2018 Public Service Employee Survey Results by Theme for Canadian Institutes of Health Research by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	38	8	13	4	74	17	110
2018	3 to 10 years in current department or agency	32	42	14	7	4	75	11	113
2017	Less than 3 years in current department or agency	37	41	12	5	5	77	11	83
2017	3 to 10 years in current department or agency	29	49	8	11	3	78	14	141
2017	11 to 20 years in current department or agency	25	55	9	6	4	80	10	94
2014	Less than 3 years in current department or agency	42	41	9	7	0	84	7	55
2014	3 to 10 years in current department or agency	31	48	10	6	5	80	10	198
2014	11 to 20 years in current department or agency	39	39	11	7	4	78	11	72
2014	More than 20 years in current department or agency	54	38	0	8	0	92	8	13

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	45	10	9	5	75	15	112
2018	3 to 10 years in current department or agency	33	35	11	15	6	68	21	112
2017	Less than 3 years in current department or agency	44	37	12	2	5	81	7	83
2017	3 to 10 years in current department or agency	25	44	16	8	7	70	15	141
2017	11 to 20 years in current department or agency	25	38	21	10	6	63	16	94

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	37	10	9	1	80	10	111
2018	3 to 10 years in current department or agency	46	36	13	4	1	82	5	112
2017	Less than 3 years in current department or agency	48	33	15	3	1	81	4	83
2017	3 to 10 years in current department or agency	52	34	11	2	1	86	3	140
2017	11 to 20 years in current department or agency	41	48	8	2	0	89	2	94
2014	Less than 3 years in current department or agency	79	18	4	0	0	96	0	55
2014	3 to 10 years in current department or agency	61	29	6	3	0	90	3	198
2014	11 to 20 years in current department or agency	67	24	8	0	0	92	0	71
2014	More than 20 years in current department or agency	76	16	8	0	0	92	0	13

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	37	13	10	1	0	76	11	111
2018	3 to 10 years in current department or agency	36	41	14	7	2	0	77	9	113
2017	Less than 3 years in current department or agency	47	33	10	4	6	0	80	10	83
2017	3 to 10 years in current department or agency	34	51	9	5	2	0	84	7	139
2017	11 to 20 years in current department or agency	34	46	13	3	3	0	81	6	94
2014	Less than 3 years in current department or agency	59	32	5	4	0	0	91	4	55
2014	3 to 10 years in current department or agency	37	47	6	5	4	1	85	9	198
2014	11 to 20 years in current department or agency	46	32	13	8	1	0	78	10	72
2014	More than 20 years in current department or agency	62	30	0	8	0	0	92	8	13

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	32	19	4	4	0	0	73	8	110
2018	3 to 10 years in current department or agency	25	34	27	11	3	0	0	59	14	112
2017	Less than 3 years in current department or agency	52	26	9	9	4	0	0	79	12	83
2017	3 to 10 years in current department or agency	29	33	24	6	8	0	1	63	14	141
2017	11 to 20 years in current department or agency	29	39	17	10	6	0	0	67	16	94
2014	Less than 3 years in current department or agency	66	26	6	0	0	2	0	94	0	55
2014	3 to 10 years in current department or agency	41	37	13	3	6	1	0	78	9	198
2014	11 to 20 years in current department or agency	43	31	18	4	3	1	0	74	7	72
2014	More than 20 years in current department or agency	54	24	7	7	8	0	0	77	15	13

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	36	15	8	4	0	74	12	111
2018	3 to 10 years in current department or agency	24	37	21	15	3	0	61	18	112
2017	Less than 3 years in current department or agency	46	36	8	5	4	0	83	9	83
2017	3 to 10 years in current department or agency	27	35	24	9	6	0	61	14	140
2017	11 to 20 years in current department or agency	28	44	15	9	4	0	72	13	93
2014	Less than 3 years in current department or agency	66	28	4	2	0	0	94	2	55
2014	3 to 10 years in current department or agency	38	39	13	7	4	0	76	11	197
2014	11 to 20 years in current department or agency	39	42	11	7	0	1	82	7	72
2014	More than 20 years in current department or agency	54	24	15	8	0	0	77	8	13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	17	24	12	10	3	0	52	23	111
2018	3 to 10 years in current department or agency	24	30	27	9	7	3	0	55	16	113
2017	Less than 3 years in current department or agency	46	17	21	8	8	0	0	63	16	83
2017	3 to 10 years in current department or agency	24	32	20	14	8	2	0	57	23	140
2017	11 to 20 years in current department or agency	26	29	22	13	8	2	0	55	22	94
2014	Less than 3 years in current department or agency	56	20	12	3	0	7	2	83	4	55
2014	3 to 10 years in current department or agency	32	32	17	9	6	3	0	67	15	198
2014	11 to 20 years in current department or agency	37	33	17	6	4	3	0	73	10	72
2014	More than 20 years in current department or agency	62	15	8	0	15	0	0	77	15	13

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	34	11	4	4	1	0	80	8	112
2018	3 to 10 years in current department or agency	45	27	16	7	5	0	0	72	12	112
2017	Less than 3 years in current department or agency	54	29	6	5	5	1	0	84	10	83
2017	3 to 10 years in current department or agency	45	32	6	11	4	1	1	78	15	141
2017	11 to 20 years in current department or agency	40	35	14	3	4	2	2	78	8	94
2014	Less than 3 years in current department or agency	63	25	4	0	5	2	2	91	5	55
2014	3 to 10 years in current department or agency	47	31	13	5	3	1	0	79	8	198
2014	11 to 20 years in current department or agency	51	24	13	7	3	3	0	77	10	72
2014	More than 20 years in current department or agency	47	46	0	0	0	8	0	100	0	13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	31	8	8	6	1	0	77	14	111
2018	3 to 10 years in current department or agency	46	25	15	10	3	0	2	72	13	113
2017	Less than 3 years in current department or agency	48	34	8	5	5	0	0	82	10	83
2017	3 to 10 years in current department or agency	45	31	9	10	4	0	1	77	14	141
2017	11 to 20 years in current department or agency	34	47	10	4	5	0	0	81	9	94
2014	Less than 3 years in current department or agency	65	21	11	0	3	0	0	86	3	55
2014	3 to 10 years in current department or agency	46	35	8	7	4	0	0	82	11	198
2014	11 to 20 years in current department or agency	43	33	13	6	6	0	0	76	11	72
2014	More than 20 years in current department or agency	47	30	8	7	8	0	0	77	15	13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	26	17	6	4	0	0	73	11	112
2018	3 to 10 years in current department or agency	43	32	10	9	6	0	0	75	15	113
2017	Less than 3 years in current department or agency	60	20	12	6	3	0	0	80	8	83
2017	3 to 10 years in current department or agency	46	30	6	11	7	0	0	76	18	141
2017	11 to 20 years in current department or agency	50	33	10	0	5	1	1	85	5	94
2014	Less than 3 years in current department or agency	59	29	9	2	2	0	0	88	3	55
2014	3 to 10 years in current department or agency	55	25	10	7	3	1	0	80	10	198
2014	11 to 20 years in current department or agency	51	29	8	4	4	3	0	83	9	72
2014	More than 20 years in current department or agency	61	31	0	0	8	0	0	92	8	13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	29	11	6	2	9	0	78	10	113
2018	3 to 10 years in current department or agency	20	45	15	9	4	7	1	71	14	112
2017	Less than 3 years in current department or agency	49	20	9	7	5	9	0	76	14	83
2017	3 to 10 years in current department or agency	22	41	16	12	6	3	0	65	18	141
2017	11 to 20 years in current department or agency	22	38	21	12	4	3	0	62	17	94
2014	Less than 3 years in current department or agency	45	32	9	2	2	11	0	86	4	55
2014	3 to 10 years in current department or agency	25	40	15	11	3	6	0	70	14	198
2014	11 to 20 years in current department or agency	29	45	14	1	4	7	0	79	6	72
2014	More than 20 years in current department or agency	23	31	23	15	0	8	0	59	16	13

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	36	17	5	4	2	73	9	113
2018	3 to 10 years in current department or agency	13	41	21	16	7	2	55	23	113
2017	Less than 3 years in current department or agency	40	31	13	9	6	2	72	15	83
2017	3 to 10 years in current department or agency	14	34	21	24	6	0	48	30	141
2017	11 to 20 years in current department or agency	17	34	27	12	9	2	51	21	94
2014	Less than 3 years in current department or agency	40	40	11	3	2	4	83	5	55
2014	3 to 10 years in current department or agency	24	37	16	13	8	3	62	21	198
2014	11 to 20 years in current department or agency	19	53	14	7	6	1	73	13	72
2014	More than 20 years in current department or agency	30	24	24	23	0	0	54	23	13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	27	24	14	4	7	55	20	113
2018	3 to 10 years in current department or agency	6	31	23	29	8	2	38	39	112
2017	Less than 3 years in current department or agency	27	31	19	8	8	6	62	18	83
2017	3 to 10 years in current department or agency	11	27	21	32	8	1	39	40	141
2017	11 to 20 years in current department or agency	18	22	23	23	12	3	40	35	94
2014	Less than 3 years in current department or agency	28	42	16	11	2	2	71	13	55
2014	3 to 10 years in current department or agency	15	36	22	14	8	4	54	23	198
2014	11 to 20 years in current department or agency	15	43	28	11	1	1	59	13	72
2014	More than 20 years in current department or agency	23	38	24	15	0	0	61	15	13

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	27	27	21	5	4	46	27	113
2018	3 to 10 years in current department or agency	7	29	24	26	13	1	36	40	113
2017	Less than 3 years in current department or agency	24	34	13	15	7	6	62	24	83
2017	3 to 10 years in current department or agency	8	31	21	29	10	1	40	39	140
2017	11 to 20 years in current department or agency	14	25	27	22	11	2	39	33	93
2014	Less than 3 years in current department or agency	31	39	10	12	4	4	73	16	55
2014	3 to 10 years in current department or agency	12	43	16	19	9	1	55	28	198
2014	11 to 20 years in current department or agency	17	39	20	21	3	1	56	24	72
2014	More than 20 years in current department or agency	23	46	8	7	8	8	75	16	13

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	33	18	8	9	66	17	111
2018	3 to 10 years in current department or agency	35	31	14	12	8	66	20	113
2017	Less than 3 years in current department or agency	42	40	5	7	7	81	13	83
2017	3 to 10 years in current department or agency	29	42	17	8	4	70	13	141
2017	11 to 20 years in current department or agency	28	38	14	15	5	66	20	94
2014	Less than 3 years in current department or agency	48	40	7	5	0	88	5	54
2014	3 to 10 years in current department or agency	29	37	12	15	7	66	22	197
2014	11 to 20 years in current department or agency	36	35	14	12	3	71	15	72
2014	More than 20 years in current department or agency	23	46	15	16	0	69	16	13

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	38	12	15	4	69	19	111
2018	3 to 10 years in current department or agency	27	45	13	10	5	72	15	112
2017	Less than 3 years in current department or agency	36	33	12	13	6	69	19	83
2017	3 to 10 years in current department or agency	24	45	10	16	4	70	20	141
2017	11 to 20 years in current department or agency	23	51	15	5	5	74	11	94

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	24	16	13	5	27	0	52	26	113
2018	3 to 10 years in current department or agency	13	23	14	18	12	16	3	45	38	113
2017	Less than 3 years in current department or agency	19	13	12	7	15	29	4	48	34	82
2017	3 to 10 years in current department or agency	13	27	15	15	8	19	3	51	30	141
2017	11 to 20 years in current department or agency	20	24	22	15	6	9	4	50	24	94
2014	Less than 3 years in current department or agency	17	11	14	16	5	36	2	44	34	55
2014	3 to 10 years in current department or agency	13	28	18	16	10	13	2	47	32	198
2014	11 to 20 years in current department or agency	19	25	22	12	3	16	3	54	19	72
2014	More than 20 years in current department or agency	7	46	0	8	16	16	8	69	31	13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	33	12	8	4	2	0	75	13	112
2018	3 to 10 years in current department or agency	44	30	11	10	5	0	0	74	15	113
2017	Less than 3 years in current department or agency	48	33	7	6	5	0	0	81	11	83
2017	3 to 10 years in current department or agency	37	43	7	8	4	0	1	81	13	141
2017	11 to 20 years in current department or agency	36	39	15	5	4	0	1	76	9	94
2014	Less than 3 years in current department or agency	53	38	2	4	2	2	0	93	5	55
2014	3 to 10 years in current department or agency	44	37	9	5	5	0	0	81	10	198
2014	11 to 20 years in current department or agency	42	35	16	3	4	0	0	77	7	71
2014	More than 20 years in current department or agency	62	38	0	0	0	0	0	100	0	13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	3 to 10 years in current department or agency	28	29	21	6	0	4	13	69	7	32
2018	11 to 20 years in current department or agency	29	43	14	2	2	2	7	80	5	35
2017	Less than 3 years in current department or agency	43	30	19	0	0	8	0	79	0	12
2017	3 to 10 years in current department or agency	29	27	18	13	3	8	3	62	18	38
2017	11 to 20 years in current department or agency	26	44	10	0	0	0	20	87	0	30
2014	Less than 3 years in current department or agency	37	36	14	0	0	0	14	84	0	14
2014	3 to 10 years in current department or agency	28	46	13	2	4	2	5	80	6	52
2014	11 to 20 years in current department or agency	32	41	9	5	0	4	9	84	5	22

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	24	48	8	11	8	1	1	73	19	111
2018	3 to 10 years in current department or agency	30	42	13	12	3	0	1	72	15	113
2017	Less than 3 years in current department or agency	29	29	22	12	8	0	0	58	21	83
2017	3 to 10 years in current department or agency	30	46	6	12	6	0	0	76	18	140
2017	11 to 20 years in current department or agency	30	40	16	11	3	0	0	70	14	94
2014	Less than 3 years in current department or agency	35	38	10	13	4	0	0	73	16	55
2014	3 to 10 years in current department or agency	31	42	14	10	2	0	1	73	12	198
2014	11 to 20 years in current department or agency	36	52	8	4	0	0	0	87	4	72
2014	More than 20 years in current department or agency	61	16	8	15	0	0	0	77	15	13

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	41	11	10	1	78	11	110
2018	3 to 10 years in current department or agency	39	40	14	6	1	79	7	113
2017	Less than 3 years in current department or agency	47	32	13	5	3	79	9	83
2017	3 to 10 years in current department or agency	36	50	8	4	1	86	6	140
2017	11 to 20 years in current department or agency	37	41	7	12	3	78	15	94
2014	Less than 3 years in current department or agency	44	40	9	6	2	83	8	55
2014	3 to 10 years in current department or agency	38	44	8	6	3	82	9	198
2014	11 to 20 years in current department or agency	36	40	13	7	4	76	11	72
2014	More than 20 years in current department or agency	61	39	0	0	0	100	0	13

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	38	8	8	4	81	11	111
2018	3 to 10 years in current department or agency	46	35	7	12	1	81	13	112
2017	Less than 3 years in current department or agency	53	30	11	3	3	83	6	83
2017	3 to 10 years in current department or agency	48	39	9	4	1	87	5	140
2017	11 to 20 years in current department or agency	46	41	6	5	2	86	7	93
2014	Less than 3 years in current department or agency	55	28	7	7	2	83	10	55
2014	3 to 10 years in current department or agency	49	37	7	6	1	85	7	198
2014	11 to 20 years in current department or agency	43	47	9	0	1	90	1	72
2014	More than 20 years in current department or agency	46	47	7	0	0	93	0	13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	34	16	17	8	3	58	26	111
2018	3 to 10 years in current department or agency	13	38	17	18	13	0	51	32	112
2017	Less than 3 years in current department or agency	32	30	17	12	5	4	64	18	83
2017	3 to 10 years in current department or agency	20	34	16	22	8	0	54	30	141
2017	11 to 20 years in current department or agency	26	36	14	15	8	1	63	23	92
2014	Less than 3 years in current department or agency	38	35	13	5	4	5	77	9	55
2014	3 to 10 years in current department or agency	22	39	13	15	9	2	62	24	198
2014	11 to 20 years in current department or agency	30	49	14	4	1	1	80	6	72
2014	More than 20 years in current department or agency	46	16	24	0	15	0	61	15	13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	27	16	18	13	1	2	51	32	112
2018	3 to 10 years in current department or agency	17	23	18	20	19	3	1	41	41	113
2017	Less than 3 years in current department or agency	35	28	13	9	13	2	0	65	22	83
2017	3 to 10 years in current department or agency	13	34	12	23	15	3	1	48	40	141
2017	11 to 20 years in current department or agency	20	23	20	18	16	1	1	45	35	94
2014	Less than 3 years in current department or agency	23	26	21	12	9	5	3	53	24	55
2014	3 to 10 years in current department or agency	9	27	12	27	19	3	3	38	49	198
2014	11 to 20 years in current department or agency	17	25	30	15	12	0	0	42	28	72
2014	More than 20 years in current department or agency	16	23	8	15	8	8	23	55	33	13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	48	15	12	0	1	1	72	12	113
2018	3 to 10 years in current department or agency	34	41	14	8	3	0	0	75	11	112
2017	Less than 3 years in current department or agency	43	34	11	7	5	0	0	77	12	83
2017	3 to 10 years in current department or agency	27	46	14	10	3	0	0	74	13	140
2017	11 to 20 years in current department or agency	25	55	14	2	4	0	0	80	6	94
2014	Less than 3 years in current department or agency	42	41	5	9	4	0	0	82	12	55
2014	3 to 10 years in current department or agency	24	42	16	11	6	1	1	68	16	198
2014	11 to 20 years in current department or agency	25	49	17	10	0	0	0	73	10	72
2014	More than 20 years in current department or agency	23	46	16	8	7	0	0	69	15	13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	35	16	9	4	0	72	12	113
2018	3 to 10 years in current department or agency	41	36	10	9	5	0	76	14	113
2017	Less than 3 years in current department or agency	55	25	13	5	2	0	80	7	83
2017	3 to 10 years in current department or agency	32	43	9	11	5	1	75	16	140
2017	11 to 20 years in current department or agency	31	44	18	3	3	0	76	6	94
2014	Less than 3 years in current department or agency	57	25	11	5	2	0	82	7	55
2014	3 to 10 years in current department or agency	31	42	15	7	4	1	74	11	198
2014	11 to 20 years in current department or agency	41	32	15	11	0	0	73	11	72
2014	More than 20 years in current department or agency	39	31	23	8	0	0	70	8	13

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	33	20	12	3	0	64	15	113
2018	3 to 10 years in current department or agency	28	45	14	9	3	1	74	12	113
2017	Less than 3 years in current department or agency	47	37	5	4	7	0	83	11	83
2017	3 to 10 years in current department or agency	32	39	14	11	4	0	71	15	140
2017	11 to 20 years in current department or agency	30	45	13	6	6	0	75	13	94
2014	Less than 3 years in current department or agency	54	30	14	0	0	2	86	0	55
2014	3 to 10 years in current department or agency	36	37	15	7	5	0	73	11	198
2014	11 to 20 years in current department or agency	43	38	14	6	0	0	80	6	72
2014	More than 20 years in current department or agency	38	47	0	15	0	0	85	15	13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	38	23	10	1	3	1	64	12	113
2018	3 to 10 years in current department or agency	19	40	25	7	7	2	0	60	14	113
2017	Less than 3 years in current department or agency	39	43	10	2	4	2	0	84	6	82
2017	3 to 10 years in current department or agency	20	41	21	9	3	5	0	65	13	141
2017	11 to 20 years in current department or agency	25	45	18	7	3	2	0	71	11	94

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	33	9	6	3	1	0	83	9	111
2018	3 to 10 years in current department or agency	48	35	5	8	3	0	0	84	12	113
2017	Less than 3 years in current department or agency	55	35	4	4	2	0	0	89	7	83
2017	3 to 10 years in current department or agency	44	28	7	14	7	0	0	72	21	140
2017	11 to 20 years in current department or agency	46	35	6	4	9	0	0	81	13	94
2014	Less than 3 years in current department or agency	70	14	9	4	3	0	0	84	7	55
2014	3 to 10 years in current department or agency	45	34	8	9	3	0	1	80	12	196
2014	11 to 20 years in current department or agency	49	36	14	1	0	0	0	85	1	72
2014	More than 20 years in current department or agency	46	16	16	7	8	0	7	67	16	13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	29	21	6	3	0	0	70	9	113
2018	3 to 10 years in current department or agency	37	34	16	8	4	0	1	72	12	113
2017	Less than 3 years in current department or agency	37	39	7	12	4	1	0	77	16	83
2017	3 to 10 years in current department or agency	29	32	21	11	6	0	1	61	17	141
2017	11 to 20 years in current department or agency	16	38	27	11	9	0	0	53	20	94
2014	Less than 3 years in current department or agency	46	30	12	10	2	0	0	76	12	55
2014	3 to 10 years in current department or agency	32	37	16	8	5	0	2	70	14	198
2014	11 to 20 years in current department or agency	27	40	17	11	5	0	0	67	16	72
2014	More than 20 years in current department or agency	24	31	38	0	7	0	0	55	7	13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	39	25	35	112
2018	3 to 10 years in current department or agency	28	29	43	113
2017	Less than 3 years in current department or agency	20	38	42	83
2017	3 to 10 years in current department or agency	27	28	45	141
2017	11 to 20 years in current department or agency	18	35	46	93
2014	Less than 3 years in current department or agency	28	39	33	55
2014	3 to 10 years in current department or agency	32	35	33	198
2014	11 to 20 years in current department or agency	21	43	36	72
2014	More than 20 years in current department or agency	23	62	16	13

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	0	35	34	3	22	5	43
2018	3 to 10 years in current department or agency	2	37	51	0	0	10	33
2017	Less than 3 years in current department or agency	0	42	53	0	5	0	17
2017	3 to 10 years in current department or agency	3	36	56	5	0	0	37
2017	11 to 20 years in current department or agency	12	17	71	0	0	0	17
2014	Less than 3 years in current department or agency	6	33	43	6	9999	13	16
2014	3 to 10 years in current department or agency	3	38	41	14	9999	3	62
2014	11 to 20 years in current department or agency	20	20	47	6	9999	6	15

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	35	8	3	0	0	89	3	113
2018	3 to 10 years in current department or agency	47	42	5	6	1	0	88	7	113
2017	Less than 3 years in current department or agency	44	43	5	5	2	0	88	8	83
2017	3 to 10 years in current department or agency	43	39	8	9	1	0	82	11	141
2017	11 to 20 years in current department or agency	35	47	11	3	3	1	83	6	94
2014	Less than 3 years in current department or agency	65	26	7	0	2	0	91	2	55
2014	3 to 10 years in current department or agency	41	41	9	7	3	0	82	9	198
2014	11 to 20 years in current department or agency	44	45	8	1	1	0	89	3	72
2014	More than 20 years in current department or agency	69	16	16	0	0	0	84	0	13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	45	13	10	3	1	0	74	13	112
2018	3 to 10 years in current department or agency	14	50	20	11	5	0	0	64	16	113
2017	Less than 3 years in current department or agency	36	32	21	9	1	1	0	69	10	83
2017	3 to 10 years in current department or agency	20	41	16	19	4	0	0	61	23	139
2017	11 to 20 years in current department or agency	16	41	25	13	4	1	0	58	17	94
2014	Less than 3 years in current department or agency	35	48	11	5	2	0	0	83	7	55
2014	3 to 10 years in current department or agency	26	43	13	15	3	0	1	69	18	198
2014	11 to 20 years in current department or agency	30	47	17	4	1	0	0	78	6	72
2014	More than 20 years in current department or agency	31	53	16	0	0	0	0	84	0	13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	10	25	36	22	2	3	1	25	37	113
2018	3 to 10 years in current department or agency	10	29	41	19	2	0	0	21	39	112
2017	Less than 3 years in current department or agency	13	35	37	7	3	0	5	10	50	81
2017	3 to 10 years in current department or agency	19	34	29	10	5	0	4	15	55	141
2017	11 to 20 years in current department or agency	17	50	22	5	4	0	1	10	68	94
2014	Less than 3 years in current department or agency	5	15	37	31	9	0	2	41	21	55
2014	3 to 10 years in current department or agency	9	32	34	16	8	0	2	24	42	198
2014	11 to 20 years in current department or agency	7	29	43	14	4	0	3	19	37	72
2014	More than 20 years in current department or agency	0	31	61	0	8	0	0	8	31	13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	8	24	23	28	14	2	2	43	33	113
2018	3 to 10 years in current department or agency	18	30	27	19	6	0	0	25	48	111
2017	Less than 3 years in current department or agency	15	25	30	11	10	4	4	23	44	82
2017	3 to 10 years in current department or agency	21	28	31	8	6	1	4	15	53	140
2017	11 to 20 years in current department or agency	26	38	24	6	5	0	0	12	64	94
2014	Less than 3 years in current department or agency	3	16	26	25	23	4	4	51	21	55
2014	3 to 10 years in current department or agency	11	24	28	25	11	0	2	36	36	197
2014	11 to 20 years in current department or agency	7	26	38	18	5	0	6	25	35	72
2014	More than 20 years in current department or agency	8	23	39	15	8	8	0	24	34	13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	12	21	34	23	7	2	1	30	35	112
2018	3 to 10 years in current department or agency	10	27	36	21	3	2	1	24	38	111
2017	Less than 3 years in current department or agency	10	28	24	25	4	4	5	32	42	83
2017	3 to 10 years in current department or agency	14	21	40	18	5	0	3	23	36	140
2017	11 to 20 years in current department or agency	11	33	33	17	5	0	0	22	44	94
2014	Less than 3 years in current department or agency	5	27	32	26	5	0	5	33	34	55
2014	3 to 10 years in current department or agency	12	22	40	17	6	1	3	23	35	196
2014	11 to 20 years in current department or agency	6	29	32	17	8	3	6	27	38	72
2014	More than 20 years in current department or agency	7	16	38	15	16	0	8	34	25	13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	12	38	27	14	2	0	42	19	111
2018	3 to 10 years in current department or agency	4	27	44	20	6	0	0	26	31	112
2017	Less than 3 years in current department or agency	6	13	39	26	10	0	5	38	20	81
2017	3 to 10 years in current department or agency	9	24	40	20	4	0	2	25	34	138
2017	11 to 20 years in current department or agency	13	21	48	13	4	0	1	17	34	94
2014	Less than 3 years in current department or agency	5	12	23	35	21	0	4	58	18	54
2014	3 to 10 years in current department or agency	7	17	37	30	8	0	1	39	24	195
2014	11 to 20 years in current department or agency	6	18	33	32	10	0	1	42	24	72
2014	More than 20 years in current department or agency	7	8	54	7	23	0	0	30	15	13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	16	31	19	16	3	4	38	29	112
2018	3 to 10 years in current department or agency	11	28	29	27	4	0	1	31	40	110
2017	Less than 3 years in current department or agency	9	13	25	28	12	9	3	45	26	82
2017	3 to 10 years in current department or agency	13	26	36	12	7	0	6	20	42	141
2017	11 to 20 years in current department or agency	17	29	37	12	4	0	1	16	47	93
2014	Less than 3 years in current department or agency	11	20	16	20	29	0	5	51	32	54
2014	3 to 10 years in current department or agency	13	24	36	19	8	0	2	27	37	197
2014	11 to 20 years in current department or agency	7	25	33	25	7	0	3	33	33	72
2014	More than 20 years in current department or agency	8	16	50	9	17	0	0	26	24	12

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	18	25	23	12	8	3	39	33	112
2018	3 to 10 years in current department or agency	15	28	28	22	6	1	0	28	44	111
2017	Less than 3 years in current department or agency	9	22	19	22	13	7	6	41	37	82
2017	3 to 10 years in current department or agency	12	26	32	19	7	1	4	27	39	141
2017	11 to 20 years in current department or agency	10	19	47	16	6	0	1	23	30	94
2014	Less than 3 years in current department or agency	6	12	26	16	28	2	10	50	20	55
2014	3 to 10 years in current department or agency	8	13	32	29	13	1	5	45	21	197
2014	11 to 20 years in current department or agency	7	15	25	38	9	1	4	50	24	72
2014	More than 20 years in current department or agency	0	0	38	31	31	0	0	62	0	13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	7	19	32	26	9	4	2	37	28	113
2018	3 to 10 years in current department or agency	6	24	45	20	4	1	0	24	30	111
2017	Less than 3 years in current department or agency	10	25	31	16	9	3	7	27	39	82
2017	3 to 10 years in current department or agency	13	17	38	19	9	1	3	29	31	139
2017	11 to 20 years in current department or agency	15	26	37	17	5	0	1	22	41	94
2014	Less than 3 years in current department or agency	4	21	36	18	14	4	4	34	26	55
2014	3 to 10 years in current department or agency	7	19	38	24	8	2	3	33	26	197
2014	11 to 20 years in current department or agency	8	14	44	18	8	0	7	28	24	72
2014	More than 20 years in current department or agency	0	7	62	23	8	0	0	31	7	13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	31	8	11	4	0	0	77	15	112
2018	3 to 10 years in current department or agency	55	20	7	9	6	2	1	77	15	113
2017	Less than 3 years in current department or agency	60	19	8	8	3	1	0	80	11	83
2017	3 to 10 years in current department or agency	41	40	8	5	5	0	0	81	10	141
2017	11 to 20 years in current department or agency	51	32	9	5	2	1	0	83	7	94
2014	Less than 3 years in current department or agency	56	33	2	5	3	0	0	89	9	55
2014	3 to 10 years in current department or agency	48	30	7	7	5	2	1	80	12	198
2014	11 to 20 years in current department or agency	45	29	16	6	4	0	0	75	10	72
2014	More than 20 years in current department or agency	61	15	8	0	16	0	0	76	16	13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	33	5	2	1	1	92	4	113
2018	3 to 10 years in current department or agency	51	37	8	3	1	0	88	4	113
2017	Less than 3 years in current department or agency	60	35	3	1	1	0	95	2	82
2017	3 to 10 years in current department or agency	57	30	6	3	3	0	88	7	141
2017	11 to 20 years in current department or agency	55	36	6	2	1	0	91	3	94
2014	Less than 3 years in current department or agency	61	27	11	2	0	0	88	2	55
2014	3 to 10 years in current department or agency	49	40	2	8	0	0	89	9	198
2014	11 to 20 years in current department or agency	54	36	4	3	3	0	90	6	72
2014	More than 20 years in current department or agency	54	30	8	8	0	0	84	8	13

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	30	16	4	1	1	0	79	6	112
2018	3 to 10 years in current department or agency	52	34	10	3	2	0	0	86	5	113

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	33	9	4	2	4	85	6	111
2018	3 to 10 years in current department or agency	38	40	19	0	3	1	78	3	113
2017	Less than 3 years in current department or agency	49	38	6	3	0	3	90	3	83
2017	3 to 10 years in current department or agency	35	42	13	5	2	3	80	7	141
2017	11 to 20 years in current department or agency	42	38	15	1	1	3	83	2	94
2014	Less than 3 years in current department or agency	55	27	5	4	0	9	90	4	55
2014	3 to 10 years in current department or agency	44	33	13	3	1	7	82	3	198
2014	11 to 20 years in current department or agency	47	29	19	1	0	3	79	1	72
2014	More than 20 years in current department or agency	53	16	24	0	0	7	75	0	13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	37	8	2	2	0	89	4	111
2018	3 to 10 years in current department or agency	35	41	16	4	4	1	76	7	112
2017	Less than 3 years in current department or agency	56	33	8	1	0	2	91	1	83
2017	3 to 10 years in current department or agency	43	40	11	3	2	1	84	5	141
2017	11 to 20 years in current department or agency	36	47	9	4	2	2	85	6	94
2014	Less than 3 years in current department or agency	59	32	3	0	0	5	96	0	55
2014	3 to 10 years in current department or agency	49	33	10	3	2	2	84	5	198
2014	11 to 20 years in current department or agency	36	46	12	1	1	3	84	3	72
2014	More than 20 years in current department or agency	46	31	24	0	0	0	76	0	13

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	57	35	4	4	0	0	91	4	111
2018	3 to 10 years in current department or agency	52	31	11	4	2	0	83	7	113
2017	Less than 3 years in current department or agency	67	23	3	6	0	1	91	6	82
2017	3 to 10 years in current department or agency	41	45	8	4	2	0	86	6	141
2017	11 to 20 years in current department or agency	44	43	6	5	1	0	87	6	94
2014	Less than 3 years in current department or agency	66	30	2	2	0	0	96	2	55
2014	3 to 10 years in current department or agency	51	38	7	2	2	0	90	4	198
2014	11 to 20 years in current department or agency	60	32	6	1	1	0	92	3	72
2014	More than 20 years in current department or agency	53	23	24	0	0	0	76	0	13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	30	16	7	4	11	7	67	13	113
2018	3 to 10 years in current department or agency	26	35	13	8	7	7	4	69	17	113
2017	Less than 3 years in current department or agency	44	30	13	2	4	4	2	79	7	83
2017	3 to 10 years in current department or agency	30	38	10	10	7	4	1	72	18	141
2017	11 to 20 years in current department or agency	33	33	16	10	4	2	2	69	14	93
2014	Less than 3 years in current department or agency	29	30	16	5	2	11	7	72	9	55
2014	3 to 10 years in current department or agency	34	28	13	12	8	3	2	66	20	197
2014	11 to 20 years in current department or agency	39	31	13	8	6	3	1	72	15	72
2014	More than 20 years in current department or agency	46	7	23	0	16	0	8	58	17	13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	34	14	13	8	1	2	65	21	112
2018	3 to 10 years in current department or agency	26	38	15	10	6	3	2	68	17	112
2017	Less than 3 years in current department or agency	40	36	10	9	4	0	1	77	14	83
2017	3 to 10 years in current department or agency	31	42	11	8	4	3	1	76	12	139
2017	11 to 20 years in current department or agency	33	46	9	4	5	2	0	81	9	94
2014	Less than 3 years in current department or agency	48	25	17	5	0	5	0	77	6	55
2014	3 to 10 years in current department or agency	32	39	12	10	5	2	0	73	15	198
2014	11 to 20 years in current department or agency	37	32	14	7	1	7	1	76	9	72
2014	More than 20 years in current department or agency	38	24	31	7	0	0	0	61	7	13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	44	15	8	3	2	0	74	11	111
2018	3 to 10 years in current department or agency	24	40	24	6	3	2	0	66	10	113

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	17	20	10	7	23	6	48	23	112
2018	3 to 10 years in current department or agency	11	23	20	12	18	13	3	41	35	113
2017	Less than 3 years in current department or agency	27	21	17	4	8	19	4	61	16	83
2017	3 to 10 years in current department or agency	9	22	19	14	14	16	6	39	36	139
2017	11 to 20 years in current department or agency	8	21	28	16	14	9	3	34	35	94
2014	Less than 3 years in current department or agency	21	18	14	5	3	32	7	63	14	55
2014	3 to 10 years in current department or agency	13	19	15	17	18	14	3	40	42	198
2014	11 to 20 years in current department or agency	14	22	17	17	20	6	5	41	41	72
2014	More than 20 years in current department or agency	30	8	0	30	16	8	8	45	55	13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	10	90	112
2018	3 to 10 years in current department or agency	14	86	112

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	60	17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	45	17

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	11
2018	3 to 10 years in current department or agency	0	17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	11

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	11

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	11

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	31	17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	49	11
2018	3 to 10 years in current department or agency	29	17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	60	17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	11

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	29	17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	60	17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	40	17

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	11

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	11

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	28	17

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	32	17

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	10
2018	3 to 10 years in current department or agency	28	17

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	10

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	58	10
2018	3 to 10 years in current department or agency	36	17

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	43	17

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	10	14	6	1	35	18	54	16	111
2018	3 to 10 years in current department or agency	14	17	18	8	5	27	11	49	21	112
2017	Less than 3 years in current department or agency	20	12	16	1	1	35	15	63	4	83
2017	3 to 10 years in current department or agency	13	19	13	4	5	34	13	59	17	141
2017	11 to 20 years in current department or agency	13	23	18	5	6	27	7	54	18	94
2014	Less than 3 years in current department or agency	9	11	7	2	0	59	12	69	6	55
2014	3 to 10 years in current department or agency	16	18	18	9	6	28	6	50	23	198
2014	11 to 20 years in current department or agency	12	18	25	7	4	29	4	46	17	72
2014	More than 20 years in current department or agency	8	15	8	15	0	31	24	49	33	13

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	40	15	3	2	14	3	77	5	111
2018	3 to 10 years in current department or agency	26	37	18	8	3	7	2	69	12	111
2017	Less than 3 years in current department or agency	41	24	20	4	0	11	0	73	4	83
2017	3 to 10 years in current department or agency	25	38	15	6	3	13	1	73	10	140
2017	11 to 20 years in current department or agency	26	41	21	7	3	2	1	69	10	93
2014	Less than 3 years in current department or agency	23	34	12	3	0	28	0	79	5	55
2014	3 to 10 years in current department or agency	29	36	16	6	3	8	1	72	10	198
2014	11 to 20 years in current department or agency	29	31	24	3	3	10	2	67	6	72
2014	More than 20 years in current department or agency	24	15	39	7	0	7	8	45	9	13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	6	94	113
2018	3 to 10 years in current department or agency	6	94	112

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	18	10	15	3	2	38	14	59	10	113
2018	3 to 10 years in current department or agency	13	20	15	4	2	38	9	61	11	112
2017	Less than 3 years in current department or agency	20	11	13	3	0	39	14	65	7	82
2017	3 to 10 years in current department or agency	12	10	10	2	2	52	11	61	12	139
2017	11 to 20 years in current department or agency	14	17	17	1	4	39	8	58	10	94
2014	Less than 3 years in current department or agency	7	11	7	0	0	61	14	72	0	55
2014	3 to 10 years in current department or agency	14	13	20	1	2	44	6	54	6	198
2014	11 to 20 years in current department or agency	11	17	18	1	0	43	10	59	3	72
2014	More than 20 years in current department or agency	7	0	16	0	0	61	16	32	0	13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	33	12	2	1	18	3	81	5	113
2018	3 to 10 years in current department or agency	25	33	19	3	1	15	2	71	6	112
2017	Less than 3 years in current department or agency	41	27	12	2	0	15	3	83	3	83
2017	3 to 10 years in current department or agency	22	31	15	4	1	24	3	72	8	141
2017	11 to 20 years in current department or agency	28	28	19	3	2	18	1	70	6	94
2014	Less than 3 years in current department or agency	23	27	12	2	0	30	5	79	3	54
2014	3 to 10 years in current department or agency	28	32	14	2	1	21	1	77	4	198
2014	11 to 20 years in current department or agency	28	28	11	1	0	26	6	81	2	72
2014	More than 20 years in current department or agency	31	0	31	0	0	30	8	50	0	13

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	54	27	8	6	4	1	83	10	112
2018	3 to 10 years in current department or agency	62	21	9	5	3	0	83	8	112
2017	Less than 3 years in current department or agency	63	19	12	6	0	0	82	6	83
2017	3 to 10 years in current department or agency	56	27	9	5	3	0	83	9	141
2017	11 to 20 years in current department or agency	57	29	6	1	4	3	88	5	94

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	50	8	4	0	4	88	4	111
2018	3 to 10 years in current department or agency	47	36	10	4	2	1	84	6	113
2017	Less than 3 years in current department or agency	47	41	7	4	1	0	88	5	82
2017	3 to 10 years in current department or agency	48	35	9	2	4	1	84	6	141
2017	11 to 20 years in current department or agency	48	39	11	0	1	0	88	1	93

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	47	14	12	3	2	70	15	113
2018	3 to 10 years in current department or agency	19	42	18	10	9	1	62	20	113
2017	Less than 3 years in current department or agency	28	44	8	12	8	0	72	20	83
2017	3 to 10 years in current department or agency	18	31	15	15	17	3	51	33	141
2017	11 to 20 years in current department or agency	17	42	13	17	12	0	59	29	94

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	31	13	5	4	1	77	10	112
2018	3 to 10 years in current department or agency	52	22	15	7	3	2	75	10	113
2017	Less than 3 years in current department or agency	47	31	10	2	8	2	80	10	83
2017	3 to 10 years in current department or agency	52	25	10	6	5	2	79	11	141
2017	11 to 20 years in current department or agency	61	20	10	4	1	3	84	5	93

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	24	35	13	12	0	39	25	112
2018	3 to 10 years in current department or agency	9	26	31	26	9	0	35	35	113
2017	Less than 3 years in current department or agency	20	37	23	12	8	0	57	21	83
2017	3 to 10 years in current department or agency	14	25	22	23	16	0	38	40	141
2017	11 to 20 years in current department or agency	9	21	31	16	21	1	31	38	94

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	35	27	13	7	1	52	21	112
2018	3 to 10 years in current department or agency	13	32	30	19	6	1	45	25	113
2017	Less than 3 years in current department or agency	28	29	25	9	9	0	57	18	83
2017	3 to 10 years in current department or agency	12	27	30	19	12	0	39	30	141
2017	11 to 20 years in current department or agency	10	29	27	18	15	1	40	33	94

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	29	28	15	12	1	1	45	27	113
2018	3 to 10 years in current department or agency	16	21	20	30	11	0	2	38	42	113
2017	Less than 3 years in current department or agency	26	31	18	12	13	0	0	57	25	83
2017	3 to 10 years in current department or agency	17	20	28	19	17	0	0	36	36	141
2017	11 to 20 years in current department or agency	10	26	22	19	21	0	1	36	41	93

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	26	13	12	5	0	4	69	18	113
2018	3 to 10 years in current department or agency	33	28	22	8	6	0	3	63	15	113
2017	Less than 3 years in current department or agency	53	21	12	6	6	1	1	76	12	83
2017	3 to 10 years in current department or agency	31	25	20	13	9	0	3	57	23	141
2017	11 to 20 years in current department or agency	22	33	15	14	14	0	2	56	29	94

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	34	19	11	7	1	62	19	112
2018	3 to 10 years in current department or agency	28	26	22	12	11	1	55	22	113
2017	Less than 3 years in current department or agency	41	30	22	4	3	0	70	7	83
2017	3 to 10 years in current department or agency	30	21	23	14	12	0	51	27	140
2017	11 to 20 years in current department or agency	23	23	24	17	13	0	46	30	94

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	38	27	9	5	1	2	57	15	112
2018	3 to 10 years in current department or agency	23	30	32	10	4	0	1	53	14	113
2017	Less than 3 years in current department or agency	37	27	27	7	2	0	0	64	9	83
2017	3 to 10 years in current department or agency	21	37	22	13	6	0	1	58	19	140
2017	11 to 20 years in current department or agency	22	39	21	11	6	0	0	61	17	94

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	30	26	17	7	0	1	50	24	112
2018	3 to 10 years in current department or agency	10	32	25	23	8	1	1	43	32	113
2017	Less than 3 years in current department or agency	13	34	25	25	2	1	0	47	28	83
2017	3 to 10 years in current department or agency	13	25	19	26	16	0	0	39	43	140
2017	11 to 20 years in current department or agency	9	28	24	18	20	0	0	38	38	94

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	21	32	26	16	6	0	53	21	110
2018	3 to 10 years in current department or agency	15	36	24	15	8	1	52	24	112
2017	Less than 3 years in current department or agency	23	32	26	12	6	0	55	18	83
2017	3 to 10 years in current department or agency	21	28	21	20	10	0	49	30	140
2017	11 to 20 years in current department or agency	17	26	29	17	9	1	43	27	94

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	40	22	6	2	0	1	70	8	112
2018	3 to 10 years in current department or agency	39	32	18	8	4	0	0	71	11	112
2017	Less than 3 years in current department or agency	39	30	19	4	6	1	0	70	11	82
2017	3 to 10 years in current department or agency	36	29	19	10	5	0	1	66	15	140
2017	11 to 20 years in current department or agency	30	33	13	14	10	0	0	62	25	94

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	61	27	5	5	0	3	90	5	110
2018	3 to 10 years in current department or agency	67	16	8	5	3	1	83	8	113
2017	Less than 3 years in current department or agency	59	19	14	5	2	1	79	7	83
2017	3 to 10 years in current department or agency	68	17	9	2	2	2	87	4	140
2017	11 to 20 years in current department or agency	68	16	10	0	0	5	89	0	94

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	72	15	6	1	0	1	6	93	1	112
2018	3 to 10 years in current department or agency	85	7	4	0	0	0	4	95	0	113

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	74	10	3	2	5	1	4	88	8	112
2018	3 to 10 years in current department or agency	77	9	5	3	3	1	3	88	6	113
2017	Less than 3 years in current department or agency	78	8	7	4	1	1	0	87	5	83
2017	3 to 10 years in current department or agency	76	14	1	3	3	0	3	93	6	141
2017	11 to 20 years in current department or agency	73	12	4	1	4	1	5	90	6	94

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	61	23	7	4	3	3	86	7	112
2018	3 to 10 years in current department or agency	52	26	15	2	4	1	79	5	113
2017	Less than 3 years in current department or agency	61	22	12	1	4	0	83	5	83
2017	3 to 10 years in current department or agency	57	28	10	1	1	2	87	3	140
2017	11 to 20 years in current department or agency	54	27	13	1	3	2	83	4	94

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	22	8	9	3	2	79	13	112
2018	3 to 10 years in current department or agency	59	15	13	7	5	1	75	12	113
2017	Less than 3 years in current department or agency	72	10	11	3	4	0	81	7	83
2017	3 to 10 years in current department or agency	56	24	8	4	6	2	82	10	140
2017	11 to 20 years in current department or agency	55	23	12	1	7	1	80	9	94

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	8	3	3	0	34	91	5	112
2018	3 to 10 years in current department or agency	41	20	5	1	0	34	92	1	113
2017	Less than 3 years in current department or agency	68	11	6	0	0	15	93	0	83
2017	3 to 10 years in current department or agency	55	13	5	1	1	25	91	2	141
2017	11 to 20 years in current department or agency	52	18	3	2	2	23	90	6	94

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	70	15	4	4	0	7	91	4	112
2018	3 to 10 years in current department or agency	69	20	4	2	0	5	94	2	111
2017	Less than 3 years in current department or agency	76	8	9	1	0	6	89	1	83
2017	3 to 10 years in current department or agency	75	12	6	1	1	5	92	2	141
2017	11 to 20 years in current department or agency	69	17	6	1	0	6	92	1	92

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	18	14	8	9	0	2	68	17	112
2018	3 to 10 years in current department or agency	65	20	6	3	2	1	3	88	5	113
2017	Less than 3 years in current department or agency	49	16	10	13	9	0	2	66	23	83
2017	3 to 10 years in current department or agency	61	23	11	3	2	0	0	83	6	141
2017	11 to 20 years in current department or agency	69	18	5	2	3	0	2	89	5	94

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	33	12	3	1	1	1	84	4	112
2018	3 to 10 years in current department or agency	54	26	11	5	1	0	2	82	7	112
2017	Less than 3 years in current department or agency	67	18	12	2	0	0	1	86	2	83
2017	3 to 10 years in current department or agency	57	25	10	4	3	0	1	83	7	141
2017	11 to 20 years in current department or agency	49	30	16	1	3	0	1	80	4	94

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	15	31	40	11	2	0	46	13	113
2018	3 to 10 years in current department or agency	5	39	39	12	5	0	44	17	113
2017	Less than 3 years in current department or agency	13	35	36	14	1	1	48	15	83
2017	3 to 10 years in current department or agency	8	28	38	21	6	0	35	26	141
2017	11 to 20 years in current department or agency	8	25	35	21	11	0	34	31	94

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	10	13	42	20	13	1	1	33	23	113
2018	3 to 10 years in current department or agency	7	25	44	16	7	0	0	24	33	112
2017	Less than 3 years in current department or agency	4	15	32	33	13	3	0	48	20	82
2017	3 to 10 years in current department or agency	8	32	30	23	7	0	0	30	40	141
2017	11 to 20 years in current department or agency	14	26	32	20	7	0	0	28	40	93

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	60	24	7	2	2	3	1	63	37	113
2018	3 to 10 years in current department or agency	62	24	9	3	0	0	2	63	37	113
2017	Less than 3 years in current department or agency	58	20	11	2	4	4	1	61	39	83
2017	3 to 10 years in current department or agency	60	26	7	1	3	1	1	61	39	141
2017	11 to 20 years in current department or agency	67	27	3	1	0	0	2	69	31	94

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	39	42
2018	3 to 10 years in current department or agency	32	41
2017	Less than 3 years in current department or agency	35	31
2017	3 to 10 years in current department or agency	34	53
2017	11 to 20 years in current department or agency	17	29

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	34	42
2018	3 to 10 years in current department or agency	24	41
2017	Less than 3 years in current department or agency	29	31
2017	3 to 10 years in current department or agency	30	53
2017	11 to 20 years in current department or agency	11	29

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	28	42
2018	3 to 10 years in current department or agency	25	41
2017	Less than 3 years in current department or agency	3	31
2017	3 to 10 years in current department or agency	24	53
2017	11 to 20 years in current department or agency	3	29

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	21	42
2018	3 to 10 years in current department or agency	40	41
2017	Less than 3 years in current department or agency	27	31
2017	3 to 10 years in current department or agency	36	53
2017	11 to 20 years in current department or agency	27	29

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	42
2018	3 to 10 years in current department or agency	6	41
2017	Less than 3 years in current department or agency	6	31
2017	3 to 10 years in current department or agency	9	53
2017	11 to 20 years in current department or agency	4	29

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	25	42
2018	3 to 10 years in current department or agency	26	41

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	18	42
2018	3 to 10 years in current department or agency	20	41
2017	Less than 3 years in current department or agency	34	31
2017	3 to 10 years in current department or agency	23	53
2017	11 to 20 years in current department or agency	48	29

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	5	59	14	10	3	9	41
2018	3 to 10 years in current department or agency	3	76	11	8	0	2	39
2017	Less than 3 years in current department or agency	11	58	17	0	3	11	31
2017	3 to 10 years in current department or agency	14	66	15	4	2	0	53
2017	11 to 20 years in current department or agency	22	74	0	4	0	0	28

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	64	36	42
2018	3 to 10 years in current department or agency	82	18	40

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	15	7	5	5	3	13	81	11	111
2018	3 to 10 years in current department or agency	65	12	11	2	3	0	8	83	5	113

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	24	19	12	13	0	3	54	26	41
2018	3 to 10 years in current department or agency	43	33	9	6	9	0	0	76	15	41
2017	Less than 3 years in current department or agency	40	22	9	15	8	0	6	66	24	31
2017	3 to 10 years in current department or agency	50	26	11	4	4	2	4	81	8	54
2017	11 to 20 years in current department or agency	46	27	3	13	0	0	10	81	15	29

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	14	7	24	7	20	2	25	29	38	42
2018	3 to 10 years in current department or agency	3	6	6	11	21	0	52	21	67	40
2017	Less than 3 years in current department or agency	6	11	12	26	17	9	20	24	59	31
2017	3 to 10 years in current department or agency	9	4	5	7	11	11	52	36	49	54
2017	11 to 20 years in current department or agency	7	10	14	10	0	7	52	42	25	29

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Canadian Institutes of Health Research by Question 81. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored