2018 Public Service Employee Survey Results by Theme for Transport Canada by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 38 16 8 6 0 0 71 14 580
2018 Non-visible minority 34 41 12 7 5 0 0 76 12 2973
2017 Visible minority 34 45 11 5 5 0 0 79 10 616
2017 Non-visible minority 32 44 11 7 6 0 0 77 13 3234
2014 Visible minority 33 44 9 8 5 1 0 78 13 480
2014 Non-visible minority 31 42 12 8 6 0 0 74 15 2952
2011 Visible minority 33 41 11 8 7 0 0 73 15 548
2011 Non-visible minority 33 39 11 9 8 0 0 72 16 3550
2008 Visible minority 34 41 11 8 5 0 0 76 13 438
2008 Non-visible minority 35 40 10 8 6 0 0 76 14 3155

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 41 13 8 8 0 0 71 15 580
2018 Non-visible minority 33 38 14 9 7 0 0 71 16 2976
2017 Visible minority 31 38 16 8 7 0 0 69 15 617
2017 Non-visible minority 30 38 14 10 8 0 0 68 18 3230

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 35 10 5 3 0 0 83 8 576
2018 Non-visible minority 50 36 9 3 2 0 0 86 5 2961
2017 Visible minority 53 32 10 2 3 0 0 85 5 617
2017 Non-visible minority 51 35 9 4 2 0 0 86 5 3229
2014 Visible minority 63 29 5 2 2 0 0 92 4 479
2014 Non-visible minority 59 28 8 3 2 0 0 87 5 2952
2011 Visible minority 58 31 7 2 2 0 0 89 3 550
2011 Non-visible minority 56 30 7 4 2 0 0 87 6 3550

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 39 12 6 3 0 0 79 9 582
2018 Non-visible minority 42 38 11 5 3 0 0 81 8 2984
2017 Visible minority 42 37 13 5 3 0 0 79 8 617
2017 Non-visible minority 40 39 11 6 4 0 0 80 10 3224
2014 Visible minority 44 37 10 5 3 1 0 82 8 480
2014 Non-visible minority 39 39 12 6 3 0 0 79 9 2951
2011 Visible minority 40 40 11 6 4 0 0 79 10 549
2011 Non-visible minority 41 39 9 7 4 0 0 80 11 3553
2008 Visible minority 40 42 7 5 4 0 0 83 10 440
2008 Non-visible minority 43 40 8 5 3 0 0 83 9 3168

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 31 17 5 6 1 0 71 11 579
2018 Non-visible minority 40 32 15 8 5 0 0 72 13 2980
2017 Visible minority 38 34 17 5 5 1 0 72 11 613
2017 Non-visible minority 34 34 15 9 6 0 0 69 16 3234
2014 Visible minority 40 35 12 5 6 2 1 77 11 480
2014 Non-visible minority 33 35 16 9 7 0 0 68 16 2953
2011 Visible minority 34 35 17 6 6 1 0 70 13 549
2011 Non-visible minority 33 31 16 9 10 0 0 64 19 3548

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 33 16 8 5 1 0 71 13 578
2018 Non-visible minority 37 34 15 8 5 0 0 72 13 2969
2017 Visible minority 36 36 15 7 5 1 0 73 12 614
2017 Non-visible minority 33 36 14 10 6 0 0 69 16 3237
2014 Visible minority 38 37 13 5 6 1 0 77 11 479
2014 Non-visible minority 32 36 16 10 7 0 0 68 17 2954
2011 Visible minority 33 36 15 9 7 1 0 70 15 549
2011 Non-visible minority 32 34 14 11 10 0 0 66 21 3551
2008 Visible minority 35 38 12 9 6 1 0 73 15 440
2008 Non-visible minority 33 37 12 11 7 0 0 71 17 3171

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 27 18 11 10 4 1 60 22 581
2018 Non-visible minority 35 27 18 11 7 3 1 64 18 2989
2017 Visible minority 29 28 20 9 8 4 0 60 19 613
2017 Non-visible minority 32 29 18 10 8 4 1 63 18 3235
2014 Visible minority 34 30 13 7 10 5 1 68 18 480
2014 Non-visible minority 33 27 18 11 8 3 1 62 19 2954
2011 Visible minority 32 25 15 13 10 5 1 60 24 550
2011 Non-visible minority 33 26 17 10 9 4 1 61 21 3551
2008 Visible minority 28 27 18 11 10 6 0 59 22 440
2008 Non-visible minority 32 28 16 11 7 4 2 64 19 3167
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 30 12 6 5 3 0 76 11 581
2018 Non-visible minority 49 28 10 6 4 2 0 80 10 2982
2017 Visible minority 42 32 13 6 5 2 0 76 11 616
2017 Non-visible minority 49 29 10 5 4 2 1 80 10 3235
2014 Visible minority 44 30 14 3 6 3 1 77 9 480
2014 Non-visible minority 46 29 11 6 6 2 0 77 12 2952
2011 Visible minority 37 31 13 8 8 2 1 70 16 548
2011 Non-visible minority 40 30 12 9 6 2 0 72 15 3554
2008 Visible minority 34 32 11 8 11 3 0 69 20 440
2008 Non-visible minority 38 30 12 9 7 2 1 70 17 3164

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 36 9 8 6 1 1 77 14 581
2018 Non-visible minority 45 31 11 8 4 1 0 77 13 2973
2017 Visible minority 41 34 12 7 5 1 1 76 12 617
2017 Non-visible minority 46 31 9 8 5 1 0 78 13 3238
2014 Visible minority 43 30 11 6 7 2 0 75 13 480
2014 Non-visible minority 42 32 10 9 6 1 0 75 15 2952
2011 Visible minority 37 32 13 8 9 1 0 70 17 548
2011 Non-visible minority 37 34 11 10 8 0 0 71 18 3551
2008 Visible minority 33 35 10 8 12 1 0 69 21 440
2008 Non-visible minority 34 33 10 12 10 0 0 68 22 3167

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 44 31 11 6 7 1 0 75 14 581
2018 Non-visible minority 51 27 10 6 5 0 0 78 12 2980
2017 Visible minority 47 28 13 6 5 0 0 76 11 613
2017 Non-visible minority 54 25 9 6 5 0 0 79 11 3232
2014 Visible minority 48 27 13 4 6 1 1 76 10 480
2014 Non-visible minority 49 27 11 7 6 0 0 77 13 2954

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 28 20 7 6 8 0 64 14 581
2018 Non-visible minority 32 31 17 8 6 6 0 67 16 2992
2017 Visible minority 30 34 15 5 6 9 0 71 13 616
2017 Non-visible minority 26 35 17 10 6 6 0 65 17 3238
2014 Visible minority 28 36 16 6 6 8 0 69 13 480
2014 Non-visible minority 25 35 16 9 8 7 0 64 19 2952
2011 Visible minority 25 30 20 8 10 6 1 59 19 549
2011 Non-visible minority 24 30 18 11 11 6 0 58 23 3550

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 31 20 9 9 4 0 60 19 579
2018 Non-visible minority 27 31 18 12 9 2 0 60 21 2985
2017 Visible minority 26 36 17 8 8 5 0 65 16 616
2017 Non-visible minority 22 33 19 14 9 2 0 56 24 3237
2014 Visible minority 26 36 20 8 7 3 0 64 16 480
2014 Non-visible minority 21 32 18 14 12 2 0 55 26 2952
2011 Visible minority 23 31 20 9 13 3 1 57 23 548
2011 Non-visible minority 21 30 17 14 16 2 0 52 31 3552
2008 Visible minority 24 36 15 13 10 3 0 61 24 439
2008 Non-visible minority 22 31 16 13 16 2 0 55 29 3170

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 27 25 12 10 6 0 50 23 578
2018 Non-visible minority 19 30 20 16 10 5 0 51 27 2986
2017 Visible minority 20 31 22 11 8 8 0 55 21 616
2017 Non-visible minority 15 30 21 17 11 6 0 48 29 3232
2014 Visible minority 21 32 23 11 7 6 1 57 19 479
2014 Non-visible minority 14 31 20 17 12 5 0 47 31 2950
2011 Visible minority 18 33 19 12 11 7 0 54 25 549
2011 Non-visible minority 13 30 18 18 16 5 0 44 37 3555
2008 Visible minority 15 32 20 17 11 5 0 49 30 438
2008 Non-visible minority 12 31 18 19 15 5 0 45 36 3168

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 33 17 15 11 3 0 55 27 581
2018 Non-visible minority 16 31 19 19 11 3 0 49 31 2987
2017 Visible minority 21 32 20 13 9 5 1 56 23 614
2017 Non-visible minority 15 31 20 18 12 4 0 48 31 3233
2014 Visible minority 22 36 18 11 9 3 1 60 21 479
2014 Non-visible minority 14 32 20 17 14 3 0 48 32 2950
2011 Visible minority 19 34 17 14 12 3 0 55 27 549
2011 Non-visible minority 14 31 18 19 17 2 0 45 37 3554
2008 Visible minority 20 39 13 13 12 3 0 61 26 440
2008 Non-visible minority 13 35 16 20 14 2 0 49 35 3168
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 33 20 10 9 0 1 61 19 582
2018 Non-visible minority 30 36 17 9 8 0 0 66 17 2986
2017 Visible minority 27 38 16 10 9 0 0 65 19 617
2017 Non-visible minority 28 38 15 11 7 0 0 66 18 3236
2014 Visible minority 27 36 18 7 10 1 0 65 17 480
2014 Non-visible minority 25 35 15 13 10 0 0 61 24 2953
2011 Visible minority 21 36 17 11 13 1 0 59 25 550
2011 Non-visible minority 23 34 17 13 12 0 0 58 25 3549

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 41 16 9 5 0 0 71 14 581
2018 Non-visible minority 28 39 15 12 6 0 0 67 17 2986
2017 Visible minority 31 39 15 10 5 0 0 70 14 617
2017 Non-visible minority 27 41 14 12 6 0 0 68 18 3231

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 22 18 12 13 17 4 45 32 576
2018 Non-visible minority 13 21 21 15 12 15 3 42 32 2976
2017 Visible minority 14 20 19 12 11 21 4 45 30 616
2017 Non-visible minority 13 22 17 16 13 16 3 44 35 3232
2014 Visible minority 13 20 21 13 11 17 5 43 30 480
2014 Non-visible minority 11 22 20 16 16 13 3 39 38 2949

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 39 36 10 7 6 1 0 76 13 583
2018 Non-visible minority 42 33 12 7 5 0 0 76 12 2984
2017 Visible minority 38 37 11 7 5 1 1 76 12 616
2017 Non-visible minority 42 33 11 8 5 1 1 76 13 3238
2014 Visible minority 40 35 12 6 6 1 0 76 12 480
2014 Non-visible minority 39 33 11 9 6 1 0 73 15 2953
2011 Visible minority 36 35 13 8 8 1 0 71 16 548
2011 Non-visible minority 33 35 13 10 7 0 0 69 18 3556
2008 Visible minority 31 35 12 11 10 1 0 67 21 440
2008 Non-visible minority 29 35 13 12 10 0 0 65 22 3166

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 33 16 11 3 3 8 65 17 117
2018 Non-visible minority 28 35 15 8 4 5 5 70 13 756
2017 Visible minority 23 39 14 7 5 4 8 70 14 105
2017 Non-visible minority 22 37 15 10 6 5 6 65 17 804
2014 Visible minority 30 31 19 5 4 2 9 69 10 95
2014 Non-visible minority 28 35 14 8 7 3 5 68 16 761

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 41 11 15 9 0 0 66 24 583
2018 Non-visible minority 23 42 10 15 9 0 0 65 25 2990
2017 Visible minority 22 39 14 15 10 0 0 61 25 617
2017 Non-visible minority 22 35 12 18 13 0 0 57 31 3237
2014 Visible minority 31 38 11 14 5 0 1 70 19 478
2014 Non-visible minority 27 38 11 13 9 0 1 66 23 2954
2011 Visible minority 31 37 11 12 8 0 1 69 20 548
2011 Non-visible minority 31 38 11 11 8 0 1 70 19 3551
2008 Visible minority 35 37 13 10 5 0 0 72 15 440
2008 Non-visible minority 33 39 11 11 6 0 0 72 16 3167

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 37 40 12 6 6 0 0 77 12 575
2018 Non-visible minority 42 39 10 6 3 0 0 81 9 2982
2017 Visible minority 39 39 11 5 5 0 0 78 10 615
2017 Non-visible minority 41 41 10 6 3 0 0 82 8 3234
2014 Visible minority 41 37 10 6 5 0 0 79 11 480
2014 Non-visible minority 41 41 10 6 3 0 0 81 9 2954
2011 Visible minority 37 37 11 9 6 0 0 74 15 550
2011 Non-visible minority 44 37 10 6 4 0 0 81 10 3550
2008 Visible minority 36 39 10 10 5 0 0 75 15 441
2008 Non-visible minority 41 40 10 6 3 0 0 81 9 3167

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 41 7 6 6 0 0 81 12 579
2018 Non-visible minority 48 38 6 5 3 0 0 86 7 2961
2017 Visible minority 42 39 10 6 4 0 0 81 9 616
2017 Non-visible minority 49 36 6 5 3 0 0 86 8 3228
2014 Visible minority 43 36 9 7 4 0 0 80 11 480
2014 Non-visible minority 47 36 8 5 3 0 0 83 9 2953
2011 Visible minority 39 40 8 7 6 0 0 79 13 549
2011 Non-visible minority 50 36 6 5 3 0 0 86 8 3551
2008 Visible minority 43 38 7 8 3 1 0 81 11 441
2008 Non-visible minority 47 41 6 4 2 0 0 88 6 3171

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 31 16 14 13 4 0 55 28 582
2018 Non-visible minority 22 32 18 14 10 3 0 56 25 2986
2017 Visible minority 22 32 16 11 13 5 1 57 26 612
2017 Non-visible minority 20 30 18 17 11 3 0 52 29 3235
2014 Visible minority 27 31 16 10 11 4 1 61 22 480
2014 Non-visible minority 23 33 16 13 11 3 0 58 25 2952
2011 Visible minority 24 33 14 13 13 2 1 59 27 549
2011 Non-visible minority 24 33 15 14 13 2 0 58 27 3551
2008 Visible minority 26 32 15 11 13 2 1 59 25 441
2008 Non-visible minority 24 35 16 12 10 1 0 61 23 3168

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 28 18 11 17 4 1 51 30 581
2018 Non-visible minority 21 30 17 14 15 2 2 53 29 2982
2017 Visible minority 20 23 19 16 16 5 1 46 33 615
2017 Non-visible minority 18 30 15 16 16 3 3 50 33 3231
2014 Visible minority 17 25 17 13 20 5 1 46 36 480
2014 Non-visible minority 18 26 16 15 19 3 3 46 37 2952
2011 Visible minority 13 25 17 17 23 3 2 40 42 549
2011 Non-visible minority 15 27 16 16 23 2 2 43 40 3551
2008 Visible minority 17 29 16 13 21 3 1 48 36 440
2008 Non-visible minority 15 30 15 16 20 1 2 46 38 3168

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 38 15 10 7 0 0 68 17 581
2018 Non-visible minority 33 38 14 9 6 0 0 71 15 2967
2017 Visible minority 31 40 13 9 6 1 0 72 15 616
2017 Non-visible minority 29 43 12 9 6 0 0 73 15 3225
2014 Visible minority 29 41 11 9 8 1 1 72 17 480
2014 Non-visible minority 25 42 11 13 8 0 0 68 20 2954
2011 Visible minority 30 38 12 10 9 1 1 69 19 550
2011 Non-visible minority 30 39 12 11 8 0 0 70 19 3548

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 37 17 8 8 0 0 67 16 577
2018 Non-visible minority 36 33 15 9 7 0 0 70 15 2973
2017 Visible minority 32 34 18 10 6 0 0 66 15 614
2017 Non-visible minority 34 36 15 10 6 0 0 70 15 3224
2014 Visible minority 35 32 16 9 7 1 1 67 17 480
2014 Non-visible minority 30 36 15 10 9 0 0 66 19 2953

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 33 17 10 7 0 0 66 17 579
2018 Non-visible minority 33 36 14 10 6 0 0 69 16 2976
2017 Visible minority 32 38 15 9 6 0 0 70 15 617
2017 Non-visible minority 31 38 14 10 5 0 0 70 16 3226
2014 Visible minority 34 37 15 8 5 1 0 72 13 480
2014 Non-visible minority 31 37 14 11 7 0 0 69 18 2951
2011 Visible minority 37 37 11 9 5 1 0 74 15 546
2011 Non-visible minority 34 38 13 9 6 0 0 73 14 3551

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 32 24 11 7 5 1 55 19 579
2018 Non-visible minority 23 39 21 10 5 2 0 63 15 2988
2017 Visible minority 21 31 24 10 7 6 1 56 18 616
2017 Non-visible minority 21 39 20 10 6 3 0 62 17 3234

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 35 10 7 5 0 1 78 12 580
2018 Non-visible minority 49 33 8 6 3 0 0 82 9 2985
2017 Visible minority 42 36 10 6 5 1 0 78 11 614
2017 Non-visible minority 47 32 9 6 4 0 0 80 11 3230
2014 Visible minority 38 36 10 7 7 1 1 76 14 479
2014 Non-visible minority 40 34 10 9 5 0 1 75 15 2949
2011 Visible minority 39 36 10 9 6 0 0 75 15 549
2011 Non-visible minority 40 35 10 9 5 0 1 75 15 3553

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 37 20 6 4 0 0 70 10 583
2018 Non-visible minority 33 33 19 9 6 0 0 67 15 2993
2017 Visible minority 35 42 14 6 3 0 1 77 9 616
2017 Non-visible minority 32 37 18 8 5 0 0 69 13 3238
2014 Visible minority 29 41 19 5 4 1 0 71 10 480
2014 Non-visible minority 28 34 19 10 7 0 1 63 17 2953
2011 Visible minority 33 39 16 7 3 1 0 73 11 550
2011 Non-visible minority 28 34 20 11 7 0 1 62 18 3552
2008 Visible minority 26 38 24 8 3 0 0 65 11 441
2008 Non-visible minority 21 35 22 12 8 0 0 57 21 3170

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 28 30 43 582
2018 Non-visible minority 26 39 35 2993
2017 Visible minority 30 32 38 615
2017 Non-visible minority 27 39 34 3234
2014 Visible minority 27 37 37 478
2014 Non-visible minority 29 38 33 2952
2011 Visible minority 31 33 37 549
2011 Non-visible minority 28 38 33 3555

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 6 31 40 5 10 8 160
2018 Non-visible minority 18 27 32 7 8 8 792
2017 Visible minority 5 35 34 4 16 6 181
2017 Non-visible minority 21 29 30 5 7 7 868
2014 Visible minority 7 35 36 8 9999 15 129
2014 Non-visible minority 20 36 25 10 9999 9 863
2011 Visible minority 11 29 46 7 9999 7 168
2011 Non-visible minority 20 31 28 10 9999 11 1015
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 43 7 5 2 1 0 86 7 582
2018 Non-visible minority 41 43 9 5 2 0 0 84 7 2985
2017 Visible minority 44 39 9 6 3 0 0 83 8 616
2017 Non-visible minority 37 40 11 7 4 0 0 78 11 3232
2014 Visible minority 48 36 8 4 3 0 0 85 7 479
2014 Non-visible minority 37 40 12 7 4 0 0 77 10 2954
2011 Visible minority 46 38 7 4 4 1 0 84 8 550
2011 Non-visible minority 36 40 11 7 5 0 0 76 12 3549
2008 Visible minority 51 37 4 3 4 1 0 89 7 440
2008 Non-visible minority 40 38 11 6 4 1 0 79 10 3167

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 24 41 19 10 2 3 0 68 13 583
2018 Non-visible minority 22 42 19 11 5 1 0 65 16 2989
2017 Visible minority 27 41 17 9 3 2 0 70 13 616
2017 Non-visible minority 21 41 19 12 5 2 0 63 18 3230
2014 Visible minority 29 41 17 6 3 3 0 73 9 480
2014 Non-visible minority 21 41 18 11 7 2 0 63 18 2953
2011 Visible minority 30 42 12 9 5 2 0 73 14 550
2011 Non-visible minority 21 40 17 12 9 2 0 62 21 3550

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 11 25 40 16 6 1 2 23 36 578
2018 Non-visible minority 10 26 36 19 6 1 1 26 37 2986
2017 Visible minority 10 24 37 16 5 2 4 23 37 610
2017 Non-visible minority 10 25 37 17 8 1 2 26 36 3227
2014 Visible minority 12 23 36 16 7 2 4 25 38 478
2014 Non-visible minority 12 28 36 16 6 1 2 23 40 2945
2011 Visible minority 14 22 35 17 6 1 4 25 38 546
2011 Non-visible minority 13 30 33 15 6 0 2 22 44 3551
2008 Visible minority 11 24 38 15 6 2 3 22 38 439
2008 Non-visible minority 11 31 35 16 5 0 2 22 42 3165

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 19 26 26 12 4 3 41 31 575
2018 Non-visible minority 11 20 29 25 12 2 1 38 32 2983
2017 Visible minority 10 17 26 21 13 6 8 39 31 608
2017 Non-visible minority 10 19 31 21 13 3 3 37 31 3215
2014 Visible minority 10 19 31 18 11 5 7 32 32 474
2014 Non-visible minority 11 19 29 23 13 2 3 37 32 2940
2011 Visible minority 12 18 24 24 13 2 8 41 33 548
2011 Non-visible minority 16 18 26 23 13 1 3 37 36 3542
2008 Visible minority 9 19 23 25 15 4 5 44 31 438
2008 Non-visible minority 12 20 28 23 13 2 2 38 33 3161

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 26 29 18 7 2 3 26 43 575
2018 Non-visible minority 16 26 32 16 7 1 1 24 43 2983
2017 Visible minority 15 25 29 15 6 3 6 24 44 610
2017 Non-visible minority 16 26 31 16 8 2 2 24 43 3226
2014 Visible minority 17 21 34 15 5 3 6 22 41 476
2014 Non-visible minority 20 28 29 13 6 2 2 19 51 2940
2011 Visible minority 17 24 28 15 8 2 5 25 45 546
2011 Non-visible minority 20 25 30 14 7 1 3 23 47 3548
2008 Visible minority 12 20 33 20 7 1 5 29 35 439
2008 Non-visible minority 15 25 33 16 8 1 2 25 41 3160

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 14 34 27 14 1 2 42 23 579
2018 Non-visible minority 8 16 33 29 12 1 1 42 24 2980
2017 Visible minority 6 15 31 27 13 2 6 44 22 607
2017 Non-visible minority 9 17 32 26 13 1 2 40 27 3206
2014 Visible minority 9 14 35 25 10 2 5 37 25 472
2014 Non-visible minority 10 20 33 25 10 1 2 35 31 2936
2011 Visible minority 10 14 29 29 13 1 4 44 25 546
2011 Non-visible minority 10 19 33 24 11 0 2 36 30 3543
2008 Visible minority 6 17 32 29 12 2 3 42 24 439
2008 Non-visible minority 8 19 34 25 11 1 2 37 28 3155

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 21 31 19 11 3 3 31 37 578
2018 Non-visible minority 16 22 29 20 10 2 2 31 39 2982
2017 Visible minority 16 18 30 16 10 3 7 29 38 607
2017 Non-visible minority 17 25 27 16 10 2 3 27 44 3219
2014 Visible minority 16 23 29 16 8 3 5 26 42 477
2014 Non-visible minority 21 26 27 14 7 2 3 23 50 2944
2011 Visible minority 19 20 27 17 10 2 5 29 42 548
2011 Non-visible minority 22 24 27 14 9 1 3 24 47 3546
2008 Visible minority 15 17 29 22 11 2 4 35 34 439
2008 Non-visible minority 18 25 29 16 9 1 2 26 44 3158

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 10 19 26 23 13 6 3 40 32 580
2018 Non-visible minority 10 18 27 25 14 3 3 41 30 2967
2017 Visible minority 10 15 25 23 11 8 9 40 30 610
2017 Non-visible minority 11 19 26 21 15 3 4 39 33 3222
2014 Visible minority 9 16 30 22 10 5 8 37 29 476
2014 Non-visible minority 9 16 27 26 15 3 4 44 27 2945
2011 Visible minority 8 14 27 21 16 4 9 43 26 547
2011 Non-visible minority 8 14 27 26 17 2 5 47 24 3549
2008 Visible minority 10 16 27 20 13 5 9 38 30 440
2008 Non-visible minority 11 19 27 23 15 2 4 40 31 3161

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 21 32 18 9 3 4 29 36 579
2018 Non-visible minority 17 26 31 15 7 2 1 23 45 2991
2017 Visible minority 11 21 33 16 7 5 7 26 37 606
2017 Non-visible minority 18 25 31 13 8 2 3 22 45 3227
2014 Visible minority 15 21 32 15 7 3 7 24 41 476
2014 Non-visible minority 21 27 30 12 6 2 2 19 50 2949

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 29 11 9 9 1 0 70 19 577
2018 Non-visible minority 46 30 8 10 6 0 0 76 16 2972
2017 Visible minority 40 31 11 9 8 1 0 72 17 616
2017 Non-visible minority 46 30 9 8 7 1 0 77 15 3231
2014 Visible minority 45 26 9 9 9 2 0 72 19 480
2014 Non-visible minority 45 30 9 8 7 1 0 76 15 2954

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 30 10 8 5 1 0 77 12 580
2018 Non-visible minority 50 33 7 7 3 0 0 84 9 2977
2017 Visible minority 43 35 9 9 4 0 0 78 13 617
2017 Non-visible minority 45 37 7 7 3 0 0 82 10 3227
2014 Visible minority 46 34 9 5 5 1 0 81 10 480
2014 Non-visible minority 42 40 8 7 3 0 0 82 10 2948

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 34 14 7 3 2 1 75 10 579
2018 Non-visible minority 41 40 11 4 2 1 0 82 7 2982

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 33 16 7 4 6 0 71 12 582
2018 Non-visible minority 40 35 16 3 2 5 0 79 5 2982
2017 Visible minority 32 36 16 6 5 5 1 72 11 615
2017 Non-visible minority 36 35 17 3 2 6 1 76 6 3230
2014 Visible minority 41 31 14 5 5 3 1 75 10 480
2014 Non-visible minority 39 34 15 3 2 6 1 78 6 2953

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 37 13 6 4 5 0 75 11 583
2018 Non-visible minority 41 38 13 4 2 2 0 81 6 2984
2017 Visible minority 38 36 13 6 4 3 0 77 10 614
2017 Non-visible minority 36 43 13 4 2 2 0 80 6 3234
2014 Visible minority 40 36 12 5 4 3 0 78 10 480
2014 Non-visible minority 37 38 14 5 2 3 0 78 7 2953
2011 Visible minority 33 37 14 7 6 3 0 72 13 549
2011 Non-visible minority 31 39 15 7 6 3 0 72 13 3555

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 45 37 10 3 4 2 0 82 7 578
2018 Non-visible minority 49 35 9 4 2 0 0 85 6 2972
2017 Visible minority 45 36 11 4 4 1 0 81 7 614
2017 Non-visible minority 45 38 9 5 3 0 0 83 8 3234
2014 Visible minority 52 33 7 4 4 1 0 85 8 480
2014 Non-visible minority 46 36 9 5 4 0 0 82 9 2953
2011 Visible minority 43 34 12 5 5 1 0 78 11 549
2011 Non-visible minority 39 37 11 6 6 0 0 76 13 3550
2008 Visible minority 39 40 10 6 5 0 0 79 11 440
2008 Non-visible minority 35 40 11 7 6 0 0 75 14 3169

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 19 10 8 7 4 57 21 580
2018 Non-visible minority 26 32 18 9 7 5 3 63 17 2979
2017 Visible minority 29 28 16 8 10 4 5 63 20 616
2017 Non-visible minority 28 33 15 9 8 4 4 66 18 3231
2014 Visible minority 33 29 12 7 9 5 5 69 18 478
2014 Non-visible minority 30 31 15 9 9 3 3 65 19 2954

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 37 13 8 5 3 2 72 14 581
2018 Non-visible minority 32 38 15 9 4 2 1 72 13 2991
2017 Visible minority 34 38 11 7 4 5 2 77 11 612
2017 Non-visible minority 35 38 12 8 4 3 1 75 13 3226
2014 Visible minority 41 33 12 4 5 4 1 78 9 480
2014 Non-visible minority 36 38 11 7 5 3 1 77 12 2950
2011 Visible minority 35 33 11 8 6 6 2 73 16 550
2011 Non-visible minority 35 32 11 9 7 4 1 71 17 3553
2008 Visible minority 31 36 11 9 6 6 1 72 16 437
2008 Non-visible minority 32 33 13 10 7 4 1 69 18 3169

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 39 20 7 5 2 0 67 12 577
2018 Non-visible minority 28 38 21 7 4 2 0 68 11 2983

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 22 24 10 10 12 2 48 23 580
2018 Non-visible minority 19 25 20 12 12 10 2 50 26 2985
2017 Visible minority 18 26 18 11 10 12 6 54 25 614
2017 Non-visible minority 18 25 19 13 11 11 3 50 28 3230
2014 Visible minority 20 23 20 10 12 12 3 50 26 480
2014 Non-visible minority 17 24 19 13 14 11 3 47 31 2953
2011 Visible minority 13 21 18 13 16 15 4 42 35 549
2011 Non-visible minority 16 22 19 14 14 12 3 44 34 3556

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 18 82 585
2018 Non-visible minority 14 86 2995

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 63 103
2018 Non-visible minority 50 412

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 51 103
2018 Non-visible minority 59 412

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 103
2018 Non-visible minority 6 412

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 103
2018 Non-visible minority 5 412

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 103
2018 Non-visible minority 8 412

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 103
2018 Non-visible minority 4 412

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 102
2018 Non-visible minority 35 411

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Visible minority 36 102
2018 Non-visible minority 42 411

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Visible minority 45 102
2018 Non-visible minority 51 411

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Visible minority 43 102
2018 Non-visible minority 38 411

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 102
2018 Non-visible minority 38 411

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Visible minority 50 102
2018 Non-visible minority 56 411

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Visible minority 28 102
2018 Non-visible minority 31 411

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 102
2018 Non-visible minority 9 411

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 102
2018 Non-visible minority 9 411

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 102
2018 Non-visible minority 44 411

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Visible minority 29 102
2018 Non-visible minority 22 411

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 17 102
2018 Non-visible minority 12 411

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 55 103
2018 Non-visible minority 58 411

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 103
2018 Non-visible minority 25 411

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 11 103
2018 Non-visible minority 8 411

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 19 103
2018 Non-visible minority 17 411

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 103
2018 Non-visible minority 7 411

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 5 103
2018 Non-visible minority 7 411

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 103
2018 Non-visible minority 15 411

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 103
2018 Non-visible minority 13 411

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 26 103
2018 Non-visible minority 23 411

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 96
2018 Non-visible minority 10 384

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 96
2018 Non-visible minority 18 384

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 96
2018 Non-visible minority 6 384

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 14 96
2018 Non-visible minority 8 384

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 96
2018 Non-visible minority 11 384

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 16 96
2018 Non-visible minority 12 384

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 96
2018 Non-visible minority 10 384

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 96
2018 Non-visible minority 9 384

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 96
2018 Non-visible minority 29 384

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 6 96
2018 Non-visible minority 9 384

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 37 96
2018 Non-visible minority 46 384

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 96
2018 Non-visible minority 55 384

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 96
2018 Non-visible minority 13 384

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 17 23 6 7 24 6 48 19 579
2018 Non-visible minority 17 18 23 6 6 24 5 50 18 2986
2017 Visible minority 16 18 22 5 8 22 10 49 18 617
2017 Non-visible minority 15 19 19 7 7 26 7 51 20 3233
2014 Visible minority 17 16 20 4 9 26 8 51 19 480
2014 Non-visible minority 15 17 20 7 8 26 7 49 21 2952

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 31 19 6 5 11 1 65 14 579
2018 Non-visible minority 30 31 18 6 5 8 1 68 12 2986
2017 Visible minority 26 28 18 5 6 14 2 65 14 616
2017 Non-visible minority 26 32 18 7 5 10 1 66 13 3228
2014 Visible minority 26 28 20 5 6 14 3 64 12 478
2014 Non-visible minority 25 30 20 6 5 12 1 63 14 2953
2011 Visible minority 31 35 14 5 5 9 0 73 11 550
2011 Non-visible minority 29 36 17 6 5 7 0 70 11 3549

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 10 90 582
2018 Non-visible minority 6 94 2989

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 57
2018 Non-visible minority 40 179

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Visible minority 80 57
2018 Non-visible minority 74 179

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Visible minority 10 57
2018 Non-visible minority 6 179

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 57
2018 Non-visible minority 3 179

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Visible minority 46 58
2018 Non-visible minority 3 178

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Visible minority 41 58
2018 Non-visible minority 12 178

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 58
2018 Non-visible minority 33 178

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Visible minority 21 58
2018 Non-visible minority 33 178

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Visible minority 8 58
2018 Non-visible minority 16 178

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 24 58
2018 Non-visible minority 25 178

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 35 58
2018 Non-visible minority 37 179

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 58
2018 Non-visible minority 16 179

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 58
2018 Non-visible minority 4 179

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Visible minority 15 58
2018 Non-visible minority 21 179

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 58
2018 Non-visible minority 10 179

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 58
2018 Non-visible minority 11 179

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 48 58
2018 Non-visible minority 40 179

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 53
2018 Non-visible minority 14 160

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 0 53
2018 Non-visible minority 4 160

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 53
2018 Non-visible minority 7 160

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 53
2018 Non-visible minority 7 160

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 25 53
2018 Non-visible minority 23 160

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 53
2018 Non-visible minority 40 160

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Visible minority 53 53
2018 Non-visible minority 64 160

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 12 53
2018 Non-visible minority 14 160

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 17 27 3 5 26 6 48 12 579
2018 Non-visible minority 19 17 24 3 3 29 6 54 9 2987
2017 Visible minority 17 16 23 3 4 29 8 54 11 617
2017 Non-visible minority 16 17 21 3 2 33 8 56 9 3238
2014 Visible minority 16 16 20 2 6 32 8 54 13 480
2014 Non-visible minority 16 15 21 3 4 34 8 53 11 2949

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 27 23 4 5 14 2 61 11 580
2018 Non-visible minority 31 29 20 4 3 12 1 70 8 2983
2017 Visible minority 26 29 19 3 4 16 3 68 8 617
2017 Non-visible minority 29 31 18 3 2 14 2 71 7 3231
2014 Visible minority 26 30 18 2 4 16 3 70 8 478
2014 Non-visible minority 27 28 20 3 3 17 2 68 8 2950
2011 Visible minority 33 34 15 4 3 11 0 76 8 549
2011 Non-visible minority 34 35 16 4 3 9 0 75 7 3555
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 49 29 10 4 5 2 0 80 10 583
2018 Non-visible minority 58 24 9 4 4 1 0 84 8 2974
2017 Visible minority 50 28 13 2 6 2 0 79 8 617
2017 Non-visible minority 58 23 9 4 4 1 0 83 8 3235

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 39 21 6 4 6 0 68 10 580
2018 Non-visible minority 24 39 20 9 4 4 0 65 14 2987
2017 Visible minority 17 33 22 9 7 11 1 57 18 615
2017 Non-visible minority 16 34 22 12 8 9 0 55 21 3237

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 35 22 9 6 4 0 61 16 581
2018 Non-visible minority 23 38 18 12 7 2 0 62 19 2991
2017 Visible minority 16 41 22 9 7 5 0 60 17 614
2017 Non-visible minority 17 39 19 14 8 3 0 57 23 3231

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 23 22 14 18 0 2 45 32 581
2018 Non-visible minority 21 25 22 14 17 0 1 47 31 2987
2017 Visible minority 29 26 18 12 10 1 4 58 23 613
2017 Non-visible minority 28 27 20 12 12 0 2 56 24 3225

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 29 24 17 13 0 1 46 30 584
2018 Non-visible minority 16 28 29 16 11 0 1 44 27 2990
2017 Visible minority 17 31 25 15 9 1 2 50 24 613
2017 Non-visible minority 17 27 27 17 11 0 1 45 28 3230

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 28 26 11 10 0 2 52 22 578
2018 Non-visible minority 23 32 25 12 7 0 1 56 20 2981
2017 Visible minority 23 33 20 14 6 2 3 59 20 613
2017 Non-visible minority 23 30 23 13 8 1 1 54 22 3224

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 25 27 14 12 2 1 45 27 581
2018 Non-visible minority 20 27 23 16 12 0 1 47 29 2981
2017 Visible minority 22 24 19 17 13 2 3 48 31 613
2017 Non-visible minority 19 23 22 18 15 1 1 44 34 3230

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 27 12 5 4 1 8 76 10 577
2018 Non-visible minority 47 27 14 5 3 0 4 77 9 2981
2017 Visible minority 41 26 11 6 4 2 11 76 12 610
2017 Non-visible minority 44 28 12 5 4 1 7 78 9 3221

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 27 24 9 8 0 1 58 18 582
2018 Non-visible minority 33 30 20 10 7 0 1 63 17 2989
2017 Visible minority 31 29 20 10 8 0 2 61 18 615
2017 Non-visible minority 31 32 20 11 6 0 1 63 17 3228

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 35 24 11 6 2 2 58 17 575
2018 Non-visible minority 25 37 22 9 5 1 1 63 14 2989
2017 Visible minority 26 34 20 10 6 2 3 63 16 611
2017 Non-visible minority 28 34 21 11 5 1 1 63 15 3226

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 34 26 13 7 1 2 52 20 577
2018 Non-visible minority 20 33 25 14 6 1 1 55 20 2993
2017 Visible minority 21 33 24 12 6 1 3 56 19 615
2017 Non-visible minority 21 32 24 14 8 1 1 54 22 3223

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 32 25 13 7 1 2 54 21 578
2018 Non-visible minority 24 34 22 13 7 0 1 58 20 2981
2017 Visible minority 21 33 21 12 9 2 2 57 22 613
2017 Non-visible minority 25 33 21 12 7 1 1 59 19 3230

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 22 30 23 13 8 1 3 54 22 576
2018 Non-visible minority 25 31 24 13 6 0 1 57 19 2977
2017 Visible minority 23 34 19 13 5 2 4 60 20 613
2017 Non-visible minority 26 33 22 11 7 1 1 60 18 3224

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 27 14 4 5 0 4 76 9 569
2018 Non-visible minority 54 25 12 4 3 0 2 80 8 2976
2017 Visible minority 51 27 12 5 2 0 4 81 7 616
2017 Non-visible minority 54 24 12 5 3 0 1 80 8 3231

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 19 9 3 2 2 6 85 6 577
2018 Non-visible minority 70 15 6 3 2 0 4 90 5 2975

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 18 9 4 7 3 4 79 12 575
2018 Non-visible minority 71 14 6 3 3 1 3 88 6 2981
2017 Visible minority 58 16 9 6 5 1 4 79 12 616
2017 Non-visible minority 73 12 6 3 3 0 3 88 6 3229

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 28 11 5 4 1 2 79 9 582
2018 Non-visible minority 55 27 11 4 3 0 1 83 6 2992
2017 Visible minority 50 28 10 6 3 1 3 80 9 613
2017 Non-visible minority 57 27 9 3 2 0 2 85 6 3228

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 53 21 10 5 7 1 3 77 13 580
2018 Non-visible minority 57 20 11 5 4 0 1 79 10 2980
2017 Visible minority 55 18 10 7 6 1 3 76 14 616
2017 Non-visible minority 61 20 8 5 4 0 2 83 9 3228

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 51 10 6 2 2 1 27 85 6 570
2018 Non-visible minority 52 12 6 2 1 0 28 89 4 2975
2017 Visible minority 51 15 4 2 2 0 25 89 5 614
2017 Non-visible minority 54 12 5 2 1 0 26 89 4 3228

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 21 9 2 2 1 9 85 5 577
2018 Non-visible minority 61 22 9 2 1 0 5 87 4 2978
2017 Visible minority 59 20 8 2 2 1 8 87 4 608
2017 Non-visible minority 64 20 7 2 1 0 5 89 3 3217

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 59 18 7 3 5 1 6 83 9 577
2018 Non-visible minority 71 15 6 3 2 0 3 89 5 2991
2017 Visible minority 57 20 9 4 3 1 6 83 8 612
2017 Non-visible minority 71 16 5 2 2 0 3 90 5 3231

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 31 12 5 4 1 6 78 9 579
2018 Non-visible minority 49 31 13 4 2 0 2 81 6 2984
2017 Visible minority 48 29 11 4 3 0 4 82 7 613
2017 Non-visible minority 53 29 12 3 2 0 2 83 5 3229

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 29 39 13 4 0 0 44 16 584
2018 Non-visible minority 13 35 36 12 4 0 0 48 16 2996
2017 Visible minority 14 32 38 10 4 1 1 47 14 616
2017 Non-visible minority 11 33 38 13 5 0 0 44 17 3239

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 19 38 23 11 0 1 34 28 579
2018 Non-visible minority 8 18 38 24 11 0 0 36 26 2973
2017 Visible minority 6 17 44 22 9 1 1 32 24 609
2017 Non-visible minority 7 18 39 24 11 0 0 35 26 3234
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 30 25 19 10 12 3 1 31 69 583
2018 Non-visible minority 30 26 20 11 11 2 1 30 70 2993
2017 Visible minority 36 24 16 10 6 7 2 40 60 617
2017 Non-visible minority 36 27 17 8 6 5 1 38 62 3238

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 391
2018 Non-visible minority 16 2056
2017 Visible minority 19 336
2017 Non-visible minority 12 1874

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 31 391
2018 Non-visible minority 33 2056
2017 Visible minority 25 336
2017 Non-visible minority 22 1874

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 18 391
2018 Non-visible minority 18 2056
2017 Visible minority 13 336
2017 Non-visible minority 9 1874

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 49 391
2018 Non-visible minority 61 2056
2017 Visible minority 48 336
2017 Non-visible minority 60 1874

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 4 391
2018 Non-visible minority 5 2056
2017 Visible minority 4 336
2017 Non-visible minority 5 1874

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 22 391
2018 Non-visible minority 31 2056

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 27 391
2018 Non-visible minority 27 2057
2017 Visible minority 32 336
2017 Non-visible minority 33 1874

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 11 49 15 9 4 12 355
2018 Non-visible minority 12 42 16 10 4 16 1951
2017 Visible minority 15 58 15 5 3 4 331
2017 Non-visible minority 16 51 16 7 2 8 1827

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 32 68 390
2018 Non-visible minority 25 75 2040

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 16 14 7 10 2 10 64 20 576
2018 Non-visible minority 42 16 14 10 10 1 7 63 22 2994

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 21 19 15 27 3 7 33 46 389
2018 Non-visible minority 7 15 18 19 30 2 8 25 54 2050
2017 Visible minority 7 24 19 13 19 5 12 37 39 341
2017 Non-visible minority 9 18 19 16 22 2 14 32 45 1885

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 5 11 21 17 37 3 5 18 60 389
2018 Non-visible minority 4 10 15 17 42 2 10 16 67 2046
2017 Visible minority 2 17 14 17 31 5 15 23 59 342
2017 Non-visible minority 4 10 17 16 34 3 16 18 62 1886
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