2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 39 13 7 5 0 0 75 12 459
2018 3 to 10 years in current department or agency 33 44 8 11 5 0 0 76 15 418
2018 11 to 20 years in current department or agency 37 44 9 7 3 0 0 81 10 439
2018 More than 20 years in current department or agency 34 43 11 8 4 0 0 78 11 175
2017 Less than 3 years in current department or agency 38 42 10 7 4 0 0 80 11 671
2017 3 to 10 years in current department or agency 35 43 9 6 7 0 0 78 13 491
2017 11 to 20 years in current department or agency 37 45 6 9 3 0 0 82 11 509
2017 More than 20 years in current department or agency 36 42 10 7 6 0 0 78 12 235
2014 Less than 3 years in current department or agency 29 52 10 7 3 0 0 81 9 192
2014 3 to 10 years in current department or agency 31 37 13 11 8 0 0 68 19 694
2014 11 to 20 years in current department or agency 29 41 10 13 6 1 0 70 20 438
2014 More than 20 years in current department or agency 30 45 12 6 6 0 0 76 13 298

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 36 15 10 6 0 0 68 17 458
2018 3 to 10 years in current department or agency 27 35 13 14 11 0 0 62 25 416
2018 11 to 20 years in current department or agency 27 36 12 13 12 0 0 62 25 440
2018 More than 20 years in current department or agency 25 40 14 12 9 0 0 65 21 178
2017 Less than 3 years in current department or agency 35 34 13 10 7 0 0 69 17 671
2017 3 to 10 years in current department or agency 24 39 11 13 13 0 0 63 26 491
2017 11 to 20 years in current department or agency 29 35 11 13 11 0 0 64 25 511
2017 More than 20 years in current department or agency 22 40 16 12 10 1 0 62 22 233

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 34 13 2 1 0 0 83 4 454
2018 3 to 10 years in current department or agency 51 34 8 4 2 0 0 85 7 416
2018 11 to 20 years in current department or agency 53 32 9 6 1 0 0 85 6 436
2018 More than 20 years in current department or agency 55 32 8 4 0 0 0 87 5 177
2017 Less than 3 years in current department or agency 55 33 9 2 1 0 0 88 3 670
2017 3 to 10 years in current department or agency 54 33 6 4 3 0 0 87 7 491
2017 11 to 20 years in current department or agency 58 32 7 3 0 0 0 90 3 509
2017 More than 20 years in current department or agency 59 33 4 4 1 0 0 92 5 234
2014 Less than 3 years in current department or agency 64 23 9 3 1 0 0 88 4 192
2014 3 to 10 years in current department or agency 57 26 9 4 4 0 0 83 8 694
2014 11 to 20 years in current department or agency 60 27 5 5 1 1 0 89 6 438
2014 More than 20 years in current department or agency 64 26 6 1 2 0 0 91 3 298

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 39 11 6 4 0 0 79 10 456
2018 3 to 10 years in current department or agency 37 38 13 9 3 0 0 75 12 417
2018 11 to 20 years in current department or agency 41 37 13 7 2 0 0 78 9 443
2018 More than 20 years in current department or agency 45 37 10 6 2 0 0 82 8 178
2017 Less than 3 years in current department or agency 45 37 9 6 3 0 0 82 9 670
2017 3 to 10 years in current department or agency 38 41 11 6 5 0 0 78 11 490
2017 11 to 20 years in current department or agency 41 40 12 5 2 0 0 81 7 510
2017 More than 20 years in current department or agency 42 41 6 5 5 0 0 83 10 235
2014 Less than 3 years in current department or agency 56 34 6 2 2 0 0 89 5 192
2014 3 to 10 years in current department or agency 39 33 11 11 5 0 0 72 16 691
2014 11 to 20 years in current department or agency 35 38 10 11 4 0 1 74 16 436
2014 More than 20 years in current department or agency 42 39 12 4 3 0 0 81 8 298

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 33 12 8 6 1 0 74 14 458
2018 3 to 10 years in current department or agency 30 28 19 14 10 0 0 57 24 416
2018 11 to 20 years in current department or agency 29 28 21 14 7 0 0 58 21 441
2018 More than 20 years in current department or agency 30 35 15 9 11 0 0 65 20 178
2017 Less than 3 years in current department or agency 42 30 13 10 5 0 0 72 15 671
2017 3 to 10 years in current department or agency 26 31 21 10 10 0 0 57 21 489
2017 11 to 20 years in current department or agency 27 35 16 13 9 0 0 62 22 509
2017 More than 20 years in current department or agency 30 35 16 7 11 1 0 66 18 235
2014 Less than 3 years in current department or agency 51 29 9 8 1 1 0 82 9 192
2014 3 to 10 years in current department or agency 14 31 23 15 15 1 0 46 31 694
2014 11 to 20 years in current department or agency 17 26 17 20 19 0 0 43 39 438
2014 More than 20 years in current department or agency 17 31 20 14 18 0 0 48 32 299

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 37 12 8 5 0 0 74 14 459
2018 3 to 10 years in current department or agency 28 33 16 14 9 0 0 61 23 413
2018 11 to 20 years in current department or agency 27 33 21 13 6 0 0 60 19 436
2018 More than 20 years in current department or agency 29 38 17 11 4 0 0 67 15 175
2017 Less than 3 years in current department or agency 42 32 12 10 4 0 0 74 14 671
2017 3 to 10 years in current department or agency 24 36 19 14 7 0 0 60 21 490
2017 11 to 20 years in current department or agency 26 38 17 12 8 0 0 63 19 511
2017 More than 20 years in current department or agency 29 39 15 9 8 0 0 68 17 235
2014 Less than 3 years in current department or agency 53 30 9 6 2 0 0 83 8 192
2014 3 to 10 years in current department or agency 14 30 24 16 15 0 0 45 31 694
2014 11 to 20 years in current department or agency 17 29 16 19 19 0 0 46 37 438
2014 More than 20 years in current department or agency 16 32 18 19 15 0 0 48 34 299

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 23 18 12 10 3 0 58 23 457
2018 3 to 10 years in current department or agency 25 24 19 16 13 2 0 50 30 418
2018 11 to 20 years in current department or agency 30 23 22 15 7 3 0 54 23 442
2018 More than 20 years in current department or agency 32 32 14 11 6 5 0 67 18 179
2017 Less than 3 years in current department or agency 33 22 17 13 12 3 1 57 25 671
2017 3 to 10 years in current department or agency 23 25 20 15 12 5 0 51 28 489
2017 11 to 20 years in current department or agency 32 26 19 11 8 4 0 60 20 511
2017 More than 20 years in current department or agency 37 26 11 15 6 4 0 66 22 234
2014 Less than 3 years in current department or agency 40 20 15 11 5 7 2 66 18 192
2014 3 to 10 years in current department or agency 18 25 22 15 16 3 2 45 33 694
2014 11 to 20 years in current department or agency 26 19 16 17 14 7 0 49 34 438
2014 More than 20 years in current department or agency 28 24 24 9 7 7 1 56 18 299
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 28 11 6 6 3 0 77 12 456
2018 3 to 10 years in current department or agency 47 28 13 5 6 0 0 75 12 415
2018 11 to 20 years in current department or agency 41 29 15 8 7 0 0 70 15 437
2018 More than 20 years in current department or agency 35 37 17 7 3 0 1 73 10 178
2017 Less than 3 years in current department or agency 51 26 10 7 4 2 1 78 11 670
2017 3 to 10 years in current department or agency 46 27 9 8 7 1 0 75 16 490
2017 11 to 20 years in current department or agency 46 29 9 7 6 2 0 77 14 511
2017 More than 20 years in current department or agency 35 33 16 8 3 4 1 72 11 235
2014 Less than 3 years in current department or agency 63 21 7 3 1 2 3 89 4 192
2014 3 to 10 years in current department or agency 46 27 11 7 7 1 1 75 14 693
2014 11 to 20 years in current department or agency 47 27 7 7 8 2 2 77 15 438
2014 More than 20 years in current department or agency 44 26 16 7 5 1 0 71 13 298

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 29 12 7 7 1 1 73 15 457
2018 3 to 10 years in current department or agency 41 29 10 13 8 0 0 70 20 414
2018 11 to 20 years in current department or agency 39 29 12 13 7 0 0 68 20 435
2018 More than 20 years in current department or agency 38 32 15 8 6 0 1 70 14 178
2017 Less than 3 years in current department or agency 47 29 10 9 5 0 0 77 14 671
2017 3 to 10 years in current department or agency 43 30 8 10 9 0 0 73 19 489
2017 11 to 20 years in current department or agency 42 32 9 10 7 0 0 74 16 509
2017 More than 20 years in current department or agency 32 39 11 11 5 1 0 73 16 235
2014 Less than 3 years in current department or agency 62 23 10 3 1 1 1 86 4 192
2014 3 to 10 years in current department or agency 41 29 12 9 9 0 1 70 18 694
2014 11 to 20 years in current department or agency 43 30 8 10 8 0 0 73 19 438
2014 More than 20 years in current department or agency 43 27 13 12 6 0 0 69 18 299

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 24 11 11 7 0 0 70 18 457
2018 3 to 10 years in current department or agency 48 26 9 9 8 0 0 74 17 417
2018 11 to 20 years in current department or agency 43 26 12 11 8 0 0 70 19 439
2018 More than 20 years in current department or agency 43 32 15 6 5 0 0 75 10 179
2017 Less than 3 years in current department or agency 53 25 9 7 6 0 0 78 13 669
2017 3 to 10 years in current department or agency 51 24 9 8 8 0 0 75 15 489
2017 11 to 20 years in current department or agency 53 24 7 9 7 0 0 77 16 507
2017 More than 20 years in current department or agency 49 29 10 7 5 1 0 78 11 233
2014 Less than 3 years in current department or agency 72 17 7 2 1 1 0 89 3 191
2014 3 to 10 years in current department or agency 49 25 8 7 9 0 1 75 16 693
2014 11 to 20 years in current department or agency 52 22 10 8 8 0 0 74 16 437
2014 More than 20 years in current department or agency 49 20 17 7 6 0 0 69 14 299

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 27 13 8 4 10 0 72 13 458
2018 3 to 10 years in current department or agency 25 34 18 10 9 4 0 61 20 420
2018 11 to 20 years in current department or agency 22 30 21 13 7 7 0 56 21 444
2018 More than 20 years in current department or agency 18 34 24 11 6 6 0 56 18 178
2017 Less than 3 years in current department or agency 42 29 11 5 3 9 1 78 9 671
2017 3 to 10 years in current department or agency 25 35 17 9 7 7 0 64 18 491
2017 11 to 20 years in current department or agency 21 31 19 11 9 7 1 57 22 509
2017 More than 20 years in current department or agency 20 35 18 11 6 10 0 61 19 235
2014 Less than 3 years in current department or agency 45 26 10 6 3 7 2 79 10 192
2014 3 to 10 years in current department or agency 17 28 23 12 14 5 0 47 28 694
2014 11 to 20 years in current department or agency 12 24 23 14 16 11 0 41 34 438
2014 More than 20 years in current department or agency 10 20 24 17 18 11 0 33 40 299

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 30 14 13 6 5 0 65 20 458
2018 3 to 10 years in current department or agency 20 34 18 14 13 1 0 55 27 419
2018 11 to 20 years in current department or agency 18 31 20 19 11 1 0 50 31 442
2018 More than 20 years in current department or agency 14 35 20 19 11 0 0 50 30 177
2017 Less than 3 years in current department or agency 35 31 14 10 6 3 1 69 17 670
2017 3 to 10 years in current department or agency 21 32 18 17 10 2 0 55 27 489
2017 11 to 20 years in current department or agency 17 32 16 20 12 1 1 50 33 510
2017 More than 20 years in current department or agency 17 36 22 15 8 3 0 54 23 235
2014 Less than 3 years in current department or agency 43 26 10 9 4 5 3 75 14 192
2014 3 to 10 years in current department or agency 11 21 25 20 21 3 0 33 42 693
2014 11 to 20 years in current department or agency 8 22 18 22 26 4 0 32 50 438
2014 More than 20 years in current department or agency 7 22 21 24 24 2 0 29 50 299

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 27 19 14 8 10 0 54 25 459
2018 3 to 10 years in current department or agency 15 28 20 18 17 3 0 43 36 418
2018 11 to 20 years in current department or agency 10 27 19 25 15 4 0 38 42 441
2018 More than 20 years in current department or agency 10 27 23 24 13 4 1 39 38 179
2017 Less than 3 years in current department or agency 23 29 18 14 8 6 1 57 24 669
2017 3 to 10 years in current department or agency 13 27 17 23 15 5 0 42 40 491
2017 11 to 20 years in current department or agency 11 25 22 23 15 4 0 37 40 507
2017 More than 20 years in current department or agency 10 27 20 24 13 8 0 39 39 235
2014 Less than 3 years in current department or agency 35 24 8 17 6 8 2 66 25 192
2014 3 to 10 years in current department or agency 8 15 25 24 24 3 0 24 49 693
2014 11 to 20 years in current department or agency 4 20 17 24 28 7 0 25 56 438
2014 More than 20 years in current department or agency 5 20 20 20 31 4 0 25 54 298

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 29 20 15 12 5 0 51 28 458
2018 3 to 10 years in current department or agency 14 25 18 24 19 1 0 39 43 419
2018 11 to 20 years in current department or agency 10 21 18 29 19 2 0 33 49 442
2018 More than 20 years in current department or agency 9 32 16 27 14 1 0 41 42 177
2017 Less than 3 years in current department or agency 24 31 15 17 9 4 0 58 27 670
2017 3 to 10 years in current department or agency 14 27 17 22 16 3 0 42 40 489
2017 11 to 20 years in current department or agency 11 31 16 23 18 2 0 42 41 507
2017 More than 20 years in current department or agency 10 36 19 20 14 2 0 46 35 234
2014 Less than 3 years in current department or agency 27 31 12 14 8 6 2 63 24 192
2014 3 to 10 years in current department or agency 9 18 17 26 26 4 0 29 54 691
2014 11 to 20 years in current department or agency 6 20 15 24 32 2 0 27 57 437
2014 More than 20 years in current department or agency 4 22 20 22 30 2 0 27 53 299
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 31 18 15 9 1 1 58 24 461
2018 3 to 10 years in current department or agency 22 31 15 18 13 0 0 53 31 420
2018 11 to 20 years in current department or agency 22 35 15 15 13 0 0 57 28 442
2018 More than 20 years in current department or agency 19 31 21 19 10 0 0 50 29 178
2017 Less than 3 years in current department or agency 30 34 15 12 9 1 0 65 21 670
2017 3 to 10 years in current department or agency 24 32 15 14 14 0 0 56 28 489
2017 11 to 20 years in current department or agency 24 36 15 13 11 0 0 60 25 511
2017 More than 20 years in current department or agency 20 39 19 14 7 0 0 60 21 234
2014 Less than 3 years in current department or agency 29 47 15 6 2 0 0 76 8 192
2014 3 to 10 years in current department or agency 19 33 17 16 15 0 0 52 31 694
2014 11 to 20 years in current department or agency 21 30 16 17 17 0 0 50 34 438
2014 More than 20 years in current department or agency 19 34 20 13 13 0 0 53 27 298

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 39 14 14 6 0 0 65 20 461
2018 3 to 10 years in current department or agency 27 37 15 14 6 0 0 64 20 419
2018 11 to 20 years in current department or agency 27 44 11 13 5 0 0 71 18 444
2018 More than 20 years in current department or agency 25 42 14 13 6 0 0 68 18 179
2017 Less than 3 years in current department or agency 32 42 11 10 5 0 0 74 15 670
2017 3 to 10 years in current department or agency 28 40 13 11 8 0 0 69 18 489
2017 11 to 20 years in current department or agency 31 38 13 13 5 0 0 69 18 510
2017 More than 20 years in current department or agency 28 42 13 13 4 0 0 71 17 235

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 14 20 19 15 19 2 32 42 459
2018 3 to 10 years in current department or agency 8 20 22 19 21 8 3 32 44 419
2018 11 to 20 years in current department or agency 13 18 18 24 16 10 0 35 45 442
2018 More than 20 years in current department or agency 12 22 23 20 10 11 2 39 34 177
2017 Less than 3 years in current department or agency 11 16 17 16 13 25 2 37 39 669
2017 3 to 10 years in current department or agency 8 18 15 25 19 14 2 31 51 489
2017 11 to 20 years in current department or agency 9 20 16 25 16 12 2 34 48 509
2017 More than 20 years in current department or agency 9 18 20 21 12 17 2 34 41 235
2014 Less than 3 years in current department or agency 20 16 9 16 8 27 4 52 35 192
2014 3 to 10 years in current department or agency 11 16 20 18 21 13 1 31 46 694
2014 11 to 20 years in current department or agency 8 24 17 19 17 14 1 37 42 438
2014 More than 20 years in current department or agency 9 24 19 21 14 10 2 39 40 299

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 30 15 11 8 1 1 65 19 457
2018 3 to 10 years in current department or agency 35 32 13 12 8 0 1 67 20 417
2018 11 to 20 years in current department or agency 35 33 12 10 8 0 0 69 19 439
2018 More than 20 years in current department or agency 33 38 13 7 7 1 2 73 14 179
2017 Less than 3 years in current department or agency 41 30 11 11 6 1 0 72 17 671
2017 3 to 10 years in current department or agency 37 33 10 10 9 1 0 70 20 489
2017 11 to 20 years in current department or agency 38 35 10 8 8 0 1 73 16 511
2017 More than 20 years in current department or agency 33 39 15 6 7 0 0 72 13 235
2014 Less than 3 years in current department or agency 51 30 7 6 1 5 0 86 7 192
2014 3 to 10 years in current department or agency 37 31 13 10 9 0 1 69 18 694
2014 11 to 20 years in current department or agency 44 31 8 8 8 0 0 75 16 438
2014 More than 20 years in current department or agency 42 31 11 10 7 0 0 73 16 299

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 25 30 9 0 7 4 55 10 44
2018 3 to 10 years in current department or agency 30 35 14 5 3 4 10 75 8 83
2018 11 to 20 years in current department or agency 22 40 14 7 7 3 7 68 17 112
2018 More than 20 years in current department or agency 22 49 14 6 4 4 0 75 11 48
2017 Less than 3 years in current department or agency 22 36 8 8 5 12 9 73 17 59
2017 3 to 10 years in current department or agency 26 34 16 11 5 4 3 65 18 94
2017 11 to 20 years in current department or agency 27 33 16 13 3 1 6 66 17 126
2017 More than 20 years in current department or agency 21 32 15 13 10 5 5 58 25 61
2014 Less than 3 years in current department or agency 31 41 28 0 0 0 0 72 0 21
2014 3 to 10 years in current department or agency 37 26 10 11 11 2 5 66 23 115
2014 11 to 20 years in current department or agency 27 31 20 12 8 0 2 59 21 83
2014 More than 20 years in current department or agency 24 37 16 6 5 1 12 70 12 86

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 46 9 17 10 0 0 65 26 461
2018 3 to 10 years in current department or agency 16 44 11 20 9 0 0 61 29 420
2018 11 to 20 years in current department or agency 16 49 8 19 8 0 0 65 27 441
2018 More than 20 years in current department or agency 20 43 12 19 5 0 1 63 25 179
2017 Less than 3 years in current department or agency 24 39 10 17 9 0 0 64 26 668
2017 3 to 10 years in current department or agency 18 39 13 20 10 0 0 57 31 491
2017 11 to 20 years in current department or agency 17 46 10 19 8 0 0 63 27 508
2017 More than 20 years in current department or agency 20 47 9 14 9 0 0 67 24 235
2014 Less than 3 years in current department or agency 29 42 13 9 6 0 0 71 15 192
2014 3 to 10 years in current department or agency 15 36 12 22 15 0 0 50 37 693
2014 11 to 20 years in current department or agency 19 32 12 22 15 0 0 51 37 438
2014 More than 20 years in current department or agency 19 42 9 19 10 0 0 62 30 299

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 40 10 10 4 0 0 75 15 457
2018 3 to 10 years in current department or agency 38 38 14 6 4 0 0 76 10 418
2018 11 to 20 years in current department or agency 42 41 7 8 2 0 0 82 11 440
2018 More than 20 years in current department or agency 43 38 11 5 4 0 0 81 8 177
2017 Less than 3 years in current department or agency 39 38 10 9 5 0 0 77 13 669
2017 3 to 10 years in current department or agency 38 40 9 8 5 0 0 78 13 491
2017 11 to 20 years in current department or agency 43 41 9 5 2 0 0 84 8 509
2017 More than 20 years in current department or agency 41 43 5 8 3 0 0 84 11 235
2014 Less than 3 years in current department or agency 35 37 14 11 4 0 0 72 14 192
2014 3 to 10 years in current department or agency 38 37 10 7 6 0 0 76 14 693
2014 11 to 20 years in current department or agency 43 33 11 11 3 0 0 76 13 438
2014 More than 20 years in current department or agency 43 39 9 5 4 0 0 82 9 299

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 37 10 7 4 0 0 79 11 453
2018 3 to 10 years in current department or agency 45 36 7 9 3 0 0 80 13 417
2018 11 to 20 years in current department or agency 47 38 5 7 3 0 0 85 10 437
2018 More than 20 years in current department or agency 51 33 8 5 3 0 0 84 7 173
2017 Less than 3 years in current department or agency 48 34 7 8 3 0 0 82 11 670
2017 3 to 10 years in current department or agency 44 37 6 8 5 0 0 81 12 491
2017 11 to 20 years in current department or agency 50 36 6 5 2 0 0 87 8 509
2017 More than 20 years in current department or agency 43 44 4 6 3 0 0 87 9 234
2014 Less than 3 years in current department or agency 45 36 7 7 4 0 0 82 11 191
2014 3 to 10 years in current department or agency 46 33 8 7 6 0 0 79 13 692
2014 11 to 20 years in current department or agency 46 35 6 8 4 0 0 82 12 438
2014 More than 20 years in current department or agency 49 39 6 4 3 0 0 88 7 299

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 28 19 15 10 7 0 53 27 455
2018 3 to 10 years in current department or agency 15 27 20 19 17 1 0 43 37 418
2018 11 to 20 years in current department or agency 15 27 16 25 16 0 0 42 41 436
2018 More than 20 years in current department or agency 15 30 20 21 12 1 1 45 34 178
2017 Less than 3 years in current department or agency 26 29 15 15 8 7 1 60 24 670
2017 3 to 10 years in current department or agency 17 28 17 21 16 1 0 46 37 490
2017 11 to 20 years in current department or agency 15 31 15 20 16 2 1 48 37 511
2017 More than 20 years in current department or agency 14 31 22 18 12 3 0 46 32 235
2014 Less than 3 years in current department or agency 25 23 15 11 5 13 8 61 20 192
2014 3 to 10 years in current department or agency 12 21 22 20 21 3 1 34 43 693
2014 11 to 20 years in current department or agency 11 24 21 24 18 3 0 36 43 438
2014 More than 20 years in current department or agency 11 28 17 25 17 2 0 40 43 298

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 31 13 15 14 5 2 54 32 459
2018 3 to 10 years in current department or agency 18 23 16 18 21 2 2 43 41 416
2018 11 to 20 years in current department or agency 16 27 13 18 24 0 2 43 44 439
2018 More than 20 years in current department or agency 12 29 17 16 19 2 4 44 38 178
2017 Less than 3 years in current department or agency 21 26 16 14 14 7 2 51 32 669
2017 3 to 10 years in current department or agency 17 23 14 19 22 2 2 42 44 488
2017 11 to 20 years in current department or agency 14 28 15 16 24 1 3 43 42 510
2017 More than 20 years in current department or agency 13 23 15 24 19 3 3 38 46 235
2014 Less than 3 years in current department or agency 15 18 18 13 11 14 11 44 32 191
2014 3 to 10 years in current department or agency 11 23 17 18 25 3 3 36 46 694
2014 11 to 20 years in current department or agency 8 21 18 22 25 3 2 31 50 438
2014 More than 20 years in current department or agency 9 15 18 22 31 3 2 25 56 299

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 34 18 14 9 1 0 58 23 455
2018 3 to 10 years in current department or agency 25 36 10 15 14 0 0 60 30 419
2018 11 to 20 years in current department or agency 23 41 10 14 11 0 0 64 26 441
2018 More than 20 years in current department or agency 22 41 12 14 12 0 0 63 26 176
2017 Less than 3 years in current department or agency 28 34 15 14 8 1 1 63 22 669
2017 3 to 10 years in current department or agency 25 35 12 17 11 0 0 60 28 491
2017 11 to 20 years in current department or agency 28 38 11 12 11 0 0 66 23 509
2017 More than 20 years in current department or agency 21 48 8 14 10 0 0 68 24 234
2014 Less than 3 years in current department or agency 26 49 11 11 2 0 1 76 14 192
2014 3 to 10 years in current department or agency 21 37 10 14 16 0 1 59 31 693
2014 11 to 20 years in current department or agency 19 32 13 16 20 0 0 50 37 437
2014 More than 20 years in current department or agency 19 37 11 13 21 0 0 55 33 298

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 34 21 11 9 0 0 59 20 455
2018 3 to 10 years in current department or agency 27 30 17 14 12 0 0 57 26 414
2018 11 to 20 years in current department or agency 29 35 14 12 11 0 0 63 23 438
2018 More than 20 years in current department or agency 25 35 18 13 8 1 0 61 21 178
2017 Less than 3 years in current department or agency 32 34 16 10 7 0 1 67 17 669
2017 3 to 10 years in current department or agency 28 29 17 13 13 0 0 57 26 490
2017 11 to 20 years in current department or agency 31 37 10 12 10 0 0 68 22 510
2017 More than 20 years in current department or agency 23 41 14 11 10 0 1 64 22 235
2014 Less than 3 years in current department or agency 32 41 17 7 2 1 0 74 9 192
2014 3 to 10 years in current department or agency 26 31 15 12 16 0 0 57 28 694
2014 11 to 20 years in current department or agency 22 29 14 18 17 0 0 51 35 438
2014 More than 20 years in current department or agency 23 33 20 11 13 0 0 56 24 299

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 35 16 12 7 0 0 65 19 458
2018 3 to 10 years in current department or agency 26 35 15 13 9 0 0 62 22 419
2018 11 to 20 years in current department or agency 25 39 12 15 8 0 0 65 23 440
2018 More than 20 years in current department or agency 27 38 17 9 9 0 0 65 18 178
2017 Less than 3 years in current department or agency 36 35 12 10 7 0 0 71 17 670
2017 3 to 10 years in current department or agency 28 35 14 12 11 0 0 63 23 490
2017 11 to 20 years in current department or agency 31 38 11 11 9 0 0 69 20 510
2017 More than 20 years in current department or agency 22 45 16 10 6 1 0 68 16 235
2014 Less than 3 years in current department or agency 41 42 10 5 1 0 0 83 6 192
2014 3 to 10 years in current department or agency 25 30 16 15 13 0 0 55 29 694
2014 11 to 20 years in current department or agency 26 27 14 18 13 1 0 54 32 436
2014 More than 20 years in current department or agency 26 33 17 14 11 0 0 59 25 298

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 39 22 12 6 5 0 59 18 457
2018 3 to 10 years in current department or agency 18 30 22 15 12 2 0 49 28 418
2018 11 to 20 years in current department or agency 16 36 21 14 11 3 0 53 25 439
2018 More than 20 years in current department or agency 11 42 21 17 6 3 0 55 24 179
2017 Less than 3 years in current department or agency 23 32 20 12 8 6 0 58 21 671
2017 3 to 10 years in current department or agency 17 34 18 16 12 2 0 52 29 491
2017 11 to 20 years in current department or agency 17 34 21 15 10 3 0 53 25 511
2017 More than 20 years in current department or agency 12 36 24 17 7 5 0 51 25 234

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 30 10 9 5 1 1 75 15 460
2018 3 to 10 years in current department or agency 41 32 9 9 9 0 0 73 18 420
2018 11 to 20 years in current department or agency 42 33 10 8 7 0 0 75 15 441
2018 More than 20 years in current department or agency 38 32 12 10 8 0 0 70 18 179
2017 Less than 3 years in current department or agency 49 27 9 8 7 0 0 76 15 670
2017 3 to 10 years in current department or agency 40 34 8 9 8 0 1 74 18 491
2017 11 to 20 years in current department or agency 41 34 7 10 8 0 0 75 18 511
2017 More than 20 years in current department or agency 34 42 8 9 5 1 0 77 15 234
2014 Less than 3 years in current department or agency 50 24 11 10 1 2 2 77 12 192
2014 3 to 10 years in current department or agency 37 29 13 11 9 0 0 67 20 693
2014 11 to 20 years in current department or agency 32 31 9 16 11 1 0 64 28 437
2014 More than 20 years in current department or agency 31 35 11 12 12 0 0 66 23 299

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 21 17 13 11 1 1 59 24 460
2018 3 to 10 years in current department or agency 26 27 17 14 16 0 0 53 29 419
2018 11 to 20 years in current department or agency 26 28 20 13 14 0 1 54 26 443
2018 More than 20 years in current department or agency 22 27 23 12 14 0 2 50 27 179
2017 Less than 3 years in current department or agency 34 29 16 11 8 1 1 65 19 670
2017 3 to 10 years in current department or agency 25 35 16 13 11 0 1 60 24 489
2017 11 to 20 years in current department or agency 24 30 19 14 12 0 1 54 26 510
2017 More than 20 years in current department or agency 22 26 20 15 15 0 1 50 30 234
2014 Less than 3 years in current department or agency 35 42 14 4 3 0 2 78 7 192
2014 3 to 10 years in current department or agency 24 28 22 11 14 0 0 52 25 694
2014 11 to 20 years in current department or agency 21 22 24 13 18 0 2 44 32 437
2014 More than 20 years in current department or agency 25 23 22 11 19 0 1 48 30 299

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 35 36 459
2018 3 to 10 years in current department or agency 29 36 35 419
2018 11 to 20 years in current department or agency 22 39 38 440
2018 More than 20 years in current department or agency 29 42 29 178
2017 Less than 3 years in current department or agency 28 36 37 671
2017 3 to 10 years in current department or agency 24 35 41 491
2017 11 to 20 years in current department or agency 21 44 35 511
2017 More than 20 years in current department or agency 25 44 31 235
2014 Less than 3 years in current department or agency 32 31 37 192
2014 3 to 10 years in current department or agency 25 36 39 694
2014 11 to 20 years in current department or agency 21 44 36 438
2014 More than 20 years in current department or agency 28 38 34 298

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 1 31 35 6 24 3 128
2018 3 to 10 years in current department or agency 11 34 35 6 6 8 120
2018 11 to 20 years in current department or agency 21 41 31 6 0 1 99
2018 More than 20 years in current department or agency 59 23 0 6 6 7 53
2017 Less than 3 years in current department or agency 1 20 30 8 36 5 177
2017 3 to 10 years in current department or agency 9 35 28 7 13 7 118
2017 11 to 20 years in current department or agency 29 42 22 3 0 5 107
2017 More than 20 years in current department or agency 79 11 3 7 0 0 60
2014 Less than 3 years in current department or agency 2 10 22 21 9999 45 58
2014 3 to 10 years in current department or agency 13 38 31 9 9999 10 190
2014 11 to 20 years in current department or agency 22 18 21 27 9999 11 81
2014 More than 20 years in current department or agency 66 4 2 6 9999 22 70
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 44 8 5 1 1 0 85 7 459
2018 3 to 10 years in current department or agency 44 40 7 6 2 0 0 84 8 419
2018 11 to 20 years in current department or agency 47 39 8 4 2 0 0 87 6 442
2018 More than 20 years in current department or agency 47 41 6 3 2 0 0 89 5 178
2017 Less than 3 years in current department or agency 46 39 9 5 2 0 0 84 7 669
2017 3 to 10 years in current department or agency 42 41 9 4 4 0 0 82 9 490
2017 11 to 20 years in current department or agency 43 40 8 5 3 0 0 84 8 510
2017 More than 20 years in current department or agency 39 47 8 2 3 0 0 86 5 235
2014 Less than 3 years in current department or agency 52 37 8 2 1 0 0 89 3 190
2014 3 to 10 years in current department or agency 31 39 15 9 5 1 0 70 15 694
2014 11 to 20 years in current department or agency 35 34 17 9 5 0 0 69 14 438
2014 More than 20 years in current department or agency 38 34 12 5 10 1 0 73 15 299

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 44 16 8 2 2 0 74 10 458
2018 3 to 10 years in current department or agency 22 45 14 13 6 0 0 66 19 418
2018 11 to 20 years in current department or agency 22 43 17 12 5 0 0 65 18 438
2018 More than 20 years in current department or agency 24 47 15 8 5 1 0 72 13 176
2017 Less than 3 years in current department or agency 38 41 10 7 3 1 0 80 10 671
2017 3 to 10 years in current department or agency 26 44 15 9 5 1 0 71 14 490
2017 11 to 20 years in current department or agency 26 39 18 11 5 1 0 65 16 511
2017 More than 20 years in current department or agency 23 44 16 12 3 1 0 68 15 235
2014 Less than 3 years in current department or agency 33 37 14 8 2 2 4 74 11 192
2014 3 to 10 years in current department or agency 14 28 21 20 13 3 0 44 35 693
2014 11 to 20 years in current department or agency 10 34 21 20 13 2 0 45 34 438
2014 More than 20 years in current department or agency 12 31 21 18 15 2 0 45 33 299

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 25 33 17 10 1 3 29 37 458
2018 3 to 10 years in current department or agency 15 35 30 13 6 0 1 19 50 419
2018 11 to 20 years in current department or agency 13 31 37 14 4 1 1 18 45 443
2018 More than 20 years in current department or agency 19 35 34 9 2 0 1 12 54 179
2017 Less than 3 years in current department or agency 11 22 33 18 12 1 3 31 34 666
2017 3 to 10 years in current department or agency 18 29 32 14 5 0 2 20 48 490
2017 11 to 20 years in current department or agency 18 27 38 11 4 0 1 15 46 509
2017 More than 20 years in current department or agency 20 33 31 12 2 0 2 14 55 233
2014 Less than 3 years in current department or agency 7 19 25 28 14 4 3 45 28 192
2014 3 to 10 years in current department or agency 20 32 35 9 4 0 0 13 52 694
2014 11 to 20 years in current department or agency 22 33 33 8 2 0 1 10 56 438
2014 More than 20 years in current department or agency 25 34 27 11 1 0 1 13 60 298

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 19 29 22 16 3 2 40 29 454
2018 3 to 10 years in current department or agency 16 27 25 20 9 1 1 30 44 418
2018 11 to 20 years in current department or agency 14 24 33 21 6 2 0 28 38 441
2018 More than 20 years in current department or agency 12 29 35 19 3 1 1 22 42 179
2017 Less than 3 years in current department or agency 9 16 28 22 19 3 3 44 27 663
2017 3 to 10 years in current department or agency 13 26 30 18 10 2 2 29 40 489
2017 11 to 20 years in current department or agency 14 24 35 17 8 1 1 25 39 508
2017 More than 20 years in current department or agency 13 19 37 18 6 3 4 25 35 234
2014 Less than 3 years in current department or agency 7 14 25 27 20 4 3 50 23 190
2014 3 to 10 years in current department or agency 23 30 31 10 5 1 1 15 54 692
2014 11 to 20 years in current department or agency 24 29 30 11 4 1 1 15 55 436
2014 More than 20 years in current department or agency 28 26 27 15 2 1 1 17 55 297

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 20 30 19 15 3 2 36 33 457
2018 3 to 10 years in current department or agency 17 25 30 18 8 0 2 27 43 417
2018 11 to 20 years in current department or agency 15 27 32 19 5 0 1 25 43 442
2018 More than 20 years in current department or agency 20 31 33 10 2 1 3 13 53 178
2017 Less than 3 years in current department or agency 12 19 33 17 14 2 4 32 33 664
2017 3 to 10 years in current department or agency 16 24 32 16 7 2 5 24 42 490
2017 11 to 20 years in current department or agency 16 28 32 15 7 0 2 22 45 507
2017 More than 20 years in current department or agency 22 25 31 13 4 0 4 18 49 233
2014 Less than 3 years in current department or agency 9 13 27 18 24 4 4 47 24 191
2014 3 to 10 years in current department or agency 30 27 23 12 6 1 3 18 58 693
2014 11 to 20 years in current department or agency 27 22 30 11 4 4 2 16 52 438
2014 More than 20 years in current department or agency 29 25 30 11 3 2 1 14 55 295

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 15 27 26 21 2 3 49 22 453
2018 3 to 10 years in current department or agency 12 19 33 24 10 0 1 35 32 417
2018 11 to 20 years in current department or agency 14 17 35 26 6 1 1 32 32 436
2018 More than 20 years in current department or agency 12 26 39 18 5 0 1 23 38 178
2017 Less than 3 years in current department or agency 7 12 27 26 22 2 4 51 20 665
2017 3 to 10 years in current department or agency 12 21 30 22 10 1 4 34 34 487
2017 11 to 20 years in current department or agency 14 22 36 18 8 0 2 26 37 505
2017 More than 20 years in current department or agency 19 25 32 17 4 0 3 22 45 231
2014 Less than 3 years in current department or agency 6 11 21 33 23 1 6 60 18 192
2014 3 to 10 years in current department or agency 22 18 34 17 7 0 2 25 40 689
2014 11 to 20 years in current department or agency 27 19 30 17 4 0 2 22 47 432
2014 More than 20 years in current department or agency 25 21 30 17 5 1 1 23 47 296

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 20 27 17 16 3 4 35 36 458
2018 3 to 10 years in current department or agency 25 26 26 15 5 1 1 20 53 418
2018 11 to 20 years in current department or agency 23 28 29 14 4 0 1 19 51 441
2018 More than 20 years in current department or agency 24 34 27 10 3 1 1 14 59 178
2017 Less than 3 years in current department or agency 13 20 23 17 20 3 5 40 35 664
2017 3 to 10 years in current department or agency 22 26 25 15 9 1 3 24 50 489
2017 11 to 20 years in current department or agency 28 26 28 11 6 0 1 17 55 508
2017 More than 20 years in current department or agency 31 27 29 7 3 1 2 10 60 234
2014 Less than 3 years in current department or agency 7 15 25 19 22 5 7 46 26 192
2014 3 to 10 years in current department or agency 34 27 26 8 4 0 1 12 61 693
2014 11 to 20 years in current department or agency 43 23 22 7 3 0 1 11 67 437
2014 More than 20 years in current department or agency 37 28 20 9 4 1 1 13 66 299

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 20 24 19 16 4 4 38 36 455
2018 3 to 10 years in current department or agency 22 22 28 19 7 2 2 26 45 416
2018 11 to 20 years in current department or agency 14 24 32 20 8 1 1 28 39 442
2018 More than 20 years in current department or agency 15 21 35 19 6 2 2 27 38 179
2017 Less than 3 years in current department or agency 10 18 23 20 16 7 5 41 33 662
2017 3 to 10 years in current department or agency 13 20 31 18 12 2 4 32 35 491
2017 11 to 20 years in current department or agency 14 21 33 22 8 1 1 30 36 508
2017 More than 20 years in current department or agency 14 23 29 22 7 1 4 30 39 233
2014 Less than 3 years in current department or agency 13 14 16 21 20 10 5 48 33 191
2014 3 to 10 years in current department or agency 16 16 32 21 10 1 4 33 34 694
2014 11 to 20 years in current department or agency 19 20 26 21 9 1 4 32 41 435
2014 More than 20 years in current department or agency 14 20 29 26 7 1 3 34 35 297

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 25 35 14 7 2 2 22 42 458
2018 3 to 10 years in current department or agency 21 27 32 14 4 1 0 19 49 419
2018 11 to 20 years in current department or agency 20 25 37 13 4 1 1 17 45 443
2018 More than 20 years in current department or agency 17 29 34 13 6 0 2 19 47 179
2017 Less than 3 years in current department or agency 18 22 33 15 10 2 2 25 41 665
2017 3 to 10 years in current department or agency 18 28 32 13 6 1 3 20 48 487
2017 11 to 20 years in current department or agency 19 29 34 11 5 1 1 16 49 508
2017 More than 20 years in current department or agency 17 25 39 12 4 1 2 16 43 232
2014 Less than 3 years in current department or agency 5 19 28 19 18 3 7 41 27 191
2014 3 to 10 years in current department or agency 23 32 27 12 3 1 1 16 56 690
2014 11 to 20 years in current department or agency 29 20 32 9 6 1 3 15 51 435
2014 More than 20 years in current department or agency 24 28 32 12 3 0 1 15 52 297

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 30 9 14 8 1 0 69 22 457
2018 3 to 10 years in current department or agency 34 32 9 13 11 1 0 67 24 419
2018 11 to 20 years in current department or agency 35 31 8 13 11 1 0 67 24 442
2018 More than 20 years in current department or agency 31 35 14 12 7 1 0 67 19 178
2017 Less than 3 years in current department or agency 45 29 8 10 7 1 0 74 18 670
2017 3 to 10 years in current department or agency 38 29 9 13 11 0 0 67 24 490
2017 11 to 20 years in current department or agency 41 30 9 9 10 1 0 72 19 511
2017 More than 20 years in current department or agency 36 36 10 8 9 1 0 73 17 235
2014 Less than 3 years in current department or agency 51 31 6 9 2 0 1 83 11 192
2014 3 to 10 years in current department or agency 35 32 10 10 11 2 0 68 22 694
2014 11 to 20 years in current department or agency 35 31 11 12 10 1 0 67 22 437
2014 More than 20 years in current department or agency 44 29 6 9 10 1 0 74 20 299

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 35 6 8 3 1 0 82 12 460
2018 3 to 10 years in current department or agency 40 37 8 10 5 0 0 77 15 419
2018 11 to 20 years in current department or agency 41 38 7 10 4 0 0 79 14 443
2018 More than 20 years in current department or agency 40 40 9 9 1 1 0 81 10 179
2017 Less than 3 years in current department or agency 50 31 6 7 5 1 0 82 12 670
2017 3 to 10 years in current department or agency 40 37 9 10 4 0 0 77 14 489
2017 11 to 20 years in current department or agency 40 37 10 8 4 0 0 77 12 510
2017 More than 20 years in current department or agency 42 40 8 6 4 0 0 82 10 232
2014 Less than 3 years in current department or agency 55 31 7 4 2 0 1 86 6 192
2014 3 to 10 years in current department or agency 36 39 10 11 4 0 0 75 15 693
2014 11 to 20 years in current department or agency 35 38 8 16 3 0 0 73 19 438
2014 More than 20 years in current department or agency 42 41 8 6 4 0 0 82 10 299

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 36 15 4 4 3 0 76 8 459
2018 3 to 10 years in current department or agency 35 39 13 8 5 0 0 74 13 418
2018 11 to 20 years in current department or agency 36 39 12 8 4 2 0 76 12 443
2018 More than 20 years in current department or agency 33 41 17 4 3 1 1 76 7 179

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 36 11 5 3 4 1 80 8 457
2018 3 to 10 years in current department or agency 40 35 13 6 4 2 0 76 11 418
2018 11 to 20 years in current department or agency 36 37 16 6 2 3 0 75 8 441
2018 More than 20 years in current department or agency 36 46 12 2 2 2 0 83 4 179
2017 Less than 3 years in current department or agency 40 32 14 4 4 6 1 77 8 669
2017 3 to 10 years in current department or agency 35 36 17 5 4 3 0 73 9 489
2017 11 to 20 years in current department or agency 36 36 17 4 4 2 0 74 8 509
2017 More than 20 years in current department or agency 36 39 14 6 1 3 1 78 8 233
2014 Less than 3 years in current department or agency 44 32 10 2 1 9 2 85 4 192
2014 3 to 10 years in current department or agency 34 32 22 5 3 5 0 68 8 693
2014 11 to 20 years in current department or agency 38 35 17 3 2 4 1 77 6 438
2014 More than 20 years in current department or agency 31 41 16 2 3 6 1 77 6 297

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 39 11 3 3 2 0 83 6 456
2018 3 to 10 years in current department or agency 36 39 13 6 4 2 0 76 11 419
2018 11 to 20 years in current department or agency 32 42 14 8 2 2 0 75 10 441
2018 More than 20 years in current department or agency 31 45 17 3 4 1 0 76 7 178
2017 Less than 3 years in current department or agency 46 34 8 7 3 2 0 81 10 670
2017 3 to 10 years in current department or agency 35 40 13 7 3 2 0 77 11 489
2017 11 to 20 years in current department or agency 34 39 15 6 4 2 0 74 10 511
2017 More than 20 years in current department or agency 32 48 13 6 1 0 0 80 7 235
2014 Less than 3 years in current department or agency 56 29 7 3 2 3 0 87 6 192
2014 3 to 10 years in current department or agency 32 39 15 7 4 3 0 73 11 694
2014 11 to 20 years in current department or agency 33 39 12 10 4 2 0 74 14 438
2014 More than 20 years in current department or agency 35 41 13 6 3 1 0 78 9 299

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 35 5 2 3 0 0 90 5 458
2018 3 to 10 years in current department or agency 41 39 10 6 4 0 0 80 10 418
2018 11 to 20 years in current department or agency 37 40 11 8 4 0 0 77 12 440
2018 More than 20 years in current department or agency 39 35 15 9 2 0 0 74 11 179
2017 Less than 3 years in current department or agency 57 30 6 5 2 0 0 87 7 670
2017 3 to 10 years in current department or agency 39 38 9 10 4 0 0 77 14 488
2017 11 to 20 years in current department or agency 37 39 11 8 5 0 0 76 13 509
2017 More than 20 years in current department or agency 39 42 11 5 3 0 0 81 8 235
2014 Less than 3 years in current department or agency 63 29 4 4 0 0 0 92 4 192
2014 3 to 10 years in current department or agency 33 41 11 8 6 0 0 74 14 693
2014 11 to 20 years in current department or agency 32 37 13 10 9 1 0 69 18 438
2014 More than 20 years in current department or agency 30 44 12 9 5 0 0 74 14 297

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 26 20 11 9 7 4 55 22 460
2018 3 to 10 years in current department or agency 19 31 18 13 13 3 3 54 27 419
2018 11 to 20 years in current department or agency 20 32 19 15 9 4 2 55 25 443
2018 More than 20 years in current department or agency 16 33 25 15 7 2 2 51 23 178
2017 Less than 3 years in current department or agency 31 25 15 8 10 7 4 63 20 671
2017 3 to 10 years in current department or agency 24 31 12 13 13 5 2 59 28 490
2017 11 to 20 years in current department or agency 25 32 16 11 11 3 2 60 23 509
2017 More than 20 years in current department or agency 24 31 19 12 8 4 2 58 22 234
2014 Less than 3 years in current department or agency 35 27 15 4 4 7 9 74 9 192
2014 3 to 10 years in current department or agency 24 25 19 12 12 3 4 53 26 694
2014 11 to 20 years in current department or agency 23 29 18 13 11 4 2 56 25 436
2014 More than 20 years in current department or agency 31 32 17 8 8 3 2 66 16 298

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 38 12 11 6 3 0 71 17 456
2018 3 to 10 years in current department or agency 26 37 16 12 9 1 0 64 21 416
2018 11 to 20 years in current department or agency 27 40 15 12 5 2 0 68 17 439
2018 More than 20 years in current department or agency 26 44 14 7 7 2 0 72 14 179
2017 Less than 3 years in current department or agency 38 31 12 9 6 3 1 72 16 668
2017 3 to 10 years in current department or agency 32 37 10 11 7 1 1 72 18 490
2017 11 to 20 years in current department or agency 35 36 12 10 6 1 1 73 16 509
2017 More than 20 years in current department or agency 34 40 13 6 4 2 0 76 10 235
2014 Less than 3 years in current department or agency 49 26 8 6 6 2 3 79 12 192
2014 3 to 10 years in current department or agency 31 36 19 6 6 2 1 68 12 693
2014 11 to 20 years in current department or agency 34 39 9 9 5 3 0 75 15 438
2014 More than 20 years in current department or agency 34 38 16 4 5 3 1 74 9 298

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 37 16 7 3 3 0 74 10 454
2018 3 to 10 years in current department or agency 25 39 20 10 6 1 0 64 16 416
2018 11 to 20 years in current department or agency 24 33 25 13 4 1 0 58 17 435
2018 More than 20 years in current department or agency 25 41 20 6 7 1 0 67 13 179

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 24 19 11 11 15 1 51 26 458
2018 3 to 10 years in current department or agency 18 20 20 13 20 6 3 42 36 416
2018 11 to 20 years in current department or agency 17 20 21 19 18 3 1 39 39 439
2018 More than 20 years in current department or agency 20 28 24 11 13 5 0 50 25 178
2017 Less than 3 years in current department or agency 21 22 17 14 10 14 2 51 29 669
2017 3 to 10 years in current department or agency 17 23 16 20 17 6 3 43 39 491
2017 11 to 20 years in current department or agency 18 24 17 19 15 5 1 45 36 510
2017 More than 20 years in current department or agency 16 27 20 16 11 9 2 48 30 235
2014 Less than 3 years in current department or agency 23 19 12 12 5 18 11 58 24 192
2014 3 to 10 years in current department or agency 14 24 17 22 15 5 3 41 41 693
2014 11 to 20 years in current department or agency 17 24 17 14 17 10 1 46 35 437
2014 More than 20 years in current department or agency 13 28 20 17 13 6 3 46 32 298

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 85 458
2018 3 to 10 years in current department or agency 17 83 419
2018 11 to 20 years in current department or agency 17 83 443
2018 More than 20 years in current department or agency 15 85 178

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 73
2018 3 to 10 years in current department or agency 55 72
2018 11 to 20 years in current department or agency 49 76
2018 More than 20 years in current department or agency 38 27

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 73
2018 3 to 10 years in current department or agency 65 72
2018 11 to 20 years in current department or agency 60 76
2018 More than 20 years in current department or agency 49 27

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 6 76

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 More than 20 years in current department or agency 0 27

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 72

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 73
2018 11 to 20 years in current department or agency 12 76

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 73
2018 3 to 10 years in current department or agency 0 72

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 73
2018 3 to 10 years in current department or agency 40 72
2018 11 to 20 years in current department or agency 43 76
2018 More than 20 years in current department or agency 43 27

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 73
2018 3 to 10 years in current department or agency 43 72
2018 11 to 20 years in current department or agency 37 76
2018 More than 20 years in current department or agency 28 27

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 73
2018 3 to 10 years in current department or agency 50 72
2018 11 to 20 years in current department or agency 48 76
2018 More than 20 years in current department or agency 50 27

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 73
2018 3 to 10 years in current department or agency 45 72
2018 11 to 20 years in current department or agency 37 76
2018 More than 20 years in current department or agency 24 27

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 73
2018 3 to 10 years in current department or agency 34 72
2018 11 to 20 years in current department or agency 35 76
2018 More than 20 years in current department or agency 23 27

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 73
2018 3 to 10 years in current department or agency 56 72
2018 11 to 20 years in current department or agency 48 76
2018 More than 20 years in current department or agency 49 27

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 73
2018 3 to 10 years in current department or agency 32 72
2018 11 to 20 years in current department or agency 28 76
2018 More than 20 years in current department or agency 23 27

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 73
2018 11 to 20 years in current department or agency 0 76

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 73
2018 11 to 20 years in current department or agency 7 76

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 73
2018 11 to 20 years in current department or agency 15 76

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 73
2018 3 to 10 years in current department or agency 55 72
2018 11 to 20 years in current department or agency 46 76
2018 More than 20 years in current department or agency 46 27

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 73
2018 11 to 20 years in current department or agency 21 76

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 73
2018 3 to 10 years in current department or agency 16 72
2018 11 to 20 years in current department or agency 16 76
2018 More than 20 years in current department or agency 20 27

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 73
2018 3 to 10 years in current department or agency 51 72
2018 11 to 20 years in current department or agency 49 75
2018 More than 20 years in current department or agency 53 27

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 73
2018 3 to 10 years in current department or agency 29 72
2018 11 to 20 years in current department or agency 23 75
2018 More than 20 years in current department or agency 16 27

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 7 72
2018 11 to 20 years in current department or agency 8 75

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 73
2018 3 to 10 years in current department or agency 25 72
2018 11 to 20 years in current department or agency 24 75
2018 More than 20 years in current department or agency 37 27

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 73
2018 More than 20 years in current department or agency 0 27

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 8 72
2018 11 to 20 years in current department or agency 8 75

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 73
2018 11 to 20 years in current department or agency 13 75

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 73
2018 11 to 20 years in current department or agency 10 75

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 73
2018 3 to 10 years in current department or agency 24 72
2018 11 to 20 years in current department or agency 35 75
2018 More than 20 years in current department or agency 36 27

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 69
2018 11 to 20 years in current department or agency 9 69

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 69
2018 11 to 20 years in current department or agency 22 69

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 69
2018 3 to 10 years in current department or agency 10 66

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 69
2018 3 to 10 years in current department or agency 8 66

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 69
2018 11 to 20 years in current department or agency 10 69

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 9 66
2018 11 to 20 years in current department or agency 8 69

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 69
2018 11 to 20 years in current department or agency 9 69

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 69
2018 11 to 20 years in current department or agency 14 69

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 69
2018 11 to 20 years in current department or agency 7 69

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 69
2018 3 to 10 years in current department or agency 36 66
2018 11 to 20 years in current department or agency 31 69
2018 More than 20 years in current department or agency 26 27

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 69

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 69
2018 3 to 10 years in current department or agency 52 66
2018 11 to 20 years in current department or agency 45 69
2018 More than 20 years in current department or agency 36 27

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 69

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 69
2018 3 to 10 years in current department or agency 53 66
2018 11 to 20 years in current department or agency 62 69
2018 More than 20 years in current department or agency 68 27

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 69
2018 3 to 10 years in current department or agency 9 66
2018 11 to 20 years in current department or agency 16 69
2018 More than 20 years in current department or agency 23 27

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 15 23 4 6 30 5 47 17 460
2018 3 to 10 years in current department or agency 14 19 23 10 10 20 5 43 27 418
2018 11 to 20 years in current department or agency 11 17 27 12 10 20 2 36 29 443
2018 More than 20 years in current department or agency 17 21 27 8 6 20 2 48 18 179
2017 Less than 3 years in current department or agency 17 10 20 4 6 32 11 48 17 670
2017 3 to 10 years in current department or agency 12 16 21 9 10 24 8 42 27 490
2017 11 to 20 years in current department or agency 13 18 21 9 11 21 6 43 28 511
2017 More than 20 years in current department or agency 15 21 22 8 5 26 4 51 19 235
2014 Less than 3 years in current department or agency 15 20 12 2 4 32 14 67 11 192
2014 3 to 10 years in current department or agency 14 13 27 7 8 27 4 38 23 694
2014 11 to 20 years in current department or agency 11 18 21 10 7 28 6 43 25 438
2014 More than 20 years in current department or agency 11 18 30 6 11 24 1 38 22 297

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 30 17 7 4 11 1 68 12 460
2018 3 to 10 years in current department or agency 24 32 18 12 6 7 1 61 19 418
2018 11 to 20 years in current department or agency 23 30 20 14 7 6 0 57 22 441
2018 More than 20 years in current department or agency 25 38 19 8 3 7 0 68 11 179
2017 Less than 3 years in current department or agency 33 23 19 5 4 14 2 66 11 669
2017 3 to 10 years in current department or agency 22 30 20 8 7 12 1 60 17 490
2017 11 to 20 years in current department or agency 25 28 20 8 10 7 2 59 19 510
2017 More than 20 years in current department or agency 22 38 19 7 4 10 0 67 12 235
2014 Less than 3 years in current department or agency 33 28 11 3 3 19 4 79 7 190
2014 3 to 10 years in current department or agency 21 23 26 8 6 14 1 52 17 693
2014 11 to 20 years in current department or agency 17 32 17 12 6 15 0 58 21 438
2014 More than 20 years in current department or agency 20 30 22 10 9 8 1 55 21 298

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 92 459
2018 3 to 10 years in current department or agency 11 89 418
2018 11 to 20 years in current department or agency 6 94 440
2018 More than 20 years in current department or agency 5 95 176

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 36
2018 3 to 10 years in current department or agency 35 46

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 82 36
2018 3 to 10 years in current department or agency 81 46

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 36
2018 11 to 20 years in current department or agency 0 25

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 46
2018 11 to 20 years in current department or agency 0 25

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 46
2018 11 to 20 years in current department or agency 0 25

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 36

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 25

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 21 47

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 12 47

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 25

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 36
2018 3 to 10 years in current department or agency 20 47

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 36
2018 3 to 10 years in current department or agency 17 47

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 36

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 47
2018 11 to 20 years in current department or agency 0 25

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 36
2018 3 to 10 years in current department or agency 19 47

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 36
2018 11 to 20 years in current department or agency 0 25

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 36
2018 3 to 10 years in current department or agency 50 47

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 36
2018 11 to 20 years in current department or agency 0 25

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 47
2018 11 to 20 years in current department or agency 19 25

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 36
2018 3 to 10 years in current department or agency 33 47

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 23 47
2018 11 to 20 years in current department or agency 28 25

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 36
2018 3 to 10 years in current department or agency 13 47

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 36
2018 3 to 10 years in current department or agency 35 47

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 36

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 15 47
2018 11 to 20 years in current department or agency 24 25

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 13 47
2018 11 to 20 years in current department or agency 19 25

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 11 47

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 36
2018 3 to 10 years in current department or agency 40 47

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 32

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 32
2018 3 to 10 years in current department or agency 14 40

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 32

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 32

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 32
2018 11 to 20 years in current department or agency 0 18

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 18

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 32
2018 3 to 10 years in current department or agency 22 40

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 32
2018 3 to 10 years in current department or agency 15 40

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 32
2018 3 to 10 years in current department or agency 37 40

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 18

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 32
2018 3 to 10 years in current department or agency 63 40

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 18

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 32
2018 3 to 10 years in current department or agency 58 40

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 18

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 32
2018 3 to 10 years in current department or agency 14 40

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 14 20 3 3 35 7 54 11 461
2018 3 to 10 years in current department or agency 15 21 24 6 7 23 4 50 17 419
2018 11 to 20 years in current department or agency 15 17 33 5 3 25 2 44 11 441
2018 More than 20 years in current department or agency 17 21 32 3 1 24 2 52 5 179
2017 Less than 3 years in current department or agency 19 12 18 3 2 37 10 57 10 671
2017 3 to 10 years in current department or agency 16 16 23 3 4 32 7 52 10 490
2017 11 to 20 years in current department or agency 14 21 27 4 4 26 5 51 11 511
2017 More than 20 years in current department or agency 16 15 27 2 3 34 3 49 8 235
2014 Less than 3 years in current department or agency 20 13 13 1 1 38 15 70 4 192
2014 3 to 10 years in current department or agency 14 14 28 2 5 31 5 45 10 693
2014 11 to 20 years in current department or agency 14 16 25 3 2 33 6 50 9 437
2014 More than 20 years in current department or agency 11 18 31 3 3 32 2 44 9 299

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 30 15 5 3 15 2 73 9 460
2018 3 to 10 years in current department or agency 27 30 22 7 5 8 1 62 13 419
2018 11 to 20 years in current department or agency 27 30 26 5 3 9 1 63 9 440
2018 More than 20 years in current department or agency 28 37 23 2 2 8 0 71 4 178
2017 Less than 3 years in current department or agency 37 26 13 4 2 16 2 77 7 670
2017 3 to 10 years in current department or agency 28 30 19 3 4 14 1 69 8 491
2017 11 to 20 years in current department or agency 27 30 22 4 3 11 2 65 9 510
2017 More than 20 years in current department or agency 27 36 18 3 2 14 2 74 5 235
2014 Less than 3 years in current department or agency 35 20 19 1 0 18 5 73 2 189
2014 3 to 10 years in current department or agency 22 27 27 3 4 16 2 59 9 692
2014 11 to 20 years in current department or agency 25 28 25 4 3 14 1 62 9 437
2014 More than 20 years in current department or agency 23 31 23 3 2 17 1 66 6 298
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 24 10 4 4 1 0 81 8 456
2018 3 to 10 years in current department or agency 57 22 9 6 6 1 0 79 12 415
2018 11 to 20 years in current department or agency 50 26 10 8 6 0 0 76 14 437
2018 More than 20 years in current department or agency 47 34 13 1 4 0 0 82 6 179
2017 Less than 3 years in current department or agency 61 20 10 5 4 1 0 81 9 670
2017 3 to 10 years in current department or agency 55 24 10 4 6 1 0 80 10 490
2017 11 to 20 years in current department or agency 57 22 10 4 5 1 1 80 9 510
2017 More than 20 years in current department or agency 56 25 10 4 3 2 0 82 8 234

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 37 8 4 3 1 0 84 7 461
2018 3 to 10 years in current department or agency 40 41 9 6 3 0 0 81 10 414
2018 11 to 20 years in current department or agency 47 38 10 3 2 0 0 85 5 440
2018 More than 20 years in current department or agency 49 37 10 1 2 1 0 87 4 178
2017 Less than 3 years in current department or agency 42 39 8 7 3 1 0 82 10 670
2017 3 to 10 years in current department or agency 43 41 7 5 3 0 0 84 8 491
2017 11 to 20 years in current department or agency 43 38 11 4 3 0 0 81 7 510
2017 More than 20 years in current department or agency 49 40 7 3 0 0 0 89 4 234

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 33 13 10 10 1 0 66 21 461
2018 3 to 10 years in current department or agency 23 33 13 15 15 0 0 56 31 418
2018 11 to 20 years in current department or agency 21 37 15 18 10 0 0 58 27 444
2018 More than 20 years in current department or agency 28 34 16 14 7 1 0 62 21 178
2017 Less than 3 years in current department or agency 26 37 12 13 9 2 0 65 23 670
2017 3 to 10 years in current department or agency 16 41 14 14 13 1 0 58 27 490
2017 11 to 20 years in current department or agency 16 41 14 15 14 1 0 57 28 509
2017 More than 20 years in current department or agency 20 40 11 17 10 2 0 61 28 234

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 27 22 14 20 0 1 44 34 457
2018 3 to 10 years in current department or agency 15 23 22 15 24 0 1 39 39 419
2018 11 to 20 years in current department or agency 19 27 23 12 18 0 0 46 30 444
2018 More than 20 years in current department or agency 30 29 17 12 12 0 0 59 25 179
2017 Less than 3 years in current department or agency 16 19 21 20 23 0 1 36 43 670
2017 3 to 10 years in current department or agency 12 21 21 17 28 0 1 34 45 489
2017 11 to 20 years in current department or agency 21 23 19 16 20 0 1 45 36 511
2017 More than 20 years in current department or agency 28 24 18 12 16 0 2 53 28 233

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 27 22 17 16 0 0 44 33 457
2018 3 to 10 years in current department or agency 11 21 27 17 24 0 0 32 41 418
2018 11 to 20 years in current department or agency 10 24 29 20 17 0 0 34 37 444
2018 More than 20 years in current department or agency 9 28 31 15 16 0 1 38 31 179
2017 Less than 3 years in current department or agency 22 25 23 15 15 0 1 47 29 669
2017 3 to 10 years in current department or agency 13 24 27 16 19 0 0 37 36 490
2017 11 to 20 years in current department or agency 12 23 25 18 21 0 1 35 39 508
2017 More than 20 years in current department or agency 9 21 31 17 21 0 1 30 38 233

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 30 22 12 8 0 2 57 21 455
2018 3 to 10 years in current department or agency 16 28 26 15 13 0 1 45 29 418
2018 11 to 20 years in current department or agency 18 26 28 17 10 0 0 44 28 438
2018 More than 20 years in current department or agency 10 34 32 15 8 1 1 45 23 177
2017 Less than 3 years in current department or agency 31 25 21 11 7 0 4 59 19 669
2017 3 to 10 years in current department or agency 20 29 21 15 13 0 2 50 28 487
2017 11 to 20 years in current department or agency 18 26 26 14 13 0 2 45 27 507
2017 More than 20 years in current department or agency 13 26 26 18 14 0 3 40 34 233

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 22 21 15 21 0 1 42 37 456
2018 3 to 10 years in current department or agency 13 20 22 15 29 0 0 33 44 416
2018 11 to 20 years in current department or agency 11 23 23 23 20 0 1 34 42 439
2018 More than 20 years in current department or agency 6 31 25 19 19 0 0 37 38 177
2017 Less than 3 years in current department or agency 20 23 20 17 17 1 2 44 35 668
2017 3 to 10 years in current department or agency 13 24 21 17 24 0 1 38 41 489
2017 11 to 20 years in current department or agency 11 23 23 20 23 0 1 35 43 511
2017 More than 20 years in current department or agency 10 22 22 20 23 1 1 32 45 234

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 20 10 4 2 1 9 82 6 453
2018 3 to 10 years in current department or agency 45 25 11 4 7 0 8 77 12 418
2018 11 to 20 years in current department or agency 49 23 11 6 4 0 7 77 11 441
2018 More than 20 years in current department or agency 46 22 16 6 1 1 8 75 8 176
2017 Less than 3 years in current department or agency 56 19 7 3 3 0 11 85 7 669
2017 3 to 10 years in current department or agency 47 24 10 5 4 0 10 79 10 489
2017 11 to 20 years in current department or agency 45 24 13 4 4 0 10 76 9 509
2017 More than 20 years in current department or agency 39 25 16 4 3 1 12 74 8 231

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 24 22 8 11 0 1 59 19 457
2018 3 to 10 years in current department or agency 25 27 22 13 13 0 1 52 26 418
2018 11 to 20 years in current department or agency 27 28 23 12 10 0 1 55 22 443
2018 More than 20 years in current department or agency 26 32 23 7 11 0 1 58 18 176
2017 Less than 3 years in current department or agency 35 26 19 10 9 0 0 62 18 666
2017 3 to 10 years in current department or agency 26 30 22 12 10 0 0 56 22 489
2017 11 to 20 years in current department or agency 25 31 23 11 9 0 0 56 20 509
2017 More than 20 years in current department or agency 21 36 21 13 7 0 1 58 20 233

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 41 18 8 5 1 2 68 14 456
2018 3 to 10 years in current department or agency 21 34 23 12 9 1 1 56 21 418
2018 11 to 20 years in current department or agency 17 39 23 11 9 1 0 57 20 440
2018 More than 20 years in current department or agency 16 41 22 12 6 0 2 59 19 179
2017 Less than 3 years in current department or agency 30 36 17 9 5 1 2 68 14 667
2017 3 to 10 years in current department or agency 24 29 26 13 8 0 1 53 21 490
2017 11 to 20 years in current department or agency 25 33 23 9 8 0 1 59 17 510
2017 More than 20 years in current department or agency 16 38 24 13 6 0 3 56 20 233

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 34 23 12 9 0 1 55 21 458
2018 3 to 10 years in current department or agency 15 28 27 18 11 0 1 43 30 418
2018 11 to 20 years in current department or agency 12 29 28 20 10 0 0 42 30 440
2018 More than 20 years in current department or agency 6 35 32 16 7 1 2 43 25 179
2017 Less than 3 years in current department or agency 26 30 23 11 8 1 1 57 20 666
2017 3 to 10 years in current department or agency 18 26 26 15 13 1 1 45 29 487
2017 11 to 20 years in current department or agency 13 30 28 16 13 1 1 43 29 510
2017 More than 20 years in current department or agency 12 33 23 22 8 0 2 45 31 233

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 28 24 11 8 0 2 56 19 458
2018 3 to 10 years in current department or agency 24 26 25 13 11 0 0 50 25 416
2018 11 to 20 years in current department or agency 22 31 25 14 8 0 0 54 21 442
2018 More than 20 years in current department or agency 18 33 30 12 5 1 1 52 18 178
2017 Less than 3 years in current department or agency 27 30 23 10 8 0 1 58 18 666
2017 3 to 10 years in current department or agency 24 31 20 14 10 0 1 56 24 489
2017 11 to 20 years in current department or agency 21 32 24 12 9 1 1 55 21 510
2017 More than 20 years in current department or agency 19 32 24 15 8 1 2 52 23 233

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 27 26 12 11 0 1 51 23 460
2018 3 to 10 years in current department or agency 20 26 24 16 13 0 1 47 29 416
2018 11 to 20 years in current department or agency 17 30 24 18 11 0 0 47 29 441
2018 More than 20 years in current department or agency 15 35 26 10 13 0 1 50 23 177
2017 Less than 3 years in current department or agency 24 30 24 12 9 0 1 54 22 667
2017 3 to 10 years in current department or agency 23 27 23 15 11 1 1 51 26 487
2017 11 to 20 years in current department or agency 22 29 19 17 12 0 1 52 30 507
2017 More than 20 years in current department or agency 14 32 24 15 12 1 3 48 28 231

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 22 14 7 5 0 2 73 13 458
2018 3 to 10 years in current department or agency 46 23 14 8 8 0 1 70 15 415
2018 11 to 20 years in current department or agency 48 26 12 6 6 0 1 75 13 441
2018 More than 20 years in current department or agency 45 36 8 3 6 0 2 83 9 178
2017 Less than 3 years in current department or agency 55 20 12 6 4 0 1 77 11 670
2017 3 to 10 years in current department or agency 49 24 15 7 4 0 1 74 11 491
2017 11 to 20 years in current department or agency 50 23 13 5 6 0 1 75 11 509
2017 More than 20 years in current department or agency 54 24 12 5 4 0 1 78 9 235

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 13 7 4 2 0 6 86 6 456
2018 3 to 10 years in current department or agency 66 12 10 3 4 1 4 82 8 415
2018 11 to 20 years in current department or agency 67 15 7 3 4 0 4 85 8 437
2018 More than 20 years in current department or agency 64 21 5 2 2 1 3 90 5 176

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 12 6 2 5 0 3 87 7 455
2018 3 to 10 years in current department or agency 62 14 12 4 6 1 2 78 10 417
2018 11 to 20 years in current department or agency 64 19 7 4 4 1 2 86 7 440
2018 More than 20 years in current department or agency 68 15 7 4 3 1 3 86 7 176
2017 Less than 3 years in current department or agency 76 12 5 2 2 0 3 91 4 670
2017 3 to 10 years in current department or agency 71 12 7 4 4 0 2 85 8 490
2017 11 to 20 years in current department or agency 67 15 9 4 3 1 2 84 7 510
2017 More than 20 years in current department or agency 78 11 2 3 3 1 2 92 6 234

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 25 10 4 2 0 1 84 6 460
2018 3 to 10 years in current department or agency 53 26 14 4 4 0 0 79 7 418
2018 11 to 20 years in current department or agency 53 28 14 3 2 0 0 81 5 439
2018 More than 20 years in current department or agency 53 30 11 3 3 1 1 83 6 179
2017 Less than 3 years in current department or agency 62 24 7 2 2 0 3 88 5 670
2017 3 to 10 years in current department or agency 50 31 10 3 4 0 1 83 7 489
2017 11 to 20 years in current department or agency 50 32 10 5 2 0 1 83 7 510
2017 More than 20 years in current department or agency 55 31 10 2 1 0 0 87 3 234

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 18 10 4 5 0 1 81 9 456
2018 3 to 10 years in current department or agency 54 21 11 5 9 0 0 75 14 415
2018 11 to 20 years in current department or agency 50 24 11 9 6 0 1 74 15 438
2018 More than 20 years in current department or agency 52 25 10 6 6 1 1 78 12 177
2017 Less than 3 years in current department or agency 69 15 7 4 3 0 2 86 7 666
2017 3 to 10 years in current department or agency 60 19 8 6 5 0 1 80 11 487
2017 11 to 20 years in current department or agency 57 22 9 5 5 0 1 80 11 506
2017 More than 20 years in current department or agency 59 25 6 5 4 0 2 85 9 234

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 6 3 1 0 0 34 94 1 458
2018 3 to 10 years in current department or agency 52 10 4 3 0 0 30 89 5 413
2018 11 to 20 years in current department or agency 44 15 7 1 1 0 32 87 3 437
2018 More than 20 years in current department or agency 43 15 7 2 1 0 32 85 5 177
2017 Less than 3 years in current department or agency 61 5 3 1 1 0 29 93 3 671
2017 3 to 10 years in current department or agency 52 11 5 1 0 0 30 91 3 488
2017 11 to 20 years in current department or agency 48 13 5 2 1 0 31 88 4 510
2017 More than 20 years in current department or agency 49 14 5 3 1 0 28 88 5 234

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 17 10 3 2 0 4 84 5 459
2018 3 to 10 years in current department or agency 57 21 11 4 3 0 4 81 7 416
2018 11 to 20 years in current department or agency 57 25 8 4 3 0 4 85 6 436
2018 More than 20 years in current department or agency 54 22 10 3 3 1 7 83 7 179
2017 Less than 3 years in current department or agency 65 16 9 3 2 0 6 86 5 667
2017 3 to 10 years in current department or agency 60 23 6 3 3 1 5 88 5 486
2017 11 to 20 years in current department or agency 61 19 9 3 2 0 5 85 6 506
2017 More than 20 years in current department or agency 58 20 9 5 0 0 7 85 6 234

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 15 10 6 9 0 3 73 16 458
2018 3 to 10 years in current department or agency 72 12 6 2 4 0 3 88 6 418
2018 11 to 20 years in current department or agency 76 15 3 2 1 0 3 94 2 440
2018 More than 20 years in current department or agency 76 17 2 2 0 1 3 96 2 179
2017 Less than 3 years in current department or agency 53 16 9 8 10 1 2 71 19 671
2017 3 to 10 years in current department or agency 64 19 7 3 2 1 4 88 5 490
2017 11 to 20 years in current department or agency 69 18 6 2 1 0 4 91 3 511
2017 More than 20 years in current department or agency 72 16 6 1 2 0 4 91 3 235

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 34 13 3 2 0 2 80 6 459
2018 3 to 10 years in current department or agency 49 30 14 3 2 0 2 80 5 416
2018 11 to 20 years in current department or agency 49 31 13 4 2 0 2 81 6 438
2018 More than 20 years in current department or agency 53 31 9 3 2 1 1 86 5 179
2017 Less than 3 years in current department or agency 52 30 9 4 3 0 2 84 7 670
2017 3 to 10 years in current department or agency 53 27 12 5 1 0 2 81 6 490
2017 11 to 20 years in current department or agency 52 29 11 3 2 0 3 83 6 509
2017 More than 20 years in current department or agency 47 33 13 4 0 0 2 82 5 235

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 36 29 12 7 0 0 52 19 460
2018 3 to 10 years in current department or agency 12 24 36 18 10 1 0 36 28 420
2018 11 to 20 years in current department or agency 12 31 35 15 8 0 0 42 23 443
2018 More than 20 years in current department or agency 12 31 36 16 5 0 0 44 21 178
2017 Less than 3 years in current department or agency 16 31 32 14 7 0 0 46 21 670
2017 3 to 10 years in current department or agency 9 27 40 14 11 0 0 36 24 488
2017 11 to 20 years in current department or agency 9 28 39 15 8 0 0 38 23 511
2017 More than 20 years in current department or agency 10 29 39 18 4 0 0 39 22 234

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 18 36 23 11 0 0 33 31 458
2018 3 to 10 years in current department or agency 18 25 34 18 4 0 0 23 44 417
2018 11 to 20 years in current department or agency 15 25 38 17 5 0 0 22 40 435
2018 More than 20 years in current department or agency 14 28 35 17 7 0 0 23 42 177
2017 Less than 3 years in current department or agency 11 21 35 20 13 0 0 33 32 667
2017 3 to 10 years in current department or agency 13 26 39 15 7 0 0 22 39 491
2017 11 to 20 years in current department or agency 12 27 38 17 6 0 0 23 39 506
2017 More than 20 years in current department or agency 14 28 39 17 2 0 0 19 42 234
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 27 25 11 13 2 1 23 77 460
2018 3 to 10 years in current department or agency 22 23 22 13 19 1 0 23 77 418
2018 11 to 20 years in current department or agency 26 28 22 13 10 1 0 26 74 441
2018 More than 20 years in current department or agency 44 24 17 7 7 2 0 44 56 179
2017 Less than 3 years in current department or agency 19 23 21 16 20 1 1 19 81 671
2017 3 to 10 years in current department or agency 20 19 21 15 21 2 0 21 79 491
2017 11 to 20 years in current department or agency 27 26 21 8 14 3 0 28 72 510
2017 More than 20 years in current department or agency 44 21 16 9 10 1 0 44 56 233

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 345
2018 3 to 10 years in current department or agency 27 323
2018 11 to 20 years in current department or agency 18 326
2018 More than 20 years in current department or agency 12 99
2017 Less than 3 years in current department or agency 37 535
2017 3 to 10 years in current department or agency 23 377
2017 11 to 20 years in current department or agency 15 351
2017 More than 20 years in current department or agency 12 129

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 345
2018 3 to 10 years in current department or agency 43 323
2018 11 to 20 years in current department or agency 42 326
2018 More than 20 years in current department or agency 36 99
2017 Less than 3 years in current department or agency 43 535
2017 3 to 10 years in current department or agency 43 377
2017 11 to 20 years in current department or agency 32 351
2017 More than 20 years in current department or agency 25 129

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 345
2018 3 to 10 years in current department or agency 29 323
2018 11 to 20 years in current department or agency 20 326
2018 More than 20 years in current department or agency 16 99
2017 Less than 3 years in current department or agency 20 535
2017 3 to 10 years in current department or agency 23 377
2017 11 to 20 years in current department or agency 17 351
2017 More than 20 years in current department or agency 11 129

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 345
2018 3 to 10 years in current department or agency 45 323
2018 11 to 20 years in current department or agency 56 326
2018 More than 20 years in current department or agency 50 99
2017 Less than 3 years in current department or agency 28 535
2017 3 to 10 years in current department or agency 57 377
2017 11 to 20 years in current department or agency 58 351
2017 More than 20 years in current department or agency 54 129

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 345
2018 3 to 10 years in current department or agency 7 323
2018 11 to 20 years in current department or agency 6 326
2018 More than 20 years in current department or agency 0 99
2017 Less than 3 years in current department or agency 4 535
2017 3 to 10 years in current department or agency 8 377
2017 11 to 20 years in current department or agency 6 351
2017 More than 20 years in current department or agency 5 129

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 345
2018 3 to 10 years in current department or agency 37 323
2018 11 to 20 years in current department or agency 45 326
2018 More than 20 years in current department or agency 35 99

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 345
2018 3 to 10 years in current department or agency 38 323
2018 11 to 20 years in current department or agency 29 326
2018 More than 20 years in current department or agency 29 99
2017 Less than 3 years in current department or agency 46 535
2017 3 to 10 years in current department or agency 36 377
2017 11 to 20 years in current department or agency 36 351
2017 More than 20 years in current department or agency 41 129

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 45 19 13 4 17 336
2018 3 to 10 years in current department or agency 2 34 21 11 5 27 311
2018 11 to 20 years in current department or agency 4 31 24 14 3 24 314
2018 More than 20 years in current department or agency 6 39 23 12 5 14 97
2017 Less than 3 years in current department or agency 3 44 21 13 5 15 531
2017 3 to 10 years in current department or agency 4 38 26 11 6 15 375
2017 11 to 20 years in current department or agency 6 44 17 11 5 16 347
2017 More than 20 years in current department or agency 8 50 18 10 5 9 129

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 64 343
2018 3 to 10 years in current department or agency 30 70 321
2018 11 to 20 years in current department or agency 28 72 324
2018 More than 20 years in current department or agency 33 67 99

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 20 14 8 9 1 8 66 18 457
2018 3 to 10 years in current department or agency 37 14 16 11 14 1 6 55 28 417
2018 11 to 20 years in current department or agency 39 18 18 7 12 1 4 60 21 442
2018 More than 20 years in current department or agency 42 17 16 10 7 0 9 64 18 178

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 22 20 17 24 0 3 37 42 343
2018 3 to 10 years in current department or agency 6 22 17 20 29 0 5 30 52 320
2018 11 to 20 years in current department or agency 9 19 16 22 28 1 4 30 53 323
2018 More than 20 years in current department or agency 7 21 17 21 22 2 10 32 49 98
2017 Less than 3 years in current department or agency 13 26 12 16 29 1 3 40 47 536
2017 3 to 10 years in current department or agency 9 21 10 18 33 1 7 33 56 379
2017 11 to 20 years in current department or agency 10 20 14 21 26 2 7 33 52 352
2017 More than 20 years in current department or agency 5 17 14 18 26 3 18 28 55 129

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 14 15 20 43 1 3 19 65 345
2018 3 to 10 years in current department or agency 3 11 12 21 50 0 3 14 73 320
2018 11 to 20 years in current department or agency 2 12 14 17 48 2 6 15 70 323
2018 More than 20 years in current department or agency 2 12 14 19 47 3 3 14 70 98
2017 Less than 3 years in current department or agency 4 11 9 19 52 1 4 16 75 535
2017 3 to 10 years in current department or agency 3 6 9 19 56 1 6 9 81 379
2017 11 to 20 years in current department or agency 4 7 12 16 52 2 5 13 74 352
2017 More than 20 years in current department or agency 2 7 10 15 48 5 14 11 77 129
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