2018 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 47 18 20 11 4 0 0 65 15 26
2018 Non-visible minority 33 44 9 10 5 0 0 76 15 122
2017 Visible minority 20 50 20 9 0 0 0 71 9 21
2017 Non-visible minority 36 38 11 10 4 0 0 74 14 123
2014 Visible minority 55 23 14 4 4 0 0 78 8 22
2014 Non-visible minority 33 43 10 10 3 1 0 77 13 170
2011 Visible minority 43 42 5 10 0 0 0 85 10 21
2011 Non-visible minority 36 43 11 6 5 0 0 78 10 180
2008 Visible minority 31 38 6 13 13 0 0 69 25 16
2008 Non-visible minority 44 34 13 5 4 0 0 78 9 149

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 40 37 8 0 15 0 0 77 15 27
2018 Non-visible minority 29 37 14 13 8 0 0 66 20 124
2017 Visible minority 34 44 4 12 6 0 0 78 18 21
2017 Non-visible minority 37 34 8 11 10 0 0 72 20 123

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 54 26 17 4 0 0 0 79 4 26
2018 Non-visible minority 50 40 8 2 1 0 0 90 3 122
2017 Visible minority 47 47 5 0 0 0 0 95 0 22
2017 Non-visible minority 49 40 3 4 3 0 0 89 7 123
2014 Visible minority 72 19 5 4 0 0 0 91 4 22
2014 Non-visible minority 63 29 5 1 2 1 0 92 3 171
2011 Visible minority 43 47 5 5 0 0 0 90 5 21
2011 Non-visible minority 60 31 6 1 2 0 0 91 3 180

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 21 13 7 7 0 0 73 14 27
2018 Non-visible minority 37 41 12 7 4 0 0 77 11 124
2017 Visible minority 55 31 15 0 0 0 0 85 0 22
2017 Non-visible minority 41 36 10 10 3 0 0 76 13 123
2014 Visible minority 60 22 14 0 4 0 0 82 4 22
2014 Non-visible minority 39 37 11 9 4 1 0 76 13 171
2011 Visible minority 57 28 9 0 5 0 0 86 5 21
2011 Non-visible minority 43 44 6 5 3 0 0 86 8 180
2008 Visible minority 44 38 0 6 13 0 0 81 19 16
2008 Non-visible minority 50 30 14 5 1 0 0 79 7 149

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 58 4 22 5 12 0 0 62 16 27
2018 Non-visible minority 32 36 15 7 11 0 0 67 18 122
2017 Visible minority 38 45 3 4 10 0 0 83 13 22
2017 Non-visible minority 39 28 15 9 7 1 0 68 17 123
2014 Visible minority 46 27 23 4 0 0 0 73 4 22
2014 Non-visible minority 36 33 14 6 9 2 0 70 16 171
2011 Visible minority 33 53 0 9 5 0 0 86 14 21
2011 Non-visible minority 38 30 18 7 6 1 0 69 13 179

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 55 7 16 9 13 0 0 62 22 27
2018 Non-visible minority 32 32 18 7 12 0 0 63 19 122
2017 Visible minority 48 27 12 3 10 0 0 75 13 22
2017 Non-visible minority 39 28 15 10 8 0 0 67 18 123
2014 Visible minority 46 31 18 4 0 0 0 77 4 22
2014 Non-visible minority 36 37 10 11 6 0 0 73 17 170
2011 Visible minority 42 43 0 4 10 0 0 86 14 21
2011 Non-visible minority 39 32 13 9 6 1 0 72 15 177
2008 Visible minority 38 25 19 0 19 0 0 63 19 16
2008 Non-visible minority 30 34 15 17 4 0 0 63 21 149

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 47 7 17 12 13 5 0 56 26 27
2018 Non-visible minority 30 24 17 13 15 1 0 54 29 123
2017 Visible minority 24 27 20 7 15 8 0 55 24 22
2017 Non-visible minority 37 21 15 9 14 2 3 61 24 123
2014 Visible minority 32 27 14 22 4 0 0 60 26 22
2014 Non-visible minority 32 28 10 12 12 3 3 64 25 171
2011 Visible minority 29 37 19 4 10 0 0 67 14 21
2011 Non-visible minority 30 25 14 12 13 5 1 58 27 179
2008 Visible minority 25 25 13 13 19 0 6 53 33 16
2008 Non-visible minority 30 23 16 20 9 2 1 55 29 148
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 43 26 5 11 8 5 4 75 20 27
2018 Non-visible minority 50 28 7 9 3 2 1 80 12 122
2017 Visible minority 68 32 0 0 0 0 0 100 0 22
2017 Non-visible minority 61 20 10 2 4 0 2 83 6 123
2014 Visible minority 60 18 9 5 4 4 0 81 9 22
2014 Non-visible minority 50 30 8 4 5 2 1 82 9 171
2011 Visible minority 38 43 5 5 4 5 0 85 10 21
2011 Non-visible minority 43 30 12 7 5 3 1 76 12 179
2008 Visible minority 56 13 6 6 13 6 0 73 20 16
2008 Non-visible minority 42 28 11 8 8 1 1 72 17 148

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 25 7 7 12 5 4 72 20 27
2018 Non-visible minority 44 34 4 10 6 0 2 80 16 123
2017 Visible minority 65 35 0 0 0 0 0 100 0 22
2017 Non-visible minority 56 18 13 5 5 2 2 77 10 123
2014 Visible minority 42 32 9 18 0 0 0 73 18 22
2014 Non-visible minority 45 29 10 9 5 1 1 76 14 171
2011 Visible minority 39 38 18 4 0 0 0 77 4 21
2011 Non-visible minority 40 32 7 14 5 1 1 73 20 178
2008 Visible minority 44 25 13 6 13 0 0 69 19 16
2008 Non-visible minority 38 25 11 13 10 0 2 64 24 149

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 45 19 8 8 15 5 0 67 24 27
2018 Non-visible minority 53 22 14 6 3 0 2 76 10 122
2017 Visible minority 71 13 13 3 0 0 0 84 3 22
2017 Non-visible minority 65 17 8 3 4 1 2 84 7 123
2014 Visible minority 55 22 14 4 4 0 0 78 8 22
2014 Non-visible minority 53 28 9 5 5 0 1 81 11 171

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 40 7 2 13 0 0 77 15 26
2018 Non-visible minority 28 30 19 12 10 2 0 59 22 123
2017 Visible minority 38 34 15 4 5 4 0 74 10 22
2017 Non-visible minority 29 35 21 5 8 2 0 65 14 122
2014 Visible minority 32 19 32 9 0 10 0 56 10 22
2014 Non-visible minority 24 31 17 13 9 5 0 59 24 169
2011 Visible minority 33 38 15 5 9 0 0 71 14 21
2011 Non-visible minority 27 29 15 13 8 9 0 61 23 180

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 23 11 9 19 0 0 61 29 26
2018 Non-visible minority 26 29 19 15 10 1 0 56 26 123
2017 Visible minority 42 30 9 14 5 0 0 71 19 22
2017 Non-visible minority 28 33 21 12 7 0 0 61 18 123
2014 Visible minority 37 23 31 9 0 0 0 60 9 22
2014 Non-visible minority 25 30 20 13 11 2 0 55 24 171
2011 Visible minority 37 24 20 0 14 5 0 64 15 21
2011 Non-visible minority 30 26 20 12 10 1 0 57 23 180
2008 Visible minority 31 25 13 0 31 0 0 56 31 16
2008 Non-visible minority 26 28 18 14 13 1 1 55 27 148

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 26 37 13 11 13 0 0 63 24 26
2018 Non-visible minority 20 32 20 17 10 2 0 53 27 122
2017 Visible minority 26 30 12 22 5 4 0 58 29 22
2017 Non-visible minority 28 28 21 14 8 1 0 57 22 123
2014 Visible minority 27 23 36 5 0 10 0 56 5 22
2014 Non-visible minority 21 35 16 12 10 5 0 60 23 171
2011 Visible minority 43 18 19 5 0 15 0 72 6 21
2011 Non-visible minority 22 36 18 17 4 4 0 60 21 180
2008 Visible minority 31 13 13 13 31 0 0 44 44 16
2008 Non-visible minority 17 32 21 18 8 3 0 51 27 149

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 22 39 16 6 17 0 0 61 23 26
2018 Non-visible minority 17 33 17 19 13 1 0 50 33 123
2017 Visible minority 45 33 0 12 10 0 0 78 22 22
2017 Non-visible minority 26 39 15 11 9 0 0 65 20 123
2014 Visible minority 18 36 19 13 9 5 0 57 24 22
2014 Non-visible minority 19 30 22 15 12 2 0 50 28 171
2011 Visible minority 29 37 5 14 5 10 0 73 21 21
2011 Non-visible minority 19 39 13 21 7 1 0 58 28 180
2008 Visible minority 6 44 6 6 38 0 0 50 44 16
2008 Non-visible minority 18 29 14 23 14 1 1 48 38 149
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 44 15 18 8 15 0 0 59 23 27
2018 Non-visible minority 29 36 12 13 9 0 0 66 22 123
2017 Visible minority 42 35 14 3 6 0 0 76 9 21
2017 Non-visible minority 39 33 13 9 6 0 0 72 15 123
2014 Visible minority 41 23 18 13 4 0 0 65 17 22
2014 Non-visible minority 29 31 17 13 10 0 0 60 23 170
2011 Visible minority 19 57 9 0 10 0 5 80 11 21
2011 Non-visible minority 31 33 13 12 9 1 0 65 21 180

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 35 45 4 4 13 0 0 80 17 26
2018 Non-visible minority 29 38 13 12 7 0 1 68 19 123
2017 Visible minority 37 44 11 8 0 0 0 81 8 21
2017 Non-visible minority 31 40 10 12 7 0 0 71 19 123

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 25 9 29 9 8 14 5 43 21 27
2018 Non-visible minority 15 20 20 17 12 12 3 42 35 124
2017 Visible minority 27 43 5 11 0 15 0 82 13 22
2017 Non-visible minority 15 17 21 10 4 23 9 48 21 123
2014 Visible minority 28 23 14 0 4 13 18 74 6 22
2014 Non-visible minority 18 19 20 15 10 13 4 45 31 171

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 41 16 12 7 16 5 4 62 25 27
2018 Non-visible minority 43 30 17 6 3 0 1 74 9 123
2017 Visible minority 59 37 5 0 0 0 0 95 0 22
2017 Non-visible minority 47 32 6 9 3 0 3 81 13 122
2014 Visible minority 65 18 9 8 0 0 0 83 8 22
2014 Non-visible minority 42 33 12 5 5 1 1 77 11 171
2011 Visible minority 38 38 14 9 0 0 0 76 9 21
2011 Non-visible minority 32 41 10 9 5 1 1 75 15 179
2008 Visible minority 50 25 0 13 13 0 0 75 25 16
2008 Non-visible minority 36 30 12 11 7 1 3 68 19 149

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-visible minority 49 34 9 0 4 0 4 86 4 27
2014 Non-visible minority 31 28 11 2 4 7 17 77 9 45

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 49 25 17 5 5 0 0 74 9 27
2018 Non-visible minority 33 41 9 12 3 0 1 75 15 122
2017 Visible minority 33 49 14 4 0 0 0 82 4 22
2017 Non-visible minority 42 34 8 13 1 0 2 77 15 123
2014 Visible minority 47 31 4 18 0 0 0 78 18 22
2014 Non-visible minority 39 33 11 11 5 0 1 72 17 170
2011 Visible minority 47 28 15 5 5 0 0 75 10 21
2011 Non-visible minority 46 29 13 10 1 1 0 76 11 180
2008 Visible minority 31 31 19 6 13 0 0 63 19 16
2008 Non-visible minority 46 32 13 6 3 0 0 79 9 149

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 39 50 4 7 0 0 0 89 7 27
2018 Non-visible minority 46 40 7 5 2 0 0 87 7 123
2017 Visible minority 49 37 5 4 4 0 0 87 8 22
2017 Non-visible minority 43 42 4 10 2 0 0 85 11 123
2014 Visible minority 45 46 5 4 0 0 0 91 4 22
2014 Non-visible minority 41 36 10 9 3 1 0 78 12 171
2011 Visible minority 38 43 9 5 5 0 0 81 10 21
2011 Non-visible minority 48 33 13 4 2 0 0 81 6 180
2008 Visible minority 31 56 6 6 0 0 0 88 6 16
2008 Non-visible minority 44 39 11 3 3 0 0 83 6 148

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 48 44 4 4 0 0 0 93 4 27
2018 Non-visible minority 51 39 4 3 2 0 0 91 5 122
2017 Visible minority 64 23 5 4 4 0 0 87 8 22
2017 Non-visible minority 52 32 7 5 3 1 0 85 8 123
2014 Visible minority 59 28 9 0 4 0 0 87 4 22
2014 Non-visible minority 52 33 10 2 2 1 0 86 4 170
2011 Visible minority 42 42 10 0 5 0 0 85 5 21
2011 Non-visible minority 49 39 8 3 2 0 0 88 4 180
2008 Visible minority 50 31 13 0 6 0 0 81 6 16
2008 Non-visible minority 55 34 7 3 0 1 0 89 3 149

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 43 4 18 9 22 4 0 49 32 27
2018 Non-visible minority 24 39 12 15 8 2 0 64 24 123
2017 Visible minority 42 41 0 8 9 0 0 83 17 22
2017 Non-visible minority 35 40 10 9 4 2 0 76 14 123
2014 Visible minority 51 22 4 13 9 0 0 73 22 22
2014 Non-visible minority 32 37 14 6 9 2 1 71 15 171
2011 Visible minority 48 32 0 15 5 0 0 80 20 21
2011 Non-visible minority 35 36 12 10 6 2 0 72 16 180
2008 Visible minority 38 13 19 13 19 0 0 50 31 16
2008 Non-visible minority 30 29 16 15 8 1 1 60 23 149

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 25 19 11 15 22 8 0 48 40 27
2018 Non-visible minority 21 22 19 13 21 2 2 45 35 123
2017 Visible minority 32 30 5 8 22 3 0 63 31 22
2017 Non-visible minority 22 26 18 15 16 2 2 49 32 123
2014 Visible minority 18 14 19 18 26 4 0 33 47 22
2014 Non-visible minority 18 16 15 24 18 3 6 37 46 171
2011 Visible minority 18 24 10 28 5 15 0 49 39 21
2011 Non-visible minority 10 20 17 25 21 3 4 32 49 180
2008 Visible minority 25 19 6 13 31 0 6 47 47 16
2008 Non-visible minority 10 25 11 22 25 1 6 38 50 148

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 40 45 4 0 12 0 0 85 12 27
2018 Non-visible minority 36 36 15 8 5 0 0 71 14 124
2017 Visible minority 49 32 12 7 0 0 0 81 7 22
2017 Non-visible minority 38 38 8 13 3 0 1 76 15 122
2014 Visible minority 28 31 32 9 0 0 0 59 9 22
2014 Non-visible minority 30 40 12 9 9 0 0 70 18 170
2011 Visible minority 47 28 10 5 10 0 0 75 15 21
2011 Non-visible minority 39 35 13 6 6 0 1 75 12 180

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 48 30 4 4 12 4 0 81 16 27
2018 Non-visible minority 32 38 12 12 5 0 1 71 17 124
2017 Visible minority 55 33 8 0 4 0 0 88 4 22
2017 Non-visible minority 41 39 10 5 5 0 1 80 9 123
2014 Visible minority 37 41 13 9 0 0 0 78 9 22
2014 Non-visible minority 35 35 14 8 7 1 0 70 16 171

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 18 15 4 12 0 0 70 15 27
2018 Non-visible minority 34 37 15 9 5 0 0 71 14 124
2017 Visible minority 48 35 9 5 3 0 0 83 8 22
2017 Non-visible minority 44 30 12 9 5 0 0 74 14 122
2014 Visible minority 46 40 13 0 0 0 0 87 0 22
2014 Non-visible minority 43 30 14 7 6 1 0 73 13 171
2011 Visible minority 42 38 15 5 0 0 0 80 5 21
2011 Non-visible minority 41 40 10 6 2 0 1 81 8 180

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 44 22 14 5 15 0 0 66 19 27
2018 Non-visible minority 23 34 24 13 7 0 0 57 20 122
2017 Visible minority 41 34 6 11 4 4 0 78 15 22
2017 Non-visible minority 30 43 17 5 5 1 0 74 10 123

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 61 18 14 4 4 0 0 79 7 27
2018 Non-visible minority 46 35 7 7 5 0 0 81 12 123
2017 Visible minority 71 25 4 0 0 0 0 96 0 22
2017 Non-visible minority 57 30 6 5 3 0 0 87 7 123
2014 Visible minority 56 9 27 4 4 0 0 64 8 22
2014 Non-visible minority 47 32 10 6 6 0 0 79 11 171
2011 Visible minority 58 33 0 9 0 0 0 91 9 21
2011 Non-visible minority 53 31 5 5 5 1 1 85 10 180

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 44 12 5 4 0 0 80 8 27
2018 Non-visible minority 31 32 14 15 8 0 1 64 23 124
2017 Visible minority 66 20 5 4 5 0 0 86 9 22
2017 Non-visible minority 34 39 14 5 7 0 1 73 13 123
2014 Visible minority 50 32 5 9 4 0 0 82 13 22
2014 Non-visible minority 32 36 14 10 6 1 1 69 16 170
2011 Visible minority 42 48 5 0 5 0 0 90 5 21
2011 Non-visible minority 44 34 11 6 4 0 1 79 10 179
2008 Visible minority 31 25 19 13 13 0 0 56 25 16
2008 Non-visible minority 28 38 15 12 8 0 0 65 20 149

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Visible minority 28 28 43 27
2018 Non-visible minority 38 25 37 124
2017 Visible minority 25 25 50 22
2017 Non-visible minority 39 33 28 123
2014 Visible minority 22 43 36 22
2014 Non-visible minority 30 39 31 171
2011 Visible minority 24 34 43 21
2011 Non-visible minority 35 35 30 180

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-visible minority 10 12 66 6 6 0 47
2014 Non-visible minority 26 21 47 0 9999 6 50
2011 Non-visible minority 16 17 56 2 9999 10 62
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 64 28 5 0 4 0 0 92 4 27
2018 Non-visible minority 51 34 7 6 2 0 0 85 7 124
2017 Visible minority 62 27 11 0 0 0 0 89 0 21
2017 Non-visible minority 40 44 7 5 4 0 0 84 9 122
2014 Visible minority 64 27 4 5 0 0 0 91 5 22
2014 Non-visible minority 48 34 11 3 2 1 0 83 6 171
2011 Visible minority 63 28 10 0 0 0 0 90 0 21
2011 Non-visible minority 48 38 9 3 2 1 0 86 5 179
2008 Visible minority 50 31 0 19 0 0 0 81 19 16
2008 Non-visible minority 47 38 8 6 1 1 0 85 7 149

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 48 37 5 4 7 0 0 85 10 27
2018 Non-visible minority 33 49 6 7 3 1 0 83 10 124
2017 Visible minority 59 19 7 5 11 0 0 78 15 22
2017 Non-visible minority 47 39 9 3 2 0 0 86 5 123
2014 Visible minority 41 50 9 0 0 0 0 91 0 22
2014 Non-visible minority 48 37 13 2 1 0 0 85 2 171
2011 Visible minority 47 48 0 5 0 0 0 95 5 21
2011 Non-visible minority 53 34 8 3 2 1 0 88 4 180

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 19 18 39 9 7 0 7 18 40 27
2018 Non-visible minority 17 30 34 9 10 0 1 19 47 124
2017 Visible minority 10 0 48 26 16 0 0 42 10 22
2017 Non-visible minority 15 28 30 17 10 1 0 27 43 123
2014 Visible minority 0 18 50 23 5 4 0 29 19 22
2014 Non-visible minority 13 28 35 14 9 1 1 24 41 170
2011 Visible minority 4 14 20 33 19 0 9 58 20 21
2011 Non-visible minority 7 22 34 23 12 2 2 36 29 180
2008 Visible minority 25 19 25 25 6 0 0 31 44 16
2008 Non-visible minority 14 26 30 21 5 1 3 28 41 149

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 15 15 34 17 15 0 4 33 31 27
2018 Non-visible minority 14 18 32 20 14 1 1 35 33 124
2017 Visible minority 6 8 22 29 36 0 0 65 13 21
2017 Non-visible minority 11 16 35 20 16 2 1 37 28 122
2014 Visible minority 4 5 18 32 33 0 9 70 10 22
2014 Non-visible minority 9 13 28 28 19 1 3 49 22 170
2011 Visible minority 5 0 13 29 42 5 5 79 6 21
2011 Non-visible minority 4 11 20 32 27 3 3 62 17 180
2008 Visible minority 25 0 19 38 19 0 0 56 25 16
2008 Non-visible minority 7 22 24 26 13 4 3 42 32 149

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 23 7 13 35 18 0 4 55 32 27
2018 Non-visible minority 12 26 22 23 14 1 2 38 39 124
2017 Visible minority 6 14 29 17 23 6 6 45 22 21
2017 Non-visible minority 9 19 27 26 14 1 3 42 30 123
2014 Visible minority 5 13 27 41 10 0 5 54 18 22
2014 Non-visible minority 14 27 26 18 12 1 2 31 42 171
2011 Visible minority 19 4 10 24 34 4 4 63 26 21
2011 Non-visible minority 12 15 32 21 15 1 3 37 29 179
2008 Visible minority 19 19 25 31 6 0 0 38 38 16
2008 Non-visible minority 19 15 34 17 9 3 3 28 36 148

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 17 14 15 29 4 0 46 40 27
2018 Non-visible minority 15 22 26 17 18 1 1 36 37 123
2017 Visible minority 9 8 14 24 41 4 0 68 17 21
2017 Non-visible minority 16 15 33 17 16 2 1 35 31 123
2014 Visible minority 0 13 18 45 19 0 4 67 14 22
2014 Non-visible minority 8 19 33 24 13 1 1 38 28 170
2011 Visible minority 0 0 24 38 28 0 9 73 0 21
2011 Non-visible minority 5 12 28 35 17 2 2 54 17 180
2008 Visible minority 25 6 19 25 25 0 0 50 31 16
2008 Non-visible minority 7 14 37 27 12 1 2 39 22 147

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 21 27 11 17 0 4 29 43 27
2018 Non-visible minority 22 23 24 16 12 0 3 29 47 124
2017 Visible minority 18 33 0 23 17 4 6 44 56 21
2017 Non-visible minority 13 31 27 18 8 1 2 26 46 122
2014 Visible minority 23 13 23 18 19 0 4 38 37 22
2014 Non-visible minority 23 27 21 12 12 1 4 26 53 170
2011 Visible minority 10 10 23 24 19 5 9 50 24 21
2011 Non-visible minority 9 19 30 25 12 2 3 39 29 180
2008 Visible minority 31 13 19 25 6 0 6 33 47 16
2008 Non-visible minority 14 23 29 18 9 2 5 30 39 148

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 18 17 30 10 22 4 0 33 37 26
2018 Non-visible minority 11 23 36 15 9 3 2 25 36 123
2017 Visible minority 9 14 8 28 36 0 4 67 24 21
2017 Non-visible minority 14 18 27 23 14 2 3 39 33 123
2014 Visible minority 4 0 15 33 34 10 5 78 5 21
2014 Non-visible minority 4 11 29 29 23 2 2 54 16 171
2011 Visible minority 0 5 20 56 9 9 0 72 6 21
2011 Non-visible minority 3 10 32 27 20 4 4 51 14 179
2008 Visible minority 13 13 44 13 19 0 0 31 25 16
2008 Non-visible minority 11 18 27 20 15 5 5 39 32 149

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 21 19 18 28 11 4 0 40 41 27
2018 Non-visible minority 11 22 28 18 16 1 4 35 35 124
2017 Visible minority 6 10 26 20 33 6 0 56 17 21
2017 Non-visible minority 11 16 35 23 11 3 2 36 28 123
2014 Visible minority 4 14 23 33 14 9 5 53 21 22
2014 Non-visible minority 10 27 29 16 14 1 2 32 38 170

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 65 7 4 8 12 4 0 75 21 26
2018 Non-visible minority 47 29 10 8 5 1 0 77 13 123
2017 Visible minority 74 17 4 0 5 0 0 91 5 22
2017 Non-visible minority 58 25 6 7 4 0 0 83 11 123
2014 Visible minority 50 32 9 9 0 0 0 82 9 22
2014 Non-visible minority 52 23 7 9 8 1 1 76 17 171

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 55 22 4 8 12 0 0 77 20 27
2018 Non-visible minority 53 35 7 2 3 0 0 89 5 124
2017 Visible minority 80 11 4 5 0 0 0 91 5 22
2017 Non-visible minority 63 28 5 3 1 0 0 92 4 122
2014 Visible minority 68 18 9 4 0 0 0 87 4 22
2014 Non-visible minority 50 35 6 4 3 0 1 86 7 171

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 28 0 7 8 7 0 84 16 27
2018 Non-visible minority 41 41 11 2 4 0 1 83 6 123

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 15 20 5 5 4 0 70 9 27
2018 Non-visible minority 41 34 16 4 2 3 0 77 6 123
2017 Visible minority 57 21 15 5 0 3 0 80 5 22
2017 Non-visible minority 45 32 15 1 2 5 0 81 3 123
2014 Visible minority 41 41 13 4 0 0 0 82 4 22
2014 Non-visible minority 47 37 12 1 1 3 0 86 2 171

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 57 9 17 7 9 0 0 66 16 27
2018 Non-visible minority 37 40 12 6 3 3 0 79 9 123
2017 Visible minority 56 21 22 0 0 0 0 78 0 22
2017 Non-visible minority 47 38 8 3 2 2 0 86 5 122
2014 Visible minority 45 28 27 0 0 0 0 73 0 22
2014 Non-visible minority 44 36 11 3 4 2 0 82 7 171
2011 Visible minority 42 34 15 4 0 5 0 80 4 21
2011 Non-visible minority 39 37 10 9 4 2 0 77 13 180

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 62 13 9 8 8 0 0 74 16 27
2018 Non-visible minority 41 38 7 8 5 0 0 80 13 123
2017 Visible minority 65 22 7 0 5 0 0 88 5 22
2017 Non-visible minority 52 37 4 4 3 0 0 88 7 122
2014 Visible minority 40 46 9 4 0 0 0 87 4 22
2014 Non-visible minority 49 32 9 6 4 0 0 81 10 171
2011 Visible minority 52 34 5 9 0 0 0 86 9 21
2011 Non-visible minority 50 30 8 9 2 0 0 80 11 180
2008 Visible minority 44 19 19 6 13 0 0 63 19 16
2008 Non-visible minority 40 32 12 11 6 0 0 71 17 149

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 13 14 5 15 0 4 65 20 27
2018 Non-visible minority 28 28 17 11 6 6 5 62 19 123
2017 Visible minority 56 27 9 0 0 8 0 90 0 22
2017 Non-visible minority 35 37 12 6 1 2 7 79 7 123
2014 Visible minority 55 9 23 4 0 4 5 70 5 22
2014 Non-visible minority 35 26 12 9 10 4 4 66 21 171

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 14 19 7 10 0 0 64 18 27
2018 Non-visible minority 36 32 13 11 5 2 2 70 17 123
2017 Visible minority 79 8 5 0 7 0 0 88 7 22
2017 Non-visible minority 51 25 7 8 5 4 0 79 13 123
2014 Visible minority 54 19 19 4 0 4 0 76 5 22
2014 Non-visible minority 40 29 13 7 7 3 1 72 15 171
2011 Visible minority 29 56 5 0 0 10 0 94 0 21
2011 Non-visible minority 35 31 15 11 6 1 2 68 17 180
2008 Visible minority 31 44 6 0 19 0 0 75 19 16
2008 Non-visible minority 31 33 11 11 8 5 1 68 21 149

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 14 15 2 16 0 0 66 18 27
2018 Non-visible minority 30 39 16 7 6 3 0 70 13 121

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 34 14 7 8 22 15 0 56 35 27
2018 Non-visible minority 19 18 16 12 23 7 5 42 40 122
2017 Visible minority 26 17 19 10 9 16 3 53 23 22
2017 Non-visible minority 19 18 17 16 9 16 5 47 32 123
2014 Visible minority 23 9 28 5 18 18 0 38 28 22
2014 Non-visible minority 15 13 22 14 23 8 5 32 43 171
2011 Visible minority 19 14 15 0 18 34 0 50 28 21
2011 Non-visible minority 16 14 16 17 17 15 5 37 43 180

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 35 65 27
2018 Non-visible minority 13 87 123

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 26 11 13 8 13 26 4 52 29 27
2018 Non-visible minority 18 19 19 4 4 32 4 57 14 123
2017 Visible minority 27 21 7 9 5 27 4 70 20 22
2017 Non-visible minority 13 15 22 3 4 32 11 49 12 123
2014 Visible minority 9 23 9 9 9 32 10 54 31 22
2014 Non-visible minority 14 12 18 11 13 27 5 38 36 170

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 45 11 6 19 13 4 4 60 34 27
2018 Non-visible minority 30 29 15 6 2 16 2 72 10 123
2017 Visible minority 63 15 9 3 5 4 0 81 9 22
2017 Non-visible minority 35 25 21 3 4 10 2 69 7 120
2014 Visible minority 26 42 9 8 5 10 0 75 14 22
2014 Non-visible minority 25 22 20 9 13 10 0 53 25 170
2011 Visible minority 37 33 15 0 0 15 0 83 0 21
2011 Non-visible minority 35 29 18 9 6 3 1 66 15 180

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 27 73 27
2018 Non-visible minority 8 92 123

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 8 15 4 13 23 8 54 24 27
2018 Non-visible minority 21 21 17 0 4 32 6 67 6 122
2017 Visible minority 24 23 14 0 6 31 3 71 9 21
2017 Non-visible minority 12 13 24 0 2 38 12 49 3 123
2014 Visible minority 18 23 5 0 5 40 10 81 9 22
2014 Non-visible minority 19 17 15 3 3 34 8 61 12 171

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 14 2 4 13 11 5 78 19 27
2018 Non-visible minority 35 24 16 2 3 18 2 75 5 123
2017 Visible minority 32 55 4 0 5 3 0 90 6 22
2017 Non-visible minority 31 32 18 1 2 13 2 75 4 123
2014 Visible minority 26 37 9 4 5 18 0 78 11 22
2014 Non-visible minority 33 24 18 3 3 17 2 71 8 171
2011 Visible minority 24 52 14 0 0 10 0 84 0 21
2011 Non-visible minority 41 32 15 4 2 6 0 78 6 180
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 51 14 8 4 15 8 0 71 20 27
2018 Non-visible minority 60 23 7 6 3 0 1 83 10 123
2017 Visible minority 82 9 5 0 0 4 0 94 0 22
2017 Non-visible minority 65 19 9 3 3 0 2 86 5 123

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 48 22 7 7 13 4 0 72 20 27
2018 Non-visible minority 42 40 11 4 1 2 0 84 5 122
2017 Visible minority 52 34 9 0 5 0 0 86 5 22
2017 Non-visible minority 48 34 11 4 2 1 0 83 7 123

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 38 20 13 9 20 0 0 58 29 27
2018 Non-visible minority 26 39 13 15 7 1 0 66 21 124
2017 Visible minority 39 23 11 17 10 0 0 63 27 22
2017 Non-visible minority 22 41 14 13 6 4 0 66 20 123

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 24 38 11 7 12 4 5 68 21 27
2018 Non-visible minority 45 28 14 7 3 0 2 74 11 123
2017 Visible minority 26 16 28 11 10 0 10 47 23 22
2017 Non-visible minority 43 28 15 5 7 0 2 72 12 122

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 17 31 20 16 15 0 0 48 31 27
2018 Non-visible minority 13 23 30 15 19 0 0 36 34 124
2017 Visible minority 38 22 15 16 9 0 0 61 24 22
2017 Non-visible minority 16 23 24 21 14 1 2 39 36 123

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 33 14 26 13 11 4 0 49 24 27
2018 Non-visible minority 24 18 23 18 17 0 1 42 35 123
2017 Visible minority 51 24 4 8 13 0 0 75 21 21
2017 Non-visible minority 20 28 23 13 13 0 2 49 27 123

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 20 4 34 23 15 0 4 25 40 27
2018 Non-visible minority 18 18 23 16 24 0 1 36 41 121
2017 Visible minority 38 23 4 14 17 0 4 63 33 22
2017 Non-visible minority 19 20 23 21 16 0 2 39 38 123

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 42 21 24 4 4 0 6 66 8 26
2018 Non-visible minority 43 20 14 8 10 0 5 66 19 120
2017 Visible minority 57 9 11 5 5 0 13 76 12 22
2017 Non-visible minority 44 25 16 5 4 0 5 73 10 122

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 37 23 26 7 7 0 0 60 14 27
2018 Non-visible minority 35 26 14 13 12 0 1 61 25 122
2017 Visible minority 54 28 0 9 5 0 4 86 14 22
2017 Non-visible minority 35 35 17 6 7 0 1 70 12 122

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 34 24 33 4 5 0 0 59 9 25
2018 Non-visible minority 32 30 22 8 7 0 1 63 15 122
2017 Visible minority 46 30 16 0 4 0 4 79 4 22
2017 Non-visible minority 39 29 16 11 4 0 1 69 15 122

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 30 11 19 21 19 0 0 41 40 26
2018 Non-visible minority 23 24 26 12 14 0 1 48 26 123
2017 Visible minority 31 40 4 14 4 0 7 77 19 22
2017 Non-visible minority 18 33 23 14 10 0 2 52 24 122

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 24 15 12 17 4 0 55 30 26
2018 Non-visible minority 31 26 18 15 8 0 1 58 24 123
2017 Visible minority 35 29 13 12 4 0 7 69 17 22
2017 Non-visible minority 34 25 19 8 11 0 2 60 20 122

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 37 22 0 12 0 0 66 12 26
2018 Non-visible minority 41 24 20 10 4 0 0 65 14 123
2017 Visible minority 58 15 3 15 4 0 4 76 20 22
2017 Non-visible minority 39 27 16 10 4 1 2 68 15 122

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 51 23 20 0 6 0 0 74 6 26
2018 Non-visible minority 69 15 6 4 5 0 2 85 9 123
2017 Visible minority 74 13 9 4 0 0 0 87 4 22
2017 Non-visible minority 73 17 3 2 1 0 4 94 3 123

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 79 4 11 0 2 0 4 86 2 26
2018 Non-visible minority 79 9 2 3 1 1 5 94 5 121

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 52 16 8 0 19 0 4 71 20 26
2018 Non-visible minority 74 10 5 3 4 0 5 89 6 123
2017 Visible minority 67 12 4 9 7 0 0 80 16 22
2017 Non-visible minority 81 9 3 1 2 1 3 94 3 122

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 55 18 12 4 4 5 4 79 8 27
2018 Non-visible minority 55 29 9 3 1 0 3 86 5 124
2017 Visible minority 57 25 4 11 0 0 3 85 11 22
2017 Non-visible minority 67 19 7 2 2 0 3 89 4 123

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 56 8 0 6 22 0 7 70 30 27
2018 Non-visible minority 53 21 13 6 4 0 2 77 10 123
2017 Visible minority 63 26 0 4 7 0 0 89 11 22
2017 Non-visible minority 70 11 9 4 1 0 4 85 6 123

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 65 13 0 0 4 5 14 95 5 26
2018 Non-visible minority 60 13 4 1 0 0 23 94 1 121
2017 Visible minority 64 14 4 3 0 0 15 92 4 22
2017 Non-visible minority 54 11 5 2 0 0 28 90 2 122

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 65 4 13 4 0 4 11 80 4 26
2018 Non-visible minority 66 15 7 2 3 0 8 88 5 123
2017 Visible minority 81 8 3 4 0 0 4 93 4 22
2017 Non-visible minority 70 18 6 1 2 0 3 90 4 123

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 50 11 10 4 17 0 7 66 23 26
2018 Non-visible minority 71 12 2 6 6 0 4 86 12 124
2017 Visible minority 54 8 12 4 14 0 8 67 19 22
2017 Non-visible minority 67 13 8 3 4 1 4 84 8 123

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 56 14 23 0 0 0 7 76 0 27
2018 Non-visible minority 61 21 8 2 3 1 4 86 6 123
2017 Visible minority 62 15 15 0 5 0 4 80 5 22
2017 Non-visible minority 57 28 12 1 0 0 2 87 1 123

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 15 35 28 11 11 0 0 50 22 26
2018 Non-visible minority 15 28 34 15 8 0 0 42 23 124
2017 Visible minority 32 34 16 8 11 0 0 66 19 22
2017 Non-visible minority 12 28 41 10 9 0 0 40 19 123

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 14 18 31 19 18 0 0 37 33 27
2018 Non-visible minority 16 15 37 20 12 0 0 32 31 122
2017 Visible minority 11 12 34 22 21 0 0 44 22 22
2017 Non-visible minority 8 18 33 30 11 0 0 41 26 123
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 29 37 15 7 0 11 0 33 67 27
2018 Non-visible minority 47 31 13 6 2 1 1 47 53 124
2017 Visible minority 25 23 12 20 10 5 4 28 72 22
2017 Non-visible minority 42 31 16 5 1 4 2 45 55 123

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 12 16
2018 Non-visible minority 17 64
2017 Visible minority 36 13
2017 Non-visible minority 24 64

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 30 16
2018 Non-visible minority 25 64
2017 Visible minority 75 13
2017 Non-visible minority 24 64

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 20 16
2018 Non-visible minority 23 64
2017 Visible minority 7 13
2017 Non-visible minority 15 64

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 25 16
2018 Non-visible minority 36 64
2017 Visible minority 16 13
2017 Non-visible minority 40 64

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Visible minority 0 16
2018 Non-visible minority 5 64
2017 Visible minority 0 13
2017 Non-visible minority 1 64

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Visible minority 33 16
2018 Non-visible minority 35 64

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Visible minority 29 16
2018 Non-visible minority 32 64
2017 Visible minority 30 13
2017 Non-visible minority 41 64

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Visible minority 13 58 15 7 0 7 14
2018 Non-visible minority 4 62 15 9 2 8 63
2017 Visible minority 33 26 35 0 0 7 13
2017 Non-visible minority 16 64 13 4 0 2 65

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 66 34 16
2018 Non-visible minority 51 49 64

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 59 11 0 4 8 7 12 86 14 27
2018 Non-visible minority 59 10 9 6 6 1 10 78 13 124

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 35 15 13 6 10 0 21 63 21 15
2018 Non-visible minority 24 34 10 18 8 0 6 62 27 64
2017 Visible minority 20 13 18 12 17 0 20 41 37 14
2017 Non-visible minority 40 24 10 10 7 0 9 71 18 65

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Visible minority 0 14 6 18 17 0 45 25 64 16
2018 Non-visible minority 6 11 9 14 14 3 43 32 52 64
2017 Visible minority 7 0 12 0 31 0 50 14 61 13
2017 Non-visible minority 12 3 7 4 13 5 56 39 43 65
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