2018 Public Service Employee Survey Results by Theme for Veterans Affairs Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 38 16 8 3 0 0 73 11 160
2018 CR-04 29 39 19 9 4 0 0 68 13 123
2017 CR 38 38 13 8 3 0 0 76 11 225
2017 CR-04 36 39 15 6 4 0 0 75 10 167
2017 CR-05 40 36 10 12 2 0 0 77 13 52
2014 CR 26 43 17 7 7 0 0 69 14 190
2014 CR-04 27 42 16 7 8 0 0 69 14 146
2014 CR-05 19 45 19 11 6 0 0 65 17 37
2011 CR 35 39 11 7 7 0 0 74 14 426
2011 CR-03 26 52 10 10 0 3 0 80 10 31
2011 CR-04 31 39 13 7 9 0 0 71 16 303
2011 CR-05 51 33 7 6 4 0 0 84 9 85
2008 CR 39 40 10 7 4 0 0 79 11 761
2008 CR-03 45 36 7 7 4 0 0 82 11 55
2008 CR-04 37 41 11 7 5 0 0 77 12 459
2008 CR-05 41 39 10 6 3 0 0 81 10 236

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 32 21 13 8 1 0 58 21 160
2018 CR-04 22 33 20 15 10 1 0 56 25 123
2017 CR 30 35 16 8 12 0 0 65 19 225
2017 CR-04 32 29 16 10 13 1 0 61 23 167
2017 CR-05 21 56 15 2 6 0 0 77 8 52

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 58 26 11 2 3 0 0 84 6 161
2018 CR-04 56 26 11 3 4 0 0 82 7 125
2017 CR 68 24 6 2 1 0 0 91 3 225
2017 CR-04 66 26 7 1 1 0 0 92 1 167
2017 CR-05 71 19 4 4 2 0 0 90 6 52
2014 CR 66 23 7 2 2 0 0 89 4 190
2014 CR-04 66 24 6 2 2 0 0 90 4 146
2014 CR-05 62 24 11 3 0 0 0 86 3 37
2011 CR 64 27 5 2 1 0 0 91 4 429
2011 CR-03 68 23 3 3 0 0 3 93 3 31
2011 CR-04 59 30 7 3 2 0 0 89 4 306
2011 CR-05 78 20 1 1 0 0 0 98 1 85

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 35 15 6 2 0 0 77 8 161
2018 CR-04 38 35 17 7 2 0 0 73 10 124
2017 CR 48 37 8 4 3 0 0 85 7 224
2017 CR-04 46 37 9 4 3 0 0 84 7 166
2017 CR-05 54 36 4 4 2 0 0 90 6 52
2014 CR 37 41 10 5 7 0 0 78 12 190
2014 CR-04 36 41 10 5 8 0 0 77 12 146
2014 CR-05 40 39 13 3 6 0 0 79 8 37
2011 CR 43 37 8 8 3 1 0 80 12 430
2011 CR-03 45 42 6 3 0 3 0 90 3 31
2011 CR-04 38 38 9 10 4 1 0 77 14 307
2011 CR-05 58 31 6 4 2 0 0 88 6 85
2008 CR 44 38 9 6 3 0 0 82 9 767
2008 CR-03 49 33 11 5 2 0 0 82 7 55
2008 CR-04 43 39 9 6 3 0 0 82 9 462
2008 CR-05 45 35 10 8 2 0 0 80 10 239

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 38 28 15 9 10 0 0 67 19 162
2018 CR-04 33 30 18 8 12 0 0 62 20 125
2017 CR 42 28 14 8 8 0 0 70 16 223
2017 CR-04 38 25 18 10 8 1 0 64 18 166
2017 CR-05 51 37 4 4 4 0 0 88 8 51
2014 CR 22 34 23 13 7 1 0 57 20 190
2014 CR-04 19 34 25 14 6 1 0 54 20 146
2014 CR-05 30 35 14 11 11 0 0 64 22 37
2011 CR 30 32 19 11 6 1 0 63 18 427
2011 CR-03 19 48 10 13 6 3 0 70 20 31
2011 CR-04 27 32 21 12 7 1 1 60 19 305
2011 CR-05 40 29 15 10 6 0 0 69 15 84

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 37 32 15 11 4 0 1 69 16 160
2018 CR-04 31 33 19 11 6 0 1 65 16 123
2017 CR 37 35 13 11 4 0 0 72 15 225
2017 CR-04 35 32 16 13 5 0 0 67 17 167
2017 CR-05 40 46 6 4 4 0 0 87 8 52
2014 CR 26 35 19 12 8 0 0 61 20 190
2014 CR-04 23 37 20 12 8 0 0 60 21 146
2014 CR-05 33 31 14 14 8 0 0 64 22 37
2011 CR 29 36 17 13 4 1 0 65 18 426
2011 CR-03 19 52 10 16 3 0 0 71 19 31
2011 CR-04 26 35 19 14 5 1 0 61 19 304
2011 CR-05 39 37 11 8 5 0 0 76 13 84
2008 CR 39 35 11 9 4 1 0 75 14 768
2008 CR-03 44 35 7 11 2 0 0 80 13 54
2008 CR-04 40 36 11 9 4 1 0 76 13 463
2008 CR-05 37 33 14 11 4 1 0 71 15 240

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 21 20 10 9 5 1 58 20 162
2018 CR-04 30 21 22 9 12 6 1 55 22 125
2017 CR 35 25 17 11 6 5 0 64 18 225
2017 CR-04 35 23 16 12 7 6 1 63 21 167
2017 CR-05 35 31 23 8 2 2 0 67 10 52
2014 CR 30 22 17 16 11 3 1 54 28 190
2014 CR-04 29 23 18 15 10 3 1 54 26 146
2014 CR-05 32 19 16 19 11 3 0 52 31 37
2011 CR 31 24 16 14 10 4 1 58 26 427
2011 CR-03 27 30 13 3 17 10 0 63 22 30
2011 CR-04 27 23 17 18 10 5 0 53 29 305
2011 CR-05 42 25 11 7 12 0 4 70 20 85
2008 CR 33 25 17 12 8 4 0 61 21 768
2008 CR-03 30 26 15 19 6 4 2 59 25 54
2008 CR-04 35 25 19 11 7 3 0 61 19 463
2008 CR-05 32 26 15 14 10 4 0 60 25 240
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 40 29 17 5 6 3 1 72 11 157
2018 CR-04 36 29 19 5 8 3 1 67 13 120
2017 CR 44 30 10 7 6 2 2 76 13 225
2017 CR-04 41 33 10 7 5 2 1 77 13 167
2017 CR-05 50 21 10 8 8 0 4 74 16 52
2014 CR 46 28 11 6 6 3 1 77 12 190
2014 CR-04 44 29 12 5 6 3 1 76 12 146
2014 CR-05 52 21 6 11 6 5 0 77 17 37
2011 CR 42 31 12 6 5 3 0 75 12 428
2011 CR-03 29 45 10 0 6 6 3 82 7 31
2011 CR-04 39 32 13 8 6 3 0 72 14 306
2011 CR-05 57 25 11 2 5 0 0 82 7 84
2008 CR 44 26 11 9 5 4 1 73 15 769
2008 CR-03 51 35 5 4 2 2 2 89 6 55
2008 CR-04 45 24 13 8 5 4 1 72 14 463
2008 CR-05 39 28 11 11 7 3 0 70 19 240

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 25 17 10 11 1 1 61 22 159
2018 CR-04 31 25 16 12 13 1 1 58 26 122
2017 CR 39 36 7 8 8 0 0 76 17 225
2017 CR-04 39 35 7 8 10 1 1 75 18 167
2017 CR-05 40 40 4 10 6 0 0 81 15 52
2014 CR 42 32 10 8 7 1 1 75 15 190
2014 CR-04 43 34 8 7 7 1 1 77 14 146
2014 CR-05 41 24 13 14 8 0 0 65 22 37
2011 CR 40 33 10 7 8 0 1 74 15 430
2011 CR-03 29 35 16 6 6 3 3 69 14 31
2011 CR-04 38 34 11 8 9 0 1 72 17 307
2011 CR-05 52 31 7 5 6 0 0 82 11 85
2008 CR 43 30 9 11 6 1 0 74 16 769
2008 CR-03 42 42 5 5 4 2 0 85 9 55
2008 CR-04 46 29 9 10 5 1 0 76 15 463
2008 CR-05 36 30 10 14 7 2 0 68 22 240

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 45 22 12 12 9 0 0 67 21 159
2018 CR-04 41 22 12 13 11 0 0 63 25 122
2017 CR 54 23 8 8 8 0 0 76 16 224
2017 CR-04 51 23 9 7 9 0 0 75 16 166
2017 CR-05 60 23 4 8 6 0 0 83 13 52
2014 CR 52 26 10 5 6 1 0 79 11 190
2014 CR-04 49 28 12 4 6 1 0 78 10 146
2014 CR-05 62 19 6 11 3 0 0 81 14 37

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 30 20 6 6 9 0 66 12 162
2018 CR-04 22 32 24 4 6 11 0 61 12 125
2017 CR 36 31 10 9 6 8 1 73 17 225
2017 CR-04 33 30 10 10 6 10 1 71 17 167
2017 CR-05 40 34 10 8 6 2 0 76 14 52
2014 CR 18 28 24 8 9 12 1 53 20 190
2014 CR-04 19 30 24 11 8 10 0 53 20 146
2014 CR-05 16 21 22 0 19 22 0 47 25 37
2011 CR 20 31 22 9 8 9 2 57 19 426
2011 CR-03 27 27 17 0 10 17 3 67 13 30
2011 CR-04 18 30 23 11 8 9 1 54 21 305
2011 CR-05 24 32 20 6 8 7 2 62 16 84

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 27 35 15 11 9 2 0 63 21 162
2018 CR-04 20 36 17 13 11 3 0 58 25 125
2017 CR 32 29 14 14 7 3 1 63 22 225
2017 CR-04 28 29 14 17 6 4 2 61 24 167
2017 CR-05 39 31 13 8 10 0 0 69 17 52
2014 CR 16 26 21 18 14 5 1 45 34 190
2014 CR-04 16 26 20 19 14 5 0 45 34 146
2014 CR-05 8 23 25 19 17 8 0 35 38 37
2011 CR 18 31 22 14 11 4 0 51 26 427
2011 CR-03 27 47 7 13 3 3 0 76 17 30
2011 CR-04 16 28 24 15 13 4 0 46 29 306
2011 CR-05 19 38 23 11 7 2 0 59 18 84
2008 CR 29 33 15 13 7 3 1 64 21 763
2008 CR-03 32 32 15 9 2 8 2 71 13 53
2008 CR-04 30 31 16 13 7 3 0 63 20 461
2008 CR-05 24 36 13 13 9 3 0 63 23 238

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 18 26 24 14 9 9 0 48 26 159
2018 CR-04 12 27 25 14 11 11 0 44 28 122
2017 CR 21 28 17 17 12 5 1 52 30 224
2017 CR-04 18 28 17 18 11 6 1 50 31 166
2017 CR-05 27 31 13 13 12 4 0 60 26 52
2014 CR 12 22 24 20 16 6 0 36 39 189
2014 CR-04 12 22 23 20 18 4 0 36 40 146
2014 CR-05 8 19 22 21 14 16 0 32 42 37
2011 CR 11 30 23 13 11 11 0 46 27 426
2011 CR-03 13 35 19 3 10 19 0 60 16 31
2011 CR-04 9 30 23 15 13 11 0 43 31 304
2011 CR-05 15 30 27 11 6 11 0 51 19 84
2008 CR 15 33 20 17 8 7 0 51 27 767
2008 CR-03 22 25 22 5 4 20 2 60 12 55
2008 CR-04 15 34 21 16 7 6 0 52 25 462
2008 CR-05 12 34 17 20 12 6 0 48 34 240

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 26 24 17 13 3 0 44 31 161
2018 CR-04 12 28 21 19 16 4 0 42 36 124
2017 CR 23 27 17 16 14 3 0 52 31 224
2017 CR-04 21 29 16 15 14 4 1 52 31 166
2017 CR-05 27 21 19 19 13 0 0 48 33 52
2014 CR 8 25 19 19 24 4 1 35 45 190
2014 CR-04 9 27 18 20 23 3 0 37 44 146
2014 CR-05 3 18 19 16 36 8 0 23 56 37
2011 CR 12 34 21 15 12 6 0 49 29 427
2011 CR-03 13 48 16 3 13 3 3 66 17 31
2011 CR-04 10 34 20 15 14 6 0 47 31 305
2011 CR-05 18 29 23 20 7 4 0 48 28 84
2008 CR 20 37 15 17 8 4 0 59 26 766
2008 CR-03 31 41 9 4 6 9 0 80 10 54
2008 CR-04 19 37 16 16 7 4 0 59 24 461
2008 CR-05 16 36 13 21 11 3 0 54 33 240
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 25 20 22 10 0 0 48 32 162
2018 CR-04 19 26 20 22 13 0 0 45 35 125
2017 CR 26 35 14 14 11 0 0 61 25 223
2017 CR-04 27 32 15 14 12 1 0 59 26 165
2017 CR-05 23 42 13 13 8 0 0 65 21 52
2014 CR 24 32 20 13 10 0 1 56 24 190
2014 CR-04 23 32 23 11 10 0 1 56 21 146
2014 CR-05 22 34 17 13 14 0 0 56 27 37
2011 CR 22 35 20 12 10 0 0 57 22 428
2011 CR-03 23 35 16 13 10 3 0 60 23 31
2011 CR-04 19 34 23 12 10 0 0 54 23 305
2011 CR-05 32 34 13 12 9 0 0 66 21 85

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 38 12 15 6 0 0 68 20 162
2018 CR-04 24 39 14 17 6 0 0 63 23 125
2017 CR 39 35 11 8 6 0 0 75 14 224
2017 CR-04 40 34 13 7 6 1 0 74 13 166
2017 CR-05 37 42 6 10 6 0 0 79 15 52

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 8 14 22 20 21 14 2 26 48 160
2018 CR-04 7 15 18 20 24 13 2 27 52 123
2017 CR 10 20 14 20 16 18 3 38 45 224
2017 CR-04 10 22 13 18 16 20 2 40 43 166
2017 CR-05 12 15 15 23 17 13 4 33 49 52
2014 CR 5 23 13 21 21 15 2 34 50 190
2014 CR-04 5 24 13 22 21 13 3 34 50 146
2014 CR-05 6 21 14 24 19 16 0 32 52 37

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 25 21 11 8 1 1 59 19 159
2018 CR-04 29 26 21 11 10 2 1 56 22 122
2017 CR 36 31 16 8 8 0 0 68 16 225
2017 CR-04 36 29 17 8 10 1 0 65 18 167
2017 CR-05 37 40 13 4 6 0 0 77 10 52
2014 CR 42 33 13 6 6 1 0 75 12 190
2014 CR-04 40 32 14 7 6 1 0 73 12 146
2014 CR-05 43 41 3 6 6 3 0 86 11 37
2011 CR 40 30 17 8 5 1 0 71 13 430
2011 CR-03 35 29 13 3 13 3 3 69 17 31
2011 CR-04 36 30 19 9 4 1 0 67 13 307
2011 CR-05 49 32 9 4 6 0 0 81 9 85
2008 CR 36 34 13 10 6 1 1 71 16 768
2008 CR-03 31 47 16 5 0 0 0 78 5 55
2008 CR-04 37 33 13 10 6 1 1 71 16 463
2008 CR-05 33 35 13 12 7 1 0 68 19 239

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 20 40 10 23 7 0 0 60 30 161
2018 CR-04 15 40 12 24 9 0 0 55 33 124
2017 CR 24 38 11 19 9 0 0 62 28 224
2017 CR-04 21 37 12 21 8 0 0 58 30 166
2017 CR-05 27 44 4 15 10 0 0 71 25 52
2014 CR 24 36 11 18 11 0 1 60 29 189
2014 CR-04 24 34 10 20 11 0 1 58 32 145
2014 CR-05 28 43 8 13 8 0 0 70 21 37
2011 CR 27 36 15 12 8 0 1 64 21 429
2011 CR-03 19 39 19 10 13 0 0 58 23 31
2011 CR-04 26 34 17 13 8 0 1 61 22 306
2011 CR-05 31 46 8 7 8 0 0 76 15 85
2008 CR 24 42 11 15 7 0 0 66 22 764
2008 CR-03 37 33 13 11 6 0 0 70 17 54
2008 CR-04 23 40 12 17 7 0 1 64 24 461
2008 CR-05 21 49 10 13 7 0 0 70 20 238

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 43 14 11 6 0 0 69 17 159
2018 CR-04 21 45 15 12 7 0 0 66 19 123
2017 CR 38 36 12 9 5 0 0 74 14 225
2017 CR-04 38 37 12 8 4 0 0 75 13 167
2017 CR-05 37 33 12 13 6 0 0 69 19 52
2014 CR 25 40 15 11 8 0 1 65 20 189
2014 CR-04 22 41 17 10 9 0 0 63 19 145
2014 CR-05 32 36 11 14 5 0 3 69 19 37
2011 CR 38 33 13 8 7 0 0 71 16 427
2011 CR-03 35 35 13 16 0 0 0 71 16 31
2011 CR-04 34 34 13 9 9 1 0 69 18 305
2011 CR-05 48 29 14 2 6 0 0 78 8 85
2008 CR 30 39 15 9 7 0 0 70 16 767
2008 CR-03 22 44 18 5 7 2 2 68 13 55
2008 CR-04 32 37 13 10 7 0 0 69 17 462
2008 CR-05 28 42 17 7 5 0 0 71 13 239

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 35 33 12 12 7 0 0 68 19 161
2018 CR-04 31 31 15 14 8 0 0 63 22 124
2017 CR 43 32 11 9 5 0 0 75 15 225
2017 CR-04 44 30 10 10 5 0 0 74 16 167
2017 CR-05 40 34 13 6 6 0 0 75 12 52
2014 CR 34 32 13 10 11 0 0 66 21 189
2014 CR-04 31 34 11 12 12 0 0 65 24 145
2014 CR-05 45 30 14 6 5 0 0 76 10 37
2011 CR 35 38 10 8 8 0 0 74 16 427
2011 CR-03 29 39 6 19 6 0 0 68 26 31
2011 CR-04 33 37 12 8 10 1 1 70 18 304
2011 CR-05 47 41 5 5 2 0 0 88 7 85
2008 CR 35 39 9 10 7 0 0 74 17 767
2008 CR-03 31 35 16 11 7 0 0 65 18 55
2008 CR-04 35 38 8 10 8 0 0 73 18 462
2008 CR-05 38 40 8 8 6 0 0 78 14 239

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 20 23 16 15 3 0 44 32 162
2018 CR-04 18 21 26 15 17 3 0 40 33 125
2017 CR 26 24 19 13 12 6 0 54 26 225
2017 CR-04 24 25 17 11 14 7 1 53 28 167
2017 CR-05 31 21 21 19 4 4 0 54 24 52
2014 CR 14 22 21 20 13 10 0 40 37 190
2014 CR-04 13 25 21 18 14 10 0 42 35 146
2014 CR-05 16 17 19 26 11 11 0 36 42 37
2011 CR 21 30 17 15 13 4 1 53 29 430
2011 CR-03 19 26 13 13 10 16 3 56 28 31
2011 CR-04 18 29 19 15 14 4 1 50 30 307
2011 CR-05 29 33 13 15 9 0 0 62 25 85
2008 CR 21 33 16 16 11 3 1 56 27 767
2008 CR-03 15 29 22 16 9 7 2 48 28 55
2008 CR-04 22 32 17 15 10 3 0 57 26 461
2008 CR-05 20 35 14 15 13 1 1 56 29 240

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 13 27 16 16 23 3 3 42 41 161
2018 CR-04 12 24 17 14 26 3 4 39 43 125
2017 CR 19 20 17 19 20 4 2 42 41 224
2017 CR-04 16 20 19 16 22 4 2 39 41 166
2017 CR-05 27 19 12 27 12 2 2 48 40 52
2014 CR 8 19 18 17 32 5 1 29 52 190
2014 CR-04 7 20 19 16 32 6 1 29 51 146
2014 CR-05 11 19 16 27 24 3 0 31 53 37
2011 CR 13 23 19 15 25 2 3 38 42 429
2011 CR-03 13 39 10 6 19 6 6 59 30 31
2011 CR-04 12 19 21 18 26 2 3 32 46 306
2011 CR-05 18 32 13 12 22 1 2 51 35 85
2008 CR 16 28 15 18 19 3 2 46 39 768
2008 CR-03 13 31 16 15 16 5 4 48 34 55
2008 CR-04 17 29 15 18 16 3 2 49 35 462
2008 CR-05 13 25 13 20 24 3 2 40 46 240

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 32 18 13 17 1 0 52 30 161
2018 CR-04 15 31 21 14 18 1 0 47 32 124
2017 CR 29 30 14 15 12 0 0 59 27 225
2017 CR-04 30 28 13 16 12 1 0 59 28 167
2017 CR-05 25 37 15 13 10 0 0 62 23 52
2014 CR 16 42 15 16 10 0 1 59 27 190
2014 CR-04 15 43 15 16 10 0 1 58 26 146
2014 CR-05 19 46 10 16 8 0 0 66 24 37
2011 CR 28 37 15 10 9 1 0 65 19 428
2011 CR-03 19 42 13 13 6 3 3 66 21 31
2011 CR-04 24 39 16 10 9 1 0 64 20 306
2011 CR-05 41 29 13 8 7 1 0 71 15 85

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 22 30 24 11 14 1 0 52 24 161
2018 CR-04 17 30 25 13 15 1 0 47 28 124
2017 CR 31 32 20 8 8 0 1 63 17 225
2017 CR-04 32 29 20 8 8 0 2 62 17 167
2017 CR-05 25 44 15 9 6 0 0 69 15 52
2014 CR 24 41 13 11 9 1 1 66 21 190
2014 CR-04 23 44 14 7 10 1 1 69 17 146
2014 CR-05 22 35 10 24 8 0 0 57 32 37

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 17 14 7 0 0 62 21 162
2018 CR-04 25 32 19 14 10 0 0 57 24 125
2017 CR 37 32 16 9 6 0 0 69 15 225
2017 CR-04 36 31 17 9 8 0 0 66 17 167
2017 CR-05 40 36 13 8 2 0 0 77 10 52
2014 CR 23 36 23 14 4 1 0 59 18 190
2014 CR-04 23 36 26 11 3 1 0 59 14 146
2014 CR-05 17 43 14 21 6 0 0 59 27 37
2011 CR 36 38 14 7 3 1 0 75 11 428
2011 CR-03 23 52 6 10 6 0 3 77 17 31
2011 CR-04 34 37 16 8 3 2 0 72 12 305
2011 CR-05 44 39 11 5 2 0 0 82 7 85

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 33 27 10 12 6 0 47 24 162
2018 CR-04 9 32 27 13 13 6 0 44 27 125
2017 CR 19 30 22 16 6 6 1 53 24 225
2017 CR-04 17 30 22 16 7 7 1 51 25 167
2017 CR-05 19 35 21 17 2 4 2 57 20 52

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 33 14 5 6 1 1 76 11 162
2018 CR-04 36 35 15 5 7 1 1 72 12 125
2017 CR 50 26 8 8 6 1 1 78 15 225
2017 CR-04 47 26 10 9 7 1 0 73 16 167
2017 CR-05 61 27 0 6 4 2 0 90 10 52
2014 CR 36 33 14 11 6 1 1 69 17 189
2014 CR-04 32 35 15 10 6 1 1 68 16 145
2014 CR-05 48 27 11 11 3 0 0 75 14 37
2011 CR 43 30 14 8 5 1 0 74 13 428
2011 CR-03 23 39 26 6 6 0 0 61 13 31
2011 CR-04 41 30 14 9 4 1 1 73 13 306
2011 CR-05 54 27 7 5 7 0 0 81 12 84

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 22 17 10 8 0 2 65 18 162
2018 CR-04 43 21 14 11 9 0 2 66 20 125
2017 CR 40 29 15 9 6 0 0 70 15 223
2017 CR-04 40 27 16 9 7 1 0 68 17 165
2017 CR-05 36 39 13 8 2 0 2 76 10 52
2014 CR 38 29 18 6 8 0 1 67 14 190
2014 CR-04 38 29 18 5 8 0 1 68 13 146
2014 CR-05 32 25 22 10 11 0 0 57 21 37
2011 CR 42 26 17 8 5 1 2 70 13 426
2011 CR-03 32 32 19 13 0 0 3 67 13 31
2011 CR-04 38 27 19 8 7 1 1 66 15 305
2011 CR-05 54 24 8 5 2 1 5 83 8 83
2008 CR 38 29 17 9 5 0 1 69 14 767
2008 CR-03 45 36 9 4 4 0 2 83 7 55
2008 CR-04 34 32 18 10 5 0 1 67 15 462
2008 CR-05 44 23 15 9 6 1 2 69 16 239

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CR 22 41 37 162
2018 CR-04 22 40 38 125
2017 CR 17 41 41 225
2017 CR-04 19 40 41 167
2017 CR-05 12 42 46 52
2014 CR 19 42 38 190
2014 CR-04 22 40 38 146
2014 CR-05 10 51 39 37
2011 CR 23 38 39 426
2011 CR-03 23 50 27 30
2011 CR-04 23 33 44 305
2011 CR-05 21 50 29 84

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CR 14 40 29 0 11 6 35
2017 CR 23 15 39 3 18 3 39
2017 CR-04 22 19 41 0 16 3 32
2014 CR 22 32 33 8 9999 5 37
2014 CR-04 19 31 35 9 9999 6 32
2011 CR 31 10 47 1 9999 10 97
2011 CR-04 25 10 54 1 9999 10 69
2011 CR-05 56 17 22 0 9999 6 18
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 47 39 7 5 1 1 0 86 6 162
2018 CR-04 45 38 10 5 2 1 0 84 6 125
2017 CR 52 36 5 3 3 0 0 89 5 225
2017 CR-04 51 37 6 2 3 1 0 89 5 167
2017 CR-05 56 35 4 4 2 0 0 91 6 52
2014 CR 34 38 18 4 4 1 0 73 8 189
2014 CR-04 35 40 17 4 3 1 0 75 7 145
2014 CR-05 25 40 21 6 6 3 0 67 11 37
2011 CR 39 38 14 5 2 1 0 78 7 428
2011 CR-03 35 55 6 0 3 0 0 90 3 31
2011 CR-04 35 38 17 5 3 2 0 75 8 305
2011 CR-05 49 34 7 6 1 1 1 86 7 85
2008 CR 53 33 8 4 2 1 0 87 6 764
2008 CR-03 56 31 7 4 2 0 0 87 6 54
2008 CR-04 53 32 7 5 2 1 0 85 7 462
2008 CR-05 54 34 9 2 1 0 0 89 3 237

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 24 45 15 9 4 2 0 71 14 161
2018 CR-04 20 46 17 10 6 2 0 67 16 125
2017 CR 35 39 15 6 4 2 0 75 10 225
2017 CR-04 32 39 17 6 4 2 0 72 10 167
2017 CR-05 44 40 8 4 4 0 0 85 8 52
2014 CR 16 35 25 12 7 5 0 54 20 190
2014 CR-04 16 36 25 14 8 2 0 53 22 146
2014 CR-05 14 36 22 8 8 11 0 57 19 37
2011 CR 28 40 19 8 4 1 0 69 12 428
2011 CR-03 16 52 19 0 10 0 3 70 10 31
2011 CR-04 26 39 20 9 4 2 0 67 13 305
2011 CR-05 35 41 15 7 0 1 0 77 7 85

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 29 25 22 12 0 3 35 39 161
2018 CR-04 9 32 24 19 11 0 4 32 43 124
2017 CR 7 25 27 23 14 0 4 38 34 221
2017 CR-04 6 29 27 19 15 0 5 35 37 164
2017 CR-05 10 15 29 37 6 2 2 44 26 52
2014 CR 11 25 39 19 6 1 0 25 36 190
2014 CR-04 9 24 43 18 6 0 0 25 33 146
2014 CR-05 14 30 32 21 3 0 0 24 43 37
2011 CR 10 26 32 18 11 2 2 30 37 426
2011 CR-03 6 32 26 23 3 3 6 29 43 31
2011 CR-04 12 28 33 14 10 2 1 25 41 303
2011 CR-05 6 18 31 27 15 0 4 44 24 85
2008 CR 10 25 32 20 10 0 2 31 36 766
2008 CR-03 4 22 29 25 11 2 7 40 28 55
2008 CR-04 9 26 32 19 11 0 2 31 36 461
2008 CR-05 15 24 33 21 7 0 1 28 39 239

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 24 25 20 18 3 3 40 34 159
2018 CR-04 9 25 25 17 17 3 3 37 37 123
2017 CR 9 17 28 17 23 3 3 43 28 223
2017 CR-04 12 16 28 15 22 2 4 40 30 165
2017 CR-05 0 21 27 27 21 2 2 50 22 52
2014 CR 16 23 30 17 9 3 1 27 41 188
2014 CR-04 16 24 32 15 10 1 1 26 41 144
2014 CR-05 19 17 30 24 6 6 0 31 37 37
2011 CR 10 19 24 20 17 4 5 41 33 426
2011 CR-03 13 26 29 10 10 10 3 22 44 31
2011 CR-04 12 20 25 20 13 3 5 37 35 304
2011 CR-05 2 15 15 24 31 6 6 62 20 84
2008 CR 9 17 28 23 16 3 4 42 28 763
2008 CR-03 2 15 25 25 16 7 9 50 20 55
2008 CR-04 8 15 29 21 18 3 4 43 26 459
2008 CR-05 13 21 25 25 12 2 3 38 35 238

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 9 19 26 17 19 3 6 40 31 159
2018 CR-04 8 20 28 15 17 4 8 36 32 122
2017 CR 9 19 27 17 18 2 7 39 31 221
2017 CR-04 9 20 28 18 16 1 8 38 32 163
2017 CR-05 10 19 27 15 21 2 6 40 31 52
2014 CR 14 17 30 19 10 3 6 32 35 188
2014 CR-04 14 18 31 17 10 3 7 30 35 145
2014 CR-05 16 13 31 25 9 3 3 35 31 36
2011 CR 12 22 25 19 13 4 6 35 37 426
2011 CR-03 13 23 29 10 6 6 13 20 44 31
2011 CR-04 13 24 23 19 11 4 7 34 41 303
2011 CR-05 8 15 31 21 20 2 2 43 25 85
2008 CR 10 20 28 21 12 3 6 36 33 763
2008 CR-03 2 15 20 20 19 9 15 51 22 54
2008 CR-04 8 19 30 22 12 3 5 38 30 459
2008 CR-05 16 23 26 18 10 2 5 30 42 239

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 3 8 27 30 26 3 4 60 11 160
2018 CR-04 3 7 28 27 27 3 6 59 11 123
2017 CR 5 9 23 28 28 2 5 60 15 221
2017 CR-04 6 10 24 29 24 2 6 57 17 163
2017 CR-05 6 6 21 29 35 0 4 66 12 52
2014 CR 10 11 33 28 12 3 2 43 22 188
2014 CR-04 9 13 36 25 13 2 2 40 23 145
2014 CR-05 15 6 23 45 6 3 3 53 22 36
2011 CR 6 14 30 25 17 3 5 46 21 426
2011 CR-03 6 19 35 16 13 3 6 32 29 31
2011 CR-04 7 13 31 25 16 3 5 44 22 304
2011 CR-05 1 13 26 30 21 1 7 56 16 84
2008 CR 6 10 28 30 18 1 5 52 18 762
2008 CR-03 6 4 26 31 19 6 9 59 11 54
2008 CR-04 5 10 28 31 20 1 4 54 16 458
2008 CR-05 9 13 29 30 13 1 5 46 23 239

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 17 17 22 22 17 2 2 41 36 161
2018 CR-04 19 17 25 18 16 3 2 36 38 124
2017 CR 9 20 24 19 20 1 6 42 32 221
2017 CR-04 9 23 24 18 17 1 7 38 35 163
2017 CR-05 10 13 23 21 27 2 4 51 24 52
2014 CR 23 24 23 16 7 3 3 24 51 190
2014 CR-04 22 26 25 14 7 3 3 22 52 146
2014 CR-05 29 22 17 21 6 3 3 29 54 37
2011 CR 19 20 27 14 12 2 5 29 42 426
2011 CR-03 16 23 29 3 13 10 6 19 46 31
2011 CR-04 22 21 26 15 10 1 5 27 45 304
2011 CR-05 12 18 31 14 20 1 4 36 31 84
2008 CR 13 20 26 20 15 1 5 37 35 762
2008 CR-03 13 6 24 28 19 0 11 52 21 54
2008 CR-04 11 21 26 22 15 0 5 39 34 458
2008 CR-05 17 22 27 16 13 1 5 31 41 239

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 19 24 18 14 3 5 35 38 160
2018 CR-04 19 19 20 19 13 4 7 35 42 123
2017 CR 7 18 28 20 16 4 7 40 29 222
2017 CR-04 9 18 29 19 14 4 9 37 30 164
2017 CR-05 4 19 31 23 19 2 2 44 24 52
2014 CR 15 16 30 21 11 3 4 34 34 189
2014 CR-04 17 17 31 17 10 3 6 30 37 146
2014 CR-05 10 19 28 32 8 3 0 42 30 37
2011 CR 12 19 23 17 17 5 6 39 35 423
2011 CR-03 19 6 35 13 13 6 6 30 30 31
2011 CR-04 13 23 23 16 14 5 6 34 41 302
2011 CR-05 5 10 20 22 33 5 6 61 16 83
2008 CR 15 22 25 17 13 3 5 33 40 764
2008 CR-03 13 13 29 15 15 9 7 35 30 55
2008 CR-04 15 21 23 19 12 3 5 35 40 459
2008 CR-05 17 25 28 14 13 1 3 28 43 239

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 16 35 18 11 2 2 30 33 161
2018 CR-04 18 16 34 18 10 2 2 29 36 124
2017 CR 7 22 32 19 14 3 4 35 31 223
2017 CR-04 7 24 31 17 13 4 4 33 34 165
2017 CR-05 8 13 36 25 13 0 4 40 22 52
2014 CR 14 22 33 18 8 2 3 28 37 189
2014 CR-04 12 25 31 17 9 2 3 27 40 146
2014 CR-05 19 10 44 21 6 0 0 27 29 37

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 32 11 12 15 2 0 61 28 162
2018 CR-04 26 29 12 14 18 2 0 56 32 125
2017 CR 38 28 13 8 13 0 0 66 21 224
2017 CR-04 36 27 14 11 12 0 1 63 23 166
2017 CR-05 44 31 12 0 13 0 0 75 13 52
2014 CR 36 26 12 13 11 2 1 64 24 190
2014 CR-04 33 28 13 13 10 2 1 63 24 146
2014 CR-05 49 19 0 13 17 3 0 70 30 37

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 41 35 10 8 5 1 0 76 13 162
2018 CR-04 38 36 13 6 6 1 0 75 12 125
2017 CR 45 29 10 9 6 0 0 74 15 224
2017 CR-04 45 30 10 9 6 0 0 75 15 166
2017 CR-05 42 31 12 12 4 0 0 73 15 52
2014 CR 36 38 12 8 5 1 0 75 13 189
2014 CR-04 36 39 11 8 6 1 0 75 14 145
2014 CR-05 38 35 11 11 3 3 0 74 14 37

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 33 20 7 6 3 1 67 13 162
2018 CR-04 30 30 22 7 6 3 1 63 14 125

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 33 12 2 2 3 1 82 5 161
2018 CR-04 43 34 14 2 3 3 2 81 5 125
2017 CR 38 33 15 6 4 4 0 74 10 224
2017 CR-04 35 35 16 6 4 4 1 73 10 166
2017 CR-05 44 31 15 6 2 2 0 76 8 52
2014 CR 38 28 19 4 3 7 1 72 7 190
2014 CR-04 36 29 23 5 2 6 0 69 7 146
2014 CR-05 44 30 8 0 3 14 3 88 3 37

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 38 12 2 4 1 0 81 6 161
2018 CR-04 40 40 12 2 5 2 0 81 7 124
2017 CR 42 37 9 7 3 2 0 80 10 224
2017 CR-04 40 37 10 8 2 2 0 79 10 167
2017 CR-05 47 37 8 4 4 0 0 84 8 51
2014 CR 39 34 17 6 1 3 0 75 8 190
2014 CR-04 35 36 19 6 1 3 0 73 8 146
2014 CR-05 48 35 8 3 0 6 0 88 3 37
2011 CR 29 36 21 6 4 5 0 68 11 427
2011 CR-03 26 39 16 6 10 3 0 67 17 31
2011 CR-04 25 36 23 6 4 6 0 65 10 304
2011 CR-05 38 36 15 6 4 1 0 75 10 85

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 49 34 11 2 3 0 0 83 6 162
2018 CR-04 46 35 13 2 3 0 0 82 6 125
2017 CR 48 34 10 5 3 0 0 82 9 224
2017 CR-04 44 36 10 7 3 0 0 80 10 166
2017 CR-05 58 29 8 2 4 0 0 87 6 52
2014 CR 42 39 10 7 2 1 0 82 8 189
2014 CR-04 40 39 11 6 2 1 0 80 9 146
2014 CR-05 46 40 6 8 0 0 0 86 8 37
2011 CR 37 36 13 8 5 1 0 73 13 426
2011 CR-03 32 55 0 3 10 0 0 87 13 31
2011 CR-04 34 35 16 9 5 1 0 70 14 303
2011 CR-05 44 36 8 9 2 0 0 80 12 85
2008 CR 41 36 12 8 3 1 0 77 11 765
2008 CR-03 54 22 15 7 0 2 0 77 8 54
2008 CR-04 39 39 12 7 3 1 0 79 9 461
2008 CR-05 40 34 12 10 4 0 0 74 14 239

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 27 21 16 10 4 2 49 28 162
2018 CR-04 18 26 23 14 13 4 2 47 29 125
2017 CR 28 30 13 10 14 4 1 61 25 224
2017 CR-04 27 29 12 13 13 4 2 60 27 166
2017 CR-05 29 34 15 2 15 4 0 66 18 52
2014 CR 21 24 22 13 11 7 1 50 26 189
2014 CR-04 18 23 26 15 8 8 2 46 25 145
2014 CR-05 32 25 6 11 21 6 0 60 34 37

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 37 14 10 7 3 0 67 18 162
2018 CR-04 25 38 16 10 9 2 0 65 19 125
2017 CR 36 32 11 11 6 2 1 71 18 225
2017 CR-04 33 35 12 8 7 2 2 72 16 167
2017 CR-05 44 23 8 19 4 2 0 69 23 52
2014 CR 36 34 17 8 2 2 1 72 10 190
2014 CR-04 37 34 17 7 3 1 1 73 10 146
2014 CR-05 32 32 19 14 0 3 0 67 14 37
2011 CR 32 34 12 8 6 6 1 71 15 421
2011 CR-03 34 38 3 7 3 14 0 84 12 29
2011 CR-04 28 34 15 9 7 6 1 67 17 301
2011 CR-05 43 33 7 6 5 4 2 81 11 84
2008 CR 34 34 12 9 5 4 2 72 15 768
2008 CR-03 20 44 9 9 7 4 7 71 18 55
2008 CR-04 33 33 13 9 5 5 2 71 15 463
2008 CR-05 37 34 10 10 3 4 1 75 14 239

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 35 21 8 2 1 1 68 11 161
2018 CR-04 27 35 25 8 2 2 1 64 11 124

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 19 20 13 16 13 1 44 33 160
2018 CR-04 15 18 23 11 20 13 1 38 36 123
2017 CR 18 25 18 15 16 7 1 47 33 225
2017 CR-04 16 26 20 13 14 10 1 48 30 167
2017 CR-05 19 21 13 25 21 0 0 40 46 52
2014 CR 16 24 20 17 13 7 3 44 33 190
2014 CR-04 13 27 23 15 13 6 3 44 31 146
2014 CR-05 24 17 16 21 14 8 0 44 38 37
2011 CR 16 23 21 14 14 9 2 45 31 428
2011 CR-03 17 30 20 3 10 13 7 58 17 30
2011 CR-04 13 23 23 15 14 9 2 41 33 306
2011 CR-05 26 20 18 14 14 7 1 50 31 85

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 18 83 160
2018 CR-04 17 83 123

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 71 28

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CR 29 28

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 28

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CR 36 28

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CR 25 28

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CR 43 28

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CR 43 28

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CR 32 28

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CR 43 28

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CR 25 28

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CR 0 28

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CR 29 28

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 CR 25 28

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CR 44 27

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CR 26 27

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 CR 0 27

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CR 44 27

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 CR 19 27

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CR 22 27

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CR 37 27

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CR 56 27

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CR 0 27

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 16 18 28 8 7 20 4 44 20 161
2018 CR-04 15 17 28 6 8 23 3 42 20 124
2017 CR 16 13 22 7 12 23 8 41 27 225
2017 CR-04 14 12 25 7 11 22 9 39 26 167
2017 CR-05 17 13 17 8 12 29 4 46 29 52
2014 CR 12 17 24 9 4 28 6 44 21 190
2014 CR-04 10 19 25 9 3 27 6 45 18 146
2014 CR-05 14 10 19 14 8 32 3 37 34 37

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 29 30 20 8 6 6 1 63 15 161
2018 CR-04 26 30 21 9 6 6 2 61 17 124
2017 CR 28 28 18 7 9 9 2 62 18 225
2017 CR-04 26 26 20 7 10 8 2 58 19 167
2017 CR-05 31 33 12 6 8 12 0 72 15 52
2014 CR 25 27 19 9 4 14 2 62 16 188
2014 CR-04 22 31 19 8 4 14 2 62 15 145
2014 CR-05 28 19 13 17 3 17 3 58 25 36
2011 CR 33 36 16 7 3 5 0 73 10 428
2011 CR-03 32 39 10 3 6 6 3 79 11 31
2011 CR-04 30 39 19 6 1 6 0 73 8 306
2011 CR-05 40 29 11 11 6 4 0 72 17 84

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 8 92 162
2018 CR-04 9 91 125

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CR 54 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 CR 38 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 CR 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 CR 62 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 17 29 2 3 27 4 50 8 162
2018 CR-04 16 18 29 2 4 28 3 49 9 125
2017 CR 18 15 22 3 4 29 8 53 11 225
2017 CR-04 16 17 22 3 5 28 9 53 12 167
2017 CR-05 21 8 23 4 2 36 6 50 10 52
2014 CR 14 15 24 4 3 33 7 48 11 190
2014 CR-04 14 16 24 5 3 32 6 49 13 146
2014 CR-05 11 13 25 0 3 35 14 47 5 37

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 31 31 21 5 2 8 1 69 8 162
2018 CR-04 26 33 21 6 3 10 2 67 10 125
2017 CR 30 27 19 4 3 15 2 69 8 225
2017 CR-04 29 28 19 4 4 15 2 68 9 167
2017 CR-05 31 25 21 2 2 17 2 69 5 52
2014 CR 28 22 21 6 2 16 4 64 9 190
2014 CR-04 25 24 21 7 2 16 4 62 11 146
2014 CR-05 32 21 19 3 0 19 6 71 4 37
2011 CR 37 34 14 5 1 8 0 78 7 426
2011 CR-03 39 29 10 3 6 13 0 78 11 31
2011 CR-04 32 38 15 5 1 9 0 77 7 303
2011 CR-05 48 26 13 5 1 7 0 80 6 85
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 20 13 8 6 0 0 73 13 157
2018 CR-04 48 22 14 8 8 0 0 70 16 120
2017 CR 57 20 10 7 5 1 0 77 13 225
2017 CR-04 52 21 12 8 6 1 0 74 14 167
2017 CR-05 71 15 6 4 4 0 0 87 8 52

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 48 36 8 6 1 2 0 85 7 162
2018 CR-04 44 36 10 7 1 2 0 82 8 125
2017 CR 44 33 14 5 4 0 0 77 9 224
2017 CR-04 43 28 19 5 4 1 1 72 9 166
2017 CR-05 48 44 0 4 4 0 0 92 8 52

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 30 36 15 8 11 1 0 66 19 162
2018 CR-04 26 35 17 9 12 1 0 62 21 125
2017 CR 26 37 11 13 10 2 0 65 24 225
2017 CR-04 24 36 11 13 12 3 0 63 26 167
2017 CR-05 31 36 13 13 6 0 0 67 19 52

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 19 20 23 13 24 0 1 40 37 161
2018 CR-04 19 20 27 10 24 0 0 39 35 124
2017 CR 19 18 23 19 20 0 1 37 39 224
2017 CR-04 18 18 23 19 21 1 1 36 41 166
2017 CR-05 19 21 23 17 19 0 0 40 37 52

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 21 37 18 14 11 0 0 58 24 160
2018 CR-04 20 33 19 14 14 0 0 54 28 123
2017 CR 29 25 24 12 9 0 1 55 21 224
2017 CR-04 31 22 22 13 11 0 1 54 24 166
2017 CR-05 19 37 33 8 4 0 0 56 12 52

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 30 18 8 4 1 6 69 12 158
2018 CR-04 33 29 19 7 5 1 6 66 13 121
2017 CR 41 23 15 9 6 0 7 68 15 223
2017 CR-04 40 24 15 8 6 0 7 69 15 166
2017 CR-05 40 23 17 10 6 0 4 66 16 52

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 26 19 14 13 0 0 54 28 160
2018 CR-04 27 22 20 15 16 0 0 49 32 123
2017 CR 25 25 19 16 11 0 3 52 29 225
2017 CR-04 23 22 19 19 14 0 4 47 34 167
2017 CR-05 29 37 19 10 4 2 0 67 14 52

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 65 14 6 0 1 1 13 91 1 158
2018 CR-04 65 12 4 0 2 1 16 93 2 122
2017 CR 62 11 5 3 1 1 17 89 5 224
2017 CR-04 61 10 5 4 1 1 17 87 6 166
2017 CR-05 64 17 4 0 2 0 13 93 2 52

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 42 21 21 7 6 1 2 65 13 161
2018 CR-04 42 19 23 7 6 1 2 63 14 124
2017 CR 41 28 18 8 5 0 0 69 13 222
2017 CR-04 38 30 16 10 4 0 0 69 15 164
2017 CR-05 46 23 21 2 6 0 2 71 8 52

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 28 36 20 5 8 2 1 66 14 159
2018 CR-04 27 35 21 3 11 2 1 64 14 122
2017 CR 32 31 22 9 3 0 2 65 12 223
2017 CR-04 29 29 25 10 4 1 2 59 14 165
2017 CR-05 42 37 13 6 0 0 2 81 6 52

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 26 33 22 10 6 1 2 61 16 159
2018 CR-04 24 34 20 11 7 1 2 59 19 122
2017 CR 29 30 23 11 3 2 1 61 14 222
2017 CR-04 27 30 25 10 4 2 1 60 14 165
2017 CR-05 33 33 19 12 2 0 0 67 14 51

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 32 29 24 8 6 1 1 62 14 160
2018 CR-04 28 32 22 9 7 1 1 61 17 123
2017 CR 32 30 21 10 4 2 2 64 14 223
2017 CR-04 30 31 21 10 5 2 2 64 15 165
2017 CR-05 37 29 19 11 2 0 2 67 14 52

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 34 24 24 8 9 0 1 59 16 160
2018 CR-04 33 21 25 9 11 0 1 55 20 123
2017 CR 33 35 16 8 5 1 1 70 13 222
2017 CR-04 35 33 15 8 6 1 2 70 14 165
2017 CR-05 26 43 19 10 2 0 0 69 12 51

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 52 20 15 4 6 0 2 74 11 159
2018 CR-04 49 21 16 3 8 0 2 72 12 122
2017 CR 55 21 13 4 4 0 2 78 9 224
2017 CR-04 51 22 16 5 5 0 2 74 10 166
2017 CR-05 67 19 4 4 4 0 2 88 8 52

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 68 12 6 4 4 0 6 85 9 158
2018 CR-04 70 9 6 4 5 0 6 84 10 121

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 66 14 11 3 3 1 2 82 6 159
2018 CR-04 65 13 13 2 3 1 2 81 6 122
2017 CR 67 12 10 4 4 0 4 81 9 225
2017 CR-04 67 10 10 5 4 0 4 81 9 167
2017 CR-05 63 17 12 4 2 0 2 82 6 52

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 55 21 15 3 5 0 1 76 8 162
2018 CR-04 53 21 18 2 6 0 1 74 8 125
2017 CR 49 31 10 4 4 0 2 82 7 225
2017 CR-04 50 30 10 4 4 0 3 82 8 167
2017 CR-05 50 33 13 2 2 0 0 83 4 52

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 22 7 4 7 0 0 82 10 162
2018 CR-04 57 23 9 4 7 0 0 80 11 125
2017 CR 65 16 8 6 4 0 1 82 10 225
2017 CR-04 63 18 7 5 5 1 1 82 10 167
2017 CR-05 71 10 10 8 2 0 0 81 10 52

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 54 6 1 0 0 0 40 99 0 162
2018 CR-04 54 6 1 0 0 0 40 99 0 125
2017 CR 57 4 4 2 0 0 33 91 3 224
2017 CR-04 57 4 4 2 0 1 33 91 4 166
2017 CR-05 54 6 4 2 0 0 35 91 3 52

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 69 16 9 1 2 0 4 88 3 161
2018 CR-04 66 16 9 1 2 0 6 87 3 124
2017 CR 67 17 8 1 1 1 5 89 2 223
2017 CR-04 65 17 8 1 1 1 7 89 2 166
2017 CR-05 72 16 6 4 0 0 2 90 4 51

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 60 13 9 6 8 0 4 76 14 162
2018 CR-04 61 14 8 6 6 0 5 79 13 125
2017 CR 49 17 11 9 9 1 4 68 20 224
2017 CR-04 49 17 10 8 10 1 4 70 20 166
2017 CR-05 46 13 17 10 8 4 2 63 18 52

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 46 31 12 5 4 0 2 79 9 162
2018 CR-04 46 30 10 6 5 0 2 79 11 125
2017 CR 49 30 9 6 3 0 3 81 9 225
2017 CR-04 48 29 11 6 3 0 3 80 9 167
2017 CR-05 50 33 6 8 2 0 2 84 10 52

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 15 35 32 14 3 1 0 51 17 161
2018 CR-04 17 36 26 17 4 0 0 53 21 125
2017 CR 18 32 32 11 6 0 0 50 17 224
2017 CR-04 18 29 33 13 7 1 0 48 19 167
2017 CR-05 18 39 33 4 4 0 2 58 8 51

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 23 33 24 10 0 0 34 33 159
2018 CR-04 12 23 33 22 10 0 0 31 35 124
2017 CR 9 20 37 21 12 0 1 33 29 223
2017 CR-04 11 19 37 19 13 0 1 32 31 166
2017 CR-05 4 21 40 27 8 0 0 34 25 52
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 33 19 24 9 14 2 0 33 67 162
2018 CR-04 30 20 23 11 14 2 0 30 70 125
2017 CR 25 20 22 14 16 3 0 26 74 225
2017 CR-04 26 20 20 13 18 4 1 27 73 167
2017 CR-05 27 15 31 17 10 0 0 27 73 52

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 35 106
2018 CR-04 35 85
2017 CR 35 159
2017 CR-04 35 116
2017 CR-05 37 38

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 29 106
2018 CR-04 27 85
2017 CR 31 159
2017 CR-04 31 116
2017 CR-05 34 38

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CR 36 106
2018 CR-04 38 85
2017 CR 25 159
2017 CR-04 24 116
2017 CR-05 29 38

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CR 27 106
2018 CR-04 24 85
2017 CR 34 159
2017 CR-04 30 116
2017 CR-05 45 38

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CR 5 106
2018 CR-04 5 85
2017 CR 4 159
2017 CR-04 5 116
2017 CR-05 3 38

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CR 19 106
2018 CR-04 15 85

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CR 48 106
2018 CR-04 49 85
2017 CR 48 159
2017 CR-04 52 116
2017 CR-05 32 38

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CR 5 41 15 15 4 21 103
2018 CR-04 6 43 14 14 4 18 83
2017 CR 4 43 21 16 6 11 160
2017 CR-04 3 42 23 14 6 12 117
2017 CR-05 3 47 13 24 5 8 38

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CR 30 70 104
2018 CR-04 30 70 84

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 36 19 17 7 12 2 6 61 21 162
2018 CR-04 35 20 16 7 13 3 6 61 22 125

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 11 19 18 21 28 1 2 31 50 106
2018 CR-04 9 18 19 21 31 1 1 28 53 85
2017 CR 13 22 19 16 25 3 3 37 43 160
2017 CR-04 10 20 20 15 29 3 3 32 47 117
2017 CR-05 13 32 13 18 16 3 5 49 37 38

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CR 6 9 10 19 49 1 6 16 73 106
2018 CR-04 5 8 11 20 48 1 7 14 74 85
2017 CR 6 9 9 19 52 3 2 16 74 160
2017 CR-04 4 9 11 18 55 2 2 13 75 117
2017 CR-05 5 13 3 21 50 5 3 20 77 38
Report a problem or mistake on this page
Date modified: