2018 Public Service Employee Survey Results by Theme for Agriculture and Agri-Food Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - BI

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 33 45 12 6 4 0 0 79 10 84
2018 BI-02 36 42 12 3 6 0 0 79 9 33
2018 BI-03 34 47 11 5 3 0 0 82 8 38
2017 BI 43 45 7 3 1 0 0 88 4 93
2017 BI-02 35 54 3 8 0 0 0 89 8 37
2017 BI-03 42 49 6 0 3 0 0 90 3 31
2014 BI 37 47 4 7 5 0 0 84 12 76
2014 BI-02 24 55 6 6 9 0 0 79 15 33
2014 BI-03 38 48 3 7 3 0 0 86 10 29
2011 BI 38 45 10 6 2 0 0 82 8 125
2011 BI-01 50 30 10 0 10 0 0 80 10 10
2011 BI-02 36 46 12 6 0 0 0 82 6 50
2011 BI-03 26 57 7 7 2 0 0 83 10 42
2011 BI-04 63 19 6 6 6 0 0 81 13 16
2008 BI 38 44 7 8 4 0 0 82 11 105
2008 BI-02 35 46 6 8 6 0 0 81 13 52
2008 BI-03 41 41 3 10 3 0 0 83 14 29

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 21 48 15 8 7 0 0 69 15 84
2018 BI-02 28 47 9 6 9 0 0 75 16 32
2018 BI-03 16 53 16 8 8 0 0 68 16 38
2017 BI 26 38 16 11 9 0 0 64 20 92
2017 BI-02 17 39 25 6 14 0 0 56 19 36
2017 BI-03 19 42 13 16 10 0 0 61 26 31

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 51 40 5 1 2 0 0 91 4 82
2018 BI-02 48 45 3 0 3 0 0 94 3 31
2018 BI-03 54 38 3 3 3 0 0 92 5 37
2017 BI 63 33 2 1 1 0 0 96 2 92
2017 BI-02 62 35 0 0 3 0 0 97 3 37
2017 BI-03 57 40 0 3 0 0 0 97 3 30
2014 BI 59 36 4 0 1 0 0 95 1 76
2014 BI-02 30 61 6 0 3 0 0 91 3 33
2014 BI-03 86 10 3 0 0 0 0 97 0 29
2011 BI 64 29 5 2 0 0 1 94 2 125
2011 BI-01 70 10 20 0 0 0 0 80 0 10
2011 BI-02 66 28 4 2 0 0 0 94 2 50
2011 BI-03 57 38 5 0 0 0 0 95 0 42
2011 BI-04 69 19 0 6 0 0 6 93 7 16

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 38 48 10 4 1 0 0 86 5 84
2018 BI-02 44 47 6 0 3 0 0 91 3 32
2018 BI-03 37 47 8 8 0 0 0 84 8 38
2017 BI 47 44 4 3 1 0 0 91 4 91
2017 BI-02 47 42 3 6 3 0 0 89 8 36
2017 BI-03 36 54 7 3 0 0 0 90 3 30
2014 BI 41 40 8 7 3 1 0 82 9 75
2014 BI-02 24 48 12 9 3 3 0 75 13 33
2014 BI-03 50 32 7 7 4 0 0 82 11 28
2011 BI 42 46 8 4 0 0 0 88 4 125
2011 BI-01 60 30 0 10 0 0 0 90 10 10
2011 BI-02 44 44 8 4 0 0 0 88 4 50
2011 BI-03 31 55 14 0 0 0 0 86 0 42
2011 BI-04 56 31 0 13 0 0 0 88 13 16
2008 BI 45 37 10 5 3 0 0 82 7 108
2008 BI-02 39 43 9 6 4 0 0 81 9 54
2008 BI-03 53 30 7 7 3 0 0 83 10 30

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 27 35 28 4 6 0 0 62 9 85
2018 BI-02 18 42 24 9 6 0 0 61 15 33
2018 BI-03 32 34 26 0 8 0 0 66 8 38
2017 BI 28 36 19 12 5 0 0 64 17 92
2017 BI-02 19 46 19 11 5 0 0 65 16 37
2017 BI-03 25 29 23 13 10 0 0 55 23 31
2014 BI 13 42 17 18 9 0 0 55 28 76
2014 BI-02 3 42 15 24 15 0 0 45 39 33
2014 BI-03 21 41 17 17 3 0 0 62 21 29
2011 BI 17 41 22 15 6 0 0 58 21 125
2011 BI-01 40 40 0 10 10 0 0 80 20 10
2011 BI-02 4 46 22 22 6 0 0 50 28 50
2011 BI-03 19 31 31 12 7 0 0 50 19 42
2011 BI-04 31 56 6 6 0 0 0 88 6 16

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 22 48 18 11 1 0 0 70 12 82
2018 BI-02 12 52 24 9 3 0 0 64 12 33
2018 BI-03 25 44 19 11 0 0 0 69 11 36
2017 BI 24 46 13 12 5 0 0 70 17 92
2017 BI-02 16 57 8 14 5 0 0 73 19 37
2017 BI-03 19 39 23 10 10 0 0 58 19 31
2014 BI 13 42 14 21 9 0 0 55 30 76
2014 BI-02 3 48 12 24 12 0 0 52 36 33
2014 BI-03 24 31 17 21 7 0 0 55 28 29
2011 BI 12 42 21 17 8 0 0 54 25 125
2011 BI-01 50 20 10 10 10 0 0 70 20 10
2011 BI-02 0 46 24 24 6 0 0 46 30 50
2011 BI-03 14 33 26 17 10 0 0 48 26 42
2011 BI-04 19 63 6 6 6 0 0 81 13 16
2008 BI 11 35 23 16 14 1 0 47 30 108
2008 BI-02 7 30 35 13 15 0 0 37 28 54
2008 BI-03 20 30 17 13 20 0 0 50 33 30

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 19 35 27 8 6 4 1 57 15 85
2018 BI-02 18 36 21 9 6 6 3 60 17 33
2018 BI-03 18 34 29 8 8 3 0 54 16 38
2017 BI 30 27 20 14 3 5 0 61 18 92
2017 BI-02 24 30 27 14 0 5 0 57 14 37
2017 BI-03 29 29 13 16 6 6 0 62 24 31
2014 BI 18 34 22 12 5 4 4 57 19 76
2014 BI-02 12 33 15 21 9 6 3 50 33 33
2014 BI-03 24 34 28 3 3 3 3 63 7 29
2011 BI 19 30 24 15 4 7 1 53 21 125
2011 BI-01 40 0 20 20 10 10 0 44 33 10
2011 BI-02 16 30 28 16 2 6 2 50 20 50
2011 BI-03 19 36 19 14 7 5 0 58 23 42
2011 BI-04 19 31 25 13 0 13 0 57 14 16
2008 BI 25 32 16 9 9 7 1 63 20 108
2008 BI-02 26 35 17 6 9 6 2 66 16 54
2008 BI-03 23 27 17 17 10 7 0 54 29 30
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 35 29 18 7 5 4 2 69 13 85
2018 BI-02 36 30 18 6 3 0 6 71 10 33
2018 BI-03 34 26 16 8 8 8 0 66 17 38
2017 BI 46 18 16 12 6 1 0 65 19 93
2017 BI-02 43 16 16 16 8 0 0 59 24 37
2017 BI-03 38 23 19 10 10 0 0 61 19 31
2014 BI 29 41 14 5 5 4 1 74 11 76
2014 BI-02 18 42 18 3 9 6 3 67 13 33
2014 BI-03 31 41 10 10 3 3 0 75 14 29
2011 BI 30 46 10 9 2 2 1 78 11 125
2011 BI-01 50 30 0 10 0 0 10 89 11 10
2011 BI-02 28 40 14 12 4 2 0 69 16 50
2011 BI-03 19 60 7 10 2 2 0 80 12 42
2011 BI-04 38 50 13 0 0 0 0 88 0 16
2008 BI 33 31 16 12 6 1 1 66 18 108
2008 BI-02 37 33 15 9 4 2 0 72 13 54
2008 BI-03 17 33 20 17 13 0 0 50 30 30

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 31 36 14 12 4 1 2 70 16 85
2018 BI-02 33 42 12 3 3 0 6 81 6 33
2018 BI-03 26 34 11 21 5 3 0 62 27 38
2017 BI 39 32 12 11 6 0 0 71 17 93
2017 BI-02 32 38 16 14 0 0 0 70 14 37
2017 BI-03 29 36 13 13 10 0 0 64 23 31
2014 BI 24 45 17 8 7 0 0 68 14 76
2014 BI-02 12 48 24 6 9 0 0 61 15 33
2014 BI-03 31 41 14 10 3 0 0 72 14 29
2011 BI 27 38 14 15 6 0 0 66 21 125
2011 BI-01 50 30 0 10 10 0 0 80 20 10
2011 BI-02 28 30 14 24 4 0 0 58 28 50
2011 BI-03 14 57 10 10 10 0 0 71 19 42
2011 BI-04 31 31 25 13 0 0 0 63 13 16
2008 BI 29 28 16 14 12 1 1 58 26 108
2008 BI-02 31 30 15 15 9 0 0 61 24 54
2008 BI-03 20 13 23 23 17 3 0 34 41 30

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 34 35 15 7 5 1 2 72 12 85
2018 BI-02 36 39 12 3 3 0 6 81 6 33
2018 BI-03 32 34 16 8 8 3 0 68 16 38
2017 BI 44 23 14 11 9 0 0 67 19 93
2017 BI-02 35 27 24 8 5 0 0 62 14 37
2017 BI-03 41 26 6 13 13 0 0 68 26 31
2014 BI 33 37 14 11 5 0 0 70 16 76
2014 BI-02 24 33 27 9 6 0 0 58 15 33
2014 BI-03 34 45 7 7 7 0 0 79 14 29

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 15 33 23 11 6 11 1 55 19 84
2018 BI-02 12 36 21 15 6 6 3 53 23 33
2018 BI-03 19 27 27 8 8 11 0 52 18 37
2017 BI 17 33 23 10 7 11 0 56 18 92
2017 BI-02 11 33 31 14 3 8 0 48 18 36
2017 BI-03 22 29 16 10 10 13 0 59 22 31
2014 BI 12 37 12 14 5 20 0 61 25 76
2014 BI-02 3 36 9 21 6 24 0 52 36 33
2014 BI-03 17 38 7 10 7 21 0 70 22 29
2011 BI 15 30 24 13 2 15 0 53 18 124
2011 BI-01 30 30 30 0 0 10 0 67 0 10
2011 BI-02 8 38 22 16 2 14 0 53 21 50
2011 BI-03 17 24 27 7 2 22 0 53 13 41
2011 BI-04 19 25 19 19 6 13 0 50 29 16

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 14 33 31 13 6 1 1 48 20 83
2018 BI-02 15 24 36 15 6 0 3 41 22 33
2018 BI-03 14 36 31 8 8 3 0 51 17 36
2017 BI 15 36 24 10 10 5 0 54 21 92
2017 BI-02 14 31 33 11 8 3 0 46 20 36
2017 BI-03 12 46 16 3 16 6 0 62 21 31
2014 BI 9 31 20 24 15 1 0 41 39 75
2014 BI-02 3 27 15 30 24 0 0 30 55 33
2014 BI-03 11 39 21 14 11 4 0 52 26 28
2011 BI 6 31 27 19 15 2 0 37 35 124
2011 BI-01 20 60 0 10 10 0 0 80 20 10
2011 BI-02 2 30 38 20 10 0 0 32 30 50
2011 BI-03 2 24 29 19 24 2 0 27 44 42
2011 BI-04 13 38 19 19 6 6 0 53 27 16
2008 BI 7 21 27 19 22 2 1 30 43 108
2008 BI-02 4 15 35 17 28 0 2 19 45 54
2008 BI-03 10 20 17 27 23 3 0 31 52 30

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 5 29 31 21 8 5 1 35 32 84
2018 BI-02 9 24 36 21 6 0 3 34 28 33
2018 BI-03 3 27 30 19 11 11 0 33 33 37
2017 BI 12 27 26 17 9 8 1 43 29 92
2017 BI-02 11 28 28 19 6 6 3 42 27 36
2017 BI-03 9 23 26 16 16 10 0 35 36 31
2014 BI 3 18 33 18 21 7 0 23 42 76
2014 BI-02 3 6 30 21 33 6 0 10 58 33
2014 BI-03 0 24 34 17 14 10 0 27 35 29
2011 BI 5 17 20 29 21 7 1 24 54 124
2011 BI-01 20 20 20 10 0 30 0 57 14 10
2011 BI-02 0 14 27 35 18 4 2 15 57 49
2011 BI-03 5 17 17 26 29 7 0 23 59 42
2011 BI-04 0 31 19 31 13 6 0 33 47 16
2008 BI 3 7 26 32 27 4 1 11 62 108
2008 BI-02 4 4 31 24 33 4 0 8 60 54
2008 BI-03 0 13 10 40 33 0 3 14 76 30

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 7 32 24 24 10 2 1 41 35 84
2018 BI-02 12 30 27 21 6 0 3 44 28 33
2018 BI-03 5 27 24 24 14 5 0 34 40 37
2017 BI 11 33 32 15 5 3 0 45 21 93
2017 BI-02 8 30 38 22 0 3 0 39 22 37
2017 BI-03 6 39 33 6 10 6 0 48 17 31
2014 BI 7 32 20 21 16 5 0 40 39 76
2014 BI-02 0 30 21 30 15 3 0 31 47 33
2014 BI-03 14 28 17 10 21 10 0 46 35 29
2011 BI 8 23 25 24 15 5 0 33 41 125
2011 BI-01 20 20 20 20 10 10 0 44 33 10
2011 BI-02 2 20 30 32 12 4 0 23 46 50
2011 BI-03 10 19 26 17 24 5 0 30 43 42
2011 BI-04 6 38 13 25 13 6 0 47 40 16
2008 BI 6 24 27 30 11 3 0 30 42 108
2008 BI-02 4 20 22 41 11 2 0 25 53 54
2008 BI-03 7 23 20 27 17 7 0 32 46 30
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 19 31 21 14 15 0 0 49 29 85
2018 BI-02 24 24 24 9 18 0 0 48 27 33
2018 BI-03 13 34 18 16 18 0 0 47 34 38
2017 BI 20 30 21 19 10 1 0 50 29 91
2017 BI-02 14 28 19 22 14 3 0 43 37 36
2017 BI-03 19 20 27 20 13 0 0 40 33 30
2014 BI 14 37 13 29 7 0 0 51 36 76
2014 BI-02 6 36 15 33 9 0 0 42 42 33
2014 BI-03 10 34 17 31 7 0 0 45 38 29
2011 BI 14 44 16 18 8 0 0 58 26 125
2011 BI-01 30 40 10 10 10 0 0 70 20 10
2011 BI-02 6 48 18 18 10 0 0 54 28 50
2011 BI-03 7 40 17 29 7 0 0 48 36 42
2011 BI-04 44 38 13 0 6 0 0 81 6 16

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 38 42 9 9 1 0 0 80 11 85
2018 BI-02 48 39 6 6 0 0 0 88 6 33
2018 BI-03 34 45 8 11 3 0 0 79 13 38
2017 BI 39 42 9 8 2 0 0 81 10 92
2017 BI-02 36 44 8 8 3 0 0 81 11 36
2017 BI-03 29 52 10 6 3 0 0 81 10 31

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 7 26 25 12 11 14 5 41 28 84
2018 BI-02 13 22 38 3 9 13 3 41 15 32
2018 BI-03 0 29 21 16 11 16 8 38 34 38
2017 BI 12 16 26 27 11 6 2 30 41 93
2017 BI-02 11 19 32 27 3 3 5 32 32 37
2017 BI-03 6 13 23 26 19 13 0 22 52 31
2014 BI 8 32 17 14 12 13 4 48 32 76
2014 BI-02 6 27 15 12 15 18 6 44 36 33
2014 BI-03 7 34 17 17 10 10 3 48 32 29

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 24 38 18 9 6 4 2 65 16 85
2018 BI-02 24 39 21 3 3 3 6 70 7 33
2018 BI-03 21 37 13 13 11 5 0 61 25 38
2017 BI 41 27 10 12 10 0 1 68 22 93
2017 BI-02 30 32 16 11 8 0 3 64 19 37
2017 BI-03 42 26 6 16 10 0 0 68 26 31
2014 BI 22 46 9 14 8 0 0 68 22 76
2014 BI-02 12 48 12 15 12 0 0 61 27 33
2014 BI-03 21 55 10 7 7 0 0 76 14 29
2011 BI 30 42 12 8 8 0 0 72 16 125
2011 BI-01 40 40 10 0 10 0 0 80 10 10
2011 BI-02 22 46 14 8 10 0 0 68 18 50
2011 BI-03 36 33 10 12 10 0 0 69 21 42
2011 BI-04 31 56 13 0 0 0 0 88 0 16
2008 BI 22 32 16 15 13 0 2 56 28 108
2008 BI-02 31 35 7 11 11 0 4 69 23 54
2008 BI-03 13 13 30 17 27 0 0 27 43 30

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 9 15 35 15 9 15 3 29 29 34
2018 BI-02 10 30 40 10 0 10 0 44 11 10
2018 BI-03 6 12 35 12 12 18 6 23 31 17
2017 BI 11 29 24 21 5 8 3 44 29 38
2017 BI-02 14 36 29 7 0 7 7 58 8 14
2017 BI-03 13 19 25 25 13 6 0 33 40 16
2014 BI 21 32 21 4 4 11 7 65 9 28
2014 BI-03 23 23 31 0 0 15 8 60 0 13

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 19 44 22 8 4 1 2 65 12 85
2018 BI-02 21 42 24 6 3 0 3 66 9 33
2018 BI-03 13 47 21 13 3 3 0 62 16 38
2017 BI 29 44 15 9 2 0 1 74 11 92
2017 BI-02 17 42 25 8 6 0 3 60 14 36
2017 BI-03 29 49 10 13 0 0 0 77 13 31
2014 BI 13 39 18 21 5 1 1 54 27 76
2014 BI-02 6 27 18 36 6 3 3 35 45 33
2014 BI-03 24 38 21 10 7 0 0 62 17 29
2011 BI 14 46 14 18 6 0 1 60 25 125
2011 BI-01 30 50 0 0 20 0 0 80 20 10
2011 BI-02 14 34 16 24 12 0 0 48 36 50
2011 BI-03 7 50 17 24 0 0 2 59 24 42
2011 BI-04 6 69 19 6 0 0 0 75 6 16
2008 BI 12 41 19 20 6 0 1 53 27 108
2008 BI-02 13 37 17 24 9 0 0 50 33 54
2008 BI-03 7 47 27 17 3 0 0 53 20 30

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 41 46 5 6 2 0 0 87 8 85
2018 BI-02 42 42 9 3 3 0 0 85 6 33
2018 BI-03 39 47 3 8 3 0 0 87 11 38
2017 BI 57 34 4 4 0 0 0 91 4 93
2017 BI-02 57 32 5 5 0 0 0 89 5 37
2017 BI-03 49 41 6 3 0 0 0 90 3 31
2014 BI 46 39 7 4 4 0 0 86 8 76
2014 BI-02 30 48 12 3 6 0 0 79 9 33
2014 BI-03 55 31 3 7 3 0 0 86 10 29
2011 BI 50 39 5 6 1 0 0 89 6 125
2011 BI-01 60 20 0 20 0 0 0 80 20 10
2011 BI-02 48 42 4 6 0 0 0 90 6 50
2011 BI-03 48 43 7 2 0 0 0 90 2 42
2011 BI-04 56 31 6 6 0 0 0 88 6 16
2008 BI 51 33 6 7 3 0 0 84 10 108
2008 BI-02 50 31 7 6 6 0 0 81 11 54
2008 BI-03 57 30 3 10 0 0 0 87 10 30

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 44 40 7 8 0 0 0 85 8 84
2018 BI-02 36 42 3 18 0 0 0 79 18 33
2018 BI-03 54 32 11 3 0 0 0 86 3 37
2017 BI 56 37 4 1 2 0 0 92 3 92
2017 BI-02 53 33 8 3 3 0 0 86 6 36
2017 BI-03 55 38 3 0 3 0 0 94 3 31
2014 BI 49 39 4 4 4 0 0 88 8 76
2014 BI-02 36 48 3 6 6 0 0 85 12 33
2014 BI-03 55 31 7 3 3 0 0 86 7 29
2011 BI 49 39 8 2 2 0 0 88 4 124
2011 BI-01 50 20 20 10 0 0 0 70 10 10
2011 BI-02 41 49 6 2 2 0 0 90 4 49
2011 BI-03 57 36 2 2 2 0 0 93 5 42
2011 BI-04 56 25 19 0 0 0 0 81 0 16
2008 BI 50 42 3 2 3 0 0 93 5 107
2008 BI-02 50 39 4 2 6 0 0 89 7 54
2008 BI-03 59 34 3 3 0 0 0 93 3 29

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 6 27 32 15 18 2 0 34 34 85
2018 BI-02 3 24 45 6 18 3 0 28 25 33
2018 BI-03 8 24 18 24 24 3 0 32 49 38
2017 BI 11 23 24 21 19 3 0 34 41 93
2017 BI-02 5 22 30 16 27 0 0 27 43 37
2017 BI-03 9 19 16 29 19 6 0 31 52 31
2014 BI 5 29 16 18 29 3 0 35 49 76
2014 BI-02 3 15 21 21 36 3 0 19 59 33
2014 BI-03 3 38 10 17 31 0 0 41 48 29
2011 BI 6 32 20 22 17 3 0 39 40 125
2011 BI-01 30 30 10 10 20 0 0 60 30 10
2011 BI-02 0 34 16 26 22 2 0 35 49 50
2011 BI-03 5 24 26 24 17 5 0 30 43 42
2011 BI-04 0 44 19 25 6 6 0 47 33 16
2008 BI 6 29 26 17 21 1 0 36 38 108
2008 BI-02 7 20 30 17 24 2 0 28 42 54
2008 BI-03 3 30 23 17 27 0 0 33 43 30

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 6 21 18 14 36 5 0 28 53 85
2018 BI-02 3 30 18 18 30 0 0 33 48 33
2018 BI-03 8 16 13 8 47 8 0 26 60 38
2017 BI 5 26 13 18 36 2 0 32 55 93
2017 BI-02 5 16 14 30 35 0 0 22 65 37
2017 BI-03 3 29 10 10 49 0 0 32 59 31
2014 BI 3 24 11 24 38 0 1 27 63 76
2014 BI-02 0 12 9 27 52 0 0 12 79 33
2014 BI-03 3 28 7 21 41 0 0 31 62 29
2011 BI 4 23 13 20 36 2 2 28 58 125
2011 BI-01 20 10 20 10 30 0 10 33 44 10
2011 BI-02 0 16 6 28 46 2 2 17 77 50
2011 BI-03 5 21 19 17 33 5 0 28 53 42
2011 BI-04 0 38 13 19 31 0 0 38 50 16
2008 BI 5 27 10 20 38 0 0 31 58 108
2008 BI-02 4 20 13 17 46 0 0 24 63 54
2008 BI-03 10 30 7 20 33 0 0 40 53 30

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 26 46 17 8 1 1 0 73 10 84
2018 BI-02 31 41 19 3 3 3 0 74 6 32
2018 BI-03 24 47 18 11 0 0 0 71 11 38
2017 BI 38 46 9 3 3 0 0 85 7 91
2017 BI-02 31 50 11 8 0 0 0 81 8 36
2017 BI-03 36 44 10 0 10 0 0 80 10 30
2014 BI 14 50 9 17 8 1 0 65 25 76
2014 BI-02 0 55 6 27 9 3 0 56 38 33
2014 BI-03 28 45 10 10 7 0 0 72 17 29
2011 BI 26 52 10 11 2 0 0 78 13 125
2011 BI-01 60 20 0 20 0 0 0 80 20 10
2011 BI-02 20 66 8 6 0 0 0 86 6 50
2011 BI-03 21 43 14 19 2 0 0 64 21 42
2011 BI-04 25 56 6 6 6 0 0 81 13 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 30 43 11 6 10 0 0 73 16 83
2018 BI-02 29 39 13 6 13 0 0 68 19 31
2018 BI-03 32 42 8 8 11 0 0 74 18 38
2017 BI 37 42 13 4 3 0 0 79 8 91
2017 BI-02 39 39 14 8 0 0 0 78 8 36
2017 BI-03 30 44 17 0 10 0 0 73 10 30
2014 BI 18 46 17 13 4 1 0 65 17 76
2014 BI-02 9 45 15 21 6 3 0 56 28 33
2014 BI-03 24 45 24 3 3 0 0 69 7 29

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 20 40 23 10 7 0 0 61 17 84
2018 BI-02 19 44 22 6 9 0 0 63 16 32
2018 BI-03 24 37 24 8 8 0 0 61 16 38
2017 BI 33 43 11 9 4 0 0 76 13 91
2017 BI-02 31 44 11 11 3 0 0 75 14 36
2017 BI-03 23 47 13 7 10 0 0 70 17 30
2014 BI 16 35 21 16 11 1 0 51 27 75
2014 BI-02 0 36 27 21 12 3 0 38 34 33
2014 BI-03 29 32 14 14 11 0 0 61 25 28
2011 BI 21 46 15 10 6 2 2 69 16 124
2011 BI-01 60 20 20 0 0 0 0 80 0 10
2011 BI-02 16 50 10 16 6 0 2 67 22 50
2011 BI-03 17 39 17 10 10 5 2 61 21 41
2011 BI-04 19 69 13 0 0 0 0 88 0 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 7 38 30 12 7 6 0 48 20 84
2018 BI-02 3 41 28 13 13 3 0 45 26 32
2018 BI-03 11 34 24 16 5 11 0 50 24 38
2017 BI 12 35 30 15 4 4 0 48 20 93
2017 BI-02 11 27 43 16 3 0 0 38 19 37
2017 BI-03 9 39 19 19 6 7 0 52 28 31

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 33 44 14 5 5 0 0 76 9 85
2018 BI-02 39 36 9 9 6 0 0 76 15 33
2018 BI-03 29 50 16 0 5 0 0 79 5 38
2017 BI 37 37 15 9 2 0 0 74 11 92
2017 BI-02 36 42 14 6 3 0 0 78 8 36
2017 BI-03 22 36 23 16 3 0 0 58 19 31
2014 BI 26 36 16 12 8 1 1 64 20 76
2014 BI-02 18 39 15 15 9 3 0 59 25 33
2014 BI-03 34 24 21 7 10 0 3 61 18 29
2011 BI 26 46 14 10 3 0 1 73 14 125
2011 BI-01 50 50 0 0 0 0 0 100 0 10
2011 BI-02 18 56 14 8 4 0 0 74 12 50
2011 BI-03 24 40 14 14 5 0 2 66 20 42
2011 BI-04 38 31 19 13 0 0 0 69 13 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 27 36 19 14 4 0 0 63 18 84
2018 BI-02 36 30 18 9 6 0 0 67 15 33
2018 BI-03 24 43 16 14 3 0 0 68 16 37
2017 BI 31 33 23 9 3 1 0 65 12 93
2017 BI-02 30 41 16 11 3 0 0 70 14 37
2017 BI-03 35 23 29 6 3 3 0 60 10 31
2014 BI 21 39 22 13 4 0 0 61 17 76
2014 BI-02 24 33 21 15 6 0 0 58 21 33
2014 BI-03 28 34 24 10 3 0 0 62 14 29
2011 BI 19 37 25 10 10 0 0 56 19 124
2011 BI-01 30 60 10 0 0 0 0 90 0 10
2011 BI-02 10 36 22 20 12 0 0 46 32 50
2011 BI-03 29 32 24 5 10 0 0 61 15 41
2011 BI-04 13 50 31 0 6 0 0 63 6 16
2008 BI 12 36 27 17 7 0 1 49 24 108
2008 BI-02 17 43 20 7 11 0 2 60 19 54
2008 BI-03 0 33 37 27 3 0 0 33 30 30

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 BI 18 49 33 83
2018 BI-02 9 56 34 32
2018 BI-03 19 54 27 37
2017 BI 15 49 36 93
2017 BI-02 19 59 22 37
2017 BI-03 10 54 36 31
2014 BI 13 62 25 76
2014 BI-02 12 55 33 33
2014 BI-03 14 69 17 29
2011 BI 17 57 26 125
2011 BI-01 10 50 40 10
2011 BI-02 14 64 22 50
2011 BI-03 17 50 33 42
2011 BI-04 19 69 13 16

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 BI 43 50 0 7 0 0 14
2017 BI 21 50 7 0 7 14 14
2014 BI 30 20 20 30 9999 0 10
2011 BI 38 29 0 10 9999 24 21
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 46 39 11 4 0 0 0 86 4 84
2018 BI-02 47 38 9 6 0 0 0 84 6 32
2018 BI-03 50 39 8 3 0 0 0 89 3 38
2017 BI 45 46 5 2 2 0 0 90 4 92
2017 BI-02 42 47 6 0 6 0 0 89 6 36
2017 BI-03 35 58 3 3 0 0 0 94 3 31
2014 BI 34 41 12 11 3 0 0 75 13 76
2014 BI-02 21 39 15 21 3 0 0 61 24 33
2014 BI-03 41 48 7 0 3 0 0 90 3 29
2011 BI 35 38 12 11 4 0 0 73 15 125
2011 BI-01 40 40 10 0 10 0 0 80 10 10
2011 BI-02 32 32 18 14 4 0 0 64 18 50
2011 BI-03 36 43 5 12 5 0 0 79 17 42
2011 BI-04 44 38 13 6 0 0 0 81 6 16
2008 BI 22 47 19 6 4 1 0 70 10 108
2008 BI-02 22 41 22 9 6 0 0 63 15 54
2008 BI-03 27 43 20 7 3 0 0 70 10 30

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 20 51 19 8 0 1 0 72 9 83
2018 BI-02 18 52 24 3 0 3 0 72 3 33
2018 BI-03 17 56 11 17 0 0 0 72 17 36
2017 BI 14 59 16 6 3 1 0 74 10 93
2017 BI-02 14 65 14 5 3 0 0 78 8 37
2017 BI-03 9 59 19 10 3 0 0 68 13 31
2014 BI 13 43 24 14 4 1 0 57 19 76
2014 BI-02 9 39 27 21 3 0 0 48 24 33
2014 BI-03 10 59 14 10 3 3 0 71 14 29
2011 BI 10 39 20 22 6 3 0 51 28 125
2011 BI-01 30 30 20 0 10 10 0 67 11 10
2011 BI-02 4 34 24 30 4 4 0 40 35 50
2011 BI-03 10 48 14 21 5 2 0 59 27 42
2011 BI-04 13 44 25 6 13 0 0 56 19 16

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 6 24 40 18 10 1 1 28 30 84
2018 BI-02 6 12 42 27 12 0 0 39 18 33
2018 BI-03 5 34 37 11 11 3 0 22 41 38
2017 BI 0 10 37 37 10 2 4 50 10 92
2017 BI-02 0 8 39 33 14 3 3 50 9 36
2017 BI-03 0 16 29 41 7 0 6 51 17 31
2014 BI 8 32 29 19 7 0 5 27 42 75
2014 BI-02 12 33 36 6 6 0 6 13 48 33
2014 BI-03 4 29 21 29 11 0 7 42 35 28
2011 BI 8 23 38 19 7 2 3 27 33 124
2011 BI-01 0 20 30 30 10 0 10 44 22 10
2011 BI-02 4 32 38 12 10 0 4 23 38 50
2011 BI-03 15 20 39 17 5 2 2 23 36 41
2011 BI-04 6 13 38 38 0 6 0 40 20 16
2008 BI 13 35 42 7 4 0 0 10 48 106
2008 BI-02 17 37 40 4 2 0 0 6 54 52
2008 BI-03 13 33 43 7 3 0 0 10 47 30

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 6 24 34 20 12 1 2 34 31 83
2018 BI-02 3 15 36 24 18 0 3 44 19 33
2018 BI-03 8 35 24 19 11 3 0 31 44 37
2017 BI 7 14 40 22 9 2 7 33 23 92
2017 BI-02 6 11 44 28 6 3 3 35 18 36
2017 BI-03 10 13 42 13 9 3 10 25 26 31
2014 BI 17 24 33 16 1 5 4 19 45 76
2014 BI-02 15 33 39 6 0 3 3 6 52 33
2014 BI-03 17 17 21 28 3 10 3 36 40 29
2011 BI 6 29 29 20 10 3 2 32 37 124
2011 BI-01 0 10 20 10 50 10 0 67 11 10
2011 BI-02 2 36 34 22 2 2 2 25 40 50
2011 BI-03 12 32 22 15 12 5 2 29 47 41
2011 BI-04 6 19 31 31 6 0 6 40 27 16
2008 BI 27 32 27 9 2 2 1 12 61 107
2008 BI-02 30 30 28 8 2 2 0 10 62 53
2008 BI-03 30 23 23 13 3 3 3 18 57 30

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 27 35 26 6 4 2 0 10 63 84
2018 BI-02 15 33 36 9 6 0 0 15 48 33
2018 BI-03 39 29 18 5 3 5 0 8 72 38
2017 BI 26 38 23 5 1 0 7 7 69 92
2017 BI-02 14 56 22 6 0 0 3 6 71 36
2017 BI-03 42 26 13 6 0 0 13 7 78 31
2014 BI 39 34 18 7 0 1 1 7 75 74
2014 BI-02 36 48 9 3 0 0 3 3 88 33
2014 BI-03 33 26 26 11 0 4 0 12 62 27
2011 BI 24 40 21 6 2 2 3 9 68 124
2011 BI-01 0 20 40 10 10 0 20 25 25 10
2011 BI-02 22 34 34 6 0 2 2 6 58 50
2011 BI-03 34 46 5 5 2 5 2 8 87 41
2011 BI-04 19 56 19 6 0 0 0 6 75 16
2008 BI 26 32 33 7 0 1 1 8 59 107
2008 BI-02 30 36 25 8 0 0 2 8 67 53
2008 BI-03 23 30 40 3 0 3 0 3 55 30

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 6 17 43 26 6 1 1 33 23 84
2018 BI-02 3 9 42 36 9 0 0 45 12 33
2018 BI-03 11 21 39 21 5 3 0 27 32 38
2017 BI 3 13 35 28 15 0 5 46 17 92
2017 BI-02 0 14 44 25 14 0 3 40 14 36
2017 BI-03 6 10 29 36 12 0 6 51 17 31
2014 BI 7 21 47 17 4 0 4 22 29 76
2014 BI-02 6 27 45 9 6 0 6 16 35 33
2014 BI-03 7 21 45 21 3 0 3 25 29 29
2011 BI 3 20 36 30 7 2 2 39 24 123
2011 BI-02 4 22 36 28 8 0 2 37 27 50
2011 BI-03 5 24 37 20 10 2 2 31 31 41
2011 BI-04 0 19 31 44 0 6 0 47 20 16
2008 BI 8 15 45 24 7 0 1 31 24 107
2008 BI-02 13 15 43 23 6 0 0 28 28 53
2008 BI-03 7 17 53 17 3 0 3 21 24 30

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 25 38 17 5 1 2 22 38 84
2018 BI-02 6 27 30 24 9 0 3 34 34 33
2018 BI-03 16 24 45 11 3 3 0 14 41 38
2017 BI 8 25 27 22 12 1 5 36 35 92
2017 BI-02 3 31 28 31 8 0 0 39 33 36
2017 BI-03 16 19 23 16 13 3 10 33 41 31
2014 BI 17 32 31 17 1 0 1 19 50 75
2014 BI-02 18 30 33 15 3 0 0 18 48 33
2014 BI-03 21 25 25 25 0 0 4 26 48 28
2011 BI 20 31 24 15 6 2 2 21 54 124
2011 BI-01 0 10 20 40 30 0 0 70 10 10
2011 BI-02 26 34 28 10 0 0 2 10 61 50
2011 BI-03 24 24 22 17 5 2 5 24 53 41
2011 BI-04 13 44 25 13 0 6 0 13 60 16
2008 BI 22 27 31 13 6 0 1 19 50 108
2008 BI-02 24 28 30 13 4 0 2 17 53 54
2008 BI-03 27 27 30 10 7 0 0 17 53 30

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 4 15 35 30 10 2 5 42 21 84
2018 BI-02 0 15 27 27 21 0 9 53 17 33
2018 BI-03 8 16 37 32 3 5 0 36 25 38
2017 BI 2 18 29 30 11 3 8 46 22 91
2017 BI-02 0 14 29 34 9 6 9 50 17 35
2017 BI-03 6 23 26 26 9 3 6 39 32 31
2014 BI 8 13 27 27 16 3 7 47 24 75
2014 BI-02 9 9 21 21 24 6 9 54 21 33
2014 BI-03 7 18 29 36 7 0 4 44 26 28
2011 BI 6 12 31 28 13 4 6 46 20 123
2011 BI-01 0 0 10 30 40 0 20 88 0 10
2011 BI-02 2 16 34 34 6 2 6 43 20 50
2011 BI-03 13 13 35 20 13 5 3 35 27 40
2011 BI-04 6 13 31 25 13 6 6 43 21 16
2008 BI 7 16 28 32 10 2 5 45 25 107
2008 BI-02 9 17 23 34 15 2 0 50 27 53
2008 BI-03 7 23 23 27 7 3 10 38 35 30

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 27 30 25 10 2 5 1 13 60 83
2018 BI-02 15 33 27 9 6 6 3 17 53 33
2018 BI-03 38 22 24 14 0 3 0 14 61 37
2017 BI 19 36 23 9 5 1 8 15 60 92
2017 BI-02 11 43 30 8 0 3 5 9 59 37
2017 BI-03 34 30 13 7 6 0 10 14 71 30
2014 BI 27 39 27 5 0 1 1 5 67 75
2014 BI-02 18 52 24 0 0 3 3 0 74 33
2014 BI-03 36 25 25 14 0 0 0 14 61 28

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 34 45 9 5 6 0 1 80 11 85
2018 BI-02 33 48 6 3 6 0 3 84 9 33
2018 BI-03 37 42 8 5 8 0 0 79 13 38
2017 BI 41 33 6 10 9 1 0 75 19 93
2017 BI-02 38 35 5 14 5 3 0 75 19 37
2017 BI-03 35 36 0 10 19 0 0 71 29 31
2014 BI 36 39 9 7 5 1 3 78 12 76
2014 BI-02 27 45 6 9 6 0 6 77 16 33
2014 BI-03 48 28 10 3 7 3 0 79 11 29

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 40 36 13 5 4 1 1 78 8 85
2018 BI-02 30 42 21 3 0 0 3 75 3 33
2018 BI-03 42 37 8 5 5 3 0 81 11 38
2017 BI 31 49 10 6 4 0 0 80 11 93
2017 BI-02 30 57 8 5 0 0 0 86 5 37
2017 BI-03 25 42 13 6 13 0 0 68 19 31
2014 BI 38 46 8 5 1 0 1 85 7 76
2014 BI-02 27 58 3 6 3 0 3 88 9 33
2014 BI-03 48 38 10 3 0 0 0 86 3 29

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 36 44 15 4 1 0 0 80 5 85
2018 BI-02 33 45 15 3 3 0 0 79 6 33
2018 BI-03 37 45 16 3 0 0 0 82 3 38

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 28 47 16 2 5 1 0 76 7 85
2018 BI-02 27 45 18 3 6 0 0 73 9 33
2018 BI-03 32 42 18 0 5 3 0 76 5 38
2017 BI 28 47 16 4 2 2 0 77 7 93
2017 BI-02 41 38 19 3 0 0 0 78 3 37
2017 BI-03 16 58 13 3 6 3 0 76 10 31
2014 BI 30 43 16 5 1 4 0 77 7 76
2014 BI-02 30 39 18 9 3 0 0 70 12 33
2014 BI-03 31 48 14 0 0 7 0 85 0 29

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 32 46 16 1 4 1 0 79 5 85
2018 BI-02 33 42 21 0 3 0 0 76 3 33
2018 BI-03 34 42 13 3 5 3 0 78 8 38
2017 BI 30 49 13 3 2 2 0 81 6 92
2017 BI-02 27 51 14 5 0 3 0 81 6 37
2017 BI-03 29 49 10 3 6 3 0 80 10 31
2014 BI 29 43 12 9 1 5 0 76 11 76
2014 BI-02 27 39 18 12 3 0 0 67 15 33
2014 BI-03 28 45 10 7 0 10 0 81 8 29
2011 BI 26 40 22 3 3 6 0 70 7 125
2011 BI-01 50 30 10 10 0 0 0 80 10 10
2011 BI-02 14 38 32 6 2 8 0 57 9 50
2011 BI-03 31 40 17 0 7 5 0 75 8 42
2011 BI-04 31 44 13 0 0 13 0 86 0 16

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 33 48 12 2 5 0 0 81 7 85
2018 BI-02 30 48 9 3 9 0 0 79 12 33
2018 BI-03 34 50 11 3 3 0 0 84 5 38
2017 BI 30 54 7 5 3 0 0 85 9 92
2017 BI-02 19 70 5 3 3 0 0 89 5 37
2017 BI-03 29 46 13 6 6 0 0 74 13 31
2014 BI 36 41 11 11 1 1 0 77 12 76
2014 BI-02 27 42 15 12 3 0 0 70 15 33
2014 BI-03 38 38 10 10 0 3 0 79 11 29
2011 BI 30 47 14 7 2 0 0 77 10 125
2011 BI-01 50 20 10 20 0 0 0 70 20 10
2011 BI-02 10 60 20 8 2 0 0 70 10 50
2011 BI-03 40 40 10 5 5 0 0 81 10 42
2011 BI-04 44 44 13 0 0 0 0 88 0 16
2008 BI 19 41 19 9 11 0 0 60 20 108
2008 BI-02 13 41 26 7 13 0 0 54 20 54
2008 BI-03 20 43 7 13 17 0 0 63 30 30

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 18 35 25 11 6 2 4 56 18 85
2018 BI-02 18 45 24 6 3 0 3 66 9 33
2018 BI-03 16 29 26 13 8 5 3 49 23 38
2017 BI 26 35 17 11 9 0 3 62 20 93
2017 BI-02 19 43 14 11 5 0 8 68 18 37
2017 BI-03 19 39 16 6 19 0 0 58 26 31
2014 BI 22 43 11 9 5 3 7 72 16 76
2014 BI-02 15 55 9 9 6 0 6 74 16 33
2014 BI-03 28 28 17 7 7 3 10 64 16 29

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 22 47 13 11 5 1 1 71 16 85
2018 BI-02 21 52 9 9 6 0 3 75 16 33
2018 BI-03 24 45 11 16 3 3 0 70 19 38
2017 BI 25 49 10 14 3 0 0 73 17 93
2017 BI-02 14 57 14 14 3 0 0 70 16 37
2017 BI-03 19 55 3 16 6 0 0 74 23 31
2014 BI 24 43 13 14 4 0 1 68 19 76
2014 BI-02 15 42 15 18 6 0 3 59 25 33
2014 BI-03 31 45 3 17 3 0 0 76 21 29
2011 BI 22 36 13 14 7 6 2 63 23 125
2011 BI-01 20 50 0 10 10 0 10 78 22 10
2011 BI-02 24 44 8 10 4 8 2 76 16 50
2011 BI-03 17 31 12 21 12 7 0 51 36 42
2011 BI-04 25 25 25 19 6 0 0 50 25 16
2008 BI 13 37 16 17 14 3 1 52 32 108
2008 BI-02 13 35 19 15 13 6 0 51 29 54
2008 BI-03 10 40 10 17 20 0 3 52 38 30

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 24 46 21 4 5 0 0 70 8 84
2018 BI-02 25 50 19 0 6 0 0 75 6 32
2018 BI-03 18 42 29 5 5 0 0 61 11 38

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 13 32 25 12 8 7 2 50 22 84
2018 BI-02 15 36 24 9 9 3 3 55 19 33
2018 BI-03 11 26 26 16 11 8 3 41 29 38
2017 BI 12 27 25 20 9 6 1 42 31 93
2017 BI-02 8 41 22 11 11 8 0 53 24 37
2017 BI-03 9 19 29 26 10 3 3 31 38 31
2014 BI 12 24 25 17 14 5 3 39 34 76
2014 BI-02 3 27 27 18 15 9 0 33 37 33
2014 BI-03 17 24 21 14 21 0 3 43 36 29
2011 BI 9 24 24 16 7 15 5 41 29 125
2011 BI-01 20 10 10 20 0 20 20 50 33 10
2011 BI-02 8 34 20 12 4 18 4 54 21 50
2011 BI-03 0 26 29 17 12 14 2 31 34 42
2011 BI-04 19 6 25 25 13 13 0 29 43 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 BI 12 88 85
2018 BI-03 18 82 38

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 BI 50 10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 BI 0 10

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 BI 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 BI 50 10

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 BI 50 10

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 BI 50 10

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 BI 50 10

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 BI 50 10

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 BI 0 10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 BI 0 10

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 BI 0 10

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 BI 0 10

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 BI 0 10

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 BI 50 10

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 BI 0 10

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 BI 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 13 25 19 11 8 23 1 50 25 84
2018 BI-02 15 33 15 6 6 21 3 64 16 33
2018 BI-03 5 18 18 18 11 29 0 33 41 38
2017 BI 12 17 25 8 7 23 9 42 21 91
2017 BI-02 17 17 25 6 3 22 11 50 13 36
2017 BI-03 9 13 23 6 13 29 6 35 30 31
2014 BI 13 22 16 11 7 28 4 52 25 76
2014 BI-02 12 9 21 9 12 36 0 33 33 33
2014 BI-03 14 28 10 17 3 21 7 57 29 29

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 26 44 18 5 5 2 0 72 10 84
2018 BI-02 30 42 21 3 3 0 0 73 6 33
2018 BI-03 16 50 16 8 5 5 0 69 14 38
2017 BI 22 46 19 8 3 3 0 70 11 92
2017 BI-02 16 57 16 5 0 5 0 77 6 37
2017 BI-03 22 42 19 6 6 3 0 67 13 31
2014 BI 21 38 18 8 5 9 0 65 14 76
2014 BI-02 18 33 24 3 12 9 0 57 17 33
2014 BI-03 24 34 10 17 0 14 0 68 20 29
2011 BI 22 45 18 7 1 6 1 72 9 125
2011 BI-01 40 40 10 10 0 0 0 80 10 10
2011 BI-02 10 56 18 10 0 4 2 70 11 50
2011 BI-03 24 36 19 7 2 12 0 68 11 42
2011 BI-04 25 50 19 0 0 6 0 80 0 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 BI 8 92 84

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 14 27 20 6 4 27 2 58 13 85
2018 BI-02 21 27 9 6 6 27 3 70 17 33
2018 BI-03 3 29 24 8 3 32 3 48 16 38
2017 BI 12 13 26 2 4 33 10 43 11 93
2017 BI-02 16 19 27 3 0 30 5 54 4 37
2017 BI-03 6 10 16 0 13 49 6 35 29 31
2014 BI 16 25 17 3 1 36 3 66 6 76
2014 BI-02 12 21 24 3 3 33 3 52 10 33
2014 BI-03 21 24 10 3 0 38 3 76 6 29

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 26 40 16 7 2 8 0 72 10 85
2018 BI-02 27 42 12 9 3 6 0 74 13 33
2018 BI-03 18 39 18 8 3 13 0 67 12 38
2017 BI 20 42 24 2 2 10 0 69 5 93
2017 BI-02 22 51 16 0 0 11 0 82 0 37
2017 BI-03 12 42 26 6 6 6 0 58 14 31
2014 BI 26 36 26 4 1 7 0 66 6 76
2014 BI-02 18 33 30 6 3 9 0 57 10 33
2014 BI-03 34 34 21 3 0 7 0 74 4 29
2011 BI 25 46 17 6 0 5 1 75 7 125
2011 BI-01 30 50 10 10 0 0 0 80 10 10
2011 BI-02 18 58 18 2 0 2 2 79 2 50
2011 BI-03 24 43 12 12 0 10 0 74 13 42
2011 BI-04 38 25 25 6 0 6 0 67 7 16
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 42 27 14 6 7 1 2 72 13 85
2018 BI-02 48 24 12 6 3 0 6 77 10 33
2018 BI-03 39 26 13 5 13 3 0 68 19 38
2017 BI 50 24 12 8 4 2 0 76 12 93
2017 BI-02 43 30 11 8 5 3 0 75 14 37
2017 BI-03 55 16 6 13 6 3 0 73 20 31

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 34 47 11 4 4 1 0 82 7 85
2018 BI-02 36 39 9 6 6 3 0 78 13 33
2018 BI-03 29 55 11 3 3 0 0 84 5 38
2017 BI 25 38 21 11 2 3 0 65 14 92
2017 BI-02 27 43 14 14 0 3 0 72 14 37
2017 BI-03 19 34 27 10 7 3 0 55 17 30

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 24 38 18 13 7 0 0 62 20 84
2018 BI-02 21 33 15 18 12 0 0 55 30 33
2018 BI-03 22 43 22 11 3 0 0 65 14 37
2017 BI 16 42 27 10 4 1 0 59 14 93
2017 BI-02 8 54 27 8 3 0 0 62 11 37
2017 BI-03 12 32 36 10 10 0 0 45 19 31

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 19 28 25 17 10 0 1 48 27 83
2018 BI-02 15 30 24 27 0 0 3 47 28 33
2018 BI-03 27 30 16 14 14 0 0 57 27 37
2017 BI 24 29 20 9 13 1 4 56 23 93
2017 BI-02 16 35 24 5 11 0 8 56 18 37
2017 BI-03 32 23 19 13 10 3 0 56 24 31

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 12 35 32 18 2 0 1 47 20 84
2018 BI-02 24 30 33 9 3 0 0 55 12 33
2018 BI-03 5 34 32 24 3 0 3 41 27 38
2017 BI 16 31 29 14 8 0 2 48 22 93
2017 BI-02 22 24 30 11 11 0 3 47 22 37
2017 BI-03 12 29 33 19 6 0 0 42 26 31

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 19 42 30 6 1 0 2 62 7 84
2018 BI-02 24 36 33 6 0 0 0 61 6 33
2018 BI-03 16 42 26 8 3 0 5 61 11 38
2017 BI 28 38 19 8 1 1 5 70 9 93
2017 BI-02 27 38 22 8 0 0 5 69 9 37
2017 BI-03 32 26 29 0 3 3 7 64 4 31

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 13 40 23 13 7 1 1 55 21 82
2018 BI-02 25 38 25 6 6 0 0 63 13 32
2018 BI-03 8 41 24 16 8 0 3 50 25 37
2017 BI 17 26 23 17 10 0 8 46 29 93
2017 BI-02 14 27 22 22 8 0 8 44 32 37
2017 BI-03 13 26 26 13 13 0 10 43 29 31

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 33 43 10 6 4 1 4 80 10 84
2018 BI-02 39 36 15 9 0 0 0 76 9 33
2018 BI-03 34 45 8 0 5 0 8 86 6 38
2017 BI 41 25 15 5 4 1 8 73 11 92
2017 BI-02 39 14 19 8 8 0 11 59 19 36
2017 BI-03 42 26 13 6 3 3 7 75 11 31

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 23 44 19 7 6 1 0 67 13 84
2018 BI-02 24 52 18 3 3 0 0 76 6 33
2018 BI-03 26 39 21 8 5 0 0 66 13 38
2017 BI 22 36 24 10 5 0 3 60 16 93
2017 BI-02 22 43 19 11 3 0 3 67 14 37
2017 BI-03 22 39 23 3 10 0 3 63 13 31

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 26 45 21 6 0 1 1 72 6 85
2018 BI-02 42 33 18 6 0 0 0 76 6 33
2018 BI-03 18 58 16 5 0 3 0 78 5 38
2017 BI 25 32 28 8 1 1 5 61 9 93
2017 BI-02 22 38 22 11 3 0 5 63 14 37
2017 BI-03 22 29 33 6 0 3 6 57 7 31

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 24 42 25 8 0 0 1 66 8 84
2018 BI-02 36 33 21 9 0 0 0 70 9 33
2018 BI-03 18 50 24 8 0 0 0 68 8 38
2017 BI 27 37 24 5 1 2 4 68 7 93
2017 BI-02 22 41 27 8 0 0 3 64 8 37
2017 BI-03 22 36 20 6 3 6 6 66 11 31

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 31 34 27 7 0 0 1 65 7 85
2018 BI-02 42 30 24 3 0 0 0 73 3 33
2018 BI-03 29 39 21 11 0 0 0 68 11 38
2017 BI 32 35 19 6 0 2 5 72 7 93
2017 BI-02 27 46 22 0 0 3 3 77 0 37
2017 BI-03 29 26 16 16 0 3 10 63 19 31

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 23 36 30 6 4 0 1 60 10 83
2018 BI-02 31 28 38 3 0 0 0 59 3 32
2018 BI-03 21 39 29 3 8 0 0 61 11 38
2017 BI 32 36 16 8 1 2 5 73 9 93
2017 BI-02 19 46 24 5 3 0 3 67 8 37
2017 BI-03 35 26 13 10 0 6 10 73 12 31

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 49 34 12 4 0 0 1 85 4 85
2018 BI-02 55 27 12 6 0 0 0 82 6 33
2018 BI-03 45 39 13 3 0 0 0 84 3 38
2017 BI 60 24 12 3 0 0 1 85 3 93
2017 BI-02 43 32 14 8 0 0 3 78 8 37
2017 BI-03 71 20 10 0 0 0 0 90 0 31

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 66 19 10 0 1 0 4 89 1 83
2018 BI-02 59 19 19 0 3 0 0 78 3 32
2018 BI-03 70 22 3 0 0 0 5 97 0 37

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 68 12 10 2 5 0 2 83 8 82
2018 BI-02 74 10 6 0 6 0 3 87 7 31
2018 BI-03 68 14 11 5 3 0 0 81 8 37
2017 BI 73 11 8 5 1 1 1 86 7 92
2017 BI-02 81 3 8 5 0 0 3 86 6 37
2017 BI-03 67 13 7 7 3 3 0 83 10 30

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 48 32 15 1 2 1 1 81 4 82
2018 BI-02 52 29 16 3 0 0 0 81 3 31
2018 BI-03 46 35 14 0 3 3 0 83 3 37
2017 BI 51 33 11 3 1 0 1 85 4 93
2017 BI-02 54 30 11 3 0 0 3 86 3 37
2017 BI-03 48 36 10 3 3 0 0 84 6 31

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 57 20 12 5 2 0 4 80 8 83
2018 BI-02 56 22 13 3 3 0 3 81 6 32
2018 BI-03 62 16 11 5 3 0 3 81 8 37
2017 BI 59 24 12 2 2 0 1 84 4 93
2017 BI-02 54 24 14 0 5 0 3 81 6 37
2017 BI-03 64 23 6 6 0 0 0 87 6 31

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 53 21 11 1 1 0 12 85 3 81
2018 BI-02 56 19 13 0 0 0 13 86 0 32
2018 BI-03 54 29 6 0 0 0 11 94 0 35
2017 BI 54 24 9 1 0 0 13 89 1 93
2017 BI-02 59 24 3 0 0 0 14 97 0 37
2017 BI-03 45 32 10 3 0 0 10 86 4 31

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 60 25 8 1 1 0 4 89 3 83
2018 BI-02 78 13 9 0 0 0 0 91 0 32
2018 BI-03 51 32 8 3 0 0 5 89 3 37
2017 BI 69 15 5 3 0 0 7 91 3 93
2017 BI-02 70 14 5 3 0 0 8 91 3 37
2017 BI-03 64 16 7 6 0 0 6 86 7 31

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 63 18 7 8 2 0 1 82 11 83
2018 BI-02 59 16 13 6 6 0 0 75 13 32
2018 BI-03 65 24 0 8 0 0 3 92 8 37
2017 BI 53 25 4 8 6 0 4 81 15 93
2017 BI-02 49 24 0 8 11 0 8 79 21 37
2017 BI-03 68 23 6 3 0 0 0 90 3 31

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 44 38 13 1 1 0 2 84 3 82
2018 BI-02 50 28 22 0 0 0 0 78 0 32
2018 BI-03 50 42 3 3 0 0 3 94 3 36
2017 BI 53 32 6 3 0 1 4 90 3 93
2017 BI-02 65 24 5 3 0 0 3 92 3 37
2017 BI-03 38 39 10 0 0 3 10 89 0 31

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 8 45 36 8 2 0 0 54 11 84
2018 BI-02 0 64 21 12 3 0 0 64 15 33
2018 BI-03 11 32 46 8 3 0 0 43 11 37
2017 BI 6 28 51 14 0 0 1 35 14 93
2017 BI-02 5 30 43 22 0 0 0 35 22 37
2017 BI-03 3 29 55 10 0 0 3 33 10 31

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 2 16 45 31 5 1 0 36 19 85
2018 BI-02 3 18 45 30 3 0 0 33 21 33
2018 BI-03 3 18 42 29 8 0 0 37 21 38
2017 BI 1 12 55 21 11 0 0 32 13 93
2017 BI-02 0 19 51 22 8 0 0 30 19 37
2017 BI-03 3 10 59 19 10 0 0 29 13 31
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 31 35 18 8 7 1 0 31 69 85
2018 BI-02 36 27 21 9 6 0 0 36 64 33
2018 BI-03 32 42 11 5 8 3 0 32 68 38
2017 BI 27 26 15 8 11 13 1 31 69 93
2017 BI-02 30 32 11 8 5 11 3 34 66 37
2017 BI-03 29 13 19 7 13 19 0 35 65 31

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 BI 16 58
2018 BI-02 19 21
2018 BI-03 8 25
2017 BI 15 55
2017 BI-02 10 21
2017 BI-03 12 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 BI 31 58
2018 BI-02 29 21
2018 BI-03 40 25
2017 BI 33 55
2017 BI-02 19 21
2017 BI-03 56 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 BI 16 58
2018 BI-02 29 21
2018 BI-03 8 25
2017 BI 13 55
2017 BI-02 14 21
2017 BI-03 13 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 BI 24 58
2018 BI-02 33 21
2018 BI-03 24 25
2017 BI 37 55
2017 BI-02 38 21
2017 BI-03 44 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 BI 3 58
2018 BI-02 5 21
2018 BI-03 4 25
2017 BI 2 55
2017 BI-02 0 21
2017 BI-03 0 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 BI 34 58
2018 BI-02 14 21
2018 BI-03 52 25

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 BI 38 58
2018 BI-02 43 21
2018 BI-03 32 25
2017 BI 47 55
2017 BI-02 48 21
2017 BI-03 31 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 BI 0 44 24 11 6 15 54
2018 BI-02 0 40 25 15 10 10 20
2018 BI-03 0 54 8 13 4 21 24
2017 BI 2 55 22 13 2 6 54
2017 BI-02 0 70 25 5 0 0 20
2017 BI-03 6 38 31 6 6 12 16

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 BI 40 60 55
2018 BI-02 43 57 21
2018 BI-03 39 61 23

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 47 21 14 5 1 2 9 77 7 85
2018 BI-02 33 24 24 9 0 0 9 63 10 33
2018 BI-03 63 13 8 0 3 3 11 88 3 38

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 2 30 23 25 14 0 5 34 42 56
2018 BI-02 5 38 14 19 14 0 10 47 37 21
2018 BI-03 0 25 25 38 13 0 0 25 50 24
2017 BI 7 22 35 15 15 2 5 31 31 55
2017 BI-02 10 19 52 14 5 0 0 29 19 21
2017 BI-03 0 19 25 12 31 6 6 21 50 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 BI 0 16 13 30 36 0 5 17 70 56
2018 BI-02 0 19 14 38 29 0 0 19 67 21
2018 BI-03 0 17 17 17 42 0 8 18 64 24
2017 BI 0 4 16 33 44 2 2 4 79 55
2017 BI-02 0 5 24 43 19 5 5 5 68 21
2017 BI-03 0 0 6 31 63 0 0 0 94 16
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