2018 Public Service Employee Survey Results by Theme for Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Privy Council Office 45 40 8 6 1 0 0 85 7 638
2018 Results and Delivery 46 45 3 6 0 0 0 91 6 33
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 39 56 4 0 0 0 0 96 0 27

Question 9. Overall, I feel valued at work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Privy Council Office 42 37 10 7 3 0 0 80 10 640
2018 Results and Delivery 45 40 12 0 0 2 0 88 0 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 48 42 7 0 0 3 0 93 0 28

Question 10. I am proud of the work that I do.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Privy Council Office 62 29 6 2 1 0 0 91 3 642
2018 Results and Delivery 65 29 6 0 0 0 0 94 0 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 63 29 8 0 0 0 0 92 0 28

Question 14. Overall, I like my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Privy Council Office 54 32 7 4 2 0 0 87 7 643
2018 Results and Delivery 49 43 0 8 0 0 0 92 8 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 52 41 0 6 0 0 0 94 6 28

Question 43. I would recommend my department or agency as a great place to work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Privy Council Office 47 30 13 6 2 1 0 78 9 644
2018 Results and Delivery 65 24 5 5 0 0 0 89 5 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 68 22 7 3 0 0 0 90 3 28

Question 44. I am satisfied with my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Privy Council Office 46 34 13 5 2 0 0 80 7 638
2018 Results and Delivery 55 34 11 0 0 0 0 89 0 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 55 39 6 0 0 0 0 94 0 28

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Privy Council Office 44 23 15 10 4 3 1 70 15 644
2018 Results and Delivery 46 22 22 3 3 5 0 71 6 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 40 26 27 0 0 6 0 71 0 29
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Privy Council Office 57 27 8 4 2 2 1 86 6 643
2018 Results and Delivery 70 24 3 0 0 2 0 97 0 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 74 23 0 0 0 3 0 100 0 29

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Privy Council Office 52 29 9 7 2 0 1 82 9 640
2018 Results and Delivery 50 29 9 12 0 0 0 79 12 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 53 28 4 15 0 0 0 81 15 29

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Privy Council Office 58 28 9 4 2 0 0 86 6 642
2018 Results and Delivery 63 24 11 0 0 2 0 89 0 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 62 26 9 0 0 3 0 90 0 29

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Privy Council Office 47 27 11 6 4 4 0 78 10 647
2018 Results and Delivery 67 22 5 3 0 3 0 92 3 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 60 27 7 3 0 3 0 90 3 29

Question 30. I have confidence in the senior management of my department or agency.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Privy Council Office 45 29 12 6 5 2 0 76 11 644
2018 Results and Delivery 47 40 6 8 0 0 0 86 8 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 50 37 7 6 0 0 0 87 6 29

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Privy Council Office 34 32 14 10 6 4 0 69 16 644
2018 Results and Delivery 46 35 6 10 0 3 0 83 11 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 48 32 7 10 0 3 0 83 10 29

Question 32. Essential information flows effectively from senior management to staff.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Privy Council Office 26 33 15 15 9 2 0 61 24 646
2018 Results and Delivery 32 38 9 16 3 3 0 72 19 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 28 43 7 19 0 3 0 73 20 29
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Privy Council Office 39 36 11 9 5 0 0 75 13 641
2018 Results and Delivery 48 41 6 3 0 2 0 91 3 33
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 47 44 7 0 0 3 0 93 0 27

Question 7. I have clear work objectives.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Privy Council Office 36 41 11 8 4 0 0 77 12 641
2018 Results and Delivery 30 50 9 8 2 0 0 80 11 33
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 29 51 7 10 3 0 0 80 13 27

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Privy Council Office 21 22 20 12 7 14 5 53 23 640
2018 Results and Delivery 30 17 5 11 5 26 7 68 24 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 28 21 6 14 3 24 4 67 24 28

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Privy Council Office 49 31 10 8 2 0 1 81 9 641
2018 Results and Delivery 41 38 8 11 0 2 0 81 11 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 43 39 6 10 0 3 0 84 10 29

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Privy Council Office 45 33 5 4 4 1 9 86 8 174
2018 Results and Delivery 61 23 0 0 0 7 10 100 0 11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Privy Council Office 30 42 11 12 3 0 2 74 15 642
2018 Results and Delivery 29 41 10 17 0 2 0 72 17 33
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 32 43 4 18 0 3 0 77 18 27

Question 2. My job is a good fit with my interests.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Privy Council Office 53 34 7 5 1 0 0 87 6 639
2018 Results and Delivery 56 41 0 0 3 0 0 97 3 33
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 52 48 0 0 0 0 0 100 0 27

Question 3. My job is a good fit with my skills.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Privy Council Office 57 33 5 4 1 0 0 90 4 634
2018 Results and Delivery 56 41 0 0 3 0 0 97 3 33
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 52 48 0 0 0 0 0 100 0 27

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Privy Council Office 28 33 15 12 7 4 1 64 20 643
2018 Results and Delivery 34 41 3 11 3 8 0 82 15 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 38 43 0 13 0 6 0 86 14 29

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Privy Council Office 23 24 19 14 14 3 3 49 30 645
2018 Results and Delivery 30 23 8 19 14 3 3 57 35 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 33 24 10 23 6 3 0 59 30 29

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Privy Council Office 43 35 9 10 3 0 0 78 13 640
2018 Results and Delivery 44 30 15 10 0 0 0 74 10 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 47 26 15 13 0 0 0 73 13 28

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Privy Council Office 47 33 11 7 2 0 0 80 9 639
2018 Results and Delivery 71 23 3 3 0 0 0 94 3 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 73 23 4 0 0 0 0 96 0 28

Question 13. I have support at work to provide a high level of service.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Privy Council Office 45 35 8 8 3 0 0 81 11 641
2018 Results and Delivery 51 22 11 14 0 0 3 74 14 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 54 19 10 13 0 0 3 76 13 28

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Privy Council Office 35 36 18 7 2 2 0 72 9 644
2018 Results and Delivery 58 31 8 0 0 2 0 91 0 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 59 28 10 0 0 3 0 89 0 29

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Privy Council Office 44 31 10 10 4 0 0 76 15 641
2018 Results and Delivery 62 23 0 11 3 0 0 85 15 33
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 69 17 0 10 4 0 0 86 14 27

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Privy Council Office 28 29 21 13 9 0 0 57 22 645
2018 Results and Delivery 35 36 23 6 0 0 0 71 6 33
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 43 37 17 3 0 0 0 80 3 27

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Organization Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Public Service 27 39 35 161647
2018 Privy Council Office 39 26 35 647
2018 Results and Delivery 63 8 29 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 59 10 31 28

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Privy Council Office 9 14 60 4 5 8 259
2018 Results and Delivery 0 0 50 28 4 18 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 0 0 59 17 6 18 16
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Privy Council Office 60 32 5 3 1 0 0 91 4 642
2018 Results and Delivery 53 35 6 5 0 0 0 89 5 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 58 32 7 3 0 0 0 89 3 28

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Privy Council Office 33 41 14 8 3 1 0 75 11 641
2018 Results and Delivery 46 35 6 14 0 0 0 81 14 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 48 31 7 14 0 0 0 79 14 29

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Privy Council Office 10 24 37 19 9 0 1 28 34 644
2018 Results and Delivery 0 13 45 27 14 0 0 42 13 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 0 16 36 30 18 0 0 48 16 29

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Privy Council Office 7 13 26 30 21 1 2 53 21 637
2018 Results and Delivery 2 6 20 46 25 0 0 72 8 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 3 4 17 49 27 0 0 77 7 29

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Privy Council Office 7 15 31 28 16 2 2 45 23 643
2018 Results and Delivery 0 19 29 33 15 4 0 50 20 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 0 16 28 38 14 4 0 54 17 28

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Privy Council Office 9 22 34 21 13 0 1 34 32 639
2018 Results and Delivery 5 3 36 37 20 0 0 57 7 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 6 0 33 37 24 0 0 61 6 29

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Privy Council Office 11 22 32 19 14 1 2 33 34 642
2018 Results and Delivery 0 24 41 11 20 4 0 33 25 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 0 22 39 10 25 4 0 36 23 29

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Privy Council Office 12 19 26 21 19 1 2 42 31 639
2018 Results and Delivery 5 3 19 45 23 5 0 72 8 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 7 0 19 43 24 6 0 72 7 29

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Privy Council Office 6 16 35 23 16 1 2 40 23 641
2018 Results and Delivery 3 16 39 36 6 0 0 42 18 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 3 16 40 32 8 0 0 40 19 29

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Privy Council Office 52 28 7 8 4 0 0 81 12 640
2018 Results and Delivery 60 18 5 16 0 2 0 79 16 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 58 17 6 16 0 3 0 77 16 29

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Privy Council Office 57 31 6 5 2 0 0 88 6 639
2018 Results and Delivery 66 28 0 6 0 0 0 94 6 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 70 23 0 7 0 0 0 93 7 29

Question 21. The people I work with value my ideas and opinions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Privy Council Office 52 32 10 4 1 1 0 85 5 642
2018 Results and Delivery 56 37 5 3 0 0 0 93 3 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 57 34 6 3 0 0 0 91 3 29

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Privy Council Office 45 31 13 4 2 4 0 80 7 643
2018 Results and Delivery 49 34 9 3 0 5 0 87 3 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 45 38 7 3 0 6 0 89 4 28

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Privy Council Office 45 39 10 4 1 1 0 85 5 643
2018 Results and Delivery 56 29 9 0 0 5 0 90 0 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 57 33 4 0 0 7 0 96 0 28

Question 42. Overall, my department or agency treats me with respect.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Privy Council Office 57 32 7 2 1 0 0 89 3 644
2018 Results and Delivery 70 24 6 0 0 0 0 94 0 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 67 30 3 0 0 0 0 97 0 28

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Privy Council Office 33 30 16 8 3 6 5 70 13 643
2018 Results and Delivery 42 28 8 5 0 5 11 84 6 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 43 27 7 6 0 6 11 84 8 29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Privy Council Office 38 32 12 9 4 3 1 73 14 641
2018 Results and Delivery 44 29 5 14 3 4 3 77 17 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 49 20 6 17 3 4 0 73 21 29

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Privy Council Office 40 34 15 7 2 1 0 76 9 640
2018 Results and Delivery 55 23 14 8 0 0 0 78 8 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 56 24 10 10 0 0 0 80 10 29

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Privy Council Office 23 19 18 12 10 12 5 51 27 642
2018 Results and Delivery 35 22 12 10 11 5 5 63 23 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 31 27 11 13 7 6 6 66 22 29

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 15 85 161503
2018 Privy Council Office 9 91 645

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22721
2018 Privy Council Office 54 63

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 62 22735
2018 Privy Council Office 56 63

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22696
2018 Privy Council Office 8 63

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 5 22696

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 6 22696

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22712
2018 Privy Council Office 0 63

Question 49g. From whom did you experience harassment on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 4 22694

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22709
2018 Privy Council Office 34 62

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Organization
(%)		 Total responses
2018 Public Service 40 22697
2018 Privy Council Office 37 62

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)		 Total responses
2018 Public Service 46 22698
2018 Privy Council Office 38 62

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Organization
(%)		 Total responses
2018 Public Service 41 22706
2018 Privy Council Office 31 62

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Organization
(%)		 Total responses
2018 Public Service 33 22690
2018 Privy Council Office 43 62

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Organization
(%)		 Total responses
2018 Public Service 56 22722
2018 Privy Council Office 49 62

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Organization
(%)		 Total responses
2018 Public Service 36 22699
2018 Privy Council Office 32 62

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Organization
(%)		 Total responses
2018 Public Service 2 22678
2018 Privy Council Office 0 62

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22693

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Organization
(%)		 Total responses
2018 Public Service 13 22689

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Organization
(%)		 Total responses
2018 Public Service 48 22704
2018 Privy Council Office 43 62

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22702
2018 Privy Council Office 26 62

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 15 22687
2018 Privy Council Office 13 62

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 51 22718
2018 Privy Council Office 53 63

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22701
2018 Privy Council Office 35 63

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 8 22688

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 20 22699
2018 Privy Council Office 10 63

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 22689

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 22692

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 14 22692
2018 Privy Council Office 12 63

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 11 22688
2018 Privy Council Office 11 63

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 27 22709
2018 Privy Council Office 27 63

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21200
2018 Privy Council Office 10 62

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 19 21197
2018 Privy Council Office 30 62

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21191
2018 Privy Council Office 10 62

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 21189
2018 Privy Council Office 15 62

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21189
2018 Privy Council Office 9 62

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Privy Council Office 17 62

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 10 21188
2018 Privy Council Office 12 62

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 21193
2018 Privy Council Office 11 62

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 12 21192
2018 Privy Council Office 12 62

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 30 21199
2018 Privy Council Office 15 62

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 21189
2018 Privy Council Office 13 62

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 47 21214
2018 Privy Council Office 40 62

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 21187
2018 Privy Council Office 0 62

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 56 21220
2018 Privy Council Office 45 62

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 21191

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 21192
2018 Privy Council Office 9 62

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Privy Council Office 23 16 20 3 3 27 8 60 10 646
2018 Results and Delivery 24 8 9 3 0 45 11 74 6 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 22 10 7 0 0 51 10 83 0 28

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Privy Council Office 36 31 16 3 2 10 1 76 6 646
2018 Results and Delivery 49 23 11 8 0 8 0 79 9 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 49 24 10 7 0 10 0 81 7 28

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 8 92 161188
2018 Privy Council Office 5 95 646
2018 Results and Delivery 0 100 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 0 100 29

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Organization
(%)		 Total responses
2018 Public Service 36 11806
2018 Privy Council Office 39 36

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Organization
(%)		 Total responses
2018 Public Service 77 11826
2018 Privy Council Office 62 36

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11797
2018 Privy Council Office 0 36

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11798
2018 Privy Council Office 16 36

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11802
2018 Privy Council Office 0 36

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11798

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Organization
(%)		 Total responses
2018 Public Service 25 11790
2018 Privy Council Office 29 35

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Organization
(%)		 Total responses
2018 Public Service 20 11790
2018 Privy Council Office 23 35

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11786
2018 Privy Council Office 14 35

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11784

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Organization
(%)		 Total responses
2018 Public Service 26 11787
2018 Privy Council Office 26 35

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11792
2018 Privy Council Office 33 35

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11783

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11782

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Organization
(%)		 Total responses
2018 Public Service 8 11785

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11787
2018 Privy Council Office 18 35

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Organization
(%)		 Total responses
2018 Public Service 1 11782
2018 Privy Council Office 0 35

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Organization
(%)		 Total responses
2018 Public Service 17 11791

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Organization
(%)		 Total responses
2018 Public Service 0 11783
2018 Privy Council Office 0 35

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Organization
(%)		 Total responses
2018 Public Service 19 11797

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Organization
(%)		 Total responses
2018 Public Service 29 11822
2018 Privy Council Office 23 36

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Organization
(%)		 Total responses
2018 Public Service 15 11810
2018 Privy Council Office 21 36

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11809

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)		 Total responses
2018 Public Service 17 11817

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11805

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 6 11807
2018 Privy Council Office 0 36

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11806

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11808
2018 Privy Council Office 19 36

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Organization
(%)		 Total responses
2018 Public Service 49 11821
2018 Privy Council Office 44 36

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Organization
(%)		 Total responses
2018 Public Service 5 11053

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11052
2018 Privy Council Office 29 36

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11049

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050
2018 Privy Council Office 0 36

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Organization
(%)		 Total responses
2018 Public Service 3 11051

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11049
2018 Privy Council Office 13 36

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Organization
(%)		 Total responses
2018 Public Service 7 11051

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11053

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Organization
(%)		 Total responses
2018 Public Service 11 11055

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Organization
(%)		 Total responses
2018 Public Service 27 11058
2018 Privy Council Office 17 36

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Organization
(%)		 Total responses
2018 Public Service 9 11054
2018 Privy Council Office 16 36

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Organization
(%)		 Total responses
2018 Public Service 45 11069
2018 Privy Council Office 42 36

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Organization
(%)		 Total responses
2018 Public Service 2 11050

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Organization
(%)		 Total responses
2018 Public Service 64 11072
2018 Privy Council Office 53 36

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Organization
(%)		 Total responses
2018 Public Service 4 11051

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Organization
(%)		 Total responses
2018 Public Service 13 11050

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Privy Council Office 24 16 19 1 1 32 8 65 4 645
2018 Results and Delivery 28 8 8 0 0 44 11 81 0 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 27 10 6 0 0 47 10 85 0 29

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Privy Council Office 38 29 16 3 1 11 1 77 5 644
2018 Results and Delivery 50 26 8 5 0 11 0 85 6 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 50 27 6 3 0 13 0 89 4 29
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Privy Council Office 67 23 5 2 2 1 0 90 5 639
2018 Results and Delivery 73 19 3 3 0 2 0 94 3 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 71 23 3 0 0 3 0 97 0 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Privy Council Office 39 41 12 5 1 1 0 81 7 647
2018 Results and Delivery 31 62 3 5 0 0 0 92 5 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 30 60 3 6 0 0 0 90 6 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Privy Council Office 31 37 15 10 5 1 0 69 16 646
2018 Results and Delivery 36 43 6 10 3 3 0 81 13 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 40 37 7 12 0 3 0 80 13 29

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Privy Council Office 27 33 21 9 8 0 2 61 17 644
2018 Results and Delivery 36 32 19 3 11 0 0 67 13 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 36 31 20 0 13 0 0 67 13 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Privy Council Office 13 24 33 17 12 0 1 37 29 646
2018 Results and Delivery 17 29 37 10 8 0 0 45 18 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 20 28 33 12 6 0 0 48 19 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Privy Council Office 15 29 29 15 10 0 1 45 26 640
2018 Results and Delivery 22 37 34 2 5 0 0 59 7 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 27 38 29 3 3 0 0 65 6 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Privy Council Office 18 28 25 14 13 1 1 47 28 645
2018 Results and Delivery 11 28 26 22 12 0 0 39 35 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 14 31 25 16 15 0 0 44 31 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Privy Council Office 31 27 21 11 8 0 2 60 19 645
2018 Results and Delivery 40 32 26 3 0 0 0 72 3 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 43 34 19 3 0 0 0 77 3 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Privy Council Office 23 29 22 16 10 0 0 52 26 647
2018 Results and Delivery 39 23 30 3 6 0 0 62 8 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 43 24 25 3 4 0 0 68 7 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Privy Council Office 30 38 22 6 4 0 1 68 10 645
2018 Results and Delivery 32 44 16 5 3 0 0 76 8 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 36 38 20 6 0 0 0 74 6 28

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Privy Council Office 21 35 26 11 6 1 1 57 17 644
2018 Results and Delivery 32 33 27 8 0 0 0 65 8 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 35 37 22 6 0 0 0 71 6 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Privy Council Office 33 35 18 9 4 0 1 69 13 644
2018 Results and Delivery 29 48 13 8 2 0 0 77 10 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 29 43 16 9 3 0 0 72 12 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Privy Council Office 36 33 19 9 3 0 0 69 12 638
2018 Results and Delivery 44 40 16 0 0 0 0 84 0 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 45 45 9 0 0 0 0 91 0 29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Privy Council Office 50 24 14 5 5 0 1 75 10 642
2018 Results and Delivery 51 20 24 3 3 0 0 71 5 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 54 17 25 0 3 0 0 72 3 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Privy Council Office 72 14 7 1 1 0 4 90 3 641
2018 Results and Delivery 85 11 3 0 0 0 0 97 0 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 90 10 0 0 0 0 0 100 0 29

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Privy Council Office 79 9 4 2 2 1 3 92 4 644
2018 Results and Delivery 86 6 3 0 0 3 2 97 0 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 87 3 4 0 0 3 3 96 0 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Privy Council Office 61 23 9 3 1 0 1 86 5 643
2018 Results and Delivery 64 19 12 5 0 0 0 83 5 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 63 20 10 6 0 0 0 83 6 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Privy Council Office 66 17 9 4 2 1 2 85 6 643
2018 Results and Delivery 69 15 16 0 0 0 0 84 0 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 74 11 15 0 0 0 0 85 0 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Privy Council Office 54 12 4 2 1 1 27 91 4 635
2018 Results and Delivery 68 6 3 3 0 0 21 93 3 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 68 8 3 3 0 0 18 92 4 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Privy Council Office 64 22 7 1 1 1 4 90 3 640
2018 Results and Delivery 56 21 16 4 3 0 0 78 6 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 57 26 17 0 0 0 0 83 0 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Privy Council Office 75 10 4 3 3 0 4 89 7 643
2018 Results and Delivery 76 13 0 8 3 0 0 90 10 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 71 16 0 10 3 0 0 87 13 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Privy Council Office 53 28 12 3 1 0 2 83 5 644
2018 Results and Delivery 56 28 10 6 0 0 0 84 6 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 54 29 13 4 0 0 0 83 4 29

Question 63. Overall, my level of work-related stress is…
Survey year Organization Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Privy Council Office 12 31 37 13 7 0 0 43 20 643
2018 Results and Delivery 14 41 29 10 6 0 0 55 16 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 18 38 32 9 4 0 0 55 13 29

Question 64. After my workday, I feel emotionally drained.
Survey year Organization Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Privy Council Office 10 21 38 21 9 0 0 31 31 632
2018 Results and Delivery 8 13 50 21 8 0 0 30 21 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 7 12 45 26 10 0 0 36 19 29
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Privy Council Office 34 30 20 9 4 2 1 35 65 646
2018 Results and Delivery 35 26 20 10 3 6 0 37 63 35
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 36 32 10 12 3 7 0 38 62 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109172
2018 Privy Council Office 16 411
2018 Results and Delivery 13 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 10 17

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 35 109188
2018 Privy Council Office 34 411
2018 Results and Delivery 31 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 26 17

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Organization
(%)		 Total responses
2018 Public Service 23 109138
2018 Privy Council Office 20 411
2018 Results and Delivery 4 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 6 17

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Organization
(%)		 Total responses
2018 Public Service 44 109210
2018 Privy Council Office 44 411
2018 Results and Delivery 41 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 44 17

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Organization
(%)		 Total responses
2018 Public Service 7 109103
2018 Privy Council Office 4 411
2018 Results and Delivery 0 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 0 17

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Organization
(%)		 Total responses
2018 Public Service 33 109160
2018 Privy Council Office 28 411
2018 Results and Delivery 19 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 17 17

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Organization
(%)		 Total responses
2018 Public Service 34 109157
2018 Privy Council Office 34 411
2018 Results and Delivery 45 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 43 17

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Privy Council Office 7 50 21 8 5 9 387
2018 Results and Delivery 5 37 25 20 9 5 20
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 6 47 17 12 12 6 16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Organization Yes
(%)		 No
(%)		 Total responses
2018 Public Service 35 65 108456
2018 Privy Council Office 41 59 409
2018 Results and Delivery 48 52 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 61 39 17

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Organization Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Privy Council Office 45 20 15 8 7 1 5 68 16 642
2018 Results and Delivery 40 8 18 18 14 0 3 49 32 34
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 45 10 10 18 14 0 3 57 33 28

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Privy Council Office 18 23 19 17 14 1 8 45 34 409
2018 Results and Delivery 6 38 19 19 14 0 4 46 34 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 8 42 17 24 10 0 0 49 34 17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Organization Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Privy Council Office 4 18 17 19 34 2 8 24 58 408
2018 Results and Delivery 0 10 28 20 32 4 6 11 57 21
2018 Office of the Deputy Secretary to the Cabinet / Results and Delivery / Central Innovation Hub 0 6 29 25 27 6 8 6 60 17
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