2018 Public Service Employee Survey Results by Theme for the Public Service Commission of Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 42 15 2 3 0 0 80 6 92
2018 Non-visible minority 35 41 11 8 5 0 0 75 13 460
2017 Visible minority 28 44 10 6 11 1 0 73 18 116
2017 Non-visible minority 30 45 12 8 4 0 0 75 12 467
2014 Visible minority 30 41 11 11 6 1 0 72 17 69
2014 Non-visible minority 29 45 12 9 4 0 0 74 14 510
2011 Visible minority 28 41 15 9 7 0 0 69 16 94
2011 Non-visible minority 38 38 14 7 4 0 0 76 10 625
2008 Visible minority 35 35 11 6 13 0 0 70 19 88
2008 Non-visible minority 34 44 11 8 2 0 0 78 11 678

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 38 10 7 5 1 0 78 12 92
2018 Non-visible minority 34 35 16 9 5 0 0 69 15 460
2017 Visible minority 32 34 15 8 10 2 0 67 18 116
2017 Non-visible minority 29 39 16 9 6 0 0 68 15 466

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 37 10 5 2 0 0 82 7 92
2018 Non-visible minority 44 37 13 4 2 0 0 81 6 458
2017 Visible minority 45 33 12 5 3 2 0 80 8 115
2017 Non-visible minority 46 38 10 3 3 0 0 84 6 467
2014 Visible minority 53 32 9 2 3 0 2 86 5 69
2014 Non-visible minority 56 32 8 2 2 0 0 88 4 510
2011 Visible minority 49 37 9 4 1 0 0 85 5 95
2011 Non-visible minority 58 31 8 3 1 0 0 89 3 623

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 48 13 3 1 0 0 83 4 91
2018 Non-visible minority 38 41 11 6 3 0 0 79 10 460
2017 Visible minority 36 43 7 6 7 1 0 80 13 116
2017 Non-visible minority 35 42 13 5 4 0 0 77 10 467
2014 Visible minority 39 34 12 11 3 2 0 74 14 69
2014 Non-visible minority 35 43 13 6 3 0 0 78 8 510
2011 Visible minority 41 37 12 7 3 0 0 78 10 94
2011 Non-visible minority 43 40 9 6 2 0 0 83 8 626
2008 Visible minority 42 36 7 6 9 0 0 78 15 88
2008 Non-visible minority 39 44 8 6 2 0 0 84 8 684

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 25 15 7 2 2 0 76 9 91
2018 Non-visible minority 41 33 15 6 4 1 0 75 10 457
2017 Visible minority 37 34 14 9 7 0 0 70 16 116
2017 Non-visible minority 36 35 14 8 6 1 0 72 14 465
2014 Visible minority 28 37 19 6 8 3 0 67 14 69
2014 Non-visible minority 30 37 17 9 7 1 0 68 15 510
2011 Visible minority 31 34 17 12 7 0 0 65 18 95
2011 Non-visible minority 37 34 15 9 5 1 0 71 13 626

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 35 14 6 2 1 0 77 9 92
2018 Non-visible minority 38 38 13 7 3 1 0 76 11 456
2017 Visible minority 33 40 11 8 7 0 1 73 15 116
2017 Non-visible minority 35 37 15 8 5 0 0 72 13 467
2014 Visible minority 29 39 14 8 9 0 0 69 17 69
2014 Non-visible minority 30 41 15 9 5 0 0 71 14 509
2011 Visible minority 29 38 18 9 6 0 0 67 15 95
2011 Non-visible minority 36 38 12 8 5 0 0 75 13 624
2008 Visible minority 34 28 14 14 7 2 0 64 21 88
2008 Non-visible minority 31 41 12 11 4 0 0 72 15 685

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 30 13 10 9 5 1 66 20 92
2018 Non-visible minority 32 24 18 12 9 4 1 59 22 460
2017 Visible minority 26 29 14 8 18 5 0 58 28 116
2017 Non-visible minority 30 21 20 12 10 4 2 55 24 467
2014 Visible minority 21 26 17 10 20 5 0 50 32 69
2014 Non-visible minority 30 23 16 15 12 3 1 55 28 509
2011 Visible minority 25 26 21 10 12 5 1 54 24 95
2011 Non-visible minority 32 26 14 14 10 3 1 60 25 621
2008 Visible minority 27 23 14 19 14 4 1 52 34 87
2008 Non-visible minority 30 26 17 14 7 6 0 60 22 684
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 28 12 4 6 1 2 77 10 92
2018 Non-visible minority 45 32 9 6 4 2 2 80 11 459
2017 Visible minority 47 28 9 6 6 2 2 78 13 116
2017 Non-visible minority 50 30 10 4 3 3 0 82 8 467
2014 Visible minority 28 36 19 8 4 4 0 67 13 69
2014 Non-visible minority 42 33 11 8 4 2 1 77 12 510
2011 Visible minority 48 29 9 7 5 1 0 78 13 95
2011 Non-visible minority 46 33 10 4 4 2 1 81 9 624
2008 Visible minority 34 26 15 9 14 2 0 61 23 88
2008 Non-visible minority 41 32 10 9 4 3 1 76 13 683

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 27 16 3 5 0 2 75 8 91
2018 Non-visible minority 44 31 12 6 5 1 1 77 11 457
2017 Visible minority 44 32 9 11 3 0 1 77 14 116
2017 Non-visible minority 47 35 8 6 4 0 0 82 10 468
2014 Visible minority 38 36 7 8 9 3 0 75 17 68
2014 Non-visible minority 41 36 9 9 5 0 0 77 14 509
2011 Visible minority 45 36 9 3 5 1 0 82 9 95
2011 Non-visible minority 44 35 10 6 4 1 1 80 10 625
2008 Visible minority 34 35 12 10 9 0 0 68 19 88
2008 Non-visible minority 39 34 10 11 5 0 1 74 16 684

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 27 11 4 6 0 2 79 10 92
2018 Non-visible minority 46 30 8 9 5 1 1 77 15 459
2017 Visible minority 52 25 9 8 5 0 0 78 13 116
2017 Non-visible minority 52 29 8 6 4 1 0 81 10 466
2014 Visible minority 44 20 13 9 14 0 0 64 22 69
2014 Non-visible minority 46 32 9 8 5 0 0 77 13 510

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 39 17 2 1 5 0 79 4 93
2018 Non-visible minority 35 33 13 6 4 9 1 76 10 459
2017 Visible minority 28 34 11 10 6 9 1 70 18 116
2017 Non-visible minority 28 36 15 8 4 8 0 70 13 468
2014 Visible minority 25 36 18 4 3 14 0 71 9 69
2014 Non-visible minority 25 37 17 7 4 10 0 69 12 510
2011 Visible minority 17 30 24 11 9 9 0 52 22 95
2011 Non-visible minority 25 33 13 12 7 8 1 64 21 623

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 34 17 5 3 2 0 74 9 93
2018 Non-visible minority 31 35 17 10 4 2 0 68 15 456
2017 Visible minority 22 40 15 12 7 1 3 65 20 116
2017 Non-visible minority 24 41 14 11 6 4 0 68 18 468
2014 Visible minority 23 43 17 6 6 4 0 69 13 69
2014 Non-visible minority 23 34 20 13 6 3 0 59 20 510
2011 Visible minority 18 39 22 6 11 3 0 59 18 94
2011 Non-visible minority 23 34 20 12 7 2 0 59 20 624
2008 Visible minority 20 35 14 13 13 3 1 58 28 87
2008 Non-visible minority 22 31 19 14 10 4 0 55 25 686

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 37 18 8 3 5 0 70 11 92
2018 Non-visible minority 20 33 21 12 6 8 0 57 20 458
2017 Visible minority 19 35 18 14 8 6 2 57 23 116
2017 Non-visible minority 14 38 20 14 6 7 0 56 22 467
2014 Visible minority 13 29 15 15 13 15 0 50 33 69
2014 Non-visible minority 13 32 21 17 9 8 0 50 28 509
2011 Visible minority 15 36 23 13 6 7 0 55 21 94
2011 Non-visible minority 14 40 20 13 7 6 0 58 21 625
2008 Visible minority 15 28 21 19 10 7 0 46 31 88
2008 Non-visible minority 11 33 21 20 9 6 0 47 31 687

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 39 18 12 3 4 0 66 16 93
2018 Non-visible minority 17 34 21 18 7 3 0 53 26 458
2017 Visible minority 18 40 20 9 8 3 2 61 18 116
2017 Non-visible minority 16 41 18 14 8 2 0 59 22 467
2014 Visible minority 9 42 19 13 14 3 0 53 27 69
2014 Non-visible minority 15 34 20 18 10 3 0 50 28 509
2011 Visible minority 16 50 21 5 7 1 0 67 12 94
2011 Non-visible minority 19 40 15 15 7 3 0 61 24 622
2008 Visible minority 14 46 10 15 13 2 0 62 28 87
2008 Non-visible minority 14 40 15 19 9 2 0 55 29 687
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 32 18 9 5 0 1 67 14 92
2018 Non-visible minority 31 34 18 11 6 1 0 65 17 460
2017 Visible minority 29 35 15 10 9 1 0 65 20 116
2017 Non-visible minority 28 36 16 13 6 0 0 65 19 468
2014 Visible minority 25 34 17 13 9 2 0 59 23 69
2014 Non-visible minority 28 36 14 15 6 0 0 64 22 509
2011 Visible minority 27 39 20 9 6 0 0 66 15 95
2011 Non-visible minority 30 38 15 12 5 0 0 68 17 625

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 40 17 6 7 0 1 69 14 92
2018 Non-visible minority 35 37 13 9 5 1 0 73 14 458
2017 Visible minority 27 43 12 13 6 0 0 70 18 116
2017 Non-visible minority 32 44 10 11 4 0 0 76 15 468

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 28 20 9 6 18 2 57 19 92
2018 Non-visible minority 13 24 14 16 8 23 3 49 32 457
2017 Visible minority 9 27 16 15 9 20 4 48 31 116
2017 Non-visible minority 14 23 16 19 9 16 3 46 35 468
2014 Visible minority 13 16 19 16 16 14 5 36 40 69
2014 Non-visible minority 10 24 18 14 15 16 4 42 37 509

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 35 7 7 6 0 3 79 13 92
2018 Non-visible minority 34 38 11 8 6 1 2 74 15 460
2017 Visible minority 41 30 5 15 5 1 3 74 20 116
2017 Non-visible minority 42 35 10 7 4 0 1 78 11 468
2014 Visible minority 39 28 9 16 8 0 0 67 24 69
2014 Non-visible minority 37 35 13 7 6 1 1 74 13 510
2011 Visible minority 44 34 8 7 5 0 1 80 12 95
2011 Non-visible minority 40 36 13 7 4 0 1 76 11 627
2008 Visible minority 29 35 15 8 12 0 2 65 20 88
2008 Non-visible minority 31 36 14 11 7 1 1 68 18 684

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 31 11 4 0 0 13 82 5 16
2018 Non-visible minority 28 35 14 7 4 5 7 72 12 134
2017 Visible minority 40 42 0 5 6 0 5 87 13 17
2017 Non-visible minority 25 44 17 1 3 2 7 77 4 140
2014 Visible minority 14 52 13 0 6 0 15 78 7 15
2014 Non-visible minority 28 36 9 11 5 5 7 73 17 140

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 42 16 7 11 0 1 66 18 93
2018 Non-visible minority 31 46 9 9 3 1 2 79 12 461
2017 Visible minority 32 38 14 11 4 0 1 71 15 115
2017 Non-visible minority 36 38 14 8 4 0 0 74 12 468
2014 Visible minority 29 43 13 11 3 0 2 73 14 69
2014 Non-visible minority 35 39 10 10 5 0 1 75 15 510
2011 Visible minority 38 34 17 6 4 0 1 73 11 95
2011 Non-visible minority 39 38 12 7 4 0 1 77 11 625
2008 Visible minority 34 40 12 8 6 0 0 74 14 88
2008 Non-visible minority 30 42 11 11 4 0 1 73 16 685

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 41 11 9 4 0 0 76 13 93
2018 Non-visible minority 37 43 8 8 4 0 0 80 12 460
2017 Visible minority 39 35 11 7 7 1 0 75 14 116
2017 Non-visible minority 35 45 12 5 3 0 0 80 8 468
2014 Visible minority 32 31 20 9 8 0 0 64 17 69
2014 Non-visible minority 36 39 12 10 3 0 0 76 12 510
2011 Visible minority 27 36 16 14 7 0 0 63 21 93
2011 Non-visible minority 42 37 10 8 3 0 0 79 11 622
2008 Visible minority 31 43 12 7 6 0 0 74 14 88
2008 Non-visible minority 37 43 11 7 2 0 0 80 10 687

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 42 9 8 1 1 0 82 9 93
2018 Non-visible minority 44 41 6 5 4 0 0 85 9 461
2017 Visible minority 41 40 9 7 4 0 0 81 10 116
2017 Non-visible minority 44 40 7 7 2 0 0 84 9 467
2014 Visible minority 41 33 11 11 5 0 0 74 15 69
2014 Non-visible minority 46 38 7 7 2 0 0 84 9 509
2011 Visible minority 41 28 15 12 4 0 0 69 16 95
2011 Non-visible minority 45 38 8 7 2 0 0 84 9 626
2008 Visible minority 39 45 7 4 5 0 0 84 10 88
2008 Non-visible minority 45 39 8 6 2 0 0 84 9 686

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 38 17 12 11 3 0 59 24 92
2018 Non-visible minority 24 34 17 13 7 4 1 61 21 458
2017 Visible minority 31 30 14 10 8 4 1 65 20 115
2017 Non-visible minority 27 36 16 11 6 4 1 66 18 468
2014 Visible minority 20 33 22 14 9 0 2 54 24 69
2014 Non-visible minority 26 34 14 13 11 2 1 61 24 510
2011 Visible minority 26 28 19 13 12 2 0 55 25 95
2011 Non-visible minority 30 34 14 13 7 2 1 65 20 624
2008 Visible minority 24 39 13 15 7 1 0 64 23 88
2008 Non-visible minority 22 37 16 14 8 3 0 60 23 685

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 29 13 12 21 3 2 52 34 93
2018 Non-visible minority 15 24 17 18 18 3 5 42 39 460
2017 Visible minority 22 22 9 15 25 5 3 48 43 116
2017 Non-visible minority 14 22 15 18 22 3 5 39 44 467
2014 Visible minority 16 15 13 25 27 1 3 32 54 69
2014 Non-visible minority 11 20 17 18 27 4 3 34 48 510
2011 Visible minority 17 19 16 23 20 4 1 38 45 94
2011 Non-visible minority 15 22 14 21 23 1 4 39 46 625
2008 Visible minority 19 26 10 24 20 1 0 45 44 88
2008 Non-visible minority 13 32 15 17 18 2 3 47 38 684

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 34 48 9 5 3 0 1 83 8 92
2018 Non-visible minority 31 39 13 10 6 1 0 71 16 460
2017 Visible minority 28 39 19 7 7 0 0 66 15 115
2017 Non-visible minority 30 44 10 10 4 1 0 75 15 467
2014 Visible minority 21 44 14 13 6 1 0 66 20 69
2014 Non-visible minority 26 40 15 12 6 0 1 66 18 509
2011 Visible minority 33 37 14 11 5 0 0 70 16 93
2011 Non-visible minority 34 42 9 9 5 0 1 77 14 623

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 38 12 10 4 0 0 74 14 92
2018 Non-visible minority 31 39 15 8 6 0 0 70 14 459
2017 Visible minority 36 24 16 12 11 1 0 60 23 115
2017 Non-visible minority 37 36 14 7 6 0 0 73 13 467
2014 Visible minority 26 45 10 14 6 0 0 70 20 69
2014 Non-visible minority 29 37 14 13 6 0 1 67 19 510

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 43 15 7 4 0 0 73 12 91
2018 Non-visible minority 35 38 15 7 4 0 1 74 11 458
2017 Visible minority 28 42 17 6 7 0 0 70 12 115
2017 Non-visible minority 33 39 13 9 4 0 1 74 13 467
2014 Visible minority 28 38 22 8 5 0 0 66 12 69
2014 Non-visible minority 33 39 13 9 5 0 0 72 14 510
2011 Visible minority 39 47 6 6 2 0 0 86 8 93
2011 Non-visible minority 43 38 11 5 2 0 1 82 7 624

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 40 18 5 6 4 0 71 11 93
2018 Non-visible minority 25 38 20 8 3 5 0 67 12 458
2017 Visible minority 23 36 21 8 8 3 1 61 17 116
2017 Non-visible minority 23 42 18 9 6 3 1 67 15 468

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 34 7 9 4 0 0 80 13 92
2018 Non-visible minority 52 31 7 5 3 0 1 84 9 460
2017 Visible minority 47 25 16 5 6 1 0 73 11 116
2017 Non-visible minority 47 33 8 8 4 0 0 81 11 467
2014 Visible minority 32 46 10 6 6 0 0 78 12 69
2014 Non-visible minority 44 33 10 8 4 1 1 78 12 510
2011 Visible minority 44 33 9 8 5 0 0 77 14 95
2011 Non-visible minority 46 35 7 7 4 0 1 82 11 627

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 27 18 9 8 0 1 65 16 91
2018 Non-visible minority 47 28 14 7 4 0 1 75 11 461
2017 Visible minority 43 34 10 9 3 2 0 78 12 115
2017 Non-visible minority 42 31 14 7 4 0 1 74 11 467
2014 Visible minority 42 41 13 1 1 1 0 85 3 69
2014 Non-visible minority 43 33 14 6 3 0 0 77 9 510
2011 Visible minority 33 40 16 9 0 0 1 74 9 95
2011 Non-visible minority 36 35 18 6 4 0 0 72 10 626
2008 Visible minority 25 42 22 9 2 0 0 67 11 88
2008 Non-visible minority 33 34 19 9 5 0 1 67 14 685

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 45 23 32 93
2018 Non-visible minority 39 27 33 461
2017 Visible minority 42 24 34 116
2017 Non-visible minority 37 27 36 468
2014 Visible minority 44 20 36 69
2014 Non-visible minority 41 32 27 510
2011 Visible minority 37 24 39 95
2011 Non-visible minority 34 34 32 624

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 7 24 50 5 7 7 40
2018 Non-visible minority 11 24 52 2 8 4 179
2017 Visible minority 8 10 65 6 7 4 49
2017 Non-visible minority 18 16 54 1 6 6 173
2014 Visible minority 3 20 77 0 9999 0 30
2014 Non-visible minority 14 13 59 6 9999 8 213
2011 Visible minority 8 6 78 6 9999 3 35
2011 Non-visible minority 15 17 53 5 9999 10 216
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 40 8 4 2 0 0 86 6 92
2018 Non-visible minority 45 39 11 2 3 0 0 84 5 460
2017 Visible minority 38 40 10 8 3 1 0 79 11 115
2017 Non-visible minority 41 43 8 5 2 0 0 85 7 466
2014 Visible minority 44 37 13 2 3 0 0 82 5 69
2014 Non-visible minority 43 41 9 4 2 1 0 85 5 510
2011 Visible minority 50 32 10 4 2 1 0 83 7 94
2011 Non-visible minority 51 38 7 3 1 0 0 89 4 625
2008 Visible minority 52 27 7 4 7 2 0 81 11 88
2008 Non-visible minority 49 38 7 3 2 1 0 88 5 683

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 45 15 5 1 1 0 78 6 91
2018 Non-visible minority 33 42 12 9 3 2 0 76 12 459
2017 Visible minority 27 45 17 6 3 2 0 73 9 116
2017 Non-visible minority 27 44 15 9 3 2 0 72 13 467
2014 Visible minority 20 46 14 12 6 2 0 67 18 69
2014 Non-visible minority 29 40 16 10 4 2 0 70 14 510
2011 Visible minority 36 47 11 4 0 1 0 84 5 95
2011 Non-visible minority 37 43 12 5 2 1 0 81 7 624

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 34 31 12 10 0 3 23 45 92
2018 Non-visible minority 9 20 37 21 11 1 1 33 29 458
2017 Visible minority 11 21 41 15 9 1 3 25 33 114
2017 Non-visible minority 8 23 37 16 11 1 3 29 33 467
2014 Visible minority 15 14 42 21 3 0 4 25 30 69
2014 Non-visible minority 9 25 38 19 6 2 1 26 35 509
2011 Visible minority 7 26 39 18 5 0 4 24 35 95
2011 Non-visible minority 9 22 36 21 8 0 3 30 32 625
2008 Visible minority 14 27 35 11 10 1 2 22 42 88
2008 Non-visible minority 12 30 34 17 6 0 1 23 42 684

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 24 25 22 13 0 5 37 36 93
2018 Non-visible minority 9 17 29 26 16 2 2 43 27 458
2017 Visible minority 10 11 27 20 17 4 10 44 25 112
2017 Non-visible minority 10 20 33 16 15 3 3 33 32 465
2014 Visible minority 6 12 38 30 10 1 3 42 19 69
2014 Non-visible minority 9 17 31 26 12 2 3 40 28 509
2011 Visible minority 7 16 35 25 12 2 4 39 24 94
2011 Non-visible minority 6 15 28 29 15 1 4 47 22 626
2008 Visible minority 13 22 26 15 12 9 2 31 39 88
2008 Non-visible minority 11 23 29 22 11 2 2 35 36 684

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 24 35 8 6 1 3 15 48 93
2018 Non-visible minority 13 26 31 15 12 2 2 28 40 460
2017 Visible minority 16 16 34 16 8 2 7 27 36 113
2017 Non-visible minority 15 24 29 14 11 3 4 27 42 466
2014 Visible minority 18 29 29 14 3 0 6 18 51 69
2014 Non-visible minority 20 27 31 11 6 2 3 18 49 510
2011 Visible minority 13 16 35 23 6 2 4 31 31 95
2011 Non-visible minority 14 22 28 22 9 1 4 33 38 624
2008 Visible minority 8 26 28 18 9 7 4 30 39 87
2008 Non-visible minority 15 25 28 19 8 1 4 28 42 684

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 15 34 23 14 1 5 39 25 93
2018 Non-visible minority 4 16 32 31 15 1 1 47 21 459
2017 Visible minority 8 8 32 29 16 1 6 48 18 113
2017 Non-visible minority 6 19 33 22 16 1 3 39 26 465
2014 Visible minority 7 14 39 24 11 0 5 37 22 69
2014 Non-visible minority 6 17 38 26 10 2 2 38 23 507
2011 Visible minority 6 17 36 23 12 0 5 38 24 95
2011 Non-visible minority 8 19 33 27 10 1 3 39 27 626
2008 Visible minority 6 19 35 18 13 3 7 34 28 88
2008 Non-visible minority 9 20 37 23 10 0 1 33 29 686

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 20 22 20 17 0 2 38 40 93
2018 Non-visible minority 11 21 26 25 13 2 3 39 33 459
2017 Visible minority 11 15 32 21 13 2 7 38 28 114
2017 Non-visible minority 14 18 30 18 15 1 4 35 34 463
2014 Visible minority 13 23 31 14 8 3 8 25 40 69
2014 Non-visible minority 19 24 31 15 7 1 3 23 45 508
2011 Visible minority 20 15 31 16 14 1 3 32 36 95
2011 Non-visible minority 14 25 30 18 8 1 5 27 41 622
2008 Visible minority 19 23 24 17 11 2 4 29 45 88
2008 Non-visible minority 16 22 32 15 11 1 4 27 39 684

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 27 20 14 12 1 4 27 52 93
2018 Non-visible minority 17 22 26 18 13 4 1 32 41 456
2017 Visible minority 14 20 29 15 9 6 7 27 39 114
2017 Non-visible minority 16 25 25 17 11 3 4 29 44 466
2014 Visible minority 4 13 41 21 10 3 8 35 20 69
2014 Non-visible minority 8 18 28 26 13 2 5 42 28 508
2011 Visible minority 9 18 29 17 19 4 5 39 29 95
2011 Non-visible minority 8 17 29 25 14 1 6 42 27 626
2008 Visible minority 24 30 19 11 11 3 3 23 57 88
2008 Non-visible minority 14 28 31 15 7 1 3 24 44 683

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 21 34 16 11 3 4 29 35 92
2018 Non-visible minority 11 21 36 16 10 3 1 28 34 459
2017 Visible minority 16 13 34 15 9 6 6 28 33 114
2017 Non-visible minority 12 20 36 16 10 3 3 28 34 466
2014 Visible minority 13 16 37 23 3 2 6 29 32 68
2014 Non-visible minority 14 21 37 17 6 2 2 25 36 508

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 28 9 8 3 2 0 79 11 93
2018 Non-visible minority 50 30 6 8 4 1 0 82 12 459
2017 Visible minority 42 28 12 10 8 0 0 70 18 116
2017 Non-visible minority 49 32 7 7 4 1 0 82 11 468
2014 Visible minority 43 28 13 8 9 0 0 70 16 69
2014 Non-visible minority 47 29 9 9 5 1 0 77 14 510

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 47 4 2 0 0 0 94 2 93
2018 Non-visible minority 54 34 4 5 2 0 0 88 8 459
2017 Visible minority 41 40 10 6 3 0 0 80 10 116
2017 Non-visible minority 46 41 6 6 1 0 0 87 7 468
2014 Visible minority 36 45 12 4 2 2 0 81 6 69
2014 Non-visible minority 42 41 8 5 3 0 0 83 8 510

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 38 10 2 2 1 0 86 5 93
2018 Non-visible minority 44 37 8 5 3 1 1 83 9 459

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 36 15 4 1 4 0 79 5 91
2018 Non-visible minority 50 35 9 2 1 2 0 87 3 459
2017 Visible minority 37 34 16 2 7 2 1 74 10 116
2017 Non-visible minority 46 37 9 3 2 3 0 85 5 468
2014 Visible minority 36 31 14 6 6 7 0 71 13 69
2014 Non-visible minority 43 37 10 3 2 5 0 84 5 510

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 40 10 5 2 1 0 82 8 92
2018 Non-visible minority 49 38 6 4 2 1 0 88 6 458
2017 Visible minority 41 37 10 4 4 4 0 81 9 116
2017 Non-visible minority 44 42 8 2 1 3 0 88 3 466
2014 Visible minority 39 34 10 9 4 3 0 75 14 69
2014 Non-visible minority 42 37 11 5 1 3 0 82 7 510
2011 Visible minority 32 35 19 4 3 6 0 71 8 94
2011 Non-visible minority 40 37 12 5 3 3 0 79 8 623

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 50 36 8 3 2 0 0 87 5 92
2018 Non-visible minority 56 32 6 3 2 0 0 88 6 459
2017 Visible minority 45 37 10 4 2 2 0 83 7 116
2017 Non-visible minority 48 39 7 3 2 0 0 87 5 466
2014 Visible minority 47 36 9 5 3 0 0 83 8 69
2014 Non-visible minority 48 36 10 3 3 0 0 84 6 509
2011 Visible minority 42 39 11 3 3 1 0 83 7 95
2011 Non-visible minority 46 37 9 4 3 0 0 83 7 620
2008 Visible minority 42 37 9 9 3 0 0 79 12 88
2008 Non-visible minority 39 42 10 7 2 0 0 81 9 686

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 36 15 7 4 5 9 70 13 93
2018 Non-visible minority 25 33 15 11 5 6 5 65 18 459
2017 Visible minority 26 29 17 10 7 6 5 62 19 114
2017 Non-visible minority 29 32 15 8 7 5 5 67 16 466
2014 Visible minority 26 25 24 9 9 3 5 55 19 69
2014 Non-visible minority 28 31 16 10 8 5 4 64 19 510

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 42 10 9 3 1 4 77 13 93
2018 Non-visible minority 30 35 15 13 4 3 1 67 18 458
2017 Visible minority 34 38 15 5 2 4 3 77 8 115
2017 Non-visible minority 36 34 13 9 4 3 1 73 14 466
2014 Visible minority 28 43 9 10 4 3 3 76 15 69
2014 Non-visible minority 33 39 10 9 5 4 1 75 15 510
2011 Visible minority 36 39 11 8 4 2 0 76 12 95
2011 Non-visible minority 39 33 11 9 3 4 0 76 13 622
2008 Visible minority 41 30 8 8 8 4 0 74 17 88
2008 Non-visible minority 42 34 7 9 4 4 1 80 13 684

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 39 15 4 1 1 1 79 5 93
2018 Non-visible minority 35 39 15 6 2 1 0 76 9 458

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 29 22 12 7 5 3 54 21 93
2018 Non-visible minority 20 20 17 13 11 15 4 49 30 458
2017 Visible minority 19 23 22 12 11 7 8 48 26 116
2017 Non-visible minority 14 23 20 14 13 11 6 44 32 466
2014 Visible minority 11 20 19 13 21 9 7 38 40 69
2014 Non-visible minority 16 18 20 14 12 14 6 43 32 510
2011 Visible minority 12 18 26 13 12 11 8 37 31 95
2011 Non-visible minority 15 19 16 14 12 18 6 45 34 625

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 17 83 93
2018 Non-visible minority 13 87 461

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 16
2018 Non-visible minority 55 63

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 59 16
2018 Non-visible minority 45 63

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 11 63

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 0 63

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 17
2018 Non-visible minority 38 63

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 17
2018 Non-visible minority 50 63

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 38 17
2018 Non-visible minority 64 63

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 17
2018 Non-visible minority 23 63

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 17
2018 Non-visible minority 0 63

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 17
2018 Non-visible minority 12 63

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 17
2018 Non-visible minority 37 63

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 17
2018 Non-visible minority 11 63

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 17
2018 Non-visible minority 58 63

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 17
2018 Non-visible minority 34 63

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 17
2018 Non-visible minority 17 63

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 16
2018 Non-visible minority 17 59

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 16
2018 Non-visible minority 13 59

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 32 16
2018 Non-visible minority 25 59

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 16
2018 Non-visible minority 29 59

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 16
2018 Non-visible minority 43 59

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 16
2018 Non-visible minority 8 59

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 19 23 5 5 30 5 49 15 90
2018 Non-visible minority 16 17 17 7 5 34 5 54 19 458
2017 Visible minority 16 14 17 4 7 33 9 51 19 116
2017 Non-visible minority 14 21 14 7 4 33 7 58 19 467
2014 Visible minority 10 19 15 4 6 34 10 53 19 69
2014 Non-visible minority 17 13 18 6 4 32 10 52 17 510

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 25 16 6 1 15 1 72 9 91
2018 Non-visible minority 34 32 13 5 3 11 1 76 9 458
2017 Visible minority 30 26 16 8 3 14 3 68 13 116
2017 Non-visible minority 28 34 16 5 2 13 2 73 9 467
2014 Visible minority 15 36 21 2 2 22 3 68 4 69
2014 Non-visible minority 26 29 17 6 3 17 2 68 11 510
2011 Visible minority 22 49 8 5 5 10 0 79 11 93
2011 Non-visible minority 34 33 15 5 2 10 0 74 9 626

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 9 91 92
2018 Non-visible minority 5 95 460

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 15 26 4 3 29 4 50 10 92
2018 Non-visible minority 18 13 20 2 2 40 5 56 8 459
2017 Visible minority 16 15 16 2 6 34 10 56 15 116
2017 Non-visible minority 14 18 15 3 2 40 9 63 8 467
2014 Visible minority 10 17 17 0 5 37 13 56 9 69
2014 Non-visible minority 16 13 14 2 2 43 10 61 8 510

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 31 15 5 2 14 0 74 8 92
2018 Non-visible minority 35 33 13 2 2 14 1 80 5 459
2017 Visible minority 30 25 20 3 7 13 2 65 12 116
2017 Non-visible minority 31 36 13 2 1 13 3 80 4 465
2014 Visible minority 13 40 18 2 5 20 3 69 8 69
2014 Non-visible minority 28 31 14 2 2 22 1 76 5 509
2011 Visible minority 28 39 12 4 2 14 0 78 8 95
2011 Non-visible minority 42 30 13 3 1 11 0 81 4 625
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 25 8 5 5 1 2 81 11 92
2018 Non-visible minority 54 27 7 6 4 1 1 83 10 460
2017 Visible minority 52 24 12 4 4 3 0 79 9 116
2017 Non-visible minority 57 27 8 5 2 1 0 85 7 467

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 37 14 8 4 3 0 74 12 92
2018 Non-visible minority 35 45 11 5 2 2 0 82 6 457
2017 Visible minority 27 42 14 9 4 4 0 72 14 116
2017 Non-visible minority 23 45 16 7 4 5 0 72 12 468

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 38 18 10 3 2 0 68 14 91
2018 Non-visible minority 31 40 12 12 3 1 0 73 15 459
2017 Visible minority 21 40 12 18 4 5 0 64 23 116
2017 Non-visible minority 18 43 18 12 7 2 0 63 19 467

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 17 12 12 24 2 5 48 38 92
2018 Non-visible minority 18 22 29 16 14 0 2 41 30 461
2017 Visible minority 17 24 26 10 17 1 6 44 28 115
2017 Non-visible minority 16 24 20 17 20 0 3 41 38 465

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 20 30 10 14 0 3 44 26 93
2018 Non-visible minority 20 30 23 17 8 0 1 51 26 460
2017 Visible minority 20 29 23 16 8 1 4 51 24 116
2017 Non-visible minority 18 25 28 16 11 0 1 44 27 467

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 16 15 15 0 5 52 31 93
2018 Non-visible minority 28 29 21 11 9 0 1 58 20 459
2017 Visible minority 25 29 23 10 7 0 5 57 18 116
2017 Non-visible minority 26 26 26 11 8 1 2 53 20 466

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 18 18 15 21 1 5 42 39 93
2018 Non-visible minority 25 22 24 16 11 1 1 48 28 460
2017 Visible minority 21 19 27 15 10 1 6 44 27 116
2017 Non-visible minority 23 23 24 16 12 0 2 47 28 465

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 21 13 7 5 0 8 72 13 92
2018 Non-visible minority 52 19 12 5 4 0 8 77 9 460
2017 Visible minority 44 20 11 6 4 0 14 75 12 116
2017 Non-visible minority 48 24 10 4 4 0 10 80 9 467

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 34 15 10 11 1 2 63 21 93
2018 Non-visible minority 39 26 17 9 9 0 1 65 18 459
2017 Visible minority 28 27 22 12 6 0 4 58 19 114
2017 Non-visible minority 31 30 23 9 6 0 1 61 15 466

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 32 27 8 5 1 3 58 14 91
2018 Non-visible minority 25 32 23 12 5 1 1 59 17 460
2017 Visible minority 26 25 17 18 7 3 4 55 27 115
2017 Non-visible minority 26 31 24 9 6 2 2 59 16 466

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 33 22 14 9 0 2 54 23 90
2018 Non-visible minority 24 32 24 13 5 1 2 57 18 460
2017 Visible minority 28 20 23 17 6 1 4 51 25 115
2017 Non-visible minority 20 32 25 13 7 1 2 54 21 466

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 27 27 18 7 0 2 46 26 92
2018 Non-visible minority 30 31 21 13 6 0 1 61 19 460
2017 Visible minority 21 32 15 21 5 1 4 56 28 115
2017 Non-visible minority 26 30 23 13 7 0 2 57 20 468

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 26 21 10 8 0 2 59 19 91
2018 Non-visible minority 34 29 18 13 5 0 1 64 18 461
2017 Visible minority 34 27 21 9 4 0 4 64 13 115
2017 Non-visible minority 31 32 19 10 6 0 2 65 16 466

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 25 9 7 1 1 6 82 9 89
2018 Non-visible minority 56 20 12 5 5 0 2 77 11 458
2017 Visible minority 58 22 12 4 2 0 4 82 5 116
2017 Non-visible minority 50 22 13 7 6 0 1 74 13 468

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 63 8 6 2 7 2 11 83 11 90
2018 Non-visible minority 73 14 3 2 2 1 6 93 4 457

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 57 15 10 3 7 2 5 78 11 91
2018 Non-visible minority 69 13 7 2 3 0 5 87 6 461
2017 Visible minority 59 17 6 7 7 2 2 79 15 116
2017 Non-visible minority 73 14 4 3 3 0 3 90 6 467

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 22 8 0 2 0 6 89 2 93
2018 Non-visible minority 57 25 9 4 3 0 1 83 7 459
2017 Visible minority 46 24 14 9 3 1 4 74 12 116
2017 Non-visible minority 56 27 8 4 3 0 2 85 7 465

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 60 13 13 3 8 1 3 75 11 92
2018 Non-visible minority 57 18 11 6 5 0 2 77 12 460
2017 Visible minority 50 13 17 10 5 0 4 66 16 116
2017 Non-visible minority 61 20 9 4 4 0 2 83 8 466

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 66 10 6 0 1 0 18 91 1 91
2018 Non-visible minority 52 11 7 3 2 0 26 85 6 460
2017 Visible minority 53 6 6 2 3 0 31 85 6 116
2017 Non-visible minority 52 12 6 3 0 0 27 87 4 467

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 17 10 1 0 0 10 88 1 93
2018 Non-visible minority 66 18 6 2 1 0 7 91 3 460
2017 Visible minority 63 15 6 5 1 0 10 87 7 114
2017 Non-visible minority 71 16 5 1 0 0 6 93 1 466

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 64 14 11 1 4 0 6 83 6 93
2018 Non-visible minority 77 11 3 2 2 0 5 93 4 459
2017 Visible minority 57 9 12 4 6 2 11 75 12 116
2017 Non-visible minority 74 13 4 3 2 0 4 91 5 467

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 28 14 4 4 0 4 78 8 93
2018 Non-visible minority 44 31 16 4 3 0 3 77 7 459
2017 Visible minority 42 31 15 3 4 0 6 76 8 116
2017 Non-visible minority 44 31 16 5 2 0 2 77 7 466

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 34 33 13 2 0 1 52 15 93
2018 Non-visible minority 16 34 34 12 4 0 0 50 16 459
2017 Visible minority 10 29 48 7 4 0 2 40 12 116
2017 Non-visible minority 10 33 37 16 4 0 0 43 20 467

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 10 50 25 7 0 2 32 17 93
2018 Non-visible minority 9 20 33 25 12 0 1 37 29 455
2017 Visible minority 9 8 49 20 11 2 1 32 18 115
2017 Non-visible minority 6 21 38 25 9 0 1 34 27 466
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 30 18 2 23 3 2 24 76 93
2018 Non-visible minority 25 20 25 15 11 2 1 26 74 459
2017 Visible minority 22 25 26 9 10 5 3 24 76 115
2017 Non-visible minority 24 26 21 13 13 3 1 25 75 468

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 23 66
2018 Non-visible minority 19 332
2017 Visible minority 26 77
2017 Non-visible minority 18 338

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 42 66
2018 Non-visible minority 41 332
2017 Visible minority 48 77
2017 Non-visible minority 37 338

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 66
2018 Non-visible minority 27 332
2017 Visible minority 27 77
2017 Non-visible minority 20 338

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 66
2018 Non-visible minority 35 332
2017 Visible minority 36 77
2017 Non-visible minority 43 338

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 66
2018 Non-visible minority 7 332
2017 Visible minority 5 77
2017 Non-visible minority 7 338

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 43 66
2018 Non-visible minority 35 332

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 66
2018 Non-visible minority 40 332
2017 Visible minority 43 77
2017 Non-visible minority 46 338

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 3 42 26 9 6 14 60
2018 Non-visible minority 2 42 24 8 8 15 321
2017 Visible minority 12 42 18 8 10 12 79
2017 Non-visible minority 5 50 19 8 7 10 327

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 26 74 65
2018 Non-visible minority 23 77 330

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 15 14 12 13 2 7 58 27 93
2018 Non-visible minority 31 17 15 13 17 0 8 51 32 460

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 24 20 17 14 1 9 43 34 66
2018 Non-visible minority 14 24 17 20 16 2 7 42 40 331
2017 Visible minority 11 26 23 12 14 0 14 43 30 81
2017 Non-visible minority 13 21 12 21 18 3 11 40 46 339

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 1 14 20 19 37 1 7 17 61 66
2018 Non-visible minority 2 8 17 21 44 2 7 11 71 332
2017 Visible minority 3 13 18 13 38 1 14 19 60 81
2017 Non-visible minority 1 6 9 19 52 2 10 8 81 336
Report a problem or mistake on this page
Date modified: