	9	8	59	19	86
2017	AS-02	9	21	32	17	8	2	11	29	35	103
2017	AS-03	12	12	29	15	23	2	8	42	26	52
2017	AS-04	8	27	33	15	8	2	6	25	39	48
2017	AS-05	9	21	29	24	6	0	12	33	33	34
2017	AS-06	0	0	62	28	10	0	0	38	0	10
2017	AS-07	7	14	36	21	7	0	14	33	25	14
2014	AS	12	19	28	21	12	2	6	36	33	387
2014	AS-01	6	15	26	21	19	2	11	46	24	94
2014	AS-02	9	24	26	19	9	4	8	32	38	96
2014	AS-03	12	16	27	26	13	1	5	41	30	85
2014	AS-04	17	19	36	19	2	0	6	23	39	47
2014	AS-05	16	22	35	16	11	0	0	27	38	37
2014	AS-06	10	20	30	30	0	10	0	33	33	10
2014	AS-07	38	15	8	23	15	0	0	38	54	13
2011	AS	7	11	25	28	18	3	7	52	20	350
2011	AS-01	7	11	16	28	24	5	8	60	21	99
2011	AS-02	9	10	25	32	16	3	5	52	21	77
2011	AS-03	8	8	28	33	15	3	5	53	17	78
2011	AS-04	4	10	38	21	17	0	10	42	16	48
2011	AS-05	7	21	25	25	4	4	14	35	35	28
2011	AS-06	10	0	30	10	40	0	10	56	11	10
2008	AS	10	22	28	23	10	2	6	35	35	271
2008	AS-01	11	15	33	17	12	3	9	33	29	75
2008	AS-02	13	25	19	31	6	3	3	40	40	64
2008	AS-03	11	12	37	25	14	0	2	39	23	57
2008	AS-04	8	41	22	11	5	3	11	19	56	37
2008	AS-05	16	26	21	21	11	0	5	33	44	19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	12	25	34	16	9	2	3	25	39	379
2018	AS-01	10	23	31	21	9	3	3	32	36	77
2018	AS-02	11	26	34	16	11	2	2	28	38	113
2018	AS-03	10	18	42	10	10	3	6	23	31	67
2018	AS-04	12	35	31	14	6	0	2	21	48	49
2018	AS-05	19	25	38	13	0	0	6	13	47	32
2018	AS-06	18	24	35	12	12	0	0	24	41	17
2018	AS-07	21	21	36	14	7	0	0	21	43	14
2017	AS	15	23	32	15	8	1	5	25	40	356
2017	AS-01	17	16	33	16	15	2	1	32	34	87
2017	AS-02	13	26	34	10	5	2	11	17	45	103
2017	AS-03	13	13	40	25	8	0	0	33	27	52
2017	AS-04	12	39	29	16	4	0	0	20	51	49
2017	AS-05	26	24	21	12	9	0	9	23	55	34
2017	AS-06	0	28	37	19	9	0	7	30	30	11
2017	AS-07	14	21	29	21	7	0	7	31	38	14
2014	AS	18	22	34	12	7	2	5	21	42	386
2014	AS-01	17	17	32	15	10	1	9	27	38	94
2014	AS-02	16	19	41	13	4	2	5	18	38	95
2014	AS-03	14	24	31	13	13	4	2	28	40	85
2014	AS-04	13	30	36	13	0	0	9	14	47	47
2014	AS-05	27	30	32	5	5	0	0	11	57	37
2014	AS-06	10	40	30	10	0	0	10	11	56	10
2014	AS-07	54	8	15	15	8	0	0	23	62	13
2011	AS	12	20	35	14	10	2	6	26	36	347
2011	AS-01	10	13	40	12	12	5	7	28	27	98
2011	AS-02	12	16	41	16	11	1	4	28	29	76
2011	AS-03	10	25	30	17	9	3	6	29	39	77
2011	AS-04	13	27	35	13	8	0	4	22	41	48
2011	AS-05	21	25	21	11	7	0	14	21	54	28
2011	AS-06	0	20	40	20	20	0	0	40	20	10
2008	AS	20	23	31	13	6	1	7	20	46	271
2008	AS-01	20	25	23	8	13	3	8	24	51	75
2008	AS-02	27	22	30	9	3	2	8	14	53	64
2008	AS-03	12	19	42	19	4	0	4	24	33	57
2008	AS-04	19	35	24	16	0	0	5	17	57	37
2008	AS-05	32	16	32	16	0	0	5	17	50	19

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	7	21	36	22	13	1	2	35	28	376
2018	AS-01	4	16	34	25	17	3	3	44	21	77
2018	AS-02	6	21	36	23	13	0	2	36	28	111
2018	AS-03	7	21	28	31	10	1	0	42	29	67
2018	AS-04	4	23	40	21	10	0	2	32	28	48
2018	AS-05	9	31	38	9	9	0	3	19	42	32
2018	AS-06	6	29	53	0	12	0	0	12	35	17
2018	AS-07	14	21	50	7	7	0	0	14	36	14
2017	AS	7	18	36	22	11	1	5	35	27	353
2017	AS-01	4	11	33	27	19	2	3	49	17	87
2017	AS-02	12	17	39	17	8	0	8	27	31	102
2017	AS-03	2	18	37	25	16	0	2	42	20	51
2017	AS-04	12	20	39	24	4	0	0	29	33	49
2017	AS-05	6	24	41	12	12	0	6	25	31	34
2017	AS-06	0	31	41	21	0	0	7	22	33	10
2017	AS-07	0	36	21	36	0	0	7	38	38	14
2014	AS	10	19	36	20	10	1	5	31	31	385
2014	AS-01	11	15	32	17	16	0	10	36	28	94
2014	AS-02	5	20	41	20	8	1	5	30	27	96
2014	AS-03	15	13	35	24	11	1	1	35	29	85
2014	AS-04	2	24	39	22	7	0	7	30	28	46
2014	AS-05	8	33	31	22	3	3	0	26	43	36
2014	AS-06	10	30	40	10	0	0	10	11	44	10
2014	AS-07	46	8	23	15	8	0	0	23	54	13
2011	AS	8	19	32	23	12	2	4	38	29	350
2011	AS-01	4	16	26	22	17	5	9	46	24	99
2011	AS-02	9	12	35	30	12	0	3	43	21	77
2011	AS-03	12	22	29	23	12	1	1	36	34	78
2011	AS-04	10	21	38	19	10	0	2	30	32	48
2011	AS-05	4	43	25	21	4	0	4	26	48	28
2011	AS-06	0	0	80	10	10	0	0	20	0	10
2008	AS	12	19	36	21	8	1	3	30	32	269
2008	AS-01	7	14	34	26	12	3	5	41	22	74
2008	AS-02	14	20	31	22	11	0	2	33	35	64
2008	AS-03	14	16	38	23	5	0	4	30	31	56
2008	AS-04	16	14	51	11	5	0	3	17	31	37
2008	AS-05	16	37	37	11	0	0	0	11	53	19

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	9	23	32	19	11	1	4	32	35	379
2018	AS-01	6	15	31	23	15	3	6	42	24	78
2018	AS-02	13	22	22	24	13	1	4	39	37	113
2018	AS-03	9	21	36	20	11	0	3	31	31	66
2018	AS-04	6	31	43	12	6	0	2	19	38	49
2018	AS-05	13	28	34	9	9	0	6	20	43	32
2018	AS-06	6	41	41	6	6	0	0	12	47	17
2018	AS-07	7	29	57	7	0	0	0	7	36	14
2017	AS	14	20	29	17	12	1	7	32	37	355
2017	AS-01	6	15	27	24	24	1	3	50	22	86
2017	AS-02	17	22	30	13	8	0	11	23	44	103
2017	AS-03	19	13	27	23	12	2	4	37	35	52
2017	AS-04	18	33	24	14	8	0	2	23	52	49
2017	AS-05	15	9	47	9	6	3	12	17	28	34
2017	AS-06	9	37	19	28	0	0	7	30	50	11
2017	AS-07	7	36	29	14	7	0	7	23	46	14
2014	AS	16	27	27	14	10	0	5	26	45	387
2014	AS-01	13	18	20	18	22	0	9	44	34	94
2014	AS-02	16	28	29	16	7	0	4	24	46	96
2014	AS-03	14	26	26	19	9	1	5	30	43	85
2014	AS-04	13	32	36	13	2	0	4	16	47	47
2014	AS-05	14	49	32	3	3	0	0	5	62	37
2014	AS-06	30	20	30	10	0	0	10	11	56	10
2014	AS-07	54	15	23	0	8	0	0	8	69	13
2011	AS	13	19	29	18	14	1	5	35	35	349
2011	AS-01	9	12	24	22	22	3	7	49	24	99
2011	AS-02	14	18	35	14	9	1	8	26	36	77
2011	AS-03	13	24	26	21	13	1	3	35	39	78
2011	AS-04	15	21	32	17	13	0	2	30	37	47
2011	AS-05	21	25	25	14	11	0	4	26	48	28
2011	AS-06	10	20	40	10	10	0	10	22	33	10
2008	AS	17	25	25	17	8	2	6	27	46	267
2008	AS-01	11	16	32	19	10	3	10	33	31	73
2008	AS-02	24	23	21	21	6	2	3	29	49	62
2008	AS-03	12	28	21	18	12	4	5	33	44	57
2008	AS-04	14	43	24	5	8	0	5	14	60	37
2008	AS-05	37	21	26	11	5	0	0	16	58	19

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	14	20	26	21	12	3	3	36	37	380
2018	AS-01	9	17	23	18	23	5	5	46	29	78
2018	AS-02	18	20	22	23	12	2	3	37	40	113
2018	AS-03	10	22	25	24	12	1	4	38	35	67
2018	AS-04	14	31	24	20	6	2	2	28	47	49
2018	AS-05	22	16	25	25	3	3	6	31	41	32
2018	AS-06	24	12	47	12	6	0	0	18	35	17
2018	AS-07	14	29	50	7	0	0	0	7	43	14
2017	AS	11	22	27	18	11	3	8	33	37	356
2017	AS-01	11	9	28	16	19	8	9	42	24	87
2017	AS-02	13	28	25	15	6	2	11	24	47	103
2017	AS-03	15	23	29	15	6	4	8	24	44	52
2017	AS-04	10	31	29	24	6	0	0	31	41	49
2017	AS-05	0	24	24	21	18	3	12	45	28	34
2017	AS-06	0	9	56	25	9	0	0	35	9	11
2017	AS-07	14	21	21	29	7	0	7	38	38	14
2014	AS	13	18	25	21	13	1	9	38	35	387
2014	AS-01	11	16	22	20	18	2	11	44	30	94
2014	AS-02	11	16	33	14	14	1	11	31	31	96
2014	AS-03	15	19	21	24	15	1	5	41	36	85
2014	AS-04	17	19	19	26	11	0	9	40	40	47
2014	AS-05	11	27	27	27	3	0	5	31	40	37
2014	AS-06	30	10	20	30	0	0	10	33	44	10
2014	AS-07	15	23	23	23	15	0	0	38	38	13
2011	AS	9	17	27	21	18	1	8	43	28	349
2011	AS-01	12	11	24	19	19	2	12	45	27	99
2011	AS-02	9	17	28	20	14	1	11	39	30	76
2011	AS-03	9	22	21	23	21	0	5	46	32	78
2011	AS-04	2	15	42	23	15	2	2	39	17	48
2011	AS-05	7	18	29	21	18	0	7	42	27	28
2011	AS-06	10	30	10	10	30	0	10	44	44	10
2008	AS	20	24	27	13	7	2	7	22	48	271
2008	AS-01	16	17	25	16	11	4	11	31	39	75
2008	AS-02	31	23	28	11	2	3	2	13	57	64
2008	AS-03	13	27	29	11	11	2	9	24	44	56
2008	AS-04	22	38	14	14	8	0	5	23	63	37
2008	AS-05	21	21	32	16	5	0	5	22	44	19
2008	AS-06	10	40	30	0	0	0	20	0	63	10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	8	20	38	18	11	2	3	31	29	378
2018	AS-01	9	12	36	19	15	5	4	38	23	78
2018	AS-02	8	26	34	17	12	2	3	30	35	113
2018	AS-03	6	14	42	18	14	2	5	34	21	66
2018	AS-04	4	27	41	16	6	2	4	24	33	49
2018	AS-05	13	34	28	16	3	0	6	20	50	32
2018	AS-06	6	13	63	6	13	0	0	19	19	16
2018	AS-07	14	14	43	29	0	0	0	29	29	14
2017	AS	10	20	34	18	10	2	7	30	32	354
2017	AS-01	8	13	34	16	20	3	6	39	23	87
2017	AS-02	11	22	31	18	7	2	9	27	38	103
2017	AS-03	8	12	47	18	12	0	4	31	20	51
2017	AS-04	15	25	38	21	2	0	0	23	40	48
2017	AS-05	12	24	35	12	3	3	12	17	41	34
2017	AS-06	0	37	9	53	0	0	0	53	37	11
2017	AS-07	7	36	29	21	0	0	7	23	46	14
2014	AS	14	21	34	14	9	2	5	25	39	387
2014	AS-01	17	11	38	9	15	0	11	26	31	94
2014	AS-02	10	21	38	19	5	2	5	26	34	96
2014	AS-03	9	24	31	18	12	4	4	32	35	85
2014	AS-04	15	32	34	13	2	0	4	16	49	47
2014	AS-05	14	35	22	19	8	3	0	28	50	37
2014	AS-06	30	30	40	0	0	0	0	0	60	10
2014	AS-07	46	15	15	15	8	0	0	23	62	13

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	25	37	19	8	4	3	4	66	13	381
2018	AS-01	33	33	18	4	5	3	4	71	10	78
2018	AS-02	25	33	22	8	4	4	5	63	13	114
2018	AS-03	28	41	16	6	6	0	3	71	12	68
2018	AS-04	20	43	18	8	4	4	2	67	13	49
2018	AS-05	13	35	23	13	3	10	3	56	19	31
2018	AS-06	29	35	12	12	6	6	0	69	19	17
2018	AS-07	14	64	0	14	7	0	0	79	21	14
2017	AS	32	34	15	7	5	3	4	70	13	356
2017	AS-01	40	30	16	1	5	3	6	76	6	86
2017	AS-02	24	31	20	12	8	3	3	58	21	104
2017	AS-03	31	27	13	13	6	7	2	64	21	52
2017	AS-04	33	49	10	2	0	2	4	87	2	49
2017	AS-05	24	38	12	3	12	3	9	70	17	34
2017	AS-06	65	16	19	0	0	0	0	81	0	11
2017	AS-07	29	50	7	7	0	0	7	85	8	14
2014	AS	38	30	10	10	4	3	5	74	15	387
2014	AS-01	43	23	12	11	3	4	4	72	15	94
2014	AS-02	29	38	10	9	6	2	5	72	17	96
2014	AS-03	41	27	5	12	6	4	6	75	19	85
2014	AS-04	43	28	13	4	4	2	6	77	9	47
2014	AS-05	38	38	11	8	0	3	3	80	9	37
2014	AS-06	40	20	10	30	0	0	0	60	30	10
2014	AS-07	54	31	8	8	0	0	0	85	8	13

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	31	9	7	5	0	1	79	12	380
2018	AS-01	44	34	8	9	3	1	1	80	12	77
2018	AS-02	43	32	11	6	7	0	1	76	13	114
2018	AS-03	46	32	7	7	7	0	0	78	15	68
2018	AS-04	55	29	8	4	4	0	0	84	8	49
2018	AS-05	48	23	13	10	6	0	0	71	16	31
2018	AS-06	76	6	18	0	0	0	0	82	0	17
2018	AS-07	21	71	0	7	0	0	0	93	7	14
2017	AS	50	28	7	6	7	1	0	80	13	357
2017	AS-01	55	27	7	4	4	1	1	84	9	87
2017	AS-02	41	30	11	9	9	1	0	72	18	104
2017	AS-03	48	29	6	6	10	2	0	78	16	52
2017	AS-04	61	27	2	6	2	2	0	90	8	49
2017	AS-05	50	24	6	6	12	3	0	76	18	34
2017	AS-06	72	19	0	0	9	0	0	91	9	11
2017	AS-07	50	36	0	14	0	0	0	86	14	14
2014	AS	51	27	7	7	6	2	0	80	13	386
2014	AS-01	57	20	6	6	7	2	0	79	14	94
2014	AS-02	45	34	7	4	7	1	1	81	12	95
2014	AS-03	49	24	6	11	7	4	0	76	18	85
2014	AS-04	51	28	11	4	6	0	0	79	11	47
2014	AS-05	57	30	5	8	0	0	0	86	8	37
2014	AS-06	40	40	0	20	0	0	0	80	20	10
2014	AS-07	69	23	8	0	0	0	0	92	0	13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	15	26	20	15	6	15	4	51	25	379
2018	AS-01	16	29	14	13	3	21	5	60	21	77
2018	AS-02	12	21	21	16	7	19	4	43	30	113
2018	AS-03	18	29	21	9	9	9	6	55	21	68
2018	AS-04	18	31	18	14	4	14	0	57	21	49
2018	AS-05	10	13	23	29	3	19	3	29	42	31
2018	AS-06	18	47	18	12	0	0	6	69	13	17
2018	AS-07	21	29	29	14	7	0	0	50	21	14
2017	AS	17	26	22	8	8	15	3	53	20	357
2017	AS-01	21	23	17	7	6	23	3	60	17	87
2017	AS-02	11	28	25	11	13	9	4	44	27	104
2017	AS-03	19	23	23	10	6	15	4	52	19	52
2017	AS-04	18	37	16	8	4	16	0	66	15	49
2017	AS-05	15	18	29	6	15	12	6	39	25	34
2017	AS-06	28	28	35	0	0	0	9	62	0	11
2017	AS-07	36	21	21	14	7	0	0	57	21	14
2014	AS	18	22	17	14	7	17	4	51	27	387
2014	AS-01	23	22	16	10	6	19	3	59	21	94
2014	AS-02	7	21	19	15	13	21	5	38	37	96
2014	AS-03	20	21	18	13	7	20	1	52	25	85
2014	AS-04	19	17	21	19	6	11	6	44	31	47
2014	AS-05	19	30	16	8	3	19	5	64	14	37
2014	AS-06	20	30	10	30	10	0	0	50	40	10
2014	AS-07	54	31	8	8	0	0	0	85	8	13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	51	34	7	6	2	1	0	86	8	380
2018	AS-01	62	24	9	5	0	0	0	86	5	78
2018	AS-02	47	40	6	4	4	0	0	87	7	113
2018	AS-03	50	31	9	9	1	0	0	81	10	68
2018	AS-04	53	33	4	4	4	2	0	88	8	49
2018	AS-05	55	26	6	10	0	3	0	83	10	31
2018	AS-06	35	53	0	12	0	0	0	88	12	17
2018	AS-07	36	57	0	7	0	0	0	93	7	14
2017	AS	50	33	7	5	4	0	0	83	9	355
2017	AS-01	57	30	7	4	1	0	0	88	6	87
2017	AS-02	42	37	9	6	7	0	0	78	13	103
2017	AS-03	49	29	6	8	8	0	0	78	16	51
2017	AS-04	57	35	6	2	0	0	0	92	2	49
2017	AS-05	47	29	9	9	6	0	0	76	15	34
2017	AS-06	44	37	19	0	0	0	0	81	0	11
2017	AS-07	57	43	0	0	0	0	0	100	0	14
2014	AS	51	36	5	4	3	0	0	87	8	386
2014	AS-01	57	32	5	3	2	0	0	89	5	94
2014	AS-02	45	39	4	5	6	0	1	84	12	96
2014	AS-03	53	32	5	6	5	0	0	85	11	85
2014	AS-04	51	34	9	6	0	0	0	85	6	47
2014	AS-05	50	39	8	3	0	0	0	89	3	36
2014	AS-06	60	30	10	0	0	0	0	90	0	10
2014	AS-07	38	62	0	0	0	0	0	100	0	13

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	44	36	11	4	3	1	1	81	7	380
2018	AS-01	35	40	13	5	3	1	4	78	8	78
2018	AS-02	40	34	16	5	4	2	0	75	9	113
2018	AS-03	43	43	9	3	3	0	0	85	6	68
2018	AS-04	51	39	4	2	4	0	0	90	6	49
2018	AS-05	52	26	13	3	3	3	0	80	7	31
2018	AS-06	53	29	12	6	0	0	0	82	6	17
2018	AS-07	57	36	0	0	7	0	0	93	7	14

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	44	32	12	8	3	0	1	77	11	375
2018	AS-01	50	24	14	6	3	0	3	76	9	78
2018	AS-02	45	30	11	9	4	0	1	76	13	110
2018	AS-03	33	52	6	6	3	0	0	85	9	67
2018	AS-04	46	29	17	2	4	0	2	77	6	48
2018	AS-05	39	29	23	6	3	0	0	68	10	31
2018	AS-06	59	18	6	12	6	0	0	76	18	17
2018	AS-07	29	36	7	29	0	0	0	64	29	14
2017	AS	48	32	9	6	4	0	1	81	11	356
2017	AS-01	55	26	11	3	3	0	1	82	7	87
2017	AS-02	40	36	9	9	7	0	0	76	15	104
2017	AS-03	53	31	6	4	4	0	2	86	8	51
2017	AS-04	55	35	4	4	2	0	0	90	6	49
2017	AS-05	41	32	18	6	3	0	0	74	9	34
2017	AS-06	63	19	0	9	0	0	9	90	10	11
2017	AS-07	43	43	7	7	0	0	0	86	7	14
2014	AS	49	31	9	5	4	1	1	81	10	387
2014	AS-01	62	21	6	5	5	0	0	83	11	94
2014	AS-02	40	30	15	7	6	0	2	71	14	96
2014	AS-03	47	36	4	6	5	1	1	86	11	85
2014	AS-04	57	30	4	2	4	2	0	89	7	47
2014	AS-05	49	46	3	3	0	0	0	95	3	37
2014	AS-06	20	30	40	10	0	0	0	50	10	10
2014	AS-07	54	31	8	8	0	0	0	85	8	13
2011	AS	53	28	9	6	3	0	0	81	9	348
2011	AS-01	53	24	13	5	4	1	0	78	9	99
2011	AS-02	40	39	9	8	4	0	0	79	12	77
2011	AS-03	61	25	6	4	3	0	1	87	7	77
2011	AS-04	60	23	9	6	2	0	0	83	9	47
2011	AS-05	50	29	7	11	4	0	0	79	14	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10
2008	AS	42	31	10	10	4	1	1	75	15	272
2008	AS-01	37	33	13	9	7	0	0	71	16	75
2008	AS-02	36	31	11	13	6	3	0	69	19	64
2008	AS-03	57	26	5	7	2	2	2	86	9	58
2008	AS-04	51	27	11	11	0	0	0	78	11	37
2008	AS-05	22	39	11	11	6	6	6	69	19	18
2008	AS-06	50	30	10	10	0	0	0	80	10	10

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	49	29	11	5	3	1	1	80	8	375
2018	AS-01	50	31	14	0	5	0	0	81	5	78
2018	AS-02	50	25	15	4	3	1	3	78	7	110
2018	AS-03	48	28	9	10	3	0	1	77	14	67
2018	AS-04	48	40	8	2	2	0	0	88	4	48
2018	AS-05	32	35	13	6	6	6	0	72	14	31
2018	AS-06	65	18	6	6	6	0	0	82	12	17
2018	AS-07	43	29	7	14	0	7	0	77	15	14
2017	AS	48	32	10	4	5	1	0	80	10	356
2017	AS-01	50	38	6	2	2	1	0	90	5	87
2017	AS-02	36	34	16	4	9	1	0	71	13	104
2017	AS-03	56	29	8	6	2	0	0	84	8	52
2017	AS-04	54	29	8	4	4	0	0	83	8	48
2017	AS-05	44	26	12	0	15	3	0	73	15	34
2017	AS-06	72	9	0	9	0	9	0	90	10	11
2017	AS-07	57	21	14	7	0	0	0	79	7	14
2014	AS	56	23	9	5	4	3	1	82	9	386
2014	AS-01	66	18	6	5	3	1	0	85	9	94
2014	AS-02	41	34	9	6	6	1	2	77	13	95
2014	AS-03	65	11	13	2	5	5	0	79	7	85
2014	AS-04	57	30	4	4	2	2	0	89	7	47
2014	AS-05	57	27	11	3	0	3	0	86	3	37
2014	AS-06	30	40	10	20	0	0	0	70	20	10
2014	AS-07	69	8	8	8	0	8	0	83	8	13
2011	AS	56	23	7	7	3	2	1	82	11	349
2011	AS-01	56	21	8	9	3	1	2	79	13	99
2011	AS-02	48	25	12	9	1	4	1	77	11	77
2011	AS-03	62	23	3	8	3	0	3	87	11	78
2011	AS-04	70	17	2	2	6	2	0	89	9	47
2011	AS-05	36	36	14	11	0	4	0	74	11	28
2011	AS-06	70	20	10	0	0	0	0	90	0	10
2008	AS	47	27	13	6	4	2	0	76	11	274
2008	AS-01	50	22	17	7	4	0	0	72	11	76
2008	AS-02	38	28	14	11	6	3	0	68	18	64
2008	AS-03	53	28	10	3	3	2	0	82	7	58
2008	AS-04	49	27	14	5	3	3	0	78	8	37
2008	AS-05	42	21	16	0	5	11	5	75	6	19
2008	AS-06	60	40	0	0	0	0	0	100	0	10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	30	11	7	4	1	1	78	11	375
2018	AS-01	53	28	10	4	5	0	0	81	9	78
2018	AS-02	51	27	11	7	2	1	1	80	9	110
2018	AS-03	37	36	10	12	4	0	0	73	16	67
2018	AS-04	50	31	10	2	2	2	2	85	4	48
2018	AS-05	39	26	19	6	6	3	0	67	13	31
2018	AS-06	59	12	12	6	12	0	0	71	18	17
2018	AS-07	36	43	0	14	7	0	0	79	21	14
2017	AS	48	33	9	4	7	0	0	81	11	357
2017	AS-01	53	29	9	3	4	0	1	83	8	87
2017	AS-02	39	37	9	6	10	0	0	76	15	104
2017	AS-03	50	38	4	4	4	0	0	88	8	52
2017	AS-04	53	29	14	0	4	0	0	82	4	49
2017	AS-05	41	35	12	0	12	0	0	76	12	34
2017	AS-06	72	19	0	0	9	0	0	91	9	11
2017	AS-07	50	36	7	7	0	0	0	86	7	14
2014	AS	53	28	8	5	4	1	1	83	9	387
2014	AS-01	60	27	6	3	4	0	0	86	7	94
2014	AS-02	43	33	13	2	7	1	1	78	10	96
2014	AS-03	55	27	4	8	4	2	0	84	12	85
2014	AS-04	53	28	6	6	2	2	2	84	9	47
2014	AS-05	62	24	8	5	0	0	0	86	5	37
2014	AS-06	30	30	30	10	0	0	0	60	10	10
2014	AS-07	62	15	0	8	8	8	0	83	17	13
2011	AS	53	27	7	9	4	0	1	81	13	349
2011	AS-01	59	21	10	6	3	0	1	81	9	99
2011	AS-02	45	38	5	9	3	0	0	83	12	77
2011	AS-03	54	24	5	10	5	0	1	79	16	78
2011	AS-04	57	23	4	11	2	0	2	83	13	47
2011	AS-05	46	36	0	11	7	0	0	82	18	28
2011	AS-06	60	10	20	10	0	0	0	70	10	10
2008	AS	46	32	8	6	7	0	1	79	13	274
2008	AS-01	43	29	8	8	8	1	3	75	16	76
2008	AS-02	39	31	11	6	13	0	0	70	19	64
2008	AS-03	59	29	5	2	3	0	2	89	5	58
2008	AS-04	49	41	5	5	0	0	0	89	5	37
2008	AS-05	47	26	11	11	5	0	0	74	16	19
2008	AS-06	50	30	0	20	0	0	0	80	20	10

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	59	24	11	3	3	1	0	83	6	374
2018	AS-01	55	23	17	0	4	0	1	79	4	78
2018	AS-02	57	25	9	5	3	1	0	83	8	110
2018	AS-03	53	26	12	5	3	2	0	80	8	66
2018	AS-04	73	17	8	2	0	0	0	90	2	48
2018	AS-05	52	29	10	3	3	3	0	83	7	31
2018	AS-06	71	18	6	0	6	0	0	88	6	17
2018	AS-07	50	29	14	7	0	0	0	79	7	14
2017	AS	60	23	8	3	5	2	0	85	7	357
2017	AS-01	66	17	12	1	3	0	0	83	4	87
2017	AS-02	56	24	8	4	7	2	0	81	11	104
2017	AS-03	58	23	6	2	6	6	0	86	8	52
2017	AS-04	71	18	4	4	0	2	0	92	4	49
2017	AS-05	50	35	6	0	9	0	0	85	9	34
2017	AS-06	63	28	9	0	0	0	0	91	0	11
2017	AS-07	57	29	7	7	0	0	0	86	7	14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	53	24	12	8	3	0	0	77	11	372
2018	AS-01	53	24	16	5	3	0	0	76	8	76
2018	AS-02	50	27	10	8	4	1	0	78	12	109
2018	AS-03	51	25	10	10	3	0	0	76	13	67
2018	AS-04	58	23	15	2	2	0	0	81	4	48
2018	AS-05	52	19	13	10	6	0	0	71	16	31
2018	AS-06	71	12	12	0	6	0	0	82	6	17
2018	AS-07	43	14	7	36	0	0	0	57	36	14
2017	AS	58	24	10	4	4	0	0	82	8	357
2017	AS-01	66	21	8	1	3	0	0	88	4	87
2017	AS-02	50	24	13	5	9	0	0	74	14	104
2017	AS-03	58	23	14	4	2	0	0	81	6	52
2017	AS-04	69	20	6	4	0	0	0	90	4	49
2017	AS-05	41	32	15	3	9	0	0	74	12	34
2017	AS-06	72	19	0	9	0	0	0	91	9	11
2017	AS-07	50	43	0	7	0	0	0	93	7	14
2014	AS	59	26	8	4	3	0	0	85	7	387
2014	AS-01	69	14	14	2	1	0	0	83	3	94
2014	AS-02	50	33	7	2	6	0	1	84	8	96
2014	AS-03	59	28	5	4	5	0	0	87	8	85
2014	AS-04	64	19	9	4	4	0	0	83	9	47
2014	AS-05	65	24	5	5	0	0	0	89	5	37
2014	AS-06	30	50	10	10	0	0	0	80	10	10
2014	AS-07	62	23	0	8	0	8	0	92	8	13

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	31	37	17	6	1	1	7	74	8	71
2018	AS-04	42	38	12	0	0	0	8	88	0	26
2018	AS-05	20	40	20	10	0	10	0	67	11	10
2018	AS-06	31	31	13	13	0	0	13	71	14	16
2018	AS-07	30	20	30	10	10	0	0	50	20	10
2017	AS	40	34	13	5	1	3	4	80	7	79
2017	AS-04	52	36	13	0	0	0	0	87	0	31
2017	AS-05	42	25	0	17	0	0	17	80	20	12
2017	AS-06	35	37	19	0	0	0	9	79	0	11
2017	AS-07	33	33	8	17	8	0	0	67	25	12
2014	AS	35	36	9	5	3	1	9	80	9	74
2014	AS-03	45	45	0	0	0	0	9	100	0	11
2014	AS-04	44	32	16	0	4	0	4	79	4	25
2014	AS-05	17	50	17	8	0	0	8	73	9	12
2014	AS-06	20	20	10	20	0	10	20	57	29	10
2014	AS-07	45	36	0	9	9	0	0	82	18	11

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	34	35	16	8	3	4	1	72	12	380
2018	AS-01	42	29	17	5	1	5	1	75	7	77
2018	AS-02	28	35	19	8	5	4	0	66	14	114
2018	AS-03	35	32	12	13	1	4	1	72	16	68
2018	AS-04	43	37	16	0	4	0	0	80	4	49
2018	AS-05	26	32	16	10	6	10	0	64	18	31
2018	AS-06	35	47	6	12	0	0	0	82	12	17
2018	AS-07	29	43	7	14	7	0	0	71	21	14
2017	AS	34	35	14	6	5	5	1	73	12	357
2017	AS-01	46	34	11	3	3	2	0	82	7	87
2017	AS-02	24	33	18	8	9	7	1	62	18	104
2017	AS-03	38	34	6	12	4	6	0	77	16	52
2017	AS-04	39	45	8	4	0	2	2	87	4	49
2017	AS-05	26	35	24	9	3	3	0	64	12	34
2017	AS-06	25	37	28	0	0	9	0	69	0	11
2017	AS-07	36	29	14	7	7	7	0	69	15	14
2014	AS	34	36	14	7	3	5	1	75	11	385
2014	AS-01	47	23	14	8	2	5	1	75	10	93
2014	AS-02	21	38	19	7	4	8	3	66	13	96
2014	AS-03	43	36	8	6	2	5	0	83	9	84
2014	AS-04	28	49	13	4	4	2	0	78	9	47
2014	AS-05	35	43	14	5	0	3	0	81	6	37
2014	AS-06	0	60	20	10	10	0	0	60	20	10
2014	AS-07	31	38	8	23	0	0	0	69	23	13
2011	AS	32	33	16	7	4	7	1	71	12	350
2011	AS-01	27	35	19	7	6	5	0	66	14	99
2011	AS-02	29	37	17	1	1	13	1	78	3	78
2011	AS-03	42	29	17	4	4	3	1	75	8	78
2011	AS-04	29	31	10	15	6	8	0	66	23	48
2011	AS-05	26	33	19	11	4	7	0	64	16	27
2011	AS-06	40	40	10	0	0	10	0	89	0	10

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	38	15	7	5	3	1	71	13	376
2018	AS-01	36	29	15	12	3	4	1	69	15	78
2018	AS-02	26	39	15	8	8	4	0	68	17	113
2018	AS-03	26	40	17	6	5	5	2	70	11	65
2018	AS-04	45	33	18	0	4	0	0	78	4	49
2018	AS-05	22	44	19	6	3	6	0	70	10	32
2018	AS-06	29	53	6	12	0	0	0	82	12	17
2018	AS-07	15	54	8	8	15	0	0	69	23	13
2017	AS	30	41	14	8	5	2	0	73	13	356
2017	AS-01	44	38	7	8	2	1	0	83	10	87
2017	AS-02	18	37	19	9	12	4	1	58	22	103
2017	AS-03	31	46	13	8	2	0	0	77	10	52
2017	AS-04	29	51	14	6	0	0	0	80	6	49
2017	AS-05	24	50	15	6	3	3	0	76	9	34
2017	AS-06	35	37	28	0	0	0	0	72	0	11
2017	AS-07	43	36	7	7	7	0	0	79	14	14
2014	AS	34	35	17	8	4	2	1	70	13	386
2014	AS-01	47	26	15	6	4	0	1	74	11	93
2014	AS-02	24	39	17	7	8	3	2	66	16	96
2014	AS-03	41	36	13	6	1	2	0	80	7	85
2014	AS-04	26	40	23	6	4	0	0	66	11	47
2014	AS-05	32	30	22	14	0	3	0	64	14	37
2014	AS-06	0	60	30	10	0	0	0	60	10	10
2014	AS-07	31	31	8	15	15	0	0	62	31	13
2011	AS	27	37	17	9	6	3	0	67	16	350
2011	AS-01	23	36	17	11	9	3	0	61	21	99
2011	AS-02	28	37	17	8	5	5	0	69	14	78
2011	AS-03	35	37	13	9	5	1	0	73	14	78
2011	AS-04	29	35	19	8	4	4	0	67	13	48
2011	AS-05	11	48	19	15	7	0	0	59	22	27
2011	AS-06	30	40	30	0	0	0	0	70	0	10
2008	AS	32	34	16	9	6	3	0	67	16	274
2008	AS-01	41	26	16	8	7	3	0	69	15	76
2008	AS-02	16	41	19	9	11	5	0	59	21	64
2008	AS-03	33	41	17	9	0	0	0	74	9	58
2008	AS-04	35	43	8	8	3	3	0	81	11	37
2008	AS-05	26	26	16	21	11	0	0	53	32	19
2008	AS-06	60	0	10	10	10	10	0	67	22	10

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	26	35	17	13	5	5	1	64	19	381
2018	AS-01	35	29	15	13	3	4	1	68	16	78
2018	AS-02	22	31	17	15	9	6	0	57	25	113
2018	AS-03	28	31	19	10	3	7	1	65	15	68
2018	AS-04	27	47	18	2	4	2	0	75	6	49
2018	AS-05	22	38	16	13	3	9	0	66	17	32
2018	AS-06	24	47	18	12	0	0	0	71	12	17
2018	AS-07	14	36	14	21	14	0	0	50	36	14
2017	AS	22	42	18	9	4	4	0	68	14	357
2017	AS-01	37	40	11	11	0	1	0	77	11	87
2017	AS-02	15	36	25	5	11	7	1	56	17	104
2017	AS-03	25	48	16	10	0	2	0	74	10	52
2017	AS-04	18	49	16	10	4	2	0	69	15	49
2017	AS-05	12	50	15	15	3	6	0	66	19	34
2017	AS-06	19	53	28	0	0	0	0	72	0	11
2017	AS-07	21	43	14	7	7	7	0	69	15	14
2014	AS	23	34	19	14	5	4	1	60	20	385
2014	AS-01	35	28	19	8	4	4	1	67	13	93
2014	AS-02	13	40	17	15	7	6	3	57	24	96
2014	AS-03	30	31	19	14	2	4	0	63	17	84
2014	AS-04	19	43	17	13	4	4	0	64	18	47
2014	AS-05	22	30	16	27	3	3	0	53	31	37
2014	AS-06	0	20	50	20	10	0	0	20	30	10
2014	AS-07	23	38	15	0	23	0	0	62	23	13
2011	AS	23	38	19	10	4	7	0	65	15	352
2011	AS-01	26	30	22	7	5	10	0	62	13	100
2011	AS-02	18	42	15	13	3	9	0	66	17	78
2011	AS-03	27	40	21	6	3	4	0	69	9	78
2011	AS-04	21	44	19	8	6	2	0	66	15	48
2011	AS-05	18	43	14	14	4	7	0	65	19	28
2011	AS-06	20	30	30	20	0	0	0	50	20	10
2008	AS	15	39	19	16	5	6	0	58	22	274
2008	AS-01	26	30	11	16	7	11	0	63	25	76
2008	AS-02	8	41	22	14	9	6	0	52	25	64
2008	AS-03	17	47	22	10	2	0	2	65	12	58
2008	AS-04	16	38	27	16	0	3	0	56	17	37
2008	AS-05	0	42	16	32	0	11	0	47	35	19
2008	AS-06	0	70	10	0	10	10	0	78	11	10

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	24	34	17	13	8	4	1	60	22	381
2018	AS-01	35	26	15	9	10	4	1	64	20	78
2018	AS-02	20	27	21	15	11	5	0	50	28	114
2018	AS-03	24	40	13	13	4	4	1	67	19	68
2018	AS-04	22	45	20	8	2	2	0	69	10	49
2018	AS-05	19	41	16	9	6	9	0	66	17	32
2018	AS-06	29	29	12	24	6	0	0	59	29	17
2018	AS-07	7	36	14	21	21	0	0	43	43	14
2017	AS	21	40	18	11	7	3	0	63	18	355
2017	AS-01	32	37	16	8	4	2	0	71	13	87
2017	AS-02	15	36	23	11	12	3	1	53	23	104
2017	AS-03	21	40	19	14	2	4	0	64	16	52
2017	AS-04	19	52	15	8	6	0	0	71	15	48
2017	AS-05	18	32	18	21	6	6	0	53	28	34
2017	AS-06	25	65	0	9	0	0	0	91	9	11
2017	AS-07	7	50	14	14	7	7	0	62	23	14
2014	AS	24	31	21	14	7	2	1	57	22	385
2014	AS-01	32	30	20	9	6	1	1	64	15	93
2014	AS-02	19	29	18	18	9	4	2	52	29	95
2014	AS-03	28	33	20	16	1	1	0	62	18	85
2014	AS-04	21	34	26	11	6	2	0	57	17	47
2014	AS-05	16	35	19	19	8	3	0	53	28	37
2014	AS-06	0	30	50	20	0	0	0	30	20	10
2014	AS-07	23	31	0	15	31	0	0	54	46	13
2011	AS	23	38	17	13	8	1	0	62	21	350
2011	AS-01	24	38	16	10	9	2	0	64	20	99
2011	AS-02	17	37	22	14	8	1	1	55	22	78
2011	AS-03	24	44	15	12	3	3	0	70	14	78
2011	AS-04	25	40	13	17	6	0	0	65	23	48
2011	AS-05	21	32	18	18	11	0	0	54	29	28
2008	AS	23	41	15	14	6	2	0	65	20	274
2008	AS-01	28	32	16	11	11	4	0	62	22	76
2008	AS-02	14	39	20	17	6	3	0	55	24	64
2008	AS-03	29	48	10	9	3	0	0	78	12	58
2008	AS-04	19	46	19	14	3	0	0	65	16	37
2008	AS-05	21	37	5	26	5	0	5	61	33	19
2008	AS-06	20	50	10	20	0	0	0	70	20	10

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	43	17	6	3	1	0	75	9	378
2018	AS-01	35	42	17	3	1	3	0	79	4	77
2018	AS-02	20	44	20	8	4	3	0	66	13	113
2018	AS-03	33	45	14	5	3	0	0	79	8	66
2018	AS-04	31	43	22	2	2	0	0	73	4	49
2018	AS-05	41	38	13	9	0	0	0	78	9	32
2018	AS-06	24	59	12	6	0	0	0	82	6	17
2018	AS-07	36	43	0	14	7	0	0	79	21	14
2017	AS	31	44	15	4	3	1	0	77	8	356
2017	AS-01	42	37	14	5	1	1	0	81	6	87
2017	AS-02	23	43	19	5	7	3	0	68	12	104
2017	AS-03	35	46	13	6	0	0	0	81	6	52
2017	AS-04	33	45	16	4	0	2	0	79	4	49
2017	AS-05	24	64	3	6	3	0	0	88	9	33
2017	AS-06	35	56	9	0	0	0	0	91	0	11
2017	AS-07	36	36	14	0	14	0	0	71	14	14
2014	AS	30	43	14	9	3	1	0	73	12	387
2014	AS-01	39	35	12	7	4	2	0	76	12	94
2014	AS-02	19	53	11	11	4	0	1	73	16	96
2014	AS-03	36	41	18	4	1	0	0	78	5	85
2014	AS-04	36	36	15	11	2	0	0	72	13	47
2014	AS-05	22	51	14	11	3	0	0	73	14	37
2014	AS-06	20	40	30	10	0	0	0	60	10	10
2014	AS-07	15	38	8	23	15	0	0	54	38	13
2011	AS	39	38	14	7	0	2	0	79	7	352
2011	AS-01	35	36	22	4	0	3	0	73	4	100
2011	AS-02	37	32	14	9	1	6	0	74	11	78
2011	AS-03	45	50	4	1	0	0	0	95	1	78
2011	AS-04	44	35	17	4	0	0	0	79	4	48
2011	AS-05	36	32	14	18	0	0	0	68	18	28
2011	AS-06	50	30	0	20	0	0	0	80	20	10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	38	38	12	7	4	2	0	77	11	377
2018	AS-01	40	35	18	4	3	1	0	75	6	78
2018	AS-02	32	36	12	11	6	3	0	70	17	113
2018	AS-03	40	46	5	8	2	0	0	86	9	65
2018	AS-04	43	39	10	6	2	0	0	82	8	49
2018	AS-05	38	38	9	6	3	6	0	80	10	32
2018	AS-06	50	31	19	0	0	0	0	81	0	16
2018	AS-07	29	50	7	0	14	0	0	79	14	14
2017	AS	42	34	12	6	4	1	1	78	10	356
2017	AS-01	42	34	10	8	3	1	1	78	12	86
2017	AS-02	30	41	14	6	5	2	2	74	11	104
2017	AS-03	42	29	13	12	2	0	2	72	14	52
2017	AS-04	47	33	10	2	2	4	2	85	4	49
2017	AS-05	50	26	12	3	9	0	0	76	12	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	57	36	7	0	0	0	0	93	0	14
2014	AS	42	34	10	6	3	4	2	80	9	387
2014	AS-01	44	32	11	5	4	1	3	79	10	94
2014	AS-02	36	31	14	7	2	6	3	75	10	96
2014	AS-03	48	34	7	4	2	4	1	86	6	85
2014	AS-04	40	43	6	4	2	4	0	87	7	47
2014	AS-05	38	43	8	5	3	3	0	83	8	37
2014	AS-06	40	20	10	20	0	10	0	67	22	10
2014	AS-07	54	23	0	15	8	0	0	77	23	13
2011	AS	52	29	7	6	1	5	1	86	7	351
2011	AS-01	46	25	16	5	3	5	0	75	8	100
2011	AS-02	38	40	4	6	1	8	3	87	9	78
2011	AS-03	59	26	4	5	0	5	1	90	5	78
2011	AS-04	73	21	0	6	0	0	0	94	6	48
2011	AS-05	39	43	4	7	0	7	0	88	8	28
2008	AS	45	32	10	5	4	4	1	81	9	272
2008	AS-01	41	32	12	3	4	7	1	80	7	75
2008	AS-02	30	33	13	8	8	5	3	69	17	63
2008	AS-03	57	33	5	2	2	0	2	91	4	58
2008	AS-04	49	32	14	0	3	3	0	83	3	37
2008	AS-05	42	26	5	21	0	5	0	72	22	19
2008	AS-06	80	20	0	0	0	0	0	100	0	10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	36	36	19	4	4	2	73	8	377
2018	AS-01	44	24	22	6	3	1	69	9	78
2018	AS-02	27	42	22	4	4	1	69	8	112
2018	AS-03	38	38	15	2	5	2	78	6	65
2018	AS-04	43	35	18	2	2	0	78	4	49
2018	AS-05	41	28	16	6	3	6	73	10	32
2018	AS-06	24	47	29	0	0	0	71	0	17
2018	AS-07	29	43	14	0	14	0	71	14	14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	22	23	24	11	8	9	3	51	22	378
2018	AS-01	26	21	23	9	6	12	3	55	18	77
2018	AS-02	18	22	22	12	10	13	3	47	26	113
2018	AS-03	21	23	24	12	12	3	5	48	26	66
2018	AS-04	29	24	27	6	4	8	2	59	11	49
2018	AS-05	22	22	13	19	9	13	3	52	33	32
2018	AS-06	18	35	29	18	0	0	0	53	18	17
2018	AS-07	21	36	29	0	14	0	0	57	14	14
2017	AS	18	22	24	14	10	8	5	45	27	356
2017	AS-01	20	26	21	8	8	11	6	55	19	87
2017	AS-02	10	14	34	14	14	9	8	28	32	104
2017	AS-03	19	31	12	25	4	6	4	55	32	52
2017	AS-04	20	33	20	6	14	4	2	56	22	49
2017	AS-05	21	9	21	18	12	15	3	37	37	33
2017	AS-06	44	9	28	9	0	0	9	59	10	11
2017	AS-07	29	7	14	36	7	0	7	38	46	14
2014	AS	22	23	19	10	12	11	3	53	25	387
2014	AS-01	24	20	19	5	17	10	4	52	26	94
2014	AS-02	16	23	22	14	9	14	3	46	28	96
2014	AS-03	28	24	12	12	6	18	1	64	22	85
2014	AS-04	26	26	21	9	9	6	4	57	19	47
2014	AS-05	19	38	16	11	8	5	3	62	21	37
2014	AS-06	20	0	40	10	30	0	0	20	40	10
2014	AS-07	31	15	15	8	23	8	0	50	33	13
2011	AS	23	21	17	13	11	11	3	52	28	349
2011	AS-01	22	14	20	17	12	9	5	42	34	99
2011	AS-02	19	21	21	13	9	17	1	48	27	78
2011	AS-03	26	32	12	10	8	9	3	66	21	77
2011	AS-04	23	27	10	10	17	10	2	57	31	48
2011	AS-05	22	15	19	15	11	15	4	45	32	27
2011	AS-06	40	10	30	0	0	20	0	63	0	10

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	38	13	12	6	1	0	68	19	377
2018	AS-01	32	31	18	14	4	1	0	64	18	78
2018	AS-02	28	35	13	12	11	1	1	64	23	112
2018	AS-03	24	42	12	15	5	2	0	68	20	66
2018	AS-04	31	45	14	0	6	4	0	79	6	49
2018	AS-05	34	34	13	9	9	0	0	69	19	32
2018	AS-06	24	53	0	24	0	0	0	76	24	17
2018	AS-07	7	64	7	21	0	0	0	71	21	14
2017	AS	36	34	17	7	5	1	0	71	13	356
2017	AS-01	45	32	16	3	3	1	0	77	7	87
2017	AS-02	29	36	18	8	8	2	0	66	16	104
2017	AS-03	40	29	21	4	6	0	0	69	10	52
2017	AS-04	41	37	10	8	2	2	0	79	10	49
2017	AS-05	30	27	18	15	9	0	0	58	24	33
2017	AS-06	44	37	19	0	0	0	0	81	0	11
2017	AS-07	14	50	7	21	0	0	7	69	23	14
2014	AS	33	35	14	10	5	2	1	70	15	387
2014	AS-01	39	31	9	13	4	3	1	73	18	94
2014	AS-02	22	44	16	9	8	0	1	66	18	96
2014	AS-03	44	29	16	4	4	2	1	76	7	85
2014	AS-04	34	34	23	2	4	2	0	70	7	47
2014	AS-05	27	46	8	16	3	0	0	73	19	37
2014	AS-06	10	30	30	30	0	0	0	40	30	10
2014	AS-07	46	23	0	31	0	0	0	69	31	13
2011	AS	38	31	15	9	6	1	0	70	15	350
2011	AS-01	36	28	17	8	8	2	0	66	16	99
2011	AS-02	35	32	17	8	8	0	0	68	16	77
2011	AS-03	41	37	9	10	3	0	0	78	13	78
2011	AS-04	42	27	17	10	4	0	0	69	15	48
2011	AS-05	21	36	18	14	7	4	0	59	22	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10
2008	AS	32	39	9	12	6	3	0	72	18	272
2008	AS-01	38	34	9	11	7	1	0	73	17	76
2008	AS-02	29	29	16	11	10	6	0	61	22	63
2008	AS-03	30	51	4	11	4	2	0	82	14	57
2008	AS-04	35	38	11	16	0	0	0	73	16	37
2008	AS-05	5	58	5	11	11	11	0	71	24	19
2008	AS-06	40	40	0	10	10	0	0	80	20	10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	25	31	16	13	12	2	2	58	26	377
2018	AS-01	29	18	14	18	10	6	4	52	32	77
2018	AS-02	20	37	17	12	12	1	1	59	24	113
2018	AS-03	25	26	17	17	12	0	3	52	30	65
2018	AS-04	29	37	16	8	6	2	2	68	15	49
2018	AS-05	28	25	19	3	16	6	3	59	21	32
2018	AS-06	24	53	6	6	12	0	0	76	18	17
2018	AS-07	14	43	0	21	21	0	0	57	43	14
2017	AS	24	29	18	12	12	3	2	56	25	355
2017	AS-01	28	26	16	10	10	6	3	60	22	87
2017	AS-02	19	27	20	15	18	2	0	47	33	103
2017	AS-03	27	31	14	12	12	0	4	61	25	51
2017	AS-04	31	33	12	12	8	0	4	66	21	49
2017	AS-05	18	26	24	9	18	6	0	47	28	34
2017	AS-06	35	28	28	9	0	0	0	63	9	11
2017	AS-07	14	50	21	0	7	0	7	69	8	14
2014	AS	23	25	16	16	14	3	3	52	31	386
2014	AS-01	24	26	12	10	18	6	4	56	31	94
2014	AS-02	15	26	21	17	19	2	1	42	37	96
2014	AS-03	33	16	14	19	9	6	2	54	31	85
2014	AS-04	28	34	17	9	11	0	2	63	20	47
2014	AS-05	17	36	11	25	8	0	3	54	34	36
2014	AS-06	30	30	20	10	0	0	10	67	11	10
2014	AS-07	23	23	8	23	15	0	8	50	42	13
2011	AS	19	28	15	18	15	2	2	50	34	351
2011	AS-01	16	23	17	19	16	6	2	43	38	99
2011	AS-02	15	31	13	19	18	1	3	48	39	78
2011	AS-03	19	40	12	15	12	0	3	61	28	78
2011	AS-04	23	21	23	21	10	0	2	45	32	48
2011	AS-05	25	25	11	18	21	0	0	50	39	28
2011	AS-06	30	40	30	0	0	0	0	70	0	10
2008	AS	18	35	13	16	13	4	1	56	30	271
2008	AS-01	27	34	15	9	11	4	0	63	21	74
2008	AS-02	14	30	13	16	23	3	2	46	41	64
2008	AS-03	16	44	14	12	11	4	0	62	24	57
2008	AS-04	22	43	5	22	5	3	0	67	28	37
2008	AS-05	5	26	21	37	0	5	5	35	41	19
2008	AS-06	20	20	10	10	20	10	10	50	38	10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	35	21	7	4	5	0	66	12	379
2018	AS-01	22	29	28	6	5	9	0	56	13	78
2018	AS-02	27	30	25	7	5	5	1	60	13	113
2018	AS-03	26	41	20	8	3	3	0	69	11	66
2018	AS-04	31	43	16	8	2	0	0	73	10	49
2018	AS-05	28	41	16	3	6	6	0	73	10	32
2018	AS-06	35	35	24	0	0	6	0	75	0	17
2018	AS-07	29	43	0	21	7	0	0	71	29	14
2017	AS	23	40	23	6	3	5	1	66	10	357
2017	AS-01	30	39	23	1	1	4	0	73	2	87
2017	AS-02	14	36	27	13	5	4	2	53	18	104
2017	AS-03	25	46	19	4	2	4	0	74	6	52
2017	AS-04	33	33	16	6	2	10	0	73	9	49
2017	AS-05	24	41	21	6	6	3	0	67	12	34
2017	AS-06	19	53	28	0	0	0	0	72	0	11
2017	AS-07	21	50	14	14	0	0	0	71	14	14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	53	32	10	2	2	1	1	85	4	377
2018	AS-01	58	26	12	1	3	0	0	84	4	76
2018	AS-02	50	33	9	2	4	3	0	85	5	113
2018	AS-03	48	36	9	3	1	0	3	86	5	67
2018	AS-04	52	35	10	2	0	0	0	88	2	48
2018	AS-05	53	19	19	6	0	3	0	74	6	32
2018	AS-06	59	29	12	0	0	0	0	88	0	17
2018	AS-07	36	57	7	0	0	0	0	93	0	14
2017	AS	48	32	13	2	1	3	1	83	4	355
2017	AS-01	50	32	14	2	0	2	0	84	2	86
2017	AS-02	38	34	17	4	3	4	1	75	7	103
2017	AS-03	52	29	10	4	2	4	0	84	6	52
2017	AS-04	57	33	8	0	0	0	2	92	0	49
2017	AS-05	50	24	18	0	0	6	3	81	0	34
2017	AS-06	63	37	0	0	0	0	0	100	0	11
2017	AS-07	71	21	7	0	0	0	0	93	0	14
2014	AS	52	32	6	3	2	4	1	88	5	386
2014	AS-01	61	20	9	3	4	3	0	84	8	94
2014	AS-02	35	41	10	4	3	4	2	81	8	96
2014	AS-03	69	21	1	1	1	6	0	96	3	84
2014	AS-04	49	43	4	0	0	4	0	96	0	47
2014	AS-05	49	43	3	3	0	3	0	94	3	37
2014	AS-06	50	30	20	0	0	0	0	80	0	10
2014	AS-07	46	38	0	15	0	0	0	85	15	13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	53	34	7	3	2	1	0	88	5	380
2018	AS-01	50	36	8	4	1	1	0	87	5	76
2018	AS-02	49	33	11	3	3	1	0	83	5	114
2018	AS-03	53	35	6	3	3	0	0	88	6	68
2018	AS-04	59	33	4	2	2	0	0	92	4	49
2018	AS-05	56	31	6	3	3	0	0	88	6	32
2018	AS-06	59	35	6	0	0	0	0	94	0	17
2018	AS-07	57	43	0	0	0	0	0	100	0	14
2017	AS	47	40	9	3	1	1	0	87	4	356
2017	AS-01	53	39	6	2	0	0	0	92	2	86
2017	AS-02	35	41	17	4	2	1	0	77	6	104
2017	AS-03	56	37	6	2	0	0	0	92	2	52
2017	AS-04	57	37	4	2	0	0	0	94	2	49
2017	AS-05	38	44	6	3	6	3	0	85	9	34
2017	AS-06	63	37	0	0	0	0	0	100	0	11
2017	AS-07	50	43	7	0	0	0	0	93	0	14
2014	AS	56	30	9	2	2	1	0	87	4	387
2014	AS-01	65	22	7	1	2	2	0	89	3	94
2014	AS-02	42	36	13	3	3	2	1	81	6	96
2014	AS-03	69	21	6	2	1	0	0	91	4	85
2014	AS-04	49	40	9	2	0	0	0	89	2	47
2014	AS-05	54	35	8	0	0	3	0	92	0	37
2014	AS-06	50	40	10	0	0	0	0	90	0	10
2014	AS-07	46	38	0	8	8	0	0	85	15	13
2011	AS	48	33	9	5	2	3	0	84	7	351
2011	AS-01	42	31	13	4	5	5	0	77	9	100
2011	AS-02	42	35	10	8	0	4	1	81	8	78
2011	AS-03	54	35	6	4	0	1	0	90	4	78
2011	AS-04	60	32	2	2	2	2	0	93	4	47
2011	AS-05	46	39	4	4	4	4	0	89	7	28
2011	AS-06	70	20	10	0	0	0	0	90	0	10

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	55	33	7	2	2	0	0	88	4	378
2018	AS-01	55	36	7	1	1	0	0	91	3	76
2018	AS-02	47	37	10	3	3	1	0	85	5	114
2018	AS-03	54	33	7	3	3	0	0	87	6	67
2018	AS-04	63	33	0	0	4	0	0	96	4	49
2018	AS-05	65	26	6	0	3	0	0	90	3	31
2018	AS-06	59	18	24	0	0	0	0	76	0	17
2018	AS-07	57	29	7	7	0	0	0	86	7	14
2017	AS	52	35	9	3	2	0	0	87	5	356
2017	AS-01	57	33	9	0	1	0	0	90	1	86
2017	AS-02	43	39	11	3	5	0	0	82	8	104
2017	AS-03	54	31	12	4	0	0	0	84	4	52
2017	AS-04	65	27	6	2	0	0	0	92	2	49
2017	AS-05	38	44	6	6	6	0	0	82	12	34
2017	AS-06	63	37	0	0	0	0	0	100	0	11
2017	AS-07	64	21	7	7	0	0	0	86	7	14
2014	AS	54	34	6	3	2	1	0	89	4	386
2014	AS-01	61	24	9	4	1	1	0	86	5	94
2014	AS-02	45	43	5	2	4	0	1	88	6	96
2014	AS-03	65	27	2	2	2	1	0	93	5	85
2014	AS-04	52	41	2	4	0	0	0	93	4	46
2014	AS-05	57	30	14	0	0	0	0	86	0	37
2014	AS-06	30	60	10	0	0	0	0	90	0	10
2014	AS-07	31	54	15	0	0	0	0	85	0	13
2011	AS	53	33	8	5	3	0	0	85	7	352
2011	AS-01	54	26	11	4	5	0	0	80	9	100
2011	AS-02	45	40	9	6	0	0	0	85	6	78
2011	AS-03	56	35	3	5	1	0	0	91	6	78
2011	AS-04	58	31	4	4	2	0	0	90	6	48
2011	AS-05	43	39	14	0	4	0	0	82	4	28
2011	AS-06	70	30	0	0	0	0	0	100	0	10
2008	AS	44	40	9	4	3	0	0	84	7	274
2008	AS-01	47	38	9	5	0	0	0	86	5	76
2008	AS-02	36	31	14	9	8	2	0	68	17	64
2008	AS-03	52	43	5	0	0	0	0	95	0	58
2008	AS-04	35	57	8	0	0	0	0	92	0	37
2008	AS-05	42	37	5	5	11	0	0	79	16	19
2008	AS-06	60	40	0	0	0	0	0	100	0	10

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	32	12	4	4	1	0	80	8	379
2018	AS-01	46	39	5	5	4	0	0	86	9	76
2018	AS-02	46	28	18	4	3	1	0	75	7	114
2018	AS-03	41	32	16	1	7	1	0	75	9	68
2018	AS-04	50	38	6	2	4	0	0	88	6	48
2018	AS-05	56	16	16	6	3	3	0	74	10	32
2018	AS-06	47	35	12	6	0	0	0	82	6	17
2018	AS-07	29	43	7	7	14	0	0	71	21	14
2017	AS	45	33	15	3	2	1	0	79	5	355
2017	AS-01	51	33	13	1	0	1	0	85	1	86
2017	AS-02	41	29	18	5	6	1	0	71	11	104
2017	AS-03	47	33	10	8	0	2	0	82	8	51
2017	AS-04	45	39	16	0	0	0	0	84	0	49
2017	AS-05	44	26	21	3	3	3	0	73	6	34
2017	AS-06	72	9	19	0	0	0	0	81	0	11
2017	AS-07	36	50	14	0	0	0	0	86	0	14
2014	AS	40	35	15	5	4	1	0	76	9	387
2014	AS-01	48	27	15	5	4	1	0	75	10	94
2014	AS-02	30	44	11	7	6	0	1	75	14	96
2014	AS-03	47	34	12	4	4	0	0	81	7	85
2014	AS-04	38	38	21	2	0	0	0	77	2	47
2014	AS-05	38	32	22	5	0	3	0	72	6	37
2014	AS-06	40	40	20	0	0	0	0	80	0	10
2014	AS-07	38	23	8	15	15	0	0	62	31	13
2011	AS	41	34	15	5	4	1	0	76	9	351
2011	AS-01	37	30	19	5	7	1	0	68	12	99
2011	AS-02	37	42	10	5	4	0	1	81	9	78
2011	AS-03	41	36	19	3	1	0	0	77	4	78
2011	AS-04	48	35	6	8	0	2	0	85	9	48
2011	AS-05	43	21	21	11	4	0	0	64	14	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	45	32	14	5	4	0	0	77	8	375
2018	AS-01	45	37	9	8	1	0	0	82	9	76
2018	AS-02	41	32	19	4	4	1	0	74	7	112
2018	AS-03	42	29	20	2	8	0	0	71	9	66
2018	AS-04	50	31	10	4	4	0	0	81	8	48
2018	AS-05	56	19	16	6	3	0	0	75	9	32
2018	AS-06	47	35	12	6	0	0	0	82	6	17
2018	AS-07	36	43	7	7	7	0	0	79	14	14
2017	AS	44	34	14	5	2	1	0	78	7	354
2017	AS-01	53	30	13	2	0	1	0	84	2	86
2017	AS-02	37	34	15	7	7	0	0	71	14	104
2017	AS-03	42	33	15	10	0	0	0	75	10	52
2017	AS-04	47	35	14	4	0	0	0	82	4	49
2017	AS-05	47	34	13	3	3	0	0	81	6	32
2017	AS-06	63	19	19	0	0	0	0	81	0	11
2017	AS-07	36	50	14	0	0	0	0	86	0	14
2014	AS	41	36	13	5	4	1	0	77	9	385
2014	AS-01	49	26	14	6	4	1	0	75	11	94
2014	AS-02	32	46	8	6	6	0	1	79	13	96
2014	AS-03	47	33	14	4	2	0	0	80	6	85
2014	AS-04	39	37	22	2	0	0	0	76	2	46
2014	AS-05	39	36	17	6	0	3	0	77	6	36
2014	AS-06	40	50	10	0	0	0	0	90	0	10
2014	AS-07	38	23	8	15	15	0	0	62	31	13
2011	AS	42	37	12	5	3	0	0	79	9	351
2011	AS-01	35	36	15	8	5	0	0	72	13	99
2011	AS-02	38	45	9	3	4	0	1	84	6	78
2011	AS-03	46	38	12	3	1	0	0	85	4	78
2011	AS-04	52	31	8	6	2	0	0	83	8	48
2011	AS-05	39	29	18	11	4	0	0	68	14	28
2011	AS-06	60	40	0	0	0	0	0	100	0	10
2008	AS	36	40	11	10	2	1	0	76	12	272
2008	AS-01	49	28	9	11	3	0	1	77	13	76
2008	AS-02	29	37	17	11	5	2	0	66	16	63
2008	AS-03	32	53	11	5	0	0	0	84	5	57
2008	AS-04	41	51	3	5	0	0	0	92	5	37
2008	AS-05	11	37	26	26	0	0	0	47	26	19
2008	AS-06	30	40	10	20	0	0	0	70	20	10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	40	25	18	8	7	2	1	66	15	379
2018	AS-01	32	28	22	12	4	3	0	61	16	76
2018	AS-02	38	25	18	10	7	2	1	65	17	113
2018	AS-03	38	29	13	4	13	1	0	69	18	68
2018	AS-04	47	27	10	8	6	2	0	75	15	49
2018	AS-05	44	16	28	3	6	0	3	61	10	32
2018	AS-06	59	12	24	6	0	0	0	71	6	17
2018	AS-07	29	21	29	14	7	0	0	50	21	14
2017	AS	39	26	17	9	6	2	1	67	16	355
2017	AS-01	37	30	21	3	3	5	1	71	7	85
2017	AS-02	38	23	17	10	12	0	0	61	21	104
2017	AS-03	40	29	17	8	6	0	0	69	14	52
2017	AS-04	43	29	16	10	0	2	0	73	10	49
2017	AS-05	41	18	12	15	9	6	0	62	25	34
2017	AS-06	56	16	9	19	0	0	0	72	19	11
2017	AS-07	43	14	14	14	7	0	7	62	23	14
2014	AS	38	26	14	10	6	4	2	67	18	386
2014	AS-01	46	17	12	12	9	3	2	66	21	94
2014	AS-02	27	35	14	8	9	3	3	66	19	95
2014	AS-03	39	24	18	11	5	2	2	65	16	85
2014	AS-04	38	26	21	9	2	4	0	67	11	47
2014	AS-05	43	24	11	14	3	5	0	71	17	37
2014	AS-06	30	30	20	0	0	20	0	75	0	10
2014	AS-07	31	38	0	15	15	0	0	69	31	13
2011	AS	40	27	16	7	7	3	0	69	15	351
2011	AS-01	32	28	18	9	10	2	0	62	20	99
2011	AS-02	36	29	15	6	8	4	1	69	15	78
2011	AS-03	46	27	13	5	5	4	0	76	11	78
2011	AS-04	44	29	17	2	6	2	0	74	9	48
2011	AS-05	43	14	18	14	7	4	0	59	22	28
2011	AS-06	60	20	20	0	0	0	0	80	0	10
2008	AS	32	29	15	11	7	5	0	65	19	272
2008	AS-01	37	25	11	11	12	5	0	65	24	76
2008	AS-02	21	37	16	10	10	6	2	62	21	63
2008	AS-03	39	30	16	9	4	4	0	71	13	57
2008	AS-04	41	27	8	14	0	11	0	76	15	37
2008	AS-05	16	26	21	32	5	0	0	42	37	19
2008	AS-06	30	20	40	0	10	0	0	50	10	10

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	AS	38	32	30	382
2018	AS-01	51	23	26	78
2018	AS-02	35	31	34	114
2018	AS-03	38	34	28	68
2018	AS-04	35	35	31	49
2018	AS-05	44	31	25	32
2018	AS-06	12	53	35	17
2018	AS-07	29	36	36	14
2017	AS	40	27	33	355
2017	AS-01	45	24	31	86
2017	AS-02	33	28	39	103
2017	AS-03	42	31	27	52
2017	AS-04	47	27	26	49
2017	AS-05	41	21	38	34
2017	AS-06	25	47	28	11
2017	AS-07	36	36	29	14
2014	AS	36	33	31	386
2014	AS-01	36	31	33	94
2014	AS-02	38	34	28	96
2014	AS-03	38	35	27	85
2014	AS-04	37	37	26	46
2014	AS-05	27	30	43	37
2014	AS-06	40	10	50	10
2014	AS-07	38	31	31	13
2011	AS	39	31	30	350
2011	AS-01	47	27	25	99
2011	AS-02	34	32	34	77
2011	AS-03	35	28	37	78
2011	AS-04	35	35	29	48
2011	AS-05	43	39	18	28
2011	AS-06	20	40	40	10

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	AS	10	46	28	4	5	8	145
2018	AS-01	10	45	28	8	10	0	40
2018	AS-02	5	43	30	3	3	18	40
2018	AS-03	12	50	23	4	0	12	26
2018	AS-04	12	59	24	0	0	6	17
2018	AS-05	0	43	36	7	14	0	14
2017	AS	12	43	30	4	6	5	141
2017	AS-01	10	43	18	3	17	10	38
2017	AS-02	9	47	38	3	0	3	34
2017	AS-03	14	46	18	9	5	9	22
2017	AS-04	22	39	39	0	0	0	23
2017	AS-05	7	50	43	0	0	0	14
2014	AS	17	34	28	9	9999	13	139
2014	AS-01	15	41	21	9	9999	15	34
2014	AS-02	25	22	31	6	9999	17	36
2014	AS-03	9	44	25	16	9999	6	32
2014	AS-04	18	29	35	6	9999	12	17
2014	AS-05	10	30	40	0	9999	20	10
2011	AS	14	45	32	1	9999	8	135
2011	AS-01	9	51	26	2	9999	13	47
2011	AS-02	23	38	31	0	9999	8	26
2011	AS-03	15	56	30	0	9999	0	27
2011	AS-04	24	29	47	0	9999	0	17
2011	AS-05	8	25	42	0	9999	25	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	16	84	380
2018	AS-01	13	87	77
2018	AS-02	17	83	114
2018	AS-03	16	84	68
2018	AS-04	19	81	48

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	AS	53	62
2018	AS-02	58	19
2018	AS-03	55	11

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	AS	58	62
2018	AS-02	63	19

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	AS	8	62
2018	AS-01	0	10
2018	AS-02	0	19

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	AS	37	62
2018	AS-02	42	19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	AS	44	62
2018	AS-02	37	19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	AS	58	62
2018	AS-02	42	19

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	AS	50	62
2018	AS-02	58	19
2018	AS-03	55	11

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	AS	35	62
2018	AS-02	26	19
2018	AS-03	45	11

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	AS	52	62
2018	AS-01	50	10
2018	AS-02	58	19
2018	AS-03	45	11

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	AS	29	62
2018	AS-02	47	19

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	AS	13	62

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	AS	45	62
2018	AS-02	42	19
2018	AS-03	45	11

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	AS	26	62
2018	AS-02	32	19

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	AS	16	62

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AS	48	62
2018	AS-01	50	10
2018	AS-02	37	19
2018	AS-03	45	11

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	AS	19	62

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	AS	11	62

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	AS	18	62

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	AS	15	62
2018	AS-01	0	10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	AS	11	62
2018	AS-01	0	10

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AS	15	62

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	AS	26	62
2018	AS-02	42	19

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	AS	12	59

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	AS	24	59

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	AS	17	59

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	AS	8	59

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	AS	12	59

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AS	12	59

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AS	22	59
2018	AS-02	26	19

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	AS	15	59
2018	AS-02	26	19

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	AS	20	59

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	AS	24	59

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AS	44	59
2018	AS-02	53	19

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	AS	0	59
2018	AS-02	0	19

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	AS	49	59
2018	AS-02	63	19

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	AS	0	59
2018	AS-02	0	19

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AS	19	59

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	18	21	21	5	6	26	4	55	15	378
2018	AS-01	19	21	14	8	5	28	5	60	19	78
2018	AS-02	21	17	22	4	6	25	4	54	15	112
2018	AS-03	19	21	21	4	6	25	3	56	15	67
2018	AS-04	18	16	24	8	4	27	2	49	17	49
2018	AS-05	6	34	16	0	9	34	0	62	14	32
2018	AS-06	13	31	38	0	0	6	13	54	0	16
2018	AS-07	0	29	36	7	7	14	7	36	18	14
2017	AS	16	22	19	5	4	21	14	58	13	354
2017	AS-01	24	17	15	5	2	20	17	65	11	86
2017	AS-02	11	21	24	4	5	23	13	49	14	102
2017	AS-03	19	33	14	6	10	10	10	64	19	52
2017	AS-04	20	20	20	4	0	24	10	62	6	49
2017	AS-05	6	15	21	6	3	32	18	41	18	34
2017	AS-06	19	28	28	0	0	7	19	63	0	11
2017	AS-07	7	29	7	14	0	21	21	63	25	14
2014	AS	19	18	17	5	5	28	9	57	16	387
2014	AS-01	24	11	13	6	7	30	9	57	22	94
2014	AS-02	17	16	18	4	6	30	9	53	17	96
2014	AS-03	18	24	12	7	4	31	6	65	17	85
2014	AS-04	13	26	15	0	4	32	11	67	7	47
2014	AS-05	22	16	30	3	0	24	5	54	4	37
2014	AS-06	0	20	40	0	10	0	30	29	14	10
2014	AS-07	31	23	15	15	8	0	8	58	25	13

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	30	31	19	5	3	12	1	70	9	377
2018	AS-01	29	31	19	4	4	12	1	69	9	78
2018	AS-02	31	23	21	6	3	17	0	64	11	111
2018	AS-03	31	36	16	4	1	9	1	75	7	67
2018	AS-04	27	39	18	8	0	8	0	71	9	49
2018	AS-05	41	28	9	3	6	13	0	79	11	32
2018	AS-06	25	44	31	0	0	0	0	69	0	16
2018	AS-07	29	29	21	7	7	7	0	62	15	14
2017	AS	30	32	17	2	3	12	4	74	6	355
2017	AS-01	35	27	16	1	3	11	7	75	5	87
2017	AS-02	25	31	17	3	5	14	5	70	10	102
2017	AS-03	27	34	19	4	2	13	0	71	7	52
2017	AS-04	37	41	10	2	0	8	2	86	2	49
2017	AS-05	29	21	24	0	3	21	3	65	4	34
2017	AS-06	44	19	37	0	0	0	0	63	0	11
2017	AS-07	14	57	14	0	0	0	14	83	0	14
2014	AS	28	28	17	5	4	16	2	69	11	386
2014	AS-01	34	21	15	7	5	16	1	67	15	94
2014	AS-02	25	28	19	2	5	17	3	67	9	95
2014	AS-03	29	28	14	5	4	19	1	72	10	85
2014	AS-04	21	32	15	2	2	23	4	74	6	47
2014	AS-05	30	41	19	3	0	5	3	76	3	37
2014	AS-06	10	40	10	10	10	10	10	63	25	10
2014	AS-07	46	15	23	8	8	0	0	62	15	13
2011	AS	36	35	11	6	3	9	0	78	9	349
2011	AS-01	29	35	12	9	6	8	0	70	16	99
2011	AS-02	39	34	12	3	0	12	1	84	3	77
2011	AS-03	42	35	12	4	3	5	0	81	7	78
2011	AS-04	40	29	8	10	0	13	0	79	12	48
2011	AS-05	22	44	15	0	4	15	0	78	4	27
2011	AS-06	30	60	0	10	0	0	0	90	10	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	8	92	379
2018	AS-01	9	91	76
2018	AS-02	10	90	114
2018	AS-03	10	90	68
2018	AS-06	0	100	17

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	AS	37	30

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	AS	0	30
2018	AS-02	0	11

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	AS	0	30
2018	AS-02	0	11

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	AS	19	31

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	AS	32	31

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	AS	0	31
2018	AS-02	0	11

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	AS	0	31
2018	AS-02	0	11

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	AS	26	31

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	AS	0	31
2018	AS-02	0	11

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	AS	39	31
2018	AS-02	45	11

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	AS	16	31

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	AS	0	31
2018	AS-02	0	11

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	AS	0	31
2018	AS-02	0	11

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	AS	16	31

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	AS	58	31

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	AS	16	31

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	AS	0	31
2018	AS-02	0	11

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	AS	0	31
2018	AS-02	0	11

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AS	0	31
2018	AS-02	0	11

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	AS	23	31

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	AS	16	31
2018	AS-02	0	11

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	AS	19	31

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	AS	29	31
2018	AS-02	45	11

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	AS	48	31
2018	AS-02	55	11

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	AS	0	31
2018	AS-02	0	11

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	AS	58	31

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	19	22	23	3	2	27	4	60	7	379
2018	AS-01	23	26	18	1	1	27	4	70	4	78
2018	AS-02	19	17	23	4	4	29	4	54	12	113
2018	AS-03	16	24	26	1	1	24	7	57	4	68
2018	AS-04	19	15	21	6	2	33	4	53	13	48
2018	AS-05	16	34	16	3	0	31	0	73	5	32
2018	AS-06	18	24	47	0	0	6	6	47	0	17
2018	AS-07	15	23	31	8	0	15	8	50	10	13
2017	AS	16	23	17	1	1	28	13	66	5	355
2017	AS-01	15	19	15	0	0	32	19	70	0	87
2017	AS-02	15	24	23	3	3	24	9	57	9	102
2017	AS-03	19	34	13	2	4	19	8	74	8	52
2017	AS-04	24	20	14	0	0	33	8	76	0	49
2017	AS-05	6	18	18	3	0	35	21	53	7	34
2017	AS-06	19	19	19	0	0	25	19	67	0	11
2017	AS-07	7	36	14	0	0	21	21	75	0	14
2014	AS	20	18	18	2	2	32	8	63	7	384
2014	AS-01	24	17	11	3	3	34	8	70	11	93
2014	AS-02	17	14	21	1	3	31	14	55	8	95
2014	AS-03	25	22	20	4	1	25	4	66	7	85
2014	AS-04	15	15	22	0	4	37	7	54	8	46
2014	AS-05	19	19	19	0	0	35	8	67	0	37
2014	AS-06	0	20	10	0	0	60	10	67	0	10
2014	AS-07	23	31	23	8	0	8	8	64	9	13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	32	33	18	2	2	12	1	75	5	380
2018	AS-01	35	32	18	0	3	12	1	76	3	78
2018	AS-02	29	28	18	3	3	18	2	71	7	114
2018	AS-03	26	49	16	0	1	6	1	81	2	68
2018	AS-04	35	29	19	4	2	10	0	72	7	48
2018	AS-05	44	25	16	3	0	13	0	79	4	32
2018	AS-06	24	41	35	0	0	0	0	65	0	17
2018	AS-07	38	31	15	8	0	8	0	75	8	13
2017	AS	31	31	15	2	1	16	5	77	4	352
2017	AS-01	31	26	13	2	0	21	7	79	3	86
2017	AS-02	25	29	19	4	3	17	4	68	9	102
2017	AS-03	27	42	16	2	2	12	0	78	4	52
2017	AS-04	45	29	12	0	0	12	2	86	0	49
2017	AS-05	27	30	12	3	0	18	9	79	4	33
2017	AS-06	47	9	19	0	0	16	9	75	0	11
2017	AS-07	36	50	7	0	0	0	7	92	0	14
2014	AS	31	28	15	2	2	18	4	75	5	386
2014	AS-01	38	22	15	0	4	18	3	75	5	93
2014	AS-02	24	32	17	2	3	17	5	72	7	96
2014	AS-03	39	26	15	2	1	14	2	77	4	85
2014	AS-04	23	28	17	0	0	28	4	75	0	47
2014	AS-05	30	32	16	3	0	16	3	77	3	37
2014	AS-06	0	50	10	0	0	30	10	83	0	10
2014	AS-07	38	31	0	23	0	8	0	75	25	13
2011	AS	44	34	8	3	2	9	0	86	5	351
2011	AS-01	38	36	10	5	3	7	0	80	9	99
2011	AS-02	44	29	8	3	1	14	1	86	5	78
2011	AS-03	53	35	8	0	1	4	0	91	1	78
2011	AS-04	44	35	4	4	0	13	0	90	5	48
2011	AS-05	43	32	11	0	4	11	0	84	4	28
2011	AS-06	60	30	10	0	0	0	0	90	0	10

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	19	23	23	15	17	0	2	43	33	380
2018	AS-01	18	22	15	23	18	0	4	41	43	78
2018	AS-02	23	19	27	12	17	0	1	43	29	113
2018	AS-03	22	22	24	16	13	0	3	45	30	68
2018	AS-04	16	24	29	8	20	2	0	42	29	49
2018	AS-05	16	29	26	6	19	0	3	47	27	31
2018	AS-06	12	29	18	18	24	0	0	41	41	17
2018	AS-07	0	50	21	29	0	0	0	50	29	14
2017	AS	13	20	24	15	24	0	3	35	40	357
2017	AS-01	13	18	30	15	20	0	3	33	36	87
2017	AS-02	15	22	19	19	20	0	4	39	41	104
2017	AS-03	10	17	38	6	29	0	0	27	35	52
2017	AS-04	18	26	12	18	23	0	2	46	42	49
2017	AS-05	12	21	15	15	32	0	6	34	50	34
2017	AS-06	0	9	37	19	35	0	0	9	53	11
2017	AS-07	7	14	21	21	29	0	7	23	54	14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	19	27	29	17	8	0	1	46	25	381
2018	AS-01	24	28	31	8	6	0	3	54	14	78
2018	AS-02	21	30	25	18	7	0	0	51	25	114
2018	AS-03	21	30	31	12	6	0	0	51	18	67
2018	AS-04	6	14	37	31	10	2	0	21	42	49
2018	AS-05	19	22	38	6	16	0	0	41	22	32
2018	AS-06	12	29	18	29	12	0	0	41	41	17
2018	AS-07	14	36	14	29	7	0	0	50	36	14
2017	AS	16	26	29	17	9	0	3	43	27	356
2017	AS-01	18	37	29	14	0	0	2	56	14	87
2017	AS-02	15	24	29	14	12	0	6	42	28	104
2017	AS-03	13	33	31	16	8	0	0	46	23	52
2017	AS-04	10	18	31	21	18	0	2	29	40	49
2017	AS-05	21	12	26	29	6	0	6	34	38	34
2017	AS-06	7	10	52	21	10	0	0	18	31	10
2017	AS-07	29	14	14	21	14	0	7	46	38	14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	21	31	27	13	7	0	2	53	20	377
2018	AS-01	26	26	28	13	5	0	3	53	18	78
2018	AS-02	24	29	28	10	7	0	2	54	17	113
2018	AS-03	27	32	27	8	6	0	0	59	14	66
2018	AS-04	10	29	29	21	4	2	4	42	27	48
2018	AS-05	13	38	25	16	9	0	0	50	25	32
2018	AS-06	6	41	24	18	12	0	0	47	29	17
2018	AS-07	14	43	14	21	7	0	0	57	29	14
2017	AS	20	30	25	17	5	0	3	51	23	355
2017	AS-01	28	36	18	11	3	0	2	66	15	86
2017	AS-02	17	25	33	12	9	1	4	44	22	103
2017	AS-03	19	31	21	29	0	0	0	50	29	52
2017	AS-04	16	33	29	18	4	0	0	49	22	49
2017	AS-05	12	29	32	18	3	0	6	44	22	34
2017	AS-06	16	37	9	37	0	0	0	53	37	11
2017	AS-07	21	14	14	21	21	0	7	38	46	14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	22	27	23	17	10	1	2	50	27	380
2018	AS-01	30	22	19	14	10	0	4	54	26	77
2018	AS-02	25	27	19	15	10	1	3	55	25	114
2018	AS-03	25	31	27	9	7	0	0	57	16	67
2018	AS-04	10	22	22	31	10	2	2	34	43	49
2018	AS-05	16	25	41	13	3	0	3	42	16	32
2018	AS-06	6	29	29	18	18	0	0	35	35	17
2018	AS-07	7	36	14	36	7	0	0	43	43	14
2017	AS	18	27	25	14	13	0	3	46	28	356
2017	AS-01	30	27	23	6	9	1	4	61	16	87
2017	AS-02	18	24	24	14	16	0	3	44	31	103
2017	AS-03	13	35	19	15	17	0	0	48	33	52
2017	AS-04	8	22	37	18	12	0	2	31	31	49
2017	AS-05	9	38	24	18	3	0	9	52	23	34
2017	AS-06	7	28	28	28	9	0	0	35	37	11
2017	AS-07	7	14	29	36	14	0	0	21	50	14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	47	22	18	4	3	0	6	74	8	381
2018	AS-01	51	22	15	3	1	0	8	79	4	78
2018	AS-02	54	21	13	2	3	0	8	81	5	114
2018	AS-03	51	21	21	3	3	0	1	73	6	67
2018	AS-04	37	24	18	10	4	2	4	65	15	49
2018	AS-05	38	25	28	3	0	0	6	67	3	32
2018	AS-06	35	18	24	12	12	0	0	53	24	17
2018	AS-07	43	29	14	14	0	0	0	71	14	14
2017	AS	45	21	14	6	3	1	11	74	10	356
2017	AS-01	55	20	11	2	2	0	9	83	5	87
2017	AS-02	43	17	13	4	3	2	18	76	9	103
2017	AS-03	50	8	19	10	4	0	10	64	15	52
2017	AS-04	37	39	12	6	2	2	2	79	9	49
2017	AS-05	41	18	21	6	0	0	15	69	7	34
2017	AS-06	25	37	19	19	0	0	0	63	19	11
2017	AS-07	29	29	7	21	0	0	14	67	25	14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	33	23	21	13	8	1	1	58	21	380
2018	AS-01	33	27	18	12	9	0	1	61	21	78
2018	AS-02	34	20	23	12	5	2	4	57	19	114
2018	AS-03	33	22	24	13	7	0	0	55	21	67
2018	AS-04	31	22	22	6	14	4	0	55	21	49
2018	AS-05	29	35	19	16	0	0	0	65	16	31
2018	AS-06	35	12	18	29	6	0	0	47	35	17
2018	AS-07	29	36	14	21	0	0	0	64	21	14
2017	AS	29	32	20	10	8	0	2	62	18	354
2017	AS-01	30	39	21	5	3	0	2	70	8	86
2017	AS-02	25	26	19	12	13	0	5	54	26	103
2017	AS-03	38	33	13	4	12	0	0	71	16	52
2017	AS-04	27	29	27	10	6	0	0	56	17	48
2017	AS-05	35	29	18	18	0	0	0	65	18	34
2017	AS-06	9	63	19	9	0	0	0	72	9	11
2017	AS-07	14	21	29	21	7	0	7	38	31	14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	31	32	23	8	4	1	2	64	12	377
2018	AS-01	32	36	18	6	3	1	3	72	9	77
2018	AS-02	29	30	22	10	5	2	2	61	16	112
2018	AS-03	33	36	21	7	1	0	1	70	9	67
2018	AS-04	29	23	40	8	0	0	0	52	8	48
2018	AS-05	25	41	13	6	13	3	0	68	19	32
2018	AS-06	41	24	24	0	12	0	0	65	12	17
2018	AS-07	21	43	21	7	7	0	0	64	14	14
2017	AS	34	32	20	7	3	1	3	69	10	352
2017	AS-01	40	38	14	2	1	1	3	82	4	86
2017	AS-02	27	27	27	7	7	1	5	57	15	102
2017	AS-03	35	37	19	10	0	0	0	71	10	52
2017	AS-04	34	41	11	8	4	2	0	76	13	47
2017	AS-05	44	15	29	9	0	0	3	61	9	34
2017	AS-06	35	19	37	0	9	0	0	53	9	11
2017	AS-07	14	57	14	7	0	0	7	77	8	14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	22	29	27	14	5	1	2	53	20	376
2018	AS-01	27	29	25	14	3	1	1	57	17	77
2018	AS-02	23	28	26	14	5	2	2	53	20	111
2018	AS-03	30	30	21	13	3	1	1	62	17	67
2018	AS-04	13	25	40	19	2	2	0	38	21	48
2018	AS-05	19	25	31	13	13	0	0	44	25	32
2018	AS-06	12	35	35	12	6	0	0	47	18	17
2018	AS-07	7	50	21	14	7	0	0	57	21	14
2017	AS	23	29	27	13	5	1	3	54	18	353
2017	AS-01	35	41	12	5	2	1	3	80	7	86
2017	AS-02	17	26	31	15	5	3	3	46	21	102
2017	AS-03	19	27	33	16	4	0	2	47	20	52
2017	AS-04	19	27	25	19	10	0	0	46	29	48
2017	AS-05	21	21	41	12	6	0	0	41	18	34
2017	AS-06	16	19	47	19	0	0	0	35	19	11
2017	AS-07	21	29	21	21	0	0	7	54	23	14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	27	30	24	12	6	1	1	58	18	376
2018	AS-01	32	29	19	13	4	1	1	63	17	77
2018	AS-02	30	27	24	12	5	1	1	58	17	111
2018	AS-03	30	27	30	6	6	0	1	58	12	67
2018	AS-04	17	29	38	10	6	0	0	46	17	48
2018	AS-05	6	50	22	13	9	0	0	56	22	32
2018	AS-06	24	47	0	24	6	0	0	71	29	17
2018	AS-07	29	21	14	21	14	0	0	50	36	14
2017	AS	28	31	22	10	6	1	2	61	17	354
2017	AS-01	39	25	21	8	3	1	2	67	12	86
2017	AS-02	22	32	24	10	9	1	2	56	19	103
2017	AS-03	19	34	29	13	2	0	2	55	16	52
2017	AS-04	25	42	12	8	10	2	0	68	19	48
2017	AS-05	35	21	29	12	3	0	0	56	15	34
2017	AS-06	25	47	9	19	0	0	0	72	19	11
2017	AS-07	21	21	21	21	7	0	7	46	31	14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	29	30	24	12	4	1	1	60	16	374
2018	AS-01	32	33	18	8	7	1	1	66	15	76
2018	AS-02	29	32	21	14	3	1	1	62	17	112
2018	AS-03	36	24	26	11	2	0	2	62	12	66
2018	AS-04	30	15	36	11	6	2	0	46	17	47
2018	AS-05	16	41	28	9	6	0	0	56	16	32
2018	AS-06	29	29	29	12	0	0	0	59	12	17
2018	AS-07	7	50	21	21	0	0	0	57	21	14
2017	AS	28	32	22	10	4	1	4	62	15	353
2017	AS-01	35	31	20	8	2	0	3	68	11	86
2017	AS-02	20	30	27	14	4	1	5	53	19	102
2017	AS-03	23	38	19	12	6	0	2	63	18	52
2017	AS-04	25	38	17	8	6	2	4	67	16	48
2017	AS-05	38	26	21	12	0	0	3	67	12	34
2017	AS-06	25	37	28	9	0	0	0	63	9	11
2017	AS-07	29	21	29	0	14	0	7	54	15	14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	55	23	12	4	3	1	3	80	7	377
2018	AS-01	52	23	13	8	1	0	3	77	9	77
2018	AS-02	56	20	13	3	1	2	5	82	4	112
2018	AS-03	60	19	12	3	4	0	1	80	8	67
2018	AS-04	50	27	13	4	4	0	2	79	9	48
2018	AS-05	56	25	9	0	6	0	3	84	6	32
2018	AS-06	59	41	0	0	0	0	0	100	0	17
2018	AS-07	57	14	14	7	7	0	0	71	14	14
2017	AS	58	21	9	4	3	0	4	83	7	356
2017	AS-01	61	19	11	2	1	0	6	85	4	87
2017	AS-02	55	20	10	7	2	1	5	81	9	103
2017	AS-03	61	23	10	2	0	0	4	88	2	52
2017	AS-04	59	18	12	2	6	0	2	79	8	49
2017	AS-05	56	29	3	9	3	0	0	85	12	34
2017	AS-06	65	35	0	0	0	0	0	100	0	11
2017	AS-07	50	14	14	7	7	0	7	69	15	14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	64	16	7	3	3	1	5	85	7	377
2018	AS-01	64	21	5	3	1	1	5	90	4	77
2018	AS-02	59	19	8	4	4	1	5	83	9	112
2018	AS-03	67	9	7	1	6	1	7	84	8	67
2018	AS-04	65	17	4	6	4	2	2	85	11	48
2018	AS-05	66	13	13	0	3	0	6	83	3	32
2018	AS-06	76	18	6	0	0	0	0	94	0	17
2018	AS-07	71	7	7	7	7	0	0	79	14	14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	69	12	8	3	3	1	4	85	6	377
2018	AS-01	69	12	9	6	1	0	3	83	8	77
2018	AS-02	68	16	7	2	1	2	5	89	3	111
2018	AS-03	69	9	9	3	6	0	4	82	9	68
2018	AS-04	67	13	10	0	6	2	2	83	7	48
2018	AS-05	69	9	13	3	3	0	3	81	6	32
2018	AS-06	88	6	6	0	0	0	0	94	0	17
2018	AS-07	71	21	7	0	0	0	0	93	0	14
2017	AS	73	11	5	2	3	1	6	89	6	356
2017	AS-01	80	7	6	1	2	0	4	91	4	87
2017	AS-02	71	11	3	2	3	2	9	91	6	103
2017	AS-03	61	23	6	0	8	0	2	86	8	52
2017	AS-04	82	8	4	2	2	0	2	92	4	49
2017	AS-05	59	9	6	12	6	0	9	74	19	34
2017	AS-06	81	9	9	0	0	0	0	91	0	11
2017	AS-07	64	7	14	0	0	0	14	83	0	14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	60	21	10	5	2	0	1	83	7	377
2018	AS-01	58	21	12	6	1	0	1	80	8	77
2018	AS-02	65	23	10	2	0	0	1	88	2	111
2018	AS-03	54	25	6	7	4	0	3	82	12	68
2018	AS-04	54	23	10	4	6	2	0	79	11	48
2018	AS-05	63	9	22	6	0	0	0	72	6	32
2018	AS-06	71	12	12	6	0	0	0	82	6	17
2018	AS-07	64	36	0	0	0	0	0	100	0	14
2017	AS	58	23	9	3	2	0	4	85	6	356
2017	AS-01	68	18	7	2	2	0	2	88	5	87
2017	AS-02	53	25	12	2	2	1	6	83	4	103
2017	AS-03	44	29	17	8	2	0	0	73	10	52
2017	AS-04	74	18	4	0	2	0	2	94	2	49
2017	AS-05	41	35	6	9	3	0	6	81	13	34
2017	AS-06	53	28	9	9	0	0	0	81	9	11
2017	AS-07	64	14	7	0	0	0	14	92	0	14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	59	17	12	6	4	1	1	78	10	375
2018	AS-01	59	14	16	4	4	1	1	76	8	76
2018	AS-02	64	17	9	6	3	0	1	82	8	109
2018	AS-03	57	18	12	4	6	0	3	77	11	68
2018	AS-04	57	14	12	8	6	2	0	73	15	49
2018	AS-05	50	25	9	13	3	0	0	75	16	32
2018	AS-06	65	6	18	12	0	0	0	71	12	17
2018	AS-07	50	36	7	0	7	0	0	86	7	14
2017	AS	63	18	8	4	3	1	3	84	8	354
2017	AS-01	71	15	7	3	1	0	2	88	5	86
2017	AS-02	57	16	12	3	4	2	6	79	7	104
2017	AS-03	59	25	4	4	8	0	0	84	12	52
2017	AS-04	79	13	4	2	2	0	0	92	4	47
2017	AS-05	41	26	9	12	6	0	6	72	19	34
2017	AS-06	72	19	0	9	0	0	0	91	9	11
2017	AS-07	50	21	7	7	0	0	14	83	8	14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	61	9	4	1	2	0	22	90	4	373
2018	AS-01	61	0	5	0	0	0	33	92	0	75
2018	AS-02	63	8	2	1	1	0	25	95	2	111
2018	AS-03	64	2	5	0	3	0	27	90	4	66
2018	AS-04	58	15	6	2	6	2	10	83	10	48
2018	AS-05	59	16	6	6	3	0	9	83	10	32
2018	AS-06	71	24	0	6	0	0	0	94	6	17
2018	AS-07	43	29	14	0	0	0	14	83	0	14
2017	AS	60	11	4	2	1	0	21	91	4	356
2017	AS-01	64	8	0	0	2	0	26	97	3	87
2017	AS-02	60	5	4	0	1	1	29	93	1	104
2017	AS-03	51	15	10	0	2	0	22	85	3	51
2017	AS-04	67	16	0	8	0	0	8	91	9	49
2017	AS-05	59	12	6	3	3	0	18	86	7	34
2017	AS-06	72	28	0	0	0	0	0	100	0	11
2017	AS-07	29	36	14	7	0	0	14	75	8	14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	76	9	7	2	1	0	6	90	3	373
2018	AS-01	75	8	5	1	1	0	9	91	3	77
2018	AS-02	78	6	5	2	1	0	7	91	3	110
2018	AS-03	79	5	6	2	2	0	8	90	3	66
2018	AS-04	70	13	9	4	0	2	2	87	4	47
2018	AS-05	63	19	16	3	0	0	0	81	3	32
2018	AS-06	88	0	12	0	0	0	0	88	0	17
2018	AS-07	79	14	7	0	0	0	0	93	0	14
2017	AS	73	13	3	1	1	1	8	95	2	353
2017	AS-01	75	14	2	0	2	0	7	95	2	85
2017	AS-02	67	13	2	1	0	3	15	96	1	103
2017	AS-03	68	16	4	2	2	2	6	91	4	51
2017	AS-04	80	16	2	0	0	0	2	98	0	49
2017	AS-05	76	3	9	0	3	0	9	87	3	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	64	21	0	0	0	0	14	100	0	14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	67	15	7	2	4	1	4	86	6	375
2018	AS-01	58	19	9	3	5	1	4	82	8	77
2018	AS-02	62	16	10	2	5	1	5	83	7	111
2018	AS-03	67	14	8	3	5	0	5	84	8	66
2018	AS-04	73	10	4	2	4	2	4	89	7	48
2018	AS-05	78	16	3	0	0	0	3	97	0	32
2018	AS-06	88	6	6	0	0	0	0	94	0	17
2018	AS-07	79	14	0	0	7	0	0	93	7	14
2017	AS	67	13	5	5	5	1	6	84	11	355
2017	AS-01	54	14	9	10	9	0	4	71	20	87
2017	AS-02	63	11	8	2	6	2	9	83	9	103
2017	AS-03	63	22	0	8	6	0	2	86	14	51
2017	AS-04	82	10	0	2	4	0	2	94	6	49
2017	AS-05	76	12	3	0	0	0	9	97	0	34
2017	AS-06	91	9	0	0	0	0	0	100	0	11
2017	AS-07	79	7	0	0	0	0	14	100	0	14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	46	26	16	6	3	0	2	74	10	374
2018	AS-01	35	30	21	10	3	0	1	66	13	77
2018	AS-02	48	27	16	3	5	0	2	76	7	111
2018	AS-03	39	27	16	9	4	0	4	69	14	67
2018	AS-04	54	19	13	6	4	2	2	76	11	48
2018	AS-05	58	19	13	10	0	0	0	77	10	31
2018	AS-06	69	13	13	6	0	0	0	81	6	16
2018	AS-07	57	43	0	0	0	0	0	100	0	14
2017	AS	51	25	13	4	2	1	3	79	7	354
2017	AS-01	51	22	18	3	2	0	3	75	6	87
2017	AS-02	47	26	14	7	0	3	3	78	7	104
2017	AS-03	43	31	16	4	4	0	2	76	8	51
2017	AS-04	60	21	6	4	6	0	2	83	11	47
2017	AS-05	53	29	9	6	0	0	3	85	6	34
2017	AS-06	81	19	0	0	0	0	0	100	0	11
2017	AS-07	50	21	14	0	0	0	14	83	0	14

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	14	34	34	13	4	0	0	48	17	381
2018	AS-01	15	29	42	10	3	0	0	45	13	78
2018	AS-02	16	35	28	15	4	1	1	52	20	114
2018	AS-03	15	32	38	7	7	0	0	47	15	68
2018	AS-04	8	41	35	14	2	0	0	49	16	49
2018	AS-05	9	41	31	13	6	0	0	50	19	32
2018	AS-06	18	18	41	18	6	0	0	35	24	17
2018	AS-07	23	23	23	31	0	0	0	46	31	13
2017	AS	10	29	44	13	4	0	1	39	17	356
2017	AS-01	15	40	38	6	1	0	0	55	7	87
2017	AS-02	10	26	44	14	5	0	2	36	19	103
2017	AS-03	10	29	38	21	2	0	0	38	23	52
2017	AS-04	4	26	53	12	4	0	0	31	16	49
2017	AS-05	0	24	53	12	12	0	0	24	24	34
2017	AS-06	16	9	65	9	0	0	0	25	9	11
2017	AS-07	14	21	43	14	7	0	0	36	21	14

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	8	19	38	21	12	0	0	34	28	372
2018	AS-01	7	20	38	21	14	0	0	36	26	76
2018	AS-02	6	20	36	20	15	1	1	36	27	110
2018	AS-03	7	15	43	22	12	0	0	34	22	67
2018	AS-04	13	23	40	19	6	0	0	25	35	48
2018	AS-05	13	23	32	32	0	0	0	32	35	31
2018	AS-06	12	12	41	29	6	0	0	35	24	17
2018	AS-07	0	29	36	7	29	0	0	36	29	14
2017	AS	8	19	42	20	10	0	1	30	28	356
2017	AS-01	5	15	44	22	15	0	0	36	19	86
2017	AS-02	10	17	46	19	6	0	2	26	28	104
2017	AS-03	14	13	27	31	15	0	0	46	27	52
2017	AS-04	6	29	47	10	8	0	0	18	35	49
2017	AS-05	6	32	38	21	3	0	0	24	38	34
2017	AS-06	9	25	47	9	9	0	0	19	35	11
2017	AS-07	7	14	50	21	7	0	0	29	21	14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	34	40	15	5	3	3	0	76	8	381
2018	AS-01	38	40	12	4	3	4	0	81	7	77
2018	AS-02	33	35	19	6	2	4	0	72	8	114
2018	AS-03	35	43	12	4	4	1	0	79	9	68
2018	AS-04	22	41	22	4	6	4	0	66	11	49
2018	AS-05	28	56	3	9	3	0	0	84	13	32
2018	AS-06	41	41	18	0	0	0	0	82	0	17
2018	AS-07	57	36	0	7	0	0	0	93	7	14
2017	AS	23	39	16	11	5	6	1	66	17	355
2017	AS-01	30	32	16	11	2	8	1	68	15	87
2017	AS-02	18	37	20	11	7	6	1	60	19	104
2017	AS-03	22	35	14	12	8	10	0	63	22	51
2017	AS-04	24	43	20	8	0	4	0	70	8	49
2017	AS-05	24	50	9	9	9	0	0	74	18	34
2017	AS-06	30	60	10	0	0	0	0	90	0	10
2017	AS-07	21	50	14	14	0	0	0	71	14	14

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	28	42	16	8	4	2	0	71	13	382
2018	AS-01	31	45	14	6	4	0	0	76	10	78
2018	AS-02	25	39	19	8	5	4	0	66	14	114
2018	AS-03	26	41	13	12	6	1	0	69	18	68
2018	AS-04	27	45	12	8	6	2	0	73	15	49
2018	AS-05	38	38	9	13	3	0	0	75	16	32
2018	AS-06	29	47	24	0	0	0	0	76	0	17
2018	AS-07	21	50	14	14	0	0	0	71	14	14
2017	AS	21	43	16	11	5	4	0	67	17	355
2017	AS-01	21	44	20	6	2	6	0	70	8	87
2017	AS-02	19	43	17	11	7	3	1	64	18	102
2017	AS-03	25	34	12	17	10	2	0	61	28	52
2017	AS-04	29	43	10	8	4	6	0	76	13	49
2017	AS-05	15	41	21	15	6	3	0	58	21	34
2017	AS-06	19	72	9	0	0	0	0	91	0	11
2017	AS-07	21	43	14	21	0	0	0	64	21	14

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	24	28	22	12	11	1	2	25	75	379
2018	AS-01	23	22	22	10	16	3	4	25	75	77
2018	AS-02	27	29	21	14	6	1	2	28	72	114
2018	AS-03	26	26	27	11	8	0	3	27	73	66
2018	AS-04	22	31	18	8	16	2	2	23	77	49
2018	AS-05	22	34	25	6	9	0	3	23	77	32
2018	AS-06	18	24	12	29	18	0	0	18	82	17
2018	AS-07	7	50	14	14	14	0	0	7	93	14
2017	AS	25	26	23	13	10	1	2	26	74	357
2017	AS-01	20	30	17	15	12	1	4	21	79	87
2017	AS-02	25	22	30	12	9	1	1	25	75	104
2017	AS-03	35	23	21	12	8	2	0	35	65	52
2017	AS-04	27	35	20	12	6	0	0	27	73	49
2017	AS-05	29	18	21	15	9	3	6	32	68	34
2017	AS-06	9	37	28	16	9	0	0	9	91	11
2017	AS-07	7	36	21	21	14	0	0	7	93	14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	24	275
2018	AS-01	19	54
2018	AS-02	28	80
2018	AS-03	28	47
2018	AS-04	22	36
2018	AS-05	21	24
2018	AS-06	36	14
2018	AS-07	8	13
2017	AS	20	252
2017	AS-01	26	64
2017	AS-02	23	75
2017	AS-03	21	33
2017	AS-04	12	34
2017	AS-05	14	21
2017	AS-07	0	13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	37	275
2018	AS-01	44	54
2018	AS-02	33	80
2018	AS-03	38	47
2018	AS-04	42	36
2018	AS-05	38	24
2018	AS-06	29	14
2018	AS-07	38	13
2017	AS	41	252
2017	AS-01	55	64
2017	AS-02	36	75
2017	AS-03	34	33
2017	AS-04	35	34
2017	AS-05	43	21
2017	AS-07	46	13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	AS	27	275
2018	AS-01	26	54
2018	AS-02	34	80
2018	AS-03	36	47
2018	AS-04	14	36
2018	AS-05	8	24
2018	AS-06	29	14
2018	AS-07	31	13
2017	AS	17	252
2017	AS-01	21	64
2017	AS-02	19	75
2017	AS-03	9	33
2017	AS-04	9	34
2017	AS-05	5	21
2017	AS-07	38	13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	AS	44	275
2018	AS-01	33	54
2018	AS-02	40	80
2018	AS-03	60	47
2018	AS-04	53	36
2018	AS-05	25	24
2018	AS-06	50	14
2018	AS-07	46	13
2017	AS	46	252
2017	AS-01	31	64
2017	AS-02	44	75
2017	AS-03	45	33
2017	AS-04	53	34
2017	AS-05	67	21
2017	AS-07	62	13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	AS	5	275
2018	AS-01	2	54
2018	AS-02	6	80
2018	AS-03	6	47
2018	AS-04	6	36
2018	AS-05	0	24
2018	AS-06	7	14
2018	AS-07	0	13
2017	AS	5	252
2017	AS-01	5	64
2017	AS-02	6	75
2017	AS-03	0	33
2017	AS-04	6	34
2017	AS-05	10	21
2017	AS-07	0	13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	AS	21	275
2018	AS-01	13	54
2018	AS-02	20	80
2018	AS-03	17	47
2018	AS-04	31	36
2018	AS-05	21	24
2018	AS-06	21	14
2018	AS-07	46	13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	AS	37	275
2018	AS-01	33	54
2018	AS-02	39	80
2018	AS-03	36	47
2018	AS-04	31	36
2018	AS-05	50	24
2018	AS-06	43	14
2018	AS-07	31	13
2017	AS	40	252
2017	AS-01	35	64
2017	AS-02	39	75
2017	AS-03	51	33
2017	AS-04	50	34
2017	AS-05	33	21
2017	AS-07	38	13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	AS	4	44	20	10	6	15	264
2018	AS-01	0	44	23	15	4	15	48
2018	AS-02	5	51	19	5	9	11	79
2018	AS-03	4	43	28	11	7	7	46
2018	AS-04	6	46	14	11	3	20	35
2018	AS-05	5	50	14	5	5	23	22
2018	AS-06	7	36	0	21	0	36	14
2018	AS-07	8	15	38	15	8	15	13
2017	AS	5	51	16	9	3	16	252
2017	AS-01	5	49	19	6	8	14	63
2017	AS-02	5	57	15	7	0	16	74
2017	AS-03	6	54	15	6	0	18	33
2017	AS-04	6	50	17	11	3	14	36
2017	AS-05	5	40	10	20	0	25	20
2017	AS-06	0	62	10	10	7	10	10
2017	AS-07	0	38	23	15	8	15	13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	28	72	270
2018	AS-01	28	72	53
2018	AS-02	30	70	77
2018	AS-03	20	80	46
2018	AS-04	25	75	36
2018	AS-05	50	50	24
2018	AS-06	29	71	14
2018	AS-07	15	85	13

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	11	19	26	15	21	1	7	32	39	275
2018	AS-01	7	11	26	26	20	4	6	20	51	54
2018	AS-02	10	19	29	10	23	0	10	32	36	80
2018	AS-03	15	19	26	11	23	0	6	36	36	47
2018	AS-04	17	17	25	19	19	3	0	34	40	36
2018	AS-05	8	25	33	17	13	0	4	35	30	24
2018	AS-06	7	36	29	7	14	0	7	46	23	14
2018	AS-07	8	15	8	15	38	0	15	27	64	13
2017	AS	10	21	19	17	19	2	12	36	42	257
2017	AS-01	16	20	24	11	17	5	8	41	31	64
2017	AS-02	9	18	13	16	25	3	16	34	50	76
2017	AS-03	3	21	24	21	15	3	12	28	43	33
2017	AS-04	11	28	14	22	11	0	14	45	39	36
2017	AS-05	0	29	14	14	33	0	10	32	53	21
2017	AS-06	28	21	10	21	0	0	21	61	26	10
2017	AS-07	0	8	23	31	23	0	15	9	64	13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	3	16	16	18	42	1	5	20	64	275
2018	AS-01	6	13	11	28	37	2	4	20	69	54
2018	AS-02	0	20	14	13	48	0	6	21	64	80
2018	AS-03	4	15	21	15	38	0	6	20	57	47
2018	AS-04	6	11	17	17	47	3	0	17	66	36
2018	AS-05	0	17	21	29	29	0	4	17	61	24
2018	AS-06	0	29	14	14	43	0	0	29	57	14
2018	AS-07	0	8	0	15	62	0	15	9	91	13
2017	AS	1	7	15	16	53	2	7	9	75	257
2017	AS-01	0	5	24	17	47	3	5	5	69	64
2017	AS-02	1	9	7	15	58	1	9	11	81	76
2017	AS-03	3	6	15	15	55	3	3	10	74	33
2017	AS-04	3	6	6	19	61	0	6	9	85	36
2017	AS-05	0	0	24	5	57	0	14	0	72	21
2017	AS-06	0	21	28	21	31	0	0	21	52	10
2017	AS-07	0	8	15	23	46	0	8	8	75	13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	AS	31	21	15	10	13	2	8	58	26	377
2018	AS-01	31	17	16	4	17	3	13	57	25	77
2018	AS-02	30	21	15	10	13	1	10	58	25	112
2018	AS-03	36	21	16	7	10	1	7	62	20	67
2018	AS-04	35	25	13	13	13	2	0	62	26	48
2018	AS-05	19	25	13	22	16	0	6	47	40	32
2018	AS-06	18	29	18	18	6	6	6	53	27	17
2018	AS-07	29	21	21	14	7	0	7	54	23	14

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Question 50m. Please indicate the nature of the harassment you experienced. Other

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.