2018 Public Service Employee Survey Results for Immigration, Refugees and Citizenship Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 52 9 12 3 0 0 77 14 898
2018 Non-supervisor 30 43 9 13 5 0 1 74 18 3329
2017 Supervisor 27 43 12 12 6 0 0 70 18 975
2017 Non-supervisor 30 38 11 14 7 0 0 69 21 3659
2014 Supervisor 31 42 10 14 4 0 0 73 18 943
2014 Non-supervisor 30 38 11 14 7 0 0 68 21 3876
2011 Supervisor 34 40 13 10 3 0 0 74 13 822
2011 Non-supervisor 31 40 10 12 6 0 1 71 18 2763
2008 Supervisor 23 45 14 12 6 0 1 68 18 698
2008 Non-supervisor 25 42 13 13 7 0 1 67 20 2329

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 41 7 4 1 0 0 88 5 892
2018 Non-supervisor 37 38 12 8 5 0 0 75 13 3310
2017 Supervisor 48 39 7 4 2 0 0 87 6 974
2017 Non-supervisor 37 38 13 7 4 0 0 76 11 3650
2014 Supervisor 48 38 6 6 2 0 0 86 7 942
2014 Non-supervisor 35 39 13 7 5 0 0 74 12 3878
2011 Supervisor 54 33 6 5 1 0 0 88 6 820
2011 Non-supervisor 38 36 13 8 6 0 0 74 13 2763
2008 Supervisor 50 36 7 6 1 0 0 86 7 696
2008 Non-supervisor 31 40 14 9 6 0 0 71 15 2329

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 39 5 3 1 0 0 91 4 884
2018 Non-supervisor 40 37 10 7 6 0 0 77 13 3304
2017 Supervisor 55 37 5 3 1 0 0 91 4 974
2017 Non-supervisor 42 37 9 8 4 0 0 79 12 3650
2014 Supervisor 54 36 4 4 1 0 0 90 6 943
2014 Non-supervisor 39 38 10 8 5 0 0 77 13 3877
2011 Supervisor 57 35 5 3 1 0 0 92 4 822
2011 Non-supervisor 38 40 10 7 5 0 0 78 12 2765
2008 Supervisor 49 42 5 3 1 0 0 91 4 698
2008 Non-supervisor 35 41 10 8 6 0 0 76 14 2327

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 37 9 11 5 0 0 75 16 896
2018 Non-supervisor 45 30 12 7 5 0 1 76 12 3321
2017 Supervisor 40 35 10 10 6 0 1 75 15 975
2017 Non-supervisor 44 31 11 7 5 1 0 76 13 3648
2014 Supervisor 33 35 12 13 6 0 0 68 20 943
2014 Non-supervisor 41 33 12 7 5 1 1 75 12 3874
2011 Supervisor 36 40 9 9 4 0 0 77 14 821
2011 Non-supervisor 40 34 11 8 5 1 1 75 13 2764

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 43 8 5 1 0 0 85 7 893
2018 Non-supervisor 35 41 12 7 5 0 0 76 12 3308
2017 Supervisor 42 46 6 5 2 0 0 87 7 974
2017 Non-supervisor 35 44 10 7 4 0 0 78 11 3654
2014 Supervisor 39 44 6 8 2 0 0 84 10 942
2014 Non-supervisor 32 42 13 8 5 0 0 74 13 3877
2011 Supervisor 48 36 7 7 2 0 0 84 9 821
2011 Non-supervisor 35 38 11 8 7 0 0 74 15 2762
2008 Supervisor 45 39 7 6 3 0 0 84 9 693
2008 Non-supervisor 32 41 12 9 6 0 0 73 15 2302

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 41 13 11 5 0 0 71 16 894
2018 Non-supervisor 29 33 17 12 9 0 0 63 21 3312
2017 Supervisor 31 41 14 9 5 0 0 72 14 975
2017 Non-supervisor 28 36 15 12 8 0 0 65 20 3655
2014 Supervisor 29 40 11 13 7 0 0 69 19 942
2014 Non-supervisor 26 35 17 13 9 0 0 61 22 3876
2011 Supervisor 28 42 11 13 5 0 1 70 18 822
2011 Non-supervisor 24 35 16 14 10 0 0 60 24 2766

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 47 10 8 2 0 0 79 11 896
2018 Non-supervisor 37 38 12 9 5 0 0 75 13 3317
2017 Supervisor 35 45 10 8 2 0 0 80 10 976
2017 Non-supervisor 37 41 10 8 4 0 0 78 12 3652

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 34 5 3 0 0 0 93 3 893
2018 Non-supervisor 48 37 8 4 2 0 0 86 6 3322
2017 Supervisor 54 37 5 3 1 0 0 91 4 974
2017 Non-supervisor 47 38 7 5 3 0 0 85 7 3651
2014 Supervisor 52 36 7 4 1 0 0 88 5 942
2014 Non-supervisor 44 39 9 4 2 1 0 84 7 3878
2011 Supervisor 54 36 5 3 1 0 0 91 4 822
2011 Non-supervisor 42 40 9 6 3 1 0 82 9 2764
2008 Supervisor 55 34 6 3 2 0 0 89 5 695
2008 Non-supervisor 43 38 9 5 4 1 0 82 9 2327

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 39 10 9 4 0 0 77 13 889
2018 Non-supervisor 32 35 14 11 8 0 0 67 19 3311
2017 Supervisor 37 40 11 8 5 0 0 77 12 974
2017 Non-supervisor 30 37 14 10 8 0 0 67 18 3655

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 33 6 3 1 0 0 91 3 888
2018 Non-supervisor 51 34 9 4 3 0 0 85 6 3296
2017 Supervisor 60 31 6 2 1 0 0 91 3 971
2017 Non-supervisor 54 33 9 3 2 0 0 87 4 3647
2014 Supervisor 64 28 6 1 1 0 0 93 2 943
2014 Non-supervisor 60 28 8 3 1 0 0 88 4 3878
2011 Supervisor 65 27 5 2 1 0 0 92 3 822
2011 Non-supervisor 57 30 9 3 2 0 0 87 4 2765

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 40 8 6 3 0 0 83 9 890
2018 Non-supervisor 28 35 16 12 8 0 0 63 20 3303
2017 Supervisor 44 39 7 8 3 0 0 83 10 971
2017 Non-supervisor 29 38 15 11 7 0 0 67 18 3642
2014 Supervisor 36 43 9 8 4 0 0 80 11 942
2014 Non-supervisor 24 40 15 12 7 1 1 65 20 3877
2011 Supervisor 43 40 7 6 2 0 0 84 9 821
2011 Non-supervisor 27 39 14 11 8 1 1 67 19 2761

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 35 9 4 2 0 0 84 7 889
2018 Non-supervisor 33 32 18 10 7 0 0 65 17 3303
2017 Supervisor 49 35 8 6 3 0 0 84 9 970
2017 Non-supervisor 34 35 16 9 6 0 0 69 15 3648
2014 Supervisor 42 38 9 6 4 0 0 80 11 942
2014 Non-supervisor 30 36 17 10 6 0 1 67 16 3875

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 38 13 9 3 0 0 76 11 889
2018 Non-supervisor 34 35 15 9 5 0 1 70 15 3296
2017 Supervisor 39 38 11 9 3 0 0 78 12 971
2017 Non-supervisor 35 38 14 8 5 0 0 73 13 3647
2014 Supervisor 38 38 11 9 4 0 0 76 13 942
2014 Non-supervisor 32 39 13 9 5 0 0 72 14 3877
2011 Supervisor 43 39 9 6 3 0 0 82 9 821
2011 Non-supervisor 36 39 12 8 3 1 1 77 11 2758

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 38 9 4 1 0 0 87 5 892
2018 Non-supervisor 42 37 11 5 4 0 0 79 9 3320
2017 Supervisor 45 40 7 4 2 0 0 86 7 969
2017 Non-supervisor 43 38 11 5 3 0 0 81 8 3641
2014 Supervisor 46 39 8 5 2 0 0 85 7 943
2014 Non-supervisor 43 36 12 6 3 0 0 79 9 3876
2011 Supervisor 51 37 6 5 1 0 0 88 6 821
2011 Non-supervisor 40 39 10 7 4 0 0 79 11 2764
2008 Supervisor 47 40 7 4 2 0 0 87 6 696
2008 Non-supervisor 38 41 11 6 4 0 0 79 10 2329

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 33 21 16 10 0 0 53 26 898
2018 Non-supervisor 47 31 14 5 2 0 1 79 7 3335
2017 Supervisor 18 34 24 15 8 0 1 52 24 975
2017 Non-supervisor 46 36 12 4 1 0 1 83 5 3660
2014 Supervisor 16 30 23 18 13 0 0 46 30 943
2014 Non-supervisor 42 34 15 4 3 0 1 77 7 3877
2011 Supervisor 15 32 24 18 10 0 1 48 28 823
2011 Non-supervisor 39 35 16 5 3 0 1 75 8 2767
2008 Supervisor 12 27 29 19 13 0 0 39 32 696
2008 Non-supervisor 35 34 17 8 5 0 1 70 13 2325

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 33 37 13 5 0 0 18 45 893
2018 Non-supervisor 10 24 33 19 11 1 2 31 36 3316
2017 Supervisor 13 34 36 12 3 0 1 15 47 975
2017 Non-supervisor 11 22 34 17 11 1 4 29 35 3628
2014 Supervisor 12 34 40 11 3 1 0 13 46 942
2014 Non-supervisor 11 25 34 16 9 1 3 27 37 3868
2011 Supervisor 10 34 40 11 4 1 1 14 45 819
2011 Non-supervisor 12 26 33 16 9 1 3 27 39 2757
2008 Supervisor 16 36 37 9 2 0 0 11 52 694
2008 Non-supervisor 11 25 35 18 7 1 3 26 37 2327

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 21 37 26 9 0 0 35 28 891
2018 Non-supervisor 10 17 25 24 18 3 3 44 29 3304
2017 Supervisor 8 19 34 25 10 1 3 36 28 969
2017 Non-supervisor 10 16 25 21 19 3 6 43 29 3616
2014 Supervisor 10 22 37 20 7 2 1 28 34 942
2014 Non-supervisor 11 18 27 21 15 3 5 39 31 3861
2011 Supervisor 7 17 35 27 11 1 3 39 25 819
2011 Non-supervisor 10 17 27 23 15 3 4 41 30 2752
2008 Supervisor 10 28 34 21 5 1 1 27 39 694
2008 Non-supervisor 11 18 30 22 13 3 4 37 31 2315

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 23 38 17 6 0 1 24 37 892
2018 Non-supervisor 10 19 28 21 13 4 5 37 32 3301
2017 Supervisor 12 25 34 19 7 1 3 26 39 972
2017 Non-supervisor 11 17 28 18 14 4 8 36 32 3623
2014 Supervisor 16 26 34 17 4 1 2 22 43 942
2014 Non-supervisor 11 18 28 19 13 4 8 35 33 3858
2011 Supervisor 13 23 36 20 6 0 2 27 37 819
2011 Non-supervisor 13 18 28 18 12 4 7 33 35 2744
2008 Supervisor 17 25 33 18 5 0 1 23 43 694
2008 Non-supervisor 14 21 29 18 10 3 6 30 38 2318

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 24 41 16 6 0 0 22 37 887
2018 Non-supervisor 8 13 29 27 18 2 4 47 22 3301
2017 Supervisor 12 25 36 19 6 0 2 25 38 974
2017 Non-supervisor 7 14 29 24 19 2 7 46 22 3613
2014 Supervisor 14 26 36 17 4 0 1 22 41 939
2014 Non-supervisor 8 14 29 25 16 2 6 44 24 3852
2011 Supervisor 12 27 39 16 5 1 1 21 39 820
2011 Non-supervisor 10 17 31 22 14 1 5 39 29 2743
2008 Supervisor 15 31 34 17 3 0 0 20 46 695
2008 Non-supervisor 9 17 32 24 12 1 4 39 27 2316

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 30 32 12 5 0 0 17 51 894
2018 Non-supervisor 11 18 26 23 16 2 4 42 31 3301
2017 Supervisor 21 30 30 12 5 0 1 18 52 974
2017 Non-supervisor 11 18 25 20 17 2 7 41 32 3620
2014 Supervisor 22 33 31 10 3 1 1 13 56 943
2014 Non-supervisor 13 19 26 19 16 2 6 37 35 3862
2011 Supervisor 24 34 28 8 4 0 1 12 59 821
2011 Non-supervisor 16 22 27 16 12 2 5 30 41 2754
2008 Supervisor 30 38 24 7 1 0 0 8 68 695
2008 Non-supervisor 18 22 25 17 11 1 5 30 43 2314

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 25 34 23 7 1 0 30 36 887
2018 Non-supervisor 13 19 26 20 15 4 3 38 35 3297
2017 Supervisor 9 27 34 19 8 0 3 28 36 973
2017 Non-supervisor 13 19 25 18 14 4 7 36 36 3629
2014 Supervisor 13 22 33 22 9 1 1 31 35 942
2014 Non-supervisor 14 19 24 19 14 5 6 37 36 3863
2011 Supervisor 8 21 34 24 10 1 2 35 30 819
2011 Non-supervisor 12 18 26 19 15 3 7 37 34 2750
2008 Supervisor 15 28 34 16 5 0 1 22 44 697
2008 Non-supervisor 17 24 23 17 11 3 5 30 45 2321

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 25 40 16 5 0 1 22 38 892
2018 Non-supervisor 10 18 31 20 15 3 4 37 29 3317
2017 Supervisor 12 26 38 17 5 1 2 22 39 973
2017 Non-supervisor 10 16 31 19 14 4 6 37 29 3622
2014 Supervisor 15 27 37 14 4 1 1 19 43 943
2014 Non-supervisor 10 18 31 19 13 3 5 35 31 3859
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My Work Unit

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 41 13 7 4 3 1 75 11 893
2018 Non-supervisor 24 31 20 9 7 7 4 61 17 3313
2017 Supervisor 34 39 13 8 3 2 1 75 11 976
2017 Non-supervisor 30 29 15 8 7 6 5 66 17 3656
2014 Supervisor 40 36 11 5 3 2 2 80 9 943
2014 Non-supervisor 33 29 14 8 6 6 4 69 15 3878

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 31 7 4 2 0 0 87 6 891
2018 Non-supervisor 44 30 9 8 7 1 0 75 16 3308
2017 Supervisor 56 30 5 5 3 0 0 87 8 975
2017 Non-supervisor 47 28 9 8 6 1 0 76 15 3658
2014 Supervisor 58 29 5 5 2 0 0 87 8 942
2014 Non-supervisor 49 29 8 8 6 1 0 79 13 3876

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 38 17 13 5 4 2 62 20 894
2018 Non-supervisor 15 20 19 14 10 19 2 46 30 3306
2017 Supervisor 19 37 15 17 6 4 2 60 24 975
2017 Non-supervisor 13 20 18 14 11 21 3 44 33 3658
2014 Supervisor 19 37 16 16 7 4 2 59 24 943
2014 Non-supervisor 12 19 19 15 12 19 3 41 34 3878

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 35 5 3 1 0 0 91 4 891
2018 Non-supervisor 52 33 6 6 3 0 0 85 8 3305
2017 Supervisor 49 39 6 5 1 0 0 88 6 972
2017 Non-supervisor 50 34 8 6 3 0 0 84 9 3654
2014 Supervisor 53 36 5 4 1 0 0 89 6 941
2014 Non-supervisor 48 36 7 6 2 0 0 85 8 3873

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 35 7 3 1 0 0 89 4 892
2018 Non-supervisor 41 36 13 5 3 2 1 79 8 3309
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My Immediate Supervisor

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 36 14 7 3 0 0 76 10 890
2018 Non-supervisor 41 34 11 7 5 1 0 76 13 3293
2017 Supervisor 41 37 11 8 3 0 0 79 11 976
2017 Non-supervisor 43 33 11 7 5 1 1 77 13 3661
2014 Supervisor 41 36 11 7 4 0 0 77 11 943
2014 Non-supervisor 42 34 11 7 5 1 1 77 12 3878
2011 Supervisor 41 37 9 8 5 0 0 78 13 822
2011 Non-supervisor 39 35 11 9 5 1 0 75 14 2765
2008 Supervisor 33 37 13 12 5 0 0 70 17 697
2008 Non-supervisor 33 34 13 10 8 1 1 69 18 2327

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 28 12 5 3 1 0 81 8 889
2018 Non-supervisor 49 27 11 6 4 3 1 79 10 3284
2017 Supervisor 48 33 9 6 3 1 0 82 9 975
2017 Non-supervisor 48 30 10 6 4 2 1 80 10 3660
2014 Supervisor 50 29 11 4 3 2 1 82 7 943
2014 Non-supervisor 48 28 11 5 4 3 1 79 9 3878
2011 Supervisor 49 29 11 6 2 2 0 80 8 821
2011 Non-supervisor 44 29 12 8 4 2 1 76 12 2763
2008 Supervisor 41 32 11 8 5 2 1 76 13 698
2008 Non-supervisor 41 28 12 7 6 4 1 73 14 2328

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 32 9 6 3 1 0 82 9 887
2018 Non-supervisor 47 29 10 7 5 1 1 78 12 3287
2017 Supervisor 46 37 7 6 3 0 0 83 9 975
2017 Non-supervisor 47 32 8 7 4 1 1 80 12 3656
2014 Supervisor 50 31 8 7 3 0 0 81 10 943
2014 Non-supervisor 45 33 10 7 4 1 0 79 11 3879
2011 Supervisor 47 34 7 8 3 0 0 81 12 822
2011 Non-supervisor 43 33 10 8 5 0 1 77 13 2762
2008 Supervisor 41 36 9 10 4 0 0 77 14 697
2008 Non-supervisor 39 31 11 10 7 1 1 71 17 2329

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 24 8 3 3 1 0 86 6 889
2018 Non-supervisor 56 23 11 4 5 2 0 81 8 3289
2017 Supervisor 57 27 9 3 2 1 0 86 6 974
2017 Non-supervisor 56 24 10 4 4 2 0 81 8 3658

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 30 10 6 3 0 0 81 9 890
2018 Non-supervisor 50 27 11 6 6 1 0 77 12 3287
2017 Supervisor 52 31 9 5 3 1 0 83 7 973
2017 Non-supervisor 53 26 9 6 5 0 0 80 11 3654
2014 Supervisor 52 31 9 6 2 0 0 83 8 943
2014 Non-supervisor 52 28 10 5 4 0 0 81 9 3877
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Senior Management

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 35 16 7 3 2 6 70 12 886
2017 Supervisor 33 38 11 8 2 3 4 77 12 975
2014 Supervisor 29 39 11 8 3 4 6 75 13 942

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 36 15 9 5 2 0 71 14 885
2018 Non-supervisor 33 29 15 8 7 8 1 68 16 3317
2017 Supervisor 34 35 13 11 4 3 0 71 15 975
2017 Non-supervisor 32 31 15 8 5 8 1 69 15 3660
2014 Supervisor 32 39 11 9 4 4 0 74 14 941
2014 Non-supervisor 33 31 15 6 4 10 1 72 12 3869
2011 Supervisor 35 35 12 11 5 3 0 72 16 822
2011 Non-supervisor 28 30 17 8 8 7 1 63 18 2765

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 40 16 11 4 0 0 69 15 886
2018 Non-supervisor 31 29 17 10 8 4 0 63 20 3305
2017 Supervisor 32 36 17 9 5 1 0 69 14 975
2017 Non-supervisor 30 32 17 10 7 4 0 64 18 3657
2014 Supervisor 28 38 16 12 5 1 0 67 17 942
2014 Non-supervisor 31 31 18 9 6 5 0 65 16 3871
2011 Supervisor 29 40 13 10 7 1 0 70 17 822
2011 Non-supervisor 25 31 18 12 10 3 0 58 23 2764
2008 Supervisor 23 38 16 15 7 1 0 61 22 699
2008 Non-supervisor 21 30 20 12 13 4 1 54 25 2329

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 41 22 15 5 1 0 57 20 886
2018 Non-supervisor 23 28 18 13 9 8 1 56 24 3305
2017 Supervisor 19 40 20 15 5 2 0 59 21 970
2017 Non-supervisor 23 31 19 12 8 7 0 58 21 3654
2014 Supervisor 15 38 19 20 6 3 0 54 27 942
2014 Non-supervisor 22 30 20 12 7 8 1 57 21 3870
2011 Supervisor 15 45 19 12 5 2 0 62 18 822
2011 Non-supervisor 16 33 20 15 8 7 0 53 26 2768
2008 Supervisor 9 37 20 25 8 1 0 46 33 699
2008 Non-supervisor 12 29 21 18 11 9 0 45 32 2324

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 39 21 17 7 0 0 55 24 887
2018 Non-supervisor 22 30 16 16 11 4 0 55 28 3310
2017 Supervisor 18 42 19 15 6 1 0 60 21 973
2017 Non-supervisor 22 31 17 14 10 5 0 56 26 3654
2014 Supervisor 17 38 18 18 8 1 0 55 26 942
2014 Non-supervisor 22 32 18 14 9 4 0 57 24 3863
2011 Supervisor 19 43 16 15 6 1 0 62 22 821
2011 Non-supervisor 18 34 16 18 11 3 0 54 30 2764
2008 Supervisor 16 43 14 20 8 0 0 58 27 699
2008 Non-supervisor 15 33 18 19 12 3 0 50 31 2325
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My Organization (Department or Agency)

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 51 13 8 3 0 0 77 10 890
2018 Non-supervisor 30 43 16 7 4 1 0 73 11 3312
2017 Supervisor 29 48 13 7 2 0 0 77 10 976
2017 Non-supervisor 32 40 15 8 4 1 0 73 12 3647
2014 Supervisor 30 43 14 9 4 1 0 73 13 941
2014 Non-supervisor 31 41 16 7 3 2 0 73 11 3871
2011 Supervisor 35 44 10 8 3 1 0 79 10 823
2011 Non-supervisor 30 43 15 7 3 2 0 74 10 2761

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 38 7 3 2 1 0 88 5 893
2018 Non-supervisor 36 37 12 7 5 2 1 75 13 3319
2017 Supervisor 52 36 6 3 2 0 1 89 5 972
2017 Non-supervisor 39 35 11 7 4 2 1 77 12 3644
2014 Supervisor 51 35 7 5 1 1 0 87 6 941
2014 Non-supervisor 40 37 9 6 3 3 1 80 10 3868
2011 Supervisor 56 30 6 5 2 2 0 87 7 822
2011 Non-supervisor 40 35 10 6 4 4 1 78 11 2762
2008 Supervisor 49 35 7 5 3 1 0 85 8 698
2008 Non-supervisor 34 34 11 9 6 5 1 72 16 2327

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 39 14 5 3 1 0 78 7 888
2018 Non-supervisor 35 36 18 6 4 2 0 72 10 3310

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 27 20 13 10 6 3 53 25 893
2018 Non-supervisor 20 23 20 13 12 10 2 49 28 3309
2017 Supervisor 21 28 16 14 12 5 4 54 29 975
2017 Non-supervisor 19 23 17 13 13 11 3 50 31 3650
2014 Supervisor 22 26 17 14 11 7 4 53 28 941
2014 Non-supervisor 19 22 18 15 13 11 3 48 32 3866
2011 Supervisor 22 21 16 15 11 9 5 50 31 821
2011 Non-supervisor 16 21 17 15 15 13 3 43 36 2763

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 40 19 13 5 1 0 63 18 892
2018 Non-supervisor 24 32 17 13 11 3 0 57 25 3313
2017 Supervisor 25 41 16 12 5 1 0 67 17 976
2017 Non-supervisor 26 30 18 12 10 3 1 59 23 3652
2014 Supervisor 23 41 16 12 7 1 0 65 19 941
2014 Non-supervisor 22 29 18 15 11 4 1 54 27 3867
2011 Supervisor 27 39 15 12 6 0 0 67 18 822
2011 Non-supervisor 22 33 18 14 11 2 0 56 26 2763
2008 Supervisor 18 40 15 17 9 1 0 59 26 694
2008 Non-supervisor 17 32 18 16 13 3 0 51 31 2325

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 36 13 11 8 1 1 67 20 892
2018 Non-supervisor 23 27 16 14 15 3 1 53 31 3313
2017 Supervisor 29 32 16 13 7 1 1 63 21 974
2017 Non-supervisor 22 27 15 16 15 3 2 52 33 3646
2014 Supervisor 25 33 15 13 11 1 2 59 25 940
2014 Non-supervisor 18 23 15 17 20 4 2 44 40 3868
2011 Supervisor 25 33 13 15 12 1 2 59 27 822
2011 Non-supervisor 15 26 14 20 21 3 2 43 42 2763
2008 Supervisor 19 35 15 17 12 1 2 55 30 697
2008 Non-supervisor 15 30 14 17 19 2 1 48 38 2322

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 47 16 5 2 1 0 77 8 895
2018 Non-supervisor 23 33 22 10 7 5 0 59 18 3319
2017 Supervisor 29 45 14 8 3 2 0 75 11 976
2017 Non-supervisor 21 36 21 10 6 5 0 61 17 3654

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 36 9 2 1 1 0 88 3 894
2018 Non-supervisor 48 32 12 3 2 3 0 82 6 3304
2017 Supervisor 49 38 8 2 1 1 0 88 3 973
2017 Non-supervisor 44 32 14 3 3 3 1 79 6 3648
2014 Supervisor 54 32 9 2 1 3 0 88 3 939
2014 Non-supervisor 51 30 11 3 2 4 0 84 5 3863

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 39 7 3 1 0 0 88 5 892
2018 Non-supervisor 48 34 10 4 3 1 0 83 7 3314
2017 Supervisor 44 42 7 5 2 1 0 87 6 975
2017 Non-supervisor 45 36 10 5 2 1 0 83 7 3659
2014 Supervisor 50 35 8 4 2 1 0 87 6 940
2014 Non-supervisor 49 33 10 4 2 2 0 84 6 3872
2011 Supervisor 46 36 10 5 2 2 0 83 7 822
2011 Non-supervisor 38 35 14 6 4 3 0 75 11 2769

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 34 6 3 2 0 0 89 5 891
2018 Non-supervisor 52 32 9 4 3 0 0 84 7 3311
2017 Supervisor 50 39 6 3 2 0 0 88 5 976
2017 Non-supervisor 50 34 8 4 3 0 0 85 7 3647
2014 Supervisor 54 32 8 3 2 0 0 86 6 938
2014 Non-supervisor 54 32 8 4 2 0 0 87 6 3866
2011 Supervisor 51 34 9 4 2 0 0 84 6 821
2011 Non-supervisor 44 35 11 6 4 0 0 79 10 2763
2008 Supervisor 42 38 11 7 2 0 0 80 9 699
2008 Non-supervisor 35 38 12 8 6 0 0 74 14 2324

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 38 10 5 2 0 0 83 7 890
2018 Non-supervisor 43 31 15 5 5 1 0 74 11 3309
2017 Supervisor 43 33 15 5 3 0 0 77 8 971
2017 Non-supervisor 42 31 15 6 5 1 0 74 11 3653
2014 Supervisor 35 38 14 8 3 1 0 74 12 940
2014 Non-supervisor 38 35 15 7 5 1 0 73 11 3868
2011 Supervisor 42 34 13 7 3 0 0 76 11 821
2011 Non-supervisor 34 32 17 9 6 1 0 67 15 2760

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 39 10 5 2 0 0 82 7 889
2018 Non-supervisor 41 33 14 6 5 0 0 75 11 3289
2017 Supervisor 41 37 12 6 3 0 0 79 9 969
2017 Non-supervisor 40 34 14 7 5 0 0 74 12 3651
2014 Supervisor 36 37 15 8 4 0 0 74 12 941
2014 Non-supervisor 37 36 15 8 4 0 0 74 12 3865
2011 Supervisor 41 37 11 8 3 0 0 79 10 821
2011 Non-supervisor 33 35 16 9 6 0 0 68 15 2759
2008 Supervisor 34 39 13 10 4 0 0 74 13 698
2008 Non-supervisor 30 39 15 11 6 0 0 69 17 2322

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 28 17 7 4 2 0 71 12 893
2018 Non-supervisor 37 25 17 9 8 3 0 64 18 3317
2017 Supervisor 41 27 15 9 5 3 0 71 14 974
2017 Non-supervisor 36 25 17 10 7 4 1 65 18 3655
2014 Supervisor 36 26 17 11 6 3 1 65 17 939
2014 Non-supervisor 34 26 17 10 8 4 1 63 19 3870
2011 Supervisor 41 25 14 11 5 3 0 69 16 820
2011 Non-supervisor 33 25 17 11 9 4 1 61 21 2758
2008 Supervisor 34 29 14 12 6 4 1 66 19 698
2008 Non-supervisor 28 26 17 14 10 5 0 57 25 2322
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Mobility and Retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 30 39 31 898
2018 Non-supervisor 30 33 37 3336
2017 Supervisor 32 42 26 974
2017 Non-supervisor 29 35 35 3658
2014 Supervisor 32 35 33 941
2014 Non-supervisor 29 36 36 3868
2011 Supervisor 31 42 27 823
2011 Non-supervisor 32 34 34 2766

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 12 47 31 3 0 7 267
2018 Non-supervisor 7 40 29 6 10 8 1019
2017 Supervisor 12 44 33 4 1 6 312
2017 Non-supervisor 8 38 29 6 11 8 1064
2014 Supervisor 16 38 33 4 9999 10 299
2014 Non-supervisor 9 35 31 10 9999 15 1101
2011 Supervisor 21 35 36 4 9999 4 256
2011 Non-supervisor 12 37 35 7 9999 10 884
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 11 89 894
2018 Non-supervisor 11 89 3334

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 34 99
2018 Non-supervisor 55 379

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 54 99
2018 Non-supervisor 61 379

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 99
2018 Non-supervisor 3 379

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 99
2018 Non-supervisor 36 378

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 99
2018 Non-supervisor 37 378

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Supervisor 49 99
2018 Non-supervisor 45 378

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Supervisor 35 99
2018 Non-supervisor 46 378

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Supervisor 38 99
2018 Non-supervisor 29 378

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 99
2018 Non-supervisor 51 378

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 99
2018 Non-supervisor 29 378

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 99
2018 Non-supervisor 10 378

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 99
2018 Non-supervisor 49 378

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 99
2018 Non-supervisor 22 378

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 99
2018 Non-supervisor 13 378

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 60 99
2018 Non-supervisor 50 378

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 99
2018 Non-supervisor 21 378

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 99
2018 Non-supervisor 4 378

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Supervisor 6 99
2018 Non-supervisor 18 378

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 99
2018 Non-supervisor 10 378

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 99
2018 Non-supervisor 12 378

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 99
2018 Non-supervisor 10 378

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 99
2018 Non-supervisor 31 378

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 95
2018 Non-supervisor 12 363

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 16 95
2018 Non-supervisor 19 363

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 95
2018 Non-supervisor 11 363

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 10 95
2018 Non-supervisor 7 363

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 95
2018 Non-supervisor 7 363

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 95
2018 Non-supervisor 13 363

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 95
2018 Non-supervisor 11 363

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 95
2018 Non-supervisor 15 363

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 9 95
2018 Non-supervisor 15 363

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 95
2018 Non-supervisor 31 363

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 42 95
2018 Non-supervisor 52 363

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 48 95
2018 Non-supervisor 54 363

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 95
2018 Non-supervisor 12 363

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 24 22 6 3 21 5 58 12 894
2018 Non-supervisor 18 15 21 5 5 29 7 51 16 3321
2017 Supervisor 21 24 19 6 4 20 7 62 13 974
2017 Non-supervisor 18 16 18 5 5 28 10 54 16 3652
2014 Supervisor 21 22 18 6 5 21 7 60 15 941
2014 Non-supervisor 19 15 18 6 5 29 10 54 17 3868

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 39 16 4 3 6 0 75 7 893
2018 Non-supervisor 32 27 18 5 4 13 1 68 11 3320
2017 Supervisor 32 34 18 5 3 7 1 73 8 974
2017 Non-supervisor 31 27 18 5 4 14 2 68 10 3650
2014 Supervisor 32 33 17 4 4 10 1 72 9 941
2014 Non-supervisor 31 25 18 5 4 16 2 67 11 3867
2011 Supervisor 41 35 13 4 3 4 0 79 8 822
2011 Non-supervisor 34 34 14 6 4 8 0 74 11 2759
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 5 95 892
2018 Non-supervisor 7 93 3324

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 46
2018 Non-supervisor 38 231

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 69 46
2018 Non-supervisor 80 231

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 46
2018 Non-supervisor 3 231

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 46
2018 Non-supervisor 0 231

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 46
2018 Non-supervisor 8 231

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Supervisor 25 46
2018 Non-supervisor 27 231

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 46
2018 Non-supervisor 22 231

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 46
2018 Non-supervisor 17 231

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 46
2018 Non-supervisor 26 231

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Supervisor 29 46
2018 Non-supervisor 17 231

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 46
2018 Non-supervisor 8 231

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Supervisor 14 46
2018 Non-supervisor 17 231

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Supervisor 17 46
2018 Non-supervisor 15 231

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 46
2018 Non-supervisor 0 231

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 23 46
2018 Non-supervisor 30 232

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 12 46
2018 Non-supervisor 13 232

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 46
2018 Non-supervisor 51 232

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 44
2018 Non-supervisor 13 223

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 0 44
2018 Non-supervisor 2 223

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 44
2018 Non-supervisor 25 223

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Supervisor 46 44
2018 Non-supervisor 52 223

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Supervisor 67 44
2018 Non-supervisor 58 223

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 44
2018 Non-supervisor 13 223

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 24 21 1 1 25 5 66 4 893
2018 Non-supervisor 20 15 21 4 3 31 6 56 11 3320
2017 Supervisor 23 20 18 2 1 28 7 67 5 973
2017 Non-supervisor 19 16 18 3 3 32 9 60 10 3650
2014 Supervisor 25 18 18 2 2 29 6 65 6 939
2014 Non-supervisor 20 14 18 3 2 33 9 59 9 3861

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 34 15 3 1 8 1 79 4 891
2018 Non-supervisor 34 27 18 4 3 13 1 71 8 3326
2017 Supervisor 39 33 15 2 1 9 2 80 3 971
2017 Non-supervisor 33 28 16 3 3 15 2 74 7 3645
2014 Supervisor 38 29 15 2 2 13 1 78 4 940
2014 Non-supervisor 33 25 17 3 2 18 2 73 6 3862
2011 Supervisor 50 33 9 2 1 5 0 88 3 822
2011 Non-supervisor 40 34 12 4 2 8 0 80 6 2758
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Stress and Well-Being

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 22 28 17 21 0 1 34 38 891
2018 Non-supervisor 16 22 23 16 21 0 2 39 37 3332
2017 Supervisor 12 20 21 18 27 0 1 33 45 975
2017 Non-supervisor 15 19 20 18 26 1 2 34 45 3653

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 19 30 27 18 0 0 25 45 895
2018 Non-supervisor 23 28 27 14 8 0 1 51 22 3329
2017 Supervisor 7 19 31 24 17 0 0 27 42 974
2017 Non-supervisor 23 29 27 13 7 0 1 52 21 3657

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 27 32 19 13 0 1 36 32 888
2018 Non-supervisor 29 27 22 11 7 1 3 58 19 3316
2017 Supervisor 10 30 28 19 12 1 0 40 31 974
2017 Non-supervisor 29 29 21 11 6 1 3 60 18 3643

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 20 32 21 17 0 0 29 38 889
2018 Non-supervisor 28 24 21 14 10 1 2 53 25 3318
2017 Supervisor 9 25 27 22 16 0 1 34 39 974
2017 Non-supervisor 26 25 22 13 10 1 3 54 24 3647

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 30 23 12 9 0 2 56 21 894
2018 Non-supervisor 54 22 12 3 3 1 6 81 7 3306
2017 Supervisor 25 32 22 12 8 0 2 58 20 976
2017 Non-supervisor 52 22 11 4 2 1 9 82 6 3647

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 25 25 18 13 0 0 44 31 893
2018 Non-supervisor 33 26 20 10 9 0 1 60 19 3324
2017 Supervisor 15 31 30 13 10 0 1 47 23 972
2017 Non-supervisor 33 29 19 10 7 0 2 63 17 3640

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 38 30 9 4 0 1 57 13 891
2018 Non-supervisor 30 32 22 8 5 1 2 64 14 3307
2017 Supervisor 25 38 22 10 4 0 1 64 14 973
2017 Non-supervisor 33 31 18 10 5 1 2 66 15 3636

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 33 31 19 7 0 0 43 26 894
2018 Non-supervisor 27 30 23 11 7 1 1 58 18 3311
2017 Supervisor 14 28 31 18 8 0 0 43 26 970
2017 Non-supervisor 27 30 21 12 6 1 2 59 19 3638

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 35 25 12 7 0 0 57 19 888
2018 Non-supervisor 31 29 22 10 6 1 2 61 16 3298
2017 Supervisor 24 34 23 11 6 0 1 59 18 972
2017 Non-supervisor 33 28 19 10 6 1 2 63 17 3639

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 29 27 16 10 0 0 47 26 893
2018 Non-supervisor 32 30 21 10 6 1 1 63 16 3292
2017 Supervisor 18 30 26 14 11 0 1 49 25 971
2017 Non-supervisor 31 32 19 10 6 0 2 65 16 3627

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 27 15 4 3 0 1 77 7 885
2018 Non-supervisor 53 23 13 4 4 1 3 79 8 3295
2017 Supervisor 52 24 13 6 2 0 1 78 8 974
2017 Non-supervisor 54 23 12 4 3 0 3 80 7 3646

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 15 6 2 2 0 4 89 4 887
2018 Non-supervisor 66 15 7 2 3 1 5 86 6 3303

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 10 6 1 2 1 3 90 4 892
2018 Non-supervisor 70 11 6 3 4 1 4 86 8 3304
2017 Supervisor 77 11 5 2 2 1 2 90 4 975
2017 Non-supervisor 72 12 5 4 3 1 4 88 7 3650

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 30 12 3 2 0 1 83 5 886
2018 Non-supervisor 60 23 9 4 2 0 2 85 6 3302
2017 Supervisor 55 30 8 3 1 0 1 87 5 975
2017 Non-supervisor 61 23 8 3 2 0 3 86 6 3648

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 24 12 5 3 0 1 79 8 882
2018 Non-supervisor 58 19 10 5 5 1 2 79 11 3295
2017 Supervisor 61 24 7 3 4 1 1 86 7 971
2017 Non-supervisor 62 17 8 5 4 0 3 82 9 3644

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 34 17 5 2 0 0 76 7 881
2018 Non-supervisor 59 6 2 1 0 0 31 94 2 3277
2017 Supervisor 45 33 14 5 1 0 1 79 7 975
2017 Non-supervisor 61 6 2 1 1 0 29 95 2 3644

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 21 9 2 1 0 2 88 2 882
2018 Non-supervisor 68 15 6 2 1 1 8 90 3 3287
2017 Supervisor 64 23 8 3 1 0 2 88 3 968
2017 Non-supervisor 71 13 4 2 1 0 9 93 3 3635

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 78 12 4 2 2 0 2 92 4 885
2018 Non-supervisor 53 14 10 7 11 0 3 70 19 3301
2017 Supervisor 76 13 4 2 2 0 2 92 4 975
2017 Non-supervisor 51 16 10 8 11 0 4 70 20 3653

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 29 14 4 2 0 1 80 6 883
2018 Non-supervisor 47 27 14 6 3 0 2 76 9 3304
2017 Supervisor 55 28 12 3 1 0 2 84 4 970
2017 Non-supervisor 51 26 13 5 3 0 3 79 7 3648

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 26 42 20 5 0 0 32 26 895
2018 Non-supervisor 16 34 33 12 5 0 0 50 16 3342
2017 Supervisor 6 23 45 18 8 0 0 29 26 974
2017 Non-supervisor 15 32 36 12 5 0 0 47 17 3658

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 25 40 17 6 0 0 23 37 885
2018 Non-supervisor 10 16 38 24 12 0 0 36 26 3277
2017 Supervisor 10 25 42 17 5 0 0 22 35 975
2017 Non-supervisor 7 17 40 24 12 0 1 36 23 3647

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 43 16 7 3 1 0 74 10 894
2018 Non-supervisor 27 38 18 9 5 3 0 67 15 3316
2017 Supervisor 17 43 19 11 6 3 0 63 18 973
2017 Non-supervisor 17 34 20 12 8 8 1 57 22 3657

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 40 19 11 6 1 0 64 17 896
2018 Non-supervisor 26 34 18 11 8 3 0 62 19 3319
2017 Supervisor 17 42 18 16 6 1 0 60 22 975
2017 Non-supervisor 19 37 18 13 9 3 1 58 23 3656
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Compensation

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 28 27 15 13 1 0 15 85 896
2018 Non-supervisor 20 25 25 14 14 1 1 21 79 3329
2017 Supervisor 16 23 25 16 17 2 1 16 84 974
2017 Non-supervisor 20 21 22 14 18 3 1 21 79 3661

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 739
2018 Non-supervisor 28 2574
2017 Supervisor 20 784
2017 Non-supervisor 29 2791

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 739
2018 Non-supervisor 36 2574
2017 Supervisor 39 784
2017 Non-supervisor 38 2791

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 24 739
2018 Non-supervisor 28 2574
2017 Supervisor 19 784
2017 Non-supervisor 27 2791

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 59 739
2018 Non-supervisor 43 2574
2017 Supervisor 69 784
2017 Non-supervisor 49 2791

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 7 739
2018 Non-supervisor 8 2574
2017 Supervisor 6 784
2017 Non-supervisor 7 2791

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 43 739
2018 Non-supervisor 25 2574

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 33 739
2018 Non-supervisor 36 2574
2017 Supervisor 39 784
2017 Non-supervisor 40 2791

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 3 33 24 13 8 19 723
2018 Non-supervisor 4 44 20 11 5 16 2465
2017 Supervisor 3 41 21 15 5 15 779
2017 Non-supervisor 4 47 18 11 5 15 2726

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 20 80 740
2018 Non-supervisor 31 69 2554

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 23 21 22 20 1 4 34 44 741
2018 Non-supervisor 11 22 19 18 22 2 6 36 44 2569
2017 Supervisor 8 18 16 20 30 1 8 29 54 790
2017 Non-supervisor 10 20 16 19 25 2 8 34 49 2809

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 8 15 21 48 3 3 11 73 741
2018 Non-supervisor 5 14 16 20 40 2 4 20 64 2568
2017 Supervisor 2 5 8 20 57 1 7 8 83 790
2017 Non-supervisor 4 9 11 16 52 2 6 13 75 2808

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 18 18 10 10 1 6 60 21 891
2018 Non-supervisor 34 19 16 10 12 2 7 58 24 3319
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