2018 Public Service Employee Survey Results by Theme for Statistics Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 47 13 5 4 0 0 78 9 479
2018 CS-01 47 33 14 2 2 2 0 82 4 51
2018 CS-02 30 46 14 6 3 0 0 77 9 222
2018 CS-03 24 55 13 4 5 0 0 78 8 130
2018 CS-04 32 46 10 4 8 0 0 78 12 50
2018 CS-05 50 40 0 0 10 0 0 90 10 10
2017 CS 34 46 10 6 3 0 0 80 10 566
2017 CS-01 40 39 10 5 6 0 0 79 11 62
2017 CS-02 30 51 10 5 4 0 0 81 9 291
2017 CS-03 35 45 10 9 1 0 0 80 10 145
2017 CS-04 44 38 8 6 4 0 0 81 10 48
2017 CS-05 53 24 8 15 0 0 0 77 15 13
2014 CS 29 49 11 7 3 0 0 79 10 607
2014 CS-01 36 48 9 3 4 0 0 85 6 77
2014 CS-02 29 48 12 7 3 0 0 77 11 319
2014 CS-03 26 59 6 6 3 0 0 84 9 140
2014 CS-04 32 36 16 14 2 0 0 68 16 50
2011 CS 35 44 12 6 3 0 0 79 9 756
2011 CS-01 35 49 5 8 3 0 0 84 11 113
2011 CS-02 34 42 14 6 3 1 0 76 10 355
2011 CS-03 30 49 14 5 1 0 0 80 6 209
2011 CS-04 44 34 11 3 8 0 0 78 11 64
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 36 42 13 4 4 0 0 78 9 833
2008 CS-01 48 34 11 4 4 0 0 82 7 166
2008 CS-02 31 42 16 5 6 0 0 73 10 381
2008 CS-03 33 50 11 5 2 0 0 83 6 198
2008 CS-04 47 33 14 5 2 0 0 80 6 64
2008 CS-05 31 54 0 0 15 0 0 85 15 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 31 43 13 8 5 0 0 74 13 479
2018 CS-01 35 47 10 6 2 0 0 82 8 49
2018 CS-02 30 42 15 9 3 0 0 73 12 222
2018 CS-03 27 47 11 8 6 0 0 74 15 131
2018 CS-04 32 44 10 8 6 0 0 76 14 50
2018 CS-05 45 45 9 0 0 0 0 91 0 11
2017 CS 31 43 13 8 5 0 0 74 13 565
2017 CS-01 29 40 13 10 8 0 0 69 18 62
2017 CS-02 32 43 14 7 5 0 0 75 12 291
2017 CS-03 30 46 15 8 1 0 0 76 10 144
2017 CS-04 31 48 8 8 4 0 0 79 13 48
2017 CS-05 53 8 8 15 16 0 0 61 32 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 40 9 4 2 0 0 86 6 478
2018 CS-01 54 40 4 2 0 0 0 94 2 50
2018 CS-02 46 37 10 5 1 0 0 84 6 221
2018 CS-03 40 47 8 2 2 0 0 88 4 131
2018 CS-04 50 34 8 6 2 0 0 84 8 50
2018 CS-05 64 18 18 0 0 0 0 82 0 11
2017 CS 50 39 7 3 1 0 0 89 5 566
2017 CS-01 55 32 5 6 2 0 0 87 8 62
2017 CS-02 48 41 7 3 1 0 0 89 4 292
2017 CS-03 52 39 6 3 0 0 0 91 3 145
2017 CS-04 50 33 13 0 4 0 0 83 4 48
2017 CS-05 66 16 8 10 0 0 0 82 10 12
2014 CS 53 37 7 1 1 0 0 91 2 606
2014 CS-01 58 33 8 0 1 0 0 91 1 77
2014 CS-02 53 37 7 2 1 0 0 90 3 318
2014 CS-03 52 40 6 0 2 0 0 92 2 140
2014 CS-04 52 36 12 0 0 0 0 88 0 50
2011 CS 54 35 8 2 1 0 0 90 3 758
2011 CS-01 60 31 5 3 1 1 0 91 4 114
2011 CS-02 52 37 7 3 1 0 0 89 3 355
2011 CS-03 53 36 10 0 0 0 1 89 0 210
2011 CS-04 56 31 9 3 0 0 0 88 3 64
2011 CS-05 83 17 0 0 0 0 0 100 0 12

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 43 11 4 3 0 0 82 8 479
2018 CS-01 54 40 4 2 0 0 0 94 2 50
2018 CS-02 37 43 11 5 3 0 0 81 8 221
2018 CS-03 30 50 14 4 2 0 0 80 6 131
2018 CS-04 38 38 8 8 8 0 0 76 16 50
2018 CS-05 64 18 9 9 0 0 0 82 9 11
2017 CS 44 39 10 5 2 0 0 83 7 565
2017 CS-01 48 37 11 3 0 0 0 85 3 62
2017 CS-02 44 40 10 5 2 0 0 83 7 291
2017 CS-03 43 42 8 6 1 0 0 85 7 145
2017 CS-04 44 38 13 0 6 0 0 81 6 48
2017 CS-05 58 8 25 0 10 0 0 66 10 12
2014 CS 36 46 10 6 2 0 0 82 8 607
2014 CS-01 46 39 8 3 4 0 0 86 6 77
2014 CS-02 38 43 10 7 2 0 0 81 9 319
2014 CS-03 29 56 9 4 1 0 0 85 6 140
2014 CS-04 30 46 14 10 0 0 0 76 10 50
2011 CS 40 45 9 3 2 0 0 85 6 761
2011 CS-01 42 43 9 4 3 0 0 84 7 115
2011 CS-02 38 46 10 4 3 0 0 84 6 356
2011 CS-03 38 48 8 3 1 1 0 88 4 211
2011 CS-04 44 39 13 3 2 0 0 83 5 64
2011 CS-05 75 25 0 0 0 0 0 100 0 12
2008 CS 41 44 9 4 2 0 0 85 6 833
2008 CS-01 53 38 3 5 1 0 0 91 6 166
2008 CS-02 37 45 12 4 3 0 0 81 7 382
2008 CS-03 38 49 9 4 1 0 0 87 4 197
2008 CS-04 48 41 8 3 0 0 0 89 3 64
2008 CS-05 46 38 0 0 15 0 0 85 15 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 36 13 5 4 0 0 79 9 481
2018 CS-01 45 37 8 8 2 0 0 82 10 51
2018 CS-02 41 33 16 5 3 0 0 75 9 221
2018 CS-03 38 42 13 5 3 0 0 80 8 132
2018 CS-04 50 34 8 2 6 0 0 84 8 50
2018 CS-05 55 36 0 9 0 0 0 91 9 11
2017 CS 45 32 12 7 2 1 0 78 10 563
2017 CS-01 39 40 15 2 2 3 0 82 3 62
2017 CS-02 47 31 11 8 3 1 1 78 11 290
2017 CS-03 43 35 13 8 1 0 0 78 9 143
2017 CS-04 52 25 13 8 2 0 0 77 10 48
2017 CS-05 46 15 23 8 9 0 0 61 16 13
2014 CS 37 37 16 8 3 0 0 74 11 607
2014 CS-01 46 29 14 6 4 0 0 75 10 77
2014 CS-02 37 36 16 8 3 0 0 73 11 319
2014 CS-03 29 46 15 7 2 0 0 76 9 140
2014 CS-04 42 30 20 8 0 0 0 72 8 50
2011 CS 43 35 14 5 2 1 0 79 7 755
2011 CS-01 46 34 13 2 3 2 0 82 4 114
2011 CS-02 40 35 15 6 3 1 0 76 9 355
2011 CS-03 42 38 13 6 0 0 0 80 7 209
2011 CS-04 48 32 16 3 2 0 0 79 5 63
2011 CS-05 73 27 0 0 0 0 0 100 0 11

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 40 10 6 3 0 0 80 9 480
2018 CS-01 45 37 12 2 4 0 0 82 6 51
2018 CS-02 41 38 11 9 2 0 0 79 10 221
2018 CS-03 33 48 11 5 3 0 0 80 8 132
2018 CS-04 50 32 10 4 4 0 0 82 8 50
2018 CS-05 45 45 0 9 0 0 0 91 9 11
2017 CS 43 35 12 7 2 0 0 79 9 566
2017 CS-01 40 37 19 0 2 2 0 79 2 62
2017 CS-02 45 35 10 7 3 0 0 80 10 291
2017 CS-03 40 37 13 9 1 0 0 77 10 145
2017 CS-04 52 27 17 2 2 0 0 79 4 48
2017 CS-05 46 23 8 15 9 0 0 68 24 13
2014 CS 36 37 15 9 3 0 0 73 12 607
2014 CS-01 48 27 15 6 4 0 0 74 10 77
2014 CS-02 35 38 15 9 3 0 0 73 12 319
2014 CS-03 30 46 14 7 3 0 0 76 10 140
2014 CS-04 42 24 24 10 0 0 0 66 10 50
2011 CS 39 38 13 6 2 1 0 78 9 756
2011 CS-01 43 38 11 4 3 1 0 82 7 113
2011 CS-02 38 38 14 7 3 1 0 77 9 356
2011 CS-03 36 41 15 7 1 0 0 77 8 209
2011 CS-04 44 35 11 6 3 0 0 79 10 63
2011 CS-05 67 33 0 0 0 0 0 100 0 12
2008 CS 44 40 9 4 3 0 0 84 7 837
2008 CS-01 48 38 6 4 4 0 0 86 8 167
2008 CS-02 39 41 10 6 3 1 0 81 9 387
2008 CS-03 45 42 8 3 2 1 0 87 5 195
2008 CS-04 59 31 8 0 2 0 0 91 2 64
2008 CS-05 54 23 8 0 15 0 0 77 15 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 29 14 8 5 1 0 73 13 481
2018 CS-01 41 35 16 2 4 2 0 78 6 51
2018 CS-02 42 28 14 8 6 1 0 71 14 221
2018 CS-03 41 30 15 11 3 1 0 71 14 132
2018 CS-04 42 34 12 8 4 0 0 76 12 50
2018 CS-05 82 0 0 18 0 0 0 82 18 11
2017 CS 40 28 16 8 4 4 0 71 12 565
2017 CS-01 39 24 15 8 5 10 0 70 14 62
2017 CS-02 41 28 16 7 4 3 0 71 12 290
2017 CS-03 37 32 16 11 1 3 0 71 12 145
2017 CS-04 52 23 15 4 2 4 0 78 7 48
2017 CS-05 53 15 15 8 9 0 0 68 16 13
2014 CS 37 28 17 10 5 3 0 67 16 607
2014 CS-01 40 28 14 9 5 4 0 70 15 77
2014 CS-02 36 29 16 11 5 3 1 68 16 319
2014 CS-03 34 30 22 9 4 2 0 65 12 140
2014 CS-04 38 22 18 10 6 4 2 64 17 50
2011 CS 42 28 15 8 3 5 0 73 12 756
2011 CS-01 44 23 11 12 4 5 0 71 18 113
2011 CS-02 40 26 17 8 4 6 0 70 13 356
2011 CS-03 39 34 14 7 1 4 0 77 9 209
2011 CS-04 52 22 11 11 2 2 0 76 13 63
2011 CS-05 58 25 0 0 0 0 17 100 0 12
2008 CS 39 28 15 8 5 4 0 70 14 836
2008 CS-01 41 26 14 8 4 4 1 72 13 167
2008 CS-02 36 28 17 10 6 4 0 67 16 386
2008 CS-03 43 31 13 4 5 4 1 77 9 195
2008 CS-04 47 25 17 6 2 3 0 74 8 64
2008 CS-05 46 15 0 8 23 0 8 67 33 13
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 35 10 4 2 1 1 83 7 479
2018 CS-01 57 24 10 6 4 0 0 80 10 51
2018 CS-02 48 34 9 4 1 3 1 86 5 220
2018 CS-03 35 42 15 4 3 1 1 78 7 132
2018 CS-04 44 40 8 8 0 0 0 84 8 50
2018 CS-05 55 36 0 9 0 0 0 91 9 11
2017 CS 49 33 10 2 3 2 1 84 5 566
2017 CS-01 44 32 15 2 5 3 0 78 7 62
2017 CS-02 50 33 9 2 4 2 1 85 6 292
2017 CS-03 53 31 10 3 1 1 1 86 4 144
2017 CS-04 50 35 6 4 2 0 2 87 6 48
2017 CS-05 46 30 15 0 9 0 0 76 9 13
2014 CS 53 31 10 2 2 2 0 86 4 607
2014 CS-01 58 25 10 0 1 5 0 88 1 77
2014 CS-02 53 33 9 0 2 2 1 88 2 319
2014 CS-03 53 30 9 5 1 1 0 84 7 140
2014 CS-04 50 28 12 6 2 0 2 80 8 50
2011 CS 46 34 10 3 2 4 1 84 6 756
2011 CS-01 54 30 7 2 1 5 1 90 3 112
2011 CS-02 48 30 11 4 2 4 1 82 6 356
2011 CS-03 39 42 11 3 2 2 0 83 5 210
2011 CS-04 44 33 11 5 5 2 0 79 10 63
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 46 31 11 4 4 4 1 80 8 839
2008 CS-01 56 25 9 4 2 5 0 85 6 166
2008 CS-02 45 31 10 5 4 4 1 80 10 387
2008 CS-03 43 31 16 4 4 2 2 77 7 198
2008 CS-04 39 44 8 0 6 3 0 85 6 64
2008 CS-05 38 38 8 0 15 0 0 77 15 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 34 11 7 3 1 0 78 10 480
2018 CS-01 47 25 12 8 2 4 2 77 10 51
2018 CS-02 43 33 13 7 3 1 0 77 10 221
2018 CS-03 36 39 11 8 4 1 1 77 12 132
2018 CS-04 42 42 6 6 4 0 0 84 10 50
2018 CS-05 64 36 0 0 0 0 0 100 0 11
2017 CS 46 36 9 6 3 1 0 82 8 567
2017 CS-01 45 31 13 3 5 2 2 78 8 62
2017 CS-02 44 38 9 5 3 1 0 83 8 292
2017 CS-03 51 31 8 8 1 1 1 83 8 145
2017 CS-04 46 42 2 10 0 0 0 88 10 48
2017 CS-05 53 23 24 0 0 0 0 76 0 13
2014 CS 47 36 9 5 2 1 0 83 7 607
2014 CS-01 49 32 12 3 1 4 0 84 4 77
2014 CS-02 47 35 10 5 3 0 0 82 8 319
2014 CS-03 46 40 7 4 2 1 0 87 6 140
2014 CS-04 48 28 12 8 2 0 2 78 10 50
2011 CS 42 38 11 5 4 1 0 80 9 755
2011 CS-01 44 37 9 5 4 0 1 81 10 112
2011 CS-02 44 35 11 5 4 1 0 80 9 355
2011 CS-03 37 44 11 5 3 0 0 81 8 209
2011 CS-04 41 41 9 6 3 0 0 81 9 64
2011 CS-05 67 17 17 0 0 0 0 83 0 12
2008 CS 41 34 10 6 6 1 1 77 13 839
2008 CS-01 48 33 7 5 5 2 0 83 10 166
2008 CS-02 40 34 10 7 7 1 1 75 14 387
2008 CS-03 39 35 12 8 5 0 2 75 12 198
2008 CS-04 42 36 9 3 8 2 0 79 11 64
2008 CS-05 31 38 15 0 15 0 0 69 15 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 46 33 11 5 4 1 0 80 9 478
2018 CS-01 52 28 8 6 4 2 0 82 10 50
2018 CS-02 50 30 12 4 4 1 0 81 7 221
2018 CS-03 36 39 14 6 5 1 0 76 11 132
2018 CS-04 47 37 6 6 4 0 0 84 10 49
2018 CS-05 55 45 0 0 0 0 0 100 0 11
2017 CS 55 30 7 4 3 0 0 86 7 566
2017 CS-01 48 29 8 2 11 2 0 79 13 62
2017 CS-02 53 33 8 3 3 0 0 86 6 291
2017 CS-03 62 27 6 4 1 0 1 90 5 145
2017 CS-04 63 25 2 10 0 0 0 88 10 48
2017 CS-05 53 23 15 9 0 0 0 76 9 13
2014 CS 52 33 9 4 2 0 0 84 7 607
2014 CS-01 57 32 6 3 1 1 0 90 4 77
2014 CS-02 51 33 9 4 3 0 0 84 7 319
2014 CS-03 54 32 6 6 1 0 0 86 8 140
2014 CS-04 46 28 18 4 2 0 2 76 6 50

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 25 37 17 5 3 12 0 71 10 481
2018 CS-01 26 38 14 4 2 16 0 76 7 50
2018 CS-02 25 36 14 5 3 15 1 73 10 222
2018 CS-03 20 38 23 5 5 9 0 63 11 132
2018 CS-04 24 44 22 2 2 6 0 72 4 50
2018 CS-05 55 27 9 9 0 0 0 82 9 11
2017 CS 33 32 16 6 4 9 1 72 11 566
2017 CS-01 34 31 16 0 8 10 2 73 9 62
2017 CS-02 33 31 16 4 3 12 1 73 9 291
2017 CS-03 33 32 15 10 3 6 1 70 13 145
2017 CS-04 40 33 17 6 2 2 0 74 9 48
2017 CS-05 38 38 8 16 0 0 0 76 16 13
2014 CS 25 35 16 6 3 15 1 71 10 604
2014 CS-01 27 31 14 7 1 16 4 72 10 76
2014 CS-02 25 31 18 4 4 17 1 68 10 318
2014 CS-03 20 41 16 6 4 13 0 71 11 140
2014 CS-04 30 44 10 10 0 4 2 79 11 50
2011 CS 21 34 18 6 3 17 1 67 11 752
2011 CS-01 21 29 16 8 3 22 1 65 14 112
2011 CS-02 22 31 20 3 3 20 1 68 7 353
2011 CS-03 18 39 19 8 4 12 0 65 14 208
2011 CS-04 31 31 14 9 5 8 2 69 16 64
2011 CS-05 17 58 0 17 0 8 0 82 18 12

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 39 20 9 6 3 0 64 16 479
2018 CS-01 32 44 10 8 2 4 0 79 10 50
2018 CS-02 23 38 19 10 5 4 1 64 16 221
2018 CS-03 16 35 27 11 8 3 0 53 20 131
2018 CS-04 16 56 16 4 6 2 0 73 10 50
2018 CS-05 45 27 18 9 0 0 0 73 9 11
2017 CS 28 35 17 10 5 3 1 66 16 566
2017 CS-01 27 37 13 8 8 6 0 69 17 62
2017 CS-02 29 37 17 8 4 4 1 69 13 291
2017 CS-03 27 30 21 14 6 1 1 58 20 145
2017 CS-04 27 46 15 8 4 0 0 73 13 48
2017 CS-05 38 15 15 32 0 0 0 53 32 13
2014 CS 21 36 19 14 5 5 1 60 20 606
2014 CS-01 30 27 22 5 5 9 3 64 12 77
2014 CS-02 21 34 20 13 5 6 1 59 20 319
2014 CS-03 15 44 16 18 7 1 0 59 25 140
2014 CS-04 26 36 18 16 2 2 0 63 18 50
2011 CS 17 40 21 10 6 5 0 60 18 754
2011 CS-01 18 42 17 9 5 10 0 66 16 113
2011 CS-02 16 39 25 8 7 5 1 58 15 352
2011 CS-03 13 42 20 14 8 3 0 57 23 210
2011 CS-04 23 34 20 16 5 2 0 59 21 64
2011 CS-05 33 58 8 0 0 0 0 92 0 12
2008 CS 26 42 16 7 4 5 0 71 12 837
2008 CS-01 35 36 9 7 5 8 1 77 13 167
2008 CS-02 23 41 19 7 4 5 1 68 12 385
2008 CS-03 23 50 13 9 3 3 0 75 11 197
2008 CS-04 30 38 20 9 3 0 0 67 13 64
2008 CS-05 15 54 15 0 15 0 0 69 15 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 30 24 13 6 8 0 52 21 479
2018 CS-01 28 26 26 8 2 10 0 60 11 50
2018 CS-02 21 26 25 12 5 10 1 53 19 221
2018 CS-03 7 36 27 13 10 7 0 46 25 131
2018 CS-04 14 38 22 16 8 2 0 53 24 50
2018 CS-05 36 36 0 27 0 0 0 73 27 11
2017 CS 18 35 18 12 6 9 1 59 20 565
2017 CS-01 18 42 15 8 8 10 0 66 18 62
2017 CS-02 21 35 17 10 4 11 2 64 16 291
2017 CS-03 16 32 24 16 6 5 1 51 24 144
2017 CS-04 10 40 19 19 6 6 0 53 27 48
2017 CS-05 23 38 8 24 8 0 0 61 32 13
2014 CS 16 30 22 15 5 11 1 52 23 604
2014 CS-01 23 24 23 6 4 15 4 58 13 77
2014 CS-02 17 29 22 11 5 14 1 55 19 319
2014 CS-03 10 30 23 23 7 7 0 43 32 138
2014 CS-04 16 34 20 22 6 2 0 51 29 50
2011 CS 12 33 24 13 7 11 1 50 23 756
2011 CS-01 14 31 21 11 5 18 0 55 19 114
2011 CS-02 13 31 24 11 7 13 1 51 21 352
2011 CS-03 8 31 27 18 8 7 0 43 28 211
2011 CS-04 13 42 19 16 8 3 0 56 24 64
2011 CS-05 8 75 17 0 0 0 0 83 0 12
2008 CS 14 38 19 11 5 12 0 60 19 839
2008 CS-01 23 37 9 9 5 16 1 72 17 167
2008 CS-02 11 36 23 12 3 14 0 55 18 386
2008 CS-03 13 41 19 12 5 10 1 60 19 198
2008 CS-04 13 45 22 11 9 0 0 58 20 64
2008 CS-05 0 62 15 8 15 0 0 62 23 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 34 21 14 11 5 0 51 27 480
2018 CS-01 24 36 24 2 8 6 0 64 11 50
2018 CS-02 16 33 23 12 10 6 1 52 23 221
2018 CS-03 6 33 21 23 13 4 0 40 38 132
2018 CS-04 12 38 16 22 12 0 0 50 34 50
2018 CS-05 36 45 9 0 9 0 0 82 9 11
2017 CS 20 34 17 15 9 4 1 57 25 565
2017 CS-01 23 32 19 8 11 6 0 59 21 62
2017 CS-02 22 36 18 12 7 6 1 61 20 290
2017 CS-03 19 30 16 22 10 3 1 50 34 145
2017 CS-04 13 42 13 23 10 0 0 54 33 48
2017 CS-05 23 30 16 23 8 0 0 53 30 13
2014 CS 15 34 23 13 9 6 0 52 24 604
2014 CS-01 18 36 26 6 5 8 1 59 13 77
2014 CS-02 17 34 22 12 7 8 1 55 20 318
2014 CS-03 9 32 24 18 14 2 0 43 32 139
2014 CS-04 12 40 16 12 20 0 0 52 32 50
2011 CS 14 36 20 18 7 5 0 53 26 756
2011 CS-01 13 40 20 14 4 8 0 58 20 113
2011 CS-02 15 35 21 17 7 6 0 53 25 354
2011 CS-03 12 36 19 20 10 2 0 50 31 210
2011 CS-04 16 34 17 27 6 0 0 50 33 64
2011 CS-05 25 58 17 0 0 0 0 83 0 12
2008 CS 17 43 17 12 6 5 0 63 19 839
2008 CS-01 30 39 10 11 4 7 0 74 16 167
2008 CS-02 14 43 19 12 7 5 0 60 20 386
2008 CS-03 13 46 20 11 7 4 0 61 19 198
2008 CS-04 20 47 14 13 6 0 0 67 19 64
2008 CS-05 8 54 15 15 8 0 0 62 23 13
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 25 39 19 10 7 1 0 64 17 477
2018 CS-01 35 35 16 8 4 2 0 72 12 51
2018 CS-02 25 38 19 10 7 0 1 64 17 220
2018 CS-03 17 42 21 12 8 0 0 59 20 130
2018 CS-04 29 39 18 6 6 2 0 69 13 49
2018 CS-05 45 27 9 18 0 0 0 73 18 11
2017 CS 28 41 16 10 5 0 0 69 15 566
2017 CS-01 32 37 18 3 8 0 2 70 11 62
2017 CS-02 26 43 18 8 4 0 0 69 13 291
2017 CS-03 27 42 12 12 6 0 1 69 18 145
2017 CS-04 35 40 8 13 4 0 0 75 17 48
2017 CS-05 30 15 8 47 0 0 0 46 47 13
2014 CS 21 42 18 12 5 0 0 64 18 607
2014 CS-01 30 41 15 6 6 1 0 72 13 77
2014 CS-02 20 43 19 10 6 1 1 64 17 319
2014 CS-03 17 48 19 13 3 0 0 65 16 140
2014 CS-04 28 24 18 26 4 0 0 52 30 50
2011 CS 19 46 19 11 4 1 0 66 15 761
2011 CS-01 23 47 15 10 3 1 1 72 13 115
2011 CS-02 20 44 20 10 4 1 0 65 15 356
2011 CS-03 16 48 18 13 4 0 0 65 17 211
2011 CS-04 20 41 19 11 8 2 0 62 19 64
2011 CS-05 17 42 25 17 0 0 0 58 17 12

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 27 44 15 9 4 0 0 72 13 480
2018 CS-01 39 37 18 4 0 2 0 78 4 51
2018 CS-02 31 45 13 8 3 0 0 76 11 222
2018 CS-03 15 49 20 11 5 0 0 64 16 130
2018 CS-04 26 40 14 16 4 0 0 66 20 50
2018 CS-05 27 55 18 0 0 0 0 82 0 11
2017 CS 30 46 12 7 5 0 0 76 12 565
2017 CS-01 35 37 15 6 6 0 0 73 13 62
2017 CS-02 30 46 12 6 5 0 0 77 11 290
2017 CS-03 30 50 10 7 3 0 0 79 10 145
2017 CS-04 23 52 13 10 2 0 0 75 13 48
2017 CS-05 23 23 30 15 9 0 0 46 24 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 30 21 10 8 16 3 52 22 477
2018 CS-01 16 28 22 8 6 18 2 55 18 50
2018 CS-02 12 23 20 10 6 25 4 49 23 220
2018 CS-03 8 32 24 12 11 9 3 46 27 131
2018 CS-04 14 48 16 10 6 4 2 66 17 50
2018 CS-05 9 64 9 0 9 9 0 80 10 11
2017 CS 13 23 19 12 7 21 5 49 25 565
2017 CS-01 21 8 19 13 13 24 2 39 35 62
2017 CS-02 11 19 18 9 5 31 7 48 23 290
2017 CS-03 14 32 21 12 10 8 3 51 25 145
2017 CS-04 13 40 19 23 2 2 2 54 26 48
2017 CS-05 30 46 8 9 8 0 0 76 16 13
2014 CS 15 26 18 13 4 17 6 54 22 607
2014 CS-01 19 26 15 6 4 23 6 63 15 77
2014 CS-02 16 20 18 11 5 24 7 52 22 319
2014 CS-03 9 34 21 19 4 6 6 50 27 140
2014 CS-04 14 44 20 14 2 2 4 62 17 50

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 35 41 13 6 4 0 1 77 10 481
2018 CS-01 39 41 10 4 6 0 0 80 10 51
2018 CS-02 38 36 14 5 4 0 2 76 9 222
2018 CS-03 26 45 17 7 4 1 0 72 11 132
2018 CS-04 30 52 4 10 4 0 0 82 14 50
2018 CS-05 55 45 0 0 0 0 0 100 0 11
2017 CS 42 39 10 5 4 0 0 81 9 567
2017 CS-01 42 35 11 2 10 0 0 77 11 62
2017 CS-02 43 38 11 4 4 0 0 81 8 292
2017 CS-03 44 39 8 6 2 0 1 83 8 145
2017 CS-04 35 48 8 4 2 2 0 85 6 48
2017 CS-05 38 30 8 24 0 0 0 68 24 13
2014 CS 44 39 8 6 2 0 0 84 7 607
2014 CS-01 52 33 10 1 1 3 0 87 3 77
2014 CS-02 45 40 8 5 3 0 0 85 8 319
2014 CS-03 42 41 6 10 0 0 0 84 10 140
2014 CS-04 40 36 16 4 2 0 2 78 6 50
2011 CS 38 39 13 5 3 1 1 79 9 757
2011 CS-01 39 42 13 4 1 2 0 83 5 112
2011 CS-02 40 37 12 6 3 1 1 79 10 355
2011 CS-03 36 39 15 4 3 2 1 77 7 211
2011 CS-04 31 41 13 8 5 0 3 74 13 64
2011 CS-05 33 50 8 8 0 0 0 83 8 12
2008 CS 33 38 13 9 6 0 0 72 15 839
2008 CS-01 47 32 8 8 5 0 0 79 13 166
2008 CS-02 34 40 11 8 6 1 0 75 14 387
2008 CS-03 28 38 18 11 5 0 1 67 15 198
2008 CS-04 20 39 25 9 6 0 0 59 16 64
2008 CS-05 0 46 15 15 23 0 0 46 38 13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 18 34 20 13 3 5 9 59 18 182
2018 CS-02 29 36 14 0 0 21 0 82 0 14
2018 CS-03 12 34 23 11 4 6 11 55 17 103
2018 CS-04 20 37 17 20 0 0 7 60 21 46
2018 CS-05 50 30 10 10 0 0 0 80 10 10
2017 CS 27 33 14 10 5 2 8 67 17 185
2017 CS-02 13 27 27 13 0 13 7 50 17 15
2017 CS-03 30 31 12 9 7 1 9 68 18 106
2017 CS-04 20 44 9 11 4 2 9 73 18 45
2017 CS-05 49 16 26 0 8 0 0 66 8 12
2014 CS 20 32 19 11 4 5 9 61 17 224
2014 CS-02 27 39 18 0 0 6 9 79 0 33
2014 CS-03 16 26 24 12 6 6 11 50 21 125
2014 CS-04 22 41 11 13 4 4 4 69 19 46

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 43 14 15 5 0 1 66 20 479
2018 CS-01 27 51 6 10 6 0 0 78 16 51
2018 CS-02 20 41 19 13 4 0 2 63 18 220
2018 CS-03 17 45 12 22 4 0 0 62 26 131
2018 CS-04 32 48 4 10 6 0 0 80 16 50
2018 CS-05 55 27 9 0 9 0 0 82 9 11
2017 CS 23 41 15 13 8 0 0 64 21 567
2017 CS-01 23 32 15 11 18 0 2 56 30 62
2017 CS-02 21 42 18 13 5 0 0 63 19 292
2017 CS-03 26 43 9 12 10 0 0 69 22 145
2017 CS-04 29 46 13 6 6 0 0 75 13 48
2017 CS-05 30 23 15 32 0 0 0 53 32 13
2014 CS 21 39 18 13 7 1 0 61 20 606
2014 CS-01 27 32 13 18 6 3 1 61 25 77
2014 CS-02 21 38 22 12 7 1 0 60 18 319
2014 CS-03 17 46 17 12 7 1 0 64 20 139
2014 CS-04 18 40 18 16 6 0 2 59 22 50
2011 CS 26 40 16 10 4 1 2 68 15 755
2011 CS-01 29 37 18 8 4 1 4 68 13 112
2011 CS-02 23 40 17 13 4 1 1 65 18 355
2011 CS-03 25 45 14 9 5 0 1 72 14 211
2011 CS-04 34 32 18 10 2 2 3 69 12 62
2011 CS-05 67 25 8 0 0 0 0 92 0 12
2008 CS 28 41 17 10 4 1 1 70 13 836
2008 CS-01 32 36 17 10 4 1 1 69 13 166
2008 CS-02 26 44 14 11 4 0 1 71 15 385
2008 CS-03 26 40 21 10 3 0 0 66 13 197
2008 CS-04 39 38 16 2 2 3 2 80 3 64
2008 CS-05 31 31 15 8 8 0 8 67 17 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 36 47 9 4 4 0 0 83 8 479
2018 CS-01 53 33 6 4 4 0 0 86 8 51
2018 CS-02 35 44 13 4 4 0 0 79 8 221
2018 CS-03 25 63 6 2 3 0 0 88 5 130
2018 CS-04 46 40 4 8 2 0 0 86 10 50
2018 CS-05 45 45 9 0 0 0 0 91 0 11
2017 CS 42 43 7 6 2 0 0 85 8 566
2017 CS-01 47 37 8 3 5 0 0 84 8 62
2017 CS-02 38 46 8 6 1 0 0 84 8 291
2017 CS-03 46 43 5 4 3 0 0 88 7 145
2017 CS-04 48 38 0 8 6 0 0 85 15 48
2017 CS-05 46 38 8 9 0 0 0 84 9 13
2014 CS 38 45 9 5 2 0 0 84 7 605
2014 CS-01 35 51 6 3 5 0 0 86 8 77
2014 CS-02 38 44 10 5 2 0 0 82 7 318
2014 CS-03 38 47 8 3 3 1 0 86 6 139
2014 CS-04 40 38 12 10 0 0 0 78 10 50
2011 CS 41 44 9 4 2 0 0 86 6 756
2011 CS-01 29 55 11 4 2 0 0 84 5 114
2011 CS-02 42 42 9 4 2 1 0 85 6 352
2011 CS-03 40 48 7 3 1 0 0 89 4 211
2011 CS-04 50 31 8 9 2 0 0 81 11 64
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 39 43 10 6 2 0 0 82 8 838
2008 CS-01 43 40 10 5 2 0 1 84 7 166
2008 CS-02 34 45 11 8 2 0 0 79 10 386
2008 CS-03 37 48 7 5 4 0 0 85 8 198
2008 CS-04 59 25 11 5 0 0 0 84 5 64
2008 CS-05 62 23 0 0 15 0 0 85 15 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 44 8 5 2 0 0 85 7 474
2018 CS-01 56 36 4 2 2 0 0 92 4 50
2018 CS-02 37 47 8 7 2 0 0 83 9 219
2018 CS-03 38 50 9 2 1 0 0 88 3 128
2018 CS-04 48 36 6 4 6 0 0 84 10 50
2018 CS-05 55 45 0 0 0 0 0 100 0 11
2017 CS 46 42 5 5 2 0 0 88 7 566
2017 CS-01 55 32 3 8 2 0 0 87 10 62
2017 CS-02 41 45 7 5 2 0 0 86 8 291
2017 CS-03 48 45 3 2 1 0 0 93 3 145
2017 CS-04 50 38 6 4 2 0 0 88 6 48
2017 CS-05 61 32 0 8 0 0 0 92 8 13
2014 CS 42 44 7 5 2 0 0 86 7 606
2014 CS-01 40 43 5 6 4 1 0 84 10 77
2014 CS-02 39 45 7 6 3 0 0 85 8 319
2014 CS-03 45 44 9 2 1 0 0 88 3 139
2014 CS-04 44 44 4 4 4 0 0 88 8 50
2011 CS 44 44 6 4 2 0 0 89 6 756
2011 CS-01 43 43 8 1 4 0 0 87 5 113
2011 CS-02 42 45 6 5 2 1 0 88 7 356
2011 CS-03 45 44 5 3 1 0 0 91 4 209
2011 CS-04 52 38 5 5 0 0 0 90 5 63
2011 CS-05 75 17 8 0 0 0 0 92 0 12
2008 CS 42 44 7 5 2 0 0 86 7 838
2008 CS-01 46 39 7 7 2 0 0 84 9 166
2008 CS-02 38 47 8 5 2 0 0 85 7 386
2008 CS-03 40 47 6 4 3 1 0 88 7 198
2008 CS-04 58 34 3 5 0 0 0 92 5 64
2008 CS-05 77 8 8 0 8 0 0 85 8 13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 17 39 18 13 10 3 0 58 23 481
2018 CS-01 29 35 10 10 10 6 0 69 21 51
2018 CS-02 14 38 20 14 10 3 1 54 25 221
2018 CS-03 11 39 23 14 12 1 0 50 27 132
2018 CS-04 20 48 14 8 6 4 0 71 15 50
2018 CS-05 36 64 0 0 0 0 0 100 0 11
2017 CS 20 39 16 15 8 2 0 61 23 564
2017 CS-01 24 35 13 6 13 8 0 65 21 62
2017 CS-02 19 37 17 16 9 2 1 57 26 290
2017 CS-03 20 41 15 16 7 1 0 62 23 144
2017 CS-04 17 52 19 10 2 0 0 69 13 48
2017 CS-05 30 38 8 24 0 0 0 68 24 13
2014 CS 18 37 21 15 7 2 0 56 22 607
2014 CS-01 28 43 10 8 5 4 1 76 14 77
2014 CS-02 17 34 22 17 8 2 0 52 25 319
2014 CS-03 13 40 26 15 6 1 0 53 21 140
2014 CS-04 16 40 22 10 6 4 2 60 17 50
2011 CS 24 38 18 10 6 3 1 65 17 754
2011 CS-01 31 30 23 6 5 2 3 64 12 113
2011 CS-02 20 38 18 12 7 4 0 61 20 354
2011 CS-03 22 43 18 11 5 1 0 66 16 210
2011 CS-04 38 38 14 6 2 0 2 77 8 63
2011 CS-05 45 55 0 0 0 0 0 100 0 11
2008 CS 24 43 17 8 6 1 0 68 14 838
2008 CS-01 32 32 18 8 7 4 1 66 15 165
2008 CS-02 18 48 18 9 6 1 0 66 15 387
2008 CS-03 25 45 17 10 4 0 0 70 13 198
2008 CS-04 41 41 11 3 2 2 2 84 5 64
2008 CS-05 38 38 0 0 23 0 0 77 23 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 36 15 13 15 2 1 57 28 482
2018 CS-01 29 31 14 10 14 0 2 62 24 51
2018 CS-02 14 31 15 16 18 3 2 47 36 222
2018 CS-03 18 38 18 14 11 0 1 56 25 132
2018 CS-04 30 48 8 6 8 0 0 78 14 50
2018 CS-05 36 64 0 0 0 0 0 100 0 11
2017 CS 21 31 13 15 16 2 1 54 32 564
2017 CS-01 15 21 15 13 29 8 0 39 46 62
2017 CS-02 18 29 15 16 18 1 2 49 36 289
2017 CS-03 26 34 11 18 9 1 1 61 27 145
2017 CS-04 35 33 10 6 13 0 2 70 19 48
2017 CS-05 23 61 9 0 8 0 0 84 8 13
2014 CS 15 29 19 18 16 2 2 46 35 607
2014 CS-01 13 32 13 15 21 4 3 48 39 77
2014 CS-02 13 26 19 18 19 2 2 41 39 319
2014 CS-03 16 33 23 21 6 1 1 50 27 140
2014 CS-04 20 30 14 12 16 2 6 54 30 50
2011 CS 15 29 17 16 19 3 2 46 36 754
2011 CS-01 23 23 9 14 25 4 3 49 42 113
2011 CS-02 8 24 22 16 24 5 1 35 42 353
2011 CS-03 18 36 17 18 10 0 1 54 29 210
2011 CS-04 22 41 10 10 13 2 3 67 23 63
2011 CS-05 42 25 0 17 0 8 8 80 20 12
2008 CS 18 31 15 17 16 1 1 50 34 835
2008 CS-01 29 27 15 13 15 1 0 56 28 165
2008 CS-02 9 32 17 20 20 1 1 42 40 384
2008 CS-03 22 36 13 16 12 1 1 58 28 198
2008 CS-04 33 34 14 9 6 0 3 69 16 64
2008 CS-05 8 15 0 38 15 8 15 30 70 13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 43 12 9 5 1 0 74 13 479
2018 CS-01 32 38 16 6 6 2 0 71 12 50
2018 CS-02 30 41 12 11 5 0 0 72 16 222
2018 CS-03 26 50 12 8 4 0 0 76 12 130
2018 CS-04 36 44 12 8 0 0 0 80 8 50
2018 CS-05 55 36 9 0 0 0 0 91 0 11
2017 CS 34 44 10 6 4 0 0 79 11 566
2017 CS-01 35 47 5 5 6 0 2 84 11 62
2017 CS-02 32 43 13 6 5 0 0 76 11 292
2017 CS-03 37 44 10 8 2 0 0 81 10 145
2017 CS-04 35 50 6 4 4 0 0 85 8 48
2017 CS-05 49 33 18 0 0 0 0 82 0 12
2014 CS 27 44 14 10 5 0 0 71 15 607
2014 CS-01 32 40 9 12 5 0 3 74 17 77
2014 CS-02 25 43 16 11 5 0 0 68 16 319
2014 CS-03 24 52 13 6 4 0 0 76 11 140
2014 CS-04 34 32 18 16 0 0 0 66 16 50
2011 CS 29 46 12 9 3 1 0 76 12 755
2011 CS-01 34 42 13 6 3 2 1 78 9 112
2011 CS-02 25 47 14 10 3 0 0 72 13 354
2011 CS-03 30 47 11 9 2 0 0 78 11 210
2011 CS-04 34 45 5 9 6 0 0 80 16 64
2011 CS-05 50 42 8 0 0 0 0 92 0 12

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 41 13 8 5 0 0 74 13 477
2018 CS-01 30 50 10 4 4 2 0 82 8 50
2018 CS-02 27 43 14 10 5 0 1 71 15 221
2018 CS-03 30 40 16 8 5 0 0 71 13 129
2018 CS-04 52 30 10 4 4 0 0 82 8 50
2018 CS-05 91 9 0 0 0 0 0 100 0 11
2017 CS 35 43 11 7 4 1 0 79 11 565
2017 CS-01 42 34 8 10 2 3 2 80 12 62
2017 CS-02 32 44 13 7 4 0 0 77 10 291
2017 CS-03 34 46 6 8 6 0 0 81 13 145
2017 CS-04 44 38 15 2 2 0 0 81 4 48
2017 CS-05 49 41 0 0 10 0 0 90 10 12
2014 CS 34 40 15 7 3 0 0 75 10 606
2014 CS-01 40 32 19 4 4 1 0 73 8 77
2014 CS-02 33 41 16 7 3 0 0 74 10 318
2014 CS-03 31 46 12 7 3 0 0 78 10 140
2014 CS-04 36 38 12 10 4 0 0 74 14 50

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 28 43 16 7 5 0 0 71 12 476
2018 CS-01 34 40 18 6 2 0 0 74 8 50
2018 CS-02 29 45 15 7 4 1 0 74 11 220
2018 CS-03 19 47 21 6 6 0 0 67 12 129
2018 CS-04 32 36 16 10 6 0 0 68 16 50
2018 CS-05 55 27 9 0 9 0 0 82 9 11
2017 CS 34 43 11 7 4 1 0 77 11 566
2017 CS-01 35 37 11 10 3 0 3 75 13 62
2017 CS-02 33 46 12 5 4 1 0 79 9 292
2017 CS-03 36 41 8 8 6 1 0 78 14 145
2017 CS-04 35 40 13 8 4 0 0 75 13 48
2017 CS-05 41 25 16 8 10 0 0 66 18 12
2014 CS 30 42 15 8 4 1 0 73 12 607
2014 CS-01 40 34 14 3 5 3 1 77 8 77
2014 CS-02 30 45 14 6 4 1 0 75 10 319
2014 CS-03 26 47 13 11 3 0 0 74 14 140
2014 CS-04 32 28 26 12 2 0 0 60 14 50
2011 CS 37 43 11 6 1 1 1 82 7 756
2011 CS-01 43 42 10 2 2 2 0 86 4 113
2011 CS-02 37 42 11 7 1 1 1 81 8 355
2011 CS-03 30 52 11 4 1 0 0 84 5 210
2011 CS-04 44 27 16 11 2 0 0 71 13 63
2011 CS-05 67 33 0 0 0 0 0 100 0 12

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 42 19 9 6 4 1 64 16 481
2018 CS-01 18 45 12 14 6 4 2 67 21 51
2018 CS-02 16 39 23 8 7 7 1 60 16 221
2018 CS-03 14 46 23 11 4 2 1 61 15 132
2018 CS-04 28 48 6 6 8 4 0 79 15 50
2018 CS-05 64 36 0 0 0 0 0 100 0 11
2017 CS 21 38 22 7 4 7 1 64 13 564
2017 CS-01 19 35 21 8 11 5 0 58 20 62
2017 CS-02 18 37 22 7 3 10 1 63 12 289
2017 CS-03 21 40 20 11 3 4 1 64 14 145
2017 CS-04 31 46 19 0 2 2 0 79 2 48
2017 CS-05 38 30 23 0 9 0 0 68 9 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 47 35 10 4 3 1 1 83 7 479
2018 CS-01 47 37 8 4 0 4 0 88 4 51
2018 CS-02 49 34 9 4 3 0 0 83 7 222
2018 CS-03 43 34 12 7 2 0 2 78 9 130
2018 CS-04 44 48 6 0 2 0 0 92 2 50
2018 CS-05 40 30 10 10 0 0 10 78 11 10
2017 CS 49 32 9 6 3 1 1 82 9 566
2017 CS-01 45 26 19 6 2 2 0 72 8 62
2017 CS-02 49 31 8 5 3 1 2 83 9 291
2017 CS-03 52 30 7 6 4 0 0 83 10 145
2017 CS-04 48 40 6 4 2 0 0 88 6 48
2017 CS-05 38 46 0 8 9 0 0 84 16 13
2014 CS 39 37 13 5 2 1 2 79 8 605
2014 CS-01 37 36 16 3 3 4 1 77 5 77
2014 CS-02 41 35 14 5 2 1 2 78 7 319
2014 CS-03 41 39 11 6 1 0 1 81 8 139
2014 CS-04 27 49 10 8 2 2 2 79 11 49
2011 CS 49 36 9 4 2 1 1 86 5 760
2011 CS-01 43 43 8 3 0 2 1 88 4 115
2011 CS-02 51 32 11 4 1 1 1 84 5 355
2011 CS-03 51 37 7 1 3 0 0 89 5 211
2011 CS-04 45 39 5 8 3 0 0 84 11 64
2011 CS-05 33 50 8 8 0 0 0 83 8 12

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 35 13 4 3 1 0 80 7 480
2018 CS-01 61 29 8 0 0 2 0 92 0 51
2018 CS-02 54 33 8 2 1 0 1 89 3 221
2018 CS-03 33 38 17 7 5 0 0 71 12 131
2018 CS-04 26 40 20 6 6 2 0 67 12 50
2018 CS-05 9 18 36 18 18 0 0 27 36 11
2017 CS 48 35 10 4 2 0 1 83 7 567
2017 CS-01 50 37 5 2 2 2 3 92 3 62
2017 CS-02 58 31 5 3 1 0 1 90 4 292
2017 CS-03 38 39 16 3 4 0 1 77 7 145
2017 CS-04 25 40 15 17 4 0 0 65 21 48
2017 CS-05 0 30 38 16 15 0 0 30 32 13
2014 CS 42 36 15 5 2 0 0 77 7 607
2014 CS-01 49 39 5 6 0 0 0 88 6 77
2014 CS-02 52 33 11 3 1 0 0 85 4 319
2014 CS-03 29 44 21 4 2 0 0 73 6 140
2014 CS-04 12 30 34 16 8 0 0 42 24 50
2011 CS 37 42 13 5 2 0 0 79 7 757
2011 CS-01 51 34 10 3 2 0 1 86 4 113
2011 CS-02 42 44 12 1 1 0 0 86 2 355
2011 CS-03 28 44 18 6 4 0 0 72 10 210
2011 CS-04 19 45 11 20 5 0 0 64 25 64
2011 CS-05 8 33 25 17 17 0 0 42 33 12
2008 CS 37 39 16 5 2 0 0 77 8 838
2008 CS-01 50 40 5 4 1 0 1 91 4 166
2008 CS-02 42 41 12 3 1 0 1 84 4 386
2008 CS-03 26 39 24 6 6 0 0 65 12 198
2008 CS-04 17 36 31 11 3 0 2 54 14 64
2008 CS-05 23 15 15 38 8 0 0 38 46 13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 20 52 28 482
2018 CS-01 16 55 29 51
2018 CS-02 19 50 31 222
2018 CS-03 20 52 27 132
2018 CS-04 22 48 30 50
2018 CS-05 27 73 0 11
2017 CS 20 49 31 567
2017 CS-01 10 40 50 62
2017 CS-02 19 49 32 292
2017 CS-03 20 52 28 145
2017 CS-04 31 50 19 48
2017 CS-05 47 53 0 13
2014 CS 16 49 34 607
2014 CS-01 15 49 36 77
2014 CS-02 16 50 34 319
2014 CS-03 15 53 32 140
2014 CS-04 22 38 40 50
2011 CS 15 54 31 759
2011 CS-01 15 47 38 115
2011 CS-02 14 54 32 356
2011 CS-03 16 55 29 209
2011 CS-04 17 61 22 64
2011 CS-05 8 75 17 12

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CS 23 33 31 5 3 4 96
2018 CS-02 33 30 26 5 2 5 43
2018 CS-03 11 44 41 4 0 0 27
2018 CS-04 36 18 27 18 0 0 11
2017 CS 21 36 26 5 0 11 112
2017 CS-02 16 42 29 4 0 9 55
2017 CS-03 21 48 17 3 0 10 29
2017 CS-04 50 14 7 14 0 14 14
2014 CS 19 42 23 12 9999 4 100
2014 CS-01 8 25 42 8 9999 17 12
2014 CS-02 25 42 13 15 9999 4 52
2014 CS-03 14 52 19 14 9999 0 21
2014 CS-04 18 55 27 0 9999 0 11
2011 CS 17 39 31 3 9999 9 116
2011 CS-01 12 41 29 6 9999 12 17
2011 CS-02 18 41 27 6 9999 8 51
2011 CS-03 18 47 26 0 9999 9 34
2011 CS-04 18 9 64 0 9999 9 11
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 41 10 5 1 0 0 83 6 480
2018 CS-01 60 26 10 2 2 0 0 86 4 50
2018 CS-02 43 37 11 6 1 0 0 81 8 222
2018 CS-03 33 54 8 5 1 0 0 87 5 131
2018 CS-04 42 38 18 0 2 0 0 80 2 50
2018 CS-05 73 18 9 0 0 0 0 91 0 11
2017 CS 45 40 9 3 3 0 0 85 6 565
2017 CS-01 53 26 15 3 3 0 0 79 6 62
2017 CS-02 42 42 9 3 3 0 0 84 7 290
2017 CS-03 48 41 8 3 1 0 0 88 4 145
2017 CS-04 44 44 10 0 2 0 0 88 2 48
2017 CS-05 61 15 8 8 9 0 0 76 16 13
2014 CS 40 45 10 4 1 0 0 85 4 606
2014 CS-01 41 36 19 4 0 0 0 77 4 77
2014 CS-02 40 47 9 2 1 1 0 87 3 318
2014 CS-03 38 47 7 6 1 1 0 86 7 140
2014 CS-04 40 46 10 4 0 0 0 86 4 50
2011 CS 40 46 9 3 1 1 0 87 4 759
2011 CS-01 43 39 12 4 1 2 0 83 4 114
2011 CS-02 39 45 9 4 1 2 0 86 5 355
2011 CS-03 37 50 9 1 1 0 0 88 3 211
2011 CS-04 34 56 8 2 0 0 0 91 2 64
2011 CS-05 58 42 0 0 0 0 0 100 0 12
2008 CS 44 41 9 3 2 0 0 86 5 835
2008 CS-01 52 34 10 3 0 0 1 87 3 166
2008 CS-02 43 39 11 3 2 1 0 83 6 383
2008 CS-03 39 49 6 4 1 1 0 89 5 198
2008 CS-04 47 44 3 5 2 0 0 91 6 64
2008 CS-05 38 46 0 0 15 0 0 85 15 13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 47 17 10 1 2 0 71 12 481
2018 CS-01 22 50 18 4 0 6 0 77 4 50
2018 CS-02 23 45 17 9 2 3 0 71 12 222
2018 CS-03 18 47 20 12 1 1 1 66 13 132
2018 CS-04 18 54 16 10 2 0 0 72 12 50
2018 CS-05 45 36 9 9 0 0 0 82 9 11
2017 CS 28 46 14 7 2 1 0 76 10 565
2017 CS-01 37 39 18 5 2 0 0 76 6 62
2017 CS-02 30 48 14 4 2 2 0 80 6 290
2017 CS-03 23 45 14 13 3 0 1 69 17 145
2017 CS-04 23 56 8 13 0 0 0 79 13 48
2017 CS-05 46 24 15 8 8 0 0 70 15 13
2014 CS 26 43 19 7 3 2 0 71 10 606
2014 CS-01 31 45 17 8 0 0 0 76 8 77
2014 CS-02 25 42 21 6 3 3 0 69 9 319
2014 CS-03 23 47 16 9 5 1 0 70 14 139
2014 CS-04 32 40 22 4 0 2 0 73 4 50
2011 CS 22 43 18 10 3 4 0 67 14 755
2011 CS-01 21 48 16 6 4 4 0 72 11 113
2011 CS-02 23 39 20 9 3 5 0 66 13 352
2011 CS-03 20 45 17 12 3 2 1 67 16 211
2011 CS-04 25 41 14 17 3 0 0 66 20 64
2011 CS-05 17 67 17 0 0 0 0 83 0 12

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 10 24 35 23 5 1 2 28 36 480
2018 CS-01 10 12 31 37 8 0 2 46 22 51
2018 CS-02 9 21 33 27 6 1 3 35 31 220
2018 CS-03 9 32 42 12 3 0 2 15 42 132
2018 CS-04 14 34 32 18 2 0 0 20 48 50
2018 CS-05 27 27 36 9 0 0 0 9 55 11
2017 CS 9 23 38 18 9 1 2 28 33 563
2017 CS-01 11 21 28 11 21 2 5 35 35 61
2017 CS-02 7 18 38 22 11 2 4 34 26 291
2017 CS-03 10 27 44 16 2 1 0 18 37 144
2017 CS-04 19 33 35 10 2 0 0 13 52 48
2017 CS-05 30 32 23 15 0 0 0 15 62 13
2014 CS 9 28 38 15 5 2 3 21 38 606
2014 CS-01 6 17 35 23 10 6 3 36 26 77
2014 CS-02 6 25 39 18 5 3 5 24 33 318
2014 CS-03 11 34 43 7 4 1 1 11 46 140
2014 CS-04 18 36 30 8 4 0 4 13 56 50
2011 CS 10 23 41 17 6 1 3 23 34 757
2011 CS-01 11 18 34 23 8 2 5 33 30 114
2011 CS-02 8 21 43 18 7 1 3 25 30 355
2011 CS-03 13 24 42 13 3 2 3 17 39 209
2011 CS-04 11 31 44 13 2 0 0 14 42 64
2011 CS-05 0 42 33 17 8 0 0 25 42 12
2008 CS 7 23 39 20 7 2 2 28 32 836
2008 CS-01 6 15 36 19 15 4 5 37 23 165
2008 CS-02 6 22 39 23 6 2 3 30 29 386
2008 CS-03 11 29 36 17 6 0 1 23 41 197
2008 CS-04 5 22 59 14 0 0 0 14 27 64
2008 CS-05 15 23 46 8 8 0 0 15 38 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 5 17 27 30 16 3 3 49 22 477
2018 CS-01 12 8 24 24 24 4 4 52 22 50
2018 CS-02 4 13 21 35 21 3 3 59 18 218
2018 CS-03 4 23 33 29 8 2 2 39 28 132
2018 CS-04 4 18 42 26 8 0 2 35 22 50
2018 CS-05 0 18 27 36 18 0 0 55 18 11
2017 CS 5 12 28 29 18 4 6 51 18 560
2017 CS-01 7 13 41 11 20 3 5 34 21 61
2017 CS-02 3 8 19 32 24 5 9 65 13 288
2017 CS-03 5 19 34 31 8 2 1 40 24 144
2017 CS-04 8 10 44 27 8 0 2 36 19 48
2017 CS-05 8 8 23 47 15 0 0 62 15 13
2014 CS 5 16 31 28 11 5 5 43 23 605
2014 CS-01 9 9 22 28 15 12 5 52 22 77
2014 CS-02 3 13 29 31 12 5 7 49 18 318
2014 CS-03 4 23 37 23 7 4 2 32 29 139
2014 CS-04 8 20 38 24 6 0 4 31 29 50
2011 CS 6 15 26 29 14 5 6 48 23 755
2011 CS-01 4 11 20 30 15 10 10 56 19 113
2011 CS-02 5 12 25 29 18 4 7 53 19 354
2011 CS-03 8 19 31 25 9 4 4 37 30 209
2011 CS-04 9 20 28 33 8 2 0 41 30 64
2011 CS-05 8 25 8 50 8 0 0 58 33 12
2008 CS 3 9 18 38 24 4 5 68 13 833
2008 CS-01 1 9 10 34 28 9 9 75 13 163
2008 CS-02 4 7 16 41 23 4 5 70 12 385
2008 CS-03 4 8 26 39 20 0 3 61 12 197
2008 CS-04 0 16 19 38 28 0 0 66 16 64
2008 CS-05 8 8 31 31 23 0 0 54 15 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 11 26 32 18 8 3 2 27 39 481
2018 CS-01 6 18 35 22 12 4 4 36 26 51
2018 CS-02 8 19 33 22 12 4 3 36 29 221
2018 CS-03 14 35 32 11 5 2 1 16 51 132
2018 CS-04 16 38 38 8 0 0 0 8 54 50
2018 CS-05 18 27 18 36 0 0 0 36 45 11
2017 CS 11 17 33 19 12 2 6 33 31 562
2017 CS-01 7 20 38 11 20 2 3 33 28 61
2017 CS-02 8 13 27 22 16 4 9 44 25 289
2017 CS-03 16 16 42 18 4 0 4 23 33 144
2017 CS-04 17 38 29 15 2 0 0 17 54 48
2017 CS-05 15 32 38 15 0 0 0 15 47 13
2014 CS 14 24 32 16 7 3 5 25 41 603
2014 CS-01 12 23 31 8 15 8 3 26 40 77
2014 CS-02 10 21 33 20 6 3 7 29 34 316
2014 CS-03 14 27 35 16 4 2 1 21 43 139
2014 CS-04 28 32 26 6 4 0 4 10 63 50
2011 CS 10 23 31 19 8 3 6 29 36 757
2011 CS-01 8 22 30 18 12 3 8 34 33 115
2011 CS-02 9 22 30 20 8 5 7 32 34 353
2011 CS-03 11 24 32 20 7 2 5 28 37 210
2011 CS-04 16 33 38 11 2 0 2 13 49 64
2011 CS-05 8 17 58 8 8 0 0 17 25 12
2008 CS 6 16 33 24 12 4 4 39 24 835
2008 CS-01 5 10 28 23 19 10 6 49 17 164
2008 CS-02 5 16 32 27 11 5 5 42 23 385
2008 CS-03 7 16 41 24 10 2 1 34 23 198
2008 CS-04 9 30 31 20 9 0 0 30 39 64
2008 CS-05 23 23 31 8 15 0 0 23 46 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 6 16 35 26 14 1 3 41 22 479
2018 CS-01 0 12 18 41 22 2 6 68 13 51
2018 CS-02 2 9 35 30 21 0 3 52 12 219
2018 CS-03 11 20 45 19 5 0 2 24 31 132
2018 CS-04 14 28 36 16 6 0 0 22 42 50
2018 CS-05 18 45 27 9 0 0 0 9 64 11
2017 CS 6 12 34 29 14 1 3 45 19 561
2017 CS-01 0 15 28 21 30 3 3 54 16 61
2017 CS-02 4 7 30 35 19 1 5 57 11 289
2017 CS-03 9 17 42 26 4 0 2 31 26 144
2017 CS-04 15 27 44 10 4 0 0 15 42 48
2017 CS-05 8 23 38 32 0 0 0 32 30 13
2014 CS 7 18 35 24 10 2 4 36 26 606
2014 CS-01 4 13 16 31 25 7 5 63 19 76
2014 CS-02 5 12 36 30 10 2 4 43 18 319
2014 CS-03 10 24 43 17 4 1 1 22 34 140
2014 CS-04 10 40 38 4 4 0 4 8 52 50
2011 CS 5 13 31 31 13 2 4 47 19 755
2011 CS-01 3 11 23 32 25 2 6 61 14 114
2011 CS-02 4 9 30 35 15 3 5 55 13 354
2011 CS-03 7 15 38 28 6 1 5 36 24 208
2011 CS-04 9 31 33 23 3 0 0 27 41 64
2011 CS-05 8 25 42 17 8 0 0 25 33 12
2008 CS 4 11 33 33 16 1 2 50 16 838
2008 CS-01 2 5 17 37 32 3 4 74 8 166
2008 CS-02 4 9 33 37 14 1 2 53 13 386
2008 CS-03 6 16 41 27 10 0 1 37 22 198
2008 CS-04 3 25 47 20 5 0 0 25 28 64
2008 CS-05 8 31 31 15 8 0 8 25 42 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 13 24 28 20 12 1 3 33 38 480
2018 CS-01 2 16 22 39 14 4 4 57 19 51
2018 CS-02 7 19 30 25 16 2 3 42 27 220
2018 CS-03 19 31 30 13 6 0 2 19 51 132
2018 CS-04 28 36 22 6 6 2 0 12 65 50
2018 CS-05 27 36 27 0 9 0 0 9 64 11
2017 CS 10 22 31 19 12 3 4 33 34 563
2017 CS-01 10 26 25 3 26 5 5 33 40 61
2017 CS-02 7 15 29 25 15 3 6 44 24 289
2017 CS-03 12 30 37 16 4 1 0 20 43 145
2017 CS-04 19 25 38 15 4 0 0 19 44 48
2017 CS-05 8 53 24 15 0 0 0 15 61 13
2014 CS 15 25 31 14 8 2 4 24 43 606
2014 CS-01 5 17 30 16 19 9 4 41 25 77
2014 CS-02 12 20 33 18 9 2 6 30 35 318
2014 CS-03 24 34 31 8 2 1 1 10 59 140
2014 CS-04 22 36 32 4 2 0 4 6 60 50
2011 CS 10 25 29 19 8 3 5 30 38 755
2011 CS-01 8 17 27 23 13 4 9 41 28 113
2011 CS-02 9 18 31 22 11 3 6 36 30 353
2011 CS-03 12 34 27 18 2 3 4 21 49 210
2011 CS-04 13 42 34 6 2 2 2 8 56 64
2011 CS-05 8 42 33 8 8 0 0 17 50 12
2008 CS 10 21 32 20 11 1 4 33 33 835
2008 CS-01 2 9 26 25 24 5 9 57 13 164
2008 CS-02 8 18 33 25 11 1 4 37 28 386
2008 CS-03 18 30 33 13 6 1 0 18 48 197
2008 CS-04 11 34 41 9 5 0 0 14 45 64
2008 CS-05 23 38 23 0 0 0 15 0 73 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 7 12 29 28 17 3 3 48 20 477
2018 CS-01 4 10 18 31 22 10 6 63 16 51
2018 CS-02 6 11 27 27 23 3 3 53 18 220
2018 CS-03 11 13 35 26 12 1 2 39 25 129
2018 CS-04 6 12 40 30 6 2 4 38 19 50
2018 CS-05 0 9 45 36 9 0 0 45 9 11
2017 CS 6 13 25 28 16 5 6 50 21 562
2017 CS-01 8 19 16 21 18 8 10 47 33 62
2017 CS-02 6 9 20 28 20 7 9 58 17 288
2017 CS-03 3 15 35 32 10 1 2 44 19 145
2017 CS-04 13 17 29 31 10 0 0 42 29 48
2017 CS-05 0 23 53 16 8 0 0 24 23 13
2014 CS 4 13 29 28 13 5 7 47 20 606
2014 CS-01 3 10 21 25 19 10 12 57 16 77
2014 CS-02 4 11 26 31 14 6 8 52 17 319
2014 CS-03 6 18 35 28 9 1 2 38 25 139
2014 CS-04 4 18 44 20 8 2 4 30 23 50
2011 CS 4 15 31 25 13 5 7 43 21 754
2011 CS-01 2 14 23 23 22 9 6 53 19 111
2011 CS-02 3 13 26 29 13 6 9 49 20 355
2011 CS-03 5 19 36 22 8 3 6 33 26 209
2011 CS-04 3 14 47 23 11 0 2 35 17 64
2011 CS-05 0 0 75 8 17 0 0 25 0 12
2008 CS 5 18 31 23 14 4 5 40 25 836
2008 CS-01 3 11 20 18 29 9 12 58 18 164
2008 CS-02 3 16 31 27 13 4 6 44 21 386
2008 CS-03 9 25 34 22 8 2 0 30 35 198
2008 CS-04 6 23 48 20 2 0 0 22 30 64
2008 CS-05 0 23 38 15 8 0 15 27 27 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 12 22 34 19 7 3 3 28 36 479
2018 CS-01 4 20 31 27 6 4 8 38 27 51
2018 CS-02 8 18 33 23 11 4 3 36 28 219
2018 CS-03 15 26 38 16 3 2 0 19 42 132
2018 CS-04 24 26 38 8 4 0 0 12 50 50
2018 CS-05 9 18 64 0 9 0 0 9 27 11
2017 CS 9 19 36 17 10 4 5 30 31 564
2017 CS-01 8 16 35 19 11 5 5 34 27 62
2017 CS-02 8 15 30 19 15 5 8 39 26 289
2017 CS-03 10 22 45 17 3 1 2 21 33 145
2017 CS-04 13 40 35 4 6 0 2 11 53 48
2017 CS-05 15 15 70 0 0 0 0 0 30 13
2014 CS 9 21 35 19 7 5 4 29 33 607
2014 CS-01 7 19 35 13 13 8 5 30 30 77
2014 CS-02 8 16 34 23 7 7 5 34 27 319
2014 CS-03 11 22 40 19 5 0 3 25 34 140
2014 CS-04 14 34 36 10 2 0 4 13 50 50

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 43 40 9 5 2 1 1 84 7 478
2018 CS-01 43 39 8 6 2 2 0 84 8 51
2018 CS-02 38 41 11 5 3 1 1 81 8 221
2018 CS-03 42 46 5 7 1 0 0 88 8 131
2018 CS-04 53 33 6 4 0 2 2 89 4 49
2018 CS-05 73 9 9 9 0 0