2018 Public Service Employee Survey Results by Theme for Centre for Communicable Diseases and Infection Control

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Public Health Agency of Canada 32 41 12 10 5 0 0 74 14 1182
2018 Infectious Disease Prevention and Control Branch 32 42 12 10 4 0 0 74 14 452
2018 Centre for Communicable Diseases and Infection Control 25 42 19 12 2 0 0 67 14 84

Question 9. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Public Health Agency of Canada 32 35 12 12 8 0 0 67 21 1187
2018 Infectious Disease Prevention and Control Branch 32 36 12 12 9 0 0 68 21 453
2018 Centre for Communicable Diseases and Infection Control 34 37 13 7 8 0 0 72 15 83

Question 10. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Public Health Agency of Canada 48 36 10 4 1 0 0 84 6 1177
2018 Infectious Disease Prevention and Control Branch 49 39 7 3 1 0 0 88 4 450
2018 Centre for Communicable Diseases and Infection Control 37 47 9 6 0 0 0 85 6 84

Question 14. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Public Health Agency of Canada 37 38 12 9 3 0 0 76 12 1186
2018 Infectious Disease Prevention and Control Branch 37 38 13 9 2 0 0 75 11 452
2018 Centre for Communicable Diseases and Infection Control 30 44 13 11 1 0 0 75 13 84

Question 43. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Public Health Agency of Canada 33 33 17 10 7 0 0 66 17 1185
2018 Infectious Disease Prevention and Control Branch 33 35 15 11 5 0 0 68 17 452
2018 Centre for Communicable Diseases and Infection Control 23 36 17 16 7 0 0 59 23 84

Question 44. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Public Health Agency of Canada 31 35 15 12 6 0 0 66 19 1181
2018 Infectious Disease Prevention and Control Branch 30 39 13 13 5 0 0 69 18 450
2018 Centre for Communicable Diseases and Infection Control 18 42 16 17 6 0 0 61 23 84

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Public Health Agency of Canada 30 25 18 13 10 3 1 57 25 1183
2018 Infectious Disease Prevention and Control Branch 32 27 17 13 8 3 0 61 22 450
2018 Centre for Communicable Diseases and Infection Control 23 26 24 17 8 2 0 50 25 84
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Public Health Agency of Canada 49 28 10 7 5 1 0 78 12 1174
2018 Infectious Disease Prevention and Control Branch 49 27 10 8 5 1 0 77 13 449
2018 Centre for Communicable Diseases and Infection Control 52 32 7 8 0 1 0 84 8 83

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Public Health Agency of Canada 46 31 9 9 6 0 0 77 14 1172
2018 Infectious Disease Prevention and Control Branch 45 29 9 9 6 0 0 75 15 450
2018 Centre for Communicable Diseases and Infection Control 50 32 7 11 0 0 0 82 11 84

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Public Health Agency of Canada 49 27 10 8 6 0 0 76 14 1177
2018 Infectious Disease Prevention and Control Branch 50 24 11 8 6 0 0 74 15 451
2018 Centre for Communicable Diseases and Infection Control 49 28 10 13 0 0 0 77 13 84

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Public Health Agency of Canada 28 32 17 10 8 5 0 63 19 1184
2018 Infectious Disease Prevention and Control Branch 25 32 18 11 8 6 1 61 20 451
2018 Centre for Communicable Diseases and Infection Control 27 29 20 14 7 2 0 58 22 83

Question 30. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Public Health Agency of Canada 25 33 16 14 10 2 0 59 25 1182
2018 Infectious Disease Prevention and Control Branch 22 33 16 17 9 2 1 57 27 452
2018 Centre for Communicable Diseases and Infection Control 13 37 19 21 8 1 0 51 30 83

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Public Health Agency of Canada 17 30 18 19 11 4 0 49 32 1179
2018 Infectious Disease Prevention and Control Branch 14 29 18 21 12 6 1 46 35 451
2018 Centre for Communicable Diseases and Infection Control 7 27 18 26 16 6 0 36 45 83

Question 32. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Public Health Agency of Canada 15 31 16 19 16 3 0 48 35 1184
2018 Infectious Disease Prevention and Control Branch 12 30 16 22 16 3 1 44 40 452
2018 Centre for Communicable Diseases and Infection Control 6 26 17 24 22 5 0 33 49 83
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Public Health Agency of Canada 29 32 16 13 9 0 0 61 23 1186
2018 Infectious Disease Prevention and Control Branch 28 31 16 14 10 0 0 60 24 453
2018 Centre for Communicable Diseases and Infection Control 29 34 17 16 5 0 0 62 20 83

Question 7. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Public Health Agency of Canada 30 42 11 12 5 0 0 71 18 1183
2018 Infectious Disease Prevention and Control Branch 29 44 11 12 4 0 0 73 16 452
2018 Centre for Communicable Diseases and Infection Control 29 40 13 15 4 0 0 69 19 84

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Public Health Agency of Canada 13 20 18 16 14 15 4 41 37 1183
2018 Infectious Disease Prevention and Control Branch 11 21 15 20 14 15 5 39 42 448
2018 Centre for Communicable Diseases and Infection Control 10 25 11 13 12 21 7 50 35 83

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Public Health Agency of Canada 42 32 11 8 6 0 0 75 15 1174
2018 Infectious Disease Prevention and Control Branch 39 36 11 7 6 1 0 76 14 450
2018 Centre for Communicable Diseases and Infection Control 40 40 10 6 1 2 0 82 7 84

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Public Health Agency of Canada 25 32 17 10 5 3 8 64 17 331
2018 Infectious Disease Prevention and Control Branch 17 39 15 12 7 1 8 61 22 129
2018 Centre for Communicable Diseases and Infection Control 9 55 6 17 3 0 9 71 22 30

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Public Health Agency of Canada 29 41 10 14 4 0 1 71 19 1188
2018 Infectious Disease Prevention and Control Branch 33 42 8 14 4 0 0 74 18 453
2018 Centre for Communicable Diseases and Infection Control 25 44 9 18 4 0 0 70 21 84

Question 2. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Public Health Agency of Canada 41 38 9 8 4 0 0 79 12 1181
2018 Infectious Disease Prevention and Control Branch 42 41 7 7 4 0 0 83 10 451
2018 Centre for Communicable Diseases and Infection Control 40 33 9 14 5 0 0 72 18 84

Question 3. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Public Health Agency of Canada 45 38 6 7 3 0 0 84 11 1170
2018 Infectious Disease Prevention and Control Branch 45 42 4 7 3 0 0 86 10 444
2018 Centre for Communicable Diseases and Infection Control 43 36 8 8 5 0 0 79 13 82

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Public Health Agency of Canada 18 31 17 17 14 3 0 51 32 1183
2018 Infectious Disease Prevention and Control Branch 18 31 18 18 13 2 0 49 32 450
2018 Centre for Communicable Diseases and Infection Control 10 32 12 27 15 2 1 44 44 83

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Public Health Agency of Canada 16 21 15 20 24 3 2 38 46 1179
2018 Infectious Disease Prevention and Control Branch 14 20 15 22 26 1 1 35 49 449
2018 Centre for Communicable Diseases and Infection Control 15 24 14 22 25 0 1 39 47 83

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Public Health Agency of Canada 30 38 11 13 7 0 0 68 20 1181
2018 Infectious Disease Prevention and Control Branch 31 41 9 13 6 0 0 72 19 448
2018 Centre for Communicable Diseases and Infection Control 28 37 9 16 10 0 0 65 26 83

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Public Health Agency of Canada 38 33 13 10 6 0 0 71 16 1178
2018 Infectious Disease Prevention and Control Branch 40 28 16 11 5 0 0 68 16 448
2018 Centre for Communicable Diseases and Infection Control 31 31 15 18 5 0 0 62 23 83

Question 13. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Public Health Agency of Canada 30 38 14 11 6 0 1 68 17 1183
2018 Infectious Disease Prevention and Control Branch 31 37 15 11 5 0 0 68 17 451
2018 Centre for Communicable Diseases and Infection Control 23 40 10 21 5 1 0 63 26 84

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Public Health Agency of Canada 21 36 24 9 7 3 0 58 17 1181
2018 Infectious Disease Prevention and Control Branch 20 36 25 9 5 4 0 58 15 447
2018 Centre for Communicable Diseases and Infection Control 13 38 24 14 5 7 0 55 20 82

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Public Health Agency of Canada 45 33 9 8 4 0 0 79 12 1178
2018 Infectious Disease Prevention and Control Branch 50 31 8 8 4 0 0 81 11 450
2018 Centre for Communicable Diseases and Infection Control 39 40 5 11 5 1 0 80 15 84

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Public Health Agency of Canada 35 33 16 10 5 0 0 68 15 1186
2018 Infectious Disease Prevention and Control Branch 34 33 16 10 6 0 0 67 16 452
2018 Centre for Communicable Diseases and Infection Control 31 32 19 10 7 1 0 63 17 84

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Public Service 27 39 35 161647
2018 Public Health Agency of Canada 32 33 35 1184
2018 Infectious Disease Prevention and Control Branch 23 40 38 451
2018 Centre for Communicable Diseases and Infection Control 41 26 33 84

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Public Health Agency of Canada 8 23 45 8 12 4 396
2018 Infectious Disease Prevention and Control Branch 10 26 34 11 12 7 109
2018 Centre for Communicable Diseases and Infection Control 6 29 46 8 12 0 35
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Public Health Agency of Canada 41 41 9 6 2 0 0 83 8 1188
2018 Infectious Disease Prevention and Control Branch 42 43 7 6 2 0 0 85 8 453
2018 Centre for Communicable Diseases and Infection Control 41 46 7 3 2 0 0 87 6 84

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Public Health Agency of Canada 24 43 16 11 4 1 0 68 16 1185
2018 Infectious Disease Prevention and Control Branch 23 44 16 14 3 1 0 67 17 451
2018 Centre for Communicable Diseases and Infection Control 15 46 19 12 7 1 0 62 19 83

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Public Health Agency of Canada 9 22 41 19 7 1 1 27 31 1180
2018 Infectious Disease Prevention and Control Branch 6 21 42 22 8 0 0 30 28 448
2018 Centre for Communicable Diseases and Infection Control 7 24 47 15 6 1 0 21 32 84

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Public Health Agency of Canada 10 19 29 26 14 1 1 41 29 1176
2018 Infectious Disease Prevention and Control Branch 8 18 28 29 15 1 1 45 27 448
2018 Centre for Communicable Diseases and Infection Control 14 25 23 25 11 1 0 37 39 84

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Public Health Agency of Canada 23 26 30 13 5 1 1 19 51 1174
2018 Infectious Disease Prevention and Control Branch 21 25 32 14 6 2 1 20 47 446
2018 Centre for Communicable Diseases and Infection Control 36 27 24 9 3 1 0 12 63 84

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Public Health Agency of Canada 9 18 33 26 13 0 1 40 27 1175
2018 Infectious Disease Prevention and Control Branch 8 16 28 30 17 1 1 48 24 446
2018 Centre for Communicable Diseases and Infection Control 18 24 32 14 10 1 0 24 43 84

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Public Health Agency of Canada 19 23 28 17 11 1 2 28 43 1180
2018 Infectious Disease Prevention and Control Branch 20 23 30 15 10 1 2 26 44 449
2018 Centre for Communicable Diseases and Infection Control 30 22 26 8 8 2 4 17 55 84

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Public Health Agency of Canada 13 20 27 21 15 2 2 37 35 1173
2018 Infectious Disease Prevention and Control Branch 10 18 24 24 21 2 2 46 29 447
2018 Centre for Communicable Diseases and Infection Control 30 28 20 12 7 2 1 19 59 84

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Public Health Agency of Canada 20 29 29 13 6 1 1 20 50 1178
2018 Infectious Disease Prevention and Control Branch 18 29 31 13 7 1 1 20 48 448
2018 Centre for Communicable Diseases and Infection Control 38 33 20 3 4 1 0 8 72 84

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Public Health Agency of Canada 39 31 9 10 10 1 0 71 20 1187
2018 Infectious Disease Prevention and Control Branch 36 32 9 11 10 1 0 69 22 452
2018 Centre for Communicable Diseases and Infection Control 31 42 8 13 5 1 0 74 18 84

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Public Health Agency of Canada 48 35 6 7 4 0 0 83 11 1186
2018 Infectious Disease Prevention and Control Branch 44 36 6 9 4 0 0 81 13 452
2018 Centre for Communicable Diseases and Infection Control 40 40 5 12 0 2 0 83 12 84

Question 21. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Public Health Agency of Canada 41 39 9 6 4 1 0 80 10 1188
2018 Infectious Disease Prevention and Control Branch 41 38 9 7 4 1 0 80 11 452
2018 Centre for Communicable Diseases and Infection Control 43 42 6 5 2 2 0 87 7 84

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Public Health Agency of Canada 41 34 14 5 2 4 0 78 8 1182
2018 Infectious Disease Prevention and Control Branch 43 33 14 4 1 4 0 79 6 450
2018 Centre for Communicable Diseases and Infection Control 45 36 11 6 0 2 0 83 6 83

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Public Health Agency of Canada 39 38 11 7 3 1 0 78 10 1184
2018 Infectious Disease Prevention and Control Branch 40 41 11 5 3 1 0 81 8 450
2018 Centre for Communicable Diseases and Infection Control 34 46 10 9 0 1 0 81 9 83

Question 42. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Public Health Agency of Canada 44 37 10 6 4 0 0 81 10 1180
2018 Infectious Disease Prevention and Control Branch 43 39 8 5 4 0 0 83 9 448
2018 Centre for Communicable Diseases and Infection Control 40 44 7 6 2 0 0 85 8 84

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Public Health Agency of Canada 23 30 17 11 9 6 4 59 22 1189
2018 Infectious Disease Prevention and Control Branch 21 30 18 12 9 5 5 57 24 453
2018 Centre for Communicable Diseases and Infection Control 14 40 15 10 6 11 5 63 18 84

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Public Health Agency of Canada 29 39 14 10 4 3 1 71 15 1179
2018 Infectious Disease Prevention and Control Branch 26 42 13 13 3 2 1 70 17 449
2018 Centre for Communicable Diseases and Infection Control 29 46 6 11 1 2 5 81 13 84

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Public Health Agency of Canada 29 39 18 8 5 1 0 69 13 1179
2018 Infectious Disease Prevention and Control Branch 27 42 18 9 3 1 0 70 12 447
2018 Centre for Communicable Diseases and Infection Control 23 45 19 6 2 2 3 72 9 84

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Public Health Agency of Canada 14 21 19 18 16 10 3 40 38 1182
2018 Infectious Disease Prevention and Control Branch 12 22 19 18 16 10 2 40 39 450
2018 Centre for Communicable Diseases and Infection Control 11 23 18 12 18 14 6 41 37 84

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 15 85 161503
2018 Public Health Agency of Canada 14 86 1183
2018 Infectious Disease Prevention and Control Branch 16 84 451
2018 Centre for Communicable Diseases and Infection Control 15 85 83

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22721
2018 Public Health Agency of Canada 46 171
2018 Infectious Disease Prevention and Control Branch 60 69
2018 Centre for Communicable Diseases and Infection Control 59 12

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 62 22735
2018 Public Health Agency of Canada 69 171
2018 Infectious Disease Prevention and Control Branch 56 69
2018 Centre for Communicable Diseases and Infection Control 49 12

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22696
2018 Public Health Agency of Canada 6 171

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 5 22696
2018 Public Health Agency of Canada 0 171
2018 Infectious Disease Prevention and Control Branch 0 69
2018 Centre for Communicable Diseases and Infection Control 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 6 22696
2018 Public Health Agency of Canada 6 171
2018 Infectious Disease Prevention and Control Branch 7 69
2018 Centre for Communicable Diseases and Infection Control 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22712
2018 Public Health Agency of Canada 3 171
2018 Centre for Communicable Diseases and Infection Control 0 12

Question 49g. From whom did you experience harassment on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 4 22694
2018 Public Health Agency of Canada 3 171
2018 Centre for Communicable Diseases and Infection Control 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22709
2018 Public Health Agency of Canada 39 171
2018 Infectious Disease Prevention and Control Branch 39 69
2018 Centre for Communicable Diseases and Infection Control 43 12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22697
2018 Public Health Agency of Canada 49 171
2018 Infectious Disease Prevention and Control Branch 37 69
2018 Centre for Communicable Diseases and Infection Control 41 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)		 Total responses
2018 Public Service 46 22698
2018 Public Health Agency of Canada 52 171
2018 Infectious Disease Prevention and Control Branch 52 69
2018 Centre for Communicable Diseases and Infection Control 60 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization
(%)		 Total responses
2018 Public Service 41 22706
2018 Public Health Agency of Canada 47 171
2018 Infectious Disease Prevention and Control Branch 38 69
2018 Centre for Communicable Diseases and Infection Control 44 12

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Organization
(%)		 Total responses
2018 Public Service 33 22690
2018 Public Health Agency of Canada 38 171
2018 Infectious Disease Prevention and Control Branch 45 69
2018 Centre for Communicable Diseases and Infection Control 44 12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization
(%)		 Total responses
2018 Public Service 56 22722
2018 Public Health Agency of Canada 56 171
2018 Infectious Disease Prevention and Control Branch 56 69
2018 Centre for Communicable Diseases and Infection Control 59 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization
(%)		 Total responses
2018 Public Service 36 22699
2018 Public Health Agency of Canada 35 171
2018 Infectious Disease Prevention and Control Branch 39 69

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization
(%)		 Total responses
2018 Public Service 2 22678
2018 Infectious Disease Prevention and Control Branch 0 69
2018 Centre for Communicable Diseases and Infection Control 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22693
2018 Public Health Agency of Canada 7 171
2018 Infectious Disease Prevention and Control Branch 6 69
2018 Centre for Communicable Diseases and Infection Control 0 12

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization
(%)		 Total responses
2018 Public Service 13 22689
2018 Public Health Agency of Canada 11 171
2018 Infectious Disease Prevention and Control Branch 11 69

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization
(%)		 Total responses
2018 Public Service 48 22704
2018 Public Health Agency of Canada 52 171
2018 Infectious Disease Prevention and Control Branch 43 69

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22702
2018 Public Health Agency of Canada 24 171
2018 Infectious Disease Prevention and Control Branch 20 69

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 15 22687
2018 Public Health Agency of Canada 12 171
2018 Infectious Disease Prevention and Control Branch 15 69

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22718
2018 Public Health Agency of Canada 62 171
2018 Infectious Disease Prevention and Control Branch 61 69
2018 Centre for Communicable Diseases and Infection Control 59 12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22701
2018 Public Health Agency of Canada 33 171
2018 Infectious Disease Prevention and Control Branch 32 69

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22688
2018 Public Health Agency of Canada 9 171

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 20 22699
2018 Public Health Agency of Canada 19 171
2018 Infectious Disease Prevention and Control Branch 12 69

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22689
2018 Public Health Agency of Canada 10 171
2018 Infectious Disease Prevention and Control Branch 8 69
2018 Centre for Communicable Diseases and Infection Control 0 12

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 22692
2018 Public Health Agency of Canada 6 171

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 14 22692
2018 Public Health Agency of Canada 13 171
2018 Infectious Disease Prevention and Control Branch 11 69

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 11 22688
2018 Public Health Agency of Canada 13 171
2018 Infectious Disease Prevention and Control Branch 12 69

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22709
2018 Public Health Agency of Canada 21 171
2018 Infectious Disease Prevention and Control Branch 25 69

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21200
2018 Public Health Agency of Canada 11 161
2018 Infectious Disease Prevention and Control Branch 10 66

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 19 21197
2018 Public Health Agency of Canada 20 161
2018 Infectious Disease Prevention and Control Branch 19 66

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21191
2018 Public Health Agency of Canada 10 161
2018 Infectious Disease Prevention and Control Branch 15 66

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 21189
2018 Public Health Agency of Canada 6 161
2018 Centre for Communicable Diseases and Infection Control 0 11

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21189
2018 Public Health Agency of Canada 13 161
2018 Infectious Disease Prevention and Control Branch 13 66

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Public Health Agency of Canada 8 161
2018 Infectious Disease Prevention and Control Branch 7 66

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21188
2018 Public Health Agency of Canada 11 161
2018 Infectious Disease Prevention and Control Branch 10 66

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21193
2018 Public Health Agency of Canada 8 161
2018 Infectious Disease Prevention and Control Branch 9 66

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 12 21192
2018 Public Health Agency of Canada 13 161
2018 Infectious Disease Prevention and Control Branch 11 66

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 30 21199
2018 Public Health Agency of Canada 35 161
2018 Infectious Disease Prevention and Control Branch 37 66

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Public Health Agency of Canada 10 161
2018 Infectious Disease Prevention and Control Branch 15 66
2018 Centre for Communicable Diseases and Infection Control 0 11

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 47 21214
2018 Public Health Agency of Canada 58 161
2018 Infectious Disease Prevention and Control Branch 54 66
2018 Centre for Communicable Diseases and Infection Control 57 11

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 21187
2018 Centre for Communicable Diseases and Infection Control 0 11

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 56 21220
2018 Public Health Agency of Canada 59 161
2018 Infectious Disease Prevention and Control Branch 66 66
2018 Centre for Communicable Diseases and Infection Control 53 11

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 21191
2018 Public Health Agency of Canada 4 161
2018 Centre for Communicable Diseases and Infection Control 0 11

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 21192
2018 Public Health Agency of Canada 11 161
2018 Infectious Disease Prevention and Control Branch 11 66

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Public Health Agency of Canada 13 16 20 10 7 28 7 44 26 1183
2018 Infectious Disease Prevention and Control Branch 14 15 18 12 8 28 6 43 31 452
2018 Centre for Communicable Diseases and Infection Control 11 16 15 10 7 32 9 45 30 83

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Public Health Agency of Canada 27 33 18 8 6 8 1 65 15 1183
2018 Infectious Disease Prevention and Control Branch 25 34 18 9 6 7 0 64 17 451
2018 Centre for Communicable Diseases and Infection Control 22 31 22 13 5 7 0 57 19 83

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 8 92 161188
2018 Public Health Agency of Canada 7 93 1185
2018 Infectious Disease Prevention and Control Branch 6 94 451
2018 Centre for Communicable Diseases and Infection Control 6 94 83

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 36 11806
2018 Public Health Agency of Canada 36 83
2018 Infectious Disease Prevention and Control Branch 42 25

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 77 11826
2018 Public Health Agency of Canada 82 83
2018 Infectious Disease Prevention and Control Branch 76 25

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Public Health Agency of Canada 0 83
2018 Infectious Disease Prevention and Control Branch 0 25

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11798
2018 Public Health Agency of Canada 6 83

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11802

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11798
2018 Public Health Agency of Canada 6 83

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Organization
(%)		 Total responses
2018 Public Service 25 11790
2018 Public Health Agency of Canada 19 83

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization
(%)		 Total responses
2018 Public Service 20 11790
2018 Public Health Agency of Canada 14 83

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11786
2018 Public Health Agency of Canada 8 83

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11784
2018 Public Health Agency of Canada 8 83

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Organization
(%)		 Total responses
2018 Public Service 26 11787
2018 Public Health Agency of Canada 31 83
2018 Infectious Disease Prevention and Control Branch 36 25

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11792
2018 Public Health Agency of Canada 19 83

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11783

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11782
2018 Public Health Agency of Canada 0 83
2018 Infectious Disease Prevention and Control Branch 0 25

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11785

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11787
2018 Public Health Agency of Canada 13 83

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2018 Public Service 1 11782
2018 Public Health Agency of Canada 0 83
2018 Infectious Disease Prevention and Control Branch 0 25

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization
(%)		 Total responses
2018 Public Service 17 11791
2018 Public Health Agency of Canada 21 83

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2018 Public Service 0 11783
2018 Infectious Disease Prevention and Control Branch 0 25

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 19 11797
2018 Public Health Agency of Canada 21 83

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11822
2018 Public Health Agency of Canada 32 83
2018 Infectious Disease Prevention and Control Branch 28 25

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11810
2018 Public Health Agency of Canada 14 83

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11809
2018 Public Health Agency of Canada 6 83
2018 Infectious Disease Prevention and Control Branch 0 25

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 17 11817
2018 Public Health Agency of Canada 18 83

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11805
2018 Public Health Agency of Canada 10 83

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11807
2018 Infectious Disease Prevention and Control Branch 0 25

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11806
2018 Public Health Agency of Canada 11 83

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11808
2018 Public Health Agency of Canada 15 83
2018 Infectious Disease Prevention and Control Branch 22 25

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 49 11821
2018 Public Health Agency of Canada 39 83
2018 Infectious Disease Prevention and Control Branch 47 25

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11053
2018 Public Health Agency of Canada 6 80

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11052
2018 Public Health Agency of Canada 10 80

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11049

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11051

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11049

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11051
2018 Public Health Agency of Canada 9 80

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11053
2018 Public Health Agency of Canada 11 80
2018 Infectious Disease Prevention and Control Branch 23 25

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11055
2018 Public Health Agency of Canada 12 80

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 27 11058
2018 Public Health Agency of Canada 29 80
2018 Infectious Disease Prevention and Control Branch 42 25

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11054
2018 Public Health Agency of Canada 7 80

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 45 11069
2018 Public Health Agency of Canada 52 80
2018 Infectious Disease Prevention and Control Branch 56 25

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Infectious Disease Prevention and Control Branch 0 25

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 64 11072
2018 Public Health Agency of Canada 63 80
2018 Infectious Disease Prevention and Control Branch 69 25

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11051

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11050
2018 Public Health Agency of Canada 15 80

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Public Health Agency of Canada 14 17 21 5 3 34 6 52 13 1182
2018 Infectious Disease Prevention and Control Branch 16 15 21 4 3 35 6 52 13 449
2018 Centre for Communicable Diseases and Infection Control 12 13 19 4 5 38 10 48 16 80

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Public Health Agency of Canada 29 32 18 5 3 13 0 69 10 1182
2018 Infectious Disease Prevention and Control Branch 29 32 18 5 3 12 0 70 9 448
2018 Centre for Communicable Diseases and Infection Control 30 29 22 7 4 9 0 64 12 81
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Public Health Agency of Canada 58 24 8 4 5 0 0 83 9 1173
2018 Infectious Disease Prevention and Control Branch 58 24 9 4 5 0 0 82 9 450
2018 Centre for Communicable Diseases and Infection Control 62 26 5 6 1 0 0 88 7 84

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Public Health Agency of Canada 38 42 11 6 3 1 0 81 9 1183
2018 Infectious Disease Prevention and Control Branch 36 46 12 4 1 2 0 83 5 449
2018 Centre for Communicable Diseases and Infection Control 26 51 13 6 1 2 0 79 7 82

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Public Health Agency of Canada 23 38 16 14 7 1 0 62 22 1187
2018 Infectious Disease Prevention and Control Branch 20 44 13 13 8 2 0 65 22 452
2018 Centre for Communicable Diseases and Infection Control 13 45 11 20 10 2 0 59 30 82

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Public Health Agency of Canada 16 24 25 14 19 0 1 41 34 1185
2018 Infectious Disease Prevention and Control Branch 14 25 26 15 19 1 1 40 34 453
2018 Centre for Communicable Diseases and Infection Control 6 29 27 15 20 1 1 36 36 84

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Public Health Agency of Canada 16 26 29 17 11 0 0 42 28 1187
2018 Infectious Disease Prevention and Control Branch 18 24 28 18 12 0 0 42 30 452
2018 Centre for Communicable Diseases and Infection Control 20 23 19 15 23 0 0 42 38 83

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Public Health Agency of Canada 24 31 24 13 7 0 1 55 20 1178
2018 Infectious Disease Prevention and Control Branch 27 31 22 13 6 0 1 58 19 448
2018 Centre for Communicable Diseases and Infection Control 16 31 15 22 16 0 0 47 38 84

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Public Health Agency of Canada 18 24 24 18 14 1 1 42 33 1181
2018 Infectious Disease Prevention and Control Branch 20 22 22 18 17 0 1 43 35 451
2018 Centre for Communicable Diseases and Infection Control 16 17 24 18 24 1 0 33 42 83

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Public Health Agency of Canada 43 26 14 7 5 0 5 73 13 1177
2018 Infectious Disease Prevention and Control Branch 46 24 14 7 4 0 4 73 12 450
2018 Centre for Communicable Diseases and Infection Control 39 24 13 12 9 1 2 65 22 83

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Public Health Agency of Canada 26 28 23 12 9 0 1 55 21 1180
2018 Infectious Disease Prevention and Control Branch 30 28 23 11 8 0 1 58 19 451
2018 Centre for Communicable Diseases and Infection Control 24 19 26 13 17 1 0 43 30 84

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Public Health Agency of Canada 21 34 25 11 7 1 1 56 19 1180
2018 Infectious Disease Prevention and Control Branch 21 34 24 13 7 1 1 56 20 451
2018 Centre for Communicable Diseases and Infection Control 15 31 24 15 13 0 1 47 29 83

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Public Health Agency of Canada 19 32 29 12 7 0 1 52 19 1181
2018 Infectious Disease Prevention and Control Branch 19 34 26 13 7 0 1 54 20 450
2018 Centre for Communicable Diseases and Infection Control 17 22 33 15 9 0 2 40 25 84

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Public Health Agency of Canada 23 29 26 11 9 0 1 53 20 1182
2018 Infectious Disease Prevention and Control Branch 24 28 27 12 8 0 1 53 20 452
2018 Centre for Communicable Diseases and Infection Control 16 29 25 13 16 0 1 45 30 84

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Public Health Agency of Canada 29 31 25 9 5 1 1 61 14 1182
2018 Infectious Disease Prevention and Control Branch 30 32 24 9 4 0 1 62 14 450
2018 Centre for Communicable Diseases and Infection Control 33 24 24 13 5 0 3 58 18 84

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Public Health Agency of Canada 48 24 14 7 5 0 1 74 12 1172
2018 Infectious Disease Prevention and Control Branch 51 23 13 5 6 0 1 75 12 447
2018 Centre for Communicable Diseases and Infection Control 45 20 17 7 10 0 1 65 17 83

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Public Health Agency of Canada 70 14 7 3 2 1 3 88 5 1182
2018 Infectious Disease Prevention and Control Branch 73 14 5 2 3 1 3 89 5 452
2018 Centre for Communicable Diseases and Infection Control 65 17 5 3 2 2 5 89 6 83

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Public Health Agency of Canada 67 13 6 4 5 1 4 84 10 1180
2018 Infectious Disease Prevention and Control Branch 69 12 6 5 5 0 3 84 10 452
2018 Centre for Communicable Diseases and Infection Control 65 11 6 5 6 1 6 82 12 84

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Public Health Agency of Canada 52 27 11 5 3 0 1 81 8 1182
2018 Infectious Disease Prevention and Control Branch 49 27 11 6 4 0 2 79 10 449
2018 Centre for Communicable Diseases and Infection Control 53 24 7 7 5 0 4 80 13 82

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Public Health Agency of Canada 48 23 13 7 7 0 1 72 14 1184
2018 Infectious Disease Prevention and Control Branch 51 21 11 7 7 0 2 74 15 448
2018 Centre for Communicable Diseases and Infection Control 46 24 9 7 10 0 4 73 18 80

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Public Health Agency of Canada 48 15 6 1 1 0 28 88 4 1177
2018 Infectious Disease Prevention and Control Branch 48 15 6 1 1 0 28 88 4 448
2018 Centre for Communicable Diseases and Infection Control 54 13 6 1 2 0 24 88 5 82

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Public Health Agency of Canada 63 21 8 2 1 0 5 89 3 1180
2018 Infectious Disease Prevention and Control Branch 57 24 10 3 2 0 4 85 5 446
2018 Centre for Communicable Diseases and Infection Control 69 13 6 5 1 0 5 87 7 81

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Public Health Agency of Canada 66 16 5 4 5 0 3 85 10 1183
2018 Infectious Disease Prevention and Control Branch 69 17 5 3 5 1 1 87 9 449
2018 Centre for Communicable Diseases and Infection Control 70 17 3 6 1 0 2 89 7 82

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Public Health Agency of Canada 46 30 15 4 2 0 2 78 7 1182
2018 Infectious Disease Prevention and Control Branch 46 34 12 4 3 0 1 81 7 447
2018 Centre for Communicable Diseases and Infection Control 42 27 18 5 4 0 4 72 9 82

Question 63. Overall, my level of work-related stress is…
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Public Health Agency of Canada 10 31 38 16 4 0 0 42 20 1185
2018 Infectious Disease Prevention and Control Branch 11 31 39 15 4 0 0 43 19 450
2018 Centre for Communicable Diseases and Infection Control 9 28 37 17 9 0 0 37 26 82

Question 64. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Public Health Agency of Canada 10 22 40 20 9 0 0 29 31 1166
2018 Infectious Disease Prevention and Control Branch 8 22 41 19 10 0 0 29 30 443
2018 Centre for Communicable Diseases and Infection Control 16 22 35 18 8 0 0 27 38 83
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Public Health Agency of Canada 23 27 25 10 12 2 1 24 76 1188
2018 Infectious Disease Prevention and Control Branch 21 29 27 11 11 1 1 21 79 452
2018 Centre for Communicable Diseases and Infection Control 16 33 27 14 10 0 0 16 84 84

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109172
2018 Public Health Agency of Canada 23 876
2018 Infectious Disease Prevention and Control Branch 21 353
2018 Centre for Communicable Diseases and Infection Control 23 70

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 35 109188
2018 Public Health Agency of Canada 34 876
2018 Infectious Disease Prevention and Control Branch 36 353
2018 Centre for Communicable Diseases and Infection Control 32 70

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109138
2018 Public Health Agency of Canada 30 876
2018 Infectious Disease Prevention and Control Branch 32 353
2018 Centre for Communicable Diseases and Infection Control 30 70

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2018 Public Service 44 109210
2018 Public Health Agency of Canada 42 876
2018 Infectious Disease Prevention and Control Branch 42 353
2018 Centre for Communicable Diseases and Infection Control 45 70

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2018 Public Service 7 109103
2018 Public Health Agency of Canada 8 876
2018 Infectious Disease Prevention and Control Branch 6 353
2018 Centre for Communicable Diseases and Infection Control 4 70

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Organization
(%)		 Total responses
2018 Public Service 33 109160
2018 Public Health Agency of Canada 36 876
2018 Infectious Disease Prevention and Control Branch 39 353
2018 Centre for Communicable Diseases and Infection Control 43 70

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Organization
(%)		 Total responses
2018 Public Service 34 109157
2018 Public Health Agency of Canada 30 876
2018 Infectious Disease Prevention and Control Branch 29 353
2018 Centre for Communicable Diseases and Infection Control 26 70

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Public Health Agency of Canada 4 36 20 13 6 20 838
2018 Infectious Disease Prevention and Control Branch 7 38 15 13 8 19 339
2018 Centre for Communicable Diseases and Infection Control 8 32 25 15 3 18 67

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 35 65 108456
2018 Public Health Agency of Canada 27 73 871
2018 Infectious Disease Prevention and Control Branch 31 69 352
2018 Centre for Communicable Diseases and Infection Control 24 76 69

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Public Health Agency of Canada 34 18 15 11 13 2 8 57 26 1186
2018 Infectious Disease Prevention and Control Branch 39 18 14 8 13 2 6 62 23 451
2018 Centre for Communicable Diseases and Infection Control 32 13 14 14 17 3 7 50 34 83

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Public Health Agency of Canada 10 25 17 19 23 2 6 37 45 870
2018 Infectious Disease Prevention and Control Branch 9 24 18 19 22 2 6 36 45 349
2018 Centre for Communicable Diseases and Infection Control 10 24 18 21 23 1 3 35 46 68

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Public Health Agency of Canada 3 10 13 22 46 2 4 13 73 873
2018 Infectious Disease Prevention and Control Branch 2 9 12 23 47 2 5 12 75 352
2018 Centre for Communicable Diseases and Infection Control 1 11 8 17 55 1 6 13 78 69
Report a problem or mistake on this page
Date modified: