2018 Public Service Employee Survey Results by Theme for Canadian Environmental Assessment Agency by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 46 11 2 4 0 0 83 6 167
2018 Ontario (excluding National Capital Region) 51 20 5 25 0 0 0 71 25 20
2018 Quebec (excluding National Capital Region) 24 27 32 8 8 0 0 51 16 12
2018 British Columbia 30 54 0 8 8 0 0 84 16 25
2018 Alberta 20 70 0 10 0 0 0 90 10 10
2018 Nova Scotia 42 58 0 0 0 0 0 100 0 12
2017 National Capital Region 45 39 11 4 1 0 0 84 5 156
2017 Ontario (excluding National Capital Region) 29 41 15 10 5 0 0 70 15 20
2017 Quebec (excluding National Capital Region) 50 30 10 10 0 0 0 80 10 10
2017 British Columbia 56 27 17 0 0 0 0 83 0 25
2017 Nova Scotia 40 60 0 0 0 0 0 100 0 10
2014 National Capital Region 33 39 17 7 3 1 0 72 11 141
2014 Ontario (excluding National Capital Region) 21 50 7 21 0 0 0 71 21 14
2014 Quebec (excluding National Capital Region) 30 39 21 10 0 0 0 69 10 10
2014 British Columbia 33 46 8 8 4 0 0 79 13 24

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 40 42 8 6 3 0 0 83 9 169
2018 Ontario (excluding National Capital Region) 39 25 10 21 5 0 0 64 26 20
2018 Quebec (excluding National Capital Region) 22 22 30 18 7 0 0 45 25 13
2018 British Columbia 39 43 11 0 7 0 0 81 7 26
2018 Alberta 40 50 10 0 0 0 0 90 0 10
2018 Nova Scotia 58 25 0 17 0 0 0 83 17 12
2017 National Capital Region 42 36 15 4 3 0 0 78 7 154
2017 Ontario (excluding National Capital Region) 34 41 5 0 21 0 0 74 21 20
2017 British Columbia 50 37 4 8 0 0 0 88 8 25
2017 Nova Scotia 49 41 0 0 0 10 0 100 0 10

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 49 42 6 1 2 0 0 91 3 168
2018 Ontario (excluding National Capital Region) 46 29 15 5 5 0 0 75 10 20
2018 Quebec (excluding National Capital Region) 33 37 30 0 0 0 0 70 0 13
2018 British Columbia 33 40 16 4 8 0 0 73 12 25
2018 Alberta 20 50 20 10 0 0 0 70 10 10
2018 Nova Scotia 67 25 8 0 0 0 0 92 0 12
2017 National Capital Region 56 32 10 1 1 0 0 88 2 156
2017 Ontario (excluding National Capital Region) 40 45 5 10 0 0 0 85 10 20
2017 Quebec (excluding National Capital Region) 60 30 10 0 0 0 0 90 0 10
2017 British Columbia 56 23 9 12 0 0 0 79 12 25
2017 Nova Scotia 60 31 0 0 0 0 10 100 0 10
2014 National Capital Region 55 31 9 4 1 0 0 86 5 141
2014 Ontario (excluding National Capital Region) 57 29 7 0 7 0 0 85 7 14
2014 Quebec (excluding National Capital Region) 30 39 31 0 0 0 0 69 0 10
2014 British Columbia 54 33 9 4 0 0 0 87 4 24

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 47 6 3 3 1 0 88 6 168
2018 Ontario (excluding National Capital Region) 46 25 15 10 5 0 0 71 15 20
2018 Quebec (excluding National Capital Region) 33 30 22 15 0 0 0 63 15 13
2018 British Columbia 39 54 4 4 0 0 0 93 4 26
2018 Alberta 30 50 10 10 0 0 0 80 10 10
2018 Nova Scotia 58 33 8 0 0 0 0 92 0 12
2017 National Capital Region 47 39 10 2 2 0 0 87 4 156
2017 Ontario (excluding National Capital Region) 35 40 0 15 10 0 0 75 25 20
2017 Quebec (excluding National Capital Region) 60 10 20 10 0 0 0 70 10 10
2017 British Columbia 51 45 0 4 0 0 0 96 4 25
2017 Nova Scotia 30 70 0 0 0 0 0 100 0 10
2014 National Capital Region 43 32 16 8 1 0 0 75 8 141
2014 Ontario (excluding National Capital Region) 36 28 14 22 0 0 0 64 22 14
2014 Quebec (excluding National Capital Region) 20 50 31 0 0 0 0 69 0 10
2014 British Columbia 29 50 17 0 4 0 0 79 4 24

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 28 10 4 3 0 0 83 7 169
2018 Ontario (excluding National Capital Region) 49 26 10 15 0 0 0 75 15 20
2018 Quebec (excluding National Capital Region) 15 48 22 7 7 0 0 63 15 13
2018 British Columbia 47 46 4 0 4 0 0 92 4 25
2018 Alberta 50 20 10 20 0 0 0 70 20 10
2018 Nova Scotia 67 25 0 8 0 0 0 92 8 12
2017 National Capital Region 55 35 9 1 1 0 0 89 2 156
2017 Ontario (excluding National Capital Region) 35 30 10 5 21 0 0 64 26 20
2017 Quebec (excluding National Capital Region) 30 50 10 10 0 0 0 80 10 10
2017 British Columbia 67 29 4 0 0 0 0 96 0 25
2017 Nova Scotia 50 40 0 10 0 0 0 90 10 10
2014 National Capital Region 46 36 11 4 1 1 0 83 6 141
2014 Ontario (excluding National Capital Region) 21 36 21 15 7 0 0 57 22 14
2014 Quebec (excluding National Capital Region) 20 30 31 9 0 10 0 55 10 10
2014 British Columbia 38 33 17 8 4 0 0 70 13 24

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 33 8 5 2 0 0 86 6 169
2018 Ontario (excluding National Capital Region) 44 25 17 15 0 0 0 69 15 20
2018 Quebec (excluding National Capital Region) 0 52 33 7 7 0 0 52 15 13
2018 British Columbia 39 49 8 4 0 0 0 88 4 25
2018 Alberta 30 40 20 0 10 0 0 70 10 10
2018 Nova Scotia 42 42 8 8 0 0 0 83 8 12
2017 National Capital Region 54 36 8 1 1 0 0 90 2 156
2017 Ontario (excluding National Capital Region) 29 30 21 5 15 0 0 59 20 20
2017 Quebec (excluding National Capital Region) 30 50 20 0 0 0 0 80 0 10
2017 British Columbia 67 29 0 4 0 0 0 96 4 25
2017 Nova Scotia 40 51 10 0 0 0 0 90 0 10
2014 National Capital Region 43 39 13 5 0 0 0 82 5 141
2014 Ontario (excluding National Capital Region) 21 35 29 0 15 0 0 57 15 14
2014 Quebec (excluding National Capital Region) 29 20 52 0 0 0 0 48 0 10
2014 British Columbia 42 36 13 0 9 0 0 79 9 24

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 20 12 6 6 1 0 75 13 170
2018 Ontario (excluding National Capital Region) 25 10 20 21 10 15 0 40 37 20
2018 Quebec (excluding National Capital Region) 22 30 15 18 15 0 0 52 33 13
2018 British Columbia 64 21 12 0 4 0 0 84 4 25
2018 Alberta 20 40 0 30 0 10 0 67 33 10
2018 Nova Scotia 42 33 17 8 0 0 0 75 8 12
2017 National Capital Region 45 27 17 6 1 4 0 75 8 156
2017 Ontario (excluding National Capital Region) 24 10 20 24 20 0 0 35 45 20
2017 Quebec (excluding National Capital Region) 20 0 50 20 10 0 0 20 30 10
2017 British Columbia 52 19 12 8 0 9 0 78 9 25
2017 Nova Scotia 40 29 20 0 0 10 0 77 0 10
2014 National Capital Region 39 23 17 11 4 5 1 66 16 141
2014 Ontario (excluding National Capital Region) 14 29 14 22 15 7 0 46 39 14
2014 Quebec (excluding National Capital Region) 20 9 21 40 10 0 0 29 50 10
2014 British Columbia 33 25 17 17 9 0 0 58 25 24
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 32 8 6 3 1 1 83 9 169
2018 Ontario (excluding National Capital Region) 44 25 21 10 0 0 0 69 10 20
2018 Quebec (excluding National Capital Region) 25 52 7 15 0 0 0 78 15 13
2018 British Columbia 63 22 4 7 4 0 0 85 11 26
2018 Alberta 70 30 0 0 0 0 0 100 0 10
2018 Nova Scotia 67 17 0 8 0 8 0 91 9 12
2017 National Capital Region 53 32 7 5 1 2 1 87 6 156
2017 Ontario (excluding National Capital Region) 54 25 5 5 11 0 0 79 16 20
2017 Quebec (excluding National Capital Region) 20 60 20 0 0 0 0 80 0 10
2017 British Columbia 67 25 4 0 0 4 0 96 0 25
2017 Nova Scotia 39 51 0 0 0 10 0 100 0 10
2014 National Capital Region 52 28 8 7 5 1 0 80 12 141
2014 Ontario (excluding National Capital Region) 28 43 21 7 0 0 0 71 7 14
2014 Quebec (excluding National Capital Region) 29 10 41 10 9 0 0 39 20 10
2014 British Columbia 54 20 17 4 4 0 0 74 8 24

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 49 29 11 8 2 1 0 79 9 168
2018 Ontario (excluding National Capital Region) 44 20 15 5 17 0 0 64 21 20
2018 Quebec (excluding National Capital Region) 30 55 0 15 0 0 0 85 15 13
2018 British Columbia 48 34 7 7 4 0 0 81 11 26
2018 Alberta 60 30 0 0 0 10 0 100 0 10
2018 Nova Scotia 33 50 8 0 8 0 0 83 8 12
2017 National Capital Region 50 33 7 4 4 1 1 84 8 156
2017 Ontario (excluding National Capital Region) 39 51 4 0 5 0 0 91 5 20
2017 Quebec (excluding National Capital Region) 60 20 10 10 0 0 0 80 10 10
2017 British Columbia 67 21 4 4 0 4 0 91 4 25
2017 Nova Scotia 29 40 0 11 0 20 0 87 13 10
2014 National Capital Region 47 31 11 10 2 0 0 78 12 141
2014 Ontario (excluding National Capital Region) 57 21 7 7 7 0 0 79 15 14
2014 Quebec (excluding National Capital Region) 29 41 21 0 9 0 0 70 9 10
2014 British Columbia 41 33 9 13 4 0 0 75 17 24

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 56 26 10 5 3 0 0 81 9 170
2018 Ontario (excluding National Capital Region) 49 26 0 10 15 0 0 75 25 20
2018 Quebec (excluding National Capital Region) 37 48 0 7 7 0 0 85 15 13
2018 British Columbia 51 34 4 7 4 0 0 85 11 26
2018 Alberta 60 30 0 10 0 0 0 90 10 10
2018 Nova Scotia 50 33 8 8 0 0 0 83 8 12
2017 National Capital Region 61 23 8 5 3 0 0 84 8 156
2017 Ontario (excluding National Capital Region) 45 20 20 0 15 0 0 65 15 20
2017 Quebec (excluding National Capital Region) 40 40 10 10 0 0 0 80 10 10
2017 British Columbia 63 28 4 0 0 4 0 96 0 25
2017 Nova Scotia 49 40 11 0 0 0 0 89 0 10
2014 National Capital Region 53 26 8 7 6 1 0 79 13 141
2014 Ontario (excluding National Capital Region) 35 29 29 0 7 0 0 64 7 14
2014 Quebec (excluding National Capital Region) 19 10 52 10 9 0 0 29 20 10
2014 British Columbia 50 29 8 4 8 0 0 79 13 24

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 48 34 9 5 2 2 0 83 8 169
2018 Ontario (excluding National Capital Region) 44 29 21 5 0 0 0 74 5 20
2018 Quebec (excluding National Capital Region) 15 37 18 22 0 7 0 57 24 13
2018 British Columbia 70 15 4 0 7 4 0 88 8 26
2018 Alberta 50 30 20 0 0 0 0 80 0 10
2018 Nova Scotia 75 8 0 0 8 8 0 91 9 12
2017 National Capital Region 44 37 9 4 1 5 1 86 5 156
2017 Ontario (excluding National Capital Region) 29 40 0 21 0 10 0 77 23 20
2017 Quebec (excluding National Capital Region) 30 40 0 20 0 10 0 78 22 10
2017 British Columbia 76 16 4 4 0 0 0 92 4 25
2017 Nova Scotia 49 41 0 0 0 10 0 100 0 10
2014 National Capital Region 33 40 10 10 3 4 0 76 13 141
2014 Ontario (excluding National Capital Region) 50 43 0 7 0 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 9 30 41 20 0 0 0 39 20 10
2014 British Columbia 33 29 17 13 0 8 0 68 14 24

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 37 9 8 3 1 0 79 11 168
2018 Ontario (excluding National Capital Region) 34 29 26 10 0 0 0 64 10 20
2018 Quebec (excluding National Capital Region) 22 40 15 22 0 0 0 63 22 13
2018 British Columbia 50 43 0 4 4 0 0 93 7 26
2018 Alberta 50 30 0 20 0 0 0 80 20 10
2018 Nova Scotia 33 58 0 0 8 0 0 92 8 12
2017 National Capital Region 42 41 13 3 1 1 0 83 3 156
2017 Ontario (excluding National Capital Region) 35 25 5 21 10 5 0 62 33 20
2017 Quebec (excluding National Capital Region) 20 60 20 0 0 0 0 80 0 10
2017 British Columbia 75 17 4 4 0 0 0 92 4 25
2014 National Capital Region 33 39 11 12 2 3 0 74 14 140
2014 Ontario (excluding National Capital Region) 31 46 8 16 0 0 0 76 16 13
2014 Quebec (excluding National Capital Region) 9 30 31 30 0 0 0 39 30 10
2014 British Columbia 13 42 37 8 0 0 0 54 8 24

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 30 37 19 8 4 2 0 69 12 168
2018 Ontario (excluding National Capital Region) 29 29 25 10 7 0 0 59 17 20
2018 Quebec (excluding National Capital Region) 0 45 33 15 0 7 0 49 16 13
2018 British Columbia 35 43 11 7 4 0 0 78 11 26
2018 Alberta 20 40 10 20 0 10 0 67 22 10
2018 Nova Scotia 33 58 0 0 8 0 0 92 8 12
2017 National Capital Region 30 41 15 9 1 4 0 74 10 156
2017 Ontario (excluding National Capital Region) 30 14 10 31 10 5 0 46 43 20
2017 Quebec (excluding National Capital Region) 20 30 50 0 0 0 0 50 0 10
2017 British Columbia 67 21 4 4 4 0 0 88 8 25
2017 Nova Scotia 40 60 0 0 0 0 0 100 0 10
2014 National Capital Region 23 38 19 9 5 5 0 65 15 141
2014 Ontario (excluding National Capital Region) 15 35 28 15 7 0 0 50 22 14
2014 Quebec (excluding National Capital Region) 9 20 50 21 0 0 0 29 21 10
2014 British Columbia 8 50 13 25 0 4 0 60 26 24

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 22 41 17 12 8 1 0 63 20 169
2018 Ontario (excluding National Capital Region) 29 29 10 25 7 0 0 59 31 20
2018 Quebec (excluding National Capital Region) 7 37 33 22 0 0 0 45 22 13
2018 British Columbia 34 48 7 7 4 0 0 81 11 26
2018 Alberta 10 50 20 10 10 0 0 60 20 10
2018 Nova Scotia 17 33 8 33 8 0 0 50 42 12
2017 National Capital Region 24 45 14 11 5 1 0 70 16 156
2017 Ontario (excluding National Capital Region) 35 15 9 21 10 10 0 55 34 20
2017 Quebec (excluding National Capital Region) 30 30 30 10 0 0 0 60 10 10
2017 British Columbia 51 29 8 8 4 0 0 80 12 25
2017 Nova Scotia 20 40 20 20 0 0 0 60 20 10
2014 National Capital Region 21 35 16 20 5 3 0 58 26 141
2014 Ontario (excluding National Capital Region) 15 29 35 15 7 0 0 43 22 14
2014 Quebec (excluding National Capital Region) 9 30 10 40 10 0 0 39 50 10
2014 British Columbia 12 17 13 37 20 0 0 30 58 24
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 35 42 13 7 3 0 0 76 11 170
2018 Ontario (excluding National Capital Region) 34 44 5 17 0 0 0 79 17 20
2018 Quebec (excluding National Capital Region) 30 30 15 18 7 0 0 60 25 13
2018 British Columbia 31 46 7 11 4 0 0 78 15 26
2018 Alberta 30 60 10 0 0 0 0 90 0 10
2018 Nova Scotia 33 33 17 8 8 0 0 67 17 12
2017 National Capital Region 40 39 12 6 3 0 0 79 9 156
2017 Ontario (excluding National Capital Region) 39 35 5 0 21 0 0 74 21 20
2017 Quebec (excluding National Capital Region) 30 60 0 10 0 0 0 90 10 10
2017 British Columbia 47 41 8 0 4 0 0 88 4 25
2017 Nova Scotia 30 41 10 10 0 0 10 78 11 10
2014 National Capital Region 30 45 11 8 4 1 0 76 13 141
2014 Ontario (excluding National Capital Region) 29 27 21 15 0 7 0 61 16 14
2014 Quebec (excluding National Capital Region) 9 51 0 31 9 0 0 60 40 10
2014 British Columbia 8 54 12 17 8 0 0 63 25 24

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 40 14 10 3 0 0 72 14 170
2018 Ontario (excluding National Capital Region) 34 41 10 10 5 0 0 75 15 20
2018 Quebec (excluding National Capital Region) 22 22 33 15 7 0 0 45 22 13
2018 British Columbia 24 65 7 4 0 0 0 89 4 26
2018 Alberta 30 70 0 0 0 0 0 100 0 10
2018 Nova Scotia 25 50 0 17 8 0 0 75 25 12
2017 National Capital Region 35 43 13 6 3 0 0 78 9 156
2017 Ontario (excluding National Capital Region) 35 34 5 15 10 0 0 69 25 20
2017 Quebec (excluding National Capital Region) 40 60 0 0 0 0 0 100 0 10
2017 British Columbia 34 46 4 16 0 0 0 80 16 25
2017 Nova Scotia 20 51 10 19 0 0 0 71 19 10

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 23 20 10 9 17 4 51 24 168
2018 Ontario (excluding National Capital Region) 31 20 10 5 0 34 0 78 7 20
2018 Quebec (excluding National Capital Region) 7 7 7 18 22 30 7 24 64 13
2018 British Columbia 21 26 7 4 7 26 7 72 17 26
2018 Alberta 0 40 0 30 0 30 0 57 43 10
2018 Nova Scotia 8 17 17 0 8 33 17 50 17 12
2017 National Capital Region 17 30 10 15 4 20 4 62 25 156
2017 Ontario (excluding National Capital Region) 5 36 10 15 15 18 0 50 37 20
2017 Quebec (excluding National Capital Region) 10 20 20 10 0 40 0 51 17 10
2017 British Columbia 15 28 4 17 0 32 4 68 26 25
2017 Nova Scotia 10 11 11 0 0 59 10 66 0 10
2014 National Capital Region 12 20 21 20 5 19 4 41 32 141
2014 Ontario (excluding National Capital Region) 15 21 35 15 0 14 0 42 17 14
2014 Quebec (excluding National Capital Region) 20 9 10 52 0 9 0 32 57 10
2014 British Columbia 17 37 12 12 4 13 4 66 19 24

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 43 36 13 4 3 0 1 79 7 170
2018 Ontario (excluding National Capital Region) 51 25 0 25 0 0 0 75 25 20
2018 Quebec (excluding National Capital Region) 30 45 0 18 7 0 0 75 25 13
2018 British Columbia 39 50 4 4 4 0 0 89 7 26
2018 Alberta 40 50 10 0 0 0 0 90 0 10
2018 Nova Scotia 50 42 0 0 8 0 0 92 8 12
2017 National Capital Region 45 38 9 4 4 0 1 84 8 156
2017 Ontario (excluding National Capital Region) 45 35 10 0 5 0 5 84 5 20
2017 Quebec (excluding National Capital Region) 20 60 20 0 0 0 0 80 0 10
2017 British Columbia 35 49 8 4 0 4 0 87 4 25
2017 Nova Scotia 10 50 11 0 0 30 0 85 0 10
2014 National Capital Region 42 35 10 8 4 0 1 78 13 141
2014 Ontario (excluding National Capital Region) 43 21 21 7 0 7 0 69 8 14
2014 Quebec (excluding National Capital Region) 29 21 10 31 9 0 0 50 40 10
2014 British Columbia 29 46 9 8 8 0 0 75 17 24

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 38 21 14 10 2 4 12 70 14 48
2017 National Capital Region 47 27 11 9 0 4 2 79 9 45
2014 National Capital Region 30 33 19 11 2 2 2 66 14 46

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 39 16 11 3 0 0 70 14 170
2018 Ontario (excluding National Capital Region) 25 51 10 5 10 0 0 75 15 20
2018 Quebec (excluding National Capital Region) 7 45 15 33 0 0 0 52 33 13
2018 British Columbia 15 70 7 7 0 0 0 85 7 26
2018 Alberta 10 60 10 20 0 0 0 70 20 10
2018 Nova Scotia 25 50 8 8 0 0 8 82 9 12
2017 National Capital Region 36 41 12 9 2 0 0 76 11 156
2017 Ontario (excluding National Capital Region) 15 50 16 15 5 0 0 64 20 20
2017 Quebec (excluding National Capital Region) 10 60 20 10 0 0 0 70 10 10
2017 British Columbia 26 48 13 13 0 0 0 75 13 25
2017 Nova Scotia 10 60 20 10 0 0 0 70 10 10
2014 National Capital Region 36 36 11 12 3 0 2 73 15 141
2014 Ontario (excluding National Capital Region) 7 57 0 36 0 0 0 64 36 14
2014 Quebec (excluding National Capital Region) 20 51 30 0 0 0 0 70 0 10
2014 British Columbia 8 54 0 29 9 0 0 62 38 24

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 46 39 7 5 3 0 0 85 8 169
2018 Ontario (excluding National Capital Region) 31 29 10 29 0 0 0 61 29 20
2018 Quebec (excluding National Capital Region) 22 40 15 15 7 0 0 63 22 13
2018 British Columbia 45 48 4 4 0 0 0 93 4 26
2018 Alberta 40 60 0 0 0 0 0 100 0 10
2018 Nova Scotia 67 17 0 17 0 0 0 83 17 12
2017 National Capital Region 49 36 10 3 2 0 0 85 5 156
2017 Ontario (excluding National Capital Region) 35 55 0 10 0 0 0 90 10 20
2017 Quebec (excluding National Capital Region) 40 40 10 10 0 0 0 80 10 10
2017 British Columbia 55 37 8 0 0 0 0 92 0 25
2017 Nova Scotia 49 41 10 0 0 0 0 90 0 10
2014 National Capital Region 44 34 11 6 4 0 2 79 9 141
2014 Ontario (excluding National Capital Region) 36 43 7 14 0 0 0 79 14 14
2014 Quebec (excluding National Capital Region) 40 30 9 10 10 0 0 70 21 10
2014 British Columbia 54 25 8 13 0 0 0 79 13 24

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 40 2 5 2 0 0 90 8 169
2018 Ontario (excluding National Capital Region) 26 54 10 10 0 0 0 80 10 20
2018 Quebec (excluding National Capital Region) 22 55 0 15 7 0 0 78 22 13
2018 British Columbia 41 55 0 4 0 0 0 96 4 26
2018 Alberta 30 70 0 0 0 0 0 100 0 10
2018 Nova Scotia 83 17 0 0 0 0 0 100 0 12
2017 National Capital Region 51 43 4 3 0 0 0 94 3 156
2017 Ontario (excluding National Capital Region) 35 50 9 5 0 0 0 86 5 20
2017 Quebec (excluding National Capital Region) 40 50 10 0 0 0 0 90 0 10
2017 British Columbia 43 45 9 3 0 0 0 88 3 25
2017 Nova Scotia 49 41 10 0 0 0 0 90 0 10
2014 National Capital Region 48 37 6 5 3 0 1 86 8 141
2014 Ontario (excluding National Capital Region) 43 50 0 7 0 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 40 39 0 21 0 0 0 79 21 10
2014 British Columbia 46 33 13 9 0 0 0 79 9 24

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 26 41 17 9 5 2 0 69 14 169
2018 Ontario (excluding National Capital Region) 25 20 31 10 15 0 0 44 25 20
2018 Quebec (excluding National Capital Region) 30 22 15 18 15 0 0 52 33 13
2018 British Columbia 30 48 4 7 11 0 0 78 19 26
2018 Alberta 30 40 20 10 0 0 0 70 10 10
2018 Nova Scotia 17 50 8 17 0 0 8 73 18 12
2017 National Capital Region 35 39 15 6 4 1 0 75 10 155
2017 Ontario (excluding National Capital Region) 25 25 15 20 15 0 0 50 35 20
2017 Quebec (excluding National Capital Region) 30 0 30 40 0 0 0 30 40 10
2017 British Columbia 27 53 8 8 4 0 0 80 12 25
2017 Nova Scotia 30 20 10 21 10 10 0 55 34 10
2014 National Capital Region 26 37 16 11 8 2 1 64 20 141
2014 Ontario (excluding National Capital Region) 21 29 43 0 7 0 0 50 7 14
2014 Quebec (excluding National Capital Region) 9 40 20 31 0 0 0 50 31 10
2014 British Columbia 17 46 8 25 4 0 0 63 29 24

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 28 29 18 13 9 2 1 59 23 169
2018 Ontario (excluding National Capital Region) 25 20 15 15 21 0 5 46 38 20
2018 Quebec (excluding National Capital Region) 15 30 15 25 7 7 0 49 35 13
2018 British Columbia 25 49 0 15 11 0 0 74 26 26
2018 Alberta 10 60 10 10 10 0 0 70 20 10
2018 Nova Scotia 25 33 8 17 17 0 0 58 33 12
2017 National Capital Region 29 34 8 17 10 3 0 64 27 156
2017 Ontario (excluding National Capital Region) 10 15 15 30 31 0 0 25 60 20
2017 Quebec (excluding National Capital Region) 10 30 30 10 20 0 0 40 30 10
2017 British Columbia 7 32 12 41 4 5 0 41 47 25
2017 Nova Scotia 10 10 20 11 30 20 0 25 51 10
2014 National Capital Region 14 25 14 19 24 2 1 41 45 141
2014 Ontario (excluding National Capital Region) 21 15 13 15 22 14 0 42 43 14
2014 Quebec (excluding National Capital Region) 9 10 40 30 10 0 0 20 40 10
2014 British Columbia 4 20 4 46 25 0 0 25 71 24

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 34 41 14 8 3 0 0 75 11 167
2018 Ontario (excluding National Capital Region) 25 56 10 10 0 0 0 80 10 20
2018 Quebec (excluding National Capital Region) 22 30 15 25 7 0 0 52 33 13
2018 British Columbia 36 41 7 7 7 0 0 78 15 26
2018 Alberta 10 70 0 20 0 0 0 80 20 10
2018 Nova Scotia 42 25 8 17 8 0 0 67 25 12
2017 National Capital Region 43 37 11 6 2 0 0 80 8 156
2017 Ontario (excluding National Capital Region) 35 31 15 19 0 0 0 65 19 20
2017 Quebec (excluding National Capital Region) 40 30 20 10 0 0 0 70 10 10
2017 British Columbia 36 52 0 12 0 0 0 88 12 25
2017 Nova Scotia 20 80 0 0 0 0 0 100 0 10
2014 National Capital Region 30 48 9 9 4 0 0 77 13 141
2014 Ontario (excluding National Capital Region) 36 35 7 15 7 0 0 71 22 14
2014 Quebec (excluding National Capital Region) 9 49 41 0 0 0 0 59 0 10
2014 British Columbia 13 50 17 16 4 0 0 63 20 24

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 41 39 12 7 1 0 0 80 8 168
2018 Ontario (excluding National Capital Region) 34 36 15 10 5 0 0 71 15 20
2018 Quebec (excluding National Capital Region) 25 37 15 15 7 0 0 63 22 13
2018 British Columbia 33 45 11 7 4 0 0 78 11 26
2018 Alberta 30 60 0 10 0 0 0 90 10 10
2018 Nova Scotia 42 42 0 8 8 0 0 83 17 12
2017 National Capital Region 43 36 14 4 2 0 0 79 6 156
2017 Ontario (excluding National Capital Region) 40 20 21 4 15 0 0 60 19 20
2017 Quebec (excluding National Capital Region) 40 40 20 0 0 0 0 80 0 10
2017 British Columbia 31 50 7 12 0 0 0 81 12 25
2017 Nova Scotia 39 21 30 10 0 0 0 60 10 10
2014 National Capital Region 32 39 12 9 6 1 1 73 15 140
2014 Ontario (excluding National Capital Region) 36 35 14 7 7 0 0 71 15 14
2014 Quebec (excluding National Capital Region) 29 21 10 40 0 0 0 50 40 10
2014 British Columbia 4 42 13 37 4 0 0 46 41 24

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 40 10 9 2 1 1 79 11 169
2018 Ontario (excluding National Capital Region) 25 29 15 26 5 0 0 54 31 20
2018 Quebec (excluding National Capital Region) 7 37 33 15 7 0 0 45 22 13
2018 British Columbia 43 46 0 7 4 0 0 89 11 26
2018 Alberta 20 50 10 10 10 0 0 70 20 10
2018 Nova Scotia 58 25 17 0 0 0 0 83 0 12
2017 National Capital Region 44 41 7 8 0 0 1 85 8 156
2017 Ontario (excluding National Capital Region) 35 19 16 15 10 5 0 57 27 20
2017 Quebec (excluding National Capital Region) 30 50 10 10 0 0 0 80 10 10
2017 British Columbia 39 49 4 8 0 0 0 88 8 25
2017 Nova Scotia 40 40 20 0 0 0 0 80 0 10
2014 National Capital Region 39 36 14 8 3 0 0 75 11 141
2014 Ontario (excluding National Capital Region) 35 43 7 15 0 0 0 78 15 14
2014 Quebec (excluding National Capital Region) 29 21 31 20 0 0 0 50 20 10
2014 British Columbia 21 45 21 9 4 0 0 67 13 24

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 36 41 15 4 2 3 0 79 6 167
2018 Ontario (excluding National Capital Region) 34 20 15 17 10 5 0 57 28 20
2018 Quebec (excluding National Capital Region) 15 22 48 15 0 0 0 37 15 13
2018 British Columbia 40 41 4 7 7 0 0 81 15 26
2018 Alberta 50 40 0 10 0 0 0 90 10 10
2018 Nova Scotia 42 33 17 0 8 0 0 75 8 12
2017 National Capital Region 33 41 17 5 1 3 0 76 7 156
2017 Ontario (excluding National Capital Region) 25 29 20 20 5 0 0 54 26 20
2017 Quebec (excluding National Capital Region) 30 40 30 0 0 0 0 70 0 10
2017 British Columbia 25 50 17 4 0 4 0 78 4 24
2017 Nova Scotia 20 50 20 11 0 0 0 69 11 10

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 53 33 7 4 3 0 0 86 7 169
2018 Ontario (excluding National Capital Region) 25 39 17 10 10 0 0 64 20 20
2018 Quebec (excluding National Capital Region) 37 30 15 7 10 0 0 67 18 13
2018 British Columbia 61 35 0 0 4 0 0 96 4 26
2018 Alberta 40 30 0 20 10 0 0 70 30 10
2018 Nova Scotia 83 8 8 0 0 0 0 92 0 12
2017 National Capital Region 49 33 7 9 1 1 0 83 10 156
2017 Ontario (excluding National Capital Region) 35 19 26 5 15 0 0 54 20 20
2017 Quebec (excluding National Capital Region) 50 20 10 20 0 0 0 70 20 10
2017 British Columbia 46 50 0 4 0 0 0 96 4 25
2017 Nova Scotia 70 10 20 0 0 0 0 80 0 10
2014 National Capital Region 52 28 11 7 3 0 0 79 10 141
2014 Ontario (excluding National Capital Region) 7 50 15 7 21 0 0 57 29 14
2014 Quebec (excluding National Capital Region) 29 41 10 20 0 0 0 70 20 10
2014 British Columbia 16 54 8 17 4 0 0 70 21 24

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 34 22 8 6 0 0 65 14 170
2018 Ontario (excluding National Capital Region) 29 29 20 10 12 0 0 59 21 20
2018 Quebec (excluding National Capital Region) 15 30 22 25 7 0 0 45 33 13
2018 British Columbia 43 34 15 4 5 0 0 76 9 26
2018 Nova Scotia 33 67 0 0 0 0 0 100 0 12
2017 National Capital Region 33 40 19 7 2 0 0 73 9 156
2017 Ontario (excluding National Capital Region) 24 25 41 0 10 0 0 49 10 20
2017 Quebec (excluding National Capital Region) 40 50 10 0 0 0 0 90 0 10
2017 British Columbia 32 39 21 8 0 0 0 71 8 25
2017 Nova Scotia 10 60 20 0 0 10 0 77 0 10
2014 National Capital Region 34 43 14 6 3 0 1 78 9 141
2014 Ontario (excluding National Capital Region) 14 22 28 15 21 0 0 36 36 14
2014 Quebec (excluding National Capital Region) 39 61 0 0 0 0 0 100 0 10
2014 British Columbia 13 20 46 13 8 0 0 33 21 24

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 National Capital Region 24 32 43 170
2018 Ontario (excluding National Capital Region) 61 20 20 20
2018 Quebec (excluding National Capital Region) 40 15 45 13
2018 British Columbia 28 34 39 26
2018 Alberta 10 20 70 10
2018 Nova Scotia 8 42 50 12
2017 National Capital Region 27 35 38 155
2017 Ontario (excluding National Capital Region) 38 20 41 20
2017 Quebec (excluding National Capital Region) 40 40 20 10
2017 British Columbia 11 32 57 25
2017 Nova Scotia 31 40 29 10
2014 National Capital Region 37 20 43 141
2014 Ontario (excluding National Capital Region) 29 21 50 14
2014 Quebec (excluding National Capital Region) 39 9 52 10
2014 British Columbia 30 39 30 23

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 National Capital Region 10 17 50 7 7 9 42
2018 Ontario (excluding National Capital Region) 0 0 32 27 40 0 12
2017 National Capital Region 15 29 47 5 2 2 41
2014 National Capital Region 2 27 57 8 9999 6 52
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 56 35 3 3 2 0 0 91 6 169
2018 Ontario (excluding National Capital Region) 69 5 0 26 0 0 0 74 26 19
2018 Quebec (excluding National Capital Region) 25 52 7 15 0 0 0 78 15 13
2018 British Columbia 57 39 4 0 0 0 0 96 0 26
2018 Alberta 40 60 0 0 0 0 0 100 0 10
2018 Nova Scotia 83 17 0 0 0 0 0 100 0 12
2017 National Capital Region 52 38 7 3 1 0 0 90 4 156
2017 Ontario (excluding National Capital Region) 50 24 20 5 0 0 0 75 5 20
2017 Quebec (excluding National Capital Region) 40 50 10 0 0 0 0 90 0 10
2017 British Columbia 54 37 0 8 0 0 0 92 8 25
2017 Nova Scotia 60 40 0 0 0 0 0 100 0 10
2014 National Capital Region 46 42 7 4 1 0 0 88 5 141
2014 Ontario (excluding National Capital Region) 65 28 0 0 7 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 39 30 10 21 0 0 0 69 21 10
2014 British Columbia 38 41 13 4 4 0 0 79 8 24

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 40 43 10 3 3 1 0 83 6 170
2018 Ontario (excluding National Capital Region) 20 54 5 5 17 0 0 74 21 20
2018 Quebec (excluding National Capital Region) 15 55 22 0 7 0 0 70 7 13
2018 British Columbia 34 44 15 7 0 0 0 78 7 26
2018 Alberta 40 50 0 10 0 0 0 90 10 10
2018 Nova Scotia 33 58 0 8 0 0 0 92 8 12
2017 National Capital Region 38 46 7 8 0 1 0 85 8 156
2017 Ontario (excluding National Capital Region) 35 25 10 20 10 0 0 59 31 20
2017 Quebec (excluding National Capital Region) 40 20 20 20 0 0 0 60 20 10
2017 British Columbia 40 48 8 4 0 0 0 88 4 25
2017 Nova Scotia 19 60 20 0 0 0 0 80 0 10
2014 National Capital Region 31 42 11 9 5 2 0 75 14 141
2014 Ontario (excluding National Capital Region) 44 35 14 0 7 0 0 79 7 14
2014 Quebec (excluding National Capital Region) 20 20 21 40 0 0 0 39 40 10
2014 British Columbia 4 37 30 25 4 0 0 41 29 24

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 9 26 39 19 6 0 1 26 35 169
2018 Ontario (excluding National Capital Region) 5 5 58 21 11 0 0 32 11 19
2018 Quebec (excluding National Capital Region) 15 18 60 7 0 0 0 7 33 13
2018 British Columbia 0 26 59 7 7 0 0 15 26 26
2018 Alberta 10 10 50 30 0 0 0 30 20 10
2018 Nova Scotia 0 25 25 33 17 0 0 50 25 12
2017 National Capital Region 4 22 38 23 8 1 4 32 27 156
2017 Ontario (excluding National Capital Region) 10 31 40 15 4 0 0 19 41 20
2017 Quebec (excluding National Capital Region) 10 20 40 30 0 0 0 30 30 10
2017 British Columbia 0 16 44 27 12 0 0 39 16 25
2017 Nova Scotia 11 19 40 10 10 0 10 22 33 10
2014 National Capital Region 4 15 41 29 8 1 2 38 19 140
2014 Ontario (excluding National Capital Region) 7 15 57 13 0 7 0 14 24 14
2014 Quebec (excluding National Capital Region) 21 10 50 20 0 0 0 20 31 10
2014 British Columbia 13 29 46 13 0 0 0 13 42 24

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 3 16 27 37 15 1 1 53 20 170
2018 Ontario (excluding National Capital Region) 7 5 39 20 29 0 0 49 12 20
2018 Quebec (excluding National Capital Region) 7 45 40 7 0 0 0 7 52 13
2018 British Columbia 4 7 24 54 11 0 0 65 11 26
2018 Alberta 10 10 50 20 0 0 10 22 22 10
2018 Nova Scotia 0 0 42 33 25 0 0 58 0 12
2017 National Capital Region 3 15 30 27 16 3 5 47 20 156
2017 Ontario (excluding National Capital Region) 11 20 40 20 9 0 0 30 31 20
2017 Quebec (excluding National Capital Region) 10 50 30 10 0 0 0 10 60 10
2017 British Columbia 0 12 20 45 23 0 0 68 12 25
2017 Nova Scotia 10 19 31 10 20 0 10 33 32 10
2014 National Capital Region 4 9 33 33 18 2 1 52 14 141
2014 Ontario (excluding National Capital Region) 15 29 21 35 0 0 0 35 44 14
2014 Quebec (excluding National Capital Region) 10 21 40 29 0 0 0 29 31 10
2014 British Columbia 4 25 26 33 12 0 0 45 29 24

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 9 20 33 23 13 0 2 37 30 170
2018 Ontario (excluding National Capital Region) 21 11 21 26 21 0 0 47 32 19
2018 Quebec (excluding National Capital Region) 15 30 22 22 10 0 0 33 45 13
2018 British Columbia 15 37 24 20 4 0 0 24 52 26
2018 Nova Scotia 17 25 25 17 17 0 0 33 42 12
2017 National Capital Region 7 27 33 18 11 1 2 30 36 155
2017 Ontario (excluding National Capital Region) 20 26 31 10 9 0 4 20 48 20
2017 Quebec (excluding National Capital Region) 20 30 40 10 0 0 0 10 50 10
2017 British Columbia 4 27 33 24 12 0 0 36 31 25
2017 Nova Scotia 30 40 10 0 10 0 10 11 78 10
2014 National Capital Region 8 22 36 24 6 1 3 32 31 140
2014 Ontario (excluding National Capital Region) 29 29 29 14 0 0 0 14 57 14
2014 Quebec (excluding National Capital Region) 31 31 29 9 0 0 0 9 62 10
2014 British Columbia 25 37 25 13 0 0 0 13 62 24

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 28 35 22 6 0 1 29 36 168
2018 Ontario (excluding National Capital Region) 5 26 42 5 21 0 0 26 32 19
2018 Quebec (excluding National Capital Region) 22 48 30 0 0 0 0 0 70 13
2018 British Columbia 4 28 54 15 0 0 0 15 31 26
2018 Alberta 10 30 40 20 0 0 0 20 40 10
2018 Nova Scotia 0 25 33 25 17 0 0 42 25 12
2017 National Capital Region 7 21 39 23 8 0 2 32 28 156
2017 Ontario (excluding National Capital Region) 5 15 62 10 8 0 0 18 20 20
2017 Quebec (excluding National Capital Region) 20 20 60 0 0 0 0 0 40 10
2017 British Columbia 0 18 57 21 3 0 0 25 18 24
2017 Nova Scotia 0 51 10 20 10 0 10 33 56 10
2014 National Capital Region 7 17 34 28 11 1 2 41 24 140
2014 Ontario (excluding National Capital Region) 0 36 50 14 0 0 0 14 36 14
2014 Quebec (excluding National Capital Region) 21 21 39 20 0 0 0 20 41 10
2014 British Columbia 17 41 37 4 0 0 0 4 58 24

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 9 22 35 21 11 1 2 33 32 170
2018 Ontario (excluding National Capital Region) 11 21 37 0 32 0 0 32 32 19
2018 Quebec (excluding National Capital Region) 7 48 22 15 7 0 0 22 55 13
2018 British Columbia 4 29 30 30 7 0 0 37 33 26
2018 Alberta 40 40 10 0 10 0 0 10 80 10
2018 Nova Scotia 0 17 33 25 25 0 0 50 17 12
2017 National Capital Region 9 19 30 22 14 2 4 39 30 155
2017 Ontario (excluding National Capital Region) 21 25 26 19 5 0 4 25 48 20
2017 Quebec (excluding National Capital Region) 10 10 60 10 0 10 0 11 22 10
2017 British Columbia 4 12 44 21 15 0 4 37 16 25
2017 Nova Scotia 10 21 20 10 20 0 20 37 38 10
2014 National Capital Region 4 17 29 32 13 1 4 47 22 140
2014 Ontario (excluding National Capital Region) 7 22 28 21 7 15 0 33 35 14
2014 Quebec (excluding National Capital Region) 10 30 31 20 0 0 9 21 44 10
2014 British Columbia 25 45 26 0 4 0 0 4 70 24

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 6 13 32 33 13 1 3 47 20 167
2018 Ontario (excluding National Capital Region) 17 15 21 21 21 5 0 44 35 19
2018 Quebec (excluding National Capital Region) 7 37 45 10 0 0 0 10 45 13
2018 British Columbia 4 20 24 30 22 0 0 52 24 26
2018 Alberta 0 20 70 0 0 10 0 0 22 10
2018 Nova Scotia 0 0 50 17 33 0 0 50 0 12
2017 National Capital Region 10 17 32 24 9 1 6 36 29 156
2017 Ontario (excluding National Capital Region) 31 41 14 5 5 0 4 11 75 20
2017 Quebec (excluding National Capital Region) 0 60 20 20 0 0 0 20 60 10
2017 British Columbia 0 8 48 28 16 0 0 44 8 25
2017 Nova Scotia 0 41 40 0 10 0 10 11 45 10
2014 National Capital Region 6 14 26 31 17 2 4 51 21 140
2014 Ontario (excluding National Capital Region) 43 21 22 7 7 0 0 13 65 14
2014 Quebec (excluding National Capital Region) 0 21 50 30 0 0 0 30 21 10
2014 British Columbia 13 50 25 8 4 0 0 12 63 24

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 17 36 26 11 1 1 38 25 170
2018 Ontario (excluding National Capital Region) 16 11 32 21 16 5 0 39 28 19
2018 Quebec (excluding National Capital Region) 7 15 63 7 0 7 0 8 24 13
2018 British Columbia 7 7 51 26 7 0 0 34 15 26
2018 Alberta 0 10 70 20 0 0 0 20 10 10
2018 Nova Scotia 0 42 25 25 8 0 0 33 42 12
2017 National Capital Region 6 18 36 19 15 2 4 36 26 155
2017 Ontario (excluding National Capital Region) 15 20 40 20 0 0 4 21 37 20
2017 Quebec (excluding National Capital Region) 0 10 70 20 0 0 0 20 10 10
2017 British Columbia 4 16 33 23 19 0 4 44 21 25
2014 National Capital Region 4 16 44 23 9 1 3 34 21 140
2014 Ontario (excluding National Capital Region) 22 28 21 15 7 7 0 23 54 14
2014 Quebec (excluding National Capital Region) 0 51 21 20 9 0 0 29 51 10
2014 British Columbia 25 25 37 13 0 0 0 13 50 24

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 47 30 9 9 5 0 0 77 14 167
2018 Ontario (excluding National Capital Region) 44 29 26 0 0 0 0 74 0 20
2018 Quebec (excluding National Capital Region) 48 22 7 22 0 0 0 70 22 13
2018 British Columbia 66 22 7 0 4 0 0 89 4 26
2018 Alberta 50 40 10 0 0 0 0 90 0 10
2018 Nova Scotia 67 8 8 8 8 0 0 75 17 12
2017 National Capital Region 57 28 5 6 3 1 0 86 9 156
2017 Ontario (excluding National Capital Region) 34 34 5 10 16 0 0 69 26 20
2017 Quebec (excluding National Capital Region) 50 40 10 0 0 0 0 90 0 10
2017 British Columbia 59 33 8 0 0 0 0 92 0 25
2017 Nova Scotia 49 51 0 0 0 0 0 100 0 10
2014 National Capital Region 49 31 8 8 3 1 0 81 11 141
2014 Ontario (excluding National Capital Region) 71 21 0 7 0 0 0 93 7 14
2014 Quebec (excluding National Capital Region) 39 40 10 10 0 0 0 79 10 10
2014 British Columbia 67 25 9 0 0 0 0 91 0 24

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 56 27 11 5 1 0 0 83 6 168
2018 Ontario (excluding National Capital Region) 69 21 10 0 0 0 0 90 0 20
2018 Quebec (excluding National Capital Region) 55 37 7 0 0 0 0 93 0 13
2018 British Columbia 74 15 4 0 7 0 0 89 7 26
2018 Alberta 40 60 0 0 0 0 0 100 0 10
2018 Nova Scotia 92 0 0 0 8 0 0 92 8 12
2017 National Capital Region 61 31 7 1 1 0 0 92 1 156
2017 Ontario (excluding National Capital Region) 44 41 0 0 16 0 0 84 16 20
2017 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 10
2017 British Columbia 63 37 0 0 0 0 0 100 0 25
2017 Nova Scotia 79 21 0 0 0 0 0 100 0 10
2014 National Capital Region 55 34 5 6 1 0 0 89 6 141
2014 Ontario (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 13
2014 Quebec (excluding National Capital Region) 29 41 0 21 9 0 0 70 30 10
2014 British Columbia 71 25 0 0 4 0 0 96 4 24

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 53 32 8 6 1 0 0 85 6 168
2018 Ontario (excluding National Capital Region) 49 29 10 7 0 5 0 83 7 20
2018 Quebec (excluding National Capital Region) 33 52 7 7 0 0 0 85 7 13
2018 British Columbia 63 26 4 0 7 0 0 89 7 26
2018 Alberta 50 50 0 0 0 0 0 100 0 10
2018 Nova Scotia 67 25 0 0 8 0 0 92 8 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 46 36 10 2 2 3 0 85 4 170
2018 Ontario (excluding National Capital Region) 49 20 31 0 0 0 0 69 0 20
2018 Quebec (excluding National Capital Region) 15 40 22 15 0 0 7 60 16 13
2018 British Columbia 56 33 4 8 0 0 0 88 8 25
2018 Alberta 50 50 0 0 0 0 0 100 0 10
2018 Nova Scotia 58 25 8 0 0 8 0 91 0 12
2017 National Capital Region 45 37 8 3 1 6 0 88 4 156
2017 Ontario (excluding National Capital Region) 49 25 16 0 0 10 0 82 0 20
2017 Quebec (excluding National Capital Region) 30 50 10 10 0 0 0 80 10 10
2017 British Columbia 59 24 8 4 0 4 0 87 4 25
2017 Nova Scotia 0 69 11 0 0 20 0 87 0 10
2014 National Capital Region 52 32 9 1 2 4 0 88 3 141
2014 Ontario (excluding National Capital Region) 50 21 14 0 0 15 0 84 0 14
2014 Quebec (excluding National Capital Region) 19 51 10 10 0 10 0 77 12 10
2014 British Columbia 28 41 17 4 0 9 0 76 5 24

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 37 8 2 1 2 0 89 2 169
2018 Ontario (excluding National Capital Region) 54 29 7 10 0 0 0 83 10 20
2018 Quebec (excluding National Capital Region) 22 48 15 7 7 0 0 70 15 13
2018 British Columbia 57 35 0 4 4 0 0 92 8 25
2018 Alberta 60 40 0 0 0 0 0 100 0 10
2018 Nova Scotia 58 25 8 0 0 8 0 91 0 12
2017 National Capital Region 48 39 5 2 1 4 0 91 3 156
2017 Ontario (excluding National Capital Region) 34 30 5 15 15 0 0 64 31 20
2017 Quebec (excluding National Capital Region) 20 70 0 10 0 0 0 90 10 10
2017 British Columbia 58 29 4 8 0 0 0 87 8 25
2017 Nova Scotia 39 51 10 0 0 0 0 90 0 10
2014 National Capital Region 53 36 4 4 1 1 0 91 6 141
2014 Ontario (excluding National Capital Region) 29 42 7 15 0 7 0 76 16 14
2014 Quebec (excluding National Capital Region) 19 71 10 0 0 0 0 90 0 10
2014 British Columbia 40 43 9 9 0 0 0 83 9 23

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 59 34 3 2 1 0 0 93 3 169
2018 Ontario (excluding National Capital Region) 59 20 12 10 0 0 0 79 10 20
2018 Quebec (excluding National Capital Region) 30 55 7 7 0 0 0 85 7 13
2018 British Columbia 57 39 0 0 4 0 0 96 4 25
2018 Alberta 70 10 10 10 0 0 0 80 10 10
2018 Nova Scotia 75 25 0 0 0 0 0 100 0 12
2017 National Capital Region 62 32 5 1 1 0 0 93 2 156
2017 Ontario (excluding National Capital Region) 49 20 10 15 5 0 0 69 20 20
2017 Quebec (excluding National Capital Region) 20 80 0 0 0 0 0 100 0 10
2017 British Columbia 71 21 8 0 0 0 0 92 0 25
2017 Nova Scotia 59 30 11 0 0 0 0 89 0 10
2014 National Capital Region 58 35 2 2 2 0 0 94 4 141
2014 Ontario (excluding National Capital Region) 64 21 0 15 0 0 0 85 15 14
2014 Quebec (excluding National Capital Region) 19 71 10 0 0 0 0 90 0 10
2014 British Columbia 50 29 13 4 4 0 0 79 8 24

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 33 16 11 6 5 2 65 18 168
2018 Ontario (excluding National Capital Region) 34 26 20 0 0 20 0 76 0 20
2018 Quebec (excluding National Capital Region) 30 30 7 18 7 0 7 65 27 13
2018 British Columbia 46 31 7 4 4 7 0 84 8 26
2018 Alberta 20 40 10 20 0 10 0 67 22 10
2018 Nova Scotia 8 50 8 0 8 8 17 78 11 12
2017 National Capital Region 34 29 13 10 3 7 3 70 15 156
2017 Ontario (excluding National Capital Region) 19 31 9 10 10 15 5 63 25 20
2017 Quebec (excluding National Capital Region) 20 20 40 10 0 10 0 45 11 10
2017 British Columbia 35 37 0 12 0 9 7 86 14 25
2017 Nova Scotia 20 41 10 0 0 20 10 86 0 10
2014 National Capital Region 30 27 14 9 6 8 6 66 17 140
2014 Ontario (excluding National Capital Region) 29 42 22 0 0 7 0 76 0 14
2014 Quebec (excluding National Capital Region) 39 0 21 31 9 0 0 39 40 10
2014 British Columbia 42 46 4 4 0 4 0 91 4 24

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 28 16 10 4 1 3 68 15 170
2018 Ontario (excluding National Capital Region) 46 20 10 0 10 15 0 77 12 20
2018 Quebec (excluding National Capital Region) 15 15 22 33 15 0 0 30 48 13
2018 British Columbia 59 30 7 4 0 0 0 89 4 26
2018 Alberta 60 40 0 0 0 0 0 100 0 10
2018 Nova Scotia 50 33 17 0 0 0 0 83 0 12
2017 National Capital Region 37 36 11 9 3 4 0 77 12 156
2017 Ontario (excluding National Capital Region) 45 15 16 9 15 0 0 60 24 20
2017 Quebec (excluding National Capital Region) 10 60 10 20 0 0 0 70 20 10
2017 British Columbia 71 16 9 4 0 0 0 87 4 25
2017 Nova Scotia 39 50 11 0 0 0 0 89 0 10
2014 National Capital Region 48 33 5 10 4 0 0 81 14 141
2014 Ontario (excluding National Capital Region) 35 36 21 0 7 0 0 71 7 14
2014 Quebec (excluding National Capital Region) 9 50 10 21 0 10 0 65 23 10
2014 British Columbia 33 37 13 17 0 0 0 71 17 24

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 39 36 19 3 2 1 0 76 5 169
2018 Ontario (excluding National Capital Region) 44 36 10 5 0 5 0 85 5 20
2018 Quebec (excluding National Capital Region) 7 33 37 15 0 7 0 43 16 13
2018 British Columbia 65 31 0 0 4 0 0 96 4 26
2018 Alberta 50 40 10 0 0 0 0 90 0 10
2018 Nova Scotia 58 33 0 8 0 0 0 92 8 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 23 24 23 6 6 15 2 57 15 170
2018 Ontario (excluding National Capital Region) 25 17 15 10 20 15 0 48 35 20
2018 Quebec (excluding National Capital Region) 7 15 22 25 7 15 7 29 42 13
2018 British Columbia 26 20 16 19 4 15 0 54 26 26
2018 Alberta 20 40 30 10 0 0 0 60 10 10
2018 Nova Scotia 25 33 17 0 8 8 8 70 10 12
2017 National Capital Region 24 20 17 12 6 17 4 55 23 156
2017 Ontario (excluding National Capital Region) 25 5 5 15 36 14 0 34 60 20
2017 Quebec (excluding National Capital Region) 20 10 20 20 20 10 0 34 44 10
2017 British Columbia 39 20 17 0 8 13 4 70 10 25
2017 Nova Scotia 20 20 21 10 0 30 0 56 14 10
2014 National Capital Region 24 17 19 13 9 14 4 50 27 141
2014 Ontario (excluding National Capital Region) 13 21 21 15 15 15 0 40 34 14
2014 Quebec (excluding National Capital Region) 0 9 20 40 0 31 0 13 58 10
2014 British Columbia 8 21 33 17 21 0 0 30 37 24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 11 89 169
2018 British Columbia 19 81 26
2018 Alberta 0 100 10
2018 Nova Scotia 0 100 12

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 National Capital Region 32 19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 National Capital Region 74 19

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 19

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 19

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 National Capital Region 53 19

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 National Capital Region 37 19

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 National Capital Region 42 19

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 National Capital Region 26 19

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 National Capital Region 58 19

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 National Capital Region 37 19

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 19

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 National Capital Region 53 19

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 National Capital Region 32 19

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 68 19

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 32 19

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 19

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 19

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 32 19

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 26 19

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 26 19

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 19

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 19

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 32 19

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 32 19

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 26 19

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 20 18 18 6 2 33 3 60 12 170
2018 Ontario (excluding National Capital Region) 20 7 5 10 0 44 15 64 24 20
2018 Quebec (excluding National Capital Region) 0 0 10 30 7 30 22 0 79 13
2018 British Columbia 22 11 13 4 7 39 4 59 20 26
2018 Alberta 0 40 10 10 0 30 10 67 17 10
2018 Nova Scotia 25 0 17 0 0 50 8 60 0 12
2017 National Capital Region 22 17 9 5 3 38 7 70 14 156
2017 Ontario (excluding National Capital Region) 20 0 30 10 5 29 5 30 24 20
2017 British Columbia 17 20 16 4 0 36 7 65 8 25
2017 Nova Scotia 10 20 20 0 0 30 20 60 0 10
2014 National Capital Region 12 15 16 6 5 36 10 50 19 141
2014 Ontario (excluding National Capital Region) 0 14 15 7 7 50 7 32 34 14
2014 Quebec (excluding National Capital Region) 0 0 31 0 9 50 9 0 23 10
2014 British Columbia 13 16 16 9 4 30 13 50 23 24

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 31 17 3 3 8 1 74 7 169
2018 Ontario (excluding National Capital Region) 34 21 10 5 5 25 0 74 13 20
2018 Quebec (excluding National Capital Region) 15 30 10 30 7 7 0 49 40 13
2018 British Columbia 46 31 15 4 4 0 0 78 7 26
2018 Alberta 20 50 30 0 0 0 0 70 0 10
2018 Nova Scotia 42 42 8 0 0 8 0 91 0 12
2017 National Capital Region 35 31 13 5 2 14 1 77 8 156
2017 Ontario (excluding National Capital Region) 25 10 34 20 0 5 5 39 23 20
2017 British Columbia 44 28 12 4 0 9 3 82 5 25
2017 Nova Scotia 10 60 20 0 0 10 0 78 0 10
2014 National Capital Region 30 28 13 6 3 17 2 72 12 141
2014 Ontario (excluding National Capital Region) 14 7 50 7 7 14 0 25 17 14
2014 Quebec (excluding National Capital Region) 19 0 31 0 9 41 0 32 16 10
2014 British Columbia 16 25 25 13 4 13 4 49 20 24

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 6 94 169
2018 Quebec (excluding National Capital Region) 0 100 11
2018 Nova Scotia 0 100 12

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 50 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 14 21 2 2 35 4 58 7 170
2018 Ontario (excluding National Capital Region) 25 12 5 0 0 49 10 88 0 20
2018 Quebec (excluding National Capital Region) 0 10 15 15 0 45 15 25 37 13
2018 British Columbia 16 0 17 0 4 52 12 43 11 25
2018 Alberta 10 40 10 0 0 30 10 83 0 10
2018 Nova Scotia 17 0 8 0 0 67 8 67 0 12
2017 National Capital Region 19 14 13 0 1 44 9 71 1 156
2017 Ontario (excluding National Capital Region) 15 10 30 5 0 34 5 41 9 20
2017 Quebec (excluding National Capital Region) 0 0 30 0 0 70 0 0 0 10
2017 British Columbia 8 8 16 0 0 53 15 50 0 25
2017 Nova Scotia 10 10 31 0 0 49 0 39 0 10
2014 National Capital Region 15 9 13 1 1 45 15 60 7 141
2014 Ontario (excluding National Capital Region) 15 7 29 0 0 43 7 43 0 14
2014 Quebec (excluding National Capital Region) 0 0 40 0 0 50 9 0 0 10
2014 British Columbia 4 4 20 0 4 54 13 25 13 24

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 38 31 15 3 2 10 1 77 6 169
2018 Ontario (excluding National Capital Region) 39 21 10 0 0 29 0 86 0 20
2018 Quebec (excluding National Capital Region) 7 48 30 7 0 7 0 60 8 13
2018 British Columbia 52 29 12 4 0 4 0 84 4 25
2018 Alberta 20 60 20 0 0 0 0 80 0 10
2018 Nova Scotia 33 50 8 0 0 8 0 91 0 12
2017 National Capital Region 35 34 12 0 1 17 1 85 1 156
2017 Ontario (excluding National Capital Region) 29 15 31 0 10 10 5 52 12 20
2017 Quebec (excluding National Capital Region) 20 20 30 10 0 20 0 50 13 10
2017 British Columbia 44 29 16 0 0 8 3 82 0 25
2017 Nova Scotia 10 40 31 0 0 20 0 62 0 10
2014 National Capital Region 35 24 13 2 1 21 3 78 4 141
2014 Ontario (excluding National Capital Region) 29 0 29 7 0 35 0 44 11 14
2014 Quebec (excluding National Capital Region) 19 0 51 0 0 31 0 27 0 10
2014 British Columbia 12 37 17 4 4 25 0 66 12 24
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 71 15 10 3 1 0 0 86 4 170
2018 Ontario (excluding National Capital Region) 54 20 5 5 17 0 0 74 21 20
2018 Quebec (excluding National Capital Region) 45 40 7 0 7 0 0 85 7 13
2018 British Columbia 85 11 0 0 4 0 0 96 4 26
2018 Alberta 70 30 0 0 0 0 0 100 0 10
2018 Nova Scotia 83 8 0 0 0 8 0 100 0 12
2017 National Capital Region 69 22 3 1 2 3 0 93 4 156
2017 Ontario (excluding National Capital Region) 39 40 10 0 10 0 0 79 10 20
2017 Quebec (excluding National Capital Region) 70 20 0 10 0 0 0 90 10 10
2017 British Columbia 75 17 8 0 0 0 0 92 0 25
2017 Nova Scotia 59 31 11 0 0 0 0 89 0 10

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 43 38 12 3 3 1 0 82 6 169
2018 Ontario (excluding National Capital Region) 25 36 20 10 10 0 0 61 20 20
2018 Quebec (excluding National Capital Region) 0 45 37 18 0 0 0 45 18 13
2018 British Columbia 43 50 7 0 0 0 0 93 0 26
2018 Alberta 20 60 0 10 10 0 0 80 20 10
2018 Nova Scotia 42 42 8 0 8 0 0 83 8 12
2017 National Capital Region 31 49 10 4 3 1 0 82 8 156
2017 Ontario (excluding National Capital Region) 15 29 26 20 10 0 0 44 31 20
2017 Quebec (excluding National Capital Region) 30 30 40 0 0 0 0 60 0 10
2017 British Columbia 39 49 4 8 0 0 0 88 8 25
2017 Nova Scotia 40 51 0 0 10 0 0 90 10 10

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 33 40 14 6 5 2 0 75 11 169
2018 Ontario (excluding National Capital Region) 25 39 7 25 5 0 0 64 29 20
2018 Quebec (excluding National Capital Region) 7 15 37 25 7 7 0 24 35 13
2018 British Columbia 40 45 7 7 0 0 0 85 7 26
2018 Alberta 10 50 10 20 10 0 0 60 30 10
2018 Nova Scotia 75 17 8 0 0 0 0 92 0 12
2017 National Capital Region 23 47 15 10 4 1 0 71 14 156
2017 Ontario (excluding National Capital Region) 10 19 20 25 21 5 0 30 48 20
2017 Quebec (excluding National Capital Region) 20 50 30 0 0 0 0 70 0 10
2017 British Columbia 47 29 16 8 0 0 0 76 8 25
2017 Nova Scotia 40 60 0 0 0 0 0 100 0 10

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 12 33 24 16 14 0 2 45 30 170
2018 Ontario (excluding National Capital Region) 39 31 5 10 15 0 0 71 25 20
2018 Quebec (excluding National Capital Region) 22 25 22 22 7 0 0 48 30 13
2018 British Columbia 11 22 31 20 15 0 0 34 35 26
2018 Alberta 0 10 60 20 10 0 0 10 30 10
2018 Nova Scotia 42 17 25 0 17 0 0 58 17 12
2017 National Capital Region 13 23 26 19 18 0 1 36 38 156
2017 Ontario (excluding National Capital Region) 5 21 25 9 30 0 9 28 44 20
2017 Quebec (excluding National Capital Region) 10 10 10 30 40 0 0 20 70 10
2017 British Columbia 0 23 16 28 33 0 0 23 61 25
2017 Nova Scotia 30 51 10 0 10 0 0 80 10 10

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 7 31 27 24 11 0 1 38 35 170
2018 Ontario (excluding National Capital Region) 15 15 26 20 25 0 0 29 44 20
2018 Quebec (excluding National Capital Region) 0 15 33 22 30 0 0 15 52 13
2018 British Columbia 4 26 26 40 4 0 0 30 44 26
2018 Alberta 0 0 30 40 30 0 0 0 70 10
2018 Nova Scotia 25 25 33 17 0 0 0 50 17 12
2017 National Capital Region 10 27 32 19 12 0 0 37 31 156
2017 Ontario (excluding National Capital Region) 5 34 10 41 10 0 0 39 51 20
2017 Quebec (excluding National Capital Region) 10 10 40 30 10 0 0 20 40 10
2017 British Columbia 7 33 36 20 4 0 0 40 24 25
2017 Nova Scotia 29 11 20 30 0 10 0 44 33 10

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 14 29 25 24 8 0 1 43 32 169
2018 Ontario (excluding National Capital Region) 21 20 20 29 5 0 5 43 36 20
2018 Quebec (excluding National Capital Region) 0 0 70 0 30 0 0 0 30 13
2018 British Columbia 7 24 30 35 4 0 0 31 39 26
2018 Alberta 10 20 40 20 10 0 0 30 30 10
2018 Nova Scotia 17 50 25 8 0 0 0 67 8 12
2017 National Capital Region 14 29 30 19 7 0 1 44 26 156
2017 Ontario (excluding National Capital Region) 13 31 10 41 5 0 0 44 46 20
2017 Quebec (excluding National Capital Region) 0 20 60 10 10 0 0 20 20 10
2017 British Columbia 11 37 31 17 4 0 0 48 21 25
2017 Nova Scotia 10 31 19 30 0 10 0 45 34 10

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 16 24 29 19 12 0 1 40 31 170
2018 Ontario (excluding National Capital Region) 15 29 25 17 15 0 0 44 31 20
2018 Quebec (excluding National Capital Region) 0 7 48 15 22 0 7 8 40 13
2018 British Columbia 4 34 31 24 7 0 0 37 31 26
2018 Alberta 0 10 0 40 50 0 0 10 90 10
2018 Nova Scotia 33 42 25 0 0 0 0 75 0 12
2017 National Capital Region 19 27 24 15 14 1 0 47 30 155
2017 Ontario (excluding National Capital Region) 0 30 25 31 5 0 9 33 40 20
2017 Quebec (excluding National Capital Region) 0 20 60 10 10 0 0 20 20 10
2017 British Columbia 19 33 17 19 12 0 0 52 31 25
2017 Nova Scotia 10 11 39 20 11 10 0 23 34 10

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 31 19 8 4 0 1 69 12 170
2018 Ontario (excluding National Capital Region) 29 25 17 15 5 0 10 60 22 20
2018 Quebec (excluding National Capital Region) 15 33 7 30 15 0 0 48 45 13
2018 British Columbia 41 19 24 13 4 0 0 60 16 26
2018 Alberta 10 30 0 50 10 0 0 40 60 10
2018 Nova Scotia 33 67 0 0 0 0 0 100 0 12
2017 National Capital Region 35 34 16 7 5 0 4 72 12 156
2017 Ontario (excluding National Capital Region) 23 25 30 16 5 0 0 49 21 20
2017 Quebec (excluding National Capital Region) 30 50 10 10 0 0 0 80 10 10
2017 British Columbia 23 52 13 12 0 0 0 74 12 25
2017 Nova Scotia 31 19 30 11 0 10 0 55 12 10

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 26 28 7 8 0 0 57 15 169
2018 Ontario (excluding National Capital Region) 15 34 10 17 20 0 5 52 38 20
2018 Quebec (excluding National Capital Region) 22 25 22 22 7 0 0 48 30 13
2018 British Columbia 11 26 31 28 4 0 0 37 31 26
2018 Alberta 0 30 0 60 10 0 0 30 70 10
2018 Nova Scotia 25 50 17 8 0 0 0 75 8 12
2017 National Capital Region 27 31 22 12 8 1 0 58 20 154
2017 Ontario (excluding National Capital Region) 19 25 20 10 26 0 0 44 36 20
2017 Quebec (excluding National Capital Region) 30 40 30 0 0 0 0 70 0 10
2017 British Columbia 7 56 25 8 4 0 0 63 12 25
2017 Nova Scotia 19 50 20 11 0 0 0 70 11 10

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 36 21 7 3 0 2 69 10 167
2018 Ontario (excluding National Capital Region) 39 10 31 10 5 0 5 52 15 20
2018 Quebec (excluding National Capital Region) 15 22 45 18 0 0 0 37 18 13
2018 British Columbia 12 36 40 8 4 0 0 48 12 25
2018 Alberta 30 30 40 0 0 0 0 60 0 10
2018 Nova Scotia 25 42 25 8 0 0 0 67 8 12
2017 National Capital Region 34 31 23 7 5 0 0 65 12 154
2017 Ontario (excluding National Capital Region) 24 35 21 20 0 0 0 59 20 20
2017 Quebec (excluding National Capital Region) 20 60 20 0 0 0 0 80 0 10
2017 British Columbia 20 47 21 8 4 0 0 68 12 25
2017 Nova Scotia 39 20 30 11 0 0 0 60 11 10

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 41 28 9 4 0 1 58 13 167
2018 Ontario (excluding National Capital Region) 26 44 15 10 5 0 0 71 15 20
2018 Quebec (excluding National Capital Region) 0 37 48 7 7 0 0 37 15 13
2018 British Columbia 12 48 29 12 0 0 0 60 12 25
2018 Alberta 10 50 30 10 0 0 0 60 10 10
2018 Nova Scotia 25 58 17 0 0 0 0 83 0 12
2017 National Capital Region 23 31 29 12 5 1 0 54 17 154
2017 Ontario (excluding National Capital Region) 9 45 16 20 10 0 0 54 30 20
2017 Quebec (excluding National Capital Region) 20 30 20 30 0 0 0 50 30 10
2017 British Columbia 19 60 13 4 4 0 0 79 8 25
2017 Nova Scotia 20 30 31 20 0 0 0 50 20 10

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 25 30 29 9 6 0 1 55 15 168
2018 Ontario (excluding National Capital Region) 15 41 29 10 5 0 0 56 15 20
2018 Quebec (excluding National Capital Region) 7 52 25 0 15 0 0 60 15 13
2018 British Columbia 9 52 27 12 0 0 0 61 12 25
2018 Alberta 10 30 60 0 0 0 0 40 0 10
2018 Nova Scotia 33 58 8 0 0 0 0 92 0 12
2017 National Capital Region 31 33 23 5 6 0 1 65 12 154
2017 Ontario (excluding National Capital Region) 18 31 15 20 16 0 0 49 36 20
2017 Quebec (excluding National Capital Region) 10 40 30 20 0 0 0 50 20 10
2017 British Columbia 21 55 16 4 4 0 0 76 8 25
2017 Nova Scotia 29 20 31 20 0 0 0 50 20 10

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 25 32 24 14 4 0 1 58 18 168
2018 Ontario (excluding National Capital Region) 31 49 15 5 0 0 0 80 5 20
2018 Quebec (excluding National Capital Region) 16 60 8 16 0 0 0 76 16 12
2018 British Columbia 4 46 26 24 0 0 0 50 24 24
2018 Nova Scotia 33 50 17 0 0 0 0 83 0 12
2017 National Capital Region 26 40 19 12 3 0 0 66 15 154
2017 Ontario (excluding National Capital Region) 23 26 36 15 0 0 0 49 15 20
2017 Quebec (excluding National Capital Region) 30 30 10 30 0 0 0 60 30 10
2017 British Columbia 16 44 28 8 4 0 0 60 12 25
2017 Nova Scotia 20 29 21 30 0 0 0 49 30 10

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 18 16 6 5 0 2 73 11 167
2018 Ontario (excluding National Capital Region) 71 29 0 0 0 0 0 100 0 20
2018 Quebec (excluding National Capital Region) 40 45 15 0 0 0 0 85 0 13
2018 British Columbia 65 27 4 4 0 0 0 92 4 25
2018 Alberta 40 40 20 0 0 0 0 80 0 10
2018 Nova Scotia 58 8 17 8 8 0 0 67 17 12
2017 National Capital Region 61 21 11 5 1 0 0 83 6 156
2017 Ontario (excluding National Capital Region) 49 10 26 10 5 0 0 59 15 20
2017 Quebec (excluding National Capital Region) 60 10 20 0 10 0 0 70 10 10
2017 British Columbia 52 40 8 0 0 0 0 92 0 25
2017 Nova Scotia 50 40 0 0 0 0 10 100 0 10

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 71 16 4 2 2 2 4 92 4 166
2018 Ontario (excluding National Capital Region) 85 10 5 0 0 0 0 95 0 20
2018 Quebec (excluding National Capital Region) 85 7 0 0 0 7 0 100 0 13
2018 British Columbia 73 19 4 0 4 0 0 92 4 25
2018 Alberta 70 20 0 0 0 0 10 100 0 10
2018 Nova Scotia 83 0 8 0 0 0 8 91 0 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 74 10 4 5 1 2 4 89 7 166
2018 Ontario (excluding National Capital Region) 79 10 7 0 5 0 0 88 5 20
2018 Quebec (excluding National Capital Region) 60 7 18 7 7 0 0 67 15 13
2018 British Columbia 81 12 4 0 4 0 0 92 4 25
2018 Alberta 60 30 10 0 0 0 0 90 0 10
2018 Nova Scotia 100 0 0 0 0 0 0 100 0 12
2017 National Capital Region 80 10 5 2 1 1 2 92 3 156
2017 Ontario (excluding National Capital Region) 64 5 10 5 0 5 10 81 6 20
2017 Quebec (excluding National Capital Region) 70 20 0 10 0 0 0 90 10 10
2017 British Columbia 84 8 4 4 0 0 0 92 4 25
2017 Nova Scotia 90 0 0 0 0 0 10 100 0 10

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 59 24 12 2 1 0 2 85 3 170
2018 Ontario (excluding National Capital Region) 66 15 10 5 0 5 0 85 5 20
2018 Quebec (excluding National Capital Region) 45 37 7 0 10 0 0 82 10 13
2018 British Columbia 81 16 4 0 0 0 0 96 0 25
2018 Alberta 50 40 0 0 0 0 10 100 0 10
2018 Nova Scotia 75 25 0 0 0 0 0 100 0 12
2017 National Capital Region 62 20 14 4 0 0 0 82 4 156
2017 Ontario (excluding National Capital Region) 49 20 10 5 0 0 15 82 6 20
2017 Quebec (excluding National Capital Region) 70 10 0 10 10 0 0 80 20 10
2017 British Columbia 60 28 4 8 0 0 0 88 8 25
2017 Nova Scotia 69 31 0 0 0 0 0 100 0 10

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 59 22 10 6 2 0 1 82 8 170
2018 Ontario (excluding National Capital Region) 54 36 0 0 10 0 0 90 10 20
2018 Quebec (excluding National Capital Region) 45 30 0 7 18 0 0 75 25 13
2018 British Columbia 54 24 19 4 0 0 0 78 4 26
2018 Alberta 60 30 10 0 0 0 0 90 0 10
2018 Nova Scotia 83 8 8 0 0 0 0 92 0 12
2017 National Capital Region 70 14 11 3 2 0 0 84 5 155
2017 Ontario (excluding National Capital Region) 50 24 10 0 10 0 5 78 11 20
2017 Quebec (excluding National Capital Region) 60 20 10 0 10 0 0 80 10 10
2017 British Columbia 76 16 8 0 0 0 0 92 0 25
2017 Nova Scotia 49 51 0 0 0 0 0 100 0 10

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 58 14 7 1 1 0 20 89 2 170
2018 Ontario (excluding National Capital Region) 69 5 12 5 0 0 10 82 5 20
2018 Quebec (excluding National Capital Region) 45 0 0 0 10 0 45 82 18 13
2018 British Columbia 56 29 0 0 0 0 16 100 0 25
2018 Alberta 50 10 0 0 0 0 40 100 0 10
2018 Nova Scotia 42 17 0 0 0 0 42 100 0 12
2017 National Capital Region 59 11 7 1 1 0 21 89 3 156
2017 Ontario (excluding National Capital Region) 49 20 5 0 0 0 25 93 0 20
2017 Quebec (excluding National Capital Region) 50 10 10 0 0 0 30 86 0 10
2017 British Columbia 72 16 4 0 0 0 8 95 0 25
2017 Nova Scotia 59 20 0 0 0 0 21 100 0 10

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 65 21 7 2 1 1 3 89 4 169
2018 Ontario (excluding National Capital Region) 71 25 0 5 0 0 0 95 5 20
2018 Quebec (excluding National Capital Region) 52 15 33 0 0 0 0 67 0 13
2018 British Columbia 36 36 16 8 4 0 0 73 12 25
2018 Alberta 30 40 10 10 0 0 10 78 11 10
2018 Nova Scotia 42 58 0 0 0 0 0 100 0 12
2017 National Capital Region 67 17 10 1 1 1 2 87 3 155
2017 Ontario (excluding National Capital Region) 60 20 10 5 0 0 5 84 5 20
2017 Quebec (excluding National Capital Region) 10 30 50 0 10 0 0 40 10 10
2017 British Columbia 45 20 29 4 0 0 3 67 4 25
2017 Nova Scotia 50 30 20 0 0 0 0 80 0 10

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 81 9 4 2 1 0 3 93 3 169
2018 Ontario (excluding National Capital Region) 66 0 5 5 10 0 15 77 17 20
2018 Quebec (excluding National Capital Region) 82 18 0 0 0 0 0 100 0 13
2018 British Columbia 77 19 4 0 0 0 0 96 0 25
2018 Alberta 60 20 10 0 0 0 10 89 0 10
2018 Nova Scotia 67 25 0 8 0 0 0 92 8 12
2017 National Capital Region 78 8 6 3 3 0 3 88 6 156
2017 Ontario (excluding National Capital Region) 40 20 5 9 6 0 20 75 19 20
2017 Quebec (excluding National Capital Region) 70 10 0 0 10 0 10 89 11 10
2017 British Columbia 56 23 8 13 0 0 0 79 13 25
2017 Nova Scotia 60 11 0 10 10 0 10 78 22 10

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 47 31 16 3 1 0 2 80 4 170
2018 Ontario (excluding National Capital Region) 61 20 20 0 0 0 0 80 0 20
2018 Quebec (excluding National Capital Region) 48 45 7 0 0 0 0 93 0 13
2018 British Columbia 27 42 23 0 8 0 0 69 8 25
2018 Alberta 30 60 10 0 0 0 0 90 0 10
2018 Nova Scotia 67 25 8 0 0 0 0 92 0 12
2017 National Capital Region 48 29 14 6 1 1 1 78 7 156
2017 Ontario (excluding National Capital Region) 45 34 10 0 0 0 10 89 0 20
2017 Quebec (excluding National Capital Region) 30 50 20 0 0 0 0 80 0 10
2017 British Columbia 47 35 12 5 0 0 0 83 5 25
2017 Nova Scotia 40 51 0 0 0 0 10 100 0 10

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 13 25 44 14 3 0 0 38 17 170
2018 Ontario (excluding National Capital Region) 20 29 26 20 5 0 0 49 25 20
2018 Quebec (excluding National Capital Region) 0 30 40 15 15 0 0 30 30 13
2018 British Columbia 15 30 33 19 4 0 0 45 22 26
2018 Alberta 0 10 50 20 20 0 0 10 40 10
2018 Nova Scotia 17 42 42 0 0 0 0 58 0 12
2017 National Capital Region 7 30 38 19 5 0 0 37 24 156
2017 Ontario (excluding National Capital Region) 5 24 46 20 5 0 0 29 25 20
2017 Quebec (excluding National Capital Region) 0 10 80 10 0 0 0 10 10 10
2017 British Columbia 19 28 36 18 0 0 0 47 18 25
2017 Nova Scotia 10 50 40 0 0 0 0 60 0 10

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 6 21 44 19 10 0 0 29 27 168
2018 Ontario (excluding National Capital Region) 5 25 20 46 5 0 0 51 29 20
2018 Quebec (excluding National Capital Region) 7 30 48 7 7 0 0 15 37 13
2018 British Columbia 4 26 39 24 7 0 0 31 30 26
2018 Alberta 30 0 70 0 0 0 0 0 30 10
2018 Nova Scotia 0 0 58 33 8 0 0 42 0 12
2017 National Capital Region 4 28 36 23 9 0 0 32 33 156
2017 Ontario (excluding National Capital Region) 5 20 56 10 9 0 0 19 25 20
2017 Quebec (excluding National Capital Region) 0 30 30 40 0 0 0 40 30 10
2017 British Columbia 0 12 36 36 16 0 0 52 12 25
2017 Nova Scotia 11 11 59 20 0 0 0 20 21 10
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 19 28 24 15 12 3 0 20 80 170
2018 Ontario (excluding National Capital Region) 44 26 5 5 20 0 0 44 56 20
2018 Quebec (excluding National Capital Region) 33 15 15 15 22 0 0 33 67 13
2018 British Columbia 19 15 26 33 4 4 0 19 81 26
2018 Alberta 10 50 20 10 10 0 0 10 90 10
2018 Nova Scotia 58 17 0 25 0 0 0 58 42 12
2017 National Capital Region 19 22 23 15 16 5 0 20 80 156
2017 Ontario (excluding National Capital Region) 9 16 15 30 25 0 5 10 90 20
2017 Quebec (excluding National Capital Region) 10 10 10 20 50 0 0 10 90 10
2017 British Columbia 8 32 7 24 29 0 0 8 92 25
2017 Nova Scotia 29 30 11 10 0 21 0 37 63 10

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 25 134
2018 Ontario (excluding National Capital Region) 26 11
2018 British Columbia 29 20
2017 National Capital Region 30 119
2017 Ontario (excluding National Capital Region) 17 17
2017 British Columbia 35 23

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 31 134
2018 Ontario (excluding National Capital Region) 70 11
2018 British Columbia 39 20
2017 National Capital Region 43 119
2017 Ontario (excluding National Capital Region) 46 17
2017 British Columbia 61 23

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 31 134
2018 Ontario (excluding National Capital Region) 9 11
2018 British Columbia 40 20
2017 National Capital Region 26 119
2017 Ontario (excluding National Capital Region) 41 17
2017 British Columbia 35 23

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 38 134
2018 Ontario (excluding National Capital Region) 26 11
2018 British Columbia 52 20
2017 National Capital Region 57 119
2017 Ontario (excluding National Capital Region) 48 17
2017 British Columbia 66 23

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 National Capital Region 10 134
2018 Ontario (excluding National Capital Region) 18 11
2018 British Columbia 5 20
2017 National Capital Region 10 119
2017 Ontario (excluding National Capital Region) 12 17
2017 British Columbia 14 23

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 30 134
2018 Ontario (excluding National Capital Region) 44 11
2018 British Columbia 29 20

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 49 134
2018 Ontario (excluding National Capital Region) 47 11
2018 British Columbia 31 20
2017 National Capital Region 35 119
2017 Ontario (excluding National Capital Region) 29 17
2017 British Columbia 39 23

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 National Capital Region 8 37 18 11 4 23 128
2018 Ontario (excluding National Capital Region) 0 42 10 10 0 39 10
2018 British Columbia 0 30 15 7 5 42 19
2017 National Capital Region 3 50 20 11 7 10 118
2017 Ontario (excluding National Capital Region) 0 45 19 6 18 12 16
2017 British Columbia 0 36 8 23 4 29 22

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 30 70 133
2018 Ontario (excluding National Capital Region) 35 65 11
2018 British Columbia 19 81 20

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 36 19 16 12 12 0 5 58 25 170
2018 Ontario (excluding National Capital Region) 71 5 5 0 10 0 10 84 11 20
2018 Quebec (excluding National Capital Region) 40 30 0 15 7 0 7 76 24 13
2018 British Columbia 54 24 11 4 7 0 0 78 11 26
2018 Alberta 30 30 20 10 0 0 10 67 11 10
2018 Nova Scotia 50 8 8 0 8 8 17 78 11 12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 20 33 12 17 14 1 3 55 32 133
2018 Ontario (excluding National Capital Region) 9 18 9 35 30 0 0 26 65 11
2018 British Columbia 19 29 10 32 10 0 0 48 42 20
2017 National Capital Region 14 23 17 21 15 4 6 41 40 120
2017 Ontario (excluding National Capital Region) 12 13 18 24 34 0 0 24 58 17
2017 British Columbia 30 27 4 17 22 0 0 57 39 23

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 4 11 22 16 37 1 8 16 59 133
2018 Ontario (excluding National Capital Region) 0 0 26 9 65 0 0 0 74 11
2018 British Columbia 0 10 10 29 47 0 5 10 80 20
2017 National Capital Region 6 10 16 21 41 1 5 17 66 119
2017 Ontario (excluding National Capital Region) 0 6 12 17 66 0 0 6 82 17
2017 British Columbia 5 9 0 26 56 4 0 14 86 23
Date modified: