2018 Public Service Employee Survey Results by Theme for Education, Labour and Income Statistics Branch

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Statistics Canada 35 44 11 7 3 0 0 79 9 3614
2018 Social, Health and Labour Statistics Field 36 45 11 5 3 0 0 81 8 574
2018 Education, Labour and Income Statistics Branch 34 46 14 3 3 0 0 80 6 190

Question 9. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Statistics Canada 34 40 13 8 4 0 0 75 12 3624
2018 Social, Health and Labour Statistics Field 40 39 10 7 4 0 0 79 11 576
2018 Education, Labour and Income Statistics Branch 36 40 12 8 4 0 0 76 11 191

Question 10. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Statistics Canada 48 38 9 3 1 0 0 86 5 3610
2018 Social, Health and Labour Statistics Field 49 39 9 2 1 0 0 88 3 573
2018 Education, Labour and Income Statistics Branch 47 42 6 3 2 0 0 89 5 190

Question 14. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Statistics Canada 40 42 11 5 2 0 0 82 7 3624
2018 Social, Health and Labour Statistics Field 40 44 9 4 3 0 0 84 7 572
2018 Education, Labour and Income Statistics Branch 39 44 8 6 4 0 0 83 9 190

Question 43. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Statistics Canada 49 32 12 4 3 0 0 81 7 3616
2018 Social, Health and Labour Statistics Field 49 34 12 4 2 0 0 83 5 574
2018 Education, Labour and Income Statistics Branch 50 33 12 3 2 0 0 84 5 190

Question 44. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Statistics Canada 46 35 11 5 2 0 0 82 8 3597
2018 Social, Health and Labour Statistics Field 46 36 10 5 2 0 0 82 7 568
2018 Education, Labour and Income Statistics Branch 50 33 9 6 2 0 0 83 8 189

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Statistics Canada 42 27 15 9 5 3 0 70 14 3618
2018 Social, Health and Labour Statistics Field 39 29 15 9 3 4 1 71 13 569
2018 Education, Labour and Income Statistics Branch 40 28 17 7 3 4 2 72 10 188
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Statistics Canada 54 28 9 4 3 1 1 84 7 3628
2018 Social, Health and Labour Statistics Field 57 27 8 4 1 2 1 87 5 575
2018 Education, Labour and Income Statistics Branch 56 26 9 4 0 3 1 86 4 191

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Statistics Canada 50 31 9 6 3 1 0 82 9 3621
2018 Social, Health and Labour Statistics Field 53 30 9 6 2 1 0 84 8 574
2018 Education, Labour and Income Statistics Branch 50 30 11 7 1 2 0 81 8 191

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Statistics Canada 54 27 9 5 3 0 0 82 9 3625
2018 Social, Health and Labour Statistics Field 57 26 10 5 2 1 0 83 7 574
2018 Education, Labour and Income Statistics Branch 56 25 10 5 2 2 0 82 7 190

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Statistics Canada 36 33 13 6 3 9 0 76 10 3631
2018 Social, Health and Labour Statistics Field 38 31 13 5 1 11 0 78 8 575
2018 Education, Labour and Income Statistics Branch 37 32 12 5 2 13 0 79 7 191

Question 30. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Statistics Canada 31 37 15 9 4 3 0 71 14 3613
2018 Social, Health and Labour Statistics Field 32 36 15 10 4 5 0 71 14 575
2018 Education, Labour and Income Statistics Branch 30 38 13 10 3 6 0 73 14 191

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Statistics Canada 23 33 19 12 5 8 0 61 18 3619
2018 Social, Health and Labour Statistics Field 25 28 19 13 5 9 0 59 21 573
2018 Education, Labour and Income Statistics Branch 22 28 19 13 4 14 0 58 20 191

Question 32. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Statistics Canada 20 36 18 14 8 4 0 58 23 3629
2018 Social, Health and Labour Statistics Field 22 30 19 16 8 4 0 54 25 574
2018 Education, Labour and Income Statistics Branch 20 32 21 14 9 5 0 54 24 191
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Statistics Canada 31 38 15 9 5 0 1 70 15 3623
2018 Social, Health and Labour Statistics Field 36 38 11 9 4 0 1 75 14 574
2018 Education, Labour and Income Statistics Branch 33 39 15 8 4 0 1 73 13 190

Question 7. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Statistics Canada 33 44 12 8 3 0 0 77 11 3628
2018 Social, Health and Labour Statistics Field 37 40 12 8 3 0 0 77 10 574
2018 Education, Labour and Income Statistics Branch 36 40 14 7 3 1 0 76 10 190

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Statistics Canada 18 26 18 10 6 17 4 56 21 3620
2018 Social, Health and Labour Statistics Field 18 25 16 11 5 20 5 58 21 574
2018 Education, Labour and Income Statistics Branch 16 23 11 11 4 29 6 59 24 191

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Statistics Canada 45 34 10 6 3 1 1 80 9 3627
2018 Social, Health and Labour Statistics Field 47 31 11 7 2 1 1 79 9 575
2018 Education, Labour and Income Statistics Branch 48 30 12 7 2 1 0 79 9 191

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Statistics Canada 26 35 14 9 3 4 10 71 14 1357
2018 Social, Health and Labour Statistics Field 27 28 18 8 3 6 11 65 13 228
2018 Education, Labour and Income Statistics Branch 22 22 20 8 4 8 17 58 16 77

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Statistics Canada 29 45 11 11 4 0 1 75 14 3625
2018 Social, Health and Labour Statistics Field 32 44 12 10 2 0 1 77 11 573
2018 Education, Labour and Income Statistics Branch 34 41 15 7 3 0 1 76 9 189

Question 2. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Statistics Canada 36 44 11 7 3 0 0 80 10 3621
2018 Social, Health and Labour Statistics Field 38 44 9 6 2 0 0 82 9 573
2018 Education, Labour and Income Statistics Branch 37 45 11 5 2 0 1 82 7 189

Question 3. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Statistics Canada 42 42 9 6 2 0 0 84 8 3602
2018 Social, Health and Labour Statistics Field 40 44 9 5 2 0 0 84 7 569
2018 Education, Labour and Income Statistics Branch 39 43 13 3 2 0 0 82 5 186

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Statistics Canada 27 38 16 11 6 2 0 67 17 3623
2018 Social, Health and Labour Statistics Field 30 38 15 12 3 2 1 69 15 572
2018 Education, Labour and Income Statistics Branch 33 41 15 10 1 1 0 74 11 191

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Statistics Canada 26 33 14 13 10 2 2 62 24 3629
2018 Social, Health and Labour Statistics Field 29 35 12 14 6 3 2 66 21 575
2018 Education, Labour and Income Statistics Branch 33 35 11 10 5 3 3 72 16 191

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Statistics Canada 35 40 12 7 4 0 0 76 12 3614
2018 Social, Health and Labour Statistics Field 35 42 10 8 4 0 0 78 12 572
2018 Education, Labour and Income Statistics Branch 39 38 13 6 3 1 0 78 9 190

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Statistics Canada 41 36 12 7 4 0 0 78 10 3609
2018 Social, Health and Labour Statistics Field 40 39 10 6 4 0 0 80 10 573
2018 Education, Labour and Income Statistics Branch 39 40 12 6 3 1 0 79 9 191

Question 13. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Statistics Canada 35 40 13 7 4 0 0 76 11 3610
2018 Social, Health and Labour Statistics Field 35 40 13 9 2 0 0 75 11 573
2018 Education, Labour and Income Statistics Branch 36 33 19 10 2 1 0 69 12 189

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Statistics Canada 27 39 19 7 4 3 1 69 11 3627
2018 Social, Health and Labour Statistics Field 26 37 20 8 4 5 1 66 12 574
2018 Education, Labour and Income Statistics Branch 25 39 22 5 4 5 1 67 9 191

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Statistics Canada 49 32 10 6 3 0 1 82 8 3625
2018 Social, Health and Labour Statistics Field 49 30 9 7 4 1 0 80 11 574
2018 Education, Labour and Income Statistics Branch 47 33 9 6 4 1 1 81 10 190

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Statistics Canada 46 31 13 6 3 0 0 78 10 3625
2018 Social, Health and Labour Statistics Field 44 32 12 8 5 0 0 76 12 573
2018 Education, Labour and Income Statistics Branch 49 30 10 5 5 0 0 80 10 189

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Public Service 27 39 35 161647
2018 Statistics Canada 26 42 32 3636
2018 Social, Health and Labour Statistics Field 27 41 32 576
2018 Education, Labour and Income Statistics Branch 25 44 31 191

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Statistics Canada 12 42 24 5 12 5 912
2018 Social, Health and Labour Statistics Field 12 44 21 7 13 3 150
2018 Education, Labour and Income Statistics Branch 16 39 25 4 14 2 47
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Statistics Canada 47 41 7 3 1 0 0 89 5 3628
2018 Social, Health and Labour Statistics Field 48 41 7 3 1 0 0 89 4 575
2018 Education, Labour and Income Statistics Branch 46 41 8 4 2 0 0 87 5 191

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Statistics Canada 31 45 13 7 2 2 0 77 9 3622
2018 Social, Health and Labour Statistics Field 34 40 15 8 2 2 0 75 10 574
2018 Education, Labour and Income Statistics Branch 34 39 17 7 0 3 0 75 7 191

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Statistics Canada 7 20 35 24 10 1 2 35 28 3623
2018 Social, Health and Labour Statistics Field 8 18 32 28 12 1 1 41 27 574
2018 Education, Labour and Income Statistics Branch 6 16 32 34 10 2 1 45 23 189

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Statistics Canada 4 11 24 33 23 3 2 59 16 3604
2018 Social, Health and Labour Statistics Field 4 9 24 34 26 3 1 62 13 570
2018 Education, Labour and Income Statistics Branch 5 7 17 36 31 3 1 70 13 189

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Statistics Canada 9 21 32 20 11 3 3 33 32 3622
2018 Social, Health and Labour Statistics Field 13 22 34 17 10 2 2 28 36 574
2018 Education, Labour and Income Statistics Branch 10 19 30 23 12 3 3 37 31 189

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Statistics Canada 4 12 31 31 19 1 2 51 17 3611
2018 Social, Health and Labour Statistics Field 6 14 28 32 18 1 0 51 20 573
2018 Education, Labour and Income Statistics Branch 6 14 25 35 18 2 0 55 20 189

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Statistics Canada 11 21 26 22 15 2 3 39 33 3615
2018 Social, Health and Labour Statistics Field 11 20 27 20 18 2 2 39 32 572
2018 Education, Labour and Income Statistics Branch 9 18 25 23 19 3 2 45 29 189

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Statistics Canada 7 15 28 26 18 3 3 47 23 3601
2018 Social, Health and Labour Statistics Field 6 14 26 27 22 3 3 51 21 570
2018 Education, Labour and Income Statistics Branch 4 11 26 30 22 4 3 55 16 187

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Statistics Canada 9 19 34 20 12 3 3 35 29 3617
2018 Social, Health and Labour Statistics Field 10 23 33 16 13 3 2 30 35 573
2018 Education, Labour and Income Statistics Branch 7 23 30 20 16 3 2 38 31 190

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Statistics Canada 50 32 7 7 4 1 0 82 11 3618
2018 Social, Health and Labour Statistics Field 51 33 7 5 3 1 0 85 8 575
2018 Education, Labour and Income Statistics Branch 55 30 7 4 3 1 0 85 7 191

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Statistics Canada 58 31 5 4 1 0 0 89 5 3617
2018 Social, Health and Labour Statistics Field 62 28 5 3 2 0 0 90 5 572
2018 Education, Labour and Income Statistics Branch 64 27 4 3 2 0 0 91 5 190

Question 21. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Statistics Canada 47 37 9 3 2 1 0 85 5 3625
2018 Social, Health and Labour Statistics Field 51 35 8 3 2 1 0 87 5 569
2018 Education, Labour and Income Statistics Branch 53 33 6 3 2 2 0 89 5 189

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Statistics Canada 49 35 9 2 1 3 0 87 3 3619
2018 Social, Health and Labour Statistics Field 51 34 8 2 1 3 0 89 3 573
2018 Education, Labour and Income Statistics Branch 53 31 10 1 0 4 0 88 1 190

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Statistics Canada 49 37 8 3 2 2 0 87 4 3623
2018 Social, Health and Labour Statistics Field 48 38 8 2 2 2 0 88 4 573
2018 Education, Labour and Income Statistics Branch 49 39 6 1 2 2 0 90 3 191

Question 42. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Statistics Canada 56 32 7 2 1 0 0 89 4 3615
2018 Social, Health and Labour Statistics Field 57 34 5 2 1 0 0 91 3 573
2018 Education, Labour and Income Statistics Branch 59 30 8 2 1 1 1 89 3 190

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Statistics Canada 29 34 14 6 4 7 6 72 12 3627
2018 Social, Health and Labour Statistics Field 30 33 12 6 4 7 7 74 12 575
2018 Education, Labour and Income Statistics Branch 29 32 15 5 4 7 7 72 11 191

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Statistics Canada 32 40 13 8 3 4 2 75 11 3618
2018 Social, Health and Labour Statistics Field 31 36 15 9 2 5 2 71 12 574
2018 Education, Labour and Income Statistics Branch 26 40 15 10 3 4 3 70 14 191

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Statistics Canada 38 40 13 4 2 2 0 80 6 3604
2018 Social, Health and Labour Statistics Field 37 40 14 5 2 2 0 79 7 568
2018 Education, Labour and Income Statistics Branch 38 41 15 2 2 2 0 81 4 189

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Statistics Canada 20 25 19 12 10 12 3 53 25 3624
2018 Social, Health and Labour Statistics Field 20 20 17 14 11 16 3 49 31 573
2018 Education, Labour and Income Statistics Branch 15 26 14 14 8 19 2 53 29 191

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 15 85 161503
2018 Statistics Canada 9 91 3627
2018 Social, Health and Labour Statistics Field 9 91 572
2018 Education, Labour and Income Statistics Branch 8 92 189

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 51 22721
2018 Statistics Canada 45 323
2018 Social, Health and Labour Statistics Field 46 51
2018 Education, Labour and Income Statistics Branch 58 14

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 62 22735
2018 Statistics Canada 59 323
2018 Social, Health and Labour Statistics Field 61 51

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 8 22696
2018 Statistics Canada 7 323
2018 Social, Health and Labour Statistics Field 14 51

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 5 22696
2018 Social, Health and Labour Statistics Field 0 51
2018 Education, Labour and Income Statistics Branch 0 14

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 6 22696
2018 Statistics Canada 3 323
2018 Social, Health and Labour Statistics Field 0 51
2018 Education, Labour and Income Statistics Branch 0 14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 10 22712
2018 Statistics Canada 2 323
2018 Education, Labour and Income Statistics Branch 0 14

Question 49g. From whom did you experience harassment on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 4 22694
2018 Statistics Canada 6 323

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization
(%)
Total responses
2018 Public Service 40 22709
2018 Statistics Canada 38 323
2018 Social, Health and Labour Statistics Field 33 51

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization
(%)
Total responses
2018 Public Service 40 22697
2018 Statistics Canada 33 323
2018 Social, Health and Labour Statistics Field 44 51
2018 Education, Labour and Income Statistics Branch 35 14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)
Total responses
2018 Public Service 46 22698
2018 Statistics Canada 41 323
2018 Social, Health and Labour Statistics Field 38 51
2018 Education, Labour and Income Statistics Branch 48 14

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization
(%)
Total responses
2018 Public Service 41 22706
2018 Statistics Canada 37 323
2018 Social, Health and Labour Statistics Field 42 51
2018 Education, Labour and Income Statistics Branch 42 14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Organization
(%)
Total responses
2018 Public Service 33 22690
2018 Statistics Canada 29 323
2018 Social, Health and Labour Statistics Field 33 51

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization
(%)
Total responses
2018 Public Service 56 22722
2018 Statistics Canada 52 323
2018 Social, Health and Labour Statistics Field 66 51
2018 Education, Labour and Income Statistics Branch 65 14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization
(%)
Total responses
2018 Public Service 36 22699
2018 Statistics Canada 29 323
2018 Social, Health and Labour Statistics Field 25 51

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization
(%)
Total responses
2018 Public Service 2 22678
2018 Social, Health and Labour Statistics Field 0 51
2018 Education, Labour and Income Statistics Branch 0 14

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization
(%)
Total responses
2018 Public Service 10 22693
2018 Statistics Canada 8 323

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization
(%)
Total responses
2018 Public Service 13 22689
2018 Statistics Canada 9 323
2018 Education, Labour and Income Statistics Branch 0 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization
(%)
Total responses
2018 Public Service 48 22704
2018 Statistics Canada 43 323
2018 Social, Health and Labour Statistics Field 45 51
2018 Education, Labour and Income Statistics Branch 35 14

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Organization
(%)
Total responses
2018 Public Service 27 22702
2018 Statistics Canada 17 323
2018 Social, Health and Labour Statistics Field 19 51

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 15 22687
2018 Statistics Canada 15 323
2018 Social, Health and Labour Statistics Field 17 51

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 51 22718
2018 Statistics Canada 55 322
2018 Social, Health and Labour Statistics Field 59 51
2018 Education, Labour and Income Statistics Branch 55 14

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22701
2018 Statistics Canada 28 322
2018 Social, Health and Labour Statistics Field 29 51

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 8 22688
2018 Statistics Canada 6 322
2018 Education, Labour and Income Statistics Branch 0 14

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 20 22699
2018 Statistics Canada 12 322
2018 Education, Labour and Income Statistics Branch 0 14

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 10 22689
2018 Statistics Canada 6 322
2018 Social, Health and Labour Statistics Field 0 51
2018 Education, Labour and Income Statistics Branch 0 14

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 7 22692
2018 Statistics Canada 4 322
2018 Social, Health and Labour Statistics Field 0 51
2018 Education, Labour and Income Statistics Branch 0 14

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 14 22692
2018 Statistics Canada 12 322
2018 Social, Health and Labour Statistics Field 14 51

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 11 22688
2018 Statistics Canada 11 322
2018 Social, Health and Labour Statistics Field 15 51
2018 Education, Labour and Income Statistics Branch 0 14

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22709
2018 Statistics Canada 28 322
2018 Social, Health and Labour Statistics Field 30 51

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21200
2018 Statistics Canada 12 311
2018 Social, Health and Labour Statistics Field 16 51

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 19 21197
2018 Statistics Canada 23 311
2018 Social, Health and Labour Statistics Field 28 51

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21191
2018 Statistics Canada 11 311

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 7 21189
2018 Statistics Canada 7 311
2018 Social, Health and Labour Statistics Field 10 51

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21189
2018 Statistics Canada 10 311

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Statistics Canada 9 311
2018 Social, Health and Labour Statistics Field 16 51

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21188
2018 Statistics Canada 12 311
2018 Social, Health and Labour Statistics Field 20 51

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21193
2018 Statistics Canada 12 311
2018 Social, Health and Labour Statistics Field 20 51

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 12 21192
2018 Statistics Canada 12 311
2018 Social, Health and Labour Statistics Field 11 51

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 30 21199
2018 Statistics Canada 26 311
2018 Social, Health and Labour Statistics Field 25 51
2018 Education, Labour and Income Statistics Branch 45 14

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Statistics Canada 12 311
2018 Social, Health and Labour Statistics Field 12 51

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 47 21214
2018 Statistics Canada 45 311
2018 Social, Health and Labour Statistics Field 48 51
2018 Education, Labour and Income Statistics Branch 45 14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 21187
2018 Statistics Canada 3 311
2018 Social, Health and Labour Statistics Field 0 51
2018 Education, Labour and Income Statistics Branch 0 14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 56 21220
2018 Statistics Canada 49 311
2018 Social, Health and Labour Statistics Field 56 51
2018 Education, Labour and Income Statistics Branch 62 14

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 21191
2018 Statistics Canada 3 311
2018 Social, Health and Labour Statistics Field 0 51
2018 Education, Labour and Income Statistics Branch 0 14

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 21192
2018 Statistics Canada 12 311
2018 Social, Health and Labour Statistics Field 12 51
2018 Education, Labour and Income Statistics Branch 0 14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Statistics Canada 20 19 16 5 4 30 7 62 13 3615
2018 Social, Health and Labour Statistics Field 17 13 16 7 4 36 7 54 18 573
2018 Education, Labour and Income Statistics Branch 16 14 16 5 3 40 7 56 15 190

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Statistics Canada 38 34 14 4 2 8 1 78 7 3619
2018 Social, Health and Labour Statistics Field 33 34 14 4 2 11 2 77 7 574
2018 Education, Labour and Income Statistics Branch 32 34 16 2 2 14 1 77 4 190

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 8 92 161188
2018 Statistics Canada 5 95 3627
2018 Social, Health and Labour Statistics Field 5 95 574
2018 Education, Labour and Income Statistics Branch 4 96 191

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 36 11806
2018 Statistics Canada 30 166
2018 Social, Health and Labour Statistics Field 40 28

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 77 11826
2018 Statistics Canada 78 166
2018 Social, Health and Labour Statistics Field 72 28

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797
2018 Statistics Canada 6 166

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797
2018 Social, Health and Labour Statistics Field 0 28

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 7 11798
2018 Statistics Canada 7 166

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 9 11802
2018 Statistics Canada 3 166

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 8 11798
2018 Statistics Canada 7 166
2018 Social, Health and Labour Statistics Field 0 28

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Organization
(%)
Total responses
2018 Public Service 25 11790
2018 Statistics Canada 22 167
2018 Social, Health and Labour Statistics Field 22 28

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization
(%)
Total responses
2018 Public Service 20 11790
2018 Statistics Canada 20 167
2018 Social, Health and Labour Statistics Field 25 28

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization
(%)
Total responses
2018 Public Service 15 11786
2018 Statistics Canada 8 167
2018 Social, Health and Labour Statistics Field 0 28

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization
(%)
Total responses
2018 Public Service 6 11784
2018 Statistics Canada 6 167

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Organization
(%)
Total responses
2018 Public Service 26 11787
2018 Statistics Canada 31 167
2018 Social, Health and Labour Statistics Field 20 28

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization
(%)
Total responses
2018 Public Service 29 11792
2018 Statistics Canada 22 167

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization
(%)
Total responses
2018 Public Service 4 11783
2018 Statistics Canada 3 167

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2018 Public Service 2 11782
2018 Social, Health and Labour Statistics Field 0 28

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization
(%)
Total responses
2018 Public Service 8 11785
2018 Statistics Canada 5 167
2018 Social, Health and Labour Statistics Field 0 28

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization
(%)
Total responses
2018 Public Service 15 11787
2018 Statistics Canada 17 167

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2018 Public Service 1 11782
2018 Social, Health and Labour Statistics Field 0 28

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization
(%)
Total responses
2018 Public Service 17 11791
2018 Statistics Canada 19 167
2018 Social, Health and Labour Statistics Field 18 28

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2018 Public Service 0 11783
2018 Social, Health and Labour Statistics Field 0 28

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 19 11797
2018 Statistics Canada 19 167

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 29 11822
2018 Statistics Canada 33 167
2018 Social, Health and Labour Statistics Field 35 28

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2018 Public Service 15 11810
2018 Statistics Canada 12 167

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11809
2018 Statistics Canada 7 167

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 17 11817
2018 Statistics Canada 13 167

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11805
2018 Statistics Canada 4 167

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 6 11807
2018 Statistics Canada 4 167
2018 Social, Health and Labour Statistics Field 0 28

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11806
2018 Statistics Canada 7 167

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 9 11808
2018 Statistics Canada 9 167

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 49 11821
2018 Statistics Canada 44 167
2018 Social, Health and Labour Statistics Field 52 28

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11053
2018 Statistics Canada 7 160

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 13 11052
2018 Statistics Canada 16 160
2018 Social, Health and Labour Statistics Field 24 28

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11049

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050
2018 Social, Health and Labour Statistics Field 0 28

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11051
2018 Statistics Canada 4 160
2018 Social, Health and Labour Statistics Field 0 28

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11049
2018 Social, Health and Labour Statistics Field 0 28

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 7 11051
2018 Statistics Canada 13 160
2018 Social, Health and Labour Statistics Field 25 28

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11053
2018 Statistics Canada 9 160

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11055
2018 Statistics Canada 10 160

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 27 11058
2018 Statistics Canada 25 160
2018 Social, Health and Labour Statistics Field 17 28

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11054
2018 Statistics Canada 12 160

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 45 11069
2018 Statistics Canada 47 160
2018 Social, Health and Labour Statistics Field 27 28

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050
2018 Social, Health and Labour Statistics Field 0 28

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 64 11072
2018 Statistics Canada 53 160
2018 Social, Health and Labour Statistics Field 39 28

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11051
2018 Social, Health and Labour Statistics Field 0 28

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 11050
2018 Statistics Canada 10 160

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Statistics Canada 21 19 16 2 2 34 7 67 7 3619
2018 Social, Health and Labour Statistics Field 18 14 16 2 2 41 7 61 7 572
2018 Education, Labour and Income Statistics Branch 16 16 15 3 1 43 6 63 8 190

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Statistics Canada 39 32 13 2 2 11 1 80 5 3624
2018 Social, Health and Labour Statistics Field 38 30 14 2 2 13 2 80 4 573
2018 Education, Labour and Income Statistics Branch 39 30 14 2 1 14 1 81 2 190
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Statistics Canada 60 25 8 3 3 1 0 86 6 3622
2018 Social, Health and Labour Statistics Field 65 23 6 2 1 1 0 90 4 574
2018 Education, Labour and Income Statistics Branch 65 23 7 2 1 2 1 90 3 191

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Statistics Canada 34 43 13 5 2 3 0 79 7 3623
2018 Social, Health and Labour Statistics Field 30 45 16 5 1 3 0 77 6 572
2018 Education, Labour and Income Statistics Branch 27 50 16 3 1 2 0 79 4 189

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Statistics Canada 32 39 16 8 4 2 0 72 12 3627
2018 Social, Health and Labour Statistics Field 30 36 18 10 3 2 0 68 13 574
2018 Education, Labour and Income Statistics Branch 30 41 16 9 3 2 0 73 12 190

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Statistics Canada 43 29 15 6 5 0 2 73 11 3617
2018 Social, Health and Labour Statistics Field 43 28 18 4 6 0 1 72 11 575
2018 Education, Labour and Income Statistics Branch 43 30 18 4 5 0 1 73 9 191

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Statistics Canada 20 30 26 15 8 0 1 50 24 3618
2018 Social, Health and Labour Statistics Field 21 29 25 15 9 0 1 50 25 573
2018 Education, Labour and Income Statistics Branch 20 31 25 15 8 0 1 51 23 191

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Statistics Canada 28 31 22 11 5 1 1 60 17 3613
2018 Social, Health and Labour Statistics Field 28 31 21 11 7 0 1 60 18 573
2018 Education, Labour and Income Statistics Branch 32 33 17 9 9 0 1 65 18 191

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Statistics Canada 26 26 23 14 8 1 1 53 23 3604
2018 Social, Health and Labour Statistics Field 28 26 22 14 8 1 1 55 23 575
2018 Education, Labour and Income Statistics Branch 26 32 22 12 6 2 1 59 18 191

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Statistics Canada 53 21 11 5 3 1 7 80 8 3613
2018 Social, Health and Labour Statistics Field 52 23 11 6 4 0 4 78 10 573
2018 Education, Labour and Income Statistics Branch 53 22 9 7 5 0 5 79 12 190

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Statistics Canada 35 28 20 9 7 0 1 64 16 3622
2018 Social, Health and Labour Statistics Field 34 25 21 11 8 0 0 60 19 573
2018 Education, Labour and Income Statistics Branch 38 28 17 11 5 0 1 67 16 191

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Statistics Canada 30 36 21 7 4 1 1 67 11 3619
2018 Social, Health and Labour Statistics Field 31 31 23 8 5 1 2 64 13 571
2018 Education, Labour and Income Statistics Branch 32 33 21 8 4 1 1 65 13 189

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Statistics Canada 26 33 24 11 5 1 1 59 17 3612
2018 Social, Health and Labour Statistics Field 27 32 24 11 5 0 0 60 16 572
2018 Education, Labour and Income Statistics Branch 29 34 22 11 3 1 0 64 14 191

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Statistics Canada 30 33 21 10 5 0 1 64 15 3612
2018 Social, Health and Labour Statistics Field 31 34 20 10 4 0 1 65 14 572
2018 Education, Labour and Income Statistics Branch 31 32 23 10 4 0 0 63 14 191

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Statistics Canada 32 34 19 9 4 1 1 67 13 3607
2018 Social, Health and Labour Statistics Field 32 32 22 8 4 0 1 65 13 570
2018 Education, Labour and Income Statistics Branch 36 29 18 12 4 1 1 66 15 189

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Statistics Canada 54 22 12 5 4 0 2 79 9 3605
2018 Social, Health and Labour Statistics Field 53 24 13 6 4 0 1 77 10 568
2018 Education, Labour and Income Statistics Branch 52 25 14 5 4 0 1 77 9 189

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Statistics Canada 74 12 5 1 1 1 6 92 3 3607
2018 Social, Health and Labour Statistics Field 74 9 7 1 1 1 6 90 3 568
2018 Education, Labour and Income Statistics Branch 72 10 9 0 1 0 7 89 1 189

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Statistics Canada 76 10 4 2 3 1 4 91 5 3608
2018 Social, Health and Labour Statistics Field 78 11 4 2 2 1 4 93 3 569
2018 Education, Labour and Income Statistics Branch 78 10 5 1 1 1 4 93 2 189

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Statistics Canada 61 23 9 3 2 0 1 86 5 3621
2018 Social, Health and Labour Statistics Field 65 20 9 2 2 0 1 86 5 573
2018 Education, Labour and Income Statistics Branch 71 15 8 3 3 0 1 86 6 191

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Statistics Canada 61 20 9 5 4 1 1 82 8 3609
2018 Social, Health and Labour Statistics Field 61 22 9 4 3 0 1 84 7 567
2018 Education, Labour and Income Statistics Branch 61 21 9 5 2 1 1 83 7 187

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Statistics Canada 56 15 6 2 1 0 20 89 4 3598
2018 Social, Health and Labour Statistics Field 55 16 6 2 1 0 20 90 3 570
2018 Education, Labour and Income Statistics Branch 58 14 6 2 1 0 20 90 3 189

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Statistics Canada 71 15 5 1 1 0 7 93 2 3614
2018 Social, Health and Labour Statistics Field 67 19 7 1 1 0 5 91 2 571
2018 Education, Labour and Income Statistics Branch 72 17 3 1 0 0 7 95 1 189

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Statistics Canada 74 12 6 2 3 0 3 89 5 3616
2018 Social, Health and Labour Statistics Field 78 9 5 3 2 0 2 90 5 571
2018 Education, Labour and Income Statistics Branch 83 10 4 0 1 1 2 95 1 190

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Statistics Canada 49 28 14 4 2 0 2 79 6 3610
2018 Social, Health and Labour Statistics Field 50 27 15 5 2 0 1 77 7 569
2018 Education, Labour and Income Statistics Branch 49 27 15 6 3 1 0 76 9 190

Question 63. Overall, my level of work-related stress is…

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Statistics Canada 19 35 31 11 3 0 0 54 14 3625
2018 Social, Health and Labour Statistics Field 17 37 31 12 3 0 0 54 15 572
2018 Education, Labour and Income Statistics Branch 17 40 30 11 2 1 0 56 13 188

Question 64. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Statistics Canada 7 16 37 27 12 0 0 40 23 3602
2018 Social, Health and Labour Statistics Field 8 18 37 24 13 0 0 37 26 572
2018 Education, Labour and Income Statistics Branch 6 16 40 28 10 0 0 38 22 190
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Statistics Canada 58 23 9 4 2 3 1 60 40 3630
2018 Social, Health and Labour Statistics Field 53 26 10 5 3 3 1 55 45 572
2018 Education, Labour and Income Statistics Branch 53 26 10 5 2 3 1 55 45 191

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109172
2018 Statistics Canada 17 1389
2018 Social, Health and Labour Statistics Field 18 248
2018 Education, Labour and Income Statistics Branch 18 83

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 35 109188
2018 Statistics Canada 32 1389
2018 Social, Health and Labour Statistics Field 30 248
2018 Education, Labour and Income Statistics Branch 26 83

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109138
2018 Statistics Canada 24 1389
2018 Social, Health and Labour Statistics Field 27 248
2018 Education, Labour and Income Statistics Branch 24 83

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2018 Public Service 44 109210
2018 Statistics Canada 26 1389
2018 Social, Health and Labour Statistics Field 26 248
2018 Education, Labour and Income Statistics Branch 28 83

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2018 Public Service 7 109103
2018 Statistics Canada 5 1389
2018 Social, Health and Labour Statistics Field 6 248
2018 Education, Labour and Income Statistics Branch 6 83

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Organization
(%)
Total responses
2018 Public Service 33 109160
2018 Statistics Canada 29 1389
2018 Social, Health and Labour Statistics Field 32 248
2018 Education, Labour and Income Statistics Branch 33 83

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Organization
(%)
Total responses
2018 Public Service 34 109157
2018 Statistics Canada 31 1389
2018 Social, Health and Labour Statistics Field 31 248
2018 Education, Labour and Income Statistics Branch 40 83

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Statistics Canada 10 59 16 7 3 5 1307
2018 Social, Health and Labour Statistics Field 8 59 18 8 3 4 230
2018 Education, Labour and Income Statistics Branch 9 59 14 13 0 5 78

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 35 65 108456
2018 Statistics Canada 71 29 1374
2018 Social, Health and Labour Statistics Field 72 28 247
2018 Education, Labour and Income Statistics Branch 75 25 83

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Statistics Canada 58 14 9 5 4 1 9 80 10 3619
2018 Social, Health and Labour Statistics Field 53 15 8 5 4 2 13 80 10 574
2018 Education, Labour and Income Statistics Branch 50 16 7 5 7 1 14 78 14 190

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Statistics Canada 24 29 16 12 8 2 9 60 23 1385
2018 Social, Health and Labour Statistics Field 23 25 16 13 13 2 8 54 28 248
2018 Education, Labour and Income Statistics Branch 24 26 17 13 13 0 6 53 28 82

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Statistics Canada 12 20 16 13 13 3 24 43 36 1386
2018 Social, Health and Labour Statistics Field 11 20 13 16 16 4 20 40 43 248
2018 Education, Labour and Income Statistics Branch 6 26 15 10 22 1 21 41 40 82
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