2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 85. What is your age group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	36	54	7	2	0	91	2	30
2018	Age - 25 - 29 years	41	41	8	6	3	82	9	60
2018	Age - 30 - 34 years	38	43	10	4	5	81	9	54
2018	Age - 35 - 39 years	40	29	23	7	2	68	9	42
2018	Age - 40 - 44 years	36	41	11	8	4	77	12	53
2018	Age - 45 - 49 years	38	34	22	1	5	72	6	62
2018	Age - 50 - 54 years	44	45	5	2	4	89	6	57
2018	Age - 55 - 59 years	55	30	2	11	3	84	13	43
2018	Age - 60 years and over	45	40	4	3	9	85	12	27
2017	Age - 24 years and under	29	47	7	10	7	76	17	13
2017	Age - 25 - 29 years	24	49	16	9	2	73	11	41
2017	Age - 30 - 34 years	33	38	22	5	2	71	7	46
2017	Age - 35 - 39 years	27	55	7	6	6	81	12	38
2017	Age - 40 - 44 years	25	57	10	3	5	82	8	35
2017	Age - 45 - 49 years	30	55	8	2	4	86	6	52
2017	Age - 50 - 54 years	20	63	10	1	5	84	6	62
2017	Age - 55 - 59 years	45	37	12	4	2	82	7	40
2017	Age - 60 years and over	48	42	4	5	0	90	5	20
2014	Age - 24 years and under	10	46	39	4	0	56	4	20
2014	Age - 25 - 29 years	28	47	7	16	3	75	18	37
2014	Age - 30 - 34 years	30	37	18	15	0	68	15	33
2014	Age - 35 - 39 years	15	47	14	10	13	63	23	52
2014	Age - 40 - 44 years	16	45	22	9	8	60	18	58
2014	Age - 45 - 49 years	30	44	13	7	5	74	12	79
2014	Age - 50 - 54 years	31	45	13	9	3	75	11	63
2014	Age - 55 - 59 years	35	40	15	8	2	75	10	46
2014	Age - 60 years and over	44	47	5	4	0	91	4	20
2011	Age - 24 years and under	40	42	6	12	0	82	12	21
2011	Age - 25 - 29 years	34	54	2	10	0	88	10	50
2011	Age - 30 - 34 years	29	40	19	6	6	69	12	52
2011	Age - 35 - 39 years	25	34	19	13	8	59	21	46
2011	Age - 40 - 44 years	39	39	4	8	10	78	18	73
2011	Age - 45 - 49 years	37	35	19	4	4	73	8	87
2011	Age - 50 - 54 years	40	35	15	4	6	75	10	75
2011	Age - 55 - 59 years	34	48	10	5	3	83	8	41
2011	Age - 60 years and over	53	39	8	0	0	92	0	14
2008	Age - 24 years and under	40	36	20	4	0	76	4	25
2008	Age - 25 - 29 years	38	36	10	2	14	74	17	42
2008	Age - 30 - 34 years	21	49	13	11	6	70	17	47
2008	Age - 35 - 39 years	21	54	6	6	13	75	19	48
2008	Age - 40 - 44 years	40	42	9	4	4	82	9	67
2008	Age - 45 - 49 years	45	28	17	9	2	72	11	65
2008	Age - 50 - 54 years	41	33	12	10	4	74	14	73
2008	Age - 55 - 59 years	54	32	5	7	2	85	10	41
2008	Age - 60 years and over	69	15	8	8	0	85	8	13

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	63	31	2	3	0	0	0	94	3	30
2018	Age - 25 - 29 years	43	37	6	4	8	2	0	81	12	60
2018	Age - 30 - 34 years	46	31	8	11	3	0	0	78	14	54
2018	Age - 35 - 39 years	18	34	24	14	5	5	0	55	20	42
2018	Age - 40 - 44 years	40	35	5	10	10	0	0	75	19	52
2018	Age - 45 - 49 years	36	37	7	8	10	2	0	75	18	63
2018	Age - 50 - 54 years	36	32	9	7	14	0	2	70	21	57
2018	Age - 55 - 59 years	43	27	11	9	10	0	0	70	19	42
2018	Age - 60 years and over	51	29	8	7	5	0	0	80	12	26
2017	Age - 24 years and under	47	7	15	24	7	0	0	54	31	13
2017	Age - 25 - 29 years	31	39	18	9	2	0	0	70	12	41
2017	Age - 30 - 34 years	40	30	16	8	5	0	0	71	13	46
2017	Age - 35 - 39 years	38	26	18	16	2	0	0	64	18	38
2017	Age - 40 - 44 years	22	47	10	6	15	0	0	70	21	35
2017	Age - 45 - 49 years	22	43	21	4	10	0	0	65	13	52
2017	Age - 50 - 54 years	27	34	10	11	18	0	0	61	29	62
2017	Age - 55 - 59 years	26	51	8	9	5	0	0	77	14	40
2017	Age - 60 years and over	41	33	15	5	5	0	0	74	11	21

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	60	31	7	0	2	0	0	91	2	30
2018	Age - 25 - 29 years	59	32	2	4	1	2	0	92	6	59
2018	Age - 30 - 34 years	45	41	7	4	3	0	0	86	7	53
2018	Age - 35 - 39 years	46	37	15	0	0	3	0	85	0	43
2018	Age - 40 - 44 years	55	32	9	2	2	0	0	87	4	53
2018	Age - 45 - 49 years	58	32	4	3	3	0	0	90	6	63
2018	Age - 50 - 54 years	68	23	7	0	3	0	0	91	3	54
2018	Age - 55 - 59 years	79	15	3	2	2	0	0	93	4	43
2018	Age - 60 years and over	65	26	5	4	0	0	0	91	4	27
2017	Age - 24 years and under	47	39	14	0	0	0	0	86	0	13
2017	Age - 25 - 29 years	49	36	9	4	2	0	0	85	6	41
2017	Age - 30 - 34 years	49	35	9	2	2	0	2	86	5	46
2017	Age - 35 - 39 years	60	26	8	6	0	0	0	86	6	37
2017	Age - 40 - 44 years	54	37	3	0	5	0	0	92	5	35
2017	Age - 45 - 49 years	54	37	6	0	3	0	0	91	3	52
2017	Age - 50 - 54 years	60	38	0	0	2	0	0	98	2	62
2017	Age - 55 - 59 years	70	20	5	2	2	0	0	90	5	40
2017	Age - 60 years and over	75	21	4	0	0	0	0	96	0	21
2014	Age - 24 years and under	40	55	4	0	0	0	0	96	0	20
2014	Age - 25 - 29 years	59	26	13	2	0	0	0	85	2	37
2014	Age - 30 - 34 years	69	17	9	3	3	0	0	85	6	33
2014	Age - 35 - 39 years	58	25	8	8	1	0	0	83	9	52
2014	Age - 40 - 44 years	63	22	14	1	0	0	0	85	1	58
2014	Age - 45 - 49 years	75	20	2	1	1	0	0	95	3	79
2014	Age - 50 - 54 years	59	35	3	1	1	0	0	95	2	63
2014	Age - 55 - 59 years	59	37	2	0	0	0	2	98	0	46
2014	Age - 60 years and over	65	31	4	0	0	0	0	96	0	20
2011	Age - 24 years and under	67	28	5	0	0	0	0	95	0	21
2011	Age - 25 - 29 years	60	33	8	0	0	0	0	92	0	51
2011	Age - 30 - 34 years	49	34	12	4	2	0	0	83	5	53
2011	Age - 35 - 39 years	41	42	13	2	2	0	0	83	4	46
2011	Age - 40 - 44 years	70	19	8	1	2	0	0	89	3	73
2011	Age - 45 - 49 years	62	28	7	3	1	0	0	90	4	86
2011	Age - 50 - 54 years	66	24	6	2	1	1	0	90	4	76
2011	Age - 55 - 59 years	66	29	2	3	0	0	0	95	3	41
2011	Age - 60 years and over	84	16	0	0	0	0	0	100	0	14

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	57	37	6	0	0	0	0	94	0	30
2018	Age - 25 - 29 years	52	34	9	2	3	0	0	86	5	60
2018	Age - 30 - 34 years	43	43	3	3	7	0	0	86	10	54
2018	Age - 35 - 39 years	36	34	18	7	2	3	0	71	10	43
2018	Age - 40 - 44 years	37	45	12	5	2	0	0	82	7	53
2018	Age - 45 - 49 years	44	44	6	0	6	0	0	88	6	63
2018	Age - 50 - 54 years	48	38	5	6	2	0	2	88	7	57
2018	Age - 55 - 59 years	55	32	6	5	2	0	0	87	7	43
2018	Age - 60 years and over	69	23	5	0	4	0	0	91	4	26
2017	Age - 24 years and under	29	31	24	10	7	0	0	59	17	13
2017	Age - 25 - 29 years	34	49	10	4	2	0	0	83	7	41
2017	Age - 30 - 34 years	47	42	5	5	0	0	2	91	5	46
2017	Age - 35 - 39 years	40	44	4	9	3	0	0	84	12	37
2017	Age - 40 - 44 years	37	52	6	0	5	0	0	88	5	35
2017	Age - 45 - 49 years	36	54	4	2	2	0	2	92	4	51
2017	Age - 50 - 54 years	37	48	6	6	3	0	0	85	9	62
2017	Age - 55 - 59 years	50	34	14	0	2	0	0	84	2	40
2017	Age - 60 years and over	70	22	9	0	0	0	0	91	0	21
2014	Age - 24 years and under	46	34	10	10	0	0	0	80	10	20
2014	Age - 25 - 29 years	39	39	16	6	0	0	0	78	6	37
2014	Age - 30 - 34 years	26	53	10	11	0	0	0	79	11	33
2014	Age - 35 - 39 years	25	47	6	17	4	0	0	72	21	52
2014	Age - 40 - 44 years	20	51	15	6	8	0	0	72	14	58
2014	Age - 45 - 49 years	41	38	9	7	5	0	0	79	12	79
2014	Age - 50 - 54 years	35	49	10	5	1	0	0	84	6	63
2014	Age - 55 - 59 years	50	35	9	4	0	0	2	87	4	46
2014	Age - 60 years and over	53	39	9	0	0	0	0	91	0	20
2011	Age - 24 years and under	59	33	5	4	0	0	0	92	4	21
2011	Age - 25 - 29 years	45	43	7	4	0	0	0	89	4	50
2011	Age - 30 - 34 years	31	47	10	8	4	0	0	78	12	53
2011	Age - 35 - 39 years	29	41	19	9	2	0	0	70	11	46
2011	Age - 40 - 44 years	48	33	8	6	6	0	0	81	11	73
2011	Age - 45 - 49 years	39	42	13	5	1	0	0	81	6	87
2011	Age - 50 - 54 years	42	41	7	5	5	0	0	83	10	75
2011	Age - 55 - 59 years	46	43	5	3	3	0	0	90	5	41
2011	Age - 60 years and over	47	45	8	0	0	0	0	92	0	14
2008	Age - 24 years and under	42	38	15	4	0	0	0	81	4	26
2008	Age - 25 - 29 years	33	48	5	7	7	0	0	81	14	42
2008	Age - 30 - 34 years	26	51	13	9	2	0	0	77	11	47
2008	Age - 35 - 39 years	31	49	4	12	4	0	0	80	16	49
2008	Age - 40 - 44 years	44	37	7	7	4	0	0	81	12	68
2008	Age - 45 - 49 years	43	38	12	6	0	0	0	82	6	65
2008	Age - 50 - 54 years	42	40	10	7	1	0	0	82	8	73
2008	Age - 55 - 59 years	54	37	2	7	0	0	0	90	7	41
2008	Age - 60 years and over	62	31	8	0	0	0	0	92	0	13

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	60	25	11	3	0	0	0	85	3	30
2018	Age - 25 - 29 years	55	23	10	10	2	0	0	78	12	57
2018	Age - 30 - 34 years	42	31	12	8	6	2	0	74	14	54
2018	Age - 35 - 39 years	32	20	19	19	6	3	0	54	27	44
2018	Age - 40 - 44 years	33	31	17	10	10	0	0	63	20	53
2018	Age - 45 - 49 years	36	30	21	2	11	0	0	66	13	63
2018	Age - 50 - 54 years	35	20	21	11	11	2	0	56	23	55
2018	Age - 55 - 59 years	43	24	8	20	5	0	0	67	25	43
2018	Age - 60 years and over	47	26	11	4	12	0	0	73	16	27
2017	Age - 24 years and under	37	30	0	26	7	0	0	66	34	13
2017	Age - 25 - 29 years	32	36	22	2	5	3	0	70	7	41
2017	Age - 30 - 34 years	28	34	21	9	6	0	2	63	15	45
2017	Age - 35 - 39 years	26	27	23	11	10	2	0	55	21	38
2017	Age - 40 - 44 years	25	27	25	15	5	2	0	53	21	35
2017	Age - 45 - 49 years	16	22	32	20	8	2	0	39	28	52
2017	Age - 50 - 54 years	20	27	23	15	13	1	0	48	29	62
2017	Age - 55 - 59 years	19	39	25	10	5	0	2	59	15	39
2017	Age - 60 years and over	41	26	14	4	9	5	0	71	15	21
2014	Age - 24 years and under	42	24	30	4	0	0	0	66	4	20
2014	Age - 25 - 29 years	41	20	27	6	7	0	0	60	12	37
2014	Age - 30 - 34 years	19	30	28	8	12	0	3	50	20	33
2014	Age - 35 - 39 years	12	29	18	27	14	0	0	41	41	52
2014	Age - 40 - 44 years	9	31	28	14	15	3	0	42	29	58
2014	Age - 45 - 49 years	18	29	27	7	17	1	0	48	24	79
2014	Age - 50 - 54 years	17	36	27	11	9	2	0	53	19	63
2014	Age - 55 - 59 years	28	35	26	3	8	0	0	63	11	46
2014	Age - 60 years and over	23	54	16	7	0	0	0	76	7	20
2011	Age - 24 years and under	59	25	0	16	0	0	0	84	16	21
2011	Age - 25 - 29 years	40	34	13	11	2	0	0	74	13	51
2011	Age - 30 - 34 years	35	35	19	4	7	0	0	70	11	53
2011	Age - 35 - 39 years	12	33	24	12	17	0	2	46	30	46
2011	Age - 40 - 44 years	29	25	18	17	11	0	0	54	28	73
2011	Age - 45 - 49 years	22	25	28	12	12	1	0	48	24	87
2011	Age - 50 - 54 years	28	28	22	6	15	1	0	57	21	76
2011	Age - 55 - 59 years	15	31	34	10	10	0	0	45	20	40
2011	Age - 60 years and over	39	40	0	21	0	0	0	79	21	14

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	65	24	11	0	0	0	0	89	0	30
2018	Age - 25 - 29 years	54	26	11	7	2	0	0	80	9	57
2018	Age - 30 - 34 years	46	31	11	8	4	0	0	77	12	54
2018	Age - 35 - 39 years	29	23	20	20	5	3	0	54	25	44
2018	Age - 40 - 44 years	30	33	14	18	5	0	0	63	23	53
2018	Age - 45 - 49 years	31	38	23	2	6	0	0	69	8	62
2018	Age - 50 - 54 years	36	27	19	5	12	0	0	64	18	55
2018	Age - 55 - 59 years	41	25	10	15	9	0	0	66	24	42
2018	Age - 60 years and over	52	21	8	7	12	0	0	73	19	27
2017	Age - 24 years and under	37	39	10	7	7	0	0	76	14	13
2017	Age - 25 - 29 years	38	32	15	7	5	3	0	73	12	41
2017	Age - 30 - 34 years	26	39	18	8	7	0	2	66	15	46
2017	Age - 35 - 39 years	29	35	17	7	10	2	0	65	18	38
2017	Age - 40 - 44 years	22	40	23	12	2	0	0	62	14	35
2017	Age - 45 - 49 years	16	42	19	13	8	0	2	59	22	52
2017	Age - 50 - 54 years	22	29	21	14	13	0	0	51	27	62
2017	Age - 55 - 59 years	32	32	19	12	2	0	2	65	15	39
2017	Age - 60 years and over	41	37	14	9	0	0	0	78	9	21
2014	Age - 24 years and under	42	26	31	0	0	0	0	69	0	19
2014	Age - 25 - 29 years	38	32	11	10	7	3	0	72	17	37
2014	Age - 30 - 34 years	19	33	22	15	8	0	3	53	24	33
2014	Age - 35 - 39 years	9	29	25	20	16	2	0	38	36	52
2014	Age - 40 - 44 years	9	40	20	10	17	3	0	51	28	58
2014	Age - 45 - 49 years	18	30	27	10	14	1	0	49	24	79
2014	Age - 50 - 54 years	20	37	21	11	10	0	0	57	21	63
2014	Age - 55 - 59 years	28	42	19	5	6	0	0	70	11	46
2014	Age - 60 years and over	26	58	7	9	0	0	0	84	9	20
2011	Age - 24 years and under	63	20	8	9	0	0	0	83	9	20
2011	Age - 25 - 29 years	41	34	6	16	2	0	0	76	18	50
2011	Age - 30 - 34 years	28	48	15	4	5	0	0	76	8	53
2011	Age - 35 - 39 years	15	32	23	14	13	2	0	48	28	46
2011	Age - 40 - 44 years	28	30	19	11	12	0	0	58	23	73
2011	Age - 45 - 49 years	27	29	25	11	8	0	0	56	19	87
2011	Age - 50 - 54 years	26	31	23	7	12	0	0	57	20	76
2011	Age - 55 - 59 years	22	41	23	8	7	0	0	62	15	40
2011	Age - 60 years and over	49	30	0	21	0	0	0	79	21	14
2008	Age - 24 years and under	27	46	19	0	8	0	0	73	8	26
2008	Age - 25 - 29 years	30	33	14	12	12	0	0	63	23	43
2008	Age - 30 - 34 years	17	40	17	15	9	0	2	59	24	47
2008	Age - 35 - 39 years	16	47	12	14	10	0	0	63	24	49
2008	Age - 40 - 44 years	22	32	12	22	12	0	0	54	34	68
2008	Age - 45 - 49 years	18	31	23	12	12	3	0	51	25	65
2008	Age - 50 - 54 years	29	27	19	18	7	0	0	56	25	73
2008	Age - 55 - 59 years	22	41	17	10	10	0	0	63	20	41
2008	Age - 60 years and over	29	50	7	14	0	0	0	79	14	14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	42	30	5	15	3	0	5	75	20	30
2018	Age - 25 - 29 years	33	25	7	15	4	3	13	69	22	57
2018	Age - 30 - 34 years	42	24	6	15	11	0	3	68	26	54
2018	Age - 35 - 39 years	30	17	17	12	21	3	0	48	34	44
2018	Age - 40 - 44 years	29	28	15	12	9	7	0	61	23	53
2018	Age - 45 - 49 years	27	27	24	9	8	4	0	57	18	63
2018	Age - 50 - 54 years	41	17	17	9	14	2	0	60	23	55
2018	Age - 55 - 59 years	45	17	6	11	17	2	2	65	28	43
2018	Age - 60 years and over	36	30	11	11	9	3	0	68	20	27
2017	Age - 24 years and under	21	14	7	19	14	16	8	46	44	13
2017	Age - 25 - 29 years	26	17	16	14	7	10	11	53	26	41
2017	Age - 30 - 34 years	12	30	25	12	13	0	10	46	27	46
2017	Age - 35 - 39 years	22	23	23	13	15	3	0	46	30	38
2017	Age - 40 - 44 years	23	32	17	14	6	8	0	60	22	35
2017	Age - 45 - 49 years	15	33	23	15	7	6	0	52	24	52
2017	Age - 50 - 54 years	23	27	21	11	9	5	4	55	23	62
2017	Age - 55 - 59 years	37	24	12	9	9	7	2	67	20	39
2017	Age - 60 years and over	52	5	20	15	4	0	4	59	20	21
2014	Age - 24 years and under	43	12	19	26	0	0	0	55	26	20
2014	Age - 25 - 29 years	25	17	15	20	15	5	4	46	38	37
2014	Age - 30 - 34 years	27	15	22	14	18	0	5	44	33	33
2014	Age - 35 - 39 years	16	18	21	16	22	5	2	36	41	52
2014	Age - 40 - 44 years	15	24	24	17	16	5	0	40	34	58
2014	Age - 45 - 49 years	23	22	19	15	19	2	0	46	35	79
2014	Age - 50 - 54 years	18	32	24	11	9	8	0	53	21	63
2014	Age - 55 - 59 years	33	24	25	9	5	2	2	59	15	46
2014	Age - 60 years and over	35	24	9	12	4	12	4	71	19	20
2011	Age - 24 years and under	56	22	4	14	4	0	0	78	18	20
2011	Age - 25 - 29 years	24	22	10	8	18	3	15	56	32	51
2011	Age - 30 - 34 years	30	26	17	12	12	0	2	58	25	53
2011	Age - 35 - 39 years	14	23	25	15	17	6	0	39	35	46
2011	Age - 40 - 44 years	34	21	17	8	16	3	0	57	25	73
2011	Age - 45 - 49 years	30	17	25	11	11	7	0	50	24	87
2011	Age - 50 - 54 years	39	22	15	9	11	4	0	64	20	76
2011	Age - 55 - 59 years	25	26	17	15	10	5	2	55	27	40
2011	Age - 60 years and over	39	26	21	6	0	0	8	71	7	14
2008	Age - 24 years and under	15	27	31	4	15	0	8	46	21	26
2008	Age - 25 - 29 years	16	21	16	16	19	0	12	42	39	43
2008	Age - 30 - 34 years	13	17	26	23	11	2	9	33	38	47
2008	Age - 35 - 39 years	8	39	16	12	18	4	2	50	33	49
2008	Age - 40 - 44 years	24	19	19	24	12	3	0	44	36	68
2008	Age - 45 - 49 years	20	23	26	11	15	5	0	45	27	65
2008	Age - 50 - 54 years	29	24	15	17	10	6	0	56	28	72
2008	Age - 55 - 59 years	22	32	27	5	10	0	5	56	15	41
2008	Age - 60 years and over	50	29	7	0	14	0	0	79	14	14

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	80	14	3	0	2	0	0	94	2	30
2018	Age - 25 - 29 years	51	24	10	6	3	4	2	79	10	58
2018	Age - 30 - 34 years	61	26	5	3	3	0	2	88	6	54
2018	Age - 35 - 39 years	45	29	13	5	4	5	0	77	10	44
2018	Age - 40 - 44 years	47	20	11	8	6	4	4	73	15	52
2018	Age - 45 - 49 years	40	31	16	4	4	6	0	75	8	62
2018	Age - 50 - 54 years	42	33	8	2	8	8	0	81	10	57
2018	Age - 55 - 59 years	44	29	13	3	9	0	2	74	12	43
2018	Age - 60 years and over	50	40	5	0	5	0	0	90	5	27
2017	Age - 24 years and under	54	30	0	0	17	0	0	83	17	13
2017	Age - 25 - 29 years	40	34	14	2	2	7	0	80	5	41
2017	Age - 30 - 34 years	53	16	12	4	9	3	4	73	14	46
2017	Age - 35 - 39 years	50	26	11	6	7	0	0	76	13	38
2017	Age - 40 - 44 years	53	27	0	10	6	2	3	84	16	35
2017	Age - 45 - 49 years	43	35	10	8	4	0	0	78	12	51
2017	Age - 50 - 54 years	37	28	16	9	8	2	0	66	18	62
2017	Age - 55 - 59 years	46	22	20	5	2	0	4	72	8	40
2017	Age - 60 years and over	57	28	15	0	0	0	0	85	0	21
2014	Age - 24 years and under	45	50	0	0	0	0	6	100	0	20
2014	Age - 25 - 29 years	28	46	12	7	5	2	0	75	12	37
2014	Age - 30 - 34 years	36	20	18	12	3	2	9	63	17	33
2014	Age - 35 - 39 years	38	22	16	12	9	2	0	62	21	52
2014	Age - 40 - 44 years	25	35	16	12	10	0	2	61	23	58
2014	Age - 45 - 49 years	30	41	10	12	5	1	1	72	17	79
2014	Age - 50 - 54 years	35	23	17	9	13	1	3	60	22	63
2014	Age - 55 - 59 years	26	39	19	5	6	0	5	68	11	46
2014	Age - 60 years and over	47	24	9	4	4	12	0	81	10	20
2011	Age - 24 years and under	62	21	6	0	0	5	6	93	0	21
2011	Age - 25 - 29 years	39	26	9	13	0	9	4	75	15	51
2011	Age - 30 - 34 years	34	38	16	4	5	2	0	73	10	53
2011	Age - 35 - 39 years	23	34	18	14	10	2	0	57	25	46
2011	Age - 40 - 44 years	33	38	10	3	14	1	0	72	17	73
2011	Age - 45 - 49 years	28	34	21	5	9	1	1	64	15	87
2011	Age - 50 - 54 years	37	30	15	8	9	1	0	68	17	76
2011	Age - 55 - 59 years	34	31	18	5	10	0	2	66	15	41
2011	Age - 60 years and over	49	30	21	0	0	0	0	79	0	14
2008	Age - 24 years and under	19	46	19	12	0	0	4	68	12	26
2008	Age - 25 - 29 years	37	30	9	14	2	2	5	73	18	43
2008	Age - 30 - 34 years	28	33	13	9	13	2	2	64	23	46
2008	Age - 35 - 39 years	31	35	10	12	8	2	2	68	21	49
2008	Age - 40 - 44 years	26	34	21	9	7	3	0	62	17	68
2008	Age - 45 - 49 years	26	29	20	6	12	6	0	59	20	65
2008	Age - 50 - 54 years	32	31	13	10	10	4	1	66	21	72
2008	Age - 55 - 59 years	29	39	10	5	12	0	5	72	18	41
2008	Age - 60 years and over	43	21	14	14	0	0	7	69	15	14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	78	7	7	2	2	0	3	88	5	30
2018	Age - 25 - 29 years	48	26	11	7	2	3	3	79	9	57
2018	Age - 30 - 34 years	58	24	7	2	5	2	3	86	7	54
2018	Age - 35 - 39 years	51	29	11	0	10	0	0	79	10	43
2018	Age - 40 - 44 years	50	26	2	8	8	3	4	81	17	53
2018	Age - 45 - 49 years	40	40	14	3	4	0	0	80	6	62
2018	Age - 50 - 54 years	48	26	14	3	7	2	0	75	11	57
2018	Age - 55 - 59 years	46	29	6	6	11	0	2	77	17	43
2018	Age - 60 years and over	45	35	8	7	5	0	0	80	12	27
2017	Age - 24 years and under	46	22	15	7	10	0	0	68	17	13
2017	Age - 25 - 29 years	48	35	12	2	0	3	0	85	3	41
2017	Age - 30 - 34 years	61	17	7	7	7	0	2	79	14	45
2017	Age - 35 - 39 years	46	31	10	11	2	0	0	77	13	38
2017	Age - 40 - 44 years	49	31	8	0	13	0	0	79	13	35
2017	Age - 45 - 49 years	42	40	2	8	8	0	0	82	16	51
2017	Age - 50 - 54 years	33	29	20	11	5	0	2	64	16	62
2017	Age - 55 - 59 years	44	24	23	5	0	0	4	70	6	40
2017	Age - 60 years and over	59	25	10	0	5	0	0	85	5	21
2014	Age - 24 years and under	43	31	10	10	0	0	6	79	11	20
2014	Age - 25 - 29 years	26	38	17	14	5	0	0	63	20	37
2014	Age - 30 - 34 years	31	20	12	29	3	0	5	54	33	33
2014	Age - 35 - 39 years	36	28	14	12	11	0	0	63	23	52
2014	Age - 40 - 44 years	26	42	9	12	11	0	0	68	23	58
2014	Age - 45 - 49 years	26	39	12	13	10	0	1	65	23	78
2014	Age - 50 - 54 years	27	30	24	3	11	0	5	60	15	63
2014	Age - 55 - 59 years	28	38	19	9	6	0	0	66	15	45
2014	Age - 60 years and over	47	40	0	9	4	0	0	87	13	20
2011	Age - 24 years and under	68	18	6	8	0	0	0	86	8	21
2011	Age - 25 - 29 years	39	37	9	7	4	0	4	79	12	51
2011	Age - 30 - 34 years	46	22	17	12	4	0	0	68	15	53
2011	Age - 35 - 39 years	24	34	16	12	12	2	0	59	25	46
2011	Age - 40 - 44 years	40	31	16	7	7	0	0	70	13	73
2011	Age - 45 - 49 years	30	36	14	9	10	0	1	66	19	87
2011	Age - 50 - 54 years	35	28	12	16	9	0	0	63	25	76
2011	Age - 55 - 59 years	34	36	15	6	10	0	0	69	15	41
2011	Age - 60 years and over	53	34	0	13	0	0	0	87	13	14
2008	Age - 24 years and under	23	46	15	15	0	0	0	69	15	26
2008	Age - 25 - 29 years	35	33	9	16	2	2	2	71	20	43
2008	Age - 30 - 34 years	13	47	13	11	15	2	0	61	26	47
2008	Age - 35 - 39 years	33	39	10	8	8	0	2	73	17	49
2008	Age - 40 - 44 years	37	31	15	9	7	1	0	69	16	68
2008	Age - 45 - 49 years	26	35	18	9	9	2	0	63	19	65
2008	Age - 50 - 54 years	32	36	7	11	15	0	0	67	26	73
2008	Age - 55 - 59 years	22	61	5	5	7	0	0	83	12	41
2008	Age - 60 years and over	43	21	14	14	7	0	0	64	21	14

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	78	17	0	2	2	0	0	95	5	30
2018	Age - 25 - 29 years	47	26	15	5	5	2	0	74	11	57
2018	Age - 30 - 34 years	65	21	11	2	2	0	0	86	3	54
2018	Age - 35 - 39 years	54	17	18	4	7	0	0	71	11	44
2018	Age - 40 - 44 years	55	17	11	3	10	3	2	75	13	53
2018	Age - 45 - 49 years	50	32	12	0	6	0	0	82	6	62
2018	Age - 50 - 54 years	51	23	11	3	10	2	0	75	14	57
2018	Age - 55 - 59 years	50	24	8	8	9	0	2	75	17	42
2018	Age - 60 years and over	54	33	5	3	0	0	5	92	3	27
2017	Age - 24 years and under	44	25	7	7	17	0	0	69	24	13
2017	Age - 25 - 29 years	39	39	12	5	2	3	0	80	8	41
2017	Age - 30 - 34 years	60	20	5	7	7	0	2	81	14	46
2017	Age - 35 - 39 years	50	30	2	10	7	0	0	80	18	38
2017	Age - 40 - 44 years	60	25	6	3	6	0	0	85	9	35
2017	Age - 45 - 49 years	49	36	4	5	4	2	0	86	10	52
2017	Age - 50 - 54 years	40	30	16	7	8	0	0	69	15	62
2017	Age - 55 - 59 years	50	31	10	0	5	0	5	84	5	39
2017	Age - 60 years and over	74	16	4	0	5	0	0	90	5	21
2014	Age - 24 years and under	65	31	4	0	0	0	0	96	0	20
2014	Age - 25 - 29 years	26	37	21	10	5	0	0	64	16	37
2014	Age - 30 - 34 years	31	42	9	2	12	2	0	75	15	33
2014	Age - 35 - 39 years	37	30	16	10	5	2	0	68	16	52
2014	Age - 40 - 44 years	32	35	14	8	11	0	0	67	19	58
2014	Age - 45 - 49 years	38	21	16	18	6	0	1	60	24	79
2014	Age - 50 - 54 years	37	29	15	9	9	0	1	66	19	63
2014	Age - 55 - 59 years	39	35	15	7	2	0	2	75	9	46
2014	Age - 60 years and over	55	32	4	9	0	0	0	87	9	20

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	67	27	3	0	0	2	0	96	0	30
2018	Age - 25 - 29 years	51	19	13	0	4	10	4	81	4	59
2018	Age - 30 - 34 years	30	41	12	6	5	5	0	75	12	54
2018	Age - 35 - 39 years	27	29	14	10	5	15	0	65	18	44
2018	Age - 40 - 44 years	26	36	11	15	3	8	0	69	20	53
2018	Age - 45 - 49 years	35	30	8	9	10	7	0	70	21	63
2018	Age - 50 - 54 years	38	22	18	7	12	3	0	61	20	57
2018	Age - 55 - 59 years	31	27	20	8	11	4	0	60	19	43
2018	Age - 60 years and over	34	36	18	7	5	0	0	69	12	27
2017	Age - 24 years and under	55	32	0	0	7	5	0	92	8	13
2017	Age - 25 - 29 years	36	35	8	2	2	15	0	84	6	41
2017	Age - 30 - 34 years	31	30	14	18	0	5	2	66	19	46
2017	Age - 35 - 39 years	20	37	17	15	5	5	0	60	21	38
2017	Age - 40 - 44 years	22	32	20	3	5	14	3	65	10	35
2017	Age - 45 - 49 years	21	37	20	9	8	4	0	61	18	52
2017	Age - 50 - 54 years	15	38	22	9	10	4	2	56	21	62
2017	Age - 55 - 59 years	30	38	12	10	5	2	2	71	16	39
2017	Age - 60 years and over	39	23	20	4	10	4	0	64	15	21
2014	Age - 24 years and under	52	34	10	0	0	4	0	90	0	20
2014	Age - 25 - 29 years	33	35	15	7	3	5	2	73	11	37
2014	Age - 30 - 34 years	20	55	3	6	8	7	0	81	16	33
2014	Age - 35 - 39 years	11	33	31	12	6	7	0	48	19	51
2014	Age - 40 - 44 years	13	27	21	21	8	11	0	44	33	58
2014	Age - 45 - 49 years	21	33	20	16	7	4	0	55	24	79
2014	Age - 50 - 54 years	16	31	20	9	12	11	0	53	24	63
2014	Age - 55 - 59 years	18	26	27	9	6	13	0	51	17	46
2014	Age - 60 years and over	21	25	22	3	0	28	0	65	4	20
2011	Age - 24 years and under	62	18	12	8	0	0	0	80	8	21
2011	Age - 25 - 29 years	35	29	16	10	0	11	0	71	11	50
2011	Age - 30 - 34 years	28	36	19	5	5	6	0	69	11	52
2011	Age - 35 - 39 years	4	40	14	8	19	15	0	52	32	46
2011	Age - 40 - 44 years	26	25	15	12	16	7	0	54	30	73
2011	Age - 45 - 49 years	24	20	24	12	14	5	0	47	28	87
2011	Age - 50 - 54 years	21	24	20	9	8	15	3	54	21	76
2011	Age - 55 - 59 years	14	30	37	9	4	5	0	47	14	41
2011	Age - 60 years and over	36	42	21	0	0	0	0	79	0	14

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	65	25	7	3	0	0	0	90	3	30
2018	Age - 25 - 29 years	49	28	9	4	2	6	2	84	7	59
2018	Age - 30 - 34 years	35	24	20	7	9	5	0	62	17	53
2018	Age - 35 - 39 years	25	28	13	17	10	8	0	57	29	43
2018	Age - 40 - 44 years	21	35	15	15	9	5	0	59	25	53
2018	Age - 45 - 49 years	28	30	11	10	14	7	0	62	25	62
2018	Age - 50 - 54 years	30	25	18	11	14	2	0	56	26	56
2018	Age - 55 - 59 years	31	23	23	10	11	2	0	56	21	43
2018	Age - 60 years and over	26	46	8	15	5	0	0	72	20	27
2017	Age - 24 years and under	64	14	10	0	7	5	0	82	8	13
2017	Age - 25 - 29 years	31	27	15	7	7	11	2	67	16	41
2017	Age - 30 - 34 years	24	22	24	19	7	2	2	48	27	46
2017	Age - 35 - 39 years	16	33	28	13	10	0	0	49	23	38
2017	Age - 40 - 44 years	19	38	17	14	5	3	3	61	21	35
2017	Age - 45 - 49 years	16	29	25	15	12	2	0	46	28	51
2017	Age - 50 - 54 years	13	30	21	17	17	2	0	44	35	62
2017	Age - 55 - 59 years	27	34	14	18	5	0	2	62	23	39
2017	Age - 60 years and over	39	19	14	9	19	0	0	58	28	21
2014	Age - 24 years and under	46	44	5	4	0	0	0	90	4	20
2014	Age - 25 - 29 years	23	34	20	8	10	3	2	60	19	37
2014	Age - 30 - 34 years	17	47	11	10	9	5	0	68	20	33
2014	Age - 35 - 39 years	11	22	23	26	16	2	0	33	43	51
2014	Age - 40 - 44 years	11	20	25	22	20	2	0	32	43	58
2014	Age - 45 - 49 years	13	27	30	16	11	4	0	42	27	79
2014	Age - 50 - 54 years	17	29	22	16	14	2	0	47	30	63
2014	Age - 55 - 59 years	11	25	42	11	8	2	2	37	19	46
2014	Age - 60 years and over	21	46	12	16	4	0	0	68	20	20
2011	Age - 24 years and under	76	5	10	4	0	6	0	86	4	21
2011	Age - 25 - 29 years	41	30	14	11	0	3	2	73	12	51
2011	Age - 30 - 34 years	17	42	23	7	7	2	2	62	15	51
2011	Age - 35 - 39 years	10	33	23	9	23	2	0	45	32	46
2011	Age - 40 - 44 years	17	24	22	13	18	6	0	44	32	73
2011	Age - 45 - 49 years	19	19	24	25	11	2	0	39	37	87
2011	Age - 50 - 54 years	24	18	28	8	15	7	0	45	25	75
2011	Age - 55 - 59 years	12	42	23	14	7	2	0	55	22	41
2011	Age - 60 years and over	27	42	17	14	0	0	0	69	14	14
2008	Age - 24 years and under	8	54	12	15	4	8	0	67	21	26
2008	Age - 25 - 29 years	26	23	21	12	9	5	5	54	23	43
2008	Age - 30 - 34 years	17	26	13	23	17	4	0	44	42	47
2008	Age - 35 - 39 years	20	24	27	18	10	0	0	45	29	49
2008	Age - 40 - 44 years	7	35	18	24	15	1	0	43	39	68
2008	Age - 45 - 49 years	15	22	23	20	17	2	2	38	38	65
2008	Age - 50 - 54 years	19	27	22	10	22	0	0	47	32	73
2008	Age - 55 - 59 years	22	29	22	12	10	5	0	54	23	41
2008	Age - 60 years and over	21	43	14	21	0	0	0	64	21	14

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	47	32	15	3	0	2	0	81	4	30
2018	Age - 25 - 29 years	39	30	11	6	4	8	2	76	11	59
2018	Age - 30 - 34 years	30	26	12	16	10	7	0	60	27	53
2018	Age - 35 - 39 years	20	21	19	14	14	13	0	47	32	44
2018	Age - 40 - 44 years	17	28	27	7	11	10	0	50	20	53
2018	Age - 45 - 49 years	24	24	19	10	15	9	0	52	27	62
2018	Age - 50 - 54 years	21	21	17	19	18	3	0	44	39	57
2018	Age - 55 - 59 years	14	37	17	17	13	2	0	53	30	43
2018	Age - 60 years and over	16	48	13	15	9	0	0	63	24	27
2017	Age - 24 years and under	32	22	18	7	7	13	0	63	16	13
2017	Age - 25 - 29 years	20	41	9	13	5	13	0	70	20	41
2017	Age - 30 - 34 years	22	15	22	22	14	4	2	39	38	46
2017	Age - 35 - 39 years	10	32	23	11	13	11	0	47	27	38
2017	Age - 40 - 44 years	17	26	29	14	5	6	3	47	22	35
2017	Age - 45 - 49 years	11	25	26	16	17	4	0	38	34	52
2017	Age - 50 - 54 years	13	26	19	15	20	7	0	42	38	62
2017	Age - 55 - 59 years	12	25	25	18	10	8	2	41	31	39
2017	Age - 60 years and over	25	32	14	14	9	5	0	61	24	21
2014	Age - 24 years and under	30	26	24	16	0	4	0	58	17	20
2014	Age - 25 - 29 years	20	31	13	15	12	7	2	56	30	37
2014	Age - 30 - 34 years	14	39	20	11	11	5	0	56	24	33
2014	Age - 35 - 39 years	6	9	34	29	20	2	0	15	50	51
2014	Age - 40 - 44 years	9	18	22	26	22	4	0	27	50	58
2014	Age - 45 - 49 years	8	24	37	15	16	1	0	32	31	79
2014	Age - 50 - 54 years	7	28	20	23	12	10	0	39	39	63
2014	Age - 55 - 59 years	11	17	40	15	7	10	0	31	25	46
2014	Age - 60 years and over	17	15	25	25	9	9	0	36	37	20
2011	Age - 24 years and under	61	25	4	4	0	6	0	92	4	21
2011	Age - 25 - 29 years	19	30	11	12	6	20	2	62	24	51
2011	Age - 30 - 34 years	15	30	24	15	7	9	0	50	24	53
2011	Age - 35 - 39 years	4	31	19	21	21	4	0	36	43	46
2011	Age - 40 - 44 years	10	28	23	17	16	5	0	41	35	73
2011	Age - 45 - 49 years	10	28	23	23	8	8	0	41	34	87
2011	Age - 50 - 54 years	16	25	27	12	8	13	0	46	23	76
2011	Age - 55 - 59 years	3	28	43	11	10	5	0	33	22	41
2011	Age - 60 years and over	13	58	21	8	0	0	0	71	8	14
2008	Age - 24 years and under	8	42	27	8	4	12	0	57	13	26
2008	Age - 25 - 29 years	16	26	14	19	12	9	5	49	35	43
2008	Age - 30 - 34 years	9	21	21	13	26	11	0	33	43	47
2008	Age - 35 - 39 years	10	24	16	37	8	4	0	36	47	49
2008	Age - 40 - 44 years	6	31	13	26	19	4	0	38	48	68
2008	Age - 45 - 49 years	11	15	17	31	12	14	0	30	50	65
2008	Age - 50 - 54 years	11	24	18	18	24	6	0	37	44	72
2008	Age - 55 - 59 years	15	22	24	22	5	12	0	42	31	41
2008	Age - 60 years and over	21	21	36	7	7	0	7	46	15	14

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	37	35	11	5	11	0	0	72	17	30
2018	Age - 25 - 29 years	41	26	13	4	5	8	2	75	11	59
2018	Age - 30 - 34 years	29	26	17	10	11	7	0	59	23	54
2018	Age - 35 - 39 years	18	25	11	17	19	10	0	48	40	44
2018	Age - 40 - 44 years	12	49	14	8	12	4	0	64	21	53
2018	Age - 45 - 49 years	22	34	17	12	12	2	0	57	25	63
2018	Age - 50 - 54 years	23	31	18	12	16	2	0	54	28	57
2018	Age - 55 - 59 years	17	30	19	13	19	2	0	49	32	43
2018	Age - 60 years and over	20	37	21	18	5	0	0	56	23	27
2017	Age - 24 years and under	15	31	0	17	7	30	0	66	34	13
2017	Age - 25 - 29 years	31	26	15	10	7	11	0	64	20	41
2017	Age - 30 - 34 years	25	25	16	14	16	2	2	52	31	46
2017	Age - 35 - 39 years	11	39	18	11	21	0	0	50	32	38
2017	Age - 40 - 44 years	11	34	18	21	11	2	3	47	34	35
2017	Age - 45 - 49 years	6	35	25	11	21	2	0	42	33	52
2017	Age - 50 - 54 years	9	37	10	24	18	2	0	47	43	62
2017	Age - 55 - 59 years	20	21	20	18	15	5	2	43	35	39
2017	Age - 60 years and over	38	0	31	5	20	6	0	40	27	20
2014	Age - 24 years and under	38	20	19	17	6	0	0	58	23	20
2014	Age - 25 - 29 years	9	29	32	18	7	3	2	40	27	37
2014	Age - 30 - 34 years	12	37	12	25	9	5	0	51	36	33
2014	Age - 35 - 39 years	9	16	20	29	26	0	0	25	55	51
2014	Age - 40 - 44 years	8	26	24	21	19	2	0	35	41	58
2014	Age - 45 - 49 years	11	42	19	15	13	0	0	53	28	79
2014	Age - 50 - 54 years	9	29	24	20	17	2	0	39	37	62
2014	Age - 55 - 59 years	11	26	26	18	13	6	0	39	33	46
2014	Age - 60 years and over	14	27	30	0	29	0	0	41	29	20
2011	Age - 24 years and under	69	14	13	4	0	0	0	83	4	21
2011	Age - 25 - 29 years	31	31	11	17	3	8	0	66	21	51
2011	Age - 30 - 34 years	11	37	24	11	11	5	0	51	23	53
2011	Age - 35 - 39 years	12	29	23	17	19	0	0	41	36	46
2011	Age - 40 - 44 years	17	28	16	18	21	0	0	45	39	73
2011	Age - 45 - 49 years	14	30	23	20	13	0	0	44	33	87
2011	Age - 50 - 54 years	13	37	18	16	12	4	0	52	29	76
2011	Age - 55 - 59 years	12	31	35	7	15	0	0	43	21	41
2011	Age - 60 years and over	27	44	8	8	13	0	0	71	21	14
2008	Age - 24 years and under	19	46	12	12	4	8	0	71	17	26
2008	Age - 25 - 29 years	26	21	7	19	14	5	9	54	38	43
2008	Age - 30 - 34 years	9	34	15	21	17	4	0	44	40	47
2008	Age - 35 - 39 years	18	33	18	14	12	4	0	53	28	49
2008	Age - 40 - 44 years	7	40	24	24	4	1	0	48	28	68
2008	Age - 45 - 49 years	15	31	15	17	15	6	0	49	34	65
2008	Age - 50 - 54 years	17	35	8	17	23	0	0	52	39	71
2008	Age - 55 - 59 years	15	44	17	12	5	7	0	63	18	41
2008	Age - 60 years and over	21	36	14	14	7	0	7	62	23	14

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	58	32	6	0	0	5	0	94	0	30
2018	Age - 25 - 29 years	35	31	15	7	8	0	4	69	16	60
2018	Age - 30 - 34 years	38	34	10	13	3	2	0	73	17	54
2018	Age - 35 - 39 years	19	24	28	19	5	5	0	45	25	43
2018	Age - 40 - 44 years	33	36	13	8	7	0	2	71	16	53
2018	Age - 45 - 49 years	36	30	15	10	8	0	1	67	18	63
2018	Age - 50 - 54 years	34	32	12	11	11	0	0	66	21	57
2018	Age - 55 - 59 years	31	37	2	19	10	0	0	68	30	43
2018	Age - 60 years and over	40	33	11	4	12	0	0	73	15	27
2017	Age - 24 years and under	36	26	7	31	0	0	0	62	31	13
2017	Age - 25 - 29 years	18	46	24	9	0	3	0	65	10	41
2017	Age - 30 - 34 years	41	29	12	14	5	0	0	70	18	46
2017	Age - 35 - 39 years	27	34	18	16	5	0	0	61	21	38
2017	Age - 40 - 44 years	16	43	12	17	12	0	0	59	29	35
2017	Age - 45 - 49 years	25	36	25	8	6	0	0	61	14	52
2017	Age - 50 - 54 years	19	39	15	12	15	0	0	58	27	62
2017	Age - 55 - 59 years	29	43	18	2	8	0	0	72	10	40
2017	Age - 60 years and over	51	17	21	5	5	0	0	68	11	21
2014	Age - 24 years and under	26	55	14	5	0	0	0	80	5	20
2014	Age - 25 - 29 years	17	49	13	13	8	0	0	66	21	37
2014	Age - 30 - 34 years	17	23	24	24	9	3	0	41	34	32
2014	Age - 35 - 39 years	18	33	8	18	23	0	0	51	41	52
2014	Age - 40 - 44 years	13	30	21	14	21	0	0	44	35	58
2014	Age - 45 - 49 years	28	33	8	19	12	0	0	60	31	79
2014	Age - 50 - 54 years	23	35	15	17	11	0	0	58	27	63
2014	Age - 55 - 59 years	24	47	12	8	6	0	2	73	14	46
2014	Age - 60 years and over	38	21	24	18	0	0	0	59	18	20
2011	Age - 24 years and under	65	18	5	8	4	0	0	83	12	21
2011	Age - 25 - 29 years	27	42	12	7	2	11	0	77	10	51
2011	Age - 30 - 34 years	13	47	22	11	6	2	0	61	17	53
2011	Age - 35 - 39 years	12	41	22	11	14	0	0	54	24	46
2011	Age - 40 - 44 years	26	38	12	8	16	0	0	64	24	73
2011	Age - 45 - 49 years	26	34	12	21	7	0	0	59	28	87
2011	Age - 50 - 54 years	33	27	16	11	11	2	0	61	23	75
2011	Age - 55 - 59 years	27	27	27	14	5	0	0	54	19	41
2011	Age - 60 years and over	55	32	0	7	6	0	0	87	13	14

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	45	51	5	0	0	0	95	0	30
2018	Age - 25 - 29 years	46	29	16	8	0	0	75	8	60
2018	Age - 30 - 34 years	32	48	11	2	7	0	80	9	54
2018	Age - 35 - 39 years	28	46	14	9	3	0	74	12	43
2018	Age - 40 - 44 years	25	48	9	16	2	0	73	17	53
2018	Age - 45 - 49 years	25	43	20	5	7	0	68	12	63
2018	Age - 50 - 54 years	34	38	16	5	7	0	72	12	57
2018	Age - 55 - 59 years	45	35	7	11	2	0	80	13	43
2018	Age - 60 years and over	52	37	4	3	4	0	89	7	27
2017	Age - 24 years and under	36	50	7	0	7	0	86	7	13
2017	Age - 25 - 29 years	27	42	29	3	0	0	69	3	41
2017	Age - 30 - 34 years	40	33	14	9	2	0	74	12	46
2017	Age - 35 - 39 years	24	53	8	16	0	0	77	16	38
2017	Age - 40 - 44 years	22	46	20	3	6	3	70	10	35
2017	Age - 45 - 49 years	29	43	16	8	4	0	72	12	52
2017	Age - 50 - 54 years	30	38	16	8	8	0	68	16	62
2017	Age - 55 - 59 years	37	41	13	8	2	0	77	10	40
2017	Age - 60 years and over	58	33	9	0	0	0	91	0	21

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	24	18	12	11	10	16	7	56	29	30
2018	Age - 25 - 29 years	18	13	7	14	16	28	4	45	44	58
2018	Age - 30 - 34 years	19	12	20	16	11	18	3	41	35	53
2018	Age - 35 - 39 years	16	13	17	27	17	10	0	33	49	44
2018	Age - 40 - 44 years	10	25	17	19	9	16	4	43	35	53
2018	Age - 45 - 49 years	7	11	20	15	18	25	3	26	46	62
2018	Age - 50 - 54 years	19	21	13	18	15	11	2	46	38	57
2018	Age - 55 - 59 years	24	34	8	11	12	11	0	65	26	43
2018	Age - 60 years and over	21	28	22	10	18	0	0	50	28	27
2017	Age - 24 years and under	21	7	24	17	7	24	0	37	32	13
2017	Age - 25 - 29 years	11	8	15	17	11	34	5	30	45	41
2017	Age - 30 - 34 years	4	20	11	18	22	19	6	31	54	46
2017	Age - 35 - 39 years	8	18	8	30	19	18	0	32	59	38
2017	Age - 40 - 44 years	8	26	14	14	21	11	6	41	42	35
2017	Age - 45 - 49 years	0	24	24	24	14	12	3	27	44	52
2017	Age - 50 - 54 years	11	15	18	15	21	15	5	32	45	62
2017	Age - 55 - 59 years	10	25	17	20	14	8	7	41	39	39
2017	Age - 60 years and over	24	33	4	24	5	9	0	63	32	21
2014	Age - 24 years and under	22	16	30	8	10	8	5	44	22	20
2014	Age - 25 - 29 years	11	10	16	13	25	18	6	28	51	37
2014	Age - 30 - 34 years	8	21	9	12	31	9	11	36	53	33
2014	Age - 35 - 39 years	3	10	20	24	24	14	4	16	59	52
2014	Age - 40 - 44 years	11	14	28	19	22	5	0	27	44	58
2014	Age - 45 - 49 years	17	25	13	24	13	7	1	46	40	79
2014	Age - 50 - 54 years	14	15	14	22	22	7	5	33	51	63
2014	Age - 55 - 59 years	23	17	15	10	22	10	4	46	37	44
2014	Age - 60 years and over	14	47	14	9	9	9	0	66	19	20

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	71	16	6	0	2	5	0	91	3	30
2018	Age - 25 - 29 years	34	28	8	14	6	3	6	69	22	58
2018	Age - 30 - 34 years	56	26	5	11	0	2	0	84	11	54
2018	Age - 35 - 39 years	40	25	12	4	13	6	0	69	18	44
2018	Age - 40 - 44 years	48	23	11	5	7	0	6	75	13	53
2018	Age - 45 - 49 years	37	38	15	0	9	1	0	76	9	62
2018	Age - 50 - 54 years	37	40	8	5	8	2	0	79	13	57
2018	Age - 55 - 59 years	38	34	9	8	9	0	2	73	17	43
2018	Age - 60 years and over	47	45	3	0	5	0	0	92	5	27
2017	Age - 24 years and under	28	23	24	0	17	8	0	56	18	13
2017	Age - 25 - 29 years	24	47	13	10	3	3	0	73	13	41
2017	Age - 30 - 34 years	51	29	0	9	7	0	4	83	17	46
2017	Age - 35 - 39 years	23	42	26	7	2	0	0	65	10	38
2017	Age - 40 - 44 years	43	36	5	3	10	0	3	81	13	35
2017	Age - 45 - 49 years	35	38	8	10	9	0	0	73	19	51
2017	Age - 50 - 54 years	27	29	14	18	8	0	4	58	27	62
2017	Age - 55 - 59 years	52	22	15	7	0	0	4	77	7	40
2017	Age - 60 years and over	57	32	11	0	0	0	0	89	0	21
2014	Age - 24 years and under	37	55	4	4	0	0	0	92	4	20
2014	Age - 25 - 29 years	31	30	9	21	8	0	0	61	29	37
2014	Age - 30 - 34 years	31	25	21	11	9	0	3	58	21	33
2014	Age - 35 - 39 years	25	32	17	17	7	0	2	58	25	52
2014	Age - 40 - 44 years	23	37	17	11	12	0	0	61	23	58
2014	Age - 45 - 49 years	26	41	10	11	10	0	1	68	22	79
2014	Age - 50 - 54 years	29	31	21	9	9	0	1	61	18	63
2014	Age - 55 - 59 years	26	38	21	7	6	2	0	66	13	46
2014	Age - 60 years and over	50	21	0	20	9	0	0	71	29	20
2011	Age - 24 years and under	47	34	15	0	4	0	0	81	4	19
2011	Age - 25 - 29 years	44	19	9	13	4	7	4	70	19	51
2011	Age - 30 - 34 years	27	43	12	10	2	2	4	74	13	53
2011	Age - 35 - 39 years	27	30	24	8	10	0	0	58	18	46
2011	Age - 40 - 44 years	32	32	15	10	11	0	0	64	21	73
2011	Age - 45 - 49 years	26	32	18	15	8	0	1	59	23	87
2011	Age - 50 - 54 years	37	29	14	8	12	0	0	66	20	76
2011	Age - 55 - 59 years	29	36	15	17	3	0	0	65	20	41
2011	Age - 60 years and over	57	29	0	8	6	0	0	86	14	14
2008	Age - 24 years and under	31	35	15	15	0	4	0	68	16	26
2008	Age - 25 - 29 years	26	40	14	7	9	0	5	68	17	43
2008	Age - 30 - 34 years	9	40	21	11	17	2	0	50	28	47
2008	Age - 35 - 39 years	31	35	8	16	8	0	2	67	25	49
2008	Age - 40 - 44 years	34	22	19	19	4	0	1	57	24	68
2008	Age - 45 - 49 years	25	31	18	8	17	2	0	56	25	65
2008	Age - 50 - 54 years	29	30	18	12	11	0	0	59	23	73
2008	Age - 55 - 59 years	24	51	7	5	10	0	2	78	15	41
2008	Age - 60 years and over	36	29	7	21	0	0	7	69	23	14

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 30 - 34 years	50	21	6	8	0	0	13	83	10	14
2018	Age - 40 - 44 years	17	26	26	0	0	5	26	62	0	16
2018	Age - 45 - 49 years	29	37	4	19	4	0	8	71	24	23
2018	Age - 50 - 54 years	29	43	9	8	12	0	0	71	19	21
2017	Age - 40 - 44 years	63	16	0	0	0	7	15	100	0	12
2017	Age - 45 - 49 years	10	54	18	5	5	0	8	69	12	18
2017	Age - 50 - 54 years	17	62	8	8	6	0	0	78	14	23
2014	Age - 35 - 39 years	48	23	18	0	11	0	0	71	11	11
2014	Age - 40 - 44 years	16	47	15	6	11	0	5	66	18	19
2014	Age - 45 - 49 years	19	40	14	10	7	0	10	65	19	26
2014	Age - 50 - 54 years	26	40	12	21	0	0	0	67	21	18

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	41	46	0	7	6	0	0	87	13	30
2018	Age - 25 - 29 years	33	43	8	5	11	0	0	76	16	60
2018	Age - 30 - 34 years	37	36	9	13	6	0	0	73	19	54
2018	Age - 35 - 39 years	33	37	8	14	8	0	0	70	21	42
2018	Age - 40 - 44 years	21	42	8	14	11	0	4	66	26	53
2018	Age - 45 - 49 years	24	49	9	15	2	0	0	73	18	63
2018	Age - 50 - 54 years	29	40	9	11	8	0	2	70	20	57
2018	Age - 55 - 59 years	34	40	11	7	8	0	0	74	15	42
2018	Age - 60 years and over	36	37	17	10	0	0	0	72	10	26
2017	Age - 24 years and under	55	37	0	0	7	0	0	93	7	13
2017	Age - 25 - 29 years	29	42	11	16	2	0	0	71	18	41
2017	Age - 30 - 34 years	36	35	6	17	7	0	0	71	24	46
2017	Age - 35 - 39 years	18	33	18	26	5	0	0	51	31	38
2017	Age - 40 - 44 years	29	26	22	7	16	0	0	54	23	35
2017	Age - 45 - 49 years	10	46	24	8	12	0	0	56	20	52
2017	Age - 50 - 54 years	30	37	12	10	11	0	0	67	21	62
2017	Age - 55 - 59 years	37	35	2	19	5	0	3	73	24	40
2017	Age - 60 years and over	52	35	4	9	0	0	0	87	9	21
2014	Age - 24 years and under	18	42	14	16	0	0	10	67	17	20
2014	Age - 25 - 29 years	28	37	8	17	9	0	0	65	26	37
2014	Age - 30 - 34 years	9	21	21	29	20	0	0	29	49	33
2014	Age - 35 - 39 years	8	28	19	21	25	0	0	35	46	52
2014	Age - 40 - 44 years	10	28	31	14	17	0	0	37	31	58
2014	Age - 45 - 49 years	19	35	12	16	17	0	0	54	33	79
2014	Age - 50 - 54 years	16	41	17	20	7	0	0	57	26	63
2014	Age - 55 - 59 years	27	25	11	26	10	0	0	52	37	45
2014	Age - 60 years and over	28	23	25	16	9	0	0	50	25	20
2011	Age - 24 years and under	61	35	0	0	4	0	0	96	4	21
2011	Age - 25 - 29 years	37	46	4	10	4	0	0	83	13	50
2011	Age - 30 - 34 years	27	38	2	21	10	0	2	67	31	53
2011	Age - 35 - 39 years	11	39	16	13	21	0	0	50	34	46
2011	Age - 40 - 44 years	20	30	17	13	17	0	3	51	31	73
2011	Age - 45 - 49 years	21	40	16	15	9	0	0	60	24	87
2011	Age - 50 - 54 years	28	32	16	10	9	1	4	63	20	76
2011	Age - 55 - 59 years	26	49	15	5	5	0	0	75	9	41
2011	Age - 60 years and over	39	35	8	6	0	0	12	84	7	14
2008	Age - 24 years and under	12	58	15	12	4	0	0	69	15	26
2008	Age - 25 - 29 years	19	37	9	19	14	0	2	57	33	43
2008	Age - 30 - 34 years	19	32	15	15	19	0	0	51	34	47
2008	Age - 35 - 39 years	18	43	10	14	12	0	2	63	27	49
2008	Age - 40 - 44 years	29	40	13	13	3	0	1	70	16	68
2008	Age - 45 - 49 years	31	38	9	15	6	0	0	69	22	65
2008	Age - 50 - 54 years	29	40	10	21	1	0	0	68	22	73
2008	Age - 55 - 59 years	32	41	15	5	7	0	0	73	12	41
2008	Age - 60 years and over	21	43	7	14	0	0	14	75	17	14

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	40	46	0	14	0	0	0	86	14	30
2018	Age - 25 - 29 years	55	25	11	5	3	0	0	80	8	60
2018	Age - 30 - 34 years	34	35	19	3	9	0	0	68	12	54
2018	Age - 35 - 39 years	40	22	23	15	0	0	0	62	15	43
2018	Age - 40 - 44 years	41	36	13	8	2	0	0	77	10	53
2018	Age - 45 - 49 years	44	27	15	5	9	0	0	71	14	62
2018	Age - 50 - 54 years	47	33	16	2	2	0	0	79	5	57
2018	Age - 55 - 59 years	53	34	3	9	2	0	0	87	11	43
2018	Age - 60 years and over	50	25	8	4	12	0	0	76	16	27
2017	Age - 24 years and under	52	17	14	10	7	0	0	69	17	13
2017	Age - 25 - 29 years	34	47	12	4	2	0	0	81	7	41
2017	Age - 30 - 34 years	37	30	18	7	7	2	0	68	14	46
2017	Age - 35 - 39 years	34	39	7	14	5	0	0	73	20	38
2017	Age - 40 - 44 years	26	51	9	11	3	0	0	77	14	35
2017	Age - 45 - 49 years	42	45	10	2	2	0	0	86	4	52
2017	Age - 50 - 54 years	36	41	13	4	7	0	0	76	10	62
2017	Age - 55 - 59 years	48	32	8	10	2	0	0	80	12	40
2017	Age - 60 years and over	36	35	14	15	0	0	0	71	15	21
2014	Age - 24 years and under	50	26	18	0	6	0	0	76	6	20
2014	Age - 25 - 29 years	39	30	15	3	14	0	0	69	17	37
2014	Age - 30 - 34 years	28	45	12	9	6	0	0	73	15	33
2014	Age - 35 - 39 years	25	40	17	10	8	0	0	65	18	52
2014	Age - 40 - 44 years	20	43	23	7	6	2	0	64	13	58
2014	Age - 45 - 49 years	41	34	14	8	3	0	0	75	10	79
2014	Age - 50 - 54 years	37	47	11	3	3	0	0	83	6	63
2014	Age - 55 - 59 years	52	36	8	2	0	0	2	90	2	46
2014	Age - 60 years and over	52	31	12	5	0	0	0	84	5	20
2011	Age - 24 years and under	40	44	12	5	0	0	0	83	5	20
2011	Age - 25 - 29 years	55	25	6	10	3	0	2	82	13	51
2011	Age - 30 - 34 years	41	30	12	9	8	0	0	72	17	53
2011	Age - 35 - 39 years	29	42	16	11	2	0	0	71	13	46
2011	Age - 40 - 44 years	47	29	12	6	7	0	0	76	12	73
2011	Age - 45 - 49 years	46	26	17	7	4	0	0	72	11	87
2011	Age - 50 - 54 years	52	27	10	3	7	2	0	80	10	76
2011	Age - 55 - 59 years	39	51	8	3	0	0	0	90	3	41
2011	Age - 60 years and over	47	31	16	6	0	0	0	78	6	14
2008	Age - 24 years and under	15	38	19	19	8	0	0	54	27	26
2008	Age - 25 - 29 years	37	35	12	7	9	0	0	72	16	43
2008	Age - 30 - 34 years	32	45	9	15	0	0	0	77	15	47
2008	Age - 35 - 39 years	31	41	12	6	10	0	0	71	16	49
2008	Age - 40 - 44 years	46	34	10	4	6	0	0	79	10	68
2008	Age - 45 - 49 years	51	28	11	6	5	0	0	78	11	65
2008	Age - 50 - 54 years	43	31	15	8	3	0	0	74	11	72
2008	Age - 55 - 59 years	44	37	12	2	2	0	2	83	5	41
2008	Age - 60 years and over	43	43	7	0	7	0	0	86	7	14

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	45	37	9	9	0	0	0	82	9	30
2018	Age - 25 - 29 years	51	40	4	4	1	0	0	91	5	60
2018	Age - 30 - 34 years	47	31	12	7	3	0	0	77	10	54
2018	Age - 35 - 39 years	50	16	12	16	5	0	0	66	21	43
2018	Age - 40 - 44 years	49	38	6	6	2	0	0	87	7	53
2018	Age - 45 - 49 years	51	34	9	4	1	0	0	86	5	63
2018	Age - 50 - 54 years	46	39	6	6	2	0	0	86	8	56
2018	Age - 55 - 59 years	59	23	3	13	2	0	0	82	15	43
2018	Age - 60 years and over	63	26	3	0	9	0	0	88	9	27
2017	Age - 24 years and under	44	25	0	24	0	7	0	74	26	13
2017	Age - 25 - 29 years	33	48	9	7	2	0	0	81	9	41
2017	Age - 30 - 34 years	44	38	5	9	4	0	0	82	14	45
2017	Age - 35 - 39 years	34	46	8	12	0	0	0	80	12	38
2017	Age - 40 - 44 years	33	52	9	5	0	0	0	86	5	35
2017	Age - 45 - 49 years	44	45	10	2	0	0	0	89	2	52
2017	Age - 50 - 54 years	37	46	8	4	5	0	0	83	9	62
2017	Age - 55 - 59 years	57	31	3	8	2	0	0	87	10	39
2017	Age - 60 years and over	58	32	4	5	0	0	0	91	5	21
2014	Age - 24 years and under	34	38	13	6	4	0	4	76	11	20
2014	Age - 25 - 29 years	41	41	7	6	5	0	0	82	11	37
2014	Age - 30 - 34 years	43	26	9	15	6	0	0	70	21	33
2014	Age - 35 - 39 years	35	40	6	8	11	0	0	75	19	52
2014	Age - 40 - 44 years	23	48	17	4	7	2	0	73	10	58
2014	Age - 45 - 49 years	46	34	10	6	4	0	0	80	10	79
2014	Age - 50 - 54 years	42	43	8	4	3	0	0	85	7	63
2014	Age - 55 - 59 years	56	36	6	2	0	0	0	92	2	46
2014	Age - 60 years and over	70	30	0	0	0	0	0	100	0	20
2011	Age - 24 years and under	27	70	0	4	0	0	0	96	4	21
2011	Age - 25 - 29 years	54	27	11	8	0	0	0	81	8	50
2011	Age - 30 - 34 years	44	37	8	5	6	0	0	81	11	53
2011	Age - 35 - 39 years	33	43	18	5	0	0	0	77	5	46
2011	Age - 40 - 44 years	52	34	4	2	7	0	0	86	10	73
2011	Age - 45 - 49 years	48	33	8	5	5	0	0	82	10	87
2011	Age - 50 - 54 years	53	32	6	2	6	0	0	85	8	76
2011	Age - 55 - 59 years	40	51	7	3	0	0	0	90	3	41
2011	Age - 60 years and over	62	30	8	0	0	0	0	92	0	14
2008	Age - 24 years and under	23	46	12	12	8	0	0	69	19	26
2008	Age - 25 - 29 years	40	33	12	14	2	0	0	72	16	43
2008	Age - 30 - 34 years	34	36	13	9	9	0	0	70	17	47
2008	Age - 35 - 39 years	41	35	8	12	4	0	0	76	16	49
2008	Age - 40 - 44 years	49	40	4	1	6	0	0	88	7	68
2008	Age - 45 - 49 years	58	28	5	5	3	0	2	88	8	65
2008	Age - 50 - 54 years	46	39	4	10	1	0	0	85	11	72
2008	Age - 55 - 59 years	51	39	7	0	2	0	0	90	2	41
2008	Age - 60 years and over	79	0	21	0	0	0	0	79	0	14

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	52	24	4	6	8	5	0	81	15	30
2018	Age - 25 - 29 years	32	30	12	7	8	5	6	69	17	59
2018	Age - 30 - 34 years	32	34	11	12	8	4	0	69	20	54
2018	Age - 35 - 39 years	14	20	20	23	17	6	0	36	43	44
2018	Age - 40 - 44 years	17	33	26	11	10	3	0	51	22	53
2018	Age - 45 - 49 years	16	24	27	19	11	2	0	41	31	63
2018	Age - 50 - 54 years	19	29	21	11	16	4	0	50	28	57
2018	Age - 55 - 59 years	23	28	19	9	16	5	0	53	27	43
2018	Age - 60 years and over	32	31	14	12	12	0	0	62	23	27
2017	Age - 24 years and under	28	30	7	19	0	16	0	68	23	13
2017	Age - 25 - 29 years	26	33	18	8	7	8	0	64	16	40
2017	Age - 30 - 34 years	28	21	16	19	14	0	2	50	34	46
2017	Age - 35 - 39 years	12	29	29	13	16	0	0	42	29	38
2017	Age - 40 - 44 years	25	38	21	8	9	0	0	63	16	35
2017	Age - 45 - 49 years	11	25	29	20	13	2	0	36	34	52
2017	Age - 50 - 54 years	16	25	28	6	17	8	0	44	25	62
2017	Age - 55 - 59 years	32	20	21	14	7	2	2	55	22	39
2017	Age - 60 years and over	33	20	19	14	15	0	0	52	28	21
2014	Age - 24 years and under	30	30	20	4	6	5	4	67	11	20
2014	Age - 25 - 29 years	16	16	16	23	22	7	2	34	48	37
2014	Age - 30 - 34 years	14	11	10	26	33	6	0	27	62	33
2014	Age - 35 - 39 years	7	7	20	19	41	4	2	15	63	52
2014	Age - 40 - 44 years	6	17	33	21	21	3	0	24	43	58
2014	Age - 45 - 49 years	9	13	24	26	26	1	0	22	53	79
2014	Age - 50 - 54 years	9	13	36	16	22	4	2	23	40	63
2014	Age - 55 - 59 years	12	22	15	28	20	2	0	35	50	45
2014	Age - 60 years and over	19	16	24	24	9	9	0	38	36	20
2011	Age - 24 years and under	54	23	11	4	8	0	0	77	12	21
2011	Age - 25 - 29 years	21	22	13	24	6	4	9	50	35	51
2011	Age - 30 - 34 years	11	35	16	17	19	3	0	46	37	53
2011	Age - 35 - 39 years	8	36	12	26	16	2	0	44	43	46
2011	Age - 40 - 44 years	8	34	23	12	21	3	0	43	33	73
2011	Age - 45 - 49 years	17	27	19	20	16	2	0	45	36	87
2011	Age - 50 - 54 years	22	28	17	10	16	3	4	54	28	76
2011	Age - 55 - 59 years	12	40	24	12	9	3	0	54	22	41
2011	Age - 60 years and over	29	44	6	21	0	0	0	73	21	14
2008	Age - 24 years and under	19	35	31	12	0	4	0	56	12	26
2008	Age - 25 - 29 years	12	42	19	19	2	5	2	58	23	43
2008	Age - 30 - 34 years	9	28	17	15	28	4	0	38	44	47
2008	Age - 35 - 39 years	16	33	20	12	18	0	0	49	31	49
2008	Age - 40 - 44 years	12	30	12	15	26	5	0	44	43	66
2008	Age - 45 - 49 years	18	28	15	15	20	3	0	48	37	65
2008	Age - 50 - 54 years	14	38	18	10	16	4	0	54	27	73
2008	Age - 55 - 59 years	22	29	24	10	10	5	0	54	21	41
2008	Age - 60 years and over	36	36	14	14	0	0	0	71	14	14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	34	16	12	8	8	2	19	63	21	30
2018	Age - 25 - 29 years	25	22	10	9	13	4	17	60	27	59
2018	Age - 30 - 34 years	25	28	8	14	21	2	3	55	36	54
2018	Age - 35 - 39 years	16	11	13	28	26	3	3	30	57	44
2018	Age - 40 - 44 years	14	20	15	18	24	3	6	38	46	53
2018	Age - 45 - 49 years	18	29	8	16	20	9	0	52	40	63
2018	Age - 50 - 54 years	17	24	13	21	21	2	2	43	44	57
2018	Age - 55 - 59 years	12	14	18	13	33	5	6	29	51	43
2018	Age - 60 years and over	20	34	12	13	22	0	0	53	35	27
2017	Age - 24 years and under	21	15	14	34	0	0	16	43	40	13
2017	Age - 25 - 29 years	12	25	8	15	21	5	14	46	44	41
2017	Age - 30 - 34 years	14	9	15	17	28	4	13	28	54	46
2017	Age - 35 - 39 years	10	29	21	3	28	5	3	42	34	38
2017	Age - 40 - 44 years	7	20	23	19	22	2	5	30	45	35
2017	Age - 45 - 49 years	4	26	15	27	22	4	2	32	52	52
2017	Age - 50 - 54 years	16	16	25	10	22	5	7	37	36	62
2017	Age - 55 - 59 years	19	15	13	21	20	5	7	39	46	39
2017	Age - 60 years and over	15	4	25	33	15	0	8	20	53	21
2014	Age - 24 years and under	36	21	10	8	10	10	4	67	22	20
2014	Age - 25 - 29 years	5	20	16	17	31	5	6	28	54	37
2014	Age - 30 - 34 years	14	11	12	9	44	3	7	28	58	33
2014	Age - 35 - 39 years	5	15	12	15	48	2	2	21	66	52
2014	Age - 40 - 44 years	10	15	23	15	34	0	2	26	50	58
2014	Age - 45 - 49 years	13	14	14	23	33	1	2	28	58	79
2014	Age - 50 - 54 years	4	8	25	22	22	7	12	15	55	63
2014	Age - 55 - 59 years	12	9	27	22	23	2	4	23	48	45
2014	Age - 60 years and over	10	11	29	9	25	0	16	24	41	20
2011	Age - 24 years and under	26	29	0	12	8	0	24	73	27	21
2011	Age - 25 - 29 years	12	20	4	18	18	3	25	45	50	51
2011	Age - 30 - 34 years	9	19	14	21	22	4	12	32	50	53
2011	Age - 35 - 39 years	8	25	17	21	26	2	0	34	49	46
2011	Age - 40 - 44 years	11	19	18	18	32	1	1	31	51	73
2011	Age - 45 - 49 years	7	31	9	21	29	2	1	39	51	87
2011	Age - 50 - 54 years	10	17	17	20	28	2	6	29	53	76
2011	Age - 55 - 59 years	0	17	14	35	19	2	12	20	64	41
2011	Age - 60 years and over	8	20	20	14	17	0	21	36	39	14
2008	Age - 24 years and under	19	31	23	4	4	8	12	62	10	26
2008	Age - 25 - 29 years	5	12	12	21	23	7	21	23	61	43
2008	Age - 30 - 34 years	0	26	4	23	26	9	13	32	62	47
2008	Age - 35 - 39 years	6	42	17	19	17	0	0	48	35	48
2008	Age - 40 - 44 years	7	31	12	15	34	1	0	39	49	68
2008	Age - 45 - 49 years	11	20	20	14	31	2	3	32	47	65
2008	Age - 50 - 54 years	11	19	15	23	25	1	5	32	51	73
2008	Age - 55 - 59 years	7	22	20	27	15	5	5	32	46	41
2008	Age - 60 years and over	0	7	21	14	21	14	21	11	56	14

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	24	42	25	9	0	0	0	66	9	30
2018	Age - 25 - 29 years	43	30	11	7	6	3	0	75	14	60
2018	Age - 30 - 34 years	47	33	5	4	11	0	0	80	15	54
2018	Age - 35 - 39 years	24	33	9	15	11	8	0	62	28	43
2018	Age - 40 - 44 years	36	25	11	16	10	0	2	62	27	53
2018	Age - 45 - 49 years	25	43	11	12	9	0	0	68	21	63
2018	Age - 50 - 54 years	41	25	14	9	11	0	0	66	20	57
2018	Age - 55 - 59 years	39	37	5	9	9	0	0	76	19	43
2018	Age - 60 years and over	46	36	6	3	9	0	0	82	12	27
2017	Age - 24 years and under	37	24	14	17	0	8	0	66	18	13
2017	Age - 25 - 29 years	33	40	15	7	4	0	0	73	12	41
2017	Age - 30 - 34 years	31	33	17	11	7	0	2	65	18	46
2017	Age - 35 - 39 years	18	47	12	18	5	0	0	65	23	37
2017	Age - 40 - 44 years	23	47	18	6	5	0	0	71	12	35
2017	Age - 45 - 49 years	25	42	17	8	8	0	0	67	16	52
2017	Age - 50 - 54 years	27	40	13	9	8	2	0	69	18	62
2017	Age - 55 - 59 years	38	33	12	10	7	0	0	71	17	40
2017	Age - 60 years and over	38	47	15	0	0	0	0	85	0	21
2014	Age - 24 years and under	30	32	18	16	4	0	0	62	20	20
2014	Age - 25 - 29 years	22	42	14	6	16	0	0	64	22	37
2014	Age - 30 - 34 years	11	44	18	11	12	3	0	57	24	33
2014	Age - 35 - 39 years	12	35	16	26	11	0	0	47	37	52
2014	Age - 40 - 44 years	7	43	19	20	11	0	0	50	31	58
2014	Age - 45 - 49 years	20	35	18	12	15	0	0	55	27	79
2014	Age - 50 - 54 years	15	37	25	12	9	2	0	53	21	63
2014	Age - 55 - 59 years	23	30	21	13	12	2	0	54	25	46
2014	Age - 60 years and over	35	43	14	0	9	0	0	78	9	20
2011	Age - 24 years and under	54	21	11	8	0	0	6	80	9	21
2011	Age - 25 - 29 years	24	50	10	12	0	4	0	77	12	51
2011	Age - 30 - 34 years	23	29	18	18	9	3	0	54	28	53
2011	Age - 35 - 39 years	25	28	19	14	12	0	3	54	27	46
2011	Age - 40 - 44 years	32	29	18	16	5	0	0	61	21	73
2011	Age - 45 - 49 years	24	43	12	10	11	0	0	67	21	87
2011	Age - 50 - 54 years	36	34	10	10	10	1	0	70	20	76
2011	Age - 55 - 59 years	29	29	20	14	7	0	0	59	21	41
2011	Age - 60 years and over	41	30	16	7	6	0	0	71	13	14

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	39	48	9	5	0	0	0	87	5	29
2018	Age - 25 - 29 years	35	34	12	9	7	3	0	71	16	60
2018	Age - 30 - 34 years	51	29	7	7	7	0	0	80	13	54
2018	Age - 35 - 39 years	32	30	12	8	15	3	0	64	23	43
2018	Age - 40 - 44 years	37	24	18	13	6	0	2	63	19	52
2018	Age - 45 - 49 years	34	33	14	10	9	0	0	67	19	62
2018	Age - 50 - 54 years	30	34	15	9	10	0	2	66	19	57
2018	Age - 55 - 59 years	52	20	9	7	12	0	0	72	19	43
2018	Age - 60 years and over	49	21	23	4	4	0	0	70	8	26
2017	Age - 24 years and under	21	37	8	10	17	0	8	62	29	13
2017	Age - 25 - 29 years	31	46	9	9	2	3	0	79	12	41
2017	Age - 30 - 34 years	35	26	19	15	2	0	2	63	18	46
2017	Age - 35 - 39 years	30	41	12	8	8	0	0	71	17	37
2017	Age - 40 - 44 years	30	29	21	12	8	0	0	59	20	35
2017	Age - 45 - 49 years	28	43	11	11	6	0	0	71	18	52
2017	Age - 50 - 54 years	36	23	16	12	11	2	0	60	23	62
2017	Age - 55 - 59 years	50	20	12	12	5	0	0	70	17	40
2017	Age - 60 years and over	47	39	9	0	5	0	0	86	5	21
2014	Age - 24 years and under	46	34	4	16	0	0	0	80	16	20
2014	Age - 25 - 29 years	30	38	15	9	3	0	5	72	13	37
2014	Age - 30 - 34 years	26	39	20	6	9	0	0	65	15	33
2014	Age - 35 - 39 years	18	31	22	17	12	0	0	48	29	52
2014	Age - 40 - 44 years	15	30	23	21	11	0	0	45	31	58
2014	Age - 45 - 49 years	33	25	22	8	13	0	0	58	21	79
2014	Age - 50 - 54 years	24	39	12	12	11	2	0	64	24	63
2014	Age - 55 - 59 years	27	31	17	11	10	2	2	61	22	46
2014	Age - 60 years and over	39	47	5	4	4	0	0	87	9	20

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Age - 24 years and under	62	28	0	6	5	0	0	90	10	30
2018	Age - 25 - 29 years	44	32	8	6	7	3	0	79	13	60
2018	Age - 30 - 34 years	45	30	12	6	7	0	0	75	13	54
2018	Age - 35 - 39 years	25	45	5	11	11	3	0	72	22	43
2018	Age - 40 - 44 years	33	38	13	12	4	0	0	71	16	53
2018	Age - 45 - 49 years	30	37	15	10	7	0	0	67	17	63
2018	Age - 50 - 54 years	39	36	12	0	13	0	0	75	13	57
2018	Age - 55 - 59 years	44	33	11	6	5	0	0	77	12	43
2018	Age - 60 years and over	53	28	5	6	9	0	0	80	15	27
2017	Age - 24 years and under	28	50	7	7	0	8	0	84	8	13
2017	Age - 25 - 29 years	28	40	18	10	2	0	3	70	12	41
2017	Age - 30 - 34 years	43	29	18	9	0	0	2	73	9	46
2017	Age - 35 - 39 years	33	43	11	6	8	0	0	76	13	37
2017	Age - 40 - 44 years	27	42	12	12	3	0	3	72	16	35
2017	Age - 45 - 49 years	23	41	20	10	6	0	0	64	16	52
2017	Age - 50 - 54 years	30	44	13	4	8	0	0	74	13	62
2017	Age - 55 - 59 years	36	34	12	12	5	0	0	70	18	40
2017	Age - 60 years and over	56	30	14	0	0	0	0	86	0	21
2014	Age - 24 years and under	52	18	20	10	0	0	0	70	10	20
2014	Age - 25 - 29 years	27	42	13	15	3	0	0	69	18	37
2014	Age - 30 - 34 years	21	39	28	6	6	0	0	60	12	33
2014	Age - 35 - 39 years	15	37	10	26	12	0	0	52	38	52
2014	Age - 40 - 44 years	6	47	20	15	11	0	0	53	26	58
2014	Age - 45 - 49 years	28	33	16	12	9	0	1	62	22	79
2014	Age - 50 - 54 years	25	31	18	16	9	0	0	56	26	63
2014	Age - 55 - 59 years	30	28	29

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2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 85. What is your age group?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.