2018 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 52 33 10 5 0 0 0 86 5 42
2018 PM-02 58 33 8 0 0 0 0 92 0 12
2018 PM-03 53 21 16 11 0 0 0 74 11 19
2017 PM 30 63 3 3 0 0 0 93 3 30
2017 PM-02 34 66 0 0 0 0 0 100 0 12
2017 PM-03 33 58 0 8 0 0 0 92 8 12
2014 PM 26 61 9 3 0 0 0 87 3 31
2014 PM-03 17 66 8 8 0 0 0 83 8 12
2011 PM 34 46 11 6 3 0 0 80 9 35
2011 PM-03 36 36 9 9 9 0 0 73 18 11
2011 PM-05 50 40 10 0 0 0 0 90 0 10
2008 PM 45 42 6 6 0 0 0 87 6 31
2008 PM-03 42 33 17 8 0 0 0 75 8 12

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 49 7 2 0 0 0 91 2 43
2018 PM-02 33 58 8 0 0 0 0 92 0 12
2018 PM-03 30 55 10 5 0 0 0 85 5 20
2017 PM 50 33 7 10 0 0 0 83 10 30
2017 PM-02 67 25 8 0 0 0 0 92 0 12
2017 PM-03 42 50 0 8 0 0 0 92 8 12

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 53 37 7 2 0 0 0 91 2 43
2018 PM-02 50 42 8 0 0 0 0 92 0 12
2018 PM-03 50 35 10 5 0 0 0 85 5 20
2017 PM 53 43 3 0 0 0 0 97 0 30
2017 PM-02 50 50 0 0 0 0 0 100 0 12
2017 PM-03 58 33 8 0 0 0 0 92 0 12
2014 PM 56 38 6 0 0 0 0 94 0 31
2014 PM-03 51 41 8 0 0 0 0 92 0 12
2011 PM 66 26 9 0 0 0 0 91 0 35
2011 PM-03 73 9 18 0 0 0 0 82 0 11
2011 PM-05 80 20 0 0 0 0 0 100 0 10

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 53 37 2 7 0 0 0 91 7 43
2018 PM-02 50 42 8 0 0 0 0 92 0 12
2018 PM-03 45 40 0 15 0 0 0 85 15 20
2017 PM 43 50 3 3 0 0 0 93 3 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 33 58 0 8 0 0 0 92 8 12
2014 PM 23 64 10 3 0 0 0 87 3 31
2014 PM-03 17 66 8 8 0 0 0 83 8 12
2011 PM 40 46 11 0 3 0 0 86 3 35
2011 PM-03 36 45 9 0 9 0 0 82 9 11
2011 PM-05 60 30 10 0 0 0 0 90 0 10
2008 PM 55 32 6 6 0 0 0 87 6 31
2008 PM-03 42 42 8 8 0 0 0 83 8 12

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 62 31 5 2 0 0 0 93 2 42
2018 PM-02 82 18 0 0 0 0 0 100 0 11
2018 PM-03 55 30 10 5 0 0 0 85 5 20
2017 PM 53 40 7 0 0 0 0 93 0 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 33 67 0 0 0 0 0 100 0 12
2014 PM 26 38 29 0 7 0 0 64 7 31
2014 PM-03 17 41 34 0 8 0 0 58 8 12
2011 PM 38 24 29 6 3 0 0 62 9 34
2011 PM-03 27 18 36 9 9 0 0 45 18 11
2011 PM-05 50 20 30 0 0 0 0 70 0 10

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 60 35 2 2 0 0 0 95 2 43
2018 PM-02 83 17 0 0 0 0 0 100 0 12
2018 PM-03 45 45 5 5 0 0 0 90 5 20
2017 PM 57 37 7 0 0 0 0 93 0 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 42 58 0 0 0 0 0 100 0 12
2014 PM 26 52 16 0 7 0 0 77 7 31
2014 PM-03 17 49 25 0 8 0 0 66 8 12
2011 PM 38 35 15 9 3 0 0 74 12 34
2011 PM-03 27 27 27 9 9 0 0 55 18 11
2011 PM-05 50 30 20 0 0 0 0 80 0 10
2008 PM 29 45 3 23 0 0 0 74 23 31
2008 PM-03 25 58 0 17 0 0 0 83 17 12

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 28 9 5 2 0 0 84 7 43
2018 PM-02 58 25 17 0 0 0 0 83 0 12
2018 PM-03 50 35 0 10 5 0 0 85 15 20
2017 PM 43 30 13 10 3 0 0 73 13 30
2017 PM-02 59 33 8 0 0 0 0 92 0 12
2017 PM-03 25 33 17 25 0 0 0 58 25 12
2014 PM 26 41 7 13 10 0 3 70 23 31
2014 PM-03 17 41 8 17 17 0 0 58 34 12
2011 PM 35 21 18 15 12 0 0 56 26 34
2011 PM-03 18 27 18 9 27 0 0 45 36 11
2011 PM-05 60 0 30 10 0 0 0 60 10 10
2008 PM 37 23 13 27 0 0 0 60 27 30
2008 PM-03 17 25 17 42 0 0 0 42 42 12
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 59 34 5 0 0 0 2 95 0 41
2018 PM-02 50 33 8 0 0 0 8 91 0 12
2018 PM-03 53 42 5 0 0 0 0 95 0 19
2017 PM 67 13 13 3 0 0 3 83 3 30
2017 PM-02 83 8 0 0 0 0 8 100 0 12
2017 PM-03 58 25 17 0 0 0 0 83 0 12
2014 PM 29 39 19 3 7 3 0 70 10 31
2014 PM-03 25 42 24 0 8 0 0 67 8 12
2011 PM 43 37 6 6 9 0 0 80 14 35
2011 PM-03 55 27 9 0 9 0 0 82 9 11
2011 PM-05 30 30 10 10 20 0 0 60 30 10
2008 PM 58 26 0 10 3 3 0 87 13 31
2008 PM-03 50 33 0 17 0 0 0 83 17 12

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 48 40 5 5 0 0 2 90 5 42
2018 PM-02 50 33 8 0 0 0 8 91 0 12
2018 PM-03 40 55 0 5 0 0 0 95 5 20
2017 PM 63 17 17 0 0 3 0 83 0 30
2017 PM-02 92 8 0 0 0 0 0 100 0 12
2017 PM-03 50 33 17 0 0 0 0 83 0 12
2014 PM 29 39 9 13 10 0 0 68 23 31
2014 PM-03 25 42 16 8 8 0 0 67 17 12
2011 PM 43 31 6 14 6 0 0 74 20 35
2011 PM-03 55 27 0 9 9 0 0 82 18 11
2011 PM-05 30 30 20 20 0 0 0 60 20 10
2008 PM 58 26 3 10 3 0 0 84 13 31
2008 PM-03 42 25 8 25 0 0 0 67 25 12

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 60 24 14 2 0 0 0 83 2 42
2018 PM-02 50 33 17 0 0 0 0 83 0 12
2018 PM-03 50 30 15 5 0 0 0 80 5 20
2017 PM 70 23 0 7 0 0 0 93 7 30
2017 PM-02 92 8 0 0 0 0 0 100 0 12
2017 PM-03 58 42 0 0 0 0 0 100 0 12
2014 PM 29 41 16 7 7 0 0 71 13 31
2014 PM-03 17 51 24 0 8 0 0 67 8 12

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 52 24 17 7 0 0 0 76 7 42
2018 PM-02 58 33 8 0 0 0 0 92 0 12
2018 PM-03 37 32 21 11 0 0 0 68 11 19
2017 PM 52 35 10 3 0 0 0 86 3 29
2017 PM-02 54 37 9 0 0 0 0 91 0 11
2017 PM-03 50 25 17 8 0 0 0 75 8 12
2014 PM 19 29 29 10 7 7 0 52 18 31
2014 PM-03 17 25 41 8 8 0 0 42 17 12
2011 PM 26 34 11 11 11 6 0 64 24 35
2011 PM-03 18 9 9 27 27 9 0 30 60 11
2011 PM-05 40 20 20 10 0 10 0 67 11 10

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 50 38 5 7 0 0 0 88 7 42
2018 PM-02 50 42 8 0 0 0 0 92 0 12
2018 PM-03 53 26 5 16 0 0 0 79 16 19
2017 PM 37 47 17 0 0 0 0 83 0 30
2017 PM-02 41 42 17 0 0 0 0 83 0 12
2017 PM-03 42 33 25 0 0 0 0 75 0 12
2014 PM 16 29 38 10 7 0 0 45 16 31
2014 PM-03 8 34 41 8 8 0 0 42 17 12
2011 PM 34 23 20 17 6 0 0 57 23 35
2011 PM-03 36 0 18 27 18 0 0 36 45 11
2011 PM-05 40 20 20 20 0 0 0 60 20 10
2008 PM 29 29 19 6 16 0 0 58 23 31
2008 PM-03 33 25 25 17 0 0 0 58 17 12

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 48 7 7 0 0 0 86 7 42
2018 PM-02 42 50 8 0 0 0 0 92 0 12
2018 PM-03 37 42 5 16 0 0 0 79 16 19
2017 PM 33 43 17 7 0 0 0 77 7 30
2017 PM-02 41 42 17 0 0 0 0 83 0 12
2017 PM-03 33 33 17 17 0 0 0 67 17 12
2014 PM 10 42 35 7 3 3 0 53 10 31
2014 PM-03 0 42 49 8 0 0 0 42 8 12
2011 PM 26 37 11 20 0 6 0 67 21 35
2011 PM-03 27 18 27 18 0 9 0 50 20 11
2011 PM-05 20 30 10 40 0 0 0 50 40 10
2008 PM 26 35 16 6 16 0 0 61 23 31
2008 PM-03 17 50 17 8 8 0 0 67 17 12

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 36 40 2 17 2 2 0 78 20 42
2018 PM-02 42 50 0 8 0 0 0 92 8 12
2018 PM-03 26 37 5 21 5 5 0 67 28 19
2017 PM 37 47 13 3 0 0 0 83 3 30
2017 PM-02 50 41 8 0 0 0 0 92 0 12
2017 PM-03 33 42 17 8 0 0 0 75 8 12
2014 PM 10 39 35 13 3 0 0 48 16 31
2014 PM-03 0 25 58 8 8 0 0 25 17 12
2011 PM 20 43 14 17 0 6 0 67 18 35
2011 PM-03 27 45 9 9 0 9 0 80 10 11
2011 PM-05 10 40 30 20 0 0 0 50 20 10
2008 PM 26 26 13 19 16 0 0 52 35 31
2008 PM-03 17 42 17 17 8 0 0 58 25 12
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 48 38 10 5 0 0 0 86 5 42
2018 PM-02 42 50 8 0 0 0 0 92 0 12
2018 PM-03 47 32 11 11 0 0 0 79 11 19
2017 PM 40 43 10 7 0 0 0 83 7 30
2017 PM-02 42 58 0 0 0 0 0 100 0 12
2017 PM-03 42 33 17 8 0 0 0 75 8 12
2014 PM 20 35 26 16 3 0 0 55 20 31
2014 PM-03 8 33 42 17 0 0 0 41 17 12
2011 PM 23 46 9 9 14 0 0 69 23 35
2011 PM-03 27 36 0 9 27 0 0 64 36 11
2011 PM-05 30 50 0 10 10 0 0 80 20 10

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 50 31 10 10 0 0 0 81 10 42
2018 PM-02 50 50 0 0 0 0 0 100 0 12
2018 PM-03 53 21 11 16 0 0 0 74 16 19
2017 PM 43 40 7 10 0 0 0 83 10 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 42 42 8 8 0 0 0 83 8 12

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 26 19 23 5 5 19 5 58 12 43
2018 PM-02 25 33 25 0 0 17 0 70 0 12
2018 PM-03 25 10 15 10 10 20 10 50 29 20
2017 PM 17 10 10 20 0 33 10 47 35 30
2017 PM-02 17 8 8 8 0 50 8 61 20 12
2017 PM-03 8 17 8 25 0 25 17 43 43 12
2014 PM 10 16 23 28 7 13 3 31 42 31
2014 PM-03 0 8 25 33 17 17 0 10 59 12

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 45 38 12 2 0 0 2 85 2 42
2018 PM-02 42 33 17 0 0 0 8 82 0 12
2018 PM-03 40 40 15 5 0 0 0 80 5 20
2017 PM 67 23 7 3 0 0 0 90 3 30
2017 PM-02 67 33 0 0 0 0 0 100 0 12
2017 PM-03 75 8 8 8 0 0 0 83 8 12
2014 PM 26 45 13 10 7 0 0 71 16 31
2014 PM-03 17 49 17 8 8 0 0 66 17 12
2011 PM 31 43 11 6 9 0 0 74 14 35
2011 PM-03 27 55 0 9 9 0 0 82 18 11
2011 PM-05 20 40 20 10 10 0 0 60 20 10
2008 PM 42 39 0 13 3 3 0 83 17 31
2008 PM-03 25 50 0 25 0 0 0 75 25 12

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 44 39 7 10 0 0 0 83 10 41
2018 PM-02 42 58 0 0 0 0 0 100 0 12
2018 PM-03 50 28 11 11 0 0 0 78 11 18
2017 PM 47 34 7 10 3 0 0 80 13 30
2017 PM-02 50 42 8 0 0 0 0 92 0 12
2017 PM-03 50 33 8 8 0 0 0 83 8 12
2014 PM 16 42 13 26 3 0 0 59 29 31
2014 PM-03 0 51 33 17 0 0 0 51 17 12
2011 PM 40 29 14 14 3 0 0 69 17 35
2011 PM-03 55 27 9 9 0 0 0 82 9 11
2011 PM-05 20 10 20 40 10 0 0 30 50 10
2008 PM 48 32 6 10 3 0 0 81 13 31
2008 PM-03 42 33 8 17 0 0 0 75 17 12

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 64 31 0 5 0 0 0 95 5 42
2018 PM-02 58 42 0 0 0 0 0 100 0 12
2018 PM-03 68 21 0 11 0 0 0 89 11 19
2017 PM 47 43 7 3 0 0 0 90 3 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 42 33 17 8 0 0 0 75 8 12
2014 PM 26 57 7 7 3 0 0 84 10 31
2014 PM-03 25 49 8 8 8 0 0 75 17 12
2011 PM 46 43 9 0 3 0 0 89 3 35
2011 PM-03 64 27 0 0 9 0 0 91 9 11
2011 PM-05 80 20 0 0 0 0 0 100 0 10
2008 PM 48 42 3 6 0 0 0 90 6 31
2008 PM-03 42 42 8 8 0 0 0 83 8 12

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 29 7 7 0 0 0 85 7 41
2018 PM-02 55 36 9 0 0 0 0 91 0 11
2018 PM-03 53 26 5 16 0 0 0 79 16 19
2017 PM 43 37 13 7 0 0 0 80 7 30
2017 PM-02 67 17 8 8 0 0 0 83 8 12
2017 PM-03 33 50 17 0 0 0 0 83 0 12
2014 PM 39 55 3 3 0 0 0 93 3 31
2014 PM-03 25 58 8 8 0 0 0 83 8 12
2011 PM 46 43 9 0 3 0 0 89 3 35
2011 PM-03 36 55 0 0 9 0 0 91 9 11
2011 PM-05 80 20 0 0 0 0 0 100 0 10
2008 PM 71 23 3 3 0 0 0 94 3 31
2008 PM-03 58 33 8 0 0 0 0 92 0 12

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 51 30 9 7 2 0 0 81 9 43
2018 PM-02 67 33 0 0 0 0 0 100 0 12
2018 PM-03 45 25 15 10 5 0 0 70 15 20
2017 PM 43 43 7 7 0 0 0 87 7 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 42 42 17 0 0 0 0 83 0 12
2014 PM 20 42 29 3 7 0 0 62 10 31
2014 PM-03 8 51 24 0 17 0 0 59 17 12
2011 PM 31 31 11 14 9 3 0 65 24 35
2011 PM-03 45 9 9 18 18 0 0 55 36 11
2011 PM-05 10 40 10 20 10 10 0 56 33 10
2008 PM 29 23 16 16 13 3 0 53 30 31
2008 PM-03 25 8 33 25 8 0 0 33 33 12

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 33 14 7 7 0 0 72 14 43
2018 PM-02 58 33 8 0 0 0 0 92 0 12
2018 PM-03 30 35 10 10 15 0 0 65 25 20
2017 PM 27 33 27 10 0 3 0 62 11 30
2017 PM-02 25 50 8 9 0 8 0 81 10 12
2017 PM-03 33 33 33 0 0 0 0 67 0 12
2014 PM 3 16 26 38 16 0 0 19 55 31
2014 PM-03 0 0 25 41 34 0 0 0 75 12
2011 PM 3 26 20 29 17 6 0 30 48 35
2011 PM-03 0 9 36 9 45 0 0 9 55 11
2011 PM-05 0 20 20 40 10 10 0 22 56 10
2008 PM 10 16 10 26 35 0 3 27 63 31
2008 PM-03 0 0 17 42 42 0 0 0 83 12

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 47 37 12 5 0 0 0 84 5 43
2018 PM-02 42 50 8 0 0 0 0 92 0 12
2018 PM-03 40 40 10 10 0 0 0 80 10 20
2017 PM 43 40 10 7 0 0 0 83 7 30
2017 PM-02 59 25 17 0 0 0 0 83 0 12
2017 PM-03 25 67 0 8 0 0 0 92 8 12
2014 PM 23 48 9 10 10 0 0 71 20 31
2014 PM-03 8 59 16 17 0 0 0 67 17 12
2011 PM 31 40 23 3 3 0 0 71 6 35
2011 PM-03 36 36 27 0 0 0 0 73 0 11
2011 PM-05 40 30 10 10 10 0 0 70 20 10

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 40 9 7 0 0 2 83 7 43
2018 PM-02 42 58 0 0 0 0 0 100 0 12
2018 PM-03 35 35 10 15 0 0 5 74 16 20
2017 PM 50 27 17 7 0 0 0 77 7 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 25 42 17 17 0 0 0 67 17 12
2014 PM 26 45 16 6 7 0 0 71 13 31
2014 PM-03 17 51 16 8 8 0 0 67 17 12

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 49 33 14 5 0 0 0 81 5 43
2018 PM-02 50 50 0 0 0 0 0 100 0 12
2018 PM-03 45 25 20 10 0 0 0 70 10 20
2017 PM 53 33 10 0 3 0 0 87 3 30
2017 PM-02 83 17 0 0 0 0 0 100 0 12
2017 PM-03 33 58 8 0 0 0 0 92 0 12
2014 PM 33 45 19 3 0 0 0 77 3 31
2014 PM-03 8 51 41 0 0 0 0 59 0 12
2011 PM 34 57 6 3 0 0 0 91 3 35
2011 PM-03 36 55 0 9 0 0 0 91 9 11
2011 PM-05 40 40 20 0 0 0 0 80 0 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 43 36 17 5 0 0 0 79 5 42
2018 PM-02 55 36 9 0 0 0 0 91 0 11
2018 PM-03 35 35 20 10 0 0 0 70 10 20
2017 PM 50 30 17 3 0 0 0 80 3 30
2017 PM-02 67 25 8 0 0 0 0 92 0 12
2017 PM-03 33 33 25 8 0 0 0 67 8 12

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 57 36 7 0 0 0 0 93 0 42
2018 PM-02 50 50 0 0 0 0 0 100 0 12
2018 PM-03 63 32 5 0 0 0 0 95 0 19
2017 PM 63 33 0 3 0 0 0 97 3 30
2017 PM-02 67 33 0 0 0 0 0 100 0 12
2017 PM-03 75 25 0 0 0 0 0 100 0 12
2014 PM 26 41 26 3 3 0 0 68 6 31
2014 PM-03 17 58 25 0 0 0 0 75 0 12
2011 PM 46 40 0 6 9 0 0 86 14 35
2011 PM-03 55 27 0 0 18 0 0 82 18 11
2011 PM-05 50 30 0 10 10 0 0 80 20 10

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 33 7 5 0 0 0 88 5 43
2018 PM-02 50 33 17 0 0 0 0 83 0 12
2018 PM-03 70 25 0 5 0 0 0 95 5 20
2017 PM 40 34 20 3 0 0 3 76 3 30
2017 PM-02 41 59 0 0 0 0 0 100 0 12
2017 PM-03 50 25 17 0 0 0 8 82 0 12
2014 PM 36 41 16 3 3 0 0 77 7 31
2014 PM-03 42 49 8 0 0 0 0 92 0 12
2011 PM 37 46 14 0 3 0 0 83 3 35
2011 PM-03 45 36 18 0 0 0 0 82 0 11
2011 PM-05 30 50 20 0 0 0 0 80 0 10
2008 PM 29 29 23 6 13 0 0 58 19 31
2008 PM-03 42 17 33 8 0 0 0 58 8 12

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PM 23 30 47 43
2018 PM-02 25 25 50 12
2018 PM-03 25 30 45 20
2017 PM 27 43 30 30
2017 PM-02 25 58 17 12
2017 PM-03 25 33 42 12
2014 PM 20 55 26 31
2014 PM-03 25 49 25 12
2011 PM 29 46 26 35
2011 PM-03 27 45 27 11
2011 PM-05 10 70 20 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 PM 20 30 50 0 0 0 10
2011 PM 20 10 60 0 9999 10 10
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 53 42 0 5 0 0 0 95 5 43
2018 PM-02 67 33 0 0 0 0 0 100 0 12
2018 PM-03 50 40 0 10 0 0 0 90 10 20
2017 PM 50 40 3 7 0 0 0 90 7 30
2017 PM-02 83 17 0 0 0 0 0 100 0 12
2017 PM-03 33 50 0 17 0 0 0 83 17 12
2014 PM 39 38 13 7 3 0 0 77 10 31
2014 PM-03 34 24 25 8 8 0 0 58 17 12
2011 PM 46 43 9 0 3 0 0 89 3 35
2011 PM-03 45 36 9 0 9 0 0 82 9 11
2011 PM-05 50 40 10 0 0 0 0 90 0 10
2008 PM 58 29 6 3 3 0 0 87 6 31
2008 PM-03 58 25 8 8 0 0 0 83 8 12

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 47 47 5 0 0 2 0 95 0 43
2018 PM-02 50 50 0 0 0 0 0 100 0 12
2018 PM-03 40 45 10 0 0 5 0 89 0 20
2017 PM 47 47 7 0 0 0 0 93 0 30
2017 PM-02 50 50 0 0 0 0 0 100 0 12
2017 PM-03 42 42 17 0 0 0 0 83 0 12
2014 PM 39 45 16 0 0 0 0 84 0 31
2014 PM-03 25 42 33 0 0 0 0 67 0 12
2011 PM 57 34 6 3 0 0 0 91 3 35
2011 PM-03 55 36 9 0 0 0 0 91 0 11
2011 PM-05 50 40 10 0 0 0 0 90 0 10

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 5 19 40 16 16 0 5 34 24 43
2018 PM-02 8 0 42 17 25 0 8 45 9 12
2018 PM-03 5 25 40 15 15 0 0 30 30 20
2017 PM 0 20 43 27 10 0 0 37 20 30
2017 PM-02 0 0 33 50 17 0 0 67 0 12
2017 PM-03 0 17 58 17 8 0 0 25 17 12
2014 PM 10 28 45 10 7 0 0 16 38 31
2014 PM-03 0 8 83 8 0 0 0 8 8 12
2011 PM 9 20 31 20 11 6 3 34 31 35
2011 PM-03 9 36 27 9 9 0 9 20 50 11
2011 PM-05 10 20 20 20 10 20 0 38 38 10
2008 PM 23 29 16 19 10 0 3 30 53 31
2008 PM-03 8 25 33 25 8 0 0 33 33 12

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 7 12 33 19 26 0 5 46 20 43
2018 PM-02 0 8 33 17 33 0 8 55 9 12
2018 PM-03 15 10 30 20 25 0 0 45 25 20
2017 PM 0 7 34 38 17 0 3 57 7 29
2017 PM-02 0 0 27 36 28 0 9 70 0 11
2017 PM-03 0 8 33 42 17 0 0 58 8 12
2014 PM 7 10 35 29 20 0 0 48 16 31
2014 PM-03 0 8 58 25 8 0 0 34 8 12
2011 PM 6 11 23 26 29 3 3 58 18 35
2011 PM-03 9 27 18 9 27 0 9 40 40 11
2011 PM-05 0 0 30 30 30 10 0 67 0 10
2008 PM 6 19 16 35 19 0 3 57 27 31
2008 PM-03 0 25 25 25 25 0 0 50 25 12

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 5 14 26 28 23 0 5 54 20 43
2018 PM-02 0 8 25 33 25 0 8 64 9 12
2018 PM-03 10 10 25 30 25 0 0 55 20 20
2017 PM 7 10 27 30 17 0 10 52 18 30
2017 PM-02 17 0 33 17 17 0 17 40 20 12
2017 PM-03 0 17 25 33 17 0 8 55 18 12
2014 PM 13 25 26 26 10 0 0 36 38 31
2014 PM-03 8 24 42 25 0 0 0 25 33 12
2011 PM 15 15 32 18 18 0 3 36 30 34
2011 PM-03 27 18 18 27 0 0 9 30 50 11
2008 PM 10 23 26 29 13 0 0 42 32 31
2008 PM-03 8 25 8 50 8 0 0 58 33 12

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 2 9 21 21 42 2 2 66 12 43
2018 PM-02 0 0 17 17 58 8 0 82 0 12
2018 PM-03 5 5 25 25 40 0 0 65 10 20
2017 PM 3 7 20 30 34 3 3 68 11 30
2017 PM-02 0 0 8 33 42 8 8 90 0 12
2017 PM-03 0 8 25 33 33 0 0 67 8 12
2014 PM 3 13 45 29 10 0 0 39 16 31
2014 PM-03 0 8 66 17 8 0 0 25 8 12
2011 PM 3 3 31 29 31 0 3 62 6 35
2011 PM-03 9 9 27 36 9 0 9 50 20 11
2011 PM-05 0 0 40 20 40 0 0 60 0 10
2008 PM 10 10 35 29 13 0 3 43 20 31
2008 PM-03 0 8 42 33 17 0 0 50 8 12

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 7 14 28 23 23 0 5 49 22 43
2018 PM-02 0 17 17 33 25 0 8 64 18 12
2018 PM-03 10 10 40 15 25 0 0 40 20 20
2017 PM 7 23 23 20 17 7 3 41 33 30
2017 PM-02 0 8 25 17 34 8 8 60 10 12
2017 PM-03 8 25 25 25 8 8 0 36 36 12
2014 PM 16 45 26 3 3 3 3 7 65 31
2014 PM-03 17 33 34 8 0 8 0 9 54 12
2011 PM 6 17 46 11 14 0 6 27 24 35
2011 PM-03 0 9 45 27 9 0 9 40 10 11
2011 PM-05 0 30 50 0 20 0 0 20 30 10
2008 PM 23 19 29 16 3 6 3 21 46 31
2008 PM-03 17 25 33 17 0 8 0 18 45 12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 12 19 29 19 17 2 2 38 33 42
2018 PM-02 18 18 18 27 9 9 0 40 40 11
2018 PM-03 10 20 40 10 20 0 0 30 30 20
2017 PM 3 7 20 33 20 7 10 64 12 30
2017 PM-02 0 17 8 33 17 8 17 66 23 12
2017 PM-03 0 0 33 33 25 0 8 64 0 12
2014 PM 0 9 26 32 23 3 7 61 10 31
2014 PM-03 0 0 42 33 25 0 0 58 0 12
2011 PM 0 6 31 40 17 3 3 61 6 35
2011 PM-03 0 0 27 45 18 0 9 70 0 11
2011 PM-05 0 10 50 10 20 10 0 33 11 10
2008 PM 6 6 39 23 16 0 10 43 14 31
2008 PM-03 0 0 50 25 17 0 8 45 0 12

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 2 16 23 21 30 2 5 55 20 43
2018 PM-02 0 0 25 8 50 8 8 70 0 12
2018 PM-03 5 25 25 25 20 0 0 45 30 20
2017 PM 7 10 34 23 20 0 7 46 18 30
2017 PM-02 17 0 34 17 17 0 17 40 20 12
2017 PM-03 0 8 42 17 33 0 0 50 8 12
2014 PM 3 23 35 26 13 0 0 39 26 31
2014 PM-03 0 25 42 24 8 0 0 33 25 12

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 26 7 9 2 0 0 81 12 43
2018 PM-02 67 17 17 0 0 0 0 83 0 12
2018 PM-03 55 15 5 20 5 0 0 70 25 20
2017 PM 67 23 7 0 3 0 0 90 3 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 50 25 17 0 8 0 0 75 8 12
2014 PM 48 26 13 10 3 0 0 74 13 31
2014 PM-03 49 25 17 8 0 0 0 75 8 12

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 58 33 9 0 0 0 0 91 0 43
2018 PM-02 50 33 17 0 0 0 0 83 0 12
2018 PM-03 60 35 5 0 0 0 0 95 0 20
2017 PM 73 20 3 3 0 0 0 93 3 30
2017 PM-02 83 8 0 8 0 0 0 92 8 12
2017 PM-03 67 25 8 0 0 0 0 92 0 12
2014 PM 43 51 7 0 0 0 0 93 0 31
2014 PM-03 51 33 17 0 0 0 0 83 0 12

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 55 33 10 0 0 2 0 90 0 42
2018 PM-02 58 25 8 0 0 8 0 91 0 12
2018 PM-03 47 37 16 0 0 0 0 84 0 19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 58 33 5 0 0 5 0 95 0 43
2018 PM-02 67 33 0 0 0 0 0 100 0 12
2018 PM-03 50 35 5 0 0 10 0 94 0 20
2017 PM 53 40 7 0 0 0 0 93 0 30
2017 PM-02 59 41 0 0 0 0 0 100 0 12
2017 PM-03 50 42 8 0 0 0 0 92 0 12
2014 PM 32 48 19 0 0 0 0 81 0 31
2014 PM-03 51 17 33 0 0 0 0 67 0 12

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 58 33 5 0 0 5 0 95 0 43
2018 PM-02 67 33 0 0 0 0 0 100 0 12
2018 PM-03 55 30 10 0 0 5 0 89 0 20
2017 PM 62 28 10 0 0 0 0 90 0 29
2017 PM-02 67 25 8 0 0 0 0 92 0 12
2017 PM-03 64 27 9 0 0 0 0 91 0 11
2014 PM 32 45 19 3 0 0 0 77 3 31
2014 PM-03 34 25 41 0 0 0 0 59 0 12
2011 PM 40 37 9 11 3 0 0 77 14 35
2011 PM-03 45 18 9 18 9 0 0 64 27 11
2011 PM-05 50 20 10 20 0 0 0 70 20 10

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 67 28 2 2 0 0 0 95 2 43
2018 PM-02 83 17 0 0 0 0 0 100 0 12
2018 PM-03 55 35 5 5 0 0 0 90 5 20
2017 PM 60 37 3 0 0 0 0 97 0 30
2017 PM-02 75 25 0 0 0 0 0 100 0 12
2017 PM-03 42 58 0 0 0 0 0 100 0 12
2014 PM 23 54 16 3 3 0 0 77 7 31
2014 PM-03 25 33 34 8 0 0 0 58 8 12
2011 PM 46 23 14 17 0 0 0 69 17 35
2011 PM-03 45 9 9 36 0 0 0 55 36 11
2011 PM-05 50 0 30 20 0 0 0 50 20 10
2008 PM 45 39 3 10 3 0 0 84 13 31
2008 PM-03 33 58 8 0 0 0 0 92 0 12

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 40 21 19 7 2 9 2 68 11 43
2018 PM-02 42 33 17 0 0 0 8 82 0 12
2018 PM-03 40 20 15 10 5 10 0 67 17 20
2017 PM 37 40 3 7 0 10 3 88 8 30
2017 PM-02 50 42 0 0 0 8 0 100 0 12
2017 PM-03 33 33 8 8 0 8 8 80 10 12
2014 PM 16 36 25 13 3 0 7 56 18 31
2014 PM-03 17 34 24 17 8 0 0 51 25 12

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 49 30 7 12 0 2 0 81 12 43
2018 PM-02 58 33 0 8 0 0 0 92 8 12
2018 PM-03 40 35 10 10 0 5 0 79 11 20
2017 PM 57 23 7 7 7 0 0 80 13 30
2017 PM-02 67 17 8 0 8 0 0 83 8 12
2017 PM-03 50 17 8 17 8 0 0 67 25 12
2014 PM 32 32 23 3 7 3 0 67 10 31
2014 PM-03 25 17 33 8 8 8 0 46 18 12
2011 PM 46 29 11 3 6 3 3 79 9 35
2011 PM-03 45 9 9 9 18 0 9 60 30 11
2011 PM-05 30 40 20 0 0 10 0 78 0 10
2008 PM 35 39 13 6 0 6 0 79 7 31
2008 PM-03 17 58 8 8 0 8 0 82 9 12

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 24 17 0 0 2 0 83 0 41
2018 PM-02 75 17 8 0 0 0 0 92 0 12
2018 PM-03 44 33 17 0 0 6 0 82 0 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 12 16 14 5 9 2 61 21 43
2018 PM-02 50 8 8 8 0 17 8 78 11 12
2018 PM-03 35 10 25 10 10 10 0 50 22 20
2017 PM 13 17 27 17 3 20 3 39 26 30
2017 PM-02 8 26 25 0 0 33 8 58 0 12
2017 PM-03 17 17 25 25 8 8 0 36 36 12
2014 PM 7 10 29 19 23 13 0 19 48 31
2014 PM-03 8 0 25 8 41 17 0 10 59 12
2011 PM 26 9 14 23 17 11 0 39 45 35
2011 PM-03 27 9 0 18 36 9 0 40 60 11
2011 PM-05 20 0 10 40 10 20 0 25 63 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 19 81 43

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 28 16 21 0 2 30 2 66 3 43
2018 PM-02 25 17 25 0 0 33 0 63 0 12
2018 PM-03 30 15 20 0 0 30 5 69 0 20
2017 PM 17 10 17 3 3 33 17 53 13 30
2017 PM-02 8 8 26 0 0 33 25 39 0 12
2017 PM-03 17 8 8 8 8 33 17 50 33 12
2014 PM 9 20 16 7 16 29 3 43 33 31
2014 PM-03 8 8 17 17 24 25 0 23 55 12

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 49 23 9 5 0 14 0 84 5 43
2018 PM-02 58 17 17 0 0 8 0 82 0 12
2018 PM-03 45 30 5 5 0 15 0 88 6 20
2017 PM 45 28 17 3 0 7 0 78 4 29
2017 PM-02 41 25 26 0 0 8 0 72 0 12
2017 PM-03 55 27 0 9 0 9 0 90 10 11
2014 PM 19 29 25 7 16 3 0 50 24 31
2014 PM-03 25 8 24 17 25 0 0 34 42 12
2011 PM 34 34 6 9 9 6 3 75 19 35
2011 PM-03 27 27 0 9 18 9 9 67 33 11
2011 PM-05 50 30 20 0 0 0 0 80 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 33 17 12 0 0 31 7 81 0 42
2018 PM-02 42 17 8 0 0 25 8 88 0 12
2018 PM-03 37 11 21 0 0 32 0 69 0 19
2017 PM 14 14 14 0 0 45 14 67 0 29
2017 PM-02 9 19 27 0 0 45 0 51 0 11
2017 PM-03 17 8 0 0 0 42 33 100 0 12
2014 PM 13 23 32 3 3 20 7 48 8 31
2014 PM-03 17 17 34 8 7 17 0 41 19 12

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 53 23 9 0 0 14 0 89 0 43
2018 PM-02 67 17 8 0 0 8 0 91 0 12
2018 PM-03 45 25 15 0 0 15 0 82 0 20
2017 PM 43 37 10 0 0 10 0 89 0 30
2017 PM-02 41 34 17 0 0 8 0 82 0 12
2017 PM-03 50 33 0 0 0 17 0 100 0 12
2014 PM 26 36 32 3 0 3 0 64 3 31
2014 PM-03 25 25 41 8 0 0 0 51 8 12
2011 PM 46 37 11 3 0 3 0 85 3 35
2011 PM-03 45 18 18 9 0 9 0 70 10 11
2011 PM-05 60 30 10 0 0 0 0 90 0 10
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 71 12 14 0 0 2 0 85 0 42
2018 PM-02 67 8 17 0 0 8 0 82 0 12
2018 PM-03 65 15 20 0 0 0 0 80 0 20
2017 PM 77 17 3 3 0 0 0 93 3 30
2017 PM-02 92 8 0 0 0 0 0 100 0 12
2017 PM-03 67 25 8 0 0 0 0 92 0 12

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 30 14 0 0 0 0 86 0 43
2018 PM-02 75 25 0 0 0 0 0 100 0 12
2018 PM-03 55 25 20 0 0 0 0 80 0 20
2017 PM 53 37 7 3 0 0 0 90 3 30
2017 PM-02 41 50 0 8 0 0 0 92 8 12
2017 PM-03 67 33 0 0 0 0 0 100 0 12

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 49 37 9 5 0 0 0 86 5 43
2018 PM-02 67 25 8 0 0 0 0 92 0 12
2018 PM-03 40 45 10 5 0 0 0 85 5 20
2017 PM 40 40 14 7 0 0 0 80 7 30
2017 PM-02 41 41 17 0 0 0 0 83 0 12
2017 PM-03 42 50 8 0 0 0 0 92 0 12

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 47 23 16 9 2 2 0 71 12 43
2018 PM-02 33 33 17 17 0 0 0 67 17 12
2018 PM-03 50 20 20 0 5 5 0 74 5 20
2017 PM 33 34 17 13 0 0 3 69 14 30
2017 PM-02 17 67 0 17 0 0 0 83 17 12
2017 PM-03 42 17 17 17 0 0 8 64 18 12

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 26 30 30 14 0 0 0 56 14 43
2018 PM-02 67 8 25 0 0 0 0 75 0 12
2018 PM-03 15 40 30 15 0 0 0 55 15 20
2017 PM 20 30 30 3 10 3 3 54 14 30
2017 PM-02 33 26 33 0 8 0 0 59 8 12
2017 PM-03 8 42 25 0 8 8 8 60 10 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 23 23 7 2 2 0 67 10 43
2018 PM-02 42 25 25 0 0 8 0 73 0 12
2018 PM-03 45 30 15 5 5 0 0 75 10 20
2017 PM 33 27 23 3 7 0 7 64 11 30
2017 PM-02 50 34 8 0 8 0 0 83 8 12
2017 PM-03 25 25 25 8 0 0 17 60 10 12

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 35 16 33 7 7 0 2 52 14 43
2018 PM-02 25 8 58 0 0 0 8 36 0 12
2018 PM-03 45 25 10 5 15 0 0 70 20 20
2017 PM 20 30 17 27 3 0 3 52 31 30
2017 PM-02 25 33 17 17 8 0 0 58 26 12
2017 PM-03 8 33 17 33 0 0 8 45 36 12

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 67 12 14 2 0 0 5 83 3 42
2018 PM-02 67 17 8 0 0 0 8 91 0 12
2018 PM-03 74 11 11 0 0 0 5 89 0 19
2017 PM 60 17 7 3 0 0 13 88 4 30
2017 PM-02 66 17 8 0 0 0 8 91 0 12
2017 PM-03 50 25 0 0 0 0 25 100 0 12

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 48 26 17 7 0 0 2 76 7 42
2018 PM-02 42 50 8 0 0 0 0 92 0 12
2018 PM-03 53 16 21 5 0 0 5 72 6 19
2017 PM 31 52 10 3 3 0 0 83 7 29
2017 PM-02 34 50 8 8 0 0 0 83 8 12
2017 PM-03 18 73 9 0 0 0 0 91 0 11

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 48 23 23 8 0 0 0 70 8 40
2018 PM-02 60 30 10 0 0 0 0 90 0 10
2018 PM-03 45 20 30 5 0 0 0 65 5 20
2017 PM 41 42 14 3 0 0 0 83 3 29
2017 PM-02 41 50 8 0 0 0 0 92 0 12
2017 PM-03 27 55 9 9 0 0 0 82 9 11

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 36 29 24 12 0 0 0 64 12 42
2018 PM-02 58 17 17 8 0 0 0 75 8 12
2018 PM-03 20 35 35 10 0 0 0 55 10 20
2017 PM 21 45 14 14 3 0 3 68 18 29
2017 PM-02 25 41 17 17 0 0 0 66 17 12
2017 PM-03 9 55 18 9 0 0 9 70 10 11

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 48 19 19 12 2 0 0 67 14 42
2018 PM-02 58 17 17 8 0 0 0 75 8 12
2018 PM-03 45 10 30 15 0 0 0 55 15 20
2017 PM 28 48 7 7 7 0 3 79 14 29
2017 PM-02 33 34 8 8 8 0 8 73 18 12
2017 PM-03 27 64 0 9 0 0 0 91 9 11

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 43 29 19 7 2 0 0 71 10 42
2018 PM-02 50 33 17 0 0 0 0 83 0 12
2018 PM-03 45 15 25 10 5 0 0 60 15 20
2017 PM 31 31 21 10 3 0 3 64 14 29
2017 PM-02 33 34 25 8 0 0 0 67 8 12
2017 PM-03 27 27 18 18 0 0 9 60 20 11

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 62 21 7 2 7 0 0 83 10 42
2018 PM-02 58 25 8 0 8 0 0 83 8 12
2018 PM-03 55 30 10 0 5 0 0 85 5 20
2017 PM 70 20 0 7 0 0 3 93 7 30
2017 PM-02 67 17 0 8 0 0 8 91 9 12
2017 PM-03 75 25 0 0 0 0 0 100 0 12

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 76 7 7 7 0 0 2 85 8 41
2018 PM-02 75 8 8 0 0 0 8 91 0 12
2018 PM-03 68 11 11 11 0 0 0 79 11 19

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 69 14 7 2 2 0 5 88 5 42
2018 PM-02 67 25 8 0 0 0 0 92 0 12
2018 PM-03 70 10 5 0 5 0 10 89 6 20
2017 PM 80 14 0 0 3 0 3 97 3 30
2017 PM-02 66 26 0 0 8 0 0 92 8 12
2017 PM-03 92 0 0 0 0 0 8 100 0 12

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 60 21 7 9 0 0 2 83 10 43
2018 PM-02 67 8 0 25 0 0 0 75 25 12
2018 PM-03 50 40 5 0 0 0 5 95 0 20
2017 PM 80 10 3 3 3 0 0 90 7 30
2017 PM-02 75 8 0 8 8 0 0 83 17 12
2017 PM-03 83 8 8 0 0 0 0 92 0 12

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 67 17 12 0 2 0 2 85 2 42
2018 PM-02 73 9 9 0 9 0 0 82 9 11
2018 PM-03 60 25 10 0 0 0 5 89 0 20
2017 PM 83 10 3 3 0 0 0 93 3 30
2017 PM-02 75 17 0 8 0 0 0 92 8 12
2017 PM-03 92 8 0 0 0 0 0 100 0 12

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 71 7 2 0 0 0 20 97 0 41
2018 PM-02 91 9 0 0 0 0 0 100 0 11
2018 PM-03 58 11 0 0 0 0 32 100 0 19
2017 PM 67 3 7 0 0 0 23 91 0 30
2017 PM-02 75 8 8 0 0 0 8 91 0 12
2017 PM-03 67 0 0 0 0 0 33 100 0 12

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 60 19 12 2 2 2 2 83 5 42
2018 PM-02 75 8 8 8 0 0 0 83 8 12
2018 PM-03 53 21 11 0 5 5 5 82 6 19
2017 PM 73 23 0 3 0 0 0 97 3 30
2017 PM-02 75 17 0 8 0 0 0 92 8 12
2017 PM-03 67 33 0 0 0 0 0 100 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 38 19 10 12 19 0 2 59 32 42
2018 PM-02 45 0 18 18 18 0 0 45 36 11
2018 PM-03 20 35 5 10 25 0 5 58 37 20
2017 PM 40 20 20 3 13 0 3 62 17 30
2017 PM-02 8 25 42 0 25 0 0 33 25 12
2017 PM-03 58 8 8 8 8 0 8 73 18 12

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 19 16 5 0 0 5 78 5 43
2018 PM-02 50 25 25 0 0 0 0 75 0 12
2018 PM-03 45 20 15 10 0 0 10 72 11 20
2017 PM 50 37 10 3 0 0 0 87 3 30
2017 PM-02 50 33 17 0 0 0 0 83 0 12
2017 PM-03 50 33 8 8 0 0 0 83 8 12

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 29 38 29 5 0 0 0 67 5 42
2018 PM-02 50 25 25 0 0 0 0 75 0 12
2018 PM-03 16 53 21 11 0 0 0 68 11 19
2017 PM 10 40 43 3 3 0 0 50 7 30
2017 PM-02 17 50 33 0 0 0 0 67 0 12
2017 PM-03 8 33 50 8 0 0 0 42 8 12

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 2 5 44 24 24 0 0 49 7 41
2018 PM-02 0 0 33 42 25 0 0 67 0 12
2018 PM-03 5 11 42 16 26 0 0 42 16 19
2017 PM 10 7 27 47 10 0 0 57 17 30
2017 PM-02 8 8 33 42 8 0 0 50 17 12
2017 PM-03 8 8 17 50 17 0 0 67 17 12
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 60 19 9 2 0 7 2 67 33 43
2018 PM-02 58 25 0 0 0 8 8 70 30 12
2018 PM-03 75 10 5 0 0 10 0 83 17 20
2017 PM 43 37 7 3 0 7 3 48 52 30
2017 PM-02 33 59 0 0 0 8 0 36 64 12
2017 PM-03 58 8 8 8 0 8 8 70 30 12

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PM 15 13
2017 PM 23 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PM 23 13
2017 PM 39 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PM 23 13
2017 PM 8 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PM 23 13
2017 PM 46 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PM 0 13
2017 PM 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PM 8 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PM 23 13
2017 PM 23 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PM 17 58 8 8 0 8 12
2017 PM 36 50 14 0 0 0 14

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 77 23 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 56 7 7 9 5 5 12 75 17 43
2018 PM-02 58 8 0 17 0 0 17 80 20 12
2018 PM-03 50 5 10 5 10 10 10 69 19 20

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 42 17 8 17 0 0 17 70 20 12
2017 PM 36 14 21 8 7 0 14 58 17 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PM 0 23 8 15 8 0 46 43 43 13
2017 PM 14 0 14 7 7 7 50 33 33 14
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