2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 32 41 13 8 6 0 0 73 14 912
2018 Non-visible minority 28 45 13 10 5 0 0 73 14 3490
2017 Visible minority 33 42 12 8 6 0 0 75 13 962
2017 Non-visible minority 30 46 11 9 4 0 0 75 13 3808
2014 Visible minority 32 44 11 7 6 0 0 76 13 947
2014 Non-visible minority 27 47 12 8 5 0 0 75 13 4147
2011 Visible minority 34 41 14 5 5 0 0 75 11 870
2011 Non-visible minority 32 42 12 9 5 0 0 74 14 4275
2008 Visible minority 31 42 14 7 5 0 0 73 12 443
2008 Non-visible minority 30 44 12 9 5 0 0 74 14 3076

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 31 35 13 12 9 0 0 66 21 915
2018 Non-visible minority 25 38 15 14 8 0 0 63 22 3500
2017 Visible minority 28 38 15 9 10 0 0 66 19 961
2017 Non-visible minority 24 39 15 13 8 0 0 63 22 3803

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 57 30 9 2 2 0 0 87 5 908
2018 Non-visible minority 46 38 10 4 2 0 0 84 6 3486
2017 Visible minority 56 31 7 3 2 0 0 88 5 958
2017 Non-visible minority 49 37 9 3 1 0 0 87 5 3797
2014 Visible minority 68 22 7 1 2 0 0 90 3 947
2014 Non-visible minority 58 31 7 2 1 0 0 89 3 4144
2011 Visible minority 60 30 7 2 1 0 0 90 3 870
2011 Non-visible minority 54 34 7 3 1 0 0 89 4 4273

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 37 13 5 4 0 0 79 9 915
2018 Non-visible minority 34 45 11 7 3 0 0 79 10 3508
2017 Visible minority 43 37 12 4 4 0 0 80 8 956
2017 Non-visible minority 37 43 11 7 3 0 0 80 10 3791
2014 Visible minority 43 39 10 4 4 0 0 83 7 948
2014 Non-visible minority 39 42 10 5 3 0 0 81 9 4146
2011 Visible minority 41 40 10 5 3 0 0 82 8 871
2011 Non-visible minority 40 42 9 6 3 0 0 83 9 4274
2008 Visible minority 38 42 12 5 4 0 0 79 9 449
2008 Non-visible minority 39 43 9 6 3 0 0 83 8 3100

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 30 18 7 7 1 0 67 15 921
2018 Non-visible minority 26 35 20 12 7 1 0 61 19 3504
2017 Visible minority 36 32 17 7 7 0 0 68 14 959
2017 Non-visible minority 28 34 19 11 7 1 0 63 18 3803
2014 Visible minority 32 36 17 7 6 1 0 69 14 947
2014 Non-visible minority 27 37 18 11 7 1 0 64 18 4147
2011 Visible minority 31 36 18 8 5 1 0 68 14 869
2011 Non-visible minority 27 37 20 10 6 1 0 64 16 4281

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 34 32 18 10 6 0 0 66 16 912
2018 Non-visible minority 26 37 18 13 6 0 0 63 19 3501
2017 Visible minority 33 35 16 9 7 0 0 68 16 962
2017 Non-visible minority 27 36 17 13 6 0 0 63 19 3803
2014 Visible minority 30 37 17 9 7 1 0 67 16 945
2014 Non-visible minority 26 39 17 12 6 0 0 65 18 4147
2011 Visible minority 28 38 19 9 6 0 0 66 15 869
2011 Non-visible minority 24 40 17 12 6 0 0 64 19 4282
2008 Visible minority 22 40 21 9 7 0 0 62 17 448
2008 Non-visible minority 24 41 14 13 7 0 0 65 20 3096

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 28 24 19 13 14 2 0 53 28 920
2018 Non-visible minority 23 25 22 15 10 3 0 50 26 3506
2017 Visible minority 28 24 15 15 12 5 0 55 29 957
2017 Non-visible minority 25 26 20 14 9 5 1 54 25 3805
2014 Visible minority 26 26 17 13 13 4 1 55 27 948
2014 Non-visible minority 24 28 21 13 9 5 0 55 24 4147
2011 Visible minority 25 25 18 14 13 4 0 53 28 869
2011 Non-visible minority 26 26 19 13 10 5 0 55 24 4280
2008 Visible minority 16 28 18 15 17 5 0 47 34 448
2008 Non-visible minority 23 29 18 15 9 5 0 55 26 3098
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 30 15 7 6 1 0 72 13 916
2018 Non-visible minority 44 33 11 6 4 1 0 78 11 3500
2017 Visible minority 38 32 13 8 7 2 0 72 15 961
2017 Non-visible minority 43 33 11 7 4 2 0 77 12 3807
2014 Visible minority 39 33 12 7 6 1 1 73 14 948
2014 Non-visible minority 43 31 12 8 4 2 0 76 12 4145
2011 Visible minority 37 29 16 9 6 3 1 68 15 869
2011 Non-visible minority 40 32 12 8 5 2 0 74 14 4278
2008 Visible minority 31 31 14 10 11 3 0 64 21 449
2008 Non-visible minority 37 30 13 9 7 3 0 70 17 3099

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 40 33 13 8 5 1 0 73 14 915
2018 Non-visible minority 41 34 10 9 5 0 0 76 14 3493
2017 Visible minority 39 33 12 9 6 0 1 73 15 959
2017 Non-visible minority 40 35 10 10 5 0 0 75 15 3807
2014 Visible minority 40 34 11 7 6 1 0 75 13 947
2014 Non-visible minority 41 34 10 10 5 0 0 75 15 4145
2011 Visible minority 39 34 11 7 7 1 0 74 14 869
2011 Non-visible minority 38 34 11 10 6 0 0 72 16 4273
2008 Visible minority 32 35 13 7 11 1 0 68 18 448
2008 Non-visible minority 34 34 11 12 8 0 0 68 21 3095

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 31 14 6 8 0 0 72 14 915
2018 Non-visible minority 46 29 11 8 5 0 0 76 13 3505
2017 Visible minority 43 28 13 7 8 0 0 71 15 958
2017 Non-visible minority 47 30 10 8 5 0 0 77 13 3802
2014 Visible minority 43 30 13 6 7 0 1 73 14 946
2014 Non-visible minority 46 30 11 7 6 0 0 76 13 4146

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 25 30 19 9 9 7 0 60 19 918
2018 Non-visible minority 21 31 19 13 9 7 0 56 23 3516
2017 Visible minority 25 31 17 10 9 8 0 62 20 962
2017 Non-visible minority 21 31 18 13 9 8 0 57 24 3805
2014 Visible minority 24 32 16 8 9 10 0 63 19 948
2014 Non-visible minority 23 34 17 11 7 8 0 62 19 4144
2011 Visible minority 24 31 18 10 9 9 0 60 20 870
2011 Non-visible minority 21 31 18 12 10 7 0 56 24 4280

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 26 27 21 11 11 3 0 55 23 917
2018 Non-visible minority 17 30 21 17 12 2 0 49 30 3514
2017 Visible minority 23 32 19 12 10 3 0 57 23 963
2017 Non-visible minority 17 32 19 18 12 3 0 51 30 3805
2014 Visible minority 23 31 19 13 11 4 0 55 25 947
2014 Non-visible minority 19 32 20 16 10 3 0 53 27 4147
2011 Visible minority 22 30 20 12 12 4 1 54 25 867
2011 Non-visible minority 17 31 20 16 14 2 0 49 31 4280
2008 Visible minority 21 29 19 12 15 4 0 52 28 449
2008 Non-visible minority 17 30 18 17 15 2 0 49 33 3099

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 18 28 21 16 11 6 0 49 28 913
2018 Non-visible minority 11 25 25 21 13 5 0 39 36 3506
2017 Visible minority 17 30 20 15 11 6 0 50 28 963
2017 Non-visible minority 11 28 21 21 13 5 0 42 36 3801
2014 Visible minority 18 28 21 15 11 6 0 50 28 944
2014 Non-visible minority 13 29 22 20 11 5 0 43 33 4141
2011 Visible minority 13 35 21 15 9 8 0 52 26 870
2011 Non-visible minority 9 28 21 23 13 5 0 39 38 4274
2008 Visible minority 12 29 17 21 14 8 0 44 38 450
2008 Non-visible minority 8 28 20 24 15 5 0 38 42 3100

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 27 21 16 12 3 0 49 29 920
2018 Non-visible minority 11 29 21 22 15 3 0 41 38 3513
2017 Visible minority 20 30 20 14 12 4 0 53 27 961
2017 Non-visible minority 11 31 19 22 13 3 0 44 36 3801
2014 Visible minority 21 33 19 12 12 3 0 56 25 946
2014 Non-visible minority 12 32 19 21 12 3 0 46 35 4142
2011 Visible minority 18 34 17 18 10 4 0 54 29 870
2011 Non-visible minority 10 32 18 24 14 3 0 42 39 4274
2008 Visible minority 15 30 19 18 15 3 0 47 33 449
2008 Non-visible minority 11 33 17 23 14 2 0 45 38 3099
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 24 32 18 15 12 0 0 56 26 913
2018 Non-visible minority 23 36 17 14 9 0 0 59 24 3508
2017 Visible minority 22 36 17 12 12 0 0 59 24 962
2017 Non-visible minority 22 37 17 15 8 0 0 59 24 3808
2014 Visible minority 19 36 18 15 11 0 0 55 26 948
2014 Non-visible minority 20 35 19 16 10 0 0 55 26 4146
2011 Visible minority 17 38 19 13 11 1 1 56 25 869
2011 Non-visible minority 18 37 18 15 11 0 0 55 27 4278

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 38 13 9 4 0 0 74 13 918
2018 Non-visible minority 24 43 14 13 6 0 0 67 19 3512
2017 Visible minority 32 41 11 11 5 0 0 73 16 961
2017 Non-visible minority 24 44 14 13 5 0 0 69 18 3804

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 15 22 22 16 12 9 3 43 32 917
2018 Non-visible minority 11 24 20 17 14 10 2 41 36 3506
2017 Visible minority 12 20 22 16 15 13 2 37 36 957
2017 Non-visible minority 10 24 17 20 15 12 2 39 41 3805
2014 Visible minority 13 24 21 15 14 11 2 42 34 948
2014 Non-visible minority 10 25 18 21 14 10 2 39 40 4147

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 39 35 13 6 6 0 0 75 12 916
2018 Non-visible minority 36 36 12 9 6 0 0 73 16 3506
2017 Visible minority 36 36 11 9 7 0 0 73 16 964
2017 Non-visible minority 35 37 12 10 5 0 0 73 15 3810
2014 Visible minority 36 37 13 7 6 0 1 74 13 947
2014 Non-visible minority 35 35 13 11 6 0 0 71 16 4144
2011 Visible minority 36 35 12 10 6 1 0 72 16 868
2011 Non-visible minority 32 37 13 11 7 0 0 70 18 4279
2008 Visible minority 30 35 15 8 10 0 1 66 19 450
2008 Non-visible minority 29 35 14 11 9 1 1 65 21 3099

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 25 32 20 8 4 5 6 63 14 154
2018 Non-visible minority 23 34 18 12 4 3 7 63 18 853
2017 Visible minority 25 44 8 9 7 5 3 74 17 165
2017 Non-visible minority 26 37 15 11 5 3 4 67 17 938
2014 Visible minority 31 37 9 10 5 4 4 73 17 154
2014 Non-visible minority 25 37 15 9 5 3 6 68 15 975

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 27 44 8 15 5 0 0 72 21 917
2018 Non-visible minority 18 45 11 18 8 0 0 63 26 3514
2017 Visible minority 24 41 11 15 9 0 0 65 24 963
2017 Non-visible minority 20 40 12 17 9 0 0 60 27 3804
2014 Visible minority 22 40 14 16 9 0 0 61 25 947
2014 Non-visible minority 18 39 12 20 10 0 0 57 31 4143
2011 Visible minority 23 40 11 16 9 0 0 64 25 869
2011 Non-visible minority 19 41 13 17 9 0 0 61 26 4277
2008 Visible minority 22 44 12 15 7 0 1 66 22 450
2008 Non-visible minority 17 43 13 17 9 0 0 61 26 3097

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 39 10 9 5 0 0 76 14 916
2018 Non-visible minority 35 44 10 7 3 0 0 79 10 3505
2017 Visible minority 37 39 11 6 6 0 0 77 12 963
2017 Non-visible minority 39 40 10 8 3 0 0 79 11 3808
2014 Visible minority 37 40 11 6 6 0 0 77 12 947
2014 Non-visible minority 36 42 10 8 3 0 0 79 11 4143
2011 Visible minority 39 38 11 7 5 0 0 77 12 868
2011 Non-visible minority 40 40 10 6 4 0 0 80 10 4282
2008 Visible minority 28 45 13 8 6 0 0 73 14 449
2008 Non-visible minority 34 44 12 7 3 0 0 78 10 3099

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 39 38 9 9 5 0 0 77 14 914
2018 Non-visible minority 40 42 8 7 3 0 0 82 10 3485
2017 Visible minority 41 35 10 7 8 0 0 76 14 962
2017 Non-visible minority 44 40 7 6 3 0 0 84 9 3809
2014 Visible minority 38 37 10 8 7 0 0 75 15 947
2014 Non-visible minority 42 40 8 6 3 0 0 83 9 4144
2011 Visible minority 41 37 9 7 6 0 0 78 13 867
2011 Non-visible minority 43 41 8 5 3 0 0 84 8 4277
2008 Visible minority 37 42 10 6 5 0 0 79 11 450
2008 Non-visible minority 39 46 7 5 3 0 0 85 8 3101

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 30 19 16 17 2 0 47 34 913
2018 Non-visible minority 12 30 21 20 14 1 0 44 35 3499
2017 Visible minority 18 31 16 16 17 2 0 50 34 960
2017 Non-visible minority 16 33 19 19 11 2 0 49 31 3804
2014 Visible minority 16 29 19 16 17 2 0 46 35 947
2014 Non-visible minority 14 32 18 20 13 2 0 47 34 4142
2011 Visible minority 17 30 19 19 14 1 0 48 33 869
2011 Non-visible minority 14 32 19 20 14 1 0 47 34 4277
2008 Visible minority 16 33 17 18 14 3 0 50 33 450
2008 Non-visible minority 13 32 20 19 14 1 0 46 34 3099

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 25 15 16 23 2 1 44 40 917
2018 Non-visible minority 14 26 18 19 19 1 2 42 40 3500
2017 Visible minority 19 27 14 13 22 3 1 48 37 957
2017 Non-visible minority 16 29 15 19 17 2 2 47 37 3800
2014 Visible minority 18 24 15 18 22 2 1 43 42 948
2014 Non-visible minority 15 26 16 20 20 2 1 43 41 4146
2011 Visible minority 17 26 14 18 21 3 1 45 41 869
2011 Non-visible minority 14 28 16 18 21 1 2 43 40 4277
2008 Visible minority 17 34 13 15 18 2 0 52 34 449
2008 Non-visible minority 15 33 14 18 17 1 1 49 36 3098

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 28 36 14 11 10 0 0 65 21 912
2018 Non-visible minority 23 42 14 14 7 0 0 65 21 3496
2017 Visible minority 28 40 14 9 9 0 0 68 18 957
2017 Non-visible minority 26 43 12 13 6 0 0 69 19 3794
2014 Visible minority 20 41 15 14 10 0 0 61 24 948
2014 Non-visible minority 21 41 14 15 9 0 0 62 24 4147
2011 Visible minority 24 41 13 12 9 0 1 67 20 871
2011 Non-visible minority 25 41 13 13 8 0 0 66 21 4270

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 35 17 9 9 0 0 64 18 910
2018 Non-visible minority 29 38 16 11 6 0 0 67 17 3492
2017 Visible minority 28 37 15 11 8 0 0 66 19 958
2017 Non-visible minority 30 37 15 12 5 0 0 68 17 3795
2014 Visible minority 25 38 17 10 9 0 0 64 19 948
2014 Non-visible minority 28 38 16 12 7 0 0 65 19 4143

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 30 38 14 10 8 0 0 68 17 914
2018 Non-visible minority 26 39 16 13 6 0 0 65 19 3502
2017 Visible minority 30 39 16 9 7 0 0 69 15 959
2017 Non-visible minority 28 40 16 11 5 0 0 68 16 3794
2014 Visible minority 29 38 15 11 7 1 0 67 18 948
2014 Non-visible minority 27 40 17 11 5 0 0 67 16 4145
2011 Visible minority 33 40 15 7 4 1 0 73 11 871
2011 Non-visible minority 33 40 13 10 3 1 0 73 13 4269

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 31 26 10 10 5 0 51 21 916
2018 Non-visible minority 16 36 25 13 7 3 0 54 20 3511
2017 Visible minority 18 34 22 11 9 6 0 55 21 958
2017 Non-visible minority 18 36 22 13 6 4 0 56 20 3805

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 37 13 9 7 0 0 71 16 912
2018 Non-visible minority 38 34 12 10 6 0 0 73 16 3515
2017 Visible minority 34 34 13 9 8 1 0 69 18 962
2017 Non-visible minority 37 35 11 10 7 0 0 72 17 3802
2014 Visible minority 30 35 13 11 9 1 0 67 21 946
2014 Non-visible minority 35 34 12 11 7 0 0 70 18 4144
2011 Visible minority 32 39 12 10 7 0 0 71 17 871
2011 Non-visible minority 35 36 11 10 7 0 1 72 17 4274

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 34 16 6 3 0 0 75 9 917
2018 Non-visible minority 33 33 19 9 5 0 0 66 14 3516
2017 Visible minority 38 39 16 4 2 0 1 77 6 963
2017 Non-visible minority 32 37 18 8 5 0 1 69 12 3807
2014 Visible minority 34 39 18 5 3 0 1 74 8 948
2014 Non-visible minority 32 36 20 7 4 0 1 69 11 4147
2011 Visible minority 36 38 17 5 3 0 0 74 8 870
2011 Non-visible minority 30 35 20 9 6 0 0 65 15 4281
2008 Visible minority 29 40 20 7 4 0 1 69 11 449
2008 Non-visible minority 25 36 21 11 6 0 0 61 17 3098

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Visible minority 27 32 41 920
2018 Non-visible minority 23 40 37 3515
2017 Visible minority 25 33 42 963
2017 Non-visible minority 23 43 34 3804
2014 Visible minority 24 37 38 948
2014 Non-visible minority 21 44 35 4146
2011 Visible minority 25 36 39 871
2011 Non-visible minority 21 47 32 4277

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Visible minority 6 32 43 2 12 6 246
2018 Non-visible minority 20 30 29 6 8 6 794
2017 Visible minority 6 40 30 7 10 7 235
2017 Non-visible minority 20 34 26 6 9 5 861
2014 Visible minority 6 43 32 9 9999 10 231
2014 Non-visible minority 19 35 23 12 9999 12 874
2011 Visible minority 6 38 43 4 9999 9 226
2011 Non-visible minority 21 32 29 8 9999 11 926
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 53 36 6 3 2 0 0 89 6 918
2018 Non-visible minority 37 44 11 6 2 0 0 81 8 3510
2017 Visible minority 47 37 8 4 3 1 0 85 7 960
2017 Non-visible minority 34 44 11 7 3 0 0 78 10 3804
2014 Visible minority 53 33 8 3 2 0 0 87 5 948
2014 Non-visible minority 34 43 13 7 3 1 0 77 10 4144
2011 Visible minority 48 36 8 5 2 1 0 85 7 870
2011 Non-visible minority 32 44 13 7 3 1 0 77 10 4274
2008 Visible minority 47 37 8 3 4 0 0 85 7 449
2008 Non-visible minority 35 44 11 7 3 1 0 79 10 3099

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 31 41 15 7 5 1 0 73 12 918
2018 Non-visible minority 22 45 18 11 4 0 0 67 14 3497
2017 Visible minority 32 40 15 7 5 1 0 72 13 959
2017 Non-visible minority 23 45 18 9 5 1 0 69 14 3804
2014 Visible minority 34 41 12 6 5 2 0 76 12 948
2014 Non-visible minority 26 45 16 9 4 1 0 72 13 4146
2011 Visible minority 36 40 14 5 4 1 0 76 9 868
2011 Non-visible minority 27 43 16 9 4 1 0 70 14 4275

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 10 27 35 18 7 1 2 25 39 911
2018 Non-visible minority 10 29 36 18 7 0 1 25 39 3501
2017 Visible minority 11 20 39 16 9 1 4 27 32 954
2017 Non-visible minority 10 26 37 17 8 1 2 25 37 3796
2014 Visible minority 10 26 36 17 7 1 3 25 38 945
2014 Non-visible minority 8 28 38 17 7 0 1 24 37 4139
2011 Visible minority 10 25 37 15 8 1 4 24 37 867
2011 Non-visible minority 10 27 37 17 7 1 2 25 37 4276
2008 Visible minority 10 31 32 14 7 2 3 23 44 449
2008 Non-visible minority 10 31 37 15 5 1 1 20 42 3100

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 19 25 22 12 3 3 36 38 914
2018 Non-visible minority 18 26 27 19 9 1 1 28 44 3496
2017 Visible minority 14 18 27 20 12 4 5 35 36 953
2017 Non-visible minority 15 23 30 17 11 1 2 29 40 3795
2014 Visible minority 13 22 29 19 10 4 4 31 38 938
2014 Non-visible minority 13 25 31 19 9 2 2 29 39 4139
2011 Visible minority 9 18 29 23 9 5 6 36 31 865
2011 Non-visible minority 12 22 30 21 12 2 2 34 35 4273
2008 Visible minority 14 22 27 19 10 5 4 32 39 449
2008 Non-visible minority 12 23 31 22 9 2 2 31 37 3095

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 14 23 30 16 10 4 4 28 40 910
2018 Non-visible minority 16 27 32 15 6 2 2 22 45 3495
2017 Visible minority 15 21 31 16 8 4 5 27 39 947
2017 Non-visible minority 16 26 31 15 7 2 3 23 44 3796
2014 Visible minority 16 22 29 14 9 4 5 26 42 941
2014 Non-visible minority 18 28 29 14 6 2 2 21 49 4128
2011 Visible minority 15 22 27 16 8 4 7 27 42 865
2011 Non-visible minority 18 28 28 15 7 2 3 22 48 4272
2008 Visible minority 14 24 30 17 7 4 4 26 41 443
2008 Non-visible minority 17 27 32 15 6 2 2 21 46 3093

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 7 12 33 28 16 2 3 46 20 912
2018 Non-visible minority 7 15 36 29 11 1 1 41 22 3477
2017 Visible minority 7 12 30 28 15 2 6 47 20 934
2017 Non-visible minority 7 15 34 29 13 1 2 43 22 3781
2014 Visible minority 7 13 31 29 13 2 5 45 22 941
2014 Non-visible minority 6 16 34 29 12 1 2 42 23 4126
2011 Visible minority 7 13 31 27 14 3 7 45 21 864
2011 Non-visible minority 8 17 32 26 13 1 2 41 26 4266
2008 Visible minority 7 17 33 24 13 2 4 39 25 446
2008 Non-visible minority 8 18 35 25 11 1 2 37 27 3087

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 22 30 17 11 1 2 29 40 916
2018 Non-visible minority 21 27 27 15 7 1 1 23 49 3504
2017 Visible minority 16 20 30 17 12 2 4 31 38 950
2017 Non-visible minority 18 25 29 15 9 1 3 25 45 3793
2014 Visible minority 19 21 27 17 10 2 4 29 42 944
2014 Non-visible minority 20 28 28 14 7 1 2 22 49 4131
2011 Visible minority 15 21 31 17 9 2 5 28 39 866
2011 Non-visible minority 20 27 28 14 8 1 2 22 49 4275
2008 Visible minority 14 27 27 17 8 3 4 27 44 445
2008 Non-visible minority 18 26 29 15 8 1 2 24 46 3094

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 15 18 25 22 13 4 4 38 36 909
2018 Non-visible minority 12 21 27 24 13 1 2 38 34 3491
2017 Visible minority 10 16 26 23 14 5 6 42 29 953
2017 Non-visible minority 10 19 27 23 15 2 4 40 31 3797
2014 Visible minority 10 16 26 24 13 6 5 42 29 942
2014 Non-visible minority 9 17 27 26 16 2 3 44 27 4138
2011 Visible minority 10 17 26 22 12 6 7 39 31 862
2011 Non-visible minority 10 18 29 22 15 2 4 39 30 4270
2008 Visible minority 13 20 27 20 9 5 6 33 37 447
2008 Non-visible minority 12 21 27 22 12 2 4 36 35 3094

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 10 18 30 20 13 5 3 36 30 910
2018 Non-visible minority 14 26 34 15 7 2 2 23 42 3498
2017 Visible minority 12 16 31 18 12 5 6 33 32 952
2017 Non-visible minority 14 24 34 15 9 3 3 25 40 3793
2014 Visible minority 11 16 29 20 12 5 6 36 31 943
2014 Non-visible minority 14 25 33 15 7 3 3 24 41 4139

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 36 30 10 12 11 0 0 67 23 914
2018 Non-visible minority 39 34 9 10 7 1 0 73 17 3500
2017 Visible minority 38 30 12 11 8 1 0 68 19 964
2017 Non-visible minority 40 33 9 11 6 0 0 74 17 3807
2014 Visible minority 41 28 10 8 11 1 0 71 20 947
2014 Non-visible minority 43 30 8 11 7 1 0 74 18 4144

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 42 37 9 8 4 0 0 79 12 914
2018 Non-visible minority 43 37 8 8 3 0 0 80 11 3506
2017 Visible minority 38 36 13 8 5 0 0 74 13 956
2017 Non-visible minority 40 41 8 9 4 0 0 80 12 3800
2014 Visible minority 38 38 10 8 5 0 0 77 13 946
2014 Non-visible minority 40 41 8 8 3 0 0 80 11 4146

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 39 16 7 4 1 0 73 11 918
2018 Non-visible minority 35 42 13 6 3 1 0 78 8 3507

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 39 37 10 7 6 1 0 77 13 919
2018 Non-visible minority 41 38 13 3 2 3 0 81 5 3508
2017 Visible minority 36 36 13 6 7 2 0 73 13 958
2017 Non-visible minority 40 38 14 3 2 2 0 81 5 3807
2014 Visible minority 44 32 12 4 6 2 0 78 10 948
2014 Non-visible minority 47 34 11 3 2 3 1 84 4 4147

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 38 36 12 8 5 1 0 75 13 919
2018 Non-visible minority 38 41 12 6 2 1 0 80 8 3507
2017 Visible minority 36 36 13 7 6 2 0 74 13 960
2017 Non-visible minority 36 43 12 5 2 2 0 81 7 3805
2014 Visible minority 41 34 12 6 5 2 0 77 11 948
2014 Non-visible minority 42 38 10 5 2 2 0 82 7 4146
2011 Visible minority 30 38 14 8 7 4 0 71 15 870
2011 Non-visible minority 31 41 15 6 4 2 0 74 11 4274

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 43 36 12 4 5 1 0 80 8 919
2018 Non-visible minority 40 39 11 6 3 0 0 79 10 3502
2017 Visible minority 42 38 9 6 5 1 0 81 10 960
2017 Non-visible minority 40 39 10 7 3 0 0 79 10 3805
2014 Visible minority 45 36 9 5 6 1 0 81 11 947
2014 Non-visible minority 44 36 11 5 3 0 0 81 9 4143
2011 Visible minority 35 40 12 6 5 1 0 76 12 870
2011 Non-visible minority 36 39 13 7 5 0 0 75 12 4268
2008 Visible minority 29 41 16 7 7 1 0 71 13 450
2008 Non-visible minority 30 40 14 9 7 0 0 70 16 3095

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 22 32 20 13 9 3 2 56 22 915
2018 Non-visible minority 19 35 17 12 9 4 3 58 23 3511
2017 Visible minority 26 27 19 12 10 5 2 57 23 964
2017 Non-visible minority 23 33 15 13 9 4 3 60 23 3807
2014 Visible minority 29 32 14 10 10 3 2 64 21 947
2014 Non-visible minority 27 33 13 13 8 3 3 64 22 4144

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 32 39 13 8 5 2 1 73 13 917
2018 Non-visible minority 32 42 12 9 4 1 0 75 12 3502
2017 Visible minority 35 40 11 6 4 3 1 78 11 959
2017 Non-visible minority 35 40 11 8 4 2 1 77 12 3799
2014 Visible minority 42 36 9 5 4 2 1 81 10 948
2014 Non-visible minority 41 39 9 6 3 1 1 81 10 4147
2011 Visible minority 40 36 10 6 5 3 1 79 11 868
2011 Non-visible minority 36 37 11 8 5 3 1 76 13 4273
2008 Visible minority 26 33 15 12 8 5 0 62 22 449
2008 Non-visible minority 27 34 13 12 8 5 1 65 21 3095

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 36 17 6 6 2 0 70 12 918
2018 Non-visible minority 30 41 18 7 4 1 0 71 11 3489

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 19 26 20 14 14 4 2 49 30 914
2018 Non-visible minority 15 29 18 17 14 6 2 47 33 3506
2017 Visible minority 16 26 18 15 15 7 3 46 34 957
2017 Non-visible minority 16 29 16 17 14 6 2 49 34 3796
2014 Visible minority 19 22 18 15 19 6 1 44 36 948
2014 Non-visible minority 16 25 17 18 15 6 2 45 36 4146
2011 Visible minority 16 25 17 15 17 9 2 46 36 869
2011 Non-visible minority 15 25 17 18 16 8 2 44 38 4282

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 16 84 920
2018 Non-visible minority 12 88 3515

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Visible minority 46 151
2018 Non-visible minority 50 427

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Visible minority 67 151
2018 Non-visible minority 57 427

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Visible minority 13 151
2018 Non-visible minority 8 427

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Visible minority 7 151
2018 Non-visible minority 3 427

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Visible minority 13 151
2018 Non-visible minority 11 427

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 5 151
2018 Non-visible minority 3 427

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Visible minority 42 151
2018 Non-visible minority 38 426

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Visible minority 40 151
2018 Non-visible minority 43 426

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Visible minority 42 151
2018 Non-visible minority 45 426

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Visible minority 41 151
2018 Non-visible minority 39 426

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Visible minority 32 151
2018 Non-visible minority 36 426

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Visible minority 50 151
2018 Non-visible minority 49 426

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Visible minority 20 151
2018 Non-visible minority 32 426

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Visible minority 4 151
2018 Non-visible minority 8 426

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Visible minority 12 151
2018 Non-visible minority 13 426

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Visible minority 57 151
2018 Non-visible minority 48 426

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Visible minority 31 151
2018 Non-visible minority 25 426

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 10 151
2018 Non-visible minority 16 426

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Visible minority 53 151
2018 Non-visible minority 57 427

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Visible minority 30 151
2018 Non-visible minority 26 427

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Visible minority 7 151
2018 Non-visible minority 10 427

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Visible minority 22 151
2018 Non-visible minority 19 427

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Visible minority 15 151
2018 Non-visible minority 12 427

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Visible minority 10 151
2018 Non-visible minority 7 427

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Visible minority 10 151
2018 Non-visible minority 12 427

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 7 151
2018 Non-visible minority 10 427

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Visible minority 22 151
2018 Non-visible minority 23 427

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Visible minority 19 137
2018 Non-visible minority 8 396

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Visible minority 18 137
2018 Non-visible minority 18 396

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 Visible minority 11 137
2018 Non-visible minority 8 396

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Visible minority 6 137
2018 Non-visible minority 7 396

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 Visible minority 14 137
2018 Non-visible minority 13 396

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Visible minority 9 137
2018 Non-visible minority 9 396

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Visible minority 6 137
2018 Non-visible minority 7 396

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Visible minority 12 137
2018 Non-visible minority 9 396

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Visible minority 12 137
2018 Non-visible minority 13 396

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Visible minority 26 137
2018 Non-visible minority 30 396

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Visible minority 11 137
2018 Non-visible minority 10 396

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Visible minority 43 137
2018 Non-visible minority 47 396

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Visible minority 4 137
2018 Non-visible minority 1 396

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Visible minority 42 137
2018 Non-visible minority 56 396

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Visible minority 8 137
2018 Non-visible minority 3 396

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 9 137
2018 Non-visible minority 15 396

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 22 22 7 7 17 4 54 18 918
2018 Non-visible minority 14 22 21 11 8 20 5 47 24 3507
2017 Visible minority 18 21 19 7 10 18 7 52 23 963
2017 Non-visible minority 14 21 20 10 9 20 6 48 25 3806
2014 Visible minority 22 21 20 6 10 18 4 54 21 948
2014 Non-visible minority 17 22 19 10 8 19 6 51 23 4147

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 32 32 18 6 5 5 1 69 12 918
2018 Non-visible minority 26 36 18 9 5 5 1 66 15 3506
2017 Visible minority 28 31 16 7 7 10 1 67 15 963
2017 Non-visible minority 25 35 18 9 6 7 1 65 16 3803
2014 Visible minority 32 31 17 6 7 6 1 67 15 947
2014 Non-visible minority 29 35 17 7 5 6 1 69 13 4146
2011 Visible minority 34 35 14 7 5 5 0 72 12 869
2011 Non-visible minority 29 39 15 8 5 4 0 71 13 4278

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 16 84 916
2018 Non-visible minority 6 94 3511

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Visible minority 29 149
2018 Non-visible minority 34 220

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Visible minority 81 149
2018 Non-visible minority 80 220

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Visible minority 3 149
2018 Non-visible minority 3 220

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Visible minority 5 149
2018 Non-visible minority 3 220

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Visible minority 12 149
2018 Non-visible minority 7 220

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 7 149
2018 Non-visible minority 6 220

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Visible minority 57 148
2018 Non-visible minority 11 219

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Visible minority 50 148
2018 Non-visible minority 11 219

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Visible minority 39 148
2018 Non-visible minority 5 219

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 Visible minority 17 148
2018 Non-visible minority 7 219

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Visible minority 20 148
2018 Non-visible minority 32 219

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Visible minority 16 148
2018 Non-visible minority 37 219

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 Visible minority 11 148
2018 Non-visible minority 18 219

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Visible minority 6 148
2018 Non-visible minority 16 219

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 9 148
2018 Non-visible minority 21 219

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Visible minority 22 149
2018 Non-visible minority 24 220

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Visible minority 13 149
2018 Non-visible minority 13 220

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Visible minority 6 149
2018 Non-visible minority 3 220

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Visible minority 16 149
2018 Non-visible minority 16 220

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Visible minority 6 149
2018 Non-visible minority 4 220

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Visible minority 8 149
2018 Non-visible minority 4 220

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Visible minority 7 149
2018 Non-visible minority 7 220

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 7 149
2018 Non-visible minority 8 220

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Visible minority 54 149
2018 Non-visible minority 52 220

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Visible minority 3 138
2018 Non-visible minority 6 212

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Visible minority 13 138
2018 Non-visible minority 19 212

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Visible minority 3 138
2018 Non-visible minority 4 212

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Visible minority 4 138
2018 Non-visible minority 3 212

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Visible minority 8 138
2018 Non-visible minority 9 212

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Visible minority 8 138
2018 Non-visible minority 5 212

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Visible minority 25 138
2018 Non-visible minority 26 212

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 Visible minority 6 138
2018 Non-visible minority 5 212

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Visible minority 44 138
2018 Non-visible minority 42 212

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Visible minority 4 138
2018 Non-visible minority 3 212

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Visible minority 53 138
2018 Non-visible minority 65 212

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Visible minority 9 138
2018 Non-visible minority 2 212

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 9 138
2018 Non-visible minority 14 212

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 20 21 22 7 6 19 5 54 17 919
2018 Non-visible minority 17 22 24 5 3 25 5 55 10 3511
2017 Visible minority 18 21 20 5 7 23 6 55 17 962
2017 Non-visible minority 17 19 22 4 3 29 6 56 11 3802
2014 Visible minority 22 21 21 5 7 22 4 57 15 948
2014 Non-visible minority 18 20 21 4 3 28 7 59 10 4146

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 30 31 19 7 5 7 1 66 13 917
2018 Non-visible minority 28 37 20 4 2 7 1 71 7 3511
2017 Visible minority 27 32 18 6 6 10 1 67 13 962
2017 Non-visible minority 30 34 17 4 3 11 1 72 8 3798
2014 Visible minority 32 31 16 5 5 10 0 71 11 948
2014 Non-visible minority 32 35 17 4 2 9 1 75 7 4142
2011 Visible minority 33 36 15 6 3 7 0 74 10 871
2011 Non-visible minority 35 39 14 4 2 6 0 79 6 4275
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 46 28 14 6 6 0 0 74 11 912
2018 Non-visible minority 53 28 9 4 5 1 0 82 9 3496
2017 Visible minority 45 25 14 5 7 3 0 73 13 961
2017 Non-visible minority 52 27 9 6 4 2 0 80 10 3807

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 30 42 14 7 5 3 0 74 12 913
2018 Non-visible minority 30 43 16 7 3 1 0 74 10 3500
2017 Visible minority 29 42 13 6 6 3 0 74 13 960
2017 Non-visible minority 28 42 16 8 4 2 0 72 12 3802

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 24 36 17 12 9 2 0 61 22 916
2018 Non-visible minority 20 36 19 15 8 1 0 57 23 3505
2017 Visible minority 21 39 18 10 10 2 0 61 21 961
2017 Non-visible minority 18 37 18 16 10 1 0 56 26 3801

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 18 27 22 14 17 0 1 46 32 916
2018 Non-visible minority 13 26 25 16 19 0 1 39 35 3513
2017 Visible minority 19 24 22 14 19 1 1 43 34 959
2017 Non-visible minority 16 23 22 16 21 0 1 39 38 3806

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 29 27 13 10 0 0 50 24 915
2018 Non-visible minority 15 28 29 17 11 0 0 43 28 3507
2017 Visible minority 21 28 25 15 9 0 2 50 25 960
2017 Non-visible minority 16 29 27 16 11 0 1 45 27 3802

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 30 23 10 7 1 2 60 17 913
2018 Non-visible minority 23 33 24 13 6 0 1 56 19 3492
2017 Visible minority 26 32 20 11 6 1 4 61 18 956
2017 Non-visible minority 24 33 22 12 7 0 2 58 19 3791

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 18 22 22 17 18 1 2 42 36 910
2018 Non-visible minority 15 23 25 18 18 0 1 39 36 3494
2017 Visible minority 17 24 23 15 16 1 3 43 32 963
2017 Non-visible minority 17 24 23 19 15 0 1 41 35 3803

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 27 15 6 6 0 6 72 12 912
2018 Non-visible minority 43 26 14 6 5 0 5 73 13 3494
2017 Visible minority 38 27 15 7 5 1 7 71 13 957
2017 Non-visible minority 41 27 14 7 5 0 7 73 12 3794

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 24 32 20 11 11 0 1 56 23 918
2018 Non-visible minority 26 28 24 11 10 0 0 54 22 3496
2017 Visible minority 25 29 24 13 9 0 0 54 22 959
2017 Non-visible minority 24 31 24 12 9 0 0 55 21 3795

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 24 31 23 11 8 2 2 57 20 913
2018 Non-visible minority 21 37 26 11 5 0 1 59 15 3507
2017 Visible minority 25 30 23 10 7 1 3 57 18 955
2017 Non-visible minority 24 35 23 11 6 1 1 60 17 3791

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 34 23 12 8 1 1 56 20 911
2018 Non-visible minority 18 31 28 15 7 0 1 49 23 3506
2017 Visible minority 21 33 22 11 8 1 3 57 20 958
2017 Non-visible minority 19 32 26 14 8 1 1 51 23 3790

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 23 31 22 13 9 1 1 55 22 910
2018 Non-visible minority 22 33 24 14 7 0 1 55 21 3503
2017 Visible minority 21 32 21 12 10 1 2 55 23 958
2017 Non-visible minority 23 35 22 13 7 0 1 58 20 3793

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 26 30 21 13 9 0 0 57 22 906
2018 Non-visible minority 22 30 25 14 9 0 0 52 23 3491
2017 Visible minority 24 31 22 12 8 1 2 57 20 956
2017 Non-visible minority 24 33 22 11 8 0 1 58 19 3783

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 39 30 14 8 6 1 1 71 14 911
2018 Non-visible minority 49 27 14 6 3 0 1 77 9 3488
2017 Visible minority 44 28 16 6 5 0 2 73 11 961
2017 Non-visible minority 54 25 11 5 2 0 1 81 8 3805

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 54 24 10 5 3 1 4 81 8 905
2018 Non-visible minority 68 16 7 3 2 0 3 88 5 3500

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 19 9 7 9 1 3 74 16 910
2018 Non-visible minority 70 14 6 4 3 1 2 86 7 3496
2017 Visible minority 53 18 10 7 8 1 3 74 15 960
2017 Non-visible minority 70 15 6 3 3 1 2 88 7 3804

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 48 28 12 6 5 0 2 77 11 917
2018 Non-visible minority 47 31 13 6 3 0 1 78 9 3500
2017 Visible minority 47 29 11 7 4 0 2 78 11 956
2017 Non-visible minority 51 29 11 5 3 0 1 81 8 3798

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 46 23 11 9 10 0 2 70 19 914
2018 Non-visible minority 51 25 12 6 5 0 1 77 11 3497
2017 Visible minority 47 22 12 7 8 1 3 71 16 954
2017 Non-visible minority 55 23 10 7 4 0 1 79 11 3801

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 49 14 5 3 1 0 27 86 7 904
2018 Non-visible minority 48 12 6 3 1 0 30 86 5 3485
2017 Visible minority 47 15 6 4 2 1 26 85 8 958
2017 Non-visible minority 50 14 5 2 1 0 27 88 4 3799

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 55 24 9 4 2 1 6 83 7 906
2018 Non-visible minority 58 23 10 3 1 0 5 86 4 3495
2017 Visible minority 52 24 9 3 2 1 8 84 5 948
2017 Non-visible minority 61 21 8 3 1 0 6 88 4 3790

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 46 20 9 9 11 1 4 69 21 917
2018 Non-visible minority 61 19 8 5 6 0 3 82 11 3502
2017 Visible minority 45 21 11 8 10 1 5 70 19 961
2017 Non-visible minority 59 20 8 4 5 0 3 82 10 3799

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 49 28 13 4 3 1 3 79 7 918
2018 Non-visible minority 44 33 15 4 2 0 1 78 6 3493
2017 Visible minority 49 28 14 4 2 1 4 80 6 958
2017 Non-visible minority 46 33 12 4 2 0 2 81 6 3798

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 14 34 33 13 6 0 0 48 19 918
2018 Non-visible minority 10 32 39 15 5 0 0 42 19 3519
2017 Visible minority 13 32 36 12 6 0 0 45 18 963
2017 Non-visible minority 9 30 41 14 6 0 0 39 19 3810

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 8 16 41 25 9 0 1 35 24 913
2018 Non-visible minority 9 20 40 22 9 0 0 31 29 3483
2017 Visible minority 7 17 40 24 9 1 2 35 24 958
2017 Non-visible minority 8 19 42 22 9 0 0 31 27 3796
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 24 26 23 13 12 2 1 25 75 920
2018 Non-visible minority 23 29 23 12 11 1 0 23 77 3522
2017 Visible minority 20 24 23 14 15 3 1 21 79 962
2017 Non-visible minority 23 26 23 12 13 3 0 24 76 3807

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 16 676
2018 Non-visible minority 21 2658
2017 Visible minority 19 724
2017 Non-visible minority 20 2811

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 30 676
2018 Non-visible minority 32 2658
2017 Visible minority 33 724
2017 Non-visible minority 31 2811

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 14 676
2018 Non-visible minority 22 2658
2017 Visible minority 12 724
2017 Non-visible minority 19 2811

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 53 676
2018 Non-visible minority 54 2658
2017 Visible minority 56 724
2017 Non-visible minority 58 2811

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Visible minority 7 676
2018 Non-visible minority 9 2658
2017 Visible minority 6 724
2017 Non-visible minority 9 2811

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 23 676
2018 Non-visible minority 25 2658

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 32 676
2018 Non-visible minority 37 2658
2017 Visible minority 34 724
2017 Non-visible minority 37 2811

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Visible minority 5 46 17 8 6 19 631
2018 Non-visible minority 5 37 19 12 6 20 2579
2017 Visible minority 4 46 21 10 5 14 704
2017 Non-visible minority 5 44 20 12 5 15 2776

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 43 57 672
2018 Non-visible minority 36 64 2638

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 19 12 9 7 3 9 68 18 914
2018 Non-visible minority 36 19 16 10 11 1 7 60 22 3504

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 15 25 20 16 19 2 4 42 37 674
2018 Non-visible minority 9 23 19 20 22 1 6 34 46 2645
2017 Visible minority 12 25 16 17 22 3 6 40 43 731
2017 Non-visible minority 9 21 15 19 26 2 9 33 50 2819

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 8 18 18 19 30 3 3 28 53 672
2018 Non-visible minority 3 13 17 23 38 1 5 17 65 2652
2017 Visible minority 6 14 13 19 42 2 4 21 65 731
2017 Non-visible minority 3 10 13 20 48 2 6 13 73 2816
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