2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 84. In which province or territory do you work?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 42 37 12 5 3 0 0 80 8 307
2018 Ontario (excluding National Capital Region) 48 29 9 8 6 0 0 77 14 54
2018 Quebec (excluding National Capital Region) 35 55 7 0 3 0 0 91 3 33
2018 British Columbia 14 58 11 11 5 0 0 73 16 19
2017 National Capital Region 32 51 9 4 4 0 0 83 8 237
2017 Ontario (excluding National Capital Region) 31 47 16 2 5 0 0 78 7 50
2017 Quebec (excluding National Capital Region) 23 43 19 11 4 0 0 66 15 27
2017 British Columbia 8 64 14 13 0 0 0 73 13 22
2014 National Capital Region 23 47 16 9 5 0 0 70 14 284
2014 Ontario (excluding National Capital Region) 44 26 11 14 6 0 0 70 20 67
2014 Quebec (excluding National Capital Region) 14 67 19 0 0 0 0 81 0 21
2014 British Columbia 26 57 9 3 4 0 0 83 8 23

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 42 33 7 8 8 2 0 76 16 308
2018 Ontario (excluding National Capital Region) 45 16 15 11 11 0 2 63 22 52
2018 Quebec (excluding National Capital Region) 37 40 12 6 6 0 0 77 12 33
2018 British Columbia 22 53 12 0 13 0 0 75 13 18
2017 National Capital Region 33 35 13 10 9 0 0 68 19 238
2017 Ontario (excluding National Capital Region) 28 34 18 8 13 0 0 61 21 50
2017 Quebec (excluding National Capital Region) 23 43 11 15 7 0 0 66 22 27
2017 British Columbia 27 59 14 0 0 0 0 86 0 22

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 58 30 7 2 2 1 0 90 4 304
2018 Ontario (excluding National Capital Region) 70 18 9 0 2 0 0 88 2 54
2018 Quebec (excluding National Capital Region) 46 51 0 0 3 0 0 97 3 33
2018 British Columbia 40 44 6 11 0 0 0 84 11 19
2017 National Capital Region 58 33 5 2 3 0 0 90 5 237
2017 Ontario (excluding National Capital Region) 71 19 5 2 2 0 0 90 4 50
2017 Quebec (excluding National Capital Region) 40 45 15 0 0 0 0 85 0 27
2017 British Columbia 44 47 9 0 0 0 0 91 0 22
2014 National Capital Region 61 28 8 2 1 0 0 89 3 284
2014 Ontario (excluding National Capital Region) 69 21 3 2 3 0 2 92 5 67
2014 Quebec (excluding National Capital Region) 52 48 0 0 0 0 0 100 0 21
2014 British Columbia 64 24 12 0 0 0 0 88 0 23

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 49 37 7 3 4 0 0 86 7 307
2018 Ontario (excluding National Capital Region) 52 28 13 4 0 0 2 82 4 54
2018 Quebec (excluding National Capital Region) 49 45 3 0 3 0 0 94 3 33
2018 British Columbia 16 44 24 11 5 0 0 60 16 19
2017 National Capital Region 41 43 8 4 3 0 1 85 7 236
2017 Ontario (excluding National Capital Region) 48 43 5 4 0 0 0 91 4 50
2017 Quebec (excluding National Capital Region) 34 48 7 7 4 0 0 82 11 27
2017 British Columbia 26 61 9 4 0 0 0 87 4 22
2014 National Capital Region 33 46 9 9 3 0 0 79 12 284
2014 Ontario (excluding National Capital Region) 48 32 12 5 2 0 2 82 6 67
2014 Quebec (excluding National Capital Region) 28 53 19 0 0 0 0 81 0 21
2014 British Columbia 35 48 9 3 4 0 0 83 8 23

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 44 25 14 9 7 1 0 69 17 306
2018 Ontario (excluding National Capital Region) 51 10 21 7 9 2 0 62 17 53
2018 Quebec (excluding National Capital Region) 33 40 18 10 0 0 0 72 10 33
2018 British Columbia 26 27 25 23 0 0 0 52 23 19
2017 National Capital Region 27 26 25 12 9 2 0 54 21 237
2017 Ontario (excluding National Capital Region) 30 32 15 14 7 0 2 63 21 50
2017 Quebec (excluding National Capital Region) 8 36 31 19 4 3 0 45 23 26
2017 British Columbia 18 52 8 14 8 0 0 70 22 22
2014 National Capital Region 19 30 26 12 12 1 0 50 24 284
2014 Ontario (excluding National Capital Region) 30 25 27 9 8 0 1 56 17 67
2014 Quebec (excluding National Capital Region) 0 47 24 9 20 0 0 47 29 21
2014 British Columbia 35 33 29 0 3 0 0 68 3 23

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 42 30 14 8 6 0 0 72 14 305
2018 Ontario (excluding National Capital Region) 55 9 19 4 13 0 0 64 17 53
2018 Quebec (excluding National Capital Region) 36 33 21 10 0 0 0 69 10 33
2018 British Columbia 27 21 21 31 0 0 0 48 31 18
2017 National Capital Region 30 34 17 11 6 1 1 65 17 237
2017 Ontario (excluding National Capital Region) 29 39 14 8 9 0 2 69 17 50
2017 Quebec (excluding National Capital Region) 8 34 41 14 4 0 0 41 18 27
2017 British Columbia 23 42 13 9 12 0 0 65 22 22
2014 National Capital Region 19 36 22 11 11 1 0 56 22 284
2014 Ontario (excluding National Capital Region) 31 26 18 13 9 0 1 59 23 67
2014 Quebec (excluding National Capital Region) 0 59 9 11 15 5 0 63 27 20
2014 British Columbia 31 37 24 0 7 0 0 68 7 23

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 35 23 12 11 10 4 4 63 23 306
2018 Ontario (excluding National Capital Region) 38 24 13 8 15 2 0 63 24 53
2018 Quebec (excluding National Capital Region) 33 27 16 25 0 0 0 60 25 33
2018 British Columbia 41 17 6 15 21 0 0 58 36 19
2017 National Capital Region 25 23 18 13 8 7 6 55 24 237
2017 Ontario (excluding National Capital Region) 29 25 19 10 12 2 2 56 24 50
2017 Quebec (excluding National Capital Region) 19 15 30 18 15 3 0 35 34 27
2017 British Columbia 13 42 15 22 4 0 5 58 27 22
2014 National Capital Region 21 22 22 15 13 6 1 46 30 284
2014 Ontario (excluding National Capital Region) 35 15 16 13 15 3 3 52 30 67
2014 Quebec (excluding National Capital Region) 8 33 10 19 20 10 0 45 43 21
2014 British Columbia 35 33 12 12 8 0 0 68 20 23
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 51 26 10 3 4 3 2 81 8 307
2018 Ontario (excluding National Capital Region) 51 22 6 1 13 6 0 78 16 53
2018 Quebec (excluding National Capital Region) 36 48 12 4 0 0 0 84 4 33
2018 British Columbia 30 31 21 18 0 0 0 61 18 19
2017 National Capital Region 48 26 12 3 6 2 2 78 9 237
2017 Ontario (excluding National Capital Region) 42 18 21 14 5 0 0 60 19 50
2017 Quebec (excluding National Capital Region) 34 36 7 11 7 4 0 73 19 27
2017 British Columbia 36 46 5 14 0 0 0 82 14 22
2014 National Capital Region 27 36 14 9 8 2 3 67 18 284
2014 Ontario (excluding National Capital Region) 46 18 20 7 5 2 3 67 13 67
2014 Quebec (excluding National Capital Region) 42 38 4 15 0 0 0 81 15 21
2014 British Columbia 41 31 4 8 11 0 5 76 20 23

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 51 25 9 4 5 2 3 80 10 306
2018 Ontario (excluding National Capital Region) 54 21 11 1 13 0 0 75 15 53
2018 Quebec (excluding National Capital Region) 50 39 9 3 0 0 0 88 3 33
2018 British Columbia 30 41 17 6 7 0 0 71 13 19
2017 National Capital Region 48 28 12 6 5 1 2 78 10 237
2017 Ontario (excluding National Capital Region) 38 24 19 10 9 0 0 62 19 50
2017 Quebec (excluding National Capital Region) 39 34 11 8 8 0 0 73 16 26
2017 British Columbia 48 43 0 9 0 0 0 91 9 22
2014 National Capital Region 26 36 15 12 9 0 2 64 21 283
2014 Ontario (excluding National Capital Region) 42 21 15 12 8 0 1 64 20 66
2014 Quebec (excluding National Capital Region) 28 44 11 18 0 0 0 72 18 21
2014 British Columbia 35 40 0 11 8 0 6 80 20 23

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 55 25 10 3 6 1 1 81 9 306
2018 Ontario (excluding National Capital Region) 57 8 14 2 13 2 2 69 17 53
2018 Quebec (excluding National Capital Region) 63 25 10 3 0 0 0 87 3 33
2018 British Columbia 35 25 28 6 7 0 0 60 13 19
2017 National Capital Region 51 29 9 3 7 1 1 81 10 237
2017 Ontario (excluding National Capital Region) 41 31 9 10 9 0 0 72 19 50
2017 Quebec (excluding National Capital Region) 48 30 4 11 7 0 0 78 19 27
2017 British Columbia 63 23 5 9 0 0 0 86 9 22
2014 National Capital Region 31 34 17 10 7 0 1 65 17 283
2014 Ontario (excluding National Capital Region) 52 15 12 10 9 0 2 68 19 67
2014 Quebec (excluding National Capital Region) 46 35 14 5 0 0 0 81 5 21
2014 British Columbia 57 24 3 8 4 3 0 84 13 23

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 42 28 11 7 4 7 1 76 12 310
2018 Ontario (excluding National Capital Region) 41 20 17 6 14 2 0 62 20 53
2018 Quebec (excluding National Capital Region) 20 43 16 7 6 8 0 68 14 33
2018 British Columbia 9 43 10 14 18 6 0 55 34 19
2017 National Capital Region 28 39 15 6 5 6 1 73 11 237
2017 Ontario (excluding National Capital Region) 35 18 19 11 11 4 2 56 24 50
2017 Quebec (excluding National Capital Region) 15 33 18 11 15 7 0 52 28 27
2017 British Columbia 19 23 19 35 0 5 0 44 37 22
2014 National Capital Region 18 32 21 10 7 11 0 57 19 282
2014 Ontario (excluding National Capital Region) 28 30 17 13 8 5 0 60 22 67
2014 Quebec (excluding National Capital Region) 13 43 30 0 5 9 0 62 6 21
2014 British Columbia 22 18 12 31 11 6 0 43 44 23

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 30 12 9 7 5 1 71 16 309
2018 Ontario (excluding National Capital Region) 40 19 17 8 16 0 0 59 24 53
2018 Quebec (excluding National Capital Region) 25 28 30 4 10 3 0 55 14 31
2018 British Columbia 10 28 23 26 13 0 0 37 39 18
2017 National Capital Region 26 31 19 10 10 3 1 59 21 236
2017 Ontario (excluding National Capital Region) 26 21 19 20 11 2 2 49 32 50
2017 Quebec (excluding National Capital Region) 8 33 33 19 7 0 0 40 26 27
2017 British Columbia 19 18 19 32 12 0 0 36 45 22
2014 National Capital Region 14 30 27 13 13 3 0 45 27 282
2014 Ontario (excluding National Capital Region) 22 25 23 12 14 3 2 50 27 67
2014 Quebec (excluding National Capital Region) 11 25 40 19 5 0 0 36 24 21
2014 British Columbia 24 27 3 36 11 0 0 50 46 23

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 29 30 14 11 8 8 1 64 21 308
2018 Ontario (excluding National Capital Region) 25 25 18 12 20 0 0 50 31 53
2018 Quebec (excluding National Capital Region) 14 26 33 6 9 11 0 46 17 33
2018 British Columbia 9 21 22 25 23 0 0 30 48 19
2017 National Capital Region 18 27 20 14 11 8 1 50 28 237
2017 Ontario (excluding National Capital Region) 18 30 16 16 13 6 2 51 31 50
2017 Quebec (excluding National Capital Region) 8 15 47 11 15 4 0 24 27 27
2017 British Columbia 13 23 14 28 22 0 0 36 49 22
2014 National Capital Region 9 21 29 19 15 7 0 33 37 282
2014 Ontario (excluding National Capital Region) 19 26 25 15 11 5 0 47 27 67
2014 Quebec (excluding National Capital Region) 8 13 41 26 9 4 0 21 36 21
2014 British Columbia 18 18 12 22 19 11 0 40 47 23

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 28 32 14 9 11 6 1 63 22 310
2018 Ontario (excluding National Capital Region) 23 30 17 17 13 0 0 53 29 53
2018 Quebec (excluding National Capital Region) 22 30 29 3 9 6 0 56 13 33
2018 British Columbia 5 36 17 15 28 0 0 41 43 19
2017 National Capital Region 19 31 16 13 15 5 1 53 30 237
2017 Ontario (excluding National Capital Region) 18 24 17 20 17 2 2 43 39 49
2017 Quebec (excluding National Capital Region) 4 30 36 7 19 4 0 35 27 27
2017 British Columbia 19 28 5 31 13 5 0 48 47 22
2014 National Capital Region 9 29 24 18 18 3 0 39 37 281
2014 Ontario (excluding National Capital Region) 17 31 22 16 14 0 0 48 30 67
2014 Quebec (excluding National Capital Region) 8 33 30 24 5 0 0 41 30 21
2014 British Columbia 22 18 9 25 12 14 0 46 43 23
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 35 32 13 10 7 1 1 69 17 309
2018 Ontario (excluding National Capital Region) 38 20 19 11 12 0 0 58 23 54
2018 Quebec (excluding National Capital Region) 39 33 17 3 6 0 3 73 9 33
2018 British Columbia 19 46 0 22 13 0 0 65 35 19
2017 National Capital Region 28 36 18 9 8 1 0 64 17 238
2017 Ontario (excluding National Capital Region) 26 35 12 19 9 0 0 61 28 50
2017 Quebec (excluding National Capital Region) 30 30 18 15 7 0 0 60 22 27
2017 British Columbia 8 59 13 19 0 0 0 67 19 22
2014 National Capital Region 20 35 16 16 12 0 0 55 29 283
2014 Ontario (excluding National Capital Region) 31 30 13 12 14 0 0 61 26 67
2014 Quebec (excluding National Capital Region) 14 44 10 21 10 0 0 59 31 21
2014 British Columbia 35 32 3 18 12 0 0 67 30 23

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 33 42 13 7 4 0 0 76 11 309
2018 Ontario (excluding National Capital Region) 54 27 7 7 6 0 0 81 13 54
2018 Quebec (excluding National Capital Region) 30 43 21 4 3 0 0 72 6 33
2018 British Columbia 24 58 5 6 7 0 0 82 13 19
2017 National Capital Region 33 42 16 5 4 0 0 75 9 238
2017 Ontario (excluding National Capital Region) 35 36 10 15 2 0 2 72 17 50
2017 Quebec (excluding National Capital Region) 23 33 29 11 4 0 0 56 15 27
2017 British Columbia 31 55 5 9 0 0 0 86 9 22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 19 18 14 15 13 18 3 47 36 307
2018 Ontario (excluding National Capital Region) 16 11 20 12 28 13 0 31 46 53
2018 Quebec (excluding National Capital Region) 9 22 22 21 9 14 3 38 36 33
2018 British Columbia 5 22 0 41 22 10 0 30 70 19
2017 National Capital Region 9 19 16 16 16 20 4 37 42 237
2017 Ontario (excluding National Capital Region) 8 18 15 26 17 12 4 31 51 50
2017 Quebec (excluding National Capital Region) 0 7 26 36 19 8 4 8 63 27
2017 British Columbia 4 24 13 23 19 13 4 34 51 22
2014 National Capital Region 13 18 17 16 19 11 4 38 42 281
2014 Ontario (excluding National Capital Region) 18 11 15 18 25 9 3 33 49 67
2014 Quebec (excluding National Capital Region) 5 11 20 26 34 4 0 17 62 21
2014 British Columbia 13 22 21 17 12 15 0 42 34 23

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 43 30 11 6 6 3 3 77 12 308
2018 Ontario (excluding National Capital Region) 45 19 9 10 15 2 0 66 25 53
2018 Quebec (excluding National Capital Region) 51 40 6 0 0 0 3 94 0 33
2018 British Columbia 24 35 11 11 18 0 0 60 29 19
2017 National Capital Region 35 35 14 6 7 1 3 73 13 237
2017 Ontario (excluding National Capital Region) 39 21 14 17 9 0 0 60 26 50
2017 Quebec (excluding National Capital Region) 34 39 11 11 4 0 0 74 15 27
2017 British Columbia 38 47 0 14 0 0 0 86 14 22
2014 National Capital Region 25 35 15 13 10 0 2 61 23 284
2014 Ontario (excluding National Capital Region) 39 25 9 16 8 1 1 66 25 67
2014 Quebec (excluding National Capital Region) 23 43 30 4 0 0 0 67 4 21
2014 British Columbia 35 36 11 8 11 0 0 70 19 23

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 33 28 13 9 6 2 9 69 17 71
2018 Ontario (excluding National Capital Region) 52 23 9 0 16 0 0 75 16 12
2017 National Capital Region 23 46 13 5 4 5 5 77 9 62
2014 National Capital Region 23 37 17 9 4 4 7 67 15 70
2014 Ontario (excluding National Capital Region) 63 18 0 19 0 0 0 81 19 11

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 39 11 11 8 0 1 71 19 306
2018 Ontario (excluding National Capital Region) 40 39 6 2 10 0 2 81 13 54
2018 Quebec (excluding National Capital Region) 18 61 3 13 3 0 3 81 16 33
2018 British Columbia 31 36 6 28 0 0 0 67 28 19
2017 National Capital Region 28 37 14 12 9 0 0 65 21 238
2017 Ontario (excluding National Capital Region) 38 32 11 17 2 0 0 70 20 50
2017 Quebec (excluding National Capital Region) 34 35 18 8 4 0 0 70 12 27
2017 British Columbia 22 46 5 24 4 0 0 68 28 22
2014 National Capital Region 16 28 19 21 16 0 0 44 37 283
2014 Ontario (excluding National Capital Region) 17 40 18 18 7 0 0 57 25 67
2014 Quebec (excluding National Capital Region) 5 52 21 4 14 0 4 60 19 21
2014 British Columbia 27 26 13 20 14 0 0 53 34 23

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 50 28 11 6 5 0 0 78 11 308
2018 Ontario (excluding National Capital Region) 39 34 16 7 4 0 0 73 11 54
2018 Quebec (excluding National Capital Region) 32 39 26 0 3 0 0 71 3 33
2018 British Columbia 20 35 11 29 5 0 0 55 34 19
2017 National Capital Region 41 38 11 5 5 0 0 79 10 238
2017 Ontario (excluding National Capital Region) 32 45 14 4 4 0 0 77 9 50
2017 Quebec (excluding National Capital Region) 30 36 12 15 4 4 0 68 19 27
2017 British Columbia 21 38 14 27 0 0 0 59 27 22
2014 National Capital Region 36 40 13 6 4 0 0 77 10 284
2014 Ontario (excluding National Capital Region) 36 33 17 3 9 2 2 70 12 67
2014 Quebec (excluding National Capital Region) 33 38 24 5 0 0 0 70 5 21
2014 British Columbia 34 33 21 9 3 0 0 67 12 23

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 52 32 6 7 3 0 0 84 9 308
2018 Ontario (excluding National Capital Region) 52 27 8 7 6 0 0 79 13 54
2018 Quebec (excluding National Capital Region) 41 40 13 3 3 0 0 81 6 33
2018 British Columbia 40 31 11 18 0 0 0 71 18 19
2017 National Capital Region 44 42 7 4 2 0 0 87 6 236
2017 Ontario (excluding National Capital Region) 40 39 8 11 2 0 0 79 13 50
2017 Quebec (excluding National Capital Region) 33 40 16 7 4 0 0 73 11 27
2017 British Columbia 25 53 0 22 0 0 0 78 22 22
2014 National Capital Region 41 41 7 5 5 0 0 83 10 284
2014 Ontario (excluding National Capital Region) 43 32 10 9 5 2 0 76 14 67
2014 Quebec (excluding National Capital Region) 40 31 19 5 0 0 4 75 5 21
2014 British Columbia 38 38 21 0 3 0 0 76 3 23

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 25 28 18 13 10 4 2 56 25 309
2018 Ontario (excluding National Capital Region) 29 21 18 11 18 4 0 52 30 53
2018 Quebec (excluding National Capital Region) 21 26 27 6 12 6 0 51 19 33
2018 British Columbia 31 31 10 17 11 0 0 62 28 19
2017 National Capital Region 22 28 22 14 10 5 0 52 25 236
2017 Ontario (excluding National Capital Region) 26 24 21 10 17 0 2 51 28 50
2017 Quebec (excluding National Capital Region) 4 32 34 4 22 4 0 37 27 27
2017 British Columbia 36 19 13 22 9 0 0 55 31 22
2014 National Capital Region 9 14 23 21 29 3 1 24 52 282
2014 Ontario (excluding National Capital Region) 14 15 21 28 20 3 0 29 49 67
2014 Quebec (excluding National Capital Region) 0 17 35 29 14 0 5 18 46 21
2014 British Columbia 31 13 22 5 14 15 0 52 22 23

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 20 11 17 20 3 8 46 42 310
2018 Ontario (excluding National Capital Region) 21 23 13 16 20 6 0 47 39 53
2018 Quebec (excluding National Capital Region) 18 21 21 12 16 5 6 45 32 33
2018 British Columbia 6 47 16 10 17 0 5 55 28 19
2017 National Capital Region 12 19 16 19 19 6 10 36 45 237
2017 Ontario (excluding National Capital Region) 12 18 20 18 29 0 4 31 48 50
2017 Quebec (excluding National Capital Region) 12 21 22 7 34 0 4 34 43 27
2017 British Columbia 17 29 13 14 22 0 5 48 38 22
2014 National Capital Region 8 14 19 18 33 3 5 24 56 282
2014 Ontario (excluding National Capital Region) 17 7 18 18 35 3 3 25 56 67
2014 Quebec (excluding National Capital Region) 5 10 15 23 34 0 13 17 65 21
2014 British Columbia 22 13 22 9 23 6 4 39 36 23

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 33 11 8 8 2 0 72 17 309
2018 Ontario (excluding National Capital Region) 39 26 9 10 16 0 0 65 26 54
2018 Quebec (excluding National Capital Region) 26 41 16 9 5 0 3 70 14 33
2018 British Columbia 30 33 0 27 11 0 0 62 38 19
2017 National Capital Region 32 38 14 9 6 1 0 71 15 237
2017 Ontario (excluding National Capital Region) 25 37 17 12 9 0 0 62 21 50
2017 Quebec (excluding National Capital Region) 12 40 26 15 7 0 0 52 22 27
2017 British Columbia 29 62 0 5 4 0 0 91 9 22
2014 National Capital Region 17 34 21 15 12 0 0 51 28 284
2014 Ontario (excluding National Capital Region) 21 41 16 9 10 2 0 63 20 67
2014 Quebec (excluding National Capital Region) 0 42 14 26 18 0 0 42 44 21
2014 British Columbia 26 43 3 12 9 6 0 74 23 23

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 40 31 12 8 7 1 1 73 15 306
2018 Ontario (excluding National Capital Region) 36 19 21 10 13 0 0 56 23 53
2018 Quebec (excluding National Capital Region) 24 44 16 9 5 0 3 69 15 33
2018 British Columbia 41 32 0 11 16 0 0 73 27 19
2017 National Capital Region 38 30 12 12 7 1 1 69 19 237
2017 Ontario (excluding National Capital Region) 33 30 22 6 9 0 0 63 15 50
2017 Quebec (excluding National Capital Region) 11 44 19 19 7 0 0 55 26 27
2017 British Columbia 39 38 10 13 0 0 0 77 13 22
2014 National Capital Region 25 33 16 13 10 0 1 60 24 284
2014 Ontario (excluding National Capital Region) 29 32 21 12 6 0 0 61 18 67
2014 Quebec (excluding National Capital Region) 0 35 25 25 16 0 0 35 40 21
2014 British Columbia 39 27 16 4 8 6 0 71 13 23

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 39 36 7 7 8 1 0 77 16 309
2018 Ontario (excluding National Capital Region) 45 23 20 1 11 0 0 68 12 54
2018 Quebec (excluding National Capital Region) 39 38 14 6 3 0 0 77 9 33
2018 British Columbia 34 31 11 18 6 0 0 65 24 19
2017 National Capital Region 31 41 14 8 5 1 1 73 13 237
2017 Ontario (excluding National Capital Region) 40 29 18 6 7 0 0 69 13 50
2017 Quebec (excluding National Capital Region) 19 44 19 15 4 0 0 63 18 27
2017 British Columbia 40 45 10 5 0 0 0 85 5 22
2014 National Capital Region 21 34 21 14 9 0 0 56 24 284
2014 Ontario (excluding National Capital Region) 31 39 14 10 6 0 0 70 17 67
2014 Quebec (excluding National Capital Region) 5 37 24 34 0 0 0 42 34 21
2014 British Columbia 35 45 12 3 4 0 0 80 8 23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 32 34 18 7 6 3 1 68 13 309
2018 Ontario (excluding National Capital Region) 31 27 11 12 16 4 0 60 29 53
2018 Quebec (excluding National Capital Region) 30 43 15 7 3 3 0 75 10 33
2018 British Columbia 15 45 17 11 11 0 0 61 22 19
2017 National Capital Region 17 35 22 7 8 10 0 59 17 236
2017 Ontario (excluding National Capital Region) 16 34 26 8 13 2 2 52 22 50
2017 Quebec (excluding National Capital Region) 7 36 27 15 11 4 0 45 27 27
2017 British Columbia 32 42 0 26 0 0 0 74 26 22

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 46 32 8 6 5 1 1 80 12 309
2018 Ontario (excluding National Capital Region) 47 23 14 2 14 0 0 70 16 54
2018 Quebec (excluding National Capital Region) 48 34 3 13 3 0 0 81 16 33
2018 British Columbia 51 27 11 6 6 0 0 78 11 19
2017 National Capital Region 39 33 12 9 4 1 1 74 14 238
2017 Ontario (excluding National Capital Region) 43 23 17 8 9 0 0 66 17 50
2017 Quebec (excluding National Capital Region) 22 48 15 11 4 0 0 70 15 27
2017 British Columbia 59 41 0 0 0 0 0 100 0 22
2014 National Capital Region 24 33 24 9 7 1 2 59 17 284
2014 Ontario (excluding National Capital Region) 41 32 9 9 6 2 2 75 15 67
2014 Quebec (excluding National Capital Region) 9 33 34 9 5 0 9 47 16 21
2014 British Columbia 52 18 16 5 4 6 0 74 10 23

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 36 16 10 5 1 1 67 16 309
2018 Ontario (excluding National Capital Region) 62 24 10 0 2 2 0 88 2 54
2018 Quebec (excluding National Capital Region) 36 36 16 6 3 0 3 75 9 33
2018 British Columbia 25 38 31 0 6 0 0 64 6 19
2017 National Capital Region 31 35 18 8 5 1 1 68 14 237
2017 Ontario (excluding National Capital Region) 52 28 14 0 4 0 2 82 4 50
2017 Quebec (excluding National Capital Region) 41 41 12 4 3 0 0 82 7 27
2017 British Columbia 42 48 9 0 0 0 0 91 0 22
2014 National Capital Region 34 32 19 7 7 0 0 66 15 283
2014 Ontario (excluding National Capital Region) 48 33 12 6 0 0 0 82 6 67
2014 Quebec (excluding National Capital Region) 27 30 29 9 5 0 0 57 14 21
2014 British Columbia 36 33 26 0 0 0 4 73 0 23

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 National Capital Region 37 33 30 310
2018 Ontario (excluding National Capital Region) 21 42 37 52
2018 Quebec (excluding National Capital Region) 25 40 35 33
2018 British Columbia 33 31 35 19
2017 National Capital Region 36 31 33 238
2017 Ontario (excluding National Capital Region) 31 23 46 50
2017 Quebec (excluding National Capital Region) 42 29 29 27
2017 British Columbia 40 27 33 22
2014 National Capital Region 35 33 32 284
2014 Ontario (excluding National Capital Region) 25 46 30 67
2014 Quebec (excluding National Capital Region) 48 19 33 21
2014 British Columbia 16 35 49 23

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 National Capital Region 9 10 36 4 36 5 114
2018 Ontario (excluding National Capital Region) 37 8 37 0 12 8 11
2017 National Capital Region 18 6 43 1 31 0 82
2017 Ontario (excluding National Capital Region) 31 28 20 0 8 13 15
2017 Quebec (excluding National Capital Region) 0 10 72 9 10 0 11
2014 National Capital Region 21 13 46 6 9999 14 101
2014 Ontario (excluding National Capital Region) 19 6 50 13 9999 13 16
2014 Quebec (excluding National Capital Region) 8 11 63 11 9999 8 10
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 35 6 1 2 1 0 90 3 309
2018 Ontario (excluding National Capital Region) 65 22 8 3 0 2 0 89 3 54
2018 Quebec (excluding National Capital Region) 29 54 12 3 3 0 0 83 6 33
2018 British Columbia 40 60 0 0 0 0 0 100 0 19
2017 National Capital Region 47 41 7 3 2 0 0 88 5 238
2017 Ontario (excluding National Capital Region) 46 40 8 4 2 0 0 85 7 50
2017 Quebec (excluding National Capital Region) 27 51 7 7 4 0 4 81 12 27
2017 British Columbia 35 60 5 0 0 0 0 95 0 22
2014 National Capital Region 37 38 14 7 3 0 0 76 10 284
2014 Ontario (excluding National Capital Region) 47 32 11 2 5 3 2 83 6 67
2014 Quebec (excluding National Capital Region) 35 33 17 11 5 0 0 68 16 21
2014 British Columbia 47 40 13 0 0 0 0 87 0 23

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 34 37 17 5 5 1 1 72 11 309
2018 Ontario (excluding National Capital Region) 32 25 32 2 7 2 0 58 9 53
2018 Quebec (excluding National Capital Region) 17 47 26 6 3 0 0 64 9 33
2018 British Columbia 10 46 16 11 17 0 0 57 28 19
2017 National Capital Region 27 40 16 9 5 3 1 70 14 237
2017 Ontario (excluding National Capital Region) 29 34 19 12 2 1 2 66 15 50
2017 Quebec (excluding National Capital Region) 7 49 17 15 11 0 0 57 26 27
2017 British Columbia 19 42 18 18 4 0 0 60 22 22
2014 National Capital Region 16 39 29 7 7 2 1 56 15 282
2014 Ontario (excluding National Capital Region) 28 36 28 5 3 0 0 64 8 67
2014 Quebec (excluding National Capital Region) 13 23 33 20 5 5 0 38 27 21
2014 British Columbia 27 27 13 20 7 6 0 57 29 23

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 11 23 26 18 16 3 3 35 37 308
2018 Ontario (excluding National Capital Region) 5 13 19 25 30 2 6 60 19 53
2018 Quebec (excluding National Capital Region) 9 9 50 19 8 0 5 28 19 33
2018 British Columbia 6 31 27 32 0 0 5 33 38 19
2017 National Capital Region 12 20 33 19 10 1 5 31 35 237
2017 Ontario (excluding National Capital Region) 10 9 36 24 10 4 6 38 22 50
2017 Quebec (excluding National Capital Region) 4 16 27 30 16 4 4 50 21 26
2017 British Columbia 5 22 41 24 5 0 4 30 27 22
2014 National Capital Region 14 23 35 16 7 1 5 24 39 283
2014 Ontario (excluding National Capital Region) 9 8 37 21 18 2 6 42 18 67
2014 Quebec (excluding National Capital Region) 0 42 40 10 4 4 0 15 44 21
2014 British Columbia 0 23 46 12 10 4 5 24 25 23

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 7 19 25 20 20 6 3 45 28 306
2018 Ontario (excluding National Capital Region) 9 6 27 28 25 0 6 57 15 53
2018 Quebec (excluding National Capital Region) 7 25 23 25 12 0 9 41 35 33
2018 British Columbia 22 22 36 15 0 0 5 16 47 19
2017 National Capital Region 11 19 29 16 14 4 8 34 34 237
2017 Ontario (excluding National Capital Region) 11 17 25 27 14 4 2 44 30 49
2017 Quebec (excluding National Capital Region) 14 11 40 22 4 4 4 29 28 27
2017 British Columbia 0 28 31 28 10 0 4 39 29 22
2014 National Capital Region 16 22 29 15 7 4 7 25 43 282
2014 Ontario (excluding National Capital Region) 5 8 22 28 21 8 9 59 15 67
2014 Quebec (excluding National Capital Region) 15 29 33 20 0 4 0 20 46 21
2014 British Columbia 8 27 25 21 10 4 5 34 38 23

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 13 23 22 23 5 6 50 24 305
2018 Ontario (excluding National Capital Region) 13 11 13 22 23 5 12 55 29 53
2018 Quebec (excluding National Capital Region) 0 43 21 11 9 7 9 24 51 33
2018 British Columbia 6 42 33 10 0 6 5 11 52 19
2017 National Capital Region 8 16 23 24 18 2 10 47 28 237
2017 Ontario (excluding National Capital Region) 4 15 29 26 15 0 11 45 22 49
2017 Quebec (excluding National Capital Region) 19 31 19 12 12 4 3 25 54 26
2017 British Columbia 4 40 42 5 5 0 4 10 46 22
2014 National Capital Region 18 21 23 20 7 4 7 30 44 282
2014 Ontario (excluding National Capital Region) 8 10 25 23 24 2 7 53 20 67
2014 Quebec (excluding National Capital Region) 9 33 25 16 4 9 5 23 48 21
2014 British Columbia 7 44 16 9 19 0 5 29 54 23

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 5 14 28 24 25 3 2 52 19 307
2018 Ontario (excluding National Capital Region) 0 3 18 30 39 2 8 77 3 52
2018 Quebec (excluding National Capital Region) 0 16 24 33 16 6 5 56 17 33
2018 British Columbia 6 11 35 34 14 0 0 48 17 19
2017 National Capital Region 7 10 31 27 17 0 8 48 18 236
2017 Ontario (excluding National Capital Region) 5 8 28 31 26 0 2 59 13 49
2017 Quebec (excluding National Capital Region) 11 4 23 35 19 4 4 58 16 26
2017 British Columbia 0 25 32 35 5 0 4 41 26 21
2014 National Capital Region 11 14 29 32 9 1 3 44 26 282
2014 Ontario (excluding National Capital Region) 3 12 22 23 31 2 8 60 16 65
2014 Quebec (excluding National Capital Region) 9 24 25 30 5 8 0 38 35 21
2014 British Columbia 0 18 29 24 20 4 5 48 19 23

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 17 19 22 17 17 4 4 37 39 309
2018 Ontario (excluding National Capital Region) 4 10 27 25 23 2 8 53 16 52
2018 Quebec (excluding National Capital Region) 6 40 23 17 7 0 8 26 50 32
2018 British Columbia 28 17 25 21 5 0 5 28 46 19
2017 National Capital Region 18 32 22 11 11 2 5 23 53 237
2017 Ontario (excluding National Capital Region) 16 10 31 19 20 0 4 41 27 49
2017 Quebec (excluding National Capital Region) 23 30 27 4 11 0 4 16 56 26
2017 British Columbia 26 33 28 5 4 0 4 9 61 22
2014 National Capital Region 27 25 22 14 4 1 6 20 56 282
2014 Ontario (excluding National Capital Region) 17 20 22 15 21 2 3 38 39 67
2014 Quebec (excluding National Capital Region) 30 28 21 9 0 4 9 10 66 21
2014 British Columbia 33 22 17 13 10 0 5 25 58 23

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 12 19 26 18 16 4 5 37 34 307
2018 Ontario (excluding National Capital Region) 10 14 13 28 28 2 6 61 25 53
2018 Quebec (excluding National Capital Region) 17 18 41 7 6 6 5 14 40 33
2018 British Columbia 31 33 15 11 6 0 5 17 67 18
2017 National Capital Region 15 20 27 14 14 4 6 31 39 235
2017 Ontario (excluding National Capital Region) 12 6 20 29 21 6 4 57 21 49
2017 Quebec (excluding National Capital Region) 22 22 26 11 4 7 7 18 52 27
2017 British Columbia 17 23 28 14 13 0 4 29 42 22
2014 National Capital Region 12 20 27 19 8 1 12 32 36 283
2014 Ontario (excluding National Capital Region) 2 9 19 30 27 5 9 66 12 67
2014 Quebec (excluding National Capital Region) 44 30 20 0 0 0 6 0 79 20
2014 British Columbia 13 22 39 11 4 11 0 18 39 23

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 7 18 25 22 18 5 5 45 27 305
2018 Ontario (excluding National Capital Region) 10 11 24 20 23 5 7 49 24 52
2018 Quebec (excluding National Capital Region) 3 33 21 16 12 10 5 32 42 33
2018 British Columbia 17 20 33 21 0 6 5 23 40 19
2017 National Capital Region 11 16 28 19 17 2 6 39 30 237
2017 Ontario (excluding National Capital Region) 6 16 20 20 25 4 9 52 26 49
2017 Quebec (excluding National Capital Region) 23 27 35 7 4 4 0 11 52 26
2017 British Columbia 12 23 46 10 5 0 4 15 37 22
2014 National Capital Region 13 24 28 15 5 6 9 24 43 282
2014 Ontario (excluding National Capital Region) 12 9 30 19 21 2 6 44 23 67
2014 Quebec (excluding National Capital Region) 9 47 26 13 5 0 0 18 56 21
2014 British Columbia 16 22 44 5 9 0 5 14 40 23

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 55 24 7 7 5 1 1 80 13 308
2018 Ontario (excluding National Capital Region) 43 22 14 10 9 2 0 66 19 53
2018 Quebec (excluding National Capital Region) 45 33 6 9 7 0 0 78 16 33
2018 British Columbia 31 44 0 12 13 0 0 75 25 18
2017 National Capital Region 41 34 10 6 8 1 1 76 14 237
2017 Ontario (excluding National Capital Region) 26 40 8 16 9 0 2 66 25 50
2017 Quebec (excluding National Capital Region) 27 36 15 11 11 0 0 63 22 27
2017 British Columbia 50 37 5 4 5 0 0 87 8 22
2014 National Capital Region 34 32 8 10 11 3 1 69 22 284
2014 Ontario (excluding National Capital Region) 41 18 15 11 12 2 2 61 24 67
2014 Quebec (excluding National Capital Region) 27 48 5 10 10 0 0 75 20 21
2014 British Columbia 44 36 0 4 15 0 0 80 20 23

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 53 32 7 4 4 0 0 85 8 307
2018 Ontario (excluding National Capital Region) 47 32 12 3 6 0 0 79 9 53
2018 Quebec (excluding National Capital Region) 52 30 13 3 3 0 0 81 6 33
2018 British Columbia 36 47 0 10 7 0 0 83 17 19
2017 National Capital Region 38 42 8 7 3 1 1 82 10 238
2017 Ontario (excluding National Capital Region) 29 40 9 11 7 2 2 72 18 50
2017 Quebec (excluding National Capital Region) 8 51 19 11 11 0 0 59 22 27
2017 British Columbia 31 52 17 0 0 0 0 83 0 22
2014 National Capital Region 36 37 14 8 5 0 0 73 13 282
2014 Ontario (excluding National Capital Region) 32 37 14 10 6 0 0 69 17 67
2014 Quebec (excluding National Capital Region) 14 42 10 14 20 0 0 56 34 21
2014 British Columbia 36 43 4 16 0 0 0 79 16 23

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 49 31 10 4 3 2 1 82 8 310
2018 Ontario (excluding National Capital Region) 42 32 11 3 9 0 2 76 13 53
2018 Quebec (excluding National Capital Region) 46 36 13 0 3 3 0 84 3 33
2018 British Columbia 27 62 11 0 0 0 0 89 0 19

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 45 29 14 3 2 5 1 79 6 306
2018 Ontario (excluding National Capital Region) 61 16 10 6 5 0 2 79 11 52
2018 Quebec (excluding National Capital Region) 43 34 12 6 4 0 0 77 10 32
2018 British Columbia 45 34 15 6 0 0 0 79 6 19
2017 National Capital Region 34 35 15 3 4 9 0 76 8 237
2017 Ontario (excluding National Capital Region) 43 33 14 0 4 4 2 80 5 50
2017 Quebec (excluding National Capital Region) 23 36 30 7 4 0 0 59 11 27
2017 British Columbia 41 49 0 9 0 0 0 91 9 22
2014 National Capital Region 29 41 16 3 4 5 2 75 8 283
2014 Ontario (excluding National Capital Region) 47 26 18 3 5 0 1 74 8 67
2014 Quebec (excluding National Capital Region) 30 41 16 10 0 4 0 73 11 21
2014 British Columbia 48 24 17 0 8 3 0 74 8 23

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 47 33 10 4 2 3 0 83 6 306
2018 Ontario (excluding National Capital Region) 49 28 12 3 5 0 2 79 9 53
2018 Quebec (excluding National Capital Region) 44 32 15 7 0 3 0 78 7 33
2018 British Columbia 40 44 0 17 0 0 0 83 17 19
2017 National Capital Region 32 44 11 5 3 5 0 80 9 236
2017 Ontario (excluding National Capital Region) 41 31 16 0 11 0 2 73 11 50
2017 Quebec (excluding National Capital Region) 12 58 15 7 4 4 0 73 12 27
2017 British Columbia 23 50 22 5 0 0 0 73 5 22
2014 National Capital Region 30 43 16 7 3 2 0 74 10 283
2014 Ontario (excluding National Capital Region) 44 23 20 9 3 0 1 68 12 67
2014 Quebec (excluding National Capital Region) 18 66 5 10 0 0 0 84 10 21
2014 British Columbia 48 37 8 0 8 0 0 85 8 23

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 60 27 7 3 3 0 0 87 6 303
2018 Ontario (excluding National Capital Region) 58 21 6 6 10 0 0 79 16 52
2018 Quebec (excluding National Capital Region) 43 44 6 7 0 0 0 87 7 32
2018 British Columbia 41 48 6 6 0 0 0 89 6 19
2017 National Capital Region 47 37 9 3 3 0 0 84 6 236
2017 Ontario (excluding National Capital Region) 43 33 10 6 7 0 2 77 13 50
2017 Quebec (excluding National Capital Region) 27 54 4 11 4 0 0 81 15 27
2017 British Columbia 42 41 8 9 0 0 0 83 9 22
2014 National Capital Region 38 39 13 6 4 1 0 78 10 283
2014 Ontario (excluding National Capital Region) 50 30 9 4 6 0 0 80 11 67
2014 Quebec (excluding National Capital Region) 31 50 10 9 0 0 0 81 9 21
2014 British Columbia 50 26 19 0 4 0 0 76 4 23

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 31 25 15 9 6 9 5 65 18 307
2018 Ontario (excluding National Capital Region) 23 32 13 13 11 4 4 60 26 53
2018 Quebec (excluding National Capital Region) 17 35 18 9 10 6 5 59 21 33
2018 British Columbia 19 22 26 21 13 0 0 41 33 19
2017 National Capital Region 19 26 20 11 9 6 8 53 23 236
2017 Ontario (excluding National Capital Region) 22 35 16 17 9 0 2 58 26 50
2017 Quebec (excluding National Capital Region) 0 15 32 26 22 0 4 16 50 27
2017 British Columbia 26 47 5 18 4 0 0 74 22 22
2014 National Capital Region 17 29 22 11 13 5 4 50 26 283
2014 Ontario (excluding National Capital Region) 31 20 15 18 11 3 3 53 30 67
2014 Quebec (excluding National Capital Region) 22 4 31 10 34 0 0 25 44 21
2014 British Columbia 27 40 8 12 8 0 6 71 21 23

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 42 33 13 4 5 2 1 77 9 310
2018 Ontario (excluding National Capital Region) 44 28 17 5 3 0 2 74 9 53
2018 Quebec (excluding National Capital Region) 28 47 9 9 3 2 3 78 13 33
2018 British Columbia 25 36 11 13 15 0 0 61 28 19
2017 National Capital Region 34 35 13 9 2 6 1 74 11 235
2017 Ontario (excluding National Capital Region) 47 23 9 6 11 2 2 73 17 50
2017 Quebec (excluding National Capital Region) 22 41 15 15 4 3 0 65 19 27
2017 British Columbia 49 38 5 9 0 0 0 87 9 22
2014 National Capital Region 29 33 18 8 7 5 1 65 16 282
2014 Ontario (excluding National Capital Region) 36 28 20 8 3 4 2 68 12 67
2014 Quebec (excluding National Capital Region) 22 59 10 9 0 0 0 80 9 21
2014 British Columbia 48 41 8 0 3 0 0 89 3 23

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 31 18 7 5 2 1 70 12 309
2018 Ontario (excluding National Capital Region) 37 36 12 3 7 2 2 77 11 53
2018 Quebec (excluding National Capital Region) 21 39 25 9 3 0 3 61 13 33
2018 British Columbia 20 31 36 7 6 0 0 51 13 19

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 26 22 15 10 10 13 5 58 25 308
2018 Ontario (excluding National Capital Region) 31 20 16 9 16 4 4 55 27 53
2018 Quebec (excluding National Capital Region) 18 30 21 15 4 3 8 55 21 33
2018 British Columbia 14 22 27 24 14 0 0 35 38 19
2017 National Capital Region 13 22 18 12 10 21 5 46 30 237
2017 Ontario (excluding National Capital Region) 24 23 19 10 12 10 2 53 26 50
2017 Quebec (excluding National Capital Region) 8 12 21 22 26 7 3 22 54 27
2017 British Columbia 17 41 14 24 4 0 0 58 28 22
2014 National Capital Region 13 18 22 16 16 12 3 37 38 283
2014 Ontario (excluding National Capital Region) 27 19 16 11 18 8 1 51 31 67
2014 Quebec (excluding National Capital Region) 9 18 41 14 0 5 13 33 17 21
2014 British Columbia 30 24 9 21 15 0 0 54 37 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 14 86 310
2018 Ontario (excluding National Capital Region) 13 87 53

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 National Capital Region 49 46

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 National Capital Region 63 46

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 National Capital Region 12 46

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 46

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 National Capital Region 42 46

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 National Capital Region 36 46

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 National Capital Region 39 46

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 National Capital Region 63 46

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 National Capital Region 19 46

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 National Capital Region 55 46

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 National Capital Region 41 46

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 National Capital Region 15 46

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 National Capital Region 47 46

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 National Capital Region 37 46

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 12 46

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 64 46

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 33 46

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 21 46

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 17 46

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 13 46

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 10 46

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 23 46

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 22 45

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 12 45

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 22 45

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 14 45

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 16 45

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 10 45

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 10 45

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 12 45

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 20 45

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 11 45

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 National Capital Region 37 45

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 45

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 41 45

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 17 45

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 22 13 18 6 6 25 10 54 18 310
2018 Ontario (excluding National Capital Region) 18 22 20 8 16 13 4 48 28 50
2018 Quebec (excluding National Capital Region) 6 28 22 9 3 18 15 50 18 33
2018 British Columbia 5 11 17 33 20 15 0 18 62 19
2017 National Capital Region 10 18 18 6 7 29 12 48 22 237
2017 Ontario (excluding National Capital Region) 18 16 18 12 19 13 4 41 37 49
2017 Quebec (excluding National Capital Region) 0 18 41 4 15 14 8 24 24 27
2017 British Columbia 8 24 9 19 8 32 0 47 39 22
2014 National Capital Region 13 17 24 7 4 28 7 45 17 281
2014 Ontario (excluding National Capital Region) 28 17 13 9 12 20 2 57 26 67
2014 Quebec (excluding National Capital Region) 9 7 41 4 21 9 9 20 30 21
2014 British Columbia 22 17 9 13 23 15 0 47 43 23

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 34 26 16 6 6 11 1 68 13 309
2018 Ontario (excluding National Capital Region) 37 28 15 5 11 3 0 67 17 52
2018 Quebec (excluding National Capital Region) 20 51 12 4 3 10 0 79 8 33
2018 British Columbia 20 26 22 20 7 5 0 48 29 19
2017 National Capital Region 23 35 17 3 5 15 1 69 10 236
2017 Ontario (excluding National Capital Region) 31 28 11 6 17 6 0 63 25 49
2017 Quebec (excluding National Capital Region) 0 34 39 4 16 8 0 37 21 26
2017 British Columbia 19 41 18 14 4 5 0 62 19 22
2014 National Capital Region 19 35 21 5 5 12 2 63 12 282
2014 Ontario (excluding National Capital Region) 34 24 18 10 6 8 0 63 18 67
2014 Quebec (excluding National Capital Region) 10 32 25 5 23 4 0 44 29 21
2014 British Columbia 27 18 16 21 3 15 0 52 29 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 5 95 308
2018 Ontario (excluding National Capital Region) 14 86 53
2018 British Columbia 0 100 19

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 National Capital Region 60 15

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 National Capital Region 61 15

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 National Capital Region 31 15

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 38 15

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 33 15

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 50 15

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 31 15

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 0 15

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 National Capital Region 56 15

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 21 13 21 2 3 30 9 57 8 308
2018 Ontario (excluding National Capital Region) 25 18 20 4 9 20 4 57 17 52
2018 Quebec (excluding National Capital Region) 9 27 19 0 7 26 11 58 11 33
2018 British Columbia 15 11 37 13 0 24 0 35 17 19
2017 National Capital Region 15 15 15 2 2 37 13 62 8 236
2017 Ontario (excluding National Capital Region) 24 15 27 4 9 16 6 49 16 49
2017 Quebec (excluding National Capital Region) 0 18 30 4 19 22 8 26 32 27
2017 British Columbia 18 24 18 0 4 32 5 66 6 22
2014 National Capital Region 11 15 24 2 3 40 6 46 9 282
2014 Ontario (excluding National Capital Region) 28 17 17 6 5 22 6 62 14 67
2014 Quebec (excluding National Capital Region) 9 7 31 0 9 35 9 29 16 21
2014 British Columbia 18 18 9 3 3 36 13 70 13 23

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 30 28 21 4 2 15 2 68 7 308
2018 Ontario (excluding National Capital Region) 36 28 15 4 9 9 0 70 14 53
2018 Quebec (excluding National Capital Region) 24 45 9 7 3 11 0 78 11 33
2018 British Columbia 25 11 47 0 7 9 0 40 8 19
2017 National Capital Region 27 32 14 2 2 20 3 77 5 236
2017 Ontario (excluding National Capital Region) 35 28 15 9 9 4 0 66 18 49
2017 Quebec (excluding National Capital Region) 4 34 31 0 16 12 4 45 18 26
2017 British Columbia 23 41 18 5 4 9 0 71 10 22
2014 National Capital Region 19 31 21 3 2 22 2 66 7 282
2014 Ontario (excluding National Capital Region) 40 22 24 1 2 12 0 69 3 67
2014 Quebec (excluding National Capital Region) 20 42 15 0 9 9 5 72 10 21
2014 British Columbia 27 27 15 0 0 23 9 78 0 23
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 60 20 6 3 7 1 2 83 10 306
2018 Ontario (excluding National Capital Region) 64 16 3 2 11 1 2 83 14 53
2018 Quebec (excluding National Capital Region) 63 31 6 0 0 0 0 94 0 33
2018 British Columbia 36 34 11 7 6 6 0 75 13 19
2017 National Capital Region 52 24 13 2 4 3 1 80 7 236
2017 Ontario (excluding National Capital Region) 51 17 17 6 9 0 0 68 15 50
2017 Quebec (excluding National Capital Region) 47 31 11 0 11 0 0 78 11 27
2017 British Columbia 59 27 9 5 0 0 0 86 5 22

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 34 38 12 6 5 4 1 76 11 308
2018 Ontario (excluding National Capital Region) 49 26 14 7 5 0 0 75 11 54
2018 Quebec (excluding National Capital Region) 18 61 9 9 0 3 0 81 9 33
2018 British Columbia 16 51 15 11 7 0 0 67 18 19
2017 National Capital Region 20 45 18 6 4 7 0 69 11 237
2017 Ontario (excluding National Capital Region) 32 35 15 11 5 3 0 69 16 48
2017 Quebec (excluding National Capital Region) 11 48 26 0 11 4 0 61 12 27
2017 British Columbia 23 42 27 4 4 0 0 65 8 22

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 30 32 16 13 6 3 1 64 19 307
2018 Ontario (excluding National Capital Region) 35 26 19 8 11 1 0 62 19 54
2018 Quebec (excluding National Capital Region) 19 44 10 14 13 0 0 63 27 33
2018 British Columbia 21 34 21 24 0 0 0 55 24 19
2017 National Capital Region 16 33 26 14 7 3 0 51 22 236
2017 Ontario (excluding National Capital Region) 22 41 9 21 5 3 0 65 26 49
2017 Quebec (excluding National Capital Region) 7 29 15 34 15 0 0 37 49 27
2017 British Columbia 18 38 18 22 4 0 0 56 26 22

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 36 29 17 8 8 1 2 66 17 309
2018 Ontario (excluding National Capital Region) 34 29 9 14 12 0 2 64 27 53
2018 Quebec (excluding National Capital Region) 21 26 23 17 10 3 0 49 27 33
2018 British Columbia 31 21 26 15 7 0 0 52 22 19
2017 National Capital Region 32 26 19 9 10 1 4 60 20 237
2017 Ontario (excluding National Capital Region) 45 18 13 13 7 0 5 67 20 48
2017 Quebec (excluding National Capital Region) 31 21 4 7 30 0 7 56 40 27
2017 British Columbia 27 40 14 9 10 0 0 67 19 22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 19 24 23 18 12 1 1 45 31 309
2018 Ontario (excluding National Capital Region) 37 29 23 7 4 0 0 66 11 52
2018 Quebec (excluding National Capital Region) 20 16 44 12 9 0 0 35 21 33
2018 British Columbia 15 19 38 17 11 0 0 34 28 19
2017 National Capital Region 14 24 23 23 13 1 1 39 37 237
2017 Ontario (excluding National Capital Region) 22 37 15 12 10 0 4 61 23 49
2017 Quebec (excluding National Capital Region) 23 18 44 7 8 0 0 41 15 27
2017 British Columbia 5 46 25 19 5 0 0 51 24 21

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 26 30 23 11 7 1 2 58 18 307
2018 Ontario (excluding National Capital Region) 51 33 10 3 0 0 2 86 3 52
2018 Quebec (excluding National Capital Region) 28 25 26 19 0 0 3 54 19 33
2018 British Columbia 25 31 27 11 6 0 0 57 17 19
2017 National Capital Region 22 27 25 12 9 1 4 52 22 235
2017 Ontario (excluding National Capital Region) 39 27 16 6 8 2 2 68 15 49
2017 Quebec (excluding National Capital Region) 26 22 22 8 15 0 8 52 24 27
2017 British Columbia 29 33 10 19 5 5 0 65 25 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 23 20 23 14 17 1 2 44 33 308
2018 Ontario (excluding National Capital Region) 29 37 19 7 6 2 0 67 13 53
2018 Quebec (excluding National Capital Region) 18 21 17 22 20 0 3 40 43 33
2018 British Columbia 14 10 20 16 40 0 0 24 56 19
2017 National Capital Region 16 20 15 22 23 1 4 38 47 237
2017 Ontario (excluding National Capital Region) 21 26 18 13 18 0 4 49 32 49
2017 Quebec (excluding National Capital Region) 15 15 29 23 19 0 0 30 42 27
2017 British Columbia 4 8 24 54 10 0 0 12 64 22

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 45 20 15 5 7 2 6 71 12 307
2018 Ontario (excluding National Capital Region) 66 21 7 2 0 0 4 91 2 52
2018 Quebec (excluding National Capital Region) 37 24 21 6 3 3 6 67 10 33
2018 British Columbia 35 43 11 6 6 0 0 78 11 19
2017 National Capital Region 35 26 14 5 6 2 12 71 13 237
2017 Ontario (excluding National Capital Region) 51 28 2 8 2 2 7 87 11 48
2017 Quebec (excluding National Capital Region) 38 29 21 0 0 0 12 76 0 27
2017 British Columbia 38 34 15 0 5 0 9 79 5 21

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 30 28 22 9 7 1 2 61 16 308
2018 Ontario (excluding National Capital Region) 52 13 18 6 10 0 0 65 17 53
2018 Quebec (excluding National Capital Region) 29 34 18 12 7 0 0 63 19 32
2018 British Columbia 21 38 22 12 8 0 0 58 19 18
2017 National Capital Region 24 36 18 10 8 1 3 62 20 235
2017 Ontario (excluding National Capital Region) 37 26 25 6 6 0 0 63 12 49
2017 Quebec (excluding National Capital Region) 27 29 14 19 11 0 0 56 30 27
2017 British Columbia 32 48 10 5 5 0 0 80 10 21

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 37 31 15 8 3 2 3 72 12 310
2018 Ontario (excluding National Capital Region) 33 30 18 2 14 2 0 64 17 54
2018 Quebec (excluding National Capital Region) 28 25 33 6 3 0 5 56 10 33
2018 British Columbia 21 20 31 22 6 0 0 41 28 19
2017 National Capital Region 30 27 20 11 8 1 4 59 20 235
2017 Ontario (excluding National Capital Region) 20 35 26 10 7 0 2 56 17 49
2017 Quebec (excluding National Capital Region) 19 21 29 7 11 0 12 46 21 27
2017 British Columbia 18 44 14 15 9 0 0 62 24 21

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 27 30 22 12 5 1 3 59 18 310
2018 Ontario (excluding National Capital Region) 36 37 14 2 11 0 0 73 13 54
2018 Quebec (excluding National Capital Region) 32 23 26 8 6 0 5 58 15 33
2018 British Columbia 15 32 31 17 6 0 0 47 22 19
2017 National Capital Region 25 29 22 11 9 1 4 56 21 236
2017 Ontario (excluding National Capital Region) 26 41 16 10 5 0 2 68 15 49
2017 Quebec (excluding National Capital Region) 34 21 26 4 7 0 8 60 12 27
2017 British Columbia 14 28 29 24 5 0 0 42 29 21

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 33 30 19 10 5 0 2 65 15 307
2018 Ontario (excluding National Capital Region) 56 21 9 4 11 0 0 77 14 54
2018 Quebec (excluding National Capital Region) 35 27 30 3 3 0 3 63 6 33
2018 British Columbia 20 29 28 18 6 0 0 49 24 19
2017 National Capital Region 30 31 18 9 7 1 3 64 17 236
2017 Ontario (excluding National Capital Region) 41 26 14 10 7 0 2 68 17 49
2017 Quebec (excluding National Capital Region) 30 21 22 12 7 0 7 55 21 27
2017 British Columbia 33 19 14 29 5 0 0 52 34 21

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 38 32 13 12 4 0 2 71 16 307
2018 Ontario (excluding National Capital Region) 42 33 10 10 2 0 2 77 12 54
2018 Quebec (excluding National Capital Region) 30 37 22 6 3 0 3 69 9 33
2018 British Columbia 20 42 17 22 0 0 0 61 22 19
2017 National Capital Region 34 32 19 9 3 1 3 68 12 236
2017 Ontario (excluding National Capital Region) 45 23 10 8 7 2 4 73 17 49
2017 Quebec (excluding National Capital Region) 38 21 18 19 0 0 4 61 19 27
2017 British Columbia 30 28 23 15 5 0 0 57 20 21

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 24 10 6 3 1 3 81 9 307
2018 Ontario (excluding National Capital Region) 46 26 11 13 4 0 0 72 17 54
2018 Quebec (excluding National Capital Region) 60 22 12 0 0 0 5 87 0 32
2018 British Columbia 50 23 22 6 0 0 0 72 6 19
2017 National Capital Region 53 22 15 4 5 0 2 76 8 237
2017 Ontario (excluding National Capital Region) 55 22 17 5 0 0 2 78 5 49
2017 Quebec (excluding National Capital Region) 41 18 26 4 4 0 8 64 8 27
2017 British Columbia 58 24 18 0 0 0 0 82 0 22

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 68 16 6 2 1 0 7 90 3 308
2018 Ontario (excluding National Capital Region) 68 9 7 2 3 0 10 86 6 54
2018 Quebec (excluding National Capital Region) 69 17 6 3 0 0 5 91 3 33
2018 British Columbia 76 13 11 0 0 0 0 89 0 19

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 70 11 6 4 3 0 5 86 8 309
2018 Ontario (excluding National Capital Region) 65 8 10 6 5 2 4 78 11 54
2018 Quebec (excluding National Capital Region) 65 15 5 3 7 0 5 84 11 33
2018 British Columbia 73 17 0 10 0 0 0 90 10 19
2017 National Capital Region 70 14 3 4 3 1 5 89 8 237
2017 Ontario (excluding National Capital Region) 62 16 7 9 5 0 2 80 14 49
2017 Quebec (excluding National Capital Region) 45 15 4 18 15 0 3 61 35 27
2017 British Columbia 73 14 8 5 0 0 0 88 5 22

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 26 11 3 4 0 2 82 7 307
2018 Ontario (excluding National Capital Region) 50 29 10 3 4 2 2 83 7 54
2018 Quebec (excluding National Capital Region) 48 29 6 9 6 0 3 79 15 33
2018 British Columbia 25 48 14 13 0 0 0 73 13 19
2017 National Capital Region 53 27 8 5 2 0 4 84 7 236
2017 Ontario (excluding National Capital Region) 44 37 9 6 5 0 0 81 11 49
2017 Quebec (excluding National Capital Region) 22 30 18 18 12 0 0 52 29 27
2017 British Columbia 49 37 14 0 0 0 0 86 0 22

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 58 21 10 4 4 1 2 81 9 306
2018 Ontario (excluding National Capital Region) 52 17 14 10 5 2 0 70 15 52
2018 Quebec (excluding National Capital Region) 62 21 3 6 6 0 3 84 13 33
2018 British Columbia 35 22 14 23 6 0 0 57 28 19
2017 National Capital Region 57 19 7 7 4 0 4 80 12 237
2017 Ontario (excluding National Capital Region) 50 32 4 4 5 2 2 86 9 49
2017 Quebec (excluding National Capital Region) 48 22 4 11 12 0 3 73 23 27
2017 British Columbia 45 36 14 5 0 0 0 81 5 22

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 56 9 6 3 1 0 25 87 6 307
2018 Ontario (excluding National Capital Region) 52 11 8 4 0 2 23 85 5 53
2018 Quebec (excluding National Capital Region) 47 6 15 0 0 0 32 77 0 33
2018 British Columbia 47 31 5 7 0 0 9 86 8 19
2017 National Capital Region 47 10 6 3 2 0 32 84 8 237
2017 Ontario (excluding National Capital Region) 46 28 9 5 0 0 12 84 6 49
2017 Quebec (excluding National Capital Region) 30 7 0 14 0 0 49 74 26 27
2017 British Columbia 42 31 0 0 0 0 27 100 0 22

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 65 16 6 3 2 0 7 88 5 307
2018 Ontario (excluding National Capital Region) 48 24 17 4 4 2 2 75 8 54
2018 Quebec (excluding National Capital Region) 59 23 12 3 0 0 3 84 3 33
2018 British Columbia 29 32 24 6 6 0 5 64 12 19
2017 National Capital Region 64 11 8 3 4 0 10 84 7 236
2017 Ontario (excluding National Capital Region) 60 16 15 6 0 0 2 78 6 48
2017 Quebec (excluding National Capital Region) 55 19 7 8 4 0 7 80 12 27
2017 British Columbia 50 27 14 5 0 0 4 80 5 22

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 71 10 3 4 3 1 7 88 8 308
2018 Ontario (excluding National Capital Region) 78 7 2 8 6 0 0 84 14 53
2018 Quebec (excluding National Capital Region) 67 3 9 9 6 0 5 74 16 33
2018 British Columbia 63 20 5 6 7 0 0 83 13 19
2017 National Capital Region 61 15 7 3 5 1 8 83 9 236
2017 Ontario (excluding National Capital Region) 60 21 6 2 9 0 2 83 11 49
2017 Quebec (excluding National Capital Region) 63 14 7 4 8 4 0 80 12 27
2017 British Columbia 81 14 0 0 0 5 0 100 0 22

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 54 22 14 4 2 0 4 79 6 309
2018 Ontario (excluding National Capital Region) 54 30 8 4 2 2 0 85 6 53
2018 Quebec (excluding National Capital Region) 47 28 14 5 0 0 6 80 6 33
2018 British Columbia 51 15 18 17 0 0 0 65 17 19
2017 National Capital Region 51 26 12 4 4 1 4 80 7 237
2017 Ontario (excluding National Capital Region) 55 24 14 4 0 0 2 81 4 49
2017 Quebec (excluding National Capital Region) 56 14 15 11 0 0 4 73 12 27
2017 British Columbia 50 28 19 0 0 0 4 80 0 22

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 16 32 33 14 4 0 0 49 19 308
2018 Ontario (excluding National Capital Region) 26 31 28 12 3 0 0 57 15 53
2018 Quebec (excluding National Capital Region) 19 25 37 19 0 0 0 44 19 33
2018 British Columbia 11 40 31 18 0 0 0 51 18 19
2017 National Capital Region 12 31 34 18 6 0 0 43 24 237
2017 Ontario (excluding National Capital Region) 20 36 31 6 6 0 0 57 13 49
2017 Quebec (excluding National Capital Region) 8 19 51 18 0 0 4 28 19 27
2017 British Columbia 18 37 45 0 0 0 0 55 0 22

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 8 18 39 21 13 0 1 34 26 306
2018 Ontario (excluding National Capital Region) 9 13 38 27 13 0 0 40 22 53
2018 Quebec (excluding National Capital Region) 6 13 37 22 21 0 0 43 19 33
2018 British Columbia 6 28 45 11 10 0 0 21 34 19
2017 National Capital Region 6 20 39 22 12 0 2 34 26 235
2017 Ontario (excluding National Capital Region) 4 22 32 28 10 4 0 39 28 49
2017 Quebec (excluding National Capital Region) 4 18 56 8 15 0 0 23 21 27
2017 British Columbia 0 14 37 44 5 0 0 49 14 22
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 46 25 14 6 4 3 2 49 51 309
2018 Ontario (excluding National Capital Region) 52 23 3 9 7 7 0 56 44 54
2018 Quebec (excluding National Capital Region) 26 31 17 16 3 5 3 28 72 33
2018 British Columbia 38 36 15 11 0 0 0 38 62 19
2017 National Capital Region 44 22 19 6 3 5 1 47 53 237
2017 Ontario (excluding National Capital Region) 55 14 17 4 4 4 2 58 42 49
2017 Quebec (excluding National Capital Region) 48 15 7 0 26 4 0 50 50 27
2017 British Columbia 53 18 20 5 0 5 0 56 44 22

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 19 152
2018 Ontario (excluding National Capital Region) 29 22
2018 Quebec (excluding National Capital Region) 14 22
2018 British Columbia 7 12
2017 National Capital Region 22 117
2017 Ontario (excluding National Capital Region) 10 19
2017 Quebec (excluding National Capital Region) 30 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 26 152
2018 Ontario (excluding National Capital Region) 37 22
2018 Quebec (excluding National Capital Region) 28 22
2018 British Columbia 25 12
2017 National Capital Region 36 117
2017 Ontario (excluding National Capital Region) 16 19
2017 Quebec (excluding National Capital Region) 29 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 28 152
2018 Ontario (excluding National Capital Region) 9 22
2018 Quebec (excluding National Capital Region) 21 22
2018 British Columbia 27 12
2017 National Capital Region 22 117
2017 Ontario (excluding National Capital Region) 26 19
2017 Quebec (excluding National Capital Region) 16 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 32 152
2018 Ontario (excluding National Capital Region) 19 22
2018 Quebec (excluding National Capital Region) 45 22
2018 British Columbia 53 12
2017 National Capital Region 39 117
2017 Ontario (excluding National Capital Region) 38 19
2017 Quebec (excluding National Capital Region) 60 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 National Capital Region 4 152
2018 Ontario (excluding National Capital Region) 4 22
2018 Quebec (excluding National Capital Region) 6 22
2018 British Columbia 0 12
2017 National Capital Region 5 117
2017 Ontario (excluding National Capital Region) 5 19
2017 Quebec (excluding National Capital Region) 8 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 National Capital Region 21 152
2018 Ontario (excluding National Capital Region) 18 22
2018 Quebec (excluding National Capital Region) 13 22
2018 British Columbia 7 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 National Capital Region 33 152
2018 Ontario (excluding National Capital Region) 48 22
2018 Quebec (excluding National Capital Region) 27 22
2018 British Columbia 41 12
2017 National Capital Region 38 117
2017 Ontario (excluding National Capital Region) 57 19
2017 Quebec (excluding National Capital Region) 32 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 National Capital Region 9 56 14 8 2 11 139
2018 Ontario (excluding National Capital Region) 8 60 6 22 0 4 21
2018 Quebec (excluding National Capital Region) 10 71 0 5 0 14 21
2018 British Columbia 9 82 9 0 0 0 12
2017 National Capital Region 12 55 18 5 4 5 116
2017 Ontario (excluding National Capital Region) 6 60 23 0 6 6 18
2017 Quebec (excluding National Capital Region) 7 61 8 7 0 17 12

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 National Capital Region 53 47 151
2018 Ontario (excluding National Capital Region) 49 51 22
2018 Quebec (excluding National Capital Region) 40 60 22
2018 British Columbia 48 52 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 47 13 8 8 9 3 13 71 19 309
2018 Ontario (excluding National Capital Region) 63 4 10 5 2 2 13 79 8 54
2018 Quebec (excluding National Capital Region) 42 15 18 13 0 5 7 65 15 33
2018 British Columbia 59 6 14 17 0 0 5 68 17 19

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 25 28 11 19 11 1 5 56 32 151
2018 Ontario (excluding National Capital Region) 29 14 27 16 8 0 6 46 25 22
2018 Quebec (excluding National Capital Region) 4 19 42 17 8 6 5 25 28 22
2018 British Columbia 7 18 27 16 25 0 7 27 44 12
2017 National Capital Region 20 33 15 11 9 1 11 60 23 120
2017 Ontario (excluding National Capital Region) 11 31 32 16 5 0 6 44 22 19
2017 Quebec (excluding National Capital Region) 0 25 43 0 32 0 0 25 32 12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 National Capital Region 10 15 10 11 22 4 30 37 49 151
2018 Ontario (excluding National Capital Region) 20 24 11 14 9 4 18 57 30 22
2018 Quebec (excluding National Capital Region) 0 12 27 18 20 0 23 15 50 22
2018 British Columbia 0 9 7 27 32 9 16 12 78 12
2017 National Capital Region 9 19 14 10 13 4 32 43 36 118
2017 Ontario (excluding National Capital Region) 11 32 22 15 5 0 16 50 24 19
2017 Quebec (excluding National Capital Region) 0 0 31 8 52 0 8 0 66 13
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