2018 Public Service Employee Survey Results by Theme for Canadian Food Inspection Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 45 0 0 9 0 0 91 9 11
2017 PG 36 43 7 0 14 0 0 79 14 14
2014 PG 43 43 14 0 0 0 0 86 0 14
2011 PG 47 47 0 7 0 0 0 93 7 15

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 45 0 0 9 0 0 91 9 11
2017 PG 57 21 7 0 14 0 0 79 14 14

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 55 45 0 0 0 0 0 100 0 11
2017 PG 64 21 7 0 7 0 0 86 7 14
2014 PG 71 29 0 0 0 0 0 100 0 14
2011 PG 67 33 0 0 0 0 0 100 0 15

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 55 0 9 0 0 0 91 9 11
2017 PG 43 36 7 7 7 0 0 79 14 14
2014 PG 57 29 14 0 0 0 0 86 0 14
2011 PG 53 40 0 7 0 0 0 93 7 15

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 36 0 9 9 9 0 80 20 11
2017 PG 29 29 21 14 7 0 0 57 21 14
2014 PG 36 36 21 7 0 0 0 71 7 14
2011 PG 33 53 7 7 0 0 0 87 7 15

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 45 0 9 9 0 0 82 18 11
2017 PG 36 43 7 7 7 0 0 79 14 14
2014 PG 36 43 21 0 0 0 0 79 0 14
2011 PG 33 40 13 13 0 0 0 73 13 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 36 0 9 9 9 0 80 20 11
2017 PG 36 14 7 21 14 7 0 54 38 14
2014 PG 21 14 50 7 0 0 7 38 8 14
2011 PG 40 27 13 20 0 0 0 67 20 15
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 80 0 0 0 10 10 0 89 11 10
2017 PG 79 7 0 7 7 0 0 86 14 14
2014 PG 50 36 14 0 0 0 0 86 0 14
2011 PG 47 33 0 20 0 0 0 80 20 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 80 10 0 0 10 0 0 90 10 10
2017 PG 57 29 0 0 14 0 0 86 14 14
2014 PG 57 36 7 0 0 0 0 93 0 14
2011 PG 27 60 0 13 0 0 0 87 13 15

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 70 20 0 0 10 0 0 90 10 10
2017 PG 57 29 0 0 14 0 0 86 14 14
2014 PG 50 43 7 0 0 0 0 93 0 14

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 27 36 9 18 0 0 36 27 11
2017 PG 14 57 0 14 7 7 0 77 23 14
2014 PG 36 36 14 7 0 7 0 77 8 14
2011 PG 20 47 13 20 0 0 0 67 20 15

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 36 27 9 18 0 0 45 27 11
2017 PG 21 29 29 7 7 7 0 54 15 14
2014 PG 29 43 14 0 7 7 0 77 8 14
2011 PG 20 27 27 20 7 0 0 47 27 15

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 27 18 18 18 9 0 40 40 11
2017 PG 7 43 7 29 7 7 0 54 38 14
2014 PG 21 43 21 0 7 7 0 69 8 14
2011 PG 13 40 20 20 7 0 0 53 27 15

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 27 27 27 9 0 0 36 36 11
2017 PG 14 43 14 14 7 7 0 62 23 14
2014 PG 29 21 14 29 0 7 0 54 31 14
2011 PG 13 40 20 13 13 0 0 53 27 15
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 18 27 0 9 0 0 64 9 11
2017 PG 50 29 0 14 7 0 0 79 21 14
2014 PG 57 21 7 14 0 0 0 79 14 14
2011 PG 20 47 13 13 7 0 0 67 20 15

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 55 18 9 9 9 0 0 73 18 11
2017 PG 50 21 14 7 7 0 0 71 14 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 18 18 18 27 18 0 0 36 45 11
2017 PG 21 29 21 7 21 0 0 50 29 14
2014 PG 14 29 29 7 7 14 0 50 17 14

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 80 10 0 0 10 0 0 90 10 10
2017 PG 71 14 0 7 7 0 0 86 14 14
2014 PG 57 21 21 0 0 0 0 79 0 14
2011 PG 33 53 13 0 0 0 0 87 0 15

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 45 0 27 0 0 0 73 27 11
2017 PG 21 50 14 7 7 0 0 71 14 14
2014 PG 29 29 21 14 7 0 0 57 21 14
2011 PG 27 40 7 27 0 0 0 67 27 15

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 45 18 0 0 0 0 82 0 11
2017 PG 29 43 7 14 7 0 0 71 21 14
2014 PG 29 50 14 7 0 0 0 79 7 14
2011 PG 47 40 0 13 0 0 0 87 13 15

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 55 36 0 9 0 0 0 91 9 11
2017 PG 36 43 7 0 14 0 0 79 14 14
2014 PG 36 50 14 0 0 0 0 86 0 14
2011 PG 40 53 0 7 0 0 0 93 7 15

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 55 18 9 9 0 0 64 18 11
2017 PG 14 21 29 21 14 0 0 36 36 14
2014 PG 14 36 21 14 7 0 7 54 23 14
2011 PG 0 33 33 20 13 0 0 33 33 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 36 36 9 9 0 0 45 18 11
2017 PG 14 14 29 14 29 0 0 29 43 14
2014 PG 14 43 7 21 7 0 7 62 31 14
2011 PG 0 13 20 33 33 0 0 13 67 15

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 18 55 18 0 9 0 0 73 9 11
2017 PG 36 50 0 0 14 0 0 86 14 14
2014 PG 43 36 0 21 0 0 0 79 21 14
2011 PG 27 47 7 13 7 0 0 73 20 15

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 55 0 9 9 0 0 82 18 11
2017 PG 64 14 7 0 14 0 0 79 14 14
2014 PG 57 29 7 7 0 0 0 86 7 14

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 36 9 0 9 0 0 82 9 11
2017 PG 57 21 7 0 14 0 0 79 14 14
2014 PG 43 50 7 0 0 0 0 93 0 14
2011 PG 33 53 7 7 0 0 0 87 7 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 27 45 0 9 9 0 40 10 11
2017 PG 14 57 0 21 7 0 0 71 29 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 64 18 9 0 9 0 0 82 9 11
2017 PG 50 29 7 0 14 0 0 79 14 14
2014 PG 57 21 21 0 0 0 0 79 0 14
2011 PG 67 20 7 7 0 0 0 87 7 15

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 36 18 18 0 0 0 64 18 11
2017 PG 43 43 0 14 0 0 0 86 14 14
2014 PG 21 50 21 7 0 0 0 71 7 14
2011 PG 20 47 27 7 0 0 0 67 7 15

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PG 18 18 64 11
2017 PG 36 21 43 14
2014 PG 43 21 36 14
2011 PG 40 13 47 15
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 45 0 0 9 0 0 91 9 11
2017 PG 64 14 0 14 7 0 0 79 21 14
2014 PG 57 36 7 0 0 0 0 93 0 14
2011 PG 53 40 7 0 0 0 0 93 0 15

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 36 18 0 9 0 0 73 9 11
2017 PG 21 64 0 7 0 7 0 92 8 14
2014 PG 29 36 14 14 0 7 0 69 15 14
2011 PG 40 47 13 0 0 0 0 87 0 15

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 27 73 0 0 0 0 0 27 11
2017 PG 21 14 43 21 0 0 0 21 36 14
2014 PG 14 21 64 0 0 0 0 0 36 14
2011 PG 7 27 33 20 13 0 0 33 33 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 18 9 55 9 9 0 0 18 27 11
2017 PG 7 29 14 43 7 0 0 50 36 14
2014 PG 7 14 43 36 0 0 0 36 21 14
2011 PG 7 27 33 20 13 0 0 33 33 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 18 27 36 9 9 0 0 18 45 11
2017 PG 15 23 46 0 15 0 0 15 38 13
2014 PG 0 14 86 0 0 0 0 0 14 14
2011 PG 7 27 47 13 7 0 0 20 33 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 45 27 9 9 0 0 18 55 11
2017 PG 0 50 36 14 0 0 0 14 50 14
2014 PG 0 7 50 36 7 0 0 43 7 14
2011 PG 13 0 60 20 7 0 0 27 13 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 27 27 9 0 0 0 9 64 11
2017 PG 36 21 21 21 0 0 0 21 57 14
2014 PG 14 36 36 7 0 7 0 8 54 14
2011 PG 13 47 33 7 0 0 0 7 60 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 36 36 18 9 0 0 27 36 11
2017 PG 0 21 36 21 21 0 0 43 21 14
2014 PG 0 29 50 7 0 7 7 8 33 14
2011 PG 20 13 40 20 0 0 7 21 36 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 9 36 18 9 0 0 27 36 11
2017 PG 14 29 36 14 7 0 0 21 43 14
2014 PG 7 14 43 36 0 0 0 36 21 14

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 45 9 9 9 0 0 73 18 11
2017 PG 50 21 7 7 14 0 0 71 21 14
2014 PG 43 14 21 7 7 7 0 62 15 14

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 36 9 0 9 0 0 82 9 11
2017 PG 36 36 0 7 21 0 0 71 29 14
2014 PG 43 29 14 14 0 0 0 71 14 14

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 55 9 0 9 0 0 82 9 11

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 27 18 0 9 9 0 70 10 11
2017 PG 29 21 36 0 7 7 0 54 8 14
2014 PG 43 14 14 0 0 21 7 80 0 14

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 45 9 0 9 0 0 82 9 11
2017 PG 36 36 14 7 7 0 0 71 14 14
2014 PG 57 21 14 0 0 7 0 85 0 14
2011 PG 40 40 0 20 0 0 0 80 20 15

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 55 27 9 0 9 0 0 82 9 11
2017 PG 50 36 0 7 7 0 0 86 14 14
2014 PG 57 36 7 0 0 0 0 93 0 14
2011 PG 60 27 0 13 0 0 0 87 13 15

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 36 45 0 9 0 0 45 9 11
2017 PG 21 43 0 14 21 0 0 64 36 14
2014 PG 29 21 29 0 7 14 0 58 8 14

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 36 18 0 9 0 0 73 9 11
2017 PG 43 29 14 7 7 0 0 71 14 14
2014 PG 57 43 0 0 0 0 0 100 0 14
2011 PG 20 40 20 13 0 7 0 64 14 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 18 36 0 9 0 0 55 9 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 9 18 9 18 18 0 44 33 11
2017 PG 14 29 14 21 21 0 0 43 43 14
2014 PG 14 36 0 14 29 7 0 54 46 14
2011 PG 13 33 13 7 13 13 7 58 25 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 18 18 36 9 9 0 9 40 20 11
2017 PG 0 29 36 7 7 21 0 36 18 14
2014 PG 21 7 29 7 0 21 14 44 11 14

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 9 27 0 9 9 0 60 10 11
2017 PG 21 29 29 0 7 14 0 58 8 14
2014 PG 43 21 21 0 0 14 0 75 0 14
2011 PG 27 53 13 7 0 0 0 80 7 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 9 45 0 9 0 9 40 10 11
2017 PG 0 21 43 0 7 21 7 30 10 14
2014 PG 29 0 21 0 0 43 7 57 0 14

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 18 18 0 9 9 0 70 10 11
2017 PG 14 36 14 7 7 21 0 64 18 14
2014 PG 50 14 14 0 0 21 0 82 0 14
2011 PG 33 53 7 0 7 0 0 87 7 15
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 80 10 0 0 10 0 0 90 10 10
2017 PG 71 14 0 7 7 0 0 86 14 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 64 0 0 9 0 0 91 9 11
2017 PG 14 50 29 0 0 0 7 69 0 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 18 36 36 0 9 0 0 55 9 11
2017 PG 14 43 14 14 14 0 0 57 29 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 27 18 9 36 0 0 36 45 11
2017 PG 29 29 14 7 21 0 0 57 29 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 9 36 45 9 0 0 9 55 11
2017 PG 7 21 21 14 36 0 0 29 50 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 18 9 55 18 0 0 18 73 11
2017 PG 14 21 14 43 7 0 0 36 50 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 18 36 18 27 0 0 18 45 11
2017 PG 7 14 29 36 14 0 0 21 50 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 45 18 0 0 0 9 80 0 11
2017 PG 43 43 7 0 0 0 7 92 0 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 73 9 0 18 0 0 73 18 11
2017 PG 43 14 21 14 7 0 0 57 21 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 9 45 36 0 9 0 0 55 9 11
2017 PG 14 36 21 14 7 0 7 54 23 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 36 18 45 0 0 0 36 45 11
2017 PG 14 36 21 29 0 0 0 50 29 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 73 9 9 9 0 0 73 18 11
2017 PG 21 43 36 0 0 0 0 64 0 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 36 27 27 9 0 0 36 36 11
2017 PG 0 57 29 7 7 0 0 57 14 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 36 18 9 0 0 9 70 10 11
2017 PG 57 29 7 7 0 0 0 86 7 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 18 18 0 9 0 9 70 10 11

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 18 9 9 9 0 18 67 22 11
2017 PG 57 14 0 7 7 7 7 83 17 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 45 18 0 9 0 0 73 9 11
2017 PG 36 29 21 7 7 0 0 64 14 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 45 36 9 0 9 0 0 82 9 11
2017 PG 43 36 7 7 7 0 0 79 14 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 18 9 0 0 0 45 83 0 11
2017 PG 36 7 0 7 7 0 43 75 25 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 36 45 9 9 0 0 0 82 9 11
2017 PG 43 43 14 0 0 0 0 86 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 27 9 9 9 0 18 67 22 11
2017 PG 57 7 21 0 7 0 7 69 8 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 45 9 9 0 0 9 80 10 11
2017 PG 57 21 7 14 0 0 0 79 14 14

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 36 36 27 0 0 0 36 27 11
2017 PG 7 36 29 21 7 0 0 43 29 14

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 0 18 64 18 0 0 0 18 18 11
2017 PG 7 29 29 36 0 0 0 36 36 14
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 20 30 10 10 30 0 0 20 80 10
2017 PG 50 14 21 7 7 0 0 50 50 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PG 27 18 9 18 18 0 9 50 40 11
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