2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 79. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 24 47 18 8 3 0 0 71 11 66
2018 Health care practitioners 25 50 21 0 4 0 0 76 4 28
2018 Federal regulators 31 46 9 9 5 0 0 77 14 659
2018 Compliance, inspection and enforcement 25 43 15 12 5 0 0 68 17 1455
2018 Communications or public affairs 33 41 20 2 4 0 0 74 6 89
2018 Access to information and privacy 7 71 9 13 0 0 0 78 13 13
2018 Security 20 71 10 0 0 0 0 90 0 10
2018 Science and technology 31 46 11 10 2 0 0 77 12 635
2018 Administration and operations 29 43 13 8 7 0 0 72 15 497
2018 Human resources 38 44 8 8 2 0 0 82 10 202
2018 Financial management 34 51 12 3 1 0 0 84 4 98
2018 Procurement 41 43 11 6 0 0 0 83 6 19
2018 Real property 46 38 13 2 2 0 0 83 4 38
2018 Information management 28 41 15 5 11 0 0 69 16 38
2018 Information technology 28 38 12 10 10 0 1 68 20 97
2018 Internal audit 26 45 19 9 0 0 0 72 9 31
2018 Evaluation 41 43 4 4 7 0 0 84 12 23
2018 Data sciences 32 56 9 0 3 0 0 88 3 30
2018 Policy 29 43 10 11 8 0 0 71 19 114
2018 Project management 24 45 16 8 6 0 0 70 14 64
2018 Other services to the public 32 50 9 9 0 0 0 82 9 49
2018 None of the above 30 43 14 7 6 0 0 73 13 168
2017 Client contact centre 26 53 16 5 0 0 0 79 5 80
2017 Health care practitioners 26 32 21 11 11 0 0 58 21 38
2017 Federal regulators 33 43 9 11 4 0 0 76 15 687
2017 Compliance, inspection and enforcement 26 45 15 10 4 0 0 71 15 1336
2017 Communications or public affairs 24 52 6 11 5 1 0 77 17 79
2017 Access to information and privacy 36 50 7 7 0 0 0 86 7 14
2017 Security 27 33 13 13 13 0 0 60 27 15
2017 Science and technology 33 45 11 6 4 0 0 78 11 751
2017 Administration and operations 32 46 11 6 5 0 0 78 11 539
2017 Human resources 40 42 7 7 4 0 0 82 11 197
2017 Financial management 30 53 9 4 4 1 0 84 7 108
2017 Procurement 35 50 10 0 5 0 0 85 5 20
2017 Real property 45 34 11 10 0 0 0 79 10 27
2017 Information management 44 41 6 9 0 0 0 85 9 42
2017 Information technology 28 55 8 3 4 2 0 84 7 118
2017 Internal audit 43 48 8 0 0 0 0 92 0 34
2017 Evaluation 42 44 5 10 0 0 0 85 10 20
2017 Data sciences 26 54 6 14 0 0 0 80 14 25
2017 Policy 26 43 12 9 10 0 0 69 19 155
2017 Project management 40 39 11 4 4 0 0 80 9 69
2017 Other services to the public 34 48 9 5 4 0 0 82 9 65
2017 None of the above 29 40 12 10 9 0 0 69 19 303
2014 Client contact centre 27 42 22 5 5 0 0 68 10 59
2014 Health care practitioners 29 42 13 13 2 0 0 71 16 45
2014 Federal regulators 30 46 11 7 6 0 0 76 13 765
2014 Compliance, inspection and enforcement 25 48 13 9 5 0 0 73 14 1709
2014 Communications or public affairs 32 42 14 9 4 0 0 74 12 82
2014 Access to information and privacy 34 60 6 0 0 0 0 94 0 15
2014 Security 9 53 9 8 12 9 0 68 22 11
2014 Science and technology 28 48 12 8 4 0 0 77 12 798
2014 Legal services 21 39 40 0 0 0 0 60 0 10
2014 Administration and operations 29 47 10 8 6 0 0 75 14 577
2014 Human resources 39 42 6 8 5 0 0 81 12 211
2014 Financial management 37 47 10 5 1 0 0 84 5 126
2014 Procurement 34 62 4 0 0 0 0 96 0 23
2014 Real property 28 51 11 5 5 0 0 79 10 40
2014 Materiel management 24 43 16 9 9 0 0 66 18 12
2014 Information management 45 48 4 2 2 0 0 93 3 62
2014 Information technology 28 47 13 7 5 0 0 75 12 150
2014 Internal audit 27 41 9 9 13 0 0 69 22 21
2014 Evaluation 14 35 21 21 9 0 0 49 30 14
2014 Other services to the public 25 50 14 8 3 0 0 75 11 76
2014 None of the above 31 42 10 8 9 0 0 73 17 270

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 27 37 13 18 5 0 0 63 23 66
2018 Health care practitioners 25 43 17 7 7 0 0 69 14 28
2018 Federal regulators 24 38 13 14 11 0 0 63 24 667
2018 Compliance, inspection and enforcement 20 36 18 17 9 0 0 57 26 1458
2018 Communications or public affairs 40 32 11 12 3 1 0 73 16 88
2018 Access to information and privacy 24 54 13 9 0 0 0 78 9 13
2018 Security 29 39 10 12 10 0 0 69 22 10
2018 Science and technology 28 40 15 11 6 0 0 68 17 635
2018 Administration and operations 30 38 12 11 9 0 0 68 20 495
2018 Human resources 37 37 8 11 7 0 0 74 18 203
2018 Financial management 31 41 15 9 4 0 0 72 13 101
2018 Procurement 41 43 11 5 0 0 0 84 5 19
2018 Real property 34 40 13 11 2 0 0 74 13 37
2018 Information management 18 31 24 17 9 0 0 50 26 37
2018 Information technology 28 38 13 11 9 0 1 67 20 97
2018 Internal audit 16 44 23 13 3 0 0 61 16 30
2018 Evaluation 51 32 4 4 8 0 0 84 12 22
2018 Data sciences 36 49 15 0 0 0 0 85 0 31
2018 Policy 30 37 15 10 9 0 0 67 18 114
2018 Project management 24 50 12 10 5 0 0 73 14 63
2018 Other services to the public 28 45 16 6 3 2 0 74 9 49
2018 None of the above 25 36 13 14 12 0 0 61 26 172
2017 Client contact centre 25 43 20 10 3 0 0 68 12 80
2017 Health care practitioners 13 34 21 18 13 0 0 48 32 38
2017 Federal regulators 25 36 13 14 11 0 0 61 26 686
2017 Compliance, inspection and enforcement 18 37 19 15 10 0 0 55 25 1333
2017 Communications or public affairs 29 44 11 5 9 1 0 75 14 79
2017 Access to information and privacy 30 38 31 0 0 0 0 69 0 13
2017 Security 13 40 19 14 13 0 0 54 27 15
2017 Science and technology 26 40 13 13 8 0 0 66 20 749
2017 Administration and operations 32 37 11 13 7 0 0 69 20 539
2017 Human resources 34 42 11 6 7 0 0 76 13 198
2017 Financial management 26 54 9 7 4 0 0 80 11 108
2017 Procurement 45 30 15 5 5 0 0 75 10 20
2017 Real property 37 41 8 11 3 0 0 78 14 27
2017 Information management 37 46 11 7 0 0 0 83 7 42
2017 Information technology 29 44 14 7 5 1 0 74 12 118
2017 Internal audit 46 37 3 11 3 0 0 83 14 34
2017 Evaluation 51 29 10 0 10 0 0 80 10 20
2017 Data sciences 33 54 10 3 0 0 0 86 3 25
2017 Policy 26 39 13 14 8 0 0 65 23 155
2017 Project management 35 37 13 10 4 0 0 72 15 69
2017 Other services to the public 25 43 14 11 8 0 0 68 19 65
2017 None of the above 23 34 17 13 13 0 1 57 26 303

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 53 33 9 1 3 0 0 87 4 67
2018 Health care practitioners 40 46 11 4 0 0 0 86 4 28
2018 Federal regulators 53 34 8 4 2 0 0 87 6 661
2018 Compliance, inspection and enforcement 44 38 11 5 2 0 0 82 7 1446
2018 Communications or public affairs 52 34 9 3 1 0 0 87 4 89
2018 Access to information and privacy 39 43 17 0 0 0 0 83 0 13
2018 Security 59 31 0 10 0 0 0 90 10 10
2018 Science and technology 51 37 8 2 2 0 0 88 4 636
2018 Administration and operations 47 35 9 5 4 0 0 82 9 492
2018 Human resources 57 32 7 2 1 0 0 89 3 203
2018 Financial management 45 45 8 3 0 0 0 89 3 100
2018 Procurement 63 37 0 0 0 0 0 100 0 19
2018 Real property 51 35 12 2 0 0 0 86 2 36
2018 Information management 45 33 16 6 0 0 0 78 6 37
2018 Information technology 45 40 6 5 2 0 2 87 7 98
2018 Internal audit 36 51 13 0 0 0 0 87 0 31
2018 Evaluation 62 31 0 4 3 0 0 93 7 23
2018 Data sciences 49 42 9 0 0 0 0 91 0 31
2018 Policy 40 42 10 3 5 0 0 82 8 113
2018 Project management 45 36 11 7 1 0 0 80 8 64
2018 Other services to the public 58 35 8 0 0 0 0 92 0 48
2018 None of the above 51 33 10 4 2 0 0 84 6 170
2017 Client contact centre 44 47 8 1 0 0 0 91 1 79
2017 Health care practitioners 47 26 8 16 3 0 0 74 18 38
2017 Federal regulators 54 34 6 4 2 0 0 88 6 684
2017 Compliance, inspection and enforcement 47 38 11 3 1 0 0 85 4 1329
2017 Communications or public affairs 37 51 5 5 3 0 0 88 7 79
2017 Access to information and privacy 64 29 7 0 0 0 0 93 0 14
2017 Security 45 34 14 7 0 0 0 80 7 15
2017 Science and technology 53 35 8 3 1 0 0 88 4 750
2017 Administration and operations 55 33 9 3 1 0 0 88 4 538
2017 Human resources 58 36 4 1 2 0 0 93 3 198
2017 Financial management 51 39 7 3 0 0 0 90 3 108
2017 Procurement 65 25 5 0 5 0 0 90 5 20
2017 Real property 66 27 8 0 0 0 0 92 0 27
2017 Information management 58 37 2 2 0 0 0 95 2 41
2017 Information technology 49 41 8 1 1 0 0 90 2 118
2017 Internal audit 55 43 3 0 0 0 0 97 0 34
2017 Evaluation 70 30 0 0 0 0 0 100 0 20
2017 Data sciences 49 34 17 0 0 0 0 83 0 25
2017 Policy 41 35 15 4 5 0 0 75 9 155
2017 Project management 59 33 6 1 1 0 0 91 3 69
2017 Other services to the public 56 39 1 0 2 0 2 97 2 64
2017 None of the above 47 36 9 5 3 0 0 83 8 303
2014 Client contact centre 58 32 7 2 2 0 0 90 3 59
2014 Health care practitioners 47 38 9 4 2 0 0 84 7 45
2014 Federal regulators 62 28 7 3 1 0 0 89 4 765
2014 Compliance, inspection and enforcement 55 33 8 2 1 0 0 88 4 1706
2014 Communications or public affairs 59 29 9 4 0 0 0 88 4 82
2014 Access to information and privacy 87 7 6 0 0 0 0 94 0 15
2014 Security 45 44 0 0 12 0 0 88 12 11
2014 Science and technology 62 30 6 1 1 0 0 92 2 798
2014 Legal services 79 0 21 0 0 0 0 79 0 10
2014 Administration and operations 63 29 5 2 1 0 0 92 3 578
2014 Human resources 72 19 5 3 0 0 0 92 3 211
2014 Financial management 72 22 4 2 0 0 0 93 2 126
2014 Procurement 79 21 0 0 0 0 0 100 0 23
2014 Real property 72 23 2 0 3 0 0 95 3 40
2014 Materiel management 40 34 17 9 0 0 0 74 9 12
2014 Information management 73 18 7 2 0 0 0 91 2 62
2014 Information technology 54 35 7 2 3 0 0 89 5 150
2014 Internal audit 50 23 22 0 5 0 0 73 5 21
2014 Evaluation 66 34 0 0 0 0 0 100 0 14
2014 Other services to the public 53 35 8 4 0 0 0 88 4 76
2014 None of the above 57 30 10 2 1 0 0 87 4 269

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 42 40 14 1 3 0 0 82 4 67
2018 Health care practitioners 36 50 13 0 0 0 0 87 0 28
2018 Federal regulators 37 44 8 7 4 0 0 81 11 667
2018 Compliance, inspection and enforcement 31 45 13 8 3 0 0 76 10 1458
2018 Communications or public affairs 33 49 12 5 1 0 0 82 6 89
2018 Access to information and privacy 15 61 24 0 0 0 0 76 0 13
2018 Security 39 41 10 10 0 0 0 80 10 10
2018 Science and technology 37 46 10 5 2 0 0 83 7 638
2018 Administration and operations 38 38 11 7 5 0 0 76 13 497
2018 Human resources 44 40 8 7 1 0 0 84 8 203
2018 Financial management 37 52 6 3 2 0 0 88 5 101
2018 Procurement 47 48 6 0 0 0 0 94 0 19
2018 Real property 46 24 25 4 0 0 0 71 4 37
2018 Information management 38 34 11 15 2 0 0 72 17 37
2018 Information technology 33 37 13 11 5 0 1 70 16 97
2018 Internal audit 27 53 16 3 0 0 0 80 3 30
2018 Evaluation 45 35 8 0 12 0 0 80 12 23
2018 Data sciences 31 57 9 3 0 0 0 88 3 31
2018 Policy 36 41 9 7 6 1 0 77 13 114
2018 Project management 29 42 15 6 6 1 0 73 12 64
2018 Other services to the public 48 37 6 7 0 2 0 87 7 48
2018 None of the above 32 42 15 6 4 0 0 74 10 172
2017 Client contact centre 38 49 11 3 0 0 0 86 3 79
2017 Health care practitioners 23 42 21 8 5 0 0 66 13 38
2017 Federal regulators 38 41 10 8 4 0 0 78 11 683
2017 Compliance, inspection and enforcement 34 44 13 7 3 0 0 78 9 1326
2017 Communications or public affairs 37 41 6 11 5 0 0 78 16 79
2017 Access to information and privacy 28 50 7 14 0 0 0 78 14 14
2017 Security 20 46 20 7 7 0 0 67 13 15
2017 Science and technology 39 42 11 7 1 0 0 80 8 748
2017 Administration and operations 45 37 9 5 4 0 0 82 9 536
2017 Human resources 50 36 7 4 2 0 0 86 6 198
2017 Financial management 42 49 6 2 1 0 0 91 3 108
2017 Procurement 40 45 10 0 5 0 0 85 5 20
2017 Real property 55 35 10 0 0 0 0 90 0 27
2017 Information management 47 39 9 5 0 0 0 87 5 41
2017 Information technology 39 49 5 4 2 0 0 89 6 118
2017 Internal audit 57 40 3 0 0 0 0 97 0 33
2017 Evaluation 60 25 10 5 0 0 0 85 5 20
2017 Data sciences 39 51 7 3 0 0 0 90 3 25
2017 Policy 27 42 13 8 10 0 0 69 18 155
2017 Project management 42 39 10 4 4 0 0 81 9 69
2017 Other services to the public 46 42 9 1 2 0 0 88 3 64
2017 None of the above 34 37 13 8 6 1 0 72 14 304
2014 Client contact centre 40 38 16 3 3 0 0 78 7 59
2014 Health care practitioners 29 53 11 4 2 0 0 82 7 45
2014 Federal regulators 41 40 10 5 3 0 0 82 9 765
2014 Compliance, inspection and enforcement 36 45 10 5 3 0 0 81 9 1708
2014 Communications or public affairs 44 40 6 6 4 0 0 84 10 82
2014 Access to information and privacy 54 27 6 6 7 0 0 81 13 15
2014 Security 18 53 8 9 12 0 0 71 21 11
2014 Science and technology 39 42 11 5 2 0 0 82 7 798
2014 Legal services 32 49 9 10 0 0 0 81 10 10
2014 Administration and operations 42 38 11 5 3 0 0 80 8 578
2014 Human resources 51 36 7 3 3 0 0 87 6 211
2014 Financial management 55 37 6 2 0 0 0 92 2 126
2014 Procurement 75 16 9 0 0 0 0 91 0 23
2014 Real property 46 39 7 5 3 0 0 85 7 40
2014 Materiel management 40 35 7 9 9 0 0 75 18 12
2014 Information management 49 42 4 3 0 2 0 93 3 62
2014 Information technology 35 45 10 5 5 0 0 80 10 150
2014 Internal audit 32 46 0 13 9 0 0 78 22 21
2014 Evaluation 15 70 9 7 0 0 0 84 7 14
2014 Other services to the public 41 42 13 3 1 0 0 83 4 76
2014 None of the above 40 38 9 8 4 0 0 79 12 270

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 25 37 22 10 6 0 0 62 16 67
2018 Health care practitioners 18 47 24 7 4 0 0 65 11 28
2018 Federal regulators 28 32 20 11 9 0 0 60 20 665
2018 Compliance, inspection and enforcement 24 31 23 12 8 1 0 56 20 1464
2018 Communications or public affairs 37 36 18 5 2 1 0 74 7 89
2018 Access to information and privacy 31 39 24 7 0 0 0 69 7 13
2018 Security 20 29 20 20 12 0 0 49 31 10
2018 Science and technology 29 36 18 12 5 1 0 65 17 635
2018 Administration and operations 34 34 14 10 8 1 0 68 18 499
2018 Human resources 47 29 14 6 3 1 0 76 10 202
2018 Financial management 41 34 16 4 5 1 0 76 9 100
2018 Procurement 30 43 6 11 5 5 0 77 17 19
2018 Real property 40 36 12 12 0 0 0 75 12 38
2018 Information management 35 35 13 6 10 2 0 71 16 38
2018 Information technology 22 39 12 16 9 1 1 62 25 97
2018 Internal audit 16 46 19 19 0 0 0 62 19 31
2018 Evaluation 38 21 25 8 7 0 0 59 16 23
2018 Data sciences 28 45 24 3 0 0 0 73 3 31
2018 Policy 23 39 17 11 9 1 0 63 20 113
2018 Project management 24 29 27 9 11 0 0 53 21 64
2018 Other services to the public 34 38 16 8 3 0 0 72 12 49
2018 None of the above 28 30 21 12 8 1 0 59 20 171
2017 Client contact centre 32 40 17 7 3 1 0 73 10 80
2017 Health care practitioners 8 29 34 16 13 0 0 37 29 38
2017 Federal regulators 27 33 17 14 9 1 0 60 22 686
2017 Compliance, inspection and enforcement 24 34 22 12 8 0 0 58 21 1333
2017 Communications or public affairs 29 37 13 10 9 2 0 68 20 78
2017 Access to information and privacy 28 43 21 7 0 0 0 71 7 14
2017 Security 14 50 14 14 7 0 0 65 21 14
2017 Science and technology 29 35 18 10 7 1 0 64 17 746
2017 Administration and operations 40 32 16 8 4 1 0 72 12 538
2017 Human resources 47 27 13 9 3 1 0 75 12 197
2017 Financial management 41 41 12 3 1 1 1 84 4 108
2017 Procurement 20 40 20 20 0 0 0 60 20 20
2017 Real property 46 26 18 5 6 0 0 71 11 28
2017 Information management 41 34 11 11 2 0 0 76 13 42
2017 Information technology 39 31 19 6 3 1 1 71 10 118
2017 Internal audit 38 42 17 0 0 3 0 83 0 34
2017 Evaluation 34 41 10 10 5 0 0 75 15 20
2017 Data sciences 52 38 10 0 0 0 0 90 0 25
2017 Policy 28 33 18 12 8 1 1 61 20 155
2017 Project management 35 28 26 6 4 0 0 63 10 68
2017 Other services to the public 28 37 21 7 5 2 0 66 12 65
2017 None of the above 25 34 18 12 11 0 0 59 23 305
2014 Client contact centre 17 38 27 12 6 0 0 55 18 59
2014 Health care practitioners 24 27 24 18 4 0 2 52 23 45
2014 Federal regulators 26 35 16 14 8 0 0 62 22 765
2014 Compliance, inspection and enforcement 24 38 19 10 7 1 0 63 18 1709
2014 Communications or public affairs 47 43 5 2 1 1 0 92 4 83
2014 Access to information and privacy 39 54 0 0 7 0 0 93 7 15
2014 Security 0 70 9 9 12 0 0 70 21 11
2014 Science and technology 21 39 19 12 8 1 0 61 20 798
2014 Legal services 42 41 9 9 0 0 0 82 9 10
2014 Administration and operations 38 34 15 7 5 0 0 72 12 577
2014 Human resources 41 34 14 8 2 0 0 76 10 211
2014 Financial management 47 34 14 2 2 0 0 81 4 126
2014 Procurement 47 32 16 5 0 0 0 79 5 23
2014 Real property 26 33 15 19 6 0 0 60 25 40
2014 Materiel management 7 59 9 16 9 0 0 66 25 12
2014 Information management 43 47 8 1 2 0 0 89 3 62
2014 Information technology 31 35 21 9 5 1 0 66 14 150
2014 Internal audit 18 37 19 14 13 0 0 55 27 21
2014 Evaluation 7 49 23 21 0 0 0 56 21 14
2014 Other services to the public 30 37 19 5 9 0 0 67 15 75
2014 None of the above 26 35 20 11 7 0 0 62 18 270

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 24 42 20 7 5 3 0 68 12 67
2018 Health care practitioners 18 43 28 7 4 0 0 61 11 28
2018 Federal regulators 26 35 17 13 9 0 0 61 22 665
2018 Compliance, inspection and enforcement 22 35 22 14 7 0 0 57 21 1457
2018 Communications or public affairs 37 37 13 11 1 1 0 75 12 89
2018 Access to information and privacy 39 39 15 7 0 0 0 78 7 13
2018 Security 20 49 10 10 12 0 0 69 22 10
2018 Science and technology 28 37 17 13 5 0 0 65 18 636
2018 Administration and operations 32 37 13 10 7 1 0 69 18 495
2018 Human resources 45 31 12 9 1 1 0 77 11 201
2018 Financial management 40 37 14 6 3 0 0 76 9 100
2018 Procurement 32 41 11 11 5 0 0 73 16 19
2018 Real property 42 34 13 9 2 0 0 77 11 37
2018 Information management 30 35 17 8 10 0 0 65 18 38
2018 Information technology 22 39 12 14 10 1 1 63 25 97
2018 Internal audit 16 40 28 13 3 0 0 56 16 31
2018 Evaluation 28 39 13 13 7 0 0 67 20 23
2018 Data sciences 33 43 18 6 0 0 0 76 6 31
2018 Policy 29 33 16 11 11 0 0 62 22 111
2018 Project management 21 31 24 15 9 0 0 52 24 64
2018 Other services to the public 36 46 10 7 2 0 0 81 9 49
2018 None of the above 27 35 20 12 7 1 0 61 19 172
2017 Client contact centre 36 34 16 9 4 1 0 71 13 79
2017 Health care practitioners 8 40 23 24 5 0 0 48 29 38
2017 Federal regulators 26 35 15 16 8 0 0 61 24 686
2017 Compliance, inspection and enforcement 21 37 21 14 7 0 0 58 22 1332
2017 Communications or public affairs 30 35 11 13 10 1 0 65 23 78
2017 Access to information and privacy 28 50 14 7 0 0 0 78 7 14
2017 Security 13 47 13 20 7 0 0 60 26 15
2017 Science and technology 27 36 18 12 7 1 0 64 19 750
2017 Administration and operations 37 34 15 9 4 0 0 72 14 539
2017 Human resources 45 29 16 6 4 0 0 74 10 196
2017 Financial management 40 44 8 6 2 0 1 84 8 108
2017 Procurement 25 40 25 10 0 0 0 65 10 20
2017 Real property 54 18 11 12 6 0 0 71 18 28
2017 Information management 37 38 16 7 2 0 0 76 9 42
2017 Information technology 35 35 22 5 3 0 0 70 8 118
2017 Internal audit 50 39 6 6 0 0 0 89 6 34
2017 Evaluation 40 25 14 16 5 0 0 65 21 20
2017 Data sciences 49 41 10 0 0 0 0 90 0 25
2017 Policy 26 40 10 13 10 1 0 66 24 155
2017 Project management 32 37 20 7 3 0 0 69 10 69
2017 Other services to the public 30 37 19 9 5 2 0 67 14 65
2017 None of the above 26 32 18 13 10 0 0 58 24 305
2014 Client contact centre 17 50 22 6 5 0 0 66 11 59
2014 Health care practitioners 22 29 20 20 7 2 0 52 27 45
2014 Federal regulators 26 35 16 16 8 0 0 61 23 765
2014 Compliance, inspection and enforcement 22 41 18 13 6 0 0 63 19 1707
2014 Communications or public affairs 49 41 5 4 1 0 0 91 5 83
2014 Access to information and privacy 46 40 6 0 7 0 0 87 7 15
2014 Security 0 79 0 9 12 0 0 79 21 11
2014 Science and technology 21 38 22 12 7 0 0 59 19 797
2014 Legal services 42 41 9 9 0 0 0 82 9 10
2014 Administration and operations 36 37 15 8 5 0 0 72 13 577
2014 Human resources 44 36 11 7 3 0 0 79 10 211
2014 Financial management 48 36 11 2 3 0 0 84 5 126
2014 Procurement 52 31 12 5 0 0 0 83 5 23
2014 Real property 21 41 19 14 6 0 0 62 19 40
2014 Materiel management 7 68 7 9 9 0 0 75 18 12
2014 Information management 43 45 9 1 2 0 0 88 3 62
2014 Information technology 30 41 15 8 4 1 0 72 12 150
2014 Internal audit 18 42 18 9 13 0 0 60 22 21
2014 Evaluation 7 63 15 14 0 0 0 71 14 14
2014 Other services to the public 28 45 13 5 8 1 0 73 13 76
2014 None of the above 25 39 18 11 6 0 0 64 18 270

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 23 23 19 15 13 4 1 49 31 67
2018 Health care practitioners 18 50 13 4 4 7 4 77 8 28
2018 Federal regulators 26 21 22 16 12 2 1 48 29 663
2018 Compliance, inspection and enforcement 20 24 24 15 13 3 0 46 30 1462
2018 Communications or public affairs 28 23 22 16 6 4 0 53 23 89
2018 Access to information and privacy 29 43 15 7 7 0 0 71 13 13
2018 Security 20 29 20 20 12 0 0 49 31 10
2018 Science and technology 25 27 21 14 10 3 0 53 25 639
2018 Administration and operations 26 25 20 16 9 3 0 53 26 499
2018 Human resources 38 29 15 10 6 1 0 69 16 202
2018 Financial management 37 23 20 13 5 2 0 61 18 100
2018 Procurement 32 26 0 17 16 9 0 64 36 19
2018 Real property 32 33 19 6 2 8 0 71 8 38
2018 Information management 18 35 24 4 15 3 0 55 20 38
2018 Information technology 23 27 15 15 14 4 2 53 31 96
2018 Internal audit 13 24 19 28 10 6 0 39 40 31
2018 Evaluation 20 35 13 13 20 0 0 55 33 23
2018 Data sciences 19 17 35 11 9 9 0 39 22 31
2018 Policy 17 26 24 13 15 4 1 46 29 113
2018 Project management 21 24 19 20 15 1 0 46 35 64
2018 Other services to the public 23 35 23 19 0 0 0 58 19 49
2018 None of the above 21 25 25 14 11 2 2 48 26 173
2017 Client contact centre 25 32 19 10 7 7 0 62 18 80
2017 Health care practitioners 8 32 21 16 11 13 0 45 30 38
2017 Federal regulators 28 22 17 15 14 4 0 52 30 684
2017 Compliance, inspection and enforcement 19 28 21 16 11 5 1 50 29 1330
2017 Communications or public affairs 22 27 17 10 13 9 1 55 25 78
2017 Access to information and privacy 28 36 36 0 0 0 0 64 0 14
2017 Security 13 34 20 19 13 0 0 47 32 15
2017 Science and technology 24 26 21 14 9 6 1 53 25 751
2017 Administration and operations 33 24 18 13 7 4 0 60 22 539
2017 Human resources 40 22 16 12 6 3 0 65 19 197
2017 Financial management 33 27 17 9 10 3 2 63 19 108
2017 Procurement 30 25 20 5 10 5 5 61 16 20
2017 Real property 34 35 8 5 13 5 0 73 19 28
2017 Information management 36 21 19 11 9 4 0 59 21 42
2017 Information technology 40 22 19 8 5 6 1 66 14 118
2017 Internal audit 32 34 20 8 3 3 0 68 12 34
2017 Evaluation 9 45 15 10 16 5 0 57 27 20
2017 Data sciences 26 23 23 10 0 19 0 59 12 25
2017 Policy 17 26 23 17 15 3 0 44 33 155
2017 Project management 29 30 22 9 3 6 1 64 13 69
2017 Other services to the public 20 31 28 9 9 3 0 53 19 65
2017 None of the above 26 20 21 14 11 7 1 50 27 304
2014 Client contact centre 20 26 25 19 5 5 0 48 25 59
2014 Health care practitioners 13 31 31 9 4 9 2 50 15 45
2014 Federal regulators 26 25 19 14 11 5 0 54 26 765
2014 Compliance, inspection and enforcement 21 30 21 13 10 5 0 54 25 1709
2014 Communications or public affairs 34 32 14 13 4 4 0 68 17 83
2014 Access to information and privacy 33 20 19 20 7 0 0 54 27 15
2014 Security 0 35 27 26 12 0 0 35 38 11
2014 Science and technology 20 25 24 15 11 5 0 48 27 798
2014 Legal services 21 41 20 18 0 0 0 62 18 10
2014 Administration and operations 31 25 20 13 8 3 1 58 22 578
2014 Human resources 38 28 14 8 8 3 0 69 16 211
2014 Financial management 33 32 17 9 7 2 0 67 16 126
2014 Procurement 35 36 12 9 0 5 4 78 9 23
2014 Real property 19 30 23 11 12 2 2 51 25 40
2014 Materiel management 7 35 31 9 18 0 0 43 26 12
2014 Information management 35 30 12 9 9 5 0 68 19 62
2014 Information technology 27 33 17 13 8 3 0 61 22 150
2014 Internal audit 13 37 19 18 13 0 0 50 31 21
2014 Evaluation 22 35 9 21 7 7 0 61 30 14
2014 Other services to the public 22 29 21 11 11 5 1 55 23 75
2014 None of the above 22 29 16 11 14 7 1 55 27 270
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 44 39 9 3 3 1 0 85 6 67
2018 Health care practitioners 36 35 18 0 11 0 0 71 11 28
2018 Federal regulators 44 30 11 8 6 1 0 75 14 664
2018 Compliance, inspection and enforcement 36 34 16 7 5 1 0 72 12 1460
2018 Communications or public affairs 55 24 9 6 3 1 1 81 10 89
2018 Access to information and privacy 61 32 7 0 0 0 0 93 0 13
2018 Science and technology 45 33 10 6 5 1 0 79 11 638
2018 Administration and operations 45 31 10 7 4 1 1 79 12 498
2018 Human resources 55 27 7 4 6 0 0 82 10 199
2018 Financial management 45 38 7 3 4 2 1 86 7 100
2018 Procurement 83 0 6 0 6 6 0 88 6 18
2018 Real property 37 31 20 8 4 0 0 68 12 37
2018 Information management 36 34 19 2 6 2 0 72 9 38
2018 Information technology 47 36 7 5 2 2 2 86 7 97
2018 Internal audit 29 42 16 3 3 6 0 76 7 31
2018 Evaluation 51 32 0 6 12 0 0 83 17 23
2018 Data sciences 54 30 6 6 3 0 0 84 9 30
2018 Policy 48 34 7 5 3 1 1 84 9 113
2018 Project management 63 19 9 3 4 1 0 83 8 64
2018 Other services to the public 40 43 9 2 4 2 0 84 6 49
2018 None of the above 40 27 13 11 6 3 1 69 18 169
2017 Client contact centre 32 53 9 6 0 0 0 85 6 80
2017 Health care practitioners 29 42 11 8 8 2 0 73 16 38
2017 Federal regulators 42 33 10 9 4 1 0 76 14 686
2017 Compliance, inspection and enforcement 34 36 14 7 6 2 0 72 14 1335
2017 Communications or public affairs 45 31 8 9 5 3 0 78 14 79
2017 Access to information and privacy 65 21 7 0 0 0 7 92 0 14
2017 Security 52 20 13 7 7 0 0 73 14 15
2017 Science and technology 41 32 11 9 5 2 0 75 14 749
2017 Administration and operations 49 29 11 4 4 2 0 80 9 539
2017 Human resources 53 29 6 5 6 1 0 82 11 198
2017 Financial management 53 31 8 4 2 2 0 86 6 108
2017 Procurement 75 10 10 5 0 0 0 85 5 20
2017 Real property 53 26 8 6 3 6 0 83 9 27
2017 Information management 54 24 11 4 4 0 2 80 9 42
2017 Information technology 47 31 11 6 2 2 2 81 8 117
2017 Internal audit 65 32 0 0 0 3 0 100 0 34
2017 Evaluation 47 24 5 5 15 6 0 74 21 20
2017 Data sciences 45 49 3 0 3 0 0 94 3 25
2017 Policy 44 33 8 8 6 0 1 77 15 155
2017 Project management 46 35 10 3 4 1 0 82 7 69
2017 Other services to the public 53 23 15 5 3 0 2 76 8 65
2017 None of the above 37 30 17 8 4 2 1 70 13 305
2014 Client contact centre 37 26 24 9 3 1 0 64 12 59
2014 Health care practitioners 24 36 27 7 4 0 2 61 11 45
2014 Federal regulators 46 30 10 6 5 2 0 77 12 765
2014 Compliance, inspection and enforcement 38 33 13 8 5 1 0 73 14 1708
2014 Communications or public affairs 46 38 11 2 2 0 0 84 5 82
2014 Access to information and privacy 54 34 12 0 0 0 0 88 0 15
2014 Security 9 53 17 0 21 0 0 62 21 11
2014 Science and technology 39 32 13 9 4 2 0 73 14 798
2014 Legal services 21 30 38 10 0 0 0 52 10 10
2014 Administration and operations 49 29 9 7 3 3 1 80 10 578
2014 Human resources 51 29 8 4 5 1 1 82 9 211
2014 Financial management 55 26 13 4 2 1 0 81 6 126
2014 Procurement 75 13 12 0 0 0 0 88 0 23
2014 Real property 26 33 15 7 18 0 0 59 26 40
2014 Materiel management 31 43 18 9 0 0 0 74 9 12
2014 Information management 57 22 10 2 5 3 1 83 7 62
2014 Information technology 37 31 17 5 5 4 1 71 11 150
2014 Internal audit 36 18 14 9 18 5 0 57 28 21
2014 Evaluation 58 14 21 0 7 0 0 72 7 14
2014 Other services to the public 36 38 14 5 4 3 0 76 9 76
2014 None of the above 42 31 11 8 5 3 1 76 14 270

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 39 46 6 5 4 0 0 85 9 67
2018 Health care practitioners 37 34 18 4 7 0 0 71 11 27
2018 Federal regulators 41 33 9 10 6 1 0 75 16 665
2018 Compliance, inspection and enforcement 35 36 14 10 5 0 0 71 15 1457
2018 Communications or public affairs 55 27 6 11 1 0 1 83 12 89
2018 Access to information and privacy 37 41 22 0 0 0 0 78 0 13
2018 Science and technology 43 34 9 8 4 1 0 78 12 633
2018 Administration and operations 48 30 10 6 5 1 0 79 11 498
2018 Human resources 52 29 9 6 4 1 0 81 10 199
2018 Financial management 36 44 8 5 5 1 2 82 10 99
2018 Procurement 77 17 0 0 6 0 0 94 6 18
2018 Real property 37 32 19 12 0 0 0 69 12 38
2018 Information management 43 41 5 4 6 0 0 84 11 38
2018 Information technology 36 35 12 10 4 1 1 73 15 97
2018 Internal audit 28 48 17 3 3 0 0 77 6 31
2018 Evaluation 56 22 0 13 9 0 0 78 22 22
2018 Data sciences 66 19 6 6 3 0 0 84 9 30
2018 Policy 46 34 7 9 4 0 0 80 13 114
2018 Project management 49 34 3 11 3 0 0 83 14 63
2018 Other services to the public 41 33 13 9 3 0 0 74 12 49
2018 None of the above 37 29 13 11 10 0 0 66 21 171
2017 Client contact centre 31 54 5 8 1 0 0 85 10 80
2017 Health care practitioners 32 45 3 16 5 0 0 76 21 38
2017 Federal regulators 40 34 10 10 6 0 0 74 16 686
2017 Compliance, inspection and enforcement 34 38 12 9 6 0 0 72 15 1333
2017 Communications or public affairs 45 30 4 14 6 1 0 76 20 79
2017 Access to information and privacy 36 57 7 0 0 0 0 93 0 14
2017 Security 46 27 21 0 7 0 0 73 7 15
2017 Science and technology 39 34 9 12 6 0 0 73 18 748
2017 Administration and operations 50 29 8 8 4 1 0 80 13 538
2017 Human resources 55 25 7 8 5 0 0 80 13 198
2017 Financial management 43 35 8 13 2 0 0 78 14 108
2017 Procurement 60 30 5 0 5 0 0 90 5 20
2017 Real property 57 23 5 7 8 0 0 80 16 28
2017 Information management 50 32 11 4 0 0 2 84 5 42
2017 Information technology 40 38 9 11 2 0 0 78 13 117
2017 Internal audit 66 26 6 3 0 0 0 91 3 34
2017 Evaluation 40 30 10 10 10 0 0 70 20 20
2017 Data sciences 33 29 31 3 0 3 0 64 4 25
2017 Policy 42 33 9 11 4 0 1 75 16 154
2017 Project management 40 39 6 4 9 0 1 81 13 69
2017 Other services to the public 45 30 14 8 3 0 0 75 11 65
2017 None of the above 33 37 15 10 4 0 1 71 14 305
2014 Client contact centre 35 28 22 9 6 0 0 63 15 59
2014 Health care practitioners 31 36 22 4 7 0 0 67 11 45
2014 Federal regulators 44 32 9 10 5 0 0 76 15 765
2014 Compliance, inspection and enforcement 37 36 11 10 6 1 0 74 16 1709
2014 Communications or public affairs 44 39 7 10 0 0 0 83 10 82
2014 Access to information and privacy 61 27 0 12 0 0 0 88 12 15
2014 Security 18 44 17 0 21 0 0 62 21 11
2014 Science and technology 39 33 10 12 5 1 0 73 17 798
2014 Legal services 21 30 19 29 0 0 0 52 29 10
2014 Administration and operations 45 34 8 8 4 1 0 80 12 575
2014 Human resources 49 28 10 7 4 1 1 78 11 211
2014 Financial management 52 36 5 6 2 0 0 88 8 126
2014 Procurement 70 25 5 0 0 0 0 95 0 23
2014 Real property 30 33 6 20 11 0 0 63 31 40
2014 Materiel management 31 44 7 18 0 0 0 75 18 12
2014 Information management 59 24 9 3 3 1 0 84 6 62
2014 Information technology 34 34 18 5 9 1 0 68 13 150
2014 Internal audit 22 42 19 4 13 0 0 64 18 21
2014 Evaluation 42 36 7 7 7 0 0 79 15 14
2014 Other services to the public 37 39 16 4 4 0 1 76 8 76
2014 None of the above 39 33 11 11 6 0 0 73 17 270

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 44 37 9 7 4 0 0 80 11 67
2018 Health care practitioners 36 40 6 11 7 0 0 76 18 28
2018 Federal regulators 45 30 10 8 7 0 0 75 15 664
2018 Compliance, inspection and enforcement 38 32 14 9 6 0 0 70 15 1458
2018 Communications or public affairs 59 17 14 3 4 0 1 78 8 88
2018 Access to information and privacy 59 32 9 0 0 0 0 91 0 13
2018 Science and technology 47 32 9 7 6 0 0 78 13 638
2018 Administration and operations 53 27 8 6 6 0 0 81 12 499
2018 Human resources 57 21 10 7 6 0 0 78 12 201
2018 Financial management 51 35 7 5 2 0 1 86 7 100
2018 Procurement 66 23 6 0 6 0 0 89 6 18
2018 Real property 45 32 13 8 2 0 0 77 10 38
2018 Information management 47 26 15 6 6 0 0 73 12 38
2018 Information technology 42 31 10 8 5 1 2 76 13 98
2018 Internal audit 36 45 13 3 3 0 0 81 6 31
2018 Evaluation 42 37 4 10 7 0 0 79 17 23
2018 Data sciences 64 18 9 0 9 0 0 81 9 30
2018 Policy 53 27 10 6 3 0 0 80 10 114
2018 Project management 63 17 9 4 6 0 0 80 10 64
2018 Other services to the public 47 30 16 1 6 0 0 76 8 49
2018 None of the above 43 24 16 9 8 1 0 67 17 171
2017 Client contact centre 43 40 12 3 3 0 0 83 5 79
2017 Health care practitioners 34 37 13 8 5 0 3 73 14 38
2017 Federal regulators 44 28 11 9 7 0 0 73 16 685
2017 Compliance, inspection and enforcement 39 32 13 9 8 0 0 71 16 1330
2017 Communications or public affairs 50 29 10 4 7 0 0 79 11 79
2017 Access to information and privacy 54 39 0 8 0 0 0 92 8 13
2017 Security 46 40 7 0 7 0 0 86 7 15
2017 Science and technology 45 30 11 8 6 0 0 75 14 749
2017 Administration and operations 57 25 8 5 4 1 0 83 9 537
2017 Human resources 62 21 4 7 5 0 0 84 12 198
2017 Financial management 58 29 6 7 0 0 0 87 7 108
2017 Procurement 45 40 5 5 5 0 0 85 10 20
2017 Real property 55 13 7 11 14 0 0 68 24 28
2017 Information management 59 24 7 5 4 2 0 84 9 42
2017 Information technology 45 35 13 6 2 0 0 80 7 118
2017 Internal audit 69 28 3 0 0 0 0 97 0 34
2017 Evaluation 61 14 0 5 20 0 0 75 25 20
2017 Data sciences 39 45 6 7 3 0 0 84 10 25
2017 Policy 45 24 10 14 6 1 0 70 20 154
2017 Project management 54 27 10 5 4 0 0 81 9 69
2017 Other services to the public 53 24 15 2 6 0 0 77 8 65
2017 None of the above 42 31 13 8 5 1 0 73 14 305
2014 Client contact centre 30 41 12 6 8 2 0 73 15 59
2014 Health care practitioners 31 29 20 11 9 0 0 60 20 45
2014 Federal regulators 48 29 8 7 6 1 0 78 13 764
2014 Compliance, inspection and enforcement 38 33 14 8 7 0 0 71 15 1707
2014 Communications or public affairs 60 23 10 5 2 0 0 83 7 82
2014 Access to information and privacy 48 40 0 12 0 0 0 88 12 15
2014 Security 18 44 17 9 12 0 0 62 21 11
2014 Science and technology 43 31 11 9 5 1 1 75 14 798
2014 Legal services 32 41 19 9 0 0 0 72 9 10
2014 Administration and operations 54 26 9 5 6 1 0 80 11 578
2014 Human resources 58 26 5 6 5 0 0 84 10 211
2014 Financial management 56 29 11 2 3 0 0 85 5 126
2014 Procurement 71 25 4 0 0 0 0 96 0 23
2014 Real property 32 37 10 10 11 0 0 69 21 40
2014 Materiel management 40 51 0 9 0 0 0 91 9 12
2014 Information management 63 25 3 1 6 0 0 89 8 62
2014 Information technology 43 31 11 7 7 0 0 74 15 150
2014 Internal audit 32 42 9 0 18 0 0 73 18 21
2014 Evaluation 65 14 7 7 7 0 0 79 14 14
2014 Other services to the public 51 23 18 4 4 0 0 74 8 76
2014 None of the above 49 24 14 9 3 0 1 74 12 270

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 23 30 21 12 6 8 0 57 20 66
2018 Health care practitioners 4 44 26 11 4 11 0 54 17 27
2018 Federal regulators 22 31 18 12 9 7 0 57 23 667
2018 Compliance, inspection and enforcement 19 30 22 12 8 9 0 54 23 1464
2018 Communications or public affairs 29 37 14 9 7 4 0 69 17 89
2018 Access to information and privacy 31 30 24 15 0 0 0 61 15 13
2018 Security 20 20 10 20 31 0 0 39 51 10
2018 Science and technology 24 30 17 13 8 7 0 59 22 642
2018 Administration and operations 29 31 16 11 9 4 0 63 21 498
2018 Human resources 25 35 19 10 5 5 1 64 16 201
2018 Financial management 34 32 16 7 6 4 0 69 14 100
2018 Procurement 22 27 26 5 11 9 0 53 17 19
2018 Real property 19 34 23 14 10 0 0 53 24 37
2018 Information management 22 31 17 16 9 6 0 56 26 38
2018 Information technology 20 26 21 11 13 9 0 51 26 98
2018 Internal audit 13 20 16 28 6 17 0 39 42 31
2018 Evaluation 24 35 24 8 8 0 0 59 17 23
2018 Data sciences 13 44 12 6 6 19 0 70 15 31
2018 Policy 19 25 17 20 9 9 0 48 33 114
2018 Project management 18 26 25 17 13 1 0 44 31 64
2018 Other services to the public 21 46 14 6 4 9 0 74 11 48
2018 None of the above 21 24 20 17 11 7 1 48 30 172
2017 Client contact centre 20 36 19 7 5 13 0 64 14 80
2017 Health care practitioners 13 37 11 18 5 15 0 59 28 38
2017 Federal regulators 23 28 18 13 11 7 0 55 26 687
2017 Compliance, inspection and enforcement 18 28 21 13 10 10 0 51 25 1333
2017 Communications or public affairs 24 28 14 13 10 10 1 58 26 78
2017 Access to information and privacy 14 43 14 14 14 0 0 57 29 14
2017 Security 7 43 0 28 22 0 0 51 49 14
2017 Science and technology 20 32 17 11 9 10 1 58 23 749
2017 Administration and operations 29 35 14 9 7 5 0 68 17 539
2017 Human resources 25 40 12 14 6 2 0 67 21 198
2017 Financial management 25 49 13 9 3 2 0 75 12 108
2017 Procurement 15 50 0 25 0 10 0 73 27 20
2017 Real property 37 26 19 7 11 0 0 63 18 28
2017 Information management 32 30 16 4 9 9 0 69 14 42
2017 Information technology 23 37 19 7 6 9 0 66 13 118
2017 Internal audit 27 31 14 20 0 9 0 63 21 34
2017 Evaluation 20 20 20 25 10 5 0 42 37 20
2017 Data sciences 17 60 6 0 0 17 0 92 0 25
2017 Policy 21 33 19 14 9 3 1 56 24 155
2017 Project management 18 42 14 18 7 0 0 61 25 69
2017 Other services to the public 22 26 15 14 11 13 0 55 28 65
2017 None of the above 19 26 21 16 10 6 2 49 29 305
2014 Client contact centre 17 33 27 10 5 8 0 54 16 59
2014 Health care practitioners 16 31 18 9 16 11 0 52 28 45
2014 Federal regulators 24 32 16 11 9 8 0 62 22 764
2014 Compliance, inspection and enforcement 21 31 19 11 8 10 0 58 21 1709
2014 Communications or public affairs 31 44 12 2 4 7 0 80 7 82
2014 Access to information and privacy 18 54 21 7 0 0 0 72 7 15
2014 Security 0 54 17 17 12 0 0 54 29 11
2014 Science and technology 17 34 18 13 7 10 0 58 22 797
2014 Legal services 19 48 21 0 0 12 0 76 0 10
2014 Administration and operations 31 35 15 9 4 5 0 70 14 577
2014 Human resources 32 34 11 12 6 5 0 69 19 210
2014 Financial management 35 38 9 10 2 6 0 77 13 126
2014 Procurement 48 26 8 5 0 13 0 86 5 23
2014 Real property 11 40 22 13 12 3 0 52 25 40
2014 Materiel management 25 50 9 16 0 0 0 75 16 12
2014 Information management 29 48 8 11 0 5 0 81 11 62
2014 Information technology 25 33 18 7 5 10 1 66 14 150
2014 Internal audit 27 32 5 22 13 0 0 60 36 21
2014 Evaluation 7 56 7 7 0 23 0 82 9 14
2014 Other services to the public 21 30 18 9 3 19 0 63 14 76
2014 None of the above 23 37 15 11 8 5 0 63 20 270

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 22 21 27 16 11 3 0 45 27 67
2018 Health care practitioners 7 41 18 11 15 7 0 53 28 27
2018 Federal regulators 18 31 20 16 13 2 0 50 30 665
2018 Compliance, inspection and enforcement 16 28 24 17 12 3 0 46 29 1463
2018 Communications or public affairs 28 34 19 10 8 2 0 63 18 89
2018 Access to information and privacy 15 45 24 9 7 0 0 61 15 13
2018 Security 0 20 20 20 41 0 0 20 61 10
2018 Science and technology 20 28 21 15 12 3 0 50 28 639
2018 Administration and operations 26 31 16 14 11 1 0 58 25 498
2018 Human resources 25 35 18 15 4 2 1 62 20 200
2018 Financial management 28 31 24 5 10 3 0 60 15 100
2018 Procurement 22 32 27 5 11 4 0 56 16 19
2018 Real property 29 20 18 25 8 0 0 50 32 38
2018 Information management 17 35 21 18 6 2 0 53 25 38
2018 Information technology 9 25 25 15 22 5 0 36 39 98
2018 Internal audit 13 20 36 22 9 0 0 33 32 31
2018 Evaluation 24 29 31 7 8 0 0 53 16 23
2018 Data sciences 16 34 18 15 9 8 0 54 26 31
2018 Policy 15 25 23 22 13 3 0 41 36 114
2018 Project management 10 37 21 17 14 0 0 47 32 64
2018 Other services to the public 24 42 15 8 5 5 0 70 14 49
2018 None of the above 20 24 19 19 15 2 1 45 35 172
2017 Client contact centre 12 40 25 12 7 4 0 54 20 80
2017 Health care practitioners 3 26 26 24 16 5 0 31 42 38
2017 Federal regulators 19 28 18 18 14 2 0 49 33 685
2017 Compliance, inspection and enforcement 14 30 21 18 14 4 0 45 33 1335
2017 Communications or public affairs 25 31 10 13 14 6 1 60 29 78
2017 Access to information and privacy 21 22 43 0 14 0 0 43 14 14
2017 Security 0 20 32 20 27 0 0 20 47 15
2017 Science and technology 18 33 16 17 12 4 1 53 30 749
2017 Administration and operations 26 35 16 13 8 2 0 62 22 539
2017 Human resources 23 36 18 17 5 0 0 59 22 198
2017 Financial management 21 51 13 11 3 1 0 73 13 108
2017 Procurement 21 27 26 16 5 5 0 50 22 19
2017 Real property 29 43 13 5 11 0 0 72 16 28
2017 Information management 37 29 21 4 9 0 0 65 13 42
2017 Information technology 23 32 20 14 9 2 0 56 23 118
2017 Internal audit 32 29 17 16 3 3 0 63 20 34
2017 Evaluation 24 16 25 20 10 5 0 42 32 20
2017 Data sciences 13 61 16 9 0 0 0 75 9 25
2017 Policy 23 26 20 16 13 2 0 50 29 155
2017 Project management 17 40 22 17 4 0 0 57 21 69
2017 Other services to the public 22 23 23 17 11 5 0 47 29 65
2017 None of the above 16 28 18 20 13 3 2 46 35 305
2014 Client contact centre 13 25 32 20 8 1 0 39 29 59
2014 Health care practitioners 15 24 24 13 18 4 0 42 33 45
2014 Federal regulators 20 31 17 18 12 2 0 52 31 765
2014 Compliance, inspection and enforcement 17 30 23 16 10 3 0 49 27 1708
2014 Communications or public affairs 29 50 8 8 4 0 0 79 12 82
2014 Access to information and privacy 18 54 14 14 0 0 0 72 14 15
2014 Security 0 35 35 30 0 0 0 35 30 11
2014 Science and technology 12 32 23 18 12 3 0 45 31 798
2014 Legal services 29 23 39 9 0 0 0 52 9 10
2014 Administration and operations 30 35 16 12 6 2 0 66 18 578
2014 Human resources 32 33 13 14 7 1 0 65 21 211
2014 Financial management 39 35 8 12 3 2 0 76 16 126
2014 Procurement 39 39 13 0 0 9 0 86 0 23
2014 Real property 9 33 27 16 15 0 0 42 31 40
2014 Materiel management 16 43 16 0 25 0 0 59 25 12
2014 Information management 31 40 14 14 0 1 0 72 14 62
2014 Information technology 17 33 21 15 9 5 1 53 25 150
2014 Internal audit 22 42 9 13 9 4 0 67 23 21
2014 Evaluation 7 49 16 29 0 0 0 55 29 14
2014 Other services to the public 17 37 16 17 7 7 0 58 25 76
2014 None of the above 21 32 17 18 11 2 0 54 29 270

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 10 26 30 18 9 6 1 38 29 67
2018 Health care practitioners 0 22 51 11 11 4 0 23 23 27
2018 Federal regulators 11 29 22 20 14 4 0 42 36 664
2018 Compliance, inspection and enforcement 11 24 27 22 11 5 0 37 34 1460
2018 Communications or public affairs 22 24 23 15 8 7 0 50 26 89
2018 Access to information and privacy 24 22 31 8 15 0 0 46 23 13
2018 Security 0 20 20 20 41 0 0 20 61 10
2018 Science and technology 15 27 21 18 13 6 0 45 33 641
2018 Administration and operations 18 27 19 21 11 4 0 47 34 494
2018 Human resources 18 27 24 22 7 2 1 46 30 201
2018 Financial management 18 26 21 18 15 4 0 45 33 100
2018 Procurement 22 27 16 16 11 9 0 53 29 19
2018 Real property 10 30 25 23 12 0 0 40 35 38
2018 Information management 8 24 29 15 14 9 0 35 32 38
2018 Information technology 5 20 25 19 24 7 0 27 46 98
2018 Internal audit 10 17 33 22 9 9 0 29 35 31
2018 Evaluation 4 29 37 14 8 7 0 36 24 23
2018 Data sciences 6 34 16 22 13 9 0 44 39 29
2018 Policy 7 24 24 26 16 3 0 32 43 114
2018 Project management 9 25 22 29 13 2 0 35 43 64
2018 Other services to the public 6 44 32 6 7 5 0 52 14 48
2018 None of the above 14 22 20 21 18 5 0 38 41 169
2017 Client contact centre 6 36 28 15 10 5 0 44 26 80
2017 Health care practitioners 3 26 26 26 11 8 0 31 40 38
2017 Federal regulators 14 26 17 24 15 4 0 42 41 686
2017 Compliance, inspection and enforcement 9 25 24 20 15 7 0 37 37 1335
2017 Communications or public affairs 18 29 19 15 13 6 1 50 30 78
2017 Access to information and privacy 7 29 43 14 7 0 0 36 22 14
2017 Security 0 14 20 40 27 0 0 14 67 15
2017 Science and technology 11 29 19 22 12 6 1 43 36 751
2017 Administration and operations 17 33 20 16 9 5 0 53 27 539
2017 Human resources 14 33 20 20 9 3 1 49 30 196
2017 Financial management 16 44 16 17 4 1 1 61 22 108
2017 Procurement 5 40 10 25 10 10 0 50 39 20
2017 Real property 32 27 5 29 7 0 0 59 36 28
2017 Information management 22 37 20 10 7 4 0 62 18 42
2017 Information technology 11 31 27 13 12 6 0 45 27 117
2017 Internal audit 21 30 20 17 3 9 0 56 22 33
2017 Evaluation 10 15 28 31 16 0 0 26 47 19
2017 Data sciences 13 26 20 13 3 25 0 53 21 25
2017 Policy 14 33 19 19 12 3 0 48 32 155
2017 Project management 10 28 27 22 9 4 0 39 32 69
2017 Other services to the public 21 21 23 15 17 3 0 43 33 65
2017 None of the above 12 23 22 22 14 5 2 38 38 302
2014 Client contact centre 12 19 25 25 10 8 0 34 38 58
2014 Health care practitioners 11 22 27 24 11 4 0 35 37 45
2014 Federal regulators 13 28 19 20 16 4 0 42 38 765
2014 Compliance, inspection and enforcement 12 27 25 20 11 5 0 41 33 1708
2014 Communications or public affairs 21 46 15 12 4 2 0 69 16 82
2014 Access to information and privacy 12 27 32 28 0 0 0 39 28 15
2014 Security 0 26 35 39 0 0 0 26 39 11
2014 Science and technology 9 26 22 22 13 7 0 38 38 796
2014 Legal services 19 33 39 9 0 0 0 52 9 10
2014 Administration and operations 21 33 19 16 7 4 0 56 24 575
2014 Human resources 20 36 15 17 10 3 0 57 27 211
2014 Financial management 28 36 14 14 4 5 0 67 18 125
2014 Procurement 31 38 13 5 0 13 0 79 5 23
2014 Real property 6 25 19 25 14 11 0 34 44 40
2014 Materiel management 16 34 7 18 25 0 0 50 43 12
2014 Information management 15 39 20 17 1 8 0 59 20 62
2014 Information technology 15 23 27 19 11 4 1 39 32 150
2014 Internal audit 18 32 18 13 9 9 0 55 25 21
2014 Evaluation 7 21 35 21 7 9 0 31 31 14
2014 Other services to the public 14 24 26 13 9 14 0 44 26 76
2014 None of the above 14 30 21 18 12 4 0 46 32 269

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 15 23 24 19 14 5 0 40 35 67
2018 Health care practitioners 0 34 14 37 11 4 0 35 51 27
2018 Federal regulators 13 30 18 23 15 1 0 43 38 667
2018 Compliance, inspection and enforcement 12 27 25 20 13 3 0 40 34 1462
2018 Communications or public affairs 18 35 15 18 6 8 0 57 27 89
2018 Access to information and privacy 17 32 20 24 7 0 0 49 31 13
2018 Security 0 29 20 20 31 0 0 29 51 10
2018 Science and technology 15 29 21 19 13 4 0 46 33 640
2018 Administration and operations 15 33 16 21 14 2 0 49 35 498
2018 Human resources 14 34 18 22 10 2 1 49 33 202
2018 Financial management 17 29 21 16 15 3 0 46 32 100
2018 Procurement 16 25 21 27 5 6 0 44 34 19
2018 Real property 15 31 23 18 13 0 0 46 31 37
2018 Information management 17 21 19 24 15 4 0 40 41 38
2018 Information technology 5 18 21 28 23 5 0 24 54 98
2018 Internal audit 6 19 22 46 6 0 0 25 52 31
2018 Evaluation 4 44 21 14 13 4 0 50 28 23
2018 Data sciences 6 31 15 28 9 11 0 42 41 31
2018 Policy 8 27 22 25 16 2 0 36 41 113
2018 Project management 11 22 21 21 25 0 0 32 47 64
2018 Other services to the public 12 38 29 12 8 2 0 50 20 49
2018 None of the above 12 25 18 20 20 4 1 40 41 171
2017 Client contact centre 14 35 19 20 9 5 0 51 30 80
2017 Health care practitioners 3 26 34 21 13 3 0 29 35 38
2017 Federal regulators 13 27 21 20 16 3 0 42 37 684
2017 Compliance, inspection and enforcement 10 29 21 21 14 4 0 41 37 1332
2017 Communications or public affairs 14 34 18 18 15 1 0 49 33 78
2017 Access to information and privacy 14 36 21 21 7 0 0 50 29 14
2017 Security 0 20 33 26 20 0 0 20 46 15
2017 Science and technology 13 31 19 20 13 4 0 46 34 748
2017 Administration and operations 17 33 18 20 10 2 0 52 30 539
2017 Human resources 14 38 16 23 7 1 0 53 31 198
2017 Financial management 13 42 23 17 5 0 0 55 22 108
2017 Procurement 15 45 20 10 5 5 0 63 16 20
2017 Real property 19 39 13 19 5 6 0 61 25 28
2017 Information management 17 39 11 15 11 7 0 61 27 42
2017 Information technology 13 33 17 20 15 2 0 47 36 118
2017 Internal audit 26 34 8 8 6 18 0 73 17 34
2017 Evaluation 15 30 22 14 10 9 0 49 27 20
2017 Data sciences 10 41 16 23 3 7 0 55 28 25
2017 Policy 17 28 16 23 15 1 0 45 38 155
2017 Project management 10 31 16 32 11 0 0 41 43 69
2017 Other services to the public 11 37 17 11 15 9 0 53 29 65
2017 None of the above 11 28 18 20 18 4 2 41 40 305
2014 Client contact centre 15 28 23 17 12 5 0 45 30 59
2014 Health care practitioners 11 33 27 11 16 2 0 45 27 45
2014 Federal regulators 14 31 16 20 17 2 0 46 37 764
2014 Compliance, inspection and enforcement 13 32 20 19 12 3 0 47 33 1708
2014 Communications or public affairs 12 51 17 13 5 1 0 64 19 82
2014 Access to information and privacy 18 42 26 7 7 0 0 60 14 15
2014 Security 0 26 35 18 21 0 0 26 39 11
2014 Science and technology 9 31 21 21 15 3 0 42 37 795
2014 Legal services 21 21 19 39 0 0 0 42 39 10
2014 Administration and operations 18 36 18 17 9 2 0 55 26 578
2014 Human resources 18 34 12 24 10 3 0 53 34 211
2014 Financial management 22 39 15 14 7 2 0 63 22 126
2014 Procurement 30 17 27 17 0 9 0 52 19 23
2014 Real property 5 20 32 25 18 0 0 26 43 39
2014 Materiel management 16 25 16 34 9 0 0 41 43 12
2014 Information management 21 36 17 20 2 4 0 60 22 62
2014 Information technology 13 27 21 23 11 4 0 42 35 150
2014 Internal audit 18 32 27 5 13 5 0 53 19 21
2014 Evaluation 14 14 21 36 0 15 0 33 42 14
2014 Other services to the public 13 37 20 10 10 9 0 55 23 76
2014 None of the above 13 30 18 22 14 3 0 44 37 269
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 24 35 21 15 4 0 0 60 20 67
2018 Health care practitioners 14 29 35 14 7 0 0 43 22 28
2018 Federal regulators 20 37 16 15 12 0 0 57 28 664
2018 Compliance, inspection and enforcement 17 32 21 18 11 0 0 50 29 1456
2018 Communications or public affairs 39 37 10 9 5 0 0 76 14 88
2018 Access to information and privacy 17 67 9 0 7 0 0 85 7 13
2018 Security 39 39 22 0 0 0 0 78 0 10
2018 Science and technology 26 36 17 12 9 0 0 62 21 639
2018 Administration and operations 28 37 13 13 8 0 0 66 21 498
2018 Human resources 37 31 11 12 8 0 0 68 20 203
2018 Financial management 26 41 17 11 4 0 0 67 16 101
2018 Procurement 43 34 17 6 0 0 0 78 6 18
2018 Real property 18 43 23 11 5 0 0 61 16 38
2018 Information management 20 31 22 15 12 0 0 51 27 38
2018 Information technology 19 39 15 15 10 0 1 59 26 98
2018 Internal audit 22 42 22 10 3 0 0 64 14 31
2018 Evaluation 28 48 13 4 7 0 0 76 12 23
2018 Data sciences 28 48 9 16 0 0 0 75 16 30
2018 Policy 32 37 13 10 8 0 0 69 18 114
2018 Project management 23 46 12 11 7 0 0 70 18 64
2018 Other services to the public 29 48 15 5 2 0 0 77 7 49
2018 None of the above 21 32 17 14 15 0 0 53 29 171
2017 Client contact centre 17 45 23 10 4 0 0 63 14 80
2017 Health care practitioners 11 40 29 13 8 0 0 50 21 38
2017 Federal regulators 21 37 15 15 12 0 0 57 27 687
2017 Compliance, inspection and enforcement 16 34 21 16 12 0 0 50 28 1336
2017 Communications or public affairs 32 37 8 15 8 1 0 70 22 79
2017 Access to information and privacy 7 64 21 7 0 0 0 71 7 14
2017 Security 27 33 34 6 0 0 0 60 6 15
2017 Science and technology 21 38 18 15 8 0 0 59 23 749
2017 Administration and operations 31 36 14 13 6 0 0 67 19 538
2017 Human resources 37 38 8 12 4 0 0 75 17 198
2017 Financial management 32 32 15 13 6 2 0 65 19 108
2017 Procurement 40 25 20 10 5 0 0 65 15 20
2017 Real property 16 56 5 17 5 0 0 73 23 27
2017 Information management 33 36 16 13 2 0 0 69 15 42
2017 Information technology 26 39 15 12 6 1 1 66 18 118
2017 Internal audit 34 43 17 6 0 0 0 77 6 34
2017 Evaluation 36 44 6 10 5 0 0 80 14 20
2017 Data sciences 23 48 22 7 0 0 0 71 7 25
2017 Policy 26 36 17 12 8 0 0 63 20 155
2017 Project management 36 37 7 16 4 0 0 72 20 69
2017 Other services to the public 25 33 17 17 6 0 1 59 23 65
2017 None of the above 18 35 19 15 13 0 0 53 28 304
2014 Client contact centre 20 38 24 13 5 0 0 58 18 59
2014 Health care practitioners 15 36 16 16 16 2 0 52 32 45
2014 Federal regulators 18 36 19 16 12 0 0 54 27 765
2014 Compliance, inspection and enforcement 16 33 21 17 12 0 0 49 30 1708
2014 Communications or public affairs 30 42 15 9 4 0 1 73 12 82
2014 Access to information and privacy 21 54 19 6 0 0 0 75 6 15
2014 Security 9 52 0 27 12 0 0 61 39 11
2014 Science and technology 18 35 19 18 9 0 0 54 27 798
2014 Legal services 21 37 31 10 0 0 0 59 10 10
2014 Administration and operations 29 36 15 11 8 0 0 65 20 578
2014 Human resources 37 31 12 14 5 0 0 69 19 211
2014 Financial management 31 40 13 11 5 0 0 71 16 126
2014 Procurement 34 49 0 17 0 0 0 83 17 23
2014 Real property 17 31 24 18 11 0 0 48 29 40
2014 Materiel management 31 9 25 18 18 0 0 40 35 12
2014 Information management 32 42 9 14 3 0 0 74 17 62
2014 Information technology 19 37 18 16 10 0 1 56 26 150
2014 Internal audit 9 23 18 28 22 0 0 32 50 21
2014 Evaluation 15 42 14 14 16 0 0 57 29 14
2014 Other services to the public 15 39 33 8 5 0 0 54 14 76
2014 None of the above 20 32 20 17 11 0 0 52 28 270

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 23 52 18 5 3 0 0 75 7 67
2018 Health care practitioners 18 61 4 13 4 0 0 79 17 28
2018 Federal regulators 27 44 11 13 5 0 0 71 18 667
2018 Compliance, inspection and enforcement 24 42 17 12 5 0 0 66 17 1463
2018 Communications or public affairs 28 39 16 16 1 0 0 67 17 89
2018 Access to information and privacy 47 46 0 7 0 0 0 93 7 13
2018 Security 10 39 41 10 0 0 0 49 10 10
2018 Science and technology 33 41 13 10 3 0 0 73 13 638
2018 Administration and operations 25 44 12 12 7 0 0 69 19 498
2018 Human resources 32 32 11 16 8 0 1 65 25 203
2018 Financial management 32 52 6 10 0 0 0 84 10 101
2018 Procurement 52 22 11 6 11 0 0 73 16 19
2018 Real property 35 25 22 8 10 0 0 60 19 38
2018 Information management 21 32 16 29 2 0 0 53 31 38
2018 Information technology 17 35 17 17 12 0 1 53 30 98
2018 Internal audit 19 58 6 10 6 0 0 77 17 31
2018 Evaluation 25 38 0 21 16 0 0 63 37 23
2018 Data sciences 19 50 16 9 6 0 0 69 16 30
2018 Policy 26 38 8 18 9 0 1 64 28 112
2018 Project management 20 49 10 14 7 0 0 69 21 64
2018 Other services to the public 33 46 10 6 5 0 0 79 11 49
2018 None of the above 23 34 20 14 9 0 0 57 23 171
2017 Client contact centre 17 55 16 12 0 0 0 72 12 80
2017 Health care practitioners 26 40 16 13 5 0 0 66 18 38
2017 Federal regulators 26 44 11 14 6 0 0 70 20 685
2017 Compliance, inspection and enforcement 23 44 16 12 4 0 0 67 16 1336
2017 Communications or public affairs 24 42 15 11 8 0 0 66 19 79
2017 Access to information and privacy 36 50 14 0 0 0 0 86 0 14
2017 Security 14 57 0 21 8 0 0 71 29 14
2017 Science and technology 28 48 10 11 3 0 0 75 15 748
2017 Administration and operations 31 40 11 13 5 0 0 71 18 538
2017 Human resources 29 41 8 16 5 0 0 70 22 198
2017 Financial management 32 48 11 7 1 0 0 80 8 108
2017 Procurement 30 40 10 15 5 0 0 70 20 20
2017 Real property 20 45 20 13 3 0 0 65 15 27
2017 Information management 20 56 18 4 2 0 0 76 6 42
2017 Information technology 22 40 15 19 4 0 0 62 23 118
2017 Internal audit 47 53 0 0 0 0 0 100 0 34
2017 Evaluation 42 34 9 10 5 0 0 76 15 20
2017 Data sciences 16 61 13 7 3 0 0 77 10 25
2017 Policy 21 38 15 15 11 0 0 59 26 155
2017 Project management 31 41 12 12 4 0 0 72 16 69
2017 Other services to the public 28 37 23 9 3 0 0 65 12 65
2017 None of the above 21 42 15 13 9 0 0 62 22 303

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Client contact centre 12 26 19 17 9 13 3 45 31 66
2018 Health care practitioners 7 32 18 25 4 11 3 46 33 28
2018 Federal regulators 14 25 20 16 15 8 2 43 34 668
2018 Compliance, inspection and enforcement 10 23 23 19 16 8 2 36 39 1461
2018 Communications or public affairs 11 23 17 16 10 18 4 43 34 87
2018 Access to information and privacy 7 15 39 9 24 7 0 23 35 13
2018 Security 20 29 20 22 10 0 0 49 31 10
2018 Science and technology 12 22 21 18 14 9 4 38 37 638
2018 Administration and operations 14 24 18 16 15 12 2 44 35 497
2018 Human resources 17 27 19 11 11 11 5 52 26 201
2018 Financial management 12 35 17 16 7 10 4 54 26 101
2018 Procurement 25 16 22 21 11 6 0 44 33 19
2018 Real property 10 28 26 8 19 2 7 42 29 38
2018 Information management 10 23 21 18 11 16 2 40 35 38
2018 Information technology 14 27 18 13 12 14 2 49 29 98
2018 Internal audit 10 6 19 26 3 29 6 25 46 31
2018 Evaluation 0 26 22 9 18 16 9 35 35 22
2018 Data sciences 19 29 19 6 3 21 3 63 12 30
2018 Policy 10 21 21 12 11 22 4 41