2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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My Job

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	37	51	6	6	0	0	88	6	121
2018	Scientific and Professional	24	51	9	11	4	1	75	16	388
2018	Administration and Foreign Services	25	46	10	14	5	0	71	19	2687
2018	Administrative Support	38	39	7	11	3	0	78	15	806
2018	Other	46	44	3	4	2	1	91	6	133
2017	Executive	42	45	7	4	1	1	88	5	124
2017	Scientific and Professional	27	43	12	13	6	0	69	18	362
2017	Administration and Foreign Services	25	40	11	16	8	0	65	23	2971
2017	Administrative Support	38	37	10	10	6	0	75	15	932
2017	Other	45	38	10	5	3	0	82	8	82
2014	Executive	40	47	6	5	2	0	87	6	127
2014	Scientific and Professional	29	42	11	12	6	0	71	18	338
2014	Administration and Foreign Services	27	40	11	16	6	0	67	22	2740
2014	Administrative Support	36	35	8	13	8	1	71	21	1013
2014	Other	35	39	13	11	3	0	74	13	150

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	63	31	3	3	0	0	94	3	118
2018	Scientific and Professional	46	40	6	5	3	0	86	8	387
2018	Administration and Foreign Services	39	40	10	6	4	0	80	10	2673
2018	Administrative Support	33	37	15	9	6	0	70	15	801
2018	Other	37	37	17	8	0	0	74	8	131
2017	Executive	64	32	2	2	0	0	95	2	123
2017	Scientific and Professional	43	42	8	5	2	0	85	7	362
2017	Administration and Foreign Services	40	39	11	6	3	0	79	10	2963
2017	Administrative Support	35	36	15	9	5	0	71	14	932
2017	Other	49	30	14	3	2	2	80	6	82
2014	Executive	69	28	1	2	0	0	97	2	127
2014	Scientific and Professional	46	38	8	4	4	0	84	8	339
2014	Administration and Foreign Services	38	40	11	7	4	0	78	11	2739
2014	Administrative Support	31	37	17	9	6	0	68	15	1014
2014	Other	37	39	13	7	4	0	75	11	150

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	33	2	1	0	0	98	1	120
2018	Scientific and Professional	50	36	7	4	3	0	86	7	384
2018	Administration and Foreign Services	43	40	8	5	4	0	83	9	2657
2018	Administrative Support	36	32	13	11	8	0	68	19	801
2018	Other	38	43	14	2	3	0	81	5	133
2017	Executive	69	28	2	2	0	0	97	2	124
2017	Scientific and Professional	48	39	9	4	1	0	86	5	362
2017	Administration and Foreign Services	45	38	8	6	3	0	83	9	2961
2017	Administrative Support	37	35	10	10	7	0	72	18	932
2017	Other	49	38	9	3	0	1	88	3	83
2014	Executive	73	24	1	1	1	0	98	2	127
2014	Scientific and Professional	53	33	6	5	2	0	86	8	339
2014	Administration and Foreign Services	43	39	8	6	4	0	82	10	2740
2014	Administrative Support	33	36	12	12	7	0	69	19	1013
2014	Other	39	37	9	9	7	0	76	15	150

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	35	35	11	17	3	0	0	69	20	121
2018	Scientific and Professional	51	30	7	8	3	0	0	81	12	388
2018	Administration and Foreign Services	42	33	11	8	6	0	0	75	14	2680
2018	Administrative Support	44	30	14	6	5	0	1	75	11	802
2018	Other	52	28	14	3	2	1	1	81	5	133
2017	Executive	35	45	5	12	3	0	0	80	15	124
2017	Scientific and Professional	45	29	11	9	5	0	0	74	14	362
2017	Administration and Foreign Services	41	33	11	8	6	0	0	75	14	2963
2017	Administrative Support	46	28	13	7	5	1	1	75	12	930
2017	Other	59	23	11	2	4	2	0	83	6	83
2014	Executive	24	38	13	18	7	0	0	62	25	127
2014	Scientific and Professional	42	35	9	6	7	0	1	77	13	339
2014	Administration and Foreign Services	39	34	12	9	5	0	1	73	14	2739
2014	Administrative Support	40	33	14	7	4	1	1	74	12	1012
2014	Other	46	29	11	6	3	3	2	79	9	150

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	59	36	5	0	0	0	0	95	0	119
2018	Scientific and Professional	34	47	9	8	3	0	0	80	11	388
2018	Administration and Foreign Services	36	42	11	7	5	0	0	78	11	2668
2018	Administrative Support	35	37	13	7	7	0	0	73	14	802
2018	Other	35	50	7	6	2	0	0	86	8	132
2017	Executive	55	42	2	0	1	0	0	98	1	123
2017	Scientific and Professional	33	49	9	6	3	0	0	82	9	362
2017	Administration and Foreign Services	35	45	10	6	4	0	0	80	10	2967
2017	Administrative Support	37	41	10	7	5	0	0	78	12	930
2017	Other	46	44	3	5	2	0	1	90	7	83
2014	Executive	47	48	1	3	1	0	0	95	4	127
2014	Scientific and Professional	32	45	11	9	4	0	0	76	12	339
2014	Administration and Foreign Services	33	44	10	8	4	0	0	78	12	2742
2014	Administrative Support	31	38	15	9	6	0	0	70	15	1012
2014	Other	40	41	10	4	4	1	0	82	8	150

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	32	44	11	12	1	0	0	76	13	121
2018	Scientific and Professional	38	36	10	10	6	0	0	74	16	386
2018	Administration and Foreign Services	27	35	16	13	8	0	0	63	21	2674
2018	Administrative Support	29	31	19	11	9	0	0	60	20	800
2018	Other	41	37	14	6	2	0	0	78	7	133
2017	Executive	41	44	7	5	2	0	0	85	7	124
2017	Scientific and Professional	29	45	12	9	4	0	1	74	14	361
2017	Administration and Foreign Services	27	38	15	12	8	0	0	65	20	2967
2017	Administrative Support	31	34	16	13	7	0	0	64	20	932
2017	Other	48	31	9	6	7	0	0	79	13	83
2014	Executive	32	48	10	8	2	0	0	80	9	127
2014	Scientific and Professional	35	38	14	9	4	0	0	73	13	339
2014	Administration and Foreign Services	25	36	15	13	9	0	0	62	23	2739
2014	Administrative Support	26	32	18	15	9	0	0	58	24	1013
2014	Other	30	36	15	11	7	1	1	66	19	149

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	41	42	10	5	2	0	83	7	121
2018	Scientific and Professional	31	40	12	11	5	0	71	17	386
2018	Administration and Foreign Services	32	41	12	10	4	0	74	14	2680
2018	Administrative Support	44	36	10	5	4	0	81	9	802
2018	Other	41	41	8	7	2	0	82	10	133
2017	Executive	44	51	2	2	1	0	94	3	124
2017	Scientific and Professional	33	42	12	9	4	0	75	13	362
2017	Administration and Foreign Services	33	43	11	9	4	0	76	13	2966
2017	Administrative Support	47	35	9	6	3	0	82	9	930
2017	Other	35	47	9	6	2	1	82	9	83

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	75	23	3	0	0	0	98	0	120
2018	Scientific and Professional	48	40	4	7	2	0	87	9	386
2018	Administration and Foreign Services	49	38	7	4	2	0	87	6	2681
2018	Administrative Support	51	34	9	3	2	0	85	5	804
2018	Other	53	40	5	2	0	0	93	2	132
2017	Executive	70	27	0	2	0	1	98	2	123
2017	Scientific and Professional	45	43	6	4	2	0	88	6	360
2017	Administration and Foreign Services	46	40	7	5	3	0	86	7	2965
2017	Administrative Support	54	32	7	4	2	0	87	6	932
2017	Other	62	28	5	4	0	1	91	4	82
2014	Executive	69	31	0	1	0	0	99	1	127
2014	Scientific and Professional	48	39	7	4	2	0	88	6	339
2014	Administration and Foreign Services	44	40	9	5	2	0	84	7	2739
2014	Administrative Support	44	37	10	5	3	1	82	8	1014
2014	Other	49	35	12	2	1	1	85	3	150

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	43	42	4	11	0	0	85	11	119
2018	Scientific and Professional	44	33	9	8	5	0	77	14	384
2018	Administration and Foreign Services	31	37	14	11	7	0	68	18	2673
2018	Administrative Support	31	34	14	11	9	0	65	21	802
2018	Other	46	37	11	3	2	0	83	6	132
2017	Executive	49	38	6	6	2	0	86	7	124
2017	Scientific and Professional	33	47	8	7	5	0	80	12	362
2017	Administration and Foreign Services	30	38	14	10	8	0	68	18	2966
2017	Administrative Support	33	33	16	10	8	1	66	19	932
2017	Other	46	34	9	8	3	1	80	11	83

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	70	29	1	0	0	0	99	0	118
2018	Scientific and Professional	48	38	9	3	2	0	86	5	379
2018	Administration and Foreign Services	51	35	8	4	2	0	86	6	2668
2018	Administrative Support	53	30	9	5	3	0	84	8	798
2018	Other	52	33	13	2	0	0	85	2	130
2017	Executive	77	23	0	0	0	0	100	0	123
2017	Scientific and Professional	43	45	7	4	1	0	88	4	362
2017	Administration and Foreign Services	54	33	9	3	2	0	87	4	2959
2017	Administrative Support	60	27	8	2	2	0	88	4	932
2017	Other	62	32	4	2	0	1	94	2	82
2014	Executive	76	21	2	1	0	0	98	1	127
2014	Scientific and Professional	53	36	7	4	1	0	89	4	339
2014	Administration and Foreign Services	61	29	7	2	1	0	90	3	2741
2014	Administrative Support	61	26	8	3	1	0	87	5	1013
2014	Other	60	30	5	3	3	0	90	5	150

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	52	38	8	2	0	0	0	90	2	119
2018	Scientific and Professional	38	40	9	9	4	0	0	78	13	385
2018	Administration and Foreign Services	32	37	13	11	6	0	0	69	17	2668
2018	Administrative Support	25	29	20	13	12	0	1	55	24	800
2018	Other	34	39	12	9	4	2	0	75	13	131
2017	Executive	57	32	5	5	1	0	0	89	6	123
2017	Scientific and Professional	35	40	12	10	2	1	0	76	13	361
2017	Administration and Foreign Services	32	39	12	10	6	0	0	72	16	2956
2017	Administrative Support	28	34	17	11	8	1	1	63	19	930
2017	Other	35	42	12	5	5	0	1	78	11	82
2014	Executive	51	39	5	4	2	0	0	90	6	126
2014	Scientific and Professional	29	46	11	10	3	0	0	75	13	337
2014	Administration and Foreign Services	27	42	13	12	6	0	0	69	18	2742
2014	Administrative Support	21	36	18	13	9	1	2	59	22	1013
2014	Other	24	39	19	9	5	1	3	65	15	150

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	66	24	8	2	1	0	0	90	3	120
2018	Scientific and Professional	40	37	13	4	6	0	0	76	10	384
2018	Administration and Foreign Services	37	34	15	9	6	0	0	71	14	2667
2018	Administrative Support	29	30	20	11	9	0	1	60	20	799
2018	Other	41	33	16	9	1	0	0	74	10	131
2017	Executive	63	29	4	2	1	0	0	93	3	123
2017	Scientific and Professional	38	36	12	9	4	1	0	74	14	362
2017	Administration and Foreign Services	37	35	14	9	5	0	0	72	14	2957
2017	Administrative Support	32	35	17	9	6	0	1	68	15	932
2017	Other	43	33	10	7	6	0	1	76	13	82
2014	Executive	54	33	7	4	2	0	0	88	6	127
2014	Scientific and Professional	35	38	14	9	4	0	0	73	12	338
2014	Administration and Foreign Services	33	37	14	9	6	0	0	70	15	2741
2014	Administrative Support	28	35	18	10	7	0	2	64	17	1012
2014	Other	30	35	21	8	5	0	2	66	13	150

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	49	36	7	7	0	1	1	86	7	119
2018	Scientific and Professional	37	36	13	8	3	0	3	75	12	380
2018	Administration and Foreign Services	32	36	15	10	5	0	0	69	16	2664
2018	Administrative Support	37	35	15	8	5	0	0	72	13	799
2018	Other	40	39	14	5	1	0	1	80	6	132
2017	Executive	51	40	4	3	2	0	0	91	5	123
2017	Scientific and Professional	34	40	11	9	3	1	2	77	12	361
2017	Administration and Foreign Services	34	38	14	9	5	0	0	72	14	2958
2017	Administrative Support	38	36	15	6	4	1	0	75	10	933
2017	Other	52	30	12	4	2	0	0	82	6	82
2014	Executive	51	36	8	3	2	0	0	88	5	127
2014	Scientific and Professional	33	41	13	7	3	0	2	76	11	339
2014	Administration and Foreign Services	32	39	13	11	5	0	0	71	16	2742
2014	Administrative Support	33	41	13	7	5	1	0	75	12	1011
2014	Other	35	43	12	5	4	1	0	79	9	150

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	63	28	9	0	0	0	0	91	0	120
2018	Scientific and Professional	42	38	11	5	3	0	0	81	8	385
2018	Administration and Foreign Services	41	39	11	5	3	0	0	81	8	2678
2018	Administrative Support	45	33	11	5	5	0	0	79	11	805
2018	Other	55	33	7	4	0	0	1	89	4	132
2017	Executive	59	32	6	3	0	0	0	91	3	123
2017	Scientific and Professional	39	43	11	5	3	0	0	81	8	361
2017	Administration and Foreign Services	42	39	11	5	3	0	0	81	8	2953
2017	Administrative Support	46	36	9	5	3	1	0	82	8	929
2017	Other	56	34	6	3	0	0	1	91	3	82
2014	Executive	58	35	3	2	1	1	0	94	3	127
2014	Scientific and Professional	40	40	11	5	4	0	0	80	9	338
2014	Administration and Foreign Services	42	38	10	6	3	0	0	81	9	2742
2014	Administrative Support	44	32	14	6	4	0	0	77	10	1011
2014	Other	53	36	6	4	1	0	0	89	5	150

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	8	22	24	31	15	0	31	45	121
2018	Scientific and Professional	35	36	16	9	3	0	72	12	387
2018	Administration and Foreign Services	37	33	17	8	4	0	70	12	2692
2018	Administrative Support	58	27	10	2	1	2	86	4	807
2018	Other	63	29	4	3	1	0	92	4	133
2017	Executive	6	31	28	21	14	1	37	35	124
2017	Scientific and Professional	32	43	13	8	4	0	76	11	363
2017	Administration and Foreign Services	35	38	16	7	3	1	74	10	2968
2017	Administrative Support	56	29	10	2	1	2	87	3	934
2017	Other	66	27	3	3	2	0	93	4	83
2014	Executive	9	20	21	26	25	0	28	51	127
2014	Scientific and Professional	25	41	19	8	7	0	66	16	339
2014	Administration and Foreign Services	30	36	19	8	5	0	67	14	2740
2014	Administrative Support	54	28	13	3	2	1	83	4	1014
2014	Other	55	31	9	2	2	1	87	4	149

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	11	36	39	12	2	0	0	14	47	121
2018	Scientific and Professional	7	24	44	19	6	1	0	25	31	387
2018	Administration and Foreign Services	13	29	34	16	7	1	1	23	43	2673
2018	Administrative Support	8	20	30	22	16	2	3	41	28	802
2018	Other	2	17	25	30	19	2	5	53	20	133
2017	Executive	11	30	45	12	2	1	0	14	41	124
2017	Scientific and Professional	10	26	41	15	6	1	2	21	37	360
2017	Administration and Foreign Services	12	28	34	15	7	1	3	23	42	2957
2017	Administrative Support	9	15	33	20	15	1	8	38	26	919
2017	Other	7	15	31	16	23	3	6	43	24	83
2014	Executive	9	39	39	12	2	0	0	13	47	127
2014	Scientific and Professional	10	28	41	14	6	0	1	20	39	339
2014	Administration and Foreign Services	13	29	36	14	5	1	2	19	43	2736
2014	Administrative Support	8	20	33	19	13	1	5	34	30	1008
2014	Other	9	19	35	20	12	1	5	34	30	150

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	5	13	38	34	9	0	1	44	18	120
2018	Scientific and Professional	4	12	29	36	15	2	1	53	17	385
2018	Administration and Foreign Services	11	19	30	23	13	2	1	37	31	2664
2018	Administrative Support	11	16	21	21	22	4	5	47	30	801
2018	Other	0	6	15	36	33	4	5	76	8	133
2017	Executive	4	18	35	30	12	1	0	42	22	124
2017	Scientific and Professional	6	16	31	27	15	2	3	43	24	361
2017	Administration and Foreign Services	10	18	29	23	14	3	4	39	30	2941
2017	Administrative Support	10	13	23	18	22	4	9	46	26	917
2017	Other	10	10	9	12	39	6	13	64	25	83
2014	Executive	4	21	43	20	12	1	0	32	25	127
2014	Scientific and Professional	6	14	28	33	12	3	3	48	22	339
2014	Administration and Foreign Services	12	21	32	20	10	3	3	32	35	2734
2014	Administrative Support	12	17	23	20	19	3	6	43	31	1006
2014	Other	4	13	26	21	24	6	5	51	20	149

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	12	21	45	17	6	0	0	23	32	121
2018	Scientific and Professional	13	23	39	17	6	1	1	24	37	386
2018	Administration and Foreign Services	11	23	33	19	9	2	2	30	36	2670
2018	Administrative Support	8	14	20	23	19	5	11	50	26	792
2018	Other	4	9	25	17	31	7	7	56	16	132
2017	Executive	8	24	40	20	6	1	1	26	33	124
2017	Scientific and Professional	15	24	36	17	5	0	3	23	40	362
2017	Administration and Foreign Services	13	21	31	18	11	2	6	31	36	2950
2017	Administrative Support	8	12	22	19	19	7	13	48	25	916
2017	Other	4	10	20	18	28	9	10	58	18	83
2014	Executive	19	30	35	14	1	0	1	15	50	126
2014	Scientific and Professional	17	28	33	14	6	1	1	20	46	339
2014	Administration and Foreign Services	14	22	32	17	8	2	4	27	39	2733
2014	Administrative Support	8	13	22	19	18	6	13	46	27	1005
2014	Other	7	8	26	26	15	7	11	50	18	149

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	10	31	47	7	5	0	0	12	41	119
2018	Scientific and Professional	10	24	38	20	8	1	0	28	34	383
2018	Administration and Foreign Services	9	17	36	24	11	2	1	36	27	2662
2018	Administrative Support	6	8	20	29	27	2	9	62	16	798
2018	Other	3	1	13	33	40	4	6	81	5	133
2017	Executive	10	37	37	11	4	1	1	15	48	124
2017	Scientific and Professional	10	28	35	20	6	0	2	26	38	361
2017	Administration and Foreign Services	9	17	34	23	13	1	4	38	27	2947
2017	Administrative Support	6	9	20	22	28	3	13	59	17	915
2017	Other	0	0	18	28	40	3	11	79	0	83
2014	Executive	9	39	42	8	1	1	0	9	49	127
2014	Scientific and Professional	16	25	37	15	6	0	1	21	42	338
2014	Administration and Foreign Services	11	18	34	22	9	1	3	33	31	2725
2014	Administrative Support	5	10	20	27	25	2	11	60	17	1005
2014	Other	3	5	20	28	30	2	11	67	10	149

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	17	28	35	13	7	0	0	20	45	120
2018	Scientific and Professional	12	22	31	22	10	2	1	33	35	385
2018	Administration and Foreign Services	16	24	29	19	9	2	2	30	41	2668
2018	Administrative Support	8	12	23	24	25	2	7	53	22	798
2018	Other	3	2	17	29	38	4	6	75	6	131
2017	Executive	16	31	33	13	6	1	0	19	48	124
2017	Scientific and Professional	14	18	31	23	8	1	5	33	34	361
2017	Administration and Foreign Services	15	23	27	16	12	2	4	30	41	2951
2017	Administrative Support	8	13	22	21	23	3	12	51	24	918
2017	Other	6	7	18	25	30	5	9	64	16	83
2014	Executive	8	37	39	12	3	0	1	15	45	127
2014	Scientific and Professional	17	27	31	14	6	3	3	21	46	339
2014	Administration and Foreign Services	18	25	29	16	8	1	3	25	45	2737
2014	Administrative Support	10	14	21	18	25	3	9	49	27	1005
2014	Other	3	12	19	29	28	1	7	63	17	150

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	2	22	40	28	8	0	0	36	24	121
2018	Scientific and Professional	8	16	31	29	13	2	1	43	25	386
2018	Administration and Foreign Services	13	22	28	22	10	3	2	34	37	2654
2018	Administrative Support	16	17	23	14	18	6	6	37	38	798
2018	Other	6	10	20	17	34	6	7	59	18	131
2017	Executive	1	27	38	22	11	1	1	33	28	124
2017	Scientific and Professional	10	18	33	25	9	1	4	35	30	361
2017	Administration and Foreign Services	12	22	28	18	12	3	4	32	37	2954
2017	Administrative Support	14	17	23	16	15	5	10	36	37	920
2017	Other	13	13	9	19	29	5	14	58	31	83
2014	Executive	3	21	38	25	12	0	1	37	24	127
2014	Scientific and Professional	9	15	28	30	12	3	3	45	25	338
2014	Administration and Foreign Services	13	21	28	20	10	3	4	33	37	2733
2014	Administrative Support	19	20	20	13	16	6	7	33	44	1010
2014	Other	11	11	22	25	17	7	7	49	26	150

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	12	33	36	12	8	0	1	19	45	120
2018	Scientific and Professional	14	20	38	17	8	1	1	25	35	388
2018	Administration and Foreign Services	11	21	35	20	9	2	2	30	34	2674
2018	Administrative Support	8	13	26	20	22	4	7	47	24	803
2018	Other	6	9	18	24	31	6	6	62	17	133
2017	Executive	5	29	41	15	7	1	1	23	35	124
2017	Scientific and Professional	13	23	37	14	7	2	4	22	38	361
2017	Administration and Foreign Services	12	19	35	18	10	2	4	29	33	2956
2017	Administrative Support	7	13	23	21	20	6	10	49	23	913
2017	Other	8	6	20	20	28	8	9	58	18	83
2014	Executive	13	32	42	9	3	1	1	12	46	127
2014	Scientific and Professional	11	24	35	15	7	3	3	24	38	338
2014	Administration and Foreign Services	13	22	35	17	7	2	3	26	37	2736
2014	Administrative Support	9	14	26	18	19	5	8	43	27	1004
2014	Other	7	14	26	23	21	3	5	49	23	149

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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	52	34	7	5	1	2	0	87	6	121
2018	Scientific and Professional	27	30	15	7	6	10	6	67	15	385
2018	Administration and Foreign Services	23	34	19	9	6	5	3	62	17	2678
2018	Administrative Support	24	32	20	8	6	7	4	62	16	797
2018	Other	39	27	12	5	4	8	6	76	11	131
2017	Executive	41	43	11	2	2	2	0	85	4	124
2017	Scientific and Professional	31	28	16	7	5	7	5	68	14	362
2017	Administration and Foreign Services	28	32	16	9	7	5	4	66	17	2970
2017	Administrative Support	35	29	14	7	5	5	5	71	14	930
2017	Other	45	17	9	6	4	8	10	76	13	83
2014	Executive	58	32	4	5	1	0	1	91	5	127
2014	Scientific and Professional	37	25	15	9	4	5	4	69	14	339
2014	Administration and Foreign Services	33	31	15	8	5	5	4	70	14	2741
2014	Administrative Support	36	30	12	7	5	6	4	73	13	1013
2014	Other	44	25	10	7	4	7	3	77	12	150

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	68	24	3	3	1	1	0	93	3	120
2018	Scientific and Professional	55	26	6	7	5	0	1	82	12	384
2018	Administration and Foreign Services	44	32	10	8	6	1	0	76	14	2674
2018	Administrative Support	47	28	9	7	7	1	0	76	15	797
2018	Other	58	26	6	8	3	0	0	84	10	130
2017	Executive	69	23	4	3	1	0	0	92	4	124
2017	Scientific and Professional	54	28	6	7	5	0	0	83	12	363
2017	Administration and Foreign Services	45	30	9	8	6	1	0	77	14	2969
2017	Administrative Support	53	25	8	8	5	1	0	79	13	931
2017	Other	58	26	7	6	2	2	0	85	7	83
2014	Executive	73	23	0	4	1	0	0	95	5	127
2014	Scientific and Professional	55	27	7	8	4	0	0	81	12	339
2014	Administration and Foreign Services	48	30	8	8	5	1	0	79	13	2739
2014	Administrative Support	54	27	6	6	6	1	0	82	12	1013
2014	Other	55	27	5	7	5	1	1	83	11	150

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	39	34	14	7	2	3	2	77	9	120
2018	Scientific and Professional	15	20	17	15	6	21	6	47	29	386
2018	Administration and Foreign Services	14	24	20	15	10	15	2	46	30	2675
2018	Administrative Support	20	24	16	12	8	18	2	55	25	796
2018	Other	24	24	14	8	7	18	5	63	19	130
2017	Executive	28	46	6	12	3	2	2	77	16	124
2017	Scientific and Professional	15	20	19	12	5	24	4	49	24	363
2017	Administration and Foreign Services	13	23	18	15	11	17	2	45	33	2970
2017	Administrative Support	16	24	16	14	9	18	2	51	30	931
2017	Other	22	12	16	9	8	29	4	51	26	82
2014	Executive	33	43	8	10	2	2	2	79	13	127
2014	Scientific and Professional	11	19	18	17	8	20	6	42	34	338
2014	Administration and Foreign Services	12	23	19	15	11	16	3	44	33	2741
2014	Administrative Support	14	20	19	14	12	19	2	43	33	1014
2014	Other	19	21	16	11	10	21	1	52	27	150

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	68	28	3	2	0	0	95	2	120
2018	Scientific and Professional	64	25	3	5	2	0	90	7	386
2018	Administration and Foreign Services	50	35	7	5	2	0	85	8	2669
2018	Administrative Support	54	33	5	5	2	0	87	7	797
2018	Other	62	28	2	6	1	0	91	7	130
2017	Executive	67	26	2	3	2	0	93	5	123
2017	Scientific and Professional	60	30	5	4	2	0	89	5	362
2017	Administration and Foreign Services	46	37	8	6	3	0	83	9	2965
2017	Administrative Support	52	33	6	6	2	0	86	8	932
2017	Other	72	17	7	2	2	0	89	4	82
2014	Executive	70	27	2	2	0	0	97	2	127
2014	Scientific and Professional	57	29	6	6	2	0	86	8	339
2014	Administration and Foreign Services	47	39	7	5	2	0	86	7	2735
2014	Administrative Support	51	32	8	6	2	1	84	8	1012
2014	Other	57	29	4	7	2	1	87	9	150

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	66	24	7	3	0	1	0	91	3	119
2018	Scientific and Professional	57	30	6	3	2	0	0	88	5	386
2018	Administration and Foreign Services	42	38	11	5	2	2	0	81	8	2673
2018	Administrative Support	39	33	15	5	3	4	2	76	8	798
2018	Other	54	30	11	5	0	0	0	85	5	131

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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	34	39	12	12	3	1	0	74	14	120
2018	Scientific and Professional	43	35	9	8	4	0	0	78	12	382
2018	Administration and Foreign Services	38	35	13	8	5	1	0	74	13	2660
2018	Administrative Support	46	33	10	6	5	1	1	79	11	798
2018	Other	51	29	10	6	4	0	0	80	10	130
2017	Executive	42	39	10	8	1	0	0	81	9	124
2017	Scientific and Professional	42	37	8	9	3	0	1	79	13	363
2017	Administration and Foreign Services	39	36	11	8	5	0	1	76	13	2971
2017	Administrative Support	50	29	10	5	4	1	1	81	9	933
2017	Other	48	23	13	8	8	0	0	71	16	83
2014	Executive	48	37	6	6	3	0	1	86	9	127
2014	Scientific and Professional	46	32	11	7	4	0	1	79	11	339
2014	Administration and Foreign Services	38	36	12	8	5	1	1	75	13	2741
2014	Administrative Support	47	32	10	5	5	0	1	79	10	1013
2014	Other	42	36	11	7	3	1	1	79	9	150

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	51	33	11	3	2	1	0	85	4	120
2018	Scientific and Professional	51	29	8	5	4	2	0	82	9	380
2018	Administration and Foreign Services	48	28	12	6	4	2	1	78	10	2655
2018	Administrative Support	51	26	11	5	4	3	1	80	9	795
2018	Other	58	29	8	2	2	1	0	87	4	130
2017	Executive	57	28	7	4	1	3	0	87	5	124
2017	Scientific and Professional	50	31	10	4	4	1	0	82	8	363
2017	Administration and Foreign Services	46	32	10	6	5	2	0	79	11	2971
2017	Administrative Support	52	27	10	5	3	2	1	81	8	931
2017	Other	56	26	7	5	5	1	1	82	11	83
2014	Executive	63	21	9	2	1	3	1	87	3	127
2014	Scientific and Professional	50	31	10	4	3	1	1	83	7	339
2014	Administration and Foreign Services	47	29	12	5	4	2	1	78	9	2741
2014	Administrative Support	51	27	9	5	4	3	1	82	9	1013
2014	Other	55	28	8	4	3	1	1	85	7	150

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	51	38	3	4	1	2	1	91	5	120
2018	Scientific and Professional	49	31	8	8	4	0	0	80	11	380
2018	Administration and Foreign Services	45	31	11	7	5	1	0	77	12	2655
2018	Administrative Support	52	27	9	6	4	1	1	81	10	796
2018	Other	60	24	8	5	2	0	0	84	8	130
2017	Executive	52	35	6	5	0	1	1	89	5	124
2017	Scientific and Professional	47	32	8	7	4	1	0	80	11	362
2017	Administration and Foreign Services	44	35	8	8	5	0	0	79	13	2969
2017	Administrative Support	53	29	8	6	3	1	1	83	9	930
2017	Other	54	29	5	7	4	1	0	84	10	83
2014	Executive	65	21	5	6	1	0	2	87	7	127
2014	Scientific and Professional	47	34	8	7	4	0	0	81	11	339
2014	Administration and Foreign Services	44	34	10	7	4	1	0	78	12	2742
2014	Administrative Support	49	31	9	5	4	1	0	81	9	1014
2014	Other	48	36	7	4	2	1	1	86	6	149

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	60	26	8	3	2	1	0	87	5	120
2018	Scientific and Professional	65	20	8	3	2	1	0	86	6	381
2018	Administration and Foreign Services	56	24	11	4	4	1	0	80	9	2658
2018	Administrative Support	55	23	10	3	5	2	1	81	8	796
2018	Other	67	21	9	0	2	0	1	89	2	130
2017	Executive	59	29	6	5	1	1	0	88	6	124
2017	Scientific and Professional	59	28	7	3	2	1	0	88	5	362
2017	Administration and Foreign Services	55	26	10	3	4	1	0	82	8	2970
2017	Administrative Support	56	22	12	5	4	2	1	80	8	930
2017	Other	70	11	10	3	6	0	0	81	9	83

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	51	33	8	6	2	1	0	85	8	120
2018	Scientific and Professional	51	28	8	7	6	0	0	79	12	380
2018	Administration and Foreign Services	48	27	12	7	5	1	0	76	12	2658
2018	Administrative Support	52	28	9	4	6	1	0	81	10	798
2018	Other	63	24	5	4	3	0	0	87	8	130
2017	Executive	54	33	6	6	1	1	0	88	7	123
2017	Scientific and Professional	53	29	8	6	4	1	0	82	10	362
2017	Administration and Foreign Services	51	29	10	6	5	0	0	80	11	2967
2017	Administrative Support	57	23	10	5	4	1	1	81	9	930
2017	Other	64	17	9	5	5	0	0	81	10	83
2014	Executive	60	28	6	3	2	0	0	88	5	127
2014	Scientific and Professional	47	33	9	7	4	0	0	80	11	339
2014	Administration and Foreign Services	51	29	10	6	4	0	0	80	10	2740
2014	Administrative Support	57	26	8	4	4	1	0	84	8	1014
2014	Other	58	27	9	3	3	0	0	85	6	149

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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	44	34	8	9	0	3	3	83	9	117
2018	Scientific and Professional	27	29	20	3	4	3	14	67	9	94
2018	Administration and Foreign Services	27	36	17	8	4	2	5	69	13	656
2017	Executive	45	33	6	7	2	4	2	83	10	123
2017	Scientific and Professional	27	36	13	10	2	2	9	72	14	96
2017	Administration and Foreign Services	32	39	11	8	2	4	4	77	11	728
2014	Executive	39	39	6	6	1	3	6	85	8	124
2014	Scientific and Professional	21	38	12	8	4	5	13	71	14	85
2014	Administration and Foreign Services	29	38	11	8	3	4	6	74	13	664

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	33	43	13	7	3	3	0	77	9	120
2018	Scientific and Professional	28	34	14	11	4	8	0	68	16	385
2018	Administration and Foreign Services	31	32	16	9	7	6	0	66	17	2675
2018	Administrative Support	39	25	15	5	6	9	1	71	12	797
2018	Other	50	27	10	1	1	11	1	87	2	133
2017	Executive	39	39	8	6	2	5	1	82	9	124
2017	Scientific and Professional	27	39	15	10	3	5	1	70	13	363
2017	Administration and Foreign Services	29	33	16	10	6	7	0	66	17	2970
2017	Administrative Support	40	28	12	5	4	9	2	75	11	932
2017	Other	50	25	15	1	2	7	0	81	3	83
2014	Executive	50	40	2	5	2	2	0	91	6	127
2014	Scientific and Professional	27	37	16	6	4	9	1	71	12	338
2014	Administration and Foreign Services	29	34	15	8	5	9	0	69	14	2736
2014	Administrative Support	40	27	13	5	4	10	1	76	10	1013
2014	Other	51	27	9	4	2	7	0	84	7	149

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	30	47	13	8	2	0	0	77	10	120
2018	Scientific and Professional	25	39	16	13	5	1	0	65	19	382
2018	Administration and Foreign Services	27	33	17	12	8	3	0	62	21	2669
2018	Administrative Support	36	26	17	8	7	5	1	66	17	796
2018	Other	54	25	11	3	1	6	1	84	4	132
2017	Executive	44	36	11	6	2	1	0	81	8	124
2017	Scientific and Professional	24	40	16	12	5	2	1	66	17	363
2017	Administration and Foreign Services	27	34	18	11	8	2	0	63	19	2968
2017	Administrative Support	39	27	14	8	7	5	1	69	16	932
2017	Other	51	16	18	3	4	8	1	73	7	83
2014	Executive	42	43	7	6	2	0	0	84	9	127
2014	Scientific and Professional	23	39	17	12	4	4	0	65	17	339
2014	Administration and Foreign Services	26	35	19	11	6	3	0	63	18	2739
2014	Administrative Support	38	24	16	8	5	7	0	68	15	1011
2014	Other	51	26	11	3	5	3	0	80	8	150

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	13	50	21	13	3	0	0	63	16	120
2018	Scientific and Professional	17	35	21	20	5	2	0	53	26	385
2018	Administration and Foreign Services	19	32	20	15	9	5	0	54	25	2669
2018	Administrative Support	29	23	18	11	7	10	1	59	20	792
2018	Other	45	26	13	2	2	11	1	81	5	133
2017	Executive	24	40	16	17	2	1	0	65	19	122
2017	Scientific and Professional	17	39	20	14	7	2	1	58	21	363
2017	Administration and Foreign Services	19	35	20	14	8	5	0	56	22	2964
2017	Administrative Support	31	24	19	9	7	8	1	62	18	930
2017	Other	44	20	15	7	4	11	0	72	12	83
2014	Executive	15	48	12	20	6	0	0	63	25	127
2014	Scientific and Professional	16	31	23	18	7	4	1	49	26	339
2014	Administration and Foreign Services	18	32	21	15	8	6	0	53	24	2737
2014	Administrative Support	28	26	17	10	6	11	1	62	19	1012
2014	Other	37	30	12	5	5	11	0	75	12	150

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	18	46	23	11	2	0	0	64	13	120
2018	Scientific and Professional	13	33	17	24	11	1	0	47	35	385
2018	Administration and Foreign Services	18	32	18	17	12	3	0	51	30	2673
2018	Administrative Support	29	30	16	12	8	5	1	62	21	794
2018	Other	43	35	9	7	2	4	0	81	10	133
2017	Executive	26	47	11	14	2	0	0	73	16	123
2017	Scientific and Professional	15	39	16	18	9	2	1	56	28	363
2017	Administration and Foreign Services	18	34	19	16	10	3	0	54	27	2967
2017	Administrative Support	31	28	16	11	8	6	1	63	20	928
2017	Other	35	34	12	7	6	5	2	74	13	83
2014	Executive	28	48	13	7	3	0	0	76	10	127
2014	Scientific and Professional	19	38	19	14	8	2	1	58	23	339
2014	Administration and Foreign Services	16	33	19	18	10	3	0	51	29	2735
2014	Administrative Support	29	29	17	10	8	6	1	63	19	1009
2014	Other	33	35	13	5	7	8	0	73	13	150

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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	30	47	11	10	3	0	0	77	13	120
2018	Scientific and Professional	32	46	13	7	2	1	0	78	10	384
2018	Administration and Foreign Services	26	45	16	8	4	1	0	72	12	2670
2018	Administrative Support	33	42	15	5	3	2	0	76	8	801
2018	Other	48	38	10	2	0	1	0	87	3	133
2017	Executive	41	47	4	6	1	0	0	89	7	124
2017	Scientific and Professional	31	45	13	7	2	1	0	77	10	363
2017	Administration and Foreign Services	28	43	16	9	4	1	0	71	13	2964
2017	Administrative Support	38	37	13	7	4	2	0	76	11	926
2017	Other	44	43	8	2	2	0	1	87	4	83
2014	Executive	38	49	9	2	2	0	0	87	4	126
2014	Scientific and Professional	31	44	14	7	3	0	0	75	10	339
2014	Administration and Foreign Services	27	43	16	9	4	1	0	71	13	2741
2014	Administrative Support	36	38	14	6	3	2	0	76	9	1011
2014	Other	46	30	12	9	2	0	1	77	11	150

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	67	24	4	1	2	2	0	93	3	119
2018	Scientific and Professional	38	35	11	8	4	3	2	76	12	384
2018	Administration and Foreign Services	37	39	11	7	4	1	1	78	11	2676
2018	Administrative Support	37	36	11	6	6	3	1	76	13	807
2018	Other	43	29	13	7	2	4	1	76	10	133
2017	Executive	77	17	3	2	2	0	0	94	3	124
2017	Scientific and Professional	36	40	12	6	2	2	1	79	9	362
2017	Administration and Foreign Services	42	37	9	6	4	1	1	81	10	2959
2017	Administrative Support	42	32	11	6	5	2	1	77	12	925
2017	Other	36	28	7	9	7	9	4	73	19	83
2014	Executive	65	28	4	2	0	1	0	94	2	127
2014	Scientific and Professional	36	38	13	7	2	3	1	77	9	339
2014	Administration and Foreign Services	40	39	9	6	3	2	1	82	9	2738
2014	Administrative Support	43	34	9	6	4	3	1	80	10	1012
2014	Other	54	27	7	3	4	3	2	85	8	150

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	50	36	10	3	1	1	86	3	119
2018	Scientific and Professional	32	39	17	8	3	2	72	11	383
2018	Administration and Foreign Services	33	38	18	6	4	1	71	10	2665
2018	Administrative Support	39	34	15	5	4	2	75	9	804
2018	Other	50	36	9	2	0	3	88	2	133

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	32	19	17	8	8	6	12	62	18	120
2018	Scientific and Professional	16	17	22	15	12	15	3	41	33	382
2018	Administration and Foreign Services	17	24	20	14	13	9	2	47	31	2675
2018	Administrative Support	26	25	19	9	9	10	1	57	21	798
2018	Other	38	29	11	6	4	10	2	76	12	133
2017	Executive	33	25	8	6	10	7	11	71	19	124
2017	Scientific and Professional	15	21	18	15	11	15	4	45	32	363
2017	Administration and Foreign Services	18	25	18	15	14	9	3	48	33	2962
2017	Administrative Support	23	25	15	13	10	10	4	56	27	930
2017	Other	30	18	18	6	4	17	7	63	13	83
2014	Executive	36	22	13	9	2	7	11	71	13	127
2014	Scientific and Professional	13	18	18	19	12	17	4	39	38	339
2014	Administration and Foreign Services	17	24	19	15	14	9	2	46	33	2741
2014	Administrative Support	24	21	16	13	12	10	3	53	29	1008
2014	Other	36	23	12	9	7	7	6	68	18	149

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	28	41	19	7	3	2	0	70	10	120
2018	Scientific and Professional	18	43	18	14	7	1	0	61	21	382
2018	Administration and Foreign Services	22	34	18	14	10	2	0	57	24	2675
2018	Administrative Support	26	28	17	12	13	4	0	56	26	803
2018	Other	49	30	6	4	3	7	0	86	7	132
2017	Executive	33	50	5	10	2	1	0	84	11	124
2017	Scientific and Professional	23	39	17	13	6	2	1	63	19	362
2017	Administration and Foreign Services	24	33	18	13	9	2	0	59	23	2966
2017	Administrative Support	27	28	17	12	11	4	1	58	24	930
2017	Other	51	19	16	2	5	5	2	75	7	83
2014	Executive	39	43	9	5	5	0	0	82	9	127
2014	Scientific and Professional	23	38	14	14	6	4	0	64	22	339
2014	Administration and Foreign Services	21	33	18	15	10	3	0	57	25	2739
2014	Administrative Support	22	26	18	13	13	6	1	52	28	1011
2014	Other	31	29	13	9	10	5	3	65	20	150

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	45	27	13	7	5	0	3	74	12	120
2018	Scientific and Professional	28	36	12	13	9	1	1	65	22	385
2018	Administration and Foreign Services	23	30	16	14	14	2	1	55	29	2673
2018	Administrative Support	23	25	15	14	18	4	1	50	34	801
2018	Other	39	31	11	10	6	1	2	73	16	132
2017	Executive	41	29	11	11	5	1	2	72	17	124
2017	Scientific and Professional	24	33	14	15	9	3	2	60	26	362
2017	Administration and Foreign Services	22	29	16	16	14	2	1	53	31	2959
2017	Administrative Support	24	25	13	16	16	4	1	52	34	930
2017	Other	35	28	14	8	5	4	6	71	14	83
2014	Executive	40	39	10	8	3	0	0	79	11	127
2014	Scientific and Professional	24	27	16	16	11	4	2	54	29	339
2014	Administration and Foreign Services	19	27	15	16	18	3	2	49	35	2738
2014	Administrative Support	18	19	12	20	24	4	2	39	47	1012
2014	Other	25	19	13	6	19	3	15	54	30	150

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	43	45	5	5	1	1	0	89	6	120
2018	Scientific and Professional	25	42	18	8	4	3	0	69	13	385
2018	Administration and Foreign Services	23	36	22	9	6	4	0	62	16	2676
2018	Administrative Support	22	32	22	8	8	6	1	58	18	806
2018	Other	38	30	21	7	0	4	0	71	8	133
2017	Executive	44	46	2	6	2	1	0	90	8	124
2017	Scientific and Professional	20	44	19	9	4	4	0	67	13	362
2017	Administration and Foreign Services	21	38	21	10	6	4	0	62	16	2971
2017	Administrative Support	24	32	20	10	6	7	1	61	17	927
2017	Other	32	43	10	3	5	6	0	80	9	83

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	60	33	4	2	0	1	0	94	2	120
2018	Scientific and Professional	45	37	11	4	1	2	0	84	5	382
2018	Administration and Foreign Services	46	34	11	3	2	3	0	83	6	2670
2018	Administrative Support	50	31	11	3	2	2	0	84	5	800
2018	Other	61	22	9	3	0	5	0	88	3	132
2017	Executive	60	33	3	2	2	1	0	94	3	124
2017	Scientific and Professional	43	38	12	2	1	4	0	84	4	362
2017	Administration and Foreign Services	42	35	14	3	3	3	0	80	6	2961
2017	Administrative Support	49	30	13	2	2	2	1	81	5	930
2017	Other	53	26	7	3	0	9	3	89	3	83
2014	Executive	66	29	2	1	1	2	0	97	2	127
2014	Scientific and Professional	52	28	11	2	1	5	1	85	3	339
2014	Administration and Foreign Services	48	32	11	3	2	4	0	84	5	2734
2014	Administrative Support	58	25	9	2	1	3	1	87	4	1012
2014	Other	62	21	8	2	1	3	2	88	4	150

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	56	38	3	2	1	0	0	94	3	120
2018	Scientific and Professional	41	43	10	5	1	1	0	84	6	385
2018	Administration and Foreign Services	45	37	10	4	3	1	0	83	7	2670
2018	Administrative Support	52	32	10	3	2	1	0	84	6	804
2018	Other	69	22	4	5	0	0	0	92	5	132
2017	Executive	53	38	3	4	1	1	0	92	5	124
2017	Scientific and Professional	40	43	8	5	2	2	0	85	7	363
2017	Administration and Foreign Services	42	39	10	5	2	1	0	82	8	2971
2017	Administrative Support	52	32	8	4	2	2	0	85	6	932
2017	Other	63	30	2	3	2	0	0	93	5	82
2014	Executive	65	31	2	2	1	0	0	95	2	127
2014	Scientific and Professional	48	34	9	5	2	3	0	84	7	339
2014	Administration and Foreign Services	47	35	10	4	2	1	0	83	6	2740
2014	Administrative Support	56	29	9	2	2	2	0	87	4	1014
2014	Other	65	22	5	4	2	2	1	89	6	150

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	64	27	6	3	0	1	92	3	120
2018	Scientific and Professional	55	34	6	3	1	0	89	5	387
2018	Administration and Foreign Services	49	35	9	4	3	0	84	7	2666
2018	Administrative Support	56	29	8	4	3	0	86	6	802
2018	Other	76	19	4	0	1	0	95	1	133
2017	Executive	62	31	3	2	1	0	94	3	124
2017	Scientific and Professional	53	35	7	3	1	0	88	5	361
2017	Administration and Foreign Services	46	38	9	4	3	0	84	7	2965
2017	Administrative Support	56	31	6	5	2	0	87	7	930
2017	Other	70	21	6	2	2	0	91	3	83
2014	Executive	70	23	5	1	2	0	93	2	127
2014	Scientific and Professional	54	35	7	3	2	1	89	4	339
2014	Administration and Foreign Services	50	34	8	4	2	1	85	7	2738
2014	Administrative Support	60	28	6	3	2	0	89	5	1011
2014	Other	72	16	5	4	2	0	89	6	148

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	57	34	6	3	0	0	91	3	120
2018	Scientific and Professional	49	34	11	4	2	0	83	5	386
2018	Administration and Foreign Services	41	33	15	6	5	0	74	11	2662
2018	Administrative Support	44	29	15	4	6	1	74	11	803
2018	Other	65	28	3	1	1	1	94	3	133
2017	Executive	60	31	4	3	1	0	92	4	124
2017	Scientific and Professional	47	32	13	4	3	1	80	7	362
2017	Administration and Foreign Services	39	33	16	6	5	1	72	11	2963
2017	Administrative Support	47	28	13	7	4	1	75	11	929
2017	Other	65	20	8	3	3	1	86	6	83
2014	Executive	53	32	10	2	2	1	86	4	127
2014	Scientific and Professional	38	42	12	6	3	0	80	8	339
2014	Administration and Foreign Services	35	37	16	8	4	1	72	12	2738
2014	Administrative Support	41	32	14	6	5	1	75	11	1013
2014	Other	53	27	11	6	2	1	81	8	150

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	55	35	7	3	0	0	90	3	119
2018	Scientific and Professional	49	33	11	4	2	0	83	7	385
2018	Administration and Foreign Services	38	37	14	6	5	0	75	11	2651
2018	Administrative Support	43	31	13	7	5	0	75	12	796
2018	Other	69	25	2	2	0	1	95	3	133
2017	Executive	57	35	3	4	1	0	92	5	124
2017	Scientific and Professional	43	37	12	5	3	0	80	8	361
2017	Administration and Foreign Services	37	37	15	7	5	0	74	12	2959
2017	Administrative Support	44	30	13	8	5	1	74	12	930
2017	Other	67	24	5	2	2	0	91	4	83
2014	Executive	54	31	9	4	2	1	86	6	127
2014	Scientific and Professional	38	43	11	6	1	0	81	8	339
2014	Administration and Foreign Services	34	38	15	8	4	0	72	13	2738
2014	Administrative Support	40	32	14	8	5	1	73	13	1011
2014	Other	55	28	9	6	2	1	83	8	150

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	49	28	12	7	2	2	2	79	9	120
2018	Scientific and Professional	45	25	14	9	5	3	0	72	14	386
2018	Administration and Foreign Services	37	27	18	9	7	3	0	65	17	2673
2018	Administrative Support	36	24	17	8	11	3	0	62	19	805
2018	Other	48	21	16	5	5	4	1	73	10	133
2017	Executive	54	23	13	6	2	2	0	78	8	124
2017	Scientific and Professional	38	26	20	8	5	2	1	66	13	362
2017	Administration and Foreign Services	36	28	17	9	7	3	0	66	16	2966
2017	Administrative Support	37	23	15	11	9	4	1	63	21	932
2017	Other	44	17	11	9	4	9	7	71	15	83
2014	Executive	49	26	16	5	2	2	1	77	7	127
2014	Scientific and Professional	33	30	20	10	4	3	0	65	14	339
2014	Administration and Foreign Services	35	27	16	11	7	4	1	65	19	2739
2014	Administrative Support	33	23	18	11	10	4	1	59	22	1014
2014	Other	33	20	23	7	7	5	4	59	15	150

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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Executive	44	34	22	121
2018	Scientific and Professional	42	24	34	388
2018	Administration and Foreign Services	28	36	35	2691
2018	Administrative Support	30	32	38	806
2018	Other	35	25	40	132
2017	Executive	40	37	23	124
2017	Scientific and Professional	41	24	35	363
2017	Administration and Foreign Services	29	38	33	2966
2017	Administrative Support	27	38	35	933
2017	Other	31	28	42	83
2014	Executive	39	29	31	127
2014	Scientific and Professional	43	21	36	339
2014	Administration and Foreign Services	28	38	35	2741
2014	Administrative Support	32	32	37	1012
2014	Other	28	35	37	150

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Executive	21	45	30	0	0	4	53
2018	Scientific and Professional	3	48	31	4	3	11	160
2018	Administration and Foreign Services	10	44	30	5	3	8	768
2018	Administrative Support	5	38	30	8	13	7	243
2017	Executive	10	47	39	0	0	4	49
2017	Scientific and Professional	2	42	39	5	4	8	148
2017	Administration and Foreign Services	11	44	29	5	4	8	848
2017	Administrative Support	6	32	30	8	17	7	254
2017	Other	10	7	7	12	64	0	25
2014	Executive	31	37	27	0	9999	6	49
2014	Scientific and Professional	3	49	32	8	9999	9	146
2014	Administration and Foreign Services	13	37	31	8	9999	11	768
2014	Administrative Support	6	31	35	10	9999	18	318
2014	Other	0	14	19	17	9999	50	42

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Executive	5	95	120
2018	Scientific and Professional	9	91	388
2018	Administration and Foreign Services	13	87	2683
2018	Administrative Support	8	92	808
2018	Other	5	95	133

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	46	35
2018	Administration and Foreign Services	52	352
2018	Administrative Support	52	64

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	69	35
2018	Administration and Foreign Services	59	352
2018	Administrative Support	63	64

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	9	352

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	35
2018	Administrative Support	0	64

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	35
2018	Administration and Foreign Services	3	352

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	35
2018	Administration and Foreign Services	5	352

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	35
2018	Administration and Foreign Services	4	352

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	43	35
2018	Administration and Foreign Services	37	352
2018	Administrative Support	34	64

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	31	35
2018	Administration and Foreign Services	38	352
2018	Administrative Support	38	64

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	57	35
2018	Administration and Foreign Services	45	352
2018	Administrative Support	42	64

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	40	35
2018	Administration and Foreign Services	45	352
2018	Administrative Support	44	64

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	29	35
2018	Administration and Foreign Services	31	352
2018	Administrative Support	33	64

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	54	35
2018	Administration and Foreign Services	51	352
2018	Administrative Support	50	64

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	29	35
2018	Administration and Foreign Services	31	352
2018	Administrative Support	33	64

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	Administrative Support	0	64

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	17	35
2018	Administration and Foreign Services	8	352
2018	Administrative Support	8	64

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	10	352
2018	Administrative Support	9	64

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	49	35
2018	Administration and Foreign Services	46	352
2018	Administrative Support	55	64

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	22	352
2018	Administrative Support	25	64

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	15	352

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	46	35
2018	Administration and Foreign Services	53	351
2018	Administrative Support	45	64

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	17	35
2018	Administration and Foreign Services	24	351
2018	Administrative Support	19	64

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	5	351

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	14	35
2018	Administration and Foreign Services	18	351
2018	Administrative Support	13	64

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	10	351

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	4	351

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	17	35
2018	Administration and Foreign Services	11	351
2018	Administrative Support	13	64

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	11	351
2018	Administrative Support	11	64

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	31	35
2018	Administration and Foreign Services	30	351
2018	Administrative Support	34	64

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	13	337
2018	Administrative Support	15	62

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	20	337
2018	Administrative Support	16	62

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	10	337
2018	Administrative Support	16	62

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	8	337

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	33
2018	Administration and Foreign Services	10	337

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	13	337
2018	Administrative Support	16	62

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	18	33
2018	Administration and Foreign Services	12	337

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	13	337
2018	Administrative Support	19	62

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	13	337
2018	Administrative Support	16	62

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	33	33
2018	Administration and Foreign Services	31	337
2018	Administrative Support	26	62

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	10	337
2018	Administrative Support	8	62

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	61	33
2018	Administration and Foreign Services	50	337
2018	Administrative Support	50	62

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	33
2018	Administration and Foreign Services	2	337

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	64	33
2018	Administration and Foreign Services	52	337
2018	Administrative Support	50	62

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	33
2018	Administration and Foreign Services	3	337

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	11	337
2018	Administrative Support	13	62

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	38	28	9	2	2	17	4	83	5	121
2018	Scientific and Professional	12	13	20	9	4	34	7	44	21	386
2018	Administration and Foreign Services	16	17	23	6	6	27	6	49	17	2680
2018	Administrative Support	24	15	18	3	4	27	8	60	11	806
2018	Other	28	15	13	2	1	28	13	73	6	130
2017	Executive	33	24	11	4	2	19	5	76	9	124
2017	Scientific and Professional	12	14	21	5	5	35	9	46	17	363
2017	Administration and Foreign Services	16	19	20	6	6	25	9	52	17	2963
2017	Administrative Support	26	16	16	5	3	26	10	64	12	930
2017	Other	25	7	12	4	2	33	18	66	10	83
2014	Executive	31	37	6	3	2	16	5	85	7	127
2014	Scientific and Professional	9	11	19	7	6	38	12	39	24	339
2014	Administration and Foreign Services	17	16	19	6	5	28	8	51	19	2740
2014	Administrative Support	24	16	15	4	4	26	12	64	13	1014
2014	Other	27	21	9	4	4	21	13	74	12	150

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	48	40	7	2	1	3	0	91	3	121
2018	Scientific and Professional	26	29	21	8	4	12	1	63	13	386
2018	Administration and Foreign Services	28	31	19	6	4	11	1	67	11	2678
2018	Administrative Support	38	25	15	3	4	14	1	75	8	808
2018	Other	46	25	10	2	0	16	1	86	2	128
2017	Executive	44	37	8	2	2	6	1	87	4	124
2017	Scientific and Professional	23	27	20	5	4	19	2	63	12	363
2017	Administration and Foreign Services	29	29	20	5	4	11	2	66	11	2962
2017	Administrative Support	39	25	14	4	2	14	2	76	7	930
2017	Other	39	23	10	0	0	19	8	86	0	83
2014	Executive	46	37	6	1	2	7	0	89	4	127
2014	Scientific and Professional	20	26	20	5	4	22	3	61	13	339
2014	Administration and Foreign Services	27	28	19	6	4	15	1	66	12	2741
2014	Administrative Support	39	24	15	4	2	14	2	75	7	1011
2014	Other	44	20	9	7	4	13	3	76	13	150

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Scientific and Professional	6	94	388
2018	Administration and Foreign Services	8	92	2680
2018	Administrative Support	6	94	803

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	40	25
2018	Administration and Foreign Services	38	199
2018	Administrative Support	31	45

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	76	25
2018	Administration and Foreign Services	79	199
2018	Administrative Support	78	45

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	25
2018	Administration and Foreign Services	4	199

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Total responses
2018	Scientific and Professional	25
2018	Administration and Foreign Services	199
2018	Administrative Support	45

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	5	199

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	5	199

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	7	199
2018	Administrative Support	16	45

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	32	25
2018	Administration and Foreign Services	25	200
2018	Administrative Support	27	44

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	20	25
2018	Administration and Foreign Services	24	200
2018	Administrative Support	18	44

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	14	200
2018	Administrative Support	25	44

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	6	200

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	24	25
2018	Administration and Foreign Services	26	200
2018	Administrative Support	18	44

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	36	25
2018	Administration and Foreign Services	17	200
2018	Administrative Support	16	44

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	25
2018	Administration and Foreign Services	4	200
2018	Administrative Support	0	44

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	25
2018	Administration and Foreign Services	2	200
2018	Administrative Support	0	44

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	25
2018	Administration and Foreign Services	13	200
2018	Administrative Support	0	44

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	18	200
2018	Administrative Support	16	44

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	25
2018	Administrative Support	0	44

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	17	200
2018	Administrative Support	14	44

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Total responses
2018	Scientific and Professional	25
2018	Administration and Foreign Services	200
2018	Administrative Support	44

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	20	200
2018	Administrative Support	32	44

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	28	25
2018	Administration and Foreign Services	27	200
2018	Administrative Support	36	45

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	14	200

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	25

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	14	200
2018	Administrative Support	20	45

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	7	200

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	25
2018	Administration and Foreign Services	5	200

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	8	200
2018	Administrative Support	0	45

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	9	200
2018	Administrative Support	11	45

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	40	25
2018	Administration and Foreign Services	56	200
2018	Administrative Support	44	45

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	6	190

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	17	190

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	4	190

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	3	190

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	25

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	5	190
2018	Administrative Support	11	44

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	20	25
2018	Administration and Foreign Services	10	190

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	13	190
2018	Administrative Support	16	44

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	13	190
2018	Administrative Support	14	44

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	32	25
2018	Administration and Foreign Services	26	190
2018	Administrative Support	16	44

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	9	190

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	60	25
2018	Administration and Foreign Services	49	190
2018	Administrative Support	55	44

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Administrative Support	0	44

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	68	25
2018	Administration and Foreign Services	64	190
2018	Administrative Support	41	44

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Scientific and Professional	0	25
2018	Administration and Foreign Services	4	190

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Administration and Foreign Services	12	190
2018	Administrative Support	23	44

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	42	21	9	2	1	22	4	84	3	120
2018	Scientific and Professional	12	13	20	4	2	41	8	49	12	387
2018	Administration and Foreign Services	18	18	23	3	3	30	5	55	10	2675
2018	Administrative Support	26	15	20	3	2	27	7	62	8	808
2018	Other	34	13	12	3	0	29	10	76	5	131
2017	Executive	31	27	8	2	2	26	5	84	5	124
2017	Scientific and Professional	11	11	20	3	3	44	8	46	12	362
2017	Administration and Foreign Services	17	18	20	3	3	31	8	58	9	2963
2017	Administrative Support	27	16	16	2	3	28	9	68	8	930
2017	Other	27	15	8	3	0	38	10	80	6	83
2014	Executive	37	23	7	0	1	24	7	88	2	127
2014	Scientific and Professional	11	8	20	1	1	50	9	45	7	339
2014	Administration and Foreign Services	19	15	19	3	2	34	8	58	9	2734
2014	Administrative Support	24	15	16	3	2	30	11	65	9	1011
2014	Other	34	15	7	1	3	26	14	81	7	150

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	54	36	6	1	0	3	0	93	1	119
2018	Scientific and Professional	28	31	18	6	2	13	1	70	9	387
2018	Administration and Foreign Services	31	29	19	4	3	12	1	70	8	2681
2018	Administrative Support	41	25	15	3	2	12	2	77	6	807
2018	Other	52	25	10	1	0	11	1	88	1	132
2017	Executive	51	37	5	1	1	3	2	93	2	124
2017	Scientific and Professional	27	29	16	3	2	20	2	72	7	361
2017	Administration and Foreign Services	32	30	18	3	3	13	2	73	6	2957
2017	Administrative Support	41	26	13	2	3	12	2	79	6	930
2017	Other	42	24	11	0	0	17	5	86	0	83
2014	Executive	56	27	6	1	1	8	1	91	2	127
2014	Scientific and Professional	26	28	18	1	2	24	1	72	4	339
2014	Administration and Foreign Services	31	28	17	3	2	17	2	72	6	2739
2014	Administrative Support	41	22	14	3	1	16	3	77	6	1007
2014	Other	48	23	9	1	1	15	3	86	3	150

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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	19	27	31	17	7	0	0	46	23	120
2018	Scientific and Professional	15	23	29	17	15	0	1	38	32	384
2018	Administration and Foreign Services	13	23	24	16	23	0	1	36	40	2688
2018	Administrative Support	19	20	21	14	22	1	2	40	38	808
2018	Other	25	22	27	12	12	0	2	48	25	133
2017	Executive	15	33	20	16	13	0	2	50	30	123
2017	Scientific and Professional	18	21	21	17	22	0	1	39	40	363
2017	Administration and Foreign Services	11	19	22	18	28	0	1	31	47	2969
2017	Administrative Support	18	18	19	18	25	1	2	36	45	929
2017	Other	28	24	14	14	16	2	2	54	31	83

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	7	13	36	31	13	0	0	20	45	121
2018	Scientific and Professional	15	26	35	14	10	0	0	41	24	387
2018	Administration and Foreign Services	15	25	28	19	12	0	0	40	31	2684
2018	Administrative Support	31	29	24	9	5	1	1	61	15	808
2018	Other	37	35	18	7	1	0	1	73	8	133
2017	Executive	6	16	36	26	16	0	0	22	42	124
2017	Scientific and Professional	14	29	31	15	10	1	0	44	25	362
2017	Administration and Foreign Services	15	26	29	18	11	0	1	41	29	2969
2017	Administrative Support	33	31	22	9	5	0	1	64	14	933
2017	Other	36	27	26	8	1	0	2	64	9	83

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	4	22	38	26	9	0	1	26	35	120
2018	Scientific and Professional	16	29	30	16	9	0	0	45	25	383
2018	Administration and Foreign Services	20	28	27	15	9	0	1	48	25	2671
2018	Administrative Support	40	25	17	6	5	1	6	69	12	808
2018	Other	53	30	7	5	1	1	3	87	6	132
2017	Executive	7	21	32	30	10	0	0	28	39	124
2017	Scientific and Professional	14	31	26	18	10	0	1	46	28	363
2017	Administration and Foreign Services	20	31	24	14	8	1	2	52	23	2961
2017	Administrative Support	40	26	16	6	5	1	5	71	12	924
2017	Other	52	29	14	2	1	0	3	83	3	83

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	9	24	32	20	15	0	0	33	35	119
2018	Scientific and Professional	21	28	24	19	9	0	0	48	27	385
2018	Administration and Foreign Services	18	23	26	17	13	1	1	43	31	2672
2018	Administrative Support	37	20	18	10	10	2	2	61	20	807
2018	Other	48	28	12	8	1	2	1	78	10	132
2017	Executive	11	24	28	26	11	0	1	35	37	124
2017	Scientific and Professional	19	26	27	15	11	1	1	46	26	362
2017	Administration and Foreign Services	19	26	23	16	12	1	2	46	30	2964
2017	Administrative Support	33	23	18	11	8	3	4	61	20	928
2017	Other	46	22	22	3	5	1	2	70	8	83

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	9	29	30	20	12	0	0	38	32	121
2018	Scientific and Professional	38	32	17	7	5	0	1	70	12	383
2018	Administration and Foreign Services	45	25	15	6	4	0	5	74	10	2672
2018	Administrative Support	61	17	9	2	3	1	8	85	5	803
2018	Other	67	19	7	2	1	1	2	88	4	132
2017	Executive	12	26	32	18	12	0	0	38	30	124
2017	Scientific and Professional	35	30	18	8	5	1	4	68	13	363
2017	Administration and Foreign Services	44	25	14	6	3	1	7	75	9	2964
2017	Administrative Support	59	17	7	3	1	2	13	88	4	928
2017	Other	69	16	7	3	0	1	5	89	3	83

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	6	32	23	27	13	0	0	38	39	119
2018	Scientific and Professional	28	27	24	12	9	0	0	55	22	382
2018	Administration and Foreign Services	27	27	22	12	10	0	1	55	23	2687
2018	Administrative Support	38	24	19	9	8	1	2	64	17	807
2018	Other	43	28	16	8	5	0	0	72	13	132
2017	Executive	9	29	32	22	9	0	0	38	30	124
2017	Scientific and Professional	24	29	26	10	10	0	1	54	20	362
2017	Administration and Foreign Services	27	30	22	11	8	0	1	58	19	2956
2017	Administrative Support	39	26	17	8	7	0	2	67	16	927
2017	Other	41	31	15	5	6	0	2	74	11	83

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	21	37	32	7	3	0	0	58	10	121
2018	Scientific and Professional	18	36	30	10	7	0	0	54	17	381
2018	Administration and Foreign Services	24	35	25	9	5	1	1	61	15	2673
2018	Administrative Support	36	27	20	6	5	2	3	67	12	803
2018	Other	47	34	11	4	1	2	0	83	5	131
2017	Executive	26	47	15	8	4	0	1	73	12	124
2017	Scientific and Professional	20	36	26	11	5	1	1	58	17	363
2017	Administration and Foreign Services	28	34	20	11	5	1	2	64	16	2956
2017	Administrative Support	39	27	16	7	6	1	4	70	14	924
2017	Other	55	22	14	2	5	0	1	78	7	83

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	10	29	38	20	3	0	0	39	23	121
2018	Scientific and Professional	16	36	26	14	7	0	0	53	21	384
2018	Administration and Foreign Services	18	31	27	15	8	0	1	50	23	2676
2018	Administrative Support	37	28	19	6	6	2	3	68	12	802
2018	Other	45	30	16	6	1	1	1	76	7	131
2017	Executive	14	33	36	13	4	0	0	47	17	124
2017	Scientific and Professional	13	37	26	16	7	1	1	51	23	363
2017	Administration and Foreign Services	20	31	25	15	7	0	1	52	23	2956
2017	Administrative Support	38	27	18	7	5	1	4	68	13	923
2017	Other	52	19	15	11	1	2	1	73	12	82

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	21	32	29	11	7	0	0	53	18	119
2018	Scientific and Professional	20	32	23	15	10	0	0	52	25	379
2018	Administration and Foreign Services	25	32	24	11	7	0	1	58	18	2666
2018	Administrative Support	40	25	19	7	4	2	3	69	11	800
2018	Other	43	29	18	7	2	1	1	73	9	131
2017	Executive	27	37	23	9	2	0	1	65	11	124
2017	Scientific and Professional	22	33	21	13	10	0	1	55	23	362
2017	Administration and Foreign Services	29	30	21	11	6	1	2	60	18	2959
2017	Administrative Support	41	27	14	6	6	1	4	72	13	923
2017	Other	42	27	18	5	5	0	2	71	11	83

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	21	25	26	15	13	0	0	46	28	121
2018	Scientific and Professional	26	32	25	12	5	0	0	58	17	382
2018	Administration and Foreign Services	24	31	23	13	8	0	1	55	21	2664
2018	Administrative Support	40	27	19	7	4	2	2	70	11	796
2018	Other	47	29	16	4	2	0	1	78	6	131
2017	Executive	19	28	27	15	10	0	1	47	26	124
2017	Scientific and Professional	29	35	19	10	6	0	1	65	16	361
2017	Administration and Foreign Services	24	32	23	12	7	0	2	57	20	2950
2017	Administrative Support	40	30	14	7	5	0	3	73	12	921
2017	Other	44	34	12	4	6	0	0	78	10	83

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	55	27	15	0	2	0	1	83	3	121
2018	Scientific and Professional	48	26	15	6	5	0	1	74	11	379
2018	Administration and Foreign Services	50	24	14	5	4	0	2	76	9	2664
2018	Administrative Support	55	23	11	2	3	1	5	83	6	798
2018	Other	71	16	12	0	0	0	0	88	0	130
2017	Executive	69	19	10	3	0	0	0	87	3	124
2017	Scientific and Professional	47	28	15	6	3	0	1	76	9	362
2017	Administration and Foreign Services	51	25	13	5	4	0	2	78	9	2962
2017	Administrative Support	59	21	12	3	2	0	4	83	5	930
2017	Other	74	20	3	1	3	0	0	93	4	83

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	79	13	2	2	2	0	3	95	3	120
2018	Scientific and Professional	72	13	7	3	1	0	4	89	4	380
2018	Administration and Foreign Services	66	16	8	3	2	1	5	87	5	2667
2018	Administrative Support	65	14	7	2	4	2	6	85	7	802
2018	Other	85	6	6	0	0	0	3	94	0	131

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	87	8	3	1	1	0	1	95	2	120
2018	Scientific and Professional	77	10	4	3	3	0	3	90	6	384
2018	Administration and Foreign Services	70	12	7	3	4	1	3	85	7	2668
2018	Administrative Support	69	10	5	3	5	2	6	86	8	802
2018	Other	86	8	0	1	1	0	3	97	2	131
2017	Executive	88	3	5	2	2	0	1	92	3	124
2017	Scientific and Professional	73	13	4	3	2	1	3	90	5	363
2017	Administration and Foreign Services	72	13	5	4	3	1	3	88	7	2968
2017	Administrative Support	73	9	5	3	3	2	5	88	7	927
2017	Other	86	6	3	2	0	0	2	95	2	83

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	56	27	12	3	1	0	1	84	4	117
2018	Scientific and Professional	58	28	9	4	2	0	1	86	6	382
2018	Administration and Foreign Services	56	26	10	4	2	0	2	84	7	2667
2018	Administrative Support	63	19	9	3	2	1	3	85	5	802
2018	Other	72	16	7	2	2	0	0	88	4	131
2017	Executive	60	34	3	2	0	0	1	94	2	124
2017	Scientific and Professional	57	28	6	3	4	0	2	86	7	363
2017	Administration and Foreign Services	57	26	9	3	2	0	2	85	5	2964
2017	Administrative Support	67	19	6	3	2	1	4	89	5	930
2017	Other	80	8	4	6	0	1	2	90	6	83

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	56	26	14	1	3	0	1	83	3	117
2018	Scientific and Professional	55	25	11	5	4	0	0	80	9	378
2018	Administration and Foreign Services	53	23	11	5	5	0	2	78	11	2662
2018	Administrative Support	64	14	8	4	5	1	3	82	9	800
2018	Other	83	7	3	3	3	0	1	91	6	131
2017	Executive	67	23	6	2	2	0	1	91	3	124
2017	Scientific and Professional	60	19	9	5	5	0	2	81	10	361
2017	Administration and Foreign Services	59	20	9	5	4	0	2	81	10	2963
2017	Administrative Support	69	13	6	4	4	0	4	86	8	926
2017	Other	76	14	3	5	0	1	2	92	5	83

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	45	33	16	5	1	0	1	78	6	116
2018	Scientific and Professional	53	12	6	2	0	0	27	89	3	376
2018	Administration and Foreign Services	53	13	6	2	1	0	25	88	4	2651
2018	Administrative Support	63	5	2	1	1	1	27	95	2	795
2018	Other	75	1	2	1	0	0	20	95	2	131
2017	Executive	44	35	15	5	0	0	2	80	5	123
2017	Scientific and Professional	57	12	3	1	1	0	25	93	3	363
2017	Administration and Foreign Services	56	13	5	2	1	0	23	89	4	2965
2017	Administrative Support	63	6	1	1	1	1	27	96	2	927
2017	Other	74	3	2	0	2	0	20	96	2	83

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	59	26	10	3	0	0	1	86	3	117
2018	Scientific and Professional	67	21	5	2	1	0	4	91	3	380
2018	Administration and Foreign Services	65	17	8	2	1	0	6	89	3	2656
2018	Administrative Support	71	11	5	2	1	1	10	92	2	797
2018	Other	82	10	1	1	0	0	5	97	1	129
2017	Executive	67	24	5	2	0	0	1	92	2	123
2017	Scientific and Professional	71	16	5	1	0	0	6	93	1	362
2017	Administration and Foreign Services	68	16	6	2	1	0	7	91	3	2953
2017	Administrative Support	73	9	3	2	1	1	11	93	3	924
2017	Other	79	11	0	3	0	1	7	97	3	82

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	93	4	2	0	0	0	1	98	0	116
2018	Scientific and Professional	78	13	2	2	3	0	2	93	5	379
2018	Administration and Foreign Services	62	14	8	4	7	0	3	80	12	2665
2018	Administrative Support	37	15	14	11	19	1	3	54	31	805
2018	Other	60	15	9	11	5	0	0	75	16	131
2017	Executive	90	4	3	1	0	0	2	96	1	124
2017	Scientific and Professional	73	14	3	3	2	0	5	91	6	363
2017	Administration and Foreign Services	61	15	7	6	8	0	4	79	14	2968
2017	Administrative Support	35	16	16	14	14	1	5	53	29	931
2017	Other	51	19	12	7	6	0	3	73	14	83

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	54	27	10	5	3	1	82	8	117
2018	Scientific and Professional	47	31	14	5	2	1	78	7	382
2018	Administration and Foreign Services	46	29	15	5	3	2	76	8	2663
2018	Administrative Support	50	23	13	5	4	4	77	10	804
2018	Other	55	26	11	6	2	0	81	8	131
2017	Executive	58	24	14	3	1	1	82	4	123
2017	Scientific and Professional	55	26	12	3	1	3	84	5	363
2017	Administration and Foreign Services	49	28	13	5	2	3	79	7	2961
2017	Administrative Support	53	24	12	4	3	4	80	7	929
2017	Other	69	14	9	2	6	0	83	8	83

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	3	28	48	18	3	0	0	30	22	120
2018	Scientific and Professional	14	31	38	14	3	0	0	45	17	388
2018	Administration and Foreign Services	11	31	37	15	5	0	0	42	21	2695
2018	Administrative Support	20	35	29	10	5	0	0	56	15	809
2018	Other	32	43	20	3	1	0	0	76	4	133
2017	Executive	2	24	54	16	4	1	0	25	20	124
2017	Scientific and Professional	8	32	42	12	5	0	0	40	18	363
2017	Administration and Foreign Services	10	28	40	15	6	0	0	39	21	2968
2017	Administrative Support	22	33	30	8	5	1	1	57	13	934
2017	Other	20	46	22	9	1	1	0	67	10	83

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	10	26	45	16	3	0	0	19	36	119
2018	Scientific and Professional	7	18	40	25	9	0	0	34	26	381
2018	Administration and Foreign Services	11	19	39	22	8	0	0	30	31	2646
2018	Administrative Support	10	14	34	25	16	0	1	42	24	800
2018	Other	4	10	37	31	17	0	1	49	14	128
2017	Executive	9	25	47	19	1	0	0	19	34	124
2017	Scientific and Professional	6	23	40	22	8	0	1	31	29	362
2017	Administration and Foreign Services	8	20	42	21	9	0	0	30	28	2965
2017	Administrative Support	6	12	36	28	16	0	1	45	19	927
2017	Other	5	9	29	32	21	4	1	55	14	83

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	46	40	12	2	0	0	0	86	2	121
2018	Scientific and Professional	34	44	12	6	2	1	0	80	8	386
2018	Administration and Foreign Services	26	41	18	9	5	2	0	68	14	2681
2018	Administrative Support	26	32	18	10	6	6	1	63	18	804
2018	Other	35	28	20	9	1	6	0	67	11	129
2017	Executive	22	59	7	6	2	2	0	83	9	123
2017	Scientific and Professional	14	45	15	14	5	6	1	63	21	362
2017	Administration and Foreign Services	17	36	20	13	8	5	0	57	22	2971
2017	Administrative Support	19	31	20	11	8	10	1	57	21	930
2017	Other	19	27	21	11	5	16	2	55	20	83

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	36	39	14	7	4	0	0	75	11	121
2018	Scientific and Professional	29	37	15	12	6	1	0	67	18	386
2018	Administration and Foreign Services	22	37	19	12	8	2	0	60	20	2682
2018	Administrative Support	30	31	18	10	8	3	0	63	19	805
2018	Other	42	26	17	8	1	6	0	72	9	131
2017	Executive	20	52	13	11	4	1	0	73	15	124
2017	Scientific and Professional	19	43	14	14	7	2	0	64	22	363
2017	Administration and Foreign Services	17	38	19	14	9	3	0	56	24	2967
2017	Administrative Support	24	34	17	12	8	3	1	61	21	933
2017	Other	30	40	9	9	7	4	2	73	18	83

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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	25	35	21	12	6	2	0	25	75	121
2018	Scientific and Professional	20	26	25	16	10	2	1	21	79	387
2018	Administration and Foreign Services	16	26	27	14	15	1	1	16	84	2688
2018	Administrative Support	24	24	22	13	14	2	1	25	75	807
2018	Other	32	25	19	8	10	5	0	34	66	131
2017	Executive	32	28	22	11	4	2	1	33	67	124
2017	Scientific and Professional	19	23	23	10	21	5	0	20	80	362
2017	Administration and Foreign Services	17	22	24	15	19	2	1	18	82	2972
2017	Administrative Support	22	21	20	17	17	2	1	22	78	933
2017	Other	32	20	21	13	11	4	0	33	67	83

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Executive	13	89
2018	Scientific and Professional	23	298
2018	Administration and Foreign Services	26	2204
2018	Administrative Support	30	584
2018	Other	43	82
2017	Executive	12	81
2017	Scientific and Professional	30	274
2017	Administration and Foreign Services	24	2362
2017	Administrative Support	33	693
2017	Other	34	53

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Executive	40	89
2018	Scientific and Professional	30	298
2018	Administration and Foreign Services	38	2204
2018	Administrative Support	34	584
2018	Other	44	82
2017	Executive	22	81
2017	Scientific and Professional	39	274
2017	Administration and Foreign Services	41	2362
2017	Administrative Support	31	693
2017	Other	51	53

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Executive	13	89
2018	Scientific and Professional	25	298
2018	Administration and Foreign Services	28	2204
2018	Administrative Support	29	584
2018	Other	29	82
2017	Executive	18	81
2017	Scientific and Professional	27	274
2017	Administration and Foreign Services	24	2362
2017	Administrative Support	27	693
2017	Other	42	53

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Executive	39	89
2018	Scientific and Professional	38	298
2018	Administration and Foreign Services	52	2204
2018	Administrative Support	36	584
2018	Other	18	82
2017	Executive	50	81
2017	Scientific and Professional	48	274
2017	Administration and Foreign Services	60	2362
2017	Administrative Support	41	693
2017	Other	21	53

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Executive	2	89
2018	Scientific and Professional	11	298
2018	Administration and Foreign Services	8	2204
2018	Administrative Support	7	584
2018	Other	1	82
2017	Executive	0	81
2017	Scientific and Professional	9	274
2017	Administration and Foreign Services	7	2362
2017	Administrative Support	7	693
2017	Other	3	53

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Executive	42	89
2018	Scientific and Professional	32	298
2018	Administration and Foreign Services	33	2204
2018	Administrative Support	18	584
2018	Other	13	82

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Executive	34	89
2018	Scientific and Professional	37	298
2018	Administration and Foreign Services	34	2204
2018	Administrative Support	40	584
2018	Other	29	82
2017	Executive	51	81
2017	Scientific and Professional	41	274
2017	Administration and Foreign Services	39	2362
2017	Administrative Support	39	693
2017	Other	39	53

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Executive	9	34	28	11	9	8	87
2018	Scientific and Professional	2	38	24	13	7	17	284
2018	Administration and Foreign Services	3	38	22	11	7	19	2140
2018	Administrative Support	6	51	17	11	3	13	552
2018	Other	8	69	12	3	2	6	76
2017	Executive	6	56	19	7	4	8	79
2017	Scientific and Professional	3	42	25	12	4	15	270
2017	Administration and Foreign Services	4	43	19	13	6	16	2323
2017	Administrative Support	6	53	17	8	4	12	675
2017	Other	7	59	13	8	1	12	54

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Executive	23	77	88
2018	Scientific and Professional	25	75	298
2018	Administration and Foreign Services	25	75	2187
2018	Administrative Support	40	60	583
2018	Other	44	56	82

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	21	26	18	18	11	0	6	50	31	89
2018	Scientific and Professional	8	25	15	23	22	1	5	36	48	299
2018	Administration and Foreign Services	9	20	20	20	24	1	6	32	47	2200
2018	Administrative Support	14	26	20	16	17	2	6	43	36	583
2018	Other	24	23	14	18	11	5	4	52	33	81
2017	Executive	8	22	20	8	29	1	12	35	43	81
2017	Scientific and Professional	5	18	13	23	31	3	7	26	60	274
2017	Administration and Foreign Services	8	19	16	19	27	2	8	30	52	2374
2017	Administrative Support	14	23	14	18	23	3	6	40	45	700
2017	Other	17	22	23	23	2	3	9	45	29	56

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	2	12	19	21	36	1	8	16	63	89
2018	Scientific and Professional	4	10	15	19	47	2	4	15	69	299
2018	Administration and Foreign Services	3	11	14	20	47	2	3	15	71	2199
2018	Administrative Support	7	16	19	20	30	3	5	26	54	584
2018	Other	14	21	18	15	21	3	8	39	41	81
2017	Executive	3	4	11	25	46	3	10	7	80	81
2017	Scientific and Professional	1	6	10	15	59	2	6	8	81	274
2017	Administration and Foreign Services	2	7	11	16	56	2	6	10	78	2374
2017	Administrative Support	4	13	8	17	48	3	6	19	72	699
2017	Other	16	2	17	21	28	7	9	21	58	56

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Executive	58	18	6	6	6	0	7	81	12	121
2018	Scientific and Professional	30	20	21	11	11	0	7	54	24	385
2018	Administration and Foreign Services	32	19	18	10	14	1	6	55	26	2676
2018	Administrative Support	39	18	12	10	9	3	10	65	21	805
2018	Other	49	18	13	4	3	3	11	78	8	132

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 78.1. Occupational category (variable derived from question 78)

Survey Themes

My Job

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 4. I have support at work to balance my work and personal life.

Question 5. I get a sense of satisfaction from my work.

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 14. Overall, I like my job.

Question 15. I can complete my assigned workload during my regular working hours.

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 25. My immediate supervisor seems to care about me as a person.

Question 26. I am satisfied with the quality of supervision I receive.

Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment