2018 Public Service Employee Survey Results by Theme for Administrative Tribunals Support Service of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 42 11 7 2 0 0 80 9 101
2018 AS-01 42 50 0 8 0 0 0 92 8 12
2018 AS-02 40 48 4 8 0 0 0 88 8 25
2018 AS-03 29 46 14 7 4 0 0 75 11 28
2018 AS-04 50 25 17 8 0 0 0 75 8 12
2018 AS-05 42 42 8 0 8 0 0 83 8 12
2017 AS 40 39 8 6 6 0 0 79 13 98
2017 AS-01 31 15 8 23 23 0 0 46 46 13
2017 AS-02 40 48 4 0 8 0 0 88 8 25
2017 AS-03 43 53 0 0 4 0 0 96 4 25
2017 AS-05 38 39 24 0 0 0 0 76 0 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 39 8 6 4 1 0 82 10 100
2018 AS-01 46 38 0 8 0 8 0 92 8 13
2018 AS-02 56 36 4 4 0 0 0 92 4 25
2018 AS-03 22 52 4 11 11 0 0 74 22 27
2018 AS-04 50 50 0 0 0 0 0 100 0 12
2018 AS-05 42 25 25 0 8 0 0 67 8 12
2017 AS 45 33 8 6 5 2 0 80 11 98
2017 AS-01 31 38 8 8 8 8 0 75 17 13
2017 AS-02 49 31 8 4 8 0 0 80 12 25
2017 AS-03 38 37 8 8 8 0 0 76 16 25
2017 AS-05 61 31 8 0 0 0 0 92 0 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 60 24 13 3 0 0 0 84 3 101
2018 AS-01 62 31 8 0 0 0 0 92 0 13
2018 AS-02 52 32 12 4 0 0 0 84 4 25
2018 AS-03 61 18 14 7 0 0 0 79 7 28
2018 AS-04 50 33 17 0 0 0 0 83 0 12
2018 AS-05 67 17 17 0 0 0 0 83 0 12
2017 AS 56 32 7 3 2 0 0 88 5 98
2017 AS-01 38 38 15 8 0 0 0 77 8 13
2017 AS-02 53 40 4 0 4 0 0 92 4 25
2017 AS-03 59 33 4 0 4 0 0 92 4 25
2017 AS-05 61 24 16 0 0 0 0 84 0 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 37 13 2 0 0 0 85 2 100
2018 AS-01 62 38 0 0 0 0 0 100 0 13
2018 AS-02 48 40 12 0 0 0 0 88 0 25
2018 AS-03 44 41 7 7 0 0 0 85 7 27
2018 AS-04 42 42 17 0 0 0 0 83 0 12
2018 AS-05 50 33 17 0 0 0 0 83 0 12
2017 AS 48 35 7 4 4 1 0 84 8 97
2017 AS-01 38 31 8 8 15 0 0 69 23 13
2017 AS-02 45 47 0 4 4 0 0 92 8 25
2017 AS-03 43 41 8 4 4 0 0 84 8 25
2017 AS-05 66 17 17 0 0 0 0 83 0 12

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 33 18 6 3 1 0 73 9 100
2018 AS-01 54 15 15 8 0 8 0 75 8 13
2018 AS-02 61 26 13 0 0 0 0 87 0 23
2018 AS-03 18 54 11 7 11 0 0 71 18 28
2018 AS-04 50 25 25 0 0 0 0 75 0 12
2018 AS-05 25 33 25 17 0 0 0 58 17 12
2017 AS 41 30 16 5 5 3 0 73 11 97
2017 AS-01 33 25 8 0 25 8 0 64 27 12
2017 AS-02 45 31 12 4 4 4 0 79 8 25
2017 AS-03 34 41 12 8 4 0 0 76 12 25
2017 AS-05 46 24 24 7 0 0 0 69 7 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 38 37 16 7 2 0 0 75 9 100
2018 AS-01 46 23 23 8 0 0 0 69 8 13
2018 AS-02 65 30 4 0 0 0 0 96 0 23
2018 AS-03 14 57 18 4 7 0 0 71 11 28
2018 AS-04 50 33 8 8 0 0 0 83 8 12
2018 AS-05 25 42 17 17 0 0 0 67 17 12
2017 AS 43 33 14 4 5 1 0 77 9 98
2017 AS-01 38 23 8 0 23 8 0 67 25 13
2017 AS-02 49 39 8 0 4 0 0 88 4 25
2017 AS-03 34 41 12 8 4 0 0 76 12 25
2017 AS-05 46 23 31 0 0 0 0 69 0 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 21 25 14 5 1 2 55 19 101
2018 AS-01 38 23 23 8 8 0 0 62 15 13
2018 AS-02 33 17 33 13 0 4 0 52 13 24
2018 AS-03 36 25 11 14 11 0 4 63 26 28
2018 AS-04 33 17 42 8 0 0 0 50 8 12
2018 AS-05 17 17 42 17 8 0 0 33 25 12
2017 AS 38 22 18 12 8 2 0 61 21 98
2017 AS-01 38 23 8 0 31 0 0 62 31 13
2017 AS-02 28 23 24 16 8 0 0 52 24 25
2017 AS-03 38 21 12 21 4 4 0 62 26 25
2017 AS-05 53 24 16 7 0 0 0 77 7 13
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 54 31 6 5 3 0 1 86 8 100
2018 AS-01 62 15 23 0 0 0 0 77 0 13
2018 AS-02 79 17 0 4 0 0 0 96 4 24
2018 AS-03 43 39 0 4 11 0 4 85 15 28
2018 AS-04 42 33 8 17 0 0 0 75 17 12
2018 AS-05 50 33 8 8 0 0 0 83 8 12
2017 AS 65 18 3 5 6 2 0 85 11 98
2017 AS-01 69 8 0 8 8 8 0 83 17 13
2017 AS-02 60 27 0 4 8 0 0 88 12 25
2017 AS-03 71 8 4 8 8 0 0 80 16 25
2017 AS-05 77 15 8 0 0 0 0 92 0 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 40 6 4 3 1 0 87 7 100
2018 AS-01 54 31 0 8 0 8 0 92 8 13
2018 AS-02 58 38 4 0 0 0 0 96 0 24
2018 AS-03 36 46 4 4 11 0 0 82 14 28
2018 AS-04 33 50 8 8 0 0 0 83 8 12
2018 AS-05 58 25 17 0 0 0 0 83 0 12
2017 AS 57 30 5 1 7 0 0 87 8 98
2017 AS-01 46 38 0 0 15 0 0 85 15 13
2017 AS-02 53 24 12 4 8 0 0 76 12 25
2017 AS-03 67 28 0 0 4 0 0 96 4 25
2017 AS-05 69 31 0 0 0 0 0 100 0 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 59 22 11 4 4 0 0 81 8 100
2018 AS-01 62 15 15 8 0 0 0 77 8 13
2018 AS-02 83 13 4 0 0 0 0 96 0 24
2018 AS-03 46 32 4 4 14 0 0 79 18 28
2018 AS-04 58 25 17 0 0 0 0 83 0 12
2018 AS-05 50 25 17 8 0 0 0 75 8 12
2017 AS 68 19 3 5 5 0 0 87 10 98
2017 AS-01 69 15 0 0 15 0 0 85 15 13
2017 AS-02 64 28 4 4 0 0 0 92 4 25
2017 AS-03 76 12 4 0 8 0 0 88 8 25
2017 AS-05 77 16 0 7 0 0 0 93 7 13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 34 15 7 3 6 0 74 11 101
2018 AS-01 62 23 8 0 0 8 0 92 0 13
2018 AS-02 56 24 4 4 0 12 0 91 5 25
2018 AS-03 11 48 22 7 11 0 0 59 19 27
2018 AS-04 33 50 8 0 0 8 0 91 0 12
2018 AS-05 25 33 25 8 0 8 0 64 9 12
2017 AS 35 28 9 10 5 12 0 72 18 98
2017 AS-01 31 15 8 15 15 15 0 55 36 13
2017 AS-02 32 40 4 8 0 16 0 86 10 25
2017 AS-03 40 23 8 8 12 8 0 69 22 25
2017 AS-05 46 30 8 16 0 0 0 76 16 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 27 14 14 8 5 0 63 23 102
2018 AS-01 62 8 8 15 0 8 0 75 17 13
2018 AS-02 52 16 12 12 0 8 0 74 13 25
2018 AS-03 14 43 11 14 18 0 0 57 32 28
2018 AS-04 25 33 25 0 0 17 0 70 0 12
2018 AS-05 8 42 17 17 17 0 0 50 33 12
2017 AS 33 29 12 11 6 7 0 67 19 97
2017 AS-01 38 15 0 15 15 15 0 64 36 13
2017 AS-02 32 28 20 8 0 12 0 68 9 25
2017 AS-03 36 27 4 12 17 4 0 66 30 25
2017 AS-05 42 33 9 17 0 0 0 74 17 12

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 26 25 12 7 6 0 53 20 102
2018 AS-01 38 15 23 0 15 8 0 58 17 13
2018 AS-02 36 32 12 12 0 8 0 74 13 25
2018 AS-03 14 29 29 14 11 4 0 44 26 28
2018 AS-04 8 42 33 8 0 8 0 55 9 12
2018 AS-05 17 17 25 25 8 8 0 36 36 12
2017 AS 26 29 18 7 8 12 0 62 18 98
2017 AS-01 23 23 0 15 15 23 0 60 40 13
2017 AS-02 24 32 20 8 4 12 0 64 14 25
2017 AS-03 25 34 17 0 16 8 0 64 18 25
2017 AS-05 38 15 31 8 0 8 0 58 9 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 32 14 21 11 2 0 54 32 102
2018 AS-01 31 31 23 8 8 0 0 62 15 13
2018 AS-02 36 28 8 16 8 4 0 67 25 25
2018 AS-03 7 36 18 18 21 0 0 43 39 28
2018 AS-04 8 42 8 33 0 8 0 55 36 12
2018 AS-05 17 25 17 25 17 0 0 42 42 12
2017 AS 25 33 15 7 11 9 0 63 20 98
2017 AS-01 31 23 15 8 8 15 0 64 18 13
2017 AS-02 24 36 12 4 12 12 0 68 18 25
2017 AS-03 17 32 21 8 19 4 0 50 28 25
2017 AS-05 38 39 8 7 8 0 0 77 15 13
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 37 9 11 3 0 0 77 14 100
2018 AS-01 42 33 17 8 0 0 0 75 8 12
2018 AS-02 58 25 0 17 0 0 0 83 17 24
2018 AS-03 36 36 4 14 11 0 0 71 25 28
2018 AS-04 33 58 8 0 0 0 0 92 0 12
2018 AS-05 25 50 25 0 0 0 0 75 0 12
2017 AS 42 34 10 5 7 2 0 77 12 98
2017 AS-01 46 31 0 0 15 8 0 83 17 13
2017 AS-02 36 39 12 8 4 0 0 76 12 25
2017 AS-03 48 27 17 0 8 0 0 76 8 25
2017 AS-05 38 62 0 0 0 0 0 100 0 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 37 12 11 4 0 0 73 15 101
2018 AS-01 33 33 8 25 0 0 0 67 25 12
2018 AS-02 44 40 12 4 0 0 0 84 4 25
2018 AS-03 29 43 4 14 11 0 0 71 25 28
2018 AS-04 42 33 17 0 8 0 0 75 8 12
2018 AS-05 25 42 17 17 0 0 0 67 17 12
2017 AS 42 38 8 7 4 1 0 80 11 98
2017 AS-01 54 23 8 8 8 0 0 77 15 13
2017 AS-02 32 47 4 12 4 0 0 80 16 25
2017 AS-03 44 44 8 0 4 0 0 88 4 25
2017 AS-05 46 47 8 0 0 0 0 92 0 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 27 10 15 8 14 6 59 28 101
2018 AS-01 15 23 15 15 8 23 0 50 30 13
2018 AS-02 17 21 8 13 4 33 4 60 27 24
2018 AS-03 11 32 7 21 11 7 11 52 39 28
2018 AS-04 25 42 8 8 8 0 8 73 18 12
2018 AS-05 33 17 25 8 8 8 0 55 18 12
2017 AS 17 18 17 13 8 21 6 48 28 98
2017 AS-01 15 23 8 15 15 23 0 50 40 13
2017 AS-02 4 16 20 16 4 27 12 34 33 25
2017 AS-03 21 12 15 12 12 27 0 46 34 25
2017 AS-05 23 8 31 8 0 16 15 44 11 13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 35 10 6 2 0 1 82 8 100
2018 AS-01 62 31 8 0 0 0 0 92 0 13
2018 AS-02 63 17 8 8 0 0 4 83 9 24
2018 AS-03 32 46 4 11 7 0 0 79 18 28
2018 AS-04 42 50 8 0 0 0 0 92 0 12
2018 AS-05 50 25 17 8 0 0 0 75 8 12
2017 AS 54 26 7 5 5 2 1 82 10 98
2017 AS-01 54 23 0 0 15 8 0 83 17 13
2017 AS-02 56 24 8 8 0 0 4 83 8 25
2017 AS-03 55 29 0 8 8 0 0 84 16 25
2017 AS-05 69 23 8 0 0 0 0 92 0 13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 40 5 5 10 0 5 79 16 20
2017 AS 39 18 26 3 0 11 4 67 4 28

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 38 2 14 4 0 1 80 18 99
2018 AS-01 42 42 8 0 8 0 0 83 8 12
2018 AS-02 48 32 0 20 0 0 0 80 20 25
2018 AS-03 44 15 0 26 11 0 4 62 38 27
2018 AS-04 33 50 8 8 0 0 0 83 8 12
2018 AS-05 8 83 0 8 0 0 0 92 8 12
2017 AS 49 33 3 11 4 0 0 81 15 98
2017 AS-01 62 8 0 31 0 0 0 69 31 13
2017 AS-02 44 40 4 8 4 0 0 84 12 25
2017 AS-03 44 36 0 8 12 0 0 79 21 25
2017 AS-05 53 31 8 8 0 0 0 84 8 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 48 9 4 3 0 0 84 7 101
2018 AS-01 33 42 25 0 0 0 0 75 0 12
2018 AS-02 36 44 4 8 8 0 0 80 16 25
2018 AS-03 39 46 7 4 4 0 0 86 7 28
2018 AS-04 50 33 17 0 0 0 0 83 0 12
2018 AS-05 25 75 0 0 0 0 0 100 0 12
2017 AS 39 44 5 7 3 0 1 84 10 98
2017 AS-01 31 31 8 23 8 0 0 62 31 13
2017 AS-02 40 48 0 8 4 0 0 88 12 25
2017 AS-03 34 41 12 4 4 0 4 79 8 25
2017 AS-05 46 46 8 0 0 0 0 92 0 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 52 38 4 2 4 0 0 90 6 100
2018 AS-01 42 42 0 8 8 0 0 83 17 12
2018 AS-02 44 44 4 4 4 0 0 88 8 25
2018 AS-03 56 33 4 0 7 0 0 89 7 27
2018 AS-04 50 42 8 0 0 0 0 92 0 12
2018 AS-05 58 33 8 0 0 0 0 92 0 12
2017 AS 46 40 4 6 3 0 0 87 9 98
2017 AS-01 31 46 0 15 8 0 0 77 23 13
2017 AS-02 44 40 0 12 4 0 0 84 16 25
2017 AS-03 43 41 8 4 4 0 0 83 8 25
2017 AS-05 68 24 8 0 0 0 0 92 0 13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 31 16 9 7 2 1 67 16 101
2018 AS-01 54 15 0 15 8 8 0 75 25 13
2018 AS-02 50 21 4 17 0 4 4 77 18 24
2018 AS-03 25 36 18 4 18 0 0 61 21 28
2018 AS-04 25 42 17 17 0 0 0 67 17 12
2018 AS-05 17 42 42 0 0 0 0 58 0 12
2017 AS 48 23 7 9 6 7 0 76 16 97
2017 AS-01 46 31 0 0 15 8 0 83 17 13
2017 AS-02 53 19 4 8 8 8 0 78 18 25
2017 AS-03 37 17 9 15 9 13 0 63 28 24
2017 AS-05 61 31 0 8 0 0 0 92 8 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 23 24 17 19 13 4 2 49 33 102
2018 AS-01 46 8 0 15 23 8 0 58 42 13
2018 AS-02 28 28 8 20 12 4 0 58 33 25
2018 AS-03 14 25 14 21 18 4 4 42 42 28
2018 AS-04 8 42 33 8 8 0 0 50 17 12
2018 AS-05 8 25 33 25 8 0 0 33 33 12
2017 AS 31 23 8 13 14 5 5 60 30 98
2017 AS-01 38 23 8 0 23 8 0 67 25 13
2017 AS-02 24 12 12 16 24 4 8 41 45 25
2017 AS-03 23 25 4 15 16 8 8 58 37 25
2017 AS-05 38 47 8 7 0 0 0 85 7 13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 45 33 12 5 6 0 0 77 11 101
2018 AS-01 54 15 8 15 8 0 0 69 23 13
2018 AS-02 52 32 12 4 0 0 0 84 4 25
2018 AS-03 25 36 18 4 18 0 0 61 21 28
2018 AS-04 67 25 8 0 0 0 0 92 0 12
2018 AS-05 42 42 8 8 0 0 0 83 8 12
2017 AS 47 30 8 10 4 0 0 77 14 98
2017 AS-01 38 31 8 15 8 0 0 69 23 13
2017 AS-02 40 31 12 8 8 0 0 72 16 25
2017 AS-03 32 44 12 12 0 0 0 75 12 25
2017 AS-05 61 23 8 8 0 0 0 84 8 13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 45 33 12 5 5 0 0 78 10 100
2018 AS-01 54 15 15 0 15 0 0 69 15 13
2018 AS-02 64 28 4 4 0 0 0 92 4 25
2018 AS-03 26 30 22 11 11 0 0 56 22 27
2018 AS-04 58 33 8 0 0 0 0 92 0 12
2018 AS-05 33 58 8 0 0 0 0 92 0 12
2017 AS 55 26 7 5 5 1 1 82 10 98
2017 AS-01 69 15 0 0 8 8 0 92 8 13
2017 AS-02 53 27 8 0 12 0 0 80 12 25
2017 AS-03 38 33 12 8 4 0 4 74 13 25
2017 AS-05 69 24 0 7 0 0 0 93 7 13

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 42 5 6 5 0 0 84 11 100
2018 AS-01 46 31 8 0 15 0 0 77 15 13
2018 AS-02 60 28 4 8 0 0 0 88 8 25
2018 AS-03 30 44 7 7 11 0 0 74 19 27
2018 AS-04 42 58 0 0 0 0 0 100 0 12
2018 AS-05 33 58 0 8 0 0 0 92 8 12
2017 AS 48 38 7 5 2 0 0 86 7 98
2017 AS-01 54 23 0 8 15 0 0 77 23 13
2017 AS-02 45 44 12 0 0 0 0 88 0 25
2017 AS-03 40 44 8 8 0 0 0 83 8 25
2017 AS-05 61 39 0 0 0 0 0 100 0 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 42 12 7 4 4 1 76 11 102
2018 AS-01 38 15 15 8 15 8 0 58 25 13
2018 AS-02 48 28 16 0 0 4 4 83 0 25
2018 AS-03 11 57 18 4 7 4 0 70 11 28
2018 AS-04 42 50 0 8 0 0 0 92 8 12
2018 AS-05 25 58 0 17 0 0 0 83 17 12
2017 AS 36 32 14 4 7 5 1 73 12 98
2017 AS-01 38 38 0 8 8 8 0 83 17 13
2017 AS-02 32 20 24 0 16 8 0 57 18 25
2017 AS-03 27 21 21 12 8 7 4 54 23 25
2017 AS-05 53 39 8 0 0 0 0 92 0 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 64 20 10 1 2 1 2 87 3 100
2018 AS-01 67 8 17 0 8 0 0 75 8 12
2018 AS-02 76 16 0 0 0 0 8 100 0 25
2018 AS-03 41 30 22 0 4 4 0 73 4 27
2018 AS-04 75 8 8 8 0 0 0 83 8 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 54 32 5 5 1 1 2 88 6 98
2017 AS-01 54 31 0 8 0 8 0 92 8 13
2017 AS-02 57 31 8 4 0 0 0 88 4 25
2017 AS-03 43 37 8 4 0 0 8 87 5 25
2017 AS-05 61 39 0 0 0 0 0 100 0 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 33 12 5 3 0 0 80 8 102
2018 AS-01 54 31 8 8 0 0 0 85 8 13
2018 AS-02 56 28 12 4 0 0 0 84 4 25
2018 AS-03 50 39 7 0 4 0 0 89 4 28
2018 AS-04 42 25 25 0 8 0 0 67 8 12
2018 AS-05 50 25 17 8 0 0 0 75 8 12
2017 AS 43 39 13 3 1 1 0 83 4 98
2017 AS-01 62 23 15 0 0 0 0 85 0 13
2017 AS-02 36 48 12 4 0 0 0 84 4 25
2017 AS-03 48 45 7 0 0 0 0 93 0 25
2017 AS-05 31 54 0 0 8 8 0 91 9 13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 41 28 30 102
2018 AS-01 23 46 31 13
2018 AS-02 44 28 28 25
2018 AS-03 50 25 25 28
2018 AS-04 42 33 25 12
2018 AS-05 33 17 50 12
2017 AS 28 40 32 98
2017 AS-01 31 46 23 13
2017 AS-02 28 28 44 25
2017 AS-03 33 40 27 25
2017 AS-05 24 53 23 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 AS 14 10 67 0 7 2 42
2018 AS-02 9 9 55 0 18 9 11
2018 AS-03 29 14 57 0 0 0 14
2017 AS 15 18 51 0 8 8 27
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 61 32 3 1 2 1 0 94 3 101
2018 AS-01 62 23 8 0 0 8 0 92 0 13
2018 AS-02 72 24 4 0 0 0 0 96 0 25
2018 AS-03 57 36 0 0 7 0 0 93 7 28
2018 AS-04 58 33 8 0 0 0 0 92 0 12
2018 AS-05 42 50 0 8 0 0 0 92 8 12
2017 AS 50 35 10 4 1 0 0 85 5 98
2017 AS-01 54 15 15 15 0 0 0 69 15 13
2017 AS-02 32 51 8 8 0 0 0 84 8 25
2017 AS-03 52 33 11 0 4 0 0 85 4 25
2017 AS-05 61 39 0 0 0 0 0 100 0 13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 35 41 15 5 3 1 0 77 8 102
2018 AS-01 54 23 0 15 0 8 0 83 17 13
2018 AS-02 56 24 20 0 0 0 0 80 0 25
2018 AS-03 14 46 25 4 11 0 0 61 14 28
2018 AS-04 33 67 0 0 0 0 0 100 0 12
2018 AS-05 25 42 17 17 0 0 0 67 17 12
2017 AS 42 34 10 6 3 4 0 79 10 98
2017 AS-01 46 15 8 15 8 8 0 67 25 13
2017 AS-02 40 40 16 0 0 4 0 84 0 25
2017 AS-03 27 44 8 8 8 4 0 74 17 25
2017 AS-05 53 39 8 0 0 0 0 92 0 13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 7 24 24 31 15 0 0 46 31 101
2018 AS-01 0 8 23 46 23 0 0 69 8 13
2018 AS-02 0 12 32 36 20 0 0 56 12 25
2018 AS-03 11 19 26 30 15 0 0 44 30 27
2018 AS-04 8 58 17 17 0 0 0 17 67 12
2018 AS-05 25 25 25 25 0 0 0 25 50 12
2017 AS 7 27 27 25 9 2 3 35 36 96
2017 AS-01 8 31 15 23 23 0 0 46 38 13
2017 AS-02 0 20 40 20 8 4 8 32 23 25
2017 AS-03 17 24 17 33 9 0 0 41 41 24
2017 AS-05 0 25 41 17 0 9 9 21 30 12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 11 21 20 25 22 2 0 48 32 102
2018 AS-01 15 0 8 31 31 15 0 73 18 13
2018 AS-02 0 8 32 36 24 0 0 60 8 25
2018 AS-03 7 36 18 14 25 0 0 39 43 28
2018 AS-04 17 17 8 33 25 0 0 58 33 12
2018 AS-05 25 25 33 17 0 0 0 17 50 12
2017 AS 10 12 25 29 11 6 7 46 25 96
2017 AS-01 23 23 8 15 23 0 8 42 50 13
2017 AS-02 4 9 34 25 4 16 8 38 17 24
2017 AS-03 9 9 31 30 9 4 9 44 20 24
2017 AS-05 0 23 16 23 15 8 16 49 30 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 10 19 38 18 13 2 1 32 30 101
2018 AS-01 8 8 31 23 23 0 8 50 17 13
2018 AS-02 8 17 33 17 21 4 0 39 26 24
2018 AS-03 14 25 39 14 4 4 0 19 41 28
2018 AS-04 8 0 50 33 8 0 0 42 8 12
2018 AS-05 8 25 50 17 0 0 0 17 33 12
2017 AS 15 19 26 21 9 6 4 33 38 98
2017 AS-01 8 23 46 15 8 0 0 23 31 13
2017 AS-02 16 20 16 8 20 12 8 35 45 25
2017 AS-03 23 17 23 25 0 8 4 28 45 25
2017 AS-05 7 24 15 31 8 8 8 46 37 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 3 4 36 33 23 0 1 56 7 102
2018 AS-01 8 8 8 23 46 0 8 75 17 13
2018 AS-02 0 0 36 36 28 0 0 64 0 25
2018 AS-03 7 4 29 39 21 0 0 61 11 28
2018 AS-04 0 0 50 33 17 0 0 50 0 12
2018 AS-05 0 8 50 42 0 0 0 42 8 12
2017 AS 2 6 35 33 16 3 4 53 9 96
2017 AS-01 0 8 23 31 15 8 15 60 10 13
2017 AS-02 0 4 44 24 20 4 4 48 4 25
2017 AS-03 0 0 34 39 23 0 4 64 0 24
2017 AS-05 0 16 42 34 0 9 0 37 17 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 8 24 27 24 14 2 2 39 33 102
2018 AS-01 8 15 15 31 23 0 8 58 25 13
2018 AS-02 0 20 24 36 12 8 0 52 22 25
2018 AS-03 14 25 25 18 14 0 4 33 41 28
2018 AS-04 8 8 58 17 8 0 0 25 17 12
2018 AS-05 8 42 17 25 8 0 0 33 50 12
2017 AS 9 15 26 19 21 3 7 45 26 96
2017 AS-01 15 15 8 23 15 0 23 50 40 13
2017 AS-02 8 16 24 20 20 4 8 45 27 25
2017 AS-03 9 17 22 16 30 4 3 49 28 24
2017 AS-05 0 0 58 9 16 9 9 30 0 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 12 20 26 23 11 4 5 37 35 101
2018 AS-01 23 8 8 31 8 15 8 50 40 13
2018 AS-02 4 8 32 28 16 8 4 50 14 25
2018 AS-03 19 19 22 22 15 0 4 38 38 27
2018 AS-04 8 33 33 17 8 0 0 25 42 12
2018 AS-05 8 42 33 8 0 0 8 9 55 12
2017 AS 11 12 23 24 20 6 5 49 25 96
2017 AS-01 23 15 8 23 15 15 0 45 45 13
2017 AS-02 12 16 16 24 20 8 4 50 32 25
2017 AS-03 13 13 17 24 21 4 7 51 29 24
2017 AS-05 0 0 33 33 17 9 8 60 0 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 13 14 33 20 15 4 2 36 28 102
2018 AS-01 8 8 31 15 23 0 15 45 18 13
2018 AS-02 4 16 24 24 20 12 0 50 23 25
2018 AS-03 21 14 32 18 14 0 0 32 36 28
2018 AS-04 17 8 42 17 17 0 0 33 25 12
2018 AS-05 0 33 50 8 0 8 0 9 36 12
2017 AS 10 18 25 21 14 4 7 39 32 98
2017 AS-01 15 15 15 15 23 8 8 45 36 13
2017 AS-02 8 20 24 24 12 4 8 41 32 25
2017 AS-03 8 11 36 16 17 4 8 38 22 25
2017 AS-05 8 7 31 23 15 8 8 45 18 13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 58 24 11 2 5 0 1 82 7 102
2018 AS-01 85 8 8 0 0 0 0 92 0 13
2018 AS-02 64 20 12 4 0 0 0 84 4 25
2018 AS-03 32 36 11 4 14 0 4 70 19 28
2018 AS-04 67 25 8 0 0 0 0 92 0 12
2018 AS-05 58 33 8 0 0 0 0 92 0 12
2017 AS 57 20 11 7 4 1 0 77 11 98
2017 AS-01 54 8 8 15 8 8 0 67 25 13
2017 AS-02 53 31 8 4 4 0 0 84 8 25
2017 AS-03 51 25 12 8 4 0 0 76 12 25
2017 AS-05 69 16 15 0 0 0 0 85 0 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 57 32 4 3 3 0 1 90 6 102
2018 AS-01 62 23 15 0 0 0 0 85 0 13
2018 AS-02 64 36 0 0 0 0 0 100 0 25
2018 AS-03 39 36 4 7 11 0 4 78 19 28
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2018 AS-05 67 25 0 8 0 0 0 92 8 12
2017 AS 59 26 4 8 3 0 0 85 11 98
2017 AS-01 62 23 8 0 8 0 0 85 8 13
2017 AS-02 53 39 4 0 4 0 0 92 4 25
2017 AS-03 63 17 4 17 0 0 0 79 17 25
2017 AS-05 54 39 0 8 0 0 0 92 8 13

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 36 7 2 3 1 1 88 5 102
2018 AS-01 54 23 8 0 8 8 0 83 8 13
2018 AS-02 56 40 4 0 0 0 0 96 0 25
2018 AS-03 32 36 14 7 7 0 4 70 15 28
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2018 AS-05 50 42 8 0 0 0 0 92 0 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 35 7 3 0 9 4 89 3 100
2018 AS-01 46 38 8 0 0 8 0 92 0 13
2018 AS-02 61 17 0 4 0 13 4 95 5 23
2018 AS-03 25 43 7 7 0 11 7 83 9 28
2018 AS-04 33 33 8 0 0 17 8 89 0 12
2018 AS-05 42 50 8 0 0 0 0 92 0 12
2017 AS 43 30 11 5 5 6 0 77 11 98
2017 AS-01 46 23 0 15 8 8 0 75 25 13
2017 AS-02 52 20 16 0 8 4 0 75 8 25
2017 AS-03 34 41 4 4 8 8 0 82 13 25
2017 AS-05 53 32 15 0 0 0 0 85 0 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 41 5 2 1 4 2 92 3 101
2018 AS-01 54 23 15 0 0 8 0 83 0 13
2018 AS-02 63 29 4 0 0 0 4 96 0 24
2018 AS-03 25 46 7 7 4 7 4 80 12 28
2018 AS-04 42 50 0 0 0 8 0 100 0 12
2018 AS-05 33 67 0 0 0 0 0 100 0 12
2017 AS 51 33 5 8 2 1 0 85 10 98
2017 AS-01 69 23 8 0 0 0 0 92 0 13
2017 AS-02 53 32 4 4 4 4 0 88 8 25
2017 AS-03 34 49 4 8 4 0 0 84 12 25
2017 AS-05 69 23 8 0 0 0 0 92 0 13

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 57 34 6 2 1 0 0 91 3 101
2018 AS-01 62 38 0 0 0 0 0 100 0 13
2018 AS-02 71 29 0 0 0 0 0 100 0 24
2018 AS-03 39 46 4 7 4 0 0 86 11 28
2018 AS-04 67 33 0 0 0 0 0 100 0 12
2018 AS-05 67 17 17 0 0 0 0 83 0 12
2017 AS 57 31 5 4 2 1 0 88 6 98
2017 AS-01 62 23 8 8 0 0 0 85 8 13
2017 AS-02 53 31 4 4 4 4 0 87 8 25
2017 AS-03 51 41 4 0 4 0 0 92 4 25
2017 AS-05 69 31 0 0 0 0 0 100 0 13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 34 13 11 4 2 5 71 16 102
2018 AS-01 54 23 8 8 0 8 0 83 8 13
2018 AS-02 28 44 8 8 0 0 12 82 9 25
2018 AS-03 18 32 11 18 11 4 7 56 32 28
2018 AS-04 25 42 25 8 0 0 0 67 8 12
2018 AS-05 33 33 33 0 0 0 0 67 0 12
2017 AS 36 23 16 9 5 7 4 66 16 98
2017 AS-01 46 8 8 15 15 8 0 58 33 13
2017 AS-02 40 28 12 0 8 4 8 77 9 25
2017 AS-03 32 23 12 17 4 8 4 63 24 25
2017 AS-05 31 31 24 0 0 8 7 72 0 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 38 9 8 5 5 0 77 14 101
2018 AS-01 54 23 0 0 15 8 0 83 17 13
2018 AS-02 40 32 8 8 4 8 0 78 13 25
2018 AS-03 25 43 11 11 7 4 0 70 19 28
2018 AS-04 25 42 17 8 0 8 0 73 9 12
2018 AS-05 42 42 17 0 0 0 0 83 0 12
2017 AS 41 26 15 9 4 3 1 70 14 98
2017 AS-01 46 15 0 15 15 8 0 67 33 13
2017 AS-02 32 32 24 8 0 0 4 67 8 25
2017 AS-03 43 25 17 4 8 4 0 70 13 25
2017 AS-05 46 31 23 0 0 0 0 77 0 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 41 19 5 2 1 0 74 7 100
2018 AS-01 54 23 15 8 0 0 0 77 8 13
2018 AS-02 40 48 8 0 0 4 0 92 0 25
2018 AS-03 19 37 30 7 7 0 0 56 15 27
2018 AS-04 33 42 17 8 0 0 0 75 8 12
2018 AS-05 25 58 17 0 0 0 0 83 0 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 21 19 9 9 14 5 55 22 102
2018 AS-01 31 23 0 8 8 23 8 78 22 13
2018 AS-02 28 20 20 0 0 16 16 71 0 25
2018 AS-03 18 25 21 11 21 4 0 44 33 28
2018 AS-04 17 17 25 0 8 33 0 50 13 12
2018 AS-05 17 25 25 25 8 0 0 42 33 12
2017 AS 29 20 13 7 10 14 6 62 22 98
2017 AS-01 31 23 8 15 8 15 0 64 27 13
2017 AS-02 24 12 24 0 8 23 8 53 12 25
2017 AS-03 29 27 4 12 12 7 8 66 29 25
2017 AS-05 38 24 8 15 8 8 0 66 25 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 10 90 101
2018 AS-02 0 100 25
2018 AS-03 21 79 28
2018 AS-05 0 100 11

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 AS 50 10

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 AS 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 AS 50 10

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 AS 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 16 13 8 5 29 8 59 20 101
2018 AS-01 58 8 0 17 0 17 0 80 20 12
2018 AS-02 20 20 8 4 0 36 12 77 8 25
2018 AS-03 7 18 11 11 14 29 11 41 41 28
2018 AS-04 25 17 17 0 0 33 8 71 0 12
2018 AS-05 17 17 33 8 0 25 0 44 11 12
2017 AS 16 13 13 5 5 39 9 55 20 98
2017 AS-01 23 23 8 8 15 23 0 60 30 13
2017 AS-02 8 16 12 8 0 48 8 55 18 25
2017 AS-03 15 4 8 8 4 44 17 49 31 25
2017 AS-05 23 24 8 0 8 23 15 75 13 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 26 18 6 3 13 3 68 11 101
2018 AS-01 50 17 17 8 0 8 0 73 9 12
2018 AS-02 40 28 12 4 0 12 4 81 5 25
2018 AS-03 18 32 18 11 7 7 7 58 21 28
2018 AS-04 42 25 8 0 0 25 0 89 0 12
2018 AS-05 25 25 25 8 8 8 0 55 18 12
2017 AS 30 29 11 5 5 18 2 73 13 98
2017 AS-01 31 23 15 8 8 15 0 64 18 13
2017 AS-02 28 24 12 4 4 24 4 72 11 25
2017 AS-03 23 37 12 8 4 15 0 71 14 25
2017 AS-05 46 31 0 0 8 8 7 91 9 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 17 13 2 1 36 10 71 5 101
2018 AS-01 58 0 8 8 0 25 0 78 11 12
2018 AS-02 24 12 8 0 0 44 12 82 0 25
2018 AS-03 4 21 18 4 4 36 14 50 14 28
2018 AS-04 33 25 0 0 0 33 8 100 0 12
2018 AS-05 8 25 25 0 0 33 8 57 0 12
2017 AS 19 13 9 1 4 43 10 69 11 97
2017 AS-01 31 15 0 0 8 46 0 86 14 13
2017 AS-02 20 12 8 4 4 44 8 67 17 25
2017 AS-03 7 9 13 0 4 50 17 48 13 24
2017 AS-05 23 16 0 0 0 31 31 100 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 29 15 2 1 20 4 76 4 100
2018 AS-01 58 8 8 8 0 17 0 80 10 12
2018 AS-02 40 24 8 0 0 24 4 89 0 25
2018 AS-03 11 39 18 4 4 14 11 67 10 28
2018 AS-04 42 33 0 0 0 25 0 100 0 12
2018 AS-05 17 33 33 0 0 17 0 60 0 12
2017 AS 38 25 8 1 4 20 3 83 7 98
2017 AS-01 46 15 0 0 8 31 0 89 11 13
2017 AS-02 40 28 4 0 8 20 0 85 10 25
2017 AS-03 32 29 4 4 4 19 8 83 11 25
2017 AS-05 54 16 8 0 0 16 7 90 0 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 63 25 8 2 2 0 0 88 4 100
2018 AS-01 62 15 23 0 0 0 0 77 0 13
2018 AS-02 83 17 0 0 0 0 0 100 0 24
2018 AS-03 54 25 11 4 7 0 0 79 11 28
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2018 AS-05 58 25 17 0 0 0 0 83 0 12
2017 AS 69 14 8 3 4 1 0 85 7 98
2017 AS-01 69 8 15 0 0 8 0 83 0 13
2017 AS-02 68 12 12 8 0 0 0 80 8 25
2017 AS-03 76 16 0 0 8 0 0 92 8 25
2017 AS-05 77 8 8 0 7 0 0 85 7 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 51 6 4 3 3 3 86 7 100
2018 AS-01 42 25 8 8 8 8 0 73 18 12
2018 AS-02 36 56 0 0 0 4 4 100 0 25
2018 AS-03 30 37 7 7 7 4 7 75 17 27
2018 AS-04 17 83 0 0 0 0 0 100 0 12
2018 AS-05 25 58 8 8 0 0 0 83 8 12
2017 AS 33 28 15 7 6 9 1 68 15 98
2017 AS-01 31 23 8 23 8 8 0 58 33 13
2017 AS-02 40 20 16 4 4 16 0 72 10 25
2017 AS-03 23 27 21 4 12 8 4 58 18 25
2017 AS-05 61 31 0 8 0 0 0 92 8 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 40 13 12 3 2 0 71 15 100
2018 AS-01 50 17 17 8 0 8 0 73 9 12
2018 AS-02 40 56 4 0 0 0 0 96 0 25
2018 AS-03 25 46 7 14 7 0 0 71 21 28
2018 AS-04 27 55 9 0 9 0 0 82 9 11
2018 AS-05 17 8 42 33 0 0 0 25 33 12
2017 AS 24 48 9 9 8 1 0 73 18 98
2017 AS-01 23 38 8 15 15 0 0 62 31 13
2017 AS-02 28 52 8 4 8 0 0 80 12 25
2017 AS-03 22 49 12 8 8 0 0 71 16 25
2017 AS-05 31 62 8 0 0 0 0 92 0 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 45 28 13 4 11 0 0 72 15 101
2018 AS-01 42 25 8 0 25 0 0 67 25 12
2018 AS-02 56 24 8 8 4 0 0 80 12 25
2018 AS-03 54 11 18 4 14 0 0 64 18 28
2018 AS-04 25 58 8 0 8 0 0 83 8 12
2018 AS-05 33 33 25 0 8 0 0 67 8 12
2017 AS 39 20 22 6 10 0 2 60 17 98
2017 AS-01 15 15 38 8 23 0 0 31 31 13
2017 AS-02 52 20 24 0 0 0 4 75 0 25
2017 AS-03 48 21 15 4 8 0 4 71 13 25
2017 AS-05 32 24 15 14 16 0 0 55 30 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 24 23 11 12 0 0 54 23 101
2018 AS-01 33 25 33 0 8 0 0 58 8 12
2018 AS-02 28 36 20 12 4 0 0 64 16 25
2018 AS-03 43 18 14 14 11 0 0 61 25 28
2018 AS-04 25 17 42 8 8 0 0 42 17 12
2018 AS-05 25 25 17 17 17 0 0 50 33 12
2017 AS 22 33 21 19 3 0 2 56 22 98
2017 AS-01 23 38 15 15 8 0 0 62 23 13
2017 AS-02 32 20 20 20 4 0 4 54 25 25
2017 AS-03 12 47 28 8 0 0 4 62 9 25
2017 AS-05 23 31 16 31 0 0 0 54 31 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 28 26 8 4 0 0 62 12 100
2018 AS-01 58 17 17 8 0 0 0 75 8 12
2018 AS-02 32 40 20 0 8 0 0 72 8 25
2018 AS-03 37 26 22 15 0 0 0 63 15 27
2018 AS-04 42 25 25 0 8 0 0 67 8 12
2018 AS-05 25 25 42 8 0 0 0 50 8 12
2017 AS 35 33 18 11 2 0 2 69 13 97
2017 AS-01 46 23 15 15 0 0 0 69 15 13
2017 AS-02 40 20 20 16 0 0 4 62 17 25
2017 AS-03 36 39 21 0 0 0 4 78 0 25
2017 AS-05 16 42 26 9 8 0 0 58 16 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 29 12 20 11 1 2 56 32 100
2018 AS-01 25 42 8 0 17 8 0 73 18 12
2018 AS-02 33 29 17 13 4 0 4 65 17 24
2018 AS-03 29 25 7 18 18 0 4 56 37 28
2018 AS-04 8 50 17 25 0 0 0 58 25 12
2018 AS-05 33 8 8 42 8 0 0 42 50 12
2017 AS 30 27 18 10 9 2 4 60 21 98
2017 AS-01 46 15 0 15 23 0 0 62 38 13
2017 AS-02 32 20 20 8 8 4 8 59 18 25
2017 AS-03 25 35 25 4 4 3 4 64 9 25
2017 AS-05 23 23 16 31 0 0 8 50 33 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 27 14 4 0 0 5 81 4 100
2018 AS-01 75 8 17 0 0 0 0 83 0 12
2018 AS-02 48 36 8 0 0 0 8 91 0 25
2018 AS-03 50 21 11 7 0 0 11 80 8 28
2018 AS-04 50 33 17 0 0 0 0 83 0 12
2018 AS-05 50 42 0 8 0 0 0 92 8 12
2017 AS 56 22 7 5 0 1 9 87 6 98
2017 AS-01 69 8 8 0 0 0 15 91 0 13
2017 AS-02 60 20 4 8 0 4 4 87 9 25
2017 AS-03 53 26 4 0 0 0 17 95 0 25
2017 AS-05 54 24 0 8 0 0 15 91 9 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 47 23 17 7 2 0 3 73 9 99
2018 AS-01 50 8 33 0 0 0 8 64 0 12
2018 AS-02 64 24 0 12 0 0 0 88 12 25
2018 AS-03 39 25 14 14 0 0 7 69 15 28
2018 AS-04 45 27 18 0 9 0 0 73 9 11
2018 AS-05 50 25 25 0 0 0 0 75 0 12
2017 AS 37 31 18 10 0 0 3 70 11 97
2017 AS-01 38 31 15 15 0 0 0 69 15 13
2017 AS-02 46 33 8 8 0 0 4 83 9 24
2017 AS-03 34 29 20 8 0 0 8 69 9 25
2017 AS-05 31 31 24 15 0 0 0 61 15 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 30 16 11 3 1 2 69 15 99
2018 AS-01 58 33 0 0 8 0 0 92 8 12
2018 AS-02 57 30 4 9 0 0 0 87 9 23
2018 AS-03 21 39 21 7 4 4 4 65 12 28
2018 AS-04 25 33 17 17 0 0 8 64 18 12
2018 AS-05 25 17 17 33 8 0 0 42 42 12
2017 AS 37 24 20 6 6 0 6 66 13 97
2017 AS-01 54 23 8 0 15 0 0 77 15 13
2017 AS-02 42 21 16 8 4 0 8 69 14 24
2017 AS-03 19 23 25 8 8 0 17 51 19 25
2017 AS-05 53 24 23 0 0 0 0 77 0 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 36 17 16 4 0 1 62 20 99
2018 AS-01 50 33 17 0 0 0 0 83 0 12
2018 AS-02 35 35 17 13 0 0 0 70 13 23
2018 AS-03 21 43 18 11 4 0 4 67 15 28
2018 AS-04 8 50 33 8 0 0 0 58 8 12
2018 AS-05 17 25 8 42 8 0 0 42 50 12
2017 AS 28 34 19 9 8 0 1 63 18 97
2017 AS-01 38 15 23 8 15 0 0 54 23 13
2017 AS-02 42 21 21 8 4 0 4 66 13 24
2017 AS-03 17 40 27 12 4 0 0 56 16 25
2017 AS-05 23 54 0 16 7 0 0 77 23 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 25 19 13 5 0 1 62 18 99
2018 AS-01 50 25 17 8 0 0 0 75 8 12
2018 AS-02 65 13 13 4 4 0 0 78 9 23
2018 AS-03 29 36 25 4 7 0 0 64 11 28
2018 AS-04 25 33 25 0 8 0 8 64 9 12
2018 AS-05 17 17 25 42 0 0 0 33 42 12
2017 AS 35 32 12 8 8 1 3 70 17 97
2017 AS-01 54 23 8 0 15 0 0 77 15 13
2017 AS-02 42 25 8 8 8 0 8 73 18 24
2017 AS-03 32 19 24 12 4 4 4 55 18 25
2017 AS-05 31 54 8 7 0 0 0 85 7 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 33 16 8 2 0 0 74 10 99
2018 AS-01 50 25 17 8 0 0 0 75 8 12
2018 AS-02 57 26 9 4 4 0 0 83 9 23
2018 AS-03 43 32 11 14 0 0 0 75 14 28
2018 AS-04 17 58 25 0 0 0 0 75 0 12
2018 AS-05 33 33 25 8 0 0 0 67 8 12
2017 AS 44 30 16 5 2 0 3 76 7 96
2017 AS-01 54 15 23 0 8 0 0 69 8 13
2017 AS-02 42 46 8 0 0 0 4 92 0 24
2017 AS-03 28 33 22 9 0 0 9 67 9 24
2017 AS-05 61 31 7 0 0 0 0 93 0 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 72 14 8 4 1 0 0 87 5 98
2018 AS-01 67 17 17 0 0 0 0 83 0 12
2018 AS-02 96 4 0 0 0 0 0 100 0 23
2018 AS-03 63 22 7 7 0 0 0 85 7 27
2018 AS-04 75 8 17 0 0 0 0 83 0 12
2018 AS-05 50 17 17 8 8 0 0 67 17 12
2017 AS 66 22 4 2 2 0 4 91 4 98
2017 AS-01 62 31 0 0 8 0 0 92 8 13
2017 AS-02 65 20 8 4 0 0 4 87 4 25
2017 AS-03 51 29 4 4 4 0 8 86 9 25
2017 AS-05 76 16 8 0 0 0 0 92 0 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 81 9 4 2 1 1 2 93 3 98
2018 AS-01 75 8 8 8 0 0 0 83 8 12
2018 AS-02 86 9 5 0 0 0 0 95 0 22
2018 AS-03 75 14 0 0 4 0 7 96 4 28
2018 AS-04 75 8 8 8 0 0 0 83 8 12
2018 AS-05 92 0 0 0 0 8 0 100 0 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 72 11 6 2 1 1 6 90 3 98
2018 AS-01 91 0 9 0 0 0 0 91 0 11
2018 AS-02 83 4 4 0 0 4 4 95 0 23
2018 AS-03 64 14 7 4 4 0 7 85 8 28
2018 AS-04 67 17 8 0 0 0 8 91 0 12
2018 AS-05 58 25 8 0 0 0 8 91 0 12
2017 AS 79 9 0 4 2 0 5 94 6 98
2017 AS-01 69 23 0 0 8 0 0 92 8 13
2017 AS-02 80 4 0 8 0 0 8 91 9 25
2017 AS-03 75 8 0 4 4 0 8 91 9 25
2017 AS-05 92 8 0 0 0 0 0 100 0 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 66 17 11 3 0 0 3 86 3 100
2018 AS-01 75 8 17 0 0 0 0 83 0 12
2018 AS-02 68 16 8 0 0 0 8 91 0 25
2018 AS-03 61 21 14 4 0 0 0 82 4 28
2018 AS-04 67 8 17 0 0 0 8 82 0 12
2018 AS-05 73 27 0 0 0 0 0 100 0 11
2017 AS 57 23 7 4 4 0 4 84 9 97
2017 AS-01 46 15 8 15 15 0 0 62 31 13
2017 AS-02 64 8 16 0 4 0 8 78 4 25
2017 AS-03 47 31 4 4 4 0 9 86 9 24
2017 AS-05 69 31 0 0 0 0 0 100 0 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 61 15 15 5 2 0 2 78 7 100
2018 AS-01 92 0 8 0 0 0 0 92 0 12
2018 AS-02 76 12 8 0 0 0 4 92 0 25
2018 AS-03 46 21 18 11 4 0 0 68 14 28
2018 AS-04 67 8 8 0 8 0 8 82 9 12
2018 AS-05 45 18 27 9 0 0 0 64 9 11
2017 AS 62 17 9 3 4 0 4 83 8 98
2017 AS-01 62 15 8 8 8 0 0 77 15 13
2017 AS-02 64 12 12 0 4 0 8 83 4 25
2017 AS-03 59 12 8 4 8 0 8 78 13 25
2017 AS-05 77 23 0 0 0 0 0 100 0 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 57 4 3 0 0 1 35 95 0 100
2018 AS-01 50 0 8 0 0 0 42 86 0 12
2018 AS-02 52 0 0 0 0 4 44 100 0 25
2018 AS-03 50 4 0 0 0 0 46 100 0 28
2018 AS-04 75 8 8 0 0 0 8 91 0 12
2018 AS-05 55 0 9 0 0 0 36 86 0 11
2017 AS 52 11 4 2 0 0 31 91 3 98
2017 AS-01 69 0 0 0 0 0 31 100 0 13
2017 AS-02 52 0 0 0 0 0 48 100 0 25
2017 AS-03 54 4 0 0 0 0 41 100 0 25
2017 AS-05 46 24 0 8 0 0 23 90 10 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 70 13 6 3 0 0 8 90 3 100
2018 AS-01 83 0 8 0 0 0 8 91 0 12
2018 AS-02 76 12 0 4 0 0 8 96 4 25
2018 AS-03 57 21 7 0 0 0 14 92 0 28
2018 AS-04 67 0 17 8 0 0 8 73 9 12
2018 AS-05 82 18 0 0 0 0 0 100 0 11
2017 AS 73 14 5 1 1 0 6 92 2 98
2017 AS-01 77 0 0 0 8 0 15 91 9 13
2017 AS-02 76 12 4 0 0 0 8 96 0 25
2017 AS-03 56 27 4 4 0 0 8 91 5 25
2017 AS-05 85 15 0 0 0 0 0 100 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 77 11 2 2 4 0 4 92 6 100
2018 AS-01 75 8 0 0 8 0 8 91 9 12
2018 AS-02 64 12 0 4 12 0 8 83 17 25
2018 AS-03 75 18 4 4 0 0 0 93 4 28
2018 AS-04 92 0 0 0 0 0 8 100 0 12
2018 AS-05 82 9 9 0 0 0 0 91 0 11
2017 AS 69 15 5 1 2 1 6 91 3 98
2017 AS-01 62 15 8 0 15 0 0 77 15 13
2017 AS-02 68 16 8 0 0 0 8 91 0 25
2017 AS-03 63 8 8 4 0 4 12 85 5 25
2017 AS-05 77 15 0 0 0 0 8 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 51 33 13 1 0 0 2 86 1 99
2018 AS-01 67 25 0 8 0 0 0 92 8 12
2018 AS-02 52 24 20 0 0 0 4 79 0 25
2018 AS-03 39 39 18 0 0 0 4 81 0 28
2018 AS-04 42 42 17 0 0 0 0 83 0 12
2018 AS-05 60 40 0 0 0 0 0 100 0 10
2017 AS 56 29 6 4 1 0 4 88 5 97
2017 AS-01 46 23 8 15 8 0 0 69 23 13
2017 AS-02 60 32 0 4 0 0 4 96 4 25
2017 AS-03 52 27 8 0 0 0 12 91 0 25
2017 AS-05 54 39 8 0 0 0 0 92 0 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 35 26 16 1 0 0 57 17 100
2018 AS-01 33 33 25 8 0 0 0 67 8 12
2018 AS-02 24 40 36 0 0 0 0 64 0 25
2018 AS-03 26 33 22 15 4 0 0 59 19 27
2018 AS-04 25 50 8 17 0 0 0 75 17 12
2018 AS-05 0 42 25 33 0 0 0 42 33 12
2017 AS 16 38 28 11 5 0 2 55 17 98
2017 AS-01 23 23 23 8 15 0 8 50 25 13
2017 AS-02 16 48 28 8 0 0 0 64 8 25
2017 AS-03 17 42 29 8 4 0 0 59 12 25
2017 AS-05 7 46 24 23 0 0 0 54 23 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 8 14 37 22 18 0 0 40 22 99
2018 AS-01 8 8 33 25 25 0 0 50 17 12
2018 AS-02 0 8 32 36 24 0 0 60 8 25
2018 AS-03 18 7 29 29 18 0 0 46 25 28
2018 AS-04 8 42 17 17 17 0 0 33 50 12
2018 AS-05 8 17 67 0 8 0 0 8 25 12
2017 AS 9 11 31 27 19 1 2 47 21 98
2017 AS-01 15 8 38 15 15 0 8 33 25 13
2017 AS-02 4 8 28 32 24 0 4 58 13 25
2017 AS-03 8 8 33 26 21 4 0 49 17 25
2017 AS-05 0 23 32 38 8 0 0 46 23 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 53 24 6 5 9 3 1 55 45 102
2018 AS-01 38 31 0 0 15 15 0 45 55 13
2018 AS-02 68 20 8 4 0 0 0 68 32 25
2018 AS-03 54 18 7 7 11 4 0 56 44 28
2018 AS-04 75 8 0 0 8 0 8 82 18 12
2018 AS-05 25 42 8 8 17 0 0 25 75 12
2017 AS 48 24 8 6 10 3 1 50 50 98
2017 AS-01 38 15 15 8 8 15 0 45 55 13
2017 AS-02 52 36 8 0 4 0 0 52 48 25
2017 AS-03 64 17 3 4 8 0 4 67 33 25
2017 AS-05 30 31 8 16 15 0 0 30 70 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 25 44
2018 AS-03 8 12
2017 AS 21 47
2017 AS-02 16 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 50 44
2018 AS-03 42 12
2017 AS 34 47
2017 AS-02 33 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 25 44
2018 AS-03 33 12
2017 AS 19 47
2017 AS-02 8 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 34 44
2018 AS-03 25 12
2017 AS 36 47
2017 AS-02 25 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 5 44
2018 AS-03 8 12
2017 AS 6 47
2017 AS-02 16 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 23 44
2018 AS-03 17 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 23 44
2018 AS-03 17 12
2017 AS 30 47
2017 AS-02 34 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 5 64 16 2 7 7 44
2018 AS-03 8 75 8 8 0 0 12
2017 AS 11 55 17 2 0 15 47
2017 AS-02 16 75 0 0 0 8 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 66 34 44
2018 AS-03 75 25 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 11 17 13 9 1 5 59 23 100
2018 AS-01 58 0 17 0 0 8 17 78 0 12
2018 AS-02 46 21 21 8 4 0 0 67 13 24
2018 AS-03 39 7 11 21 11 0 11 52 36 28
2018 AS-04 42 0 25 17 17 0 0 42 33 12
2018 AS-05 33 17 17 17 17 0 0 50 33 12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 44 16 14 16 5 0 5 63 22 43
2018 AS-03 50 25 8 8 8 0 0 75 17 12
2017 AS 24 22 15 16 15 2 6 49 35 47
2017 AS-02 17 34 24 0 0 8 16 68 0 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 14 12 9 9 35 0 21 32 56 43
2018 AS-03 25 8 8 0 42 0 17 40 50 12
2017 AS 4 6 13 15 30 2 29 16 66 47
2017 AS-02 8 8 24 9 8 0 41 29 30 12
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