2018 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 22 12 10 0 0 0 78 10 39
2018 Non-supervisor 43 34 6 11 5 0 0 78 16 121
2017 Supervisor 46 38 5 9 2 0 0 84 11 45
2017 Non-supervisor 43 35 11 5 6 0 0 78 11 144
2014 Supervisor 58 28 5 9 0 0 0 86 9 43
2014 Non-supervisor 41 37 10 10 2 0 0 78 12 138
2011 Supervisor 62 30 4 4 0 0 0 93 4 53
2011 Non-supervisor 47 40 5 7 2 0 0 86 9 129
2008 Supervisor 60 33 8 0 0 0 0 92 0 52
2008 Non-supervisor 47 37 8 5 4 0 0 83 9 133

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 33 15 10 8 0 0 68 17 39
2018 Non-supervisor 32 29 15 10 15 0 0 61 25 119
2017 Supervisor 29 42 5 15 9 0 0 71 25 45
2017 Non-supervisor 32 34 14 10 10 0 0 66 20 144

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 31 8 3 0 0 0 90 3 39
2018 Non-supervisor 61 28 5 4 2 0 0 89 6 119
2017 Supervisor 69 26 2 2 0 0 0 95 2 44
2017 Non-supervisor 58 29 8 3 2 0 0 87 5 144
2014 Supervisor 74 26 0 0 0 0 0 100 0 43
2014 Non-supervisor 63 28 5 3 1 0 0 91 4 137
2011 Supervisor 82 15 2 2 0 0 0 96 2 53
2011 Non-supervisor 67 26 5 2 0 0 0 93 2 129

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 25 8 7 3 0 0 82 10 39
2018 Non-supervisor 44 38 12 5 2 0 0 82 6 120
2017 Supervisor 55 27 9 5 4 0 0 82 9 45
2017 Non-supervisor 49 32 11 5 3 0 0 81 8 143
2014 Supervisor 58 30 5 2 2 2 0 90 5 43
2014 Non-supervisor 48 34 10 6 1 0 0 82 8 137
2011 Supervisor 76 17 6 2 0 0 0 93 2 53
2011 Non-supervisor 50 40 5 5 0 0 0 90 5 129
2008 Supervisor 62 35 4 0 0 0 0 96 0 52
2008 Non-supervisor 48 39 5 4 2 1 0 88 7 135

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 19 18 5 5 0 0 71 11 37
2018 Non-supervisor 39 20 22 6 12 1 0 60 18 122
2017 Supervisor 42 25 9 9 12 4 0 69 22 45
2017 Non-supervisor 36 26 19 11 9 0 0 62 20 144
2014 Supervisor 53 28 14 2 2 0 0 81 5 43
2014 Non-supervisor 44 25 13 11 6 1 0 70 17 138
2011 Supervisor 55 24 15 4 0 2 0 81 4 53
2011 Non-supervisor 46 30 13 6 2 1 0 78 9 129

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 21 13 10 5 0 0 72 15 38
2018 Non-supervisor 33 30 19 9 10 0 0 62 19 122
2017 Supervisor 42 32 0 14 9 4 0 76 24 45
2017 Non-supervisor 36 30 13 11 10 0 0 66 21 144
2014 Supervisor 51 30 12 7 0 0 0 81 7 43
2014 Non-supervisor 40 32 11 9 7 1 0 72 16 138
2011 Supervisor 55 26 15 4 0 0 0 82 4 53
2011 Non-supervisor 42 31 17 8 2 0 0 72 10 128
2008 Supervisor 53 29 6 8 4 0 0 82 12 51
2008 Non-supervisor 37 29 11 17 4 1 0 67 22 135

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 19 13 15 5 0 0 67 21 38
2018 Non-supervisor 37 20 19 9 9 3 3 61 19 122
2017 Supervisor 40 22 11 11 7 9 0 68 19 45
2017 Non-supervisor 36 27 12 10 9 4 3 68 20 144
2014 Supervisor 48 24 21 7 0 0 0 72 7 43
2014 Non-supervisor 41 23 14 10 8 3 1 66 19 138
2011 Supervisor 49 23 20 4 2 0 2 73 6 52
2011 Non-supervisor 43 21 17 8 5 5 1 68 14 128
2008 Supervisor 55 14 16 6 8 0 2 70 14 51
2008 Non-supervisor 37 27 14 10 7 4 1 67 18 135
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 35 2 10 2 0 3 85 13 39
2018 Non-supervisor 46 20 16 5 10 1 2 68 15 120
2017 Supervisor 42 33 11 2 7 4 0 78 10 45
2017 Non-supervisor 49 24 15 5 5 2 1 75 10 144
2014 Supervisor 42 39 10 2 2 2 2 85 5 43
2014 Non-supervisor 45 24 8 11 7 4 2 73 18 138
2011 Supervisor 52 26 11 6 0 2 4 82 6 53
2011 Non-supervisor 49 29 9 7 4 1 0 79 11 129
2008 Supervisor 42 38 4 8 6 2 0 82 14 52
2008 Non-supervisor 41 27 16 5 7 2 1 70 13 135

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 20 5 8 7 0 3 80 15 39
2018 Non-supervisor 43 30 6 12 8 0 1 73 20 119
2017 Supervisor 39 31 16 9 5 0 0 70 14 45
2017 Non-supervisor 53 16 13 9 7 0 1 70 17 144
2014 Supervisor 44 35 12 7 2 0 0 79 10 43
2014 Non-supervisor 41 32 9 8 7 3 1 75 16 138
2011 Supervisor 45 38 9 4 0 0 4 86 4 52
2011 Non-supervisor 45 33 10 8 4 0 0 78 12 128
2008 Supervisor 42 35 8 6 6 0 4 80 12 52
2008 Non-supervisor 38 36 11 5 8 1 1 75 14 135

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 26 8 10 3 0 6 78 13 38
2018 Non-supervisor 48 21 9 9 11 0 2 70 20 121
2017 Supervisor 46 31 9 5 9 0 0 77 14 45
2017 Non-supervisor 54 18 10 9 8 0 1 72 17 142
2014 Supervisor 44 33 12 7 5 0 0 77 12 43
2014 Non-supervisor 49 24 7 8 10 1 1 75 18 138

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 37 5 12 5 0 0 78 18 39
2018 Non-supervisor 27 19 18 14 13 7 1 50 30 122
2017 Supervisor 30 29 9 14 7 11 0 66 24 45
2017 Non-supervisor 19 32 14 15 13 8 0 55 30 144
2014 Supervisor 39 37 2 14 5 2 0 78 19 43
2014 Non-supervisor 30 29 11 15 4 11 0 66 21 138
2011 Supervisor 44 36 9 7 2 2 0 81 9 53
2011 Non-supervisor 32 27 16 8 5 11 1 67 15 129

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 36 5 7 10 0 0 78 18 39
2018 Non-supervisor 21 20 18 18 20 2 1 43 39 122
2017 Supervisor 30 33 13 10 11 2 0 65 22 45
2017 Non-supervisor 18 26 16 18 21 1 0 44 39 144
2014 Supervisor 30 42 10 7 9 0 2 73 17 43
2014 Non-supervisor 27 29 13 18 10 4 0 58 29 138
2011 Supervisor 47 37 8 6 2 0 0 85 8 53
2011 Non-supervisor 28 31 15 15 9 2 0 60 24 129
2008 Supervisor 29 33 15 12 10 2 0 63 22 52
2008 Non-supervisor 17 34 12 12 21 4 0 53 35 135

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 39 12 10 8 2 0 69 18 39
2018 Non-supervisor 16 22 15 24 14 7 2 42 42 122
2017 Supervisor 23 37 11 16 7 6 0 64 24 45
2017 Non-supervisor 15 18 20 23 19 4 0 35 44 144
2014 Supervisor 23 44 9 12 7 5 0 70 20 43
2014 Non-supervisor 17 29 16 24 6 7 0 50 33 138
2011 Supervisor 25 47 18 6 2 2 0 73 8 53
2011 Non-supervisor 16 37 18 19 7 3 0 54 27 129
2008 Supervisor 19 42 25 6 6 2 0 63 12 52
2008 Non-supervisor 7 30 21 19 17 5 0 39 38 135

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 49 8 2 10 0 0 79 13 39
2018 Non-supervisor 19 25 15 18 20 3 1 46 39 121
2017 Supervisor 27 40 12 7 14 0 0 67 21 45
2017 Non-supervisor 16 28 19 16 19 2 0 44 36 144
2014 Supervisor 30 37 14 9 7 2 0 69 17 43
2014 Non-supervisor 22 20 16 19 12 10 0 47 35 137
2011 Supervisor 36 36 13 7 2 6 0 76 10 53
2011 Non-supervisor 19 37 15 15 10 4 0 58 26 129
2008 Supervisor 29 46 12 8 2 4 0 78 10 52
2008 Non-supervisor 19 38 16 17 10 1 0 57 27 134
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 37 12 17 5 0 0 65 22 39
2018 Non-supervisor 35 24 17 11 14 0 0 59 25 122
2017 Supervisor 24 38 10 12 14 2 0 63 26 45
2017 Non-supervisor 28 31 13 16 10 0 1 60 27 144
2014 Supervisor 33 28 21 16 2 0 0 61 19 43
2014 Non-supervisor 26 31 15 14 12 1 1 58 26 138
2011 Supervisor 21 41 17 19 2 0 0 62 21 52
2011 Non-supervisor 21 39 20 12 9 0 0 60 20 129

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 31 5 15 2 0 0 78 17 39
2018 Non-supervisor 29 42 13 8 8 0 0 71 16 122
2017 Supervisor 35 45 5 11 5 0 0 79 16 45
2017 Non-supervisor 28 40 12 14 6 0 1 68 20 144

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 45 8 8 5 5 2 77 14 39
2018 Non-supervisor 17 13 15 15 21 16 3 38 44 120
2017 Supervisor 21 32 17 14 5 9 2 60 21 45
2017 Non-supervisor 12 20 14 12 22 16 5 40 42 144
2014 Supervisor 23 30 14 16 9 5 2 57 28 43
2014 Non-supervisor 11 19 14 16 16 22 3 39 43 138

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 38 8 5 2 2 3 84 8 39
2018 Non-supervisor 42 24 15 5 11 1 1 68 17 121
2017 Supervisor 27 42 11 9 7 2 2 72 17 45
2017 Non-supervisor 43 25 14 12 6 0 1 68 18 144
2014 Supervisor 25 42 21 9 2 0 0 67 12 43
2014 Non-supervisor 38 30 10 8 9 3 1 71 18 138
2011 Supervisor 26 40 17 13 0 0 4 69 14 53
2011 Non-supervisor 31 38 17 5 7 0 1 70 13 128
2008 Supervisor 27 44 13 10 6 0 0 71 15 52
2008 Non-supervisor 27 39 13 9 10 0 1 67 19 135

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 36 5 8 8 0 13 77 17 39
2017 Supervisor 27 28 11 7 5 11 11 71 15 45
2014 Supervisor 27 35 16 2 10 5 5 69 13 43

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 36 10 5 3 0 0 82 8 39
2018 Non-supervisor 27 32 11 15 14 0 1 59 29 122
2017 Supervisor 44 31 12 7 7 0 0 74 14 45
2017 Non-supervisor 23 32 17 20 8 0 1 55 28 144
2014 Supervisor 39 39 10 12 0 0 0 79 12 43
2014 Non-supervisor 23 38 12 17 9 1 1 62 26 138
2011 Supervisor 46 35 13 4 0 0 2 83 4 53
2011 Non-supervisor 30 44 9 10 6 1 1 74 16 128
2008 Supervisor 40 38 12 6 2 0 2 80 8 52
2008 Non-supervisor 24 43 10 13 7 0 2 68 21 135

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 30 2 0 0 0 0 98 0 39
2018 Non-supervisor 61 31 4 3 1 0 0 91 4 122
2017 Supervisor 68 25 2 5 0 0 0 93 5 45
2017 Non-supervisor 58 34 6 1 1 0 0 93 1 142
2014 Supervisor 69 28 2 0 0 0 0 98 0 43
2014 Non-supervisor 56 36 6 1 1 0 0 92 2 138
2011 Supervisor 65 30 4 2 0 0 0 95 2 53
2011 Non-supervisor 61 33 5 1 1 0 0 93 2 129
2008 Supervisor 58 37 4 2 0 0 0 94 2 52
2008 Non-supervisor 59 30 7 1 2 0 0 90 4 135

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 72 22 2 3 0 0 0 95 3 39
2018 Non-supervisor 60 32 4 4 0 0 0 92 4 121
2017 Supervisor 70 21 5 5 0 0 0 91 5 45
2017 Non-supervisor 59 35 5 1 1 0 0 94 1 142
2014 Supervisor 67 33 0 0 0 0 0 100 0 43
2014 Non-supervisor 62 32 3 2 1 0 0 94 3 138
2011 Supervisor 63 32 2 2 2 0 0 95 4 53
2011 Non-supervisor 61 35 3 1 0 0 0 95 1 129
2008 Supervisor 73 25 2 0 0 0 0 98 0 52
2008 Non-supervisor 56 36 4 4 1 0 0 92 4 135

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 35 18 8 8 0 0 67 15 39
2018 Non-supervisor 19 20 16 15 22 7 1 41 41 122
2017 Supervisor 31 39 4 12 14 0 0 70 26 45
2017 Non-supervisor 21 22 19 15 18 4 0 45 34 144
2014 Supervisor 37 25 21 2 12 2 0 64 14 43
2014 Non-supervisor 18 28 23 15 11 5 1 48 27 137
2011 Supervisor 31 35 19 9 2 4 0 68 12 53
2011 Non-supervisor 22 37 14 12 13 1 0 60 25 128
2008 Supervisor 24 41 12 8 12 2 2 67 20 51
2008 Non-supervisor 16 33 16 10 23 2 1 50 34 135

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 20 16 13 23 0 13 40 42 39
2018 Non-supervisor 8 14 19 17 33 3 6 24 55 121
2017 Supervisor 12 15 13 22 28 4 6 30 56 45
2017 Non-supervisor 8 19 20 16 30 1 7 28 50 144
2014 Supervisor 18 21 17 14 28 2 0 40 43 43
2014 Non-supervisor 10 22 13 18 25 8 4 36 49 138
2011 Supervisor 19 6 23 21 26 0 6 27 49 53
2011 Non-supervisor 5 28 14 19 28 2 3 35 50 128
2008 Supervisor 0 23 19 27 25 4 2 24 55 52
2008 Non-supervisor 7 19 16 12 42 1 2 27 56 135

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 29 5 5 7 0 0 83 12 39
2018 Non-supervisor 26 34 14 12 14 0 0 60 26 120
2017 Supervisor 40 42 7 9 2 0 0 82 12 45
2017 Non-supervisor 33 28 14 15 10 0 1 61 24 144
2014 Supervisor 37 42 12 5 5 0 0 79 10 43
2014 Non-supervisor 18 44 12 13 10 1 1 64 24 138
2011 Supervisor 54 35 5 4 0 0 2 91 4 53
2011 Non-supervisor 31 44 13 7 5 0 0 75 12 128

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 24 16 3 8 0 0 74 10 38
2018 Non-supervisor 28 26 21 13 12 0 0 54 25 119
2017 Supervisor 33 32 16 9 9 0 0 65 18 45
2017 Non-supervisor 31 36 15 7 11 0 1 67 18 144
2014 Supervisor 41 33 17 5 5 0 0 74 9 43
2014 Non-supervisor 29 33 16 9 13 1 1 63 21 138

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 32 12 7 8 0 0 73 15 39
2018 Non-supervisor 30 28 19 14 9 0 0 58 23 119
2017 Supervisor 33 40 9 14 5 0 0 72 18 45
2017 Non-supervisor 32 35 13 8 11 0 1 68 19 143
2014 Supervisor 41 43 9 2 5 0 0 84 7 43
2014 Non-supervisor 29 35 13 15 7 0 0 64 22 138
2011 Supervisor 38 43 13 6 0 0 0 81 6 53
2011 Non-supervisor 40 35 17 4 3 0 1 76 7 129

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 26 17 10 5 2 0 67 15 39
2018 Non-supervisor 17 31 19 16 11 4 1 51 29 122
2017 Supervisor 29 33 12 12 12 4 0 64 24 45
2017 Non-supervisor 20 32 21 13 12 1 1 53 25 144

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 41 12 5 3 0 0 80 8 39
2018 Non-supervisor 47 35 6 7 4 0 1 84 11 118
2017 Supervisor 33 43 8 7 7 2 0 77 14 45
2017 Non-supervisor 48 28 13 6 5 0 0 76 11 142
2014 Supervisor 42 40 14 5 0 0 0 81 5 43
2014 Non-supervisor 36 36 11 10 5 0 1 73 15 138
2011 Supervisor 37 48 8 6 2 0 0 85 7 53
2011 Non-supervisor 39 36 14 4 4 1 2 77 8 129

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 15 41 25 9 0 0 25 33 39
2018 Non-supervisor 41 35 11 9 3 0 1 76 12 119
2017 Supervisor 20 27 24 8 15 4 2 50 25 45
2017 Non-supervisor 34 38 19 2 3 2 1 75 5 144
2014 Supervisor 12 44 28 14 2 0 0 56 16 43
2014 Non-supervisor 33 39 17 6 3 1 2 74 10 137
2011 Supervisor 15 40 23 11 7 0 4 57 19 53
2011 Non-supervisor 31 42 21 4 2 1 0 73 6 129
2008 Supervisor 12 42 23 19 4 0 0 54 23 52
2008 Non-supervisor 32 41 16 6 4 0 1 74 10 135

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 15 39 46 39
2018 Non-supervisor 16 46 38 121
2017 Supervisor 31 47 22 45
2017 Non-supervisor 18 52 30 143
2014 Supervisor 19 53 28 43
2014 Non-supervisor 19 52 29 138
2011 Supervisor 9 47 44 53
2011 Non-supervisor 22 45 33 129

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Supervisor 28 8 36 15 0 14 14
2017 Non-supervisor 21 4 32 25 7 11 27
2014 Non-supervisor 40 4 45 4 9999 7 27
2011 Non-supervisor 64 6 23 0 9999 6 29
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 15 8 2 0 0 0 90 2 39
2018 Non-supervisor 51 35 6 5 3 0 0 86 9 118
2017 Supervisor 61 23 9 2 2 3 0 86 5 45
2017 Non-supervisor 48 33 10 4 4 1 0 82 8 143
2014 Supervisor 77 14 9 0 0 0 0 91 0 43
2014 Non-supervisor 46 36 11 5 2 0 0 82 7 138
2011 Supervisor 61 28 7 2 2 0 0 89 4 53
2011 Non-supervisor 42 43 10 4 1 0 0 85 5 129
2008 Supervisor 67 29 2 0 2 0 0 96 2 52
2008 Non-supervisor 50 36 9 2 2 1 0 87 4 135

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 27 5 5 3 0 0 87 8 39
2018 Non-supervisor 34 34 17 10 4 1 0 69 14 122
2017 Supervisor 46 38 7 5 5 0 0 84 10 45
2017 Non-supervisor 37 37 12 9 5 0 0 74 15 143
2014 Supervisor 53 35 5 5 2 0 0 88 7 43
2014 Non-supervisor 38 42 9 5 4 3 0 82 9 138
2011 Supervisor 67 29 4 0 0 0 0 96 0 53
2011 Non-supervisor 38 39 9 8 4 2 0 79 13 129

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 23 34 26 7 0 0 33 33 39
2018 Non-supervisor 9 21 42 18 7 1 3 26 31 119
2017 Supervisor 2 27 43 23 2 0 2 26 30 45
2017 Non-supervisor 9 24 38 17 9 1 1 27 34 144
2014 Supervisor 0 25 45 25 2 2 0 28 26 43
2014 Non-supervisor 9 28 31 22 8 3 0 31 38 138
2011 Supervisor 0 18 55 20 4 0 2 25 19 53
2011 Non-supervisor 5 21 44 21 9 1 0 30 26 129
2008 Supervisor 8 17 48 23 4 0 0 27 25 52
2008 Non-supervisor 5 24 36 24 8 1 1 33 30 135

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 18 28 23 25 0 0 49 23 39
2018 Non-supervisor 8 20 31 23 13 3 2 38 29 118
2017 Supervisor 2 14 27 40 17 0 0 57 16 45
2017 Non-supervisor 7 15 31 26 16 2 3 44 24 144
2014 Supervisor 2 12 23 28 28 5 2 60 15 43
2014 Non-supervisor 4 12 24 32 21 6 1 57 17 138
2011 Supervisor 2 6 40 26 18 0 9 48 8 52
2011 Non-supervisor 3 8 25 37 23 2 2 62 11 128
2008 Supervisor 0 13 33 38 15 0 0 54 13 52
2008 Non-supervisor 5 14 24 32 19 1 5 54 21 133

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 21 18 23 24 2 3 50 31 39
2018 Non-supervisor 18 20 28 22 8 2 3 31 39 116
2017 Supervisor 13 16 32 17 21 0 0 38 30 45
2017 Non-supervisor 18 25 22 20 11 1 3 33 44 143
2014 Supervisor 12 15 19 24 26 2 2 52 28 42
2014 Non-supervisor 16 30 24 17 9 3 1 27 48 138
2011 Supervisor 11 28 24 19 14 0 4 34 41 53
2011 Non-supervisor 14 28 25 19 13 1 1 32 43 129
2008 Supervisor 8 15 27 35 13 0 2 49 24 52
2008 Non-supervisor 16 22 28 18 11 1 4 31 40 134

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 16 29 28 10 0 0 38 33 39
2018 Non-supervisor 11 14 32 29 11 1 3 41 26 118
2017 Supervisor 7 17 39 32 5 0 0 37 24 45
2017 Non-supervisor 9 13 36 26 13 0 3 40 22 143
2014 Supervisor 5 9 54 14 13 2 2 29 14 43
2014 Non-supervisor 10 14 28 31 12 3 2 45 25 137
2011 Supervisor 2 19 37 23 16 0 4 40 21 53
2011 Non-supervisor 5 12 33 35 14 1 1 50 17 128
2008 Supervisor 4 17 44 25 8 2 0 33 22 52
2008 Non-supervisor 7 11 31 35 13 1 1 49 19 134

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 23 35 10 5 0 0 15 51 39
2018 Non-supervisor 21 27 28 12 9 1 3 22 49 118
2017 Supervisor 23 24 36 7 4 2 4 12 50 45
2017 Non-supervisor 14 24 35 16 7 1 3 24 39 144
2014 Supervisor 21 24 40 9 2 2 2 12 46 43
2014 Non-supervisor 12 20 29 23 10 4 3 35 34 138
2011 Supervisor 11 40 21 19 6 0 4 26 53 53
2011 Non-supervisor 13 21 33 23 9 0 2 33 34 128
2008 Supervisor 10 27 42 19 2 0 0 21 37 52
2008 Non-supervisor 10 20 32 21 12 1 5 35 31 133

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 22 26 23 10 0 3 34 38 39
2018 Non-supervisor 14 19 28 24 11 2 3 37 34 117
2017 Supervisor 5 9 32 33 18 4 0 52 15 45
2017 Non-supervisor 5 7 33 33 15 3 3 52 13 142
2014 Supervisor 2 9 30 37 14 2 5 55 13 43
2014 Non-supervisor 3 9 29 31 19 6 4 55 14 138
2011 Supervisor 8 18 24 25 15 2 8 45 28 53
2011 Non-supervisor 5 14 28 28 22 1 3 52 19 129
2008 Supervisor 8 10 25 37 13 2 6 54 19 52
2008 Non-supervisor 10 13 27 23 20 3 5 46 24 133

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 16 23 36 10 2 0 47 29 39
2018 Non-supervisor 18 23 30 18 7 2 2 26 42 118
2017 Supervisor 9 5 46 22 15 4 0 38 14 45
2017 Non-supervisor 17 27 30 13 11 1 1 25 45 144
2014 Supervisor 7 21 31 18 20 0 2 40 29 43
2014 Non-supervisor 21 22 23 17 10 4 3 29 46 138

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 26 5 15 0 0 0 80 15 39
2018 Non-supervisor 37 22 10 12 19 1 0 59 31 121
2017 Supervisor 48 36 4 7 5 0 0 84 12 44
2017 Non-supervisor 42 29 8 9 12 1 0 71 21 144
2014 Supervisor 34 49 10 5 2 0 0 83 7 43
2014 Non-supervisor 35 29 10 14 9 1 1 65 24 137

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 40 10 10 0 0 0 79 10 38
2018 Non-supervisor 43 27 6 16 9 0 0 69 25 118
2017 Supervisor 41 39 11 6 2 0 0 80 9 45
2017 Non-supervisor 40 33 6 13 8 1 0 73 21 144
2014 Supervisor 30 46 12 7 5 0 0 76 12 43
2014 Non-supervisor 47 34 4 8 5 0 1 83 13 138

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 35 12 5 0 0 0 82 5 39
2018 Non-supervisor 44 31 12 6 5 1 1 77 11 121

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 38 8 0 0 3 0 92 0 38
2018 Non-supervisor 31 32 18 4 3 10 2 71 8 122
2017 Supervisor 37 38 12 2 0 11 0 84 3 45
2017 Non-supervisor 32 29 17 3 9 9 1 68 13 144
2014 Supervisor 49 33 17 0 0 2 0 83 0 43
2014 Non-supervisor 34 31 18 4 4 7 2 71 9 137

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 37 3 5 3 0 0 90 8 38
2018 Non-supervisor 32 36 16 4 7 3 1 72 11 122
2017 Supervisor 42 37 10 5 5 2 0 81 9 45
2017 Non-supervisor 29 40 14 6 7 4 0 71 14 144
2014 Supervisor 56 33 7 2 0 2 0 90 2 43
2014 Non-supervisor 35 37 10 5 5 7 1 78 11 138
2011 Supervisor 52 35 9 4 0 0 0 87 4 53
2011 Non-supervisor 35 38 9 8 4 4 1 77 13 127

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 28 8 0 8 0 0 85 8 38
2018 Non-supervisor 42 35 10 5 8 0 0 77 13 122
2017 Supervisor 54 25 7 10 5 0 0 79 14 44
2017 Non-supervisor 41 37 10 4 7 0 1 79 12 144
2014 Supervisor 46 39 10 5 0 0 0 86 5 43
2014 Non-supervisor 50 29 9 7 4 1 0 79 11 138
2011 Supervisor 61 36 0 2 2 0 0 96 4 53
2011 Non-supervisor 49 31 6 8 5 1 0 81 13 129
2008 Supervisor 52 29 8 8 4 0 0 81 12 52
2008 Non-supervisor 35 35 10 11 8 1 0 70 19 135

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 29 15 7 8 0 2 69 15 39
2018 Non-supervisor 22 21 10 15 20 4 7 48 40 121
2017 Supervisor 27 27 13 11 11 11 0 60 25 45
2017 Non-supervisor 26 23 11 10 22 3 4 54 35 144
2014 Supervisor 28 35 12 14 7 0 5 66 22 43
2014 Non-supervisor 22 23 17 11 15 5 7 51 29 138

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 29 5 5 5 0 0 85 10 39
2018 Non-supervisor 24 37 14 10 11 4 1 63 22 122
2017 Supervisor 41 24 4 14 9 6 0 70 25 44
2017 Non-supervisor 31 38 10 8 9 4 0 71 18 144
2014 Supervisor 53 35 2 7 2 0 0 88 9 43
2014 Non-supervisor 31 32 13 12 7 4 2 66 20 138
2011 Supervisor 51 33 2 2 2 8 2 94 4 53
2011 Non-supervisor 37 29 13 9 5 4 2 71 15 129
2008 Supervisor 52 25 10 8 4 2 0 78 12 52
2008 Non-supervisor 33 30 11 10 10 4 1 67 21 135

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 34 16 7 5 0 0 72 12 39
2018 Non-supervisor 24 38 16 10 10 2 0 64 20 121

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 25 7 12 9 2 10 68 24 39
2018 Non-supervisor 20 15 23 16 11 14 2 42 32 122
2017 Supervisor 25 24 19 13 9 5 4 54 25 45
2017 Non-supervisor 16 25 16 13 14 13 3 48 33 144
2014 Supervisor 29 19 18 12 7 10 5 57 22 43
2014 Non-supervisor 18 20 18 11 15 13 5 46 32 138
2011 Supervisor 22 34 19 6 4 9 8 67 11 53
2011 Non-supervisor 22 22 8 11 12 21 5 59 31 129

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 12 88 39
2018 Non-supervisor 20 80 122

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 27 8 13 8 27 2 60 30 39
2018 Non-supervisor 9 18 10 12 20 24 7 38 47 122
2017 Supervisor 21 17 19 4 7 27 5 55 16 45
2017 Non-supervisor 7 10 23 13 12 29 5 27 38 144
2014 Supervisor 23 25 21 2 7 17 5 61 12 43
2014 Non-supervisor 11 12 17 6 10 36 8 41 28 137

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 31 10 12 5 0 0 73 17 39
2018 Non-supervisor 23 24 18 13 14 8 1 52 29 120
2017 Supervisor 35 21 14 11 5 14 0 66 18 45
2017 Non-supervisor 23 27 15 12 11 12 0 57 26 143
2014 Supervisor 35 34 17 7 2 5 0 73 10 43
2014 Non-supervisor 23 26 18 6 9 15 2 59 19 137
2011 Supervisor 46 34 13 2 0 4 0 84 2 52
2011 Non-supervisor 38 31 13 7 2 8 1 76 10 129

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 19 18 2 0 38 2 65 4 39
2018 Non-supervisor 12 11 25 4 7 38 4 39 19 122
2017 Supervisor 25 15 20 0 0 33 7 67 0 45
2017 Non-supervisor 11 12 18 3 7 43 6 45 19 143
2014 Supervisor 22 30 14 0 0 21 12 79 0 43
2014 Non-supervisor 11 9 23 4 2 46 6 40 12 137

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 29 15 5 3 8 0 76 8 39
2018 Non-supervisor 23 26 25 3 7 16 0 59 12 121
2017 Supervisor 40 26 14 0 0 20 0 83 0 45
2017 Non-supervisor 27 25 22 3 7 15 2 62 11 144
2014 Supervisor 41 35 12 0 2 7 2 84 3 43
2014 Non-supervisor 25 28 19 5 1 21 2 67 9 137
2011 Supervisor 52 32 9 0 0 6 0 90 0 52
2011 Non-supervisor 38 30 16 3 2 10 1 76 6 129
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 28 7 7 10 0 3 74 18 39
2018 Non-supervisor 52 22 10 4 9 2 1 76 13 120
2017 Supervisor 45 26 17 5 7 0 0 71 12 45
2017 Non-supervisor 56 24 10 4 6 1 1 81 10 143

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 32 2 8 2 0 0 87 10 39
2018 Non-supervisor 31 39 14 10 3 2 0 72 13 122
2017 Supervisor 25 32 15 12 12 4 0 60 24 45
2017 Non-supervisor 23 41 22 8 4 2 0 66 12 143

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 36 15 12 8 0 0 65 20 39
2018 Non-supervisor 26 25 15 16 16 2 0 52 32 121
2017 Supervisor 17 42 11 12 19 0 0 59 30 45
2017 Non-supervisor 16 41 16 16 12 1 0 57 28 144

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 37 20 7 0 0 0 73 7 39
2018 Non-supervisor 24 25 21 14 14 0 2 50 28 121
2017 Supervisor 45 22 14 9 7 0 4 69 17 45
2017 Non-supervisor 32 30 17 7 12 1 1 64 19 143

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 29 15 17 29 0 0 39 46 39
2018 Non-supervisor 16 33 30 14 7 0 1 49 22 120
2017 Supervisor 17 26 28 16 13 0 0 43 29 45
2017 Non-supervisor 22 28 27 13 9 1 0 51 22 144

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 26 28 7 19 0 0 46 26 39
2018 Non-supervisor 27 32 19 12 9 1 1 60 21 121
2017 Supervisor 25 34 18 11 11 0 0 59 23 45
2017 Non-supervisor 24 33 17 12 12 1 2 58 24 143

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 12 27 23 20 0 0 29 43 39
2018 Non-supervisor 14 28 28 11 15 1 2 43 28 121
2017 Supervisor 15 22 30 15 14 0 4 38 31 45
2017 Non-supervisor 18 29 29 12 10 2 1 48 23 144

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 23 20 11 5 0 0 64 16 39
2018 Non-supervisor 54 29 7 3 3 0 4 86 7 120
2017 Supervisor 38 35 8 11 4 0 2 76 16 45
2017 Non-supervisor 51 28 9 3 1 3 6 87 4 143

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 16 35 10 9 0 2 45 19 39
2018 Non-supervisor 37 33 15 7 5 0 3 72 13 119
2017 Supervisor 26 35 20 12 7 0 0 61 19 45
2017 Non-supervisor 38 31 13 9 8 1 1 70 17 144

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 34 16 10 3 0 0 72 13 38
2018 Non-supervisor 28 28 17 12 12 1 1 57 25 122
2017 Supervisor 35 34 12 14 5 0 0 70 19 45
2017 Non-supervisor 25 28 22 9 13 1 1 54 23 144

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 25 27 10 8 0 0 55 18 38
2018 Non-supervisor 23 38 16 14 7 1 2 63 21 122
2017 Supervisor 21 34 25 12 5 4 0 57 17 45
2017 Non-supervisor 19 30 28 11 11 1 0 50 22 144

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 26 11 13 0 3 0 75 14 37
2018 Non-supervisor 33 27 17 13 8 0 2 61 22 122
2017 Supervisor 28 36 25 2 5 0 4 67 7 45
2017 Non-supervisor 30 25 23 11 10 1 1 56 22 144

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 43 10 12 8 0 0 71 19 38
2018 Non-supervisor 37 31 18 9 3 0 2 69 12 122
2017 Supervisor 39 33 21 7 0 0 0 72 7 45
2017 Non-supervisor 37 28 18 10 6 1 1 65 16 144

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 18 8 6 0 0 3 86 6 38
2018 Non-supervisor 52 27 10 4 5 0 3 81 9 121
2017 Supervisor 61 15 14 9 0 0 0 77 9 45
2017 Non-supervisor 54 31 8 5 2 1 0 86 7 144

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 83 14 0 0 0 0 3 100 0 38
2018 Non-supervisor 76 12 4 2 1 0 6 93 2 122

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 19 5 8 0 3 0 87 8 38
2018 Non-supervisor 54 17 11 3 11 0 5 74 14 122
2017 Supervisor 65 12 13 2 4 0 4 79 7 45
2017 Non-supervisor 65 13 7 4 7 1 3 80 12 144

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 22 8 0 3 0 2 89 3 39
2018 Non-supervisor 54 20 13 3 7 0 3 77 10 121
2017 Supervisor 49 41 2 2 2 0 4 93 5 45
2017 Non-supervisor 54 26 12 4 3 0 1 81 7 144

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 15 16 10 2 0 0 72 12 39
2018 Non-supervisor 44 21 10 11 10 0 4 68 22 119
2017 Supervisor 45 28 9 2 12 0 4 76 15 44
2017 Non-supervisor 50 18 15 7 7 0 3 71 14 142

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 38 19 10 3 0 0 68 13 39
2018 Non-supervisor 51 5 1 1 3 0 40 92 5 121
2017 Supervisor 40 24 21 7 4 0 4 67 12 45
2017 Non-supervisor 56 5 1 0 1 0 37 97 1 144

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 67 27 3 3 0 0 0 95 3 39
2018 Non-supervisor 70 16 6 2 1 0 6 91 3 120
2017 Supervisor 72 22 2 0 0 0 4 98 0 45
2017 Non-supervisor 67 19 5 1 2 1 5 92 3 141

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 21 0 0 0 0 2 100 0 39
2018 Non-supervisor 68 17 3 3 5 0 3 88 9 121
2017 Supervisor 80 14 2 0 0 0 4 98 0 45
2017 Non-supervisor 70 15 6 1 3 0 4 89 5 144

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 26 8 7 3 0 0 82 11 39
2018 Non-supervisor 50 27 14 4 1 0 3 80 6 120
2017 Supervisor 51 29 13 2 0 0 4 84 2 45
2017 Non-supervisor 49 32 9 3 2 1 5 86 5 143

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 11 24 38 22 5 0 0 35 28 39
2018 Non-supervisor 15 39 31 7 8 0 0 54 15 122
2017 Supervisor 15 21 30 18 16 0 0 36 34 45
2017 Non-supervisor 15 34 36 7 9 0 0 49 16 144

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 25 31 31 3 0 0 34 35 39
2018 Non-supervisor 7 19 33 26 13 1 1 40 26 121
2017 Supervisor 14 19 37 24 6 0 0 30 33 45
2017 Non-supervisor 8 15 37 26 12 0 1 38 24 142
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 37 8 5 8 0 3 41 59 38
2018 Non-supervisor 25 33 16 10 9 5 1 27 73 121
2017 Supervisor 55 11 20 7 0 7 0 59 41 44
2017 Non-supervisor 32 26 15 8 5 13 1 37 63 144

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 18 22
2018 Non-supervisor 22 85
2017 Supervisor 20 16
2017 Non-supervisor 24 77

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 22
2018 Non-supervisor 27 85
2017 Supervisor 44 16
2017 Non-supervisor 28 77

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 22
2018 Non-supervisor 27 85
2017 Supervisor 39 16
2017 Non-supervisor 21 77

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 22
2018 Non-supervisor 36 85
2017 Supervisor 74 16
2017 Non-supervisor 46 77

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 13 22
2018 Non-supervisor 4 85
2017 Supervisor 0 16
2017 Non-supervisor 1 77

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 50 22
2018 Non-supervisor 35 85

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 22
2018 Non-supervisor 26 85
2017 Supervisor 31 16
2017 Non-supervisor 46 77

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 11 32 10 15 15 17 19
2018 Non-supervisor 1 50 17 15 6 11 81
2017 Supervisor 10 41 18 12 6 12 17
2017 Non-supervisor 3 67 21 5 1 2 76

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 47 53 22
2018 Non-supervisor 61 39 83

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 17 12 3 10 0 5 74 13 39
2018 Non-supervisor 55 5 5 9 8 1 16 73 21 121

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 29 4 4 9 0 5 82 14 22
2018 Non-supervisor 25 30 9 14 11 3 8 62 28 85
2017 Supervisor 29 24 6 0 12 6 22 74 17 17
2017 Non-supervisor 28 38 14 9 8 0 3 68 18 77

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 14 18 14 18 9 19 31 44 22
2018 Non-supervisor 6 23 14 17 19 6 15 36 46 85
2017 Supervisor 16 13 6 5 12 6 40 56 33 17
2017 Non-supervisor 4 24 17 14 16 9 17 37 40 77
Report a problem or mistake on this page
Date modified: