2018 Public Service Employee Survey Results by Theme for Canadian Heritage by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	42	9	7	3	0	81	10	1088
2018	Term	38	38	14	7	4	0	75	11	54
2018	Student	39	52	6	3	0	0	91	3	33
2017	Indeterminate (permanent)	34	47	8	7	4	0	81	11	1121
2017	Term	49	34	9	6	3	0	82	9	65
2017	Casual	51	38	11	0	0	0	89	0	26
2017	Student	44	42	10	4	1	0	86	5	53
2014	Indeterminate (permanent)	29	46	13	8	4	0	76	12	1272
2014	Term	38	44	18	0	0	0	82	0	41
2014	Casual	41	49	4	3	0	4	93	3	30
2014	Student	43	45	7	5	0	0	88	5	22
2011	Indeterminate (permanent)	34	41	12	7	5	0	75	13	1306
2011	Term	33	40	15	9	3	0	73	12	40
2011	Casual	46	49	0	5	0	0	95	5	19
2011	Student	32	54	7	7	0	0	86	7	24
2008	Indeterminate (permanent)	38	40	11	7	3	0	78	11	1365
2008	Term	35	34	14	13	4	0	69	17	51
2008	Casual	37	42	12	9	0	0	79	9	27
2008	Student	47	29	15	6	3	0	76	9	25

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	37	40	11	8	4	0	77	12	1099
2018	Term	34	42	16	6	2	0	76	8	55
2018	Student	59	26	6	9	0	0	85	9	34
2017	Indeterminate (permanent)	34	39	12	8	6	0	73	14	1118
2017	Term	32	49	10	3	5	0	82	8	65
2017	Casual	52	37	11	0	0	0	89	0	26
2017	Student	54	36	4	4	0	2	92	4	53

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	38	8	3	2	0	0	87	4	1088
2018	Term	45	31	12	11	2	0	0	75	13	55
2018	Student	45	36	12	6	0	0	0	82	6	33
2017	Indeterminate (permanent)	50	36	9	3	2	0	0	86	5	1119
2017	Term	57	21	17	5	0	0	0	78	5	64
2017	Casual	61	36	4	0	0	0	0	96	0	25
2017	Student	63	27	7	2	0	2	0	91	2	53
2014	Indeterminate (permanent)	55	33	8	2	2	0	0	88	4	1271
2014	Term	55	40	2	3	0	0	0	95	3	41
2014	Casual	57	29	10	0	0	0	4	89	0	30
2014	Student	52	39	9	0	0	0	0	91	0	22
2011	Indeterminate (permanent)	52	34	10	3	1	0	0	87	4	1308
2011	Term	46	36	13	5	0	0	0	82	5	40
2011	Casual	63	27	5	5	0	0	0	91	5	19
2011	Student	53	44	4	0	0	0	0	96	0	24

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	43	42	9	4	2	0	0	85	7	1099
2018	Term	47	35	7	9	2	0	0	82	11	55
2018	Student	56	32	9	3	0	0	0	88	3	34
2017	Indeterminate (permanent)	42	39	10	5	3	0	0	82	8	1118
2017	Term	54	24	13	9	0	0	0	78	9	65
2017	Casual	72	21	4	4	0	0	0	93	4	25
2017	Student	59	31	6	0	3	2	0	91	3	53
2014	Indeterminate (permanent)	37	43	12	5	3	0	0	80	8	1270
2014	Term	46	34	17	3	0	0	0	80	3	41
2014	Casual	53	37	4	3	0	0	4	93	3	30
2014	Student	59	31	5	5	0	0	0	91	5	22
2011	Indeterminate (permanent)	39	43	9	6	3	0	0	82	9	1308
2011	Term	31	50	11	5	3	0	0	81	8	40
2011	Casual	57	38	5	0	0	0	0	95	0	19
2011	Student	42	47	7	4	0	0	0	89	4	24
2008	Indeterminate (permanent)	44	40	8	6	3	0	0	84	9	1371
2008	Term	40	37	8	12	4	0	0	77	16	51
2008	Casual	42	41	5	12	0	0	0	83	12	27
2008	Student	57	27	10	3	3	0	0	84	6	25

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	31	9	3	2	1	0	86	5	1094
2018	Term	53	32	11	3	2	0	0	84	5	55
2018	Student	74	24	3	0	0	0	0	97	0	34
2017	Indeterminate (permanent)	47	34	11	4	3	1	0	82	6	1114
2017	Term	60	27	10	3	0	0	0	87	3	65
2017	Casual	59	27	4	4	3	0	3	89	7	26
2017	Student	75	23	0	0	0	2	0	100	0	53
2014	Indeterminate (permanent)	38	41	14	4	1	1	0	79	6	1272
2014	Term	45	44	11	0	0	0	0	89	0	41
2014	Casual	51	34	9	0	0	3	4	90	0	30
2014	Student	72	19	0	9	0	0	0	91	9	22
2011	Indeterminate (permanent)	29	40	18	8	4	1	0	70	12	1306
2011	Term	38	31	19	13	0	0	0	68	13	40
2011	Casual	53	30	11	0	0	0	6	89	0	19
2011	Student	74	14	12	0	0	0	0	88	0	24

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	36	9	4	2	0	0	85	6	1096
2018	Term	51	36	8	3	2	0	0	87	5	55
2018	Student	68	29	3	0	0	0	0	97	0	34
2017	Indeterminate (permanent)	43	39	11	5	2	0	0	82	7	1121
2017	Term	63	30	0	7	0	0	0	93	7	65
2017	Casual	62	24	8	3	0	3	0	89	3	26
2017	Student	73	25	0	0	0	2	0	100	0	53
2014	Indeterminate (permanent)	37	43	13	5	2	1	0	80	7	1270
2014	Term	41	48	11	0	0	0	0	89	0	41
2014	Casual	47	40	6	0	0	0	6	93	0	30
2014	Student	67	24	5	5	0	0	0	91	5	22
2011	Indeterminate (permanent)	27	44	17	8	3	0	0	72	11	1309
2011	Term	33	35	15	17	0	0	0	69	17	40
2011	Casual	53	20	20	0	0	0	6	79	0	19
2011	Student	59	33	8	0	0	0	0	92	0	24
2008	Indeterminate (permanent)	40	39	11	6	3	0	0	80	9	1373
2008	Term	40	33	14	4	5	4	0	76	10	52
2008	Casual	57	29	10	4	0	0	0	86	4	27
2008	Student	75	11	6	9	0	0	0	85	9	25

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	26	13	6	3	2	0	77	10	1099
2018	Term	52	18	19	5	2	1	3	74	7	55
2018	Student	61	15	15	3	6	0	0	76	9	33
2017	Indeterminate (permanent)	42	27	15	6	5	4	1	72	12	1115
2017	Term	58	15	7	14	3	3	0	75	18	65
2017	Casual	46	29	11	8	0	7	0	80	8	26
2017	Student	36	31	6	10	2	16	0	79	14	52
2014	Indeterminate (permanent)	38	29	17	8	4	3	0	70	13	1271
2014	Term	39	33	22	5	0	2	0	73	5	41
2014	Casual	43	23	6	0	4	10	13	87	5	30
2014	Student	57	17	9	5	0	12	0	84	5	22
2011	Indeterminate (permanent)	33	29	16	11	7	4	1	65	18	1307
2011	Term	38	33	17	5	5	3	0	73	10	40
2011	Casual	49	25	5	5	0	5	12	88	6	19
2011	Student	45	22	12	10	0	4	7	75	12	24
2008	Indeterminate (permanent)	38	27	15	9	5	5	1	68	16	1371
2008	Term	30	22	15	14	4	12	3	61	21	52
2008	Casual	32	26	29	12	0	0	0	58	12	27
2008	Student	52	18	16	9	0	0	5	73	10	25

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	52	30	9	4	3	2	1	84	7	1097
2018	Term	43	43	10	0	2	2	0	88	2	55
2018	Student	64	24	3	6	0	3	0	91	6	33
2017	Indeterminate (permanent)	48	34	9	4	2	2	0	84	7	1119
2017	Term	52	29	8	6	0	3	1	85	6	65
2017	Casual	62	23	8	4	0	4	0	88	4	26
2017	Student	79	15	4	0	0	2	0	96	0	53
2014	Indeterminate (permanent)	46	34	13	3	2	2	1	81	5	1271
2014	Term	62	20	11	7	0	0	0	83	7	41
2014	Casual	64	20	7	0	0	5	4	93	0	30
2014	Student	59	19	9	5	0	5	3	85	5	22
2011	Indeterminate (permanent)	45	31	12	6	3	3	0	79	9	1310
2011	Term	38	46	5	6	0	5	0	89	6	40
2011	Casual	58	36	0	0	6	0	0	94	6	19
2011	Student	66	30	0	0	4	0	0	96	4	24
2008	Indeterminate (permanent)	44	32	10	6	5	3	0	78	11	1372
2008	Term	50	25	7	11	4	2	0	77	16	52
2008	Casual	66	25	9	0	0	0	0	91	0	27
2008	Student	51	34	10	5	0	0	0	85	5	25

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	35	7	6	4	1	1	83	10	1094
2018	Term	33	45	17	3	2	0	0	78	5	55
2018	Student	69	13	13	6	0	0	0	81	6	32
2017	Indeterminate (permanent)	46	37	8	5	3	0	0	83	8	1122
2017	Term	45	46	5	1	1	1	0	93	3	65
2017	Casual	52	37	8	4	0	0	0	89	4	26
2017	Student	66	31	2	2	0	0	0	96	2	53
2014	Indeterminate (permanent)	46	34	12	5	2	0	0	81	8	1270
2014	Term	65	18	8	4	5	0	0	83	9	41
2014	Casual	51	33	7	0	0	3	6	93	0	30
2014	Student	41	41	9	0	0	5	5	90	0	22
2011	Indeterminate (permanent)	43	35	11	7	3	1	0	79	10	1308
2011	Term	31	55	5	6	3	0	0	86	9	40
2011	Casual	48	34	12	0	6	0	0	82	6	19
2011	Student	43	41	12	4	0	0	0	85	4	24
2008	Indeterminate (permanent)	43	33	11	8	4	1	0	76	13	1373
2008	Term	49	31	11	4	5	0	0	80	9	52
2008	Casual	57	31	7	5	0	0	0	88	5	27
2008	Student	47	41	8	0	5	0	0	87	5	25

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	28	10	6	4	0	1	80	10	1100
2018	Term	53	34	5	5	2	0	0	88	7	55
2018	Student	67	18	6	9	0	0	0	85	9	33
2017	Indeterminate (permanent)	54	27	9	5	4	0	0	82	9	1122
2017	Term	59	28	6	7	0	0	0	87	7	65
2017	Casual	61	36	3	0	0	0	0	97	0	26
2017	Student	75	13	8	4	0	0	0	89	4	53
2014	Indeterminate (permanent)	48	32	11	5	3	1	0	81	8	1270
2014	Term	64	26	8	2	0	0	0	90	2	41
2014	Casual	61	22	7	0	0	6	4	92	0	30
2014	Student	50	41	0	9	0	0	0	91	9	22

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	39	14	6	3	6	0	76	9	1100
2018	Term	45	38	5	0	2	10	0	92	2	54
2018	Student	68	21	3	3	0	6	0	94	3	34
2017	Indeterminate (permanent)	25	41	16	7	5	6	0	71	12	1120
2017	Term	51	30	6	1	0	12	0	92	2	65
2017	Casual	55	24	18	0	0	3	0	82	0	26
2017	Student	62	25	2	0	0	11	0	98	0	53
2014	Indeterminate (permanent)	23	39	19	8	3	8	0	67	12	1270
2014	Term	34	40	17	3	2	4	0	77	5	41
2014	Casual	34	42	6	4	3	6	6	86	8	30
2014	Student	57	24	5	5	0	5	5	90	5	22
2011	Indeterminate (permanent)	24	34	20	10	5	8	0	62	16	1309
2011	Term	31	26	22	0	2	18	0	70	3	40
2011	Casual	53	11	16	0	0	14	6	80	0	19
2011	Student	33	46	14	7	0	0	0	78	7	24

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	43	17	7	4	2	0	71	11	1101
2018	Term	38	43	13	2	2	2	0	83	4	53
2018	Student	65	24	3	0	3	6	0	94	3	34
2017	Indeterminate (permanent)	22	40	19	10	6	2	0	64	16	1121
2017	Term	46	33	7	5	0	9	0	87	5	65
2017	Casual	41	42	10	4	0	0	3	85	4	26
2017	Student	54	29	8	0	0	10	0	92	0	53
2014	Indeterminate (permanent)	20	39	22	11	4	3	0	62	16	1270
2014	Term	36	30	17	10	2	5	0	69	13	41
2014	Casual	42	27	9	4	0	9	9	84	4	30
2014	Student	55	22	9	0	5	9	0	84	5	22
2011	Indeterminate (permanent)	17	33	23	15	8	3	0	52	24	1308
2011	Term	17	36	34	7	2	3	0	55	10	40
2011	Casual	53	14	20	0	6	0	6	72	6	19
2011	Student	29	49	12	0	4	7	0	83	4	24
2008	Indeterminate (permanent)	25	39	18	9	6	2	0	66	16	1371
2008	Term	23	37	17	5	6	11	0	68	13	52
2008	Casual	30	41	16	5	3	5	0	75	9	27
2008	Student	57	14	17	3	6	3	0	73	9	25

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	42	21	9	4	6	0	63	14	1097
2018	Term	29	39	16	3	2	9	1	77	5	54
2018	Student	56	24	6	6	0	9	0	87	6	34
2017	Indeterminate (permanent)	14	40	23	12	5	6	0	57	18	1120
2017	Term	37	31	13	9	0	10	0	76	10	65
2017	Casual	37	39	14	7	0	3	0	78	8	26
2017	Student	41	32	8	4	0	15	0	87	4	53
2014	Indeterminate (permanent)	13	37	25	13	5	6	0	54	20	1271
2014	Term	31	24	23	4	5	13	0	63	11	41
2014	Casual	36	24	19	4	0	9	9	73	4	30
2014	Student	43	24	5	5	0	24	0	88	6	22
2011	Indeterminate (permanent)	10	34	27	17	6	6	0	47	25	1309
2011	Term	14	32	21	14	2	16	0	55	20	40
2011	Casual	38	25	5	11	6	9	6	75	20	19
2011	Student	25	38	15	7	4	11	0	70	12	24
2008	Indeterminate (permanent)	13	39	24	13	5	6	0	56	19	1369
2008	Term	17	27	12	19	6	17	2	54	31	52
2008	Casual	27	29	10	12	0	22	0	72	16	27
2008	Student	41	25	10	6	6	12	0	75	13	25

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	43	17	15	5	3	0	62	21	1102
2018	Term	26	40	18	9	4	3	0	69	13	54
2018	Student	52	36	0	0	6	6	0	94	6	33
2017	Indeterminate (permanent)	17	42	19	13	7	2	0	61	20	1120
2017	Term	35	36	21	5	0	4	0	73	5	65
2017	Casual	44	35	10	3	4	3	0	82	7	26
2017	Student	40	39	2	6	2	11	0	89	9	53
2014	Indeterminate (permanent)	17	41	19	14	6	3	0	60	21	1269
2014	Term	32	21	28	7	5	7	0	58	13	40
2014	Casual	41	38	7	0	4	6	4	88	4	30
2014	Student	43	29	14	9	0	5	0	75	10	22
2011	Indeterminate (permanent)	15	39	18	18	7	2	0	55	26	1309
2011	Term	15	34	22	16	5	7	0	53	23	40
2011	Casual	37	31	15	0	0	11	6	82	0	19
2011	Student	25	39	22	7	4	4	0	66	11	24
2008	Indeterminate (permanent)	17	40	19	15	7	1	0	58	23	1371
2008	Term	25	35	12	18	2	8	0	65	21	52
2008	Casual	38	38	10	10	0	3	0	79	11	27
2008	Student	44	29	21	3	0	3	0	75	3	25

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	39	13	9	5	0	0	74	14	1097
2018	Term	38	28	27	5	2	0	0	66	7	53
2018	Student	65	24	6	6	0	0	0	88	6	34
2017	Indeterminate (permanent)	32	39	13	10	6	0	0	71	16	1120
2017	Term	41	36	17	6	0	0	0	77	6	65
2017	Casual	52	34	10	4	0	0	0	86	4	26
2017	Student	60	27	11	2	0	0	0	87	2	53
2014	Indeterminate (permanent)	29	39	16	12	5	0	0	68	16	1272
2014	Term	50	33	13	5	0	0	0	83	5	41
2014	Casual	56	24	9	4	0	0	6	86	4	30
2014	Student	39	47	5	0	5	5	0	90	5	22
2011	Indeterminate (permanent)	29	40	15	10	5	0	0	70	15	1310
2011	Term	28	41	10	16	5	0	0	69	21	39
2011	Casual	45	37	12	6	0	0	0	82	6	19
2011	Student	56	30	4	7	0	4	0	89	8	24

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	42	12	8	4	76	12	1098
2018	Term	33	36	18	10	3	69	13	54
2018	Student	30	48	6	15	0	79	15	33
2017	Indeterminate (permanent)	33	42	12	8	5	75	13	1120
2017	Term	31	49	9	10	1	80	11	65
2017	Casual	43	46	7	4	0	89	4	26
2017	Student	40	37	10	13	0	77	13	53

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	28	18	12	6	16	5	54	24	1100
2018	Term	8	20	25	10	5	27	6	42	21	55
2018	Student	45	15	6	9	3	18	3	77	15	33
2017	Indeterminate (permanent)	13	27	17	14	8	17	4	50	28	1119
2017	Term	18	24	9	8	3	32	7	68	17	65
2017	Casual	16	21	14	7	4	29	10	60	17	26
2017	Student	24	21	0	2	2	42	10	92	8	53
2014	Indeterminate (permanent)	12	25	22	14	9	14	4	45	28	1268
2014	Term	20	26	15	13	7	14	4	58	24	41
2014	Casual	16	13	7	10	6	35	14	56	31	30
2014	Student	33	22	5	9	0	22	9	79	14	22

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	42	35	11	6	4	0	1	78	11	1099
2018	Term	41	34	15	8	2	0	0	75	10	55
2018	Student	61	21	9	6	3	0	0	82	9	33
2017	Indeterminate (permanent)	42	37	11	7	3	0	0	80	10	1121
2017	Term	41	39	6	11	0	3	0	82	12	65
2017	Casual	45	37	8	4	0	4	3	88	4	26
2017	Student	63	26	2	10	0	0	0	89	10	53
2014	Indeterminate (permanent)	40	38	12	7	3	0	0	79	10	1270
2014	Term	52	31	13	2	2	0	0	82	5	41
2014	Casual	44	22	21	4	0	3	6	73	4	30
2014	Student	41	36	5	5	0	0	14	89	6	22
2011	Indeterminate (permanent)	39	36	11	8	4	1	1	76	12	1308
2011	Term	32	47	13	0	8	0	0	79	8	40
2011	Casual	61	27	6	0	6	0	0	87	6	18
2011	Student	74	15	4	4	4	0	0	89	7	24
2008	Indeterminate (permanent)	36	34	12	10	6	1	1	72	16	1373
2008	Term	37	33	13	6	9	2	0	72	15	52
2008	Casual	45	36	14	5	0	0	0	81	5	27
2008	Student	53	32	7	8	0	0	0	85	8	25

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2017	Indeterminate (permanent)	27	38	14	6	4	3	8	74	11	379
2014	Indeterminate (permanent)	23	38	17	9	1	3	8	69	12	405

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	32	45	11	9	2	0	0	78	11	1098
2018	Term	21	60	8	6	4	0	0	82	10	54
2018	Student	38	38	9	12	0	0	3	79	12	34
2017	Indeterminate (permanent)	35	43	10	9	2	0	0	78	12	1123
2017	Term	25	55	8	11	0	0	0	80	11	65
2017	Casual	28	25	18	17	3	0	10	58	22	26
2017	Student	44	44	7	2	0	0	4	91	2	53
2014	Indeterminate (permanent)	31	42	13	10	4	0	0	73	13	1269
2014	Term	24	55	13	5	3	0	0	79	8	41
2014	Casual	39	24	11	14	0	0	13	72	16	30
2014	Student	38	34	9	14	0	0	5	75	15	22
2011	Indeterminate (permanent)	31	39	15	11	4	0	1	71	14	1305
2011	Term	21	51	12	10	3	0	3	74	13	40
2011	Casual	47	21	20	6	0	0	6	72	6	19
2011	Student	28	46	4	12	0	0	11	83	13	24
2008	Indeterminate (permanent)	34	42	11	8	3	0	1	78	11	1372
2008	Term	29	38	10	17	5	2	0	68	22	52
2008	Casual	29	34	9	23	0	0	6	66	24	27
2008	Student	40	25	28	8	0	0	0	64	8	25

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	40	7	5	2	0	85	8	1097
2018	Term	45	38	1	8	8	0	83	16	54
2018	Student	44	50	3	3	0	0	94	3	34
2017	Indeterminate (permanent)	43	40	9	5	3	0	83	8	1121
2017	Term	47	26	20	7	0	0	73	7	64
2017	Casual	48	45	7	0	0	0	93	0	26
2017	Student	36	36	19	8	1	0	72	8	53
2014	Indeterminate (permanent)	37	39	12	7	4	0	77	11	1272
2014	Term	40	39	18	2	0	0	79	2	41
2014	Casual	50	24	13	6	0	6	79	7	30
2014	Student	36	45	19	0	0	0	81	0	22
2011	Indeterminate (permanent)	42	37	10	7	5	0	79	11	1308
2011	Term	40	31	22	5	2	0	71	7	40
2011	Casual	47	38	15	0	0	0	85	0	19
2011	Student	52	23	14	7	4	0	75	11	24
2008	Indeterminate (permanent)	41	40	9	6	3	0	82	9	1373
2008	Term	41	32	14	11	2	0	73	13	52
2008	Casual	38	40	7	10	5	0	78	16	27
2008	Student	38	39	6	13	3	0	78	16	25

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	37	7	4	2	0	86	6	1088
2018	Term	48	28	8	9	7	0	76	16	53
2018	Student	41	47	6	3	3	0	88	6	34
2017	Indeterminate (permanent)	49	37	7	4	3	0	86	7	1119
2017	Term	52	30	6	11	0	0	83	11	64
2017	Casual	57	40	0	3	0	0	97	3	26
2017	Student	52	37	6	3	2	0	89	5	52
2014	Indeterminate (permanent)	44	37	9	8	3	0	80	10	1272
2014	Term	52	25	12	11	0	0	77	11	41
2014	Casual	47	33	7	6	4	4	82	10	30
2014	Student	59	31	9	0	0	0	91	0	22
2011	Indeterminate (permanent)	42	41	8	5	3	0	84	8	1305
2011	Term	46	41	10	0	3	0	87	3	40
2011	Casual	51	21	11	6	5	6	77	11	19
2011	Student	27	40	15	11	7	0	67	18	24
2008	Indeterminate (permanent)	45	41	6	5	3	0	86	8	1373
2008	Term	40	34	13	9	4	0	74	13	52
2008	Casual	38	41	12	4	5	0	79	9	27
2008	Student	29	41	17	3	10	0	70	13	25

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	41	18	12	5	2	0	64	18	1102
2018	Term	19	39	24	9	2	6	2	62	12	53
2018	Student	59	24	12	6	0	0	0	82	6	34
2017	Indeterminate (permanent)	27	41	14	11	4	3	0	70	15	1119
2017	Term	36	34	16	3	2	8	1	77	6	65
2017	Casual	43	16	14	7	0	17	3	74	8	26
2017	Student	38	27	11	2	2	15	5	81	5	53
2014	Indeterminate (permanent)	23	40	19	12	5	1	0	64	17	1270
2014	Term	27	43	19	4	2	5	0	73	7	41
2014	Casual	39	16	10	6	0	20	9	77	9	30
2014	Student	33	28	3	9	5	9	12	78	18	22
2011	Indeterminate (permanent)	22	37	18	13	7	2	0	61	21	1305
2011	Term	12	46	33	0	3	6	0	62	3	40
2011	Casual	26	25	23	5	0	5	17	65	6	19
2011	Student	39	18	15	7	0	17	4	72	9	24
2008	Indeterminate (permanent)	26	40	17	11	4	2	0	68	15	1370
2008	Term	27	38	16	5	2	10	2	73	8	52
2008	Casual	44	21	15	3	0	12	4	78	4	27
2008	Student	23	33	23	5	0	12	5	67	6	25

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	21	30	17	17	11	2	2	53	29	1102
2018	Term	24	29	22	8	7	8	3	59	16	55
2018	Student	42	21	15	15	0	3	3	68	16	33
2017	Indeterminate (permanent)	17	30	17	18	12	3	2	50	32	1120
2017	Term	31	25	9	17	8	3	8	62	28	65
2017	Casual	49	17	4	14	4	0	13	75	20	26
2017	Student	33	27	6	8	0	16	10	82	11	52
2014	Indeterminate (permanent)	14	28	18	21	14	3	1	44	37	1272
2014	Term	21	28	20	17	12	0	2	50	29	41
2014	Casual	19	17	12	17	15	3	17	44	40	30
2014	Student	24	17	14	9	5	5	26	59	21	22
2011	Indeterminate (permanent)	14	29	19	18	15	2	2	45	35	1306
2011	Term	13	26	20	18	22	0	0	39	41	40
2011	Casual	22	10	23	10	0	9	26	49	16	19
2011	Student	18	25	25	0	17	7	7	51	20	24
2008	Indeterminate (permanent)	19	36	13	16	12	2	2	57	29	1372
2008	Term	17	23	16	23	11	7	4	44	38	52
2008	Casual	24	24	14	9	9	4	17	61	22	27
2008	Student	23	45	11	0	0	5	17	86	0	25

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	42	11	8	5	0	1	76	13	1095
2018	Term	29	38	18	9	6	0	0	67	15	54
2018	Student	44	32	9	6	6	3	0	79	12	34
2017	Indeterminate (permanent)	34	41	11	9	5	0	0	75	14	1118
2017	Term	29	48	11	10	0	0	1	78	10	65
2017	Casual	38	36	15	11	0	0	0	74	11	25
2017	Student	51	29	10	4	0	2	4	85	4	53
2014	Indeterminate (permanent)	25	43	14	13	4	0	0	68	17	1272
2014	Term	36	34	25	2	2	0	0	71	4	41
2014	Casual	35	22	24	8	4	0	7	62	12	30
2014	Student	28	41	14	5	5	0	7	74	10	22
2011	Indeterminate (permanent)	31	41	12	10	5	0	0	72	16	1309
2011	Term	21	40	16	13	8	0	3	62	21	40
2011	Casual	30	44	11	15	0	0	0	74	15	19
2011	Student	48	37	11	4	0	0	0	85	4	24

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	36	12	8	4	0	76	12	1096
2018	Term	33	38	18	9	2	0	72	11	54
2018	Student	48	27	9	9	3	3	78	13	33
2017	Indeterminate (permanent)	39	37	11	8	4	0	76	12	1119
2017	Term	39	44	7	6	3	1	84	9	65
2017	Casual	35	40	22	4	0	0	75	4	25
2017	Student	59	34	2	2	1	2	95	3	53
2014	Indeterminate (permanent)	29	39	16	10	6	0	68	16	1270
2014	Term	34	43	16	7	0	0	77	7	41
2014	Casual	42	37	11	3	0	7	85	3	30
2014	Student	55	36	0	9	0	0	91	9	22

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	34	40	14	7	4	0	0	75	11	1098
2018	Term	39	34	15	3	7	0	1	75	10	55
2018	Student	52	39	6	3	0	0	0	91	3	33
2017	Indeterminate (permanent)	33	44	11	7	4	1	0	78	11	1118
2017	Term	37	45	8	10	0	0	0	81	10	65
2017	Casual	52	48	0	0	0	0	0	100	0	25
2017	Student	63	25	3	4	0	0	6	93	4	53
2014	Indeterminate (permanent)	32	40	16	8	2	0	0	73	11	1269
2014	Term	37	53	6	4	0	0	0	89	4	41
2014	Casual	39	39	18	0	0	0	4	81	0	30
2014	Student	43	39	9	5	5	0	0	81	9	22
2011	Indeterminate (permanent)	35	42	11	8	2	1	0	78	11	1307
2011	Term	35	50	9	5	0	0	0	86	5	40
2011	Casual	71	14	6	0	0	5	5	93	0	19
2011	Student	55	30	11	0	0	0	4	89	0	24

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	26	44	18	6	3	3	0	72	10	1100
2018	Term	29	30	32	5	2	3	0	61	7	55
2018	Student	38	29	18	6	0	9	0	74	6	34
2017	Indeterminate (permanent)	22	43	20	7	3	3	0	68	11	1117
2017	Term	35	43	9	1	3	8	0	85	5	63
2017	Casual	39	44	7	0	4	6	0	88	4	26
2017	Student	34	31	18	4	0	11	2	75	4	53

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	49	34	7	6	3	0	0	84	9	1098
2018	Term	48	33	10	3	5	0	0	82	8	54
2018	Student	62	21	12	3	0	0	3	85	3	34
2017	Indeterminate (permanent)	46	35	7	7	3	0	1	82	11	1121
2017	Term	45	35	10	6	3	0	1	81	9	64
2017	Casual	39	45	3	3	6	0	3	88	9	26
2017	Student	69	21	2	4	2	0	2	92	6	53
2014	Indeterminate (permanent)	42	35	10	7	3	0	1	79	11	1272
2014	Term	50	35	11	4	0	0	0	85	4	41
2014	Casual	48	24	6	3	6	4	9	82	11	30
2014	Student	50	33	3	0	5	5	5	92	5	22
2011	Indeterminate (permanent)	44	34	11	5	3	0	1	80	8	1309
2011	Term	29	45	14	2	2	0	7	80	5	40
2011	Casual	58	31	0	11	0	0	0	89	11	19
2011	Student	60	22	7	4	0	0	7	88	4	24

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	38	31	18	9	5	0	0	69	14	1105
2018	Term	51	27	13	7	2	0	0	79	8	55
2018	Student	82	12	6	0	0	0	0	94	0	33
2017	Indeterminate (permanent)	35	38	15	7	5	0	0	73	12	1123
2017	Term	49	32	16	3	0	0	0	81	3	65
2017	Casual	55	42	4	0	0	0	0	96	0	26
2017	Student	66	31	4	0	0	0	0	96	0	53
2014	Indeterminate (permanent)	35	39	15	7	3	0	0	74	10	1272
2014	Term	47	32	9	9	2	0	0	79	12	41
2014	Casual	60	33	3	0	0	0	4	97	0	30
2014	Student	62	28	9	0	0	0	0	91	0	22
2011	Indeterminate (permanent)	30	38	19	8	4	0	0	69	13	1310
2011	Term	56	27	7	7	0	0	3	86	7	40
2011	Casual	73	21	6	0	0	0	0	94	0	19
2011	Student	52	41	4	4	0	0	0	93	4	24
2008	Indeterminate (permanent)	24	38	20	10	6	0	0	63	17	1370
2008	Term	37	47	7	8	2	0	0	84	9	51
2008	Casual	55	32	7	3	0	3	0	89	3	27
2008	Student	44	42	14	0	0	0	0	86	0	25

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Indeterminate (permanent)	33	38	29	1102
2018	Term	35	38	27	55
2018	Student	50	26	24	34
2017	Indeterminate (permanent)	32	38	30	1121
2017	Term	36	37	28	65
2017	Casual	54	35	11	26
2017	Student	41	21	38	53
2014	Indeterminate (permanent)	33	34	33	1270
2014	Term	34	42	25	41
2014	Casual	42	31	27	30
2014	Student	39	24	38	22
2011	Indeterminate (permanent)	39	33	28	1309
2011	Term	38	38	24	39
2011	Casual	27	33	40	18
2011	Student	38	19	43	24

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Indeterminate (permanent)	17	40	30	5	0	9	360
2018	Term	0	31	24	8	37	0	18
2018	Student	0	6	12	0	82	0	17
2017	Indeterminate (permanent)	13	35	35	4	2	11	363
2017	Term	0	8	15	12	61	4	24
2017	Casual	0	6	7	6	75	6	15
2017	Student	0	9	11	0	75	5	22
2014	Indeterminate (permanent)	14	37	35	5	9999	8	424
2014	Term	0	31	7	14	9999	48	14
2014	Casual	7	9	15	13	9999	56	13
2011	Indeterminate (permanent)	17	32	40	5	9999	6	508
2011	Term	21	14	30	15	9999	20	14

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	40	8	3	1	0	0	88	4	1101
2018	Term	35	50	10	2	3	0	0	85	5	55
2018	Student	41	50	6	3	0	0	0	91	3	34
2017	Indeterminate (permanent)	41	43	9	4	2	0	0	84	7	1120
2017	Term	44	37	4	11	3	1	0	82	14	65
2017	Casual	54	31	15	0	0	0	0	85	0	26
2017	Student	56	38	2	2	0	2	0	96	2	53
2014	Indeterminate (permanent)	38	44	11	5	2	0	0	82	7	1272
2014	Term	48	41	8	0	0	0	2	92	0	41
2014	Casual	44	35	11	3	4	0	4	82	7	30
2014	Student	38	43	9	9	0	0	0	81	9	22
2011	Indeterminate (permanent)	37	42	12	6	2	0	0	80	8	1311
2011	Term	30	60	5	6	0	0	0	89	6	40
2011	Casual	49	24	17	5	0	0	6	77	5	19
2011	Student	25	60	7	7	0	0	0	85	7	24
2008	Indeterminate (permanent)	45	40	8	5	2	0	0	85	7	1369
2008	Term	35	43	15	3	5	0	0	78	8	51
2008	Casual	50	31	16	4	0	0	0	80	4	27
2008	Student	35	54	5	6	0	0	0	89	6	25

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	51	13	6	1	1	0	80	8	1101
2018	Term	30	44	11	9	4	2	0	76	13	55
2018	Student	56	29	12	0	0	3	0	88	0	34
2017	Indeterminate (permanent)	28	47	14	8	2	1	0	75	10	1119
2017	Term	36	51	6	7	0	0	0	87	7	65
2017	Casual	48	35	7	4	0	6	0	89	4	26
2017	Student	52	27	6	6	2	8	0	86	8	53
2014	Indeterminate (permanent)	28	46	17	6	2	2	0	75	8	1271
2014	Term	37	45	8	10	0	0	0	82	10	41
2014	Casual	42	41	7	4	0	3	4	89	4	30
2014	Student	57	15	9	14	0	5	0	75	15	22
2011	Indeterminate (permanent)	21	44	18	11	4	1	0	66	15	1307
2011	Term	20	54	16	5	0	5	0	78	5	40
2011	Casual	38	36	11	5	0	5	6	83	5	19
2011	Student	40	32	25	4	0	0	0	71	4	24

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	27	40	18	5	1	1	24	36	1097
2018	Term	5	21	39	22	12	0	0	34	27	55
2018	Student	3	21	26	35	9	3	3	47	25	34
2017	Indeterminate (permanent)	10	26	39	17	6	1	1	23	37	1116
2017	Term	1	21	31	25	12	3	6	41	25	65
2017	Casual	0	21	22	26	21	7	3	52	23	26
2017	Student	2	4	31	25	27	2	10	59	7	53
2014	Indeterminate (permanent)	8	29	40	15	7	0	2	22	38	1269
2014	Term	2	34	36	15	9	0	3	25	38	40
2014	Casual	9	26	26	15	10	0	13	29	41	30
2014	Student	0	10	45	15	25	0	5	42	10	21
2011	Indeterminate (permanent)	13	32	35	13	5	0	2	18	46	1308
2011	Term	13	22	42	15	2	2	3	18	37	40
2011	Casual	0	16	32	30	0	5	18	38	20	19
2011	Student	7	7	54	11	7	10	4	21	17	24
2008	Indeterminate (permanent)	10	33	36	15	4	1	1	20	43	1372
2008	Term	10	22	31	26	4	7	2	32	35	52
2008	Casual	7	26	33	26	9	0	0	34	33	27
2008	Student	5	22	52	8	11	3	0	20	27	25

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	5	15	34	29	12	3	2	43	21	1092
2018	Term	4	14	24	29	29	1	0	58	18	55
2018	Student	0	9	24	32	29	6	0	66	9	34
2017	Indeterminate (permanent)	6	14	29	29	14	5	3	47	21	1116
2017	Term	2	10	22	30	22	4	8	60	15	65
2017	Casual	0	14	7	16	39	18	7	72	19	26
2017	Student	0	2	10	19	50	8	11	86	2	53
2014	Indeterminate (permanent)	6	18	32	27	11	3	3	40	25	1268
2014	Term	5	11	19	44	12	6	3	61	18	40
2014	Casual	6	3	20	25	32	3	10	66	11	30
2014	Student	5	5	18	35	28	5	5	69	11	21
2011	Indeterminate (permanent)	11	24	35	17	9	2	2	27	37	1304
2011	Term	12	26	36	9	5	5	5	16	43	40
2011	Casual	12	16	9	16	16	14	17	46	40	19
2011	Student	0	7	29	18	25	13	7	54	9	24
2008	Indeterminate (permanent)	7	18	33	24	12	3	2	38	27	1371
2008	Term	9	17	26	18	17	8	4	40	31	52
2008	Casual	3	14	22	37	12	3	9	55	19	27
2008	Student	3	3	34	23	24	7	5	54	7	24

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	16	29	32	15	5	2	1	20	47	1092
2018	Term	12	20	35	13	14	2	3	29	34	55
2018	Student	12	21	24	15	21	3	6	39	35	34
2017	Indeterminate (permanent)	18	29	33	12	5	1	2	18	49	1118
2017	Term	7	20	39	13	8	9	4	24	31	65
2017	Casual	9	17	28	30	4	6	7	39	29	26
2017	Student	10	10	29	17	25	4	6	46	22	53
2014	Indeterminate (permanent)	26	30	29	8	5	1	2	13	57	1268
2014	Term	17	34	22	13	5	5	3	20	56	41
2014	Casual	21	10	15	23	10	7	14	41	40	30
2014	Student	25	18	10	10	25	5	8	40	49	21
2011	Indeterminate (permanent)	25	32	27	9	4	1	2	13	59	1309
2011	Term	10	34	32	12	5	2	6	18	47	40
2011	Casual	14	32	17	5	10	5	17	19	59	19
2011	Student	11	4	36	18	11	13	7	36	18	24
2008	Indeterminate (permanent)	19	30	32	11	4	1	2	16	51	1372
2008	Term	17	24	30	10	4	10	4	16	49	52
2008	Casual	4	31	23	19	9	7	7	33	40	27
2008	Student	15	24	28	14	8	7	5	25	44	25

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	9	24	38	21	6	1	1	28	33	1092
2018	Term	0	20	22	35	17	0	6	56	21	54
2018	Student	0	9	18	29	44	0	0	74	9	34
2017	Indeterminate (permanent)	11	23	37	19	7	1	2	27	35	1114
2017	Term	6	5	36	29	16	1	6	49	12	65
2017	Casual	4	4	23	26	33	4	7	66	8	26
2017	Student	2	6	19	29	39	0	6	72	8	53
2014	Indeterminate (permanent)	8	24	40	20	6	1	1	26	33	1268
2014	Term	4	17	20	34	19	2	3	56	23	41
2014	Casual	6	9	13	22	32	0	18	65	18	30
2014	Student	0	5	20	38	28	0	10	72	6	21
2011	Indeterminate (permanent)	14	24	37	16	6	1	2	23	39	1305
2011	Term	2	22	30	22	10	2	11	38	28	40
2011	Casual	0	11	14	31	27	0	17	70	13	19
2011	Student	4	0	21	47	25	0	4	75	4	24
2008	Indeterminate (permanent)	9	27	38	19	6	0	1	25	37	1374
2008	Term	7	22	28	15	12	7	9	32	35	52
2008	Casual	4	21	25	24	17	4	5	45	27	27
2008	Student	10	13	27	21	22	7	0	46	25	25

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	27	29	17	7	2	2	25	45	1092
2018	Term	5	17	27	22	24	4	1	49	23	55
2018	Student	0	21	18	18	41	0	3	61	21	34
2017	Indeterminate (permanent)	18	29	29	14	6	2	2	21	49	1116
2017	Term	8	8	28	27	15	4	10	48	19	65
2017	Casual	4	21	15	15	22	7	17	49	32	26
2017	Student	0	6	12	27	34	4	17	78	7	52
2014	Indeterminate (permanent)	20	32	28	11	6	1	2	18	53	1268
2014	Term	2	26	37	14	14	2	5	30	30	41
2014	Casual	9	10	19	13	26	10	13	51	25	30
2014	Student	15	10	16	25	25	5	5	55	28	21
2011	Indeterminate (permanent)	20	29	30	12	5	1	3	18	51	1308
2011	Term	16	23	20	18	9	2	11	31	46	40
2011	Casual	5	19	18	14	17	5	23	42	33	19
2011	Student	0	4	19	39	18	13	7	71	5	24
2008	Indeterminate (permanent)	10	23	34	20	8	1	3	30	34	1372
2008	Term	15	8	20	29	16	4	8	51	26	52
2008	Casual	0	7	18	34	26	3	12	71	9	27
2008	Student	0	0	17	48	25	3	8	81	0	25

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	23	30	25	10	2	2	36	33	1094
2018	Term	6	16	19	30	16	7	6	53	25	54
2018	Student	6	15	12	24	35	9	0	65	23	34
2017	Indeterminate (permanent)	9	21	29	24	12	2	3	38	32	1114
2017	Term	9	14	18	23	18	7	12	50	28	65
2017	Casual	0	22	15	6	27	20	10	47	31	25
2017	Student	0	8	10	13	42	10	17	75	12	53
2014	Indeterminate (permanent)	8	20	31	25	11	1	4	38	30	1270
2014	Term	4	22	19	20	18	12	5	46	32	41
2014	Casual	7	15	26	26	8	3	16	41	26	29
2014	Student	5	10	25	15	15	18	13	43	21	21
2011	Indeterminate (permanent)	12	24	33	19	7	2	4	27	38	1308
2011	Term	17	17	21	32	2	5	5	38	38	40
2011	Casual	12	20	15	14	6	16	17	30	48	19
2011	Student	4	12	15	24	18	17	11	58	21	24
2008	Indeterminate (permanent)	14	26	31	16	7	2	3	25	42	1372
2008	Term	13	19	33	18	4	8	5	25	37	52
2008	Casual	10	20	31	14	15	0	9	33	34	26
2008	Student	6	8	22	17	17	24	6	49	20	25

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	25	36	15	6	3	1	22	40	1098
2018	Term	11	17	43	6	18	4	1	25	30	55
2018	Student	9	9	26	15	29	9	3	50	20	34
2017	Indeterminate (permanent)	16	27	33	14	5	2	2	21	45	1116
2017	Term	5	20	37	15	12	6	4	30	28	65
2017	Casual	9	18	17	13	27	7	10	48	32	26
2017	Student	4	8	13	19	34	8	13	68	16	53
2014	Indeterminate (permanent)	17	27	35	13	5	1	2	18	46	1268
2014	Term	15	18	36	16	11	2	3	28	34	41
2014	Casual	12	12	22	13	21	10	10	42	31	30
2014	Student	5	13	25	18	30	5	5	53	20	21

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	50	34	6	6	4	0	0	84	10	1102
2018	Term	43	41	8	6	2	0	0	84	8	55
2018	Student	76	15	3	3	3	0	0	91	6	33
2017	Indeterminate (permanent)	50	30	8	7	5	0	0	80	12	1119
2017	Term	59	22	11	8	0	0	0	81	8	65
2017	Casual	47	48	4	0	0	0	0	96	0	26
2017	Student	75	19	2	0	2	2	0	96	2	53
2014	Indeterminate (permanent)	48	31	10	6	3	1	0	80	10	1270
2014	Term	54	27	17	2	0	0	0	80	2	41
2014	Casual	67	24	0	0	0	0	9	100	0	29
2014	Student	64	22	0	0	9	5	0	90	10	22

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	34	6	4	1	0	89	6	1099
2018	Term	62	31	5	2	0	0	93	2	55
2018	Student	81	16	3	0	0	0	97	0	32
2017	Indeterminate (permanent)	47	38	7	4	3	0	85	7	1117
2017	Term	67	26	7	0	0	0	93	0	65
2017	Casual	64	32	0	4	0	0	96	4	26
2017	Student	81	11	0	8	0	0	92	8	53
2014	Indeterminate (permanent)	46	39	8	4	2	0	86	6	1271
2014	Term	55	32	8	5	0	0	87	5	41
2014	Casual	80	10	3	0	3	4	94	3	30
2014	Student	72	24	0	5	0	0	95	5	22

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	46	42	7	4	1	1	88	6	1100
2018	Term	46	35	17	0	2	0	82	2	55
2018	Student	72	22	3	0	0	3	97	0	32

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	39	9	4	1	3	0	86	5	1094
2018	Term	47	27	13	6	0	6	0	79	7	55
2018	Student	62	35	0	3	0	0	0	97	3	34
2017	Indeterminate (permanent)	40	38	11	3	2	5	0	83	5	1120
2017	Term	43	38	7	5	3	3	1	85	8	64
2017	Casual	55	17	7	11	0	10	0	80	12	26
2017	Student	57	27	6	0	2	8	0	92	2	52
2014	Indeterminate (permanent)	40	39	13	2	1	5	0	83	4	1270
2014	Term	49	36	13	0	0	2	0	87	0	41
2014	Casual	56	20	14	3	0	3	4	82	3	30
2014	Student	62	24	5	0	5	5	0	90	5	22

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	45	40	8	4	2	2	0	86	6	1096
2018	Term	45	36	13	4	0	2	0	82	4	55
2018	Student	62	32	0	6	0	0	0	94	6	34
2017	Indeterminate (permanent)	39	45	9	4	1	1	0	85	5	1120
2017	Term	49	43	4	4	0	0	0	92	4	65
2017	Casual	44	45	4	0	0	7	0	95	0	25
2017	Student	77	17	0	2	2	2	0	96	4	53
2014	Indeterminate (permanent)	39	42	12	3	1	3	0	83	5	1272
2014	Term	59	30	11	0	0	0	0	89	0	41
2014	Casual	71	17	6	0	3	0	4	91	3	30
2014	Student	72	14	9	0	5	0	0	86	5	22
2011	Indeterminate (permanent)	33	42	13	5	3	3	0	78	9	1309
2011	Term	41	40	10	5	0	5	0	85	5	40
2011	Casual	53	25	0	0	0	15	6	100	0	19
2011	Student	64	15	8	10	0	4	0	81	10	24

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	55	34	7	2	1	0	0	89	3	1096
2018	Term	56	38	3	0	2	0	2	95	2	55
2018	Student	71	29	0	0	0	0	0	100	0	34
2017	Indeterminate (permanent)	48	40	7	3	2	0	0	88	5	1122
2017	Term	64	32	4	0	0	0	0	96	0	65
2017	Casual	62	31	4	0	0	3	0	96	0	26
2017	Student	81	19	0	0	0	0	0	100	0	53
2014	Indeterminate (permanent)	46	42	9	2	1	0	0	88	3	1268
2014	Term	61	34	5	0	0	0	0	95	0	41
2014	Casual	76	20	0	0	0	0	4	100	0	30
2014	Student	78	17	0	0	5	0	0	95	5	22
2011	Indeterminate (permanent)	39	43	11	4	2	0	0	83	6	1307
2011	Term	40	39	14	3	2	2	0	81	6	40
2011	Casual	63	19	12	0	0	0	6	87	0	19
2011	Student	74	22	4	0	0	0	0	96	0	24
2008	Indeterminate (permanent)	42	42	9	5	2	1	0	84	7	1371
2008	Term	45	40	7	8	0	0	0	85	8	52
2008	Casual	59	41	0	0	0	0	0	100	0	27
2008	Student	75	17	9	0	0	0	0	91	0	25

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	38	14	9	5	6	3	69	16	1101
2018	Term	29	30	12	4	3	12	9	75	9	55
2018	Student	64	12	6	3	3	3	9	86	7	33
2017	Indeterminate (permanent)	30	32	14	9	7	5	3	67	17	1118
2017	Term	29	33	9	0	3	13	13	84	4	65
2017	Casual	31	27	11	4	0	17	10	80	5	26
2017	Student	40	29	0	0	4	4	23	95	5	53
2014	Indeterminate (permanent)	30	34	14	9	5	4	4	69	16	1270
2014	Term	54	17	13	2	5	4	4	78	7	41
2014	Casual	46	21	7	4	3	7	13	84	8	30
2014	Student	45	14	5	5	5	5	22	81	13	22

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	37	7	4	3	2	1	86	7	1100
2018	Term	30	49	2	11	2	3	3	85	14	55
2018	Student	47	29	6	15	3	0	0	76	18	34
2017	Indeterminate (permanent)	45	38	7	5	2	2	0	85	7	1121
2017	Term	36	32	10	14	1	4	3	73	16	65
2017	Casual	29	38	22	11	0	0	0	67	11	25
2017	Student	48	28	10	6	4	6	0	80	10	53
2014	Indeterminate (permanent)	47	39	6	4	2	1	1	87	6	1271
2014	Term	40	43	5	5	2	4	0	87	8	41
2014	Casual	44	35	3	3	0	11	4	93	3	30
2014	Student	24	19	7	5	14	28	3	62	27	22
2011	Indeterminate (permanent)	47	35	8	4	3	2	1	85	7	1307
2011	Term	44	24	10	7	8	5	2	73	16	40
2011	Casual	38	20	14	6	5	11	6	70	13	19
2011	Student	22	35	22	14	4	0	4	59	18	24
2008	Indeterminate (permanent)	46	35	8	5	3	2	1	83	8	1372
2008	Term	53	25	4	7	4	7	0	84	12	52
2008	Casual	35	32	9	11	14	0	0	67	24	27
2008	Student	42	24	7	8	0	19	0	82	9	25

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	41	10	3	2	1	85	4	1093
2018	Term	35	41	17	3	0	3	79	3	53
2018	Student	56	24	15	3	0	3	82	3	34

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	26	20	13	9	12	2	51	26	1099
2018	Term	19	29	22	5	3	17	5	62	10	55
2018	Student	41	15	18	9	6	6	6	63	17	34
2017	Indeterminate (permanent)	14	22	21	13	12	13	5	44	31	1118
2017	Term	20	20	16	11	4	18	12	57	21	65
2017	Casual	35	7	14	15	0	22	7	60	21	26
2017	Student	38	21	11	6	4	17	3	74	12	53
2014	Indeterminate (permanent)	14	23	21	14	12	13	4	44	31	1271
2014	Term	22	19	18	15	4	22	0	52	24	41
2014	Casual	28	25	20	0	0	16	11	72	0	30
2014	Student	38	9	0	9	0	28	15	83	17	22
2011	Indeterminate (permanent)	14	21	20	14	11	15	5	43	31	1309
2011	Term	19	21	20	9	2	23	5	56	16	40
2011	Casual	22	5	10	6	0	35	23	63	14	19
2011	Student	7	22	25	7	7	24	7	42	21	24

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	11	89	1102
2018	Student	0	100	34

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	46	118

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	68	118

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	118

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	118

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	34	118

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	118

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	44	118

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	118

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	24	118

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	64	118

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	28	118

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	6	118

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	118

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	39	118

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	18	118

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	118

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	53	118

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	32	118

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	118

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	12	118

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	118

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	118

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	118

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	25	118

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	10	116

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	16	116

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	116

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	116

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	116

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	116

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	15	116

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	7	116

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	116

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	26	116

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	116

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	43	116

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	4	116

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	45	116

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	5	116

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	116

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	14	17	19	6	3	35	6	53	16	1098
2018	Term	12	6	15	4	2	44	16	47	16	55
2018	Student	36	3	9	6	3	27	15	68	16	33
2017	Indeterminate (permanent)	12	19	18	6	5	33	7	52	19	1122
2017	Term	12	14	10	1	0	46	17	69	4	64
2017	Casual	12	14	14	0	3	37	19	61	8	26
2017	Student	21	4	4	0	0	44	28	87	0	53
2014	Indeterminate (permanent)	13	17	18	6	5	34	8	51	17	1268
2014	Term	13	11	16	5	2	30	22	52	15	41
2014	Casual	23	12	6	0	7	29	24	74	14	30
2014	Student	33	5	5	0	0	41	17	89	0	22

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	36	15	4	2	9	1	76	7	1100
2018	Term	27	35	12	2	0	21	4	82	2	55
2018	Student	42	30	0	3	0	15	9	96	4	33
2017	Indeterminate (permanent)	27	35	17	5	4	11	1	71	10	1121
2017	Term	28	32	9	2	1	21	6	83	5	64
2017	Casual	48	20	18	4	0	7	4	76	4	26
2017	Student	42	27	6	0	0	24	2	92	0	53
2014	Indeterminate (permanent)	26	32	19	4	3	14	1	69	8	1268
2014	Term	34	25	17	2	2	17	2	73	6	41
2014	Casual	46	18	6	0	3	19	7	87	4	30
2014	Student	45	5	9	0	0	41	0	84	0	22
2011	Indeterminate (permanent)	29	36	16	6	2	10	0	73	10	1308
2011	Term	36	33	11	5	0	15	0	81	6	40
2011	Casual	60	25	6	0	0	5	5	93	0	19
2011	Student	42	26	21	4	0	7	0	73	4	24

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	6	94	1097
2018	Term	0	100	54
2018	Student	0	100	34

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	32	66

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	86	66

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	66

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	66

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	23	65

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	65

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	65

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	65

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	65

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	65

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	65

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	65

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	65

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	65

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	65

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	35	66

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	21	66

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	66

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	66

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	13	66

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	42	66

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	11	64

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	0	64

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	19	64

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	64

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	64

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	64

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	14	64

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	57	64

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	69	64

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	17	17	3	2	39	6	59	9	1093
2018	Term	10	8	12	7	0	51	13	47	20	55
2018	Student	36	12	6	3	3	30	9	80	10	33
2017	Indeterminate (permanent)	13	18	17	2	2	40	6	59	9	1121
2017	Term	12	15	14	3	0	37	19	62	6	65
2017	Casual	27	14	14	0	0	30	16	75	0	26
2017	Student	23	10	10	0	0	39	19	77	0	53
2014	Indeterminate (permanent)	13	14	20	2	1	42	8	54	6	1270
2014	Term	18	12	13	2	0	37	17	67	5	41
2014	Casual	26	6	6	0	0	42	19	83	0	30
2014	Student	28	9	5	5	0	36	17	80	10	22

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	35	15	3	1	12	1	78	4	1095
2018	Term	27	35	12	3	0	19	4	80	4	55
2018	Student	44	24	6	3	0	18	6	88	4	34
2017	Indeterminate (permanent)	29	37	15	2	2	14	1	78	5	1120
2017	Term	27	37	8	3	0	22	3	86	4	64
2017	Casual	43	26	14	0	0	13	4	83	0	26
2017	Student	48	25	6	0	0	20	2	93	0	53
2014	Indeterminate (permanent)	27	34	16	2	1	18	2	76	4	1270
2014	Term	36	24	16	0	0	21	2	79	0	41
2014	Casual	42	23	5	4	0	20	7	88	5	30
2014	Student	50	14	0	0	5	24	7	93	7	22
2011	Indeterminate (permanent)	33	38	13	3	1	12	0	81	5	1310
2011	Term	39	28	14	5	0	15	0	78	5	40
2011	Casual	60	19	0	0	0	15	6	100	0	19
2011	Student	46	30	4	10	0	11	0	85	11	24

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	61	25	6	3	3	1	88	6	1098
2018	Term	60	27	9	2	2	0	87	4	55
2018	Student	73	18	3	6	0	0	91	6	33
2017	Indeterminate (permanent)	58	25	8	3	4	1	84	7	1122
2017	Term	60	27	12	1	0	0	86	1	65
2017	Casual	64	29	4	3	0	0	93	3	26
2017	Student	79	16	4	0	0	2	96	0	52

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	47	42	7	2	1	1	0	90	3	1094
2018	Term	39	43	11	6	0	2	0	83	6	55
2018	Student	47	32	6	9	3	3	0	82	12	34
2017	Indeterminate (permanent)	39	45	9	3	2	2	0	86	5	1118
2017	Term	33	41	12	9	0	6	0	78	10	65
2017	Casual	35	30	4	11	11	7	3	72	24	26
2017	Student	39	42	8	6	0	6	0	86	6	52

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	41	13	9	3	1	75	12	1102
2018	Term	39	39	16	0	2	4	81	2	55
2018	Student	53	29	12	3	0	3	85	3	34
2017	Indeterminate (permanent)	22	47	14	10	5	1	70	15	1121
2017	Term	28	52	12	8	0	0	80	8	65
2017	Casual	33	38	7	15	8	0	71	22	26
2017	Student	33	50	10	2	0	6	88	2	53

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	25	24	14	15	0	2	46	30	1102
2018	Term	15	29	22	17	15	0	2	45	32	55
2018	Student	29	24	21	15	12	0	0	53	26	34
2017	Indeterminate (permanent)	21	20	21	16	19	0	2	43	36	1119
2017	Term	10	16	30	15	26	0	2	27	42	65
2017	Casual	20	10	21	7	36	6	0	32	46	26
2017	Student	17	23	26	11	21	0	2	41	33	53

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	13	24	33	18	11	0	0	37	30	1100
2018	Term	26	38	14	18	3	0	0	64	21	54
2018	Student	35	35	21	9	0	0	0	71	9	34
2017	Indeterminate (permanent)	13	27	30	17	13	0	0	39	31	1122
2017	Term	18	33	23	12	13	1	0	52	25	65
2017	Casual	21	32	30	15	4	0	0	52	18	26
2017	Student	46	25	19	8	0	0	3	73	8	53

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	15	31	27	16	9	0	1	47	26	1101
2018	Term	32	34	17	10	2	2	3	70	12	54
2018	Student	47	24	18	12	0	0	0	71	12	34
2017	Indeterminate (permanent)	16	28	26	18	11	0	1	44	29	1118
2017	Term	17	43	16	16	5	1	1	61	22	65
2017	Casual	27	37	19	13	0	0	3	66	13	26
2017	Student	71	11	11	2	2	0	3	84	4	53

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	17	26	25	18	12	1	1	44	30	1099
2018	Term	35	24	10	19	9	2	1	61	29	55
2018	Student	35	32	24	0	6	0	3	70	6	34
2017	Indeterminate (permanent)	15	23	27	18	14	1	2	39	33	1122
2017	Term	28	31	11	18	10	1	1	60	28	65
2017	Casual	38	19	23	17	4	0	0	56	20	26
2017	Student	50	27	17	4	0	0	3	78	4	53

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	40	26	16	7	6	0	4	70	14	1096
2018	Term	55	19	10	8	2	0	7	79	10	54
2018	Student	52	36	0	6	0	0	6	94	6	33
2017	Indeterminate (permanent)	36	25	17	7	6	1	8	67	14	1121
2017	Term	46	26	9	3	6	1	9	81	10	65
2017	Casual	48	24	18	4	0	0	6	76	4	25
2017	Student	65	15	4	2	2	0	12	91	4	53

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	27	28	23	11	10	1	56	21	1098
2018	Term	41	30	10	9	8	2	72	17	55
2018	Student	48	21	21	6	3	0	70	9	33
2017	Indeterminate (permanent)	27	28	23	13	8	1	56	20	1120
2017	Term	22	37	15	12	12	1	60	24	65
2017	Casual	42	18	28	9	0	3	62	9	25
2017	Student	39	27	19	8	6	2	67	14	53

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	24	36	23	11	5	1	1	61	16	1100
2018	Term	41	27	23	4	2	2	2	70	6	54
2018	Student	48	21	21	9	0	0	0	70	9	33
2017	Indeterminate (permanent)	26	33	21	12	6	1	2	60	19	1118
2017	Term	28	37	23	8	0	0	4	68	8	65
2017	Casual	35	14	42	3	0	0	6	52	3	26
2017	Student	62	15	13	2	0	4	4	83	2	53

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	18	35	28	12	5	1	1	54	17	1099
2018	Term	29	33	21	9	2	1	5	67	11	54
2018	Student	35	38	24	0	3	0	0	74	3	34
2017	Indeterminate (permanent)	20	32	24	15	8	1	1	52	23	1116
2017	Term	30	34	28	7	0	1	0	65	7	65
2017	Casual	33	26	27	0	4	6	3	66	4	26
2017	Student	57	31	6	2	0	0	5	92	2	53

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	25	32	24	12	6	1	1	58	18	1099
2018	Term	34	30	17	12	4	0	3	66	16	54
2018	Student	19	44	16	19	3	0	0	63	22	32
2017	Indeterminate (permanent)	25	30	21	14	8	0	2	56	22	1119
2017	Term	32	33	23	10	0	0	1	66	11	65
2017	Casual	33	20	43	0	4	0	0	53	4	26
2017	Student	42	25	23	10	0	0	1	67	10	53

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	31	23	11	5	0	1	60	16	1091
2018	Term	38	32	13	9	4	0	5	73	14	54
2018	Student	41	38	21	0	0	0	0	79	0	34
2017	Indeterminate (permanent)	29	31	22	10	6	0	1	61	16	1117
2017	Term	27	41	25	2	1	2	1	71	3	65
2017	Casual	42	18	17	7	10	0	6	64	18	25
2017	Student	53	32	8	0	2	0	5	90	2	53

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	27	12	4	2	2	81	7	1096
2018	Term	60	20	13	2	0	5	85	2	54
2018	Student	68	24	6	0	3	0	91	3	34
2017	Indeterminate (permanent)	56	25	11	4	2	1	83	6	1121
2017	Term	56	17	17	3	1	6	78	5	65
2017	Casual	59	17	15	0	9	0	76	9	26
2017	Student	67	21	6	0	2	4	92	2	52

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	72	14	5	1	1	7	92	2	1098
2018	Term	78	7	5	2	4	4	89	6	53
2018	Student	79	9	6	0	3	3	91	3	34

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	72	11	6	3	3	1	4	88	6	1096
2018	Term	83	6	3	0	2	0	6	95	2	54
2018	Student	91	6	0	0	3	0	0	97	3	33
2017	Indeterminate (permanent)	74	11	5	3	3	1	4	89	6	1120
2017	Term	71	10	8	0	0	0	12	91	0	64
2017	Casual	85	3	6	0	3	0	3	91	3	26
2017	Student	94	0	2	0	0	0	4	98	0	53

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	57	26	10	4	1	1	85	5	1098
2018	Term	73	15	3	2	4	3	91	5	53
2018	Student	76	18	3	3	0	0	94	3	34
2017	Indeterminate (permanent)	56	26	10	3	2	2	85	5	1121
2017	Term	64	22	2	0	0	12	97	0	65
2017	Casual	56	17	17	4	3	3	76	7	26
2017	Student	77	15	6	0	0	2	94	0	53

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	58	19	11	7	4	0	1	78	11	1096
2018	Term	76	11	5	3	2	0	3	89	5	54
2018	Student	68	18	6	6	0	0	3	88	6	34
2017	Indeterminate (permanent)	58	20	9	5	5	0	2	80	10	1117
2017	Term	62	14	4	7	0	2	12	87	8	65
2017	Casual	68	4	17	8	3	0	0	72	11	25
2017	Student	87	8	2	0	0	0	4	98	0	53

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	51	15	6	2	1	0	25	88	4	1093
2018	Term	64	2	2	0	2	0	31	96	2	53
2018	Student	74	3	6	3	0	0	15	90	3	34
2017	Indeterminate (permanent)	53	14	4	2	1	0	26	91	4	1117
2017	Term	59	5	1	2	1	1	30	93	5	65
2017	Casual	67	0	9	0	3	0	21	84	4	26
2017	Student	83	6	0	0	0	0	11	100	0	53

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	69	17	6	1	1	0	5	92	2	1095
2018	Term	76	17	1	3	0	0	3	95	3	54
2018	Student	79	9	6	3	0	0	3	91	3	34
2017	Indeterminate (permanent)	68	18	6	1	0	0	6	92	1	1115
2017	Term	65	16	2	1	0	0	15	96	2	65
2017	Casual	64	10	9	0	3	8	6	85	4	26
2017	Student	80	8	2	0	0	0	10	98	0	51

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	75	12	4	2	2	4	92	4	1100
2018	Term	33	7	23	13	24	0	41	37	54
2018	Student	53	18	12	6	12	0	71	18	34
2017	Indeterminate (permanent)	72	14	5	3	1	5	91	4	1122
2017	Term	18	17	13	20	28	5	36	50	65
2017	Casual	19	19	14	19	26	3	39	47	26
2017	Student	50	6	17	10	11	6	60	22	53

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	44	28	17	6	3	3	74	9	1095
2018	Term	45	32	5	10	5	3	79	16	53
2018	Student	47	21	24	6	3	0	68	9	34
2017	Indeterminate (permanent)	49	27	15	4	2	2	78	7	1116
2017	Term	44	30	14	5	1	6	79	7	65
2017	Casual	42	30	21	0	4	3	74	4	25
2017	Student	63	23	10	3	0	2	87	3	53

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	11	33	38	14	4	44	18	1103
2018	Term	21	32	35	8	5	52	13	55
2018	Student	32	41	24	3	0	74	3	34
2017	Indeterminate (permanent)	9	29	41	14	6	39	20	1122
2017	Term	7	37	45	7	4	44	11	65
2017	Casual	4	51	20	26	0	54	26	26
2017	Student	21	54	23	2	0	75	2	53

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	8	19	40	23	10	33	27	1089
2018	Term	5	12	39	27	19	45	16	55
2018	Student	0	12	35	29	24	53	12	34
2017	Indeterminate (permanent)	7	21	41	21	10	31	28	1120
2017	Term	4	9	45	28	15	43	13	65
2017	Casual	11	4	42	20	23	43	14	26
2017	Student	4	11	22	46	17	63	15	53

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	28	28	21	12	9	2	0	29	71	1104
2018	Term	21	23	21	14	16	4	0	22	78	54
2018	Student	30	21	24	15	6	3	0	31	69	33
2017	Indeterminate (permanent)	31	22	21	11	11	3	1	32	68	1122
2017	Term	16	23	25	14	20	3	0	16	84	65
2017	Casual	23	14	21	3	27	7	6	26	74	26
2017	Student	25	31	8	10	21	2	4	26	74	53

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	17	773
2018	Term	28	40
2018	Student	45	22
2017	Indeterminate (permanent)	19	727
2017	Term	42	53
2017	Casual	68	18
2017	Student	38	37

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	37	773
2018	Term	49	40
2018	Student	77	22
2017	Indeterminate (permanent)	35	727
2017	Term	42	53
2017	Casual	68	18
2017	Student	69	37

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	22	773
2018	Term	40	40
2018	Student	36	22
2017	Indeterminate (permanent)	18	727
2017	Term	20	53
2017	Casual	33	18
2017	Student	40	37

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	41	773
2018	Term	13	40
2018	Student	9	22
2017	Indeterminate (permanent)	49	727
2017	Term	35	53
2017	Casual	5	18
2017	Student	11	37

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	9	773
2018	Term	0	40
2018	Student	0	22
2017	Indeterminate (permanent)	11	727
2017	Term	3	53
2017	Casual	0	18
2017	Student	0	37

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	33	773
2018	Term	28	40
2018	Student	27	22

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Indeterminate (permanent)	36	773
2018	Term	44	40
2018	Student	23	22
2017	Indeterminate (permanent)	39	727
2017	Term	39	53
2017	Casual	38	18
2017	Student	41	37

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Indeterminate (permanent)	4	42	21	12	5	16	734
2018	Term	3	40	24	10	5	19	35
2018	Student	0	65	25	10	0	0	20
2017	Indeterminate (permanent)	5	48	19	10	7	11	709
2017	Term	7	43	28	7	2	14	52
2017	Casual	0	27	28	11	14	20	18
2017	Student	9	57	21	10	0	3	34

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	31	69	769
2018	Term	31	69	39
2018	Student	57	43	21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	33	16	18	11	12	1	8	54	26	1098
2018	Term	36	18	12	10	9	3	12	63	23	55
2018	Student	45	21	12	15	3	0	3	69	19	33

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	20	27	20	12	9	1	10	53	24	769
2018	Term	15	40	15	10	7	0	13	63	20	40
2018	Student	36	32	14	14	0	0	5	71	14	22
2017	Indeterminate (permanent)	15	26	16	16	13	2	12	48	33	733
2017	Term	18	24	9	23	16	4	7	47	44	53
2017	Casual	16	38	5	26	15	0	0	54	41	18
2017	Student	45	19	5	22	3	5	0	68	26	37

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Indeterminate (permanent)	4	10	14	25	39	1	6	15	70	770
2018	Term	4	12	18	31	27	0	8	18	63	40
2018	Student	23	18	18	18	9	5	9	47	32	22
2017	Indeterminate (permanent)	2	7	10	19	52	2	8	10	79	733
2017	Term	6	8	18	17	43	0	8	15	65	53
2017	Casual	5	16	22	15	36	0	5	23	54	18
2017	Student	16	5	8	25	29	8	8	26	64	37

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Canadian Heritage by Question 77. What is your current employee status?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark