2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 78. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 30 10 20 10 0 0 60 30 10
2014 EX-01 30 30 10 20 10 0 0 60 30 10
2011 EX 62 23 8 8 0 0 0 85 8 13
2011 EX-01 64 18 9 9 0 0 0 82 9 11

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 60 20 10 10 0 0 0 80 10 10
2014 EX-01 60 20 10 10 0 0 0 80 10 10
2011 EX 77 8 15 0 0 0 0 85 0 13
2011 EX-01 73 9 18 0 0 0 0 82 0 11

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 30 10 20 10 0 0 60 30 10
2014 EX-01 30 30 10 20 10 0 0 60 30 10
2011 EX 62 31 0 8 0 0 0 92 8 13
2011 EX-01 64 27 0 9 0 0 0 91 9 11

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 0 30 20 20 30 0 0 30 50 10
2014 EX-01 0 30 20 20 30 0 0 30 50 10
2011 EX 54 15 15 8 8 0 0 69 15 13
2011 EX-01 45 18 18 9 9 0 0 64 18 11

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 10 20 30 10 30 0 0 30 40 10
2014 EX-01 10 20 30 10 30 0 0 30 40 10
2011 EX 46 31 8 15 0 0 0 77 15 13
2011 EX-01 45 27 9 18 0 0 0 73 18 11

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 20 10 20 30 0 0 40 50 10
2014 EX-01 20 20 10 20 30 0 0 40 50 10
2011 EX 38 8 46 8 0 0 0 46 8 13
2011 EX-01 36 9 45 9 0 0 0 45 9 11
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 50 10 10 20 10 0 0 60 30 10
2014 EX-01 50 10 10 20 10 0 0 60 30 10
2011 EX 38 38 15 0 8 0 0 77 8 13
2011 EX-01 27 45 18 0 9 0 0 73 9 11

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 50 10 0 40 0 0 0 60 40 10
2014 EX-01 50 10 0 40 0 0 0 60 40 10
2011 EX 54 38 0 8 0 0 0 92 8 13
2011 EX-01 45 45 0 9 0 0 0 91 9 11

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 40 10 20 20 10 0 0 50 30 10
2014 EX-01 40 10 20 20 10 0 0 50 30 10

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 20 10 30 10 10 0 44 44 10
2014 EX-01 20 20 10 30 10 10 0 44 44 10
2011 EX 77 8 0 8 8 0 0 85 15 13
2011 EX-01 73 9 0 9 9 0 0 82 18 11

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 10 20 30 20 20 0 0 30 40 10
2014 EX-01 10 20 30 20 20 0 0 30 40 10
2011 EX 62 23 0 8 8 0 0 85 15 13
2011 EX-01 55 27 0 9 9 0 0 82 18 11

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 10 20 10 40 20 0 0 30 60 10
2014 EX-01 10 20 10 40 20 0 0 30 60 10
2011 EX 31 54 0 8 8 0 0 85 15 13
2011 EX-01 18 64 0 9 9 0 0 82 18 11

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 10 30 10 50 0 0 0 40 50 10
2014 EX-01 10 30 10 50 0 0 0 40 50 10
2011 EX 46 38 0 8 8 0 0 85 15 13
2011 EX-01 55 27 0 9 9 0 0 82 18 11
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 20 10 20 30 0 0 40 50 10
2014 EX-01 20 20 10 20 30 0 0 40 50 10
2011 EX 54 31 0 8 8 0 0 85 15 13
2011 EX-01 45 36 0 9 9 0 0 82 18 11

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 0 70 0 30 0 0 0 70 30 10
2014 EX-01 0 70 0 30 0 0 0 70 30 10

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 40 10 0 30 20 0 0 50 50 10
2014 EX-01 40 10 0 30 20 0 0 50 50 10
2011 EX 38 38 8 0 15 0 0 77 15 13
2011 EX-01 36 36 9 0 18 0 0 73 18 11

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 30 30 10 10 0 0 50 20 10
2014 EX-01 20 30 30 10 10 0 0 50 20 10

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 0 30 10 30 30 0 0 30 60 10
2014 EX-01 0 30 10 30 30 0 0 30 60 10
2011 EX 31 46 8 0 8 0 8 83 8 13
2011 EX-01 18 55 9 0 9 0 9 80 10 11

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 50 10 0 10 0 0 80 10 10
2014 EX-01 30 50 10 0 10 0 0 80 10 10
2011 EX 54 38 0 8 0 0 0 92 8 13
2011 EX-01 55 36 0 9 0 0 0 91 9 11

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 70 20 0 0 10 0 0 90 10 10
2014 EX-01 70 20 0 0 10 0 0 90 10 10
2011 EX 69 31 0 0 0 0 0 100 0 13
2011 EX-01 64 36 0 0 0 0 0 100 0 11

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 0 10 20 40 30 0 0 10 70 10
2014 EX-01 0 10 20 40 30 0 0 10 70 10
2011 EX 38 23 31 0 8 0 0 62 8 13
2011 EX-01 36 18 36 0 9 0 0 55 9 11

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 0 20 10 20 30 0 20 25 63 10
2014 EX-01 0 20 10 20 30 0 20 25 63 10
2011 EX 15 8 31 15 23 0 8 25 42 13
2011 EX-01 18 9 36 18 9 0 9 30 30 11

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 30 10 30 0 0 0 60 30 10
2014 EX-01 30 30 10 30 0 0 0 60 30 10
2011 EX 62 23 0 15 0 0 0 85 15 13
2011 EX-01 55 27 0 18 0 0 0 82 18 11

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 40 0 30 10 0 0 60 40 10
2014 EX-01 20 40 0 30 10 0 0 60 40 10

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 20 30 10 10 0 0 50 20 10
2014 EX-01 30 20 30 10 10 0 0 50 20 10
2011 EX 38 31 15 15 0 0 0 69 15 13
2011 EX-01 36 27 18 18 0 0 0 64 18 11

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 20 10 20 20 0 0 50 40 10
2014 EX-01 30 20 10 20 20 0 0 50 40 10
2011 EX 46 15 15 15 8 0 0 62 23 13
2011 EX-01 55 9 18 9 9 0 0 64 18 11

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 10 10 20 30 30 0 0 20 60 10
2014 EX-01 10 10 20 30 30 0 0 20 60 10
2011 EX 15 23 23 15 23 0 0 38 38 13
2011 EX-01 18 27 27 9 18 0 0 45 27 11

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 EX 60 30 10 10
2014 EX-01 60 30 10 10
2011 EX 46 23 31 13
2011 EX-01 36 27 36 11
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 40 40 10 10 0 0 0 80 10 10
2014 EX-01 40 40 10 10 0 0 0 80 10 10
2011 EX 69 23 0 8 0 0 0 92 8 13
2011 EX-01 64 27 0 9 0 0 0 91 9 11

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 30 20 10 20 0 0 50 30 10
2014 EX-01 20 30 20 10 20 0 0 50 30 10
2011 EX 23 54 8 8 8 0 0 77 15 13
2011 EX-01 18 55 9 9 9 0 0 73 18 11

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 50 20 10 0 0 0 10 70 10
2014 EX-01 20 50 20 10 0 0 0 10 70 10
2011 EX 8 33 33 25 0 0 0 25 42 12
2011 EX-01 10 40 30 20 0 0 0 20 50 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 20 30 20 0 0 10 22 44 10
2014 EX-01 20 20 30 20 0 0 10 22 44 10
2011 EX 0 33 42 25 0 0 0 25 33 12
2011 EX-01 0 40 40 20 0 0 0 20 40 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 40 10 20 0 0 0 20 70 10
2014 EX-01 30 40 10 20 0 0 0 20 70 10
2011 EX 33 0 33 17 8 0 8 27 36 12
2011 EX-01 40 0 30 20 0 0 10 22 44 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 50 20 10 0 0 0 10 70 10
2014 EX-01 20 50 20 10 0 0 0 10 70 10
2011 EX 8 33 25 25 0 0 8 27 45 12
2011 EX-01 10 30 30 20 0 0 10 22 44 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 50 40 10 0 0 0 0 0 90 10
2014 EX-01 50 40 10 0 0 0 0 0 90 10
2011 EX 25 17 42 17 0 0 0 17 42 12
2011 EX-01 30 20 30 20 0 0 0 20 50 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 0 30 40 20 0 0 10 22 33 10
2014 EX-01 0 30 40 20 0 0 10 22 33 10
2011 EX 0 17 42 33 0 0 8 36 18 12
2011 EX-01 0 20 40 30 0 0 10 33 22 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 40 30 0 0 0 0 0 70 10
2014 EX-01 30 40 30 0 0 0 0 0 70 10

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 50 30 10 0 10 0 0 80 10 10
2014 EX-01 50 30 10 0 10 0 0 80 10 10

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 40 60 0 0 0 0 0 100 0 10
2014 EX-01 40 60 0 0 0 0 0 100 0 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 40 20 0 10 0 0 70 10 10
2014 EX-01 30 40 20 0 10 0 0 70 10 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 40 30 0 0 0 0 70 0 10
2014 EX-01 30 40 30 0 0 0 0 70 0 10
2011 EX 77 15 0 8 0 0 0 92 8 13
2011 EX-01 73 18 0 9 0 0 0 91 9 11

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 40 30 20 10 0 0 0 70 10 10
2014 EX-01 40 30 20 10 0 0 0 70 10 10
2011 EX 69 15 0 15 0 0 0 85 15 13
2011 EX-01 64 18 0 18 0 0 0 82 18 11

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 20 20 20 10 0 0 50 30 10
2014 EX-01 30 20 20 20 10 0 0 50 30 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 60 30 10 0 0 0 0 90 0 10
2014 EX-01 60 30 10 0 0 0 0 90 0 10
2011 EX 77 23 0 0 0 0 0 100 0 13
2011 EX-01 73 27 0 0 0 0 0 100 0 11

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 0 30 10 10 0 30 29 29 10
2014 EX-01 20 0 30 10 10 0 30 29 29 10
2011 EX 31 23 23 0 0 8 15 70 0 13
2011 EX-01 27 27 27 0 0 9 9 67 0 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 20 20 40 10 10 0 0 40 20 10
2014 EX-01 20 20 40 10 10 0 0 40 20 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 40 30 0 0 0 0 70 0 10
2014 EX-01 30 40 30 0 0 0 0 70 0 10
2011 EX 69 23 0 8 0 0 0 92 8 13
2011 EX-01 64 27 0 9 0 0 0 91 9 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 10 30 0 10 20 0 50 13 10
2014 EX-01 30 10 30 0 10 20 0 50 13 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 EX 30 30 40 0 0 0 0 60 0 10
2014 EX-01 30 30 40 0 0 0 0 60 0 10
2011 EX 77 15 8 0 0 0 0 92 0 13
2011 EX-01 73 18 9 0 0 0 0 91 0 11
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