2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 39 11 5 4 0 0 80 9 225
2018 First official language - French 42 38 11 6 3 0 1 80 9 211
2017 First official language - English 30 50 11 4 4 0 0 81 8 178
2017 First official language - French 28 51 12 6 4 0 0 79 9 171
2014 First official language - English 33 45 9 9 3 0 0 78 13 212
2014 First official language - French 20 45 21 9 5 0 0 65 14 200
2011 First official language - English 37 42 9 7 6 0 0 79 13 230
2011 First official language - French 34 39 16 7 4 0 0 73 11 231
2008 First official language - English 41 39 5 8 6 0 0 81 14 211
2008 First official language - French 36 36 17 6 5 0 0 72 12 216

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 30 7 9 10 1 1 73 20 222
2018 First official language - French 39 35 11 8 6 1 0 75 14 212
2017 First official language - English 31 32 16 11 9 0 0 63 21 178
2017 First official language - French 30 41 13 8 8 0 0 71 16 172

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 60 30 5 3 1 1 0 90 4 225
2018 First official language - French 57 31 8 1 2 0 1 88 4 208
2017 First official language - English 62 30 4 1 2 0 0 92 4 177
2017 First official language - French 51 36 8 3 2 0 0 88 5 172
2014 First official language - English 71 21 5 1 1 0 0 93 2 212
2014 First official language - French 54 34 9 2 1 0 1 88 3 200
2011 First official language - English 68 23 6 1 2 0 0 92 2 231
2011 First official language - French 55 33 9 3 1 0 0 87 4 232

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 37 10 4 3 1 1 83 7 226
2018 First official language - French 50 38 7 3 3 0 0 87 6 210
2017 First official language - English 44 43 6 4 3 0 1 87 7 176
2017 First official language - French 37 47 10 4 2 0 0 84 6 172
2014 First official language - English 43 40 9 6 2 0 0 83 8 212
2014 First official language - French 29 48 11 9 3 0 1 77 11 200
2011 First official language - English 48 36 6 7 3 0 0 84 9 230
2011 First official language - French 35 45 13 4 3 0 0 80 7 232
2008 First official language - English 41 44 5 7 3 0 0 85 10 213
2008 First official language - French 39 39 12 8 2 0 0 78 10 217

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 24 13 12 10 1 0 64 22 224
2018 First official language - French 44 27 17 7 5 0 1 71 12 210
2017 First official language - English 28 28 20 12 11 1 0 57 23 178
2017 First official language - French 21 31 27 12 5 2 1 54 18 170
2014 First official language - English 26 31 23 11 9 0 0 57 20 212
2014 First official language - French 15 31 30 11 12 2 0 47 23 200
2011 First official language - English 36 25 16 14 8 0 0 62 23 231
2011 First official language - French 20 34 26 8 11 0 0 54 20 232

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 25 13 11 9 1 0 67 20 222
2018 First official language - French 41 31 17 7 4 0 1 73 11 210
2017 First official language - English 29 36 14 11 9 1 1 66 20 178
2017 First official language - French 25 35 24 10 5 0 1 61 15 171
2014 First official language - English 26 36 19 10 9 0 0 62 19 212
2014 First official language - French 15 35 25 11 11 2 0 51 23 199
2011 First official language - English 36 30 13 13 7 0 0 67 20 230
2011 First official language - French 22 36 24 9 9 0 0 59 17 231
2008 First official language - English 27 35 10 15 13 0 0 62 28 214
2008 First official language - French 18 37 23 14 7 0 0 56 21 218

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 21 15 13 11 2 4 58 26 224
2018 First official language - French 37 27 11 10 9 3 2 67 21 210
2017 First official language - English 23 23 20 13 12 4 6 50 27 178
2017 First official language - French 24 27 19 14 7 7 2 56 23 171
2014 First official language - English 27 22 16 16 12 5 1 53 30 212
2014 First official language - French 19 22 25 13 15 5 1 44 30 200
2011 First official language - English 34 17 18 10 12 4 5 56 24 230
2011 First official language - French 28 27 17 11 13 4 0 57 25 232
2008 First official language - English 23 19 18 14 15 5 5 47 33 213
2008 First official language - French 17 30 22 15 11 2 2 49 28 218
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 30 8 4 7 5 0 80 11 225
2018 First official language - French 52 25 11 4 3 2 3 81 7 210
2017 First official language - English 45 23 12 9 9 2 0 70 18 177
2017 First official language - French 47 31 12 3 3 2 2 81 7 172
2014 First official language - English 38 29 14 8 7 2 3 70 15 212
2014 First official language - French 26 39 14 10 7 1 2 68 18 200
2011 First official language - English 37 25 15 10 8 3 1 65 19 232
2011 First official language - French 32 40 16 3 7 1 1 73 11 232
2008 First official language - English 34 26 11 11 10 4 3 65 23 213
2008 First official language - French 24 40 18 8 7 2 1 66 15 217

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 31 8 3 8 1 1 80 11 225
2018 First official language - French 53 24 10 5 4 1 3 80 9 209
2017 First official language - English 48 26 10 9 7 1 0 74 16 177
2017 First official language - French 45 32 14 4 4 0 2 78 8 171
2014 First official language - English 33 33 11 11 9 0 3 68 21 210
2014 First official language - French 27 37 17 12 7 0 0 64 19 200
2011 First official language - English 41 26 13 13 7 0 1 67 20 232
2011 First official language - French 33 37 13 9 7 0 0 71 16 232
2008 First official language - English 31 37 9 9 10 2 1 71 20 214
2008 First official language - French 26 39 14 11 8 0 0 66 20 218

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 24 11 3 9 1 1 77 12 225
2018 First official language - French 57 22 11 4 3 1 1 81 7 209
2017 First official language - English 48 27 8 8 8 1 0 76 16 178
2017 First official language - French 52 31 8 4 5 0 2 84 8 171
2014 First official language - English 47 24 12 9 7 1 0 71 17 212
2014 First official language - French 28 39 18 10 5 0 1 67 15 199

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 24 13 10 9 6 1 66 20 227
2018 First official language - French 37 34 13 4 4 7 1 77 9 211
2017 First official language - English 31 28 13 12 8 8 0 64 22 178
2017 First official language - French 23 41 20 6 4 5 2 68 10 171
2014 First official language - English 25 26 19 15 7 8 0 55 24 212
2014 First official language - French 15 39 21 8 6 11 0 60 16 198
2011 First official language - English 29 22 18 8 12 10 0 57 23 231
2011 First official language - French 20 33 23 11 6 7 1 58 18 231

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 27 12 13 11 4 0 62 25 226
2018 First official language - French 36 30 16 7 6 5 1 69 14 208
2017 First official language - English 26 27 12 18 13 4 0 56 32 177
2017 First official language - French 20 30 29 10 7 1 2 52 18 171
2014 First official language - English 19 30 18 19 12 2 0 50 31 212
2014 First official language - French 13 28 31 13 11 3 1 42 25 198
2011 First official language - English 28 26 15 15 12 3 1 56 28 231
2011 First official language - French 19 27 29 11 10 4 0 48 22 230
2008 First official language - English 22 27 14 17 16 2 1 51 34 214
2008 First official language - French 11 31 26 18 11 2 0 43 30 218

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 26 15 14 15 6 0 53 32 227
2018 First official language - French 27 31 19 9 6 8 1 63 16 209
2017 First official language - English 17 25 17 18 15 7 0 46 36 178
2017 First official language - French 16 28 25 13 9 8 1 48 24 171
2014 First official language - English 13 25 21 20 15 6 0 40 38 212
2014 First official language - French 8 19 34 19 13 7 0 29 34 198
2011 First official language - English 16 28 17 19 11 8 0 48 33 232
2011 First official language - French 12 29 29 12 9 10 0 45 23 232
2008 First official language - English 14 22 15 23 17 9 1 40 44 213
2008 First official language - French 7 27 22 22 13 8 0 37 39 218

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 29 15 13 16 4 0 54 31 227
2018 First official language - French 27 35 16 8 8 5 1 66 17 211
2017 First official language - English 17 26 13 20 18 7 0 45 40 177
2017 First official language - French 17 33 22 10 13 3 1 53 25 171
2014 First official language - English 13 28 18 18 19 4 0 43 39 212
2014 First official language - French 9 29 27 19 13 2 0 39 33 197
2011 First official language - English 20 28 18 16 16 3 0 49 32 232
2011 First official language - French 16 35 23 14 10 2 0 52 24 232
2008 First official language - English 18 29 13 22 12 4 1 50 36 212
2008 First official language - French 12 40 17 13 13 4 1 55 27 218
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 32 11 10 10 1 1 68 21 226
2018 First official language - French 35 31 16 11 4 1 2 68 16 212
2017 First official language - English 26 38 12 15 8 1 0 65 23 178
2017 First official language - French 27 35 23 8 6 0 0 62 15 172
2014 First official language - English 27 37 9 13 13 0 0 65 26 211
2014 First official language - French 17 34 19 18 11 0 0 51 29 200
2011 First official language - English 27 37 12 11 10 3 0 66 22 232
2011 First official language - French 26 33 20 14 7 0 0 59 21 231

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 38 10 9 4 0 0 77 13 226
2018 First official language - French 31 44 15 5 3 0 0 76 9 212
2017 First official language - English 34 40 13 8 4 0 1 74 13 178
2017 First official language - French 29 44 19 6 3 0 0 73 8 172

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 18 15 19 17 14 2 41 42 225
2018 First official language - French 18 19 15 14 12 19 4 48 33 210
2017 First official language - English 8 20 11 22 18 20 2 36 51 178
2017 First official language - French 10 18 21 17 15 13 7 34 40 171
2014 First official language - English 18 16 16 18 19 12 2 39 43 211
2014 First official language - French 10 20 19 18 20 8 5 34 44 198

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 32 5 7 10 3 2 76 19 226
2018 First official language - French 47 29 14 4 3 1 2 78 8 210
2017 First official language - English 37 33 10 11 7 1 0 72 19 177
2017 First official language - French 35 35 15 7 5 0 3 73 12 172
2014 First official language - English 35 31 10 13 8 0 2 68 22 212
2014 First official language - French 23 37 19 11 9 0 1 61 20 200
2011 First official language - English 34 28 11 15 8 2 2 65 24 230
2011 First official language - French 31 35 19 8 6 0 0 67 14 232
2008 First official language - English 27 35 11 13 11 1 1 64 25 214
2008 First official language - French 25 33 20 11 8 0 2 59 20 218

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 35 9 16 11 3 5 61 29 48
2018 First official language - French 42 29 12 3 2 0 11 81 6 48
2017 First official language - English 26 42 9 5 8 5 6 76 14 41
2017 First official language - French 29 55 9 2 0 2 2 88 2 43
2014 First official language - English 41 29 3 10 6 6 6 79 17 44
2014 First official language - French 17 48 21 8 2 0 4 67 11 50

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 38 8 13 7 0 0 72 20 224
2018 First official language - French 27 45 10 8 8 0 1 73 16 211
2017 First official language - English 31 34 10 17 7 0 0 66 24 178
2017 First official language - French 26 40 15 9 8 0 1 67 18 172
2014 First official language - English 20 34 13 19 14 0 0 54 33 212
2014 First official language - French 14 28 23 19 14 0 1 43 34 199
2011 First official language - English 25 38 10 15 11 0 1 64 26 231
2011 First official language - French 26 39 13 10 9 0 2 67 19 232
2008 First official language - English 26 40 9 13 10 0 1 67 23 214
2008 First official language - French 23 40 14 16 5 0 1 65 21 218

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 30 12 8 5 0 0 76 12 226
2018 First official language - French 44 31 14 6 4 0 1 75 11 211
2017 First official language - English 37 40 12 7 4 0 0 77 11 178
2017 First official language - French 37 38 11 8 4 1 0 76 13 172
2014 First official language - English 44 35 10 5 6 0 0 80 10 212
2014 First official language - French 29 41 19 6 4 0 1 71 10 200
2011 First official language - English 49 27 11 7 5 0 0 77 12 232
2011 First official language - French 40 36 13 6 4 0 0 77 10 231
2008 First official language - English 41 34 9 8 7 0 0 76 15 213
2008 First official language - French 38 37 14 7 4 0 0 75 11 218

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 53 31 7 7 2 0 0 84 9 225
2018 First official language - French 47 34 8 7 3 0 0 82 11 212
2017 First official language - English 43 42 5 8 2 0 0 84 10 178
2017 First official language - French 40 43 9 6 2 1 0 84 7 170
2014 First official language - English 46 36 8 5 5 0 0 82 9 212
2014 First official language - French 38 41 10 6 5 0 0 79 11 200
2011 First official language - English 49 35 7 5 3 0 0 84 9 231
2011 First official language - French 44 39 9 3 5 0 0 83 8 232
2008 First official language - English 48 34 6 6 6 0 0 82 12 213
2008 First official language - French 43 37 9 8 3 0 0 80 11 218

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 28 13 13 15 5 1 56 30 227
2018 First official language - French 25 28 23 12 9 2 1 55 21 210
2017 First official language - English 22 25 20 15 15 4 0 48 31 178
2017 First official language - French 22 28 25 11 9 3 1 52 21 170
2014 First official language - English 12 17 22 21 24 4 0 30 47 211
2014 First official language - French 10 13 25 22 25 4 1 24 49 199
2011 First official language - English 18 28 14 18 16 3 2 49 36 232
2011 First official language - French 14 33 21 16 13 2 1 49 30 232
2008 First official language - English 17 30 10 15 22 5 0 50 39 212
2008 First official language - French 14 35 25 13 11 2 0 50 24 218

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 22 12 12 25 3 6 45 42 227
2018 First official language - French 20 23 12 20 15 4 7 47 39 211
2017 First official language - English 13 18 14 19 25 2 10 35 50 178
2017 First official language - French 12 20 21 17 18 6 6 36 40 171
2014 First official language - English 13 13 18 14 33 3 5 29 52 211
2014 First official language - French 7 14 20 21 30 3 5 23 55 199
2011 First official language - English 8 21 11 19 27 0 13 34 54 232
2011 First official language - French 11 22 15 22 22 4 4 35 49 232
2008 First official language - English 7 24 7 17 29 5 10 37 54 214
2008 First official language - French 8 24 22 21 18 2 4 34 42 217

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 36 9 10 9 2 0 72 19 226
2018 First official language - French 37 31 12 9 9 1 1 69 19 212
2017 First official language - English 31 40 12 10 7 1 0 71 17 177
2017 First official language - French 27 40 18 9 5 1 0 67 15 172
2014 First official language - English 21 39 14 15 10 1 0 61 25 212
2014 First official language - French 14 35 23 14 13 0 0 49 27 200
2011 First official language - English 29 34 16 11 8 2 1 64 19 232
2011 First official language - French 30 34 14 14 7 0 0 64 22 232

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 28 15 9 9 1 0 67 18 224
2018 First official language - French 40 32 11 8 7 0 1 74 15 210
2017 First official language - English 36 30 13 10 9 1 1 67 20 177
2017 First official language - French 32 37 14 13 4 1 0 69 17 172
2014 First official language - English 33 31 17 12 7 1 0 65 19 212
2014 First official language - French 20 36 18 13 12 0 1 56 25 200

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 31 11 7 9 1 0 72 17 226
2018 First official language - French 40 38 9 6 6 0 0 79 12 212
2017 First official language - English 37 33 12 11 6 1 1 71 17 177
2017 First official language - French 28 45 18 6 3 0 0 74 9 172
2014 First official language - English 31 37 14 10 8 0 0 68 18 212
2014 First official language - French 18 33 25 16 8 0 1 51 24 200
2011 First official language - English 45 34 10 7 3 1 0 79 10 230
2011 First official language - French 36 35 14 10 4 0 0 72 14 231

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 29 17 10 8 4 1 63 19 227
2018 First official language - French 28 39 19 5 5 2 1 69 11 210
2017 First official language - English 19 30 20 13 11 7 0 53 26 178
2017 First official language - French 15 40 23 6 7 8 1 61 15 170

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 28 9 7 8 0 0 76 15 226
2018 First official language - French 45 35 7 6 4 2 1 82 10 212
2017 First official language - English 41 31 13 9 6 1 1 72 15 178
2017 First official language - French 38 36 12 9 4 0 0 75 13 172
2014 First official language - English 37 28 17 9 6 1 1 67 15 212
2014 First official language - French 20 35 25 9 7 1 3 57 17 200
2011 First official language - English 40 31 12 10 5 0 1 72 15 230
2011 First official language - French 34 34 17 6 6 1 2 69 13 232

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 33 17 6 5 1 0 71 11 226
2018 First official language - French 32 35 15 11 4 1 1 69 15 212
2017 First official language - English 36 36 18 4 4 1 1 74 8 178
2017 First official language - French 36 36 15 8 4 0 1 72 13 171
2014 First official language - English 38 30 21 6 5 0 0 68 11 211
2014 First official language - French 35 35 17 7 6 0 0 70 13 200
2011 First official language - English 35 38 16 8 2 1 1 74 10 231
2011 First official language - French 39 35 14 7 3 1 0 75 11 231
2008 First official language - English 31 31 19 11 7 0 1 63 18 214
2008 First official language - French 24 35 22 15 3 0 0 60 18 218

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 33 35 32 226
2018 First official language - French 34 35 31 211
2017 First official language - English 38 27 35 178
2017 First official language - French 34 32 34 172
2014 First official language - English 27 39 34 212
2014 First official language - French 38 29 33 200
2011 First official language - English 36 34 30 232
2011 First official language - French 36 39 25 232

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 8 7 44 0 36 4 72
2018 First official language - French 12 10 41 7 26 4 71
2017 First official language - English 15 13 30 0 37 6 63
2017 First official language - French 21 6 59 4 8 2 57
2014 First official language - English 18 9 46 13 9999 15 60
2014 First official language - French 22 14 45 5 9999 14 77
2011 First official language - English 8 12 41 14 9999 24 80
2011 First official language - French 16 10 61 5 9999 8 84
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 36 7 2 1 1 0 90 3 226
2018 First official language - French 50 36 8 2 1 2 0 88 3 212
2017 First official language - English 48 39 7 4 2 0 0 87 6 178
2017 First official language - French 39 46 8 5 1 0 1 86 6 172
2014 First official language - English 46 32 11 6 2 1 1 80 8 212
2014 First official language - French 33 42 14 7 3 0 0 76 10 200
2011 First official language - English 48 36 7 4 3 1 0 85 7 231
2011 First official language - French 42 38 11 5 2 1 0 82 7 231
2008 First official language - English 54 29 8 5 2 1 0 85 7 213
2008 First official language - French 40 35 15 5 4 2 0 76 9 218

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 31 32 20 8 8 1 1 64 15 227
2018 First official language - French 32 42 19 3 4 1 1 75 6 210
2017 First official language - English 25 38 18 11 4 3 1 66 16 178
2017 First official language - French 25 41 17 10 6 0 1 67 16 171
2014 First official language - English 21 37 25 8 7 1 1 59 15 211
2014 First official language - French 17 36 30 9 6 2 0 54 15 199
2011 First official language - English 29 34 18 7 8 3 0 65 16 230
2011 First official language - French 21 36 24 10 5 3 0 59 16 232

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 20 26 20 18 4 3 41 31 225
2018 First official language - French 10 23 29 19 13 2 4 34 35 211
2017 First official language - English 10 15 37 21 12 2 4 34 26 177
2017 First official language - French 13 21 29 21 9 1 5 32 37 171
2014 First official language - English 9 16 36 19 14 1 5 35 26 212
2014 First official language - French 13 29 34 14 5 1 3 20 44 199
2011 First official language - English 8 14 30 28 15 1 4 45 23 231
2011 First official language - French 10 27 29 19 8 2 5 29 40 231
2008 First official language - English 8 18 32 21 17 1 3 39 28 212
2008 First official language - French 8 34 34 16 4 1 3 21 44 217

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 16 24 21 24 3 4 47 27 225
2018 First official language - French 7 19 27 22 16 6 4 42 29 209
2017 First official language - English 9 19 26 20 19 2 5 43 30 177
2017 First official language - French 13 18 32 18 6 6 7 28 36 171
2014 First official language - English 11 12 30 22 15 5 6 41 25 212
2014 First official language - French 16 29 25 15 5 4 7 22 50 199
2011 First official language - English 7 16 22 21 23 5 7 49 27 231
2011 First official language - French 8 26 25 20 12 2 7 36 37 231
2008 First official language - English 12 16 25 22 17 1 6 42 31 213
2008 First official language - French 18 33 21 16 6 2 3 23 54 215

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 16 20 20 24 7 5 49 28 224
2018 First official language - French 8 17 24 21 17 3 9 44 28 209
2017 First official language - English 6 19 23 22 23 0 8 48 27 176
2017 First official language - French 11 19 27 21 9 3 10 34 35 171
2014 First official language - English 12 17 24 24 14 2 8 42 32 212
2014 First official language - French 18 26 22 16 8 5 5 27 49 198
2011 First official language - English 12 15 24 18 18 2 11 41 32 232
2011 First official language - French 14 21 26 17 10 5 7 31 39 231
2008 First official language - English 13 14 30 17 17 3 7 38 29 213
2008 First official language - French 11 29 31 18 6 2 2 25 42 217

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 3 13 24 25 30 3 3 58 17 224
2018 First official language - French 4 13 28 28 22 3 2 52 18 210
2017 First official language - English 4 10 32 29 21 0 3 52 15 175
2017 First official language - French 9 10 28 28 14 1 10 47 22 170
2014 First official language - English 5 13 28 30 19 1 4 52 19 210
2014 First official language - French 13 15 27 32 8 2 3 42 30 197
2011 First official language - English 3 8 25 33 22 1 7 60 13 232
2011 First official language - French 6 16 32 24 16 2 5 42 23 229
2008 First official language - English 4 13 25 28 25 2 2 56 18 212
2008 First official language - French 10 19 35 25 8 0 2 35 29 216

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 17 24 17 18 4 4 38 36 224
2018 First official language - French 15 22 22 18 14 3 5 36 40 211
2017 First official language - English 19 23 26 11 16 2 3 28 45 176
2017 First official language - French 19 33 23 10 7 1 6 19 57 171
2014 First official language - English 22 22 26 13 11 1 5 26 46 212
2014 First official language - French 29 28 17 14 5 2 6 20 62 198
2011 First official language - English 12 14 28 20 17 1 7 41 29 231
2011 First official language - French 10 27 26 15 14 2 6 32 40 230
2008 First official language - English 18 20 24 15 19 1 2 36 40 213
2008 First official language - French 23 29 21 16 7 0 4 25 54 217

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 14 22 21 20 4 5 45 30 222
2018 First official language - French 12 23 29 16 12 3 5 30 38 211
2017 First official language - English 14 17 22 15 22 5 5 41 35 176
2017 First official language - French 17 20 30 16 6 4 6 25 41 169
2014 First official language - English 6 15 26 24 14 4 11 45 25 212
2014 First official language - French 17 23 25 16 8 2 8 27 45 198
2011 First official language - English 7 10 23 23 22 5 11 53 20 232
2011 First official language - French 13 20 24 22 11 3 7 36 37 231
2008 First official language - English 13 21 23 17 14 4 8 35 38 213
2008 First official language - French 25 26 25 13 5 3 3 19 54 216

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 19 24 19 19 6 3 43 30 222
2018 First official language - French 7 17 27 22 16 4 7 42 27 210
2017 First official language - English 11 15 27 17 21 3 6 41 28 176
2017 First official language - French 13 19 29 19 11 3 6 32 35 171
2014 First official language - English 14 16 32 18 11 2 7 32 33 211
2014 First official language - French 12 29 27 11 6 7 8 20 48 199

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 23 9 11 10 1 1 69 22 224
2018 First official language - French 57 29 6 5 2 1 1 87 7 211
2017 First official language - English 36 35 8 10 11 1 0 71 21 177
2017 First official language - French 42 35 11 5 4 0 2 78 10 171
2014 First official language - English 41 26 8 11 13 2 0 68 24 212
2014 First official language - French 30 37 9 9 9 3 2 71 19 200

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 33 7 7 6 0 0 80 14 226
2018 First official language - French 53 33 8 3 1 1 1 87 4 209
2017 First official language - English 36 42 9 8 5 1 0 79 12 178
2017 First official language - French 30 46 10 7 4 1 2 79 11 172
2014 First official language - English 37 38 10 10 5 0 0 75 15 212
2014 First official language - French 30 41 17 7 5 0 0 71 13 198

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 37 9 3 5 2 1 83 8 227
2018 First official language - French 49 31 11 4 3 1 1 82 7 211

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 27 16 4 4 4 1 74 9 223
2018 First official language - French 49 32 10 3 1 4 1 85 4 209
2017 First official language - English 36 30 15 5 5 8 0 72 11 178
2017 First official language - French 32 41 16 3 2 6 1 78 5 171
2014 First official language - English 36 31 18 3 6 4 2 72 9 212
2014 First official language - French 31 44 15 4 2 3 0 78 7 199

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 34 10 7 4 2 1 79 11 224
2018 First official language - French 49 33 12 2 1 3 1 85 3 210
2017 First official language - English 33 37 13 8 7 2 0 72 15 178
2017 First official language - French 27 51 12 2 1 6 1 83 4 170
2014 First official language - English 39 32 15 8 4 1 0 73 12 212
2014 First official language - French 26 49 15 6 3 1 0 76 9 199
2011 First official language - English 36 31 20 5 6 2 1 69 11 232
2011 First official language - French 28 40 18 5 4 5 0 72 9 232

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 29 7 5 5 0 0 83 10 221
2018 First official language - French 58 31 6 3 2 0 1 90 4 208
2017 First official language - English 46 32 12 5 6 0 0 78 11 178
2017 First official language - French 42 45 6 5 1 1 1 88 6 170
2014 First official language - English 47 32 12 5 4 0 0 79 9 211
2014 First official language - French 33 44 13 6 4 1 0 77 10 200
2011 First official language - English 43 36 9 7 4 0 0 79 11 231
2011 First official language - French 38 37 15 4 5 0 0 76 10 232
2008 First official language - English 40 33 13 8 6 1 0 73 14 213
2008 First official language - French 29 45 13 8 4 1 0 75 12 216

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 26 14 13 11 8 2 58 26 226
2018 First official language - French 29 28 17 8 3 7 7 66 14 209
2017 First official language - English 19 29 19 14 10 6 4 52 27 178
2017 First official language - French 19 29 20 13 9 3 8 54 24 170
2014 First official language - English 26 27 18 13 11 3 3 56 25 212
2014 First official language - French 16 28 23 10 14 5 4 48 27 199

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 41 29 14 5 8 2 1 72 14 227
2018 First official language - French 39 39 12 4 2 2 2 81 6 211
2017 First official language - English 41 29 11 8 6 4 1 74 14 177
2017 First official language - French 30 40 13 9 1 5 2 75 11 170
2014 First official language - English 37 29 16 6 5 5 1 71 12 211
2014 First official language - French 24 39 18 9 5 4 1 66 15 199
2011 First official language - English 40 28 10 9 8 3 1 71 18 231
2011 First official language - French 32 35 12 8 5 6 1 73 14 231
2008 First official language - English 32 35 9 11 7 5 1 72 19 214
2008 First official language - French 24 41 14 8 7 5 2 69 16 218

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 30 19 8 7 1 2 65 15 227
2018 First official language - French 36 37 18 5 3 1 1 74 8 210

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 19 16 14 16 6 4 48 34 225
2018 First official language - French 25 24 15 8 7 15 5 61 20 211
2017 First official language - English 16 21 14 13 17 16 2 45 37 178
2017 First official language - French 13 23 22 14 6 17 5 47 25 171
2014 First official language - English 21 21 17 14 18 6 3 45 36 212
2014 First official language - French 11 18 26 16 12 14 3 35 34 199
2011 First official language - English 18 20 16 12 17 14 3 47 34 232
2011 First official language - French 15 20 22 15 9 15 4 43 30 231

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 18 82 227
2018 First official language - French 10 90 211

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 42
2018 First official language - French 55 23

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 73 42
2018 First official language - French 54 23

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 42
2018 First official language - French 0 23

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 42
2018 First official language - French 42 23

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 44 42
2018 First official language - French 32 23

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 42
2018 First official language - French 45 23

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 64 42
2018 First official language - French 44 23

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 23 42
2018 First official language - French 24 23

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 45 42
2018 First official language - French 65 23

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 38 42
2018 First official language - French 37 23

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 54 42
2018 First official language - French 45 23

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 42
2018 First official language - French 38 23

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 First official language - English 48 42
2018 First official language - French 68 23

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 42
2018 First official language - French 25 23

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 First official language - English 13 42
2018 First official language - French 22 23

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 42
2018 First official language - French 24 23

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 40
2018 First official language - French 24 23

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 First official language - English 15 40
2018 First official language - French 20 23

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 51 40
2018 First official language - French 30 23

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 40
2018 First official language - French 0 23

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 62 40
2018 First official language - French 28 23

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 10 21 12 11 23 6 39 32 224
2018 First official language - French 19 21 16 4 5 22 12 61 14 211
2017 First official language - English 10 14 15 10 13 27 10 39 37 178
2017 First official language - French 8 22 24 5 5 26 10 47 16 170
2014 First official language - English 21 17 19 8 9 21 5 51 24 211
2014 First official language - French 10 16 27 6 5 30 6 41 17 199

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 23 20 10 8 9 0 58 20 226
2018 First official language - French 34 34 13 3 5 11 1 76 9 210
2017 First official language - English 24 29 19 6 11 11 0 60 19 177
2017 First official language - French 19 38 18 4 4 16 1 69 10 169
2014 First official language - English 26 29 21 9 6 7 1 61 16 211
2014 First official language - French 18 36 20 4 6 15 1 64 13 199
2011 First official language - English 34 29 15 7 6 8 0 69 15 232
2011 First official language - French 33 34 16 6 4 8 0 73 10 231

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 10 90 225
2018 First official language - French 3 97 211

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 12 26 3 6 27 6 48 14 226
2018 First official language - French 20 18 18 3 1 30 11 63 7 209
2017 First official language - English 13 15 17 4 5 34 13 52 16 177
2017 First official language - French 18 17 18 1 4 32 9 60 9 170
2014 First official language - English 17 14 23 4 4 30 8 50 12 211
2014 First official language - French 11 16 22 1 3 42 5 51 8 199

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 22 28 5 5 12 0 57 12 226
2018 First official language - French 31 35 15 3 1 13 2 78 5 210
2017 First official language - English 28 28 17 4 5 15 2 68 11 178
2017 First official language - French 23 36 14 3 3 19 3 76 7 168
2014 First official language - English 28 27 23 2 3 14 3 66 6 211
2014 First official language - French 18 33 18 3 2 25 1 69 7 199
2011 First official language - English 36 26 18 4 3 12 0 71 8 232
2011 First official language - French 34 33 15 4 2 12 0 76 7 230
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 26 4 3 9 2 1 84 12 225
2018 First official language - French 63 18 8 3 4 1 2 84 7 209
2017 First official language - English 51 23 13 4 7 2 0 76 11 177
2017 First official language - French 54 25 12 2 4 2 2 82 6 171

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 39 13 9 6 3 1 71 16 227
2018 First official language - French 38 41 11 5 3 3 1 81 8 210
2017 First official language - English 22 38 20 8 8 4 0 62 17 177
2017 First official language - French 19 49 19 5 2 6 0 72 8 170

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 31 16 15 9 2 1 58 25 227
2018 First official language - French 31 34 17 10 4 3 1 67 15 209
2017 First official language - English 18 35 17 19 8 3 0 55 28 178
2017 First official language - French 15 34 27 16 6 2 1 50 22 169

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 28 14 9 9 1 2 67 18 225
2018 First official language - French 32 29 18 10 9 0 1 63 19 212
2017 First official language - English 34 28 16 10 8 1 4 64 19 177
2017 First official language - French 33 23 16 9 14 0 5 59 24 170

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 26 25 13 11 2 1 50 25 224
2018 First official language - French 20 23 26 20 11 0 0 43 31 212
2017 First official language - English 15 30 22 21 8 1 2 47 30 177
2017 First official language - French 16 22 26 18 16 0 2 38 35 170

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 32 15 12 4 1 2 68 17 223
2018 First official language - French 26 28 27 10 7 0 2 55 17 211
2017 First official language - English 27 29 20 13 6 1 4 59 20 176
2017 First official language - French 23 25 24 9 13 1 5 51 23 169

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 26 19 13 16 2 2 50 30 226
2018 First official language - French 23 17 24 16 18 0 2 41 35 210
2017 First official language - English 16 23 16 22 18 1 4 41 42 178
2017 First official language - French 14 16 20 21 25 1 3 31 48 170

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 45 23 14 4 6 3 5 74 11 223
2018 First official language - French 49 18 16 5 5 1 6 72 11 211
2017 First official language - English 39 29 10 5 5 3 9 78 11 176
2017 First official language - French 37 24 16 5 5 1 13 70 11 170

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 33 24 23 10 8 2 1 59 18 223
2018 First official language - French 32 29 19 11 7 0 2 62 18 211
2017 First official language - English 22 36 21 10 8 1 2 60 18 175
2017 First official language - French 29 31 16 11 10 1 2 63 21 170

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 31 18 8 7 1 3 66 15 227
2018 First official language - French 38 27 19 8 3 2 3 69 11 212
2017 First official language - English 25 31 20 11 9 1 3 58 21 176
2017 First official language - French 28 26 22 11 8 0 5 56 20 169

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 33 17 13 7 1 2 61 21 227
2018 First official language - French 30 28 26 9 4 1 2 60 13 212
2017 First official language - English 22 34 21 12 8 1 3 58 21 176
2017 First official language - French 27 26 24 9 9 0 5 56 19 170

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 28 17 9 7 1 2 66 17 225
2018 First official language - French 36 29 20 9 4 0 2 67 13 211
2017 First official language - English 34 30 12 12 9 1 3 66 21 176
2017 First official language - French 29 27 23 10 6 1 4 59 17 170

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 31 13 15 4 1 3 68 19 225
2018 First official language - French 38 33 16 9 4 0 1 71 13 211
2017 First official language - English 38 25 18 9 6 1 2 66 16 176
2017 First official language - French 32 33 19 9 3 0 4 67 13 170

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 24 11 8 3 1 2 76 12 226
2018 First official language - French 56 23 11 4 2 1 3 82 6 209
2017 First official language - English 51 23 18 4 3 0 1 75 7 178
2017 First official language - French 51 23 14 3 4 0 5 78 7 170

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 68 12 6 2 1 0 10 90 3 227
2018 First official language - French 70 17 6 1 2 0 3 90 4 210

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 63 12 8 6 4 0 6 81 11 226
2018 First official language - French 74 10 6 3 3 0 4 88 6 212
2017 First official language - English 70 14 3 5 3 1 5 89 8 178
2017 First official language - French 61 15 6 7 6 0 5 80 14 170

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 47 31 12 5 3 0 3 80 8 225
2018 First official language - French 57 25 10 3 4 0 1 83 8 211
2017 First official language - English 50 32 8 5 1 0 3 85 6 177
2017 First official language - French 47 25 11 8 6 0 3 74 14 170

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 23 11 10 6 1 2 73 16 223
2018 First official language - French 64 17 10 3 4 0 2 83 7 210
2017 First official language - English 51 26 10 7 3 1 2 79 11 178
2017 First official language - French 59 17 5 7 6 1 6 81 14 170

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 50 12 6 3 1 1 28 86 6 225
2018 First official language - French 59 8 8 2 1 0 21 86 4 210
2017 First official language - English 45 17 3 3 1 0 31 90 6 178
2017 First official language - French 46 10 7 5 2 0 30 79 10 170

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 20 11 5 3 0 7 81 8 226
2018 First official language - French 66 18 8 3 2 0 4 87 5 210
2017 First official language - English 58 19 10 3 1 0 9 85 4 176
2017 First official language - French 64 10 8 5 5 0 8 80 11 170

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 68 12 3 7 4 0 6 85 12 224
2018 First official language - French 76 8 4 3 3 0 5 89 7 212
2017 First official language - English 60 18 8 2 6 1 5 84 8 178
2017 First official language - French 64 13 6 4 5 1 6 84 10 169

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 54 23 12 6 1 1 3 80 7 225
2018 First official language - French 52 24 16 3 2 0 2 78 5 212
2017 First official language - English 50 26 12 4 2 1 4 81 6 178
2017 First official language - French 55 22 13 4 3 0 3 79 8 170

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 35 31 14 4 0 0 51 18 225
2018 First official language - French 19 29 34 14 4 0 1 48 18 211
2017 First official language - English 13 31 40 11 5 0 1 44 16 178
2017 First official language - French 12 31 32 19 5 0 1 44 24 170

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 8 21 38 20 11 0 1 32 30 226
2018 First official language - French 6 14 42 21 17 0 1 38 21 208
2017 First official language - English 4 20 39 24 11 1 1 36 24 178
2017 First official language - French 5 20 38 22 13 0 2 36 26 168
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 26 10 6 5 4 2 51 49 226
2018 First official language - French 43 25 16 9 3 3 1 45 55 212
2017 First official language - English 51 16 16 5 5 6 1 55 45 178
2017 First official language - French 42 24 19 5 6 4 1 44 56 170

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 17 105
2018 First official language - French 19 112
2017 First official language - English 19 74
2017 First official language - French 24 89

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 24 105
2018 First official language - French 28 112
2017 First official language - English 30 74
2017 First official language - French 37 89

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 105
2018 First official language - French 28 112
2017 First official language - English 20 74
2017 First official language - French 21 89

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 105
2018 First official language - French 31 112
2017 First official language - English 49 74
2017 First official language - French 40 89

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 3 105
2018 First official language - French 6 112
2017 First official language - English 5 74
2017 First official language - French 6 89

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 16 105
2018 First official language - French 21 112

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 33 105
2018 First official language - French 34 112
2017 First official language - English 43 74
2017 First official language - French 34 89

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 6 62 11 13 2 6 99
2018 First official language - French 11 58 11 5 1 14 102
2017 First official language - English 9 58 24 3 3 4 72
2017 First official language - French 12 58 13 6 5 7 88

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 49 51 104
2018 First official language - French 54 46 112

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 12 9 7 6 2 13 74 15 226
2018 First official language - French 49 11 10 8 8 4 11 70 18 212

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 28 16 15 16 1 4 49 33 104
2018 First official language - French 25 23 18 20 8 1 6 51 30 112
2017 First official language - English 14 30 18 18 13 0 7 48 33 75
2017 First official language - French 18 33 20 8 11 1 10 57 21 90

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 7 19 11 13 21 7 23 37 48 104
2018 First official language - French 12 12 13 13 20 1 30 34 47 112
2017 First official language - English 4 23 16 10 20 5 22 37 41 74
2017 First official language - French 11 14 17 10 17 1 30 36 39 90
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