2018 Public Service Employee Survey Results by Theme for the Public Service Commission of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 40 10 6 8 0 0 76 14 50
2018 CS-01 31 54 0 8 8 0 0 85 15 13
2018 CS-02 39 28 17 11 6 0 0 67 17 18
2017 CS 38 38 13 2 9 0 0 76 12 55
2017 CS-01 46 38 0 8 8 0 0 84 16 15
2017 CS-02 30 45 13 0 13 0 0 75 13 16
2017 CS-03 36 29 29 0 7 0 0 64 7 14
2014 CS 33 49 9 7 2 0 0 81 9 43
2014 CS-02 38 38 15 0 8 0 0 77 8 13
2014 CS-03 29 53 6 12 0 0 0 82 12 17
2011 CS 44 37 8 6 5 0 0 81 11 63
2011 CS-02 36 32 12 12 8 0 0 68 20 25
2011 CS-03 43 43 9 0 4 0 0 87 4 23
2008 CS 48 29 21 2 0 0 0 77 2 56
2008 CS-02 65 15 15 5 0 0 0 80 5 20
2008 CS-03 33 44 22 0 0 0 0 78 0 18

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 30 16 10 8 0 0 66 18 50
2018 CS-01 38 31 15 8 8 0 0 69 15 13
2018 CS-02 33 28 17 17 6 0 0 61 22 18
2017 CS 29 36 11 9 15 0 0 65 24 55
2017 CS-01 26 33 6 14 21 0 0 59 35 15
2017 CS-02 31 44 6 6 13 0 0 75 19 16
2017 CS-03 21 29 29 7 14 0 0 50 21 14

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 50 26 12 10 2 0 0 76 12 50
2018 CS-01 46 31 15 0 8 0 0 77 8 13
2018 CS-02 50 17 22 11 0 0 0 67 11 18
2017 CS 60 22 6 6 4 2 0 84 10 53
2017 CS-01 78 6 0 8 0 8 0 91 9 15
2017 CS-02 61 26 0 7 7 0 0 87 13 15
2017 CS-03 50 36 7 7 0 0 0 86 7 14
2014 CS 67 26 7 0 0 0 0 93 0 43
2014 CS-02 62 31 8 0 0 0 0 92 0 13
2014 CS-03 65 24 12 0 0 0 0 88 0 17
2011 CS 60 34 2 5 0 0 0 94 5 62
2011 CS-02 46 46 0 8 0 0 0 92 8 24
2011 CS-03 65 26 4 4 0 0 0 91 4 23

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 36 16 6 4 0 0 74 10 50
2018 CS-01 31 62 8 0 0 0 0 92 0 13
2018 CS-02 39 22 28 11 0 0 0 61 11 18
2017 CS 46 32 11 2 10 0 0 78 11 54
2017 CS-01 52 27 12 0 8 0 0 80 8 15
2017 CS-02 49 32 6 0 13 0 0 81 13 16
2017 CS-03 36 36 14 7 7 0 0 71 14 14
2014 CS 37 47 12 5 0 0 0 84 5 43
2014 CS-02 46 31 15 8 0 0 0 77 8 13
2014 CS-03 35 47 12 6 0 0 0 82 6 17
2011 CS 49 40 5 5 2 0 0 89 6 63
2011 CS-02 40 44 8 4 4 0 0 84 8 25
2011 CS-03 52 39 4 4 0 0 0 91 4 23
2008 CS 55 38 7 0 0 0 0 93 0 56
2008 CS-02 75 20 5 0 0 0 0 95 0 20
2008 CS-03 39 50 11 0 0 0 0 89 0 18

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 34 10 12 6 0 0 72 18 50
2018 CS-01 62 15 8 8 8 0 0 77 15 13
2018 CS-02 33 44 6 17 0 0 0 78 17 18
2017 CS 25 36 11 15 13 0 0 61 28 54
2017 CS-01 26 41 14 13 7 0 0 67 20 15
2017 CS-02 39 27 7 14 14 0 0 66 27 15
2017 CS-03 7 29 14 29 21 0 0 36 50 14
2014 CS 30 37 21 7 2 2 0 69 10 43
2014 CS-02 23 23 38 8 8 0 0 46 15 13
2014 CS-03 29 35 24 6 0 6 0 69 6 17
2011 CS 30 33 22 11 2 0 2 65 13 63
2011 CS-02 28 40 16 12 0 0 4 71 13 25
2011 CS-03 17 30 35 13 4 0 0 48 17 23

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 38 16 8 6 0 0 70 14 50
2018 CS-01 31 46 15 0 8 0 0 77 8 13
2018 CS-02 33 39 11 17 0 0 0 72 17 18
2017 CS 32 22 22 11 11 0 2 55 23 55
2017 CS-01 33 27 6 21 7 0 7 64 29 15
2017 CS-02 43 19 25 0 13 0 0 62 13 16
2017 CS-03 14 14 36 21 14 0 0 28 36 14
2014 CS 28 49 16 5 2 0 0 77 7 43
2014 CS-02 23 38 23 8 8 0 0 62 15 13
2014 CS-03 29 47 24 0 0 0 0 76 0 17
2011 CS 30 41 16 10 2 0 2 73 11 63
2011 CS-02 24 44 16 12 0 0 4 71 13 25
2011 CS-03 26 39 17 13 4 0 0 65 17 23
2008 CS 42 33 14 9 0 2 0 77 9 57
2008 CS-02 50 30 10 10 0 0 0 80 10 20
2008 CS-03 32 37 21 5 0 5 0 72 6 19

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 28 22 12 8 4 0 56 21 50
2018 CS-01 31 15 31 8 8 8 0 50 17 13
2018 CS-02 28 28 17 17 6 6 0 59 24 18
2017 CS 32 13 18 17 17 2 2 47 34 55
2017 CS-01 33 34 12 7 14 0 0 67 21 15
2017 CS-02 43 13 6 13 19 6 0 59 34 16
2017 CS-03 21 0 21 29 21 0 7 23 54 14
2014 CS 29 31 14 14 12 0 0 60 26 42
2014 CS-02 23 23 15 23 15 0 0 46 38 13
2014 CS-03 31 44 13 0 13 0 0 75 13 16
2011 CS 29 27 25 5 11 2 2 57 16 63
2011 CS-02 24 36 20 0 16 0 4 63 17 25
2011 CS-03 22 26 30 4 13 4 0 50 18 23
2008 CS 49 26 11 9 4 2 0 77 13 57
2008 CS-02 75 15 5 5 0 0 0 90 5 20
2008 CS-03 26 37 16 11 5 5 0 67 17 19
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 42 28 12 8 8 0 2 71 16 50
2018 CS-01 46 31 8 0 8 0 8 83 8 13
2018 CS-02 44 33 6 11 6 0 0 78 17 18
2017 CS 50 20 18 6 4 2 0 72 10 55
2017 CS-01 46 20 20 14 0 0 0 65 14 15
2017 CS-02 68 13 6 6 0 6 0 86 7 16
2017 CS-03 36 14 36 0 14 0 0 50 14 14
2014 CS 40 28 9 9 5 7 2 74 15 43
2014 CS-02 31 15 8 23 15 8 0 50 42 13
2014 CS-03 47 41 6 0 0 6 0 94 0 17
2011 CS 38 29 16 5 6 2 5 71 12 63
2011 CS-02 32 24 20 8 4 4 8 64 14 25
2011 CS-03 39 30 17 4 4 0 4 73 9 23
2008 CS 42 40 7 5 5 0 0 82 11 57
2008 CS-02 60 30 10 0 0 0 0 90 0 20
2008 CS-03 42 42 0 11 5 0 0 84 16 19

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 20 29 4 8 0 2 58 13 49
2018 CS-01 38 15 23 0 15 0 8 58 17 13
2018 CS-02 39 22 33 0 6 0 0 61 6 18
2017 CS 47 24 15 8 7 0 0 70 15 55
2017 CS-01 46 26 20 8 0 0 0 72 8 15
2017 CS-02 62 19 6 6 6 0 0 81 13 16
2017 CS-03 21 29 21 14 14 0 0 50 29 14
2014 CS 40 26 16 14 5 0 0 65 19 43
2014 CS-02 31 15 15 31 8 0 0 46 38 13
2014 CS-03 47 47 6 0 0 0 0 94 0 17
2011 CS 43 27 14 10 3 2 2 72 13 63
2011 CS-02 40 16 20 12 4 4 4 61 17 25
2011 CS-03 39 39 17 0 4 0 0 78 4 23
2008 CS 32 42 18 5 4 0 0 74 9 57
2008 CS-02 45 35 20 0 0 0 0 80 0 20
2008 CS-03 26 47 16 5 5 0 0 74 11 19

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 28 16 12 2 0 2 69 14 50
2018 CS-01 46 15 23 8 0 0 8 67 8 13
2018 CS-02 44 33 11 6 6 0 0 78 11 18
2017 CS 50 22 15 5 8 0 0 72 13 55
2017 CS-01 65 6 14 7 8 0 0 71 14 15
2017 CS-02 68 13 13 6 0 0 0 81 6 16
2017 CS-03 14 43 21 7 14 0 0 57 21 14
2014 CS 40 35 19 2 5 0 0 74 7 43
2014 CS-02 31 23 31 8 8 0 0 54 15 13
2014 CS-03 59 24 18 0 0 0 0 82 0 17

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 36 20 6 2 6 0 70 9 50
2018 CS-01 31 38 15 0 0 15 0 82 0 13
2018 CS-02 33 39 28 0 0 0 0 72 0 18
2017 CS 27 35 16 9 9 2 2 64 19 55
2017 CS-01 41 27 6 13 0 7 7 78 15 15
2017 CS-02 17 45 13 0 25 0 0 62 25 16
2017 CS-03 14 21 36 21 7 0 0 36 29 14
2014 CS 19 33 23 5 2 19 0 63 9 43
2014 CS-02 15 15 23 15 8 23 0 40 30 13
2014 CS-03 18 47 18 0 0 18 0 79 0 17
2011 CS 17 27 21 19 6 8 2 49 28 63
2011 CS-02 4 40 20 12 4 16 4 55 20 25
2011 CS-03 9 30 26 22 9 4 0 41 32 23

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 34 14 14 6 0 0 66 20 50
2018 CS-01 46 46 8 0 0 0 0 92 0 13
2018 CS-02 28 33 11 22 6 0 0 61 28 18
2017 CS 27 29 12 13 16 0 2 58 30 55
2017 CS-01 34 27 12 0 20 0 7 66 21 15
2017 CS-02 30 32 0 13 25 0 0 62 38 16
2017 CS-03 14 14 29 29 14 0 0 28 43 14
2014 CS 12 47 23 12 5 2 0 60 17 43
2014 CS-02 8 31 23 23 15 0 0 38 38 13
2014 CS-03 12 53 24 12 0 0 0 65 12 17
2011 CS 17 25 22 24 8 2 2 44 33 63
2011 CS-02 8 24 24 24 12 4 4 35 39 25
2011 CS-03 9 39 22 26 4 0 0 48 30 23
2008 CS 32 25 16 12 11 5 0 59 24 57
2008 CS-02 35 15 25 5 5 15 0 59 12 20
2008 CS-03 26 37 16 11 11 0 0 63 21 19

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 16 33 22 18 8 2 0 50 27 49
2018 CS-02 22 17 22 28 11 0 0 39 39 18
2017 CS 16 31 18 13 18 2 2 49 33 54
2017 CS-01 13 35 19 0 20 7 7 56 23 15
2017 CS-02 30 19 6 19 25 0 0 49 45 16
2017 CS-03 0 21 36 21 21 0 0 21 43 14
2014 CS 14 30 19 9 9 19 0 54 23 43
2014 CS-02 8 31 15 15 23 8 0 42 42 13
2014 CS-03 18 24 24 6 6 24 0 54 15 17
2011 CS 11 32 17 24 11 3 2 45 37 63
2011 CS-02 0 32 20 24 16 4 4 35 43 25
2011 CS-03 9 35 17 26 9 4 0 45 36 23
2008 CS 11 28 28 18 7 9 0 42 27 57
2008 CS-02 10 25 50 5 0 10 0 39 6 20
2008 CS-03 16 32 21 16 5 11 0 53 24 19

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 26 24 22 8 2 0 45 31 50
2018 CS-01 23 46 23 0 0 8 0 75 0 13
2018 CS-02 22 22 17 33 6 0 0 44 39 18
2017 CS 22 24 20 13 16 4 2 48 31 55
2017 CS-01 13 27 6 13 20 14 7 51 41 15
2017 CS-02 31 37 0 6 25 0 0 68 32 16
2017 CS-03 7 0 57 21 14 0 0 7 36 14
2014 CS 10 40 17 12 14 7 0 54 28 42
2014 CS-02 8 8 31 23 31 0 0 15 54 13
2014 CS-03 6 53 12 6 6 18 0 71 14 17
2011 CS 16 40 13 16 13 2 2 57 30 63
2011 CS-02 8 44 16 8 16 4 4 57 26 25
2011 CS-03 17 39 13 17 13 0 0 57 30 23
2008 CS 18 42 16 16 7 2 0 61 23 57
2008 CS-02 20 40 25 10 5 0 0 60 15 20
2008 CS-03 21 32 5 32 5 5 0 56 39 19
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 20 32 6 10 0 0 52 16 50
2018 CS-01 31 8 46 8 8 0 0 38 15 13
2018 CS-02 39 22 28 6 6 0 0 61 11 18
2017 CS 34 26 20 11 9 0 0 60 20 55
2017 CS-01 33 33 14 14 7 0 0 65 20 15
2017 CS-02 43 19 19 6 13 0 0 62 19 16
2017 CS-03 28 14 29 21 7 0 0 43 29 14
2014 CS 23 51 9 9 7 0 0 74 16 43
2014 CS-02 23 54 15 0 8 0 0 77 8 13
2014 CS-03 24 41 12 18 6 0 0 65 24 17
2011 CS 30 35 14 14 6 0 0 65 21 63
2011 CS-02 28 36 12 12 12 0 0 64 24 25
2011 CS-03 30 30 26 9 4 0 0 61 13 23

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 26 22 22 6 0 0 50 28 50
2018 CS-01 23 38 23 8 8 0 0 62 15 13
2018 CS-02 39 22 11 28 0 0 0 61 28 18
2017 CS 18 40 14 19 9 0 0 58 28 55
2017 CS-01 26 20 12 27 14 0 0 46 42 15
2017 CS-02 18 56 6 13 6 0 0 75 19 16
2017 CS-03 0 43 29 14 14 0 0 43 29 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 26 22 6 6 26 0 54 16 50
2018 CS-01 0 15 38 0 8 38 0 25 13 13
2018 CS-02 6 28 17 6 6 39 0 55 18 18
2017 CS 14 18 26 15 11 12 4 39 31 55
2017 CS-01 13 20 20 7 21 13 7 41 34 15
2017 CS-02 12 6 25 19 6 31 0 26 37 16
2017 CS-03 7 14 43 14 14 0 7 23 31 14
2014 CS 7 14 33 7 26 9 5 24 38 43
2014 CS-02 8 15 31 8 31 8 0 25 42 13
2014 CS-03 6 12 29 12 24 12 6 21 43 17

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 36 8 12 10 0 2 69 22 50
2018 CS-01 31 38 0 8 15 0 8 75 25 13
2018 CS-02 39 33 11 11 6 0 0 72 17 18
2017 CS 45 27 9 10 7 0 2 74 17 55
2017 CS-01 52 7 12 22 0 0 7 63 24 15
2017 CS-02 55 32 6 0 6 0 0 87 6 16
2017 CS-03 21 36 14 14 14 0 0 57 29 14
2014 CS 37 35 12 9 7 0 0 72 16 43
2014 CS-02 38 23 8 8 23 0 0 62 31 13
2014 CS-03 35 47 12 6 0 0 0 82 6 17
2011 CS 32 37 14 11 5 0 2 69 16 63
2011 CS-02 24 36 16 12 8 0 4 63 21 25
2011 CS-03 35 39 13 9 4 0 0 74 13 23
2008 CS 25 54 9 5 7 0 0 79 12 57
2008 CS-02 35 50 10 5 0 0 0 85 5 20
2008 CS-03 21 58 11 5 5 0 0 79 11 19

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 21 29 0 0 7 7 67 0 14
2017 CS 33 34 28 0 6 0 0 67 6 18
2014 CS 25 33 17 8 0 0 17 70 10 12

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 40 20 10 8 0 0 62 18 50
2018 CS-01 8 15 46 23 8 0 0 23 31 13
2018 CS-02 28 50 6 11 6 0 0 78 17 18
2017 CS 31 42 11 9 5 0 2 74 15 55
2017 CS-01 20 41 14 12 7 0 7 64 20 15
2017 CS-02 38 43 6 6 6 0 0 81 13 16
2017 CS-03 21 36 21 14 7 0 0 57 21 14
2014 CS 21 49 12 14 5 0 0 70 19 43
2014 CS-02 31 54 8 0 8 0 0 85 8 13
2014 CS-03 12 47 12 24 6 0 0 59 29 17
2011 CS 37 35 11 10 6 0 2 73 16 63
2011 CS-02 36 32 8 12 8 0 4 71 21 25
2011 CS-03 30 39 22 4 4 0 0 70 9 23
2008 CS 35 46 12 7 0 0 0 81 7 57
2008 CS-02 30 45 15 10 0 0 0 75 10 20
2008 CS-03 32 53 11 5 0 0 0 84 5 19

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 42 38 12 6 2 0 0 80 8 50
2018 CS-01 31 46 15 8 0 0 0 77 8 13
2018 CS-02 44 33 22 0 0 0 0 78 0 18
2017 CS 56 22 18 0 4 0 0 78 4 55
2017 CS-01 46 26 20 0 8 0 0 72 8 15
2017 CS-02 75 13 6 0 6 0 0 87 6 16
2017 CS-03 43 29 29 0 0 0 0 71 0 14
2014 CS 40 44 7 7 2 0 0 84 9 43
2014 CS-02 46 31 8 8 8 0 0 77 15 13
2014 CS-03 35 41 12 12 0 0 0 76 12 17
2011 CS 49 41 3 2 5 0 0 90 6 63
2011 CS-02 56 28 4 0 12 0 0 84 12 25
2011 CS-03 43 48 4 4 0 0 0 91 4 23
2008 CS 39 46 14 0 2 0 0 84 2 57
2008 CS-02 45 45 10 0 0 0 0 90 0 20
2008 CS-03 42 37 21 0 0 0 0 79 0 19

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 34 8 10 4 0 0 78 14 50
2018 CS-01 31 54 0 15 0 0 0 85 15 13
2018 CS-02 50 22 17 11 0 0 0 72 11 18
2017 CS 46 37 11 0 6 0 0 83 6 54
2017 CS-01 26 46 14 0 14 0 0 72 14 15
2017 CS-02 59 27 7 0 7 0 0 86 7 15
2017 CS-03 43 43 14 0 0 0 0 86 0 14
2014 CS 51 37 5 7 0 0 0 88 7 43
2014 CS-02 54 38 0 8 0 0 0 92 8 13
2014 CS-03 47 35 12 6 0 0 0 82 6 17
2011 CS 54 33 3 6 2 0 2 89 8 63
2011 CS-02 52 32 4 4 4 0 4 88 8 25
2011 CS-03 43 39 4 13 0 0 0 83 13 23
2008 CS 47 47 2 4 0 0 0 95 4 57
2008 CS-02 60 30 5 5 0 0 0 90 5 20
2008 CS-03 53 47 0 0 0 0 0 100 0 19

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 35 25 8 10 2 0 55 19 48
2018 CS-01 8 38 31 15 8 0 0 46 23 13
2018 CS-02 22 28 33 6 6 6 0 53 12 18
2017 CS 31 22 24 9 7 4 4 57 18 55
2017 CS-01 21 26 14 13 7 13 7 59 24 15
2017 CS-02 36 13 25 13 6 0 6 52 20 16
2017 CS-03 28 14 43 0 14 0 0 43 14 14
2014 CS 14 47 16 12 9 2 0 62 21 43
2014 CS-02 15 31 23 15 15 0 0 46 31 13
2014 CS-03 12 47 18 12 6 6 0 63 19 17
2011 CS 21 37 16 10 14 0 3 59 25 63
2011 CS-02 20 20 16 16 20 0 8 43 39 25
2011 CS-03 17 48 22 4 9 0 0 65 13 23
2008 CS 26 39 21 9 4 2 0 66 13 57
2008 CS-02 40 30 20 5 0 5 0 74 5 20
2008 CS-03 32 47 21 0 0 0 0 79 0 19

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 20 14 14 27 2 0 44 42 49
2018 CS-01 15 23 31 8 23 0 0 38 31 13
2018 CS-02 39 6 17 11 22 6 0 47 35 18
2017 CS 29 9 11 9 38 4 0 39 49 55
2017 CS-01 41 0 20 0 33 7 0 43 35 15
2017 CS-02 30 13 6 13 32 6 0 46 48 16
2017 CS-03 21 7 7 0 64 0 0 28 64 14
2014 CS 5 28 7 16 35 7 2 36 56 43
2014 CS-02 0 8 0 31 62 0 0 8 92 13
2014 CS-03 6 29 18 12 18 12 6 43 36 17
2011 CS 13 16 8 30 30 0 3 30 62 63
2011 CS-02 4 16 4 36 36 0 4 21 75 25
2011 CS-03 22 9 13 22 30 0 4 32 55 23
2008 CS 14 32 11 18 25 2 0 46 43 57
2008 CS-02 25 20 10 20 20 5 0 47 42 20
2008 CS-03 11 26 11 16 37 0 0 37 53 19

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 30 14 12 6 0 0 68 18 50
2018 CS-01 38 15 31 8 8 0 0 54 15 13
2018 CS-02 33 39 11 17 0 0 0 72 17 18
2017 CS 33 30 17 9 11 0 0 62 20 54
2017 CS-01 33 20 29 12 7 0 0 52 19 15
2017 CS-02 30 51 0 6 13 0 0 81 19 16
2017 CS-03 28 14 29 14 14 0 0 43 29 14
2014 CS 30 40 9 14 7 0 0 70 21 43
2014 CS-02 31 23 15 23 8 0 0 54 31 13
2014 CS-03 29 41 12 12 6 0 0 71 18 17
2011 CS 32 44 10 6 8 0 0 76 14 63
2011 CS-02 28 36 20 8 8 0 0 64 16 25
2011 CS-03 26 52 4 9 9 0 0 78 17 23

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 32 46 6 10 6 0 0 78 16 50
2018 CS-01 46 38 0 8 8 0 0 85 15 13
2018 CS-02 28 44 6 17 6 0 0 72 22 18
2017 CS 40 22 15 6 17 0 0 62 23 54
2017 CS-01 46 13 0 20 21 0 0 59 41 15
2017 CS-02 36 45 6 0 13 0 0 81 13 16
2017 CS-03 28 14 36 0 21 0 0 43 21 14
2014 CS 30 40 12 16 2 0 0 70 19 43
2014 CS-02 38 38 8 15 0 0 0 77 15 13
2014 CS-03 24 47 12 12 6 0 0 71 18 17

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 48 20 4 4 0 0 72 8 50
2018 CS-01 23 38 31 0 8 0 0 62 8 13
2018 CS-02 22 56 17 6 0 0 0 78 6 18
2017 CS 35 30 15 13 8 0 0 65 21 54
2017 CS-01 33 41 6 13 8 0 0 73 21 15
2017 CS-02 36 38 6 13 6 0 0 75 19 16
2017 CS-03 28 7 36 14 14 0 0 36 29 14
2014 CS 30 37 19 7 7 0 0 67 14 43
2014 CS-02 38 15 8 23 15 0 0 54 38 13
2014 CS-03 29 47 18 0 6 0 0 76 6 17
2011 CS 39 40 8 8 3 0 2 80 11 62
2011 CS-02 32 40 12 12 0 0 4 75 13 25
2011 CS-03 39 43 4 4 9 0 0 83 13 23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 25 33 25 13 2 2 0 60 15 48
2018 CS-01 8 46 38 0 8 0 0 54 8 13
2018 CS-02 41 18 24 12 0 6 0 63 13 17
2017 CS 29 25 26 11 9 0 0 54 20 55
2017 CS-01 47 20 20 7 7 0 0 67 13 15
2017 CS-02 36 19 13 25 6 0 0 55 32 16
2017 CS-03 7 29 36 7 21 0 0 36 29 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 42 28 10 18 2 0 0 70 20 50
2018 CS-01 31 54 8 0 8 0 0 85 8 13
2018 CS-02 50 22 11 17 0 0 0 72 17 18
2017 CS 33 31 22 4 9 0 0 65 13 54
2017 CS-01 41 33 20 0 7 0 0 73 7 15
2017 CS-02 39 41 7 0 14 0 0 80 14 15
2017 CS-03 21 21 43 14 0 0 0 43 14 14
2014 CS 37 37 16 7 2 0 0 74 9 43
2014 CS-02 46 31 23 0 0 0 0 77 0 13
2014 CS-03 29 47 6 12 6 0 0 76 18 17
2011 CS 32 51 3 6 6 0 2 84 13 63
2011 CS-02 32 52 4 4 8 0 0 84 12 25
2011 CS-03 30 48 4 9 4 0 4 82 14 23

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 29 22 16 6 0 0 55 22 49
2018 CS-02 44 39 11 0 6 0 0 83 6 18
2017 CS 33 29 16 14 5 2 0 63 20 55
2017 CS-01 48 20 12 13 7 0 0 68 20 15
2017 CS-02 50 38 12 0 0 0 0 88 0 16
2017 CS-03 14 36 7 28 7 7 0 54 38 14
2014 CS 47 30 14 9 0 0 0 77 9 43
2014 CS-02 54 23 23 0 0 0 0 77 0 13
2014 CS-03 35 41 6 18 0 0 0 76 18 17
2011 CS 29 44 19 5 3 0 0 73 8 63
2011 CS-02 52 32 16 0 0 0 0 84 0 25
2011 CS-03 17 57 13 9 4 0 0 74 13 23
2008 CS 26 53 14 4 2 0 2 80 5 57
2008 CS-02 35 55 5 0 0 0 5 95 0 20
2008 CS-03 26 58 11 5 0 0 0 84 5 19

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 44 22 34 50
2018 CS-01 46 8 46 13
2018 CS-02 33 28 39 18
2017 CS 29 33 38 55
2017 CS-01 21 39 40 15
2017 CS-02 31 32 37 16
2017 CS-03 36 28 36 14
2014 CS 30 44 26 43
2014 CS-02 46 23 31 13
2014 CS-03 29 41 29 17
2011 CS 24 44 32 63
2011 CS-02 32 44 24 25
2011 CS-03 17 43 39 23

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CS 9 32 50 5 0 5 22
2017 CS 12 12 70 0 0 6 16
2014 CS 8 15 69 8 9999 0 13
2011 CS 27 7 60 0 9999 7 15
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 40 36 14 6 4 0 0 76 10 50
2018 CS-01 46 23 15 8 8 0 0 69 15 13
2018 CS-02 33 39 17 6 6 0 0 72 11 18
2017 CS 31 33 18 13 6 0 0 63 19 55
2017 CS-01 33 13 32 14 8 0 0 46 22 15
2017 CS-02 30 51 0 6 13 0 0 81 19 16
2017 CS-03 28 21 29 21 0 0 0 50 21 14
2014 CS 44 33 12 12 0 0 0 77 12 43
2014 CS-02 62 23 15 0 0 0 0 85 0 13
2014 CS-03 35 29 18 18 0 0 0 65 18 17
2011 CS 43 48 5 3 2 0 0 90 5 63
2011 CS-02 36 48 8 8 0 0 0 84 8 25
2011 CS-03 35 57 4 0 4 0 0 91 4 23
2008 CS 46 45 5 2 2 0 0 91 4 56
2008 CS-02 50 40 5 5 0 0 0 90 5 20
2008 CS-03 39 56 6 0 0 0 0 94 0 18

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 25 44 17 8 4 2 0 70 13 48
2018 CS-01 38 31 15 0 8 8 0 75 8 13
2018 CS-02 29 47 18 6 0 0 0 76 6 17
2017 CS 25 34 23 11 4 2 0 61 15 55
2017 CS-01 41 26 19 8 0 7 0 71 8 15
2017 CS-02 31 37 19 13 0 0 0 68 13 16
2017 CS-03 0 28 50 14 7 0 0 28 21 14
2014 CS 26 30 23 19 0 2 0 57 19 43
2014 CS-02 31 23 31 15 0 0 0 54 15 13
2014 CS-03 24 24 24 24 0 6 0 50 25 17
2011 CS 33 43 14 6 2 0 2 77 8 63
2011 CS-02 28 52 16 0 0 0 4 83 0 25
2011 CS-03 35 35 13 13 4 0 0 70 17 23

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 38 34 6 2 0 2 8 57 50
2018 CS-01 8 38 46 0 8 0 0 8 46 13
2018 CS-02 22 28 39 11 0 0 0 11 50 18
2017 CS 15 33 30 13 6 2 2 19 50 54
2017 CS-01 7 21 29 22 14 7 0 39 30 14
2017 CS-02 19 25 37 12 6 0 0 18 45 16
2017 CS-03 21 43 29 0 0 0 7 0 69 14
2014 CS 16 23 51 7 2 0 0 9 40 43
2014 CS-02 8 38 46 0 8 0 0 8 46 13
2014 CS-03 29 12 47 12 0 0 0 12 41 17
2011 CS 14 27 35 13 6 2 3 20 43 63
2011 CS-02 12 12 44 8 16 4 4 26 26 25
2011 CS-03 17 35 26 17 0 0 4 18 55 23
2008 CS 4 30 49 12 4 0 2 16 34 57
2008 CS-02 10 20 40 20 5 0 5 26 32 20
2008 CS-03 0 32 53 11 5 0 0 16 32 19

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 24 26 12 6 2 4 19 53 50
2018 CS-01 23 8 23 15 15 8 8 36 36 13
2018 CS-02 22 22 39 11 6 0 0 17 44 18
2017 CS 15 30 19 11 13 6 5 28 51 53
2017 CS-01 7 28 15 7 22 14 7 37 44 14
2017 CS-02 13 38 6 13 18 6 5 35 58 16
2017 CS-03 29 21 29 14 0 0 7 15 54 14
2014 CS 14 28 26 28 5 0 0 33 42 43
2014 CS-02 8 62 8 23 0 0 0 23 69 13
2014 CS-03 24 18 35 18 6 0 0 24 41 17
2011 CS 6 22 30 27 8 2 5 37 31 63
2011 CS-02 4 16 28 28 16 4 4 48 22 25
2011 CS-03 9 26 26 26 4 0 9 33 38 23
2008 CS 2 16 33 32 14 2 2 47 18 57
2008 CS-02 0 10 35 40 10 0 5 53 11 20
2008 CS-03 0 16 32 32 16 5 0 50 17 19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 16 28 32 12 4 6 2 17 48 50
2018 CS-01 23 8 23 15 15 15 0 36 36 13
2018 CS-02 6 22 44 22 0 6 0 24 29 18
2017 CS 8 34 26 14 11 6 2 27 45 53
2017 CS-01 14 21 29 22 7 7 0 32 38 14
2017 CS-02 6 19 25 13 24 13 0 43 29 16
2017 CS-03 7 50 29 0 7 0 7 7 62 14
2014 CS 19 23 42 9 7 0 0 16 42 43
2014 CS-02 15 23 38 23 0 0 0 23 38 13
2014 CS-03 29 29 29 6 6 0 0 12 59 17
2011 CS 11 27 32 22 5 0 3 28 39 63
2011 CS-02 8 28 36 16 8 0 4 25 38 25
2011 CS-03 13 30 30 17 4 0 4 23 45 23
2008 CS 16 18 43 14 5 2 2 20 35 56
2008 CS-02 15 5 40 25 10 0 5 37 21 20
2008 CS-03 11 22 50 11 0 6 0 12 35 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 4 34 22 30 2 2 6 35 41 50
2018 CS-01 8 15 23 38 0 0 15 45 27 13
2018 CS-02 0 28 17 44 6 6 0 53 29 18
2017 CS 17 19 34 13 11 2 4 26 38 53
2017 CS-01 14 14 15 14 29 7 7 50 32 14
2017 CS-02 25 13 32 18 12 0 0 30 38 16
2017 CS-03 7 36 43 7 0 0 7 8 46 14
2014 CS 12 19 40 23 7 0 0 30 30 43
2014 CS-02 8 31 31 31 0 0 0 31 38 13
2014 CS-03 18 12 41 24 6 0 0 29 29 17
2011 CS 8 22 30 25 10 2 3 37 32 63
2011 CS-02 4 16 28 32 12 4 4 48 22 25
2011 CS-03 9 17 30 26 13 0 4 41 27 23
2008 CS 4 16 39 28 11 0 4 40 20 57
2008 CS-02 0 0 30 45 20 0 5 68 0 20
2008 CS-03 5 16 42 21 11 0 5 33 22 19

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 32 20 20 0 4 2 21 57 50
2018 CS-01 23 38 23 15 0 0 0 15 62 13
2018 CS-02 17 22 28 22 0 11 0 25 44 18
2017 CS 24 17 35 11 8 0 5 20 43 54
2017 CS-01 33 0 27 13 21 0 7 36 35 15
2017 CS-02 20 7 34 26 7 0 6 35 29 15
2017 CS-03 14 29 50 0 0 0 7 0 46 14
2014 CS 35 35 23 5 0 0 2 5 71 43
2014 CS-02 31 46 15 0 0 0 8 0 83 13
2014 CS-03 41 29 24 6 0 0 0 6 71 17
2011 CS 27 21 27 14 8 0 3 23 49 63
2011 CS-02 16 8 28 24 20 0 4 46 25 25
2011 CS-03 35 22 30 9 0 0 4 9 59 23
2008 CS 12 12 53 12 7 0 4 20 25 57
2008 CS-02 0 10 65 10 10 0 5 21 11 20
2008 CS-03 5 16 47 21 5 0 5 28 22 19

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 26 18 12 0 6 2 13 67 50
2018 CS-01 38 23 15 8 0 15 0 9 73 13
2018 CS-02 22 33 28 11 0 6 0 12 59 18
2017 CS 37 30 15 3 4 7 4 8 74 54
2017 CS-01 28 14 22 0 15 14 7 20 53 14
2017 CS-02 45 19 19 6 0 12 0 6 72 16
2017 CS-03 43 43 0 7 0 0 7 7 93 14
2014 CS 9 33 30 19 7 0 2 26 43 43
2014 CS-02 15 38 23 15 8 0 0 23 54 13
2014 CS-03 6 29 41 6 12 0 6 19 38 17
2011 CS 6 10 25 38 17 0 3 57 16 63
2011 CS-02 4 12 16 28 36 0 4 67 17 25
2011 CS-03 9 9 39 30 9 0 4 41 18 23
2008 CS 7 11 39 23 18 0 4 42 18 57
2008 CS-02 0 5 30 25 35 0 5 63 5 20
2008 CS-03 5 16 53 16 5 0 5 22 22 19

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 14 30 20 2 8 4 25 41 50
2018 CS-01 23 15 15 23 0 15 8 30 50 13
2018 CS-02 17 6 44 22 0 11 0 25 25 18
2017 CS 15 20 35 13 8 7 2 22 39 54
2017 CS-01 14 14 36 0 15 21 0 20 35 14
2017 CS-02 25 6 25 31 6 5 0 39 34 16
2017 CS-03 7 36 28 14 7 0 7 23 46 14
2014 CS 12 23 51 12 2 0 0 14 35 43
2014 CS-02 23 15 62 0 0 0 0 0 38 13
2014 CS-03 6 29 41 18 6 0 0 24 35 17

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 52 28 6 10 4 0 0 80 14 50
2018 CS-01 46 23 8 15 8 0 0 69 23 13
2018 CS-02 44 33 11 11 0 0 0 78 11 18
2017 CS 45 29 8 9 9 0 0 74 19 55
2017 CS-01 46 19 8 7 21 0 0 65 27 15
2017 CS-02 50 31 6 6 6 0 0 81 13 16
2017 CS-03 36 29 14 14 7 0 0 64 21 14
2014 CS 53 23 12 7 5 0 0 77 12 43
2014 CS-02 69 8 8 8 8 0 0 77 15 13
2014 CS-03 35 41 18 0 6 0 0 76 6 17

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 52 38 4 6 0 0 0 90 6 50
2018 CS-01 54 38 8 0 0 0 0 92 0 13
2018 CS-02 56 33 6 6 0 0 0 89 6 18
2017 CS 45 36 11 4 4 0 0 82 7 55
2017 CS-01 47 33 14 7 0 0 0 80 7 15
2017 CS-02 68 19 0 6 6 0 0 87 13 16
2017 CS-03 14 50 29 0 7 0 0 64 7 14
2014 CS 42 28 21 2 7 0 0 70 9 43
2014 CS-02 46 31 15 0 8 0 0 77 8 13
2014 CS-03 18 35 29 6 12 0 0 53 18 17

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 36 12 4 2 0 0 82 6 50
2018 CS-01 31 46 23 0 0 0 0 77 0 13
2018 CS-02 50 28 17 6 0 0 0 78 6 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 40 8 2 2 2 0 88 4 50
2018 CS-01 46 38 8 0 8 0 0 85 8 13
2018 CS-02 50 44 6 0 0 0 0 94 0 18
2017 CS 49 27 13 0 5 4 2 81 6 55
2017 CS-01 54 7 14 0 7 13 7 75 8 15
2017 CS-02 55 38 6 0 0 0 0 94 0 16
2017 CS-03 21 43 21 0 14 0 0 64 14 14
2014 CS 40 37 12 0 7 5 0 80 7 43
2014 CS-02 46 31 23 0 0 0 0 77 0 13
2014 CS-03 35 35 6 0 18 6 0 75 19 17

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 38 8 4 2 2 0 86 6 50
2018 CS-01 62 31 0 0 8 0 0 92 8 13
2018 CS-02 39 50 6 0 0 6 0 94 0 18
2017 CS 44 36 15 2 0 4 0 83 2 54
2017 CS-01 46 27 14 0 0 13 0 84 0 15
2017 CS-02 49 32 13 6 0 0 0 81 6 16
2017 CS-03 31 46 23 0 0 0 0 77 0 13
2014 CS 44 37 9 7 0 2 0 83 7 43
2014 CS-02 46 31 8 8 0 8 0 83 8 13
2014 CS-03 41 41 12 6 0 0 0 82 6 17
2011 CS 30 38 17 3 5 5 2 73 8 63
2011 CS-02 24 48 16 4 0 4 4 78 4 25
2011 CS-03 26 26 26 4 9 9 0 57 14 23

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 48 32 12 4 4 0 0 80 8 50
2018 CS-01 46 38 8 0 8 0 0 85 8 13
2018 CS-02 61 22 17 0 0 0 0 83 0 18
2017 CS 43 34 12 5 5 0 0 77 11 55
2017 CS-01 52 22 19 0 7 0 0 75 7 15
2017 CS-02 49 32 6 6 6 0 0 81 13 16
2017 CS-03 28 36 21 7 7 0 0 64 14 14
2014 CS 49 35 9 7 0 0 0 84 7 43
2014 CS-02 54 23 8 15 0 0 0 77 15 13
2014 CS-03 41 41 12 6 0 0 0 82 6 17
2011 CS 40 44 10 3 2 0 2 85 5 63
2011 CS-02 36 48 4 8 0 0 4 88 8 25
2011 CS-03 35 52 9 0 4 0 0 87 4 23
2008 CS 44 46 7 2 2 0 0 89 4 57
2008 CS-02 45 45 5 5 0 0 0 90 5 20
2008 CS-03 42 42 11 0 5 0 0 84 5 19

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 40 16 8 4 6 2 70 13 50
2018 CS-01 15 46 15 8 0 15 0 73 9 13
2018 CS-02 22 44 11 6 6 6 6 75 13 18
2017 CS 24 31 13 15 7 6 4 61 25 54
2017 CS-01 26 25 8 27 7 7 0 55 36 15
2017 CS-02 24 38 0 13 6 13 6 76 24 16
2017 CS-03 23 23 23 8 15 0 8 50 25 13
2014 CS 21 33 19 14 7 0 7 58 23 43
2014 CS-02 31 23 0 31 8 0 8 58 42 13
2014 CS-03 18 35 24 6 12 0 6 56 19 17

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 43 16 8 4 0 2 71 13 49
2018 CS-01 31 54 0 0 15 0 0 85 15 13
2018 CS-02 22 39 28 11 0 0 0 61 11 18
2017 CS 20 43 13 9 5 5 4 70 16 55
2017 CS-01 34 26 20 7 7 0 7 64 14 15
2017 CS-02 13 49 6 6 0 19 6 83 9 16
2017 CS-03 14 57 0 14 14 0 0 71 29 14
2014 CS 23 51 7 9 2 7 0 80 13 43
2014 CS-02 31 38 8 15 8 0 0 69 23 13
2014 CS-03 6 59 6 12 0 18 0 79 14 17
2011 CS 30 40 13 11 3 2 2 72 15 63
2011 CS-02 32 32 12 16 0 4 4 70 17 25
2011 CS-03 22 52 13 4 9 0 0 74 13 23
2008 CS 32 44 14 5 0 5 0 80 6 57
2008 CS-02 25 45 15 5 0 10 0 78 6 20
2008 CS-03 32 47 16 0 0 5 0 83 0 19

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 33 17 4 6 0 2 72 11 48
2018 CS-01 50 33 8 0 8 0 0 83 8 12
2018 CS-02 33 39 22 6 0 0 0 72 6 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 27 22 12 6 12 6 50 23 49
2018 CS-01 23 31 31 0 8 8 0 58 8 13
2018 CS-02 11 28 11 22 6 22 0 50 36 18
2017 CS 15 23 22 13 16 4 7 43 33 55
2017 CS-01 21 20 27 0 20 7 7 47 23 15
2017 CS-02 12 25 25 13 13 0 13 42 29 16
2017 CS-03 0 28 21 21 29 0 0 28 50 14
2014 CS 19 16 23 9 12 14 7 44 26 43
2014 CS-02 31 8 31 8 15 0 8 42 25 13
2014 CS-03 18 12 18 12 6 24 12 45 27 17
2011 CS 8 16 22 29 11 13 2 28 46 63
2011 CS-02 4 12 24 20 12 24 4 22 44 25
2011 CS-03 9 17 26 30 13 4 0 27 45 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 16 84 50
2018 CS-03 0 100 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 20 18 22 0 6 29 4 58 9 49
2018 CS-01 23 15 23 0 8 31 0 56 11 13
2018 CS-02 11 22 28 0 0 39 0 55 0 18
2017 CS 20 13 19 5 5 32 5 52 18 55
2017 CS-01 27 0 20 0 0 39 13 58 0 15
2017 CS-02 18 12 6 6 13 38 6 54 34 16
2017 CS-03 14 21 21 14 7 21 0 45 27 14
2014 CS 19 14 14 7 9 28 9 52 26 43
2014 CS-02 15 8 15 15 8 23 15 38 38 13
2014 CS-03 18 12 18 0 18 29 6 45 27 17

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 22 12 4 4 16 0 76 10 49
2018 CS-01 46 8 8 0 8 31 0 78 11 13
2018 CS-02 39 39 17 6 0 0 0 78 6 18
2017 CS 34 22 20 4 5 13 2 66 11 55
2017 CS-01 41 7 14 0 0 33 7 77 0 15
2017 CS-02 50 18 6 6 13 6 0 73 20 16
2017 CS-03 21 21 36 7 7 7 0 46 15 14
2014 CS 28 33 16 5 7 12 0 68 13 43
2014 CS-02 38 8 23 8 8 15 0 55 18 13
2014 CS-03 24 35 18 0 12 12 0 67 13 17
2011 CS 33 32 19 10 2 3 2 68 12 63
2011 CS-02 28 40 24 4 0 0 4 71 4 25
2011 CS-03 35 26 17 9 4 9 0 67 14 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 14 86 50
2018 CS-03 0 100 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 18 22 0 6 28 2 60 9 50
2018 CS-01 15 23 23 0 8 31 0 56 11 13
2018 CS-02 22 17 28 0 0 33 0 58 0 18
2017 CS 22 16 16 2 2 38 4 66 6 55
2017 CS-01 21 20 14 0 0 39 7 75 0 15
2017 CS-02 18 6 12 6 0 51 6 57 15 16
2017 CS-03 28 7 29 0 7 29 0 50 10 14
2014 CS 14 19 14 2 0 42 9 67 5 43
2014 CS-02 8 23 15 0 0 46 8 67 0 13
2014 CS-03 12 18 18 0 0 41 12 63 0 17

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 34 34 10 4 6 12 0 77 11 50
2018 CS-01 23 38 0 0 8 31 0 89 11 13
2018 CS-02 39 39 11 11 0 0 0 78 11 18
2017 CS 41 22 17 2 2 15 2 76 4 55
2017 CS-01 34 13 20 0 0 26 7 70 0 15
2017 CS-02 62 13 0 6 0 19 0 92 8 16
2017 CS-03 36 21 29 0 7 7 0 61 8 14
2014 CS 26 44 9 2 0 19 0 86 3 43
2014 CS-02 23 38 8 8 0 23 0 80 10 13
2014 CS-03 24 53 6 0 0 18 0 93 0 17
2011 CS 33 35 19 5 0 6 2 74 5 63
2011 CS-02 24 48 20 4 0 0 4 75 4 25
2011 CS-03 35 26 22 4 0 13 0 70 5 23
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 40 10 10 0 2 2 79 10 50
2018 CS-01 31 38 8 8 0 8 8 82 9 13
2018 CS-02 44 39 6 11 0 0 0 83 11 18
2017 CS 54 22 12 5 5 2 0 77 11 55
2017 CS-01 65 6 22 7 0 0 0 71 7 15
2017 CS-02 62 25 0 6 0 6 0 93 7 16
2017 CS-03 28 36 14 7 14 0 0 64 21 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 38 23 8 2 2 0 66 11 48
2018 CS-01 33 33 17 0 8 8 0 73 9 12
2018 CS-02 33 39 11 17 0 0 0 72 17 18
2017 CS 20 36 23 13 2 5 0 60 16 55
2017 CS-01 41 20 19 14 0 7 0 64 15 15
2017 CS-02 25 31 25 19 0 0 0 56 19 16
2017 CS-03 7 43 21 7 7 14 0 58 17 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 21 27 27 15 6 4 0 50 22 48
2018 CS-01 25 33 17 8 8 8 0 64 18 12
2018 CS-02 28 28 22 22 0 0 0 56 22 18
2017 CS 9 36 24 11 15 6 0 48 27 55
2017 CS-01 26 20 20 7 7 21 0 58 17 15
2017 CS-02 6 56 13 6 19 0 0 62 25 16
2017 CS-03 0 14 36 21 29 0 0 14 50 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 16 28 8 20 2 2 42 29 50
2018 CS-01 23 23 23 8 15 8 0 50 25 13
2018 CS-02 39 11 17 6 22 0 6 53 29 18
2017 CS 21 36 21 9 9 0 4 58 19 53
2017 CS-01 26 25 21 7 14 0 7 55 22 15
2017 CS-02 20 41 14 13 12 0 0 61 25 15
2017 CS-03 31 31 8 15 8 0 8 67 25 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 20 14 30 22 12 0 2 35 35 50
2018 CS-01 15 23 31 15 15 0 0 38 31 13
2018 CS-02 39 6 17 22 11 0 6 47 35 18
2017 CS 17 27 15 28 11 0 2 45 40 54
2017 CS-01 34 19 14 20 7 0 7 57 28 15
2017 CS-02 20 32 14 27 7 0 0 52 34 15
2017 CS-03 7 36 21 21 14 0 0 43 36 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 22 14 18 14 0 6 51 34 50
2018 CS-01 23 23 8 23 8 0 15 55 36 13
2018 CS-02 39 28 6 6 17 0 6 71 24 18
2017 CS 19 23 28 11 15 2 2 44 27 54
2017 CS-01 41 12 27 0 7 7 7 61 8 15
2017 CS-02 18 25 19 13 25 0 0 43 38 16
2017 CS-03 7 43 21 14 14 0 0 50 29 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 20 16 22 22 2 4 36 47 50
2018 CS-01 8 8 23 23 23 8 8 18 55 13
2018 CS-02 22 28 6 22 17 0 6 53 41 18
2017 CS 13 16 28 19 22 0 2 30 42 54
2017 CS-01 21 6 34 0 33 0 7 29 35 15
2017 CS-02 19 20 20 20 20 0 0 39 41 15
2017 CS-03 7 14 43 14 21 0 0 21 36 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 20 22 8 2 0 6 65 11 49
2018 CS-01 38 23 15 8 0 0 15 73 9 13
2018 CS-02 67 11 11 6 0 0 6 82 6 18
2017 CS 37 27 15 9 2 2 7 71 12 54
2017 CS-01 47 12 14 7 0 7 13 74 8 15
2017 CS-02 46 34 20 0 0 0 0 80 0 15
2017 CS-03 36 36 7 7 7 0 7 77 15 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 27 20 12 4 2 4 61 17 49
2018 CS-01 23 23 23 8 8 8 8 55 18 13
2018 CS-02 41 41 6 6 0 0 6 88 6 17
2017 CS 26 33 28 6 6 0 2 60 11 54
2017 CS-01 54 25 14 0 0 0 7 85 0 15
2017 CS-02 20 40 33 0 7 0 0 60 7 15
2017 CS-03 14 50 21 7 7 0 0 64 14 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 16 39 27 14 0 2 2 57 15 49
2018 CS-01 23 31 38 8 0 0 0 54 8 13
2018 CS-02 28 39 11 11 0 6 6 75 13 18
2017 CS 28 18 26 9 13 4 2 49 24 54
2017 CS-01 41 6 27 0 7 13 7 58 8 15
2017 CS-02 32 41 7 7 14 0 0 73 20 15
2017 CS-03 14 14 29 21 21 0 0 29 43 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 8 35 27 16 10 4 0 45 28 49
2018 CS-01 0 54 23 15 0 8 0 58 17 13
2018 CS-02 22 22 22 22 6 6 0 47 29 18
2017 CS 17 26 26 11 15 4 2 45 27 54
2017 CS-01 34 12 21 0 13 13 7 58 16 15
2017 CS-02 19 33 27 7 14 0 0 52 20 15
2017 CS-03 0 21 36 21 21 0 0 21 43 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 16 18 31 31 4 0 0 35 35 49
2018 CS-01 15 23 23 38 0 0 0 38 38 13
2018 CS-02 28 17 33 17 6 0 0 44 22 18
2017 CS 18 30 24 15 11 0 2 49 26 55
2017 CS-01 26 25 22 13 7 0 7 55 21 15
2017 CS-02 31 31 13 13 13 0 0 62 25 16
2017 CS-03 0 28 36 21 14 0 0 28 36 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 29 16 16 6 0 2 60 23 49
2018 CS-01 23 46 8 15 8 0 0 69 23 13
2018 CS-02 50 17 11 11 6 0 6 71 18 18
2017 CS 26 31 30 8 4 0 2 58 11 54
2017 CS-01 41 19 34 0 0 0 7 64 0 15
2017 CS-02 33 33 14 20 0 0 0 66 20 15
2017 CS-03 14 43 36 0 7 0 0 57 7 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 18 16 4 2 0 6 76 7 49
2018 CS-01 54 15 23 0 0 0 8 75 0 13
2018 CS-02 56 22 11 6 0 0 6 82 6 18
2017 CS 60 16 9 7 4 0 4 79 11 55
2017 CS-01 67 19 8 7 0 0 0 86 7 15
2017 CS-02 43 19 25 6 6 0 0 62 13 16
2017 CS-03 57 7 0 14 7 0 14 75 25 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 73 8 4 2 4 4 4 89 7 49
2018 CS-01 62 15 0 8 0 8 8 91 9 13
2018 CS-02 78 6 6 0 6 0 6 88 6 18

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 65 8 16 0 8 2 0 75 8 49
2018 CS-01 54 15 23 0 8 0 0 69 8 13
2018 CS-02 72 6 11 0 11 0 0 78 11 18
2017 CS 63 13 10 2 11 2 0 77 13 54
2017 CS-01 60 12 8 0 20 0 0 73 20 15
2017 CS-02 73 7 7 7 0 7 0 85 7 15
2017 CS-03 50 14 14 0 21 0 0 64 21 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 69 14 12 2 2 0 0 84 4 49
2018 CS-01 62 15 15 0 8 0 0 77 8 13
2018 CS-02 78 11 11 0 0 0 0 89 0 18
2017 CS 51 22 15 4 4 0 4 77 8 54
2017 CS-01 26 46 14 0 7 0 7 78 7 15
2017 CS-02 73 14 7 0 0 0 7 93 0 15
2017 CS-03 57 14 21 0 7 0 0 72 7 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 63 12 12 8 4 0 0 76 12 49
2018 CS-01 62 8 23 0 8 0 0 69 8 13
2018 CS-02 67 17 6 6 6 0 0 83 11 18
2017 CS 46 22 12 7 9 0 4 70 17 54
2017 CS-01 39 19 29 7 0 0 7 62 7 15
2017 CS-02 52 14 7 14 7 0 7 71 22 15
2017 CS-03 36 29 7 7 21 0 0 64 29 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 65 10 4 0 4 0 16 90 5 49
2018 CS-01 46 8 8 0 8 0 31 78 11 13
2018 CS-02 72 0 0 0 6 0 22 93 7 18
2017 CS 52 14 4 4 0 0 26 90 5 54
2017 CS-01 33 19 8 0 0 0 41 87 0 15
2017 CS-02 52 7 0 0 0 0 41 100 0 15
2017 CS-03 64 7 7 7 0 0 14 84 8 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 73 10 8 0 2 0 6 89 2 49
2018 CS-01 54 8 23 0 8 0 8 67 8 13
2018 CS-02 83 6 0 0 0 0 11 100 0 18
2017 CS 61 17 6 2 2 0 13 89 4 54
2017 CS-01 60 12 14 0 0 0 13 83 0 15
2017 CS-02 59 20 0 0 0 0 20 100 0 15
2017 CS-03 57 14 7 7 7 0 7 77 15 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 67 12 8 2 2 4 4 87 4 49
2018 CS-01 38 23 15 8 8 8 0 67 17 13
2018 CS-02 83 0 0 0 0 6 11 100 0 18
2017 CS 68 9 8 2 7 0 6 82 10 54
2017 CS-01 60 6 14 0 20 0 0 66 20 15
2017 CS-02 66 7 7 7 0 0 14 84 8 15
2017 CS-03 71 7 7 0 7 0 7 85 8 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 53 33 10 0 0 0 4 89 0 49
2018 CS-01 31 46 15 0 0 0 8 83 0 13
2018 CS-02 61 28 6 0 0 0 6 94 0 18
2017 CS 51 35 8 0 0 0 6 92 0 54
2017 CS-01 33 53 8 0 0 0 7 92 0 15
2017 CS-02 59 27 0 0 0 0 14 100 0 15
2017 CS-03 64 21 14 0 0 0 0 86 0 14

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 20 45 14 6 0 0 35 20 49
2018 CS-01 8 38 38 15 0 0 0 46 15 13
2018 CS-02 28 22 39 6 6 0 0 50 11 18
2017 CS 9 29 40 11 9 0 2 39 21 55
2017 CS-01 7 33 33 13 8 0 7 42 22 15
2017 CS-02 25 31 31 6 6 0 0 56 13 16
2017 CS-03 0 29 50 7 14 0 0 29 21 14

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 10 22 43 20 4 0 0 24 33 49
2018 CS-01 15 15 46 23 0 0 0 23 31 13
2018 CS-02 11 17 39 22 11 0 0 33 28 18
2017 CS 15 13 38 24 11 0 0 35 28 55
2017 CS-01 21 7 45 14 13 0 0 27 27 15
2017 CS-02 0 19 18 37 25 0 0 63 19 16
2017 CS-03 21 7 57 14 0 0 0 14 29 14
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 24 22 6 20 0 0 27 73 49
2018 CS-01 23 31 23 8 15 0 0 23 77 13
2018 CS-02 44 11 17 11 17 0 0 44 56 18
2017 CS 22 33 31 5 6 2 2 23 77 55
2017 CS-01 26 33 20 0 14 0 7 28 72 15
2017 CS-02 25 38 31 0 5 0 0 25 75 16
2017 CS-03 14 36 43 0 0 7 0 15 85 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 33 36
2018 CS-01 40 10
2018 CS-02 40 10
2017 CS 18 40
2017 CS-01 40 10
2017 CS-02 0 11
2017 CS-03 9 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 58 36
2018 CS-01 50 10
2018 CS-02 60 10
2017 CS 40 40
2017 CS-01 49 10
2017 CS-02 27 11
2017 CS-03 36 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 33 36
2018 CS-01 30 10
2018 CS-02 40 10
2017 CS 17 40
2017 CS-01 18 10
2017 CS-02 0 11
2017 CS-03 18 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CS 56 36
2018 CS-01 30 10
2018 CS-02 60 10
2017 CS 33 40
2017 CS-01 0 10
2017 CS-02 37 11
2017 CS-03 46 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CS 6 36
2018 CS-01 0 10
2018 CS-02 10 10
2017 CS 2 40
2017 CS-01 0 10
2017 CS-02 0 11
2017 CS-03 0 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CS 39 36
2018 CS-01 40 10
2018 CS-02 50 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CS 25 36
2018 CS-01 20 10
2018 CS-02 30 10
2017 CS 53 40
2017 CS-01 81 10
2017 CS-02 36 11
2017 CS-03 45 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CS 6 29 26 9 3 26 34
2018 CS-01 0 60 10 10 0 20 10
2018 CS-02 10 10 20 20 0 40 10
2017 CS 15 44 17 9 7 8 41
2017 CS-01 10 48 12 9 0 21 10
2017 CS-02 17 51 16 9 7 0 12
2017 CS-03 9 64 9 9 0 9 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 25 75 36
2018 CS-01 20 80 10
2018 CS-02 30 70 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 6 18 6 14 2 10 56 23 49
2018 CS-01 38 15 8 8 8 8 15 70 20 13
2018 CS-02 56 0 11 6 22 0 6 59 29 18

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 14 28 17 14 17 0 11 47 34 36
2018 CS-01 20 20 20 0 30 0 10 44 33 10
2018 CS-02 20 10 10 20 20 0 20 38 50 10
2017 CS 19 12 18 22 10 0 19 38 40 41
2017 CS-01 39 0 32 0 10 0 19 48 12 10
2017 CS-02 17 24 7 9 9 0 34 63 26 12
2017 CS-03 9 9 18 46 9 0 9 20 60 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 3 11 22 19 39 0 6 15 62 36
2018 CS-01 0 20 20 20 40 0 0 20 60 10
2018 CS-02 10 10 10 20 40 0 10 22 67 10
2017 CS 5 17 10 18 35 0 15 26 62 40
2017 CS-01 19 10 28 21 21 0 0 29 43 10
2017 CS-02 0 34 0 9 23 0 34 52 48 12
2017 CS-03 0 10 0 30 50 0 10 11 89 10
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