2018 Public Service Employee Survey Results by Theme for Office of the Privacy Commissioner of Canada by Question 79. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 38 8 0 8 0 0 85 8 13
2018 Compliance, inspection and enforcement 30 50 5 10 5 0 0 80 15 20
2018 Communications or public affairs 27 60 0 13 0 0 0 87 13 15
2018 Human resources 55 36 9 0 0 0 0 91 0 11
2018 Financial management 30 40 20 10 0 0 0 70 10 10
2018 Information technology 43 50 0 0 7 0 0 93 7 14
2018 Policy 50 30 0 20 0 0 0 80 20 10
2017 Federal regulators 56 34 0 10 0 0 0 90 10 11
2017 Compliance, inspection and enforcement 26 59 6 0 9 0 0 86 9 19
2017 Communications or public affairs 36 56 0 9 0 0 0 91 9 11
2017 Access to information and privacy 16 52 25 6 0 0 0 68 6 13
2017 Administration and operations 25 37 26 7 5 0 0 62 12 16
2017 Information technology 48 39 0 13 0 0 0 87 13 15
2017 Policy 42 26 16 16 0 0 0 68 16 12
2014 Federal regulators 56 21 6 12 0 6 0 81 12 16
2014 Compliance, inspection and enforcement 26 74 0 0 0 0 0 100 0 15
2014 Communications or public affairs 33 53 7 0 7 0 0 86 7 15
2014 Access to information and privacy 59 26 3 9 3 0 0 84 12 30
2014 Administration and operations 20 56 6 12 6 0 0 75 18 16
2014 Human resources 43 38 19 0 0 0 0 81 0 10
2014 Information technology 45 46 0 9 0 0 0 91 9 11

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 47 23 15 8 8 0 0 69 15 13
2018 Compliance, inspection and enforcement 34 40 0 16 10 0 0 75 25 20
2018 Communications or public affairs 40 40 0 7 14 0 0 80 20 15
2018 Human resources 45 45 9 0 0 0 0 91 0 11
2018 Financial management 20 41 10 29 0 0 0 61 29 10
2018 Information technology 43 36 7 14 0 0 0 79 14 14
2018 Policy 70 10 0 20 0 0 0 80 20 10
2017 Federal regulators 45 36 0 20 0 0 0 80 20 11
2017 Compliance, inspection and enforcement 30 48 11 6 6 0 0 78 11 19
2017 Communications or public affairs 53 20 9 18 0 0 0 73 18 11
2017 Access to information and privacy 33 44 17 0 6 0 0 77 6 13
2017 Administration and operations 36 25 12 7 19 0 0 62 27 16
2017 Information technology 61 26 6 0 6 0 0 87 6 15
2017 Policy 23 28 16 25 8 0 0 51 33 12

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 62 31 0 8 0 0 0 92 8 13
2018 Compliance, inspection and enforcement 49 35 11 5 0 0 0 84 5 20
2018 Communications or public affairs 33 60 7 0 0 0 0 93 0 15
2018 Human resources 36 55 0 9 0 0 0 91 9 11
2018 Financial management 40 40 20 0 0 0 0 80 0 10
2018 Information technology 57 43 0 0 0 0 0 100 0 14
2018 Policy 70 20 0 10 0 0 0 90 10 10
2017 Federal regulators 73 17 10 0 0 0 0 90 0 11
2017 Compliance, inspection and enforcement 54 41 0 6 0 0 0 94 6 19
2017 Communications or public affairs 44 44 11 0 0 0 0 89 0 11
2017 Access to information and privacy 8 75 8 8 0 0 0 83 8 13
2017 Administration and operations 38 32 19 11 0 0 0 70 11 16
2017 Information technology 81 19 0 0 0 0 0 100 0 15
2017 Policy 58 26 8 8 0 0 0 84 8 12
2014 Federal regulators 88 0 6 0 0 6 0 94 0 16
2014 Compliance, inspection and enforcement 87 13 0 0 0 0 0 100 0 15
2014 Communications or public affairs 67 20 7 7 0 0 0 86 7 15
2014 Access to information and privacy 77 16 7 0 0 0 0 93 0 30
2014 Administration and operations 75 6 6 6 6 0 0 82 12 16
2014 Human resources 52 39 9 0 0 0 0 91 0 10
2014 Information technology 73 27 0 0 0 0 0 100 0 11

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 62 15 15 0 8 0 0 77 8 13
2018 Compliance, inspection and enforcement 45 41 10 5 0 0 0 85 5 20
2018 Communications or public affairs 53 27 14 7 0 0 0 80 7 15
2018 Human resources 45 45 0 9 0 0 0 91 9 11
2018 Financial management 31 49 20 0 0 0 0 80 0 10
2018 Information technology 46 46 0 8 0 0 0 92 8 13
2018 Policy 60 20 20 0 0 0 0 80 0 10
2017 Federal regulators 63 27 0 10 0 0 0 90 10 11
2017 Compliance, inspection and enforcement 30 44 17 6 3 0 0 75 9 19
2017 Communications or public affairs 44 36 20 0 0 0 0 80 0 11
2017 Access to information and privacy 33 44 6 8 8 0 0 77 17 13
2017 Administration and operations 30 25 27 13 6 0 0 55 18 16
2017 Information technology 42 52 6 0 0 0 0 94 0 15
2017 Policy 34 34 16 9 7 0 0 68 16 12
2014 Federal regulators 71 23 0 0 0 6 0 100 0 16
2014 Compliance, inspection and enforcement 34 66 0 0 0 0 0 100 0 15
2014 Communications or public affairs 47 46 0 7 0 0 0 93 7 15
2014 Access to information and privacy 67 23 4 0 6 0 0 90 6 30
2014 Administration and operations 44 37 12 0 6 0 0 81 6 16
2014 Human resources 52 19 29 0 0 0 0 71 0 10
2014 Information technology 54 18 0 18 9 0 0 73 27 11

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 62 23 8 8 0 0 0 85 8 13
2018 Compliance, inspection and enforcement 55 31 15 0 0 0 0 85 0 20
2018 Communications or public affairs 53 20 7 13 7 0 0 73 20 15
2018 Human resources 45 45 9 0 0 0 0 91 0 11
2018 Financial management 20 40 19 10 10 0 0 60 20 10
2018 Information technology 57 22 7 14 0 0 0 79 14 14
2018 Policy 50 20 20 10 0 0 0 70 10 10
2017 Federal regulators 44 38 8 10 0 0 0 83 10 11
2017 Compliance, inspection and enforcement 56 22 11 11 0 0 0 78 11 19
2017 Communications or public affairs 73 9 0 18 0 0 0 82 18 11
2017 Access to information and privacy 52 25 8 6 8 0 0 77 15 13
2017 Administration and operations 43 19 25 7 0 7 0 66 8 16
2017 Information technology 55 32 6 6 0 0 0 87 6 15
2017 Policy 36 8 16 23 17 0 0 44 40 12
2014 Federal regulators 57 26 0 6 6 6 0 88 12 16
2014 Compliance, inspection and enforcement 53 41 7 0 0 0 0 93 0 15
2014 Communications or public affairs 67 20 6 7 0 0 0 87 7 15
2014 Access to information and privacy 70 17 10 0 3 0 0 87 3 30
2014 Administration and operations 57 25 6 0 12 0 0 82 12 16
2014 Human resources 52 38 10 0 0 0 0 90 0 10
2014 Information technology 36 37 0 18 9 0 0 73 27 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 54 31 8 8 0 0 0 85 8 13
2018 Compliance, inspection and enforcement 49 31 20 0 0 0 0 80 0 20
2018 Communications or public affairs 40 46 7 0 7 0 0 86 7 15
2018 Human resources 45 36 18 0 0 0 0 82 0 11
2018 Financial management 20 40 29 10 0 0 0 60 10 10
2018 Information technology 57 14 7 21 0 0 0 72 21 14
2017 Federal regulators 53 29 17 0 0 0 0 83 0 11
2017 Compliance, inspection and enforcement 41 25 22 11 0 0 0 67 11 19
2017 Communications or public affairs 44 47 0 9 0 0 0 91 9 11
2017 Access to information and privacy 52 25 8 15 0 0 0 77 15 13
2017 Administration and operations 36 25 25 7 7 0 0 62 14 16
2017 Information technology 55 32 6 6 0 0 0 87 6 15
2017 Policy 44 0 8 24 24 0 0 44 48 12
2014 Federal regulators 51 32 0 12 0 6 0 88 12 16
2014 Compliance, inspection and enforcement 53 41 0 7 0 0 0 93 7 15
2014 Communications or public affairs 53 34 6 7 0 0 0 87 7 15
2014 Access to information and privacy 67 24 3 3 3 0 0 91 6 30
2014 Administration and operations 63 19 6 0 12 0 0 82 12 16
2014 Human resources 42 48 10 0 0 0 0 90 0 10
2014 Information technology 36 27 9 9 18 0 0 63 27 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 15 8 8 15 8 0 67 25 13
2018 Compliance, inspection and enforcement 30 35 20 10 5 0 0 65 15 20
2018 Communications or public affairs 33 27 20 13 7 0 0 60 20 15
2018 Human resources 45 27 18 9 0 0 0 73 9 11
2018 Financial management 51 10 19 20 0 0 0 61 20 10
2018 Information technology 57 22 7 0 14 0 0 79 14 14
2018 Policy 40 10 30 10 0 10 0 55 11 10
2017 Federal regulators 37 26 8 10 20 0 0 63 29 11
2017 Compliance, inspection and enforcement 20 44 17 6 9 6 0 67 15 19
2017 Communications or public affairs 64 18 0 18 0 0 0 82 18 11
2017 Access to information and privacy 33 17 17 6 8 14 5 61 18 13
2017 Administration and operations 43 12 34 11 0 0 0 55 11 16
2017 Information technology 34 21 26 6 0 13 0 63 7 15
2017 Policy 44 0 8 16 32 0 0 44 48 12
2014 Federal regulators 58 6 19 0 12 6 0 68 12 16
2014 Compliance, inspection and enforcement 53 28 0 7 7 7 0 86 14 15
2014 Communications or public affairs 67 14 13 0 7 0 0 80 7 15
2014 Access to information and privacy 54 20 10 9 3 3 0 77 13 30
2014 Administration and operations 32 31 6 12 12 6 0 67 26 16
2014 Human resources 52 9 19 10 10 0 0 61 20 10
2014 Information technology 45 27 9 0 18 0 0 73 18 11
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 62 31 0 8 0 0 0 92 8 13
2018 Compliance, inspection and enforcement 50 30 20 0 0 0 0 80 0 20
2018 Communications or public affairs 67 13 7 0 7 7 0 86 7 15
2018 Human resources 64 18 18 0 0 0 0 82 0 11
2018 Financial management 31 60 10 0 0 0 0 90 0 10
2018 Information technology 43 35 14 7 0 0 0 79 7 14
2017 Federal regulators 43 37 20 0 0 0 0 80 0 11
2017 Compliance, inspection and enforcement 47 37 6 6 6 0 0 83 11 19
2017 Communications or public affairs 80 20 0 0 0 0 0 100 0 11
2017 Access to information and privacy 43 34 17 0 6 0 0 77 6 13
2017 Administration and operations 63 25 6 0 7 0 0 87 7 16
2017 Information technology 47 40 6 6 0 0 0 87 6 15
2017 Policy 59 16 10 15 0 0 0 75 15 12
2014 Federal regulators 64 7 12 6 0 6 6 80 7 16
2014 Compliance, inspection and enforcement 46 39 8 0 0 7 0 91 0 15
2014 Communications or public affairs 66 14 0 7 0 14 0 92 8 15
2014 Access to information and privacy 77 4 4 6 6 3 0 83 13 30
2014 Administration and operations 44 25 6 12 12 0 0 69 25 16
2014 Human resources 59 12 29 0 0 0 0 71 0 10
2014 Information technology 54 9 0 18 18 0 0 63 37 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 39 38 8 8 8 0 0 77 15 13
2018 Compliance, inspection and enforcement 35 36 5 25 0 0 0 70 25 20
2018 Communications or public affairs 60 27 0 7 7 0 0 87 13 15
2018 Human resources 64 27 9 0 0 0 0 91 0 11
2018 Financial management 31 39 10 10 10 0 0 70 20 10
2018 Information technology 65 21 7 7 0 0 0 86 7 14
2017 Federal regulators 42 38 0 20 0 0 0 80 20 11
2017 Compliance, inspection and enforcement 30 37 11 11 11 0 0 67 22 19
2017 Communications or public affairs 44 56 0 0 0 0 0 100 0 11
2017 Access to information and privacy 43 25 0 17 15 0 0 68 32 13
2017 Administration and operations 54 25 14 0 7 0 0 80 7 16
2017 Information technology 53 34 6 0 6 0 0 87 6 15
2017 Policy 51 33 8 0 8 0 0 84 8 12
2014 Federal regulators 58 19 6 6 0 6 6 87 7 16
2014 Compliance, inspection and enforcement 46 39 15 0 0 0 0 85 0 15
2014 Communications or public affairs 52 41 0 7 0 0 0 93 7 15
2014 Access to information and privacy 62 24 4 7 3 0 0 86 10 30
2014 Administration and operations 51 25 12 0 12 0 0 75 12 16
2014 Human resources 71 10 9 0 10 0 0 81 10 10
2014 Information technology 36 37 0 18 9 0 0 73 27 11

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 16 8 23 8 0 0 62 31 13
2018 Compliance, inspection and enforcement 50 30 15 0 5 0 0 80 5 20
2018 Communications or public affairs 47 27 13 7 7 0 0 73 13 15
2018 Human resources 64 18 18 0 0 0 0 82 0 11
2018 Financial management 51 29 20 0 0 0 0 80 0 10
2018 Information technology 57 21 21 0 0 0 0 79 0 14
2017 Federal regulators 53 37 0 10 0 0 0 90 10 11
2017 Compliance, inspection and enforcement 43 36 11 4 6 0 0 79 10 19
2017 Communications or public affairs 73 27 0 0 0 0 0 100 0 11
2017 Access to information and privacy 38 55 0 0 6 0 0 94 6 13
2017 Administration and operations 64 18 12 0 7 0 0 82 7 16
2017 Information technology 81 13 0 6 0 0 0 94 6 15
2017 Policy 50 42 0 8 0 0 0 92 8 12
2014 Federal regulators 65 17 0 6 6 6 0 88 12 16
2014 Compliance, inspection and enforcement 33 46 13 8 0 0 0 79 8 15
2014 Communications or public affairs 59 27 0 14 0 0 0 86 14 15
2014 Access to information and privacy 63 20 9 4 3 0 0 84 7 30
2014 Administration and operations 44 31 6 6 12 0 0 75 18 16
2014 Human resources 61 10 19 0 10 0 0 71 10 10
2014 Information technology 54 9 9 9 18 0 0 63 27 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 54 15 8 0 15 8 0 75 17 13
2018 Compliance, inspection and enforcement 45 45 10 0 0 0 0 90 0 20
2018 Communications or public affairs 60 13 7 7 0 13 0 84 8 15
2018 Human resources 36 55 9 0 0 0 0 91 0 11
2018 Financial management 51 30 10 10 0 0 0 81 10 10
2018 Information technology 57 22 0 7 14 0 0 79 21 14
2018 Policy 50 30 10 10 0 0 0 80 10 10
2017 Federal regulators 36 34 10 10 10 0 0 71 20 11
2017 Compliance, inspection and enforcement 37 34 23 6 0 0 0 71 6 18
2017 Communications or public affairs 71 20 0 0 0 9 0 100 0 11
2017 Access to information and privacy 36 56 8 0 0 0 0 92 0 13
2017 Administration and operations 37 44 13 0 7 0 0 81 7 16
2017 Information technology 47 27 6 13 0 6 0 79 14 15
2017 Policy 10 41 8 33 8 0 0 51 41 12
2014 Federal regulators 43 28 6 6 12 6 0 75 19 16
2014 Compliance, inspection and enforcement 26 61 0 0 0 13 0 100 0 15
2014 Communications or public affairs 54 26 7 7 0 6 0 85 7 15
2014 Access to information and privacy 43 40 7 0 3 6 0 89 3 30
2014 Administration and operations 26 56 6 0 12 0 0 82 12 16
2014 Human resources 31 38 9 10 0 12 0 78 11 10
2014 Information technology 36 37 0 27 0 0 0 73 27 11

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 15 23 0 15 0 0 62 15 13
2018 Compliance, inspection and enforcement 45 36 10 10 0 0 0 80 10 20
2018 Communications or public affairs 46 40 7 7 0 0 0 86 7 15
2018 Human resources 36 55 9 0 0 0 0 91 0 11
2018 Financial management 61 10 10 19 0 0 0 71 19 10
2018 Information technology 36 43 0 7 14 0 0 79 21 14
2018 Policy 60 10 10 20 0 0 0 70 20 10
2017 Federal regulators 27 46 0 27 0 0 0 73 27 11
2017 Compliance, inspection and enforcement 37 30 22 11 0 0 0 67 11 19
2017 Communications or public affairs 53 38 0 9 0 0 0 91 9 11
2017 Access to information and privacy 38 31 23 8 0 0 0 68 8 13
2017 Administration and operations 31 24 31 0 14 0 0 56 14 16
2017 Information technology 53 34 0 6 0 6 0 93 7 15
2017 Policy 20 32 7 16 25 0 0 52 41 12
2014 Federal regulators 43 28 0 18 6 6 0 75 25 16
2014 Compliance, inspection and enforcement 26 54 13 7 0 0 0 80 7 15
2014 Communications or public affairs 40 40 0 20 0 0 0 80 20 15
2014 Access to information and privacy 56 27 10 4 3 0 0 83 7 30
2014 Administration and operations 51 31 6 6 6 0 0 82 12 16
2014 Human resources 62 28 10 0 0 0 0 90 0 10
2014 Information technology 36 27 0 9 27 0 0 63 37 11

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 23 24 23 15 15 0 0 46 31 13
2018 Compliance, inspection and enforcement 30 50 5 10 5 0 0 80 15 20
2018 Communications or public affairs 33 20 20 13 0 13 0 61 15 15
2018 Human resources 36 55 9 0 0 0 0 91 0 11
2018 Financial management 20 40 30 10 0 0 0 61 10 10
2018 Information technology 21 64 0 0 14 0 0 86 14 14
2018 Policy 29 30 10 30 0 0 0 60 30 10
2017 Federal regulators 17 39 19 15 0 10 0 62 17 11
2017 Compliance, inspection and enforcement 22 35 37 0 0 6 0 61 0 19
2017 Communications or public affairs 36 38 0 18 0 9 0 80 20 11
2017 Access to information and privacy 24 42 17 8 0 8 0 72 9 13
2017 Administration and operations 30 19 31 7 7 7 0 52 15 16
2017 Information technology 34 32 13 14 0 6 0 71 15 15
2017 Policy 10 25 25 16 24 0 0 35 40 12
2014 Federal regulators 30 35 0 12 17 6 0 69 31 16
2014 Compliance, inspection and enforcement 20 33 34 7 0 7 0 56 7 15
2014 Communications or public affairs 41 40 7 7 0 6 0 85 7 15
2014 Access to information and privacy 44 27 12 7 3 6 0 76 11 30
2014 Administration and operations 26 56 0 6 12 0 0 82 18 16
2014 Human resources 62 10 28 0 0 0 0 72 0 10
2014 Information technology 36 18 0 37 9 0 0 54 46 11

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 23 39 8 31 0 0 0 62 31 13
2018 Compliance, inspection and enforcement 20 45 10 15 10 0 0 65 25 20
2018 Communications or public affairs 40 27 14 7 0 13 0 76 8 15
2018 Human resources 27 55 18 0 0 0 0 82 0 11
2018 Financial management 21 48 10 10 10 0 0 69 20 10
2018 Information technology 21 64 0 7 7 0 0 86 14 14
2018 Policy 19 40 0 20 10 10 0 66 34 10
2017 Federal regulators 10 51 0 29 10 0 0 61 39 11
2017 Compliance, inspection and enforcement 26 30 28 6 11 0 0 56 17 19
2017 Communications or public affairs 0 82 0 18 0 0 0 82 18 11
2017 Access to information and privacy 25 30 17 15 8 5 0 58 24 13
2017 Administration and operations 17 38 24 7 7 7 0 60 15 16
2017 Information technology 40 39 14 0 6 0 0 79 6 15
2017 Policy 17 43 8 16 16 0 0 60 32 12
2014 Federal regulators 24 35 6 17 12 6 0 63 31 16
2014 Compliance, inspection and enforcement 13 39 28 13 7 0 0 53 20 15
2014 Communications or public affairs 25 61 0 7 7 0 0 86 14 15
2014 Access to information and privacy 31 40 17 6 3 3 0 73 10 30
2014 Administration and operations 38 43 18 0 0 0 0 82 0 16
2014 Human resources 10 90 0 0 0 0 0 100 0 10
2014 Information technology 36 27 0 27 9 0 0 63 37 11
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 23 31 15 23 8 0 0 54 31 13
2018 Compliance, inspection and enforcement 30 40 16 5 10 0 0 70 15 20
2018 Communications or public affairs 33 46 0 0 20 0 0 80 20 15
2018 Human resources 64 27 0 9 0 0 0 91 9 11
2018 Financial management 10 31 20 10 29 0 0 41 39 10
2018 Information technology 36 50 7 0 7 0 0 86 7 14
2018 Policy 50 30 0 20 0 0 0 80 20 10
2017 Federal regulators 53 27 10 10 0 0 0 80 10 11
2017 Compliance, inspection and enforcement 19 53 11 17 0 0 0 72 17 19
2017 Communications or public affairs 56 27 0 9 9 0 0 82 18 11
2017 Access to information and privacy 38 30 25 0 6 0 0 68 6 13
2017 Administration and operations 49 6 7 25 14 0 0 55 38 16
2017 Information technology 42 39 13 0 6 0 0 81 6 15
2017 Policy 31 36 8 8 17 0 0 67 25 12
2014 Federal regulators 47 17 6 13 12 6 0 67 26 16
2014 Compliance, inspection and enforcement 26 61 7 7 0 0 0 87 7 15
2014 Communications or public affairs 46 26 7 7 14 0 0 73 21 15
2014 Access to information and privacy 47 34 13 3 3 0 0 80 6 30
2014 Administration and operations 38 25 12 6 18 0 0 63 25 16
2014 Human resources 43 28 29 0 0 0 0 71 0 10
2014 Information technology 18 55 18 0 9 0 0 73 9 11

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 26 25 33 8 8 0 0 50 17 12
2018 Compliance, inspection and enforcement 44 26 10 10 10 0 0 70 20 20
2018 Communications or public affairs 47 33 7 7 7 0 0 80 13 15
2018 Human resources 45 45 9 0 0 0 0 91 0 11
2018 Financial management 10 60 20 0 10 0 0 70 10 10
2018 Information technology 43 57 0 0 0 0 0 100 0 14
2018 Policy 40 30 0 30 0 0 0 70 30 10
2017 Federal regulators 38 44 17 0 0 0 0 83 0 11
2017 Compliance, inspection and enforcement 41 37 11 11 0 0 0 78 11 19
2017 Communications or public affairs 44 47 9 0 0 0 0 91 0 11
2017 Access to information and privacy 33 52 0 15 0 0 0 85 15 13
2017 Administration and operations 31 57 6 0 7 0 0 87 7 16
2017 Information technology 55 32 6 0 6 0 0 87 6 15
2017 Policy 16 50 0 16 18 0 0 66 34 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 17 8 25 17 17 17 0 30 40 12
2018 Compliance, inspection and enforcement 15 15 15 25 10 20 0 37 44 20
2018 Communications or public affairs 28 14 8 0 0 43 7 85 0 14
2018 Human resources 0 45 27 9 0 18 0 56 11 11
2018 Financial management 10 10 31 19 19 0 10 23 43 10
2018 Information technology 21 28 29 7 14 0 0 50 21 14
2018 Policy 20 10 20 10 0 30 9 50 17 10
2017 Federal regulators 15 29 10 10 17 20 0 54 34 11
2017 Compliance, inspection and enforcement 6 44 14 6 17 14 0 57 26 19
2017 Communications or public affairs 9 20 0 9 0 62 0 76 24 11
2017 Access to information and privacy 0 20 24 0 17 30 8 33 27 13
2017 Administration and operations 25 19 20 25 0 11 0 50 28 16
2017 Information technology 6 42 13 13 13 13 0 55 30 15
2017 Policy 25 8 8 20 16 23 0 43 47 12
2014 Federal regulators 28 19 0 23 25 6 0 49 51 16
2014 Compliance, inspection and enforcement 7 20 13 8 7 39 7 49 27 15
2014 Communications or public affairs 6 39 14 7 7 21 7 62 19 15
2014 Access to information and privacy 22 25 7 9 9 19 8 65 26 30
2014 Administration and operations 6 31 6 19 12 12 13 50 41 16
2014 Human resources 41 37 0 10 0 12 0 89 11 10
2014 Information technology 27 0 18 18 9 18 9 37 38 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 31 23 8 24 15 0 0 54 39 13
2018 Compliance, inspection and enforcement 60 20 10 5 5 0 0 80 10 20
2018 Communications or public affairs 54 33 0 7 7 0 0 87 13 15
2018 Human resources 36 36 9 18 0 0 0 73 18 11
2018 Financial management 40 29 21 10 0 0 0 69 10 10
2018 Information technology 50 22 21 7 0 0 0 72 7 14
2017 Federal regulators 61 20 0 10 10 0 0 80 20 11
2017 Compliance, inspection and enforcement 43 6 25 15 11 0 0 49 26 19
2017 Communications or public affairs 80 20 0 0 0 0 0 100 0 11
2017 Access to information and privacy 35 50 0 8 6 0 0 85 15 13
2017 Administration and operations 61 26 6 0 7 0 0 87 7 16
2017 Information technology 45 35 7 0 7 0 7 85 7 14
2017 Policy 49 35 16 0 0 0 0 84 0 12
2014 Federal regulators 54 23 0 11 0 6 6 87 13 16
2014 Compliance, inspection and enforcement 20 66 15 0 0 0 0 85 0 15
2014 Communications or public affairs 73 14 7 7 0 0 0 86 7 15
2014 Access to information and privacy 70 20 4 3 3 0 0 90 6 30
2014 Administration and operations 44 37 0 0 18 0 0 82 18 16
2014 Human resources 41 30 19 0 10 0 0 71 10 10
2014 Information technology 37 18 9 18 9 0 9 60 30 11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 31 31 15 23 0 0 0 62 23 13
2018 Compliance, inspection and enforcement 34 40 20 5 0 0 0 75 5 20
2018 Communications or public affairs 66 27 0 7 0 0 0 93 7 15
2018 Human resources 36 55 0 9 0 0 0 91 9 11
2018 Financial management 31 40 19 10 0 0 0 71 10 10
2018 Information technology 36 43 0 7 14 0 0 79 21 14
2018 Policy 60 20 0 20 0 0 0 80 20 10
2017 Federal regulators 37 37 10 7 9 0 0 74 16 11
2017 Compliance, inspection and enforcement 27 26 25 21 0 0 0 53 21 19
2017 Communications or public affairs 53 47 0 0 0 0 0 100 0 11
2017 Access to information and privacy 6 63 25 6 0 0 0 69 6 13
2017 Administration and operations 24 45 12 13 0 0 6 73 14 16
2017 Information technology 32 55 0 6 6 0 0 87 13 15
2017 Policy 16 27 18 16 23 0 0 43 39 12
2014 Federal regulators 32 38 7 12 6 6 0 74 19 16
2014 Compliance, inspection and enforcement 13 54 13 20 0 0 0 67 20 15
2014 Communications or public affairs 18 48 14 21 0 0 0 66 21 15
2014 Access to information and privacy 58 23 13 3 3 0 0 80 6 30
2014 Administration and operations 44 19 12 25 0 0 0 63 25 16
2014 Human resources 91 9 0 0 0 0 0 100 0 10
2014 Information technology 27 45 9 9 9 0 0 73 18 11

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 62 23 8 8 0 0 0 85 8 13
2018 Compliance, inspection and enforcement 44 40 16 0 0 0 0 84 0 20
2018 Communications or public affairs 66 13 7 7 7 0 0 80 13 15
2018 Human resources 45 36 9 9 0 0 0 82 9 11
2018 Financial management 51 39 10 0 0 0 0 90 0 10
2018 Information technology 65 28 0 7 0 0 0 93 7 14
2018 Policy 70 30 0 0 0 0 0 100 0 10
2017 Federal regulators 71 20 0 10 0 0 0 90 10 11
2017 Compliance, inspection and enforcement 36 44 6 9 6 0 0 80 14 19
2017 Communications or public affairs 62 29 9 0 0 0 0 91 0 11
2017 Access to information and privacy 39 31 17 13 0 0 0 70 13 13
2017 Administration and operations 20 30 39 7 5 0 0 49 12 16
2017 Information technology 61 32 0 6 0 0 0 94 6 15
2017 Policy 58 42 0 0 0 0 0 100 0 12
2014 Federal regulators 45 38 6 6 0 6 0 88 6 16
2014 Compliance, inspection and enforcement 39 53 8 0 0 0 0 92 0 15
2014 Communications or public affairs 39 54 7 0 0 0 0 93 0 15
2014 Access to information and privacy 64 20 7 6 3 0 0 83 9 30
2014 Administration and operations 32 43 12 0 12 0 0 75 12 16
2014 Human resources 43 48 0 9 0 0 0 91 9 10
2014 Information technology 63 18 9 9 0 0 0 82 9 11

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 54 38 8 0 0 0 0 92 0 13
2018 Compliance, inspection and enforcement 55 41 5 0 0 0 0 95 0 20
2018 Communications or public affairs 73 13 0 13 0 0 0 87 13 15
2018 Human resources 45 45 0 9 0 0 0 91 9 11
2018 Financial management 70 30 0 0 0 0 0 100 0 10
2018 Information technology 64 21 7 7 0 0 0 86 7 14
2017 Federal regulators 73 10 8 10 0 0 0 83 10 11
2017 Compliance, inspection and enforcement 61 39 0 0 0 0 0 100 0 19
2017 Communications or public affairs 53 47 0 0 0 0 0 100 0 11
2017 Access to information and privacy 39 39 0 22 0 0 0 78 22 13
2017 Administration and operations 20 43 12 14 11 0 0 63 25 16
2017 Information technology 61 32 0 6 0 0 0 94 6 15
2017 Policy 58 42 0 0 0 0 0 100 0 12
2014 Federal regulators 45 36 7 6 0 6 0 86 6 16
2014 Compliance, inspection and enforcement 46 54 0 0 0 0 0 100 0 15
2014 Communications or public affairs 41 53 7 0 0 0 0 93 0 15
2014 Access to information and privacy 69 22 3 3 3 0 0 91 6 30
2014 Administration and operations 44 43 6 6 0 0 0 88 6 16
2014 Human resources 52 39 0 9 0 0 0 91 9 10
2014 Information technology 63 18 9 9 0 0 0 82 9 11

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 31 8 0 15 0 0 77 15 13
2018 Compliance, inspection and enforcement 20 30 26 10 15 0 0 50 25 20
2018 Communications or public affairs 33 13 14 20 0 20 0 58 25 15
2018 Human resources 18 64 9 0 0 9 0 90 0 11
2018 Information technology 43 35 0 7 14 0 0 79 21 14
2018 Policy 29 20 10 30 10 0 0 50 40 10
2017 Federal regulators 34 46 0 20 0 0 0 80 20 11
2017 Compliance, inspection and enforcement 28 28 27 12 6 0 0 56 18 18
2017 Communications or public affairs 27 44 11 9 0 9 0 78 10 11
2017 Access to information and privacy 8 53 25 0 0 5 8 71 0 13
2017 Administration and operations 30 25 18 0 27 0 0 55 27 16
2017 Information technology 60 27 6 6 0 0 0 87 6 15
2017 Policy 8 42 0 26 24 0 0 50 50 12
2014 Federal regulators 32 30 0 13 12 13 0 71 29 16
2014 Compliance, inspection and enforcement 28 53 13 0 7 0 0 80 7 15
2014 Communications or public affairs 40 14 7 13 7 7 13 67 24 15
2014 Access to information and privacy 37 50 6 3 3 0 0 88 6 30
2014 Administration and operations 44 25 12 12 6 0 0 69 19 16
2014 Human resources 62 28 0 0 0 10 0 100 0 10
2014 Information technology 37 9 9 18 18 0 9 50 40 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 23 47 0 15 15 0 0 69 31 13
2018 Compliance, inspection and enforcement 25 20 16 25 15 0 0 44 40 20
2018 Communications or public affairs 13 20 7 33 13 13 0 38 53 15
2018 Human resources 9 27 36 9 9 0 9 40 20 11
2018 Financial management 10 0 10 40 29 0 10 12 77 10
2018 Information technology 35 21 15 0 28 0 0 57 28 14
2018 Policy 10 0 10 19 50 10 0 11 78 10
2017 Federal regulators 25 0 9 27 29 0 10 27 63 11
2017 Compliance, inspection and enforcement 11 21 17 6 36 5 5 35 46 19
2017 Communications or public affairs 0 36 11 27 9 18 0 43 43 11
2017 Access to information and privacy 8 16 17 25 12 0 22 31 47 13
2017 Administration and operations 17 12 26 5 39 0 0 30 44 16
2017 Information technology 27 13 6 13 34 0 6 43 50 15
2017 Policy 0 18 0 43 39 0 0 18 82 12
2014 Federal regulators 20 30 7 6 30 6 0 53 39 16
2014 Compliance, inspection and enforcement 21 20 13 7 33 7 0 44 42 15
2014 Communications or public affairs 0 26 14 27 14 7 13 33 50 15
2014 Access to information and privacy 19 29 23 6 20 0 3 49 27 30
2014 Administration and operations 6 19 19 25 25 0 7 27 53 16
2014 Human resources 21 10 39 10 10 0 10 34 22 10
2014 Information technology 9 9 9 9 46 0 18 22 67 11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 31 15 8 0 0 0 77 8 13
2018 Compliance, inspection and enforcement 34 30 10 25 0 0 0 64 25 20
2018 Communications or public affairs 33 53 0 14 0 0 0 86 14 15
2018 Human resources 27 73 0 0 0 0 0 100 0 11
2018 Financial management 19 39 41 0 0 0 0 59 0 10
2018 Information technology 50 36 7 7 0 0 0 86 7 14
2018 Policy 29 40 20 10 0 0 0 70 10 10
2017 Federal regulators 36 44 20 0 0 0 0 80 0 11
2017 Compliance, inspection and enforcement 41 25 28 6 0 0 0 67 6 19
2017 Communications or public affairs 44 38 0 18 0 0 0 82 18 11
2017 Access to information and privacy 33 36 0 32 0 0 0 68 32 13
2017 Administration and operations 30 33 12 11 14 0 0 63 25 16
2017 Information technology 53 40 0 6 0 0 0 94 6 15
2017 Policy 34 25 16 9 16 0 0 59 25 12
2014 Federal regulators 59 12 6 6 12 6 0 76 18 16
2014 Compliance, inspection and enforcement 26 54 13 7 0 0 0 80 7 15
2014 Communications or public affairs 39 47 0 0 14 0 0 86 14 15
2014 Access to information and privacy 48 38 4 7 3 0 0 86 10 30
2014 Administration and operations 32 43 0 6 18 0 0 75 25 16
2014 Human resources 53 9 28 10 0 0 0 62 10 10
2014 Information technology 27 54 9 9 0 0 0 82 9 11

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 38 8 8 0 0 0 85 8 13
2018 Compliance, inspection and enforcement 49 25 10 15 0 0 0 75 15 20
2018 Communications or public affairs 27 40 7 0 20 7 0 71 22 15
2018 Human resources 64 27 9 0 0 0 0 91 0 11
2018 Financial management 10 59 21 10 0 0 0 69 10 10
2018 Information technology 50 22 7 14 7 0 0 72 21 14
2018 Policy 40 30 10 20 0 0 0 70 20 10
2017 Federal regulators 54 27 10 10 0 0 0 80 10 11
2017 Compliance, inspection and enforcement 36 36 17 11 0 0 0 72 11 19
2017 Communications or public affairs 44 29 0 9 18 0 0 73 27 11
2017 Access to information and privacy 29 39 8 17 6 0 0 68 23 13
2017 Administration and operations 30 33 13 13 12 0 0 62 25 16
2017 Information technology 60 34 0 6 0 0 0 94 6 15
2017 Policy 51 0 16 8 25 0 0 51 33 12
2014 Federal regulators 39 26 12 12 6 6 0 69 19 16
2014 Compliance, inspection and enforcement 34 53 7 7 0 0 0 87 7 15
2014 Communications or public affairs 66 21 0 7 7 0 0 86 14 15
2014 Access to information and privacy 55 22 10 6 7 0 0 76 13 30
2014 Administration and operations 51 25 0 6 18 0 0 75 25 16
2014 Human resources 53 19 18 10 0 0 0 72 10 10
2014 Information technology 63 0 0 37 0 0 0 63 37 11

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 39 31 15 8 8 0 0 69 15 13
2018 Compliance, inspection and enforcement 30 41 15 15 0 0 0 70 15 20
2018 Communications or public affairs 53 27 7 13 0 0 0 80 13 15
2018 Human resources 27 64 9 0 0 0 0 91 0 11
2018 Financial management 10 61 10 19 0 0 0 71 19 10
2018 Information technology 36 36 14 7 7 0 0 72 14 14
2018 Policy 50 20 10 20 0 0 0 70 20 10
2017 Federal regulators 34 36 10 10 10 0 0 71 20 11
2017 Compliance, inspection and enforcement 29 38 17 11 6 0 0 67 17 19
2017 Communications or public affairs 44 47 0 9 0 0 0 91 9 11
2017 Access to information and privacy 38 39 8 15 0 0 0 77 15 13
2017 Administration and operations 36 39 13 6 7 0 0 75 12 16
2017 Information technology 61 32 0 0 6 0 0 94 6 15
2017 Policy 34 18 0 32 16 0 0 52 48 12
2014 Federal regulators 45 25 6 19 0 6 0 74 20 16
2014 Compliance, inspection and enforcement 21 66 7 7 0 0 0 87 7 15
2014 Communications or public affairs 53 34 0 13 0 0 0 87 13 15
2014 Access to information and privacy 51 36 7 3 3 0 0 87 6 30
2014 Administration and operations 44 37 0 0 18 0 0 82 18 16
2014 Human resources 53 38 9 0 0 0 0 91 0 10
2014 Information technology 27 36 18 18 0 0 0 63 18 11

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 46 0 0 8 0 0 92 8 13
2018 Compliance, inspection and enforcement 30 35 25 10 0 0 0 65 10 20
2018 Communications or public affairs 43 28 8 0 14 7 0 76 15 14
2018 Human resources 36 45 18 0 0 0 0 82 0 11
2018 Financial management 10 40 39 10 0 0 0 50 10 10
2018 Information technology 43 43 0 7 7 0 0 86 14 14
2018 Policy 50 20 10 20 0 0 0 70 20 10
2017 Federal regulators 34 36 10 10 0 10 0 78 11 11
2017 Compliance, inspection and enforcement 16 57 22 6 0 0 0 72 6 19
2017 Communications or public affairs 53 18 11 9 9 0 0 71 18 11
2017 Access to information and privacy 21 39 17 15 0 0 8 66 16 13
2017 Administration and operations 27 34 12 13 7 0 7 66 22 15
2017 Information technology 39 34 21 0 6 0 0 73 6 15
2017 Policy 18 26 15 33 8 0 0 44 41 12

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 69 31 0 0 0 0 0 100 0 13
2018 Compliance, inspection and enforcement 40 36 10 10 5 0 0 75 15 20
2018 Communications or public affairs 20 53 14 7 0 0 7 78 7 15
2018 Human resources 64 36 0 0 0 0 0 100 0 11
2018 Financial management 41 29 0 19 0 0 10 78 22 10
2018 Information technology 65 28 0 7 0 0 0 93 7 14
2018 Policy 50 20 0 20 10 0 0 70 30 10
2017 Federal regulators 56 27 9 8 0 0 0 83 8 11
2017 Compliance, inspection and enforcement 51 33 6 6 6 0 0 83 11 19
2017 Communications or public affairs 38 27 9 18 9 0 0 64 27 11
2017 Access to information and privacy 43 50 6 0 0 0 0 94 0 13
2017 Administration and operations 45 21 21 7 6 0 0 66 13 15
2017 Information technology 61 32 0 0 6 0 0 94 6 15
2017 Policy 36 23 8 17 16 0 0 59 33 12
2014 Federal regulators 28 49 6 11 0 6 0 82 12 16
2014 Compliance, inspection and enforcement 46 34 7 13 0 0 0 80 13 15
2014 Communications or public affairs 33 34 20 14 0 0 0 66 14 15
2014 Access to information and privacy 70 17 3 9 0 0 0 87 9 30
2014 Administration and operations 37 37 0 12 6 0 7 80 20 16
2014 Human resources 69 31 0 0 0 0 0 100 0 10
2014 Information technology 45 18 18 18 0 0 0 63 18 11

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 23 16 38 8 15 0 0 39 23 13
2018 Compliance, inspection and enforcement 10 25 30 15 20 0 0 35 35 20
2018 Communications or public affairs 54 20 13 13 0 0 0 73 13 15
2018 Human resources 0 50 40 10 0 0 0 50 10 10
2018 Financial management 20 51 19 0 10 0 0 71 10 10
2018 Information technology 14 50 21 14 0 0 0 65 14 14
2018 Policy 20 19 40 20 0 0 0 40 20 10
2017 Federal regulators 10 17 45 0 29 0 0 27 29 11
2017 Compliance, inspection and enforcement 20 31 38 6 6 0 0 51 11 19
2017 Communications or public affairs 44 29 18 9 0 0 0 73 9 11
2017 Access to information and privacy 29 56 8 0 6 0 0 85 6 13
2017 Administration and operations 57 11 32 0 0 0 0 68 0 16
2017 Information technology 21 27 26 26 0 0 0 48 26 15
2017 Policy 26 8 42 9 15 0 0 34 24 12
2014 Federal regulators 25 28 19 0 23 6 0 56 24 16
2014 Compliance, inspection and enforcement 33 13 21 26 7 0 0 46 33 15
2014 Communications or public affairs 39 34 14 14 0 0 0 72 14 15
2014 Access to information and privacy 34 30 22 7 3 3 0 66 10 30
2014 Administration and operations 44 49 0 0 6 0 0 94 6 16
2014 Human resources 29 50 0 0 10 0 11 89 11 10
2014 Information technology 27 37 18 9 0 0 9 70 10 11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Federal regulators 38 46 15 13
2018 Compliance, inspection and enforcement 30 20 50 20
2018 Communications or public affairs 13 40 47 15
2018 Human resources 36 64 0 11
2018 Financial management 60 31 10 10
2018 Information technology 28 35 36 14
2018 Policy 10 29 60 10
2017 Federal regulators 22 40 38 10
2017 Compliance, inspection and enforcement 53 9 38 19
2017 Communications or public affairs 18 56 27 11
2017 Access to information and privacy 36 24 39 13
2017 Administration and operations 24 38 38 16
2017 Information technology 26 47 27 15
2017 Policy 43 16 41 12
2014 Federal regulators 13 45 41 16
2014 Compliance, inspection and enforcement 33 26 41 15
2014 Communications or public affairs 33 21 46 15
2014 Access to information and privacy 30 19 51 30
2014 Administration and operations 19 26 56 16
2014 Human resources 40 20 40 10
2014 Information technology 36 37 27 11

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Compliance, inspection and enforcement 10 10 73 0 0 6 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 62 38 0 0 0 0 0 100 0 13
2018 Compliance, inspection and enforcement 64 31 5 0 0 0 0 95 0 20
2018 Communications or public affairs 60 27 7 7 0 0 0 87 7 15
2018 Human resources 55 45 0 0 0 0 0 100 0 11
2018 Financial management 30 60 10 0 0 0 0 90 0 10
2018 Information technology 64 36 0 0 0 0 0 100 0 14
2018 Policy 50 29 0 20 0 0 0 80 20 10
2017 Federal regulators 66 34 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 63 26 6 0 6 0 0 89 6 19
2017 Communications or public affairs 36 56 0 9 0 0 0 91 9 11
2017 Access to information and privacy 41 44 0 15 0 0 0 85 15 13
2017 Administration and operations 43 36 7 6 7 0 0 80 13 16
2017 Information technology 66 27 0 0 6 0 0 94 6 15
2017 Policy 41 35 24 0 0 0 0 76 0 12
2014 Federal regulators 71 12 0 12 0 6 0 88 12 16
2014 Compliance, inspection and enforcement 87 13 0 0 0 0 0 100 0 15
2014 Communications or public affairs 60 33 0 0 7 0 0 93 7 15
2014 Access to information and privacy 74 23 0 0 3 0 0 97 3 30
2014 Administration and operations 38 50 6 6 0 0 0 88 6 16
2014 Human resources 43 48 9 0 0 0 0 91 0 10
2014 Information technology 46 54 0 0 0 0 0 100 0 11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 54 0 0 0 0 0 100 0 13
2018 Compliance, inspection and enforcement 60 25 10 5 0 0 0 85 5 20
2018 Communications or public affairs 60 27 7 0 0 7 0 92 0 15
2018 Human resources 18 64 18 0 0 0 0 82 0 11
2018 Financial management 31 49 10 10 0 0 0 80 10 10
2018 Information technology 50 43 7 0 0 0 0 93 0 14
2018 Policy 80 10 0 0 10 0 0 90 10 10
2017 Federal regulators 45 48 0 7 0 0 0 93 7 11
2017 Compliance, inspection and enforcement 44 40 11 4 0 0 0 84 4 18
2017 Communications or public affairs 53 38 9 0 0 0 0 91 0 11
2017 Access to information and privacy 22 70 0 0 8 0 0 92 8 13
2017 Administration and operations 54 26 7 13 0 0 0 80 13 16
2017 Information technology 34 60 6 0 0 0 0 94 0 15
2017 Policy 59 0 8 25 8 0 0 59 33 12
2014 Federal regulators 51 26 6 12 0 6 0 81 12 16
2014 Compliance, inspection and enforcement 28 46 13 13 0 0 0 74 13 15
2014 Communications or public affairs 73 21 0 7 0 0 0 93 7 15
2014 Access to information and privacy 68 23 6 3 0 0 0 91 3 30
2014 Administration and operations 43 44 12 0 0 0 0 88 0 16
2014 Human resources 43 57 0 0 0 0 0 100 0 10
2014 Information technology 27 55 9 0 0 9 0 90 0 11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 31 24 38 8 0 0 0 8 54 13
2018 Compliance, inspection and enforcement 20 5 50 16 10 0 0 25 25 20
2018 Communications or public affairs 0 40 27 34 0 0 0 34 40 15
2018 Human resources 9 9 36 36 9 0 0 45 18 11
2018 Financial management 0 0 69 31 0 0 0 31 0 10
2018 Information technology 14 21 43 7 7 0 8 15 38 14
2018 Policy 10 20 40 30 0 0 0 30 30 10
2017 Federal regulators 25 36 29 10 0 0 0 10 61 11
2017 Compliance, inspection and enforcement 22 6 50 11 11 0 0 22 28 19
2017 Communications or public affairs 0 27 27 47 0 0 0 47 27 11
2017 Access to information and privacy 6 6 55 17 8 8 0 28 13 13
2017 Administration and operations 12 34 12 16 26 0 0 42 46 16
2017 Information technology 6 13 45 35 0 0 0 35 19 15
2017 Policy 16 24 33 27 0 0 0 27 40 12
2014 Federal regulators 13 6 55 21 0 6 0 22 20 16
2014 Compliance, inspection and enforcement 0 7 46 26 15 7 0 44 7 15
2014 Communications or public affairs 0 0 34 41 20 0 6 64 0 15
2014 Access to information and privacy 0 6 40 16 34 0 3 52 6 30
2014 Administration and operations 6 31 25 20 19 0 0 38 37 16
2014 Human resources 29 0 40 12 19 0 0 31 29 10
2014 Information technology 9 27 63 0 0 0 0 0 37 11

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 0 23 23 38 8 0 8 50 25 13
2018 Compliance, inspection and enforcement 0 10 30 41 20 0 0 60 10 20
2018 Communications or public affairs 7 20 27 27 20 0 0 47 27 15
2018 Human resources 0 0 36 45 9 9 0 60 0 11
2018 Financial management 10 20 49 0 21 0 0 21 30 10
2018 Information technology 7 7 43 14 21 0 8 38 15 14
2018 Policy 0 10 19 20 50 0 0 71 10 10
2017 Federal regulators 27 0 20 36 17 0 0 53 27 11
2017 Compliance, inspection and enforcement 6 11 28 27 29 0 0 56 17 19
2017 Communications or public affairs 0 9 9 56 18 9 0 80 10 11
2017 Access to information and privacy 0 8 45 33 13 0 0 46 8 13
2017 Administration and operations 7 0 44 11 32 0 7 45 7 16
2017 Information technology 0 6 6 47 40 0 0 87 6 15
2017 Policy 16 8 10 51 15 0 0 66 24 12
2014 Federal regulators 6 12 20 36 21 6 0 60 18 16
2014 Compliance, inspection and enforcement 0 0 26 41 26 7 0 72 0 15
2014 Communications or public affairs 0 7 7 34 40 7 6 84 8 15
2014 Access to information and privacy 3 0 23 27 41 3 3 72 3 30
2014 Administration and operations 0 12 12 43 26 0 6 74 13 16
2014 Human resources 0 10 9 21 50 0 10 79 11 10
2014 Information technology 0 18 46 27 0 9 0 30 20 11

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 15 8 38 8 31 0 0 39 23 13
2018 Compliance, inspection and enforcement 15 36 34 15 0 0 0 15 51 20
2018 Communications or public affairs 13 40 20 20 7 0 0 27 53 15
2018 Human resources 0 0 18 45 36 0 0 82 0 11
2018 Financial management 10 0 19 49 10 0 10 67 12 10
2018 Information technology 7 14 0 64 7 0 8 77 23 14
2018 Policy 20 20 50 9 0 0 0 9 40 10
2017 Federal regulators 15 19 20 20 27 0 0 47 34 11
2017 Compliance, inspection and enforcement 0 22 34 28 16 0 0 44 22 19
2017 Communications or public affairs 29 44 27 0 0 0 0 0 73 11
2017 Access to information and privacy 6 0 55 17 22 0 0 38 6 13
2017 Administration and operations 6 5 13 55 14 7 0 74 12 16
2017 Information technology 6 0 35 26 32 0 0 58 6 15
2017 Policy 40 25 8 10 17 0 0 27 65 12
2014 Federal regulators 19 26 12 23 15 6 0 40 48 16
2014 Compliance, inspection and enforcement 0 20 26 41 13 0 0 54 20 15
2014 Communications or public affairs 21 0 26 28 26 0 0 53 21 15
2014 Access to information and privacy 18 0 24 24 34 0 0 58 18 29
2014 Administration and operations 6 20 27 20 27 0 0 47 26 15
2014 Human resources 0 10 21 10 59 0 0 69 10 10
2014 Information technology 0 18 36 18 18 0 9 40 20 11

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 0 15 38 31 16 0 0 47 15 13
2018 Compliance, inspection and enforcement 15 15 39 26 5 0 0 31 30 20
2018 Communications or public affairs 0 20 40 20 20 0 0 40 20 15
2018 Human resources 0 9 27 36 27 0 0 64 9 11
2018 Financial management 0 0 30 49 10 0 10 67 0 10
2018 Information technology 0 21 21 36 14 0 8 54 23 14
2018 Policy 10 20 30 40 0 0 0 40 30 10
2017 Federal regulators 0 27 34 39 0 0 0 39 27 11
2017 Compliance, inspection and enforcement 0 28 15 43 9 6 0 55 29 19
2017 Communications or public affairs 9 18 47 27 0 0 0 27 27 11
2017 Access to information and privacy 6 0 25 50 19 0 0 68 6 13
2017 Administration and operations 0 19 31 17 26 0 7 46 21 16
2017 Information technology 0 32 32 21 14 0 0 35 32 15
2017 Policy 32 32 26 0 10 0 0 10 64 12
2014 Federal regulators 0 13 32 17 26 6 6 49 15 16
2014 Compliance, inspection and enforcement 0 7 34 39 20 0 0 59 7 15
2014 Communications or public affairs 0 14 14 41 32 0 0 73 14 15
2014 Access to information and privacy 0 6 27 36 30 0 0 66 6 30
2014 Administration and operations 0 6 31 43 20 0 0 63 6 16
2014 Information technology 0 37 37 27 0 0 0 27 37 11

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 38 31 15 8 8 0 0 16 69 13
2018 Compliance, inspection and enforcement 30 36 20 15 0 0 0 15 65 20
2018 Communications or public affairs 7 20 20 40 0 7 7 46 31 15
2018 Human resources 0 9 45 18 18 9 0 40 10 11
2018 Financial management 10 19 30 20 10 0 10 34 32 10
2018 Information technology 28 7 21 21 14 0 8 38 38 14
2018 Policy 10 30 29 20 10 0 0 30 40 10
2017 Federal regulators 35 39 19 0 0 7 0 0 80 11
2017 Compliance, inspection and enforcement 33 6 35 16 11 0 0 27 38 19
2017 Communications or public affairs 0 36 18 38 9 0 0 47 36 11
2017 Access to information and privacy 0 22 56 22 0 0 0 22 22 13
2017 Administration and operations 6 25 6 30 20 0 13 58 36 16
2017 Information technology 13 26 39 14 8 0 0 22 39 15
2017 Policy 23 26 26 17 8 0 0 25 49 12
2014 Federal regulators 23 12 24 28 7 6 0 37 37 16
2014 Compliance, inspection and enforcement 20 34 20 20 0 7 0 21 58 15
2014 Communications or public affairs 6 20 27 35 0 7 6 40 30 15
2014 Access to information and privacy 22 13 27 17 17 0 3 35 37 30
2014 Administration and operations 6 19 19 25 18 0 13 50 29 16
2014 Human resources 10 50 20 20 0 0 0 20 60 10
2014 Information technology 0 37 55 0 0 0 9 0 40 11

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 8 8 38 38 8 0 0 46 15 13
2018 Compliance, inspection and enforcement 5 15 50 30 0 0 0 30 20 20
2018 Communications or public affairs 13 33 13 27 0 7 7 31 54 15
2018 Human resources 0 0 55 27 9 9 0 40 0 11
2018 Financial management 19 30 30 0 10 0 10 12 55 10
2018 Information technology 7 21 28 21 14 0 8 38 31 14
2017 Federal regulators 17 10 38 17 17 0 0 34 27 11
2017 Compliance, inspection and enforcement 11 11 17 43 18 0 0 61 22 19
2017 Communications or public affairs 0 9 36 29 27 0 0 56 9 11
2017 Access to information and privacy 0 8 31 31 13 17 0 53 10 13
2017 Administration and operations 0 5 40 29 13 12 0 48 6 16
2017 Information technology 6 19 6 53 14 0 0 68 26 15
2017 Policy 0 8 43 24 25 0 0 49 8 12
2014 Federal regulators 6 12 25 19 21 6 13 48 22 16
2014 Compliance, inspection and enforcement 0 0 39 41 13 7 0 58 0 15
2014 Communications or public affairs 0 7 21 33 20 7 13 65 9 15
2014 Access to information and privacy 3 6 9 48 28 3 3 80 10 30
2014 Administration and operations 0 19 31 19 19 6 7 43 21 16
2014 Human resources 0 12 0 40 28 10 10 85 15 10
2014 Information technology 18 46 9 18 0 9 0 20 70 11

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 8 15 31 31 16 0 0 46 23 13
2018 Compliance, inspection and enforcement 15 15 25 45 0 0 0 45 30 20
2018 Communications or public affairs 0 40 34 13 7 0 7 21 43 15
2018 Human resources 0 9 18 36 36 0 0 73 9 11
2018 Financial management 10 10 48 10 10 0 10 23 23 10
2018 Information technology 14 0 28 43 7 0 8 54 15 14
2018 Policy 20 30 20 29 0 0 0 29 50 10
2017 Federal regulators 25 10 29 29 8 0 0 37 34 11
2017 Compliance, inspection and enforcement 0 11 48 31 10 0 0 41 11 19
2017 Communications or public affairs 0 29 53 9 0 9 0 10 32 11
2017 Access to information and privacy 6 0 48 24 13 0 8 41 7 13
2017 Administration and operations 6 12 46 23 14 0 0 36 18 16
2017 Information technology 6 6 26 47 14 0 0 61 13 15
2017 Policy 32 25 8 35 0 0 0 35 57 12
2014 Federal regulators 19 26 30 12 0 13 0 13 52 16
2014 Compliance, inspection and enforcement 0 13 46 21 7 13 0 32 15 15
2014 Communications or public affairs 7 21 34 7 20 0 12 30 31 15
2014 Access to information and privacy 20 9 13 30 20 3 3 54 32 30
2014 Administration and operations 0 19 50 19 12 0 0 31 19 16
2014 Human resources 0 0 30 41 29 0 0 70 0 10
2014 Information technology 0 9 27 37 9 9 9 56 11 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 33 42 0 8 17 0 0 75 25 12
2018 Compliance, inspection and enforcement 40 20 10 20 0 10 0 67 22 20
2018 Communications or public affairs 50 21 21 0 8 0 0 71 8 14
2018 Human resources 64 27 0 9 0 0 0 91 9 11
2018 Financial management 19 31 20 30 0 0 0 50 30 10
2018 Information technology 43 28 15 0 14 0 0 71 14 14
2017 Federal regulators 43 29 0 17 10 0 0 73 27 11
2017 Compliance, inspection and enforcement 56 28 6 6 6 0 0 83 11 19
2017 Communications or public affairs 64 27 0 9 0 0 0 91 9 11
2017 Access to information and privacy 50 25 8 17 0 0 0 75 17 13
2017 Administration and operations 32 30 12 20 7 0 0 62 27 16
2017 Information technology 40 27 6 13 13 0 0 68 26 15
2017 Policy 50 16 16 10 8 0 0 66 18 12
2014 Federal regulators 45 25 0 6 19 6 0 74 26 16
2014 Compliance, inspection and enforcement 39 41 13 7 0 0 0 80 7 15
2014 Communications or public affairs 39 21 14 13 7 7 0 64 21 15
2014 Access to information and privacy 61 17 3 6 9 3 0 81 16 30
2014 Administration and operations 25 37 12 0 18 0 7 67 20 16
2014 Human resources 62 29 9 0 0 0 0 91 0 10
2014 Information technology 63 18 9 0 9 0 0 82 9 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 50 25 8 17 0 0 0 75 17 12
2018 Compliance, inspection and enforcement 55 35 5 5 0 0 0 90 5 20
2018 Communications or public affairs 64 29 7 0 0 0 0 93 0 14
2018 Human resources 55 45 0 0 0 0 0 100 0 11
2018 Financial management 20 40 19 10 10 0 0 61 20 10
2018 Information technology 36 35 22 0 7 0 0 71 7 14
2018 Policy 50 30 10 10 0 0 0 80 10 10
2017 Federal regulators 53 29 10 8 0 0 0 83 8 11
2017 Compliance, inspection and enforcement 51 43 0 6 0 0 0 94 6 19
2017 Communications or public affairs 53 47 0 0 0 0 0 100 0 11
2017 Access to information and privacy 50 42 0 8 0 0 0 92 8 13
2017 Administration and operations 35 52 6 0 7 0 0 87 7 15
2017 Information technology 47 34 6 13 0 0 0 81 13 15
2017 Policy 31 51 0 10 8 0 0 82 18 12
2014 Federal regulators 58 23 0 6 7 6 0 86 14 16
2014 Compliance, inspection and enforcement 53 39 0 8 0 0 0 92 8 15
2014 Communications or public affairs 53 41 6 0 0 0 0 94 0 15
2014 Access to information and privacy 48 43 6 3 0 0 0 91 3 30
2014 Administration and operations 19 50 6 6 12 0 7 74 20 16
2014 Human resources 62 38 0 0 0 0 0 100 0 10
2014 Information technology 73 27 0 0 0 0 0 100 0 11

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 33 50 17 0 0 0 0 83 0 12
2018 Compliance, inspection and enforcement 45 35 15 5 0 0 0 80 5 20
2018 Communications or public affairs 57 28 0 15 0 0 0 85 15 14
2018 Human resources 30 50 20 0 0 0 0 80 0 10
2018 Financial management 31 30 19 20 0 0 0 61 20 10
2018 Information technology 69 8 16 8 0 0 0 76 8 13
2018 Policy 70 20 10 0 0 0 0 90 0 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 39 38 8 15 0 0 0 77 15 13
2018 Compliance, inspection and enforcement 52 27 21 0 0 0 0 79 0 19
2018 Communications or public affairs 40 20 27 0 0 13 0 69 0 15
2018 Human resources 27 73 0 0 0 0 0 100 0 11
2018 Financial management 30 50 10 10 0 0 0 80 10 10
2018 Information technology 57 14 15 14 0 0 0 71 14 14
2018 Policy 29 40 10 10 0 10 0 78 11 10
2017 Federal regulators 64 10 10 16 0 0 0 74 16 11
2017 Compliance, inspection and enforcement 25 42 28 0 6 0 0 67 6 19
2017 Communications or public affairs 36 29 0 0 0 36 0 100 0 11
2017 Access to information and privacy 24 48 8 15 0 5 0 76 15 13
2017 Administration and operations 30 51 12 0 7 0 0 81 7 16
2017 Information technology 34 34 19 6 0 6 0 72 7 15
2017 Policy 32 35 17 0 8 8 0 73 9 12
2014 Federal regulators 39 12 19 17 0 13 0 59 20 16
2014 Compliance, inspection and enforcement 33 28 7 7 7 20 0 75 16 15
2014 Communications or public affairs 52 21 21 0 0 7 0 78 0 15
2014 Access to information and privacy 50 24 16 0 3 6 0 79 3 30
2014 Administration and operations 57 31 6 0 6 0 0 88 6 16
2014 Human resources 52 29 0 9 0 10 0 90 10 10
2014 Information technology 73 18 9 0 0 0 0 91 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 31 61 8 0 0 0 0 92 0 13
2018 Compliance, inspection and enforcement 45 55 0 0 0 0 0 100 0 20
2018 Communications or public affairs 33 40 14 7 0 7 0 78 7 15
2018 Human resources 9 82 9 0 0 0 0 91 0 11
2018 Financial management 40 20 30 10 0 0 0 60 10 10
2018 Information technology 57 28 8 7 0 0 0 85 7 14
2018 Policy 50 30 10 10 0 0 0 80 10 10
2017 Federal regulators 37 44 0 19 0 0 0 81 19 11
2017 Compliance, inspection and enforcement 42 42 6 11 0 0 0 83 11 19
2017 Communications or public affairs 44 38 0 9 0 9 0 90 10 11
2017 Access to information and privacy 52 42 6 0 0 0 0 94 0 13
2017 Administration and operations 42 38 13 0 7 0 0 81 7 16
2017 Information technology 32 68 0 0 0 0 0 100 0 15
2017 Policy 31 36 8 25 0 0 0 67 25 12
2014 Federal regulators 39 32 6 12 6 6 0 75 19 16
2014 Compliance, inspection and enforcement 28 53 7 7 0 7 0 86 7 15
2014 Communications or public affairs 53 14 14 7 0 13 0 76 8 15
2014 Access to information and privacy 58 29 6 4 3 0 0 87 7 30
2014 Administration and operations 57 25 0 6 12 0 0 82 18 16
2014 Human resources 52 38 10 0 0 0 0 90 0 10
2014 Information technology 63 18 9 9 0 0 0 82 9 11

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 69 23 8 0 0 0 0 92 0 13
2018 Compliance, inspection and enforcement 64 31 5 0 0 0 0 95 0 20
2018 Communications or public affairs 66 20 14 0 0 0 0 86 0 15
2018 Human resources 55 36 9 0 0 0 0 91 0 11
2018 Financial management 40 39 20 0 0 0 0 80 0 10
2018 Information technology 50 43 0 7 0 0 0 93 7 14
2018 Policy 80 0 10 10 0 0 0 80 10 10
2017 Federal regulators 44 48 8 0 0 0 0 92 0 11
2017 Compliance, inspection and enforcement 56 44 0 0 0 0 0 100 0 19
2017 Communications or public affairs 53 47 0 0 0 0 0 100 0 11
2017 Access to information and privacy 52 34 0 15 0 0 0 85 15 13
2017 Administration and operations 43 43 0 7 7 0 0 86 14 16
2017 Information technology 68 26 0 6 0 0 0 94 6 15
2017 Policy 51 8 8 16 17 0 0 59 33 12
2014 Federal regulators 43 39 6 6 0 6 0 88 6 16
2014 Compliance, inspection and enforcement 61 39 0 0 0 0 0 100 0 15
2014 Communications or public affairs 67 26 0 7 0 0 0 93 7 15
2014 Access to information and privacy 77 9 7 3 3 0 0 87 6 30
2014 Administration and operations 75 6 0 0 18 0 0 82 18 16
2014 Human resources 62 38 0 0 0 0 0 100 0 10
2014 Information technology 54 37 0 9 0 0 0 91 9 11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 33 42 8 17 0 0 0 75 17 12
2018 Compliance, inspection and enforcement 35 15 25 5 0 20 0 63 6 20
2018 Communications or public affairs 28 7 22 7 0 21 14 55 11 14
2018 Human resources 27 36 18 0 0 9 9 78 0 11
2018 Financial management 10 21 10 29 30 0 0 31 59 10
2018 Information technology 36 43 8 14 0 0 0 78 14 14
2018 Policy 40 19 10 20 10 0 0 60 30 10
2017 Federal regulators 27 19 29 10 0 7 8 54 11 11
2017 Compliance, inspection and enforcement 41 20 17 11 6 0 6 65 18 19
2017 Communications or public affairs 44 29 0 0 0 18 9 100 0 11
2017 Access to information and privacy 36 15 16 8 8 0 17 60 20 13
2017 Administration and operations 25 26 13 25 7 4 0 54 33 16
2017 Information technology 40 34 6 13 0 0 6 79 14 15
2017 Policy 24 26 10 24 16 0 0 50 40 12
2014 Federal regulators 35 23 17 6 13 6 0 62 20 16
2014 Compliance, inspection and enforcement 20 20 41 0 0 13 7 49 0 15
2014 Communications or public affairs 40 21 0 7 0 21 12 90 10 15
2014 Access to information and privacy 40 31 13 6 3 3 3 76 10 30
2014 Administration and operations 31 19 12 12 12 0 13 57 28 16
2014 Human resources 31 31 18 10 0 0 10 69 11 10
2014 Information technology 36 27 9 18 0 0 9 70 20 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 38 8 0 0 8 0 92 0 13
2018 Compliance, inspection and enforcement 25 65 5 0 0 5 0 95 0 20
2018 Communications or public affairs 53 20 7 7 0 13 0 84 8 15
2018 Human resources 45 45 9 0 0 0 0 91 0 11
2018 Financial management 31 39 10 20 0 0 0 70 20 10
2018 Information technology 50 14 21 0 14 0 0 65 14 14
2017 Federal regulators 46 20 17 0 0 0 17 79 0 11
2017 Compliance, inspection and enforcement 49 40 0 11 0 0 0 89 11 18
2017 Communications or public affairs 80 11 0 0 0 9 0 100 0 11
2017 Access to information and privacy 28 50 8 8 0 5 0 82 9 13
2017 Administration and operations 62 18 7 6 7 0 0 81 13 16
2017 Information technology 53 8 13 13 6 6 0 65 21 15
2017 Policy 34 34 24 8 0 0 0 68 8 12
2014 Federal regulators 38 20 12 12 7 12 0 66 21 16
2014 Compliance, inspection and enforcement 33 47 13 7 0 0 0 80 7 15
2014 Communications or public affairs 74 26 0 0 0 0 0 100 0 15
2014 Access to information and privacy 53 31 7 6 0 0 3 86 6 30
2014 Administration and operations 51 25 6 0 18 0 0 75 18 16
2014 Human resources 81 9 0 10 0 0 0 90 10 10
2014 Information technology 27 27 9 27 9 0 0 55 36 11

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 39 46 15 0 0 0 0 85 0 13
2018 Compliance, inspection and enforcement 45 41 15 0 0 0 0 85 0 20
2018 Communications or public affairs 53 27 14 0 0 7 0 85 0 15
2018 Human resources 27 64 9 0 0 0 0 91 0 11
2018 Financial management 31 40 20 10 0 0 0 70 10 10
2018 Information technology 36 35 7 7 14 0 0 72 21 14
2018 Policy 40 30 30 0 0 0 0 70 0 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 15 46 8 8 8 15 0 73 18 13
2018 Compliance, inspection and enforcement 15 30 15 25 0 15 0 53 29 20
2018 Communications or public affairs 27 7 14 13 13 27 0 45 36 15
2018 Human resources 9 64 27 0 0 0 0 73 0 11
2018 Financial management 21 20 29 20 0 10 0 46 22 10
2018 Information technology 28 21 15 14 14 7 0 54 31 14
2018 Policy 30 10 20 0 20 0 19 50 25 10
2017 Federal regulators 17 29 10 10 17 8 10 55 33 11
2017 Compliance, inspection and enforcement 17 29 23 0 22 10 0 50 24 18
2017 Communications or public affairs 0 38 9 9 18 27 0 52 36 11
2017 Access to information and privacy 0 47 8 6 0 25 13 76 10 13
2017 Administration and operations 11 20 32 14 18 0 6 33 33 16
2017 Information technology 19 27 6 6 19 21 0 59 33 15
2017 Policy 0 10 16 17 24 33 0 15 61 12
2014 Federal regulators 7 19 13 12 38 12 0 30 56 16
2014 Compliance, inspection and enforcement 21 33 13 13 0 13 7 67 16 15
2014 Communications or public affairs 13 0 26 14 13 21 13 20 40 15
2014 Access to information and privacy 13 27 24 6 7 16 6 52 17 30
2014 Administration and operations 13 37 12 0 25 12 0 58 28 16
2014 Human resources 52 19 10 9 0 10 0 79 10 10
2014 Information technology 9 9 18 9 27 18 9 25 50 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Communications or public affairs 0 100 14
2018 Human resources 0 100 11

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 15 24 0 8 0 54 0 84 16 13
2018 Compliance, inspection and enforcement 30 10 30 0 0 26 5 57 0 20
2018 Communications or public affairs 7 0 34 0 0 53 7 16 0 15
2018 Human resources 18 36 9 0 0 27 9 86 0 11
2018 Financial management 10 10 40 0 20 0 20 25 25 10
2018 Information technology 14 28 22 7 7 21 0 54 18 14
2018 Policy 30 10 10 10 0 30 9 67 17 10
2017 Federal regulators 0 19 20 8 0 36 17 41 17 11
2017 Compliance, inspection and enforcement 22 11 36 5 0 26 0 44 6 19
2017 Communications or public affairs 0 11 9 0 0 80 0 56 0 11
2017 Access to information and privacy 0 8 25 8 0 50 8 20 20 13
2017 Administration and operations 20 6 25 7 0 17 24 45 12 16
2017 Information technology 26 14 21 6 13 19 0 50 24 15
2017 Policy 0 8 9 16 16 44 7 16 65 12
2014 Federal regulators 13 19 6 6 7 43 6 63 26 16
2014 Compliance, inspection and enforcement 13 21 0 7 7 20 33 72 28 15
2014 Communications or public affairs 20 6 14 0 0 41 19 66 0 15
2014 Access to information and privacy 21 16 13 4 3 33 9 65 12 30
2014 Administration and operations 12 20 19 0 18 31 0 46 27 16
2014 Human resources 40 18 0 0 0 32 10 100 0 10
2014 Information technology 18 0 0 0 36 37 9 34 66 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 15 62 15 0 0 8 0 83 0 13
2018 Compliance, inspection and enforcement 34 5 40 5 0 16 0 47 6 20
2018 Communications or public affairs 20 27 20 0 0 33 0 69 0 15
2018 Human resources 45 36 9 9 0 0 0 82 9 11
2018 Financial management 10 30 39 0 10 10 0 45 12 10
2018 Information technology 21 50 22 0 7 0 0 71 7 14
2018 Policy 20 19 20 10 0 30 0 57 14 10
2017 Federal regulators 17 44 19 0 0 20 0 77 0 11
2017 Compliance, inspection and enforcement 31 37 22 10 0 0 0 68 10 19
2017 Communications or public affairs 27 38 9 0 0 27 0 88 0 11
2017 Access to information and privacy 30 17 17 17 0 20 0 58 21 13
2017 Administration and operations 31 42 13 7 0 7 0 78 8 16
2017 Information technology 34 13 27 13 6 6 0 50 21 15
2017 Policy 17 25 8 16 16 18 0 52 39 12
2014 Federal regulators 38 19 0 13 0 30 0 81 19 16
2014 Compliance, inspection and enforcement 26 34 7 7 0 26 0 82 9 15
2014 Communications or public affairs 39 21 7 0 0 26 7 90 0 15
2014 Access to information and privacy 38 30 20 3 0 6 3 75 3 30
2014 Administration and operations 32 37 6 6 12 6 0 74 20 16
2014 Human resources 52 38 0 0 0 10 0 100 0 10
2014 Information technology 18 37 0 27 0 9 9 67 33 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Human resources 0 100 11
2018 Financial management 0 100 10
2018 Policy 0 100 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 15 8 0 0 0 77 0 100 0 13
2018 Compliance, inspection and enforcement 25 5 30 0 0 36 5 50 0 20
2018 Communications or public affairs 7 0 34 0 0 53 7 16 0 15
2018 Human resources 0 55 9 0 0 27 9 86 0 11
2018 Financial management 10 19 20 10 0 20 20 50 16 10
2018 Information technology 21 21 22 7 7 21 0 54 18 14
2018 Policy 30 10 10 0 0 40 9 80 0 10
2017 Federal regulators 0 19 10 0 0 64 8 66 0 11
2017 Compliance, inspection and enforcement 11 17 28 0 0 40 6 50 0 19
2017 Communications or public affairs 0 11 9 0 0 80 0 56 0 11
2017 Access to information and privacy 0 17 33 0 0 50 0 34 0 13
2017 Administration and operations 7 19 25 6 14 30 0 36 28 16
2017 Information technology 27 21 6 6 0 32 6 79 11 15
2017 Policy 0 8 25 0 8 52 7 19 19 12
2014 Federal regulators 15 6 19 0 0 55 6 51 0 16
2014 Compliance, inspection and enforcement 13 8 7 0 0 53 20 76 0 15
2014 Communications or public affairs 20 0 14 0 0 53 13 60 0 15
2014 Access to information and privacy 14 17 12 0 0 44 12 72 0 30
2014 Administration and operations 12 12 19 0 18 31 7 40 30 16
2014 Human resources 52 9 0 0 0 29 10 100 0 10
2014 Information technology 9 0 27 0 0 63 0 25 0 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 23 31 15 8 0 24 0 70 10 13
2018 Compliance, inspection and enforcement 30 15 35 5 0 15 0 53 6 20
2018 Communications or public affairs 13 27 27 0 0 33 0 59 0 15
2018 Human resources 27 55 9 9 0 0 0 82 9 11
2018 Financial management 10 40 20 0 0 30 0 71 0 10
2018 Information technology 28 50 15 0 7 0 0 78 7 14
2018 Policy 29 10 20 0 0 40 0 66 0 10
2017 Federal regulators 8 54 19 0 0 20 0 77 0 11
2017 Compliance, inspection and enforcement 35 38 22 0 0 6 0 77 0 19
2017 Communications or public affairs 27 47 0 0 0 27 0 100 0 11
2017 Access to information and privacy 30 34 8 8 0 20 0 79 10 13
2017 Administration and operations 25 37 26 6 7 0 0 62 12 16
2017 Information technology 47 34 6 6 0 0 6 86 7 15
2017 Policy 25 18 24 9 8 16 0 51 21 12
2014 Federal regulators 26 30 25 0 0 19 0 69 0 16
2014 Compliance, inspection and enforcement 20 28 7 0 0 46 0 88 0 15
2014 Communications or public affairs 39 21 7 0 0 26 7 90 0 15
2014 Access to information and privacy 42 37 6 3 0 11 0 89 4 30
2014 Administration and operations 25 38 12 0 18 6 0 67 20 16
2014 Human resources 72 9 0 0 0 19 0 100 0 10
2014 Information technology 27 18 27 0 0 27 0 63 0 11
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 54 16 8 8 15 0 0 69 23 13
2018 Compliance, inspection and enforcement 60 15 20 5 0 0 0 75 5 20
2018 Communications or public affairs 53 27 7 0 7 7 0 86 7 15
2018 Human resources 45 45 9 0 0 0 0 91 0 11
2018 Financial management 50 50 0 0 0 0 0 100 0 10
2018 Information technology 72 14 14 0 0 0 0 86 0 14
2017 Federal regulators 61 20 10 10 0 0 0 80 10 11
2017 Compliance, inspection and enforcement 67 11 11 0 6 6 0 83 6 19
2017 Communications or public affairs 91 9 0 0 0 0 0 100 0 11
2017 Access to information and privacy 52 42 0 0 6 0 0 94 6 13
2017 Administration and operations 62 26 0 5 7 0 0 88 12 16
2017 Information technology 81 6 13 0 0 0 0 87 0 15
2017 Policy 68 16 0 16 0 0 0 84 16 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 69 23 0 8 0 0 0 92 8 13
2018 Compliance, inspection and enforcement 74 21 0 5 0 0 0 95 5 20
2018 Communications or public affairs 66 27 7 0 0 0 0 93 0 15
2018 Human resources 45 55 0 0 0 0 0 100 0 11
2018 Financial management 20 61 19 0 0 0 0 81 0 10
2018 Information technology 57 43 0 0 0 0 0 100 0 14
2018 Policy 70 20 10 0 0 0 0 90 0 10
2017 Federal regulators 68 25 0 7 0 0 0 93 7 11
2017 Compliance, inspection and enforcement 63 32 6 0 0 0 0 94 0 19
2017 Communications or public affairs 62 20 9 9 0 0 0 82 9 11
2017 Access to information and privacy 52 40 0 0 0 8 0 100 0 13
2017 Administration and operations 49 25 12 0 0 14 0 86 0 16
2017 Information technology 47 47 6 0 0 0 0 94 0 15
2017 Policy 49 43 8 0 0 0 0 92 0 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 39 38 15 8 0 0 0 77 8 13
2018 Compliance, inspection and enforcement 25 50 15 5 0 5 0 79 5 20
2018 Communications or public affairs 40 33 0 20 7 0 0 73 27 15
2018 Human resources 36 55 9 0 0 0 0 91 0 11
2018 Financial management 20 40 10 10 10 10 0 67 23 10
2018 Information technology 43 28 14 7 0 0 8 77 8 14
2018 Policy 29 20 30 20 0 0 0 50 20 10
2017 Federal regulators 17 83 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 6 67 22 6 0 0 0 72 6 19
2017 Communications or public affairs 36 38 9 18 0 0 0 73 18 11
2017 Access to information and privacy 35 34 8 23 0 0 0 68 23 13
2017 Administration and operations 24 19 26 25 0 7 0 46 27 16
2017 Information technology 29 52 6 13 0 0 0 81 13 15
2017 Policy 0 36 16 32 16 0 0 36 48 12

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 31 15 0 8 0 0 76 8 13
2018 Compliance, inspection and enforcement 10 41 25 5 20 0 0 50 25 20
2018 Communications or public affairs 34 53 7 0 7 0 0 87 7 15
2018 Human resources 18 36 18 18 9 0 0 55 27 11
2018 Financial management 51 10 19 19 0 0 0 61 19 10
2018 Information technology 43 21 14 15 7 0 0 64 22 14
2018 Policy 60 30 9 0 0 0 0 91 0 10
2017 Federal regulators 36 9 47 0 8 0 0 46 8 11
2017 Compliance, inspection and enforcement 36 21 0 17 21 0 6 61 39 19
2017 Communications or public affairs 39 29 22 10 0 0 0 68 10 10
2017 Access to information and privacy 31 44 17 8 0 0 0 75 8 13
2017 Administration and operations 33 18 39 4 5 0 0 51 10 16
2017 Information technology 47 34 0 6 13 0 0 81 19 15
2017 Policy 25 36 31 0 8 0 0 61 8 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 8 15 47 23 8 0 0 23 31 13
2018 Compliance, inspection and enforcement 0 15 20 30 35 0 0 15 65 20
2018 Communications or public affairs 14 27 40 13 7 0 0 40 20 15
2018 Human resources 9 45 9 27 9 0 0 55 36 11
2018 Financial management 31 20 10 29 0 0 10 57 32 10
2018 Information technology 7 22 35 28 7 0 0 29 35 14
2018 Policy 0 30 29 20 20 0 0 30 40 10
2017 Federal regulators 0 10 36 27 27 0 0 10 54 11
2017 Compliance, inspection and enforcement 8 22 22 31 17 0 0 30 48 19
2017 Communications or public affairs 0 36 18 20 27 0 0 36 47 11
2017 Access to information and privacy 29 22 34 8 6 0 0 52 15 13
2017 Administration and operations 39 12 10 39 0 0 0 51 39 16
2017 Information technology 6 21 21 39 13 0 0 27 52 15
2017 Policy 0 16 28 16 40 0 0 16 56 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 15 39 23 8 15 0 0 54 23 13
2018 Compliance, inspection and enforcement 10 36 25 15 15 0 0 45 30 20
2018 Communications or public affairs 27 27 27 7 13 0 0 54 20 15
2018 Human resources 18 45 18 9 0 0 9 70 10 11
2018 Financial management 31 20 29 10 0 0 10 57 11 10
2018 Information technology 7 57 7 14 14 0 0 65 28 14
2018 Policy 9 30 30 20 10 0 0 40 30 10
2017 Federal regulators 10 7 39 8 27 0 10 19 38 11
2017 Compliance, inspection and enforcement 13 37 22 11 11 0 6 54 23 19
2017 Communications or public affairs 9 44 9 20 18 0 0 53 38 11
2017 Access to information and privacy 36 33 17 8 6 0 0 68 15 13
2017 Administration and operations 40 11 19 19 7 4 0 53 27 16
2017 Information technology 21 27 26 19 6 0 0 48 26 15
2017 Policy 8 10 42 8 32 0 0 18 40 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 0 8 46 15 31 0 0 8 46 13
2018 Compliance, inspection and enforcement 0 15 15 20 50 0 0 15 70 20
2018 Communications or public affairs 20 27 27 27 0 0 0 46 27 15
2018 Human resources 27 27 27 18 0 0 0 55 18 11
2018 Financial management 31 10 10 39 0 0 10 45 43 10
2018 Information technology 14 22 14 21 28 0 0 36 50 14
2018 Policy 0 40 19 20 20 0 0 40 40 10
2017 Federal regulators 0 17 20 20 44 0 0 17 64 11
2017 Compliance, inspection and enforcement 16 9 26 11 39 0 0 24 49 19
2017 Communications or public affairs 9 47 9 27 9 0 0 56 36 11
2017 Access to information and privacy 29 22 25 15 8 0 0 52 23 13
2017 Administration and operations 32 10 0 38 7 0 13 48 52 16
2017 Information technology 6 48 13 19 13 0 0 55 32 15
2017 Policy 0 32 19 10 39 0 0 32 49 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 31 8 8 0 0 8 83 8 13
2018 Compliance, inspection and enforcement 15 31 20 20 15 0 0 45 35 20
2018 Communications or public affairs 40 33 7 20 0 0 0 73 20 15
2018 Human resources 45 36 9 0 0 0 9 90 0 11
2018 Financial management 40 20 19 10 0 0 10 68 11 10
2018 Information technology 36 50 14 0 0 0 0 86 0 14
2018 Policy 40 20 10 20 10 0 0 60 30 10
2017 Federal regulators 27 19 8 10 17 0 20 57 34 11
2017 Compliance, inspection and enforcement 35 27 22 6 6 0 6 65 12 19
2017 Communications or public affairs 44 9 18 29 0 0 0 53 29 11
2017 Access to information and privacy 60 17 8 6 0 0 8 84 7 13
2017 Administration and operations 44 19 14 7 0 4 12 76 8 16
2017 Information technology 19 40 26 0 0 0 14 70 0 15
2017 Policy 44 7 25 8 16 0 0 51 24 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 38 24 23 15 0 0 0 62 15 13
2018 Compliance, inspection and enforcement 5 40 25 25 5 0 0 45 30 20
2018 Communications or public affairs 27 13 20 34 0 0 7 43 36 15
2018 Human resources 27 36 36 0 0 0 0 64 0 11
2018 Financial management 10 19 20 30 10 0 10 33 44 10
2018 Information technology 21 43 21 15 0 0 0 64 15 14
2018 Policy 29 20 20 10 20 0 0 50 30 10
2017 Federal regulators 36 29 27 0 8 0 0 65 8 11
2017 Compliance, inspection and enforcement 51 16 28 0 6 0 0 67 6 19
2017 Communications or public affairs 9 36 18 9 29 0 0 44 38 11
2017 Access to information and privacy 41 25 22 6 6 0 0 66 12 13
2017 Administration and operations 11 44 27 13 5 0 0 55 18 16
2017 Information technology 21 34 32 13 0 0 0 55 13 15
2017 Policy 24 20 17 16 23 0 0 44 39 12

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 23 31 38 8 0 0 0 54 8 13
2018 Compliance, inspection and enforcement 25 45 20 10 0 0 0 70 10 20
2018 Communications or public affairs 29 35 14 21 0 0 0 64 21 14
2018 Human resources 18 64 18 0 0 0 0 82 0 11
2018 Information technology 14 57 21 7 0 0 0 72 7 14
2018 Policy 19 30 40 0 10 0 0 50 10 10
2017 Federal regulators 17 46 29 8 0 0 0 64 8 11
2017 Compliance, inspection and enforcement 16 55 24 0 6 0 0 70 6 19
2017 Communications or public affairs 36 29 27 0 9 0 0 64 9 11
2017 Access to information and privacy 47 38 0 8 6 0 0 85 15 13
2017 Administration and operations 53 15 13 6 13 0 0 68 19 15
2017 Information technology 40 40 13 6 0 0 0 81 6 15
2017 Policy 18 33 0 8 41 0 0 51 49 12

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 8 24 31 23 15 0 0 31 38 13
2018 Compliance, inspection and enforcement 25 35 20 5 15 0 0 60 20 20
2018 Communications or public affairs 22 28 14 28 0 0 7 54 31 14
2018 Human resources 18 73 9 0 0 0 0 91 0 11
2018 Information technology 14 35 14 21 7 0 8 54 31 14
2018 Policy 30 29 20 10 10 0 0 60 20 10
2017 Federal regulators 10 29 27 9 25 0 0 39 34 11
2017 Compliance, inspection and enforcement 25 25 22 17 11 0 0 51 28 19
2017 Communications or public affairs 36 20 18 18 9 0 0 56 27 11
2017 Access to information and privacy 30 47 17 0 6 0 0 77 6 13
2017 Administration and operations 30 19 31 7 14 0 0 49 20 16
2017 Information technology 22 32 26 19 0 0 0 55 19 15
2017 Policy 26 18 8 16 32 0 0 44 48 12

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 8 31 46 15 0 0 0 39 15 13
2018 Compliance, inspection and enforcement 25 35 20 15 5 0 0 60 20 20
2018 Communications or public affairs 29 21 14 21 7 0 7 54 31 14
2018 Human resources 45 55 0 0 0 0 0 100 0 11
2018 Information technology 7 79 7 7 0 0 0 86 7 14
2018 Policy 10 40 20 10 20 0 0 50 30 10
2017 Federal regulators 29 36 0 17 17 0 0 65 35 11
2017 Compliance, inspection and enforcement 32 31 17 10 11 0 0 63 21 19
2017 Communications or public affairs 44 27 9 11 0 0 9 78 12 11
2017 Access to information and privacy 38 30 8 8 15 0 0 68 23 13
2017 Administration and operations 37 38 19 0 7 0 0 74 7 16
2017 Information technology 35 39 13 13 0 0 0 74 13 15
2017 Policy 34 10 7 25 24 0 0 44 49 12

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 31 23 39 8 0 0 0 54 8 13
2018 Compliance, inspection and enforcement 34 20 20 15 10 0 0 55 25 20
2018 Communications or public affairs 28 14 21 22 7 0 7 46 31 14
2018 Human resources 0 45 27 27 0 0 0 45 27 11
2018 Information technology 43 43 7 7 0 0 0 86 7 14
2018 Policy 20 30 9 20 20 0 0 50 40 10
2017 Federal regulators 10 10 36 27 8 0 10 22 38 11
2017 Compliance, inspection and enforcement 45 33 22 0 0 0 0 78 0 19
2017 Communications or public affairs 18 27 36 9 11 0 0 44 20 11
2017 Access to information and privacy 46 37 8 8 0 0 0 83 8 13
2017 Administration and operations 55 13 7 0 19 7 0 73 20 16
2017 Information technology 26 35 19 13 6 0 0 61 19 15
2017 Policy 16 36 16 0 32 0 0 52 32 12

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 53 24 15 0 8 0 0 77 8 13
2018 Compliance, inspection and enforcement 45 35 5 10 5 0 0 80 15 20
2018 Communications or public affairs 64 7 14 7 8 0 0 71 15 14
2018 Human resources 82 9 0 9 0 0 0 91 9 11
2018 Information technology 57 7 21 15 0 0 0 64 15 14
2018 Policy 30 20 20 19 10 0 0 50 29 10
2017 Federal regulators 46 8 20 17 10 0 0 53 27 11
2017 Compliance, inspection and enforcement 41 17 17 21 6 0 0 57 26 19
2017 Communications or public affairs 47 18 27 9 0 0 0 64 9 11
2017 Access to information and privacy 66 17 0 0 17 0 0 83 17 13
2017 Administration and operations 54 0 20 0 13 0 13 62 15 16
2017 Information technology 55 32 13 0 0 0 0 87 0 15
2017 Policy 0 43 26 15 16 0 0 43 31 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 85 0 8 0 0 0 8 92 0 13
2018 Compliance, inspection and enforcement 75 15 0 5 0 5 0 95 5 20
2018 Communications or public affairs 71 7 7 0 8 0 7 84 8 14
2018 Human resources 90 10 0 0 0 0 0 100 0 10
2018 Information technology 85 7 0 0 0 0 8 100 0 14
2018 Policy 80 10 0 10 0 0 0 90 10 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 69 15 8 0 0 0 8 92 0 13
2018 Compliance, inspection and enforcement 80 20 0 0 0 0 0 100 0 20
2018 Communications or public affairs 78 8 7 0 0 0 7 92 0 14
2018 Human resources 91 9 0 0 0 0 0 100 0 11
2018 Information technology 78 0 7 7 0 0 8 85 8 14
2018 Policy 70 10 0 10 0 10 0 89 11 10
2017 Federal regulators 80 10 10 0 0 0 0 90 0 11
2017 Compliance, inspection and enforcement 79 16 6 0 0 0 0 94 0 19
2017 Communications or public affairs 71 0 9 11 0 0 9 78 12 11
2017 Access to information and privacy 83 8 8 0 0 0 0 92 0 13
2017 Administration and operations 81 0 6 0 14 0 0 81 14 16
2017 Information technology 79 6 0 14 0 0 0 86 14 15
2017 Policy 49 18 17 0 8 8 0 73 9 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 54 46 0 0 0 0 0 100 0 13
2018 Compliance, inspection and enforcement 75 15 10 0 0 0 0 90 0 20
2018 Communications or public affairs 54 20 7 7 0 7 7 85 8 15
2018 Human resources 64 36 0 0 0 0 0 100 0 11
2018 Financial management 21 10 49 10 0 0 10 34 12 10
2018 Information technology 28 43 7 14 0 0 8 77 15 14
2018 Policy 81 19 0 0 0 0 0 100 0 10
2017 Federal regulators 71 20 10 0 0 0 0 90 0 11
2017 Compliance, inspection and enforcement 41 37 17 0 6 0 0 78 6 19
2017 Communications or public affairs 62 18 11 0 0 0 9 88 0 11
2017 Access to information and privacy 83 8 8 0 0 0 0 92 0 13
2017 Administration and operations 36 32 14 12 7 0 0 68 19 16
2017 Information technology 45 21 27 0 6 0 0 66 6 15
2017 Policy 66 26 0 0 8 0 0 92 8 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 16 15 8 15 0 0 62 23 13
2018 Compliance, inspection and enforcement 65 25 5 0 5 0 0 90 5 20
2018 Communications or public affairs 40 20 7 27 0 0 7 64 29 15
2018 Human resources 73 27 0 0 0 0 0 100 0 11
2018 Financial management 31 50 0 0 10 0 10 89 11 10
2018 Information technology 64 14 14 0 0 0 8 85 0 14
2018 Policy 60 10 10 10 10 0 0 70 20 10
2017 Federal regulators 53 10 20 17 0 0 0 63 17 11
2017 Compliance, inspection and enforcement 58 19 17 0 6 0 0 78 6 19
2017 Communications or public affairs 44 18 20 9 0 0 9 68 10 11
2017 Access to information and privacy 85 0 8 0 6 0 0 85 6 13
2017 Administration and operations 43 25 11 6 14 0 0 69 20 16
2017 Information technology 58 6 21 14 0 0 0 65 14 15
2017 Policy 56 20 7 8 9 0 0 76 17 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 46 31 0 0 0 0 23 100 0 13
2018 Compliance, inspection and enforcement 68 10 5 0 0 0 16 94 0 19
2018 Communications or public affairs 36 21 7 0 0 0 36 89 0 14
2018 Human resources 55 0 9 9 0 0 27 75 13 11
2018 Financial management 21 20 10 0 10 0 40 68 16 10
2018 Information technology 57 7 7 0 0 0 29 90 0 14
2018 Policy 80 0 0 0 0 0 20 100 0 10
2017 Federal regulators 61 20 0 0 0 0 20 100 0 11
2017 Compliance, inspection and enforcement 57 22 6 0 0 0 15 93 0 19
2017 Communications or public affairs 53 18 0 0 0 0 29 100 0 11
2017 Access to information and privacy 84 8 0 0 0 0 8 100 0 13
2017 Administration and operations 43 0 0 0 0 0 57 100 0 16
2017 Information technology 68 0 0 0 0 0 32 100 0 15
2017 Policy 65 10 0 0 0 0 25 100 0 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 39 31 31 0 0 0 0 69 0 13
2018 Compliance, inspection and enforcement 34 31 20 10 5 0 0 65 15 20
2018 Communications or public affairs 87 7 0 0 0 0 7 100 0 15
2018 Human resources 80 10 0 0 0 0 10 100 0 10
2018 Financial management 70 10 0 10 0 0 10 88 12 10
2018 Information technology 78 0 14 0 0 0 8 85 0 14
2018 Policy 70 10 10 0 0 0 10 89 0 10
2017 Federal regulators 36 64 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 41 26 27 6 0 0 0 67 6 19
2017 Communications or public affairs 71 20 0 0 0 0 9 100 0 11
2017 Access to information and privacy 59 23 18 0 0 0 0 82 0 12
2017 Administration and operations 55 33 12 0 0 0 0 88 0 16
2017 Information technology 73 14 0 0 0 0 13 100 0 15
2017 Policy 75 10 7 0 0 0 8 93 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 85 0 15 0 0 0 0 85 0 13
2018 Compliance, inspection and enforcement 65 15 5 10 0 0 5 84 11 20
2018 Communications or public affairs 73 0 0 7 0 7 13 92 8 15
2018 Human resources 82 0 9 0 9 0 0 82 9 11
2018 Financial management 70 10 10 0 0 0 10 88 0 10
2018 Information technology 85 7 0 0 0 0 8 100 0 14
2018 Policy 90 0 0 0 10 0 0 90 10 10
2017 Federal regulators 64 7 0 0 20 0 10 78 22 11
2017 Compliance, inspection and enforcement 78 11 11 0 0 0 0 89 0 19
2017 Communications or public affairs 100 0 0 0 0 0 0 100 0 11
2017 Access to information and privacy 70 17 8 0 5 0 0 87 5 13
2017 Administration and operations 63 30 0 0 7 0 0 93 7 16
2017 Information technology 73 21 0 6 0 0 0 94 6 15
2017 Policy 92 0 0 0 0 0 8 100 0 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 61 24 15 0 0 0 0 85 0 13
2018 Compliance, inspection and enforcement 39 45 10 0 0 0 5 89 0 20
2018 Communications or public affairs 54 33 0 0 7 0 7 93 7 15
2018 Human resources 45 45 0 0 0 0 9 100 0 11
2018 Financial management 31 39 10 10 0 0 10 77 12 10
2018 Information technology 43 28 21 0 0 0 8 77 0 14
2018 Policy 60 30 0 0 10 0 0 90 10 10
2017 Federal regulators 53 39 8 0 0 0 0 92 0 11
2017 Compliance, inspection and enforcement 53 43 0 0 4 0 0 96 4 19
2017 Communications or public affairs 44 44 0 0 11 0 0 89 11 11
2017 Access to information and privacy 62 29 8 0 0 0 0 92 0 13
2017 Administration and operations 49 31 13 7 0 0 0 80 7 16
2017 Information technology 47 34 0 6 6 0 6 86 14 15
2017 Policy 75 0 18 7 0 0 0 75 7 12

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 0 38 31 31 0 0 0 38 31 13
2018 Compliance, inspection and enforcement 15 20 25 25 15 0 0 35 39 20
2018 Communications or public affairs 7 46 20 27 0 0 0 53 27 15
2018 Human resources 9 36 36 9 9 0 0 45 18 11
2018 Financial management 10 10 40 29 10 0 0 21 39 10
2018 Information technology 7 43 43 0 7 0 0 50 7 14
2018 Policy 9 30 30 20 10 0 0 40 30 10
2017 Federal regulators 10 7 57 17 10 0 0 17 27 11
2017 Compliance, inspection and enforcement 11 30 31 17 6 6 0 43 23 19
2017 Communications or public affairs 0 44 18 29 9 0 0 44 38 11
2017 Access to information and privacy 17 60 17 0 6 0 0 77 6 13
2017 Administration and operations 13 28 26 19 13 0 0 41 33 16
2017 Information technology 14 21 39 19 6 0 0 35 26 15
2017 Policy 0 26 26 24 24 0 0 26 48 12

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 15 8 38 23 16 0 0 39 23 13
2018 Compliance, inspection and enforcement 20 20 30 25 5 0 0 30 40 20
2018 Communications or public affairs 14 27 13 33 13 0 0 46 40 15
2018 Human resources 18 9 18 36 18 0 0 55 27 11
2018 Financial management 0 50 30 20 0 0 0 20 50 10
2018 Information technology 0 28 36 28 7 0 0 35 28 14
2018 Policy 10 20 20 50 0 0 0 50 30 10
2017 Federal regulators 27 17 20 27 10 0 0 36 44 11
2017 Compliance, inspection and enforcement 0 11 48 41 0 0 0 41 11 19
2017 Communications or public affairs 18 27 29 18 9 0 0 27 44 11
2017 Access to information and privacy 0 15 25 60 0 0 0 60 15 13
2017 Administration and operations 7 32 13 37 12 0 0 49 38 16
2017 Information technology 6 32 32 0 22 6 0 24 42 15
2017 Policy 31 17 26 26 0 0 0 26 48 12
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 54 23 8 8 0 8 0 58 42 13
2018 Compliance, inspection and enforcement 15 45 20 0 15 5 0 16 84 20
2018 Communications or public affairs 27 40 20 0 7 7 0 29 71 15
2018 Human resources 27 9 36 9 18 0 0 27 73 11
2018 Financial management 30 51 10 10 0 0 0 30 70 10
2018 Information technology 21 35 14 15 14 0 0 21 79 14
2018 Policy 50 30 10 9 0 0 0 50 50 10
2017 Federal regulators 44 29 10 0 8 10 0 49 51 11
2017 Compliance, inspection and enforcement 33 31 10 6 21 0 0 33 67 19
2017 Communications or public affairs 9 71 0 0 20 0 0 9 91 11
2017 Access to information and privacy 36 33 6 17 8 0 0 36 64 13
2017 Administration and operations 31 30 7 19 7 7 0 34 66 16
2017 Information technology 32 42 6 0 19 0 0 32 68 15
2017 Policy 32 52 8 0 8 0 0 32 68 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 63 16
2018 Communications or public affairs 10 10
2018 Information technology 36 11
2017 Compliance, inspection and enforcement 55 13
2017 Communications or public affairs 12 10
2017 Administration and operations 32 10
2017 Information technology 50 10

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 31 16
2018 Communications or public affairs 20 10
2018 Information technology 54 11
2017 Compliance, inspection and enforcement 39 13
2017 Communications or public affairs 22 10
2017 Administration and operations 21 10
2017 Information technology 40 10

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 19 16
2018 Communications or public affairs 30 10
2018 Information technology 46 11
2017 Compliance, inspection and enforcement 13 13
2017 Communications or public affairs 41 10
2017 Administration and operations 32 10
2017 Information technology 29 10

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 49 16
2018 Communications or public affairs 70 10
2018 Information technology 64 11
2017 Compliance, inspection and enforcement 47 13
2017 Communications or public affairs 59 10
2017 Administration and operations 50 10
2017 Information technology 58 10

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 6 16
2018 Communications or public affairs 0 10
2018 Information technology 0 11
2017 Compliance, inspection and enforcement 8 13
2017 Communications or public affairs 0 10
2017 Administration and operations 19 10
2017 Information technology 0 10

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 12 16
2018 Communications or public affairs 10 10
2018 Information technology 46 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Compliance, inspection and enforcement 19 16
2018 Communications or public affairs 30 10
2018 Information technology 18 11
2017 Compliance, inspection and enforcement 21 13
2017 Communications or public affairs 10 10
2017 Administration and operations 29 10
2017 Information technology 21 10

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Compliance, inspection and enforcement 0 69 12 0 0 19 16
2018 Communications or public affairs 0 70 20 0 0 10 10
2018 Information technology 9 27 18 19 0 27 11
2017 Compliance, inspection and enforcement 0 71 0 8 7 14 13
2017 Communications or public affairs 10 59 20 12 0 0 10
2017 Information technology 0 62 19 0 0 19 10

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Compliance, inspection and enforcement 56 44 16
2018 Communications or public affairs 60 40 10
2018 Information technology 73 27 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Federal regulators 62 8 0 15 15 0 0 69 31 13
2018 Compliance, inspection and enforcement 40 15 15 11 15 0 5 57 27 20
2018 Communications or public affairs 43 14 36 7 0 0 0 57 7 14
2018 Human resources 18 18 9 18 27 9 0 40 50 11
2018 Information technology 57 14 14 8 7 0 0 71 15 14
2018 Policy 40 10 20 0 0 0 29 71 0 10

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Compliance, inspection and enforcement 56 25 12 0 0 0 6 87 0 16
2018 Communications or public affairs 30 50 10 0 0 10 0 89 0 10
2018 Information technology 91 9 0 0 0 0 0 100 0 11
2017 Compliance, inspection and enforcement 31 33 8 23 0 0 5 68 24 13
2017 Communications or public affairs 49 41 0 10 0 0 0 90 10 10
2017 Administration and operations 31 49 11 0 9 0 0 81 9 10
2017 Information technology 69 10 10 12 0 0 0 79 12 10

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Compliance, inspection and enforcement 6 13 12 6 25 13 25 31 50 16
2018 Communications or public affairs 10 0 10 10 20 0 50 20 60 10
2018 Information technology 9 0 10 9 18 9 45 20 59 11
2017 Compliance, inspection and enforcement 0 0 16 7 14 8 54 0 56 13
2017 Communications or public affairs 0 20 10 0 0 22 49 67 0 10
2017 Administration and operations 20 11 21 0 26 12 11 39 34 10
2017 Information technology 21 0 19 10 10 0 40 36 32 10
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